2016 Ford Transit Owner Complaints

DASH WARNING LIGHTS CAME ON VEHICLE STALLED WHILE DRIVING ON CITY STREET, VEHICLE RESTARTED BUT WAS IN "LIMP MODE". THROTTLE BODY FAILURE.

7/27/2016

DASH WARNING LIGHTS CAME ON, VAN STALLED ON HIGHWAY, NO FORWARD MOTION. VAN RESTARTED BUT WAS IN "LIMP MODE". THROTTLE BODY ISSUE.

7/27/2016

WHEN DRIVING DOWN THE FREEWAY THE DASH DINGED AND SAID ENGINE FAULT SERVICE NOW. THE VEHICLE LOST ACCELERATION AND HAD TO COAST TO THE SHOULDER WHILE VEHICLES WERE GOING AROUND HIM. FORD SAYS THIS IS A SAFETY FEATURE WHEN A PART GOES BAD SO THE ENGINE DOESN'T GET DAMAGED. THE THROTTLE BODY HAD TO BE REPLACED. IT IS VERY DANGEROUS FOR THE VEHICLE TO LOSE ALL ACCELERATION WHEN DRIVING ON THE FREEWAY WITH NO WARNING. THIS SHOULD NOT HAPPEN.

7/13/2016

THE VEHICLE WILL STOP ACCEPTING ACCELERATOR COMMANDS RANDOMLY. IT WILL REFUSE TO ACCELERATE WHEN THE ACCELERATOR IS DEPRESSED. THERE HAVE BEEN 4 OF THESE VEHICLES IN OUR FLEET DO THIS. FORD IS AWARE OF THE PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT TO ACCOMMODATE THE DRIVERS EVEN GOING SO FAR AS TO STATE IT COULD BE WEEKS BEFORE EVEN DIAGNOSING THE PROBLEM. THIS IS TO COVER THE FACT HAT THEY HAVE THE THROTTLE BODIES NEEDED TO REPAIR THIS COMPLAINT ON BACKORDER. IF ON A FREEWAY THIS IS A DANGEROUS FAILURE THAT WOULD COMPROMISE THE SAFETY OF ALL ON BOARD. THE VEHICLE WAS IN MOTION AT THE TIME OF THE FAILURE ON A CITY STREET.

7/13/2016

FORD TRANSIT IS DESIGNED TO ALLOW THE IGNITION KEY TO BE TURNED OFF WHILE IT'S IN ANY GEAR INCLUDING WHILE IT'S IN DRIVE ON THE HIGHWAY. TURNING THIS KEY WHILE ON THE HIGHWAY WILL CAUSE THE POWER STEERING TO GO OUT CAUSING A DANGEROUS SITUATION FOR THE DRIVER. MY VAN HAS TURNED ITSELF OFF WHILE I WAS DRIVING ON THE HIGHWAY AT 60 MILES AN HOUR FOUR TIMES BECAUSE MY KNEE TOUCHED THE KEY. TO MAKE MATTERS WORSE, THE STEERING COLUMN IS ADJUSTABLE BUT IT ADJUST ITSELF WITHOUT ACTIVATING THE LEEVER CAUSING THE STEERING COLUMN WITH THE IGNITION KEY TO CONSTANTLY COME CLOSER TO MY KNEES. TWO FORD DEALERSHIP SAID THAT IT'S WORKING AS DESIGNED. THE DESIGN NEEDS TO BE CHANGED BECAUSE IT'S UNSAFE. *TT *DT CONSUMER STATED DESIGN FLAW WITH NOT HAVING AN INTERLOCK INSTALLED. UPDATED 11/7/18*JB*BF VIN NUMBER INVALID UPDATED 11/20/18*JB UPDATED 11/20/18 *DT *JB *DT *DT*JB *DT VIN INVALID *JB

9/5/2017

DESIGN OF THE INTERIOR CABINETS INSTALLED BY THE AMBULANCE MANUFACTURER (AEV), BLOCK THE SIDE DOOR HANDLE OF THE SLIDING DOOR, MAKING ESCAPE DIFFICULT IF NOT IMPOSSIBLE WITHOUT OUTSIDE ASSISTANCE IN CASE OF A FIRE OR TRAFFIC CRASH, WHERE THE REAR DOOR IS BLOCKED. THE DOOR OPENING DEVICE IS SO SMALL ON THE INSIDE OF THE PATIENT COMPARTMENT THAT IN LOW OR NO LIGHT CONDITIONS, IT MIGHT NOT BE ABLE TO BE ACTIVATED

2/3/2018

SEAT BELT LATCH FAILURE. THE PLASTIC COVER ON THE SEAT BELT LATCH RECEIVER DETACHES FROM THE ASSEMBLY DURING NORMAL USE. THIS RENDERS THE SEAT BELT UNABLE TO LATCH COMPLETELY, AND RENDERS THE SEAT BELT INOPERABLE. THE PASSENGER MAY NOT BE AWARE THAT THE LATCH IS NOT SECURED. THIS WAS NOTED ON TWO SEPARATE BELTS IN THE REAR SEATS OF A RENTED 12-PASSENGER TRANSIT. BASED ON MY INTERVIEW WITH THE PASSENGER, IT MOST LIKELY OCCURRED BY SITTING ON THE LOWER RECEIVER WHILE HAVING A MOBILE PHONE IN THEIR BACK PANTS POCKET. ON ONE OCCASION, THE PASSENGER STATED SHE HEARD A "CRACK" OR "POP." IT SHOULD BE NOTED THAT BOTH OCCUPANTS WERE LESS THAN 150 LBS. THE PLASTIC COVERS DID NOT COMPLETELY FAIL, BUT WERE SHIFTED TOWARDS THE ANCHOR OF THE LOWER ASSEMBLY. THIS DID CREATE A SITUATION WHERE THE PASSENGER WAS UNPROTECTED.

3/12/2016

THE VEHICLE WILL STOP ACCEPTING ACCELERATOR COMMANDS RANDOMLY. IT WILL REFUSE TO ACCELERATE WHEN THE ACCELERATOR IS DEPRESSED. THERE HAVE BEEN 4 OF THESE VEHICLES IN OUR FLEET DO THIS. FORD IS AWARE OF THE PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT TO ACCOMMODATE THE DRIVERS EVEN GOING SO FAR AS TO STATE IT COULD BE WEEKS BEFORE EVEN DIAGNOSING THE PROBLEM. THIS IS TO COVER THE FACT HAT THEY HAVE THE THROTTLE BODIES NEEDED TO REPAIR THIS COMPLAINT ON BACKORDER. IF ON A FREEWAY THIS IS A DANGEROUS FAILURE THAT WOULD COMPROMISE THE SAFETY OF ALL ON BOARD. THE VEHICLE WAS IN MOTION AT THE TIME OF THE FAILURE ON A CITY STREET.

7/13/2016

TL* THE CONTACT OWNS A 2016 FORD TRANSIT. THE CONTACT STATED THAT THE BACK UP CAMERA FAILED TO PROVIDE THE APPROPRIATE VISIBILITY CLEARANCE. THE CONTACT EXPERIENCED A FAILURE FOR WHICH THE CAMERA DID NOT PROVIDE ADEQUATE VISIBILITY AND THE VEHICLE DID NOT CLEAR A LOCATION, WHICH DAMAGED THE ROOF NEAR THE CAMERA. THE DEALER (TASCA AUTOMOTIVE GROUP, 1300 PONTIAC AVE, CRANSTON, RI 02920, 1 (800) 788-2114) PROVIDED NO SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE CONCERNING THE CLEARANCE AND VISIBILITY OF THE BACK UP CAMERA. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 0.

1/17/2018

IF YOU OPENED EITHER FRONT WINDOW WHILE DRIVING, HOT AIR WOULD BLOW FROM UNDER THE FRONT PASSENGER SEAT AT A HIGH VOLUME ON THE BACK OF THE FRONT PASSENGERS LEGS. THE VAN WAS TAKEN TO THE DEALER WHO STATED THEY COULD DUPLICATE THE PROBLEM, BUT SAID THAT THIS WAS NORMAL. I LOOKED UNDER THE SEAT AND SAW A @3"X 4" OVAL HOLE IN THE FLOOR AND I COULD SEE THE GROUND. FORD HAD NOT INSTALLED THE PLUG THAT IS SUPPOSED TO BE IN THAT HOLE. THAT HOLE IS DIRECTLY ABOVE A HEAT SHIELD AND THE EXHAUST PIPE AND THERE IS ALSO A CONNECTION AT THAT LOCATION ON THE PIPE. AFTER I DISCOVERED THE HOLE, I RETURNED TO THE DEALER, WHO SAID THAT THERE WAS SUPPOSED TO BE A PLUG INSTALLED THERE, AND THEY ORDERED THE PART(S). AFTER A RECENT 12 HOUR TRIP IN THIS VEHICLE FAMILY MEMBERS HAD COMPLAINED OF HEADACHES, AND A COUPLE COMPLAINED OF NAUSEA AND VOMITED. ALTHOUGH ON THAT TRIP WE HAD THE WINDOWS CLOSED AND THE AIR CONDITIONING ON, I WONDER IF WE WERE ACTUALLY SUFFERING FROM BEING EXPOSED TO EXHAUST FUMES.

8/20/2018

THE VEHICLE WILL STOP ACCEPTING ACCELERATOR COMMANDS RANDOMLY. IT WILL REFUSE TO ACCELERATE WHEN THE ACCELERATOR IS DEPRESSED. THERE HAVE BEEN 4 OF THESE VEHICLES IN OUR FLEET DO THIS. FORD IS AWARE OF THE PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT TO ACCOMMODATE THE DRIVERS EVEN GOING SO FAR AS TO STATE IT COULD BE WEEKS BEFORE EVEN DIAGNOSING THE PROBLEM. THIS IS TO COVER THE FACT HAT THEY HAVE THE THROTTLE BODIES NEEDED TO REPAIR THIS COMPLAINT ON BACKORDER. IF ON A FREEWAY THIS IS A DANGEROUS FAILURE THAT WOULD COMPROMISE THE SAFETY OF ALL ON BOARD. THE VEHICLE WAS IN MOTION AT THE TIME OF THE FAILURE ON A CITY STREET.

7/13/2016

TL* THE CONTACT OWNS A 2016 FORD TRANSIT. THE CONTACT STATED THAT THE DRIVER WAS DRIVING AT 30 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE PART WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

3/16/2017

TL* THE CONTACT OWNED A 2016 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A BANGING SOUND AND THE VEHICLE PULLED TO THE RIGHT. THE CONTACT HAD TO FORCE THE VEHICLE TO THE LEFT TO AVOID STRIKING TWO PARKED VEHICLES. THE VEHICLE TRAVELED APPROXIMATELY 60 YARDS AND CAME TO A STOP. IN ADDITION, THE BRAKES FAILED TO OPERATE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE PASSENGER SIDE WHEEL COLLAPSED AND WAS UNDER THE VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED AND TRANSFERRED THE CONTACT TO NHTSA FOR FURTHER ASSISTANCE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 353.

5/18/2017

THE REAR LEFT BRAKE PAD IN THE OUTSIDE(WHEEL SIDE) REDUCE RUNNING CLEARANCE DO TO MISALIGNMENT OF THE CALIPER HOUSING, PRODUCING UNSAFE EXCESSIVE HEAT, POOR MPG'S, METAL TO METAL NOICE AND EXPENSIVE MANTAINING COSTS FORD KNOW THE PROBLEM AND EMIT TSB 15-0190, BUT DOESN'T CORRECT THEIR DEFECT FREE COST ON VEHICLES OVER 36,000 MILES AND DOESN'T COMUNICATE TO THE VEHICLES OWNERS THAT THEY ARE AT RISK.

8/22/2017

DRIVING ON HIWAY SUDDENLY NO DRIVE POWER WHEN ACCELERATING,INABILITY TO DRIVE NO GAS PEDAL RESPONDING I CALL THE FORD DEALER AND SAID THAT THER IS NO RECALLS ON THAT BUT LOOKING ON INTERNET FOUND RECALL 17S15

6/21/2018

ELECTRICAL, WIRING HARNESS CORRODED AND SHORTED OUT DASHBOARD INDICATORS. VAN WAS PURCHASED 10/26/2016 LOOKED AT DIFFERENT WEB SITES SAYING THERE IS A RECALL BUT FORD IS SAYING THAT IT DOES NOT PERTAIN TO THIS VAN, THE DESCRIPTION ON THE WEB SITE IS THE SAME AS DEALER REPAIRED.THE WIRING HARNESS REPAIRED WAS IN THE DRIVERS FOOTWELL, IN THE RECALL NOTICE POSTED IT SAID THE WIRING HARNESS SHOULD BE REPLACED NOT REPAIRED AND THAT A DRAINAGE HOLE BE MADE IN THE FOOTWELL PLUS INSTALLATION OF A FUSE TO PREVENT FIRES. NONE OF THAT WAS DONE.

11/14/2018

2016 FORD TRANSIT 350HD 144"WHEELBASE WITH THE EXTENDED LENGTH, HIGH ROOF, DUAL REAR WHEELS. TOOK POSSESSION OF VAN ON 05-25-17 WITH 350 MILES. HAD A VIBRATION IN THE STEERING WHEEL WHICH STARTED AROUND 40 MPH AND GOT MORE INTENSE THE FASTER YOU DROVE. TOOK IT TO HAVE THE FRONT WHEEL BALANCE CHECKED AND EACH WHEEL HAS +2 OZ (06-08-17 1025 MILES) THE WHEEL BALANCE FIXED THE STEERING WHEEL VIBRATION PROBLEM. THEN I NOTICED UNSAFE HANDLING CHARACTERISTICS, UNSAFE SWAYING AND POSSIBLE LOSS OF CONTROL WHEN AFFECTED BY THE SMALLEST AMOUNT OF WIND, PASSING LARGER VEHICLES AND ROAD CONDITIONS. NOT SAFE TO DRIVE OVER 55 MPH ON THE HIGHWAY DUE TO EXCESSIVE SWAYING THAT COULD LEAD TO LOSS OF CONTROL. HAD FORD DEALER CONFIRM THAT THERE IS NO MECHANICAL PROBLEM. IT IS NOT A INTERMITTENT PROBLEM BUT RATHER A PROBLEM THAT OCCURS EVERY TIME IT IS DRIVEN IN THE ABOVE CONDITIONS. IT IS A PROBLEM THAT BECAME EVIDENT RIGHT AFTER TAKING POSSESSION OF THE VEHICLE AND FIXING THE WHEEL BALANCE ISSUE.

7/26/2017

FORD TRANSIT IS DESIGNED TO ALLOW THE IGNITION KEY TO BE TURNED OFF WHILE IT'S IN ANY GEAR INCLUDING WHILE IT'S IN DRIVE ON THE HIGHWAY. TURNING THIS KEY WHILE ON THE HIGHWAY WILL CAUSE THE POWER STEERING TO GO OUT CAUSING A DANGEROUS SITUATION FOR THE DRIVER. MY VAN HAS TURNED ITSELF OFF WHILE I WAS DRIVING ON THE HIGHWAY AT 60 MILES AN HOUR FOUR TIMES BECAUSE MY KNEE TOUCHED THE KEY. TO MAKE MATTERS WORSE, THE STEERING COLUMN IS ADJUSTABLE BUT IT ADJUST ITSELF WITHOUT ACTIVATING THE LEEVER CAUSING THE STEERING COLUMN WITH THE IGNITION KEY TO CONSTANTLY COME CLOSER TO MY KNEES. TWO FORD DEALERSHIP SAID THAT IT'S WORKING AS DESIGNED. THE DESIGN NEEDS TO BE CHANGED BECAUSE IT'S UNSAFE. *TT *DT CONSUMER STATED DESIGN FLAW WITH NOT HAVING AN INTERLOCK INSTALLED. UPDATED 11/7/18*JB*BF VIN NUMBER INVALID UPDATED 11/20/18*JB UPDATED 11/20/18 *DT *JB *DT *DT*JB *DT VIN INVALID *JB

9/5/2017

UNSAFE HANDLING CHARACTERISTICS 2016 FORD TRANSIT T350 144"WHEELBASE WITH THE EXTENDED LENGTH, HIGH ROOF, SINGLE REAR WHEEL. UNSAFE SWAYING AND POSSIBLE LOSS OF CONTROL WHEN AFFECTED BY HIGH WINDS, PASSING TRUCKS OR UNEVEN ROAD CONDITIONS. NOT SAFE TO DRIVE OVER 55 MPH ON THE HIGHWAY DUE TO EXCESSIVE SWAYING THAT COULD LEAD TO LOSS OF CONTROL. HAD FORD DEALER CONFIRM THAT THERE IS NO MECHANICAL PROBLEM AND THAT IT WAS PERFORMING AS DESIGNED. FORD ENGINEERS HAVE NO FIX AVAILABLE AT THIS TIME. IT IS NOT A INTERMITTENT PROBLEM BUT RATHER A PROBLEM THAT OCCURS EVERY TIME IT IS DRIVEN IN THE ABOVE CONDITIONS. IT IS A PROBLEM THAT BECAME EVIDENT RIGHT AFTER TAKING POSSESSION OF THE VEHICLE (IT DID NOT DEVELOP OR WORSEN WITH TIME BUT RATHER SEEMS TO BE A DESIGN FLAW).

5/11/2016

2016 FORD TRANSIT 350HD 144"WHEELBASE WITH THE EXTENDED LENGTH, HIGH ROOF, DUAL REAR WHEELS. TOOK POSSESSION OF VAN ON 05-25-17 WITH 350 MILES. HAD A VIBRATION IN THE STEERING WHEEL WHICH STARTED AROUND 40 MPH AND GOT MORE INTENSE THE FASTER YOU DROVE. TOOK IT TO HAVE THE FRONT WHEEL BALANCE CHECKED AND EACH WHEEL HAS +2 OZ (06-08-17 1025 MILES) THE WHEEL BALANCE FIXED THE STEERING WHEEL VIBRATION PROBLEM. THEN I NOTICED UNSAFE HANDLING CHARACTERISTICS, UNSAFE SWAYING AND POSSIBLE LOSS OF CONTROL WHEN AFFECTED BY THE SMALLEST AMOUNT OF WIND, PASSING LARGER VEHICLES AND ROAD CONDITIONS. NOT SAFE TO DRIVE OVER 55 MPH ON THE HIGHWAY DUE TO EXCESSIVE SWAYING THAT COULD LEAD TO LOSS OF CONTROL. HAD FORD DEALER CONFIRM THAT THERE IS NO MECHANICAL PROBLEM. IT IS NOT A INTERMITTENT PROBLEM BUT RATHER A PROBLEM THAT OCCURS EVERY TIME IT IS DRIVEN IN THE ABOVE CONDITIONS. IT IS A PROBLEM THAT BECAME EVIDENT RIGHT AFTER TAKING POSSESSION OF THE VEHICLE AND FIXING THE WHEEL BALANCE ISSUE.

7/26/2017

2016 FORD TRANSIT 350HD 144"WHEELBASE WITH THE EXTENDED LENGTH, HIGH ROOF, DUAL REAR WHEELS. TOOK POSSESSION OF VAN ON 05-25-17 WITH 350 MILES. HAD A VIBRATION IN THE STEERING WHEEL WHICH STARTED AROUND 40 MPH AND GOT MORE INTENSE THE FASTER YOU DROVE. TOOK IT TO HAVE THE FRONT WHEEL BALANCE CHECKED AND EACH WHEEL HAS +2 OZ (06-08-17 1025 MILES) THE WHEEL BALANCE FIXED THE STEERING WHEEL VIBRATION PROBLEM. THEN I NOTICED UNSAFE HANDLING CHARACTERISTICS, UNSAFE SWAYING AND POSSIBLE LOSS OF CONTROL WHEN AFFECTED BY THE SMALLEST AMOUNT OF WIND, PASSING LARGER VEHICLES AND ROAD CONDITIONS. NOT SAFE TO DRIVE OVER 55 MPH ON THE HIGHWAY DUE TO EXCESSIVE SWAYING THAT COULD LEAD TO LOSS OF CONTROL. HAD FORD DEALER CONFIRM THAT THERE IS NO MECHANICAL PROBLEM. IT IS NOT A INTERMITTENT PROBLEM BUT RATHER A PROBLEM THAT OCCURS EVERY TIME IT IS DRIVEN IN THE ABOVE CONDITIONS. IT IS A PROBLEM THAT BECAME EVIDENT RIGHT AFTER TAKING POSSESSION OF THE VEHICLE AND FIXING THE WHEEL BALANCE ISSUE.

7/26/2017

THIS IS A 1 MONTH OLD TIRE INSTALLED ON A 2500 FORD TRANSIT VAN FORD ELGIN IL . DRIVER WAS MAKING A LEFT TURN WHEN THE TIRE BLEW OUT. APOXIMATE SPEED ,25MPH

1/19/2018

DRIVING ON HIWAY SUDDENLY NO DRIVE POWER WHEN ACCELERATING,INABILITY TO DRIVE NO GAS PEDAL RESPONDING I CALL THE FORD DEALER AND SAID THAT THER IS NO RECALLS ON THAT BUT LOOKING ON INTERNET FOUND RECALL 17S15

6/21/2018

WE ARE A TRANSPORTATION COMPANY . AND HAVE BOUGHT 4 OF THESE VEHICLES REGRETFULLY WE ARE SO OVERWHELMED WITH ALL THE ISSUES THEY HAVE HAD , A NUMBER OF MAJOR ISSUES LIKE SPEED SENSORS GOING BAD THROTTLE BODY HAVE BEEN REPLACED TRANSMISSION REPLACEMENT WITH ONLY 60,000 DRIVEN... LOSS OF POWER WHILE ON THE ROAD YOU NAME IT. CURRENTLY HAVE 2 OF THE VEHICLES AT THE DEALERSHIP WAITING ON TRANSMISSIONS WE HAVE CONTACTED FORD FOR SOME SORT OF ASSISTANCE , WE ARE LOSING MONEY BY HAVING OUR VEHICLES SIT AT THE DEALERSHIP WAITING TO GET SERVICED ALL THE TIME, IS ONE ISSUE AFTER ANOTHER ITS GOTTEN TO THE POINT THAT WE CROSS OUR FINGERS EVERYDAY HOPING FOR OUR DRIVERS TO MAKE IT BACK WITH NO ISSUES AND ALWAYS THINKING WHERE IS THE NEXT VAN GOING TO BREAK DOWN AND HOW WE ARE GOING TO DEAL WITH IT. VERY FRUSTRATING HAVING TO DEAL WITH THIS EVERYDAY HEADACHE.

11/8/2018

THE VEHICLE'S SIDE AIRBAGS DEPLOYED WHILE PARKED. THE VEHICLE WAS PARKED AT A STAGING AREA NEAR A DEMOLITION RANGE. THE AIRBAGS DEPLOYED DUE TO THE SOUND WAVES FROM THE BLASTS.

8/25/2016

TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE DRIVING 2 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE DRIVER'S SIDE OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS UNKNOWN.

1/13/2017

WE PURCHASED 14 FORD TRANSIT VANS FROM THE U.S. FOUR OF THE 14 ARE NOT IN DRIVING CONDITION NOW DUE TO A PROBLEM LOSING SPEED [MORE DETAILS FOR EACH VEHICLE ARE NEEDED]. THE FAULT IN ALL OF THEM SHOWS CODE P2111. THE VINS ARE: [XXX] BROKEN IN JAN/FEB 2017 WITH LESS THAN 4500KM; [XXX] BROKEN IN MARCH 2017 WITH LESS THAN 5200KM ; [XXX] BROKEN IN AUGUST 2017 WITH LESS THAN 3000KM ; [XXX] BROKEN IN NOVEMBER 2017 WITH LESS THAN 4600KM (BROKEN DOWN IN THE MOTORCADE FOR POTUS VISIT!). AT THIS RATE, WE EXPECT THAT OUR ENTIRE FLEET OF LARGE VANS WHICH ARE FORD TRANSITS TO BE INOPERABLE. WE HAVE RECEIVED THE SERVICE FROM ONE OF LOCAL TRANSIT DEALERS IN BEIJING CALLED [XXX] , BUT IT SEEMED THE PROBLEM IS NOT INCLUDED IN THE "RECALL NOTICE" FROM FORD . WE WOULD GREATLY APPRECIATE ALL ASSISTANCE IN REPAIRING OR REPLACING THESE VEHICLES AS SOON AS POSSIBLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/13/2017

WE PURCHASED 14 FORD TRANSIT VANS FROM THE U.S. FOUR OF THE 14 ARE NOT IN DRIVING CONDITION NOW DUE TO A PROBLEM LOSING SPEED [MORE DETAILS FOR EACH VEHICLE ARE NEEDED]. THE FAULT IN ALL OF THEM SHOWS CODE P2111. THE VINS ARE: [XXX] BROKEN IN JAN/FEB 2017 WITH LESS THAN 4500KM; [XXX] BROKEN IN MARCH 2017 WITH LESS THAN 5200KM ; [XXX] BROKEN IN AUGUST 2017 WITH LESS THAN 3000KM ; [XXX] BROKEN IN NOVEMBER 2017 WITH LESS THAN 4600KM. AT THIS RATE, WE EXPECT THAT OUR ENTIRE FLEET OF LARGE VANS WHICH ARE FORD TRANSITS TO BE INOPERABLE. WE HAVE RECEIVED THE SERVICE FROM ONE OF LOCAL TRANSIT DEALERS [XXX] , BUT IT SEEMED THE PROBLEM IS NOT INCLUDED IN "RECALL NOTICE" FROM FORD . WE WOULD GREATLY APPRECIATE ALL ASSISTANCE IN REPAIRING OR REPLACING THESE VEHICLES AS SOON AS POSSIBLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/13/2017

TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 15 MPH, A BURNING ODOR WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. WHENEVER THE VEHICLE WAS DRIVEN, THE BURNING ODOR WAS PRESENT AND THE CONTACT'S BREATHING BECAME DIFFICULT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS KEPT FOR APPROXIMATELY ONE WEEK. THE DEALER DIAGNOSED THAT THE EXHAUST PIPE WAS DESIGNED NOT TO EXTEND ALL THE WAY TO THE REAR BUMPER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE OCCURRED FOR THE LAST TEN DAYS. THE APPROXIMATE FAILURE MILEAGE WAS 16.

5/16/2016

Exhaust manifold leaking. According to the Ford dealership at Encinitas California (see attached report by the service dept) my ford transit has a leaking exhaust manifold. Apparently, this is not an uncommon failure with these 3.5 eco-boost engines. It appears to be a design flaw in the bolt pattern which allows the manifold to warp. I noticed this problem with approximately 75,000 miles. The vehicle developed a loud chirping or ringing sound but no warning lights. This leaking and failed exhaust system is allowing noxious gas to build up in the engine compartment and possibly leaking into the passenger compartment.

8/2/2021

RIGHT SIDE BRAKE LIGHTS AND DIRECTIONAL ARE NOT WORKING. THEY DON'T WORK AT ALL IN ANY SITUATION. COULD BE THE BCM MODULE. THIS MIGHT BE THE RECALL NUMBER 17S34

10/2/2019

Instrument panel turns off on and on during driving. No ability to see speed, acceleration, engine heat, fuel, or any lights at all (unable to see warning lights like engine light or airbag or tire pressure and not even able to use blinkers or high lights). Problem occurs during driving (will even turn off and on many times within same driving session) but will also happen while car is sitting just with ignition on. Took to dealer and they couldnt find the problem, told me to (and I quote) “continue driving until it gets worse” so they could find the problem later on. Romano Ford in Fayetteville NY told us to continue using the vehicle while the instrument panels contiously turns off and on, disregarding the safety issues of not being able to monitor anything while driving (speed, heat, fuel, warnings, blinkers or anything!). When we scanned the vehicle for DTCs it comes up as the instrument panel is losing connection to every single module in the vehicle, and they for some reason do not see this as dangerous.

2/16/2024

The contact owns a 2016 Ford Transit. The contact stated that there was a rubbing burning order coming from inside the front end of the vehicle. The vehicle also had a vibration sensation whenever the vehicle was being driven. There were no warning lights on the vehicle. The contact contacted the dealer who stated that the flex disc had failed. The contact stated that this was a known issue for the vehicle. There was a recall and lawsuit involving the vehicle's rubber cupper between the transmission and driveshaft was made of plastic was causing severe failures. The manufacturer was made aware of the matter and had since been looking into the matter and informed the contact that their research was being furthered along regarding parts before something was to be done. The contact stated that the manufacturer had failed to provide a permanent fix or the guaranteed maintenance at replacing the part at every 30,000 40,000 miles. The approximate failure mileage was 71,000.

12/27/2021

The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

3/31/2025

The contact owns a 2016 Ford Transit. The contact stated while driving at various speeds, the vehicle started shaking abnormally. The contact had to wait for the shaking to stop independently. The contact had taken the vehicle to a certified mechanic who diagnosed that the drive shaft needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the failure was related to an unknown recall; however, the vehicle year was not included. The approximate failure mileage was 102,000.

11/10/2022

The involved individual was found with altered mental status on a highway on 8/13/2023. The vehicle he had been driving was found in the highway median a few hundred feet away. He was admitted to a local hospital, diagnosed with blunt force injuries of the head, and pronounced brain dead on 8/14/2023. Autopsy examination revealed fractures of the skull, subdural and subarachnoid hemorrhage, and cerebral cortical contusions. Mechanical vehicle inspection revealed that the driveshaft flexible joint failed while the vehicle was in motion, with resulting driveshaft uncoupling and severe damage to surrounding vehicle components including the brake and fuel lines. Investigation was consistent with the decedent exiting the moving motor vehicle.

10/11/2023

The contact owns a 2016 Ford Transit. The contact stated while driving 60 MPH, the contact heard an abnormal sound coming from the rear of the vehicle, but no warning light was illuminated. The contact was able to pull over into a parking lot and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and stated that the brake cable line had fractured and needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not contacted. The failure mileage was 100,000. The VIN was not available.

6/28/2023

The involved individual was found with altered mental status on a highway on 8/13/2023. The vehicle he had been driving was found in the highway median a few hundred feet away. He was admitted to a local hospital, diagnosed with blunt force injuries of the head, and pronounced brain dead on 8/14/2023. Autopsy examination revealed fractures of the skull, subdural and subarachnoid hemorrhage, and cerebral cortical contusions. Mechanical vehicle inspection revealed that the driveshaft flexible joint failed while the vehicle was in motion, with resulting driveshaft uncoupling and severe damage to surrounding vehicle components including the brake and fuel lines. Investigation was consistent with the decedent exiting the moving motor vehicle.

10/11/2023

TL* THE CONTACT OWNED A 2016 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A BANGING SOUND AND THE VEHICLE PULLED TO THE RIGHT. THE CONTACT HAD TO FORCE THE VEHICLE TO THE LEFT TO AVOID STRIKING TWO PARKED VEHICLES. THE VEHICLE TRAVELED APPROXIMATELY 60 YARDS AND CAME TO A STOP. IN ADDITION, THE BRAKES FAILED TO OPERATE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE PASSENGER SIDE WHEEL COLLAPSED AND WAS UNDER THE VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED AND TRANSFERRED THE CONTACT TO NHTSA FOR FURTHER ASSISTANCE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 353.

5/18/2017

FORD TRANSIT IS DESIGNED TO ALLOW THE IGNITION KEY TO BE TURNED OFF WHILE IT'S IN ANY GEAR INCLUDING WHILE IT'S IN DRIVE ON THE HIGHWAY. TURNING THIS KEY WHILE ON THE HIGHWAY WILL CAUSE THE POWER STEERING TO GO OUT CAUSING A DANGEROUS SITUATION FOR THE DRIVER. MY VAN HAS TURNED ITSELF OFF WHILE I WAS DRIVING ON THE HIGHWAY AT 60 MILES AN HOUR FOUR TIMES BECAUSE MY KNEE TOUCHED THE KEY. TO MAKE MATTERS WORSE, THE STEERING COLUMN IS ADJUSTABLE BUT IT ADJUST ITSELF WITHOUT ACTIVATING THE LEEVER CAUSING THE STEERING COLUMN WITH THE IGNITION KEY TO CONSTANTLY COME CLOSER TO MY KNEES. TWO FORD DEALERSHIP SAID THAT IT'S WORKING AS DESIGNED. THE DESIGN NEEDS TO BE CHANGED BECAUSE IT'S UNSAFE. *TT *DT CONSUMER STATED DESIGN FLAW WITH NOT HAVING AN INTERLOCK INSTALLED. UPDATED 11/7/18*JB*BF VIN NUMBER INVALID UPDATED 11/20/18*JB UPDATED 11/20/18 *DT *JB *DT *DT*JB *DT VIN INVALID *JB

9/5/2017

TL* THE CONTACT OWNS A 2016 FORD TRANSIT. THE CONTACT STATED THAT THE BACK UP CAMERA FAILED TO PROVIDE THE APPROPRIATE VISIBILITY CLEARANCE. THE CONTACT EXPERIENCED A FAILURE FOR WHICH THE CAMERA DID NOT PROVIDE ADEQUATE VISIBILITY AND THE VEHICLE DID NOT CLEAR A LOCATION, WHICH DAMAGED THE ROOF NEAR THE CAMERA. THE DEALER (TASCA AUTOMOTIVE GROUP, 1300 PONTIAC AVE, CRANSTON, RI 02920, 1 (800) 788-2114) PROVIDED NO SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE CONCERNING THE CLEARANCE AND VISIBILITY OF THE BACK UP CAMERA. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 0.

1/17/2018

TL* THE CONTACT OWNS A 2016 FORD TRANSIT 350XLT EQUIPPED WITH FOUR CONTINENTAL VANCO FOURSEASON TIRES, SIZE: 285/65/R16C (NA). WHILE DRIVING, ALL FOUR TIRES EXPERIENCED TREAD SEPARATION AND CHIPPING. THE CONTACT NOTICED THAT RUBBER TREAD PIECES WERE VISIBLY SEPARATED FROM THE TIRE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER (NORM REEVES FORD, 18900 STUDEBAKER RD, CERRITOS, CA) WAS ALSO NOTIFIED OF THE FAILURES. THE VIN AND DOT NUMBER WERE UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 10,000.

10/3/2018

TL* THE CONTACT OWNS A 2016 FORD TRANSIT. WHILE DRIVING 65 MPH, THE CONTACT BEGAN TO SMELL A BURNING ODOR AND FELT THAT THE SPEAKER AND CD THAT SHE EJECTED FROM THE RADIO WERE WARM. ALSO, WHEN THE DEFROSTER WAS ACTIVATED, STEAM BEGAN TO ACCUMULATE ON THE WINDOWS. AS THE CONTACT CONTINUED TO DRIVE, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT PULLED OVER AND ALLOWED THE VEHICLE TO COOL OFF. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT TOOK THE VEHICLE TO AUTOFAIR FORD (1475 S WILLOW ST, MANCHESTER, NH 03103, 603-634-1001) WHERE IT WAS DISCOVERED THAT WATER WAS ACCUMULATING ON THE AIR FILTER. THE CONTACT STATED THAT WATER WAS ALSO DRIPPING ONTO THE BLOWER MOTOR HEATER, WHICH CAUSED AN ELECTRICAL SHORT. THE DEALER REPLACED THE BLOWER MOTOR AND INSTALLED A WATER DEFLECTION KIT. THEY ALSO REPLACED THE AIR FILTER AND THE AIR FILTER BOX COVER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THERE WAS NO RECALL. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 86,000.

10/17/2019

TL* THE CONTACT OWNS A 2016 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER FULLERTON FORD LOCATED AT 1044 U.S. ROUTE 22 EAST, SOMERVILLE, NJ 08876 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL CAUSING THE VEHICLE TO STALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT.

11/17/2020

SIDE SLIDING DOOR HINGES HAVE BROKEN AND HAD TO BE REPLACED SEVERAL TIMES. IT HAS BEEN AN ONGOING AND UNRESOLVED ISSUE WITH THE SIDE DOOR. THE SIDE DOOR DOES NOT CLOSE PROPERLY AND CURRENTLY WILL NOT CLOSE OR LATCH MAKING IT UNDRIVEABLE AS IT WILL SLIDE OPEN IF ATTEMPTING TO DRIVE. CAR WAS PARKED ON FLAT SURFACE WHEN ATTEMPTING TO CLOSE DOOR THAT WOULD NOT LATCH.

2/5/2021

SIDE SLIDING DOOR HINGES HAVE BROKEN AND HAD TO BE REPLACED SEVERAL TIMES. IT HAS BEEN AN ONGOING AND UNRESOLVED ISSUE WITH THE SIDE DOOR. THE SIDE DOOR DOES NOT CLOSE PROPERLY AND CURRENTLY WILL NOT CLOSE OR LATCH MAKING IT UNDRIVEABLE AS IT WILL SLIDE OPEN IF ATTEMPTING TO DRIVE. CAR WAS PARKED ON FLAT SURFACE WHEN ATTEMPTING TO CLOSE DOOR THAT WOULD NOT LATCH.

2/5/2021

The contact owns a 2016 Ford Transit. The contact received notification of NHTSA Campaign Number: 21V631000 (Parking Brake) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer for the recall and the dealer informed the contact that upon inspection, the driveshaft was cracked however, the part for the recall repair was not available. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that they did not know when parts for the recall repair would be available. The failure mileage was approximately 230,000. The VIN was not available.

8/24/2021

The contact owns a Winnebago RV built on a 2016 Ford Transit chassis equipped with the original Cummins Onan generator with Model: 2.5HGJBB-1126A. The contact stated that while in use, the generator stalled. The contact then stated that he smelled a fuel odor throughout the RV. The RV was taken to the dealer where it was diagnosed that the fuel hose failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure however, no assistance was provided. The failure mileage was approximately 47,000. The contact stated failure mileage to be 27,000.

10/7/2022

The contact owns a 2016 Ford Transit. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact was able to push the vehicle to the side shoulder. The low engine mode message was displayed. The vehicle was towed to the local dealer where it was diagnosed that the high-pressure fuel pump failed, which caused fuel, metal, and debris to enter through the fuel lines. The fuel filters were replaced but the vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 169,000.

1/23/2023

The setbel latches brake easily, the outer holding of the latch brakes down quickly and leaves only the small plastic latch and they brake. Also, the upholstery on the seats wears down and disintegrate, this happens with one of the double seats in the rear of the vehicle.

8/3/2023

The contact owns a 2016 Ford Transit. The contact stated that while the vehicle was parked, the interior door handle detached, trapping the contact inside the vehicle. No warning light was illuminated. The vehicle had been diagnosed by an independent mechanic and determined that the failure was with the door handle bracket and switch. The door handle was replaced. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 145,561.

9/7/2023

The contact owns a 2016 Ford Transit. The contact stated that while driving at 40 MPH, she heard an abnormal sound coming from an unknown location prompting her to attempt to slow the vehicle after which she became aware that the brake was not functioning properly. The contact stated that with the brake pedal depressed all the way to the floorboard the vehicle failed to slow as intended; violently coming to a complete stop on the shoulder of the roadway where the vehicle stalled and failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that the driveshaft assembly had failed, damaging the brake lines, resulting in a loss of the hydraulic brake functionality. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 19V767000 (Power Train), and the VIN was included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 125,000.

10/19/2023

The contact owns a 2017 Winnebago Fuse RV built on a 2016 Ford Transit chassis and equipped with Hankook Tires, Tire Line: Dynapro HT, Tire Size: 195/75/R16, DOT Number: T7W7HUH. The contact stated that while inspecting the RV it was discovered that all four tires had developed cracks that extended around the outer walls of the tires. The cause of the cracks was not yet determined. The manufacturer and dealer were not yet notified of the failure. The failure mileage was 38,068.

10/19/2023

Instrument panel turns off on and on during driving. No ability to see speed, acceleration, engine heat, fuel, or any lights at all (unable to see warning lights like engine light or airbag or tire pressure and not even able to use blinkers or high lights). Problem occurs during driving (will even turn off and on many times within same driving session) but will also happen while car is sitting just with ignition on. Took to dealer and they couldnt find the problem, told me to (and I quote) “continue driving until it gets worse” so they could find the problem later on. Romano Ford in Fayetteville NY told us to continue using the vehicle while the instrument panels contiously turns off and on, disregarding the safety issues of not being able to monitor anything while driving (speed, heat, fuel, warnings, blinkers or anything!). When we scanned the vehicle for DTCs it comes up as the instrument panel is losing connection to every single module in the vehicle, and they for some reason do not see this as dangerous.

2/16/2024

The contact owns a 2016 Ford Transit. The contact stated while driving at an undisclosed speed, the vehicle was vibrating abnormally. The contact stated that there was a loud squeaking noise while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 72,419.

9/17/2024

The contact owns a 2016 Ford Transit. The contact stated while driving 40-45 MPH, the message "High Temperature - Pull Over Safely" was displayed. The contact stated that upon decelerating, the temperature gauge dropped, then started fluctuating from normal to high temperature. The contact was able to drive to the nearby residence. The contact stated while driving to the dealer the following day, the check engine warning light illuminated. The dealer diagnosed that the EGR was fractured. The vehicle was not repaired. The dealer informed the contact of Ford Campaign Number: 18M06; which the contact related to the failure. The manufacturer was notified of the failure and informed the contact that the campaign had expired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

10/16/2024

The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed, an abnormal sound was coming from the vehicle while turning to the left or the right. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The contact stated that the failure persisted. The contact stated that on a separate occasion, the front driver's side seat belt failed to latch securely. The "Seat Belt" warning light was not illuminated. The vehicle was not repaired for the most recent failure. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.

3/27/2025

The contact owns a 2016 Ford Transit. The contact stated that while driving 45 MPH, the vehicle lost motive power. The vehicle was pulled over to the side of the road and restarted. The contact stated that when the vehicle was shifted into drive(D), and the accelerator pedal was depressed, the vehicle failed to accelerate. The vehicle was towed to a dealer where it was diagnosed that the axle was severed in two and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 96,000.

7/10/2025