2019 Ford F-150 Owner Complaints

I PURCHASED A 2019 FORD F-150 XLT WITH THE 10-SPEED TRANSMISSION AND THE 3.5L V6 ECOBOOST ENGINE ON 5/13/2019. THE TRANSMISSION HAS BECOME VERY PROBLEMATIC AND IS ROUGH TO SHIFT, SKIPS GEARS, AND HAS CREATED UNPLEASANT DRIVING EXPERIENCES FOR ME AND MY PASSENGERS. A FEW WEEKS AFTER OWNING MY TRUCK, I STARTED TO NOTICE ISSUES WITH THE TRANSMISSION. INITIALLY THE TRUCK WOULD APPEAR TO 'SKIP' GEARS WHEN SHIFTING UP OR DOWN, AFTER I TURNED ON THE VEHICLE EACH DAY FOR THE FIRST TIME AND STARTED TO DRIVE. HOWEVER, THE TRANSMISSION HAS STARTED TO PERFORM WORSE OVER THE PAST SEVERAL WEEKS. THE TRANSMISSION WILL SHIFT NOTICEABLY 'HARD' OR 'SLUGGISHLY' WHEN SHIFTING UP OR DOWN WITH AN OCCASIONAL LOUD 'CLANG' SOUND. THE VEHICLE SHIFTED SO HARD ON TWO SEPARATE OCCASIONS THAT IT HAS CAUSED THE SEATBELT RESTRAINT FOR MYSELF AND MY PASSENGER TO ENGAGE, AT THE TIME THE VEHICLE WAS IN MOTION GOING APPROXIMATELY 35 MPH. AFTER THE TWO INCIDENTS ABOVE AND THE INCREASED FREQUENCY IN WHICH THIS TRANSMISSION HAS DIFFICULTY PERFORMING, I TOOK IT BACK TO THE DEALERSHIP ON 7/1/2019. THE APPOINTMENT LASTED ABOUT AN HOUR (IF THAT). THE SERVICE ADVISOR [CHARLIE RYAN] ADVISED THAT THE TRUCK WAS 'HOOKED UP TO THE DIAGNOSTIC' AND PROVIDED ME WITH A PRINTOUT AND TOLD ME 'THE TRANSMISSION WAS OPERATING NORMALLY, AND IT WILL SKIP GEARS BY DESIGN'. I ASKED WHAT CAN BE DONE TO FIX IT, SINCE THE TRUCK IS JERKING ME AROUND WHILE DRIVING. HE SAID THERE WAS NOT A FIX AND I SHOULD LOG A COMPLAINT WITH FORD AND IF ENOUGH PEOPLE COMPLAIN, MAYBE A RECALL WOULD BE ISSUED FOR THIS TRUCK MODEL/CONFIGURATION. THE VEHICLE IS NOT OPERATING AS EXPECTING AND IS STARTING TO BECOME A SAFETY CONCERN.

7/17/2019

THERE IS A BAD VIBERATION AT 60/70 MPH. THIS IS A $74.000 F150 LIMITED. THEY PUT TWO NEW TIRES ON AND STILL BAD. NOW THEY ARE CHECKING ALL DRIVETRAIN STILL NOTHING. THIS TRUCK ONLY HAS 700 MILES ON IT. ITS A 2019. DO NOT WANT THIS TRUCK NOW. FORD KNOWS THEY HAVE A PROBLEM. THIS IS A LOT OF MONEY FOR ME TO SPEND . I THINK THEY NEED TO BUY THIS TRUCK BACK, TO BIG A PROBLEM TO PUT UP WITH.

9/6/2019

FACTORY INSTALLED TOW HITCH RECEIVER TUBE IS NOT LEVEL. THE 2" SQUARE TUBE WAS NOT WELDED EXACTLY PERPENDICULAR TO THE TOW RECEIVER STRUCTURE. THE 2" RECEIVER TUBE IS TILTED DOWN 1/4" CAUSING THE COUPLING TO BE "JACKKNIFED" DOWN. THE TOP OF THE TOW BALL IS NOT LEVEL WHICH WILL CONTRIBUTE TO UNEVEN PRESSURE / STRESS ON THE SHANK OF THE BALL WHEN TOWING A TRAILER. USING A 8" TORPEDO LEVEL WILL SHOW THE DEFECT. SEVEN OUT OF TWENTY-ONE 2019 NEW F-150 TRUCKS I LOOKED AT THE LOCAL DEALERSHIP HAD THE SAME DEFECT. UNEVEN STRESS / PRESSURE ON THE BALL SHANK MAY CAUSE THE SHANK AND BALL TO FAIL WHEN TOWING THE MAXIMUM 9000 POUNDS.

4/8/2019

SEE ATTACHED PHOTO RELATED TO COMPLAINT #11194721 OEM FACTORY INSTALLED TOW HITCH RECEIVER TUBE NOT PARALLEL, CAUSING INCORRECT ALIGNMENT OF TRAILER COUPLING TO TOW HITCH BALL.

4/9/2019

TL* THE CONTACT OWNS A 2019 FORD F-150. WHILE THE VEHICLE WAS PARKED AFTER A TRIP, THE CHECK ENGINE INDICATOR ILLUMINATED. THE 'SEE DEALER IMMEDIATELY' INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO RED ROCK FORD OF WILLISTON (888-706-7217, LOCATED AT 410 32ND AVE W, WILLISTON, ND 58801) WHERE IT WAS DIAGNOSED THAT THE EGR ASSEMBLY NEEDED TO BE REPLACED DUE TO MISSING SCREWS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE CONTACT WAS PROVIDED A CASE NUMBER. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,360. *TR THE CHECK ENGINE INDICATOR ILLUMINATED WITH CODE: P245B - EGR COOLER BYPASS CONTROL CIRCUIT RANGE/PERFORMANCE (BANK 1) THE PART REPLACED BY RED ROCK FORD OF WILLISTON IS THE SAME PART NUMBER WHICH HAD A RECALL FOR 2018 F150 DIESELS. THIS PART WAS NOT SUPPOSED TO BE INSTALLED AFTER OCTOBER 20, 2018. CONTACT TRUCK WAS BUILT ON FEBRUARY 4, 2019.*JB

7/5/2019

TL* THE CONTACT OWNS A 2019 FORD F-150. THE CONTACT STATED THAT THE VEHICLE'S ALARM FAILED TO ACTIVATE, LOCK, AND START. IN ADDITION, THE "KEY NOT DETECTED" MESSAGE WAS DISPLAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PURCHASED A BATTERY FOR THE KEY FOB. THE CONTACT CALLED CECIL ATKISSION FORD LINCOLN (2700 US-90, DEL RIO, TX 78840, (830) 775-7481) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN A HIGH FREQUENCY AREA, THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 9,080.

9/12/2019

EXTREMELY DANGEROUS VEHICLE. 2019 F-150 SUPER CAB PURCHASED BRAND NEW ON 12/07/18 DOORS HAVE POPPED OPEN SEVERAL TIMES WHILE DRIVING. AT OTHER TIMES THE DOORS WILL NOT CLOSE AND LATCH AT ALL.. MANY TIMES THE DOORS APPEAR TO BE CLOSED, YET WHEN YOU PUSH ON THEM THEY POP OPEN. I QUICKLY LEARNED TO PUSH ON THE DOORS BEFORE I DRIVE AWAY. THE DOOR LATCHES SHOULD BE DESIGNED NOT JUST TO OPERATE CORRECTLY, BUT ALSO DESIGNED WELL ENOUGH TO STAY CLOSED IN A VEHICLE ACCIDENT. WHILE THE DOORS ON THIS BRAND NEW VEHICLE WILL NOT EVEN STAY CLOSED UNDER NORMAL DRIVING CONDITIONS ABOUT ME: LONG TERM AND CURRENT FORD SHAREHOLDER AND RETIRED FEDERAL EMPLOYEE WHO WORKED SOME OF MY 36 YEARS OF FEDERAL CIVIL SERVICE IN VEHICLE MAINTENANCE.THIS IS NOT A LATCH MECHANISM LUBRICATION PROBLEM. IT IS A BAD DESIGN FLAW, COMBINED WITH A CHEAP PLASTIC LATCH STRIKE MECHANISM INSIDE THE DOOR LATCH. DOORS POPPING OPEN WHILE VEHICLE IS IN MOTION MAKES IT A HIGHLY DANGEROUS VEHICLE THAT SHOULD NOT BE ALLOWED TO BE EVEN SOLD. IF YOU HAVE ANY QUESTIONS CALL ME AT (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1/31/2019

THE POWER TAILGATE OPENS ON ITS OWN WHEN THE VEHICLE IS IN MOTION. THE POWER TAILGATE OPENS WHEN THE DRIVER DOOR IS CLOSED, OR THE DOORS ARE LOCKED WITH KEY FOB. THE POWER TAILGATE DOSE NOT OPEN WITH THE TAILGATE HANDLE SWITCH.

4/3/2019

1) FORWARD COLLISION/PRE-COLLISION AUTOMATIC EMERGENCY BRAKE SYSTEM AND WARNING (VISIBLE & AUDIBLE) DO NOT WORK AND IS NON-RESPONSIVE DURING VEHICLE OPERATION. 2) LANE DEPARTURE WARNING SYSTEM DOES NOT WORK AND IS NON-RESPONSIVE DURING VEHICLE OPERATION.

5/17/2019

TL* THE CONTACT OWNS A 2019 FORD F-150. THE CONTACT STATED THAT THE VEHICLE'S ALARM FAILED TO ACTIVATE, LOCK, AND START. IN ADDITION, THE "KEY NOT DETECTED" MESSAGE WAS DISPLAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PURCHASED A BATTERY FOR THE KEY FOB. THE CONTACT CALLED CECIL ATKISSION FORD LINCOLN (2700 US-90, DEL RIO, TX 78840, (830) 775-7481) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN A HIGH FREQUENCY AREA, THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 9,080.

9/12/2019

TL* THE CONTACT OWNED A 2019 FORD F-150. THE VEHICLE WAS T-BONED ON THE FRONT DRIVER'S SIDE DOOR WHILE DRIVING AT 55 MPH AS A RESULT THE VEHICLE WENT DOWN INTO A DITCH AND CONTINUED TO SLIDE INTO BRANCHES AND BUSHES. THE CONTACT STATED THAT ALL AIR BAGS DEPLOYED EXCEPT FOR THE DRIVER'S SIDE FRONTAL AIR BAG. THE CONTACT ALSO MENTIONED THAT THE DRIVER'S SIDE SEAT HAD ALSO SEPARATED FROM THE SEAT FRAMING. THE WHOLE DRIVER'S SIDE WAS SMASHED IN WITH THE ROOF DAMAGED INCLUDING THE SIDE AND BACK WINDOWS. THE FRAME WAS ALSO DAMAGED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE FOR NECK INJURIES. THE OTHER DRIVER AND HER PASSENGER WERE AIR LIFTED AND TRANSPORTED BY AMBULANCE TO THE HOSPITAL AS WELL. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY WAS STILL INVESTIGATING AND HAD NOT YET OFFICIALLY TOTALED THE VEHICLE. THE VEHICLE WAS TOWED TO A TOW YARD. THE DEALER DEERY BROTHERS FORD LINCOLN (2343 MORMON TREK BLVD, IOWA CITY, IA 52246 319-337-4600) WAS CONTACTED IN REGARDS TO THE AIR BAG FAILURE HOWEVER, OFFERED NO ASSISTANCE BUT REFERRED THE CONTACT TO THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.

3/17/2020

I JUST BOUGHT MY TRUCK AND HAVE HONKED MY HORN TWO TIMES. BOTH TIMES THE PERFORATED SEAL FOR THE AIRBAG HAS SPLIT OPEN. I GOT IT REPAIRED THE FIRST TIME AND NOW I HAVE AN APPOINTMENT TO GET IT REPAIRED A SECOND TIME. THIS IS A DEFECT, YOU SHOULD BE ABLE TO APPLY PRESSURE TO HONK A HORN. ESPECIALLY IF SOMEONE PULLS OUT IN FRONT OF YOU AND YOU HAVE TO ABRUPTLY APPLY THE BRAKES AT THE SAME TIME AS HONKING. THIS CREATES A FORWARD FORCE THAT MAKES YOU PRESS HARDER AS WELL. THIS IS A SAFETY ISSUE AS WELL, AS I'M NOT SURE ABOUT THE AIRBAG NOW, IF IT WILL WORK AT ALL, OR IF IT WILL DEPLOY FOR NO REASON AND INJURE ME. BOTH TIMES I WAS DRIVING, BUT ONLY THE FIRST TIME DID I HAVE TO HIT THE BRAKES HARD, THE SECOND TIME WAS A NORMAL HONK WITH LIGHT TO MEDIUM PRESSURE. *TR

5/13/2020

TL* THE CONTACT OWNS A 2019 FORD F-150. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED THAT THE PRE-COLLISION AUTOMATIC BRAKING SYSTEM FAILED TO OPERATE WITHOUT WARNING. THE CONTACT CALLED FORD OF BOERNE AT 210-920-3023 (LOCATED AT 31480 I-10, BOERNE, TX 78006) AND SCHEDULED AN APPOINTMENT WITH THE TECHNICIAN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150. *AS CONSUMER STATED MY COMPLAINT IS THAT THE FORWARD COLLISION RESPONSE SYSTEM AND AUTOMATIC BRAKING DO NOT WORK. UPON MY VISIT TO THE DEALER THEY TOLD ME THERE IS NO WAY TO CHECK THE SYSTEM TO SEE IF IT WORKS (AND THIS INFORMATION SUPPOSEDLY CAME FROM FORD ENGINEERS). THEREFORE, THE SYSTEM IS NOT CAPABLE OF BEING TESTED, THE SYSTEM IS NOT FAIL-SAFE OF ERRORS, THE SYSTEM IS INCAPABLE OF DEMONSTRATING REPEAT FRONT COLLISION WARNING AND EMERGENCY BRAKING.*JB

5/16/2019

1) FORWARD COLLISION/PRE-COLLISION AUTOMATIC EMERGENCY BRAKE SYSTEM AND WARNING (VISIBLE & AUDIBLE) DO NOT WORK AND IS NON-RESPONSIVE DURING VEHICLE OPERATION. 2) LANE DEPARTURE WARNING SYSTEM DOES NOT WORK AND IS NON-RESPONSIVE DURING VEHICLE OPERATION.

5/17/2019

OCCASIONALLY THE STEERING WANTS TO FORCE THE CAR INTO ONCOMING TRAFFIC (TO THE LEFT) WHILE IN MOTION. THIS HAPPENS AFTER THE VEHICLE HAS RANDOM SYSTEM FAULTS SHOWING ALL SYSTEMS OFFLINE: CRUISE CONTROL, ANTI-COLLSION, BLIND SPOT MONITORING, ADVANCETRAC... *TR CONSUMER STATED ADDITIONAL INFO, THESE ALERTS WERE SENT TO MY FORDPASS ACCOUNT. NOW THE DEALER CANNOT FIND ANY INDICATION THAT THE TRUCK HAD ISSUES. BUT THEIR OWN VEHICLE SENT ME NOTICES. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'8 *JB

7/21/2019

STEERING HAS A HARMONIC VIBRATION AT SPEEDS ABOVE 40 MPH. ALL ROADS.

9/19/2019

F SERIES 2019 & 2018 HAVE A 4 BULB HEADLIGHT DAYTIME RUNNING AND LOW BEAM HEADLIGHT SYSTEM THAT IS ALWAYS ON. VERY DISTRACTING AND BRIGHT TO ON COMING TRAFFIC AND WHEN THIS TRUCK IS BEHIND YOU. WHY IS IT NECESSARY TO HAVE A 4 BULB HEADLIGHT SYSTEM THAT IS ALWAYS ON?? PLEASE LOOK INTO THIS ISSUE, I FIND IT DISTRACTING AND DANGEROUS TO OTHER MOTORISTS, ESPECIALLY AT NIGHT.

10/4/2018

TOO BRIGHT, AND BLIND ME.

1/27/2019

WHEN DRIVING IN ADAPTIVE CRUISE CONTROL THE VEHICLE WILL AGREESIVELY DECELERATE WHEN PASSING ON THE LEFT SIDE OF A LARGE PROFILE VEHICLE. THE GREATER THE SPEED DIFFERENCE BETWEEN THE TWO VEHICLES THE GREATER THE RATE OF DECELERATION. IF THE SPEED DIFFERENCE IS ABOUT 35 MPH OR GREATER THE COLLISION AVOIDANCE SYSTEM WILL ACTIVATE. THIS IS POTENTIALLY VERY DANGEROUS ON A CROWDED INTERSTATE WITH FOLLOWING VEHICLES VERY CLOSE.

3/30/2019

WHILE DRIVING THE VEHICLE ON A CITY STREET IT STARTED TO ACCELERATE ON IT'S OWN AND I HAD TO SLAM ON THE BREAKS BECAUSE OF IT DOING THAT. AGAIN ONE DECEMBER 20TH 2019 IT DID IT AGAIN. I DONT KNOW WHAT'S CAUSING IT TO BE DOING THAT BUT I'VE TAKING IT TO THE DEALERSHIP AND NOTHING CAN BE FOUND WRONG.

1/7/2020

IN MOTION, INTERSTATE HIGHWAY MERGE LANE. I HAVE A 2019 FORD F150 EQUIPPED WITH A PRE-COLLISION AVOIDANCE SYSTEM. THE VEHICLE MILEAGE IS APPROXIMATELY 12,500. I PURCHASED THE VEHICLE NEW. DURING MY VEHICLE OWNERSHIP THE COLLISION AVOIDANCE SYSTEM HAS ALWAYS BEEN SET TO 'APPLY BRAKING' AND ALERT SET TO 'HIGH' THE SYSTEM HAS ALERTED ON MULTIPLE OCCASIONS, HOWEVER THE AEB NEVER ENGAGED THE BRAKES. I WAS RECENTLY IN A COLLISION, WHILE THE SYSTEM ALERTED, AND SHOULD HAVE ENGAGED THE AEB. THE PRE-COLLISION AEB DID NOT APPLY THE BRAKES. THE COLLISION WAS MINOR; THE PRE-COLLISION AEB SYSTEM FAILED. OTHER CONCERNS FOR CONSIDERATION. IF THE PRE-COLLISION SYSTEM CAN FAIL, COULD THE SYSTEM ALSO APPLY BRAKES WHEN THERE IS NO DANGER OF A COLLISION. A FAILED SYSTEM IS A FAILED SYSTEM. I WOULD GREATLY APPRECIATE A RESPONSE AND ASSURANCE FROM FORD MOTOR CORPORATION; BEFORE I HAVE THE DAMAGE REPAIRED, I WOULD LIKE FORD TO INSPECT THE SYSTEM, PROVIDE A DATA HISTORY REPORT FROM MY VEHICLE; AND ASSURANCE THE PRE-COLLISION SYSTEM IS FUNCTIONING AS DESIGNED BEFORE I HAVE THE VEHICLE REPAIRED.

1/16/2021

MY TRUCK WENT 3 FORD LOCATIONS AND NO ONE REALLY KNOWS WHY THE SAFETY BREAKS DO NOT WORK. THEY CLAIM THE CAR MISS THE CCM, THEY HAVE NO OTHER CODES OR GUIDELINES TO MAKE IT WORK. THE PRE-ASS COLLISION RARELY ACTIVATES AND THE BRAKES DOES NOT APPLY. THE AUTO START STOP ALSO IS NOT LONGER WORKING

4/8/2021

BRAND NEW TRUCK WITH RAIN SENSING WIPERS. RAIN SENSING FUNCTION DOES NOT WORK. FIRST TIME IT RAINED THE WIPERS WOULD NOT SWIPE TO CLEAN WINDSHIELD. THE ONLY FUNCTIONS THAT WOULD WORK WERE HI AND OFF AND WHEN YOU TURNED THE WIPERS OFF THEY WOULD STOP AT RANDOM PLACES LIKE DIRECTLY IN THE MIDDLE OF THE GLASS. THE RAIN SENSING POSITIONS (BETWEEN HI AND OFF) WOULD MOSTLY DO NOTHING BUT OCCASIONALLY WOULD DO RANDOM THINGS, NONE OF WHICH HELPED CLEAN THE WINDSHIELD (EITHER NOT ENOUGH SWIPES IN HEAVY RAIN OR TOO MANY SWIPES WHEN IT WASN'T RAINING). THERE ARE SETTINGS IN THE SOFTWARE TO TURN THE RAIN SENSING OFF BUT IT HAD NO EFFECT. WE TOOK TRUCK TO DEALER. THEY REPLACED SWITCH ASSEMBLY FL3Z*13K359*BC. HAD NO EFFECT. WIPERS STILL ACT THE SAME. THIS, IN MY OPINION, IS A SAFETY HAZARD, BECAUSE YOU CANNOT GET THE WIPERS TO SWIPE PROPERLY WHEN NEEDED FOR ONE, AND ALSO WHEN YOU FINALLY TURN THEM OFF THEY ROUTINELY STOP DIRECTLY IN THE DRIVERS LINE OF VISION. ALSO THERE APPEARS TO BE NO MANUAL BACKUP.

9/12/2019

TL* THE CONTACT OWNS A 2019 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING IN INCLEMENT WEATHER, WATER ENTERED THE PASSENGER SIDE OF THE VEHICLE CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE CONTACT INDICATED THAT DURING THE FAILURE THE FRONT WINDSHIELD AND SIDE MIRROR REMAIN FOGGED OVER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WALKER FORD (17556 US. HWY 19 NORTH, CLEARWATER FL) WHO DIAGNOSED A FAILURE IN THE ROOF CAUSED DURING MANUFACTURING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

2/11/2020

NOTICED DURING SUMMER 2020 MONTHS THE TRUCK WHEN IDLING AT STOP WOULD VIBRATE AND TACHOMETER WOULD BOUNCE. RECENTLY DURING JULY TO SEPTEMBER THE TRUCK WHEN STOPPED WOULD IDLE ROUGH THEN SHUT DOWN COMPLETELY HAVING TO PUT IN PARK AND RESTART THE TRUCK! THE LAST TIME IT DID IT I WAS SITTING AT A RED LIGHT ON A CITY STREET AND IT JUST SHUT DOWN AND I HAD TO RESTART THE TRUCK. THIS HAS HAPPENED 4 TIMES SINCE JULY. I TOOK IT TO TWO FORD DEALERS AND NEITHER COULD REPLICATE THE PROBLEM AND TOLD ME THEY COULD NOT FIX IT.

9/28/2020

OUR BRAND NEW 2019 FORD F150 WAS HAVING SHIFTING PROBLEMS. VERY ROUGH SHIFT FROM 5 TO 6TH ETC. CLUNKY. CALLED DEALER. WAS TOLD IT WOULD "EVEN OUT" DRIVING FROM TX TO GA IT ONLY GOT WORSE. DEALERSHIP IN GA SAYS IT WAS SHIPPED LOW OF TRANSMISSION FLUID. IT IS A CLOSED SYSTEM, SO THEY SAID IT HAD TO BE SHIPPED FROM THE FACTORY LOW. WE DROVE 5500 MILES WITH A TRANSMISSION THAT WAS 2 QTS LOW AND GOT NO ERRORS, LIGHTS OR NOTIFICATIONS. WE PICKED UP THE TRUCK ON OCT 10, 2020. IT STILL FELT VERY CLUNKY, SO WE TRIED IN NOVEMBER AND EARLY DECEMBER TO HAVE IT LOOKED AT AGAIN. THEY COULD NOT GET A LOANER ETC. IT WAS NOT SERVICED A SECOND TIME AT THIS POINT. ON DEC 24TH AROUND, WE WERE DRIVING DOWN I 20 GOING ROUGHLY 70MPH. THANKFULLY, MY HUSBAND WAS DRIVING. THE TRUCK BEGAN TO FEEL ROUGHER ON SHIFTING ( IT IS AN AUTOMATIC) SUDDENLY, THE TRUCK LUNGES LIKE WE PULLED THE EMERGENCY BRAKE AND IT SHIFTED FROM 10TH GEAR TO FIRST, HE KNEW TO PUT INTO NEUTRAL AND GET OFF THE HIGHWAY. WE IMMEDIATELY PULLED TO THE NEAREST EXIT AND DROVE HOME ABOUT 4 MILES VERY SLOWLY. BECAUSE IT WOULD JERK VERY HARD IF IT GOT TO 5TH GEAR AND TRIED TO GO TO 6. AFTER SEVERAL DAYS DUE TO THE HOLIDAY, THE TRUCK WAS TOWED TO FORD WHO NOW SAY IT IS TOO FULL ON TRANSMISSION FLUID AND THEY CANNOT DUPLICATE THE PROBLEM. WE WOULD HAVE CRASHED IF I WERE DRIVING. THE SUDDEN STOP AND SUDDEN GEAR CHANGE ONLY MAGNIFIED THE PROBLEMS WE WERE HAVING ALREADY WITH THE TRUCK. THERE ARE NUMEROUS REPORTS OF SIMILAR ISSUES ACROSS THE COUNTRY. FORD NEEDS TO DO A RECALL BEFORE SOMEONE DIES.

1/14/2021

IN MOTION, INTERSTATE HIGHWAY MERGE LANE. I HAVE A 2019 FORD F150 EQUIPPED WITH A PRE-COLLISION AVOIDANCE SYSTEM. THE VEHICLE MILEAGE IS APPROXIMATELY 12,500. I PURCHASED THE VEHICLE NEW. DURING MY VEHICLE OWNERSHIP THE COLLISION AVOIDANCE SYSTEM HAS ALWAYS BEEN SET TO 'APPLY BRAKING' AND ALERT SET TO 'HIGH' THE SYSTEM HAS ALERTED ON MULTIPLE OCCASIONS, HOWEVER THE AEB NEVER ENGAGED THE BRAKES. I WAS RECENTLY IN A COLLISION, WHILE THE SYSTEM ALERTED, AND SHOULD HAVE ENGAGED THE AEB. THE PRE-COLLISION AEB DID NOT APPLY THE BRAKES. THE COLLISION WAS MINOR; THE PRE-COLLISION AEB SYSTEM FAILED. OTHER CONCERNS FOR CONSIDERATION. IF THE PRE-COLLISION SYSTEM CAN FAIL, COULD THE SYSTEM ALSO APPLY BRAKES WHEN THERE IS NO DANGER OF A COLLISION. A FAILED SYSTEM IS A FAILED SYSTEM. I WOULD GREATLY APPRECIATE A RESPONSE AND ASSURANCE FROM FORD MOTOR CORPORATION; BEFORE I HAVE THE DAMAGE REPAIRED, I WOULD LIKE FORD TO INSPECT THE SYSTEM, PROVIDE A DATA HISTORY REPORT FROM MY VEHICLE; AND ASSURANCE THE PRE-COLLISION SYSTEM IS FUNCTIONING AS DESIGNED BEFORE I HAVE THE VEHICLE REPAIRED.

1/16/2021

MY TRUCK WENT 3 FORD LOCATIONS AND NO ONE REALLY KNOWS WHY THE SAFETY BREAKS DO NOT WORK. THEY CLAIM THE CAR MISS THE CCM, THEY HAVE NO OTHER CODES OR GUIDELINES TO MAKE IT WORK. THE PRE-ASS COLLISION RARELY ACTIVATES AND THE BRAKES DOES NOT APPLY. THE AUTO START STOP ALSO IS NOT LONGER WORKING

4/8/2021

THERE IS A BAD VIBERATION AT 60/70 MPH. THIS IS A $74.000 F150 LIMITED. THEY PUT TWO NEW TIRES ON AND STILL BAD. NOW THEY ARE CHECKING ALL DRIVETRAIN STILL NOTHING. THIS TRUCK ONLY HAS 700 MILES ON IT. ITS A 2019. DO NOT WANT THIS TRUCK NOW. FORD KNOWS THEY HAVE A PROBLEM. THIS IS A LOT OF MONEY FOR ME TO SPEND . I THINK THEY NEED TO BUY THIS TRUCK BACK, TO BIG A PROBLEM TO PUT UP WITH.

9/6/2019

DEC 20, 2019, HAD A FLAT. PUT ON SPARE; RIM FIT BUT TIRE WAS 17 INCH, INSTEAD OF 20. CALLED SERVICE DEPT OF LUGOFF FORD. "[XXX]" ADVISED ME NOT TO DRIVE FURTHER OR FASTER THAN ABSOLUTELY NECESSARY. TOOK TRUCK IN THE NEXT DAY AND THEY FIXED THE FLAT. SAID NO MANAGER WAS THERE, CALL BACK MONDAY. I CALLED BACK MONDAY AND THE OPERATOR SAID [XXX] WOULD CALL ME BACK. I CALLED EVERY DAY FOR THE NEXT WEEK AND ON JAN 9,2020, HE CALLED ME BACK AND SAID HE WOULD SEE WHAT HE COULD DO AND CALL ME BACK. I WAITED 3 DAYS AND BEGAN CALLING EVERY DAY TO LEAVE A MESSAGE. HE STILL HAS NOT CALLED. IN THE INTERIM, I CALLED "FORD NATIONAL" ON JAN 21, 2020, AND TALKED TO "[XXX]" [XXX] CAIN PUT ME ON HOLD 3 TIMES FOR SEVERAL MINUTES WHILE SHE TALKED TO LUGOFF FORD. FINALLY SHE CAME BACK TO THE PHONE AND SAID THAT AFTER THE FIRST CONVERSATION, LUGOFF FORD KEPT GIVING HER THE WRONG EXTENSION OR DISCONNECTING HER. TO SUMMARIZE, I BELIEVE THEY SHOULD HAVE GIVING ME 5 20 INCH TIRES INSTEAD OF 4 WHEN THEY INSTALLED THE $2000 "APPEARANCE PACKAGE". IF THEY WERE GOING TO GIVE ME A "DOUGHNUT", THERE SHOULD HAVE BEEN SOME SORT OF HIGHLY NOTICABLE DISCLAIMER. THE ONLY WAY I COULD HAVE KNOWN I DID NOT HAVE A REAL SPARE WOULD HAVE BEEN TO CRAWL UNDER THE TRUCK.(EVEN 2 OF THEIR TECHNICIANS AND 1 OF THEIR SALESMEN DID NOT KNOW WHEN I ASKED THEM.) I BELIEVE THEY SHOULD TAKE BACK THE 17 INCH TIRE AND GIVE ME A 20 INCH TIRE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS

1/27/2020

ON TUESDAY 11/5/19, WE WERE TRAVELING ON A HIGHWAY AT AROUND 45 MPH WHEN I DECELERATED TO MAKE A RIGHT HAND TURN ONTO A CITY STREET. I HAD ACCELERATED BACK UP TO AROUND 30 MPH WHEN I CROSS OVER A RELATIVELY SMOOTH RAILROAD CROSSING AT A SLIGHT LEFT HAND TURN. IMMEDIATELY THE INFORMATION CENTER ON THE CONSOLE START DISPLAYING MULTIPLE ALERTS AND THE VEHICLE STARTED DECELERATING. WHILE THE ENGINE DID NOT CUT OFF, THERE WAS NO POWER TO THE POWERTRAIN AND EVENTUALLY WE ROLLED TO A STOP ON THE SIDE OF THE ROAD. THE VEHICLE CONTINUED TO FIRE ALERTS. THE ONLY WAY TO STOP THEM WAS TO TURN THE VEHICLE OFF. THE MESSAGES STILL FIRED SO I OPENED AND CLOSED THE DOOR. I RESTARTED THE VEHICLE WITH NO PROBLEM AND THE ALERT MESSAGES HAD CEASED. I DROVE THE VEHICLE BACK TO THE HOUSE (APPROXIMATELY 4 MILES) AT HIGHWAY SPEED WITH NO ISSUE. WE TOOK THE VEHICLE TO THE DEALERSHIP THEN NEXT DAY (26 MILES) WITH NO ISSUE. FORTUNATELY, OUR FORD PASS APP HAD CAPTURED ALL THE ALERTS AND, AFTER A COUPLE OF DAYS, THE DEALERSHIP REPLACED A GAS PEDAL POSITION SENSOR. WE PICKED THE TRUCK UP ON FRIDAY AND IT WORKED FINE UNTIL THE NEXT DAY. WE WERE DECELERATING FROM HIGHWAY SPEEDS ON THE HIGHWAY TO TURN LEFT ONTO A SIDE ROAD. WE HIT A SMALL HUMP WHERE THE SIDE ROAD MEETS THE HIGHWAY AND AGAIN THE ALERTS STARTING FIRING AND THE TRUCK LOST PROPULSION. AGAIN, THE ENGINE DID NOT TURN OFF AND THE ONLY REMEDY WAS TO TURN IT OFF AND BACK ON. WE PLAN ON TAKING THE VEHICLE BACK TO THE DEALERSHIP BUT WOULD LIKE FOR FORD TO ASSESS THIS PROBLEM AS IT SEEMS TO BE BEYOND THE DEALERSHIP'S CAPABILITIES TO FIX THE ISSUE. SINCE SEVERAL OF THE ALERTS REPRESENTED LOSS OF SAFETY FUNCTIONS INCLUDING BRAKES, TRACTION CONTROL, POWERTRAIN FAILURE, AND OTHERS WE FEEL THIS ISSUE REPRESENTS A SAFETY ISSUE THAT FORD NEEDS TO DIAGNOSE AND FIX. SEVERAL OF THE F150 FORUMS HAVE SHOWN OTHER USERS HAVING THE SAME ISSUE.

11/10/2019

ON DEC 9 WHILE TAKING OFF FROM THE TRAFFIC LIGHT DRIVING AT AROUND 5MPH MY TRUCK SUDDENLY DID NOT ACCELERATE.., THE STABILITY CONTROL WARNING LIGHT, BRAKES WARNING LIGHT AND THE AIRBAG WARNING LIGHT CAME ON. I ALMOST GOT INTO AN ACCIDENT AS I DID NOT EXPECT MY TRUCK TO SUDDENLY NOT ACCELERATE. AT THIS TIME THE TRUCK WOULD ONLY DRIVE AT 5MPH. DROVE TO THE DEALER AT 5 MPH AND THEY CANNOT REPLICATE THE PROBLEM. ON DEC 10 IT ALL HAPPENED AGAIN. SUDDENLY THE TRUCK WILL NOT ACCELERATE AND AGAIN ALMOST GOT INTO AN ACCIDENT. TODAY FOR THE THIRD TIME IT HAPPENED AGAIN. ON EACH OCCASION THE DEALER CANNOT REPLICATE THE PROBLEM HOWEVER THEY DID REMOVE CODES NOT PERTAINING TO THE SYMPTOMS.

12/17/2019

TL* THE CONTACT OWNS A 2019 FORD F-150 EQUIPPED WITH COOPER TIRES, TIRE LINE: DISCOVERER RTX, TIRE SIZE: 275/65/R18, DOT NUMBER: UTYS2BM25184. THE CONTACT WAS INFORMED BY THE NEWS OF A NATIONAL RECALL FOR COOPER TIRES AND CONTACTED THE MANUFACTURER, WHO CONFIRMED THAT THE TIRES WERE ON THE RECALL LIST. THE CONTACT CONTACTED TIRE KINGDOM (1485 E MITCHELL HAMMOCK RD, OVIEDO, FL 32765) WHO INFORMED THE CONTACT THAT HE WOULD NEED TO PAY THE DIFFERENCE FOR NEW COOPER TIRES OF A DIFFERENT TIRE LINE. THE CONTACT STATED THAT HE SHOULD NOT HAVE TO PAY FOR THE NEW TIRES SINCE THE RECALL STATED THAT THE DEALER WOULD REPLACE THE AFFECTED TIRES, FREE OF CHARGE. THE MANUFACTURER INFORMED THE CONTACT TO CONTACT NHTSA SINCE THEY HAD NO AUTHORITY OVER THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

3/12/2021

TL* THE CONTACT OWNS A 2019 FORD F-150 EQUIPPED WITH MICHELIN TIRES, TIRE LINE: PRIMACY MXV4, TIRE SIZE: 275/65/R18, DOT NUMBER: APB9015X2519. THE CONTACT STATED THAT UPON INSPECTION IT WAS DISCOVERED THAT THE SIDEWALL WAS CRACKED AND SEPARATED. THE VEHICLE WAS TAKEN TO CREST FORD FLAT ROCK LOCATED AT 22675 GIBRALTAR RD, FLAT ROCK, MI 48134 WHO REPLACED THE TIRES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT THE SET OF TIRES HAD BEEN REPLACED ON MULTIPLE OCCASIONS FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

3/22/2021

seat back with an improperly assembled recliner mechanism not adequately restrain The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat Transmission shifts extremely hard. It clunks most of the time when I turn the vehicle on. Often, when I shift from park to drive the trunk lurches forward even with my foot pressed down all the way on the break. It's in the ford dealer right now and all they can find is low transmission fluid. Although I've never had a warning light or anything on before. dropping from 10th gear to 5th gear when cruise is set and accelerator is pressed Truck will set advanced traction control warning off and slam so hard into 5th gear you are destructed looking to see if you were in a accident.. I have videos that were provided to Ford Motor Company and have had in 2 Ford dealership s 3 times for repairs.Ford Motor Company has 2 engineer cases opened on truck the second case they told dealership it was my fault with the abrupt shifting slamming and traction control warning at 72 mph on interstate. Ford refuses to address the safety issue. It is a hazard to me and passengers in my vehicle as well as the motoring public. Ford motor company has been notified they can assume liability if I am in a accident and someone is injured due to their negligence or refusal to fix defect. Truck has had issues since around 3500 on the odometer it now has 16,567 miles currently.This as well as any other erratic shifting complaints with said 10R180 should be fully investigated and taken seriously because it will and I am sure has contributed to crashes!!!! The vehicle has the technology package which allows you to start /stop the vehicle with an app in your phone. I assume the motor has bluetooth attached to it. The problem is that when your driving the vehicle will just shut down. Once this happens you have to stop the vehicle, put it in park, and restart the engine.

7/30/2021

On 12/06/2021 at approximately 0205, my F150 was rear ended while stop at a light my vehicle was totaled and I noticed the seat back broke and was touching the rear seat and angled to the left. I tried to straighten the seat back up to remove my work bag that was pinned behind it and the seat was locked in place. I researched and found a consumer report article from Ford dated October 2019 that stated the 3rd prong is missing from the seat on the F150’s from 2018-2020 and can cause injuries in a vehicle crash.

1/4/2022

TL* THE CONTACT OWNS A 2019 FORD F-150. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED THAT THE PRE-COLLISION AUTOMATIC BRAKING SYSTEM FAILED TO OPERATE WITHOUT WARNING. THE CONTACT CALLED FORD OF BOERNE AT 210-920-3023 (LOCATED AT 31480 I-10, BOERNE, TX 78006) AND SCHEDULED AN APPOINTMENT WITH THE TECHNICIAN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150. *AS CONSUMER STATED MY COMPLAINT IS THAT THE FORWARD COLLISION RESPONSE SYSTEM AND AUTOMATIC BRAKING DO NOT WORK. UPON MY VISIT TO THE DEALER THEY TOLD ME THERE IS NO WAY TO CHECK THE SYSTEM TO SEE IF IT WORKS (AND THIS INFORMATION SUPPOSEDLY CAME FROM FORD ENGINEERS). THEREFORE, THE SYSTEM IS NOT CAPABLE OF BEING TESTED, THE SYSTEM IS NOT FAIL-SAFE OF ERRORS, THE SYSTEM IS INCAPABLE OF DEMONSTRATING REPEAT FRONT COLLISION WARNING AND EMERGENCY BRAKING.*JB

5/16/2019

THE REAR VIEW MIRROR IN MY VEHICLE DIRECTLY OBSTRUCTS THE LANES OF RIGHT HAND TRAFFIC WHEN AT A STOP. THIS IS PARTICULARLY AT AN INTERSECTION WHERE 4 LANES ARE USED EACH DIRECTION. I ALMOST HIT A CAR THIS MORNING AT A 4 WAY IF IT HAD NOT BEEN FOR MY WIFE NEXT TO ME. I REALIZED THAT FORD HAS MOVED THE REAR VIEW MIRROR TO ALMOST CENTER WINDSHIELD TO ACCOMMODATE SENSORS LOCATED IN THE UPPER WINDSHIELD AREA. I AM WHAT WOULD BE CONSIDERED AVERAGE HEIGHT (6 FEET). EVEN AFTER ADJUSTING THE MIRROR AS HIGH AS POSSIBLE, VISION IS OBSTRUCTED. I RECENTLY HAD A LEFT HAND CRASH IN MY 2016 F-150 WHERE CROSSING TRAFFIC WAS AT AN ANGLE AND NEVER SAW THE ONCOMING CAR. I BELIEVE NOW THIS SITUATION IS NO COINCIDENCE AS I ENCOUNTERED THE ISSUE WITH MY 2019 REPLACEMENT VEHICLE. I AM AN ENGINEER AND DEAL WITH ISSUES OF ERGONOMICS AND VISON IN MY INDUSTRY AND CAN SAY THAT THIS CERTAINLY NEEDS INVESTIGATION AS A CAUSE TO CRASHES. I WILL BE CONSULTING WITH MY FORD DEALERSHIP SOON TO SEE IF THIS SITUATION CAN BE CORRECTED BY MOVING MY MIRROR HIGHER ON THE WINDSHIELD. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

10/12/2019

WHEN DRIVING 5 MPH TO 15 MPH AND GOING OVER BUMPS THERE IS A POPPING NOISE FROM THE LEFT FRONT WHEEL AREA. THE WHEEL ALIGNMENT IS ALSO OFF. THE POSITION OF THE STEERING WHEEL IS ABOUT 5 DEGREES TO THE LEFT.

8/9/2020

FORD RECALLS 600,000-PLUS VEHICLES TO FIX BACKUP CAMERAS INCLUDED THE 2020 F-150 BUT NOT THE 2019 F-150. MY VEHICLE IS EXPERIENCING THE SAME ISSUES. IN FACT THE CAMERAS HAVE BEEN REPLACED BY THE DEALER 7 TIMES AND THEY ARE STILL NOT WORKING. I FEEL THIS SHOULD BE COVERED UNDER THE SAME RECALL AS THE 2020S

2/26/2021

MY TRUCK WENT 3 FORD LOCATIONS AND NO ONE REALLY KNOWS WHY THE SAFETY BREAKS DO NOT WORK. THEY CLAIM THE CAR MISS THE CCM, THEY HAVE NO OTHER CODES OR GUIDELINES TO MAKE IT WORK. THE PRE-ASS COLLISION RARELY ACTIVATES AND THE BRAKES DOES NOT APPLY. THE AUTO START STOP ALSO IS NOT LONGER WORKING

4/8/2021

I am writing to notify Ford Motor Company, hereinafter referred to as “Ford” of the 2019 Ford F-150, King Ranch edition, VIN Number [XXX] (the “Vehicle’) recurring engine failure, hereinafter referred to as “Manufacturer Defect”. The Manufacturer Defect has continuously put my family in LIFE-THEATENING SITUATIONS. I purchased the Vehicle from Texas Ford Sales Ltd., Dealer Number P11422 on April 13, 2019. The Vehicle was taken to AutoNation Ford of Fort Worth, hereinafter referred to as “AutoNation” to seek warranty repairs for the Manufacturer Defect. The Vehicle has been in AutoNation and Ford’s care, custody, and control for more than 50 days relating directly to the Manufacturer Defect. This Manufacturer Defect is not isolated to this Vehicle. This Manufacturer Defect has been known by the Ford Leadership Team. Evidenced by the Technical Service Bulletin 19-2232, dated 7/23/2019. Titled (3.5L Ecoboost – Excessive Oil Consumption With or Without DTC P0365/PO369 – Built On Or Before 1-April-2019). Ford has concealed the Manufacturing Defect in an attempt to limit the scope of the Ford Motor Company New Vehicle Limited Warranty responsibilities as it pertains to the oil consumption defect. Ford has violated the Magnuson-Moss Warranty Act and Texas consumer protection statutes. Ford has acted with negligence, willful misconduct, bad faith, and/or breach of express warranties. This Manufacturing Defect substantially impairs the use and market value of the Vehicle. The Manufacturing Defect continues to create a SERIOUS SAFETY HAZARD for my three babies, my wife, myself, and the public. Therefore, if Ford and/or AutoNation are unable to correct this Manufacturing Defect, I expect Ford to replace or repurchase the Vehicle. If this matter is not satisfactorily resolved by 6/25/2021 and I have been indemnified for any and all losses, damages, costs, fees, expenses and/or liabilities arising out of, involving, and/or in dealing with, t PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTI

5/28/2021

10R180 dropping from 10th gear to 5th gear when cruise is set and accelerator is pressed Truck will set advanced traction control warning off and slam so hard into 5th gear you are destructed looking to see if you were in a accident.. I have videos that were provided to Ford Motor Company and have had in 2 Ford dealership s 3 times for repairs.Ford Motor Company has 2 engineer cases opened on truck the second case they told dealership it was my fault with the abrupt shifting slamming and traction control warning at 72 mph on interstate. Ford refuses to address the safety issue. It is a hazard to me and passengers in my vehicle as well as the motoring public. Ford motor company has been notified they can assume liability if I am in a accident and someone is injured due to their negligence or refusal to fix defect. Truck has had issues since around 3500 on the odometer it now has 16,567 miles currently.This as well as any other erratic shifting complaints with said 10R180 should be fully investigated and taken seriously because it will and I am sure has contributed to crashes!!!!

7/16/2021

The contact owns a 2019 Ford F-150. The contact stated he was unable to hang up phone calls while the phone was connected to the vehicle through the USB cable. The contact stated the issue was distracting as he would need to take his eyes off the road to disconnect the phone to the vehicle in order to hang up the call. The vehicle was taken to the dealer who diagnosed that the vehicle software had failed, however they could not repair the issue as the vehicle software was ran by the manufacturer. The dealer advised the contact to stop using the USB cable. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 92,000.

9/28/2021

Door locks not functioning

11/21/2021

Rcm has lost communication all fuses are in working order. Pre collision has stopped working my parking brake, hill start assist and seat belt warnings have stopped as well. Air bag light, traction control, abs light and check engine lights are on in dash board. My truck only has 49000 miles on it and a major component has gone out how could this be my fault.

11/30/2021

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer directed the contact to file a complaint with NHTSA. The contact related the failure to NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages) however, the VIN was not included in the recall. The failure mileage was approximately 64,000.

3/3/2022