2014 Ford Focus Owner Complaints

WHEN THE VEHICLE COMES TO A COMPLETE STOP IT ROLLS BACKWARDS BEFORE YOU CAN PLACE YOUR FOOT ONTO THE ACCELERATOR. THE VEHICLE WILL ALSO PULL ITSELF FORWARD OR BACKWARD FROM THE BOTTOM OF A HILL AND CLEARS THE HILL WITHOUT MANUAL ACCELERATION. THE TRANSMISSION SLIPS AND CAUSES A JERKING MOVEMENT WHILE PULLING OFF. IN ESSENCE, THE VEHICLE WILL CONTINUE ROLLING WHEN THE FOOT IS NOT ON THE BRAKE WHICH SERVES AS A POSSIBLE ACCIDENT RISK. THE VEHICLE WAS TAKEN TO THE FORD DEALERSHIP IN WHICH IT WAS PURCHASED FROM AND I WAS TOLD BY THE MANAGER TO TAKE IT TO THE SERVICE DEPARTMENT WHERE I WAS THEN TOLD BY THEM THAT THE VEHICLE IS EQUIPPED WITH HILL ASSIST AND THAT IT IS SUPPOSED TO ACT IN THAT MANNER. IN THE FORD CAR MANUAL IT DOES MENTION THE ACTION OF HILL ASSIST BUT IT DOES NOT STATE THAT THE CAR IS SUPPOSED TO ROLL BACKWARD OR FORWARD UP A HILL WITHOUT HILL ASSIST BEING ON. *TR

11/9/2013

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS ON AN INCLINE, THE CONTACT STATED WHEN HE RELEASED THE BRAKE PEDAL THE VEHICLE BEGAN TO IMMEDIATELY TO ROLL BACKWARDS. THE VEHICLE ALSO SPUTTERED AND SHOOK WHILE ATTEMPTING TO INCREASE SPEED AND ALSO SPORADICALLY EMITTED A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CONTACT WAS ADVISED THAT THE CLUTCH WAS BROKEN IN AND CALIBRATIONS WERE UP TO DATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 200. THE CURRENT MILEAGE WAS 3215.

11/12/2013

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE STOP SAFELY NOW WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 1,323. RETURNED BY USPS ON 11-13-2013. SECOND ATTEMPT ON 11-19-2013 FAILED. *KB

9/12/2013

LOW GRINDING NOISE COMING FROM FRONT OF CAR AFTER TURNS, INCLINES, ACCELERATING AFTER A STOP. SOUNDS LIKE ALUMINUM CANS GRINDING. ALSO, LOSS OF POWER IN CAR ACCELERATION FOR BRIEF PERIODS WHEN DRIVING, ESPECIALLY WHEN ACCELERATING ON THE FREEWAY TO MERGE INTO TRAFFIC. *TR

10/22/2013

LOW GRINDING NOISE COMING FROM FRONT OF CAR AFTER TURNS, INCLINES, ACCELERATING AFTER A STOP. SOUNDS LIKE ALUMINUM CANS GRINDING. ALSO, LOSS OF POWER IN CAR ACCELERATION FOR BRIEF PERIODS WHEN DRIVING, ESPECIALLY WHEN ACCELERATING ON THE FREEWAY TO MERGE INTO TRAFFIC. *TR

10/22/2013

WHILE DRIVING ON THE FREEWAY THE CAR BEGAN TO DECELERATE, GAS PEDAL WAS NON RESPONSIVE. TRAVELING APPROXIMATELY 60-65 MPH IN 5TH GEAR. DECELERATION OCCURRED IN 5TH GEAR. WAS ONLY ABLE TO MAINTAIN SPEED IN 4TH GEAR, BUT WAS UNABLE TO GO ANY FASTER THAN 50- 55 MPH WITH GAS PEDAL TO THE FLOOR. VEHICLE DISPLAYED SOME SHUDDERING AND SLIGHT SPUTTER EFFECT. IF VEHICLE WAS PLACED BACK INTO 5TH GEAR DECELERATION WOULD CONTINUE. TACHOMETER SHOWED 3000 RPM REGARDLESS OF GEAR PLACEMENT. NO WARNING LIGHTS, OR CHECK ENGINE LIGHTS. TWO DAYS LATER VEHICLE HAD THE SAME SYMPTOM BUT ONLY MOMENTARILY. *TR

11/28/2013

LOW GRINDING NOISE COMING FROM FRONT OF CAR AFTER TURNS, INCLINES, ACCELERATING AFTER A STOP. SOUNDS LIKE ALUMINUM CANS GRINDING. ALSO, LOSS OF POWER IN CAR ACCELERATION FOR BRIEF PERIODS WHEN DRIVING, ESPECIALLY WHEN ACCELERATING ON THE FREEWAY TO MERGE INTO TRAFFIC. *TR

10/22/2013

I BOUGHT THIS CAR NEW 2 MOS AGO , IT HAS ALWAYS HAD WEIRD STEERING. AS YOU'RE DRIVING IT GETS VERY STIFF AND '"DARTEY" AND IT DIFFICULT TO MAINTAIN A STRAIGHT LINE WITHOUT CONSTANT CORRECTION AND IS VERY SENSITIVE AT HIGHER SPEEDS, YOU CHANGE LANES QUICKLY AND WITH LITTLE EFFORT. I TALKED TO THE SERVICE CONSULTANT AT THE DEALERSHIP AND HE SAID THEY CAN LOOK AT IT BUT HAVEN'T HAD ANY COMPLAINTS,BUT I SEE ALOT OF COMPLAINTS ON THE INTERNET. I FEEL THIS CAR IS UNSAFE AND WOULD APPRECIATE YOUR INPUT, THANK YOU. *TR

11/1/2013

WHILE DRIVING ON THE FREEWAY THE CAR BEGAN TO DECELERATE, GAS PEDAL WAS NON RESPONSIVE. TRAVELING APPROXIMATELY 60-65 MPH IN 5TH GEAR. DECELERATION OCCURRED IN 5TH GEAR. WAS ONLY ABLE TO MAINTAIN SPEED IN 4TH GEAR, BUT WAS UNABLE TO GO ANY FASTER THAN 50- 55 MPH WITH GAS PEDAL TO THE FLOOR. VEHICLE DISPLAYED SOME SHUDDERING AND SLIGHT SPUTTER EFFECT. IF VEHICLE WAS PLACED BACK INTO 5TH GEAR DECELERATION WOULD CONTINUE. TACHOMETER SHOWED 3000 RPM REGARDLESS OF GEAR PLACEMENT. NO WARNING LIGHTS, OR CHECK ENGINE LIGHTS. TWO DAYS LATER VEHICLE HAD THE SAME SYMPTOM BUT ONLY MOMENTARILY. *TR

11/28/2013

MY CAR HAS SEVERAL ISSUES WHICH ARE NOT SAFE TO DRIVE WITH AND DEALERSHIP CANNOT FIX THEM: 1. VIBRATION ON THE BRAKE PEDAL WHEN I LET THE CAR GO FROM A STOP BEFORE PUSHING THE GAS. 2. TRANSMISSION IS JERKY WHEN I ACCELERATE, IT SEEMS TO STOP, GO BACK AND FORTH, AS IF SOMEBODY'S PULLING ME BACK 3. ANTIFREEZE SMELL WHEN I TURN ON THE AC (HAVE A HEADACHE) *JS

4/11/2014

2014 FORD FOCUS ST WITH MANUAL TRANSMISSION WHEN DECELERATING TO A STOP SIGN OR STOP LIGHT (APPROX 20-10 MPH), AND ENGAGING THE CLUTCH TO COAST WITH THE CAR IN NEUTRAL, THE CAR WILL ALMOST STALL (DROPS TO ABOUT ~500 RPM) AND THEN THE ENGINE "CATCHES ITSELF" AND WILL REV TO 1000-1200 RPM BEFORE SETTLING BACK TO A NORMAL 700-800 RPM IDLE. THIS HAPPENS AT RANDOM, BUT "AC/ON" ALSO INCREASES LIKELIHOOD OF OCCURRENCES. THIS HAPPENS EVERY TRIP. I STOPPED COUNTING AFTER 12 EVENTS IN THE FIRST SEVEN DAYS. THE CAR ALSO "HUNTS" FOR IT'S IDLE SPEED (WITH A WARMED ENGINE) AND VARIES FROM 700-1000 RPM, APPARENTLY AT RANDOM. THERE IS ALREADY A FORD TSB FOR THIS, TSB# 13-09-07, BUT IT CAN ONLY BE ACCOMPLISHED IF AN ENGINE COMPLETELY SHUTS DOWN AND THROWS A CHECK ENGINE LIGHT/CODE. DUE TO THE FACT THAT THIS COULD COMPLETELY SHUT OFF AN ENGINE WHILE STOPPING NEAR OTHER MOTORISTS, LIKE THE RECENT GM IGNITION ISSUE, I BELIEVE FORD SHOULD RECALL ALL THESE VEHICLES. IT IS A 45 MINUTE REPAIR AND APPROX $8 DOLLARS IN PARTS TO REPAIR TWO "CRIMPED WIRE CONNECTIONS" IN THE MAIN WIRING HARNESS, (S132 & S133). THEY NEED TO BE SOLDERED, NOT CRIMPED (6 BARE COPPER WIRES OVERLAID TOGETHER AND CRIMPED). I HAVE BEEN TO TWO FORD DEALERSHIPS BUT THEY ARE UNDER STRICT FORD GUIDELINES NOT TO ACCOMPLISH THE TSB UNLESS THERE IS A CHECK ENGINE LIGHT/CODE. I EVEN OFFERED TO PAY FOR THE REPAIR AND WAS TURNED AWAY BOTH TIMES. I BELIEVE IT IS BETTER TO ACCOMPLISH THIS TSB AND REMOVE THE CONCERN THAN TO WAIT FOR AN OWNER SAFETY ISSUE LEADING TO ENGINE SHUT DOWN AND AN ACCIDENT. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS ISSUE ON FORUMS AT FOCUS ST.ORG: HTTP://WWW.FOCUSST.ORG/FORUM/FORUM.PHP [SEARCH FOR TSB 13-9-7]. THERE ARE YOUTUBE VIDEOS OF THIS EVENT AS WELL. PLEASE HELP FORD RESOLVE THIS ISSUE BEFORE IT HURTS SOMEONE. THANK YOU KINDLY. *TR

3/18/2014

MY FORD FOCUS (2014) SHUTS OFF AT IDLE. I HAVE TAKEN THE CAR TO GET FIXED TWICE. NOW THE DEALER HAS HAD MY CAR FOR A WEEK AND THEY ARE STILL TRYING TO FIND OUT WHAT THE PROBLEM IS. ALSO I HAVE FOUND ON THE ST FORMS THAT THERE IS A LOT OF FORD ST OWNERS WITH THE SAME PROBLEM. *TR

3/24/2014

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE CONTACT DROVE ONTO BLACK ICE AND THE VEHICLE SPUN OUT OF CONTROL. THE VEHICLE FLIPPED AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT SUSTAINED UNKNOWN INJURIES. THE FAILURE MILEAGE WAS 2,000. UPDATED 08/14/14*LJ UPDATED 8/28/2017*CN

5/19/2014

YOUNG LADY TURNED LEFT IN FRONT OF ME AND I HAD NO TIME TO STOP-HEAD-ON COLLISION. STEERING WHEEL AIR BAG DID NOT DEPLOY. KNEE AIR BAG DID DEPLOY. *TR

8/18/2014

I DO NOT KNOW IF IT'S BRAKES. MY CAR DOES THE GRINDING SOUNDS TOO HOW IS THIS NORMAL ON A NEW CAR REALLY!!!! I JUST PULLED OUT OF DRIVEWAY NEVER REALIZED IT WAS THAT NOW WITH NO RADIO ON I HEAR IT. THIS IS RIDICULOUS I SERIOUSLY JUST LEFT THE SHOP FOR MY STUTTERING SLIPPING GEAR ISSUE. *TR

7/30/2014

I HAVE NOTICED WHILE DRIVING MY VEHICLE THAT IT STUTTER AND MAKES A LOUD GRINDING SOUND WHEN I AM GOING UP INCLINES AND WHEN I AM BRAKING. I NOTICED MY CAR IS WILL BE JERKING AND FEELS LIKE THE TRANSMISSION IS BOUT TO GIVE AWAY WHEN I AM IN TRAFFIC. I TOOK MY CAR BACK TO THE DEALERSHIP BECAUSE IT WAS STILL UNDER WARRANTY AND EXPLAINED TO THEM THE ISSUES THAT ARE GOING ON WITH MY CAR. THEY PROCEEDED TO TELL ME THAT MY ISSUES WAS NORMAL FOR MY CAR. I ASKED HOW COULD THIS BE NORMAL THAT A BRAND NEW CAR STUTTER, GRINDS, SHIFT GEARS ON IT OWN, JERKS WHEN APPLYING BRAKES OR ACCELERATION, AND FEELS LIKE TRANSMISSION IS SLIPPING. I SPOKE WITH THE MECHANIC THAT LOOKED AT MY CAR AND HE SAID THAT MY MODEL CAR IS LIKE IT HAS A MANUAL ENGINE IN AND AUTOMATIC CAR. HE STATED THAT THIS WAS NORMAL AS FAR AS THE MANUFACTURES STATES BUT ACTUALLY THIS IS NOT NORMAL. CARS SHOULD NOT BE SHIFTING GEAR AUTOMATICALLY. THIS ISSUES THAT MY CAR IS HAVING ARE VERY HAZARDOUS, ESPECIALLY IN STOP IN GO TRAFFIC AND ON INCLINES, JUST DRIVING PERIOD , IN THE END I FEEL SOMETHING NEEDS TO BE DONE ABOUT THIS WITH THIS MAKING MODEL CAR ESPECIALLY BEING THAT THIS IS A NEWER MODEL CAR (2014). *TR

8/5/2014

THE 2014 FORD FOCUS S COMES STANDARD WITH TRACTION CONTROL WHICH USES BOTH THE ABS MODULE AND THE PCM TORQUE CONTROL TO CONTROL THE VEHICLES MOTION RELATIVE TO THE INTENDED COURSE. THIS IS DONE THROUGH TWO WAYS: 1) THE ABS MODULE CONTINUOUSLY MONITORS AND COMPARES THE ROTATIONAL SPEED OF THE DRIVE WHEELS IN RELATION TO THE NON-DRIVEN WHEELS. AT THE SAME TIME, THE ABS MODULE CALCULATES HOW MUCH ENGINE TORQUE REDUCTION IS REQUIRED TO ELIMINATE THE WHEEL SLIP. IN SNOWY (+2-3?), ICY OR SLIPPERY SURFACES WHERE BOTH FRONT TIRES ARE EQUALLY IN THE SAME CONDITION, THE ABS MODULE MODULATES BRAKE PRESSURE TO BOTH BRAKE CALIPER (S) TO STOP ANY WHEEL SPIN. 2) AT THE SAME TIME, THE ABS MODULE SENDS A MESSAGE TO THE PCM TO REDUCE THE ENGINE TORQUE TO THE REQUESTED LEVEL. WITH BOTH BRAKES BEING APPLIED AND ENGINE TORQUE REDUCED TO A NEAR ?IDLE? STATE WITH THE ACCELERATOR AT ?FULL THROTTLE?, THE CAR IMMEDIATELY BECOMES STUCK. BECAUSE THE FORD FOCUS S DOES NOT HAVE THE ABILITY TO DISABLE THE TRACTION CONTROL, MY WIFE AND KIDS HAVE CONTINUOUSLY BEEN STRANDED IN A CAR THAT WILL APPLY THE BRAKES AND REDUCE THE ENGINE RPM?S RESULTING IN A CAR THAT WILL NOT MOVE IN EXTREMELY DANGEROUS SITUATIONS. AS A CONSEQUENCE, THE CAR HAS BEEN REQUIRED TO BE TOWED MANY TIMES IN BELOW ZERO CONDITIONS BECAUSE WE ARE UNABLE TO DISABLE THE TRACTION CONTROL. DEATH OR SEVERE INJURY IS OUR CONCERN BECAUSE "BY DESIGN", THE CAR BECOMES DISABLED WHEN SNOWY INTERSECTIONS AND HIGHWAYS ARE ENCOUNTERED. OUR DISABLED VEHICLE COULD RESULT IN ANY ONCOMING TRAFFIC TO SLAM INTO OUR VEHICLE.

5/1/2014

TRANSMISSION CONSTANTLY SHUDDERS AND GRINDS. TRIES TO SHIFT GEARS WHEN IN CRUISE CONTROL. ENGINE TRIED TO STALL. VERY LOUD METALLIC NOISE. RETURNED CAR TO DEALERSHIP IN FEBRUARY AND WAS TOLD IT WAS ALL NORMAL. SECOND TIME I WAS GIVEN A PIECE OF PAPER EXPLAINING "NORMAL" NOISES. NONE OF WHICH MY CAR WAS MAKING. THIRD TIME THEY RE-PROGRAMMED THE TRANSMISSION. CAR IS BEING TAKEN BACK TO DEALERSHIP FOR SAME PROBLEMS THIS WEDNESDAY. FORD HAS KNOWN OF THESE DANGEROUS PROBLEMS SINCE THE 2011. YET THEY CONTINUE TO KNOWINGLY SELL DANGEROUS CARS. AND NO ONE DOES ANYTHING. *TR

8/22/2014

THE 2014 FORD FOCUS S COMES STANDARD WITH TRACTION CONTROL WHICH USES BOTH THE ABS MODULE AND THE PCM TORQUE CONTROL TO CONTROL THE VEHICLES MOTION RELATIVE TO THE INTENDED COURSE. THIS IS DONE THROUGH TWO WAYS: 1) THE ABS MODULE CONTINUOUSLY MONITORS AND COMPARES THE ROTATIONAL SPEED OF THE DRIVE WHEELS IN RELATION TO THE NON-DRIVEN WHEELS. AT THE SAME TIME, THE ABS MODULE CALCULATES HOW MUCH ENGINE TORQUE REDUCTION IS REQUIRED TO ELIMINATE THE WHEEL SLIP. IN SNOWY (+2-3?), ICY OR SLIPPERY SURFACES WHERE BOTH FRONT TIRES ARE EQUALLY IN THE SAME CONDITION, THE ABS MODULE MODULATES BRAKE PRESSURE TO BOTH BRAKE CALIPER (S) TO STOP ANY WHEEL SPIN. 2) AT THE SAME TIME, THE ABS MODULE SENDS A MESSAGE TO THE PCM TO REDUCE THE ENGINE TORQUE TO THE REQUESTED LEVEL. WITH BOTH BRAKES BEING APPLIED AND ENGINE TORQUE REDUCED TO A NEAR ?IDLE? STATE WITH THE ACCELERATOR AT ?FULL THROTTLE?, THE CAR IMMEDIATELY BECOMES STUCK. BECAUSE THE FORD FOCUS S DOES NOT HAVE THE ABILITY TO DISABLE THE TRACTION CONTROL, MY WIFE AND KIDS HAVE CONTINUOUSLY BEEN STRANDED IN A CAR THAT WILL APPLY THE BRAKES AND REDUCE THE ENGINE RPM?S RESULTING IN A CAR THAT WILL NOT MOVE IN EXTREMELY DANGEROUS SITUATIONS. AS A CONSEQUENCE, THE CAR HAS BEEN REQUIRED TO BE TOWED MANY TIMES IN BELOW ZERO CONDITIONS BECAUSE WE ARE UNABLE TO DISABLE THE TRACTION CONTROL. DEATH OR SEVERE INJURY IS OUR CONCERN BECAUSE "BY DESIGN", THE CAR BECOMES DISABLED WHEN SNOWY INTERSECTIONS AND HIGHWAYS ARE ENCOUNTERED. OUR DISABLED VEHICLE COULD RESULT IN ANY ONCOMING TRAFFIC TO SLAM INTO OUR VEHICLE.

5/1/2014

TOOK MY CAR TO THE FORD DEALERSHIP, FOR THE 5TIMES . TO BE LOOKED AT AGAIN FOR ALL THE PROBLEMS I AM HAVING AND THEY STATED THEY FOUND THE PROBLEM, LIKE EVERY TIME, WITH THE SHUDDERING AND HESITATION I WAS EXPERIENCING. THEY HAVE REPROGRAMMED, AND REPLACED THE CLUTCH AND COMPUTER AND ASKED THAT I DRIVE IT AGAIN FOR A BIT AND SEE IF THE PROBLEM RETURNS. THE PROBLEMS STILL REMAINS THE SAME, WITH NO HELP FROM DEALERSHIP, THEY JUST KEEP MAKING EXCUSES, REFUSING TO FACE THE PROBLEM, THEY TOLD ME AFTER MY 5TH TRIP AND WAIST OF TIME TO THINK ABOUT A NEW CAR, MY CAR IS BARELY EVEN 11 MONTHS OLD. THE LAST TIME IT WAS SERVICE THEY DIDN'T EVEN PUT BACK IN THE OIL PLUG, FOR AN OIL CHANGE I DIDN'T EVEN RECEIVE, MY CAR IS WORST EVERYDAY, I HAVE BOUGHT 4 VEHICLES MFRI! THIS DEALERSHIP AND IF THEY DON'T FACE THE FACTS AND FIX IT ITS GOING TO BE MY LAST , I CAN'T DEPEND ON MY CAR , I DON'T WANT TO BE STRANDED AND THE SAFETY HAZARDS FOR THESE SAME ISSUES ARE RIDICULOUS, I SHOULD NOT HAVE TO FEEL THREATENED OR AFRAID TO DRIVE MY OWN CAR . EVERYTIME I START !Y CAR AND START TO GO , I HAVE TO WORRY IF !Y CAR IS GOING TO GET STUCK IN GEAR AND ACCELERATE OR NOT STOP AT ALL, RESULTING IN AN ACCIDENT OR WORSE. *TR

2/9/2015

I BOUGHT THIS CAR NEW ON DEC 31, 2013. HERE'S MY LIST OF PROBLEMS... 1) TRUNK WAS WAY OFF ALIGNMENT, DEALERSHIP FIXED BEST THEY COULD... 2) WIPERS ARE HITTING THE SIDE OF FRAME WHEN THEY WIPE. IT MAKES A VERY LOUD NOISE WHEN WIPERS ARE ON AND IS VERY ANNOYING. DEALERSHIP IS INSTALLING NEW WIPER MOTORS AS I WRITE THIS... 3) MOLDING ON BOTH REAR DOORS AT TOP OF WINDOW KEEP FALLING DOWN, ALSO BEING REPAIRED NOW. 4) CAR DROPS RIMS WHEN AT A STOP AND ALMOST KILLS THE ENGINE..... 5) CAR HESITATES WHEN ACCELERATOR IS PRESSED, THEN JERKS FORWARD. I DRIVE THIS CAR VERY CONSERVATIVELY , LIKE AN OLD MAN, I TAKE GREAT CARE OF ALL MY CARS. I AM VERY DISAPPOINTED IN THIS PURCHASE! I'VE OWNED FORDS FOR 25 YEARS AND THE QUALITY IS GREATLY GOING DOWN. LOOKS LIKE I'LL HAVE TO FILE ANOTHER LEMON LAW SUITE AGAINST FORD....I DID WIN MY FIRST SUITE IN 2010 ON A NEW FORD RANGER! *TR

5/22/2014

MY CAR HAS GENERATED A HORRIBLE SMELL IN THE INTERIOR. IT STARTED OUT AS A FAINT SMELL. THEN AFTER A COUPLE WEEKS IT HAS GOTTEN SIGNIFICANTLY STRONGER. TOOK THE CAR TO THE DEALER AND THEY TOOK OUT THE ENTIRE INTERIOR AND CLEANED EVERYTHING. THE SMELL WAS THEN GONE. IT STARTED TO SMELL AGAIN ABOUT 2 MONTHS LATER. THE SAME EXACT SMELL. IT IS 20F OUTSIDE CURRENTLY NOW AND THE SMELL IS NOT NOTICEABLE UNTIL THE CAR GETS WARM OR IT SITS IN A HEATED GARAGE. THE SMELL IS HARD TO DESCRIBE. ITS A FOUL SMELL, ON THE SAME LEVEL AS A DEAD ANIMAL SMELL, BUT IT SMELLS NOTHING LIKE THAT. THE DEALER AND I HAVE CONFIRMED THAT IT IS NOT THE SMELL THAT IS COMING FROM THE AC WHEN WATER CONDENSATION COLLECTS IN THERE. THIS IS AN ENTIRELY DIFFERENT SMELL THAN THAT. IT ALMOST SMELLS LIKE SOME SORT OF CHEMICAL. IM STILL WORKING WITH THE DEALER AND FORD TO SORT OUT THIS DEAL. WHILE THEY HAVE BEEN ACCOMMODATING, IT IS FRUSTRATING TO SAY THE LEAST. THEY HAVE TALKED ABOUT REPLACING THE ENTIRE INTERIOR, BUT THE DEALER AND I DO NOT BELIEVE THAT WILL WORK. *TR

11/17/2014

I BOUGHT THIS CAR NEW ON DEC 31, 2013. HERE'S MY LIST OF PROBLEMS... 1) TRUNK WAS WAY OFF ALIGNMENT, DEALERSHIP FIXED BEST THEY COULD... 2) WIPERS ARE HITTING THE SIDE OF FRAME WHEN THEY WIPE. IT MAKES A VERY LOUD NOISE WHEN WIPERS ARE ON AND IS VERY ANNOYING. DEALERSHIP IS INSTALLING NEW WIPER MOTORS AS I WRITE THIS... 3) MOLDING ON BOTH REAR DOORS AT TOP OF WINDOW KEEP FALLING DOWN, ALSO BEING REPAIRED NOW. 4) CAR DROPS RIMS WHEN AT A STOP AND ALMOST KILLS THE ENGINE..... 5) CAR HESITATES WHEN ACCELERATOR IS PRESSED, THEN JERKS FORWARD. I DRIVE THIS CAR VERY CONSERVATIVELY , LIKE AN OLD MAN, I TAKE GREAT CARE OF ALL MY CARS. I AM VERY DISAPPOINTED IN THIS PURCHASE! I'VE OWNED FORDS FOR 25 YEARS AND THE QUALITY IS GREATLY GOING DOWN. LOOKS LIKE I'LL HAVE TO FILE ANOTHER LEMON LAW SUITE AGAINST FORD....I DID WIN MY FIRST SUITE IN 2010 ON A NEW FORD RANGER! *TR

5/22/2014

I LIVE IN CENTRAL FLORIDA, IT RAINS HEAVILY APART EVERY EVENING. ON MY WAY HE TODAY WE HAD YET ANOTHER STORM. I TURNED ON THE WIPERS TO FULL SPEED AND EVERYTHING WAS FINE UNTIL THE WIPERS STARTED TO SLOW DOWN, THEN ONLY WIPE EVERY SECOND OR TWO AND NOT CONTINUOUSLY AT THE HIGH SPEED. THIS CAUSED MY VISIBILITY TO BE NON EXISTENT. I TURNED THEM OFF, THEN BACK TO THE HIGHEST SETTING. IT DID THE SAME THING. I TRIED THE SETTING BELOW WHERE THEY AREN'T FAST, BUT A CONTINUOUS WIPE, IT DID THE SAME THING IN THAT SETTING. I HAVEN'T HAD A PROBLEM UNTIL NOW. THIS ALMOST CAUSED A SERIOUS ACCIDENT AS I COULDN'T SEE TO PULL OVER. *TR

6/26/2014

TRACTION CONTROL ISSUE.... DURING SNOWSTORM , TRYING TO DRIVE UP A HILL WITH A LEFT HAND TURN , TIRES LOST TRACTION AND CAR ELECTRONICALLY REDUCED RPM SPEED... LOSS OF SPEED ALMOST SENT CAR SIDEWAYS INTO DITCH. HAD TO TURN AROUND AND GET RUN AT HILL 4 MORE TIMES.... EACH TIME WHEN TRACTION WITH TIRES WAS BROKEN ...RPMS WERE DROPPED TO NOTHING LEAVING CAR STOPPED NEAR STALLING IN MIDDLE OF HILL. WILL BE DEALING WITH DEALERSHIP SOON.. I FEEL THAT THE FIX FOR THIS IS GOING TO BE REMOVE FUSE FOR TRACTION CONTROL.....OR DISABLE TRACTION CONTROL SYSTEM.. THIS CAR IS A STICK SHIFT... I CAN SEE HOW ANOTHER 120 REPORTS ON THIS PAGE WITH AUTO TRANSMISSIONS, MAY BE THE SAME ISSUE..... *TR

12/28/2014

THIS IS THE SECOND TIME THAT MY CAR ACCELERATED ON ITS OWN, ONCE WHILE STOPPED, THE SECOND TIME WHILE DRIVING. THE FIRST OCCURRENCE OF OCCURRED WHILE STOPPED AT 0 MILES PER HOUR AT A DRIVE-THROUGH, I HAD TO PUSH ON THE BRAKES HARDER TO PREVENT THE CAR FROM HITTING THE CAR AHEAD OF ME. A SECOND OCCURRENCE OCCURRED YESTERDAY ON FEBRUARY 14 OF 2014. I WAS DRIVING AT 35 MILES PER HOUR IN A 45 MILES PER HOUR ZONE WHEN THE CAR AUTOMATICALLY WITHOUT WARNING ACCELERATED; I HAD TO STEER THE CAR INTO A SNOW BANK AND I ALMOST HIT A LARGE TREE I AM VERY CONCERNED ABOUT THE ABOVE OCCURRENCES AND I WILL GET IN TOUCH WITH MY FORD DEALERSHIP TOMORROW TO SEE WHAT CAN BE DONE AFTER THE FIRST INCIDENT I TOOK THE CAR TO THE FORD DEALERSHIP WART WAS EVALUATED AND I WAS ADVISED THAT THERE IS NOTHING WRONG WITH THE CAR. *TR

2/15/2015

I HAVE A 5 DOOR HB. ON THE DAY OF THIS INCIDENT, I HAD DRIVEN THE CAR SEVERAL TIMES WITH NO PROBLEMS (AND NO PRIOR PROBLEMS) AND THE CAR WAS FULLY WARMED, INSIDE AND OUT. THE WEATHER WAS DRY AND SUNNY, THE TEMPERATURE HAD CLIMBED FROM 17F THE PREVIOUS NIGHT TO 36F BY 11AM WHEN THIS INCIDENT REPEATEDLY OCCURRED. THE FRONT PASSENGER DOOR OPENED NORMALLY FROM THE OUTSIDE WHEN I PULLED THE HANDLE, BUT WHEN I ATTEMPTED TO CLOSE THE DOOR, IT WOULDN'T LATCH (IT BOUNCED BACK FROM THE DOOR JAMMED AND REMAINED AJAR) AND THE INSTRUMENT PANEL SHOWED AN 'OPEN DOOR' WARNING. THE LATCHING MECHANISM IN THE DOOR APPEARED TO BE IN THE PROPER POSITION, BUT COULD EASILY BE MOVED WITH MY FINGER (RESISTANCE WAS FELT IN THIS MECHANISM ON ALL OTHER DOORS.) AFTER SEVERAL ATTEMPTS, THE DOOR FINALLY APPEARED TO LATCH AND THE INSTRUMENT PANEL DID NOT SHOW AN 'OPEN DOOR' WARNING. WHEN BACKING OUT OF MY PARKING SPOT, AND AGAIN AFTER DRIVING APPROXIMATELY 100 FEET AT 10MPH, THE FRONT PASSENGER DOOR OPENED (FORTUNATELY, THE PASSENGER SEAT WAS UNOCCUPIED.) AFTER SEVERAL ATTEMPTS EACH TIME, I WAS ABLE TO AGAIN CLOSE THE DOOR. WHILE ON THE HIGHWAY GOING TO THE DEALERSHIP FOR INSPECTION/REPAIR, THE DOOR OPENED 3 SEPARATE TIMES AT HIGHWAY SPEEDS (APPROXIMATELY 55MPH.) IN ABOUT 6 MILES DISTANCE. WHILE DRIVING, I HAD TO DRIVE THE REMAINING DISTANCE LEANING OVER THE PASSENGER SEAT AND HOLDING THE INTERIOR PASSENGER DOOR HANDLE TO PREVENT THE DOOR FROM OPENING AGAIN BEFORE I ARRIVED AT THE DEALERSHIP. THE DEALERSHIP INSPECTED AND LUBRICATED THE LOCKS AND LATCHES, BUT FOUND NOTHING WRONG WITH THE DOOR. THE DEALERSHIP SERVICE ADVISOR TOLD ME THAT IT WAS "...NORMAL FOR THE DOORS TO COME OPEN OR NOT LATCH ON COLD DAYS.", AND OTHER CUSTOMERS HAD EXPERIENCED THE SAME PROBLEM IN THE LAST FEW DAYS. IT JUST OCCURRED AGAIN AT 4,032 MILES ON THE SAME DAY. *TR

1/4/2014

THE CAR WAS SCARY TO DRIVE ON THE HIGHWAY WITH UNCONTROLLABLE SWAYING HAD TO WHITE KNUCKLE THE STEERING WHEEL WITH COMPENSATION OF DARTY MOVEMENTS! BROUGHT TO THE DEALER THEY ALIGN IT 3 TIMES GOT BETTER BUT STILL NO COMPLETE REWARD. THEN FORD SAID REPLACE THE STEERING GEAR ! TEST DROVE HOME WITH MI SNOW ON THE ROADS WOW WAS IT SCARY TO DRIVE IT HOME EXTRA DARTING FISH TAIL EXPERIENCE. SINCE LAST REPAIR IT SEEMS TO GETTING BAD AGAIN 11000 MILE LATER WHILE DRIVING ON BUMPY ROADS IT DARTS BAD AND SWAY STEERING ! I BELIEVE ITS A COMB OF PROGRAMMING ISSUE OF STEERING GEAR AND RACK AND ROLL CONTROL !!! NEXT WILL NEED ENGINEER TO LOOK AT IT! *TR

2/24/2014

PURCHASED A 2014 FORD FOCUS SE ON JANUARY 4, 2014 AND HAVE HAD PROBLEMS SINCE DRIVING IT OFF THE DEALERSHIP PARKING LOT. WHEN DRIVING THE VEHICLE, THE STEERING WHEEL BOUNCES OR SWAYS BACK AND FORTH. THE FEEL IS SIMILAR TO WHEN IT IS WINDY AND THE CAR IS CAUGHT IN AN AIR GUST. WHEN DRIVING ANY DISTANCE OR A SPEED OVER 10 MPH, THE DRIVER MUST HOLD ONTO THE STEERING WHEEL TO KEEP THE CAR IN THE LANE OF TRAFFIC. THE STEERING WHEEL SWAYS ONE WAY AND ONCE YOU CORRECT IT IS NECESSARY TO CORRECT THE OPPOSITE WAY. THE CAR IS DRIVEN TO AND FROM WORK APPROXIMATELY 17 MILES ONE DAY DAILY. BY THE TIME I ARRIVE AT WORK OR HOME MY HANDS HURT FROM HOLDING THE STEERING WHEEL SO TIGHTLY. PRIOR TO THE THIRD VISIT TO THE SERVICE DEPARTMENT FOR THE STEERING ISSUE, A NEW PROBLEM AROSE. AFTER BREAKING TO STOP THE CAR, I LIFTED MY FOOT OFF OF THE BREAK, THE VEHICLE ACCELERATED FORWARD FAST ENOUGH TO SQUEAL THE TIRES. APPLIED THE BREAK AGAIN, STOPPED, REMOVED FOOT TO ACCELERATE AND CAR ACCELERATED ON ITS OWN AGAIN. THIS IS BECOMING AN ONGOING ISSUE. AS OF APRIL 9, 2014 THE VEHICLE HAS BEEN IN AT THE FORD DEALERSHIP FOUR TIMES, EACH TIME TO BE TOLD THERE NO PROBLEMS CAN BE FOUND WITH THE CAR. IT DRIVES THE SAME AS EVERY OTHER VEHICLE OF THE SAME MAKE PER THE DEALERSHIP. I'VE BARELY MISSED HITTING THE CENTER BARRIER ON THE FREEWAY, TAKING OUT THE SIDE OF A DELIVERY TRUCK, ACCELERATED FORWARD AT A DANGEROUS SPEED IN HEAVY TRAFFIC, AND THE STEERING IS PROGRESSIVELY GETTING WORSE. THIS CAR IS UNSAFE FOR THE PUBLIC HIGHWAY. FORD CONTINUES TO SAY THERE IS NO PROBLEM WITH THE CAR. AFRAID TO DRIVE THE VEHICLE IN FEAR OF HURTING ANOTHER DRIVER OR MYSELF. *TR

4/10/2014

FORD FOCUS ST '14 : ON STARTUP THE ENGINE REVS TO 1500 THEN DOWN TO <500RPM AND ALMOST STALLS. IN ADDITION, SOMETIMES WHILE DRIVING, IF THE CLUTCH IS DEPRESSED THE ENGINE REVS WILL RAPIDLY DECREASE TO THIS NEAR STALL POINT CAUSING LOTS OF ENGINE SHUTTER. THERE IS A TSB (13-9-7) RELEASED, BUT THE ENGINE IS THROWING 0 CODES WHEN THE ENGINE SHUTTER HAPPENS. *TT

4/15/2014

THE 2014 FORD FOCUS S COMES STANDARD WITH TRACTION CONTROL WHICH USES BOTH THE ABS MODULE AND THE PCM TORQUE CONTROL TO CONTROL THE VEHICLES MOTION RELATIVE TO THE INTENDED COURSE. THIS IS DONE THROUGH TWO WAYS: 1) THE ABS MODULE CONTINUOUSLY MONITORS AND COMPARES THE ROTATIONAL SPEED OF THE DRIVE WHEELS IN RELATION TO THE NON-DRIVEN WHEELS. AT THE SAME TIME, THE ABS MODULE CALCULATES HOW MUCH ENGINE TORQUE REDUCTION IS REQUIRED TO ELIMINATE THE WHEEL SLIP. IN SNOWY (+2-3?), ICY OR SLIPPERY SURFACES WHERE BOTH FRONT TIRES ARE EQUALLY IN THE SAME CONDITION, THE ABS MODULE MODULATES BRAKE PRESSURE TO BOTH BRAKE CALIPER (S) TO STOP ANY WHEEL SPIN. 2) AT THE SAME TIME, THE ABS MODULE SENDS A MESSAGE TO THE PCM TO REDUCE THE ENGINE TORQUE TO THE REQUESTED LEVEL. WITH BOTH BRAKES BEING APPLIED AND ENGINE TORQUE REDUCED TO A NEAR ?IDLE? STATE WITH THE ACCELERATOR AT ?FULL THROTTLE?, THE CAR IMMEDIATELY BECOMES STUCK. BECAUSE THE FORD FOCUS S DOES NOT HAVE THE ABILITY TO DISABLE THE TRACTION CONTROL, MY WIFE AND KIDS HAVE CONTINUOUSLY BEEN STRANDED IN A CAR THAT WILL APPLY THE BRAKES AND REDUCE THE ENGINE RPM?S RESULTING IN A CAR THAT WILL NOT MOVE IN EXTREMELY DANGEROUS SITUATIONS. AS A CONSEQUENCE, THE CAR HAS BEEN REQUIRED TO BE TOWED MANY TIMES IN BELOW ZERO CONDITIONS BECAUSE WE ARE UNABLE TO DISABLE THE TRACTION CONTROL. DEATH OR SEVERE INJURY IS OUR CONCERN BECAUSE "BY DESIGN", THE CAR BECOMES DISABLED WHEN SNOWY INTERSECTIONS AND HIGHWAYS ARE ENCOUNTERED. OUR DISABLED VEHICLE COULD RESULT IN ANY ONCOMING TRAFFIC TO SLAM INTO OUR VEHICLE.

5/1/2014

FOR A COUPLE OF MONTHS NOW, WHEN I DRIVE AT SLOWER SPEEDS (USUALLY 15-25 MPH) THE TRANSMISSION APPEARS TO GRIND WHEN CHANGING GEARS. FROM WHAT I'VE READ, FORD IS CLAIMING THIS IS SLIPPING OF THE TRANSMISSION AND IS "NORMAL" FOR THE CAR. BRAND NEW CARS SHOULD NOT MAKE NOISES LIKE THIS. GLAD I PURCHASED AN EXTENDED WARRANTY FROM MY CREDIT UNION. ALSO, THE PASSENGER SIDE WINDOW DOES NOT CLOSE AS QUICKLY AS THE OTHER WINDOWS. *JS

7/28/2014

OCCASIONALLY WHEN BACKING UP GOING FORWARD OR TURNING THE WHEEL THE CAR MAKES A SUTTLE GRINDING NOISE. *TR

8/3/2014

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP AT 5 MPH, THE VEHICLE SURGED FORWARD AND THE SPEED INCREASED TO 15 MPH WITHOUT WARNING. THE VEHICLE JERKED AND THE SPEED ACCELERATED BEYOND 20 MPH. THE FAILURE OCCURRED TEN TIMES. THE DEALER STATED THAT THE CLUTCH AND SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,500.

9/8/2014

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 8 MPH, THE VEHICLE SHOOK INTERMITTENTLY WHILE THE CONTACT WAS ACCELERATING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

11/5/2014

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, A FLAT BED TRUCK CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. AS A RESULT, THE CONTACT STATED THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE FRONT BUMPER DETACHED FROM THE VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51.

12/23/2014

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, A FLAT BED TRUCK CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. AS A RESULT, THE CONTACT STATED THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE FRONT BUMPER DETACHED FROM THE VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51.

12/23/2014

TRACTION CONTROL ISSUE.... DURING SNOWSTORM , TRYING TO DRIVE UP A HILL WITH A LEFT HAND TURN , TIRES LOST TRACTION AND CAR ELECTRONICALLY REDUCED RPM SPEED... LOSS OF SPEED ALMOST SENT CAR SIDEWAYS INTO DITCH. HAD TO TURN AROUND AND GET RUN AT HILL 4 MORE TIMES.... EACH TIME WHEN TRACTION WITH TIRES WAS BROKEN ...RPMS WERE DROPPED TO NOTHING LEAVING CAR STOPPED NEAR STALLING IN MIDDLE OF HILL. WILL BE DEALING WITH DEALERSHIP SOON.. I FEEL THAT THE FIX FOR THIS IS GOING TO BE REMOVE FUSE FOR TRACTION CONTROL.....OR DISABLE TRACTION CONTROL SYSTEM.. THIS CAR IS A STICK SHIFT... I CAN SEE HOW ANOTHER 120 REPORTS ON THIS PAGE WITH AUTO TRANSMISSIONS, MAY BE THE SAME ISSUE..... *TR

12/28/2014

TOOK MY CAR TO THE FORD DEALERSHIP, FOR THE 5TIMES . TO BE LOOKED AT AGAIN FOR ALL THE PROBLEMS I AM HAVING AND THEY STATED THEY FOUND THE PROBLEM, LIKE EVERY TIME, WITH THE SHUDDERING AND HESITATION I WAS EXPERIENCING. THEY HAVE REPROGRAMMED, AND REPLACED THE CLUTCH AND COMPUTER AND ASKED THAT I DRIVE IT AGAIN FOR A BIT AND SEE IF THE PROBLEM RETURNS. THE PROBLEMS STILL REMAINS THE SAME, WITH NO HELP FROM DEALERSHIP, THEY JUST KEEP MAKING EXCUSES, REFUSING TO FACE THE PROBLEM, THEY TOLD ME AFTER MY 5TH TRIP AND WAIST OF TIME TO THINK ABOUT A NEW CAR, MY CAR IS BARELY EVEN 11 MONTHS OLD. THE LAST TIME IT WAS SERVICE THEY DIDN'T EVEN PUT BACK IN THE OIL PLUG, FOR AN OIL CHANGE I DIDN'T EVEN RECEIVE, MY CAR IS WORST EVERYDAY, I HAVE BOUGHT 4 VEHICLES MFRI! THIS DEALERSHIP AND IF THEY DON'T FACE THE FACTS AND FIX IT ITS GOING TO BE MY LAST , I CAN'T DEPEND ON MY CAR , I DON'T WANT TO BE STRANDED AND THE SAFETY HAZARDS FOR THESE SAME ISSUES ARE RIDICULOUS, I SHOULD NOT HAVE TO FEEL THREATENED OR AFRAID TO DRIVE MY OWN CAR . EVERYTIME I START !Y CAR AND START TO GO , I HAVE TO WORRY IF !Y CAR IS GOING TO GET STUCK IN GEAR AND ACCELERATE OR NOT STOP AT ALL, RESULTING IN AN ACCIDENT OR WORSE. *TR

2/9/2015