2016 Ford Expedition Owner Complaints

MY 2016 FORD EXPEDITION EL LTD V-6 3.5L WITH 354 ODOMETER MILES PRODUCED 4 MINOR PRELUDE ENGINE SURGES WITHIN A COUPLE HOURS ON THE ROADWAYS BEFORE IT WENT FULL THROTTLE 5 TIMES WITHIN A COUPLE MINUTES. IT SUDDENLY, AND WITHOUT WARNING, RAN DOWN MY WIFE AFTER SQUISHING HER AGAINST THE GARAGE-BEDROOM WALL (WHICH WAS DESTROYED) IN REVERSE, PLACED ME IN TRAFFIC DANGER WHEN IT RACED OUT OF THE DRIVEWAY, PLACED A WITNESS DRIVING IN THE STREET IN DANGER AS IT BACKED UP, AND WHILE TURNING INTO MY DRIVEWAY FORWARD, PLOWED HALF ITS LENGTH INTO A NEIGHBORS HOUSE, AND DESTROYED MOST OF ITS EXTERIOR AS A RESULT OF THE FORWARD AND REVERSE COLLISIONS. THE BRAKES WERE ABSOLUTELY USELESS AND COULD NOT BEGIN TO OVERPOWER THE INDIVIDUAL ENGINE FULL POWER SURGES. THE AIR BAGS NEVER DEPLOYED DESPITE THE FRONTAL IMPACT EXCEEDING 15 MPH. THE FULL THROTTLE ENGINE SURGE DURATIONS APPROXIMATED 6 SECONDS EACH; AND, THE TEMPORARY RETURNS TO IDLE LASTED 2-4 SECONDS. MY WIFE IS QUITE INJURED; BUT, COULD EASILY HAVE BEEN KILLED. I WAS PLANNING A HEAD-ON LARGE OAK TREE RAMMING TO STOP THE VEHICLE ONCE-AND-FOR-ALL. OTHER PEOPLE AND FORD NEED TO BE ADVISED OF THIS POTENTIAL DEATH TRAP SITUATION. PLEASE HELP.

12/26/2015

SMELL OF EXHAUST INSIDE VEHICLE WHENEVER REAR WING WINDOWS ARE OPEN; GENERALLY OCCURS DURING ACCELERATION OR IDLING. THIS HAS BEEN AN ONGOING ISSUE SINCE VEHICLE PURCHASE IN AUGUST 2016.

3/30/2017

MY 2016 FORD EXPEDITION EL LTD V-6 3.5L WITH 354 ODOMETER MILES PRODUCED 4 MINOR PRELUDE ENGINE SURGES WITHIN A COUPLE HOURS ON THE ROADWAYS BEFORE IT WENT FULL THROTTLE 5 TIMES WITHIN A COUPLE MINUTES. IT SUDDENLY, AND WITHOUT WARNING, RAN DOWN MY WIFE AFTER SQUISHING HER AGAINST THE GARAGE-BEDROOM WALL (WHICH WAS DESTROYED) IN REVERSE, PLACED ME IN TRAFFIC DANGER WHEN IT RACED OUT OF THE DRIVEWAY, PLACED A WITNESS DRIVING IN THE STREET IN DANGER AS IT BACKED UP, AND WHILE TURNING INTO MY DRIVEWAY FORWARD, PLOWED HALF ITS LENGTH INTO A NEIGHBORS HOUSE, AND DESTROYED MOST OF ITS EXTERIOR AS A RESULT OF THE FORWARD AND REVERSE COLLISIONS. THE BRAKES WERE ABSOLUTELY USELESS AND COULD NOT BEGIN TO OVERPOWER THE INDIVIDUAL ENGINE FULL POWER SURGES. THE AIR BAGS NEVER DEPLOYED DESPITE THE FRONTAL IMPACT EXCEEDING 15 MPH. THE FULL THROTTLE ENGINE SURGE DURATIONS APPROXIMATED 6 SECONDS EACH; AND, THE TEMPORARY RETURNS TO IDLE LASTED 2-4 SECONDS. MY WIFE IS QUITE INJURED; BUT, COULD EASILY HAVE BEEN KILLED. I WAS PLANNING A HEAD-ON LARGE OAK TREE RAMMING TO STOP THE VEHICLE ONCE-AND-FOR-ALL. OTHER PEOPLE AND FORD NEED TO BE ADVISED OF THIS POTENTIAL DEATH TRAP SITUATION. PLEASE HELP.

12/26/2015

LEASED CAR 11/2016. ON 1-6-16, COMPLETE LOSS OF BRAKE POWER, NO WARNING, NO WARNING LIGHTS. SUDDEN. AVOIDED COLLISION. DEALER FOUND VACUUM PUMP FAILURE, FIXED. THEN HAPPENED AGAIN 1 MONTH LATER 2-2-16, AGAIN ACCIDENT AVOIDED. BRAKE PEDAL WENT TO FLOOR W/O ANY PRESSURE. I AM TOLD BY CUST SERVICE THAT THEY FOUND SAME PROBLEM. THEY ARE TRYING MAKE US TAKE CAR BACK. WE ARE CONCERNED THAT BRAKING SYSTEM FLAWED AND CAR UNSAFE. WE REFUSE TO ACCEPT CAR BACK. BROILED IN DEBATE BETWEEN CUST SERVICE AND DEALER. DEALER TRYING MAKE US FINANCIALLY RESPONSIBLE FOR DEFECTIVE BREAKS, AND CLAIMING LEMON LAW REQUIRES 4 EVENTS.

2/20/2016

ON 11-30-2016 WITH CLEAR WEATHER AT ABOUT 3 PM TRAVELING AT TRAFFIC SPEED OF 70 MPH ON I610 SOUTH LOOP EAST HARRIS COUNTY TX (CITY OF HOUSTON) IN THE 3RD LANE RIGHT FROM THE RIGHT SIDE SHOULDER OF 4 LANES, A "WRENCH" ICON COME ON THE DISPLAY AND SAID TO CONTACT THE DEALER. IMMEDIATELY AT THE SAME TIME THE EXPEDITION LOST ALL ACCELERATOR POWER. THE PEDAL WENT LIMP. A HAZARDOUS, PERILOUS DRIFT ACROSS THE ONCOMING 2 RIGHT LANES TO THE SHOULDER WAS TERRIFYING . BY THE GRACE OF GOD WE MADE IT TO THE SHOULDER WITHOUT BEING HIT AND/OR CAUSING A MULTI CAR WRECK AND PROBABLE FATALITIES. THE CAR MOTOR CONTINUED RUNNING, BUT THERE WAS NO ACCELERATION, NO POWER TO MOVE THE CAR. THE CAR WAS TOWED TO THE FORD DEALER WHERE THE THROTTLE BODY IDENTIFIED AS THE FAILURE AND WAS REPLACED. THE ORIGINAL PART THROTTLE BODY REPLACED WAS PART # BL3Z*9E9268A. THE NEW THROTTLE BODY IS PART # BL3Z*9E926*B. I HAVE HAD THIS FORD EXPEDITION FOR 11 MONTHS. I LEARNED MANY THROTTLE BODY PARTS ON FORD EXPLORERS HAVE BEEN REPLACED BY SEARCHING THE INTERNET FOR INFORMATION. THERE WAS NO LISTINGS OF 2016 EXPEDITIONS HAVING THIS LIFE THREATENING FAILURE. I DO HOPE AND PRAY THAT NO ONE IS HURT OR KILLED BEFORE THIS SITUATION IS CORRECTED. *TR

12/2/2016

STARTED CAR LEFT MY HOME AND PULLED OUT ONTO THE ROAD. I BEGAN TO ACCELERATE. I REACH A SPEED OF APPROXIMATELY 40 MPH AND I FELT A SLIGHT SHUTTER AND SAW A WARNING INDICATOR WRENCH LIGHT UP ON THE CAR. I DEPRESSED THE THROTTLE AND FOUND THAT THE VEHICLE WAS UNRESPONSIVE TO THROTTLE INPUT. I HAD TO COAST ALONG TO A STOP THANKFULLY I WAS IN A SAFE AREA WHEN THIS OCCURRED. IF THIS EVENT WERE TO OCCUR IN CERTAIN SCENARIOS THE OUTCOME COULD BE FATAL. I WAS ABLE TO TURN OFF THE CAR AND RESTART AND I NOW HAD NORMAL FUNCTIONALLY. THE VEHICLE WAS TAKEN TO THE LOCAL FORD DEALERSHIP WHERE THE INFORMED THAT THIS WAS CAUSED BY A FAULTY THROTTLE BODY CONTROL. FROM DOING SOME ONLINE RESEARCH THIS PROBLEM APPEARS TO HAVE BEEN VERY PREVALENT ON OTHER FORD MODELS.

6/12/2017

AROUND JULY 2018 MY EXPEDITION STARTED JUST RANDOMLY CUTTING OFF WHILE DRIVING WITH MY 2 CHILDREN IN THE CAR. AFTER GETTING THE CODES READ IT CAME UP AS THE THROTTLE BODY. WE HAD THE THROTTLE BODY REPLACED AND IT SEEMED TO HELP UNTIL ABOUT NOV 2018 THEN INSTEAD OF CUTTING OFF WHILE DRIVING THE CAR WOULD JERK HARD AND THEN YOU COULD NOT ACCELERATE OVER ABOUT 50MPH. MULTIPLE THINGS STARTED FLASHING ON THE DASH LIKE THE WRENCH, TRACTION CONTROL, HILL DESCENT, AND CHECK ENGINE. WE GOT ALL CODES READ AND THIS TIME IT WAS THE MAP SENSOR. WE HAVE REPLACED THE MAP SENSOR 2 TIMES WITH THE MOST RECENT IN JAN 2019. NOW THE EXPEDITION HAS STARTED TO AGAIN FLASH TRACTION CONTROL, HILL DESCENT, WRENCH, CHECK ENGINE AND THE CODES ARE READING MAP SENSOR AGAIN!! WE HAVE SPENT $200 ON EACH SENSOR WE HAVE REPLACED WHICH HAVE BEEN 3! WE HAVE ANOTHER APPOINTMENT AT THE END OF JAN TO FIND OUT AGAIN IF IT IS THE MAP SENSOR FOR A 3RD TIME OR IF IT IS SOME COMPUTER MALFUNCTION. WE HAVE NO MORE WARRANTY. FORD NEEDS TO LOOK INTO THIS PROBLEM AS I HAVE READ OTHER COMPLAINTS AND IT IS DEFINITELY NOT SAFE WHEN I'M DRIVING WITH MY KIDS AND THE CAR JERKS AND THEN YOU CAN NO LONGER ACCELERATE.

1/23/2019

VEHICLE SPONTANEOUSLY STARTED ON FIRE. IT HAD BEEN TURNED OFF AT A RESTAURANT IN PARKING AREA. IT HAD BEEN DRIVEN ABOUT 3 MILES IN TOWN JUST BEFORE THE FIRE. THE VEHICLE HAD LOW MILEAGE, APPROXIMATELY 50000 MILES. NO KNOW MECHANICAL OR OTHER ISSUES, SERVICED REGULARLY.

2/13/2020

TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. WHILE DRIVING AT ANY SPEED AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND STALLED AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE THROTTLE BODY WAS REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

11/29/2016

ON 11-30-2016 WITH CLEAR WEATHER AT ABOUT 3 PM TRAVELING AT TRAFFIC SPEED OF 70 MPH ON I610 SOUTH LOOP EAST HARRIS COUNTY TX (CITY OF HOUSTON) IN THE 3RD LANE RIGHT FROM THE RIGHT SIDE SHOULDER OF 4 LANES, A "WRENCH" ICON COME ON THE DISPLAY AND SAID TO CONTACT THE DEALER. IMMEDIATELY AT THE SAME TIME THE EXPEDITION LOST ALL ACCELERATOR POWER. THE PEDAL WENT LIMP. A HAZARDOUS, PERILOUS DRIFT ACROSS THE ONCOMING 2 RIGHT LANES TO THE SHOULDER WAS TERRIFYING . BY THE GRACE OF GOD WE MADE IT TO THE SHOULDER WITHOUT BEING HIT AND/OR CAUSING A MULTI CAR WRECK AND PROBABLE FATALITIES. THE CAR MOTOR CONTINUED RUNNING, BUT THERE WAS NO ACCELERATION, NO POWER TO MOVE THE CAR. THE CAR WAS TOWED TO THE FORD DEALER WHERE THE THROTTLE BODY IDENTIFIED AS THE FAILURE AND WAS REPLACED. THE ORIGINAL PART THROTTLE BODY REPLACED WAS PART # BL3Z*9E9268A. THE NEW THROTTLE BODY IS PART # BL3Z*9E926*B. I HAVE HAD THIS FORD EXPEDITION FOR 11 MONTHS. I LEARNED MANY THROTTLE BODY PARTS ON FORD EXPLORERS HAVE BEEN REPLACED BY SEARCHING THE INTERNET FOR INFORMATION. THERE WAS NO LISTINGS OF 2016 EXPEDITIONS HAVING THIS LIFE THREATENING FAILURE. I DO HOPE AND PRAY THAT NO ONE IS HURT OR KILLED BEFORE THIS SITUATION IS CORRECTED. *TR

12/2/2016

ON 11-30-2016 WITH CLEAR WEATHER AT ABOUT 3 PM TRAVELING AT TRAFFIC SPEED OF 70 MPH ON I610 SOUTH LOOP EAST HARRIS COUNTY TX (CITY OF HOUSTON) IN THE 3RD LANE RIGHT FROM THE RIGHT SIDE SHOULDER OF 4 LANES, A "WRENCH" ICON COME ON THE DISPLAY AND SAID TO CONTACT THE DEALER. IMMEDIATELY AT THE SAME TIME THE EXPEDITION LOST ALL ACCELERATOR POWER. THE PEDAL WENT LIMP. A HAZARDOUS, PERILOUS DRIFT ACROSS THE ONCOMING 2 RIGHT LANES TO THE SHOULDER WAS TERRIFYING . BY THE GRACE OF GOD WE MADE IT TO THE SHOULDER WITHOUT BEING HIT AND/OR CAUSING A MULTI CAR WRECK AND PROBABLE FATALITIES. THE CAR MOTOR CONTINUED RUNNING, BUT THERE WAS NO ACCELERATION, NO POWER TO MOVE THE CAR. THE CAR WAS TOWED TO THE FORD DEALER WHERE THE THROTTLE BODY IDENTIFIED AS THE FAILURE AND WAS REPLACED. THE ORIGINAL PART THROTTLE BODY REPLACED WAS PART # BL3Z*9E9268A. THE NEW THROTTLE BODY IS PART # BL3Z*9E926*B. I HAVE HAD THIS FORD EXPEDITION FOR 11 MONTHS. I LEARNED MANY THROTTLE BODY PARTS ON FORD EXPLORERS HAVE BEEN REPLACED BY SEARCHING THE INTERNET FOR INFORMATION. THERE WAS NO LISTINGS OF 2016 EXPEDITIONS HAVING THIS LIFE THREATENING FAILURE. I DO HOPE AND PRAY THAT NO ONE IS HURT OR KILLED BEFORE THIS SITUATION IS CORRECTED. *TR

12/2/2016

WHILE DRIVING ON A CITY STREET I LOST POWER AND CONTROL TO THE ENGINE. CONTROL OF THE ENGINE IS LOST WHEN WITHOUT WARNING ACCELERATION IS LOST. THE CAR WILL SLOW UNTIL ABOUT 5 MILES AN HOUR SPEED. THE RPMS WILL FLUCTUATE UP AND DOWN AND STEPPING ON THE ACCELERATOR DOES NOTHING. NO WARNING IS GIVEN, AND I ALMOST GOT INTO AN ACCIDENT. THE DIAGNOSTIC WAS COMPLETED AT A FORD DEALERSHIP AND IT TURN OUT TO BE THE THROTTLE BODY. THIS SEEMS TO BE A KNOWN ISSUES WITH FORD CARS. THIS IS VERY DANGEROUS AS IT CAN HAPPEN AT ANY TIME. LOSING CONTROL OF ACCELERATION CAN BE DEADLY DEPENDING ON THE CIRCUMSTANCES. ONCE THE VEHICLE IS TURNED OFF AND STARTED UP AGAIN THE PROBLEM GOES AWAY UNTIL IT HAPPENS AGAIN, ONCE YOU HAVE IT, THE PROBLEM WILL BE THERE UNTIL IT IS REPAIRED AND HOPE THAT THE ISSUES NEVER RETURNS.

8/29/2017

THE SUNROOF EXPLODED WHILE PARKED. THE VISOR WAS CLOSED SO GLASS DID NOT ENTER THE CAR. THE CAR WAS PURCHASED NEW, AND HAS 15,000 MILES ON IT. THE SUNROOF GLASS HAD EXPANDED OUTWARDS, AS SEEN IN THE PICTURE, AND DID NOT HAVE ANY CRACKS DUE TO IMPACTS PRIOR TO THE GLASS FAILURE.

11/27/2017

WHEN DRIVING PAST CELL TOWERS THE SATELLITE SIGNAL GOES OUT REPEATEDLY. VERY DISTRACTING WHILE DRIVING. EXAMPLE ON I-5 AT 38.475641, -121.504846, ON BUSINESS-80 AT 38.571184, -121.468347, ON I-80 AT 38.663596, -121.357112, AND ON WALERGA RD SOUTH OF ELVERTA BLVD IN SACRAMENTO COUNTY. THERE IS A FORD SSM FOR THIS, AND WHILE MY VEHICLE WAS MANUFACTURED IN THE TIME RANGE SPECIFIED, I HAVE BEEN TOLD IT DOESNT' APPLY TO MY VIN. - HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2016/SB-10092559-5448.PDF SSM 46016

3/15/2018

TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, THE LOW BRAKE FLUID LEVEL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD FAILING TO EFFECTIVELY SLOW THE VEHICLE TO A STOP. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL TO SLOW THE VEHICLE. THE CONTACT STOPPED THE VEHICLE AND SHIFTED INTO REVERSE AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND SHIFTED THE VEHICLE INTO PARK. THE CONTACT STATED THAT HER HUSBAND ADDED TWO BOTTLES OF BRAKE FLUID TO THE RESERVOIR AND STATED THAT THERE WERE NO LEAK WAS VISIBLE. THE CONTACT STATED THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V332000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

8/6/2020

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the brake warning light was illuminated. The contact stated that while driving approximately 35 MPH, the brake waring light illuminated and the brake seized. The contact allowed the vehicle to cruise towards the side of the road while depressing the brake pedal to stop the vehicle. The vehicle was towed from the scene. The manufacturer was made aware of the failure. The approximate failure mileage was 62,000. VIN tool confirms parts not available.

5/23/2022

The contact owns a 2016 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle started smoking behind the glove box. The contact related the failure to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall was not yet available. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. Parts distribution disconnect.

2/13/2023

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that while attempting to defrost the windshield, the blower was inoperable. The contact stated that the blower had not worked for several months. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the blower failed and needed to be replaced. The dealer replaced the blower motor with a spare blower motor that was in the shop. The vehicle had been partially repaired. The contact stated that the replacement blower also failed and was no longer operational. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 116,467. Parts distribution disconnect.

5/24/2023

MY 2016 FORD EXPEDITION EL LTD V-6 3.5L WITH 354 ODOMETER MILES PRODUCED 4 MINOR PRELUDE ENGINE SURGES WITHIN A COUPLE HOURS ON THE ROADWAYS BEFORE IT WENT FULL THROTTLE 5 TIMES WITHIN A COUPLE MINUTES. IT SUDDENLY, AND WITHOUT WARNING, RAN DOWN MY WIFE AFTER SQUISHING HER AGAINST THE GARAGE-BEDROOM WALL (WHICH WAS DESTROYED) IN REVERSE, PLACED ME IN TRAFFIC DANGER WHEN IT RACED OUT OF THE DRIVEWAY, PLACED A WITNESS DRIVING IN THE STREET IN DANGER AS IT BACKED UP, AND WHILE TURNING INTO MY DRIVEWAY FORWARD, PLOWED HALF ITS LENGTH INTO A NEIGHBORS HOUSE, AND DESTROYED MOST OF ITS EXTERIOR AS A RESULT OF THE FORWARD AND REVERSE COLLISIONS. THE BRAKES WERE ABSOLUTELY USELESS AND COULD NOT BEGIN TO OVERPOWER THE INDIVIDUAL ENGINE FULL POWER SURGES. THE AIR BAGS NEVER DEPLOYED DESPITE THE FRONTAL IMPACT EXCEEDING 15 MPH. THE FULL THROTTLE ENGINE SURGE DURATIONS APPROXIMATED 6 SECONDS EACH; AND, THE TEMPORARY RETURNS TO IDLE LASTED 2-4 SECONDS. MY WIFE IS QUITE INJURED; BUT, COULD EASILY HAVE BEEN KILLED. I WAS PLANNING A HEAD-ON LARGE OAK TREE RAMMING TO STOP THE VEHICLE ONCE-AND-FOR-ALL. OTHER PEOPLE AND FORD NEED TO BE ADVISED OF THIS POTENTIAL DEATH TRAP SITUATION. PLEASE HELP.

12/26/2015

I RECENTLY BOUGHT A "NEW" USED CAR. A FEW WEEKS AFTER I BOUGHT IT, THE AIR BAG LIGHT CAME ON. I TOOK IT BACK TO THE DEALERSHIP, AND THEY INFORMED ME THAT THE AIRBAGS HAD BEEN TAMPERED WITH BY SOMEONE. THEY DID SOME RESEARCH, AND THEY AUCTION HOUSE THEY BOUGHT THE VEHICLE FROM NEVER DISCLOSED THAT IT HAD BEEN IN AN ACCIDENT. THEY TRIED TO COVER UP THAT THE AIRBAGS HAD BEEN DEPLOYED, THE CUT AND SPLICED THE WIRING TO BYPASS SAFETY RELAYS/SWITCHES SO A DIAGNOSTIC TESTER WOULD NOT CATCH IT. I DROVE AROUND FOR 6 MONTHS WITH MY TWO CHILDREN (BOTH UNDER THE AGE OF 3) WITH NO WORKING AIRBAGS! IF YOU CALL ME, I CAN HAVE THE DEALERSHIP CONFIRM EVERYTHING.

2/8/2018

WHILE IN MOTION THE TRUCK DIVES TO THE RIGHT. THIS IS NOT CONSTANT BUT THE VEH SEEMS TO HAVE ITS OWN MIND AS TO WHEN IT DIVES OFF THE HWY. THIS HAPPENS FROM THE LEFT, CENTER AND RIGHT LANES. SPEEDS DO NOT MATTER, LOW OR HIGH. 4 VISITS TO A FORD DEALER AND A COMPLAINT BUT THE MATTER IS NOT BEING SOLVED. THIS IS UNSAFE TO DRIVE

9/26/2016

THE VEHICLE DASHBOARD STARED SHOWING THE WARNING STERING ASSIST FAULT SERVICE REQUIRED. THE STERING IS DISABLED AND IT BECOMES VERY HARD OR IMPOSSIBLE TO DRIVE. ISSUE STARTED HAPPENING AT ANY TIME WHILE DRIVING.

4/15/2021

I WAS DRVING 70 MPH ON HIGHWAY WHEN MY CAR STARTED TO LOOSE POWER AND A WRENCH SYMBOL APPEARED. I HAD NO POWER AND HAD TO ROLLED TO SIDE OF HIGHWAY. MESSAGE SAID TRANSMISSION TEMP 199 DEGREES. I HAD IT TOWED TO DEALER AND THEY ARE TELLING ME IT NEEDS A NEW THROTTLE BODY. I AM RETIRED AND ONLY DRIVE 2 TIMES A WEEK TO SEE GRAND CHILDREN, GO TO STORE OR DOCTORS AND I ONLY HAVE ABOUT 43,000 MILES. CAR HAS HAD ALL SCHRDULED MAINTANANCE. I SEE FORD HAD A RECALL FOR OTHER 2015 AND 2016 MODELS FOR THROTTLE BODY THAT EXPIRED IN 2017 BUT NOTHING FOR 2016 EXPEDITION. THIS IS GOING TO COST ME $450.00.

5/28/2019

WHILE DRIVING DOWN THE VERY BUSY INTERSTATE AT 75-80 MPH THE VEHICLE JERKED AND THEN LOST ALL THROTTLE POWER. THE WRENCH INDICATOR LIGHT CAME ON. WITH NO THROTTLE I HAD TO EASE MYSELF INTO THE NARROW SHOULDER WHILE SEMI AFTER SEMI FLEW BY. THIS WAS TERRIFYING! I TURNED THE VEHICLE OFF & BACK ON AND IT WORKED FINE TO HEAD HOME. IT HAPPENED 2 MORE TIMES ON THE WAY HOME BUT THANKFULLY ON SMALL COUNTRY ROADS.

7/24/2020

WHILE DRIVING ON A CITY STREET, MY BRAKE PEDAL LOST RESISTANCE AND WENT TO THE FLOOR. I DISCOVERED THAT THE BRAKE FLUID RESERVOIR WAS EMPTY. I WAS ABLE TO GET THE VEHICLE TO A LOCAL DEALERSHIP BECAUSE THE BACK BRAKES WERE FUNCTIONING. I DISCOVERED THAT THIS WAS A COMMON OCCURRENCE FOR THE 2016 FORD F150 (THAT HAS BEEN RECALLED BECAUSE OF THE MASTER BRAKE CYLINDER) AND WAS BECOMING A COMMON OCCURRENCE THE 2016 FORD EXPEDITION. IT SEEMS THAT BOTH MODEL SHARE THE SAME PART. THE LOCAL FORD DEALER DIAGNOSED THE PROBLEM AND REPLACED THE MASTER BRAKE CYLINDER AND BOOSTER ASSEMBLIES. THE REPAIR WAS DELAYED ABOUT A WEEK BECAUSE THE "RECALLED" MASTER BRAKE CYLINDER MODEL WAS ORDERED IN ERROR AND THE NEW MODEL WOULD TAKE A FEW DAYS TO GET IN. I FOUND THAT TO BE A STRANGE COMMENT WHEN THERE IS NOT INFORMATION RELATED TO A RECALL FOR THE 2016 FORD EXPEDITION.

10/8/2020

WHILE DRIVING THE VEHICLE AT APPROX 35 MPH ON A CITY STREET. THE BRAKES WERE LIGHTLY APPLIED UPON APPROACHING A TRAFFIC LIGHT. THE PEDAL, WITHOUT ANY WARNING, WENT STRAIGHT TO THE FLOOR WITH NO RESISTANCE AND THEN THE BRAKE WARNING LIGHT CAME ON. PUMPING THE BRAKES ALLOWED THE VEHICLE TO SLOWLY DECELERATE BUT, PEDAL TRAVEL CONSISTENTLY WENT FULL THROW. A VISUAL INSPECTION SHOWED AN EMPTY FLUID RESERVOIR AND NO INDICATION OF AN EXTERNAL LEAK. THE BREAK DOWN SHOWS THE MASTER CYLINDER FAILED AND WAS DIVERTING THE BRAKE FLUID INTO THE BOOST ASSEMBLY. THE VEHICLE HAS 56,511 MILES ON IT.

10/16/2020

TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 30 MPH, THE BRAKES BECAME SPONGY WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER DRIVING AN ADDITIONAL FOUR MILES, AND ATTEMPTING TO PULL INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOOR. AFTER PUMPING THE BRAKE PEDAL SEVERAL TIMES, THE VEHICLE STOPPED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. ROADSIDE ASSISTANCE ARRIVED AND THE TOW TRUCK DRIVER STATED THAT THERE WAS NO BRAKE FLUID INSIDE THE BRAKE MASTER CYLINDER. THE VEHICLE WAS TOWED TO GALPIN FORD (15505 ROSCOE BLVD, VAN NUYS, CA 91343, (818) 787-3800) AND THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 37,222.

10/22/2020

Low brake fluid light came on. I pulled off road to think, but since it said "low" brake fluid and not "empty" brake fluid, and since I was already on my way to the dealer for an oil change, I decided to proceed. When ready to go again, brake pedal went all of the way to the floor. Mechanic says the brake fluid is leaking into the power booster. His research found same problem with 2016 F150's that used the same part but was recalled, but Expedition's were not recalled. Required tow truck to take to Ford dealer 1-1/2 hrs from my home. Should have already been a recall or a warning that something could happen since Ford has already experienced this with the F150's.

6/15/2021

The contact owns a 2016 Ford Expedition. The contact stated that the back-over prevention camera was inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and informed the contact that the VIN was not under recall for the failure. The failure mileage was approximately 53,000.

8/9/2024

The contact owns a 2016 Ford Expedition. The contact stated that the rearview camera displayed a distorted blue image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The message "Camera not Available" was displayed. However, while driving on the roadway, the camera operated as intended. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure and the contact was provided a case number and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the VIN was not included. The failure mileage was unknown.

6/3/2025

THE ALUMINUM TAILGATE/HATCH SHOWS SIGNS OF CORROSION. FORD DID COVER IT EVENTUALLY AFTER ESCALATING IT. HOWEVER, OTHER OWNERS ARE REPORTING THIS ISSUE ON MODELS 2000-2017.

3/15/2018

VEHICLE SPONTANEOUSLY STARTED ON FIRE. IT HAD BEEN TURNED OFF AT A RESTAURANT IN PARKING AREA. IT HAD BEEN DRIVEN ABOUT 3 MILES IN TOWN JUST BEFORE THE FIRE. THE VEHICLE HAD LOW MILEAGE, APPROXIMATELY 50000 MILES. NO KNOW MECHANICAL OR OTHER ISSUES, SERVICED REGULARLY.

2/13/2020

THE VEHICLE BLOWER SPEED CONTROLLER DOESN'T MATCH SETTING ON THE CLEMENT CONTROL. THE BLOWER WILL BLOW AT FULL SPEED OR NOT AT ALL. THIS HAPPENS NOT MATTER THE DISPOSITION TO THE VEHICLE. I TOOK THIS IN WHILE UNDER WARRANTY, NOTHING WAS FOUND. SECOND TIME OUT OF WARRANTY, STATED IT WAS A SOFTWARE UPDATE THAT WAS NEEDED. THIRD TIME THEY FOUND THE ISSUE WITH THE SPEED CONTROL AND THE WIRE HARNESS HAD MELTED (POTENTIAL FIRE ISSUES). NOW THAT THE ISSUE WAS FOUND, PALM COAST FORD REFUSES TO FIX IT UNDER WARRANTY. ON SEARCHING MOST COMMON ISSUES WITH THE FORD EXPEDITION I HAVE FOUND THAT THE BLOWER SPEED CONTROL IS AN ISSUE FOR MANY PEOPLE. FROM PERSONAL FINDING, IT IS A FIRE HAZARD, WHICH MAKES IT A SAFETY HAZARD. I HAD MENTIONED IT TO THE DEALERSHIP SINCE I BOUGHT THE VEHICLE. WHEN IT GOT MORE COMMON OF AN ISSUE AND MORE ANNOYING, I TOOK IT IN WHILE STILL UNDER WARRANTY TO HAVE IT DOCUMENTED.

11/5/2018

WE DETECTED A BURNT RUBBER SMELL WHILE DRIVING ON A SURFACE STREET (WITH A/C ON). THE A/C SUDDENLY QUIT. WE PULLED OVER TO TURN SUV OFF AND BACK ON AGAIN HOPING A/C WOULD RETURN. A/C DID NOT RETURN, SMOKE BEGAN BILLOWING OUT OF A/C VENTS. STOPPED AT A GAS STATION AND TURNED OFF SUV. THE SMOKE FROM THE VENTS GOT THICKER AND LARGE FLAMES BEGAN COMING OUT UNDERNEATH THE DASH. HUSBAND RAN IN TO GAS STATION AND GOT A FIRE EXTINGUISHER AND PUT OUT THE FIRE. FIRE KEPT RESTARTING (THE PARKING LIGHTS WERE ON THOUGH THE CAR WAS OFF). HUSBAND FINALLY HAD TO DISCONNECT THE BATTERY TO KEEP FIRE FROM RESTARTING. THE A/C/HEATER BLOWER THEN FELL OUT ONTO THE FRONT PASSENGER FLOOR-MAT BURNED TO A CRISP.

9/5/2020

TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. WHILE THE CONTACT'S WIFE WAS STOPPED AT A STOP SIGN, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. ONE OF THE PASSENGERS SUSTAINED MINOR BRUISING THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOTALED OR TOWED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT INDICATOR AND CHIME DID NOT FUNCTION WHEN THE SEAT BELT WAS NOT UTILIZED. THE VEHICLE WAS TAKEN TO MTN. VIEW FORD LINCOLN (423-458-6182, LOCATED AT 301 E 20TH ST, CHATTANOOGA, TN 37408) WHERE THE SERVICE MANAGER STATED THAT THE VEHICLE MODEL WAS NOT EQUIPPED WITH A SEAT BELT INDICATOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE TRANSFER CASE AND REAR AXLE WERE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

11/13/2019

When using the power folding third row option appropriately, the seat got stuck on something and snapped off two of the rear seat female seatbelt connectors. This is a huge safety concern, knowing that these connectors can snap off, when we use them to secure our children.

9/8/2022

TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 45 MPH, A LOUD EXPLOSION SUDDENLY OCCURRED INSIDE THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE DRIVER SIDE THIRD ROW WINDOW HAD EXPLODED AND SHATTERED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE WINDOW WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,096.

9/28/2016

WINDSHIELD SEAL FLIES OUT AT 55MPH OR GREATER. CAR BRAND NEW. DEALERS (ASHEVILLE FORD NC) DO NOT KNOW PROPER REPAIR AND DISMISSIVE OF DANGER AND CUSTOMER. THE DEALER FALSELY MARKS PAPERS AS WARRANTEE REPAIR WHEN A CALL TO FOR SAYS THAT VIN NUMBERED CAR HAD NO REPORT OF WARRANTEE REPAIR. FRAUDULENT REPORTING. FURTHER REPAIRS DON'T WORK. ONE FORD DEALER, CORRECTLY, SAID WINDSHIELD AND SEAL MUST BE REPLACED AS A UNIT. DEALERS IGNOR.

10/13/2016

SINCE THE PURCHASE OF MY NEW EXPEDITION I HAVE HAD ISSUES WITH THE POOR PERFORMANCE OF THE HEADLIGHTS. THE EXPEDITION HAS THE PROJECTOR STYLE HEADLIGHTS AND THE LIGHT OUTPUT IS TERRIBLE. DRIVING IN THE WINTER MONTHS WITH RAIN OR SNOW THE VISIBILITY IS NEAR ZERO. I TOOK THE CAR BACK TO THE DEALER THE DAY AFTER I PURCHASED THE CAR, SPRING 2016, AND THEY MADE SOME ADJUSTMENTS. HOWEVER NOW THAT IT IS GETTING DARK EARLIER I FIND MYSELF DRIVING IN THE DARK MORE OFTEN AND THE VEHICLE IS NEAR UNSAFE. I FEAR THAT I WILL NOT SEE AN OBJECT OR ANIMAL IN THE ROAD. THE CAR HAS BEEN BACK AT THE DEALER FOR OVER A WEEK, THEY HAVE TRIED REPLACING THE HEADLIGHTS BUT I FEAR IT IS A DESIGN FLAW. I PICKED UP THE CAR THIS EVENING AND WHEN I STARTED DRIVING DOWN THE ROAD I HAD TO DOUBLE CHECK TO CONFIRM THE HEADLIGHTS WERE ON. I IMMEDIATELY TOOK IT BACK TO THE DEALER, THE GENERAL MANAGER ALSO ACKNOWLEDGED THE HEADLIGHTS LOOKED LIKE A PROBLEM. THE CAR WAS PURCHASED NEW SO I WOULD EXPECTED IT NOT TO HAVE THESE ISSUES. I WOULD APPRECIATE ANY ATTENTION YOU CAN OFFER TO THIS UNSAFE PROBLEM. *TR

1/17/2017

THE LOW BEAM HEADLIGHTS DO NOT ADEQUATELY LIGHT UP THE ROAD AHEAD. YOU CAN BARELY SEE ANYTHING ON THE ROAD IN FRONT OF THE CAR. I MUST USE THE HIGH BEAMS IF I WISH TO SEE THE ROAD AHEAD OF ME. I HAVE HEARD THAT THIS IS A PROBLEM WITH MANY EXPEDITIONS. THIS OCCURS WHEN THE CAR IS IN MOTION. IT OCCURS WHETHER THE CAR IS ON THE HIGHWAY OR CITY STREET.

3/15/2018

TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING AT AN UNKNOWN SPEED, THE INFOTAINMENT SCREEN WAS FAULTY FOR GPS NAVIGATION, VOICE COMMAND AND TEMPERATURE CONTROL FOR THE REAR OF THE VEHICLE. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.*DT CONSUMER STATED APIM MODULE WAS FAULTY.*JB

12/16/2020

Unknown. Faulty apim unit, unable to upgrade. Dealer wants $1500.00 to replace. Ford has had many issues with these units

4/21/2022

I had a flat tire and needed to install the spare tire. I jacked the vehicle up and tried to take the wheel lug nuts off. The manufacturer supplied lug removal bar's head would not fit over the wheel lug nuts. Consequently, I was not able to remove the flat tire and install the spare tire. Saftey was compromised by having to drive on a damaged tire approximately 10 miles to a repair shop. Had I been out of town or on a highway the saftey issues would have been greatly magnified. The repair shop had difficulty removing the lug nuts. They had to use special half sized sockets and pound the sockets onto the lug nuts before they could be removed. The independent service center states that this issue is not unusual for Ford products with two piece lug nuts. This incident did not cause an accident, injury or vehicle damage. Nothing was reported to any authorities, excluding this incident report. Bottm line; in cases of road side tire failure, the damaged tire needs to able to be removed and the spare installed to facillitae safe transport to a repair facility.

8/12/2021

During normal dealer service interval, I was advised by car dealer that lug nuts were in need of replacement. As vehicle is less than 5 years old and has under 60k miles, I said that seemed abnormal. Service agent advised they “see it all the time.” As this seems like a safety issue, I inquired if there was a recall or service bulletin. Advised, there was none. Work was completed. I contacted Ford Motor Company and asked about issue and reimbursement. They told me it was a known issue and that no recall existed and therefore they would NOT reimburse. They told me their current position is that lug nuts are a “wear and tear item” like tires. I told them never in my life of driving (over 4 decades and in excess of million miles) have I ever been advised that lug nuts need replacing.

10/30/2021

I WAS DRIVING ON A SMALL HIGHWAY (2 TIMES) AND A NEIGHBORHOOD STREET (1 TIME) GOING 25 MPH (45 MPH ON THE HIGHWAY) OR MORE WHEN ALL OF THE SUDDEN I WAS UNABLE TO ACCELERATE. MY CAR SEEMED TO SHIFT INTO A DIFFERENT DRIVE WITH THE WAY IT FELT AND SOME SHAKING. I WOULD PUSH THE PEDAL TO THE FLOOR AND NOTHING WOULD HAPPEN. I HAD TO COAST INTO A PARKING LOT TWICE OFF OF A BUSY ROAD WITH MY CHILDREN IN THE CAR. WHEN THE CAR WAS TURNED OFF AND THEN BACK ON IT WAS AS IF NOTHING EVER HAPPENED AND RAN FINE SO THAT I COULD DRIVE HOME. I HAD A MECHANIC DO A DIAGNOSTIC AND NO CODES FOR THIS INCIDENT WHERE STORED OR PRESENT. THE THIRD TIME IT HAPPENED I DID NOT SHUT THE CAR OFF UNTIL SOMEONE COULD COME AND RUN A DIAGNOSTIC WHICH READ THE CODE P2112, THROTTLE ACTUATOR, CONTROL SYSTEM STUCK? REPLACED THE THROTTLE BODY. THIS LAST TIME IT HAPPENED, I HAD TO CROSS TWO LANES OF BUSY MORNING WORK TRAFFIC IN ORDER TO GET TO A PARKING LOT.

1/18/2021

Backup camera is distorted/intermittent

6/25/2021

The lug nuts are 'swollen', difficult to remove and are 'separating' according to America's Tire personnel who rotate and balance my tires.

3/24/2022

The car is less than 6 year old and was driven less than 20,000 miles, no accidents and never off road. Left rear shock was leaking and so was the left rear axle seal, I could not tell how much differential oil was leaked out, but there is quite a lot. I feel that there could be a serious safety concern.

7/20/2022

The rear backup camera has failed 5 times, the last time after only 7 days. There is a recall out on this problem on other Ford Vehicles (i.e. F150, Expedition, etc.) but not my model year. This is an extreme safety issue as it makes the vehicle unsafe to backup. The blind spot with the Extended Length edition is probably about 20 plus feet using just the mirrors. I've repeatedly contacted Ford Customer Service and the Dealer, and it has yet to be resolved. In some cases, the Ford Customer Service person stopped communicating with me and closed out the Open Case without notice or action to resolve. In one case they wanted me to pay for more than half of the cost without any assurance that the problem was understood or a fix in place. The Dealership has investigated several times and determined that the problem is not with the wiring or the display, but with the camera. The issue appears to be with the design, manufacture, or failure of the components used not suitable for the environment (temperature, humidity or vibration). The fear is that someone will be injured, or a fatality will occur, at a minimum damage to other property and the vehicle. This is an untenable situation. Thank you for reviewing this and hopefully escalating this to the level of a recall. I'm sure based upon the review of other complaints on the internet that I'm not the only person with this safety issue.

1/16/2023

The contact owns a 2016 Ford Expedition. The contact stated that while her husband was driving approximately 30 MPH, a loud explosion sound came from the engine compartment and engine oil began to leak from the vehicle. The vehicle was later towed to the local dealer who diagnosed that the turbo line had failed causing the turbo to strike the engine, creating a hole in the engine block. The contact was informed that the engine and turbo needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 120,000.

10/2/2023

The contact owns a 2016 Ford Expedition. The contact stated that on several occasions while driving at various speeds, the transmission inadvertently downshifted into a lower gear, causing the rear wheels to lock up. The vehicle was taken to an independent mechanic where it was diagnosed that the leadframe, valve body, and output shaft sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 126,000.

1/12/2024

The contact owns a 2016 Ford Expedition. The contact stated that an unknown fluid was leaking from the vehicle in two locations. The engine warning light was illuminated. The vehicle was taken to an independent mechanic and informed about a possible catalytic converter failure. The mechanic blew out the parts. The vehicle was taken to the local dealer, where it was diagnosed that the valve cover gasket was fractured, and the catalytic converter and vacuum pump needed to be replaced. The dealer informed the contact that the parts were not available. The dealer used silicon to secure the valve cover gasket. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 125,000.

2/16/2024

The contact owns a 2016 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The contact pulled over and restarted the vehicle, but the failure recurred. The vehicle was taken to an independent mechanic, who determined that the throttle body needed to be replaced. The contact replaced the throttle body; however, while driving, the vehicle made an abnormally loud sound. The contact inspected the vehicle and discovered that the throttle body hose clamp had detached. The contact reconnected the hose clamp, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 85,605.

10/31/2024

I was fastening my nephew in his carseat to get ready to leave and as I was buckling the croch part the one side was fastened and went to buckle otherwise and was pulling the buckle up to the clips to fasten and the fastened one came out. Does not stay latched while fastening otherwise with just a little pull on otherwise it unhooks. This happened while in home and buckling up to leave.

3/14/2025

When backing up the camera goes out and I cannot see what is behind me. This keeps happening intermittently.

3/21/2025

The contact owns a 2016 Ford Expedition. The contact stated while driving 2 MPH, the accelerator was depressed, and there was a grinding sound coming from the rear-end of the vehicle. There were no warning lights illuminated. The vehicle was then taken to a dealer where it was diagnosed with rear differential failure. On a separate occasion, a year later the rear differential failure recured. The vehicle was taken to the dealer and the rear end was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 85,913.

4/4/2025

The contact owns a 2016 Ford Expedition. The contact stated that while driving approximately 35 MPH and hauling a trailer attached to the tow hitch, the trailer suddenly detached from the vehicle. The trailer hitch had fractured due to extensive rust. The dealer was contacted and informed about the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 129,000.

4/9/2025

Rear view camera went out. Mechanic traced it to a broken camera. 90,000 miles on vehicle when it went out.

6/5/2025

Rear view camera went out. Mechanic traced it to a broken camera. 90,000 miles on vehicle when it went out.

6/5/2025