2019 Ford Transit Owner Complaints

THIS IS NOT A CRASH. THE VEHICLE WAS PUCHASE IN AUG2019. EVER SINCE I BEEN TRYING TO GET THE SLIDING DOOR FIX. THE DOOR DOES NOT OPEN. IS BINDING, FROZEN. IT REQUIRES KNOWHOW AND ELBOW GREASE TO PRY IT OPEN. MY GRANDCHILDREN (AGES 7 TO 15) CANNOT OPEN THE DOOR. EITHER FROM THE INSIDE OR OUTSIDE. THE DOOR IS THE ONLY WAY OUT AND VIOLATES THE WARNING STICKER ON THE DOOR. ZECK , THE PLACE I PURCHASE THIS NEW CAR WILL NOT FIX THE PROBLEM. I HAVE FILE SEVERAL COMPLAINTS WITH BBB AUTO LINE BUT THEY KEEP TELLING ME THAT THEY HAVE NOT RECEIVE MY CCF CASE NUMBER FRD1930985. I HAVE SENT THIS SEVERAL TIMES. I AM GETTING TO BELIEVE THAT WHOM EVER IS WORKING MY COMPLAINT MIGHT BE ON THE FORD PAYROLL TO DISPOSE OF COMPLAINTS.

1/3/2020

MULTIPLE PROMISES FROM FORD ALVI TX TO SUPPLY A MANUAL FOR MY BRAND NEW 2019 VAN WITHOUT SUCCESS AS WELL AS DOCUMENTING THAT THE VAN HAD ONLY 100 MILES ON IT WHEN IT ACTUALLY HAD 400 MILES ON IT P. AFTER THIS WAS MENTIONED TO THE SALES PERSON THE PAPERWORK WAS NOT UPDATED I AM A FEMALE GOING TO BE TRAVELING IN THIS VAN AND WITH THE PERFORMANCE HISTORY OF JUST GETTING A MANUAL MAKES ME UNCOMFORTABLE NOT KNOWING IF SOMETHING GOES WRONG WITH THE VAN THAT I WILL HAVE ADEQUATE RESPONSES FROM FORD.

8/11/2020

ATTEMPTING TO ACCELERATE THE TRANSMISSION WILL NOT ENGAGE, HAS A LONG DELAY. RPMS WILL REV BUT THE CAR WILL NOT MOVE, IT GETS SCARY ON THE FRW.AT TIMES WHEN IT SHIFT IT KICKS LIKE A MULE. THE BRAKE SYSTEM SQUEAKS, MORE LIKE HOWLING SOUND. I WAS AT THE DEALERSHIP FOR THE TRANSMISSION ISSUED THEY COULD NOT DUPLICATE. ALSO WHEN YOU GOING IN REVERSE IT WILL VIBRATE THE ENTIRE CAR. ALL HAPPENED SENCE I GOT THE CAR, WHILE I AM IN MOTION. I HAVE VEDIO,S.

8/11/2019

TL* THE CONTACT OWNS A 2019 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE WOULD EMIT AN ABNORMAL, SCREECHING NOISE UPON APPLYING IN BRAKES WHILE IN REVERSE, WITHOUT WARNING. UPON TAKING HIS VEHICLE TO PORTSMOUTH FORD (400 SPAULDING TURNPIKE, PORTSMOUTH, NH 03801) THE CONTACT WAS INFORMED THAT THE ENTIRE BRAKING SYSTEM NEEDED TO REPLACED DESPITE THE LOW MILEAGE ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE BRAKING SYSTEM FAILURE WAS NORMAL, BUT OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.

3/10/2021

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER A 2019 FORD TRANSIT. THE CONTACT WHO WAS A TEXAS HIGHWAY PATROL OFFICER, STATED THAT WHILE THE DRIVER ATTEMPTED TO DRIVE FROM A STOP, THE VEHICLE ACCELERATED FASTER THAN THE DRIVER INTENDED AND REAR-ENDED THE VEHICLE IN FRONT. THE ACCELERATOR PEDAL FRACTURED WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THERE WAS NOT AN INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED BUT WAS NOT TOTALED. THE VEHICLE WAS TOWED. HOWEVER, THE CONTACT DID NOT KNOW WHERE THE VEHICLE WAS TOWED. THE CONTACT CALLED THE MIKE BROWN FORD DEALER (866-510-0950, LOCATED AT 4950 E HIGHWAY 377, GRANBURY, TX 76049) AND WAS INFORMED THAT THERE WAS NO RECALL UNDER THE VIN. THE MANUFACTURER WAS CALLED AND THE CALL WENT TO AN AUTOMATED SYSTEM. THE FAILURE MILEAGE WAS UNKNOWN.

7/15/2019

ATTEMPTING TO ACCELERATE THE TRANSMISSION WILL NOT ENGAGE, HAS A LONG DELAY. RPMS WILL REV BUT THE CAR WILL NOT MOVE, IT GETS SCARY ON THE FRW.AT TIMES WHEN IT SHIFT IT KICKS LIKE A MULE. THE BRAKE SYSTEM SQUEAKS, MORE LIKE HOWLING SOUND. I WAS AT THE DEALERSHIP FOR THE TRANSMISSION ISSUED THEY COULD NOT DUPLICATE. ALSO WHEN YOU GOING IN REVERSE IT WILL VIBRATE THE ENTIRE CAR. ALL HAPPENED SENCE I GOT THE CAR, WHILE I AM IN MOTION. I HAVE VEDIO,S.

8/11/2019

ATTEMPTING TO ACCELERATE THE TRANSMISSION WILL NOT ENGAGE, HAS A LONG DELAY. RPMS WILL REV BUT THE CAR WILL NOT MOVE, IT GETS SCARY ON THE FRW.AT TIMES WHEN IT SHIFT IT KICKS LIKE A MULE. THE BRAKE SYSTEM SQUEAKS, MORE LIKE HOWLING SOUND. I WAS AT THE DEALERSHIP FOR THE TRANSMISSION ISSUED THEY COULD NOT DUPLICATE. ALSO WHEN YOU GOING IN REVERSE IT WILL VIBRATE THE ENTIRE CAR. ALL HAPPENED SENCE I GOT THE CAR, WHILE I AM IN MOTION. I HAVE VEDIO,S.

8/11/2019

Vehicle braking system was not working which could have caused an accident, vehicle brake booster was replaced, vehicle still having problems braking, upon further investigation the torque converter is failed, this requires both transmission and torque converter to be replaced at a cost of $8000 This is a 2019 and warranty just expired

6/6/2023

THE FORD TRANSIT I PURCHASED 08/05/2019 SLIDING DOOR DOES NOT OPEN. IT IS THE ONLY WAY OUT OF THE CAR. WHEN TRYING TO ENTER THROUGH THE DOOR IT TAKES SEVERAL MINUTES SO WE ENTER THRU THE RIGHT FRONT PASSENGER DOOR. TO EXIT THE VEHICLE... NOT POSSIBLE IT'S STUCK. I TOLD THE DEALERSHIP AND THEY SEMI ATTEMPTED TO FIX IT. BUT THEY HAVE NOT AND THEY ARE NOT ANSWERING MY PHONE CALLS. AS AN EX-SAFETY OFFICER I SEE THIS AS A SAFETY VIOLATION. I CALL THE REGIONAL OFFICE AND SHE HAS NOT ANSWERD EITHER. THE ISSUE WAS DISCOVER TWO DAYS AFTER I BROUGHT THE CAR HOME AND I TRY TO PUT MY GRAND KIDS IN THE REAR SEATS.

12/6/2019

THIS IS NOT A CRASH. THE VEHICLE WAS PUCHASE IN AUG2019. EVER SINCE I BEEN TRYING TO GET THE SLIDING DOOR FIX. THE DOOR DOES NOT OPEN. IS BINDING, FROZEN. IT REQUIRES KNOWHOW AND ELBOW GREASE TO PRY IT OPEN. MY GRANDCHILDREN (AGES 7 TO 15) CANNOT OPEN THE DOOR. EITHER FROM THE INSIDE OR OUTSIDE. THE DOOR IS THE ONLY WAY OUT AND VIOLATES THE WARNING STICKER ON THE DOOR. ZECK , THE PLACE I PURCHASE THIS NEW CAR WILL NOT FIX THE PROBLEM. I HAVE FILE SEVERAL COMPLAINTS WITH BBB AUTO LINE BUT THEY KEEP TELLING ME THAT THEY HAVE NOT RECEIVE MY CCF CASE NUMBER FRD1930985. I HAVE SENT THIS SEVERAL TIMES. I AM GETTING TO BELIEVE THAT WHOM EVER IS WORKING MY COMPLAINT MIGHT BE ON THE FORD PAYROLL TO DISPOSE OF COMPLAINTS.

1/3/2020

Instrument cluster lost all power during driving. Lighting does not work, RPM's are not registering / speedometer showing zero even when in motion / fuel range not visible. Ford has issued a recall for this exact problem for 2022 models (Recall # 22C11 - Loss of Instrument Cluster Illumination), but will not acknowledge the issue in the 2019 model year. Please Help.

3/7/2024

I own a converted Ford Transit 2019-2022 Lightning eMotors FT3-86, which is referenced in Recall Notice 23V-207. The recall involves defective eMatrix battery packs. One of my EV batteries has completely failed—it won't charge, respond, or work at all—drastically cutting my vehicle's effective range to under 60 miles, making it difficult and unsafe to rely on for longer trips. I purchased the vehicle in December 2023, and the dealer gave no indication of any issues or recall notices. Despite asking for a warranty, I was forced to sign an agreement that the vehicle was sold "as is." Soon after, I discovered the recall. Lightning eMotors, the manufacturer, has since gone into bankruptcy and receivership, leaving me without support or options for repair. There were no warning lamps or indicators before the battery failure. The problem became apparent when the vehicle failed to hold a charge, and I have been unable to use the vehicle normally since. No dealer or independent service center has been able to address the issue due to the manufacturer's dissolution. I am seeking guidance on how to proceed, as Lightning eMotors is no longer operational and there seems to be no clear remedy path for this critical safety issue.

10/11/2024

Instrument cluster lost all power during driving. Lighting does not work, RPM's are not registering / speedometer showing zero even when in motion / fuel range not visible. Ford has issued a recall for this exact problem for 2022 models (Recall # 22C11 - Loss of Instrument Cluster Illumination), but will not acknowledge the issue in the 2019 model year. Please Help.

3/7/2024

Odometer Fraud. The contact purchased a 2019 Ford Transit. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 125,342, and at the time of registration, it was discovered that the mileage was 295,327.

5/30/2025

The contact owns a 2019 Ford Transit. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was approximately 135,000.

7/30/2025

Smelling exhaust fumes inside vehicle and not safe to drive with only 46,000 miles on odometer. Took it to Ford Dealer and found two manifold bolts have broken off flush to engine block and manifold is now leaking. This is a very common occurrence with the 3.5 Ecoboost motor.

9/25/2025

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER A 2019 FORD TRANSIT. THE CONTACT WHO WAS A TEXAS HIGHWAY PATROL OFFICER, STATED THAT WHILE THE DRIVER ATTEMPTED TO DRIVE FROM A STOP, THE VEHICLE ACCELERATED FASTER THAN THE DRIVER INTENDED AND REAR-ENDED THE VEHICLE IN FRONT. THE ACCELERATOR PEDAL FRACTURED WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THERE WAS NOT AN INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED BUT WAS NOT TOTALED. THE VEHICLE WAS TOWED. HOWEVER, THE CONTACT DID NOT KNOW WHERE THE VEHICLE WAS TOWED. THE CONTACT CALLED THE MIKE BROWN FORD DEALER (866-510-0950, LOCATED AT 4950 E HIGHWAY 377, GRANBURY, TX 76049) AND WAS INFORMED THAT THERE WAS NO RECALL UNDER THE VIN. THE MANUFACTURER WAS CALLED AND THE CALL WENT TO AN AUTOMATED SYSTEM. THE FAILURE MILEAGE WAS UNKNOWN.

7/15/2019

TL* THE CONTACT OWNS A 2019 FORD TRANSIT. WHILE DRIVING 40 MPH, THE REAR END OF THE VEHICLE FISHTAILED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SWAYING INTO DIFFERENT LANES AND WAS DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA 94087, (408) 215-9949), FREMONT FORD (39700 BALENTINE DR, NEWARK, CA 94560, (510) 651-5600), AND THE FORD STORE SAN LEANDRO (1111 MARINA BLVD, SAN LEANDRO, CA 94577, (510) 352-2000) WHERE THE VEHICLE WAS TEST DRIVEN AT ALL THREE DEALERS. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110.

9/18/2019

TL* THE CONTACT OWNS A 2019 FORD TRANSIT. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE WAS DIFFICULT TO TURN. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE SEVERAL TIMES, THE POWER STEERING FUNCTION FAILED TO RETURN. THE VEHICLE WAS DRIVEN BACK TO THE RESIDENCE. THE CONTACT INSPECTED THE VEHICLE AND BECAME AWARE THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. LAFONTAINE FORD OF LANSING (5103 S CEDAR ST, LANSING, MI 48911, (517) 237-3582) WAS CONTACTED AND INFORMED OF THE FAILURE AND TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000

3/25/2021

The contact owns a 2019 Ford Transit. The contact stated while driving 65 mph, the steering wheel started to vibrate abnormally. The contact stated that the failure recurred while driving above 60 mph. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure as the torque converter needing to be replaced or rebuilt. The parts to replace the converter were not available to the independent mechanic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 114,300.

7/7/2021

Plastic accelerator pedal snapped off during normal driving. Made driving vehicle impossible. Vehicle had to be towed to dealer. Luckily was not going fast and was able to coast to the side of the road. This could be extremely dangerous if on a busy interstate.

9/13/2021

Seats break down due to seat framing pulling through bolts on seat frame. Ford is aware of this problem but is having customers attempt to pay for seats to be fixed, and when they are fixed ford is adding additional support straps to prevent the seats from tearing out in the future

4/16/2022

The emergency parking light comes on while driving. I don’t recall when it began but the last time was Monday 8/21/2023 and it occurred 3 times.

8/23/2023

The contact owns a modified 2019 Ford Transit. The contact stated that the seven rear passenger's side and driver's side seat belts were defective. The contact stated that the seat belt retractors had fractured. Additionally, the contact stated that the seat belt pre-tensioners were stuck in the Hold position and had fractured while the seat belt was buckled, causing his children to be trapped several times. The vehicle was taken to the vehicle modifier several times, and the seat belts were replaced; however, the failure persisted. An unknown Ford dealer was contacted and informed the contact that they could not assist because the vehicle was modified. The vehicle was not repaired. The failure mileage was approximately 40,000.

2/5/2024

The contact owns a modified 2019 Ford Transit. The contact stated that the seven rear passenger's side and driver's side seat belts were defective. The contact stated that the seat belt retractors had fractured. Additionally, the contact stated that the seat belt pre-tensioners were stuck in the Hold position and had fractured while the seat belt was buckled, causing his children to be trapped several times. The vehicle was taken to the vehicle modifier several times, and the seat belts were replaced; however, the failure persisted. An unknown Ford dealer was contacted and informed the contact that they could not assist because the vehicle was modified. The vehicle was not repaired. The failure mileage was approximately 40,000.

2/5/2024

Instrument cluster lost all power during driving. Lighting does not work, RPM's are not registering / speedometer showing zero even when in motion / fuel range not visible. Ford has issued a recall for this exact problem for 2022 models (Recall # 22C11 - Loss of Instrument Cluster Illumination), but will not acknowledge the issue in the 2019 model year. Please Help.

3/7/2024

The contact owns a 2019 Ford Transit. The contact stated while driving 65 MPH, the passenger’s side rear wheel started to detach. The contact pulled over and became aware that the hub cap was destroyed, and the tire was flat. The wheel warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the rear wheel was separating from the hub, and the tire was replaced with the spare. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.

7/3/2024

The contact's business owns a 2019 Ford Transit. The contact stated that while an employee was driving approximately 60 MPH, another driver observed that the driver’s side front tire was sticking out and alerted the driver. The vehicle was steered to the side of the road and inspected. The vehicle was then towed to an independent mechanic where it was diagnosed that the driver’s side front wheel hub bolts needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.

10/1/2024

The contact owns a 2019 Ford Transit. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. No warning lights were illuminated. The contact stated that the failure had occurred while the contact's wife was parking the vehicle. The contact stated that the vehicle rolled into the curve and stopped. The contact stated that his wife was lucky that the vehicle had not struck the building. In addition, the contact stated that one time the failure occurred while the contact's wife was driving, and the brakes independently activated. In addition, the contact stated that the failure once occurred while the contact's wife was driving on a busy highway. The vehicle was towed to the dealer where it was diagnosed with a failed HECU. The contact was informed that the HECU needed to be replaced. The vehicle was repaired. The contact referenced a recall; however, the VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. The VIN was invalid.

10/2/2025

After SYNC 3 software update, rain sensor wiper software malfunctioning.

11/20/2025