What are the most common owner complaints for the 2015 Ford Transit?

The most reported complaint category for the 2015 Ford Transit is **POWER TRAIN**, with **68** owner reports. That is about **26%** of all complaints logged here. Other recurring themes include **POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM**.

Are complaints about the 2015 Ford Transit a serious warning sign?

Potentially. **122** complaint reports fall into higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components. That does not prove every vehicle has a defect, but repeated complaints in those systems justify a more careful pre-purchase inspection.

How should buyers use complaint data for the 2015 Ford Transit?

Use complaints as an early pattern to investigate, not a standalone verdict. Start with the top complaint categories, compare those themes against the recall report and maintenance guide, then inspect service records for evidence that the same problem areas were already addressed. If the same issue appears repeatedly across complaints and recalls, treat it as a real ownership-risk flag.

Are complaints about the 2015 Ford Transit severe?

122 complaint reports involve higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection before purchase.

How should complaint data influence buying decisions?

Use complaint patterns together with recalls and maintenance guidance to estimate ownership risk and inspection priorities.

Carfocal

Name: NHTSA complaints for 2015 Ford Transit
Creator: Carfocal

POWER TRAIN

67 Reports27% of total

Previewing the first 2 complaint summaries.

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE VIBRATED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS VEERED TO THE RIGHT OR TO THE LEFT, IT VIBRATED UNCONTROLLABLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

9/25/2015

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 65 MPH ON A WET SURFACE, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD AND A KNOCKING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE INDEPENDENTLY SHIFTED INTO FIRST GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MAIN WIRING NEEDED TO BE WRAPPED WITH REFLECTIVE TAPE. THE VEHICLE WAS REPAIRED. IN ADDITION, THE REAR PASSENGER SIDE CARGO DOORS FAILED TO LATCH PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

9/12/2016

65 more complaints are available in this category.

ENGINE

33 Reports13% of total

Previewing the first 2 complaint summaries.

DEALER IS TELLING ME WE HAVE METAL THROUGH THE ENTIRE FUEL SYSTEM BECAUSE THE PUMP WAS FAILING AND THAT WE MUST HAVE PUT BAD GAS IN THE VAN..THEY WANT TO REPLACE THE FUEL RAIL AND TUBES, PUMP,COOLER ,INJECTORS AND DROP AND CLEAN THE FUEL TANK.PRETTY MUCH WORD FOR WORD WHAT THE RECALL IS ON SOME OTHER 2015 TRANSIT VANS WITH THE SAME MOTOR

11/17/2016

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 70 MPH, A LOUD NOISE WAS HEARD AND THE BRAKES FAILED TO WORK WITHOUT WARNING. THE DRIVER STOPPED THE VEHICLE BY CHANGING THE GEAR AND PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER LOCATED AT 16005 VALLEY BLVD, FONTANA, CA 92335, WHERE IT WAS DIAGNOSED THAT THE DRIVE LINE, BRAKES, AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD REIMBURSE THE CONTACT $2,000. THE FAILURE MILEAGE WAS 112,112.

5/24/2017

31 more complaints are available in this category.

FUEL/PROPULSION SYSTEM

25 Reports10% of total

Previewing the first 2 complaint summaries.

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A STRONG FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE DEALER, BUT NO FAILURE WAS FOUND. SHORTLY AFTER, THE FUEL ODOR RETURNED INSIDE THE VEHICLE. THE ODOR MADE THE CONTACT NAUSEAS AND DIZZY. THE CONTACT WAS CONCERNED ABOUT TOXIC POISONING FROM THE FUMES. THE DEALER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

9/6/2016

VEHICLE FAILS TO START POST FUELING, DRIVER MUST WAIT AND ATTEMPT TO RESTART. THIS MAKE TAKE SEVERAL ATTEMPTS. WE HAVE SEVERAL OF THESE VEHICLE AND THEY ARE ALL EXPERIENCING THE SAME ISSUE.

10/13/2016

23 more complaints are available in this category.

UNKNOWN OR OTHER

21 Reports8% of total

Previewing the first 2 complaint summaries.

CPSC: I1550045A. FORD SYNC WITH MYFORD TOUCH. CONSUMER STATED THAT THE SYSTEM WAS NOT COMPATIBLE WITH THE COMMERCIAL VEHICLE HE WAS DRIVING. *LN

8/18/2015

I PURCHASED A 2015 FORD TRANSIT 350 XLT 15 PASSENGER VAN EXACTLY TWO WEEKS AGO. THE VAN HAS 30,000 MILES AND CAME WITH OEM CONTINENTAL 235/65 R16 VANCO FOUR SEASON TIRES. LAST WEEK I NOTICED A "CHUNK" OF RUBBER MISSING FROM THE DRIVER SIDE FRONT TIRE (LOCATED ON TREAD, OUTER LUG). THE CHUNK IS AROUND 1/2 TO 3/4 INCH IN WIDTH AND CONSIDERABLY DEEP. TWO DAYS AGO I NOTICED A VERY LARGE CHUNK OF TREAD MISSING ON THE PASSENGER SIDE REAR TIRE. THIS PARTICULAR AREA IS 1 1/2 TO 1 3/4 INCH WIDE AND SO DEEP, I CAN SEE NYLON CORDS. AT THIS POINT, I NOTIFIED CONTINENTAL AS I HAVE NEVER SEEN TIRES IN THIS CONDITION WITH ONLY 30,000 MILES. THE TIRES WERE MANUFACTURED IN WEEK 38, 2014. I HAVE A LARGE FAMILY AND DO NOT FEEL SAFE DRIVING ON THESE TIRES. CONTINENTAL WILL NOT HONOR THE WARRANTY AS I'M NOT THE ORIGINAL OWNER. I WANTED TO WRITE TO MAKE FOLKS AWARE OF THIS ISSUE, JUST IN CASE THERE HAVE BEEN OTHER REPORTS FOR THIS SPECIFIC TIRE LINE.

9/15/2016

19 more complaints are available in this category.

SERVICE BRAKES

18 Reports7% of total

Previewing the first 2 complaint summaries.

COMPANY OWNS TWO FORD TRANSITS-SAME ISSUES ON BOTH FOUR TIMES IN FOR REPAIRS FOR SAME PROBLEMS SINCE SPRING BRAKES REPLACED, BROKEN CALIPERS, BROKEN CALIPER BOLTS, TWICE BROKEN AXLES

9/8/2016

I WAS GETTING THE TIRES ROTATED AND THE AUTO TECH SAID THE REAR BRAKE PADS WERE DANGEROUSLY THIN. THE FRONT PADS WERE FINE. I INSTRUCTED THE TECH TO REPLACE THE REAR PADS. THE MANAGER CAME IN AND SAID THE RIGHT REAR CALIPER WAS FROZEN AND WAS LEAKING BRAKE FLUID. THE VAN HAS 38,000 MILES ON IT.

10/8/2016

16 more complaints are available in this category.

ELECTRICAL SYSTEM

13 Reports5% of total

Previewing the first 2 complaint summaries.

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 40 MPH, THE INDICATORS ON THE INSTRUMENT CLUSTER BEGAN TO FLASH AND THE VEHICLE BEGAN TO CHIME. THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO ALL AMERICAN FORD (HACKENSACK 520 RIVER ST, HACKENSACK, NJ 07601) WHERE IT WAS DIAGNOSED THAT A GPS IN THE VEHICLE CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO ALL AMERICAN FORD. THE DEALER REVISED THE DIAGNOSIS AND STATED THAT THE ELECTRICAL CLUSTER FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO ALL AMERICAN FORD WHERE IT WAS DIAGNOSED THAT THE PCM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ONCE AGAIN. THE VEHICLE WAS TAKEN BACK TO ALL AMERICAN FORD WHERE IT WAS DIAGNOSED THAT THE WIRING IN THE VEHICLE CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM) AND THE CONTACT NEEDED TO CONTINUE TO WORK WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 10/18/17*LJ *JS

8/18/2017

CLUSTER HAVE MASSAGE FAULT FILTER IS OVERLOADED. I HAVE CHANGE DPF FILTER AND SENSORS 3 MINES AGO. AND DPF SISTEM IS WORKING PROPERLY NO ANY CODES BUT CLUSTER STILL HAVE A MASSAGE

9/15/2017

11 more complaints are available in this category.

STEERING

7 Reports3% of total

Previewing the first 2 complaint summaries.

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE VIBRATED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS VEERED TO THE RIGHT OR TO THE LEFT, IT VIBRATED UNCONTROLLABLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

9/25/2015

2015 FORD TRANSIT. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS AND REQUESTS VEHICLE BUY-BACK INFORMATION. *LD THE CONSUMER STATED THE VEHICLE DOES NOT HAVE 6 CYLINDERS AND REQUESTED THAT THE DATA ENTRY ERROR BE CORRECTED WITH THE MVA. THE VEHICLE BEGAN TO EMIT AN EXHAUST ODOR, THE ENGINE OCCASIONALLY RUNS ROUGH, THE REAR BRAKES NEEDED TO BE REPLACED, PREMATURELY, AND THE POWER STEERING FAILED. *JS

4/2/2018

5 more complaints are available in this category.

STRUCTURE:BODY

6 Reports2% of total

Previewing the first 2 complaint summaries.

SHUTTLING EMPLOYEES; REPEATEDLY NEEDED TO GET OUT AND PHYSICALLY CAUSE THE REAR LATCH ON THE SLIDING REAR PASSENGER DOOR TO CATCH. WOULD NOT REGULARLY CATCH WITH NORMAL CLOSING OF DOOR. WARNING ON DASH WOULD ILLUMINATE, BUT TRACK WAS APPARENTLY MISALIGNED.

7/14/2015

I HAD RENTED THE FORD TRANSIT FROM ENTERPRISE IN NACGDOCHES TX. ON NOVEMBER 12, 2015 A LADY HIT ME AND MY 8 FAMILY MEMBER ON THE WAY TO SHELBYVILLE SCHOOL. WE HIT ON THE SIDE BUT HALF OF THE AIR BAGS DIDN'T DEPLOY AND THE DRIVER SIDE DOOR FELL OFF AND SEAT BEATS WOULDN'T LET HALF OF US RELEASE.. I BROKE MY ARM ...I HAVE INTERNAL BLEEDING..ME AND MY KID WERE FULL OF WHATEVER WAS COMING OUT THE AIR BAGS IT WAS CUTTING US IN OUR FACE ..ONE OF MY DAUGHTER HAVE TO HAVE EMERGENCY SURGERY ON HER MOUTH THE OTHER ONE LOST 3 TEETH DUE TO THE AIR BAGS IT WAS VERY HORRIBLE. .U PROBABLY ASKING YOURSELF WHAT TOOK US SO LONG TO GET IN TOUCH WITH SOMEONE WELL WE BEEN SPEAKING WITH FORD BOONE IS TRYING TO SOLVE THE MATTER ..BUT PLEASE IF SOMEONE COULD CONTRACT ME WE ARE IN NIGHTMARE FROM THIS IT'S HARD FOR US TO EVER GET OVER IT ..IT'S BEEN A 1YR AND NO ONE WILL EVERY RETURN OUR CALL OR SPEAK WITH US ON THIS MATTER..MY NAME IS [XXX] MY PHONE NUMBER IS [XXX]..NO THE VEHICLE WASN'T DRIVABLE THE HORN STAYED GOING OFF IT WOULDN'T STOP THEY HAD TO CUT WIRES TO MAKE IT CUT OFF THE AIR BAGS DIDN'T RELEASE ON OUR SIDE SO ME HAD TO BE TRANSFER TO NACDOCHES MEDICAL CENTER BY AMBULANCE AND HALF THE KIDS WENT IN THE SCHOOL CAN ....IT WANT LET ME PUSH THE AIR BAGS ON THE LIST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/13/2016

4 more complaints are available in this category.

WHEELS

6 Reports2% of total

Previewing the first 2 complaint summaries.

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE VIBRATED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS VEERED TO THE RIGHT OR TO THE LEFT, IT VIBRATED UNCONTROLLABLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

9/25/2015

SEAT BELTS AND REAR AXLE WERE RECALLED ON THIS VEHICLE SIX MONTHS AGO, AND THE DEALERSHIP CLAIMS THEY CAN NOT GET PARTS TO FIX THESE. THESE ARE MAJOR SAFETY ISSUES, AND SHOULD BE ATTENDED TO IN A MUCH MORE TIMELY FASHION THAN SIX MONTHS. I HAVE CONSISTENTLY CALLED FOR THESE CAN THEY TELL ME THEY CANT GET PARTS TO FIX THESE.

7/27/2016

4 more complaints are available in this category.

POWER TRAIN:DRIVELINE:DRIVESHAFT

6 Reports2% of total

Previewing the first 2 complaint summaries.

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING ON THE HIGHWAY, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT FRACTURED AND DAMAGED THE TRANSMISSION. IN ADDITION, THE TECHNICIAN STATED THAT THE DRIVESHAFT WRAPPED AROUND THE BRAKE LINE. THE TECHNICIAN STATED THAT ALL THE BRAKE LINES, THE TRANSMISSION, THE REAR END DIFFERENTIAL, AND THE DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 153,533. UPDATED 04/11/17LJ *CN

12/16/2016

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A KNOCKING NOISE UNDERNEATH THE VEHICLE AND THE DRIVESHAFT SEPARATED FROM THE COUPLING. ADDITIONALLY, THE FAILURE CAUSED THE VEHICLE TO LOSE BRAKING ABILITY. THE CONTACT HAD TO APPLY THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO CLONINGER FORD OF HICKORY (1241 US HWY 70 SE, HICKORY, NC 28602, (828) 615-8653) WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT COUPLING NEEDED TO BE REPLACED AND THE VEHICLE NEEDED TO BE REPAIRED. THE CONTACT WAS QUOTED A PRICE OF $12,000 TO HAVE THE VEHICLE REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED TWICE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT WAS UNSURE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN). THE VEHICLE WAS CURRENTLY WAITING TO BE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 400,000. THE VIN WAS NOT AVAILABLE.

9/19/2019

4 more complaints are available in this category.

SUSPENSION

5 Reports2% of total

Previewing the first 2 complaint summaries.

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE CONTACT MENTIONED THAT THE FAILURE ONLY OCCURRED AT A HIGH RATE OF SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

2/25/2015

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SEVERE VIBRATION. THE DEALER LASCO FORD (2525 OVEN RD, FENTON, MI) WAS NOTIFIED OF THE FAILURE WHERE THEY CONFIRMED THE VEHICLE HAD AN ABNORMAL SHAKE AND THE FAILURE WAS INHERENT TO THAT MODEL. PRIOR TO THE FAILURE, THE DRIVE SHAFT COUPLING WAS REPLACED AT IMLAY CITY FORD (1788 S CEDAR ST, IMLAY CITY, MI). THE CONTACT WAS INFORMED THAT THE FAILURE WAS INHERENT WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

3/26/2018

3 more complaints are available in this category.

ENGINE AND ENGINE COOLING

4 Reports2% of total

Previewing the first 2 complaint summaries.

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PUSHED THE VEHICLE TO A NEARBY PARKING LOT. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL RAIL ASSEMBLY, FILTER AND RETURN LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AFTER 600 MILES WITH THE REDUCED POWER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO GARY CROSSLEY FORD LOCATED AT (8050 N CHURCH RD, KANSAS CITY, MO 64158), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP, FUEL PUMP AND LOW PRESSURE FUEL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT RESTARTED THE VEHICLE AND DROVE THE VEHICLE BACK TO THE DEALER. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THERE WAS METAL BITS INSIDE THE FUEL SYSTEM AND THE FUEL INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V618000 (FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING) AS A POSSIBLE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,826.*DT*JB

3/23/2020

The contact owns a 2015 Ford Transit. The contact stated while driving at undisclosed speeds, the check engine warning light was illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 15B39 CPR and Technical Service Bulletin: 19-2091. The vehicle was taken to the local dealer, where it was diagnosed with water intrusion from insufficient sealing in certain areas of the engine compartment, allowing water entry into the engine compartment. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no warranty coverage on vehicle. The failure mileage was approximately 13,000.

12/6/2024

2 more complaints are available in this category.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

3 Reports1% of total

Previewing the first 2 complaint summaries.

When the transmission is in reverse, the stock rearview camera view intermittently completely fails to display in the rearview mirror, is displayed upside-down, is distorted and/or discolored. It is failing more often than it is working correctly.

10/7/2022

The rearview backup camera is glitching often. It's either showing upside down or showing blank screen. When it's disabled, risk or injury and/or death can result. It has not been inspected by manufacturer. No warning message has been seen.

8/24/2023

1 more complaint is available in this category.

VISIBILITY/WIPER

2 Reports1% of total

Previewing the first 2 complaint summaries.

THE RIGHT SIDE MIRROR DESIGN ON THIS VAN IS THE WORST I HAVE EVER ENCOUNTERED. THE UPPER PART OF THE MIRROR MAGNIFIES YOUR VIEW WHILE THE LOWER REDUCES IT. IT TAKES GREAT CONCENTRATION TO MAKE A SAFE LANE CHANGE WHEN MOVING TO THE RIGHT. THE POOR DESIGN OF THIS MIRROR IS GOING TO CAUSE ACCIDENTS. THE DESIGN NEEDS TO BE INVESTIGATED AND A DIRECTIVE TO FORD SHOULD BE ISSUED TO RECALL AND FIX THE MIRRORS. THIS VAN IS OWNED BY ENTERPRISE RENTAL CARS. WE USE IT AS OUR VAN POOL VEHICLE. *TR

5/6/2015

MY WIPERS WORK ONLY INTERMITTENTLY. THEY WILL WORK FOR A LITTTLE WHILE, THEN SUDDENLY STOP WORKING, AND START WORKING AGAIN LATER. IT HAPPENS IN ALL WEATHER CONDITIONS, IN WARM & COLD WEATHER, WHILE DRIVING AND WHEN THE VAN IS PARKED. I TOOK IT TO THE FORD DEALER AND THEY SAID IT WAS THE SWITCH, WHICH THEY REPLACED, BUT THAT DID NOT FIX THE PROBLEM. I TOOK IT BACK TO THE DEALER, AND THEY RAN DIAGNOSTICS ON IT. THEY SAID THE CODE THEY GOT GAVE THEM A LIST OF THINGS THAT THEY CAN CHECK, BUT MANY OF THEM ARE VERY LABOR INTENSIVE TO DO AND THEREFORE VERY COSTLY (LIKE TAKING APART THE STEERING COLUMN TO CHECK SOME PINS TO SEE IF THEY ARE CORRODED). ONE OF THE THINGS THEY SAID THEY NEED TO CHECK TAKES ABOUT 5 HOURS TO DO, SO AT $100/HR (WHAT MY LOCAL FORD DEALER CHARGES), THE LABOR ALONE WOULD COST ME $500, AND THAT DOESN'T EVEN INCLUDE THE COST OF ANY REPAIRS. THIS IS A GENUINE SAFETY ISSUE THAT SHOULD BE ADDRESSED AND FIXED WITHOUT THE CUSTOMER PAYING HUNDREDS AND POSSIBLY EVEN THOUSANDS OF DOLLARS TO DIAGNOSE AND FIX THE PROBLEM.

9/27/2019

SEAT BELTS

2 Reports1% of total

Previewing the first 2 complaint summaries.

SEAT BELTS AND REAR AXLE WERE RECALLED ON THIS VEHICLE SIX MONTHS AGO, AND THE DEALERSHIP CLAIMS THEY CAN NOT GET PARTS TO FIX THESE. THESE ARE MAJOR SAFETY ISSUES, AND SHOULD BE ATTENDED TO IN A MUCH MORE TIMELY FASHION THAN SIX MONTHS. I HAVE CONSISTENTLY CALLED FOR THESE CAN THEY TELL ME THEY CANT GET PARTS TO FIX THESE.

7/27/2016

I HAD RENTED THE FORD TRANSIT FROM ENTERPRISE IN NACGDOCHES TX. ON NOVEMBER 12, 2015 A LADY HIT ME AND MY 8 FAMILY MEMBER ON THE WAY TO SHELBYVILLE SCHOOL. WE HIT ON THE SIDE BUT HALF OF THE AIR BAGS DIDN'T DEPLOY AND THE DRIVER SIDE DOOR FELL OFF AND SEAT BEATS WOULDN'T LET HALF OF US RELEASE.. I BROKE MY ARM ...I HAVE INTERNAL BLEEDING..ME AND MY KID WERE FULL OF WHATEVER WAS COMING OUT THE AIR BAGS IT WAS CUTTING US IN OUR FACE ..ONE OF MY DAUGHTER HAVE TO HAVE EMERGENCY SURGERY ON HER MOUTH THE OTHER ONE LOST 3 TEETH DUE TO THE AIR BAGS IT WAS VERY HORRIBLE. .U PROBABLY ASKING YOURSELF WHAT TOOK US SO LONG TO GET IN TOUCH WITH SOMEONE WELL WE BEEN SPEAKING WITH FORD BOONE IS TRYING TO SOLVE THE MATTER ..BUT PLEASE IF SOMEONE COULD CONTRACT ME WE ARE IN NIGHTMARE FROM THIS IT'S HARD FOR US TO EVER GET OVER IT ..IT'S BEEN A 1YR AND NO ONE WILL EVERY RETURN OUR CALL OR SPEAK WITH US ON THIS MATTER..MY NAME IS [XXX] MY PHONE NUMBER IS [XXX]..NO THE VEHICLE WASN'T DRIVABLE THE HORN STAYED GOING OFF IT WOULDN'T STOP THEY HAD TO CUT WIRES TO MAKE IT CUT OFF THE AIR BAGS DIDN'T RELEASE ON OUR SIDE SO ME HAD TO BE TRANSFER TO NACDOCHES MEDICAL CENTER BY AMBULANCE AND HALF THE KIDS WENT IN THE SCHOOL CAN ....IT WANT LET ME PUSH THE AIR BAGS ON THE LIST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/13/2016

SEATS

2 Reports1% of total

Previewing the first 2 complaint summaries.

I HAD RENTED THE FORD TRANSIT FROM ENTERPRISE IN NACGDOCHES TX. ON NOVEMBER 12, 2015 A LADY HIT ME AND MY 8 FAMILY MEMBER ON THE WAY TO SHELBYVILLE SCHOOL. WE HIT ON THE SIDE BUT HALF OF THE AIR BAGS DIDN'T DEPLOY AND THE DRIVER SIDE DOOR FELL OFF AND SEAT BEATS WOULDN'T LET HALF OF US RELEASE.. I BROKE MY ARM ...I HAVE INTERNAL BLEEDING..ME AND MY KID WERE FULL OF WHATEVER WAS COMING OUT THE AIR BAGS IT WAS CUTTING US IN OUR FACE ..ONE OF MY DAUGHTER HAVE TO HAVE EMERGENCY SURGERY ON HER MOUTH THE OTHER ONE LOST 3 TEETH DUE TO THE AIR BAGS IT WAS VERY HORRIBLE. .U PROBABLY ASKING YOURSELF WHAT TOOK US SO LONG TO GET IN TOUCH WITH SOMEONE WELL WE BEEN SPEAKING WITH FORD BOONE IS TRYING TO SOLVE THE MATTER ..BUT PLEASE IF SOMEONE COULD CONTRACT ME WE ARE IN NIGHTMARE FROM THIS IT'S HARD FOR US TO EVER GET OVER IT ..IT'S BEEN A 1YR AND NO ONE WILL EVERY RETURN OUR CALL OR SPEAK WITH US ON THIS MATTER..MY NAME IS [XXX] MY PHONE NUMBER IS [XXX]..NO THE VEHICLE WASN'T DRIVABLE THE HORN STAYED GOING OFF IT WOULDN'T STOP THEY HAD TO CUT WIRES TO MAKE IT CUT OFF THE AIR BAGS DIDN'T RELEASE ON OUR SIDE SO ME HAD TO BE TRANSFER TO NACDOCHES MEDICAL CENTER BY AMBULANCE AND HALF THE KIDS WENT IN THE SCHOOL CAN ....IT WANT LET ME PUSH THE AIR BAGS ON THE LIST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/13/2016

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE FIFTH ROW SEAT DETACHED FROM THE VEHICLE ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SANDERS FORD INC., 1135 LEJEUNE BLVD, JACKSONVILLE, NC 28540, (888) 512-4838) WHERE IT WAS DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 44,455.

7/20/2018

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

2 Reports1% of total

Previewing the first 2 complaint summaries.

2015 FORD TRANSIT. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS AND REQUESTS VEHICLE BUY-BACK INFORMATION. *LD THE CONSUMER STATED THE VEHICLE DOES NOT HAVE 6 CYLINDERS AND REQUESTED THAT THE DATA ENTRY ERROR BE CORRECTED WITH THE MVA. THE VEHICLE BEGAN TO EMIT AN EXHAUST ODOR, THE ENGINE OCCASIONALLY RUNS ROUGH, THE REAR BRAKES NEEDED TO BE REPLACED, PREMATURELY, AND THE POWER STEERING FAILED. *JS

4/2/2018

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT DETECTED AN ABNORMAL EXHAUST OR CARBON MONOXIDE ODOR COMING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO CLASSIC FORD (8540 TYLER BLVD, MENTOR, OH 44060, (440) 266-3000) WHERE IT WAS DIAGNOSED THAT THE ENGINE BOLTS WERE FRACTURED AND NOT CONNECTED TO THE VEHICLE. THE BOLTS WERE STUCK IN THE ENGINE AND CAUSED A CARBON MONOXIDE LEAK. THE DEALER STATED THAT A NEW ENGINE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 188,000.

12/13/2018

FUEL SYSTEM, GASOLINE

2 Reports1% of total

Previewing the first 2 complaint summaries.

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITH THE FUEL FILTER CLOGGED MESSAGE DISPLAYED. THE CHECK ENGINE WARNING LIGHT ALSO ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE) AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS TOWED TO PHIL LONG FORD OF MOTOR CITY (1212 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, (844) 237-2169) AND DIAGNOSED WITH SHARDS OF FUEL PUMP IN THE FUEL LINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

10/2/2020

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS A FUEL MODULE AND FUEL PUMP THAT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE CONTACT STATED HE RECEIVED AN UNKNOWN MANUFACTURER RECALL NOTICE SEVERAL DAYS LATER AND WAS UPSET THAT HE WAS NOT NOTIFIED THAT RECALLS WERE REPAIRED FREE OF CHARGE. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS NOT PROVIDED AN EXPLANATION ABOUT THE REIMBURSEMENT POLICY. THE APPROXIMATE FAILURE MILEAGE WAS 112,760.

2/22/2021

FUEL SYSTEM, DIESEL

2 Reports1% of total

Previewing the first 2 complaint summaries.

The contact owns a 2015 Ford Transit. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed with a fractured front windshield cowl. In addition, rainwater was entering the engine compartment due to the fractured windshield cowl. The vehicle was diagnosed with a failed fuel rail. The contact was informed that the fuel rail needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed fuel system, failed fuel injector, and a failed glow plug. The contact was informed that the fuel system, fuel injector, and glow plug needed to be replaced. The vehicle was not repaired. The failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact researched Technical Service Bulletin: 19-2091. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 120,000.

12/16/2024

The contact owns a 2015 Ford Transit. The contact stated while driving at an undisclosed speed, the message "Exhaust filter overloaded, drive to clean", after which the vehicle entered LIMP Mode, and was unable to accelerate above 30 MPH. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Diesel Particulate Filter (DPF). The vehicle was repaired under Customer Satisfaction Program: 23M01, but the failure reoccurred. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the Diesel Particulate Filter (DPF). The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 109,000.

2/11/2025

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

2 Reports1% of total

Previewing the first 2 complaint summaries.

Odometer Fraud. The contact purchased a 2015 Ford Transit. The contact stated that he had discovered that there was a mileage discrepancy through a Carfax report. The vehicle was purchased through a dealer sale. At the time of purchase, on March 4, 2025, the vehicle mileage was 78,125; however, the Carfax report displayed that the mileage was 314,739 at the time the dealer had purchased the vehicle at an Auction.

4/17/2025

Odometer Fraud. The contact purchased a 2015 Ford Transit. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 115,204, and at the time of registration, it was discovered that the mileage was 220,000.

7/24/2025