2017 Tesla Model S Owner Complaints

HERE IS A 2017 MODEL S IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=25563471&ROWNUMBER=49&LOADRECENT=TRUE&ISNEXT=TRUE THERE IS VERY LITTLE DAMAGE TO THE CAR EXCEPT FOR THE BACK WHEEL WHICH HAS GONE ALL WHOMPY. PLEASE INVESTIGATE THE REASON THAT THE TESLA WHEELS GO WHOMPY SO OFTEN.

7/31/2017

HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26437884&ROWNUMBER=57&LOADRECENT=TRUE THE CAR HAS BEEN IN A ROLLOVER ACCIDENT AND IS SEVERELY DAMAGED. IT HAS BIO-HAZARD STICKERS WHICH MEANS THAT OCCUPANTS HAVE BEEN INJURED. THE CAR IS BADLY DAMAGED AND I HAVE NO KNOWLEDGE OF THE CIRCUMSTANCES OF THE CRASH. HOWEVER, GIVEN THE MANY OTHER CASES OF SUSPENSION FAILURES IN THE TESLAS IT IS A LEAST A POSSIBILITY THAT A SUSPENSION FAILURE DID CAUSE A LOSS OF CONTROL OF THE VEHICLE. THE BACK LH WHEEL IS SLANTED OVER AT AN ANGLE. THERE IS NO DAMAGE TO THE BODYWORK ON THAT PART OF THE CAR. IT IS DIFFICULT TO IMAGINE A SCENARIO IN WHICH THAT WHEEL COULD HAVE BEEN FORCED OUTWARDS AT THE BOTTOM IN A ROLLOVER PLEASE NOTE THAT I AM NOT CLAIMING THERE IS ABSOLUTE PROOF THAT A SUSPENSION FAILURE CAUSED THIS CRASH, ONLY THAT THERE IS A POSSIBILITY OF IT. VEHICLE CRASHES ARE AN EVERYDAY EVENT AND IT IS LIKELY THAT THE INVESTIGATORS AT THE SCENE WERE UNAWARE THAT THERE HAVE BEEN SO MANY CASES OF TESLA SUSPENSION FAILURES AND THAT SHOULD LOOK VERY CLOSELY AT THE CIRCUMSTANCES OF THIS CRASH TO SEE IF THIS MAY HAVE BEEN A FACTOR. NOT ONLY ARE THERE MANY WRECKED TESLAS SHOWING UP IN THE JUNKYARDS WITH BROKEN SUSPENSIONS BUT THERE HAVE BEEN SEVERAL CRASHES CAUSED WHEN TESLAS SUDDENLY VEERED OFF THE ROAD. PLEASE INVESTIGATE. CONCERNED CITIZEN ETC. ETC.

10/27/2017

TESLA MODEL S 2017 SUDDEN UNINTENDED ACCELERATION- 1/18/2018, MORNING 9:05 AM. I WAS PULLING IN TO MY OFFICE PARKING SPOT WHERE I PARKED FOR 6 YEARS, I LET THE CAR SLOW TO ROLL CLOSER IN FRONT OF THE CURB. ALL OF A SUDDEN THE CAR ACCELERATED, GOT ON THE CURB, HIT THE OFFICE BUILDING. THE CAR WAS STILL GOING UNTIL I APPLIED THE BRAKE. THE ACCELERATION POINT WAS RIGHT BEFORE THE CURB, MEASURING FROM THE POINT TO THE WALL IS ONLY 7 FEET. TESLA SAID I WAS ON THE PEDAL FOR A SECOND LONG, I APPLIED PEDAL FROM 0-18%, AND QUICKLY APPLIED THE BRAKE. IF I APPLIED THE PEDAL, I WOULD NOT BE ABLE TO APPLY MY BRAKE IN A SPLIT SECOND. TESLA REFUSED TO PROVIDE THE FORCE GIVEN TO THE PEDAL AND ANY TELEGRAPHY. TESLA SAID THEY WILL NOT BE RESPONSIBLE FOR ANY DAMAGE AND SAID IT IS DRIVER'S ERROR. I TOLD MY CAR WAS ONLY 6 WEEK NEW, I NO LONGER FEEL SAFE TO DRIVE THIS VEHICLE, I REQUEST TO RETURN THE CAR. TESLA REFUSED. TESLA CLAIMED THERE IS NO PARTS FAILURE AND REFUSED TO DO ANY FAILURE ANALYSIS WITHOUT EVEN LOOKING AT THE CAR AND ACCIDENT PICTURES. CONSUMER FIGHTING WITH ODDS?-- WHEN INSURANCE COMPANY SENT TOW TRUCK DRIVER ON THE NEXT DAY(1/19/2018), THE DRIVER SAID MY CAR WAS THE SECOND BRAND NEW MODEL S HE TOWED IN THE SAME WEEK WITH THE SAME ISSUE. THE OTHER LADY RAN THRU HER DRYWALL AND GOT IN HER LAUNDRY ROOM WHILE PARKING, SAME SITUATION- WHILE LETTING THE CAR "SLOW", ROLL ITSELF. GIVEN TESLA HAS MANUFACTURED CLOSE TO 200,000 CARS, LAUNCHED 5 YEARS SINCE 2012, DIVIDED BY 52 WEEKS A YEAR, THE ODD IS PRETTY HIGH FOR THE SAME ISSUE---0.7%. AT A TOTAL OF 1400 TESLA CARS OUT THERE, THESE 1400 CARS ARE ACTING AS TICKING BOMB FOR THE DESIGN FAILURE CAUSING SUA. I BELIEVE THIS ISSUE REQUIRES NHTSA OR FEDERAL REGULATION TO TAKE A LOOK.

1/24/2018

2017 TESLA MODEL S STARTED TO ACCELERATE ON ITS OWN OVER 100 MPH, WHEN TRAVELING ON HIGHWAY AROUND 70 MPH, WITHOUT AUTOPILOT ENGAGED. AS SOON AS IT STARTED TO ACCELERATE, THE CAR TOOK CONTROL OVER THE STEERING WHEEL AND DROVE INTO THE GUARDRAIL ON THE LEFT OF THE LANE, THEN QUICKLY STEERED TO THE RIGHT LANES AND STEERED TO THE LEFT AGAIN. SLAMMED ON THE BRAKE BUT DID NOT WORK AT ALL, AND STEERING WHEEL DID NOT RESPOND. THE CAR COMPLETELY TOOK CONTROL OVER TRAVELING OVER 100 MPH GOING ZIG-ZAG ON THREE LANE HIGHWAY, FINALLY CAME TO A STOP AFTER HITTING NUMBER OF TREES IN THE WOODS ON THE RIGHT SIDE OF THE HIGHWAY. THE CAR IS COMPLETELY TOTALED.

2/6/2019

AUTOPILOT 2 IS VERY DANGEROUS AND HAS MAJOR ISSUES ON HILLS, TURNS AND TURN LANES THAT CAUSE CAR TO DEPART LANE, NEW AUTOPILOT 2.5 RELEASED WITHIN ONE YEAR OF AUTOPILOT 2 BUT COMPANY IS FAILING TO UPGRADE THE CURRENT UNSAFE AUTOPILOT 2

8/15/2017

PLEASE NOTE - THIS IS A COMPLAINT ABOUT THE TESLA MODEL 3 WHICH DOES NOT YET APPEAR ON YOUR DATABASE. AT LEAST 50 OF THESE HAVE ALREADY BEEN RELEASED TO TESLA EMPLOYEE GUINEA PIGS AND ARE LOOSE ON THE HIGHWAYS. IT IS EXPECTED THAT THOUSANDS MORE WILL BE ON THE ROADS SOON. THE FOLLOWING VIDEO SHOWS JUST HOW MUCH OF A DANGEROUS DISTRACTION THE CENTRAL TOUCH-SCREEN IS: HTTPS://WWW.YOUTUBE.COM/WATCH?V=JL7A-9DGSB0 ALMOST EVERY FUNCTION OF THE CAR IS CONTROLLED BY THE TOUCH SCREEN. THE MAN WHO POSTED THIS VIDEO IS PROBABLY TYPICAL OF THE TYPE OF PERSON WHO WILL BE DRIVING THESE CARS. HE IS YOUNG, ENTHUSIASTIC ABOUT NEW TECHNOLOGY AND OVERCONFIDENT IN HIS ABILITIES. HE STATES THAT HE CAN SEE THE TOUCH-SCREEN OUT OF HIS PERIPHERAL VISION WHILE STILL WATCHING THE ROAD AHEAD. THIS IS ABSOLUTELY IMPOSSIBLE. A SIMPLE EXPERIMENT USING MY OWN LAPTOP WHILST SITTING IN FRONT OF A WINDOW PROVES THAT ALTHOUGH I CAN SEE THE IMAGE OF THE SCREEN IN MY PERIPHERAL VISION IT IS IMPOSSIBLE TO PLACE A FINGER ON ANY OF THE ICONS WITHOUT LOOKING DIRECTLY AT THE SCREEN. THIS IS THE SAME KIND OF THINKING THAT LEADS YOUNG PEOPLE TO TEXT AND DRIVE AND IS CAUSING A SHARP RISE IN THE ROAD TOLL. THE NARRATOR OF THE VIDEO REPEATS THE CLAIM OF ELON MUSK THAT IT DOESN'T REALLY MATTER BECAUSE TESLAS WILL SOON BE CAPABLE OF SELF DRIVING AND ALREADY HAVE AUTOMATIC EMERGENCY BRAKING (SOMETIMES!) IN MANY PARTS OF THE WORLD IT IS ILLEGAL TO EVEN TOUCH A PHONE WHILST DRIVING. THIS CAR IS EVEN MORE DANGEROUS THAN THAT. EVEN TO CONTROL THE SCREEN WIPERS AND AIR FLOW IT IS NECESSARY TO FIDDLE WITH THE SCREEN. PLEASE STOP THIS DANGEROUS EXPERIMENT BEFORE IT GOES ANY FURTHER. THIS REPORT WILL BE FORWARDED TO THE MEDIA SO THAT IT IS ON RECORD THAT NHTSA HAS BEEN WARNED OF THE DANGER. THANK YOU. CONCERNED CITIZEN DUMMY USA ADDRESS USED TO SATISFY YOUR WEBSITE. GENUINE CONTACT DETAILS SUPPLIED.

9/26/2017

ON JULY 13, 2017, MY TESLA WAS DRIVING SOUTH ON THE I-680 IN THE VICINITY OF FREMONT, CALIFORNIA. MY VEHICLE WAS IN SELF-DRIVE MODE TRAVELING IN THE LEFT-MOST LANE AT 65 MPH. MY HANDS WERE ON THE STEERING WHEEL. WE ENTERED A LONG CURVE TO THE RIGHT AND APPROACHED STOPPED CARS AHEAD OF US. THE SELF-DRIVE MODE IN MY TESLA THEN STOPPED OPERATING AND I WAS LEFT TO SUDDENLY HAVE TO STEER THE TESLA ONTO THE LEFT SHOULDER OF THE HIGHWAY IN ORDER TO AVOID HITTING THE VEHICLE DIRECTLY AHEAD OF ME. THIS ALL OCCURRED UNDER CLEAR SKIES AND DRY ROAD CONDITIONS. I COULD NOT SIMPLY ACCEPT THIS BEHAVIOR BY MY VEHICLE WITHOUT REGISTERING A COMPLAINT AT MY TESLA DEALER IN SEASIDE, CALIFORNIA. THE TESLA SERVICE REP EXAMINED THE LOGS ON MY VEHICLE AND LATER THAT SAME DAY REPORTED TO ME THAT THE SELF-DRIVING FEATURE ON MY TESLA WAS STILL IN BETA STAGE AND THAT MY NEW TESLA'S FIRMWARE WAS DEFECTIVE. I WOULD NOW LIKE TESLA TO TAKE BACK THIS TESLA AND RETURN TO ME A FULL REFUND. THIS IS THE SECOND MAJOR FAILING OF THIS TESLA WHICH HAS ONLY ABOUT 700 MILES ON ITS ODOMETER. I TOOK INITIAL DELIVERY OF THIS TESLA ON MAY 3, 2017. THIS FAILURE OF THE SELF-DRIVING FEATURE OCCURRED AT AROUND 10:30AM ON JULY 13, 2017. THE FIRST FAILURE OF THE NAVIGATION SYSTEM OCCURRED ON MAY 3, 2017, THE ORIGINAL DELIVERY DATE. THE NAVIGATION SYSTEM HAD SIMPLY FROZEN AT THE DEALERSHIP. AGAIN, I WOULD LIKE TO RETURN THIS VEHICLE TO TESLA FOR A FULL REFUND.

7/17/2017

THE TESLA SPED UP AND HAD A SUDDEN UNINTENTIONAL ACCELERATION. I WAS DRIVING DOWN THE DRIVEWAY SLOWLY AND THE CAR SUDDENLY ACCELERATED TO A VERY HIGH SPEED. IT ALMOST WENT OVER A WALL AND I HAD TO SWERVE THE WHEEL TO AVOID GOING OVER A WALL. WHEN I SLAMMED ON THE BRAKES, THE CAR STOPPED FULLY ONLY A FEW INCHES AWAY FROM ANOTHER PARKED VEHICLE.

9/4/2017

ON JULY 13, 2017, MY TESLA WAS DRIVING SOUTH ON THE I-680 IN THE VICINITY OF FREMONT, CALIFORNIA. MY VEHICLE WAS IN SELF-DRIVE MODE TRAVELING IN THE LEFT-MOST LANE AT 65 MPH. MY HANDS WERE ON THE STEERING WHEEL. WE ENTERED A LONG CURVE TO THE RIGHT AND APPROACHED STOPPED CARS AHEAD OF US. THE SELF-DRIVE MODE IN MY TESLA THEN STOPPED OPERATING AND I WAS LEFT TO SUDDENLY HAVE TO STEER THE TESLA ONTO THE LEFT SHOULDER OF THE HIGHWAY IN ORDER TO AVOID HITTING THE VEHICLE DIRECTLY AHEAD OF ME. THIS ALL OCCURRED UNDER CLEAR SKIES AND DRY ROAD CONDITIONS. I COULD NOT SIMPLY ACCEPT THIS BEHAVIOR BY MY VEHICLE WITHOUT REGISTERING A COMPLAINT AT MY TESLA DEALER IN SEASIDE, CALIFORNIA. THE TESLA SERVICE REP EXAMINED THE LOGS ON MY VEHICLE AND LATER THAT SAME DAY REPORTED TO ME THAT THE SELF-DRIVING FEATURE ON MY TESLA WAS STILL IN BETA STAGE AND THAT MY NEW TESLA'S FIRMWARE WAS DEFECTIVE. I WOULD NOW LIKE TESLA TO TAKE BACK THIS TESLA AND RETURN TO ME A FULL REFUND. THIS IS THE SECOND MAJOR FAILING OF THIS TESLA WHICH HAS ONLY ABOUT 700 MILES ON ITS ODOMETER. I TOOK INITIAL DELIVERY OF THIS TESLA ON MAY 3, 2017. THIS FAILURE OF THE SELF-DRIVING FEATURE OCCURRED AT AROUND 10:30AM ON JULY 13, 2017. THE FIRST FAILURE OF THE NAVIGATION SYSTEM OCCURRED ON MAY 3, 2017, THE ORIGINAL DELIVERY DATE. THE NAVIGATION SYSTEM HAD SIMPLY FROZEN AT THE DEALERSHIP. AGAIN, I WOULD LIKE TO RETURN THIS VEHICLE TO TESLA FOR A FULL REFUND.

7/17/2017

PLEASE NOTE - THIS IS A COMPLAINT ABOUT THE TESLA MODEL 3 WHICH DOES NOT YET APPEAR ON YOUR DATABASE. AT LEAST 50 OF THESE HAVE ALREADY BEEN RELEASED TO TESLA EMPLOYEE GUINEA PIGS AND ARE LOOSE ON THE HIGHWAYS. IT IS EXPECTED THAT THOUSANDS MORE WILL BE ON THE ROADS SOON. THE FOLLOWING VIDEO SHOWS JUST HOW MUCH OF A DANGEROUS DISTRACTION THE CENTRAL TOUCH-SCREEN IS: HTTPS://WWW.YOUTUBE.COM/WATCH?V=JL7A-9DGSB0 ALMOST EVERY FUNCTION OF THE CAR IS CONTROLLED BY THE TOUCH SCREEN. THE MAN WHO POSTED THIS VIDEO IS PROBABLY TYPICAL OF THE TYPE OF PERSON WHO WILL BE DRIVING THESE CARS. HE IS YOUNG, ENTHUSIASTIC ABOUT NEW TECHNOLOGY AND OVERCONFIDENT IN HIS ABILITIES. HE STATES THAT HE CAN SEE THE TOUCH-SCREEN OUT OF HIS PERIPHERAL VISION WHILE STILL WATCHING THE ROAD AHEAD. THIS IS ABSOLUTELY IMPOSSIBLE. A SIMPLE EXPERIMENT USING MY OWN LAPTOP WHILST SITTING IN FRONT OF A WINDOW PROVES THAT ALTHOUGH I CAN SEE THE IMAGE OF THE SCREEN IN MY PERIPHERAL VISION IT IS IMPOSSIBLE TO PLACE A FINGER ON ANY OF THE ICONS WITHOUT LOOKING DIRECTLY AT THE SCREEN. THIS IS THE SAME KIND OF THINKING THAT LEADS YOUNG PEOPLE TO TEXT AND DRIVE AND IS CAUSING A SHARP RISE IN THE ROAD TOLL. THE NARRATOR OF THE VIDEO REPEATS THE CLAIM OF ELON MUSK THAT IT DOESN'T REALLY MATTER BECAUSE TESLAS WILL SOON BE CAPABLE OF SELF DRIVING AND ALREADY HAVE AUTOMATIC EMERGENCY BRAKING (SOMETIMES!) IN MANY PARTS OF THE WORLD IT IS ILLEGAL TO EVEN TOUCH A PHONE WHILST DRIVING. THIS CAR IS EVEN MORE DANGEROUS THAN THAT. EVEN TO CONTROL THE SCREEN WIPERS AND AIR FLOW IT IS NECESSARY TO FIDDLE WITH THE SCREEN. PLEASE STOP THIS DANGEROUS EXPERIMENT BEFORE IT GOES ANY FURTHER. THIS REPORT WILL BE FORWARDED TO THE MEDIA SO THAT IT IS ON RECORD THAT NHTSA HAS BEEN WARNED OF THE DANGER. THANK YOU. CONCERNED CITIZEN DUMMY USA ADDRESS USED TO SATISFY YOUR WEBSITE. GENUINE CONTACT DETAILS SUPPLIED.

9/26/2017

HERE IS A REPORT FROM AN OWNER OF A BRAND NEW MODEL X THAT HAS A CRACKED IN HALF A-PILLAR. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/HELP-A-PILLAR-DEFECT-FOUND.88657/ PHOTOGRAPHS ARE ATTACHED. SNIP "I PICKED UP MY S90D LAST FRIDAY AND WAS SUPER HAPPY ABOUT IT, THERE WAS SOME TRIM MIS-ALIGNMENT ON DELIVERY BUT NOTHING SERIOUS. TODAY, I WAS SHOWING OFF THE CAR TO MY BROTHER IN-LAW AND NOTICED SOMETHING VERY WRONG WITH THE A-PILLAR. ON THE PASSENGER SIDE WHERE IT TOUCHES THE FRONT OF THE WINDSHIELD, THE ALUMINIUM WAS ACTUALLY CRACKED AND THERE IS A GAPING HOLE TO THE INSIDE! THERE IS NO WAY THAT I WOULD HAVE ACTUALLY CAUSED THIS AND YOU CAN SEE THAT THEY PAINTED THE CRACK PART AS WELL. I HAVE EMAILED MY DELIVERY PERSON AND AM SUPER SAD ABOUT THIS AS I DON'T KNOW HOW THEY CAN ACTUALLY REPLACE THAT PART WITHOUT RIPPING APART THE CAR. THIS CRACKED PART IS OBVIOUSLY UNACCEPTABLE BUT I DON'T WANT THEM TO CAUSE MORE ISSUES RIPPING IT APART TO REPLACE IT. WHAT SHOULD I DO?" IT IS SCANDALOUS THAT SUCH A SERIOUS STRUCTURAL DEFECT COULD PASS QUALITY CONTROL. THIS IS YET ANOTHER EXAMPLE OF TESLAS BEING RUSHED OFF THE PRODUCTION LINE IN ORDER TO MEET QUOTAS WHILE IGNORING THE PRODUCTION DEFECTS. PLEASE INVESTIGATE HOW THIS CAR WAS ABLE TO ESCAPE FROM THE FACTORY. CONCERNED CITIZEN ETC.

4/5/2017

AT OUR DRIVEWAY ON SUN. 1/14/18, COMING BACK FROM SHOPPING A FEW MINUTES BEFORE FOUR PM, SUDDENLY THE CAR TOOK OFF BY ITSELF. IT ACCELERATED TREMENDOUSLY WITH THE SPEED WHICH WAS FELT AROUND 65-80 M/HR, HITTING OUR HEAVY GARAGE DOOR, WHICH WAS CLOSED AT THE TIME, WENT THROUGH THE GARAGE, HIT MY PARKED PORSCHE AND PUSHED IT TO THE LEFT TO THE WATER HEATER. IT THEN HIT AND BROKE THE WALL BETWEEN OUR GARAGE AND COURTYARD, BROKE AND PUSHED OUR CONCRETE PLANTER AND STOPPED HALFWAY BETWEEN THE GARAGE AND OUR FAMILY ROOM WINDOWS IN THE COURTYARD.I FIRMLY BELIEVE THAT THIS WAS THE RESULT OF UNINTENDED ACCELERATION. THIS IS OUR NEW AND SECOND TESLA MY WIFE AND I OWNED AND DROVE.WHEN MY WIFE TALKED TO LOCAL TESLA REPRESENTATIVE, HE REFUSED TO GIVE US ANY COMPUTER GENERATED REPORT.THE CAR STILL ON THE WALL BETWEEN GARAGE AND COURTYARD. WE UNDERSTAND, TESLA HAS A BLACK BOX THAT WE DO NOT KNOW WHERE IT WILL END UP IF WE TAKE IT TO TESLA CERTIFIED BODY SHOP.WE APPRECIATE IT VERY MUCH IF YOU ADVISE US WHAT TO DO.

1/28/2018

WHILE TURNING RIGHT AND SLOWLY PULLING INTO A PARKING SPACE WHEN I HIT THE BRAKE THE CAR ACCELERATED RAPIDLY AND JUMPED OVER THE BUMPER AND LANDED IN A GRASSY SPOT. FORTUNATE IT DIDN'T HIT ANYTHING OR ANYONE, I'M CONCERNED THAT THIS COULD HAPPEN AGAIN AND NOT HAVE A BENIGN OUTCOME. TESLA'S FIRST REACTION IS "I" MUST HAVE HIT THE GAS PETAL BY MISTAKE; I WOULD LIKE TO ACCEPT THAT HOWEVER I DON'T. TO START A TESLA YOU TOUCH THE BRAKE, MORE TESTING IS NEEDED TO ASSURE BRAKES DON'T CREATE FALSE ACCELERATION THIS IS A VERY DANGEROUS SITUATION. I WAS AFRAID TO DRIVE THE CAR HOME ON A BUSY STREET WHERE PEDESTRIANS CROSS AT STOP LIGHT; IMAGINE THAT OUTCOME? TESLA NEEDS TO RUN TEST TO DETERMINE IF THIS MALFUNCTION OF RAPID ACCELERATION WHEN APPLYING BRAKES IS AN ENGINEERING PROBLEM AND NOT WRITE IT OFF AS DRIVERS HITTING THE GAS!

8/17/2017

PLEASE NOTE - THIS IS A COMPLAINT ABOUT THE TESLA MODEL 3 WHICH DOES NOT YET APPEAR ON YOUR DATABASE. AT LEAST 50 OF THESE HAVE ALREADY BEEN RELEASED TO TESLA EMPLOYEE GUINEA PIGS AND ARE LOOSE ON THE HIGHWAYS. IT IS EXPECTED THAT THOUSANDS MORE WILL BE ON THE ROADS SOON. THE FOLLOWING VIDEO SHOWS JUST HOW MUCH OF A DANGEROUS DISTRACTION THE CENTRAL TOUCH-SCREEN IS: HTTPS://WWW.YOUTUBE.COM/WATCH?V=JL7A-9DGSB0 ALMOST EVERY FUNCTION OF THE CAR IS CONTROLLED BY THE TOUCH SCREEN. THE MAN WHO POSTED THIS VIDEO IS PROBABLY TYPICAL OF THE TYPE OF PERSON WHO WILL BE DRIVING THESE CARS. HE IS YOUNG, ENTHUSIASTIC ABOUT NEW TECHNOLOGY AND OVERCONFIDENT IN HIS ABILITIES. HE STATES THAT HE CAN SEE THE TOUCH-SCREEN OUT OF HIS PERIPHERAL VISION WHILE STILL WATCHING THE ROAD AHEAD. THIS IS ABSOLUTELY IMPOSSIBLE. A SIMPLE EXPERIMENT USING MY OWN LAPTOP WHILST SITTING IN FRONT OF A WINDOW PROVES THAT ALTHOUGH I CAN SEE THE IMAGE OF THE SCREEN IN MY PERIPHERAL VISION IT IS IMPOSSIBLE TO PLACE A FINGER ON ANY OF THE ICONS WITHOUT LOOKING DIRECTLY AT THE SCREEN. THIS IS THE SAME KIND OF THINKING THAT LEADS YOUNG PEOPLE TO TEXT AND DRIVE AND IS CAUSING A SHARP RISE IN THE ROAD TOLL. THE NARRATOR OF THE VIDEO REPEATS THE CLAIM OF ELON MUSK THAT IT DOESN'T REALLY MATTER BECAUSE TESLAS WILL SOON BE CAPABLE OF SELF DRIVING AND ALREADY HAVE AUTOMATIC EMERGENCY BRAKING (SOMETIMES!) IN MANY PARTS OF THE WORLD IT IS ILLEGAL TO EVEN TOUCH A PHONE WHILST DRIVING. THIS CAR IS EVEN MORE DANGEROUS THAN THAT. EVEN TO CONTROL THE SCREEN WIPERS AND AIR FLOW IT IS NECESSARY TO FIDDLE WITH THE SCREEN. PLEASE STOP THIS DANGEROUS EXPERIMENT BEFORE IT GOES ANY FURTHER. THIS REPORT WILL BE FORWARDED TO THE MEDIA SO THAT IT IS ON RECORD THAT NHTSA HAS BEEN WARNED OF THE DANGER. THANK YOU. CONCERNED CITIZEN DUMMY USA ADDRESS USED TO SATISFY YOUR WEBSITE. GENUINE CONTACT DETAILS SUPPLIED.

9/26/2017

THIS IS A COMPLAINT ABOUT THE ISSUE OF FIRES IN THE TESLA CARS. THERE WAS AN INVESTIGATION INTO THE FIRES IN 2013. TESLA CLAIMED THAT THE FIRES WERE STARTED BY AN OBJECT PUNCTURING THE BATTERY PACK AND THAT THE PROBLEM HAD BEEN SOLVED BY THE ADDITION OF A BATTERY SHIELD. SINCE THAT TIME THERE HAVE BEEN DOZENS MORE TESLA FIRES. IT IS OBVIOUS FROM LOOKING AT VIDEOS OF FIRES THAT IN MOST CASES IT IS NOT THE BATTERIES BURNING (THEY BURN WITH A WHITE FLAME AND WITH CELLS EXPLODING LIKE FIRE-CRACKERS) IN ALMOST EVERY CASE IT IS THE COOLANT FLUID THAT IS BURNING. PROPYLENE GLYCOL IS FLAMMABLE. EVEN WHEN DILUTED WITH WATER 50:50 IT IS STILL FLAMMABLE WHEN THERE IS SUFFICIENT HEAT TO BOIL OFF THE WATER CONTENT. WHEN THE BATTERY CELLS ARE HOT FROM RECENT CHARGING OR FROM HARD DRIVING THEN THERE IS SUFFICIENT THERMAL MASS TO BOIL OFF THE FLUID ESPECIALLY IF THE RADIATOR PRESSURE IS LOST. THE TESLA RADIATORS AND FLUID HOSES ARE AT THE FRONT OF THE VEHICLE AND ARE HIGHLY VULNERABLE TO IMPACT DAMAGE. TESLAS CONTAIN OVER 6 GALLONS OF FLAMMABLE GLYCOL. THE BATTERIES THEMSELVES WILL NOT SELF IGNITE UNLESS THEY ARE CRUSHED IN A HEAVY IMPACT. THE RISK OF FIRES FROM A LEAKAGE OF HOT PROPYLENE GLYCOL IS FAR GREATER. A GOOGLE IMAGE SEARCH FOR TESLA FIRE SHOWS DOZENS OF CASES WHERE POOLS OF FLUID ARE BURNING ON THE GROUND BENEATH THE CAR AND THE FRONT OF THE CAR IS ENGULFED IN FLAMES. MOST OF THESE FIRES ARE NOT ACCOMPANIED BY BATTERY PYROTECHNICS THEY ARE SIMPLY COOLANT FIRES. PLEASE REOPEN THE FIRE INVESTIGATION.

8/30/2017

HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/22469458 THE SUSPENSION HAS COLLLOLLOPSED. THE FRONT WHEELS ARE ALL BRUTALISED! ALL THE DAMAGE APPEARS TO BE SELF INFLICTED AFTER THE SUSPENSION WENT WHOMPY. PLEASE INVESTIGATE. THANK YOU. CONCERNED SENIOR CITIZEN. ETC ETC.

3/15/2018

RECENTLY REPLACED TESLA WINDSHIELD HAS GHOSTING ISSUES. WHEN REPORTED TO MANUFACTURER, TESLA SAYS ITS WITHIN SPECIFICATIONS, NO TEST RESULTS OR THE TYPE OF TEST COMPLETED WAS PROVIDED AS PROOF.

12/17/2019

MCU SPORADICALLY FREEZES AND/OR REBOOTS (WHILE IN MOTION) WITHOUT ANY INPUT FROM US. THIS RENDERS THE DEFROST CONTROLS AND THE BACKUP CAMERA INOPERABLE UNTIL THE SYSTEM RESTARTS, WHICH TAKES SEVERAL MINUTES. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE OVER TIME. THIS IS A KNOWN MCU FAILURE DUE TO MANUFACTURING ERROR ON THE PART OF TESLA CAUSING MULTIPLE REPLACEMENTS AND RENDERING THE CAR INOPERABLE. *TR

7/1/2020

THE COMPLAINT/ REPORT ALSO AS HTTPS://DOCS.GOOGLE.COM/DOCUMENT/D/1KZCESCBMBYWP_CTENVB7A51L-XX5TDBJCWZKB_NQVSS/EDIT?USP=SHARING 04/26/2017 15:06 I, AS A REGISTERED STRUCTURAL/ CIVIL ENGINEER/ ARCHITECT, DROVE MY TESLA MODEL S 60D (WHICH UPGRADED TO 75D) STOPPED AT TRAFFIC LIGHT AND LEFT TURN CASUALLY AFTER GREEN LIGHTS, ACCELERATE CASUALLY THEN HIT UNKNOWN OBJECTS/ CURB/ ISLAND, TYRE BURST, CAR STOPPED, NO AIRBAGS POP OUT. THE WHEEL BROKE NO AIRBAG POP OUT SHOWS THE HIT IS NOT SEVERE BUT ALUMINIUM ALLOY WHEEL BROKE. A PRACTICAL AND DUE DESIGN WOULD MAKE WHEEL AND TYRE ABSORB THE HIT IN 40~50 KM/HR WITHOUT BREAK AND BURST MAKES THE USER OF THE AUTO SAFE. TELSA MODEL S WHEEL IS SO FRAGILE (THE CASE IS 19 WHEEL). SIMILAR FINDINGS ARE REPORTED BY IIHS AND CARTHROTTLE IHS CRASH TEST FOOTAGE OF A 2016 TESLA MODEL S REVEAL A VERY DISTURBING PROBLEM WITH THE CAR'S WHEELS ON IMPACT, WHERE THEY SHATTER OF GREATER CONCERN, HOWEVER, IS THE BEHAVIOUR OF THE CARS ALUMINIUM ALLOY WHEEL. ON SMALL FRONTAL IMPACT, THE WHEEL CRACKS AND DRAMATICALLY SHATTERS, FURTHER REDUCING CRASH STRUCTURE INTEGRITY AND LAUNCHING PROJECTILES INTO THE SURROUNDING AREA. HTTPS://WWW.CARTHROTTLE.COM/POST/WHAT-THE-HELL-IS-GOING-ON-WITH-TESLA-MODEL-S-WHEELS-ON-IMPACT/ IT JUST HAPPENED ON ME. THE GRAVITY OF CENTER IS SO LOW FOR MODEL S AND WEIGHT IS SO HEAVY. THE MOMENTUM AND FORCE INDUCED DURING IMPACT SHOULD BE CONSIDERED WITH A PROPER WHEEL. ITS VERY DIFFERENT WITH OTHER ICE OR LIGHT WEIGHT, HIGH CENTER OF GRAVITY MOTOR, SINCE THE IMPACT VECTORS ARE QUITE DIFFERENT IN NATURE. THE WHEEL OF TESLA, AT LEAST FOR MODEL S, IS DEFECT, AND IT SHOULD BE NOTIFIED AND REMEDY. ITS A DEFECT AND TESLA SHOULD RECALL/ NOTIFY AFFECTED MOTORS. PLEASE TAKE A NECESSARY LOOK AND CONSIDERATION INTO THE CASE FOR A SAFE MOTOR AS WE EXPECTED.

4/28/2017

ON MONDAY MORNING(29.01.18) MY TESLA BROKE DOWN. THE DRIVER'S SIDE REAR TYRE DISLODGED FROM THE SUSPENSION WHILE I WAS REVERSING INTO MY BAY. THE ISSUES BEGAN FROM THIS POINT 1 AT ONLY 4526 MILES AND 122 DAYS OF AGE, ENDING UP WITH 3 WHEELS IS SIMPLY UNACCEPTABLE. 2 THEN ENSUED THE CONFUSION: I HAD TAKEN BREAKDOWN COVER FROM MY INSURANCE COMPANY INCLUSIVE OF COURTESY CAR. THIS WAS DESPITE THE SALES PITCH RECOMMENDING TESLA ROADSIDE ASSISTANCE. THE MOMENT I CALLED TESLA IT WAS A CASE OF FIGHTING WITH THEM REGARDING WHOSE FAULT IT WAS RATHER THAN WHAT HAPPENS NEXT. I DIDN'T FEEL SUPPORTED AT ALL. TESLA SERVICE AND ROADSIDE ASSISTANCE WERE CONFIDENT THAT THIS WAS A CASE FOR THE INSURERS 3 SO I CALLED MY INSURANCE COMPANY . THEY QUICKLY PICKED UP THE CAR AND HAVE DELIVERED THE SAME TOTESLA MANCHESTER SOUTH, WHERE I HAD PURCHASED IT. WITH A PARTING SHOT THAT IF THIS RECURS IN THE NEXT 28 DAYS THEY WILL NOT HELP. 4 HENCE AS I AM SURE YOU WILL UNDERSTAND, I HAVE BEEN LEFT BY TESLA ON THE WAYSIDE, QUITE LITERALLY AND FIGURATIVELY. I AM FORTUITOUS TO BE IN ONE PIECE, WRITING THIS MESSAGE TO YOU. THINGS COULD HAVE BEEN A LOT WORSE.... I DRIVE 25 MILES DAILY EACH WAY TO WORK AND BACK. AND MOSTLY THIS IS ON THE MOTORWAY. 5 NOW WHERE DID WE GO WRONG? THUS COULD POTENTIALLY BE A MANUFACTURING DESIGN ISSUE BUT MY CONFIDENCE IN TESLA HAS TAKEN A BEATING. MY MAIN CONCERN AT THE MOMENT IS: AM I FEELING SAFE IN THIS VEHICLE? THE ANSWER IS NO.

2/3/2018

ON JULY 13, 2017, MY TESLA WAS DRIVING SOUTH ON THE I-680 IN THE VICINITY OF FREMONT, CALIFORNIA. MY VEHICLE WAS IN SELF-DRIVE MODE TRAVELING IN THE LEFT-MOST LANE AT 65 MPH. MY HANDS WERE ON THE STEERING WHEEL. WE ENTERED A LONG CURVE TO THE RIGHT AND APPROACHED STOPPED CARS AHEAD OF US. THE SELF-DRIVE MODE IN MY TESLA THEN STOPPED OPERATING AND I WAS LEFT TO SUDDENLY HAVE TO STEER THE TESLA ONTO THE LEFT SHOULDER OF THE HIGHWAY IN ORDER TO AVOID HITTING THE VEHICLE DIRECTLY AHEAD OF ME. THIS ALL OCCURRED UNDER CLEAR SKIES AND DRY ROAD CONDITIONS. I COULD NOT SIMPLY ACCEPT THIS BEHAVIOR BY MY VEHICLE WITHOUT REGISTERING A COMPLAINT AT MY TESLA DEALER IN SEASIDE, CALIFORNIA. THE TESLA SERVICE REP EXAMINED THE LOGS ON MY VEHICLE AND LATER THAT SAME DAY REPORTED TO ME THAT THE SELF-DRIVING FEATURE ON MY TESLA WAS STILL IN BETA STAGE AND THAT MY NEW TESLA'S FIRMWARE WAS DEFECTIVE. I WOULD NOW LIKE TESLA TO TAKE BACK THIS TESLA AND RETURN TO ME A FULL REFUND. THIS IS THE SECOND MAJOR FAILING OF THIS TESLA WHICH HAS ONLY ABOUT 700 MILES ON ITS ODOMETER. I TOOK INITIAL DELIVERY OF THIS TESLA ON MAY 3, 2017. THIS FAILURE OF THE SELF-DRIVING FEATURE OCCURRED AT AROUND 10:30AM ON JULY 13, 2017. THE FIRST FAILURE OF THE NAVIGATION SYSTEM OCCURRED ON MAY 3, 2017, THE ORIGINAL DELIVERY DATE. THE NAVIGATION SYSTEM HAD SIMPLY FROZEN AT THE DEALERSHIP. AGAIN, I WOULD LIKE TO RETURN THIS VEHICLE TO TESLA FOR A FULL REFUND.

7/17/2017

HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/22469458 THE SUSPENSION HAS COLLLOLLOPSED. THE FRONT WHEELS ARE ALL BRUTALISED! ALL THE DAMAGE APPEARS TO BE SELF INFLICTED AFTER THE SUSPENSION WENT WHOMPY. PLEASE INVESTIGATE. THANK YOU. CONCERNED SENIOR CITIZEN. ETC ETC.

3/15/2018

AT OUR DRIVEWAY ON SUN. 1/14/18, COMING BACK FROM SHOPPING A FEW MINUTES BEFORE FOUR PM, SUDDENLY THE CAR TOOK OFF BY ITSELF. IT ACCELERATED TREMENDOUSLY WITH THE SPEED WHICH WAS FELT AROUND 65-80 M/HR, HITTING OUR HEAVY GARAGE DOOR, WHICH WAS CLOSED AT THE TIME, WENT THROUGH THE GARAGE, HIT MY PARKED PORSCHE AND PUSHED IT TO THE LEFT TO THE WATER HEATER. IT THEN HIT AND BROKE THE WALL BETWEEN OUR GARAGE AND COURTYARD, BROKE AND PUSHED OUR CONCRETE PLANTER AND STOPPED HALFWAY BETWEEN THE GARAGE AND OUR FAMILY ROOM WINDOWS IN THE COURTYARD.I FIRMLY BELIEVE THAT THIS WAS THE RESULT OF UNINTENDED ACCELERATION. THIS IS OUR NEW AND SECOND TESLA MY WIFE AND I OWNED AND DROVE.WHEN MY WIFE TALKED TO LOCAL TESLA REPRESENTATIVE, HE REFUSED TO GIVE US ANY COMPUTER GENERATED REPORT.THE CAR STILL ON THE WALL BETWEEN GARAGE AND COURTYARD. WE UNDERSTAND, TESLA HAS A BLACK BOX THAT WE DO NOT KNOW WHERE IT WILL END UP IF WE TAKE IT TO TESLA CERTIFIED BODY SHOP.WE APPRECIATE IT VERY MUCH IF YOU ADVISE US WHAT TO DO.

1/28/2018

WHILE PULLING INTO A PARKING SPOT AT A BUSY SHOPPING CENTER, AND APPLYING THE BRAKE PEDAL (HAVING MOVED IT OVER FROM ACCELERATOR) TO STOP THE CAR AT ABOUT 5 MPH, THE MODEL S SUDDENLY LURCHED FORWARD AT FULL ACCELERATION HITTING NOT 1 BUT 2 PARKED CARS. NOTHING WOULD STOP THE CAR AS IT TOOK OVER AND WENT FORWARD WITH BOTH MY FEET PRESSING THE BRAKE PEDAL AS HARD AS I COULD. FINALLY IT STOPPED AFTER HITTING A SECOND PARKED CAR. TESLA HAS NOT RESPONDED, DESPITE 2 DAYS OF EMAILS AND CALLS.

4/21/2018

MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.

6/30/2020

THE MCU TOUCHSCREEN FAILS CONSTANTLY CAUSING NO ACCESS TO REAR VIEW CAMERA, AC CONTROLS, NAVIGATION, AND LOSS OF PRESET SETTINGS FOR MIRRORS AND DRIVE SEAT POSITION. REBOOT TAKES OVER 5 MINS WHILE CAR IS IN OPERATION TO NO AC WORKING. BOTH HEADLIGHTS HAVE BEEN REPLACED OVER 10 TIMES DUE TO BURNED OUT DAYTIME RUNNING LIGHTS. I HAVE PAID FOR THE LAST REPLACEMENT ONLY FOR IT TO FAIL AGAIN.

11/17/2020

TESLA MCU FAILS INTERMITTENTLY- RENDERING AUTOPILOT AND ALL SAFETY FEATURES ASSOCIATED USELESS. ALSO CAUSES EXTREME SCARE TO DRIVER WHEN FAILURE OCCURS, AS THEY BELIEVE CAR IS OFF/NOT WORKING. OCCURS ON NUMEROUS OCCASIONS, BOTH ON STARTUP AND WHILE DRIVING.

11/28/2020

BROUGHT THE CAR IN FOR SERVICE AT THE MACADAM SERVICE CENTER IN PORTLAND, OREGON ON OCTOBER 29TH DUE TO MCU ISSUES; THIS WAS BEFORE ANY NOTICE HAD GONE OUT! I WAS NOT EVEN AWARE OF THE ISSUE AT THIS TIME. IT WAS REBOOTING, VERY SLUGGISH, GETS 'LOST' IE KEEPS OUTDATED INFORMATION ETC. THIS IS OBVIOUSLY THE 8GB MEMORY DEVICE ISSUE. AFTER A 40 YEAR CAREER AS AN ENGINEER AND VENTURE CAPITALIST IN THE IT INDUSTRY I KNOW WHAT MEMORY FAILURE LOOKS LIKE! I WAS TOLD THERE WAS NO ISSUE AND THAT IT WAS SAFE FOR ME TO DRIVE TO SF THE NEXT WEEK. I HAD MAJOR ISSUES ON THE TRIP. THE SYSTEM REBOOTED A NUMBER OF TIMES, WAS EXTREMELY SLUGGISH AND HAD DATA UPDATE ISSUES. SPECIFICALLY: -DEPART LAKE OSWEGO AT 5:30AM ON 11/23. SOON THEREAFTER THE LEFT FRONT FENDER CAMERA INFORMS ME IT IS NOT WORKING. IT DOES SO REPEATEDLY EVERY MINUTE OR SO FOR A LONG TIME. THEN ALL CAMERAS INFORM ME THEY ARE NOT WORKING. I STOP, TWICE, CLEAN ALL THE CAMERAS AND IT DOES NOT RESOLVE ANYTHING. I GIVE UP ON THE CAMERAS WORKING AND STOP USING CRUISE CONTROL -AT 12:31PM IN THE SHASTA AREA STREAMING FAILS AND THEN THE WHOLE MCU SHUTS DOWN. WHILE DRIVING IN THE RAIN I AM FORCED TO REACT AND OPEN WINDOWS TO KEEP THE WINDOWS FROM FOGGING UP WHILE DRIVING AT 70MPH. OTHIS IS A SERIOUS SAFETY CONCERN. I HAVE UPDATED MY NHTSA COMPLAINT TO INCLUDE THESE SERIOUS SAFETY CONCERNS. -7:48PM 11/23, WHILE SUPERCHARGING IN EMERYVILLE THE MCU COMPLETELY FROZE. I WAS HAD TO FORCE A REBOOT. 2ND REBOOT IN ONE DAY -5:28PM 11/24 MCU CRASHES WHILE DRIVING AGAIN! HOW DO YOU NOT UNDERSTAND THE SAFETY IMPLICATIONS OF THIS?! THIS IS THE 3RD CRASH IN 2 DAYS!. I WILL MAKE AN APPOINTMENT AND EXPECT YOU TO FIX THIS ISSUE. I WILL CONTINUE TO UPDATE MY NHTSA COMPLAINT REGARDING THESE SAFETY ISSUES UNTIL TESLA RESOLVES THEM. SCOTT SCOTT DARLING PRESIDENT | DELL TECHNOLOGIES CAPITAL

11/29/2020

2017 TESLA MODEL S STARTED TO ACCELERATE ON ITS OWN OVER 100 MPH, WHEN TRAVELING ON HIGHWAY AROUND 70 MPH, WITHOUT AUTOPILOT ENGAGED. AS SOON AS IT STARTED TO ACCELERATE, THE CAR TOOK CONTROL OVER THE STEERING WHEEL AND DROVE INTO THE GUARDRAIL ON THE LEFT OF THE LANE, THEN QUICKLY STEERED TO THE RIGHT LANES AND STEERED TO THE LEFT AGAIN. SLAMMED ON THE BRAKE BUT DID NOT WORK AT ALL, AND STEERING WHEEL DID NOT RESPOND. THE CAR COMPLETELY TOOK CONTROL OVER TRAVELING OVER 100 MPH GOING ZIG-ZAG ON THREE LANE HIGHWAY, FINALLY CAME TO A STOP AFTER HITTING NUMBER OF TREES IN THE WOODS ON THE RIGHT SIDE OF THE HIGHWAY. THE CAR IS COMPLETELY TOTALED.

2/6/2019

WHILE ATTEMPTING TO PARK THE CAR IN A PARKING SPACE THE CAR ACCELERATED ON IT'S OWN AND CRASHED OVER A SMALL CONCRETE RETAINING WALL AND CRASHED INTO ANOTHER VEHICLE. MY CAR AND THE CAR THAT WAS STRUCK WERE TOTALED.

7/3/2019

THE MCU TOUCHSCREEN FAILS CONSTANTLY CAUSING NO ACCESS TO REAR VIEW CAMERA, AC CONTROLS, NAVIGATION, AND LOSS OF PRESET SETTINGS FOR MIRRORS AND DRIVE SEAT POSITION. REBOOT TAKES OVER 5 MINS WHILE CAR IS IN OPERATION TO NO AC WORKING. BOTH HEADLIGHTS HAVE BEEN REPLACED OVER 10 TIMES DUE TO BURNED OUT DAYTIME RUNNING LIGHTS. I HAVE PAID FOR THE LAST REPLACEMENT ONLY FOR IT TO FAIL AGAIN.

11/17/2020

MY VEHICLES MAIN SCREEN CONSISTENTLY DOES NOT WORK. THE SCREEN IS IMPORTANT BECAUSE IT HOSTS MY BACK UP CAMERA, THE PIN CODE NEEDED TO TURN ON THE VEHICLE TO PUT IT DRIVE, MY BLUETOOTH SETTINGS, AC FUNCTIONALITY, ETC. THE SCREEN HAS ON MULTIPLE OCCASIONS FROZE ( WHILE PROVIDING NAVIGATION) SIMPLY NOT TURNED ON AND HAD TO BE RESET USING MANUAL CONTROLS, AND RESTARTED WHILE MID DRIVING AND THEREFORE NOT ABLE TO PROVIDE DIRECTIONS MID DRIVE. THE ISSUE HAS BEEN BROUGHT UP TO TESLA AND THEY SIMPLY DID A FIRMWARE RESET WHICH RESOLVED NO ISSUE. THESE ISSUES HAVE OCCURRED WHILE DRIVING, PARKED, ON FREEWAY, CITY DRIVING, ALL SITUATIONS. I JUST GOT THE VEHICLE BACK IN AUGUST AND HAVE HAD MULTIPLE ISSUES OTHER THAN THIS. BUT THIS ISSUES HAS BEEN REOCCURRING THROUGHOUT MY SHORT TIME OWNING THE VEHICLE

1/14/2021

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING, THE MEDIA CONTROL UNIT SCREEN WENT BLANK. THE CONTACT STATED THAT WHILE IN REVERSE, THE BACK OVER PREVENTION CAMERA FAILED TO DISPLAY ANY IMAGES. THE CONTACT REBOOTED THE COMPUTER FOR THE SCREEN TO DISPLAY THE IMAGES. THE CONTACT CALLED THE MANUFACTURER AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.

12/16/2020

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CONTROL PANEL DISPLAY WOULD SUDDENLY SHUTOFF AND THE SCREEN WOULD TURN BLACK. DURING THE FAILURE, THE TURN SIGNAL, AUDIO, AND THE REVERSE CAMERA WERE INOPERABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MT. KISCO TESLA LOCATED AT 115 KISCO AVE, MT KISCO, NY 10549, WHO WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE PERFORMED. THE CONTACT INDICATED THAT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 47,000.

1/15/2021

ON 3 OCCASIONS, VEHICLE MADE SUDDEN, SPONTANEOUS ATTEMPTS TO MAKE A LEFT LANE CHANGE. ON TWO OCCASIONS THE VEHICLE WAS IN SELF DRIVE MODE ON A FREEWAY; ON THE 1ST OCCASION, THE VEHICLE WAS IN THE LEFT LANE AND HIT A GUARD RAIL; ON THE 3RD OCCASION THE VEHICLE WAS STOPPED AT A RED LIGHT WHEN IT SUDDENLY ACCELERATED, TURNED SHARPLY LEFT AND RAN UP AN EMBANKMENT INTO TREES AND BUSHES, SUSTAINING SUBSTANTIAL DAMAGE.

3/10/2018

ON 3 OCCASIONS, VEHICLE MADE SUDDEN, SPONTANEOUS ATTEMPTS TO MAKE A LEFT LANE CHANGE. ON TWO OCCASIONS THE VEHICLE WAS IN SELF DRIVE MODE ON A FREEWAY; ON THE 1ST OCCASION, THE VEHICLE WAS IN THE LEFT LANE AND HIT A GUARD RAIL; ON THE 3RD OCCASION THE VEHICLE WAS STOPPED AT A RED LIGHT WHEN IT SUDDENLY ACCELERATED, TURNED SHARPLY LEFT AND RAN UP AN EMBANKMENT INTO TREES AND BUSHES, SUSTAINING SUBSTANTIAL DAMAGE.

3/10/2018

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT APPLIED THE EMERGENCY BRAKE, BUT IT ALSO FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED MINOR NECK AND BACK INJURIES THAT DID NOT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN AUTO BODY SHOP. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

5/18/2018

I WAS MAKING A LEGAL U TURN ON A CITY STREET TO PARK. I PULLED BEHIND A PARKED CAR AND WAS GOING ABOUT 1MPH WHEN MY CAR SUDDENLY ACCELERATED AND HIT THE PARKED CAR. THERE WERE NO WARNING SOUNDS UNTIL THE CAR HIT THE OTHER CAR AND THEN THE HORN AND LIGHTS ON MY CAR WENT OFF. THE CAR WAS NOT ON AUTO PARK AND NO AIR BAGS WERE DEPLOYED HOWEVER MY CAR AND THE CAR THAT WAS HIT HAD EXTENSIVE BODY DAMAGE. THERE WERE NOT INJURIES TO PEOPLE. I DON'T KNOW WHY THE CAR ACCELERATED INSTEAD OF STOPPING. I HAVE NEVER HIT THE ACCELERATOR PEDDLE INSTEAD OF THE BRAKE AND I DOUBT IF I DID IT IN THIS CASE.

8/20/2018

COMPUTER SCREEN HAS YELLOW BORDER. ALSO, SOMETIMES THE BACK UP CAMERA DOESN'T WORK, ESPECIALLY IF I BACK UP, STOP AND SHIFT TO NEUTRAL AND BACK UP AGAIN. I ALMOST ALWAYS HAVE TO PUT THE SHIFTER INTO D OR R TWO TO FOUR TIMES BEFORE IT ENGAGES COMING FROM NEUTRAL. THERE IS A CLUNKING NOISE WHEN I CROSS AN EXPANSION STRIP IN THE ROAD, OR A MINOR BUMP AT OVER 25-30 MPH. TESLA CAN'T FIND THE PROBLEM. I AM CONCERNED THAT IT MAY BE IN THE SUSPENSION. *TR

6/26/2020

DRIVER SEAT WAS REPLACED IN EARLIER APPOINTMENTS HOWEVER ROD STILL HITS BOTTOM (UNDERNEATH THE THIGHS AND BUTT). IT'S PAINS BAD AND LATER STOP BLOOD FLOW, NUMBS MY LEGS. I HAD TO CONTINUOUSLY ADJUST MYSELF TO CONTINUE MY DRIVING; AT THAT POINT I DON'T FEEL SAFE IN THE CAR. I TRIED SEVERAL POSITIONS BUT IT STILL HURTS. HERE IS TESLA RESPONSE: ASSISTANT SERVICE MANAGER SAT IN THE FRONT DRIVER SEAT AND CONFIRMED CUSTOMER CONCERN. COMPARED TO MULTIPLE OTHER SERVICE AND INVENTORY VEHICLES OF THE SAME MODEL AND FOUND ALL COMPARABLE SEATS ARE SIMILAR. THIS IS INHERENT TO THE DESIGN OF THE SEAT. RECOMMEND CUSTOMER ADJUST SEAT POSITIONS AND/OR LUMBAR SUPPORT TO A MORE COMFORTABLE POSITION SUITED TO THEIR PERSONAL PREFERENCE.

7/16/2020

THE MCU SCREEN GOES BLANK REPEATEDLY. IT REQUIRES A REBOOT. WHEN THIS OCCURS LOSS OF NUMEROUS VEHICLE FUNCTIONS OCCURS WHICH CREATES SAFETY ISSUES. CONTROL OF DEFOGGING, REAR BACK UP CAMERA ETC ARE SOME OF THE LAST SAFETY FEATURES. CURRENTLY HAS ONLY OCCURRED IN STATIONARY VEHICLE

11/18/2020

BROUGHT THE CAR IN FOR SERVICE AT THE MACADAM SERVICE CENTER IN PORTLAND, OREGON ON OCTOBER 29TH DUE TO MCU ISSUES; THIS WAS BEFORE ANY NOTICE HAD GONE OUT! I WAS NOT EVEN AWARE OF THE ISSUE AT THIS TIME. IT WAS REBOOTING, VERY SLUGGISH, GETS 'LOST' IE KEEPS OUTDATED INFORMATION ETC. THIS IS OBVIOUSLY THE 8GB MEMORY DEVICE ISSUE. AFTER A 40 YEAR CAREER AS AN ENGINEER AND VENTURE CAPITALIST IN THE IT INDUSTRY I KNOW WHAT MEMORY FAILURE LOOKS LIKE! I WAS TOLD THERE WAS NO ISSUE AND THAT IT WAS SAFE FOR ME TO DRIVE TO SF THE NEXT WEEK. I HAD MAJOR ISSUES ON THE TRIP. THE SYSTEM REBOOTED A NUMBER OF TIMES, WAS EXTREMELY SLUGGISH AND HAD DATA UPDATE ISSUES. SPECIFICALLY: -DEPART LAKE OSWEGO AT 5:30AM ON 11/23. SOON THEREAFTER THE LEFT FRONT FENDER CAMERA INFORMS ME IT IS NOT WORKING. IT DOES SO REPEATEDLY EVERY MINUTE OR SO FOR A LONG TIME. THEN ALL CAMERAS INFORM ME THEY ARE NOT WORKING. I STOP, TWICE, CLEAN ALL THE CAMERAS AND IT DOES NOT RESOLVE ANYTHING. I GIVE UP ON THE CAMERAS WORKING AND STOP USING CRUISE CONTROL -AT 12:31PM IN THE SHASTA AREA STREAMING FAILS AND THEN THE WHOLE MCU SHUTS DOWN. WHILE DRIVING IN THE RAIN I AM FORCED TO REACT AND OPEN WINDOWS TO KEEP THE WINDOWS FROM FOGGING UP WHILE DRIVING AT 70MPH. OTHIS IS A SERIOUS SAFETY CONCERN. I HAVE UPDATED MY NHTSA COMPLAINT TO INCLUDE THESE SERIOUS SAFETY CONCERNS. -7:48PM 11/23, WHILE SUPERCHARGING IN EMERYVILLE THE MCU COMPLETELY FROZE. I WAS HAD TO FORCE A REBOOT. 2ND REBOOT IN ONE DAY -5:28PM 11/24 MCU CRASHES WHILE DRIVING AGAIN! HOW DO YOU NOT UNDERSTAND THE SAFETY IMPLICATIONS OF THIS?! THIS IS THE 3RD CRASH IN 2 DAYS!. I WILL MAKE AN APPOINTMENT AND EXPECT YOU TO FIX THIS ISSUE. I WILL CONTINUE TO UPDATE MY NHTSA COMPLAINT REGARDING THESE SAFETY ISSUES UNTIL TESLA RESOLVES THEM. SCOTT SCOTT DARLING PRESIDENT | DELL TECHNOLOGIES CAPITAL

11/29/2020

MY SCREEN TURNED BLANK AND THERE WAS NO WAY TO SEE THE REAR VIEW CAMERA, THE TURNING SIGNAL, TO SET THE TEMPERATURE CONTROL DUE TO A KNOWN DEFECT OF A MEMORY CHIP. I TOOK THE CAR INTO THE DEALERSHIP WITH HISTORY OF MULTIPLE BLACK OUTS, AND THEY REFUSE TO REPLACE IT ALTHOUGH TESLA WEBSITE SAID THAT THEY WOULD

12/9/2020

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT STATED WHILE AT A STANDSTILL, THE REAR PASSENGER'S DOOR UNLATCHED BUT DID NOT OPEN. THE CONTACT STATED THAT THE DOOR AJAR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TESLA (9111 BLUE ASH RD, CINCINNATI, OH 45242, (513) 745-9111) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. *BF

1/15/2021

A PHANTOM EMERGENCY BRAKING EVENT OCCURRED TWICE ON MONDAY, DECEMBER 21, 2020 WHILE DRIVING FROM DALLAS TO HOUSTON BETWEEN THE HOURS OF 12PM - 4PM CST. I ALSO EXPERIENCED THREE BLANK SCREEN EVENTS DURING THIS SAME TRIP. THE MEDIA CONTROL UNIT (MCU) CONTROLLING THE MAP, RADIO, AIR CONDITIONING, BLINKER SOUNDS ALSO CEASED OPERATING. THE SECOND OCCURRENCE OF BOTH THE PHANTOM EMERGENCY BRAKING AND BLACK SCREEN EVENT OCCURRED ON SATURDAY, JANUARY 9, 2021 SHORTLY AFTER 10AM CST. THE SUDDEN PHANTOM EMERGENCY BRAKING EPISODE I EXPERIENCED AT HIGHWAY SPEED FROM DALLAS TO HOUSTON WAS EXTREME. I SIMPLY DO NOT FEEL SAFE USING THE CRUISE CONTROL OR AUTOPILOT IN THIS VEHICLE. SOMETHING IS VERY WRONG. HOWEVER, TESLA MESSAGE TO ME STATES 'WE ARE HAPPY TO REPORT THAT YOUR HARDWARE VITALS FOR THE MEDIA CONTROL UNIT AND EMMC ARE IN GREAT SHAPE AND DO NOT REQUIRE REPLACEMENT'. I HAVE ATTACHED A PRINT SCREEN OF THIS MESSAGE.

1/15/2021