2013 Ford Expedition Owner Complaints

TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, A LOUD BANGING NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE AS THE WHEELS SEIZED. THE CONTACT WAS ABLE TO TRAVEL AT LOW SPEED IN 2-WHEEL DRIVE. THE VEHICLE WAS LATER TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FRONT AXLE SHAFT WAS FRACTURED AND CAUSED DAMAGE TO THE TRANSMISSION COOLING LINE AND OIL PAN. THE PARTS WERE ORDERED AND THE VEHICLE WAS SCHEDULED FOR REPAIRS WHEN THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.

12/11/2013

THE THROTTLE IS ERRATIC. SOMETIMES ACCELERATION FROM A STOP IS SMOOTH AND SOMETIMES ITS AS IF THE THROTTLE IS BINDING AGAINST SOMETHING. OTHER TIMES THE THROTTLE IS DEPRESSED AND NOTHING HAPPENS UNTIL THE VEHICLE SUDDENLY LURCHES FORWARD. THE LAST EPISODE WAS PULLING INTO A PARKING PLACE AND THE ENGINE SUDDENLY WENT INTO IDLE. I MASHED THE GAS MORE AND MORE AND IT SUDDENLY ALMOST LURCHED OVER THE CURB. I HAVE HAD IT TO[XXX] IN PLANO TEXAS ON SEVERAL OCCASIONS, EVEN LEAVING IT FOR SEVERAL DAYS FOR THEM TO DRIVE. THEY CHANGED SEVERAL ITEMS ON THE TRANSMISSION, BUT IN THE LAST FEW DAYS IT HAS WORSENED(MORE FREQUENT). THERE ARE NO ERROR CODES, BUT IT IS BECOMING UNSAFE TO DRIVE. I HAVE TO LEAVE THE CAR WITH A PARKING VALET WHEN MY WIFE RECEIVES MEDICAL TREATMENT AND THIS COULD BE PROBLEMATIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/17/2013

WHOLE CAR BURNT WITHIN LESS THAN 5 MIN, AIR CONDITION WAS WORKING FRONT BLOWER STOPPED WORKING, SMOKE STARTED COMING FROM DASHBOARD, RAN OUT OF THE CAR. SAW FIRE FROM THE DASH AND UNDER WIPER OUT SIDE OF THE CAR. WITHIN A MINUTE CAR WAS ON FIRE. EVERY THING BURNT WITHIN 5 MIN, INCLUDING HOOD SEATS. KIND OF SKELETON LEFT.

5/16/2015

WHEN WET OR RAINY CONDITIONS PERSIST THE FRONT PARK ASSIST SYSTEM ACTIVATES ANYTIME THE VEHICLE DROPS BELOW THE PRESENT SPEED THRESHOLD ALERTING THAT THERE IS AN 'OBJECT' PRESENT NEAR THE SENSOR. THE OCCURS WHEN THE VEHICLE IS STARTED AND PUT IN GEAR WHEN PARKED OR WHEN THE VEHICLE SLOWS FOR TRAFFIC OR TRAFFIC CONTROL DEVISES AND NO VEHICLES ARE PRESENT. THE SYSTEM ALSO RANDOMLY ALERTS IN CLEAR AND DRY CONDITIONS BUT THIS IS RARE (MAYBE ONCE A MONTH). THIS CAUSES A GRAVE SAFETY ISSUE AS YOU ARE UNSURE IF THERE COULD BE A SMALL PERSON OR ANIMAL PRESENT IN FRONT OF THE VEHICLE, THE DRIVER MUST TAKE EXTRA TIME TO EXIT THE VEHICLE AND VISUALLY VERIFY THAT NO ONE HAS ENTERED THE BLIND SPOT WHILE STOPPED OR PARKED. FORD CHECKED THE SYSTEM AND STATED THIS IS NORMAL AND A KNOWN ISSUE. THEY SAID THAT THEY ARE NOT SURE HOW TO REMEDY THE ISSUE BUT JUST TO USE EXTRA CAUTION. SERVICE HISTORY REPORTS ARE AVAILABLE ON THIS AS WELL AS VIDEO TO SHOW THIS ISSUE.

12/29/2015

THE GPS HAS NOT WORKED PROPERLY FROM DAY ONE. I HAVE HAD IT TO THE DEALER ON FOUR (4) TRIPS AND THE PROBLEM WITH THE GPS HAS NOT BEEN CORRECTED. THE SOFTWARE IS CURRENT BUT IT DIRECT ONE TO TURN WHERE THERE IS NO ROAD AND CANCELS BEFORE YOU REACH THE SITE PROGRAMMED INTO THE GPS. I CURRENTLY HAVE 6000 MILES ON THE VEHICLE I PURCHASED IN NOVEMBER 2012 AND NO CORRECTION OF THE GPS. *TR

5/10/2013

WHILE DRIVING AT APPROXIMATELY 35 MPH WE LOST ALL SYSTEMS INCLUDING EXTERIOR, INTERIOR AND EMERGENCY LIGHTS. WE WERE ABLE TO STOP WITHOUT GOING OFF THE ROAD, ONCE WE HAD STOPPED AND PUT VEHICLE IN PARK WE WERE UNABLE TO GET IT OUT OF PARK. WE COULD TURN THE ENGINE ON AND OFF, BUT STILL COULD NOT GET VEHICLE TO COME OUT OF PARK, NOR COULD WE GET THE LIGHTING SYSTEM TO COME BACK ON, THE ONLY LIGHTS THAT WORKED WERE THE DASH LIGHTS. THE COMPUTER SYSTEM INDICATED: 1- TOW HAUL MALFUNCTION 2- TIRE PRESSURE MANAGEMENT SYSTEM LIGHT ON. HAD VEHICLE TOWED TO FORD DEALER. THEY FOUND SEVERAL MODULES LOST COMMUNICATION WITH BCM, RESET SYSTEM, TEST DROVE BUT UNABLE TO DUPLICATE OR DETERMINE WHAT CAUSED THE PROBLEM. WE WERE IN A VERY DANGEROUS SITUATION AS IT WAS DARK, WE WERE ON A TURN IN THE ROAD AND IN THE CENTER OF THE ROAD WITH NO EMERGENCY LIGHTING. *TR

12/11/2013

THE THROTTLE IS ERRATIC. SOMETIMES ACCELERATION FROM A STOP IS SMOOTH AND SOMETIMES ITS AS IF THE THROTTLE IS BINDING AGAINST SOMETHING. OTHER TIMES THE THROTTLE IS DEPRESSED AND NOTHING HAPPENS UNTIL THE VEHICLE SUDDENLY LURCHES FORWARD. THE LAST EPISODE WAS PULLING INTO A PARKING PLACE AND THE ENGINE SUDDENLY WENT INTO IDLE. I MASHED THE GAS MORE AND MORE AND IT SUDDENLY ALMOST LURCHED OVER THE CURB. I HAVE HAD IT TO[XXX] IN PLANO TEXAS ON SEVERAL OCCASIONS, EVEN LEAVING IT FOR SEVERAL DAYS FOR THEM TO DRIVE. THEY CHANGED SEVERAL ITEMS ON THE TRANSMISSION, BUT IN THE LAST FEW DAYS IT HAS WORSENED(MORE FREQUENT). THERE ARE NO ERROR CODES, BUT IT IS BECOMING UNSAFE TO DRIVE. I HAVE TO LEAVE THE CAR WITH A PARKING VALET WHEN MY WIFE RECEIVES MEDICAL TREATMENT AND THIS COULD BE PROBLEMATIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/17/2013

TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 73 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SERVICE INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE LOST POWER AND REDUCED SPEED. THE DRIVER COASTED TO THE SIDE OF THE ROAD AND STOPPED THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

2/22/2017

WHILE DRIVING (SPEEDS RANGING FROM 25MPH- 70MPH) THE CRUISE CONTROL ON OUR 2013 FORD EXPEDITION LIMITED EL WILL SELF ENGAGE. TAPPING THE BREAKS AND HITTING THE CRUISE CONTROL "OFF" SWITCH WILL TEMPORARILY DEACTIVATE CRUISE CONTROL BUT IT WILL REENGAGE WITHOUT DRIVER ENGAGING CRUISE CONTROL ACCELERATING THE CAR. THIS HAS HAPPENED MULTIPLE TIMES EVEN AFTER TURNING OFF AND RESTARTING THE CAR (AND ACROSS MULTIPLE DAYS).

8/26/2017

CRUISE CONTROL SELF ENGAGES AND ACCELERATES. TAPPING BREAK OR PRESS THE OFF SWITCH WILL DEACTIVATE, BUT CRUISE WILL CONTINUALLY SELF ENGAGE.

8/7/2018

LEFT FRONT STRUT FAILED LOSING CHARGE AND CAUSING UNSAFE STEERING AND SUSPENSION MOVEMENT WITH LESS THAN 31K MILES. RIGHT REAR STRUT FAILED SHORTLY AFTER. FORD STATES THIS IS A KNOWN SAFETY ISSUE BUT NO RECALL.

12/29/2015

RIGHT REAR STRUT FAILED CAUSING HANDLING ISSUES AND SAFETY CONCERNS.

12/29/2015

TL - THE CONTACT OWNS A 2013 FORD EXPEDITION. THE CONTACT STATED THAT THE ANTI SKID (ABS) SYSTEM ACTIVATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT A CHIME SOUNDED AND THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND FUNCTIONED AS NORMAL. THE CONTACT WAS CONCERNED FOR HIS SAFETY BECAUSE THE FAILURE COULD POTENTIALLY RESULT IN A CRASH. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER AND SOME SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. DR

10/4/2014

UPON BRAKING AT HIGH SPEEDS SUCH AS 65 MPH EXITING THE INTERSTATE, THE. STEERING WHEEL WOULD SHUDDER VIOLENTLY, THEREFORE IN JANUARY 2016 AT 39,416 MILES, HAD FRONT BRAKES AND ROTORS REPLACED PRIOR TO DRIVING IN THE ROCKY MOUNTAINS OF COLORADO. BY JULY~ AUGUST 2016, REOCCURRENCE OF SAME PROBLEM SO TOOK VEHICLE TO AN ALIGNMENT SHOP FOR SERVICE, WHERE NEW ROTORS WERE THE PLAN BUT THEY DISCOVERED FRONT BRAKES ALSO NEEDED REPLACING SO BOTH REPLACED ON THE FRONT. NOW, NOVEMBER 10, MILEAGE IS 54,125, AND VISITED FORD DEALER AFTER SMOKE AND GROANING NOISE OCCURRED. I WAS TOLD FRONT BRAKES WEREN'T SAFE TO DRIVE. I HAVE NOW PAID FOR NEW FRONT BRAKE, NEW FRONT CALIPER, NEW BRAKE HOSE.

11/12/2016

TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE "T-BONED" ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST, NECK, AND LOWER LEFT LEG, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS 65,000.

2/21/2017

The airbag case/seal is ruptured and splitting in the center of the steering wheel and looks like it will self-deploy on its own. Their airbag warning light is NOT illuminated.

8/16/2023

NO SAFETY SEAT BELT WARNING LIGHT AND INDICATOR CHIME WHEN ADULT SETTING IN THE PASSENGER SET WITHOUT SEAT BELT FASTENED. VEHICLE ENGINE ON, TRANSMISSION IN DRIVE. THE DRIVERS SIDE WARNING LIGHT AND INDICATOR CHIME WORKS CORRECTLY AS YOU WOULD EXPECT IT TO. THE VEHICLE HAS OPERATED THIS WAY FROM THE DAY WE PURCHASED THE VEHICLE APPROXIMATELY 33 DAYS AGO AND IT NOW HAS 2800 MILES. *TR

2/6/2013

THE VEHICLE WILL SWITCH GEARS WHILE TRAVELS NG AT 70 MILES PER HOUR. I IMMEDIATELY PULL TO SIDE AND HAVE TO STOP AUTOMOBILE AND RESTART. THE DASH SHOWS MOTOR AND CHECK ENGINE. AT THIS TIME THE PASSENGER SEAT BELT WILL NOT REMAIN LATCHED. THE AIR CONDITIONER HAS STOPPED WORKING. MY SPOUSE IS A MECHANIC AND CHECKED THE PLUG BELOW THE GLOVE COMPARTMENT. THE PLUG RECEIVER (NOT SURE WHAT IT'S CALLED ) HAD A WHOLE MELTED IN BOTTOM OF FEMALE AND OF PLUG.

6/6/2019

THE THROTTLE IS ERRATIC. SOMETIMES ACCELERATION FROM A STOP IS SMOOTH AND SOMETIMES ITS AS IF THE THROTTLE IS BINDING AGAINST SOMETHING. OTHER TIMES THE THROTTLE IS DEPRESSED AND NOTHING HAPPENS UNTIL THE VEHICLE SUDDENLY LURCHES FORWARD. THE LAST EPISODE WAS PULLING INTO A PARKING PLACE AND THE ENGINE SUDDENLY WENT INTO IDLE. I MASHED THE GAS MORE AND MORE AND IT SUDDENLY ALMOST LURCHED OVER THE CURB. I HAVE HAD IT TO[XXX] IN PLANO TEXAS ON SEVERAL OCCASIONS, EVEN LEAVING IT FOR SEVERAL DAYS FOR THEM TO DRIVE. THEY CHANGED SEVERAL ITEMS ON THE TRANSMISSION, BUT IN THE LAST FEW DAYS IT HAS WORSENED(MORE FREQUENT). THERE ARE NO ERROR CODES, BUT IT IS BECOMING UNSAFE TO DRIVE. I HAVE TO LEAVE THE CAR WITH A PARKING VALET WHEN MY WIFE RECEIVES MEDICAL TREATMENT AND THIS COULD BE PROBLEMATIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/17/2013

SEVERAL STALLS FOLLOWED BY CRANK NO START CONDITIONS OVER SEVERAL MONTHS WITH NO ASSOCIATED CHECK ENGINE LIGHT, CODE P0627 WHILE VEHICLE IN MOTION. 4M AUTO SERVICE CENTER ABILENE TX PERFORMED FUSE 27 RELOCATION TO FUSE 73 ACCOMPLISHED. VEHICLE RETURNED TO SERVICE. SEVERAL STALLS FOLLOWED BY CRANK NO START CONDITIONS OVER SEVERAL MONTHS WITH NO ASSOCIATED CHECK ENGINE LIGHT, CODE P0627 WHILE VEHICLE IN MOTION. CODE CLEARED, VEHICLE RETURNED TO SERVICE. STALLED FOLLOWED BY CRANK NO START CONDITIONS WITH CHECK ENGINE LIGHT, CODES P025A, U0109 AND P0627 WHILE VEHICLE STATIONARY. 4M AUTO SERVICE CENTER ABILENE TX REPLACED FUEL PUMP CONTROL MODULE. VEHICLE RETURNED TO SERVICE. SEVERAL STALLS FOLLOWED BY CRANK NO START CONDITIONS OVER SEVERAL MONTHS WITH NO ASSOCIATED CHECK ENGINE LIGHT NO CODES. VEHICLE OWNER REPLACED FUEL PUMP DUE TO BURNT WIRE (SEE ATTACHED PHOTO). VEHICLE RETURNED TO SERVICE. CONTACTED 4M AUTO SERVICE CENTER, ARROW FORD ABILENETX AAND FORD MOTOR COMPANY CUSTOMER SERVICE.

1/16/2020

FRONT SEAT HEADRESTS ARE INTOLERABLE. HAVE NEVER DRIVEN A VEHICLE THAT CAUSED SUCH SEVERE DISCOMFORT DUE TO POSITIONING OF HEAD RESTS. NEEDS ABILITY TO ADJUST TILT FORWARD AND BACK. FIXED POSITION IS ANGLED FORWARD WAY TOO MUCH. VERY DISTRACTING WHILE DRIVING. PLEASE HELP?! *TR

8/16/2014

THE VEHICLE WILL SWITCH GEARS WHILE TRAVELS NG AT 70 MILES PER HOUR. I IMMEDIATELY PULL TO SIDE AND HAVE TO STOP AUTOMOBILE AND RESTART. THE DASH SHOWS MOTOR AND CHECK ENGINE. AT THIS TIME THE PASSENGER SEAT BELT WILL NOT REMAIN LATCHED. THE AIR CONDITIONER HAS STOPPED WORKING. MY SPOUSE IS A MECHANIC AND CHECKED THE PLUG BELOW THE GLOVE COMPARTMENT. THE PLUG RECEIVER (NOT SURE WHAT IT'S CALLED ) HAD A WHOLE MELTED IN BOTTOM OF FEMALE AND OF PLUG.

6/6/2019

AS I WAS DRIVING ON THE HIGHWAY, THE SPEEDOMETER STOPPED OPERATING AND FUEL INFO MALFUNCTIONED. THE TPMS SENSOR LIGHT CAME ON AS WELL. I TURNED THE CAR OFF AND BACK ON TO FIND IT WAS ALL WORKING AGAIN.

6/14/2019

TODAY AS I WAS DRIVING ON PERRY RD ABOUT TO TURN ONTO FM 1960 RD E. WHEN I STARTED TO ACCELERATE TO TURN, MY TRANSMISSION DOWN SHIFTED WHILE I'M DRIVING AT ABOUT 15 MILES AN HOUR INSTEAD OF GOING UP AND JERKED MY CAR PRETTY GOOD. I LET GO OF THE GAS PEDAL FOR A SECOND, THEN TRIED AGAIN SLOWLY. THE CAR STARTED TO JERK AS IF IT WAS STRUGGLING TO ACCELERATE FORWARD. IT DID AFTER ABOUT 10 SECONDS. THEN THE SPEEDOMETER DROPPED DOWN TO 0 AND MY DIGITAL FUEL INFORMATION THAT'S DISPLAYED ON MY DASH DOTTED OUT AND A SCREWDRIVER ICON FLASHED FOR A FEW TIMES. THE CAR THEN STARTED TO MOVE SMOOTHLY, BUT SEEMED STUCK IN GEAR. THIS FOLLOWED WITH THE TMPS SENSOR KICKING ON. NO CHECK ENGINE LIGHTS SHOWED UP DURING THIS PERIOD AND WHEN I GOT TO WHERE I WAS SAFE, I TURNED THE CAR OFF FOR ABOUT 15 MINUTES. WHEN I TURNED IT ON AGAIN, IT WAS PERFECTLY NORMAL. THIS HAS HAPPENED BEFORE WHILE I DROVE ON A MAJOR HIGHWAY AND IT IS SCARY. NO DIAGNOSTIC TEST HAS FOUND AN ISSUE AND I CANNOT AFFORD TO PAY FOR AN EXPLORATORY SERVICE AS I JUST DID A COOLANT REPAIR A COUPLE OF WEEKS AGO.

6/16/2019

During a recent oil change and tire rotation, my mechanic advised the lug nuts on my tires needed to be replaced due to swelling and distortion. I was advised this is a known problem by Ford but no recall is in force as of yet. I incurred a cost to have all of them replaced.

9/28/2021

Lug Nuts cannot be removed due to defective design. Impossible to properly maintain tires or to remove wheel in case of roadside emergency. Each wheel has 6 lug nuts that must ALL work properly together. All 24 of my lug nuts had to be forcibly removed/replaced in order to perform tire maintenance and to be proactive against the safety risk of malfunction while being operated on the road. Ford has never made me aware of this issue. Krause Ford in Woodstock Georgia inspected the lug nuts and recommended replacement at my expense due Ford Corporate not recognizing this as a problem with their product. Tire/wheel maintenance is an important safety issue.

8/26/2022

THE GPS HAS NOT WORKED PROPERLY FROM DAY ONE. I HAVE HAD IT TO THE DEALER ON FOUR (4) TRIPS AND THE PROBLEM WITH THE GPS HAS NOT BEEN CORRECTED. THE SOFTWARE IS CURRENT BUT IT DIRECT ONE TO TURN WHERE THERE IS NO ROAD AND CANCELS BEFORE YOU REACH THE SITE PROGRAMMED INTO THE GPS. I CURRENTLY HAVE 6000 MILES ON THE VEHICLE I PURCHASED IN NOVEMBER 2012 AND NO CORRECTION OF THE GPS. *TR

5/10/2013

WHILE DRIVING AT APPROXIMATELY 35 MPH WE LOST ALL SYSTEMS INCLUDING EXTERIOR, INTERIOR AND EMERGENCY LIGHTS. WE WERE ABLE TO STOP WITHOUT GOING OFF THE ROAD, ONCE WE HAD STOPPED AND PUT VEHICLE IN PARK WE WERE UNABLE TO GET IT OUT OF PARK. WE COULD TURN THE ENGINE ON AND OFF, BUT STILL COULD NOT GET VEHICLE TO COME OUT OF PARK, NOR COULD WE GET THE LIGHTING SYSTEM TO COME BACK ON, THE ONLY LIGHTS THAT WORKED WERE THE DASH LIGHTS. THE COMPUTER SYSTEM INDICATED: 1- TOW HAUL MALFUNCTION 2- TIRE PRESSURE MANAGEMENT SYSTEM LIGHT ON. HAD VEHICLE TOWED TO FORD DEALER. THEY FOUND SEVERAL MODULES LOST COMMUNICATION WITH BCM, RESET SYSTEM, TEST DROVE BUT UNABLE TO DUPLICATE OR DETERMINE WHAT CAUSED THE PROBLEM. WE WERE IN A VERY DANGEROUS SITUATION AS IT WAS DARK, WE WERE ON A TURN IN THE ROAD AND IN THE CENTER OF THE ROAD WITH NO EMERGENCY LIGHTING. *TR

12/11/2013

2013 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO FALSE ALARM ISSUES WITH VEHICLE PARKING AID MODULE FAILURE. *SMD THE CONSUMER STATED WHEN HIS WIFE STARTED THE VEHICLE, THE PARKING AID WARNING TONE WAS SOLID AND EMITTED A LOUD NOISE, THAT CAUSED A HUGE DISTRACTION. THE CONSUMER STATED THE FAILURE WAS INTERMITTENT, AND THE FAULTS CODES WERE NOT BEING CAPTURED BY THE COMPUTER. THE CONSUMER STATED ONCE AGAIN, THERE WAS ANOTHER INTERMITTENT PARKING AID FAULTY WARNING TONE. UPDATED 01/30/14 FORD FIELD SERVICE ENGINEER RECOMMENDED REPLACING 4 SENSORS IN THE FRONT BUMPER, AS WELL AS THE DRIVER'S KEYLESS ENTRY PAD, AS IT HAD SEVERAL LED'S THAT WERE NOT ILLUMINATED. THE CONSUMER WAS NOT SURE, IF THE PROBLEM CORRECTED, BECAUSE THE FALSE WARNING TONES, WERE INTERMITTENT.

1/23/2014

THURSDAY, MARCH 6TH, WHILE DRIVING 70 MPH ON IH40 IN EASTERN ARKANSAS MY SUNROOF EXPLODED. TRAFFIC WAS MOVING NICELY AND I WAS NOT CLOSE ENOUGH BEHIND OTHER VEHICLES FOR ANYTHING TO HAVE IMPACTED MY EXPEDITION. WEATHER WAS NOT A FACTOR. THE SHADE OF THE SUNROOF WAS OPEN, BUT THE SUNROOF ITSELF WAS CLOSED. WE (MY SONS AND I) HEARD A LOUD NOISE AND GLASS RAINED DOWN ON ME AND MY 15 YEAR OLD SON WHO WAS IN THE FRONT SEAT. THE SUNROOF HAD A HUGE HOLE IN THE MIDDLE OF IT AND THE REMAINING GLASS WAS SHATTERED COMPLETELY. AT THE FIRST OPPORTUNITY TO SAFELY STOP, WE DISCOVERED THAT THE REMAINING GLASS WAS BOWED UP... IT HAD SHATTERED OUTWARD NOT INWARD TOWARD THE CABIN. WE THEN CLOSED THE SHADE AND STOPPED AT THE FIRST FORD DEALERSHIP ON OUR ROUTE (IN BENTON, AR - ABOUT 2 HOURS AWAY). THEY SAID THEY COULD NOT DO ANYTHING. WE CONTINUED ON OUR TRIP AND STOPPED AT A LARGE FORD DEALERSHIP IN ARLINGTON, TX FOR ASSISTANCE. THE SERVICE TECH TOOK PICTURES AND SENT THEM TO FORD. I CALLED HIM THE FOLLOWING MONDAY AND HE SAID FORD WOULD NOT COVER GLASS BREAKAGE. WE COULD HAVE BEEN SERIOUSLY INJURED IF I HAD NOT MAINTAINED CONTROL OF MY VEHICLE. I HAVE PICTURES AND CAN SEND THEM TO YOU. I UNDERSTAND THAT HYUNDAI HAS ISSUED A RECALL FOR THIS SAME PROBLEM AND WONDER IF FORD IS GETTING THEIR SUNROOF'S FROM THE SAME MANUFACTURER. ANY ASSISTANCE YOU CAN PROVIDE BY LOOKING INTO THIS MATTER WITH FORD MOTORS IS APPRECIATED. *TR

3/16/2014

TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. WHILE DRIVING 45 MPH, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. IN ADDITION, THE FRONT DRIVER SIDE DOOR WOULD NOT CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

2/1/2017

TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. THE VEHICLE EXPERIENCED INDEPENDENT BRAKING WHILE BEING OPERATED AT 70 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. IN ADDITION, THE FUEL GAUGE AND SPEEDOMETER FAILED TO DISPLAY CORRECT INFORMATION. THE DEALER (FRIENDLY FORD OF CROSBY, 2425 US-90 BUS, CROSBY, TX) DIAGNOSED THAT THE TRANSMISSION MODULE FAILED AND RECOMMENDED IT BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 15410976. THE FAILURE MILEAGE WAS 86,000. *JS

8/3/2018

TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. THE VEHICLE EXPERIENCED INDEPENDENT BRAKING WHILE BEING OPERATED AT 70 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. IN ADDITION, THE FUEL GAUGE AND SPEEDOMETER FAILED TO DISPLAY CORRECT INFORMATION. THE DEALER (FRIENDLY FORD OF CROSBY, 2425 US-90 BUS, CROSBY, TX) DIAGNOSED THAT THE TRANSMISSION MODULE FAILED AND RECOMMENDED IT BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 15410976. THE FAILURE MILEAGE WAS 86,000. *JS

8/3/2018

INTERMITTENT PART OF WIPER CONTROL NOT WORKING

1/30/2020

2013 FORD EXPEDITION WILL NOT SHIFT OUT OF PARK. VEHICLE WILL NOT REVERSE OR DRIVE. I WAS STUCK AT MY BANK DRIVE THRU. I COULD NOT SHIFT OUT OF PARK TO GO FORWARD OR REVERSE. *TR

5/7/2020

Transmission fluid cooler line ruptured causing loss of propulsion. There is a known and common problem with the cooler lines breaking at the fitting where the Transmission lines meet the cooler. There is a meeting of dis-similar metals (Aluminum and Steel) in this fitting that is thought to increase the risk of fracture. There are multiple reports of the fitting fracturing in the same place in Ford Forums and Youtube videos. This affects the Ford F150s, Expeditions and similar Lincoln models.

6/9/2022

The contact owns a 2013 Ford Expedition. The contact stated that when she attempted to operate the heating system, she heard a loud whistling sound and knob became stuck on high speed. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the blower motor controller and connector had burned and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the independent mechanic where it was diagnosed that the blower motor controller and connector needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and to call the NHTSA Hotline for assistance. The failure mileage was approximately 134,000.

12/7/2022

The contact owns a 2013 Ford Expedition. The contact stated that when she attempted to operate the heating system, she heard a loud whistling sound and knob became stuck on high speed. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the blower motor controller and connector had burned and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the independent mechanic where it was diagnosed that the blower motor controller and connector needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and to call the NHTSA Hotline for assistance. The failure mileage was approximately 134,000.

12/7/2022

The contact owned a 2013 Ford Expedition. The contact stated that while driving at an undisclosed speed, he started to see smoke located underneath the front passenger dashboard. The contact then stated that he then noticed that flames had started to ignite. No warning lights were illuminated. The contact stated that he immediately pulled the vehicle off the road and exit the vehicle and as the vehicle flames started to spread throughout the vehicle. No injuries were sustained. No medical attention was required. The fire department was notified and extinguished the fire. A fire report was filed. The vehicle was towed to a tow lot. The contact stated that the vehicle was then towed to an undisclosed lot by the insurance company. The contact was unsure if the vehicle was deemed a total loss. The dealer was not notified of the failure. The contact stated that the vehicle was a total loss. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 150,000.

6/1/2023

The contact owns a 2013 Ford Expedition. The contact stated that while driving at various speeds, there was an abnormal tapping sound coming from the passenger’s side of the engine compartment. The vehicle was taken to the local dealer who replaced twelve rocker arms from the passenger’s side of the engine, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 95,833.

9/26/2023

The contact owns a 2013 Ford Expedition. The contact stated while driving 65 MPH, the vehicle independently decelerated to 0 MPH. The check engine warning light and the wrench symbol was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was due to a faulty main control valve body in the transmission. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure and advised the contact to call NHTSA Hotline for assistance. The failure mileage was approximately 200,080

11/20/2023