2021 Ford F-150 Owner Complaints

On June 23rd while driving my 2021 XL SuperCrew with the 3.5L EcoBoost engine, the engine quit while I was driving about 30mph. I pushed the accelerator slightly intending to accelerate to 35mph and when the truck downshifted, the engine stalled, and I think the transmission tried to move to park. I got a notification of parking brake error on the dash and started hearing a ticking/clicking noise while still rolling, now down a hill. I moved the column shifter to neutral and it didn't do anything to stop the ticking. I pulled onto the shoulder and slowed down and, and as I neared stopping, the truck finished shifting into park and it jolted to a stop. I then saw a bunch of other errors like engine coolant too hot, stability control disabled, and forward collision warning disabled. There may have been others but I don't recall. The tachometer was frozen showing roughly 2000 rpm until I turned the key to off. Then the dash said to be careful exiting because the parking brake wasn't on. After turning the key to off, I restarted it, the lights on the dash cleared, and I was able to shift to drive, and make it home 3 min later. There are no lights on the dash, so I'm hoping this can still diagnosed at this point. The truck has 793 miles on it as it sits now. The soonest service appointment I have been able to make is for July 8th, but the dealer won't guarantee that it will be seen then.

6/24/2021

Transmission in truck shudders and does not down shift in maneuvers required to avoid some near miss situations.

7/9/2021

The contact owns a 2021 Ford F-150 The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated that the recall was resolved by the Ford dealer.

5/27/2022

The contact owns a 2021 Ford F150. The contact had received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving 65 MPH in the rain, the front windshield wipers became inoperable. The contact stated no warning light was illuminated. The contact took the vehicle to local dealer, where it was diagnosed with needing the windshield wiper motor and the blades to be replaced. The dealer replaced the blades but the windshield wiper motor parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 15,400.

6/3/2022

The rear window shattered after closing a door on my 2021 F-15 XLT. It was 68 degrees, 11am and the truck was parked in the shade. There's approximately 3800 miles on the odometer. There was no one in the truck. The window blew out onto the tonneau cover. I have a call into my insurance and have yet to have it inspected by either the insurance or the Ford dealer, as it happened on a Saturday.

6/13/2021

This vehicle was purchased NEW from the dealer with this OPEN SAFETY RECALL. This is a violation of 49 USC 30120(i) Sale and delivery of un-remedied, recalled vehicles. The dealership told us in person on the date of purchase that there were NO open recalls on the vehicle, safety or otherwise. In the event of an accident this defect could pose harm not only to the occupants but innocent bystanders. This NEW vehicle was purchased for its safety and reliability, not to be exposed to risk and neglect. This dealership needs to be investigated for breaking federal regulations and exposing me, my family, as well as others, to unnecessary risk. There were at least two other customers whom the dealership was contacting to inform them of the recall AFTER they purchased their new vehicle. It is my opinion that there are likely many others as well. I have all the sale documentation for my vehicle ready to add to this complaint.

7/8/2021

IF THE TRUCK SITS FOR MORE THAN 2 DAYS THE BATTERY WILL BE DEAD AND UNABLE TO BE JUMPSTARTED WITH JUMP PACKS. HAD TO HAVE THE BATTERY REPLACED IT WAS SO DEAD ALREADY.

2/16/2021

VEHICLE INTRUDER ALARM ACTIVATES FOR NO REASON. HAS HAPPENED 5 NIGHTS ACROSS 83 DAYS OF OWNERSHIP. VEHICLE HAS LESS THAN 3500 MILES AND LOCAL FORD SERVICE CANNOT FIND ROOT CAUSE.

3/10/2021

INTRUSION ALARM GOING OFF IN THE MIDDLE OF THE NIGHT FOR NO REASON. VEHICLE IS PARKED AND LOCKED IN THE DRIVE WAY, HAPPENS EVERY NIGHT. MUST DISABLE MOTION SENSORS PRIOR TO PARKING OVER NIGHT EVERY TIME.

3/24/2021

THE VEHICLE HAS A STUTTER AT IDLE. VEHICLE HAS SHOWN THIS CHARACTERISTIC SINCE DRIVEN OUT OF THE LOT. CURRENT MILEAGE IS 1,800 MILES. THIS DOES NOT SEEM 'NORMAL'.

3/29/2021

TL* THE CONTACT OWNS A 2021 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHILE ATTEMPTING TO STOP THE VEHICLE. DURING THE FAILURE, THE FRONT BRAKES FAILED TO ACTIVATE AND THE REAR BRAKES WERE DELAYED IN ACTIVATING, CAUSING THE STOPPING DISTANCE TO BE EXTENDED. THE ABS WARNING LIGHT WAS ILLUMINATED. SEVERAL MESSAGES DISPLAYED ON THE INSTRUMENT PANEL ALERTED THE DRIVER THAT THE HILL ASSIST, COLLISION AVOIDANCE, AND DRIVE MODE FUNCTIONS WERE INOPERABLE. THE VEHICLE WAS TOWED TO JIM BURKE FORD LOCATED AT 2001 OAK ST, BAKERSFIELD, CA 93301 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONIC BRAKE BOOSTER WAS FAULTY. THE BRAKE BOOSTER WAS REPLACED, THE BRAKE MODULE WAS UPDATED, AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 660.

5/6/2021

While attempting to drive the vehicle out of the driveway the brake pedal and went all the way to the floor and the vehicle would not stop. Then, after approximately 10 to 15 feet the brakes locked up completely. The ABS fault light, hill descent control not available light, and pre-collision assist not available light all were flashing on the dash. The vehicle was towed to the dealership. The dealership was able to confirm the issue and has determined that there was an issue with the brake booster.

5/18/2021

I purchased the truck early 2021. After about 6500 miles, upon starting the vehicle a warning message to the effect of "Oil Level Low, Add Oil" appeared. After manually checking my oil dipstick, I found the oil level to be below the safe oil line. I promptly took the truck to the Ford Dealership in which I purchased it. The service technician informed me of one other case he has personally experienced where the PCV system was defective, allowing an excessive amount of oil to be consumed. Ford was unable to receive my vehicle for service for 1-2 weeks due to a full service schedule. It was at this point I attempted to go to a 3rd party vendor for an oil change. That vendor checked my oil level and confirmed the reading was below the safe oil line. They advised I return to Ford. Concern for my safety and the continued safe operation of the vehicle, I requested the 3rd party vendor to add a quart of oil. In the end, it took 2 quarts of oil to return the oil level to a safe operating zone. I then promptly returned to Ford and spoke to the service department manager. They will accomplish and oil change and return the vehicle to me to perform an oil consumption test over the course of approximately 1,000-1,500 miles, before returning to Ford for further evaluation.

8/18/2021

My brand new F150 2021 had a powertrain malfunction with power totally reduced. I had no ability to accelerate. I had to glide over to the side of the road. I restarted the car. It reset, i went to accelerate and again i had an error code and my car froze. I was able to restart again and drive over to my Ford dealership i purchased it from at 15 miles per hour. The problem was reproduced once and confirmed by the dealer. The dealer has contacted Ford and was told they have never seen that error code for a F150. The GM of Ford here in Montana told me if they cant reproduce the problem again, i can have the truck back. This truck is 3 weeks old. I am terrified.

1/13/2022

The contact owns a 2021 Ford F-150. The contact received an email notification of NHTSA Campaign Number: 21V986000 (Power Train, Structure) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms part not available.

2/1/2022

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 21V986000 (Power Train, Structure) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

2/18/2022

TRUCK DOES NOT DETECT SPECIFICALLY SILVER FORD CARS WHEN AUTO PARKING. IT WILL TRY TO PARK IN THE SAME SPOT AS THEM ON SUNNY DAYS.

2/16/2021

Antilock brake fault Hill start assist warning Pre collision assist not available

5/31/2021

1. The passenger and drivers side modules were replaced by the dealership but the issues still persist and are available for inspection upon request. 2. Safety could be at risk. Reverse Brake Assist error issue could potentially cause a small child or person to be in danger if sensors are not working or cause an accident. 3. It has been reproduced and verified by the dealer. The dealer is Sill-Terhar Motors in Broomfield, CO. 4. The passenger and drivers side rear modules were replaced by the dealership, but the issues still persist. 5. The system failure messages did appear at the time of failure. They started appearing approximately a week after we purchased the truck. First warning is logged in the FordPass app on June 13, 2021 I get three warnings pretty consistently when the system fails. So far the FordPass app has over100 error messages regarding my issue. The warning messages all show up at the same time. They are usually: 1. Blind Spot System Fault 2. Cross Traffic System Fault 3. Reverse Brake Assist Not Available See Manual (even though it IS turned on) 4. Hill Start Assist Error occurs as well 5. Sometimes when I am in reverse and these go off and I then brake with the foot pedal, the electronic emergency brake engaged without any manual intervention. First 3 errors have happened while reversing AND while driving in normal city street and highway speeds. Taking into the dealer to have it looked at again on Nov. 4, 2021. Issues started 06/13/2021 and continue to present (as of this writing 10/25/2021).

10/25/2021

1) Pre-collision assist not available---- when starting after vehicle has been sitting off for one hour. Service AvanceTrac----when starting after vehicle has been sitting off for one hour. Hill start assist not available-----when starting after vehicle has been sitting off for one hour. Check brake system-------when starting after vehicle has been sitting off for one hour. All these warnings appear when starting the engine after vehicle has been sitting off for one hour. Yes, it is available. 2) I don't know if I restart the vehicle and warnings do not reappear if the components at fault still work. 3) Don't think it was reproduced. Showed dealer photos of warnings displayed on my dash. Dealer said no fix currently available. 4) No 5) All these warnings appear on the dash when starting the engine after vehicle has been sitting off for one hour. First appeared after starting on multiple occasions.

1/31/2022

The 2021 F150 active air dam does not function properly. The top stationary piece becomes lodged inside of the bottom retractable part every time it opens and closes. It's becoming weaker and loosely attached to the vehicle. I'm afraid one day driving it will completely fall off and fly into another vehicle's line of sight causing damage or a wreck. The dealer I went to service advisor called it a "wrinkle" like it was a joke to him and I should just deal with it. He supposedly put in a "TSB" but never calls me back when I ask about it. I need it replaced or repaired. It makes me extremely nervous. There are multiple threads complaining about it so it's not just a one truck issue.

6/23/2021

Vehicle was purchased new 06/08/2021. Since that time it has been back to the dealer 4 times with 3 being for repairs to the problem. There is a crunching / clanging sound every time a turn is made on an incline or decline. The vehicle has been inspected and gone over with body bolts loosened and re-tightened to factory specs to no solution. It was taken back again and now the dealer thinks it is something with the springs. The truck has been with the dealer a total or 27 days as of this date. ( 08-21-2021 ) and repair attempted 3 times. The dealer is not sure if springs are the problem, just chasing possibilities down. I have a loaner which myself and my wife heard the same noise starting. We feel unsafe with this vehicle and Ford seems to be passing the buck although the dealer rep believes it is time for a buy back.

8/21/2021

The bolt holding the hub to the axle sheared off. THis truck is less than a year old with 95% highway miles so, not sure what the cause is other than negligence on Ford's end. Without this bolt, the wheel could separate from the axle while driving and cause a serious incident. There was no indication other than a slight rattling I could hear while driving slow with the windows down. It is possible there are many people out there with the same serious issue without knowing. This seems to be a common issue looking through forums of people with the same truck and Ford is giving everyone the run-around. This is too serious of an issue to be taken lightly and an official recall should be made.

5/8/2022

The bolt that secures the hub to the semi float axle shaft sheared on the rear passenger side. At this point, the only thing holding the wheel/hub assembly on the truck is spline friction and brake caliper. I discovered the issue today during a tire rotation, but based on the condition of the bolt it appears that the bolt has been sheared for some time--possibly from the factory. More owners reporting the issue here: https://www.f150forum.com/f129/2021-powerboost-rear-rotor-axle-bolt-sheared-515460/

6/3/2022

On June 17, 2022 while driving to work on highway in Nee York Stare, I put the adaptive cruise control on so I could adjust my drivers side rear view mirror. The truck suddenly lunged to the left striking a guard rail and overturned several times. Despite being a direct high speed impact to the guard rail and overturning , the steering airbag did not deploy. See police report attached. Due to this , I sustained major internal tissue damage including: a broken sternum, punctured lung bruised aorta, 4 fractures to the vertebrae in both my upper and lower spine and 4 broken ribs in my upper rib cage. I spent a total of 11 nights in the hospital including 4 nights in the ICU. I have not been cleared to return to work and instill under medical care. I understand there was a airbag/steering column recall on other F150s but I strongly suspect that the reveal needs to be expanded to mite vehicles such as mine. All the Doctors that treated me said my injuries were the direct result of the steering wheel airbag not deploying. The state trooper that reined me from my vehicle , as well as one of the witnesses both told me that my steering airbag did not deeply. I also have pictures as well.

7/7/2022

On certain occasions, the transmission will make a banging noise while causing the truck to jerk forward when the vehicle has to upshift such as taking off from an intersection but rarely jerks when the vehicle is downshifting. Also, while using the adaptive cruise control system, the vehicle will travel close to the right or middle lane as if it is looking for the pavement striping and then move back over to the center of the lane. With the adaptive cruise system, when the vehicle is supposed to be in the center of the lane, the system slightly turns the the wheel as if it is having trouble staying in the center of the lane. The vehicle also has a CSP for unintended tailgate opening. i have an appointment set for November 18th but have been trying to get in touch with the service advisor that was assigned to me multiple times and was told he would receive an email to contact me each time but he has not contacted me. The shifting/jerking problem has occurred only three times and the issue with the adaptive cruise system is every time it is turned on while traveling a multi lane highway that has a broken striped line on both sides of the vehicle. Since this is my only vehicle, if the vehicle has to be kept at the dealer, I would need a loaner vehicle to travel to and from work while my vehicle is being repaired. I only use my truck on paved roads. Date is most recent incident of transmission issue.

11/5/2022

MY BACKUP CAMERA DISPLAY ON THE DASH IS HAZY AND GREY, SIMILAR TO THE ISSUE FORD HAS WITH THE 2020 MODEL YEAR.

1/26/2021

The back up camera works intermittently.

8/22/2021

TL* THE CONTACT OWNS A 2021 FORD F-150. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE DIGITAL INSTRUMENT CLUSTER WOULD INADVERTENTLY TURN OFF AND ON, CAUSING THE SPEEDOMETER AND WARNING LIGHTS TO BECOME INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 233.

4/27/2021

The contact owns a 2021 Ford F-150. The contact stated that while driving at 40 MPH at night, the instrument panel light turned off intermittently. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that an unknown software needed to be updated; however, the dealer informed the contact that the manufacturer advised that the remedy for repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 2,700.

3/4/2022

The contact owns a 2021 Ford F-150. The contact stated that the brakes failed on two separate occasions. The first failure occurred while the contact was driving at an undisclosed speed on the highway. Several unknown warning lights were flashing however, the warning lights self-adjusted. The second time the failure recurred, the vehicle was parked. While attempting to start-up the vehicle, several unknown warning lights illuminated. After the failure, while driving 5 mph, the brake pedal was depressed and went to the floorboard. The ABS activated and the vehicle came to an abrupt stop. The vehicle was taken to the dealer and diagnosed that the trailer brake module had failed. The vehicle was repaired but remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was 2,900.

6/7/2021

The contact owns a 2021 Ford F-150. The contact stated that while driving at an unknown speed and depressing the brake pedal, the traction control and several unknown warning lights were illuminated. The failure reoccurred while driving at various speeds and after depressing the brake pedal. The vehicle was then taken to a local dealer where it was diagnosed with needing to replace the electric brake booster. The contact referenced NHTSA Campaign Number: 21V533000 (Service Brakes, Hydraulic) as a possible solution however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that VIN was not included in the recall. The contact was advised to file complaint with the NHTSA Hotline. The approximate failure mileage was 35,000.

9/28/2022

While pulling a trailer, truck stops recognizing trailer brake connection without warning. Driver only notices truck brakes are no longer working because trailer is pushing truck while stopping. All other trailer connections, lights, turn signals, are working. When applying trailer brakes from truck controller, truck message says no trailer connected. This problem is intermittent and unpredictable. Sometimes it can be corrected by reconnecting 7 pin adapter but sometimes this does not work and the truck battery has to be disconnected and reconnected. Online forums show this to be a common problem.

9/3/2021

The standard trailer brake controller does not function. I have tried it on 2 known trailers that function with other trucks and this truck's does not work.

11/1/2021

The contact owns a 2021 Ford F-150. The contact stated while driving at an undetermined speed, a rock struck the front windshield causing a crack. The vehicle was taken to an auto glass shop where the windshield was replaced, and additional adhesive was needed to secure the windshield. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 21V090000 (Visibility). The manufacturer was notified and referred the contact to the NHTSA Hotline. The failure mileage was 20,000.

11/18/2022

2021 FORD F-150. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-842. THE DEALER STATED IF THE CONSUMER WAS NOT HAVING PROBLEMS WITH THE WINDSHIELD WIPER MOTOR, THE RECALL WILL NOT BE REPAIRED.

2/24/2023

Vehicle was purchased new 06/08/2021. Since that time it has been back to the dealer 4 times with 3 being for repairs to the problem. There is a crunching / clanging sound every time a turn is made on an incline or decline. The vehicle has been inspected and gone over with body bolts loosened and re-tightened to factory specs to no solution. It was taken back again and now the dealer thinks it is something with the springs. The truck has been with the dealer a total or 27 days as of this date. ( 08-21-2021 ) and repair attempted 3 times. The dealer is not sure if springs are the problem, just chasing possibilities down. I have a loaner which myself and my wife heard the same noise starting. We feel unsafe with this vehicle and Ford seems to be passing the buck although the dealer rep believes it is time for a buy back.

8/21/2021

The bolt that holds the rear axle in place sheared off. This seams to be a common issue on the Max Tow equipped trucks, but Ford hasn't done a recall or even placed a TSB. On top of that my truck is out of service for a back ordered part to fix a safety issue.

9/4/2022

I was pulling into my spot at work and the power steering assist light and pre collision assist lights cam on along with advance trac. At this point I had no power steering. Luckily I was basically stopped. I cycled the key on and off twice and it finally went back to normal. Then later that same day I started the truck up and proceeded to leave from work and the seatbelt restraint light, abs system, and tpms stopped working and I was notified of the faults via ford pass. The lights then went away right after. I have a service apt 9/29 at the dealer to see what is going on but I’d like to get this documented in case it becomes a recurring issue. Thanks

9/28/2021

After driving the vehicle for 14,000 miles I was traveling out of state when my wife and I discovered that the passenger seat belt was not anchored to the floor. When we arrived home there was a recall notification in our mail. I immediately went to Serramonte Ford in Colma, CA and scheduled the required inspection for November 1. They assured me that any necessary repair would be done at that time. Later that day they called and told me that I needed a new part but they were required to order it from a special source because it was a recall item. (What)! They called two weeks later and advised that the part arrived and I made an appointment for November 16 and dropped the vehicle off. Later that day they called and told me that they needed a gasket so the repair couldn’t be done. I picked up the vehicle and they told me they would call me to reschedule the repair. It is now January 2022 and I have been driving this vehicle for eleven months without a seatbelt. They can’t tell me when to expect the repair.

1/2/2022

I was pulling into my spot at work and the power steering assist light and pre collision assist lights cam on along with advance trac. At this point I had no power steering. Luckily I was basically stopped. I cycled the key on and off twice and it finally went back to normal. Then later that same day I started the truck up and proceeded to leave from work and the seatbelt restraint light, abs system, and tpms stopped working and I was notified of the faults via ford pass. The lights then went away right after. I have a service apt 9/29 at the dealer to see what is going on but I’d like to get this documented in case it becomes a recurring issue. Thanks

9/28/2021

I bought the vehicle new. The first time I took it to get an oil change, the mechanic came out to show me that the bell housing bolts were falling out. We tightened them up. I was having issues with the smell of breaks burning so I took it to a ford dealership but told them to check the bolts as well. I told them it would shake some when approaching 80 mph. They didn't find anything wrong. And nothing was said about the shaking. At 51k miles, my family was on vacation. My nephew noticed the front passenger wheel was about to blow out when we had stopped. Putting on the spare I started recording the change because the lug nuts were extremely loose. The tires have never been rotated or changed these issues were from the factory. I reached out to Ford, they told me to take it back to a shop which I have scheduled. It's pointless, this truck is a death trap and Ford doesn't seem to care at all about the level of safety this was for me and my family.

10/18/2022

1. The passenger and drivers side modules were replaced by the dealership but the issues still persist and are available for inspection upon request. 2. Safety could be at risk. Reverse Brake Assist error issue could potentially cause a small child or person to be in danger if sensors are not working or cause an accident. 3. It has been reproduced and verified by the dealer. The dealer is Sill-Terhar Motors in Broomfield, CO. 4. The passenger and drivers side rear modules were replaced by the dealership, but the issues still persist. 5. The system failure messages did appear at the time of failure. They started appearing approximately a week after we purchased the truck. First warning is logged in the FordPass app on June 13, 2021 I get three warnings pretty consistently when the system fails. So far the FordPass app has over100 error messages regarding my issue. The warning messages all show up at the same time. They are usually: 1. Blind Spot System Fault 2. Cross Traffic System Fault 3. Reverse Brake Assist Not Available See Manual (even though it IS turned on) 4. Hill Start Assist Error occurs as well 5. Sometimes when I am in reverse and these go off and I then brake with the foot pedal, the electronic emergency brake engaged without any manual intervention. First 3 errors have happened while reversing AND while driving in normal city street and highway speeds. Taking into the dealer to have it looked at again on Nov. 4, 2021. Issues started 06/13/2021 and continue to present (as of this writing 10/25/2021).

10/25/2021

The APIM is completely nonfunctional. Screen is blank. Two dealers went through entire test protocol and arrived at this conclusion. Hence I have no camera or warning system, as well as no Bluetooth for hands free communication. No GPS. The truck only has about 1300 miles on it. I got it in March after waiting 9 months, and the system broke very soon thereafter. Ford must have known of these defective units because their failure is a common discussion topic on the internet. It took 6 weeks to get a dealer appointment to diagnose. Now I am told that replacement units are on "galactic" backorder. Ford must be penalized for delivering what they must have known to be a likely defective product. Without all the safety systems dependent on the APIM, I and others are put at risk. Please do something to discourage selling vehicles that are known to carry likely safety feature failures.

12/1/2022

1. The passenger and drivers side modules were replaced by the dealership but the issues still persist and are available for inspection upon request. 2. Safety could be at risk. Reverse Brake Assist error issue could potentially cause a small child or person to be in danger if sensors are not working or cause an accident. 3. It has been reproduced and verified by the dealer. The dealer is Sill-Terhar Motors in Broomfield, CO. 4. The passenger and drivers side rear modules were replaced by the dealership, but the issues still persist. 5. The system failure messages did appear at the time of failure. They started appearing approximately a week after we purchased the truck. First warning is logged in the FordPass app on June 13, 2021 I get three warnings pretty consistently when the system fails. So far the FordPass app has over100 error messages regarding my issue. The warning messages all show up at the same time. They are usually: 1. Blind Spot System Fault 2. Cross Traffic System Fault 3. Reverse Brake Assist Not Available See Manual (even though it IS turned on) 4. Hill Start Assist Error occurs as well 5. Sometimes when I am in reverse and these go off and I then brake with the foot pedal, the electronic emergency brake engaged without any manual intervention. First 3 errors have happened while reversing AND while driving in normal city street and highway speeds. Taking into the dealer to have it looked at again on Nov. 4, 2021. Issues started 06/13/2021 and continue to present (as of this writing 10/25/2021).

10/25/2021

The APIM is completely nonfunctional. Screen is blank. Two dealers went through entire test protocol and arrived at this conclusion. Hence I have no camera or warning system, as well as no Bluetooth for hands free communication. No GPS. The truck only has about 1300 miles on it. I got it in March after waiting 9 months, and the system broke very soon thereafter. Ford must have known of these defective units because their failure is a common discussion topic on the internet. It took 6 weeks to get a dealer appointment to diagnose. Now I am told that replacement units are on "galactic" backorder. Ford must be penalized for delivering what they must have known to be a likely defective product. Without all the safety systems dependent on the APIM, I and others are put at risk. Please do something to discourage selling vehicles that are known to carry likely safety feature failures.

12/1/2022

Cluster will randomly shut off causing all gauges to act like the vehicle isn't on. Then it will turn back on. I notice that transmission temp gauge will be the only gauge that wouldn't go back to normal. It will take several minutes for gauge to reset. The risk is not knowing your speed and causing a distraction to what is happening while driving. No dealer could redo the problem.

12/23/2021

My brand new F150 2021 had a powertrain malfunction with power totally reduced. I had no ability to accelerate. I had to glide over to the side of the road. I restarted the car. It reset, i went to accelerate and again i had an error code and my car froze. I was able to restart again and drive over to my Ford dealership i purchased it from at 15 miles per hour. The problem was reproduced once and confirmed by the dealer. The dealer has contacted Ford and was told they have never seen that error code for a F150. The GM of Ford here in Montana told me if they cant reproduce the problem again, i can have the truck back. This truck is 3 weeks old. I am terrified.

1/13/2022

The bolt on the end of the axle on the right side sheared off. When this happened the only thing holding the wheel on is the brake caliper. The oil from the broken axle seal leaked onto the brake pads and rotor which reduced their effectiveness. The vehicle is not safe to drive.

3/28/2022

I purchased a 2021 Ford F-150 pick-up truck for my business in September 2022 with ~12,000 miles. I took it to my local auto mechanic on Sa-11/26/22 for it's first oil change & tire rotation at ~15,000 miles. Upon my mechanic rotating my tires, he found the sheared-off axle bolt on the rear/passenger side (pictures & mechanic write-up available). My mechanic stated he believes the axle bolt was over torqued/tightened in the factory and not a result of daily driving usage... Answers to Above Questions: > Rear/Passenger Side Wheel: Axle Bolt SHEARED-OFF; Pictures & mechanic write-up available > My mechanic informed me I was a very "lucky" person that I didn't get into a serious vehicle accident due this axle bolt being sheared-off; I was strongly advised by my mechanic that I should NOT drive my truck until repaired > My truck was towed to an authorized Ford dealership and is awaiting inspection & service (earliest available appointment is W-12/7/22, meaning I will be without the use of my truck for AT LEAST ~12 days!!!!!) > As stated previously, my truck is currently at an authorized Ford dealership awaiting inspection & service. Upon me doing Internet research, Ford does not have any listed recalls for this issue, but there are plenty of Ford forum sites detailing the EXACT same issue(s)!!!, so there definitely is a BIG problem! > There were no warning indications/messages displayed in my truck prior to learning of the problem.

12/1/2022

The contact owns a 2021 Ford F-150. The contact stated when he started up the vehicle, it would not start up. The vehicle was towed to the dealer where they replaced the transmission and the engine, but the vehicle still would not start. The manufacturer was contacted and stated that the vehicle would be repaired under warranty. The failure mileage was 17,500.

8/11/2022

The contact owns a 2021 Ford F-150. The contact stated that after inserting the key into the ignition, there was no power to the vehicle which prevented the vehicle from starting. No warning light was illuminated. The vehicle was towed to the dealer where the failure could not be replicated; however, the contact stated that he was not provided the details of what repair was performed. The contact was concerned that the failure would recur. The manufacturer was not notified of the failure. The failure mileage was 22,500.

11/2/2022

A deafening pop and static sound coupled with a burning electrical smell. Startled me nearly off the Rd.

1/1/2023

Speaker Issue: When starting the truck, after about 3 seconds of sitting in the truck, the speakers made a really loud pop noise and then continued to make a loud static noise and cracking noise for the duration of my 15 minute drive home. If this happened on the freeway, it may traumatize someone or cause an accident. The problem has happened twice but it is not been replicable for a dealer or service center. The truck has not been inspected by the manufacturer, police, or insurance reps. I read online that this is happening to a lot of 2021+ F-150s with the B & O Unleashed 18 Speaker sound package. Please recall this, it is the most dangerous speaker issue I have ever heard.

1/13/2023

TRUCK DOES NOT DETECT SPECIFICALLY SILVER FORD CARS WHEN AUTO PARKING. IT WILL TRY TO PARK IN THE SAME SPOT AS THEM ON SUNNY DAYS.

2/16/2021

2021 FORD F150. CONSUMER WRITES IN REGARD TO DRIPPING DARK LIQUID COMING FROM ENGINE. *LD THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. *JS

4/20/2021

Tow mirrors were provided by ford OEM ML3Z17696CA The side marker lights will not function on the new 2021 models due to inability to program them. Ford dealerships do not know how to program them. They said there is no official documentation on how to do this. This is a safety concern as these are large tow mirrors that extend far out on the sides of the vehicle. At night they require side marker lights.

8/20/2021

The contact owns a 2021 Ford F-150. The contact stated that from the time the vehicle was delivered to him, the brake pedal had been making abnormal loud clicking sounds when depressed. The contact also stated that the brake booster had been making abnormal sounds whenever he depressed the brake pedal. The contact stated that the failures would occur while driving above 15-20 MPH. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the brake pedal needed to be replaced. The contact stated that the vehicle was repaired however, the failure persisted. The vehicle was taken back to the same dealer who diagnosed that the brake booster assembly needed to be replaced. The vehicle was repaired; however, the failure had been reoccurring while driving. The vehicle was taken back to the same dealer who informed the contact that they could not determine the cause of the failure. The contact referenced NHTSA Campaign Number: 21V533000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 100.

9/21/2021

when connecting my truck to a know working trailer the truck would not enable the trailer brakes. tried different vehicle and the brakes work fine.

10/7/2021

Driving down a steep mountain road when a passing vehicle tripped the pre collision alarm while vehicle was being braked. The ABS, Traction Control, Brake, and just about all other visual alarms went off and the vehicle lost the brakes. the emergency brake would come on and lock up the rear tires then release rendering the vehicle unable to stop going down the steep road. Vehicle came close to crashing into other vehicles multiple times while trying to come to a stop. Vehicle was brought to a Ford dealership where the issue was verified. Dealer noted no recalls or TSB's on this vehicle. Dealer cleared the faults and test drove the vehicle and said the issue is now gone. Vehicle was in the process of being driven home when another vehicle in front slowed and tripped the pre collision sensor again and again all alarms came on and the brakes were lost. The vehicle in front was almost collided with. Contacted Ford customer service to report the issue. Ford cs said to tow the vehicle to an authorized ford dealership and call back to open a case file. Vehicle is currently at a Ford dealership awaiting service.

10/14/2021

The contact owns a 2021 Ford F-150 equipped with Pirelli Tires, Tire Line: Scorpion: Tire Size: 265/70/R17. The contact stated while driving 25 MPH, the low tire pressure warning light illuminated. The contact had pulled over to the side of the road and noticed that the driver’s side front tire was flat. The contact placed the spare tire on the vehicle and continued driving to his residence. The contact took the vehicle to an independent mechanic who inspected the vehicle and the tire and diagnosed the failure as a split in the middle of the tire. The mechanic replaced all 4 tires on the vehicle. The manufacturer was not made aware of the failure. The failure mileage on the vehicle and tire was approximately 4,000. Vehicle has been repaired.

10/29/2021

The contact owns a 2021 Ford F-150. The contact stated that while driving approximately 50 MPH, the transmission suddenly shifted to neutral and the vehicle would no longer accelerate. The vehicle began to roll forward and rolled off the road. The vehicle was towed to the local dealer who diagnosed that the transmission and transfer case had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 2,000.

11/4/2021

The Pro Trailer Assist program won't load or work along with constant electrical lamp fault messages when trailering my boat. This is a safety concern because you can't tell if the trailer lights are really working or not while driving. I also experience the turn signals blinking really fast like a bulb is out - when none are actually out. The local dealer's electrical technician has reproduced and confirmed my issues. The manufacturer is aware of my problem and is currently offering to put me in a 2022 truck that will be built in February. The Pro Trailer Assist program never would load or work from day one. The electrical lamp fault messages started as soon as I trailered my boat. All the lamp fault messages and fast blinking turn signals only happen while trailering my boat. The local dealer had my new truck forty days and replaced the APIM Module twice with no success. Mileage then (328), mileage now 1,255.

12/12/2021

The strap is fraying significantly for the main buckle. This part is not one that’s regularly retracted and extended as it’s a fixed size.

1/24/2022

DOOR LOCK In freezing temperatures, the door locking mechanism can become inoperable (the door will not unlock and you cannot enter or exit the vehicle using that door). The door fails to unlock using manual key, auto unlock with keyfob in hand, pressing the button on the handle or entering the security code. Sometimes after a few attempts, you will be able to open the door despite the lock pin at the top of the down frame is still down. However, once in the vehicle, you will not be able to get back out until the vehicle is warm. This is a risk in case of accident or fire. The issue is currently being diagnosed by dealership. No other warnings. Only happens in freezing temperatures (in my case temps in the mid-teens and below).

1/27/2022

DOOR LOCK In freezing temperatures, the door locking mechanism can become inoperable (the door will not unlock and you cannot enter or exit the vehicle using that door). The door fails to unlock using manual key, auto unlock with keyfob in hand, pressing the button on the handle or entering the security code. Sometimes after a few attempts, you will be able to open the door despite the lock pin at the top of the down frame is still down. However, once in the vehicle, you will not be able to get back out until the vehicle is warm. This is a risk in case of accident or fire. The issue is currently being diagnosed by dealership. No other warnings. Only happens in freezing temperatures (in my case temps in the mid-teens and below).

1/27/2022

The contact owns a 2021 Ford F-150. The contact stated while driving approximately 45 MPH at night, the low-beam headlights were very dim. The contact stated no warning light was illuminated. The contact took the vehicle back to his residence and noticed that both headlights were completely fogged over. The contact drove the vehicle to a local dealer, where it was diagnosed and the contact was informed that the fogging was normal. The vehicle was not repaired. The manufacturer had been informed of the failure and the contact was informed that the headlamp fogging was normal. The failure mileage was approximately 597.

2/11/2022

The contact owns a 2021 Ford F-150. The contact stated while driving 55 MPH, the transmission suddenly downshifted into first gear, and the contact almost lost control of the vehicle. The contact pulled over and turned off and restarted the vehicle. The contact took the vehicle to an independent mechanic and the vehicle was diagnosed with a cracked oil pan. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 1,200.

3/9/2022

The contact owns a 2021 Ford F-150. The contact stated while driving approximately 70 MPH, the hood was vibrating. The contact pulled over safely and noticed that the hood bolts were loose and one was missing. There were no warning lights illuminated. The vehicle was taken to a local dealer who diagnosed the failure with missing latches and bolts. The dealer repaired the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.

5/26/2022

The contact owns a 2021 Ford F-150. The contact stated while driving approximately 70 MPH, the hood was vibrating. The contact pulled over safely and noticed that the hood bolts were loose and one was missing. There were no warning lights illuminated. The vehicle was taken to a local dealer who diagnosed the failure with missing latches and bolts. The dealer repaired the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.

5/26/2022

On June 17, 2022 while driving to work on highway in Nee York Stare, I put the adaptive cruise control on so I could adjust my drivers side rear view mirror. The truck suddenly lunged to the left striking a guard rail and overturned several times. Despite being a direct high speed impact to the guard rail and overturning , the steering airbag did not deploy. See police report attached. Due to this , I sustained major internal tissue damage including: a broken sternum, punctured lung bruised aorta, 4 fractures to the vertebrae in both my upper and lower spine and 4 broken ribs in my upper rib cage. I spent a total of 11 nights in the hospital including 4 nights in the ICU. I have not been cleared to return to work and instill under medical care. I understand there was a airbag/steering column recall on other F150s but I strongly suspect that the reveal needs to be expanded to mite vehicles such as mine. All the Doctors that treated me said my injuries were the direct result of the steering wheel airbag not deploying. The state trooper that reined me from my vehicle , as well as one of the witnesses both told me that my steering airbag did not deeply. I also have pictures as well.

7/7/2022

2021 FORD F150. CONSUMER STATED THAT THEIR INFOTAINMENT SYSTEM WAS HACKED.

8/25/2022

The APIM is completely nonfunctional. Screen is blank. Two dealers went through entire test protocol and arrived at this conclusion. Hence I have no camera or warning system, as well as no Bluetooth for hands free communication. No GPS. The truck only has about 1300 miles on it. I got it in March after waiting 9 months, and the system broke very soon thereafter. Ford must have known of these defective units because their failure is a common discussion topic on the internet. It took 6 weeks to get a dealer appointment to diagnose. Now I am told that replacement units are on "galactic" backorder. Ford must be penalized for delivering what they must have known to be a likely defective product. Without all the safety systems dependent on the APIM, I and others are put at risk. Please do something to discourage selling vehicles that are known to carry likely safety feature failures.

12/1/2022

The contact owns a 2021 Ford F-150. The contact stated that when the brake pedal was depressed, there was an abnormal sound heard. The vehicle was taken to a dealer, and the dealer confirmed there was no failure. In addition, the dashboard failed to work as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.

1/23/2023

The contact owns a 2021 Ford F-150. The contact stated that while the garage door was opening, the tailgate erroneously opened, striking the garage door, and causing cosmetic damage to the garage door and the tailgate door. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 14,000.

2/1/2023

When the weather reaches freezing temperatures or below. The drivers side door will not unlock or open. It will not unlock using the Remote unlock, Key Fob, manual Key, unlock button on the door or pulling the handle from the inside. If there were an incident that would require exiting the vehicle quickly or emergency services needed to extricate the driver quickly, this would not be possible since the door can not be opened. This only occurs during cold weather. I live in Wisconsin and the temperatures during winter are consistently below freezing. The dealer will not get me in to address for another month to look at it. The truck was purchased February 2022. First sign of the issue occurred December 2022.

2/3/2023

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle performed as if the parking brake was engaged. The vehicle was taken to the dealer where the failure could not be determined. The vehicle was then taken to another dealer where it was diagnosed that the tires were rubbing against the brake line and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle needed to be taken to the dealer for assistance. The failure mileage was approximately 47,000.

2/3/2023

I Have owned my 2021 F150 less than 2 weeks. I purchased the car with 200 mile on it. I was pulling out of a parking lot tonight and heard a clunk. 50 feet later the engine quit and there was a strong fuel smell and something was scraping on the pavement. We got out of the car and there was a big puddle of fuel under the vehicle. Upon further inspection, the front fuel tank bracket was unhooked from the right side and the front of the fuel tank was resting on the pavement. The fuel tube connection at the front of the gas tank was sheared off. We had the truck towed to Anderson Ford in Rockford, IL.

2/4/2023

2021 FORD F-150. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM NHTSA SAFETY RECALL 22V-842.

2/24/2023