2011 Ford Taurus Owner Complaints

WAS ON THE WAY TO A LOCAL TOWN ABOUT 15 MILES FROM HOME,WHEN MY 2011 FORD TAURUS JUST CUT OFF. LIGHT CAME ON TO PRESS BRAKE PEDAL TO START CAR. PUT CAR IN NEUTRAL PRESSED BUTTON AND CAR STARTED BACK UP. DIDN'T HAVE ANYMORE TROUBLE SO FAR. *TR

1/6/2011

THIS CAR AFTER SIX MONTHS OF AGE IT STARTED TO SHUT ITSELF OFF FOR NO APPARENT REASON. DRIVING ALONG, IGNITION JUST TURNS OFF, A LIGHT SAYS SHIFT TO PARK. THE DEALER CAN NOT FIGURE OUT WHAT IS WRONG WITH IT. THE CAR HAS DID THIS FIVE TIMES AND DEALER PUT A DEVICE ON IT TO RECORD THIS "IF IT DOES IT AGAIN". VERY SAFE TO BE THE TEST DUMMY FOR A CAR THAT STALLS ON THE HIGHWAY. THIS CAR IS A PUSH BUTTON START MODEL. FORD MOTOR COMPANY REFUSES TO DO ADMIT ANYTHING IS WRONG WITH IT. *TR

4/11/2011

THERE WAS AN OIL LEAK TO THE TURBO CHARGER WHILE DRIVING CAR. CAR BURNED TO THE GROUND. *TR

9/1/2012

I HAVE THE TAURUS SHO WITH THE ECOBOOST ENGINE. THE VEHICLE OCCASIONALLY SHUTTERS WHEN ACCELERATING FROM A STOP OR LOW SPEEDS. IT WILL "MISS" AND THEN "CATCH" AND ACCELERATE WHEN PRESSING THE GAS PEDAL. THIS OCCURS RANDOMLY AND IN NO PATTERN AT ALL. I TOOK THE VEHICLE TO THE DEALER IN DECEMBER 2012 AND THEY CLAIMED THEY COULD NOT REPLICATE THE ISSUE. THEY INDICATED NO AWARENESS THAT THIS WAS A "KNOWN ISSUE" WITH THE CAR (I HAVE THE SERVICE RECEIPT IF NEEDED). THIS HAS OCCURRED SINCE PURCHASING THE CAR WITH ~9,000 MILES ON IT IN MARCH OF 2012. THIS ALSO OCCURS RARELY AT HIGHER SPEEDS. OCCASIONALLY THE CRUISE CONTROL WILL CANCEL AND THE CAR WILL SHUTTER AT HIGHWAY SPEEDS. THIS HAPPENS MUCH LESS FREQUENTLY THAN WHEN THE CAR IS AT LOW SPEEDS OR A STOP. I READ A USA TODAY ARTICLE TODAY THAT OTHER OWNERS OF THE ECOBOOST 3.5L V6 ARE COMPLAINING ABOUT THIS. IT IS DEFINITELY A PROBLEM WITH MY CAR, AND THE DESCRIPTION PROVIDED IN THE ARTICLE DESCRIBES MY PROBLEM EXACTLY. *TR

5/15/2013

CLEARWATER FLORIDA 2013 VEHICLE TRAVELING ON THE INTERSTATE AT 65 MPH.I WATCHED AS THE KEY TO THE VEHICLE TURNED INTO THE OFF POSITION. THE BRAKES DID NOT WORK THE STEERING COLUMN WOULD NOT STEER THE WHOLE ELECTRICAL SYSTEM IN THE VEHICLE SHUTDOWN. OCTOBER 8, 2014 AT APPROXIMATELY 5:30 PM WHILE IN BOSTON MASS THE VEHICLES ELECTRICAL SYSTEM SHUTDOWN. TIRES ARE CRACKED AND DRY AT ONLY 34,000 MILES. I'M TRAVELING BACK TO FLORIDA SOON WITH MY DOG FROM BOSTON AND I'M AFRAID THIS CAR WON'T MAKE IT. *TR

10/11/2014

THE CAR SHUTS OFF WHILE I AM DRIVING. THERE IS NO POWER STEERING AND NO NOTHING. EACH TIME I HAVE BEEN ABLE TO GET OFF THE ROAD AND EACH TIME THE CAR STARTS RIGHT BACK UP NO PROBLEMS BUT I AM AFRAID OF WHAT MAY HAPPEN THE NEXT TIME. THIS HAS HAPPENED AT DIFFERENT SPEEDS AND DIFFERENT TIMES OF THE YEAR.THE FIRST FEW TIMES I TOOK IT TO THE DEALERSHIP THEY SAID THEY COULD NOT FIND A PROBLEM. THIS LAST TIME THEY GAVE ME A LOANER CAR TO DRIVE WHILE THEY TAKE A DEEPER LOOK INTO THE PROBLEM. *TR

1/20/2015

HEADLIGHTS DO NOT SHINE FAR ENOUGH AHEAD TO BE ABLE TO SEE ANYTHING THAT'S OVER 200 FEET AHEAD. ONLY WAY YOU CAN SEE FARTHER IS TO USE THE BRIGHT LIGHTS ALL THE TIME. YOU CANT SEE CURVES COMING UP OR DEER STANDING IN THE MIDDLE OF THE ROAD NOTHING. THEY JUST DO NOT SHINE FAR ENOUGH IN FRONT OF THE CAR. THERE IS A BLACK LINE WHERE THE LIGHTS END LIKE SOMETHING IS BLOCKING THE TOP HALF OF THE LIGHT. VERY DANGEROUS

3/21/2011

THE START ENGINE BUTTON CUTS THE ENGINE OFF IF YOU ACCIDENTALLY HIT IT. IT IS RIGHT BESIDE THE RADIO ON/OFF BUTTON SO IS VERY EASY TO HIT BY MISTAKE. IF YOU ARE DRIVING 70 MPH ON THE INTERSTATE AND ACCIDENTALLY HIT IT YOU ARE LEFT WITH NO ENGINE POWER, NO POWER BRAKES AND NO POWER STEERING. SOMEONE IS GOING TO GET KILLED. I HAVE WRITTEN FORD A COUPLE OF TIMES AND HAVE GOTTEN NO RESPONSE EXCEPT TO TELL MY LOCAL DEALER. IT'S NOT A DEALER PROBLEM. THE BUTTON SHOULD HAVE SOME TYPE OF COVER OVER IT. THIS HAS HAPPENED TO US WHILE DRIVING - LUCKILY WERE ABLE TO PUT CAR IN NEUTRAL AND RESTART ENGINE. *KB

7/18/2011

I HAVE 2 PROBLEMS WITH ACCELERATION. ONE IS FROM A STOP. THE CAR DOESN'T ACCELERATE FOR A SECOND OR TWO WHEN STEPPING ON GAS. THIS HAS HAPPENED A COUPLE TIMES. SECOND PROBLEM HAPPENED AT HIGHWAY SPEED. THIS PROBLEM HAS HAPPENED ONLY ONCE SO FAR. WAS MERGING ON TO HIGHWAY SO I ACCELERATED, THEN LET QUICKLY LET OFF THE GAS TO CHECK TRAFFIC IN ANOTHER LANE TO PASS A CAR, THEN ACCELERATED AGAIN TO PASS CAR. DUE TO THE AMOUNT OF TRAFFIC MERGING IN AND OUT, IT HAPPENED VERY QUICKLY. ONCE OUT IN THE PASSING LANE IN RUSH HOUR TRAFFIC ON THIS BUSY INTERSTATE HIGHWAY, CAR WOULD NOT ACCELERATE FOR A COUPLE SECONDS. TRIED PUSHING ON THE GAS PEDAL A COUPLE TIMES WITH NO RESPONSE. CAR EVENTUALLY ACCELERATED. FELT LIKE TRANSMISSION FAILURE. I FEEL BOTH INCIDENTS ARE A SAFETY CONCERN. WHEN THE CAR DOESN'T ACCELERATE WHEN YOU EXPECT IT TO, YOU ARE AT RISK IF TRAFFIC AROUND YOU CAN'T STOP IN TIME. TOOK CAR TO DEALER BUT WAS TOLD NO PROBLEM WAS FOUND AND THE LAG FELT FROM COMPUTER DELAY IS NORMAL.

6/29/2011

TRANSMISSION SLIPS OUT OF GEAR WHILE DRIVING AND SOMETIMES WHILE STOPPED. REAR BACKUP CAMERA COMES ON WHILE DRIVING FORWARD AT HIGHWAY SPEEDS. FORD HAS ISSUED TSB BUT MY DEALER WAS UNAWARE OF IT AND DID NOT REPAIR UNTIL I TOOK THEM A COPY OF THE TSB 10-21-2. VERY DANGEROUS ESPECIALLY WHEN PULLING OUT INTO TRAFFIC. SOMEBODY IS GOING TO GET HURT. I FOUND INFO ON TSB THROUGH OWNER MESSAGE BOARDS SO IT'S NOT AN ISOLATED PROBLEM. *TT

1/30/2012

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE HEADLIGHTS FAILED. THE CONTACT HAD TO TURN ON THE HIGH BEAM HEADLIGHTS IN ORDER TO REGAIN VISIBILITY. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INTERMITTENTLY EXPERIENCE A FAILURE IN WHICH IT SURGED FORWARD MOMENTARILY. UPDATED 04/16/12 *BF THE CONSUMER ALSO STATED THE VEHICLE WOULD HESITATE WHEN ACCELERATION FROM A STANDSTILL OR AT A VERY LOW SPEED. UPDATED 05/07/12

3/13/2012

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO LOSE POWER ABNORMALLY. THE CONTACT DEPRESSED THE ACCELERATOR WHILE ATTEMPTING A TURN AND THE VEHICLE ACCELERATED ABNORMALLY SLOW. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE, WHO ADVISED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS 13,756. UPDATED 05/31/12*LJ

4/16/2012

TL*THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH AT NIGHT, THE HEADLIGHTS ON LOW BEAM DID NOT PROVIDE ENOUGH LIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER STATED THAT THERE WAS NOTHING WRONG. THE FAILURE MILEAGE WAS APPROXIMATELY 1,400. UPDATED 02/01/11*LJ UPDATED 02.03.11. *JB

10/14/2010

HEADLIGHTS DO NOT SHINE FAR ENOUGH AHEAD TO BE ABLE TO SEE ANYTHING THAT'S OVER 200 FEET AHEAD. ONLY WAY YOU CAN SEE FARTHER IS TO USE THE BRIGHT LIGHTS ALL THE TIME. YOU CANT SEE CURVES COMING UP OR DEER STANDING IN THE MIDDLE OF THE ROAD NOTHING. THEY JUST DO NOT SHINE FAR ENOUGH IN FRONT OF THE CAR. THERE IS A BLACK LINE WHERE THE LIGHTS END LIKE SOMETHING IS BLOCKING THE TOP HALF OF THE LIGHT. VERY DANGEROUS

3/21/2011

OUR TAURUS BRAKES SQUEAK LOUDLY IN EITHER FORWARD OR REVERSE. THEY ALSO GRIND WHEN COMING TO A MODERATE STOP. HAVE TAKEN TO DEALER 4 TIMES AND EVEN HAVE A CUSTOMER CASE NUMBER WITH FORD. IT SOUNDS LIKE A 72 PINTO WITH 200,000 MILES ON IT; NOT A BRAND NEW CAR! FORD DEALER HEARD THE NOISE BUT WAS TOLD BY FORD THAT THIS IS "NORMAL" ON THIS MODEL. I'M AFRAID TO DRIVE THE CAR AND EVEN MORE FEARFUL TO LET MY TWO TEENAGE DRIVER GET BEHIND THE WHEEL OF THIS CAR FOR FEAR SOMETHING MAY HAPPEN WHILE THEY ARE DRIVING IT. FORD DOES NOT SEEM TO CAR. I HAVE BEEN A LOYAL FORD CUSTOMER FOR YEARS AND HAVE PURCHASED AT LEAST 5 NEW FORDS IN THE LAST 10 YEARS. I'M GOING TO HAVE TO RETHINK THAT DECISION. NO ONE SEEMS TO CARE OR EVEN WANTS TO LOOK FARTHER INTO THIS EVEN THOUGH THE DEALER HAS HEARD AND VERIFIED THE NOISE. THEY STILL CONTINUE TO MAINTAIN THAT THIS NOISE IS "NORMAL". *TR

2/1/2013

I PURCHASED MY VEHICLE ADN AFTER ONLY 15,000 MILES I VISITED THE DEALER FOR A GRINDING SOUND ON THE BRAKES. FORD RECOMMENDED THAT I HAD TO PAY FOR REPAIR ON THE BRAKES BECAUSE THE PADS WERE ALMOST GONE AND I TOLD THEM THAT IT WAS IMPOSSIBLE BECAUSE I DO NOT BRAKE THAT MUCH SINCE I USE THE VEHICLE IN THE HIGHWAY MOST OF THE TIME. AFTER THE CAR WAS REPAIRED I HAD TO BRING THE VEHICLE BACK FOR BRAKE REPAIR ONLY AFTER 4,000 ADDITIONAL MILES AND THEY TOLD ME THE BRAKES WERE FINE, BUT I TOLD THEM THAT THE BRAKES WERE FAILING BECAUSE THE I HAD DIFFICULTY BRAKING AND HAD TO PRESS THEM TOO HARD TO FULLY STOP. I HAVE ALMOST CRASHED A COUPLE OF TIMES, BUT I FEAR THAT IF I HAVE TO PERFORM AN EMERGENCY STOP WHILE THE BRAKES ARE HOT I WILL CRASH. I TOOK THE VEHICLE FOR A SECOND PROFESSIONALO OPINION AND THEY TOLD ME THAT THE VEHICLE IS TOO HEAVY FOR THE BRAKING SYSTEM. IN ADDITION, FORD MODIFIED THE BRAKE SYSTEM IN 2013 MODELS AND ADDED 30% MORE BRAKING SPACE ON THEIR ROTORS. I BELIEVE THEY KNOW ABOUT THIS DEFECT AND HAVE IGNORED THIS SITUATION. THEY HAVE WORKED ON THE CAR MORE THAN SIX TIMES AND NOTHING. WHEN THE BRAKES GET HOT THE ROTORS GET "CRYSTALIZED" AND THEN A HUMMING GRINDING SOUND STARTS FOLLOWED BY "SPONGE LIKE FEELING" ON THE BRAKE PEDAL. I HAVE CHANGED THE PADS IN THREE OCCASIONS AND THE CAR HAS ONLY 54,000. I AM GOING TO FILE A COMPLAINT WITH THE CONSUMER DEPARTMENT BECAUSE THEY REFUSE TO TAKE THE CAR BACK. I EVEN HAD TO PURCHASE A NEW VEHICLE BECAUSE I FEAR FOR MY SAFETY AND MY PASSENGERS. PLEASE HELP ANY WAY YOU CAN. THESE PEOPLE ARE JUST RECKLESS. THIS IS A 365 HORSEPOWER TWIN TURBO TAURUS AND IT DOES NOT PROPERLY STOP AFTER THE ROTORS "CRYSTALIZE" I HAVE TRIED EVERYTHING WITH THEM. THIS IS SUPPOSED TO BE THEIR "TOP OF THE" LINE MODEL. *TR

2/12/2013

TL*THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE VEHICLE COASTED TO A STOP AND UPON RESTART, THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE FAILURE OCCURRED ONCE AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 700.

2/7/2011

ON THREE DIFFERENT OCCASIONS, MY 2011 FORD TAURUS' ENGINE STOPPED WHILE I WAS DRIVING. THIS HAPPENED ONCE IN REVERSE WHILE BACKING UP WITH 3300 MILES ON THE VEHICLE, AND TWICE WHILE DRIVING BETWEEN 30-40 MPH. THE MOST RECENT STOPPAGES HAPPENED AFTER I WENT OVER A RAILROAD CROSSING; THUS RATTLING THE CAR AND ITS COMPONENTS. I CALLED THE DEALERSHIP AND THEY ASKED THAT I BRING THE VEHICLE IN IMMEDIATELY. I WAS TOLD THERE WAS A TSB REGARDING THIS PROBLEM (HOWEVER, THEY FAILED TO NOTIFY ME) AND PROCEEDED TO "FIX" IT, SAYING IT WAS A THROTTLE BODY AND MOTOR ASSEMBLY DEFICIENCY. THE TSB # IS 7T4Z*9E926*FA. *TR

5/23/2011

DASH LIGHTS GO DIM FOR ABOUT 15 MIN THEN GO BRIGHT AGAIN DEALER CAN'T FIND ANYTHING WRONG

11/4/2013

SOME OF THE AIRBAGS DID NOT DEPLOY, THE CAR HAS ELECTRICAL ISSUES AS WELL A CONSTANT BURNING SMELL. THE FRAME WAS BENT AS WELL!!! THERE ARE LIGHT THAT CONSTANTLY APPEAR FOR WORK TO BE DONE. *TR

5/7/2015

MY TAIL LIGHTS KEEP PEELING. THE CHROME AROUND THE LIGHTS PEELS. I HAD REPLACED 2 YEARS AGO UNDER WARRANTY AND NOW THEY ARE PEELING AGAIN. IT IS A MANUFACTURER ISSUE I THINK BUT THEY NEED TO FIND A SOLUTION AS MY 3 YEAR OLD CAR LOOKS BAD WITH PEELING CHROME. *TR

10/15/2014

SOME OF THE AIRBAGS DID NOT DEPLOY, THE CAR HAS ELECTRICAL ISSUES AS WELL A CONSTANT BURNING SMELL. THE FRAME WAS BENT AS WELL!!! THERE ARE LIGHT THAT CONSTANTLY APPEAR FOR WORK TO BE DONE. *TR

5/7/2015

I OWN A 2011 FORD TAURUS WITH HEATED LEATHER SEATS. THE HEATING MECHANISM BEGAN TO GET HOTTER IN SPOTS ON THE BACK OF THE SEAT ON MY DRIVE INTO WORK. I BEGIN TO FEEL A BURNING SENSATION ON MY SKIN AS WELL AS A BURNING SMELL IN THE CAR. I ORIGINALLY THOUGHT IT WAS IN THE HEATING VENTS, AFTER TURNING OFF THE CAR AND STEPPING OUT I REALIZED IT WAS NOT. WHEN I TOOK OFF MY COAT, I REALIZED THAT THE SEAT HAD BURNED A HOLE IN MY JACKET, MY SWEATER AND I HAD A BURN ON MY SKIN. LOOKING AT THE DRIVERS SIDE SEAT YOU CAN SEE BURN MARKS AS WELL AS A HOLE WHERE THE HEATING MECHANISM BURNED THROUGH THE SEAT AND BURNED OUT. *TR

12/2/2013

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT THE DRIVER'S SIDE HEATED SEAT OVERHEATED. THE SEAT WARMER BURNED THROUGH THE LEATHER SEAT AND THE CONTACT'S COAT, CAUSING BURNS TO THE CONTACT'S SKIN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 58,325.

12/11/2013

BRAKES/CALIPERS ON REAR HAVE SEIZED TWICE IN LAST 6 MONTHS RESULTING IN REPLACEMENT OF CALIPERS/BRAKES/ROTORS ON REAR. NO UNCOMMON USE OF VEHICLE. BRAKES/CALIPERS ON FRONT HAVE SEIZED ONCE IN LAST 6 MONTHS. THIS HAPPENED FOLLOWING THE REPLACEMENT OF STRUT. FRONT STRUTS BEARING HAD SEIZED AND FRACTURED ON THE PASSENGER SIDE OF VEHICLE. NO UNCOMMON USE OF VEHICLE TOOK PLACE. NO ACCIDENT SUSTAINED. PROBLEM WAS NOTICED WHEN VEHICLE WAS TURNING (LOUD CRUNCHING AND SCRAPING NOISES).

11/10/2015

REAR TOE LINKS REPLACED 1/23/2020. WAS TOLD BY DEALER THAT OTHER FORD MODELS HAVE BEEN RECALLED FOR SAME PART MALFUNCTION BUT NO RECALL ON TAURUS.

1/25/2020

MY 2011 TAURUS SHO HAS 20 INCH RIMS AND AN ALL-WHEEL DRIVE SYSTEM, BUT ONLY AFTER 20,000 I HAVE TO CHANGE MY TIRES BECAUSE THEY WEAR OFF IN THE INSIDE CORNERS ON ALL FOUR TIRES. IT IS LIKE IF THE WHEELS ARE SLIGHTLY SLANTED ANDTHEY WEAR OFF ONLY ON THAT AREA. FORD HAS KNOWLEDGE OF THIS SITUATION AND HAVE MADE ME TAKE THE CAR FOR ALIGNMENT, TIRE PRESSURE AND TIRE ROTATION EVERY 3,000 MILES, BUT THIS HAS NOT HELPED AT ALL. THE CAR HAS HAD 4 SET OF TIRES IN THE LAST 54,000 AND THEY INSIST IT IS NOT CAUSED BECAUSE OF CAR DEFFECTS. IF I AM NOT CONSTANTLY CHECKING THE TIRES BECAUSE I FEAR THAT I AM GOING TO GET AFLAT OR COULD EXPLODE IN THE MIDDLE OF THE HIGHWAY AND CAUSE AN ACCIDENT. PELASE HELP ME. I HAVE TRIED EVERYTHING POSSIBLE WITH THEM AND I AM IN THE PROCESS OF FILING A COMPLAINT AGAINST THEM, BUT ANYTHING THAT YOU CAN DO WILL BE DEEPLY APPRECIATED. *TR

2/12/2013

THE VEHICLE WAS IN MOTION. I WAS HEADED SOUTH DOWN A CITY STREET CAME UP TO MY RIGHT TURN ONTO ANOTHER CITY STREET. AFTER I MADE THE TURN WHEN I TRIED TO STRAIGHTEN THE WHEEL OUT THE RIGHT ONE CUT STRAIGHT TO THE RIGHT I WAS FIGHTING THE STEERING WHEEL BUT IT WOULD NOT LET ME TURN IT. THIS CAUSED MY CAR TO TURN INTO A PARKED CAR THAT WAS ON A PARKING LOT FOR SALE AND IT ENDED UP DAMAGING 3 CARS PLUS MINE TOTAL. I DID NOT RECEIVE A TICKET BECAUSE THE OFFICER STATED THAT IT WAS A MALFUNCTION ON THE CAR'S STEERING. I JUST KNOW THAT SOMETHING CAUSED THE TIRE TO TURN AND I COULD NOT TURN IT BACK. I DON'T WANT THIS TO HAPPEN TO ANYONE ELSE CAUSE IT WAS SCARY SCARY. THANK YOU,

4/24/2017

HELLO GOOD MORNING I HAVE A 2011 FORD TAURUS SEL AND WHILE GOING UP A HILL MY CAR SHUT OFF WHILE MY KEYS WERE STILL IN THE IGNITION. MY STEERING LOCKED, CHECK ENGINE AND LOW OIL LIGHTS WENT ON. THE ONLY THING I COULD DO WAS APPLY BRAKES TO THE CAR AND PLACE IT IN PARK. I SHUT OFF THE CAR AND OPENED THE HOOD TO SEE IF ANYTHING LOOKED OUT OF PLACE. I CHECKED MY ENGINE OIL LEVELS AND THAT SEEMED FINE. I CLOSED THE HOOD AND TURNED THE CAR BACK ON. NO CHECK ENGINE LIGHT OR LOW OIL? I HAVEN'T HAD A PROBLEM SINCE BUT IT SEEMED LIKE AN EXTREMELY DANGEROUS SITUATION. I SEE THERE ARE SEVERAL COMPLAINTS ABOUT THE SAME ISSUE. *TR

3/3/2015

REAR VIEW CAMERA STOPPED WORKING A SHORT TIME AGO. CAR WAS COMPLETELY INSPECTED AND I WAS TOLD THAT THE REPAIR WOULD COST $1136.00 ! CAR HAS VERY LOW MILEAGE , NO ACCIDENTS, GARAGE STORED ETC. I FIND IT HARD TO BELIEVE SUCH AN EXPENSE ON THE CAR. HOW OFTEN WILL THIS BECOME A PROBLEM? WILL I NEED TO COME UP WITH $1100.00 OR MORE ON A REGULAR BASIS EVERY FEW YEARS FOR SUCH REPAIRS ? IS FORD AWARE OF THIS PROBLEM WITH OTHER CARS AND HAVE MADE ARRANGEMENTS TO ASSIST IN COST OF REPAIRS?

2/1/2016

2011 FORD TAURUS. CONSUMER STATES ENGINEERING DESIGN DEFECT REGARDING VEHICLE DOORWAYS, SEATING AND BEING LOW TO THE GROUND *TGW THE CONSUMER STATED HE HAD DIFFICULTY ENTERING AND EXITING THE VEHICLE DUE TO HIS HEIGHT AND WEIGHT. *JB

4/14/2011

WE OWN A 2011 FORD TAURUS LIMITED ON TWO SEPARATE OCCASIONS WE HAVE HAD THE CAR TO THE FORD DEALERS FOR A PROBLEM WITH DUST COMING IN THE CAR AROUND THE SEATS BOTH FRONT AND BACK. THEY REPLACED THE SEALS AROUND THE DOORS THE FIRST TIME THIS DID NOT TAKE CARE OF THE ISSUE. ON AUGUST 02,2013 WE HAD THE CAR BACK TO THE DEALER AND THEY INSTALLED MORE PARTS TO THE CAR STILL NOT FIXED. I CONTACTED FORD MOTOR COMPANY AGAIN AND THE REFERRED ME TO A LADY PATTY A REGIONAL CUSTOMER CARE MANAGER. ON 08/22/2013 I MADE CONTACT WITH HER SHE CONTACTED THEIR TECHNICAL PEOPLE AND GOT BACK WITH ME STATING THERE WAS NOTHING ELSE THEY COULD DO FOR THIS CAR STATING THAT IT WAS A DESIGN ISSUE AND THEY HAVE OTHER COMPLAINTS FROM OTHER AREAS OF THE COUNTRY WITH THE SAME ISSUE. I WOULD LIKE TO NO WHAT ELSE I CAN DO TO GET THIS PROBLEM RESOLVED AS FORD HAS ALREADY TOLD ME THERE IS NOTHING ELSE THE CAN DO. *TR

8/27/2013

I WAS DRIVING ON AN INTERSTATE HIGHWAY IN THE LEFT LANE. TRAFFIC CAUSED ME TO BRAKE HARD AND TURN THE WHEEL SLIGHTLY TO AVOID COLLISION. MOMENTS LATER, I GET A LOW TIRE PRESSURE WARNING. WHEN I EXIT TO A GAS STATION, THE TIRE HAS BECOME COMPLETELY FLAT AND IS OFF THE RIM. IT IS THE FRONT PASSENGER SIDE TIRE. THE TIRE THAT RECEIVED THE MOST FORCE FROM BRAKING. IT APPEARS THE FORCE CAUSED A BREAK IN THE SEAL WITH THE RIM. SUBSEQUENTLY THE TIRE AND POSSIBLY THE RIM WERE DAMAGED. THE CAR IS A 2011 TAURUS WITH 700 MILES ON IT. THE DEALERSHIP IS ALREADY TAKING THE POSITION THAT THIS SCENARIO COULD NOT HAPPEN UNLESS THE TIRE WAS ALREADY LOW ON PRESSURE SUCH AS FROM A PUNCTURE. I AM STATING THE TIRE WAS NOT LOW ON PRESSURE BEFORE THE BRAKING INCIDENT. THERE WAS NO LOW PRESSURE INDICATION UNTIL IMMEDIATELY AFTER THE BRAKING INCIDENT. *KB

7/21/2011

MY 2011 TAURUS SHO HAS 20 INCH RIMS AND AN ALL-WHEEL DRIVE SYSTEM, BUT ONLY AFTER 20,000 I HAVE TO CHANGE MY TIRES BECAUSE THEY WEAR OFF IN THE INSIDE CORNERS ON ALL FOUR TIRES. IT IS LIKE IF THE WHEELS ARE SLIGHTLY SLANTED ANDTHEY WEAR OFF ONLY ON THAT AREA. FORD HAS KNOWLEDGE OF THIS SITUATION AND HAVE MADE ME TAKE THE CAR FOR ALIGNMENT, TIRE PRESSURE AND TIRE ROTATION EVERY 3,000 MILES, BUT THIS HAS NOT HELPED AT ALL. THE CAR HAS HAD 4 SET OF TIRES IN THE LAST 54,000 AND THEY INSIST IT IS NOT CAUSED BECAUSE OF CAR DEFFECTS. IF I AM NOT CONSTANTLY CHECKING THE TIRES BECAUSE I FEAR THAT I AM GOING TO GET AFLAT OR COULD EXPLODE IN THE MIDDLE OF THE HIGHWAY AND CAUSE AN ACCIDENT. PELASE HELP ME. I HAVE TRIED EVERYTHING POSSIBLE WITH THEM AND I AM IN THE PROCESS OF FILING A COMPLAINT AGAINST THEM, BUT ANYTHING THAT YOU CAN DO WILL BE DEEPLY APPRECIATED. *TR

2/12/2013

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE HEADLIGHTS FAILED. THE CONTACT HAD TO TURN ON THE HIGH BEAM HEADLIGHTS IN ORDER TO REGAIN VISIBILITY. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INTERMITTENTLY EXPERIENCE A FAILURE IN WHICH IT SURGED FORWARD MOMENTARILY. UPDATED 04/16/12 *BF THE CONSUMER ALSO STATED THE VEHICLE WOULD HESITATE WHEN ACCELERATION FROM A STANDSTILL OR AT A VERY LOW SPEED. UPDATED 05/07/12

3/13/2012

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT HE COULD TURN OFF THE IGNITION EVEN IF THE VEHICLE WAS NOT SHIFTED INTO PARK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE WAS OPERATING UP TO STANDARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 2,000. UPDATED 6/7/12 *CN

5/17/2012

I WAS DRIVING AT ABOUT 40 MPH ON A COOL, SUNNY DAY WHEN MY MOONROOF ON MY 2011 FORDTAURUS EXPLODED. IT MADE A VERY LOUD NOISE AT FIRST (SIMILAR TO A GUNSHOT) WHICH WAS FOLLOWED BY THE GLASS CRACKLING FOR ABOUT 45 MINUTES. IT WAS NOT STRUCK BY ANY OBJECT (ROCK, ETC). THE FORD DEALERSHIP I TOOK IT TO IMMEDIATELY AFTERWARDS WAS DUMBFOUNDED AS TO WHAT WOULD HAVE CAUSED IT TO SHATTER. VERY SMALL GLASS FRAGMENTS DID FALL INTO THE CAR. BECAUSE MY WARRANTY HAD EXPIRED, I HAD TO PAY FOR A REPLACEMENT OUT OF POCKET. *TR

12/10/2013

TL* THE CONTACT OWNS A 2011 FORD TAURUS. EVERY TIME IT RAINED, WATER ACCUMULATED ON THE CARPET AND CENTER CONSOLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SUN ROOF DRAIN TUBE HOLE WAS BENT AND CLOGGED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

7/20/2015

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS REFUELED, FUEL LEAKED FROM UNDERNEATH. IN ADDITION, THE CONTACT MENTIONED THAT AFTER BEING REFUELED, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

7/25/2016

FORD TAURUS, HAVING PROBLEM WITH FUEL GAUGE, DOES NOT REGISTER FUEL PROPERLY AND WARNING ALARM RINGS SAYING FUEL ALMOST EMPTY. *TR

12/14/2016

I WAS DRIVING ON THE N.J. TPKE. AT HIGHWAY SPEED. I ACCIDENTALLY HIT THE PUSH BUTTON START BUTTON. THE ENGINE SHUT OFF AND THE DASH SAID SHIFT INTO PARK. I COULD NOT RESTART THE CAR UNTIL I CAME TO A STOP, SHIFTED INTO PARK, BUT MY FOOT ON THE BRAKE AND PUSHED THE BUTTON. YOU CAN'T OPEN THE TRUNK WITHOUT THE TRANSMISSION BEING IN PARK, YET YOU CAN SHUT EVERYTHING DOWN JUST BY ACCIDENTALLY TOUCHING THIS BUTTON. NOT SAFE. *TR

5/20/2011

TL* WHILE DRIVING A 2011 FORD TAURUS RENTAL VEHICLE THE CONTACT STATED THAT THE SUN REFLECTED OVER HIS LEFT SHOULDER AND GLARED OVER THE METAL PART OF THE INSTRUMENT PANEL MAKING IT DIFFICULT TO SEE THE GAUGES. THE MANUFACTURER WAS CONTACTED AND STATED THEY WOULD RETURN HIS PHONE CALL. THEY OFFERED NO ADDITIONAL ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 8,000.

7/5/2011

THE START ENGINE BUTTON CUTS THE ENGINE OFF IF YOU ACCIDENTALLY HIT IT. IT IS RIGHT BESIDE THE RADIO ON/OFF BUTTON SO IS VERY EASY TO HIT BY MISTAKE. IF YOU ARE DRIVING 70 MPH ON THE INTERSTATE AND ACCIDENTALLY HIT IT YOU ARE LEFT WITH NO ENGINE POWER, NO POWER BRAKES AND NO POWER STEERING. SOMEONE IS GOING TO GET KILLED. I HAVE WRITTEN FORD A COUPLE OF TIMES AND HAVE GOTTEN NO RESPONSE EXCEPT TO TELL MY LOCAL DEALER. IT'S NOT A DEALER PROBLEM. THE BUTTON SHOULD HAVE SOME TYPE OF COVER OVER IT. THIS HAS HAPPENED TO US WHILE DRIVING - LUCKILY WERE ABLE TO PUT CAR IN NEUTRAL AND RESTART ENGINE. *KB

7/18/2011

THE START ENGINE BUTTON CUTS THE ENGINE OFF IF YOU ACCIDENTALLY HIT IT. IT IS RIGHT BESIDE THE RADIO ON/OFF BUTTON SO IS VERY EASY TO HIT BY MISTAKE. IF YOU ARE DRIVING 70 MPH ON THE INTERSTATE AND ACCIDENTALLY HIT IT YOU ARE LEFT WITH NO ENGINE POWER, NO POWER BRAKES AND NO POWER STEERING. SOMEONE IS GOING TO GET KILLED. I HAVE WRITTEN FORD A COUPLE OF TIMES AND HAVE GOTTEN NO RESPONSE EXCEPT TO TELL MY LOCAL DEALER. IT'S NOT A DEALER PROBLEM. THE BUTTON SHOULD HAVE SOME TYPE OF COVER OVER IT. THIS HAS HAPPENED TO US WHILE DRIVING - LUCKILY WERE ABLE TO PUT CAR IN NEUTRAL AND RESTART ENGINE. *KB

7/18/2011

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING APPROXIMATELY 30 MPH IN RAINY WEATHER, THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT RESPOND. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY APPLYING EXTREME PRESSURE TO THE BRAKE PEDAL AND APPLYING THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS STATED WATER HAD ENTERED THE BRAKE SYSTEM AND CAUSED THE FAILURE BUT NO REPAIR WAS NECESSARY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

1/3/2012

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE HEADLIGHTS FAILED. THE CONTACT HAD TO TURN ON THE HIGH BEAM HEADLIGHTS IN ORDER TO REGAIN VISIBILITY. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INTERMITTENTLY EXPERIENCE A FAILURE IN WHICH IT SURGED FORWARD MOMENTARILY. UPDATED 04/16/12 *BF THE CONSUMER ALSO STATED THE VEHICLE WOULD HESITATE WHEN ACCELERATION FROM A STANDSTILL OR AT A VERY LOW SPEED. UPDATED 05/07/12

3/13/2012

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT THE REAR SHADE ERRONEOUSLY AND INDEPENDENTLY ACTIVATED AND MADE IT IMPOSSIBLE FOR THE CONTACT TO SEE OUT OF THE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE SHADE NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

10/31/2013

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT THE REAR INTERIOR PASSENGER DOOR HANDLE WAS LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT THE FRONT INTERIOR DOOR LATCH WAS ALSO DEFECTIVE. THE DEALER COULD NOT RELEASE THE CONTACT'S VEHICLE TO HIM DUE TO SAFETY GUIDELINES. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE FAILURE MILEAGE WAS 89,000.

4/22/2015

FORD TAURUS, HAVING PROBLEM WITH FUEL GAUGE, DOES NOT REGISTER FUEL PROPERLY AND WARNING ALARM RINGS SAYING FUEL ALMOST EMPTY. *TR

12/14/2016

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE THE VEHICLE WAS STATIONARY, THE TAIL LIGHTS FAILED TO ILLUMINATE WHEN PROMPTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,064.

2/7/2017

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE CONTACT WAS UNABLE TO INSERT THE FUEL PUMP NOZZLE INTO THE FUEL TANK FILLER NECK. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED. SALERNO DUANE CHRYSLER JEEP DODGE RAM (267 BROAD ST, SUMMIT, NJ 07901) WAS CONTACTED AND INFORMED THE CONTACT THE FUEL FILLER NECK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.*DT*JB

12/30/2020

The contact owns a 2011 Ford Taurus. The contact stated that while in reverse, the backup camera would either flash blue or appear upside down on the screen. There was no warning light illuminated. The contact stated that the backup camera had been defective since the vehicle was purchased. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The approximate failure mileage was 60,000.

10/1/2021

The contact owns a 2011 Ford Taurus. The contact stated that the vehicle was idling for approximately 1 minute, then the vehicle started revving up with the RPM above 7,000. The contact stated that the accelerator pedal seemed to be stuck, causing the vehicle to accelerate forward. The contact depressed the brake pedal, and the vehicle came to a stop. The check engine warning light was displayed. There was an abnormally loud sound coming from the vehicle. The contact immediately turned off the vehicle. The following day the vehicle was driven to a certified mechanic who replaced the throttle body and accelerator pedal assembly. After returning to the residence and attempting to exit the vehicle with the vehicle idling, the failure recurred. The contact had not taken the vehicle to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The approximate failure mileage was 64,000. The consumer stated the vehicle broke down and towed to dealer. The computer was updated by the dealer but the vehicle failed once again. The consumer needs a second throttle body replacement.

2/14/2023

The contact owns a 2011 Ford Taurus. The contact stated that the vehicle was idling for approximately 1 minute, then the vehicle started revving up with the RPM above 7,000. The contact stated that the accelerator pedal seemed to be stuck, causing the vehicle to accelerate forward. The contact depressed the brake pedal, and the vehicle came to a stop. The check engine warning light was displayed. There was an abnormally loud sound coming from the vehicle. The contact immediately turned off the vehicle. The following day the vehicle was driven to a certified mechanic who replaced the throttle body and accelerator pedal assembly. After returning to the residence and attempting to exit the vehicle with the vehicle idling, the failure recurred. The contact had not taken the vehicle to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The approximate failure mileage was 64,000. The consumer stated the vehicle broke down and towed to dealer. The computer was updated by the dealer but the vehicle failed once again. The consumer needs a second throttle body replacement.

2/14/2023

Backup camera is malfunctioning. Most of time no image.Momentary image on reverse in cold weather, almost no image warm weather. Occasional blue screen for a moment.06

1/15/2024

The contact owns a 2011 Ford Taurus. The contact stated while driving at approximately 30 MPH and depressing the accelerator pedal while driving uphill, the vehicle stalled. The contact was unaware of any warning lights being illuminated. The contact stated that the vehicle started rolling backward. The contact attempted to stop the vehicle however, the vehicle lost its brakes and the power steering assist functionality. The contact was able to apply the parking brake to stop the vehicle. The contact had attempted to restart the vehicle and observed that several unknown warning lights were illuminated. The contact had the vehicle towed to an independent mechanic. The mechanic had diagnosed the vehicle and determined that the anti-theft system had caused the vehicle to stall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 160,000.

1/29/2025

Last June I noticed the car constantly shaking. Took it to Goodyear plaza tire in Alexandria mn and they said they didn't find anything wrong and it's normal to have tires feel like they are shaking while driving. The tires are 255/45R19 Then in July of 2025, I wanted a tire rotation and wheels balanced. The mechanic says they can't because the tread is almost gone and I'd have 5000 left before I could get new tires. About 2000 miles later I noticed the tread separating from the wires on 3 of the 4 tires. They have been kept properly inflated and rotated every 5000 to 6000 miles. Usually every other oil change. Again I was told it's normal since the tires mostly last 30,000 miles and is rated for 40,000. I don't think it's right.

9/26/2025