2020 Ford F-150 Owner Complaints

AFTER 6 WEEKS OF OWNERSHIP AND 1000 MILES OF USAGE, I HAD A FEW EXAMPLES OF POTENTIAL TRANSMISSION ISSUES. FIRST I HAD A COUPLE OF EXAMPLES OF CLUNKS WHEN BEGINNING TO DRIVE IMMEDIATELY AFTER START UP. A COUPLE DAYS AGO I HAD THE WORST EXPERIENCE YET. AFTER PULLING INTO A PARKING SPOT TO WAIT FOR A CURBSIDE PICKUP, I TURNED OFF THE ENGINE FOR ABOUT 5 MINUTES. UPON RESTART, I SHIFTED INTO DRIVE AND GAVE A LITTLE GAS AS I PULLED AWAY FROM SPOT GOING FORWARD. THERE WAS A LOUD CLUNK AND THE TRUCK JERKED BEFORE DRIVING NORMALLY. EVEN MY WIFE NOTICED AND MADE A COMMENT ON THE SEVERITY OF THIS INSTANCE. A LITTLE WHILE LATER, STILL DRIVING AFTER THE START UP FROM PARKING SPOT, I EXPERIENCED A HESITATION WHEN PULLING AWAY FROM STOP LIGHT AND SLOWED DOWN TO MAKE A QUICK LEFT TURN. AFTER TURNING, THERE WAS A NOTICEABLE HESITATION BEFORE RESUMING NORMAL DRIVING CONDITIONS. TODAY ONCE AGAIN I NOTICED A SLIGHT HESITATION PULLING FROM A STOP LIGHT THOUGH NOT AS SEVER AS LAST TIME.

5/25/2020

THE GEAR WILL NOT GO INTO PARK AND ALLOW ME TO START. ALSO, THE DISPLAY INDICATES I AM IN THE WRONG GEAR DISPLAY SHOWS NEUTRAL BUT TRUCK IS IN DRIVE, DISPLAY SHOWS REVERSE BUT THE TRUCK IS IN NEUTRAL. THIS ALL HAPPENED AFTER BACKING THE TRUCK UP IN REVERS, STOPPING AND SHIFTING TO DRIVE TO PULL FORWARD AND IT WOULDN'T MOVE. THEN I COULD NO LONGER PUT IN PARK. THE ONLY WAY TO GET INTO PARK IS TO BANG THE GEAR SHIFT FORWARD FORCIBLY. THIS ALL HAPPENED IN THE MIDDLE OF A HOTEL PARKING LOT. FORD ROADSIDE ASSISTANCE WAS CALLED BUT THEY WERE USELESS WITH NO REMEDY.

9/8/2020

DRIVE MODE MALFUNCTION MESSAGE APPEARS IN MESSAGE CENTER. VEHICLE CANNOT CHANCE DRIVE MODES, SUSPENSION STIFFENS UP, AND ENGINE WILL GO INTO LOW POWER MODE OR COMPLETELY STALLS. MESSAGE HAS RANDOMLY APPEARED ABOUT 6 TIMES NOW. FIRST ERROR MESSAGE APPEARED ON FIRST DAY OF OWNERSHIP AT 118 MILES. VEHICLE CURRENTLY HAS 1600 MILES. 6TH INCIDENT HAPPENED 2 DAYS AGO. *TR

6/8/2020

ON SEPTEMBER 27, 2020 AT ABOUT 2:30 PM I WAS TOWING A CAMPER APPROXIMATELY 150 MILES WITH THE AUTO START STOP DISABLED BY THE BUTTON ON THE DASHBOARD. I MADE A LEFT TURN FROM A STOP AT AN INTERSECTION. WHEN I TURNED THE ENGINE SHUT OFF AND A WARNING MESSAGE CAME ON THE DASHBOARD THAT SAID 'AUTO START STOP. SHIFT TO P AND RESTART ENGINE'. LUCKILY I WAS ABLE TO AVOID AN ACCIDENT AND COASTED TO A STOP ON THE SIDE OF THE ROAD. I RESTARTED THE ENGINE AND IT STAYED RUNNING. AS I MENTIONED, I HAD DISABLED THE AUTO START STOP FUNCTION AT THE BEGINNING OF THE TRIP IF THIS HAD HAPPENED AT A BUSY INTERSECTION OR WHERE I COULDN'T HAVE STOPPED MY WIFE AND I COULD HAVE BEEN IN A SERIOUS ACCIDENT OR EVEN BEEN KILLED. I HAVE READ ABOUT THIS ON THE INTERNET AND IT IS NOT AN UNCOMMON OCCURRENCE. THIS IS A SERIOUS DEFECT THAT VERY LIKELY WILL CAUSE PEOPLE TO BE HIT AND KILLED AND SHOULD BE RECALLED.

9/30/2020

THE BACK RIGHT PASSENGER WINDOW SHATTERED FOR NO REASON. THE TRUCK WAS SITTING PARKED AND LOCKED. IT SHATTERED AND BOWED OUTWARD FROM THE CABIN. *TR

6/8/2020

DROVE FROM NEW JERSEY TO BROOKLYN, OVER THE VERRAZZANO PARKED AND GUESS WHAT... TAILGATE WAS OPEN WITH MY TOOLS EXPOSED? HEADING HOME NICE DRIVER IN TUNNEL MADE ME AWARE THE TAILGATE WAS OPEN. FINISHED DRIVING THROUGH TUNNEL, PULLED OVER TO CLOSE TAILGATE FOR THE THIRD TIME ON ONE DAY. *TR

6/30/2020

BOUGHT TRUCK ON 05/25/2020 . TODAY'S 05/30/2020 . MY TRUCK HAS ONLY 355.7 MILES AND HAS A WARNING ALREADY ' CHARGING SYSTEM SERVICES NOW' . I BEEN DRIVING FROM GALVESTON TEXAS TO WEBSTER TX. AND THE WARNING KEEP POPPING OUT DRIVEN AND EVEN ON FULL STOP. *TR

5/30/2020

BACKUP CAMERA FAILS TO WORK WITHIN DAYS OF TRUCK PURCHASE. DRIVER'S SIDE DOOR LOCK DOES NOT ENGAGE WITH REMOTE. WORKS ONLY WITH KEY TO ACCESS OR LOCK. ESTIMATED REPAIR TIMES GIVEN ARE WEEKS VS DAYS. UNACCEPTABLE.

7/2/2020

THE BACK RIGHT PASSENGER WINDOW SHATTERED FOR NO REASON. THE TRUCK WAS SITTING PARKED AND LOCKED. IT SHATTERED AND BOWED OUTWARD FROM THE CABIN. *TR

6/8/2020

THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V575000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED Dwayne Lane's Skagit Ford (680 Auto Blvd, Burlington, WA 98233, (855) 879-5700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

5/17/2021

TRUCK IS BRAND NEW, ODOMETER READS 310 MILES. WINDSHIELD WIPER MOTOR BROKE FIRST TIME I WAS TRYING TO DRIVE IN THE RAIN. MOTOR NEEDS TO BE REPLACED. VEHICLE WAS IN MOTION, VISIBILITY WAS EXTREMELY LIMITED. THIS WAS SUPER DANGEROUS DUE TO DRIVING CURVY COUNTRY BACK ROADS. *TR

6/17/2020

THIS VEHICLE, WHICH IS OTHERWISE REQUIRED TO HAVE ONE, WAS DELIVERED FOR LEASE WITH AN INOPERATIVE BACKUP CAMERA ON AUGUST 24, 2020. THE CAMERA IS ON BACK ORDER FROM THE MANUFACTURER. IT WAS DISCLOSED TO ME THAT MULTIPLE VEHICLES FROM THIS MANUFACTURER WERE EXPERIENCING PROBLEMS BUT WERE STILL BEING SOLD AS NEW VEHICLES.

9/25/2020

DROVE FROM NEW JERSEY TO BROOKLYN, OVER THE VERRAZZANO PARKED AND GUESS WHAT... TAILGATE WAS OPEN WITH MY TOOLS EXPOSED? HEADING HOME NICE DRIVER IN TUNNEL MADE ME AWARE THE TAILGATE WAS OPEN. FINISHED DRIVING THROUGH TUNNEL, PULLED OVER TO CLOSE TAILGATE FOR THE THIRD TIME ON ONE DAY. *TR

6/30/2020

THE FLOOR BOARDS ON THE DRIVER SIDE IS STAYING WET AND HAS CAUSED MOLD TO FORM ON THE CARPET THIS IS A PROBLEM BECAUSE MOLD IS NOT GOOD FOR YOUR RESPIRATORY SYSTEM.

10/25/2020

PRE COLLISION ASSIST (W/AEB) THE DISPALY SHOWING IT IS ON BUT IT DOES NOT WORK IN EMERGENCY SITUATION. DEALER WAS UNABLE TO FIX THE PROBLEM. THE VEHICLE WAS ON A CITY STREET GOING 25 MILES PER HOUR

8/1/2020

FORD TEAM, ON SUNDAY, JANUARY 24TH I HAD A MAJOR SAFETY MALFUNCTION WITH MY 2020 F-150 I BOUGHT THIS PAST SUMMER IN MENOMONIE WI. DESCRIPTION ON THE INCIDENT: I PULLED MY TRUCK OUT OF MY GARAGE TO PULL MY ATV TRAILER OUT. ONCE THE TRAILER WAS PULLED OUT, I STARTED MY TRUCK BACK UP AND PROCEEDED TO PULL IT BACK INTO THE GARAGE. WHILE COASTING IN, I PRESS THE BRAKES TO STOP THE TRUCK AND THE ABS KICKED IN AT THE REAR TIRES KEPT DRIVING MY TRUCK FORWARD. I ENDED UP SLAMMING INTO MY WORK BENCH WHICH IS ATTACHED TO MY BACK WALL. I REMEMBER LOOKING DOWN AT MY PEDAL AND WONDERING WHY THE TRUCK WAS STILL DRIVING FORWARD WHEN THE BRAKES WERE PRESSED. I HAVE PULLED INTO MY GARAGE HUNDREDS OF TIMES AND THIS TIME WAS NO DIFFERENT. I KNOW WHAT THE ABS FEELS LIKE AND THIS WAS NOT THE CASE. THE TRUCK TRIED TO OUT POWER THE ABS AND DIDN'T STOP UNTIL I HIT. I HIT SO HARD THAT THE GARAGE SHOOK AND ITEMS WERE FALLING OFF MY SHELVES. THE AMOUNT OF DAMAGE I INCURRED WOULD NOT HAVE HAPPENED IF I WAS JUST COASTING INTO THE BENCH. TALKING TO A CO-WORKER HE STATED THIS HAD HAPPENED TO HIS DAD IN THE PAST AND SAID THERE MIGHT BE AN ERROR IN THE CODE, SOMETHING TO DO WITH IT STILL BEING IN HIGH IDLE AND THE ABS KICKED IN. IF THIS ERROR CANNOT BE DIAGNOSED I'M NOT SURE I FEEL SAFE DRIVING THIS TRUCK ANYMORE. MAKES ME SICK TO MY STOMACH TO THINK WHAT WOULD HAVE HAPPENED IF ONE OF MY KIDS WERE IN FRONT OF ME. PLEASE TROUBLE-SHOOT THIS ISSUE AND FOLLOW UP WITH THE CAUSE AND HOW MUCH DAMAGE AS BEEN DONE. THANK YOU, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

1/28/2021

I WAS IN FRONT END COLLISION AT APPROX 50 MPH IMPACT AND SEAT BELT DID NOT LOCK AND THE AIRBAGS DID NOT DEPLOY. I HIT STEERING WHEEL IN COLLISION

8/20/2020

I WAS INVOLVED IN AN ACCIDENT IN MY NEW FORD F-150 KING RANCH ON THE ABOVE DATE TRAVELING ON THE HENRY HUDSON PARKWAY (MANHATTAN) SOUTHBOUND. MY TRUCK WAS STRUCK IN THE REAR PASSENGER DOOR BY AN UNKNOWN VEHICLE AND CAUSED US TO SPIN OUT 2 TIMES AT 60 MPH AND HIT THE CENTER CONCRETE DIVIDER ALMOST DIRECTLY HEAD ON. WE HIT TO THE PASSENGER SIDE OF THE FRONT OF THE TRUCK.. THE AIRBAGS DIDN'T DEPLOY. THE CANISTERS ON THE SIDE IMPACT AIRBAGS OPENED AND THE POWDER WAS ALL OVER BUT THE BAGS DIDN'T DEPLOY. I DON'T THINK THIS WAS NORMAL AND I FEEL IT SHOULD BE LOOKED AT. THERE WAS $31,000 DAMAGE TO THE VEHICLE WHICH WASN'T TOTALED. IS THIS SOMETHING THAT THIS AGENCY WILL LOOK INTO FOR ME? RESPECTFULLY SUBMITTED, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*DT*DT

4/13/2021

BOUGHT TRUCK NEW FIRST PROBLEM. BACK UP CAMARA ...CRASH AVOIDANCE SYSTEM NOT WORKING PAINT MISSING ..TOOK IT BACK TO FORD AFTER A DISPLAY OF POWER TRAIN MALFUNCTION THEY REPROGRAMMED THE TRUCK AND SAID THEY WOULD HAVE TO GET WITH FORD ON THE PAINT AND HAVE HEARD NOTHING TO THIS DAY ...LEFT DEALER GOT HOME BACK UP CAMARA QUIT AGAIN ....NOW FLOOR BOARD PASSENGER SIDE GETTING WET ...IDLES FUNNY AND ENGINE SOUND LIKE IT DEVELOPED A MARATIC TICK KNOCK SOUND SO FIXING TO GO BACK TO DEALER ....VERY AGGRIVATING TO PAY THE PRICES YOU PAY FOR A TRUCK AND ALWAYS HAVE THESE PROBLEM REPEATED ...AND YET STILL PAYING EVERY MONTH WHILE ITS IN THE SHOP AND NO ONE EVER CARES ...TRUCK HAS 4,586 MILES ON IT HASN'T EVEN HAD ITS FIRST OIL CHANGE YET

11/12/2020

WHILE I WAS DRIVING ON FRIDAY, MY 2020 F-150 STALLED. AN ERROR MESSAGE POPPED UP ON THE INSTRUMENT CLUSTER SAYING "AUTO STARTSTOP SHIFT TO P THEN RESTART". I RESTARTED AND IT HAPPENED AGAIN. I THEN WAITED 10 MINUTES AND RESTARTED AND IT HAS NOT HAPPENED SINCE. I TOOK IT TO BOB THOMAS SERVICE IN HAMDEN, CT TODAY AND THEY ARE SAYING THEY CANNOT FIND ANYTHING WRONG. IF I WAS ON THE HIGHWAY OR TURNING ACROSS TRAFFIC, STALLING AT THAT TIME COULD BE DISASTROUS OR EVEN FATAL.

12/14/2020

VEHICLE IN MOTION PULLED UP TO A STOP LIGHT (WITH START/STOP DISABLED VIA THE BUTTON) THE LIGHT TURNED GREEN BEFORE COMING TO A COMPLETE STOP BUT THE TRUCK SHUT OFF. THEN I WAS GREETED WITH A WINDOW THAT DISPLAYED "AUTO START UNAVAILABLE SHIFT TO P TO RESTART". I PUT THE TRUCK IN PARK, RESTARTED IT, AND IT DROVE FINE AFTER THAT.

1/9/2021

WHILE I WAS DRIVING THROUGH A PARKING LOT, AND TURNING SLIGHTLY LEFT, THE ENGINE SHUT OFF COMPLETELY AND DISPLAYED "AUTO STARTSTOP SHIFT TO P, THEN RESTART ENGINE" ON THE DASH DISPLAY. FORTUNATELY, I WAS NOT TRYING TO TURN AND CROSS TRAFFIC ON A HIGHWAY WHICH COULD HAVE RESULTED IN A CATASTROPHIC T-BONE COLLISION. THE AUTO START/STOP FUNCTION APPEARS TO BE FAULTY AND NEEDS TO BE FIXED/RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. FROM RESEARCHING ONLINE FORUMS, THE ISSUE APPEARS TO BE WIDESPREAD AND ACROSS MULTIPLE MODEL YEARS.

3/24/2021

DRIVE MODE MALFUNCTION MESSAGE APPEARS IN MESSAGE CENTER. VEHICLE CANNOT CHANCE DRIVE MODES, SUSPENSION STIFFENS UP, AND ENGINE WILL GO INTO LOW POWER MODE OR COMPLETELY STALLS. MESSAGE HAS RANDOMLY APPEARED ABOUT 6 TIMES NOW. FIRST ERROR MESSAGE APPEARED ON FIRST DAY OF OWNERSHIP AT 118 MILES. VEHICLE CURRENTLY HAS 1600 MILES. 6TH INCIDENT HAPPENED 2 DAYS AGO. *TR

6/8/2020

RATTLE IN LEFT FRONT SUSPENSION

11/22/2020

TAILGATE OPENS ON OWN EVEN WHILE DRIVING. NO WARNING THAT IT HAS OR IS OPEN. AT HIGHWAY SPEED THE TAILGATE HAS OPENED ALLOWING BED CONTENTS TO SPILL OUT! *TR

6/29/2020

The contact owns a 2020 Ford F-150. The contact stated that the tailgate was unlatched independently. The contact stated no warning light was illuminated. The contact stated that he had experienced the failure on three different occasions. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The dealer confirmed that the failure was a known issue. The manufacturer had been informed of the failure. The failure mileage was approximately 12,000.

6/28/2022

BACK UP CAMERA IMAGE FADES AND SCREEN BECOMES A SHIMMERING COLOR, PROBLEM IS INTERMITTENT.

11/9/2020

BOUGHT TRUCK NEW FIRST PROBLEM. BACK UP CAMARA ...CRASH AVOIDANCE SYSTEM NOT WORKING PAINT MISSING ..TOOK IT BACK TO FORD AFTER A DISPLAY OF POWER TRAIN MALFUNCTION THEY REPROGRAMMED THE TRUCK AND SAID THEY WOULD HAVE TO GET WITH FORD ON THE PAINT AND HAVE HEARD NOTHING TO THIS DAY ...LEFT DEALER GOT HOME BACK UP CAMARA QUIT AGAIN ....NOW FLOOR BOARD PASSENGER SIDE GETTING WET ...IDLES FUNNY AND ENGINE SOUND LIKE IT DEVELOPED A MARATIC TICK KNOCK SOUND SO FIXING TO GO BACK TO DEALER ....VERY AGGRIVATING TO PAY THE PRICES YOU PAY FOR A TRUCK AND ALWAYS HAVE THESE PROBLEM REPEATED ...AND YET STILL PAYING EVERY MONTH WHILE ITS IN THE SHOP AND NO ONE EVER CARES ...TRUCK HAS 4,586 MILES ON IT HASN'T EVEN HAD ITS FIRST OIL CHANGE YET

11/12/2020

MULTIPLE ISSUES WITH VEHICLE INFOTAINMENT SYSTEM. REPLACED TWICE. REAR PARKING CAMERA MALFUNCTIOING AFTER TWO REPLACEMENTS. WHENEVER THERE IS RAIN FALL WATER LEAKS INTO THE DRIVER'S SIDE FLOOR. THIS HAS CAUSED MAJOR RUST BUILD UP. VEHICLE HAS ONLY 3K MILES ON IT.

11/17/2020

THIS VEHICLE DOES NOT COME WITH A SEAT HEIGHT ADJUSTMENT. ALL VEHICLES SHOULD COME WITH SEAT HEIGHT ADJUSTMENT, A MANUAL ONE IS FINE. PEOPLE THAT ARE SHORTER ESPECIALLY DRIVING AN F-150 MUST BE ABLE TO SEE SAFELY. WE HAVE MANY EXPENSIVE SAFETY FEATURES COME STANDARD BUT SADLY ARE OMITTING A $10 ADDITION THAT GREATLY IMPROVES DRIVEABILITY.

4/9/2021

TL* THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW FRAME DETACHED FROM THE GLASS CAUSING THE GLASS TO FRACTURE. THE VEHICLE WAS TAKEN TO AN UNKNOWN GLASS REPAIR FACILITY HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,400.

11/23/2020

I remote started my truck via the Ford pass app. The day was 26°. Upon walking out to my vehicle there was a loud bang and my rear glass was broken. My vehicle was backed in to the parking spot. Against a building with no way of anything hitting it from behind.

6/30/2022

LATE MODEL FORD TRUCKS REPRESENT A ROAD HAZARD TO ALL OTHER VEHICLES ON THE ROAD. THEY CONTINUOUSLY RUN 4 HEADLIGHTS WHICH BLIND ON COMING VEHICLES.

11/30/2020

bolts falling out that connect the grounding wire on the passenger and driver side rear frame. causes all lights on both side to not work. No notification is given for this fault. May cause you to drive without know that you have no stop lights turn singles.

6/12/2022

MY -150 LARIAT HAS BEEN GIVING ME PROBLEMS WITH THE FRONT COLLISION CAMERA AND DETECTS WHEN NO OTHER VEHICLES ARE AROUND. MY COMPUTER FOR SYNC DOES NOT ALWAYS TURN ON AND FREEZES NOT ALLOWING ME TO USE NAVIGATION AND OTHER FEATURES. I ALMOST GOT INTO THREE ACCIDENTS BECAUSE THE VEHICLE ACCELERATED ON ITS OWN. IN THE SAME NIGHT WHEN I PRESSED THE GAS IT WOULD NOT ACCELERATE. AT ONE POINT THE SPEEDOMETER WAS STUCK AT 67MPH YET THE TRUCK ACCELERATED WELL OVER 70MPH. MY BRAKES DID NOT WORK PROPERLY SEVERAL TIMES. I PRESSED THEM AND THE TRUCK WOULD NOT STOP. I TOOK IT IN TO THE FORD DEALERSHIP AND THEY ESSENTIALLY TOLD ME NO CODES COULD VERIFY THE PROBLEMS. I AM VERY CONCERNED ABOUT THE SAFETY OF MY VEHICLE AND I AND OTHER DRIVERS WERE PUT IN SEVERE DANGER.

1/26/2021

FOR THE 3RD TIME WHILE I WAS DRIVING MY 2020 F150 STX WITH ONLY 4,218 MILES THE ENGINE SHUT OFF COMPLETELY AND DISPLAYED 'AUTO STARTSTOP SHIFT TO P, THEN RESTART ENGINE' ON THE DASH DISPLAY. THE LAST TIME THIS HAPPENED WAS ON 4/22/21 I WAS DRIVING THROUGH A STREET GOING ABOUT 20 MPH. FORTUNATELY, THERE WERE NO VEHICLE IN FRONT OF ME OR BEHIND ME AND I WAS NOT TRYING TO TURN AT AN INTERSECTION WHICH COULD HAVE RESULTED IN A COLLISION. THE SAME THING HAD HAPPENED ON 3/18/21 WHILE DRIVING ON A STREET GOING ABOUT 15 MPH. AND THE FIRST TIME THIS HAPPENED WAS ON 2/20/21 I WAS PULLING IN TO MY DRIVEWAY SO STOPPING AND DOING SO WAS NOT A SAFETY PROBLEM. I AM REALLY CONCERNED ABOUT THIS PROBLEM I FELT VERY UNSAFE IN MY TRUCK IF THIS PROBLEM DOESN'T GET RESOLVED PEOPLE CAN GET IN TO AN ACCIDENT AND GET SERIOUSLY INJURED OR KILLED. I DID SOME RESEARCH ONLINE AND ALSO CHECKED MY VIN FOR ANY RECALLS AND I WAS SURPRISED TO NOT FIND ANY. FROM RESEARCHING ONLINE FORUMS THE AUTO START/STOP FUNCTION APPEARS TO BE FAULTY AND NEEDS TO BE FIXED/RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THIS ISSUE APPEARS TO BE WIDESPREAD AND ACROSS MULTIPLE MODEL YEARS. ON 4/24/21 I TOOK MY TRUCK TO THE DEALERSHIP WHERE I PURCHASED IT THE TECH CALLED ME AND TOLD ME THAT THEY RAN SEVERAL TESTS AND THE TRUCK DID NOT GIVE ANY PROBLEM CODES. FOR SAFETY DEALERSHIP SAID THEY DID NOT WANT ME TO DRIVE TRUCK SO THEY WOULD KEEP IT AND WOULD CONTACT FORD TO REPORT ISSUE AND WAIT FOR THEIR RECOMMENDATION. I'M STILL WAITING FOR UPDATE. I HOPE FORD TAKES THIS ISSUE SERIOUSLY AND DOES A RECALL.

4/27/2021

I WAS IN FRONT END COLLISION AT APPROX 50 MPH IMPACT AND SEAT BELT DID NOT LOCK AND THE AIRBAGS DID NOT DEPLOY. I HIT STEERING WHEEL IN COLLISION

8/20/2020

Passenger seatbelt wont latch or comes undone while driving

10/18/2021

CLUTCH WENT OUT IN AUTOMATIC TRUCK CAUSING TRANSMISSION TO OVERHEAT AND FAIL. LOST REVERSE WHILE DRIVING AND TRUCK WOULD SLAM INTO EVERY GEAR WHEN ACCELERATING OR DOWNSHIFTING. ONLY 18,000 MILES ON TRUCK. TRUCK WAS BROUGHT INTO FORD BACK IN JAN 2021 AND THEY REPLACED THE MAIN BRAIN TO THE TRANSMISSION AND TRANSMISSION OVERHEATED AND FAILED BY MARCH 2021. VEHICLE WAS IN MOTION ON HIGHWAY WHEN FAILURE HAPPENED.

3/6/2021

2020 FORD F-150. CONSUMER WRITES IN REGARD TO ISSUES WITH THE TRANSMISSION. THE CONSUMER STATED THE VEHICLE SHIFTED HARD WITH A BANG AND JERK. THE DEALER WAS NOTIFIED AND STATED THE VEHICLE WAS OPERATING AS DESIGNED.

8/26/2022

I WAS INVOLVED IN AN ACCIDENT IN MY NEW FORD F-150 KING RANCH ON THE ABOVE DATE TRAVELING ON THE HENRY HUDSON PARKWAY (MANHATTAN) SOUTHBOUND. MY TRUCK WAS STRUCK IN THE REAR PASSENGER DOOR BY AN UNKNOWN VEHICLE AND CAUSED US TO SPIN OUT 2 TIMES AT 60 MPH AND HIT THE CENTER CONCRETE DIVIDER ALMOST DIRECTLY HEAD ON. WE HIT TO THE PASSENGER SIDE OF THE FRONT OF THE TRUCK.. THE AIRBAGS DIDN'T DEPLOY. THE CANISTERS ON THE SIDE IMPACT AIRBAGS OPENED AND THE POWDER WAS ALL OVER BUT THE BAGS DIDN'T DEPLOY. I DON'T THINK THIS WAS NORMAL AND I FEEL IT SHOULD BE LOOKED AT. THERE WAS $31,000 DAMAGE TO THE VEHICLE WHICH WASN'T TOTALED. IS THIS SOMETHING THAT THIS AGENCY WILL LOOK INTO FOR ME? RESPECTFULLY SUBMITTED, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*DT*DT

4/13/2021

The Blindspot system, cross tragic system, airbags, and climate control all were disabled intermittently. Climate control disabled allowed my windows to fog up impairing visibility which posed immediate danger of collisions. I read an online forum and found that my tail light had water in it which created a short to all those systems.

2/7/2023

The contact owns a 2020 Ford F-150. The contact stated while driving approximately 40 MPH, there was an abnormally loud sound coming from the vehicle. There were no warning lights illuminated. The contact later became aware that the panoramic sunroof had exploded causing the abnormal sound. The vehicle was taken to the local dealer; however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,025.

3/23/2022

The sunroof will leak through both the rear passanger seatbelt assembly which could damage the integrity of the seatbelt and/or seatbelt mount. Additionally, water will come out of the microphone/sunroof controls above the driver, which can cause the driver to become distracted and/or momentarily visually impaired. There are multiple posts in forums about this issue and I think it should be addressed by the NHTSA.

2/18/2023

Wiper motor is non operational. It has been verified by dealer part is non operational. Non operational wipers put myself and others at risk if there would be visual obscurities that would need to be removed during vehicle operation. The only sign was a loud grinding noise for a few wipes prior to operation ceasing.

10/12/2022

Windshield wiper motors failed during a rain storm. Vehicle has only 10k miles on it, wiper motors were set to medium, went up half way, motor made a grinding noise, then wipers stopped moving in either direction. I am able to push them down manually, and the motor can raise them to about 25% then it begins to grind and they stop advancing again. This stinks an awful lot like the recall on 2021 F-150s for bad wiper motors. I suspect the recall campaign needs to be MUCH larger and include 2020 F-150s as well. This was incredibly dangerous and could have caused a serious accident. I had no front visibility during the storm.

10/27/2022

BRAND NEW F-150 CREW CAB 4X4 V8. CURRENTLY HAVE LESS THAN 700 MILES. ON THREE OCCASIONS UPON STARTING THERE WAS NO POWER STEERING ASSIST. EACH TIME I TURNED OFF THE IGNITION AND RESTARTED. POWER STEERING WAS AVAILABLE UPON RESTART. IS POWER STEERING LIKELY TO QUIT WHILE DRIVING?

7/26/2020

WHILE I WAS DRIVING ON FRIDAY, MY 2020 F-150 STALLED. AN ERROR MESSAGE POPPED UP ON THE INSTRUMENT CLUSTER SAYING "AUTO STARTSTOP SHIFT TO P THEN RESTART". I RESTARTED AND IT HAPPENED AGAIN. I THEN WAITED 10 MINUTES AND RESTARTED AND IT HAS NOT HAPPENED SINCE. I TOOK IT TO BOB THOMAS SERVICE IN HAMDEN, CT TODAY AND THEY ARE SAYING THEY CANNOT FIND ANYTHING WRONG. IF I WAS ON THE HIGHWAY OR TURNING ACROSS TRAFFIC, STALLING AT THAT TIME COULD BE DISASTROUS OR EVEN FATAL.

12/14/2020

TL* THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE FRONT LOW BEAM HEADLIGHTS WERE DIM, CAUSING A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KEN GARFF FORD LOCATED AT 145 HILTON DR, ST. GEORGE, UT 84770, WHO INDICATED THAT THE LIGHTS WERE FACTORY INSTALLED AND OPERATED AS DESIGNED. THE LIGHT BULBS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 100.

2/18/2021

I HAVE 2 MAJOR ISSUES: 1. MY TAILGATE KEEPS OPENING ON ITS OWN. IT HAS HAPPENED WHILE I WAS DRIVING AS WELL AS WHEN IT IS PARKED. DAMAGE HAPPENED TO THE TAILGATE WHEN IT OPENED ON ITS OWN IN THE GARAGE AND WAS LEANING AGAINST THE GARAGE DOOR WHEN MY WIFE OPENED THE GARAGE DOOR TO LEAVE IN HER VEHICLE. IT ALSO HAPPENED WHILE DRIVING ON THE HIGHWAY. THIS ISSUE HAS HAPPENED MULTIPLE TIMES BUT GARAGE ISSUE HAPPENED THIS MORNING AND WILL PUT THAT AS THE DATE IT HAPPENED BELOW. 2. ALSO THE LANE MINDING SYSTEM KEEPS ALARMING TELLING ME TO PUT MY HANDS ON THE WHEEL WHEN I HAVE NEVER LET GO OF THE WHEEL IN THE FIRST PLACE - THE SERVICE DEPARTMENT TOLD ME IT WAS BECAUSE I WAS DRIVING TOO STRAIGHT, THAT THE SYSTEM WANTS TO DETECT MOVEMENT IN THE STEERING WHEEL (AM I SUPPOSED TO DRIVE SERPENTINE DOWN THE ROAD TO KEEP MY VEHICLE’S ALARM FROM GOING OFF AND DISTRACTING ME?). THE ALARM HAPPENS WHEN I AM DRIVING ON STRAIGHT AREAS OF THE ROAD. THIS IS AN ONGOING ISSUE, PRETTY MUCH ON A DAILY BASIS SINCE I BOUGHT THE TRUCK.

5/16/2021

Back glass shattered with no impact waiting at a red light. Heard a pop sound and the whole back glass shattered. Live in Florida so we did not have the defrost on.

5/24/2021

I brought my truck into Crown Ford in Lynbrook NY for an oil change and to have the rear camera recall repaired. They did not repair the camera and told me that they only work on the recall if there is a problem noticed by the driver or if the camera fails. I am going to bring it to another dealership to have it repaired.

6/9/2021

While backing out of a residential driveway, While turning the steering wheel the Right front wheel caught the edge of the curb and had a catastrophic failure of the right front upper ball joint. Wheel and knuckle collapsed under the wheel well. The vehicle is new with 8600 miles on it. While removing the wheel in order to tow it, found there was no torque nut on the balljoint stud. It was transported to a certified Ford dealership where it is being evaluated for repairs. Suspension, steering, alignment, sensors are non operational and damaged. The nut was either never put on, or was never tightened. No prior warnings were given. Had we been driving at speed I have no doubt we would have sustaine major injury or worse. Dealership has reported documentation of the aformentioned problem, and pictures sent to Ford administration with no response yet.

6/10/2021

Vehicle has 8000 miles on it. Tires were put on by Ford dealership. They are the Goodyear Wrangler territory at tires. They are considered a new tire that was created by Goodyear this year. The tires have not been taken off road. Tires have only been driven on pavement to and from carpool. The front passenger tire was taken in to discount tire to have the tire assessed of why it was losing air pressure constantly. The side wall that faces out, has A split on the sidewall. It does not appear to be a puncture. It is very small and could barely be seen. It looks to be dried and splitting. No curbs have been hit with that front tire. Another tire previously had been taken from the back end to the dealership to be looked at for losing air. Iraq had ripped the rubber between the tire tread and created a hole. Again tires were at 3000 miles at this point in February and had not been taken off road at this point either. Goodyear was contacted because the owners had to pay out of pocket to completely replace the tire and a good year paid half of the cost for a new tire as part of their bad luck new car owner program. The tires are supposed to be an upgrade and be all-terrain. They have not even been taken off road and have had and now two major incidences. The tires seem very weak and there are currently no recalls because they have only been on vehicles for a short period of time. We have not been able to find them in any place other than the dealership to replace the tire because they are still so new. They seem very weak and have 8000 miles on the vehicle currently and are struggling to not crack.

7/2/2021

The contact owns a 2020 Ford F-150. The contact stated while driving 65 MPH, the anti-collision warning was activated with an audio sound, and the message was displayed on the instrument panel. The contact stated that the failure had occurred at least six times with no objects around the vehicle. The vehicle was taken to the dealer and they informed him that they saw the warning activated once however, no failure cause was diagnosed, and the vehicle was not repaired. The contact stated that the dealer informed him of a manufacturer recall for the anti-collision system however, his VIN was not included in the recall. The contact stated that the vehicle was taken to the dealer after he was coming to a complete stop and a noise was heard coming from underneath the vehicle. The dealer replaced the driveshaft, fuel tank, and the two straps however, the failure continued. The contact stated that the fuel tank issue had been ongoing since December 2020. The dealer stated that there was no remedy at this time. The dealer information was not available. The manufacturer was notified of the failure however, the contact was unaware if a case was opened. The manufacturer advised the contact to take the vehicle to the dealer. The approximate failure mileage was 5,500. The contact stated that the fuel tank failure mileage was 2,008.

11/1/2021

The contact owns a 2020 Ford F-150. The contact stated while driving 65 MPH, the anti-collision warning was activated with an audio sound, and the message was displayed on the instrument panel. The contact stated that the failure had occurred at least six times with no objects around the vehicle. The vehicle was taken to the dealer and they informed him that they saw the warning activated once however, no failure cause was diagnosed, and the vehicle was not repaired. The contact stated that the dealer informed him of a manufacturer recall for the anti-collision system however, his VIN was not included in the recall. The contact stated that the vehicle was taken to the dealer after he was coming to a complete stop and a noise was heard coming from underneath the vehicle. The dealer replaced the driveshaft, fuel tank, and the two straps however, the failure continued. The contact stated that the fuel tank issue had been ongoing since December 2020. The dealer stated that there was no remedy at this time. The dealer information was not available. The manufacturer was notified of the failure however, the contact was unaware if a case was opened. The manufacturer advised the contact to take the vehicle to the dealer. The approximate failure mileage was 5,500. The contact stated that the fuel tank failure mileage was 2,008.

11/1/2021

On 1/23/22, my passenger front door latch became frozen and will not open. I understand that this problem has been reported on similar vehicles, but the "fix" if installed does not solve the problem. The current outside temperature is 4 degrees Fahrenheit. All the remaining doors are functioning as they should, but my concern is that it will repeat or worse, not close/latch properly.

1/23/2022

On 1/23/22, my passenger front door latch became frozen and will not open. I understand that this problem has been reported on similar vehicles, but the "fix" if installed does not solve the problem. The current outside temperature is 4 degrees Fahrenheit. All the remaining doors are functioning as they should, but my concern is that it will repeat or worse, not close/latch properly.

1/23/2022

The contact owns a 2020 Ford F-150. The contact stated while driving 35 MPH and attempting to accelerate, a warning message to pull over and restart the vehicle was displayed. The vehicle independently powered down and was restarted by the contact to keep driving. The contact stated that the failure occurred twice. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 23,900.

6/14/2022

The contact owns a 2020 Ford F-150. The contact stated that the rear windshield shattered and detached after her husband closed the driver's side front door. There was no impact on the rear windshield that could have caused it to shatter. The vehicle was taken to an independent mechanic who was waiting for the rear windshield replacement part to be installed on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 38,000.

8/30/2022

The contact owns a 2020 Ford F-150. The contact stated that there was abnormal engine noise intermittently detected. While releasing the accelerator pedal, the noise seized. The vehicle was taken to the dealer who was unable to duplicate the failure but provided fuel treatment. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Boulevard Ford Lincoln, of 18443 Coastal Hwy, Lewes, DE 19958 who was unable to duplicate the noise. The vehicle was not diagnosed or repaired. While pulling a trailer, the abnormal noise persisted. The manufacturer was contacted and referred to the NHTSA Hotline. The approximate failure mileage was 23,000.

10/27/2022

Forward collision warning (pre collision assist not available) message comes on while driving with no vehicles in front, driving under normal conditions. Cross traffic system rear - Not detecting vehicles, intermittent. Reported to dealer, no faults or issues were found. Since being at the dealer, the 2 issues continue intermittently. We have the "Ford Pass" app which records any/all alerts, I cannot download them at this time.

12/12/2022

2020 FORD F-150. CONSUMER WRITES IN REGARD TO DEFECTIVE DOOR LATCH. THE CONSUMER IS REQUESTING REPAIRS TO THE VEHICLE OR TO BE RELEASED FROM THE VEHICLE CONTRACT.

12/16/2022

While driving my 2020 Ford F150 a few days ago I was stopping for a red light. After stopping the truck completely powered off and gave a warning alert on the dash that stated " Auto Start Stop Shift to P, then Restart Engine. During this time the red battery light was also on and the Auto Start Stop light that normally light green when active or gray when inactive was yellow and flashing. I have since taken the truck to my local dealer who cant seem to find a issue. I have however done my own research online and have been seeing that this seems to be a well known issue with Ford brand.

2/24/2023