2012 Ford Focus Owner Complaints

WE PURCHASED THIS CAR ON 08/19/2011 AND THE NEXT DAY WHILE TAKING OFF FROM A STOP SIGN THE CAR WOULD SHUDDER, I DO NOT HAVE THIS ISSUE WHEN THE TRANSMISSION IS COLD BUT IN STOP AND GO DRIVING AND NORMAL CITY DRIVING AFTER IT HAS WARMED UP. ALSO WHEN YOU DEPRESS THE ACCELERATOR FROM A STOP THE VEHICLE WILL GO FOR A SECOND THEN HAVE A NICE SIZED FLAT SPOT SO EVEN THE PEOPLE IN THE CAR WILL GO FORWARD AS IF THE BRAKES WERE COMING ON. I TOOK THE VEHICLE TO THE DEALER AND THE TECH DROVE IT AND VERIFIED THAT IT DID HAVE THIS ISSUE. THEY CONTACTED FORD AND FORD STATED THAT IT WAS NORMAL AND TOLD THEM TO DO NOTHING. I COMPLAINED TO FORD CUSTOMER SERVICE AND ALL THE LADY HAD TO SAY WAS THAT IT IS NORMAL. ALSO FORD HAD STATED THAT THESE ARE ISOLATED INCIDENTS, IF THEY ARE INDEED ISOLATED THEN THEY CANNOT BE CONSIDERED NORMAL BUT RATHER A DEFECT THAT FORD DOES NOT WANT TO ADDRESS. I WAS TOLD THAT THE CLUTCHES REQUIRE A BREAK-IN BUT FORD DOES NOT STATE ANY BREAK-IN PROCEDURE THAT PERTAINS JUST TO THE CLUTCHES OTHER THEN THE NORMAL 1000 MILE BREAK-IN FOR THE VEHICLE IN GENERAL. I AND OTHERS I HAVE COMMUNICATED WITH ALL HAVE THESE ISSUES AFTER THE 1000 MILE BREAK-IN AND FEEL IT IS BOTH A SAFETY ISSUE AND A MECHANICAL DEFECT FROM FORD THAT WOULD COST TO MUCH TO REPAIR SO THEY CLAIM IT IS NORMAL. *KB

9/19/2011

THIS VEHICLE HAS SOME SCARY AND SOMETIMES DANGEROUS TRANSMISSION ISSUES. IT'S NOT LIKE A NORMAL AUTOMATIC WITH A TORQUE CONVERTER, SO SOME ROUGHNESS IS EXPECTED. BUT, THIS CAR OFTEN GRINDS GEARS, SLIPS, GRABS AND LUNGES, AND ALSO ROLLS BACK ON INCLINES. I HAVE NEARLY BEEN IN SEVERAL ACCIDENTS WHEN I HAVE TRIED TO ACCELERATE INTO AN INTERSECTION AND THE VEHICLE DOESN'T RESPOND TO THE ACCELERATOR BEING DEPRESSED COMPLETELY TO THE FLOOR. IT SOMETIMES ACTS AS IF YOU ARE TRYING TO START FROM A STOP IN 3RD OR 4TH GEAR. FORD MOTORS HAS CONTINUALLY SAID THESE PROBLEMS ARE NORMAL AND THE VEHICLE NEEDS SOME BREAK-IN TIME. WELL, THIS VEHICLE NOW HAS OVER 6,000 MILES. I DON'T THINK IT'S GOING TO GET BETTER. IF I GET INTO AN ACCIDENT BECAUSE OF THIS, THERE ARE GOING TO BE SOME SERIOUS PROBLEMS TO HANDLE WITH FORD. I KNOW I'M NOT ALONE IN THESE PROBLEMS. I HAVE BEEN ON FORUMS WITH MANY PEOPLE HAVING THE SAME ISSUES. *TR

9/22/2011

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE WOULD PULL TO THE RIGHT AND SHE WOULD HAVE TO USE EXCESSIVE FORCE TO CONTINUE STEERING STRAIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS INTENDED, AND THERE WAS NO REMEDY AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75.

7/18/2011

WILE DRIVING AT 60 MPH THE STEERING WENT TO MANUAL, WARNING DISPLAY READ "STEERING MALFUNCTION STOP SAFELY" CONTACT AUTHORIZED DEALER. THIS HAS ONLY HAPPEN ONCE AND STILL NOT SURE WHAT FIXES IT. STILL AT DEALER. *TR

7/24/2011

THIS IS A ONGOING PROBLEM WITH MY FOCUS. WHEN ACCELERATING FROM A STOP THE FOCUS'S AUTOMATIC DSG TRANSMISSION (IN D) WILL QUICKLY SHIFT TO A HIGHER GEAR IN AN EFFORT TO MINIMIZE FUEL CONSUMPTION. DURING A STOPPED TURN AT A INTERSECTION THIS LEADS TO A UNSAFE CONDITION WHERE COMMANDED ACCELERATION TAKES SEVERAL SECONDS TO HAPPEN. THE PROBLEM HAPPENS LIKE THIS: THE CAR ACCELERATES AT A STOP SIGN OR PARKING LOT. THE CAR ACCELERATES TO 10-15 MILES PER HOUR. THE DRIVER LETS OFF THE GAS DURING THE "TURN" PART. THE TRANSMISSION SHIFTS TO SECOND OR A HIGHER GEAR. THE DRIVER THEN COMMANDS A LARGE ACCELERATION - SAY DUE TO ONCOMING TRAFFIC - AND NOTHING WILL HAPPEN FOR SEVERAL SECONDS. THIS IS BECAUSE THE DSG TRANSMISSION NEEDS TO SHIFT SEQUENTIALLY INTO FIRST AND THIS TAKES SEVERAL SECONDS. ALSO IT APPEARS THAT THE POWERTRAIN IS DISCONNECTED WHILE THIS SHIFTING TAKES PLACE. WHEN THE TRANSMISSION FINALLY SELECTS FIRST THE ACCELERATION CAN BE SUDDEN AND UNEXPECTED. THIS HAS HAPPENED TO ME SEVERAL TIMES AND I BELIEVE IT IS A DANGEROUS CONDITION. IT CAN BE AVOIDED BY MANUALLY SELECTING FIRST - THEN SHIFTING TO D WHEN THE TURN IS COMPLETE. *JS

6/9/2012

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STARTED THE VEHICLE AND THE VEHICLE ACCELERATED RAPIDLY EVEN WITH THE BRAKE PEDAL ENGAGED. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A CEMENT WALL. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN ADDITION, THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM UNDER REFERENCE NUMBER 123B7 (TRANSMISSION CONTROL MODULE) AND AFTER THE RECALL REPAIR WAS PERFORMED, THE VEHICLE ROLLED AWAY WITH THE GEAR IN PARK. IN ORDER FOR THE VEHICLE TO REMAIN STATIONARY, A BLOCK WAS PLACED AGAINST THE TWO REAR TIRES. ALSO, A STRONG ANTIFREEZE ODOR EMITTED INSIDE OF THE VEHICLE AND AN OIL LEAK WAS VISIBLE ON THE GROUND. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 12,917. UPDATED 08/23/12*LJ UPDATED 09/24/2012 *JS

7/10/2012

AFTER A WEEK OF PURCHASING OUR BRAND NEW FOCUS STARTED NOTICING THE AUTOMATIC TRANNY SURGES AND SLIPS. LIKE ITS BUCKING FEELING. SOMETIMES IT SURGES ALMOST HARD ENOUGH TO PUT YOU ON THE DASH. KINDA SCARY IN TRAFFIC. CAR HAS ONLY 4500 MILES ON IT AND NOW HAS ELECTRICAL PROBLEMS IN DASH AND UPON GOING DOWN THE ROAD YOU WILL VIBRATIONS LIKE A BENT AXEL OR WORN BEARING. ITS A NEW CAR!!!!!!! *TR

10/15/2011

WHILE BACKING OUT OF A DRIVEWAY THE STEERING SYSTEM FAILED, I ROLLED DOWN A HILL AND INTO A WOODED AREA. THE SYSTEM GAVE AN INDICATOR LIGHT OF STEERING SYSTEM FAILURE AND ALSO THE BRAKING SYSTEM DID NOT ENGAGE. I LOST COMPLETE CONTROL OF THE VEHICLE. *TR

12/5/2011

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STOPPED THE VEHICLE WHEN HE NOTICED THE ACCELERATOR PEDAL AND BRAKE PEDAL WERE LOCATED VERY CLOSE TO EACH OTHER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5.

7/5/2011

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THE VEHICLE WOULD STALL WITHOUT WARNING. IN ADDITION, THE CONTACT EXPERIENCED SUDDEN ACCELERATION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS A PROBLEM WITH THE COMPUTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 600.

9/20/2011

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THE VEHICLE WOULD STALL WITHOUT WARNING. IN ADDITION, THE CONTACT EXPERIENCED SUDDEN ACCELERATION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS A PROBLEM WITH THE COMPUTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 600.

9/20/2011

AFTER A WEEK OF PURCHASING OUR BRAND NEW FOCUS STARTED NOTICING THE AUTOMATIC TRANNY SURGES AND SLIPS. LIKE ITS BUCKING FEELING. SOMETIMES IT SURGES ALMOST HARD ENOUGH TO PUT YOU ON THE DASH. KINDA SCARY IN TRAFFIC. CAR HAS ONLY 4500 MILES ON IT AND NOW HAS ELECTRICAL PROBLEMS IN DASH AND UPON GOING DOWN THE ROAD YOU WILL VIBRATIONS LIKE A BENT AXEL OR WORN BEARING. ITS A NEW CAR!!!!!!! *TR

10/15/2011

I WAS DRIVING AND STUCK IN TRAFFIC. GOING SLOW, 5-10MPH, THE CAR STARTED SHIFTING REALLY STRANGE, NOT MOVING WHEN INITIALLY ACCELERATING AND THEN JERKING FROM FIRST TO SECOND GEAR. MY DESTINATION WAS 3 BLOCKS AHEAD OF ME SO I STAYED ON ROUTE AND PARKED WHEN I ARRIVED. AS I GOT BACK INTO THE CAR IT WOULDN'T START. I MANAGED TO GET THE CAR TO START AFTER "MESSING" WITH THE AUTO SHIFTER AND LEAVING THE CAR IN NUETRAL. ONCE STARTED THE CAR WOULD NOT GO INTO GEAR, OR MOVE WHEN PLACED INTO D, R OR L. I SHUT THE CAR DOWN AND IT WOULD NOT START AGAIN AFTER THAT. THE TRANSMISSION CONTROL MODULE (TCM) IS WHAT TH EDEALER TOLD ME HAD FAILED. IT TOOK A SOLID 7 DAYS TO GET MY CAR BACK. THE FIRST COUPLE OF DAYS WERE SPENT TRYING TO FIGURE OUT WHAT WENT WRONG. THE CAR HAS ALWAYS SHIFTED STRANGE AND CONTINUES TO SHIFT STRANGE TO THIS DAY. THE PROBLEM WAS FIXED BUT I THINK IT IS JUST A MATTER OF TIME BEFORE IT FAILS AGAIN. *TT

8/6/2011

WE PURCHASED THIS CAR ON 08/19/2011 AND THE NEXT DAY WHILE TAKING OFF FROM A STOP SIGN THE CAR WOULD SHUDDER, I DO NOT HAVE THIS ISSUE WHEN THE TRANSMISSION IS COLD BUT IN STOP AND GO DRIVING AND NORMAL CITY DRIVING AFTER IT HAS WARMED UP. ALSO WHEN YOU DEPRESS THE ACCELERATOR FROM A STOP THE VEHICLE WILL GO FOR A SECOND THEN HAVE A NICE SIZED FLAT SPOT SO EVEN THE PEOPLE IN THE CAR WILL GO FORWARD AS IF THE BRAKES WERE COMING ON. I TOOK THE VEHICLE TO THE DEALER AND THE TECH DROVE IT AND VERIFIED THAT IT DID HAVE THIS ISSUE. THEY CONTACTED FORD AND FORD STATED THAT IT WAS NORMAL AND TOLD THEM TO DO NOTHING. I COMPLAINED TO FORD CUSTOMER SERVICE AND ALL THE LADY HAD TO SAY WAS THAT IT IS NORMAL. ALSO FORD HAD STATED THAT THESE ARE ISOLATED INCIDENTS, IF THEY ARE INDEED ISOLATED THEN THEY CANNOT BE CONSIDERED NORMAL BUT RATHER A DEFECT THAT FORD DOES NOT WANT TO ADDRESS. I WAS TOLD THAT THE CLUTCHES REQUIRE A BREAK-IN BUT FORD DOES NOT STATE ANY BREAK-IN PROCEDURE THAT PERTAINS JUST TO THE CLUTCHES OTHER THEN THE NORMAL 1000 MILE BREAK-IN FOR THE VEHICLE IN GENERAL. I AND OTHERS I HAVE COMMUNICATED WITH ALL HAVE THESE ISSUES AFTER THE 1000 MILE BREAK-IN AND FEEL IT IS BOTH A SAFETY ISSUE AND A MECHANICAL DEFECT FROM FORD THAT WOULD COST TO MUCH TO REPAIR SO THEY CLAIM IT IS NORMAL. *KB

9/19/2011

THE EMERGENCY BRAKE CAME OFF (COMPLETELY). FORD IS BACK? I DO NOT THINK SO IF THEY OVERLOOK IMPORTANT ASPECTS OF THE CAR. *TR

5/10/2012

VEHICLE ROLLS BACK AFTER I BEGIN TO ACCELERATE WHEN I AM STOPPED AT A RED LIGHT. I DID RECEIVE A RECALL NOTICE THAT HAD THIS TYPE OF PROBLEM LISTED. VEHICLE HAD ABOUT 4700 MILES ON IT. I TOOK IT IN AND THEY CLAIMED THAT THEY FIXED IT BUT IT COULD TAKE UP TO 6 MONTHS FOR THE "ADJUSTMENT" TO TAKE PLACE. THIS DID NOT SOUND REASONABLE TO ME BUT THEY WOULD NOT DO ANYTHING FURTHER. THIS IS DEFINITELY A SAFETY ISSUE WHEN YOU ARE STOPPED IN TRAFFIC. *TR

8/4/2012

I JUST BOUGHT A BRAND NEW 2012 FORD FOCUS AND I NOTICED SHUDDER OR VIBRATION WHEN STARTING TO DRIVE. I LOOKED AT THE INTERNET AND FOUND A THIS A COMMON COMPLAINT AMONG FORD FOCUS OWNERS. PLEASE HELP US IN COMPELING FORD TO DO SOMETHING ABOUT THIS. *TR

5/29/2012

AUTOMATIC TRANSMISSION DOES NOT SHIFT SMOOTHLY. INTERMITTENT VIBRATES, BUCKS, HESITATES, SLIPS & JERKS. CAN'T RELY ON TAKE-OFF ACCELERATION WHETHER IT WILL ENGAGE PROPERLY, PULLING INTO TRAFFIC IS VERY DANGEROUS. STOP AND GO TRAFFIC IS VERY DANGEROUS. IT'S LIKE SOMEONE DRIVING A STICK SHIFT AND NOT HAVING THE CLUTCH & GAS IN SYNC, ONLY IT'S AN AUTOMATIC SO YOU CAN'T DO ANYTHING ABOUT IT. I HAVE HAD THE CAR IN TO THE SERVICE DEPARTMENT ON 3 OCCASIONS. THE FIRST TIME THE TECH LAUGHED AT ME AND TOLD ME IT WAS JUST THE "NEW" 6-SPEED TRANSMISSION. 2ND TIME, THEY REPLACED SOME PARTS IN THE TRANSMISSION. 3RD TIME, THEY HAD THE CAR 4 DAYS & SAID THERE WAS NOTHING OUT OF THE ORDINARY HAPPENING. THERE IS DEFINITELY SOMETHING WRONG WITH THIS TRANSMISSION, AND FORD NEEDS TO DO SOMETHING TO FIX THEM BEFORE AN ACCIDENT HAPPENS.

6/19/2012

VEHICLE CENTRAL LOCKING SYSTEM LOCKED THE CAR WHILE PARKED WITH THE KEYS IN THE IGNITION. LOCKSMITH WAS CALLED TO FORCE ENTRY. ALARM DID NOT ACTIVATE WHEN DOOR WAS OPENED. *TR

8/7/2012

I WAS LEAVE AN APPOINTMENT WHEN I CAME TO A STOP SIGN AT AN INTERSECTION. I STOPPED SHORT OF THE FADED WHITE LINE ON THE ROAD BUT A LITTLE PAST THE POSITION IN WHICH THE STOP SIGN WAS POSTED SO I ASSUMED I WOULD BE GOOD TO GO FROM THIS SPOT. I THEN LOOKED BOTH WAYS DID NOT SEE ANY ON COMING TRAFFIC FROM EITHER DIRECTION SO I PROCEEDED TO CROSS THE INTERSECTION. IT WASN'T UNTIL I WAS HAVE WAY INTO THE ROAD THAT I EVEN NOTICE THE OTHER DRIVER COMING AT ME AND BY THAT TIME IT WAS TO LATE ANY NEITHER MYSELF OR THE OTHER DRIVER WERE ABLE TO AVOID THE COLLISION. THE OTHER DRIVERS CAR THE STUCK MY IN THE REAR PASSENGER COMPLETELY DESTROYING IT AND SPINNING ME OUT OF THE ROAD IN THE DIRECTION OF A LIGHT POLE WHICH I WAS UNABLE TO AVOID OR STOP SHORT OF DUE TO THE FACT THAT I HAD LOST POWER TO THE VEHICLES CONTROLS. MY FINAL STOPPING POSITION WAS A FEW FEET AWAY FROM THE POLE AFTER IT RIPPED THAT SECTION OF FRONT BUMPER APART AND I BOUNCED OF THE FRONT DRIVER SIDE TIRE. NO AIRBAGS DEPLOYED NEITHER THE SIDE NOR FRONT. *TR

8/23/2012

HIT DEER ON MAJOR HIGHWAY COMING HOME FROM WORK. FRONT AIRBAG DID NOT DEPLOY. WHEN TAKEN TO BODY SHOP,AFTER CAREFUL EXAMINATION,IT WAS DETERMINED BY THE FORD DEALER THAT THE AIRBAG SENSORS WERE NOT ON THE VEHICLE,DEALER CANNOT EXPLAIN WHY AIRBAG DID NOT DEPLOY WHEN THERE WAS APPROXIMATELY $10,0000.00 DAMAGE TO THE FRONT END FROM SAID COLLISION. DEALER REPORTS THAT THE WIRING HARNESS THAT CONTROLLED THE AIRBAG NEEDED TO BE REPLACED DUE TO DAMAGE FROM THE ACCIDENT. MINOR INJURIES WERE SUSTAINED FROM THE ACCIDENT. *TR

12/1/2011

NEW TITANIUM MODEL FOCUS ... AIR BAG LIGHT STARTING COMING ON WHILE DRIVING THE CAR DOWN THE ROAD ... THIS HAPPENED ON SEVERAL OCCASIONS, UNTIL FINALLY THE LIGHT CAME ON AN STAYED ON. DEALER HAS HAD THE CAR FOR 7 DAYS NOW AND STILL UNABLE TO FIX THE ISSUE. *TT

6/21/2012

WHILE BACKING OUT OF A DRIVEWAY THE STEERING SYSTEM FAILED, I ROLLED DOWN A HILL AND INTO A WOODED AREA. THE SYSTEM GAVE AN INDICATOR LIGHT OF STEERING SYSTEM FAILURE AND ALSO THE BRAKING SYSTEM DID NOT ENGAGE. I LOST COMPLETE CONTROL OF THE VEHICLE. *TR

12/5/2011

I HAVE EXPERIENCED SEVERAL POTENTIALLY FATAL OCCURRENCES RELATED TO LEFT FOOT BRAKING AND THE BRAKE OVER THROTTLE OVERRIDE SOFTWARE INSTALLED IN MY 2012 FORD FOCUS. WHEN BRAKING WITH THE LEFT FOOT AND IN A TURN WHILE FEATHERING THE THROTTLE WITH THE RIGHT FOOT, THE AUTOMATIC TRANSMISSION SHIFTS INTO NEUTRAL, THE ENGINE CONTINUES TO REV WITHOUT GOING INTO ANY GEAR. THIS CONDITION HAS OCCURRED NO LESS THAN 22 TIMES. THE FIRST INCIDENT HAPPENED WHILE MAKING A RIGHT HAND TURN BUT THE NEXT WAS A LEFT HAND TURN. ALTHOUGH THE SECOND INCIDENT OCCURRED CROSSING ONE LANE OF TRAFFIC, I WOULD NOT LIKE THIS CONDITION TO OCCUR CROSSING 2 OR 3 LANES OF TRAFFIC AND BECOMING A FATALITY. I AM NOT THE ONLY PERSON IN THE WORLD WHO BRAKES USING THE LEFT FOOT. NOW THAT I KNOW WHAT IS CAUSING THIS ISSUE, I CAN DUPLICATE IT EVEN BRAKING AT ANY SPEED AND IN A STRAIGHT LINE. CAR HAS BEEN TO FORD AND HAD FLASHES OF THE COMPUTER INSTALLED WITH NO CHANGE. FORD IS AWARE OF THIS PROBLEM THROUGH EMAILS FROM THE SERVICE MANAGER AT MY DEALERSHIP. THIS CONDITION CAN RESULT IN A SERIOUS AND POTENTIALLY FATAL ACCIDENT. THIS FIX FOR THE SO CALLED TOYOTA FLOOR MAT PROBLEM HAS CREATED AN EVEN MORE SERIOUS SAFETY ISSUE CAUSED BY OF ALL THINGS BRAKING WITH THE LEFT FOOT. AT THE LEAST , I SHOULD HAVE THE OPTION TO OVERRIDE THE BRAKE OVER THROTTLE PORTION OF THE SOFTWARE BY TURNING IT OFF. *TR

2/24/2012

TL* THE CONTACT OWNS A 2012 FORD FOCUS EQUIPPED WITH CONTINENTAL CONTITOURING CONTACT TIRES, DOT NUMBER: A3D347PB, SIZE 215/55/R16. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH UPHILL, THE FRONT PASSENGER SIDE FRONT AND REAR TIRES EXPLODED WITHOUT WARNING. THE ROAD CONDITIONS WERE DRY AND THERE WERE NO INJURIES. THE DEALER REPLACED THE TIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,086 AND THE CURRENT MILEAGE WAS 3,098.

4/5/2012

WHEN MAKING A LEFT TURN FROM A MAIN ROAD ONTO A SIDE STREET I ENCOUNTER MASSIVE GRINDING NOISES COMING FROM WHAT SOUNDED LIKE MY LEFT FRONT TIRE AREA. I THOUGHT MAYBE IT WAS MY IMAGINATION. FROM THEN ON THERE IS INTERMITTENT NOISES COMING FROM THAT AREA (SOUNDS LIKE PLASTIC RUBBING ON SOMETHING) I TOOK IT TO THE DEALERSHIP ON SAT, 7/14 THEY DID A VISUAL SAFETY EXAM AND FOUND NOTHING WRONG BUT THEY DID ROTATE MY TIRES JUST IN CASE. I AM ALSO EXPERIENCING A GRINDING NOISE WHEN PRESSING ON THE GAS FROM ABOUT 0-20 MPH (GOING STRAIGHT) (SOUNDS SEPARATE FROM THE GRINDING ISSUES UNDER THE TIRE, BUT I AM UNSURE IF THIS IS RELATED. I AM SCHEDULED TO TAKE THE CAR BACK TO THE DEALERSHIP ON 7/19 TO SEE IF THEY CAN FIND A PROBLEM. VERY FRUSTRATING AS THIS CAR IS JUST OVER 6 MONTHS OLD! *TR

7/16/2012

WHILE DRIVING HOME FROM WORK, AT ABOUT 4:00 IN THE AFTERNOON, THE MOONROOF GLASS EXPLODED OUTWARD. NO DAMAGE FROM DEBRIS OR FALLING OBJECTS ON THE GLASS. WINDOWS AND MOONROOF WERE CLOSED. A/C SET AT 71 DEGREES. TEMPERATURE OUTSIDE SHOWED TO BE 102 DEGREES. CAR WAS PARKED UNDER COVERED PARKING AT WORK FOR 10 HOURS BEFORE DRIVING HOME. *TR

9/9/2012

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, A ROCK STRUCK THE WINDSHIELD, CAUSING THE WINDSHIELD GLASS TO SHATTER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,000.

12/28/2012

I BOUGHT THIS CAR FORD FOCUS SE 2012 IN JULY 2011 AND THE DAY AFTER THAT I FELT AND HEARD WEIRD NOISES AND VIBRATION WHEN AUTOMATIC TRANSMISSION CHANGED GEARS. I WENT TO THE DEALER AND I WAS TOLD THAT THE CAR WAS OPERATING WITHIN FORD SPECIFICATION SO IT WAS NORMAL AND AFTER A FEW MILES IT WILL DESAPEAR. IT CONTINUE GETTING WORSE. AT 2500 MILES I WENT TO THE DEALER AGAIN BUT THEY SAID AGAIN THAT THE CAR WAS OPERATING WITHIN FORD SPECIFICATION. AT 6500 MILES THE WEIRD NOISES AND VIBRATION WERE STILL THERE AND SERVICE ENGINE LIGHT TURNED ON SUDDENLY AND THE GEARS DIDN'T SHIFT. THE CAR WAS TOWED TO THE DEALER AND THEY TOLD ME THAT THE COMPUTER DIDN'T RECORD ANY ERROR OR PROBLEM AND THAT THE CAR WAS OPERATING WITHIN FORD SPECIFICATIONS. AFTER SOME DELAY THEY CHANGED THE DUAL CLUTCH IN THE TRANSMISSION BUT IT WAS WORSE. AT THAT TIME THE CAR HAD THE SAME WEIRD NOISES AND VIBRATIONS AND SHAKES A LOT WHILE IDLING. I APPLIED LEMON LAW AND AN INDEPENDENT MECHANIC TESTED THE CAR AND SAW AND FELT THE PROBLEM. I WENT TO THE ARBITRATION IN BETTER BUSINESS BUREAU AND THEY TESTED THE CAR TOO AND SAW AND FELT THE PROBLEM. THE PERSON FROM FORD DIDN'T GO TO THE ARBITRATION, THEY WERE ON THE PHONE. I WON THE CASE AND THIS NEXT MONDAY FEBRUARY 6, 2012 I HAVE TO GO TO THE DEALER TO RECEIVE MY MONEY BACK AND RETURN THE CAR. I LIVE IN FLORIDA AND I APPLIED LEMON LAW IN THIS CAR. THIS FORD FOCUS SE 2012 IS A LEMON CAR. ABOUT THE SEAT BELT PROBLEM, WHEN I'M DRIVING, IF I UNBUCKLE THE SEAT BELT, THE WARNING LIGHT DOESN'T LIGHT ON UNTIL ABOUT 1 MILE LATER. ALSO AFTER I FIRST START THE CAR, IF I WAIT FOR ABOUT 10 MINUTES WITH THE SEAT BELT UNBUCKLED, THE WARNING LIGHT TURN OF AND IF I DRIVE THE CAR WITH THE SEAT BELT UNBUCKLED, WARNING LIGHT DOESN'T LIGHT ON FOR ABOUT 1 MILE. I THINK THIS IS A SAFETY PROBLEM TOO. GBYA :) *KB

2/4/2012

WHILE STOPPED BEHIND RED LIGHT ALL SCREEN SYSTEM, SYNC SYSTEM, RADIO INCLUDING SOUND SYSTEM WENT BLACK. DID NOT START OVER TILL NEXT DAY IN THE MORNING AND AS SOON AS START THE CAR ERRORS AFTER ERROR CAME UP FOR NAV SYSTEM, PHONE CONNECTION. HAD TO RESET EVERY THING. THESE ERRORS ARE COMING UP EVERY DAY. THERE WILL BE RISK OF LOSING OTHER SYSTEM INCLUDING AIR BAG, POWER STEERING, BREAK AND OTHER IMPORTANT SYSTEM WHILE THIS SYSTEM GOING OFF. TOOK THE CAR TO DEALER AND SERVICE TRAINED SPECIALIST TOLD ME THAT IS MY PHONE PROBLEM!!! AFTER LONG DRIVE WHEN TRYING TO TAKE OFF CAR IS SHAKING, THERE IS BIG SAFETY ISSUE WITH SEAT BELT. WHILE DRIVING, IF FOR ANY REASON UNLOCK THE SEAT BELT THERE WILL BE NO WARNING LIGHT OR WARNING SOUND THAT SEAT BELT IS OFF. IF CAR IS RUNNING AND LEAVE THE CAR WHEN YOU ARE BACK AND START DRIVING THERE WILL BE NO WARNING LIGHT AND SOUND THAT SEAT BELT IS NOT IN USE AND CAN DRIVE ALL YOU WANT. AFTER LONG DRIVE WHILE TRYING TO TAKE OFF CAR IS SHAKING. *TR

2/18/2012

I TURNED ONTO A RESIDENTIAL STREET THAT HAS A STEEP GRADE. AS I ACCELERATED UPHILL, THE TRUNK OPENED WITHOUT ANY INPUT FROM MYSELF (DRIVER AND SOLE OCCUPANT OF THE VEHICLE). THE DOORS AND TRUNK WERE LOCKED AT THE TIME OF OCCURRENCE. THERE WERE A FEW ITEMS IN THE TRUNK WHEN THE INCIDENT TOOK PLACE, NONE OF WHICH EXITED THE TRUNK. *TR

5/6/2012

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STARTED THE VEHICLE AND THE VEHICLE ACCELERATED RAPIDLY EVEN WITH THE BRAKE PEDAL ENGAGED. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A CEMENT WALL. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN ADDITION, THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM UNDER REFERENCE NUMBER 123B7 (TRANSMISSION CONTROL MODULE) AND AFTER THE RECALL REPAIR WAS PERFORMED, THE VEHICLE ROLLED AWAY WITH THE GEAR IN PARK. IN ORDER FOR THE VEHICLE TO REMAIN STATIONARY, A BLOCK WAS PLACED AGAINST THE TWO REAR TIRES. ALSO, A STRONG ANTIFREEZE ODOR EMITTED INSIDE OF THE VEHICLE AND AN OIL LEAK WAS VISIBLE ON THE GROUND. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 12,917. UPDATED 08/23/12*LJ UPDATED 09/24/2012 *JS

7/10/2012

THE WINDSHIELD IN MY CAR HAS DISTORTIONS IN IT. SOME ARE VERTICAL, SOME ARE HORIZONTAL. THE FORD DEALER AND FORD CORPORATE CUSTOMER SERVICE HAVE BOTH TOLD ME THAT THIS IS STANDARD FOR THIS MODEL. SINCE ALL MODELS HAVE IT, THERE IS NO WINDSHIELD WITH WHICH IT CAN BE REPLACED. I THINK IT'S A SAFETY ISSUE BECAUSE LOOKING THROUGH THE WINDSHIELD DISTORTS WHAT I SEE OUTSIDE. I'D LIKE NHTSA TO LOOK INTO IT. *TR

2/15/2012

MY BACK WINDSHIELD IMPLODED WHEN I GOT INTO MY CAR AND CLOSED THE DOOR. I LEASED THIS CAR ON AUG 30, 2011 AND THE MILEAGE IS ABOUT 7000 MILES. FORD SAID THEY WOULD NOT WARRANTY THIS REPLACEMENT GLASS AS THERE WERE EXTERNAL CAUSES. I HAVE A WITNESS THAT STATES WHEN I CLOSED THE DOOR, THE BACK WINDSHIELD TURNED GREY, AND IMPLODED. ACCORDING TO MY WARRANTY, P.13, THIS SHOULD BE COVERED IN FIRST 12 MONTHS/12,000 MILES, NO MATTER THE REASON. THE CAR WAS PARKED IN A LOT, NO INDICATION OF ANYTHING UNTOWARD HAPPENING TO IT. *TR

4/2/2012

RELEASE BUTTON FOR EMERGENCY BRAKE BROKE AND CAME OFF. UNABLE TO SET PARKING BRAKE BECAUSE I WON'T BE ABLE TO RELEASE IT. FORD SERVICE INFORMED ME THAT IT WAS "TRIM ISSUE" AND WAS NOT COVERED BY WARRANTY. I CAN NOT SET THE PARKING BRAKE, WHICH LEAVES THE DANGER OF THE CAR ROLLING WHILE PARKED AND INJURING SOMEONE. I WENT TO THE PARTS DEPARTMENT OUT OF DESPERATION TO ORDER THE BUTTON, AND WAS TOLD THE ENTIRE PARKING BRAKE ASSYEMBLY HAD TO BE REPLACED AT OVER $1000! THAT DOES NOT SOUND LIKE A TRIM ISSUE TO ME! JOE COOPER FORD TULSA OKLAHOMA *JS

4/16/2012

THE EMERGENCY BRAKE CAME OFF (COMPLETELY). FORD IS BACK? I DO NOT THINK SO IF THEY OVERLOOK IMPORTANT ASPECTS OF THE CAR. *TR

5/10/2012

TL*THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT WAS TRAVELING APPROXIMATELY 35 MPH WHEN A VEHICLE CRASHED INTO THE REAR DRIVERS SIDE OF THE VEHICLE CAUSING THE CONTACT TO CRASH INTO A PARKED VEHICLE. THE CONTACT STATED THE SIDE AIR BAGS DEPLOYED BUT DID NOT COVER THE PILLARS ON THE SIDE OF THE WINDOWS CAUSING SEVERE INJURIES TO THE PASSENGER. THE VEHICLE WAS TOWED A BODY SHOP. A POLICE REPORT WAS FILED. THE PASSENGER OF THE VEHICLE WAS TAKEN TO THE HOSPITAL BY AMBULANCE. THE DOCTORS CONFIRMED THAT THE PASSENGER HAD SUSTAINED A BROKEN NECK, A BROKEN COLLAR BONE, FIVE BROKEN RIBS, A COLLAPSED LUNG, AND INTERNAL BLEEDING IN HER BRAIN. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE 240.

5/18/2011

THE FUEL GAUGE READS MUCH HIGHER LEVELS THAN ARE ACTUALLY IN THE TANK. THE GAUGE WILL ACTUALLY GO UP FROM THREE QUARTERS TO FULL IN A 20 MILE RIDE. I DO HAVE PICTURES DOCUMENTING THIS. THE ONLY TIME THE GAUGE SEEMS TO BE CORRECT IS UPON STARTING THE VEHICLE FIRST THING IN THE MORNING. *TR

9/20/2011

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ENGINE, TRANSMISSION, DRIVE SHAFT AND ELECTRICAL SYSTEM PROBLEMS. *TGW THE CONSUMER STATED THE VEHICLE WOULD JERK FORWARD, HESITATE AND WOULD NOT GO INTO GEAR FAST ENOUGH WHEN CHANGING LANES. THE RIGHT PASSENGER POWER WINDOW WAS SLOWER THAT THE DRIVER'S SIDE, THE DOOR LOCKS WOULD NOT OPEN PROPERLY. UPDATED 05/25/12

5/16/2012

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ENGINE, TRANSMISSION, DRIVE SHAFT AND ELECTRICAL SYSTEM PROBLEMS. *TGW THE CONSUMER STATED THE VEHICLE WOULD JERK FORWARD, HESITATE AND WOULD NOT GO INTO GEAR FAST ENOUGH WHEN CHANGING LANES. THE RIGHT PASSENGER POWER WINDOW WAS SLOWER THAT THE DRIVER'S SIDE, THE DOOR LOCKS WOULD NOT OPEN PROPERLY. UPDATED 05/25/12

5/16/2012

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ENGINE, TRANSMISSION, DRIVE SHAFT AND ELECTRICAL SYSTEM PROBLEMS. *TGW THE CONSUMER STATED THE VEHICLE WOULD JERK FORWARD, HESITATE AND WOULD NOT GO INTO GEAR FAST ENOUGH WHEN CHANGING LANES. THE RIGHT PASSENGER POWER WINDOW WAS SLOWER THAT THE DRIVER'S SIDE, THE DOOR LOCKS WOULD NOT OPEN PROPERLY. UPDATED 05/25/12

5/16/2012

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHEN LAYING ON THE DRIVER'S SEAT HEAD REST, IT WOULD FALL IN BETWEEN THE SEAT AND THE HEAD REST HOLE. THE CONTACT STATED THAT THE HEAD REST WAS DESIGNED THAT IT COULD NOT GO ALL THE WAY DOWN AND CONNECT WITH THE TOP OF THE SEAT. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 513.

5/31/2012

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHEN LAYING ON THE DRIVER'S SEAT HEAD REST, IT WOULD FALL IN BETWEEN THE SEAT AND THE HEAD REST HOLE. THE CONTACT STATED THAT THE HEAD REST WAS DESIGNED THAT IT COULD NOT GO ALL THE WAY DOWN AND CONNECT WITH THE TOP OF THE SEAT. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 513.

5/31/2012

WAS TOLD THIS CAR HAD "AUTOMATIC TRANSMISSION". AFTER A FEW HUNDRED MILES ON IT, I NOTICED THE TRANSMISSION SHIFTED SPORADICALLY AND WITH NO PREDICTION. ENGINE SHUDDERED, CAR LOST POWER AND WAS NOT SAFE TO DRIVE. THE KEY HERE IS NO PREDICTION AS TO HOW THE CAR WILL REACT WHEN UNDER ACCELERATION. TOOK TO DEALER AND WAS TOLD "THIS ISN'T AN AUTOMATIC TRANSMISSION - IT'S A COMPUTER- CONTROLLED MANUAL THAT HAS TO LEARN HOW YOU DRIVE". DEALER UPLOADED A COMPUTER UPDATE FROM FORD. THE NEXT HUNDRED MILES OF DRIVING ALMOST CAUSED NUMEROUS ACCIDENTS DUE TO LACK OF ACCELERATION AND UNEVEN PERFORMANCE. 6/4/2012 I TRIED TO MERGE INTO TRAFFIC AND CAR REFUSED TO SPEED UP. I ALMOST CAUSED A MAJOR ACCIDENT, BUT NUMEROUS DRIVERS SLAMMED ON THEIR BRAKES AND/OR SWERVED AND AVERTED MULTIPLE COLLISIONS. TOOK THE CAR TO DEALER 6/5/2012 AND TOLD THEM WHAT HAPPENED. WAS TOLD BY HEAD TECH "IT JUST HAS TO GET USED TO HOW YOU DRIVE". I TOLD HIM THERE WERE THREE DIFFERENT PEOPLE DRIVING THIS FOCUS. HE SAID WE CAN'T, BECAUSE THAT WOULD JUST END UP TOTALLY "CONFUSING" THE COMPUTER. AS THE CAR IS TOO DANGEROUS TO DRIVE, IT IS STILL AT THE DEALER. MILES ON VEHICLE ARE UNDER 800.

6/19/2012

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STARTED THE VEHICLE AND THE VEHICLE ACCELERATED RAPIDLY EVEN WITH THE BRAKE PEDAL ENGAGED. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A CEMENT WALL. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN ADDITION, THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM UNDER REFERENCE NUMBER 123B7 (TRANSMISSION CONTROL MODULE) AND AFTER THE RECALL REPAIR WAS PERFORMED, THE VEHICLE ROLLED AWAY WITH THE GEAR IN PARK. IN ORDER FOR THE VEHICLE TO REMAIN STATIONARY, A BLOCK WAS PLACED AGAINST THE TWO REAR TIRES. ALSO, A STRONG ANTIFREEZE ODOR EMITTED INSIDE OF THE VEHICLE AND AN OIL LEAK WAS VISIBLE ON THE GROUND. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 12,917. UPDATED 08/23/12*LJ UPDATED 09/24/2012 *JS

7/10/2012

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STARTED THE VEHICLE AND THE VEHICLE ACCELERATED RAPIDLY EVEN WITH THE BRAKE PEDAL ENGAGED. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A CEMENT WALL. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN ADDITION, THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM UNDER REFERENCE NUMBER 123B7 (TRANSMISSION CONTROL MODULE) AND AFTER THE RECALL REPAIR WAS PERFORMED, THE VEHICLE ROLLED AWAY WITH THE GEAR IN PARK. IN ORDER FOR THE VEHICLE TO REMAIN STATIONARY, A BLOCK WAS PLACED AGAINST THE TWO REAR TIRES. ALSO, A STRONG ANTIFREEZE ODOR EMITTED INSIDE OF THE VEHICLE AND AN OIL LEAK WAS VISIBLE ON THE GROUND. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 12,917. UPDATED 08/23/12*LJ UPDATED 09/24/2012 *JS

7/10/2012

THE TRUNK LID IS OUT OF ALIGNMENT THE VEHICLE SHUDDERS AT ACCELERATION MAJOR SUSPENSION WORK REQUIRED DO TO ENGINEERING AND PRODUCTION ENGINE SHUDDERS AND CLUNKS WHEN SHUTTING OFF ROUGH IDLE AND ENGINE MISSES. PROBLEMS ARE INCONSISTENT . *TR

7/17/2012

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRUNK LID, WIRING AND WATER FLOWING DOWN REAR WINDOW *TGW THE CONSUMER STATED WHEN THE TRUNK WAS ACTIVATED, THE LID WENT FROM FULLY CLOSED TO FULLY OPENED AT A HIGH VELOCITY IN A VERY SHORT PERIOD OF TIME. THE WIRING ROUTED TO THE INSIDE OF THE TRUNK LID, WAS HANGING DOWN, AND WHEN IT RAINED, WATER FLOWED DOWN AND THROUGH THE GAPS BETWEEN THE BOTTOM OF THE WINDOW AND THE TOP OF THE TRUNK LID.

8/14/2012

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRUNK LID, WIRING AND WATER FLOWING DOWN REAR WINDOW *TGW THE CONSUMER STATED WHEN THE TRUNK WAS ACTIVATED, THE LID WENT FROM FULLY CLOSED TO FULLY OPENED AT A HIGH VELOCITY IN A VERY SHORT PERIOD OF TIME. THE WIRING ROUTED TO THE INSIDE OF THE TRUNK LID, WAS HANGING DOWN, AND WHEN IT RAINED, WATER FLOWED DOWN AND THROUGH THE GAPS BETWEEN THE BOTTOM OF THE WINDOW AND THE TOP OF THE TRUNK LID.

8/14/2012

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRUNK LID, WIRING AND WATER FLOWING DOWN REAR WINDOW *TGW THE CONSUMER STATED WHEN THE TRUNK WAS ACTIVATED, THE LID WENT FROM FULLY CLOSED TO FULLY OPENED AT A HIGH VELOCITY IN A VERY SHORT PERIOD OF TIME. THE WIRING ROUTED TO THE INSIDE OF THE TRUNK LID, WAS HANGING DOWN, AND WHEN IT RAINED, WATER FLOWED DOWN AND THROUGH THE GAPS BETWEEN THE BOTTOM OF THE WINDOW AND THE TOP OF THE TRUNK LID.

8/14/2012

EXPERIENCED SUDDEN ELECTRICAL FAILURE (LOSS OF INSTRUMENTS, BRAKE LIGHTS, TURN SIGNALS, HORN, ETC.) - SAME PROBLEM AS DOCUMENTED BY OTHER DRIVERS (FOR EXAMPLES, SEE HTTP://WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=282965). THIS BEHAVIOR MAKES THE VEHICLE UNDRIVEABLE AND UNSAFE (HAD THESE ISSUES OCCURRED AT NIGHT, THE CONSEQUENCES COULD HAVE BEEN VERY SERIOUS). MY DEALER, FRANKLIN FORD (FRANKLIN, MA) SEEMS TO BE UNAWARE OF THE PREVALENCE OF THIS ISSUE. I LOOK FORWARD TO A SPEEDY RESOLUTION. FORD MOTOR COMPANY ALSO CLAIMS TO HAVE NO KNOWLEDGE OF THE OCCURRENCE OF THIS ISSUE IN OTHER CASES. A QUICK WEB SEARCH REVEALS THAT THE PROBLEM IS INCREASINGLY COMMON. *TR

9/14/2012

I WAS DRIVING AND HEARD MANY STRANGE NOISES COMING FROM THE ROOF OF THE CAR. WHEN I SLID OPEN THE SUNROOF HATCH I SAW THE SKY THROUGH A HOLE IN THE SUNROOF AND SHATTERED GLASS. WHEN I ARRIVED TO MY DESTINATION I INSPECTED THE HOLE FROM THE OUTSIDE AND NOTICED THAT THE SUNROOF GLASS BROKE IN AN UPWARD MANNER. (IF IT HAD BEEN HIT WITH A ROCK OR SOMETHING I ASSUME IT WOULD HAVE BROKEN DOWNWARDS & WOULD HAVE FOUND THE OBJECT) IT LOOKED AS IF THE GLASS EXPLODED. THE REMAINING GLASS STILL IN THE SUNROOF IS BUBBLED AND BARELY STAYING IN TACT. I COMMUTE TO WORK VIA PUBLIC TRANSPORTATION AND THE SUNROOF HAD NOT BEEN USED IN MONTHS. *TR

1/25/2013

I PURCHASED A BASIC FORD FOCUS IN 02/2012, THE CAR HAS NO ABILITY TO TURN OFF THE TRACTION CONTROL SYSTEM. THIS CAUSED ME TO BECOME STUCK IN ABOUT 2 TO 3 INCHES OF SNOW AND SUBSEQUENTLY CAUSED ME TO HAVE MY REAR BUMPER DAMAGED WHEN I WAS PULLED OUT BY A GOOD SAMARITAN. I THINK THAT THIS A SEVER SAFETY ISSUE. I THINK FORD SHOULD HAVE TO PROVIDE THE ABILITY TO TURN OFF THE TRACTION CONTROL SYSTEM. I COULD DISABLE IT BY REMOVING THE ABS FUSES, BUT THE I LOSE MY ABS SYSTEM. FOR A CAR THAT COST $17,300 I SHOULDN'T HAVE TO NOT DRIVE MY CAR EVERY TIME I GET 2-3 INCHES OF SNOW. I CALLED FORD , THEY THANKED ME FOR MY INPUT BUT INSISTED THERE WAS NOTHING THEY COULD DO. *TR

2/19/2013

I PURCHASED A BASIC FORD FOCUS IN 02/2012, THE CAR HAS NO ABILITY TO TURN OFF THE TRACTION CONTROL SYSTEM. THIS CAUSED ME TO BECOME STUCK IN ABOUT 2 TO 3 INCHES OF SNOW AND SUBSEQUENTLY CAUSED ME TO HAVE MY REAR BUMPER DAMAGED WHEN I WAS PULLED OUT BY A GOOD SAMARITAN. I THINK THAT THIS A SEVER SAFETY ISSUE. I THINK FORD SHOULD HAVE TO PROVIDE THE ABILITY TO TURN OFF THE TRACTION CONTROL SYSTEM. I COULD DISABLE IT BY REMOVING THE ABS FUSES, BUT THE I LOSE MY ABS SYSTEM. FOR A CAR THAT COST $17,300 I SHOULDN'T HAVE TO NOT DRIVE MY CAR EVERY TIME I GET 2-3 INCHES OF SNOW. I CALLED FORD , THEY THANKED ME FOR MY INPUT BUT INSISTED THERE WAS NOTHING THEY COULD DO. *TR

2/19/2013

THE ELECTRICAL SYSTEM HAS A SHORT SOMEWHERE THAT CAUSES THE HORN TO STOP WORKING INTERMITTENTLY AND ALSO THE BRAKE LIGHTS TO FAIL INTERMITTENTLY. I HAVE CHECKED FUSES AND CONTACTED FORD AND THERE ARE NO RECALLS. THIS CAUSED AN ACCIDENT ON 02/23/2013. A MAN BACKED INTO MY VEHICLE IN A PARKING LOT (WITH MY TWO BABIES IN THE BACK SEAT) AND I COULDN'T BLOW THE HORN TO LET HIM KNOW I WAS BEHIND HIM. I WAS HELPLESS TO STOP IT FROM HAPPENING. I BELIEVE IT IS ILLEGAL IN MOST (OR ALL) STATES TO NOT HAVE A WORKING HORN ON THE VEHICLE. FORD REFUSES TO RECALL, DIAGNOSE, OR REPAIR THIS VEHICLE AT NO COST TO ME. I BELIEVE THAT THIS IS A VERY SERIOUS SAFETY ISSUE AND I FEEL THAT NOBODY WILL TAKE ME SERIOUSLY. *TR

2/25/2013