2016 Ford Transit Connect Owner Complaints

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT VAN. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED AND THE INSTRUMENT PANEL WENT BLANK. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX WIRING HARNESS WAS DEFECTIVE AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. ..UPDATED 04/13/17*BF UPDATED 05/15/17 *BF *CN

2/21/2017

THE VEHICLE CUT OFF WHILE IN TRANSIT POWER STEERING GOES OUT FIRST BATTERY LIGHT COMES ON VEHICLE STOPS CAN NOT RESTART

3/22/2017

TL* THE CONTACT RENTED A 2016 FORD TRANSIT CONNECT. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND A CHIME SOUND ALERTED THREE TIMES. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SHOULDER OF THE ROAD. ONCE RESTARTED, THE VEHICLE CORRECTED THE FAILURE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE FAILURE ONCE MORE AFTER APPROXIMATELY AN HOUR MORE OF DRIVING. THE VEHICLE WAS A RENTAL VEHICLE AND WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. UPDATED 07/14/16*LJ UPDATED 08/03/16.*JB

6/7/2016

WHILE DRIVING AT AN ESTIMATED AND CONSTANT 70 MPH ON THE HIGHWAY, THE CAR BEEPED AND "ENGINE MALFUNCTION" DISPLAYED ON THE DASHBOARD. THE VEHICLE THEN SUDDENLY LOST POWER AND BEGAN TO SHAKE VIOLENTLY. THE SMELL OF BURNING OIL WAS PRESENT IN THE CABIN. GIVEN THE SPEEDS, THIS WAS DANGEROUS. I HAD TO COAST ACROSS A LANE OF TRAFFIC AND COME TO A STOP IN A GRASSY AREA TO AVOID BLOCKING THE HIGHWAY. HAD THERE BEEN TRAFFIC, THIS WOULD HAVE BEEN IMPOSSIBLE. THE CAR AT THE TIME WAS APPROXIMATELY THREE MONTHS OLD. THE CAR HAD TO BE TOWED TO A DEALER. THE DEALER IS REPAIRING THE CAR AND HAS INDICATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED (UNDER WARRANTY). THE DEALER ASSERTS THE CAUSE OF THE BURNING OIL SMELL WAS THAT THE CAR WAS DUE FOR AN OIL CHANGE. *TR

1/17/2017

AS THE VEHICLE WAS ACCELERATING UPHILL AT ABOUT 40 MPH, THE DRIVER BLACKED OUT OR LOST CONSCIOUSNESS AND DROVE DIRECTLY IN TO A LARGE GAZEBO IN THE CITY SQUARE DESTROYING THE VEHICLE. LUCKILY THE DRIVER WAS NOT SERIOUSLY INJURED. THE DRIVER WAS EXAMINED, DRUG TESTED AND ALCOHOL TESTED. ALL TEST RESULTS WERE NEGATIVE. THE SMELL OF EXHAUST FUMES IN THIS VEHICLE LEADS US TO BELIEVE THE DRIVER MAY HAVE BEEN SUBJECTED TO CARBON MONOXIDE.

7/13/2017

EXTREME WINDSHIELD LEAK HAVE TRIED TO GET FORD TO FIX. THEY REFFED ME BACK TO THE DEALER. LEAK ALL DOWN THE FRONT AROUND THE ROOF. WATER LITERALLY POURS IN AND I CAN NOT DRIVE ON A RAINY DAY. HAVE TO CAR MAX DEALER TWICE AND THEY STILL

9/30/2019

PURCHASED CERTIFIED WITH 15,478 AND CURRENT HIGHWAY MILES 63,412. TRANSMISSION EXHIBITED SYMPTOMS OF SLUGGISHNESS AND SLOWING DOWN WHEN DRIVING MY FATHER TO ER FOR SURGERY. MOST MILES ARE HIGHWAY MILES (MOM-OPEN HEART SURGERY; SPOUSE-BRAIN TUMOR REMOVAL AND DAD-A COLOSTOMY). MY SPOUSE INDICATED THE TRANSMISSION BOGGED DOWN SLOWLY FROM 70, 60, 55MPH DOWN TO 0 MPH WITH NO POWER TO ENGAGE IN ANY GEAR. SPOUSE HEADING HOME WITH KIDS WHEN VAN JUST STOPPED WORKING AND WOULDN'T MOVE IN ANY GEAR EXCEPT PARK AND NEUTRAL. CALLED A TOW TRUCK AT 10:45 PM. WE PAID THE $150/DIAGNOSTIC FEE AND TRANS FLUID OK. TECH MENTIONED NEEDED A NEW $8,000/TRANSMISSION-ALL THE INNER MECHANICALS STOPPED WORKING.

11/13/2019

ON 6-11-2020, I ATTEMPTED TO PUT MY 2016 TRANSIT CONNECT INTO DRIVE FROM PARK. I WAS AT A FAST FOOD DRIVE-THRU. THE GEAR SHIFT LEVER STOPPED IN REVERSE. WE TRIED THE EMERGENCY NEUTRAL RESET AND IT WOULD NOT WORK. THE WRECKER DRIVER MENTIONED THAT A PART UNDER THE HOOD MIGHT BE RESPONSIBLE, NAMELY A SHIFTER BUSHING. HE HAD SEEN THIS PROBLEM IN FUSIONS AND FOCUSES. HE WAS ABLE TO MANUALLY REPLACE THE CONNECTION LONG ENOUGH FOR US TO GET THE TRANSIT CONNECT ONTO THE WRECKER. THE DEALERSHIP DID DIAGNOSE THE ISSUE AS A SHIFTER BUSHING AND REPAIRED IT ON 6-12-2020. I RESEARCHED THE PART NUMBER AND DISCOVERED THAT A RECALL HAS BEEN ISSUED FOR THAT PART NUMBER ON 2013-2016 FUSIONS AND 2013-2014 ESCAPES. I BELIEVE THAT THE TRANSIT CONNECT SHOULD BE ADDED TO THE RECALL SINCE THE PART NUMBER USED WAS THE SAME. *TR

6/16/2020

SOME DRIVING POSITIONS MIGHT NOT BE ABLE TO SEE THE SHIFT INDICATOR OR TURN SIGNAL INDICATORS. THIS MEANS IT MAY BE HARD TO TELL WHETHER THE TRANSMISSION IS A NEUTRAL, DRIVE OR MANUAL POSITION. I NEARLY HIT A DRIVER AND A CAR WASH BECAUSE I THOUGHT THE TRANSMISSION WAS IN NEUTRAL AND IT WAS IN DRIVE. THERE IS AN OVERHANG THAT IS TOO LONG OBSCURING PART OF THE DASH.

6/15/2019

WATER IS LEAKING DOWN INTO THE VEHICLE FROM UP ABOVE IN THE ROOF. THERE ARE CAPS LOCATED IN THESE CHANNELS ON THE EXTERIOR ROOF OF THIS VEHICLE. THERE WAS SNOW OVERNIGHT SITTING ON TOP OF THE VEHICLE. A PUDDLE FORMED INSIDE ON THE BACK PLASTIC ARM LEDGE. CEILING CARPET WAS WET UP ABOVE. I DROVE THE VEHICLE IN WET CONDITIONS AND THE WATER CONTINUED TO DRIP DOWN AFTER A 2 HOUR DRIVE IN RAIN. \WHEN WATER IS IN THESE CHANNELS ON THE EXTERIOR OF ROOF, IT COMES THROUGH SOMEHOW UNDER THESE CAPS AND SOAKS CEILING CARPET THUS CAUSING WATER TO DRIP DOWN. SEE IMAGE. IMAGE SHOWS WATER ON INTERIOR OF SIDE REAR WINDOW AS A RESULT OF DRIPPING DOWN INTO CABIN OF VEHICLE. THIS IMAGE TAKEN AFTER DRIVING TWO HOURS, HOWEVER THE WATER CAME THROUGH BOTH AS THE VEHICLE WAS STATIONARY (INITIALLY MELTING SNOW) AND ALSO WHILE DRIVING FOR 2 HOURS. CAR IS 3.5 YEARS OLD.

12/3/2019

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT VAN. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED AND THE INSTRUMENT PANEL WENT BLANK. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX WIRING HARNESS WAS DEFECTIVE AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. ..UPDATED 04/13/17*BF UPDATED 05/15/17 *BF *CN

2/21/2017

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. WHILE DRIVING 30 MPH, THE SPEED AUTOMATICALLY DROPPED TO 0 MPH AND THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED IMMEDIATELY AFTER THE FAILURE OCCURRED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE A COUPLE OF TIMES AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (FOX FORD MAZDA, 3560 28TH ST SE, GRAND RAPIDS, MI 49512) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND OPENED CASE NUMBER: CAS-13297747. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

10/11/2017

1/2 OF THE WINDSHIELD SEAL FAILED LEAVING THE WINDSHIELD UNATTACHED TO THE VEHICLE. I NOTICED IT WAS LOOSE WHEN CLEANING THE INSIDE OF THE WINDSHIELD. THE NEXT MORNING I WENT TO A GLASS REPAIR SHOP. THE MANAGER SAID NOT TO DRIVE THE VEHICLE AROUND DUE TO SAFETY ISSUES AND TAKE IT TO THE DEALER BECAUSE THE SEAL SHOULD NOT HAVE FAILED WITHIN 3 YEARS. THE SERVICE MANAGER WANTED ME TO CONTINUE DRIVING THE VEHICLE AROUND UNTIL THEY HAD AN OPENING IN APPOINTMENTS. I WAS AFRAID TO DRIVE IT WITH ONLY 1/2 OF THE WINDSHIELD SEAL INTACT. THEREFORE I LEFT IT AT THE DEALERSHIP FOR REPAIRS. I AM AWAITING RESOLUTION TO THIS SAFETY ISSUE.

3/23/2019

EXTREME WINDSHIELD LEAK HAVE TRIED TO GET FORD TO FIX. THEY REFFED ME BACK TO THE DEALER. LEAK ALL DOWN THE FRONT AROUND THE ROOF. WATER LITERALLY POURS IN AND I CAN NOT DRIVE ON A RAINY DAY. HAVE TO CAR MAX DEALER TWICE AND THEY STILL

9/30/2019

EXTREME WINDSHIELD LEAK HAVE TRIED TO GET FORD TO FIX. THEY REFFED ME BACK TO THE DEALER. LEAK ALL DOWN THE FRONT AROUND THE ROOF. WATER LITERALLY POURS IN AND I CAN NOT DRIVE ON A RAINY DAY. HAVE TO CAR MAX DEALER TWICE AND THEY STILL

9/30/2019

I WAS DRIVING ON THE HIGHWAY BUSINESS 85 HEADING TO WORK, I WAS TRAVELING 65MPH MY VAN SUDDENLY STARTED TO SLOW DOWN, AS I'M TRYING TO PULL OVER ONTO THE SIDE OF HIGHWAY MY FRONT BRAKES LOCKED UP NEARLY CAUSING AN ACCIDENT, THERE WAS A BURNING SMELL COMING FROM THE FRONT PASSENGER WHEEL, TOWED THE SHOP THEY CHANGED BRAKES, BRAKE CALIPERS AND CALIPER HOSE I DROVE IT AND A WEEK LATER I WAS DRIVING AND THE FRONT BRAKES LOCKED UP AGAIN.

10/19/2020

The contact owns a 2016 Ford Transit Connect. The contact stated while at a stop light and attempting to accelerate, the vehicle would not accelerate due to the anti-lock braking system not releasing as needed. No warning light was illuminated. The vehicle was taken to an independent mechanic and he stated that the vehicle was experiencing the failure stated in NHTSA Campaign Number: 16V482000 (Service Brakes, Hydraulic, Electronic Stability Control). The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was included in the recall. The failure mileage 110,000.

9/2/2022

The contact owns a 2016 Ford Transit Connect. The contact stated that while driving at an undetermined speed, the ABS, stability control, and traction control warning lights illuminated. There was an abnormal dinging sound detected. The brakes, power steering and speedometer became inoperable. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V482000 (Service Brakes, Hydraulic, Electronic Stability Control). The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.

11/3/2022

WHILE DRIVING AT AN ESTIMATED AND CONSTANT 70 MPH ON THE HIGHWAY, THE CAR BEEPED AND "ENGINE MALFUNCTION" DISPLAYED ON THE DASHBOARD. THE VEHICLE THEN SUDDENLY LOST POWER AND BEGAN TO SHAKE VIOLENTLY. THE SMELL OF BURNING OIL WAS PRESENT IN THE CABIN. GIVEN THE SPEEDS, THIS WAS DANGEROUS. I HAD TO COAST ACROSS A LANE OF TRAFFIC AND COME TO A STOP IN A GRASSY AREA TO AVOID BLOCKING THE HIGHWAY. HAD THERE BEEN TRAFFIC, THIS WOULD HAVE BEEN IMPOSSIBLE. THE CAR AT THE TIME WAS APPROXIMATELY THREE MONTHS OLD. THE CAR HAD TO BE TOWED TO A DEALER. THE DEALER IS REPAIRING THE CAR AND HAS INDICATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED (UNDER WARRANTY). THE DEALER ASSERTS THE CAUSE OF THE BURNING OIL SMELL WAS THAT THE CAR WAS DUE FOR AN OIL CHANGE. *TR

1/17/2017

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE LOST POWER AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

1/26/2017

2016 FORD TRANSIT CONNECT TITANIUM. CONSUMER WRITES IN REGARDS GLARES ON WINDSHIELD WHICH THEY FEEL TO BE A SAFETY HAZARD WHILE DRIVING. *LD *JS

1/26/2018

The windshield was leaking at the top on my van and my friends, both 2016 Ford Transit Connect's. passenger vans. It then popped out at the top when cleaning the inside of the windshield with a cloth, not pushing. Both of ours have now been replaced but think others should be checked. I was told by installer it could have come loose during an accident or even while driving at higher speeds on the highways. The seal, if any had been installed on the top edge, was not attached to the windshields glass. When I was at Kelly Ford in Melbourne Florida, for a recall repair, they are the one that pushed on the glass when cleaning it after their car wash. My friend's van was also at Kelly Ford where they were fixing the brakes that had locked up and failed right after she bought it. They replaced her windshield. They told me to get it fixed on my own which I did.

8/8/2021

LUG NUTS ARE ALL SWOLLEN ON ALL 4 WHEELS. UNABLE TO GET OFF WITH STANDARD WRENCH. FORD WILL NOT FIX FOR FREE. SERVICE ADVISOR STATES IT'S A KNOWN ISSUE DUE TO BIMETALLIC LUG NUTS USED ON CERTAIN FORDS. *TR

4/10/2020

STRIPPED OFF LUG NUTS THAT RETAIN THE TIRES / WHEELS ON THE CAR. THESE SEEM TO BE MADE OF A SOFTER MATERIAL LIKE ALUMINUM. ON MY VEHICLE THEY HAVE BEEN STRIPPED OUT AND RENDERED USELESS. I AM GOING TO HAVE TO SEE IF I CAN HAVE THEM REPLACED. THESE SHOULD BE MADE OF STEEL. THESE ARE OFTEN ON AND OFF THE CAR FOR WHEEL MAINTENANCE AND TIRE REPLACEMENT / ROTATION. YOU SHOULD MAKE THE MANUFACTURERS MAKE THEM OUT OF STEEL, TO BETTER HOLD UP. COULD BE DANGEROUS.

12/4/2020

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. WHILE DRIVING APPROXIMATELY 60 MPH, THE MOON ROOF BECAME DETACHED FROM THE FRAME AND FLEW OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO MIDWAY FORD (8155 W FLAGLER STREET, MIAMI, FL 33144), BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THE VEHICLE WARRANTY EXPIRED AT 35,00 MILES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

8/17/2018

2016 FORD TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO PANORAMIC ROOF SAFETY RECALL. *LD THE CONSUMER STATED THAT SHE WAS UNABLE TO GET INTO CONTACT WITH ANYONE TO HAVE THE REPAIRS COMPLETED.*JS

11/30/2020

The contact owns a 2016 Ford Transit Connect. The contact received notification of NHTSA Campaign Numbers: 20V260000 (Visibility) and 21V376000 (Power Train) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

11/5/2021

The contact owns a 2016 Ford Transit. The contact stated while sitting in the vehicle, he noticed the windshield was damaged and caused water to leak into the vehicle. The vehicle was diagnosed with windshield failure; however not repaired. The contact related the failure to NHTSA Campaign Number: 22V192000 (Visibility). The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

5/16/2022

The contact owns a 2016 Ford Transit Connect. The contact stated while at a stop light and attempting to accelerate, the vehicle would not accelerate due to the anti-lock braking system not releasing as needed. No warning light was illuminated. The vehicle was taken to an independent mechanic and he stated that the vehicle was experiencing the failure stated in NHTSA Campaign Number: 16V482000 (Service Brakes, Hydraulic, Electronic Stability Control). The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was included in the recall. The failure mileage 110,000.

9/2/2022

The contact owns a 2016 Ford Transit Connect. The contact stated that while driving at an undetermined speed, the ABS, stability control, and traction control warning lights illuminated. There was an abnormal dinging sound detected. The brakes, power steering and speedometer became inoperable. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V482000 (Service Brakes, Hydraulic, Electronic Stability Control). The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.

11/3/2022

FUEL EFFICIENCY FAR FROM STATED. THIS IA AN XLT MODEL WITH A 1.6L ECOBOOST ENGINE, AND A STATED MPG EFFICIENCY OF 25/29. THE ACTUAL MEASURED HWY EFFICIENCY IS 22.3 MPG WHILE ON CRUISE CONTROL, AT INTERSTATE HIGHWAY POSTED SPEED LIMITS, ON WIND-LESS, SUNNY DAYS, AND ZERO-LOAD OTHER THAN DRIVER'S WEIGHT. THE EFFICIENCY ABOVE NOTED HAS BEEN REPETITIVELY MEASURED OVER THE FIRST 3,500 MILES OF VEHICLE USE.

9/8/2016

THE VEHICLE CUT OFF WHILE IN TRANSIT POWER STEERING GOES OUT FIRST BATTERY LIGHT COMES ON VEHICLE STOPS CAN NOT RESTART

3/22/2017

My SRS system has thrown the SRS light with code B00C0:11AB Passenger Occupancy sensor A short to ground. According to The weight pad is faulty and requires a $989 part replacement. The SRS system is disabled with the light on which is a safety issue in today's vehicles as none of the airbags will deploy in an accident with the SRS light currently on. No consumer related malfunction detected meaning there were no broken wires found nor evidence of a consumer triggered fault found such as wet or previously wet pad which could have caused the fault. It is an internal part failure.

7/19/2022

My Passenger Seat Occupancy Sensor failed. Caused my airbag system to throw a code and become inoperative and SRS light on. Took to Middleton Ford in Middleton, WI and they confirmed the code indicated the OCS sensor has failed and required replacing to make the airbag system operable again. Meaning if I got into an accident, no airbags would deploy while the defective OCS sensor is in place. My insurance refused to inspect or cover the sensor as the failure wasn't related to an accident. Middleton Ford refused to cover the replacement cost regardless of cause of failure and said I must pay for the repair as my van was out of warranty. The sensor was replaced on 08/22/22 and see attached pics to prove the sensor had no visual issues and the cause of said failure is a manufacturer defect. Consumers should never have to pay for a defective part that failed due to no fault of their own.

8/22/2022

The contact owns a 2016 Ford Transit Connect. The contact stated that while her husband was operating the vehicle, the front driver side door failed to shut closed. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages). The dealer informed the contact that the recall was expired. The manufacturer was made aware of the failure and confirmed that the recall had expired. The failure mileage was approximately 200,000.

5/10/2024

The contact owns a 2016 Ford Transit Connect. The contact stated that while driving at various speeds, the rear sliding door failed to remain securely closed. The local dealer was contacted; however, the contact was advised that the failure was not related to a recall. The vehicle was not repaired. The contact related to the failure to NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages). The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

7/18/2025

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. THE CONTACT STATED THAT ON VARIOUS OCCASIONS, WHILE DRIVING AT VARIOUS SPEEDS, THE BRUSHED ALUMINUM ON THE STEERING WHEEL AND THE PLASTIC AROUND THE RADIO AND VENTS REFLECTED SUNLIGHT, CREATING A GLARE WHICH BLINDED THE CONTACT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE HAD BEEN RECURRING SINCE THE VEHICLE WAS PURCHASED NEW.

8/30/2017

2016 FORD TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO SHIFTING ISSUES. *LD THE CONSUMER STATED UPON RETURNING TO THE VEHICLE, AFTER PARKING AT A LOCAL GAS STATION, IT WOULD NOT MOVE. THE GEAR SHIFT MOVED BUT, SEEM TO NOT BE CONNECTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THE CLIP ON THE SHIFTER WAS THE CAUSE OF THE FAILURE. THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL 20S18 BUT, SHOULD HAVE BEEN. THE VEHICLE WAS REPAIRED. *JS

8/17/2020

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AND PASSENGER'S SIDE SEAT BRACKETS FRACTURED CAUSING THE SEATS TO BECOME UNSECURE. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE LOCAL DEALER CAVALIER FORD OF CHESAPEAKE SQUARE LOCATED AT 4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.

11/13/2020

2016 FORD TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO PANORAMIC ROOF SAFETY RECALL. *LD THE CONSUMER STATED THAT SHE WAS UNABLE TO GET INTO CONTACT WITH ANYONE TO HAVE THE REPAIRS COMPLETED.*JS

11/30/2020

On October 15, 2021, I was driving my 2016 Ford Transit Connect at approximately 55MPH on a state road. I was closing in on a slow-moving truck, and pressed the brake pedal just to slow down about 5MPH. At this point, the brake electronic control module failed, locking up the left front caliper, nearly pulling me into oncoming traffic. I was able to get stopped and pulled over to the side of the road, where I found the affected brake (left front) was smoking hot. I shut the vehicle off and waited for it to cool, and upon restarted, the brake ECM allowed the caliper to open enough to drive it home, and then directly to the repair shop. The repair shop determined the brake ECM was randomly locking up one of the four calipers about 1 in 10 times. There were no warning indicators prior to the issue. The shop has all the details (Runyon Corp, PO Box 384/445, West Main St. Morristown IN, 46161, (765) 763-1271. They would have the old brake ECM. This issue occurred with 64,342 miles on the vehicle. I have contacted Ford, and was told other, similar vehicles of the same year and model had a recall on the brake ECMs, but my VIN was not included in the recall. This is a dangerous situation, and had I not had both hands on the wheel, it would have caused a head-on collision.

11/17/2021

The contact owns a 2016 Ford Transit Connect. The contact stated that cracks had formed in both taillights which lead to water accumulation inside the taillight housing. The vehicle was taken to a dealer and the contact was informed that moisture had leaked into the taillight wiring harness and both taillight sensors and sensor harnesses need to be replaced. In addition, the taillight wiring had begun to hang from the rear of the vehicle, causing the exhaust pipe to melt the wiring harness. The dealer informed the contact that the taillight sensor could not be repaired due to the part being on backorder. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.

12/8/2023

The contact owns a 2016 Ford Transit Connect. The contact stated that while initially starting the vehicle and while driving at various speeds, the main computer screen displayed the “Hill Stop Assist Not Available" and "Parking Assist Not Available" messages. The check engine and ABS warning lights were illuminated. The speedometer, power steering, and several other unknown messages were displayed intermittently. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer after the original failure and was diagnosed and determined that the front passenger’s side wheel position sensor had failed and needed to be replaced. The vehicle was taken to an independent mechanic after the second failure, and it was determined that the same front passenger’s and driver’s side wheel position sensors had failed and needed to be replaced. The contact was informed that the steering wheel position sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 70,000.

12/18/2023

The contact owns a 2016 Ford Transit Connect. The contact stated that while driving 65 MPH, the vehicle lost motive power. The accelerator pedal was depressed but the vehicle was slow to move. The engine HOT message was displayed. There was an unknown running sound detected. The vehicle was towed to an independent mechanic, and an unknown repair was performed. The vehicle was towed to the local dealer, where it was diagnosed that water had leaked into the engine from the front windshield. The vehicle was repaired. Additionally, the contact stated that the window was replaced but was installed incorrectly. The weather strip was detached. The manufacturer was contacted, and informed the contact that there was no warranty coverage on the vehicle. The failure mileage was approximately 73,000.

3/5/2024

All these problems started when the rear camera quite working.

10/15/2025

All these problems started when the rear camera quite working.

10/15/2025

All these problems started when the rear camera quite working.

10/15/2025

See attached document for complaint.

11/20/2025

See attached document for complaint.

11/20/2025