2012 Ford Taurus Owner Complaints

I WAS DRIVING ON I279 AROUND 6:15AM ON JULY1, 2014. MY SPEED WAS APPROXIMATELY 60MPH. ALL OF A SUDDEN A MESSAGE APPEARED ON THE SCREEN SAYING THERE WAS A POWER STEERING SYSTEM FAILURE. AT THAT POINT I IMMEDIATELY LOST ALL POWER TO THE STEERING WHEEL. IT WAS VERY DIFFICULT TO MAINTAIN A STRAIGHT COURSE AND FORTUNATELY I DIDN'T HAVE VERY FAR TO GO UNTIL I COULD PULL OVER AND STOP. THIS IS VERY DANGEROUS. SHORTLY THEREAFTER THE ADVANCE TRACTION CONTROL SYMBOL APPEARED ON THE SCREEN ALSO. *TR

7/2/2014

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT DIAGNOSED THAT THE STEERING WHEEL ROTATION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

8/12/2015

03/24/2012. 1ST FAILURE MILEAGE APPROX.1,450: DRIVING ON I-95S AT APPROX. 70 MPH, RAINING CONDITION, WIPERS IN USE, HEADLIGHTS ON. SUDDENLY THE INSTRUMENT PANEL LIGHTS WENT DARK, WIPERS STOPPED IN THE MIDDLE OF WINDSHIELD, ENGINE CUT OFF. WAS ABLE TO STEER CAR FROM MIDDLE LANE TO ROAD SIDE AND BRAKED. PUT CAR IN PARK, LIGHTS STILL OUT, ENGINE WOULD NOT START. IN LESS A MINUTE, ON THE MIDDLE INSTRUMENT GAUGE A GREEN LIGHTED MESSAGE DISPLAYED: "POWER ACCESSORIES..." FOR A VERY SHORT TIME. THEN CAR RESTARTED. FORD SERVICES COULD NOT FIND ANY PROBLEM OR ERROR CODE. 08/04/2012. 2ND FAILURE MILEAGE APPROX. 5,360: NICE HOT DAY OF SUMMER. AFTER STOPPING AT A TRAVEL CENTER PARKING LOT, DROVE ABOUT 25 YARDS IN THE PARKING LOT AT APPROX. 10 MPH, THE INSTRUMENT PANEL LIGHTS WENT OUT AND THE ENGINE CUT OFF. CAR WOULD NOT START IN "NEUTRAL" BUT STARTED IN "PARK" POSITION RIGHT AWAY. FORD SERVICES COULD NOT FIND ANY PROBLEM OR ERROR CODE. IN BOTH INCIDENTS, THE PASSENGER WAS ACCESSING THE "MULTI-MEDIA CONSOLE" FOR RADIO STATION OR GPS.

8/28/2012

THE KEYLESS START/STOP BUTTON IS OBSCURED BY THE STEERING WHEEL AND CAN BE INADVERTENTLY TOUCHED WHILE KEEPING ATTENTION TO ROAD AND TRAFFIC.THE BUTTON IN OUR CAR IS EXTREMELY SENSITIVE AND DOES NOT REQUIRE A DELIBERATE PUSH TO TURN THE ENGINE OFF. WHILE DRIVING I WAS TRYING TO ADJUST THE AIR DISCHARGE VENT CONTROL, THAT IS LOCATED DIRECTLY ABOVE THE START/STOP BUTTON.WHEN I PRESSED DOWN ON THE VENT CONTROL MY HAND SLIPPED AND THE HEEL OF MY HAND MUST HAVE CONTACTED THE START/STOP BUTTON. I WAS UNAWARE THE ENGINE WAS OFF UNTIL I REALIZED THE CAR WAS SLOWING AND I HAD NO POWER. NO POWER STEERING AND NO TURN SIGNALS TO LET TRAFFIC KNOW I NEEDED TO MOVE OVER.FORTUNATELY, I WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD. HAD I HAVE BEEN 50 FT. FURTHER, THERE WOULD HAVE BEEN NO SHOULDER TO MOVE ONTO. I HAD NO IDEA WHAT HAD CAUSED THIS EVENT UNTIL A FEW DAYS LATER.WHILE TRAVELING ON I-90 IN A 3 LANE AREA AT 65 MPH, IN THE CENTER LANE, MY HUSBAND INADVERTENTLY HIT THE START/STOP BUTTON WHILE TRYING TO TURN ON THE RADIO.THERE IS ONLY A 3 1/2 INCH GAP, CENTER TO CENTER OF THESE TWO BUTTONS.HE WAS NOT AWARE HE HAD TURNED OFF THE ENGINE UNTIL HE REALIZED THE CAR WAS SLOWING DOWN.PLEASE REALIZE TI TAKES MORE THAN A FEW SECONDS TO GATHER YOUR THOUGHTS, TO FIGURE OUT HOW TO RECOVER FROM THIS. AGAIN, YOU HAVE NO POWER STEERING, NO POWER BRAKES, NO TURN SIGNALS. HE TURNED ON THE EMERGENCY FLASHERS AND MANAGED TO GET US INTO THE RIGHT LANE AND THEN OFF THE HIGHWAY. ALL THE TIME THE CAR IS SLOWING MORE AND MORE, AND YOU HAVE SEMI TRUCKS IN YOUR LANE AND THE ADJACENT RIGHT LANE.WE TOOK THE VEHICLE TO THE FORD DEALER WHERE PURCHASED, THE SERVICE MANAGER TEST DROVE IT AND COULD DUPLICATE ALL OUR CONCERNS AND MORE. #338992. WE ASKED FORD MOTOR CO. TO REPURCHASE, THEY REFUSED, AND HAVE MADE NO OFFER TO DO ANY REPAIR. WHY WOULD A CAR BE DESIGNED THAT YOU CAN SO EASILY STOP THE ENGINE? *TR

10/25/2013

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED THAT THE HYDRAULICS FAILED ON THE HOOD AND THE TRUNK OF THE VEHICLE. THE REAR TRUNK ALMOST FELL DOWN ON THE CONTACT WHILE RETRIEVING ITEMS FROM THE TRUNK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 16,500. *TR

7/2/2013

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER RECALL ON THE STRUCTURE OF THE VEHICLE AND THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

4/23/2015

2012 TAURUS THE HEADLIGHTS ON THE 2012 TAURUS HAVE A VERY SHARP SHORT CUTOFF THAT LIMITS VISIBILITY GREATLY. THIS CAN ONLY BE EXPERIENCED ON A HIGHWAY OR BACK ROAD WHERE THERE IS NO BACK LIGHTS OR OTHER VEHICLES PRESENT. THE CUTOFF PROJECTS A BLACK LINE THAT FLOATS UP AND DOWN ON THE WINDSHIELD THAT IS HYPNOTIC. IF THERE WAS A BIKE OR PERSON WALKING AHEAD ON THE SHOULDER YOU WOULD NEVER SEE THEM IN TIME. THIS PROBLEM IS CAUSED BY A EYELID THAT DROPS DOWN OVER THE BULB WHEN IN THE DIM MODE.WHEN USING THE BRIGHTS, THE LIGHTS ARE FINE. BECAUSE OF ONCOMING TRAFFIC YOU CANNOT ALWAYS USE YOUR BRIGHT SETTING. LUCKILY I OWN ANOTHER VEHICLE SO I CAN DRIVE THAT ONE AT NIGHT UNTIL FORD COMES UP WITH FIX FOR THIS PROBLEM. *TR

11/25/2011

THE HEADLIGHTS DO NOT PRODUCE A COMPLETE AND FULL LIGHT FIELD IN FRONT OF THE VEHICLE. THERE ARE SEVERAL DISTINCT "FINGER SHADOWS" PRESENT THROUGHOUT THE ENTIRE LIGHT FIELD, RESULTING IN VERY POOR NIGHT VISION. THIS IS COMPOUNDED BY THE VERY DISTINCT UPPER HORIZONTAL "CUT-OFF" OF THE PROJECTED LIGHT BEAM. THE VISIBILITY PROBLEM IS EVEN WORSE DURING RAINY NIGHTS. LOCAL FORD DEALER REPLACED ENTIRE HEADLIGHT ASSEMBLIES UNDER WARRANTY, PROBLEM STILL PERSISTS. *TR

1/26/2012

TL* THE CONTACT OWNS A 2012 FORD TAURUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THEN TOWED TO AN AUTHORIZED DEALER. A DIAGNOSTIC TEST WAS PERFORMED WHICH DETECTED NO TROUBLE CODES. THE FAILURE RECURRED ON TWO SEPARATE OCCASION AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN WAS UNABLE TO NEITHER DUPLICATE THE FAILURE NOR LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 3,700.

12/28/2012

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED THAT AFTER REFUELING AND DRIVING AT 40 MPH, THE VEHICLE JERKED AND THEN STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SENSOR IN THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

5/4/2015

THIS IS ABOUT FORD RECALL 15S02. MY DRIVERS DOOR HANDLE HAS BARELY FUNCTIONED FOR MONTHS, IF IT FUNCTIONS AT ALL. THE CAR WAS LOOKED AT ON MAY 4, AND SUPPOSEDLY PARTS WERE ORDERED, BUT NEVER RECEIVED. I CONTACTED FORD CUSTOMER SERVICE ON JULY 7, AND ALTHOUGH THEY SAID THEY WOULD RESPOND WITHIN 2 DAYS THEY HAVE NOT YET DONE SO. IT APPEARS THAT FORD HAS LITTLE OR NO INTEREST IN TAKING CARE OF THIS PROBLEM. I HOPE NHTSA CAN MOVE THE COMPANY, OR PENALIZE THEM FOR THIS LACK OF RESPONSIBILITY.

7/15/2015

MY 2012 FORD TAURUS SHO WAS BROUGHT INTO JONES WEST FORD IN RENO, NEVADA. IT WAS AT JONES WEST FOR A POWER STEERING RECALL. WHILE ON THE INTERSTATE BACK HOME THE ADAPTIVE CRUISE CONTROL, FAULTED AND CAUSED A WARNING TO APPEAR, AS WELL AS A COLLISION AVOIDANCE FAULT. AT THE DEALERSHIP IN FALLON, THE SERVICE ADVISOR INFORMED ME THAT THE ACC MODULE WAS FAULTY AND NEEDED TO BE REPLACED. FALLON COMPLETED THE WORK BUT ON A QUALITY ASSURANCE RIDE TO ENSURE THE MODULE WAS WORKING CORRECTLY, THE TECHNICIANS FOUND THAT THE VEHICLE WAS MAKING STEERING INPUTS WITHOUT THE DRIVER TURNING THE STEERING WHEEL. THE TECHNICIANS RETURNED TO THE DEALER TO DIAGNOSE WHAT HAD CAUSED THE STEERING INPUTS. THEY TRACED THE PROBLEM BACK TO THE ABS CONTROL MODULE AND PUMP, AND ORDERED A BRAND NEW ONE. THEY ORDERED THE ABS MODULE AROUND THE 23RD OF NOVEMBER 2015, BUT DUE TO STOCKING PROBLEMS THE PART DID NOT ARRIVE UNTIL AROUND THE 24TH OF DECEMBER. I WAS NOT OFFERED A RENTAL VEHICLE BY THE DEALERSHIP, AN APOLOGY FROM FORD FOR THE INCONVENIENCE. AFTER THE DEALERSHIP FINALLY RECEIVED THE PART AND INSTALLED IT, THE TECHNICIANS RAN INTO A PROBLEM WITH THE PCM ACCEPTING THE NEW MODULE, A NEW PROBLEM AROSE; THE INSTRUMENT PANEL CLUSTER WOULD OPERATE NORMALLY FOR A TIME AND THEN THE LIGHTS WOULD DIM, AND THEN COMPLETELY TURN OFF. WHEN THE VEHICLE WAS HOOKED UP TO THE OBDII SYSTEM, IT EVEN SHUT THE DIAGNOSTIC EQUIPMENT DOWN AS WELL. THE TECHNICIANS AT FALLON AUTO MALL REALIZED THEY DID NOT KNOW HOW TO FIX THE PROBLEM AND CALLED A FIELD OFFICE TECHNICIAN IN DENVER FOR ADVICE. HE ADVISED THE TECHNICIANS AND SERVICE MANAGER TO CHECK A FEW DIFFERENT COMPONENTS ON THE VEHICLE BUT, AS OF TODAY THE VEHICLE IS STILL NOT DRIVABLE AND THE TECHNICIANS STILL DO NOT UNDERSTAND WHAT IS HAPPENING WITH THE VEHICLE AND EVEN MENTIONED THAT THE ACC MODULE IS STILL NOT WORKING PROPERLY.

1/7/2016

I HAVE A 2012 FORD TAURUS SEL WITH APPROXIMATELY 28,000 MILES. THE BRAKES ARE MAKING A GRINDING NOISE. WHEN I TOOK THE CARD TO THE FORD DEALER, WADE FORD, IN SMYRNA GA, I WAS ADVISED THAT THE BRAKE ROTORS HAVE RUSTED. I WAS ALSO ADVISED THAT THIS COULD NOT BE FIXED UNDER WARRANTY. I THINK THIS IS A DEFECT IN THE ROTORS. I HAVE NEVER HAD ROTORS TO RUST. FOR BRAKE ROTORS TO RUST AFTER 2 YEARS AND 28,000 MILES IS AN OBVIOUS SAFETY HAZARD AND THIS CAR SHOULD BE RECALLED IMMEDIATELY. THE FEDERAL GOVERNMENT SHOULD DO SOMETHING ABOUT THIS. *TR

7/2/2014

BRAKES LOCK UP AND WON'T RELEASE. HAPPEN 4 TIMES SINCE INITIAL 8/20/14. CONTINUE TO BRING IT BACK TO FORD DEALER AND THEY CANNOT FIX. *TR

4/24/2015

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT DIAGNOSED THAT THE STEERING WHEEL ROTATION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

8/12/2015

MY 2012 FORD TAURUS SHO WAS BROUGHT INTO JONES WEST FORD IN RENO, NEVADA. IT WAS AT JONES WEST FOR A POWER STEERING RECALL. WHILE ON THE INTERSTATE BACK HOME THE ADAPTIVE CRUISE CONTROL, FAULTED AND CAUSED A WARNING TO APPEAR, AS WELL AS A COLLISION AVOIDANCE FAULT. AT THE DEALERSHIP IN FALLON, THE SERVICE ADVISOR INFORMED ME THAT THE ACC MODULE WAS FAULTY AND NEEDED TO BE REPLACED. FALLON COMPLETED THE WORK BUT ON A QUALITY ASSURANCE RIDE TO ENSURE THE MODULE WAS WORKING CORRECTLY, THE TECHNICIANS FOUND THAT THE VEHICLE WAS MAKING STEERING INPUTS WITHOUT THE DRIVER TURNING THE STEERING WHEEL. THE TECHNICIANS RETURNED TO THE DEALER TO DIAGNOSE WHAT HAD CAUSED THE STEERING INPUTS. THEY TRACED THE PROBLEM BACK TO THE ABS CONTROL MODULE AND PUMP, AND ORDERED A BRAND NEW ONE. THEY ORDERED THE ABS MODULE AROUND THE 23RD OF NOVEMBER 2015, BUT DUE TO STOCKING PROBLEMS THE PART DID NOT ARRIVE UNTIL AROUND THE 24TH OF DECEMBER. I WAS NOT OFFERED A RENTAL VEHICLE BY THE DEALERSHIP, AN APOLOGY FROM FORD FOR THE INCONVENIENCE. AFTER THE DEALERSHIP FINALLY RECEIVED THE PART AND INSTALLED IT, THE TECHNICIANS RAN INTO A PROBLEM WITH THE PCM ACCEPTING THE NEW MODULE, A NEW PROBLEM AROSE; THE INSTRUMENT PANEL CLUSTER WOULD OPERATE NORMALLY FOR A TIME AND THEN THE LIGHTS WOULD DIM, AND THEN COMPLETELY TURN OFF. WHEN THE VEHICLE WAS HOOKED UP TO THE OBDII SYSTEM, IT EVEN SHUT THE DIAGNOSTIC EQUIPMENT DOWN AS WELL. THE TECHNICIANS AT FALLON AUTO MALL REALIZED THEY DID NOT KNOW HOW TO FIX THE PROBLEM AND CALLED A FIELD OFFICE TECHNICIAN IN DENVER FOR ADVICE. HE ADVISED THE TECHNICIANS AND SERVICE MANAGER TO CHECK A FEW DIFFERENT COMPONENTS ON THE VEHICLE BUT, AS OF TODAY THE VEHICLE IS STILL NOT DRIVABLE AND THE TECHNICIANS STILL DO NOT UNDERSTAND WHAT IS HAPPENING WITH THE VEHICLE AND EVEN MENTIONED THAT THE ACC MODULE IS STILL NOT WORKING PROPERLY.

1/7/2016

WHILE THE VEHICLE IS IN MOTION, AND WITH A PASSENGER WEIGHING 115 POUNDS ON THE PASSENGER SEAT THE PASSENGER SEAT AIR BAG WARNING LIGHT COMES ON WHILE THE VEHICLE IS IN OPERATION. WHEN THE SEATING IS ADJUSTED THE WARNING LIGHT GOES OFF AGAIN. FORD TAURUS DOES NOT HAVE AN INDICATION TO SAY IF THE PASSENGER AIRBAG IS ACTIVATED OR NOT. EVEN WHEN THE PASSENGER AIRBAG IS NOT ACTIVATED (NO PASSENGER IN SEAT) THE AIR BAGS INDICATOR STAYS DARK. SO WHEN A THE PASSENGER IS ON THE SEAT THERE IS NO WAY TO KNOW IF THE AIR BAG HAS TURNED ITSELF OFF AS IT DID NOT DETECT THE PASSENGER. IN CASES WHERE THE CAR IS INVOLVED IN AN ACCIDENT AN UN ACTIVATED AIR BAG COULD CAUSE A SERIOUS SITUATION AND THE DRIVER HAS NO WAY TO KNOW THE ACTUAL STATUS OF THE AIR BAG. *TR

4/27/2012

TOOK OUR 2012 FORD TAURUS IN FOR SERVICE & THEY ASK IF WE WOULD LIKE THEM 2 GO AHEAD & DO OUR STATE INSPECTION SO WE SAID THAT'S FINE! WE THEY LATER CAME IUT & SAID IT WOULD PASS INSPECTION BECAUSE OF AIR BAG & TAG LIGHT! WHEN WE PULLED IN TO THAT DEALERSHIP THE AIRBAG LIGHT WASN'T ON! WE TOLD THEM THIS!THE SAID THEY WOULD HAVE TO RUN A TEST 4 ANOTHER $100 OR MORE! WE LOOKED UP ONLINE & FOUND WHERE THERE WAS A RECALLS BACK IN APRIL 2016 FOR AIRBAGS ON THIS MODEL!THEY SAID NOT ON THERE RECORDS IN THEIR COMPUTER! WE ASK 4 FORD PHONE # & ON 09/16/2016 WE CALLED FORD & NO HELP THERE EITHER! I'M CONCERNED! FOR CAR HASN'T BEEN WRECKER & WE FEAR FOR OUR SAFETY AS WELL AS OUR FAMILIES SAFETY RIDING IN THIS CAR!PLEASE HELP CHECK CHECK 4 RECALLS & COMPLAINTS & GET TO THE BOTTOM OF THIS MATTER! THANK U SO MUCH!

9/16/2016

AFTER ABOUT 6,000 MILES WE BEGAN TO NOTICE THAT THE RIGHT HAND SIDE BLIS SENSOR AND SIGNAL LIGHT INDICATING A VEHICLE IS IN THE BLIND SPOT WHEN NO VEHICLE OR OTHER OBJECT ARE WITHIN THE AREA. OFTEN THE LIGHT WILL REMAIN ON FOR SEVERAL MINUTES. ADDITIONALLY, OCCASIONALLY STARTED TO GIVE FALSE WARNINGS WHEN NO CROSS TRAFFIC WAS IN THE AREA. NOW VEHICLES CAN BE AS CLOSE AS FIVE FEET BEFORE THE CROSS TRAFFIC ALERT WILL SIGNAL TRAFFIC. UPON ORIGINAL PURCHASE THE CTA WORKED AS DESCRIBED. ONLINE OFFICIAL FORD DOCUMENTATION CITES THE BLIS WILL WORK ONLY FOR VEHICLES AND NOT PEOPLE, INFRASTRUCTURE, BICYCLES, ETC. CROSS TRAFFIC ALERT WILL PICK UP VEHICLES APPROACHING FROM 65 FEET AWAY BUT NOT WHEN APPROACHING VEHICLES ARE MOVING FASTER THAN 15 MPH. HTTP://WWW.YOUTUBE.COM/WATCH?V=WIWHCL1VS4S AND HTTP://MEDIA.FORD.COM/IMAGES/10031/BLIS.PDF WE'VE TAKE THE TAURUS TO THE PURCHASE DEALER WHO KEEPS SAYING THE SYSTEM IS WORKING AS SEEN BY A TECH WALKING BEHIND THE CAR EFFECTIVELY ONLY TESTING THE REVERSE SENSOR SYSTEM BUT THEY WILL NOT TEST FOR CROSS TRAFFIC OR BLIND SPOT SITUATIONS AND THEY KEEP SAYING THAT CANNOT FIX SOMETHING THEY CANNOT SEE AS BROKEN. *TR

6/20/2013

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND REFUSED TO RELEASE THE VEHICLE TO THE CONTACT. THE CONTACT WAS INFORMED THAT ONCE THE RECALL REPAIR WAS PERFORMED, THE VEHICLE WAS TO BE RELEASED. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

5/4/2015

03/24/2012. 1ST FAILURE MILEAGE APPROX.1,450: DRIVING ON I-95S AT APPROX. 70 MPH, RAINING CONDITION, WIPERS IN USE, HEADLIGHTS ON. SUDDENLY THE INSTRUMENT PANEL LIGHTS WENT DARK, WIPERS STOPPED IN THE MIDDLE OF WINDSHIELD, ENGINE CUT OFF. WAS ABLE TO STEER CAR FROM MIDDLE LANE TO ROAD SIDE AND BRAKED. PUT CAR IN PARK, LIGHTS STILL OUT, ENGINE WOULD NOT START. IN LESS A MINUTE, ON THE MIDDLE INSTRUMENT GAUGE A GREEN LIGHTED MESSAGE DISPLAYED: "POWER ACCESSORIES..." FOR A VERY SHORT TIME. THEN CAR RESTARTED. FORD SERVICES COULD NOT FIND ANY PROBLEM OR ERROR CODE. 08/04/2012. 2ND FAILURE MILEAGE APPROX. 5,360: NICE HOT DAY OF SUMMER. AFTER STOPPING AT A TRAVEL CENTER PARKING LOT, DROVE ABOUT 25 YARDS IN THE PARKING LOT AT APPROX. 10 MPH, THE INSTRUMENT PANEL LIGHTS WENT OUT AND THE ENGINE CUT OFF. CAR WOULD NOT START IN "NEUTRAL" BUT STARTED IN "PARK" POSITION RIGHT AWAY. FORD SERVICES COULD NOT FIND ANY PROBLEM OR ERROR CODE. IN BOTH INCIDENTS, THE PASSENGER WAS ACCESSING THE "MULTI-MEDIA CONSOLE" FOR RADIO STATION OR GPS.

8/28/2012

TL* THE CONTACT OWNS A 2012 FORD TAURUS. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER, PLACED IN PARK, AND RESTARTED ON THE INITIAL ATTEMPT. THE FAILURE RECURRED AFTER APPROXIMATELY SEVEN MILES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. ON MAY 16, 2016 AFTER DRIVING A VERY SHORT DISTANCE, THE VEHICLE STALLED AGAIN WITHOUT ANY TYPE OF WARNING. IT STARTED IMMEDIATELY AFTER THE CONSUMER PUT THE VEHICLE IN PARK. THE CONSUMER HAD NO POWER BRAKES OR POWER STEERING. HOWEVER, THE TURN SIGNALS AND HORN WORKED. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THEY WERE UNABLE TO FIND THE PROBLEM. UPDATED 06/08/16.*JB STATUS UPDATE 07/06/16.*JB UPDATED 08/04/16.*JB

3/25/2016

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V109000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE DEALER. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT EXHIBITING THE RECALL DEFECT OF A FUEL LEAK AND THAT THE FUEL TANK WOULD NOT NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DENIAL OF THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

4/30/2014

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED THAT AFTER REFUELING AND DRIVING AT 40 MPH, THE VEHICLE JERKED AND THEN STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SENSOR IN THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

5/4/2015

THIS CAR STOPPED WHILE DRIVING IT 3 TIMES SINCE I PURCHASED IT IN 2011. IT HAS ALWAYS BEEN IN THE SUMMER ON A WARM DAY WITH THE AIR CONDITIONING ON. IN ALL CASES IT HAPPENED WHILE DRIVING AROUND 40 MPH. IT HAPPENED 2 TIMES 2 YEARS AGO AND ONCE IN JUNE 2015. I TOOK THE CAR TO THE HINES PARK FORD ON 7/16/15 AND THEY COULD NOT DETERMINE THE CAUSE OF THIS CAR STOPPING. I PURCHASED THIS CAR NEW AT HINES PARK FORD.

7/18/2015

TAKATA RECALL.: THE CAR POWER'S DOWN WHILE DRIVING, AIR CONDITION,LIGHTS, SIGNALS SHUTS DOWN, THEFT ALERT COMES ON ALSO. ALL THESE THINGS HAPPENING WHILE DRIVING ON THE HIGHWAY, IN THE CITY, AND WHILE PARK!!!!!

8/11/2019

HEATED SEAT ELEMENT SHORTED, SMOKED, SMOTHERED FIRE IN SEAT. DID NOT COME THROUGH LEATHER SEAT - SMOTHERED WITHIN SEAT. NO INJURIES. WAS DRIVING ON HIGHWAY AND SMELLED SMOKE AND THEN HEATED SEAT STOPPED WORKING. PHOTO OF HEATING ELEMENT AND BAR CODE OF SAME IS ATTACHED.

2/13/2017

DRIVER'S SIDE HEATED SEAT STOPPED WORKING A LITTLE OVER A YEAR AGO. THE LIGHT WOULD GO ON WHEN PRESSED FOR A SECOND THEN SHUT OFF. GOT AROUND TO GETTING IT FIXED. FOUND OUT IT WAS THE HEATING ELEMENT THAT WAS NOT WORKING PROPERLY. HAD IT REPLACED, AND FOUND OUT THE OLD ONE WAS BURNED OUT! SCARY!!

6/8/2017

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED WHILE DRIVING 65 MPH, THE REAR WINDOW SUDDENLY EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER REPLACED THE WINDOW. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,000. UPDATED 05/31/12 *BF THE CONSUMER STATED WHEN THE WINDOW SHATTERED, GLASS SCATTERED THROUGHOUT THE VEHICLE, INCLUDING THE FRONT SEAT. UPDATED 06/06/12. *JB

5/1/2012

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED THAT THE HEADLIGHTS WERE NOT BRIGHT ENOUGH WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO A DEALER. THE DEALER STATED THERE WAS NOTHING THEY COULD ADJUST TO BRIGHTEN THE HEADLIGHTS. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 7,800..... UPDATED 03-28-13 *BF THE CONSUMER STATED THE HEADLIGHTS HAVE A VERY SHARP SHORT CUT OFF THAT LIMITS VISIBILITY GREATLY. THE CUT OFF PROJECTS A BLACK LINE THAT FLOATS UP AND DOWN ON THE WINDSHIELD THAT IS HYPNOTIC. THE FAILURE IS WITH THE DIM LIGHTS. UPDATED 04/18/2013 *JS

2/7/2013

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT DIAGNOSED THAT THE STEERING WHEEL ROTATION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

8/12/2015

TAKATA RECALL.: THE CAR POWER'S DOWN WHILE DRIVING, AIR CONDITION,LIGHTS, SIGNALS SHUTS DOWN, THEFT ALERT COMES ON ALSO. ALL THESE THINGS HAPPENING WHILE DRIVING ON THE HIGHWAY, IN THE CITY, AND WHILE PARK!!!!!

8/11/2019

The rear backup camera is showing upside down. It is very difficult to see the blind spot area just to the rear of the vehicle when backing without the camera on this 2012 Ford Taurus. I consider it a safety issue in which I have had several close calls backing since the camera shows pointing upward toward the sky more than it did and upside down. I decided to report this problem when I missed seeing a kid behind me at a Wal-mart parking lot. This problem started in mid September 2022. I have researched this issue on line and there are many complaints about this problem from other people about the 2012 Taurus and other types of Ford automobiles and trucks.

10/2/2022

The rear backup camera is showing upside down. It is very difficult to see the blind spot area just to the rear of the vehicle when backing without the camera on this 2012 Ford Taurus. I consider it a safety issue in which I have had several close calls backing since the camera shows pointing upward toward the sky more than it did and upside down. I decided to report this problem when I missed seeing a kid behind me at a Wal-mart parking lot. This problem started in mid September 2022. I have researched this issue on line and there are many complaints about this problem from other people about the 2012 Taurus and other types of Ford automobiles and trucks.

10/2/2022