2017 Ford Transit Owner Complaints

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING UNKNOWN SPEEDS, THE 'TRANSMISSION NEEDS TO BE PLACED IN PARK' WARNING MESSAGE ILLUMINATED AND THE INSTRUMENT PANEL WAS BLANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE. THE MECHANIC REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT CALLED THE LOCAL DEALER (AUTONATION FORD SCOTTSDALE, 8555 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, (480) 630-2827) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000.

7/3/2018

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PARTS FOR NHTSA CAMPAIGN NUMBERS: 17V408000 (POWER TRAIN) AND 17V668000 (ELECTRICAL SYSTEM). THE DEALER (SUBURBAN FORD OF FERNDALE, 21600 WOODWARD AVE, FERNDALE, MI 48220, (248) 399-1000) WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. THE VEHICLE HAD BEEN PARKED AT THE CONTACT'S RESIDENCE FOR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

8/16/2018

I WORK FOR NESTLE AND WE HAVE A 2107 FORD TRANSIT VAN. FIRST THE VAN SAID TO REPLACE EXHAUST FILTER EVEN THOUGH IT WAS BRAND NEW. THE SMELL COMING FROM THE VENTS WAS SO POWERFUL THEY MADE ME NAUSEATE AND LIGHT HEADED. THE SMELL WAS SO STRING IT STUCK ONTO MY CLOTHES. TIL THIS DAY THEY STILL HAVE NOT BEEN ABLE TO FIND THE CAUSE OR FIX THE PROBLEM. BUT NOW READING THAT OTHER VEHICLES HAD THE SAME ISSUE I KNOW NOW THAT I'M NOT CRAZY OR MAKING THIS UP.

1/25/2018

THIS IS THE SECOND TIME OUR GAS PEDAL HAS SNAPPED AND BROKE OFF WHEN TAKING OFF/ ACCELERATING. IT HAS ALSO SEEMED TO DEVELOP SOME SORT OF STUTTER/BOG/HESITATION THAT SEEMS TO BE LINKED WITH THE COMMUNICATION FROM THE GAS PEDAL TO THE COMPUTER. SOMETIMES WE WILL GO AHEAD AND PULL ON OUT INTO TRAFFIC AND ACCELERATE TO GET UP TO SPEED AND THE VAN WILL BASICALLY FEEL LIKE IT'S STUTTERING/ HESITATING AND WE GIVE IT FURTHER THROTTLE WITH THE GAS PEDDLE, THEN IT WILL FINALLY ENGAGE AND SEEMS TO DROP DOWN SEVERAL GEARS AND SLAM/THRUST FORWARD. WE HAVE CONTACTED OUR LOCAL FORD DEALER MOUNTAIN VIEW FORD OF CHATTANOOGA TN AND THEY HAVE YET TO CORRECT OR REPAIR THIS PROBLEM. OUR VAN IS STILL COVERED UNDER FACTORY WARRANTY. WE HAVE HAD TO SOURCE THE REPLACEMENT PART FROM A JUNK YARD BOTH TIMES IN ORDER TO USE OUR VEHICLE WHICH HAD TO BE TOWED OFF THE ROADWAY. THE GAS PEDAL ASSEMBLY IS MADE OF PLASTIC AND HAS NO BACK STOP TO STOP THE SUSPENDED GAS PEDAL FROM BOTTOMING OUT ONCE IT'S AT FULL ACCELERATION. I HAVE READ ONLINE THIS HAS HAPPENED TO OTHERS DEALING WITH THIS SAME ISSUE. THE PROBLEM IS GOING TO BE WE'RE GOING TO BE MERGING ON TO INTERSTATE AND IT'S GOING TO BRAKE AND LEAVE US STRANDED IN THE MIDDLE OF THE FREEWAY WITH ONCOMI NG TRAFFIC AND NO WAY TO GET OUT OF THE WAY. *DT*JB *BF*JB

12/3/2018

ELECTRICAL THROTTLE BODY FAILED DURING DRIVING. LOST ALL POWER.

7/12/2019

VEHICLE WILL RANDOMLY SHIFT INTO FIRST GEAR TYPICALLY WHILE GOING DOWN HILL ON INTERSTATE AT SPEEDS OF 70 MPH OR GREATER. THE RESULTING SHIFT CAUSES THE ENGINE TO REV FAR PAST RED LINE AND CAUSES SEVERE UNINTENDED DECELERATION. SITUATION HAPPENS WITHOUT WARNING AND AFTER A FEW MORE HARSH SHIFTS GOES BACK TO NORMAL. CONTACTED MULTIPLE FORD DEALERS WITH NO ANSWER TO PROBLEM.

3/5/2020

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT NOTICED THAT THE STEREO SPEAKER ABOVE THE FRONT DRIVER'S SEAT STARTED TO SMOKE, AND FLAMES APPEARED FROM TWO WIRES THAT RAN FROM THE SUBWOOFER. THE CONTACT EXTINGUISHED THE FIRE BY UNPLUGGING ALL THE WIRING FROM A WALL COMPARTMENT. THE CONTACT SUSTAINED BURNS TO THE FINGERS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, WHEN USING THE GENERATOR, THE POWER FAILED. THE RV WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER CORD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IT WAS UNKNOWN IF A DEALER WAS CONTACTED OR NOT. THE MANUFACTURER STATED THAT THEY WOULD REPLACE THE GENERATOR. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

1/25/2018

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING UNKNOWN SPEEDS, THE 'TRANSMISSION NEEDS TO BE PLACED IN PARK' WARNING MESSAGE ILLUMINATED AND THE INSTRUMENT PANEL WAS BLANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE. THE MECHANIC REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT CALLED THE LOCAL DEALER (AUTONATION FORD SCOTTSDALE, 8555 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, (480) 630-2827) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000.

7/3/2018

WHILE ON HIGH SPEED THE CAR COULD VIBERATE AND SOME TIMES ALSO NOT SITTING IN LANE AC IN PASSENGER NOT GOOD ITS THE SAME SYSTEM THEY USE FOR FOR A MALL CAR THINKS KEEP BRAKING LIKE THE PICTURE ATTACHED AND THE CLIP FOR WNDW ISNT SAFE AND STRONG I SHOWED IT FOR FORD ITS A NOW VEHICLE THEY ARE PLAYING AROUND WITH COSTEMERS

11/2/2017

THIS IS THE SECOND TIME OUR GAS PEDAL HAS SNAPPED AND BROKE OFF WHEN TAKING OFF/ ACCELERATING. IT HAS ALSO SEEMED TO DEVELOP SOME SORT OF STUTTER/BOG/HESITATION THAT SEEMS TO BE LINKED WITH THE COMMUNICATION FROM THE GAS PEDAL TO THE COMPUTER. SOMETIMES WE WILL GO AHEAD AND PULL ON OUT INTO TRAFFIC AND ACCELERATE TO GET UP TO SPEED AND THE VAN WILL BASICALLY FEEL LIKE IT'S STUTTERING/ HESITATING AND WE GIVE IT FURTHER THROTTLE WITH THE GAS PEDDLE, THEN IT WILL FINALLY ENGAGE AND SEEMS TO DROP DOWN SEVERAL GEARS AND SLAM/THRUST FORWARD. WE HAVE CONTACTED OUR LOCAL FORD DEALER MOUNTAIN VIEW FORD OF CHATTANOOGA TN AND THEY HAVE YET TO CORRECT OR REPAIR THIS PROBLEM. OUR VAN IS STILL COVERED UNDER FACTORY WARRANTY. WE HAVE HAD TO SOURCE THE REPLACEMENT PART FROM A JUNK YARD BOTH TIMES IN ORDER TO USE OUR VEHICLE WHICH HAD TO BE TOWED OFF THE ROADWAY. THE GAS PEDAL ASSEMBLY IS MADE OF PLASTIC AND HAS NO BACK STOP TO STOP THE SUSPENDED GAS PEDAL FROM BOTTOMING OUT ONCE IT'S AT FULL ACCELERATION. I HAVE READ ONLINE THIS HAS HAPPENED TO OTHERS DEALING WITH THIS SAME ISSUE. THE PROBLEM IS GOING TO BE WE'RE GOING TO BE MERGING ON TO INTERSTATE AND IT'S GOING TO BRAKE AND LEAVE US STRANDED IN THE MIDDLE OF THE FREEWAY WITH ONCOMI NG TRAFFIC AND NO WAY TO GET OUT OF THE WAY. *DT*JB *BF*JB

12/3/2018

WHILE ON HIGH SPEED THE CAR COULD VIBERATE AND SOME TIMES ALSO NOT SITTING IN LANE AC IN PASSENGER NOT GOOD ITS THE SAME SYSTEM THEY USE FOR FOR A MALL CAR THINKS KEEP BRAKING LIKE THE PICTURE ATTACHED AND THE CLIP FOR WNDW ISNT SAFE AND STRONG I SHOWED IT FOR FORD ITS A NOW VEHICLE THEY ARE PLAYING AROUND WITH COSTEMERS

11/2/2017

PASSENGER SIDE SLIDING DOOR FREQUENTLY COMES OFF THE HINGES AND LATCH DOES NOT HOLD THE DOOR SHUT. THIS VEHICLE HAS HAD THE LATCH REPLACED TWO TIMES IN 2 MONTHS. WHEN THE VEHICLE IS IN MOTION, THE DOORS SLIDES OPEN.

10/24/2018

2017 FORD TRANSIT. CONSUMERS WRITES IN REGARD TO MALFUNCTIONS WITH BACK UP CAMERAS. *AS *TR

10/5/2018

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT THE BACK-UP CAMERA WAS REVERSED AND DISTORTED. CAMPERS INN RV OF RAYNHAM (720 CHURCH ST, RAYNHAM, MA 02767) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V202000 (VISIBILITY). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 9,910.

4/24/2019

THIS IS THE SECOND TIME OUR GAS PEDAL HAS SNAPPED AND BROKE OFF WHEN TAKING OFF/ ACCELERATING. IT HAS ALSO SEEMED TO DEVELOP SOME SORT OF STUTTER/BOG/HESITATION THAT SEEMS TO BE LINKED WITH THE COMMUNICATION FROM THE GAS PEDAL TO THE COMPUTER. SOMETIMES WE WILL GO AHEAD AND PULL ON OUT INTO TRAFFIC AND ACCELERATE TO GET UP TO SPEED AND THE VAN WILL BASICALLY FEEL LIKE IT'S STUTTERING/ HESITATING AND WE GIVE IT FURTHER THROTTLE WITH THE GAS PEDDLE, THEN IT WILL FINALLY ENGAGE AND SEEMS TO DROP DOWN SEVERAL GEARS AND SLAM/THRUST FORWARD. WE HAVE CONTACTED OUR LOCAL FORD DEALER MOUNTAIN VIEW FORD OF CHATTANOOGA TN AND THEY HAVE YET TO CORRECT OR REPAIR THIS PROBLEM. OUR VAN IS STILL COVERED UNDER FACTORY WARRANTY. WE HAVE HAD TO SOURCE THE REPLACEMENT PART FROM A JUNK YARD BOTH TIMES IN ORDER TO USE OUR VEHICLE WHICH HAD TO BE TOWED OFF THE ROADWAY. THE GAS PEDAL ASSEMBLY IS MADE OF PLASTIC AND HAS NO BACK STOP TO STOP THE SUSPENDED GAS PEDAL FROM BOTTOMING OUT ONCE IT'S AT FULL ACCELERATION. I HAVE READ ONLINE THIS HAS HAPPENED TO OTHERS DEALING WITH THIS SAME ISSUE. THE PROBLEM IS GOING TO BE WE'RE GOING TO BE MERGING ON TO INTERSTATE AND IT'S GOING TO BRAKE AND LEAVE US STRANDED IN THE MIDDLE OF THE FREEWAY WITH ONCOMI NG TRAFFIC AND NO WAY TO GET OUT OF THE WAY. *DT*JB *BF*JB

12/3/2018

POWER STEERING STOPS WORKING INTERMITTENTLY.

8/6/2019

BREAK CALIBERS HANGING UP IN REAR CAUSING PRE MATURE BREAK PAD WEAR AND ROTOR DAMAGE. CAUSED BREAKS TO WEAR DOWN FASTER AND ROTORS TO GET REPLACED.

12/4/2018

My brakes are very soft. They have been bled and still persist to be soft and will go all the way to the floor. I have found many people having this same problem online with no solution. There seems to be a problem with the ABS system or something. It makes it very hard to stop suddenly. All of my components are in working condition and well maintained.

10/17/2022

TL* THE CONTACT OWNS A 2017 FORD TRANSIT 250. THE CONTACT STATED THAT THE REAR DOOR OCCASIONALLY FAILED TO LOCK SECURELY. THE VEHICLE WAS TAKEN TO RACEWAY FORD (701 S GOVERNOR WILLIAMS HWY, DARLINGTON, SC 29532, (843) 393-5000) WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE RAN OUT OF FUEL EVEN THOUGH THE FUEL GAUGE INDICATED THAT THERE WERE EIGHT MILES REMAINING BEFORE EMPTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,457. *TT

5/10/2018

Vehicle loses ability to control acceleration going into a "limp" mode while on the highway. This poses a serious safety risk to the driver, passenger and all other drivers on the road. The van has to "coast" to safety. This occurs with no warning and is very sporadic. The throttle body was replaced 7/1/2021 after 109,256 miles. This is a repeating issue with my fleet of Ford Transits ranging from 2015-2018, some vehicles having this part replaced more than once.

11/15/2023

UNSAFE SWAYING WHEN PASSING OTHER VEHICLES OR BEING PASSED. SIDE WIND ALSO CAUSES THIS CONDITION.

3/13/2017

The contact owns a 2017 Ford Transit. The contact stated that while having a routine service at the local dealer, he noticed that there was a crack on the passenger’s side of the upper and lower control arms. The dealer diagnosed and confirmed the failure, but the vehicle was not repaired. There were no warning lights illuminated. The manufacturer was contacted and opened a case. The failure mileage was unknown.

7/31/2023

SEAT BELT DID NOT WORK WHEN VEHICLE WAS REAR-ENDED. BOLT HOLDING THE SEAT BELT HARNESS CAME OUT OF PILLAR AND WAS FOUND ON THE FLOOR AFTER THE ACCIDENT. THE DRIVER HIT HEAD ON THE STEERING WHEEL AS A RESULT. INSURANCE IS REQUESTING THE VEHICLE BE RELEASED TO SCRAP BUT WE ARE CONCERNED THAT THE EVIDENCE WILL NEED TO BE INVESTIGATED.

8/10/2018

I HAVE EXPERIENCED A CAR COLLISION DRIVING THE FORD TRANSIT 2017 MODEL WORK VAN. AS I DROVE ON THE HIGHWAY A TRUCK WHICH FAILED TO YIELD TO TRAFFICK JUMPED OUT AHEAD CAUSING ME TO TBONE HIS DRIVER DOOR. I SLOWED DOWN AS MUCH AS I COULD BUT HIT AT LEAST AT 40MPH IN WHICH MY AIR BAGS DID NOT DEPLOY..THE TRUCK I HIT HAD BOTH BAGS DEPLOY BUT MINES DID NOT CAUSING ME TO HIT THE STEERING WHEEL WITH MY KNEES ARM AND TORSO..MY SEATBELTS DID NOT SECURE ME FROM HITTING THESE OBJECTS IN THE CAR AS WELL..I HAVE SUSTAINED FULL BODY INJURIES AND CURRENTLY RECOVERING

4/29/2019

2017 FORD TRANSIT T-350 HD. CONSUMER WRITES IN REGARDS TO BEING SOLD A NEW VEHICLE WHILE UNDER RECALL. *AS THE CONSUMER STATED THERE IS A PROBLEM WITH THE PASSENGER SEAT WHICH DOES NOT LOCK INTO PLACE. *TR

10/4/2018

THIS WAS A RENTED VEHICLE FROM ENTERPRISE RENTAL IN HILLSBORO, OR ON 10/12/2018. I WAS GETTING OUT OF THE VAN AND MY ANKLE HIT THE METAL BELOW THE FRONT DRIVERS SEAT AT THE FRONT PORTION OF THE GLIDE MECHANISM(THAT MOVES THE SEAT BACKWARDS AND FORWARDS). THE METAL CUT MY RIGHT INSIDE ANKLE BONE,A CUT ABOUT AND INCH AND QUARTER LONG. IT BLED TERRIBLY AND WAS VERY SWOLLEN OVER THE NEXT COUPLE OF DAYS. THE INJURY GOT INFECTED AND REQUIRED A TRIPS TO THE EMERGENCY ROOM TO MAKE IT BETTER. THE VEHICLE WAS PARKED WHEN THIS HAPPENED. I TOLD ANOTHER LEGAL DRIVER OF THE VEHICLE, AND EVEN AFTER TELLING HIM, HE HIT HIS ANKLE ON THE SAME PIECE OF METAL, BUT HE ONLY HAD A LITTLE SCRATCH. HIS COMMENT TO ME WAS," I EVEN HIT MY ANKLE AFTER YOU SHARED WHAT HAPPENED TO YOUR ANKLE. I FEEL THIS SHARP METAL PIECE SHOULD BE CHECKED OUT TO SEE IF IT IS THAT SAME IN ALL THE TRANSIT VANS. THE RENTAL AGREEMENT NUMBER WITH ENTERPRISE WAS 3RQ72T, I WAS ALSO GIVEN A NUMBER OF 313320. MEDICAL RECORDS CAN PROVIDED UPON REQUEST ## VIN PASSED ## 2017 TRANSIT VAN ##

7/8/2019

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE THE VEHICLE WAS IDLING, EXHAUST FUMES WERE PRESENT INSIDE THE VEHICLE CABIN. IN ADDITION, THE REAR FLOOR WAS VERY HOT TO THE TOUCH. THE VEHICLE WAS TAKEN TO VELDE FORD (2200 N. 8TH ST, PEKIN, IL) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A SHORTENED EXHAUST PIPE; HOWEVER, THERE WAS NO REMEDY AVAILABLE FROM THE MANUFACTURER. THE EXHAUST PIPE WAS EXTENDED BY AN INDEPENDENT MECHANIC AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 500.

11/16/2018

The contact owns a 2017 Ford Transit. The contact noticed that while at idle or when the vehicle was parked, he noticed exhaust fumes in the rear of the vehicle. The contact’s children who would ride in the rear seats of the van also noticed the smell of exhaust. The contact stated that no warning light was illuminated. The contact had not taken the vehicle to a local dealer. The vehicle was not repaired. The contact noticed that the exhaust pipe was short and was venting under the vehicle and not away from the vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 40,000.

2/3/2022

THE INTERIOR LIGHTS AND NAVAGATION/RADIO SYSTEM WILL NOT TURN OFF. THE DOOR SWITCH IS FAULTY ACCORDING TO THE DEALERSHIP. THE VEHICLE WAS ASSEMBLED AT THE VALENCIA FINAL ASSEMBLY PLANT. THERE ARE RECALLS FOR OTHER FORD TRANSIT VEHICLES FOR FAILING DOOR SWITCHES. I AM CONCERNED FOR SIMULAR FAILURES WITH THE DOOR SWITCH ALLOWING THE DOOR TO OPEN AND ALSO A POSSIBLE ELECTRICAL FIRE CAUSED BY THE MALFUNCTIONING NAVIGATION/RADIO AND INTERIOR LIGHTING SYSTEM NOT TURNING OFF WHILE THE VEHICLE IS STATIONARY.

12/13/2018

MY TRANSIT 350 HD WITH DUAL REAR WHEELS FAILED MASS SAFETY INSPECTION BECAUSE IT DOES NOT HAVE A HIGH 3RD BRAKE LIGHT. FORD MANUFACTURED IT THIS WAY DURING 2016 AND 2017. HOW DO I LET THE STATE KNOW THAT THIS IS ACCEPTABLE?

4/16/2019

I HAVE EXPERIENCED A CAR COLLISION DRIVING THE FORD TRANSIT 2017 MODEL WORK VAN. AS I DROVE ON THE HIGHWAY A TRUCK WHICH FAILED TO YIELD TO TRAFFICK JUMPED OUT AHEAD CAUSING ME TO TBONE HIS DRIVER DOOR. I SLOWED DOWN AS MUCH AS I COULD BUT HIT AT LEAST AT 40MPH IN WHICH MY AIR BAGS DID NOT DEPLOY..THE TRUCK I HIT HAD BOTH BAGS DEPLOY BUT MINES DID NOT CAUSING ME TO HIT THE STEERING WHEEL WITH MY KNEES ARM AND TORSO..MY SEATBELTS DID NOT SECURE ME FROM HITTING THESE OBJECTS IN THE CAR AS WELL..I HAVE SUSTAINED FULL BODY INJURIES AND CURRENTLY RECOVERING

4/29/2019

TL* THE CONTACT OWNS A 2014 FORD TRANSIT. WHILE DRIVING 15 MPH, AND THE CONTACT WAS JUST ABOUT TO MAKE A LEFT TURN AFTER THE LIGHT TURNED GREEN. ANOTHER VEHICLE RAN THEIR RED LIGHT AND CRASHED INTO THE CONTACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT DID SUSTAIN INJURIES. THEY DID RECEIVE MEDICAL ATTENTION. THE CONTACT SUFFERED A FRACTURED LEFT RIB, A CUT ON THE BACK OF THEIR HEAD AND LEFT SHOULDER AND BACK. THE CONTACT DID HAVE THEIR THREE CHILDREN IN THE VEHICLE WITH THEM. THE CHILDREN WERE NOT INJURED. THEY WERE STRAPPED INTO THEIR CAR SEATS. THE PERSON THAT CRASHED INTO THE CONTACT WAS INJURED. ONE OF THEIR SHOULDERS WAS DISLOCATED. THEY ROAD IN THE AMBULANCE WITH THE CONTACT. THE CONTACT DIDN'T KNOW IF THE PERSON RECEIVED MEDICAL ATTENTION OR NOT. THEIR WAS A POLICE REPORT MADE. THE CONTACT'S INSURANCE DEEMED THE VEHICLE TOTALED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,850. *BF CONSUMER STATED PASSENGER ROW 2 LEFT DID NOT LOCK ON IMPACT CAR SEAT NOT RESTRAINED PROPERLY BY TRANSIT SEAT BELT. CHILD WAS NOT INJURED BY IMPACT. CRASH ID XXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

8/23/2019

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING 65 MPH, THE VEHICLE SHOOK. UPON INSPECTING UNDERNEATH THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVESHAFT WAS DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ROBIN FORD, INC (100 N MACDADE BLVD, GLENOLDEN, PA 19036, (610) 586-3600) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN) BY THE SAME DEALER. THE FAILURE MILEAGE WAS 31,000.

5/21/2019

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD UNKNOWN NOISE UNDERNEATH THE FRONT END OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE DRIVESHAFT WAS DISCONNECTED FROM THE TRANSMISSION COUPLINGS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

5/28/2019

TL* THE CONTACT OWNS A 2017 FORD TRANSIT 250. THE CONTACT STATED THAT THE REAR DOOR OCCASIONALLY FAILED TO LOCK SECURELY. THE VEHICLE WAS TAKEN TO RACEWAY FORD (701 S GOVERNOR WILLIAMS HWY, DARLINGTON, SC 29532, (843) 393-5000) WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE RAN OUT OF FUEL EVEN THOUGH THE FUEL GAUGE INDICATED THAT THERE WERE EIGHT MILES REMAINING BEFORE EMPTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,457. *TT

5/10/2018

TL* THE CONTACT OWNS A 2017 FORD TRANSIT EQUIPPED WITH CONTINENTAL TIRES, SIZE: 235/65/16 (NA). THE CONTACT STATED THAT HE WAS AN OWNER OF A VAN RENTAL FACILITY AND CHUNKS OF RUBBER WERE FALLING OFF THE TIRES. THE CONTACT CALLED CONTINENTAL TIRES AND WAS REFERRED TO THE DEALER. THE DEALER (MARLOW FORD, 1021 US-211, LURAY, VA 22835, (540) 743-5128) WAS CONTACTED AND DID NOT ASSIST. THE TIRE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FORD MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER, TIRE LINE, AND VEHICLE FAILURE MILEAGE WERE NOT AVAILABLE. THE TIRE FAILURE MILEAGE WAS 29,000.

8/2/2018

2017 FORD TRANSIT T-350 HD. CONSUMER WRITES IN REGARDS TO BEING SOLD A NEW VEHICLE WHILE UNDER RECALL. *AS THE CONSUMER STATED THERE IS A PROBLEM WITH THE PASSENGER SEAT WHICH DOES NOT LOCK INTO PLACE. *TR

10/4/2018

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED WHILE THE VEHICLE WAS TURNED OFF AND PARKED, THE REAR DRIVER'S SIDE WINDOW EXPLODED. THE VEHICLE WAS TAKEN TO JIM CLICK FORD OF SAHUARITA & GREEN VALLEY (1030 W DUVAL RD, GREEN VALLEY, AZ 85614) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND THAT THEY COULD NOT FIX THE WINDOW. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE WINDOW REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL FORD DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

3/4/2021

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER AND SHUDDERED AND JERKED WITHOUT WARNING. THE DRIVER PULLED OVER TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE FAILURE MIGHT BE DUE TO AN UNIDENTIFIED ECM FAILURE. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RETRIEVED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF NEW SMYRNA BEACH (2317 FL-44, NEW SMYRNA BEACH, FL 32168, (386) 267-4980) AND THE ECM MODULE WAS REPLACED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD RECUR DUE TO WATER LEAKING INTO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

5/5/2021

The contact owns a 2017 Ford Transit. The contact stated that several of the wheel studs had fractured and detached. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

7/27/2021

The contact owns a 2018 Winnebago Paseo RV Carried by a 2017 Ford Transit. The contact stated that the RV was equipped with Hankook Tires, Tire line dynapro HT, Tire size 195-70R 16C, Dot number 77W7HUH. The contact stated that when driving at approximately 55mph a loud noise emitted from the driver’s side rear of the RV. The contact was able drive onto the road shoulder inspected the RV and found the rear driver’s side outside tire had tread separation and the steal belt had separated. The contact was able to drive the RV to the service dealer, the dealer found that the other tires were exhibiting tread and steal belt separation. The contact advised all tires are the same size, line, and same dot number. The tires were replaced. The failure mileage was 26,800.

8/18/2021

The contact owns a 2017 Ford Transit. The contact stated while driving 65-70 MPH on the freeway, the vehicle began to vibrate. The contact moved to the right lane, and there was an abnormal knocking noise detected. The brake pedal was depressed but failed to respond. The contact struck the curb, ran over the curb, and pulled up the parking brake, and the vehicle stopped. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that the failure was due to the drive shaft being faulty and referred him to the local dealer. The vehicle was towed to the local dealer, where it was diagnosed the failure was due to the driveshaft flexible coupling. The vacuum line, brake line, and fuel line were cut, and the transmission was inoperable. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 131,000. The VIN was not available.

9/11/2024

The contact owns a 2017 Ford Transit. The contact stated that the vehicle vibrated abnormally while driving at various speeds. The vehicle was taken for an alignment; however, after driving for five miles, the failure reoccurred. The contact stated that the vibration had become progressively worse. The vehicle was taken to another independent mechanic, who diagnosed the vehicle and determined that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

6/30/2025

The contact owns a 2017 Ford Transit. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 17V408000 (Power Train). The contact stated that while his daughter-in-law was driving approximately 60-70 MPH down the interstate, there was an abnormally loud, unidentifiable sound coming from the vehicle. The contact stated that the brakes were inoperable. The vehicle rolled to the side of the road. The contact stated that the repairs should be covered under a warranty for three years or 36,000 miles. The contact stated that the vehicle was towed to the local dealer, where it was diagnosed, and it was determined that the drive shaft coupling had detached. The heater hose and brake lines had additional damage. The brake line and brake fluid warning lights illuminated after the failure. The manufacturer was contacted, who confirmed that the repairs were not covered. No assistance was provided. The failure mileage was approximately 178,000.

10/3/2025