2013 Ford Transit Connect Owner Complaints

Complaint Summary
The 2013 Ford Transit Connect has 38 reported complaints.
- Top issues involve power train and engine.
Reliability Score
Reliability Score
Based on 38 complaints
Most Frequent Issues
POWER TRAIN
7 18.4%
ENGINE
5 13.2%
SERVICE BRAKES
3 7.9%
ELECTRICAL SYSTEM
3 7.9%
ELECTRONIC STABILITY CONTROL (ESC)
3 7.9%
Quick Insights
The top category is POWER TRAIN, accounting for 18.4% of all complaints.
Owners have reported issues across 17 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2013 Ford Transit Connect
The 2013 Ford Transit Connect has 38 owner complaints in this dataset. POWER TRAIN is the most common complaint category, representing about 18% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2013 Ford Transit Connect are POWER TRAIN (7), ENGINE (5), SERVICE BRAKES (3).
Are these complaints a serious red flag?
Potentially. 14 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2013 Ford Transit Connect?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 17 of 17 systems
POWER TRAIN
7 Reports18% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2013 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE AUTOMATIC TRANSMISSION FAILED. THE CONTACT STATED THAT THE TRANSMISSION FAILURE CAUSED THE VEHICLE TO MOVE FROM THE DRIVE GEAR TO NEUTRAL WITHOUT THE SHIFT INTERLOCK BUTTON BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. THE VIN WAS NOT AVAILABLE.
9/18/2015
I PURCHASED A 2013 TRANSIT CONNECT FROM A FORD DEALER THIS FALL. STILL UNDER FORD WARRANTY AND PURCHASED EXTENDED WARRANTY THROUGH FORD. TODAY WE GOT OUR FIRST SNOW AND WHILE DRIVING THE TCS KICKED IN AND BASICALLY DISABLED THE VEHICLE. I WAS UNABLE TO MOVE, SO WHILE I HAD MY FOOT ON THE ACCELERATOR THE VEHICLES TVS LIGHT WAS ON BUT THE VEHICLE WOULD NOT MOVE. I OPENED THE OWNERS MANUAL AND LOOKED FOR THE TCS SHUT OFF BUTTON LISTED IN THE MANUAL AND MY VEHICLE DOES HAVE ONE. SO NOW I REALIZE I AM IN A DANGEROUS SITUATION BECAUSE I CANNOT MOVE AND OTHER VEHICLE INCLUDING TWO WHEEL DRIVE CARS ARE DRIVING AROUND ME. I JUST INVESTED $20,000 IN A VEHICLE FOR MY BUSINESS ( HEATING/COOLING/ELECTRIC) AND I CANNOT EVEN GET TO THE CUSTOMERS HOUSE WITH AND INCH OF SNOW ON THE GROUND. I WAS ABLE TO FINALLY REVERSE TO A DRIVEWAY AND AFTER 30 MINUTES GET THE VEHICLE TO MOVE DOWN THE SMALL GRADE. I LITERALLY WAS ABLE TO DRIVE A 14 YEAR OLD HONDA CIVIC THAT COST $3200 UP THE SLIGHT SLOPE THAT A LIKE NEW WITH ONLY 32K MILES ON IT TRANSIT CONNECT WOULD NOT GO. I FEEL THIS IS A SAFETY HAZARD AND I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE. SO FAR THE LOCAL DEALERSHIP AND FORDS CUSTOMER CARE LINE HAVE NO ANSWERS FOR ME. WHY IN THE OWNERS MANUAL IS THERE A LISTED TCS SHUT OFF BUTTON AND A LOCATION ON MY DASHBOARD FOR IT BUT NO PART # OR OPTION TO ADD IT TO MY VEHICLE. I INVESTED IN THIS FORD FOR MY BUSINESS AND NOW I CANNOT EVEN GET TO CUSTOMERS HOMES. I AM AFRAID TO DRIVE IT NOW AND NOT SURE WHAT TO DO SINCE THE DEALER HAS NO ANSWERS AND FORD HAD NONE EITHER. I CANNOT BELIEVE THAT THE ENGINEERS AT FORD MOTOR COMPANY DID NOT THINK TO OUT THIS TCS OFF BUTTON ON ALL VEHICLE EQUIPPED WITH TCS AND THAT THE NHTSA HAS NOT FINED FORD MOTOR COMPANY THEY HAVE NOT ISSUED A RECALL. , HOW CAN ENGINEERS DESIGNE A VEHICLE FOR THE USA THAT WILL NOT MOVE IN AN INCH OF SNOW?
1/12/2016
ENGINE
5 Reports13% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2013 FORD TRANSIT CONNECT. WHILE ATTEMPTING TO START THE VEHICLE, THERE WAS A WHINING NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT TURNED THE HEATER ON AND IT BLEW COOL AIR. THE CONTACT TURNED OFF THE ENGINE, CHECKED UNDER THE HOOD, AND NOTICED THAT THE ENGINE OIL AND ANTIFREEZE WERE MIXING TOGETHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WOULD NOT START THE VEHICLE BECAUSE HE WAS CONCERNED FOR HIS SAFETY. THE CONTACT HAD A MECHANIC DIAGNOSE THE VEHICLE AND WAS INFORMED THAT THE ENGINE OIL WAS MIXING WITH THE ANTIFREEZE AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
1/19/2018
MY TRANSIT'S GAUGE WENT TO HOT VERY QUICKLY, I CHECKED THE COOLANT AND IT WAS EMPTY. IT WAS FULL A MONTH AGO. I ADDED COOLANT AND THE GAUGE STILL WENT TO HOT. I TOOK IT TO MY MECHANIC AND THEY COULD NOT FIND THE PROBLEM. THEY CALLED THE FORD DEALER AND TOLD THEM THE PROBLEM. THEY TOLD MY MECHANIC TO PUT IN A NEW RADIATOR AND THERMOSTAT. WHICH THEY DELIVERED TO MY MECHANIC. BUT THE GAUGE WOULD FLUCTUATE. MY MECHANIC FOUND RECALL #17S09 WHICH APPLIED TO MY PROBLEM BUT THE VIN # DOESN'T COME UP ON RECALL I THINK BECAUSE IT IS A DIFFERENT SIZE ENGINE. IT WAS ASSEMBLED AT THE SAME PLANT AS THE RECALL VEHICLES AND IT ONLY HAS 35,000 MILES ON IT.
4/26/2019
SERVICE BRAKES
3 Reports8% of totalPreviewing the first 2 complaint summaries.
IN 45 MPH HIGHWAY THE BRAKES WENT TO THE FLOOR AT THE STOP SIGN AND CAUSED THE VEHICLE TO CROSS THE ROAD AND INTO A TREE SECTION TOTLING THE VEHICLE AND THE AIR BAGS DID NOT DEPLOY. *TR
1/24/2014
VEHICLE STOPS WHEN BRAKE PEDAL APPLIED, THEN MOVES FORWARD WHILE BRAKE PEDAL IS HELD DOWN. VEHICLE THEM MOVES FORWARD ON ITS OWN,AGAIN, REQUIRING ADDITIONAL PEDAL PRESSURE UNTIL PEDAL NEARLY AT FLOOR. NUMEROUS DRIVERS IN THE OFFICE HAVE EXPERIENCED SAME PROBLEM WITH THIS VEHICLE. VEHICLE WAS RETURNED TO DEALER (JONES FORD) WHO SAID NOTHING WAS WRONG - THIS IS IMPOSSIBLE SINCE AT LEAST FOUR DIFFERENT DRIVERS EXPERIENCED SAME PROBLEM. *TR
10/6/2014
ELECTRICAL SYSTEM
3 Reports8% of totalPreviewing the first 2 complaint summaries.
THE VEHICLE HAS BEEN IN THE SHOP FOR OVER A MONTH WITH A BAD WIRING HARNESS, THE DEALER CLAIMS THIS IS A KNOWN SERVICE ISSUE YET FORD DOES NOT HAVE PARTS AVAILABLE FOR FIXING IT. THE DEALER HAS NO IDEA WHEN THEY MAY GET THE REQUIRED PART. *TR
2/17/2014
The muffler split open most likely from a clog. Because of that, the exhaust was directed toward the floor of the truck instead of going out of the muffler. As a result, it burnt through the heat shield, the back of the truck, melted the wiring harness, and burned a hole straight through the fuel tank. A mechanic took out the fuel tank and when it was being dropped out fuel spilled everywhere and there was a hole in the side of the tank. Since the wiring harness was melted, there was no power and no fuel pump power. The safety of the driver was put at risk because the car could have easily started on fire, or the fuel tank could have blown up and injured the driver or worse.
4/21/2022
ELECTRONIC STABILITY CONTROL (ESC)
3 Reports8% of totalPreviewing the first 2 complaint summaries.
AFTER LIGHT FREEZING RAIN, I WAS UNABLE TO GET TRACTION GOING UP A SLIGHT HILL THAT IS USUALLY NOT A PROBLEM. I WAS TRYING TO GO 20-25 MILES/ HOUR ON A TWO LANE STREET. I DOWN SHIFTED, I TRIED LESS GAS, I TRIED MORE GAS, NOTHING HELPED. I WAS PASSED BY APPROXIMATELY 50 CARS, 4 OF THEM WERE TOYOTA PRIUSES. NONE OF THEM HAD SIGNIFICANT DIFFICULTY GETTING TRACTION. I EVEN BEGAN TO SLIDE BACKWARDS AT ONE POINT. IT TOOK ME APPROXIMATELY 15 MINUTES TO GO APPROXIMATELY 1/8TH OF A MILE. I COULD NOT EVEN GET OUT OF THE WAY. I FINALLY MADE IT TO A DRIVEWAY WITH A COUPLE INCHES OF SNOW, AND WAS ABLE TO GAIN ENOUGH TRACTION TO PROCEED SLOWLY. I HAVE THE BEST STUDLESS SNOW TIRES AVAILABLE THROUGH A REPUTABLE TIRE COMPANY. THE PRESSURE WAS JUST CHECKED YESTERDAY TO ENSURE THAT THERE WAS NOT A TIRE ISSUE. I CALLED THE DEALER AFTER REVIEWING THE MANUAL, AND ASKED IS A SWITCH TO DISENGAGE THE TRACTION CONTROL SYSTEM COULD BE ADDED. HE UNDERSTOOD IMMEDIATELY, AND STATED THEY WERE FAMILIAR WITH THE PROBLEM.... HE MADE SOME PHONE CALLS AND CONFIRMED THAT NOTHING COULD BE DONE. THIS IS A TERRIBLE SAFETY ISSUE. IF I HAD BEEN ON THE HIGHWAY, IN AN INTERSECTION, OR CROSSING A HIGHWAY, I WOULD HAVE BEEN A SITTING DUCK. I COULD HAVE BEEN KILLED, AND THOSE TRYING TO AVOID ME COULD HAVE BEEN KILLED.
1/6/2016
I PURCHASED A 2013 TRANSIT CONNECT FROM A FORD DEALER THIS FALL. STILL UNDER FORD WARRANTY AND PURCHASED EXTENDED WARRANTY THROUGH FORD. TODAY WE GOT OUR FIRST SNOW AND WHILE DRIVING THE TCS KICKED IN AND BASICALLY DISABLED THE VEHICLE. I WAS UNABLE TO MOVE, SO WHILE I HAD MY FOOT ON THE ACCELERATOR THE VEHICLES TVS LIGHT WAS ON BUT THE VEHICLE WOULD NOT MOVE. I OPENED THE OWNERS MANUAL AND LOOKED FOR THE TCS SHUT OFF BUTTON LISTED IN THE MANUAL AND MY VEHICLE DOES HAVE ONE. SO NOW I REALIZE I AM IN A DANGEROUS SITUATION BECAUSE I CANNOT MOVE AND OTHER VEHICLE INCLUDING TWO WHEEL DRIVE CARS ARE DRIVING AROUND ME. I JUST INVESTED $20,000 IN A VEHICLE FOR MY BUSINESS ( HEATING/COOLING/ELECTRIC) AND I CANNOT EVEN GET TO THE CUSTOMERS HOUSE WITH AND INCH OF SNOW ON THE GROUND. I WAS ABLE TO FINALLY REVERSE TO A DRIVEWAY AND AFTER 30 MINUTES GET THE VEHICLE TO MOVE DOWN THE SMALL GRADE. I LITERALLY WAS ABLE TO DRIVE A 14 YEAR OLD HONDA CIVIC THAT COST $3200 UP THE SLIGHT SLOPE THAT A LIKE NEW WITH ONLY 32K MILES ON IT TRANSIT CONNECT WOULD NOT GO. I FEEL THIS IS A SAFETY HAZARD AND I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE. SO FAR THE LOCAL DEALERSHIP AND FORDS CUSTOMER CARE LINE HAVE NO ANSWERS FOR ME. WHY IN THE OWNERS MANUAL IS THERE A LISTED TCS SHUT OFF BUTTON AND A LOCATION ON MY DASHBOARD FOR IT BUT NO PART # OR OPTION TO ADD IT TO MY VEHICLE. I INVESTED IN THIS FORD FOR MY BUSINESS AND NOW I CANNOT EVEN GET TO CUSTOMERS HOMES. I AM AFRAID TO DRIVE IT NOW AND NOT SURE WHAT TO DO SINCE THE DEALER HAS NO ANSWERS AND FORD HAD NONE EITHER. I CANNOT BELIEVE THAT THE ENGINEERS AT FORD MOTOR COMPANY DID NOT THINK TO OUT THIS TCS OFF BUTTON ON ALL VEHICLE EQUIPPED WITH TCS AND THAT THE NHTSA HAS NOT FINED FORD MOTOR COMPANY THEY HAVE NOT ISSUED A RECALL. , HOW CAN ENGINEERS DESIGNE A VEHICLE FOR THE USA THAT WILL NOT MOVE IN AN INCH OF SNOW?
1/12/2016
STRUCTURE:BODY
3 Reports8% of totalPreviewing the first 2 complaint summaries.
WHILE DRIVING THE VEHICLE, REGARDLESS OF WHETHER I AM GOING AT A SLOW OR FAST SPEED, THE DOOR-AJAR NOTIFICATION LIGHT MAY RANDOMLY TURN ON AND STAY ON. SOMETIMES IT WILL TURN ON WHEN FIRST STARTING THE VEHICLE. WHEN THIS CONDITION OCCURS, THE DOORS WILL NOT LOCK, EVEN AFTER THE VEHICLE IS TURNED OFF. THIS ISSUE BEGUN SIX MONTHS AGO AND HAS BEEN OCCURRING MORE AND MORE FREQUENTLY ON THIS PARTICULAR VEHICLE. OTHER VEHICLES OF THE SAME MODEL IN THE COMPANY'S FLEET HAVE REPORTED SIMILAR ISSUES INTERMITTENTLY AS WELL.
10/3/2016
MY TRANSIT IS ONLY 7 YEAR OLD AND THE CHASIS LOOK REALLY BAD THERE IS A LOT OF RUST IN ALL CHASIS. *TR
5/29/2020
UNKNOWN OR OTHER
2 Reports5% of totalPreviewing the first 2 complaint summaries.
THE AUTOMATIC TRACTION CONTROL IS TOO SENSITIVE AT LOW SPEEDS AND CUTS ENGINE BACK AND BRAKES THE TIRE WHERE VEHICLE IS STUCK IN SNOW. NO OFF BUTTON EVEN THOUGH OPERATORS MANUAL INDICATES AN OFF BUTTON IF EQUIPPED IS NEEDED UNDER THESE VERY CONDITIONS. LOCAL FORD DEALER CLAIMS ALL NORTH AMERICAN VEHICLES COMES WITH NO OFF SWITCH. THE ELECTRONICS IS GREAT NORMALLY, BUT NOT SO UNDER THESE CONDITIONS. HAVE TO BE MORE AGGRESSIVE AS TO NOT CAUSE A TRAFFIC JAM IN INCLEMENT WEATHER. I DO NOT WANT TO BE MORE AGGRESSIVE!!!!!
3/4/2014
I TURNED ON MY REAR DEFROST THIS MORNING. LEFT MY DRIVEWAY AND GOT MAYBE A HALF MILE AND HEARD A LOUD POP NOISE. IT BLEW A HOLE OUT OF MY BACK DOOR ON PASSENGER SIDE. I MEAN IT BLEW A HOLE OUT OF IT. I HAVE SEEN ONLINE THAT THIS HAS HAPPENED TO SEVERAL PEOPLE WITH THIS VEHICLE.THE REAR DEFROST BLEW A HOLE IN MY WINDOW! I WAS DRIVING DOWN THE ROAD WHEN THIS HAPPENED. IT HAD BEEN ON FOR LIKE 2-3 MINUTES WHEN IT HAPPENED.
9/11/2020
VEHICLE SPEED CONTROL
2 Reports5% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2013 FORD TRANSIT CONNECT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ON, THE VEHICLE ACCELERATED INDEPENDENTLY UP 70 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 54,905.
5/13/2014
I PURCHASED A 2013 TRANSIT CONNECT FROM A FORD DEALER THIS FALL. STILL UNDER FORD WARRANTY AND PURCHASED EXTENDED WARRANTY THROUGH FORD. TODAY WE GOT OUR FIRST SNOW AND WHILE DRIVING THE TCS KICKED IN AND BASICALLY DISABLED THE VEHICLE. I WAS UNABLE TO MOVE, SO WHILE I HAD MY FOOT ON THE ACCELERATOR THE VEHICLES TVS LIGHT WAS ON BUT THE VEHICLE WOULD NOT MOVE. I OPENED THE OWNERS MANUAL AND LOOKED FOR THE TCS SHUT OFF BUTTON LISTED IN THE MANUAL AND MY VEHICLE DOES HAVE ONE. SO NOW I REALIZE I AM IN A DANGEROUS SITUATION BECAUSE I CANNOT MOVE AND OTHER VEHICLE INCLUDING TWO WHEEL DRIVE CARS ARE DRIVING AROUND ME. I JUST INVESTED $20,000 IN A VEHICLE FOR MY BUSINESS ( HEATING/COOLING/ELECTRIC) AND I CANNOT EVEN GET TO THE CUSTOMERS HOUSE WITH AND INCH OF SNOW ON THE GROUND. I WAS ABLE TO FINALLY REVERSE TO A DRIVEWAY AND AFTER 30 MINUTES GET THE VEHICLE TO MOVE DOWN THE SMALL GRADE. I LITERALLY WAS ABLE TO DRIVE A 14 YEAR OLD HONDA CIVIC THAT COST $3200 UP THE SLIGHT SLOPE THAT A LIKE NEW WITH ONLY 32K MILES ON IT TRANSIT CONNECT WOULD NOT GO. I FEEL THIS IS A SAFETY HAZARD AND I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE. SO FAR THE LOCAL DEALERSHIP AND FORDS CUSTOMER CARE LINE HAVE NO ANSWERS FOR ME. WHY IN THE OWNERS MANUAL IS THERE A LISTED TCS SHUT OFF BUTTON AND A LOCATION ON MY DASHBOARD FOR IT BUT NO PART # OR OPTION TO ADD IT TO MY VEHICLE. I INVESTED IN THIS FORD FOR MY BUSINESS AND NOW I CANNOT EVEN GET TO CUSTOMERS HOMES. I AM AFRAID TO DRIVE IT NOW AND NOT SURE WHAT TO DO SINCE THE DEALER HAS NO ANSWERS AND FORD HAD NONE EITHER. I CANNOT BELIEVE THAT THE ENGINEERS AT FORD MOTOR COMPANY DID NOT THINK TO OUT THIS TCS OFF BUTTON ON ALL VEHICLE EQUIPPED WITH TCS AND THAT THE NHTSA HAS NOT FINED FORD MOTOR COMPANY THEY HAVE NOT ISSUED A RECALL. , HOW CAN ENGINEERS DESIGNE A VEHICLE FOR THE USA THAT WILL NOT MOVE IN AN INCH OF SNOW?
1/12/2016
EXTERIOR LIGHTING
2 Reports5% of totalPreviewing the first 2 complaint summaries.
MY SPOUSE REAR ENDED THE ABOVE VEHICLE. SHE SAYS THAT THE STOP LIGHTS WERE VERY DIFFICULT TO SEE WHEN IN FULL SUN. INCIDENT OCCURRED IN SLOW AND GO TRAFFIC ON A FREEWAY. WHEN EXCHANGING INFORMATION WITH THE DRIVER, HE STATED THAT HE HAD BEEN REAR ENDED JUST RECENTLY DUE TO THE SAME PROBLEM.
10/8/2015
FRONT TURN SIGNALS BURNING THROUGH CONTACT. BOTH SIDES, BOTH CONNECTS THAT I HAVE. GOING TO BE SECOND TIME REPLACING EACH OF THEM ON EACH VEHICLE.
8/3/2017
AIR BAGS
1 Report3% of totalPreviewing the first 1 complaint summaries.
IN 45 MPH HIGHWAY THE BRAKES WENT TO THE FLOOR AT THE STOP SIGN AND CAUSED THE VEHICLE TO CROSS THE ROAD AND INTO A TREE SECTION TOTLING THE VEHICLE AND THE AIR BAGS DID NOT DEPLOY. *TR
1/24/2014
VISIBILITY/WIPER
1 Report3% of totalPreviewing the first 1 complaint summaries.
WINTER DRIVING VERY HAZARDOUS, WINDSHIELD WASHER FLUID RESERVOIR FLUID FREEZES IN COLD WEATHER. SALT BUILD-UP ON WINDSHIELD CAUSES VERY SERIOUS VISIBILITY PROBLEM, FORCING DRIVER OFF THE ROAD TO HAND WASH WINDSHIELD. LOCATION OF RESERVOIR IS THE PROBLEM I BELIEVE............ *TR
3/12/2014
WHEELS
1 Report3% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2013 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TIRES NEEDED TO BE BALANCED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,100.
3/20/2014
STRUCTURE
1 Report3% of totalPreviewing the first 1 complaint summaries.
AS A BUSINESS WE OWN (2) FORD TRANSIT 2013 VEHICLES. BOTH THESE VEHICLES HAD LARGE CRACKS TO APPEAR IN WINDSHIELDS WITH NO REASON. WHEN THE LOCAL DEALERSHIP WAS CONTACTED, THEY ACKNOWLEDGED THEY HAD EXPERIENCED COMPLAINTS OF THIS TYPE BUT HAD NO RECALL ON FILE AND THEREFORE HAD NO OTHER RESPONSE. HAVING HAD (2) SUCH INCIDENTS, WE FEEL STRONGLY, THERE IS A DEFINITE DESIGN DEFECT WITH THESE WINDSHIELDS AND SOME COMPENSATION SHOULD BE MADE TO THE CONSUMER. THE MILEAGE ON THESE VEHICLES WAS BETWEEN 47,000 AND 50,000 MILES AT THE TIME THESE CRACKS APPEARED. THE VIN #'S FOR BOTH VEHICLES IS AS FOLLOWS: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
1/16/2015
SEAT BELTS
1 Report3% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2013 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE PASSENGER'S SIDE SEAT BELT LOCKED IN PLACE WITH NO ROOM TO MOVE, MAKING IT FEEL LIKE THE PASSENGER WOULD BE STRANGLED. THE CONTACT CALLED HASSETT FORD LOCATED AT 3530 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800, AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FIVE-YEAR WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
9/10/2020
FUEL/PROPULSION SYSTEM
1 Report3% of totalPreviewing the first 1 complaint summaries.
The muffler split open most likely from a clog. Because of that, the exhaust was directed toward the floor of the truck instead of going out of the muffler. As a result, it burnt through the heat shield, the back of the truck, melted the wiring harness, and burned a hole straight through the fuel tank. A mechanic took out the fuel tank and when it was being dropped out fuel spilled everywhere and there was a hole in the side of the tank. Since the wiring harness was melted, there was no power and no fuel pump power. The safety of the driver was put at risk because the car could have easily started on fire, or the fuel tank could have blown up and injured the driver or worse.
4/21/2022
LATCHES/LOCKS/LINKAGES
1 Report3% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2013 Ford Transit Connect. The contact stated while driving 35 MPH, the front driverâs side door was unlatched independently. The contact stated no warning light was illuminated. The contact stated the front driverâs side door also failed to latch. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact attempted to speak to the manufacturer but was unable to reach a representative. The failure mileage was unknown.
6/23/2022
SUSPENSION
1 Report3% of totalPreviewing the first 1 complaint summaries.
The Front Suspension Subframe Crossmember had rusted though and the front tires become out of alignment SUDDENLY causing the vehicle to veer of course. The vehicle is then disabled and must be towed and the Front Suspension Subframe Crossmember has to be replaced.
3/25/2024
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2013 Ford Transit Connect?
Are complaints about the 2013 Ford Transit Connect a serious warning sign?
How should buyers use complaint data for the 2013 Ford Transit Connect?
Are complaints about the 2013 Ford Transit Connect severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Ford Transit Connect: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 38
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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