2014 Ford Transit Connect Owner Complaints

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE REAR DRIVER'S SIDE WINDOW DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE GLUE THAT WAS USED TO SECURE THE WINDOW FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V777000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS UNAVAILABLE.

8/6/2015

DRIVING ON INTERSTATE (HIGHWAY SPEEDS, WINDY WEATHER), THE ENTIRE PANORAMIC SUNROOF BLEW COMPLETELY OFF THE VEHICLE. THE PANORAMIC SUNROOF ON THE FORD TRANSIT IS STATIONARY AND CANNOT BE OPENED FOR VENTILATION PURPOSES. IT ONLY LETS IN LIGHT. WE NOW HAVE A GAPING HOLE IN THE ROOF OF OUR VEHICLE.

10/15/2016

HEADLIGHTS AIM AT GROUND APPROX 30-40 FT IN FRONT OF VEHICLE. CAN NOT SEE BEYOND THAT AT NIGHT. TOOK BACK TO DEALER AND THEY ADJUSTED THEM SO NOW I CAN SEE ABOUT 2-3 CAR LENGTHS IN FRONT OF ME AT ANY SPEED. DEALER SAID THEY WERE FINE EVEN THE WAY THEY WERE. I HAVE HAD 2 CLOSE CALL EVENTS, ONE INVOLVING A PEDESTRIAN, I WANT THIS TO BE ON RECORD FOR THE TIME WHEN IT IS NOT JUST A CLOSE CALL AND I ACTUALLY HIT SOMEONE. L AM ALSO REPORTING THIS TO MY INSURANCE COMPANY. THE DEALER IS AUTOFAIR OF MANCHESTER, NH.

10/25/2014

GOING 60MPH HEARD A HIGH PITCHED NOSE INSIDE THE FRONT OF THE VEHICLE. DEALER THOUGHT THERE WAS A HOLE IN THE FIREWALL. NOT THE CASE I AM THE FIRST ONE TO HAVE THIS ISSUE. FOUND OUT TODAY AFTER THEY HAD THE VEHICLE FOR OVER 3 WEEKS THAT THE VISTA WINDOW, WHICH IS ON TOP OF THE VEHICLE, WAS LOOSE AND COULD FLY OFF AT ANYTIME. INSTANT SUNROOF BUT THINK ABOUT THE VEHICLES BEHIND YOU THAT COULD CAUSE A BAD ACCIDENT. IT WAS DETERMINED BY FORD THAT IF YOU GET INSIDE THE VEHICLE AND PUSH UP ON THE GLASS AND IT MOVES THEN IT WILL FLY OFF AT ANY TIME. THIS WAS CAUSED BY IT NOT BEING INSTALLED CORRECTLY AT THE FACTORY. I DON'T HAVE A PROBLEM WITH THIS ANYMORE AS I TRADED THAT VEHICLE IN ON ANOTHER ONE WITH OUT THE WINDOW..

5/13/2015

SENSORS AND REARVIEW CAMERA START GOING OFF FOR NO REASON WHEN IN MOTION ON A CITY STREET OR HIGHWAY. THIS HAS HAPPENED SEVERAL TIMES MOST RECENT IS 10/18/2016. NOTE IF VEHICLE IS PUT INTO PARK. AND YOU WAIT 30 SECONDS IT WILL STOP. BUT STARTS UP AGAIN, AFTER 20 SECONDS.

10/19/2016

THE REAR WINDOW WIPER WAS BLOWING ITS FUSES RANDOMLY. ALSO NOTICED THE TAIL LIGHTS AND CARGO DOME LIGHT BLINKING OFF AND BACK ON AS THE LIFTGATE WAS RAISED OR LOWERED. I REMOVED THE VEHICLE END OF THE PASSENGER SIDE CORRUGATED RUBBER WIREWAY FROM THE BODY AND DISCOVERED THE WIRE HARNESS SEVERELY ABRADED WHERE IT CROSSED THRU THE OPENING IN THE BODY. ABOUT THREE QUARTERS OF AN INCH OF THE HARNESS WRAPPING AND WIRE COVERINGS ON THREE WIRES WERE SCRAPED AWAY EXPOSING BARE COPPER WIRES WHICH WERE SHORTING OUT TO THE BODY AS THE LIFTGATE WAS OPENED OR CLOSED. THE STAMPED HOLE IN THE METAL BODY HAS A SHARP, RAGGED INNER EDGE. THE SAME SITUATION EXISTS ON THE DRIVERS SIDE BUT OWING TO THE WIRE HARNESS BEING SMALLER AND HAVING MORE SLACK ON THAT SIDE, THE ABRASION HAS ONLY REMOVED THE HARNESS COVERING SO FAR. HAVING DIAGNOSED THE PROBLEM FROM OBSERVING THE FAULTY WIPER AND TAIL LIGHT SYMPTOMS, I HAVE REPAIRED THE WIRE HARNESS, LINED THE ROUGH METAL HOLES WITH FLEXIBLE PLASTIC GROMMET STRIPS AND RESTORED FUNCTIONALLY BEFORE ANYMORE TROUBLE OCCURRED. I FEEL THIS COULD BE MORE SERIOUS FOR OTHERS UNAWARE OF THEIR PENDING FAILURE. I'VE NO DOUBT THIS CONDITION EXISTS IN OTHER TRANSIT CONNECTS.

2/17/2018

TOOK VEHICLE IN FOR THE FIRST OIL CHANGE AND IT WAS NOTED THE TRANS AXLE WAS LEAKING. THIS IS THE 2ND VEHICLE WE HAVE THAT THIS HAS HAPPENED TO - 2014 FORD TRANSIT CONNECT. FORD DOES NOT SEEM CONCERNED ABOUT IT. THE FIRST VEHICLE TOOK ~ 2 WEEKS TO GET REPAIRED. FORD HAS ORDERED THE PARTS TO REPAIR THIS VEHICLE, BUT CAN'T FIT IT IN THEIR SERVICE SCHEDULE. IT HAS BEEN 3 WEEKS SINCE THE VEHICLE WAS TAKEN INTO THE DEALER FOR REPAIR AND IT IS STILL NOT FIXED. *TR

3/5/2015

TRANSMISSION BROKEN.

9/13/2017

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE VEHICLE STALLED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

7/30/2015

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND THE CONTACT WAS UNABLE TO OBTAIN THE VEHICLE UNTIL THE REPAIR WAS PERFORMED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

8/3/2015

THE VEHICLE WE BOUGHT IS FROM HUFFMAN FORD. ON FRIDAY, MAY 30TH, WE WERE DRIVING, AND ALL OF A SUDDEN THERE WAS SMOKE COMING FROM THE ENGINE, AND THE CAR GOT OVERHEATED. IN ORDER TO FIND OUT WHAT WAS GOING ON, THAT AFTERNOON WE WENT TO AUTO NATION KATY SERVICE DEPARTMENT, SINCE IT IS CLOSER TO WHERE WE LIVE THAN HUFFMAN. WE TALKED WITH THE SERVICE MANAGERS [XXX], AND [XXX] AND THEY INFORMED US THAT WE WOULD GET A CALL THAT EVENING ABOUT THE VEHICLE. WE WAITED ALL EVENING, BUT WE DIDN'T GET A CALL FROM THEM. THE NEXT MORNING WE WENT BACK OVER TO AUTO NATION TO SEE WHAT WAS GOING ON, AND THEY TOLD US THAT OUR CAR HAD AN OIL LEAKAGE, AND THEY SAID HOW IT WILL ALL BE FIXED ON MONDAY, JUNE 2ND. WE SAID IT WAS FINE AS LONG AS THEY KEEP US INFORMED AND FIX OUR CAR. THEN TUESDAY, WE FOUND OUT IT STILL WASN'T FIXED, AND THEY TOLD US THAT THEY FOUND OUT THERE WERE NO AVAILABLE PARTS TO FIX THE PROBLEM THE VEHICLE HAS, AND THAT THE EARLIEST DELIVERY THEY CAN GET IS JULY 28TH, WHICH IS ABSOLUTELY RIDICULOUS CONSIDERING IT'S A BRAND NEW VEHICLE. THEN WE CALLED THE FORD COMPANY AND TALKED TO THE REGION MANAGER [XXX] ABOUT OUR SITUATION, AND AFTER REQUESTING FOR A LONG TIME SHE FINALLY AGREED TO GIVE US A RENTAL CAR. ALSO, BEFORE ASKING ABOUT GIVING US A LOANER CAR, I ASKED IF SHE COULD JUST REPLACE OUR VEHICLE AND GIVE US ANOTHER FORD TRANSIT CONNECT BECAUSE LIKE I SAID BEFORE THE VEHICLE IS STILL BRAND NEW AND WE ALSO HAVE A WARRANTY. SHE WASN'T UNDERSTANDING AT ALL AND DIDN'T WANT TO HELP AND JUST SAID THAT WE CAN'T SUPPORT YOU WITH YOUR VEHICLE'S PROBLEM. WE ARE HAPPY WITH THE CAR WE BOUGHT, BUT FRANKLY THIS IS THE WORST EXPERIENCE WE HAVE EVER HAD WITH CUSTOMER SERVICE IN THE FORD COMPANY. ON TOP OF THAT, SHE TOLD US THAT WE ALSO HAVE TO PAY THE TAX FOR THE RENTAL CAR EVERY SINGLE DAY THAT WE HAVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

6/9/2014

ENGINE FAULT, SERVICE NOW LIGHT COMES ON UPON IGNITION, AND WHILE OPERATING. ENGINE BUCKS, STALLS, AND SLIPS. THIS HAS HAPPENED MORE THAN 100 TIMES SINCE I PURCHASED THE VAN IN AUGUST 2014. THE DEALERSHIP SAYS THEY DO NOT KNOW HOW TO FIX IT. IT IS A KNOWN PROBLEM WITH FORD, BUT THEY ARE COMPLETELY IGNORING ME. MY CUST. SERVICE REP TELLS ME THAT THE "NEXT STEP" IS TO TAKE IT TO THE DEALERSHIP TO HAVE THEM REPAIR IT. THE VAN IS UNREPAIRABLE AND DANGEROUS.

5/17/2016

2014 TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO DOOR LATCH SAFETY RECALL. *LD *JS

10/2/2020

The contact owns a 2014 Ford Transit Connect. The contact stated while driving 25 MPH, the rear hatch doors opened independently. The contact stated that the door ajar warning light was illuminated. The contact stated he had experienced the failure for a second time. The contact took the vehicle to the local dealer. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.

12/20/2022

THE FORD 2014 INTERIOR DASHBOARD LIGHTING IS ALWAYS ON, AND VERY OFTEN AT NIGHT DUE TO THIS CONDITION I FORGET TO TURN ON MY DRIVING LIGHTS, MAKING FOR A HAZARDOUS SITUATION. BECAUSE THE INSTRUMENTS (SPEEDOMETER, TACHOMETER, FUEL AND TEMP GAUGE) ARE NESTED IN DEEP BEZELS FORD HAD TO ILLUMINATE THEM DURING THE DAY TO MAKE THEM VISIBLE IN DAYLIGHT. FORD TRANSIT CONNECT WITHOUT AUTO-HEADLIGHTS HAVE THIS UNSAFE CONDITION THAT FOOLS THE DRIVER INTO THINKING THAT THE HEADLIGHTS ARE ON AT NIGHT WHEN IN FACT THEY ARE NOT. *TR

3/3/2015

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. WHILE DRIVING THROUGH A CONSTRUCTION ZONE AT NIGHT, THE HIGH BEAMS WERE TURNED ON, BUT FAILED TO ILLUMINATE CORRECTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTO ELECTRICAL SHOP WHERE IT WAS DIAGNOSED WITH A FAULTY HEAD LIGHT SWITCH THAT NEEDED REPLACEMENT. THE SWITCH WAS REPLACED, BUT THE FAILURE PERSISTED. THEY VEHICLE WAS TAKEN BACK TO THE AUTO ELECTRICAL SHOP WERE IT WAS DIAGNOSED WITH A SECOND SWITCH THAT NEEDED REPLACEMENT. THE SECOND HEADLIGHT SWITCH WAS REPLACED, BUT THE FAILURE STILL PERSISTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

9/25/2017

MY VEHICLE IS EXPERIENCING A PROBLEM WITH COMPLETE STEERING LOSS WHEN VEHICLE IS DRIVING WORSE THAN NO POWER STEERING THERE IS A RECALL ON MANY FORD AND SOME LINCOLN VEHICLES REGUARDING THIS ISSUE WITH STEERING GEAR. I'VE REACHED OUT TO FORD REGUARDING THIS ISSUE ALTHOUGH ITS A SEFETY ISSUE WHICH COULD CAUSE SEVERE INJURY OR DEATH TO OCCUPANT OR BYSTANDER. THIS VEHICLE IS LESS THAN THREE YEARS OLD WITH A CERTIFIED WARRANTY. ALTHOUGH THIS PROBLEM IS OCCURING ACROSS MULTIPLE VEHICLES AND KEEPS EXPANDING THEY AREN'T WILLING TO TAKE CARE OF THERE ISSUES. MY VEHICLE IS CURRENTLY AT MARGATE FORD IN POMPANO FLORIDA. I'M AFFRAID OF PICKING IT UP DO TO SAFETY ISSUE.

11/30/2017

HAS BEEN BLOWING THE BACKUP CAMERA 5 AMP FUSE, INTERMITTENTLY FOR THE PAST FEW MONTHS. LAST FEW DAYS THE HILL ASSIST LIGHT AND THE ABS LIGHT COME ON ALSO THE POWER STEERING GOES AWAY NOT A GOOD THING, WHEN I SHUT THE IGNITION OFF THEN BACK ON AGAIN MOST OF THE TIME THE LIGHTS GO OFF AND THE STEERING IS BACK, I BOUGHT THIS VEHICLE NEW , IT WAS NEVER IN AN ACCIDENT . THE ONLY REPAIR WAS DONE BY THE LOCAL DEALER THEY REPLACED THE FUEL PUMP AND SENDING UNIT THAT WAS A RECALL..ALSO THE SLIDING DOOR LOCKS THAT WERE A RECALL . I FOUND WIRES GOING TO THE LIFT GATE HAVE HAD THE INSULATION SKINNED OFF BECAUSE THEY RUB ON THE INNER BODY PANEL HOLE.. AS YOU CAN SEE IN THE PICTURES I USED LIQUID ELECTRICAL TAPE ON THE WIRES AND PUT PLASTIC SPLIT WIRE LOOM TUBING OVER THE WIRES. ALSO TOOK WHITE RUBBER TUBE AND SPLIT IT AND PUT IT ON THE INNER PANEL OPENING THAT CAUSED THE WIRE INSULATION TO GET RUBBED OFF. THIS FORD TRANSIT CONNECT VAN HAS 32,000 MILES....I THOUGHT FIXING THESE WIRES WOULD CURE THE PROBLEM , AFTER GOING FOR A COUPLE RIDES AND LIFTING THE TAILGATE IT STILL BLOWS THE FUSE. AND THE OTHER LIGHTS STILL COME ON. OBVIOUSLY THE SKINNED WIRES I REPAIRED WERE A PROBLEM , THERE APPARENTLY IS ANOTHER ISSUE OR TWO

7/4/2019

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. WHEN DRIVING VARIOUS SPEEDS DURING RAINY WEATHER CONDITIONS, THE DRIVER SIDE WINDSHIELD WIPER FAILED TO CLEAR THE WINDSHIELD. AS A RESULT, THE CONTACT'S VISION WAS OBSTRUCTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE WIPERS WERE OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5.

5/23/2015

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE REAR DRIVER'S SIDE WINDOW DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE GLUE THAT WAS USED TO SECURE THE WINDOW FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V777000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS UNAVAILABLE.

8/6/2015

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE SLIDING DOOR DID NOT LATCH. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *TR*JB

7/2/2019

THE DRIVER'S SIDE DOOR OF MY VEHICLE WILL NO LONGER LATCH. THIS PROBLEM APPEARED WITHOUT ANY PRECIPITATING EVENT, JUST ORDINARY USE OF THE DOOR. WHEN I RESEARCHED THE PROBLEM ONLINE, I SEE THAT THE FORD MOTOR COMPANY HAS RECALLED VEHICLES OF THE SAME MODEL AND YEAR WITH THIS PROBLEM. I CONSULTED A FORD DEALER ABOUT REPAIR OF THE PROBLEM AND THEY SAID THAT THE RECALL DID NOT APPLY TO MY CAR'S VIN. THEY ALSO TOLD ME THAT THEY HAD HAD A VEHICLE OF THE SAME MODEL AND YEAR IN THEIR SHOP THAT VERY DAY WITH THE SAME PROBLEM THAT WAS ALSO NOT COVERED BY THE RECALL. I FEEL THAT THIS PROBLEM VERY MUCH PERTAINS TO THE SAFETY OF THE VEHICLE, AS THE DOOR OF A VEHICLE WITH THIS PROBLEM MAY LATCH AFTER REPEATED ATTEMPTS TO SHUT IT, AND SUBSEQUENTLY BECOME UNLATCHED WHILE DRIVING. THIS IS CERTAINLY A FRIGHTENING PROSPECT. I FEEL THAT THE PROBLEM SHOULD BE ADDRESSED PROACTIVELY TO AVOID SERIOUS INJURY TO OCCUPANTS OF THE VEHICLE.

10/28/2020

LOWER CENTER COUNSEL WHERE THE DRIVERS RIGHT LEG (JUST UNDER KNEE) TOUCHES BECOMES EXTREMELY HOT WHILE RUNNING THE HEAT ON HIGH AT A 2-4 FAN SPEED. CAUSED A 2ND DEGREE BURN THAT REQUIRED MEDICAL ATTENTION. *TR

1/31/2015

THE SLIDING DOOR ON THE DRIVERS SIDE. I OPENED IT AND THEN IT WOULD NOT CLOSE. A LITTLE PLASTIC SPRING / PLUNGER FROM THE "B" POST HAD ATTACHED ITSELF TO THE PIN ON THE DOOR AND WOULD NOT ALLOW THE DOOR TO CLOSE. THERE WAS NO WAY TO GET THE DOOR TO CLOSE OTHER THAN TO MANUALLY WORK AND REMOVE THIS SPRING FROM THE DOOR PIN, HOWEVER THE PLASTIC PART OF THE SPRING / PLUNGER IS STILL IMPALED ON THE DOOR PIN. I AM TAKING THE VEHICLE INTO THE DEALER FOR REPAIR - BUT OBVIOUSLY THIS IS A SERIOUS DESIGN DEFECT THAT KEEPS THE DOOR FROM PROPERLY CLOSING AND LATCHING. *TR

3/10/2015

IN FEBRUARY I WAS DRIVING ON THE FREEWAY AND HEARD A STRANGE NOISE. WHEN I GOT OFF THE FREEWAY I NOTICED THE TIRE WAS FLAT. IN MARCH I WAS GETTING OUR OF THE CAR AND A MAN WALKING BY NOTICED I HAD A BUBBLE IN THE SIDE OF MY TIRE. I HAVE HAD TO REPLACE 3 TIRES SINCE I GOT THIS CAR I BOUGHT THE CAR ON 12/26/14. AND HAVE HAD PROBLEMS WITH THREE OF THE ORIGINAL TIRES ON THE CAR! I ONLY HAVE ABOUT 2,000 MILES ON THE CAR. THE FIRST 2 TIRES I PAID TO HAVE THEM REPLACED. THE THIRD TIRE I AM WAITING TO HAVE IT REPLACED BY THE COMPANY. I AM USING THE SPARE AND DON'T HAVE A BACK UP. *TR

4/9/2015

THE TRANSMISSION DOWNSHIFTED HARD AND UP-SHIFTED HARD WHILE THE VEHICLE WAS IN MOTION. THE TACHOMETER WENT OUT OF CONTROL WHILE THE VEHICLE WAS IN MOTION DURING CITY DRIVING AND UPON START UP. THIS WAS CAUSED BY A LEAK IN THE LEFT FRONT AXLE.

3/22/2018

THE EASY FUEL SYSTEM LEAKS BADLY ESPECIALLY OVER 75 DEGREES. I CAN SMELL THE STRONG ODOR OF GASOLINE. IN ADDITION IT SET OFF THE MIL LIGHT FOR THE "SMALL LEAK" IN THE EVAP SYSTEM. IT HAS NOW SET A PERMANENT CODE FOR THIS PROBLEM. THE PROBLEM IS THE FLAP DOES NOT TIGHTLY SEAT ENOUGH TO CONTAIN THE GAS VAPOR AND THE UNIT OUT GASSES BADLY. IT COULD BE A MAJOR FIRE HAZARD. ANY OPEN FLAME, SPARK ON A JOB SITE, OR JUST SOME GOOF WITH A LIT SMOKE COULD SET OFF A FIRE BALL. AT PRESENT THE UNIT IS PARKED, AS I AM AFRAID TO DRIVE IT LESS IT BECOME A LIABILITY PROBLEM FOR OUR FIRM. WHAT IS NEEDED IS A STANDARD FUEL CAP TO TOTALLY SEAL THE TANK. THERE IS NO WAY TO GET ONE FROM FORD TO FIX THIS PROBLEM. *TR

7/20/2014

FUEL PUMP WENT OUT WHICH CAUSED MY CAR TO DIE IN MIDDLE OF RUSH HOUR TRAFFIC ON 6 LANE HIGHWAY (3 LANES EACH WAY) JUST OVER A RISE. I SEE A RECALL 15V005000 (FORD RECALL 14S30) WHICH APPEARS TO INCLUDE MY VEHICLE BASED ON DATES, BUT THE RECALL IS NOT LISTED FOR MY VIN. CAN YOU EXPLAIN WHY MINE WOULD NOT BE COVERED? MY CAR IS CURRENTLY STILL IN THE SHOP (IT IS WED EVENING AND IT WAS TOWED THERE FRIDAY MORNING. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

6/28/2017

PERHAPS NOT A SAFETY HAZARD, BUT THE REAR AREA OF THE 7 PASSENGER IS NOT HEATED, CAUSING DISCOMFORT TO PASSENGERS AND PETS. ACTUALLY, THE REAR "HEATER" BLOWS COLD AIR. TWO DEALERSHIPS HAVE INSPECTED MY VEHICLE (5800 MILES) AND BOTH REPORTED THAT THE DESIGN IS, "INADEQUATE", "POOR", "NOT THOUGHT OUT", "CRAPPY" AND SO ON. THAT WAS THE ONLY EXPLANATION THEY COULD TENDER. I HAVE POSTED THIS SITUATION OF THE TRANSIT CONNECT FORUM AND HAVE NOTED THAT OTHERS ARE EXPERIENCING THE SAME PROBLEM. I JUST PAID $32,000 FOR A NEW VEHICLE THAT HAS A TOTALLY INADEQUATE REAR HEATING SYSTEM. OF COURSE I PURCHASED THE VEHICLE AT THE END OF JULY SO I NEVER GAVE THE REAR HEATER A THOUGHT. COME TO THINK OF IT, I HAVE NEVER GIVEN A REAR HEATER A THOUGHT AS THEY ALWAYS WORKED. WHEN WAS THE LAST TIME YOU CHECKED THE OPERATION OF THE REAR HEATING SYSTEM BEFORE PURCHASING A NEW VEHICLE? *TR

1/2/2015

WE HAVE FOUR VERY YOUNG CHILDREN WHO RIDE IN THE REAR OF OUR SEVEN PASSENGER TRANSIT CONNECT IN AN AREA OF TENNESSEE WHERE WINTER TEMPS FREQUENTLY DIP INTO THE SINGLE DIGITS AND OFTEN BELOW ZERO. OUR HEATER FOR THE REAR PASSENGERS HAS NEVER WORKED. WE HAVE HAD THE VAN BACK TO THE DEALER TWICE. STILL NO REAR HEAT. *TR

4/18/2015

THE FORD 2014 INTERIOR DASHBOARD LIGHTING IS ALWAYS ON, AND VERY OFTEN AT NIGHT DUE TO THIS CONDITION I FORGET TO TURN ON MY DRIVING LIGHTS, MAKING FOR A HAZARDOUS SITUATION. BECAUSE THE INSTRUMENTS (SPEEDOMETER, TACHOMETER, FUEL AND TEMP GAUGE) ARE NESTED IN DEEP BEZELS FORD HAD TO ILLUMINATE THEM DURING THE DAY TO MAKE THEM VISIBLE IN DAYLIGHT. FORD TRANSIT CONNECT WITHOUT AUTO-HEADLIGHTS HAVE THIS UNSAFE CONDITION THAT FOOLS THE DRIVER INTO THINKING THAT THE HEADLIGHTS ARE ON AT NIGHT WHEN IN FACT THEY ARE NOT. *TR

3/3/2015

The contact owns a 2014 Ford Transit Connect. The contact stated while driving approximately 35 MPH, the instrument panel went blank. The contact stated that the vehicle was running; however, the instrument panel was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the instrument panel needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V406000 (Electrical System). The failure mileage was approximately 59,000.

6/13/2023

WHILE DRIVING SLOWLY THROUGH MY NEIGHBORHOOD, THE LEFT REAR SEAT SUPPORT BROKE CAUSING THE DRIVER SEAT TO LEAN BACK AND TO THE LEFT. THE PHOTO WILL SHOW THE 2 POINTS OF FAILURE. I USE THE DRIVER SEAT IN THE FULLEST BACK POSITION AND LOWEST DOWN ADJUSTMENT FOR A TALL DRIVER.

3/31/2017

THE MIDDLE ROW SEATS ARE DEFECTIVE. THEY FOLD DOWN BUT WILL NOT COME BACK UP. THEY ARE STUCK IN THE DOWN POSITION. I BROUGHT THE CAR IN TO A FORD DEALER'S SERVICE DEPARTMENT, AND THEY'VE NOW HAD IT FOR 3 DAYS TRYING TO FIGURE OUT HOW TO FIX THE PROBLEM. AT THIS POINT THEY HAVE TOLD ME THAT THERE IS SOMETHING WRONG WITH THE MANUFACTURE OF THE MECHANISM IN THE SEATBACK THAT CONTROLS THE SEAT FOLDING FUNCTION, AND THAT THE ONLY WAY THEY CAN FIX IT IS TO INSTALL A NEW SEAT. THE DEALERSHIP'S SERVICE DEPT HAS QUOTED $2000 FOR IT AS AN OUT-OF-WARRANTY REPAIR. IN SEARCHING ONLINE, I SEE THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE MODEL. I'VE SEEN THAT THERE ARE TSBS ISSUED FOR THIS PROBLEM. BUT WHEN THE DEALER PUTS MY VIN INTO THEIR SYSTEM, MY VEHICLE DOESN'T SHOW UP AS PART OF THE RECALL. I BELIEVE THIS SHOULD BE A NEW RECALL, OR AN EXPANDED RECALL, TO FIX A PROBLEM THAT FORD SEEMS TO ALREADY KNOW IT HAS -- THEY JUST HAVEN'T ACKNOWLEDGED EVERY MODEL OR YEAR THAT IT EFFECTS. ADDITIONALLY, THERE IS AN ISSUE WITH THE SOFTWARE RUNNING THE CAR'S CLOCK -- WHEN THE CAR BATTERY IS LOW, THE CLOCK STOPS WORKING, AND WILL NOT ALLOW THE USER TO RESET IT TO THE CORRECT TIME. THE DEALER SAID THAT THE ONLY WAY THEY CAN FIX IT IS TO DO A SOFTWARE UPGRADE AT A COST OF $140 - $280 EACH TIME. THIS IS ALSO A WELL-KNOWN PROBLEM ACCORDING TO MANY FORD CONSUMER MESSAGE BOARDS. I'M NOT SURE IF THIS QUALIFIES FOR A RECALL AS WELL, BUT IT SEEMS LIKE A KNOWN DEFECT THAT PUTS THE VEHICLE OWNER AT A FINANCIAL DISADVANTAGE.

8/30/2019

DASH BOARD LIGHTS AND ALL METERS INOPERATIVE. INSTRUMENT CLUSTER INOPERATIVE. MULTIFUNCTIONAL DISPLAY INOPERATIVE. CHIMES, WARNING LIGHTS AND MESSAGES OUT. INTERMITTENT AND ALL FUNCTION COME BACK AFTER SEVERAL MINUTES OF DRIVING.

1/14/2021

While driving, the speedometer dropped to zero, the car milage displayed as ------, the ABS light turned on, the traction control light turned on, and there was a warning that the hill assist was unavailable. I was driving with 4 children in the vehicle and was unable to discern if it was an actual safety issue or an electronic malfunction. We suspect a wheel speed sensor on one of the four tires has failed since an internet search shows this is the likely culprit but it hasn't yet been confirmed.

4/17/2022

Rear view camera is no longer functioning properly.

5/22/2023

the backup camera has failed at 50,000 miles. The backup camera no longer functions.

9/16/2023

The contact owns a 2014 Ford Transit Connect. The contact stated that upon placing the vehicle in reverse, the rear-view camera display occasionally went blank, and on other occasions, the displayed image was reversed. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the camera was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

5/1/2025

The contact owns a 2014 Ford Transit Connect. The contact stated while reversing, the rearview camera image was black, and the message "Rearview Camera Unavailable" was displayed on the infotainment screen on some occasions. The contact stated that the rearview camera had become inoperable. The contact stated while reversing on one occasion, the failure recurred, causing the rear of the vehicle to hit a child who was riding a bicycle. The contact stated that the child sustained minor bruises and did not receive medical assistance. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 60,000.

5/30/2025

THE TRANSMISSION DOWNSHIFTED HARD AND UP-SHIFTED HARD WHILE THE VEHICLE WAS IN MOTION. THE TACHOMETER WENT OUT OF CONTROL WHILE THE VEHICLE WAS IN MOTION DURING CITY DRIVING AND UPON START UP. THIS WAS CAUSED BY A LEAK IN THE LEFT FRONT AXLE.

3/22/2018

AFTER OWNING THIS VEHICLE THE HORN QUIT, AT 49865 MILES. I CHECKED THE INTERNET AND FOUND SEVERAL OTHER PEOPLE WHO HAD THIS PROBLEM ON A FORD VEHICLE SIMILAR TO MINE. THE REPAIR SEEMS SIMPLE BUT I FEEL THAT THIS IS A SAFETY ISSUE WITHOUT AN HORN. THE HORN STARTED NOT WORKING ON AND OFF THEN QUIT COMPLETELY. THE HORN WOULD NOT WORK WHETHER MOVING OR STATIONARY.

11/8/2019

UPON STARTING THE VEHICLE, THE DASHBOARD DOES NOT PROVIDE INFORMATION, POWER BRAKES DO NOT SEEM TO FUNCTION, POWER STEERING QUITS AND SEVERAL ITEMS SHOW UP ON DASH. UPON CUTTING CAR OFF AND RESTARTING, THEY MAY ALL BE CORRECTED. THE NEXT TIME CAR IS STARTED, IT MAY OR MAY NOT RECUR. THIS HAS HAPPENED ABOUT SIX TIMES RECENTLY AS LATE AS TODAY. OUR FEAR IS WE WILL LOSE CONTROL OF THE CAR WHILE DRIVING AT HIGHWAY SPEEDS. IT SEEMS MANY FUNCTIONS ARE CONTROLLED BY COMPUTERS THAT HAVE A FLAW. BRAKES ALSO LOSE POWER.

9/27/2020

T-bone a four door vehicle at 55 mph. The seat did not stop me. The belt did not catch and will not retract. It is laying on the driver seat. Air bags did not deploy. The front end of my vehicle hit the side of the other vehicle crushing the front of my vehicle. Nether safety restraint worked.

10/14/2021

T-bone a four door vehicle at 55 mph. The seat did not stop me. The belt did not catch and will not retract. It is laying on the driver seat. Air bags did not deploy. The front end of my vehicle hit the side of the other vehicle crushing the front of my vehicle. Nether safety restraint worked.

10/14/2021

The catalytic converter is stopped up, and that is definitely a safety issue, causing extra heat. In the event of it touching almost anything, it makes it more likely than not that a fire will ensue! This happened on the day that I purchased the Car. Within hours. Dealer is LDT Motors in Amarillo Texaa.

6/1/2022

The contact owns a 2014 Ford Transit Connect. The contact stated while driving with the low-beam headlights activated, the low-beam headlights became inoperable. There was no warning light illuminated. The contact attempted to replace the bulbs. The vehicle was taken to an independent mechanic, who informed the contact that the wiring connector was burned on the passenger’s side. The contact called another independent mechanic, but no assistance was provided. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 148,000.

9/6/2023

The contact owns a 2014 Ford Transit Connect. The contact stated while driving 45-55 MPH, the engine overheated. The message “Pullover - Engine Temperature High” was displayed. The contact pulled over and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 106,000.

10/11/2024

The contact's employer owns a 2014 Ford Transit Connect. The contact stated that while driving 60 MPH, the panoramic roof panel detached on the passenger’s side but remained attached to the driver's side. The detached panoramic roof panel struck the driver's side of the vehicle. The vehicle was taken to an unknown dealer, who determined that the panoramic roof panel was not adequately bonded to the vehicle. The contact was informed that the panoramic roof panel needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V695000 (Visibility); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 147,219.

1/2/2025