2012 Ford Transit Connect Owner Complaints

ON START UP AFTER IT HAS BEEN WARM AND THEN GOTTEN COLD VEHICLE CHECK ENGINE LIGHT COMES ON AND ECU STORES CODES P2101,P2111 AND P2135. THROTTLE BODY BECOMES DISABLED AND VEHICLE WILL RUN POORLY AND NOT ACCELERATE. REPLACED WITH NEW FORD THROTTLE BODY ASSEMBLY PART# 8S4Z9E926B @ THIS TIME IN DECEMBER. FIXED PROBLEM AND VEHICLE WAS RUNNING FINE. FIX LASTED UNTIL 2/17/14 AND ABOUT 6000 MILES AND NOW HAVE THE SAME EXACT PROBLEM AGAIN WITH SAME CODES. I SEE SEVERAL COMPLAINTS ABOUT ESCAPES HAVING THIS SAME PROBLEM. IS THE THROTTLE BODY A SHARED PART? THIS PROBLEM COULD BE VERY DANGEROUS IF IT WAS TO HAPPEN WHILE OUT DRIVING. FORTUNATELY FOR US IT HAPPENED BOTH TIMES ON COLD START UP. *TR

2/17/2014

2012 FORD TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO MISLEADING GAS MILEAGE, RADIO PROBLEMS, VEHICLE LOCKING ITSELF WITH KEY IN THE IGNITION WHILE ENGINE RUNNING AND SEVERAL OTHER ISSUES. *SMD THE CONSUMER ALSO STATED THE WIPERS WERE NOT CLEARLY THE SNOW AND RAIN FROM THE WINDSHIELD. THE WIPERS WERE COMING OFF THE WINDSHIELDS SURFACE. THE WINDSHIELD WIPER FLUID WAS FREEZING AND THE AMOUNT OF HEAT COMING FROM THE DEFROSTER WASN'T ENOUGH TO HANDLE THE FREEZING WINDSHIELD, WHICH CAUSED THE OBSTRUCTION AND LOSS OF VISION. *JB

5/20/2014

ON A LONGER TRIP IN MY NEW FORD TRANSIT CONNECT, I NOTICED REFLECTIONS OF THE OUTWARD-FACING DASHBOARD AND GRILL ON THE LOWER HALF OF THE WINDSHIELD. SOMETIMES IT WAS THERE,SOMETIMES NOT. I CHECKED THE OWNERS MANUAL WHICH MENTIONED "TEMPORY SHIMMERING" WHILE THE WINDSHIELD WARMED UP. I DID NOT REALIZE UNTIL AFTER A CRASH HOW MUCH THESE REFLECTIONS INTERFERED WITH THE DRIVER'S ROAD VISIBILITY. THE REFLECTIONS COME ABOUT WHEN LIGHT SHINES ON THE WINDSHIELD FROM THE FRONT OR SIDES, BUT NOT FROM THE BACK. NOW THAT I KNOW WHAT'S GOING ON, I SEE HOW DANGEROUS SUCH WINDSHIELDS ARE, AND THE CARS SHOULD BE RECALLED AND NON-REFLECTIVE WINDSHIELDS INSTALLED. *TR

12/20/2012

PUT ON REAR DEFROST BACK DOOR PASSENGER WINDOW EXPLODED FROM INSIDE THE VEHICLE WE WERE TRAVELING ON FREEWAY AT ABOUT 55 MPH HEARD A LOUD NOISE NO GLASS INSIDE VEHICLE SO IT EXPLODED FROM THE INSIDE OF TRUCK. VERY DANGEROUS WITH GLASS SHATTERED BIG HOLE IN GLASS AFTER INITIAL NOISE POP. *TR

2/9/2014

ON START UP AFTER IT HAS BEEN WARM AND THEN GOTTEN COLD VEHICLE CHECK ENGINE LIGHT COMES ON AND ECU STORES CODES P2101,P2111 AND P2135. THROTTLE BODY BECOMES DISABLED AND VEHICLE WILL RUN POORLY AND NOT ACCELERATE. REPLACED WITH NEW FORD THROTTLE BODY ASSEMBLY PART# 8S4Z9E926B @ THIS TIME IN DECEMBER. FIXED PROBLEM AND VEHICLE WAS RUNNING FINE. FIX LASTED UNTIL 2/17/14 AND ABOUT 6000 MILES AND NOW HAVE THE SAME EXACT PROBLEM AGAIN WITH SAME CODES. I SEE SEVERAL COMPLAINTS ABOUT ESCAPES HAVING THIS SAME PROBLEM. IS THE THROTTLE BODY A SHARED PART? THIS PROBLEM COULD BE VERY DANGEROUS IF IT WAS TO HAPPEN WHILE OUT DRIVING. FORTUNATELY FOR US IT HAPPENED BOTH TIMES ON COLD START UP. *TR

2/17/2014

AS I'M DRIVING HOME, I START TO SMELL AN UNUSUAL ODOR. I GET HOME , PULL IN DRIVE, TURN OFF TRANSIT AND START UNLOADING GROCERIES. THIS IS WHEN I NOTICE SMOKE COMING FROM THE DASHBOARD. I CONTINUE TO UNLOAD WHILE I KEEP AN EYE ON THE SMOKE. IT WORSENS AND I REALIZE IT WAS ON FIRE AND BY NOW THERE WERE ORANGE DROPS OF FIRE FALLING TO THE FLOOR. I YELL FOR MY NEIGHBOR WHO USES OUR FIRE EXTINGUISHERS ON SITE TO TRY AND PUT OUT THE FIRE. WE HAD TO UNHOOK THE BATTERY CABLES TO FINALLY GET THE FIRE OUT COMPLETELY. IT SEEMED CENTRALIZED AROUND THE GLOVE BOX ON THE PASSENGER SIDE. THE DASHBOARD ON THAT SIDE WAS COMPLETELY BURNED. MY FIRST CALL WAS TO APPLE FORD IN RED LION, THE DEALERSHIP IT WAS PURCHASED AT LESS THAN A YEAR PRIOR. MY SECOND CALL WAS TO MY INSURANCE COMPANY. APPLE DISMISSED THE INSURANCE ADJUSTER SAYING IT WAS A WARRANTY ISSUE ON DAY 2. THE TRANSIT HAS BEEN SITTING AT APPLE FORD UNTOUCHED EVER SINCE (2 MONTHS!!) AS WE LOOKED FOR ANSWERS WE ONLY GOT BOUNCED BETWEEN APPLE AND CORPORATE FORD WITH NO RESOLUTION AND NO ANSWERS. OUR INSURANCE COMPANY HAS NOW GOTTEN INVOLVED AND THEIR EXPERT ORIGINATOR FOUND IT WAS THE BLOWER MOTOR RESISTER PART THAT FAILED CAUSING THE FIRE. FORD IS STILL UNCOOPERATIVE, AND CHANGING THEIR STORY CONSTANTLY. *TR

4/2/2014

I TURN ON REAR DEFOGGER AND THE BACK WINDOW STARTED MAKING A HISSING NOISE AND THEN THE WHOLE WINDOW CRACKED AND THEN THE WINDOW POPPED OUT. *TR

2/5/2013

2012 FORD TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO MISLEADING GAS MILEAGE, RADIO PROBLEMS, VEHICLE LOCKING ITSELF WITH KEY IN THE IGNITION WHILE ENGINE RUNNING AND SEVERAL OTHER ISSUES. *SMD THE CONSUMER ALSO STATED THE WIPERS WERE NOT CLEARLY THE SNOW AND RAIN FROM THE WINDSHIELD. THE WIPERS WERE COMING OFF THE WINDSHIELDS SURFACE. THE WINDSHIELD WIPER FLUID WAS FREEZING AND THE AMOUNT OF HEAT COMING FROM THE DEFROSTER WASN'T ENOUGH TO HANDLE THE FREEZING WINDSHIELD, WHICH CAUSED THE OBSTRUCTION AND LOSS OF VISION. *JB

5/20/2014

THE FORD TRANSIT CONNECT NEEDS A WAY TO TURN OFF THE TRACTION CONTROL IN SNOW AND ICE. I GOT STUCK IN THE SNOW TODAY AND BECAUSE I CAN NOT TURN THIS FEATURE OFF I COULD NOT ROCK THE VEHICLE OUT OF THE SNOW, CREATING A TRAFFIC JAM UNTIL I WAS ABLE TO BE TOWED OUT. PLEASE MAKE FORD CREATE A WAY THAT CAN ALLOW THIS SYSTEM TO BE TURNED OFF. *TR

4/15/2013

COULD NOT DRIVE IN SLUSHY SNOW, VEHICLE SELF CUT POWER IN MIDDLE OF ROAD, THERE IS NO WAY TO DISABLE TRACTION CONTROL SO VEHICLE CAN SPIN TO GAIN FORWARD MOVEMENT. THIS SITUATION ALMOST CAUSED HEAD ON COLLISION WITH ONCOMING VEHICLE. I HAD TO KEEP BACKING UP TO TRY TO GAIN FORWARD MOTION. IF I HAD BEEN ABLE TO DISABLE TRACTION CONTROL SO THE VEHICLE COULD SPIN JUST A LITTLE, I WOULD HAVE HAD NO INCIDENT. THIS SITUATION IS VERY UNSAFE IN THE SNOWY CONDITIONS. IN READING ABOUT THIS, OTHER PEOPLE HAVE HAD THE SAME ISSUE. TO DISABLE THIS SYSTEM PEOPLE ARE PULLING THE FUSE ON THESE VEHICLES TO SOLVE THIS ISSUE. THIS IS VERY UNSAFE. FORD NEEDS TO INSTALL AN TEMPORARY INTERRUPT TO SOLVE THIS VERY UNSAFE CONDITION.

12/29/2019

TL* THE CONTACT OWNS A 2012 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT WOULD NOT DISENGAGE FROM THE BUCKLE AND WOULD NOT RETRACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THE SEAT BELT MECHANISM WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TR

6/26/2013

The seat belt buckle/latch in the backseat is a dangerous defective design that can cause injury. It is available for inspection, see photos provided. Merely taking a seat can result in a bruised or broken coccyx. The car was parked when the incident occurred. No, the problem has not been reproduced by a dealer or independent service center. No, the component has not been inspected by the manufacturer, police, insurance reps or others. No, there are no warnings or messages. The danger is inherent in the design.

10/13/2022

WHILE CLEANING THE INTERIOR OF THE VEHICLE, I NOTICED THAT THE REAR SPLIT BENCH SEAT WOULD NOT LOCK ONTO THE FLOOR MOUNTING POINTS AFTER I HAD FOLDED IT UP TO CLEAN BENEATH IT AND ATTEMPTED TO RETURN IT TO IT'S ORIGINAL POSITION. THE REAR SEATS ARE NOW SECURED ONLY BY THE TWO SHOULDER LEVEL LATCHES ON THE SIDES OF THE VEHICLE. WHILE INSPECTING THE MECHANISM IT APPEARS THAT TWO OF THE THREE LATCH MECHANISMS HAVE MISSING OR BROKEN RETURN SPRINGS. THIS WORRIES ME BECAUSE I MOUNT MY FIVE YEAR OLD SONS CAR SEAT TO THIS BENCH SEAT. *TR

6/30/2013

The seat belt buckle/latch in the backseat is a dangerous defective design that can cause injury. It is available for inspection, see photos provided. Merely taking a seat can result in a bruised or broken coccyx. The car was parked when the incident occurred. No, the problem has not been reproduced by a dealer or independent service center. No, the component has not been inspected by the manufacturer, police, insurance reps or others. No, there are no warnings or messages. The danger is inherent in the design.

10/13/2022

ON START UP AFTER IT HAS BEEN WARM AND THEN GOTTEN COLD VEHICLE CHECK ENGINE LIGHT COMES ON AND ECU STORES CODES P2101,P2111 AND P2135. THROTTLE BODY BECOMES DISABLED AND VEHICLE WILL RUN POORLY AND NOT ACCELERATE. REPLACED WITH NEW FORD THROTTLE BODY ASSEMBLY PART# 8S4Z9E926B @ THIS TIME IN DECEMBER. FIXED PROBLEM AND VEHICLE WAS RUNNING FINE. FIX LASTED UNTIL 2/17/14 AND ABOUT 6000 MILES AND NOW HAVE THE SAME EXACT PROBLEM AGAIN WITH SAME CODES. I SEE SEVERAL COMPLAINTS ABOUT ESCAPES HAVING THIS SAME PROBLEM. IS THE THROTTLE BODY A SHARED PART? THIS PROBLEM COULD BE VERY DANGEROUS IF IT WAS TO HAPPEN WHILE OUT DRIVING. FORTUNATELY FOR US IT HAPPENED BOTH TIMES ON COLD START UP. *TR

2/17/2014

2012 FORD TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO MISLEADING GAS MILEAGE, RADIO PROBLEMS, VEHICLE LOCKING ITSELF WITH KEY IN THE IGNITION WHILE ENGINE RUNNING AND SEVERAL OTHER ISSUES. *SMD THE CONSUMER ALSO STATED THE WIPERS WERE NOT CLEARLY THE SNOW AND RAIN FROM THE WINDSHIELD. THE WIPERS WERE COMING OFF THE WINDSHIELDS SURFACE. THE WINDSHIELD WIPER FLUID WAS FREEZING AND THE AMOUNT OF HEAT COMING FROM THE DEFROSTER WASN'T ENOUGH TO HANDLE THE FREEZING WINDSHIELD, WHICH CAUSED THE OBSTRUCTION AND LOSS OF VISION. *JB

5/20/2014

TL* THE CONTACT OWNS A 2012 FORD FREEDOM ELITE MOTOR HOME EQUIPPED WITH A SET OF MICHELIN LTX M/S TIRES, SIZE: LT225/75 R16. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13T012000 (TIRES) REPORTED IN DECEMBER OF 2013 AND THAT PARTS SHOULD HAVE BEEN AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE TIRES REPLACED BUT THE DEALER STATED THAT THE TIRES WERE UNAVAILABLE. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED BUT DID NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

3/17/2014

I noticed the 2 rear P205/65R15 (with approximately 4,500 mi) had a small dip in the sidewall. Typically evident of belt breaks or some other defect. About four weeks later, the front 2 p205/65R15 (with approximately 2,500 mi) also display this same dip in the sidewall. I’ve not had a problem with any 4 tires to date, all tires are still installed in my vehicle and available for inspection. I have not had these examined by a service center yet.

4/17/2022

TL* THE CONTACT OWNS A 2012 FORD TRANSIT CONNECT. WHILE DRIVING APPROXIMATELY 15 MPH OVER A SPEED BUMP, THE TIRE PRESSURE WARNING INDICATOR BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL CONTINUOUSLY UNTIL THE ENGINE WAS TURNED OFF. THE SIMILAR FAILURE OCCURRED FIVE TIMES WHENEVER TRAVELING OVER UNEVEN ROAD SURFACES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER EACH TIME THE TIRE PRESSURE INDICATOR ALERTED LOW PRESSURE. THE FOUR TIRES WERE INFLATED TO THE PROPER PSI. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. THE VIN WAS UNAVAILABLE.

9/12/2012

THE FORD TRANSIT CONNECT NEEDS A WAY TO TURN OFF THE TRACTION CONTROL IN SNOW AND ICE. I GOT STUCK IN THE SNOW TODAY AND BECAUSE I CAN NOT TURN THIS FEATURE OFF I COULD NOT ROCK THE VEHICLE OUT OF THE SNOW, CREATING A TRAFFIC JAM UNTIL I WAS ABLE TO BE TOWED OUT. PLEASE MAKE FORD CREATE A WAY THAT CAN ALLOW THIS SYSTEM TO BE TURNED OFF. *TR

4/15/2013

TL* THE CONTACT OWNS A 2012 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED, WARPED AND THE FRAMEWORK WAS VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS OVER THREE TIMES BUT THE FAILURE WAS RECURRING. THE CONTACT LATER NOTICED THE PRESENCE OF A LEAK. THE CONTACT FURTHER INSPECTED THE VEHICLE AND NOTICED THAT THE SEAMS NEAR THE WINDSHIELD HAD BECOME LOOSE, CAUSING WATER TO LEAK INTO THE VEHICLE THROUGH THE DASHBOARD AND WINDSHIELD. THE DEALER USED AN EPOXY SEAL TO REPAIR THE VEHICLE HOWEVER, THE REPAIR CAUSED DAMAGE TO THE WINDSHIELD WHICH BECAME CRACKED. ADDITIONALLY, AN UNKNOWN GRAY SUBSTANCE WAS LEAKING INTO THE VEHICLE NEAR THE WINDSHIELD AND DASHBOARD AREA. THE DEALER THEN REFERRED THE CONTACT TO AN INDEPENDENT DEALER, WHO REPLACED THE WINDSHIELD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148.

1/7/2015

TL* THE CONTACT OWNS A 2012 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED, WARPED AND THE FRAMEWORK WAS VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS OVER THREE TIMES BUT THE FAILURE WAS RECURRING. THE CONTACT LATER NOTICED THE PRESENCE OF A LEAK. THE CONTACT FURTHER INSPECTED THE VEHICLE AND NOTICED THAT THE SEAMS NEAR THE WINDSHIELD HAD BECOME LOOSE, CAUSING WATER TO LEAK INTO THE VEHICLE THROUGH THE DASHBOARD AND WINDSHIELD. THE DEALER USED AN EPOXY SEAL TO REPAIR THE VEHICLE HOWEVER, THE REPAIR CAUSED DAMAGE TO THE WINDSHIELD WHICH BECAME CRACKED. ADDITIONALLY, AN UNKNOWN GRAY SUBSTANCE WAS LEAKING INTO THE VEHICLE NEAR THE WINDSHIELD AND DASHBOARD AREA. THE DEALER THEN REFERRED THE CONTACT TO AN INDEPENDENT DEALER, WHO REPLACED THE WINDSHIELD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148.

1/7/2015

TWICE IN 113,214 MILES THE THROTTLE BODY HAS FAILED AT SPEED. THIS IS A SUDDEN LOSS OF POWER ANYWHERE, ANYTIME DAY OR NIGHT--JUST OUT OF POWER AND SCRAMBLING FOR A SAFE PLACE TO STOP. THE FIRST FAILURE WAS WITH 36,366 MILES IN A SNOW STORM. THE SECOND FAILURE WAS IN TRAFFIC ON THE FREEWAY. NO NOTIFICATION FROM FORD THAT THIS IS A KNOWN PROBLEM HAS BEEN FORTHCOMING. THE REPLACEMENT PART FORD INSTALLED THE FIRST TIME WAS ALSO BAD AND HAS FAILED AT 113,214 MILES. THIS IS A DANGEROUS FAILURE, GOING FROM 65 MPH TO 5 MPH IN MOMENTS. THERE'S CONFUSION, PANIC TO GET THE EMERGENCY LIGHTS ON, AND A STRUGGLE TO GET OUT OF THE WAY.

2/9/2018

TL* THE CONTACT OWNS A 2012 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHEN THE REAR DEFROSTER WAS ACTIVATED, THE REAR WINDOW FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED BY SAFELITE AUTO GLASS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. 2ND TIME IT BROKE *TT

3/2/2018

1. The heat shielding around the exhaust system failed to protect the fuel tank from exhaust heat. Heat from the exhaust system melted holes in the fuel tank, causing fuel to leak from the tank. The parts are at the Ford dealer with the vehicle. 2. The fuel tank developed leaks when it melted, causing a risk of fire or explosion. 3. The dealer confirmed that the fuel tank melted and leaked due to heat from the exhaust system. In diagnosing the issue, they refilled the fuel tank and it continued to leak. 4. To my knowledge, the vehicle or components have not been inspected by the manufacturer, police, insurance representatives, or others. My insurance chose not to be involved since it does not fall under "comprehensive" coverage, as there was no theft, vandalism, storm, or animal damage. 5. The vehicle waring lamps did not indicate the melting of the fuel tank or the leak. I was not aware that there was damage to the fuel tank or a fuel leak at the time. The vehicle simply ceased to run and would not start. I was towed to a Ford dealership. A week later the dealership called to inform me that they had added fuel to the tank to diagnose the starting issue, but were still unable to start, and wanted to replace the fuel pump. I explained that the tank had been filled only about 80 miles before, so there was some issue. Another week later, the dealer informed me that when replacing the fuel pump they had found that the tank had been melted. This was when I was first aware of the issue with the fuel tank.

4/20/2024