2012 Ford Expedition Owner Complaints

ON MANY OCCASIONS FROM AROUND MAY OR JUNE OF 2013, WHEN THE CAR IS ACCELERATING FROM FIRST TO SECOND GEAR IT "JUMPS". IT FEELS AS IF SOMEONE HAS HIT THE BACK OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP 3 TIMES. EACH TIME THEY HAVE UPDATED THE SOFTWARE AND SUPPOSEDLY SOLVED THE PROBLEM. AFTER EACH RETURN OF THE VEHICLE THE PROBLEM HAD ONLY GOTTEN WORSE. THE SECOND TIME AFTER BEING "FIXED" BY THE DEALERSHIP THE VERY NEXT DAY SOMEONE ALMOST REAR ENDED THE VEHICLE BECAUSE THE "JUMP" WAS SO IMPACTFUL THAT I SUDDENLY APPLIED MY BRAKES THINKING SOMEONE HAD REAR ENDED ME. THE CAR BEHIND ME STOP JUST AN HAIR SHORT OF HITTING THE VEHICLE. BEYOND GETTING WHIPLASH FROM THE CONSTANT "JUMPS", I AM AFRAID THAT SOMETHING VERY SERIOUS WILL HAPPEN IF THIS IS NOT FIXED OR CORRECTED. *TR

10/28/2013

COULD HEAR A LOUD METAL TO METAL GRINDING SOUND. FINALLY HAD THE EXPEDITION TOWED TO DEALERSHIP. 3 STRUTS NEED TO BE REPLACED AS WELL AS THE SHOCKS. DRIVER SIDE BEARING WAS WORN OUT. THE PASSENGER SIDE IS ALMOST THERE. THE EXPEDITION ONLY HAS 50,000 MILES. AFTER GETTING THIS INFORMATION FROM THE DEALER WE READ THE POWER TRAIN WARRANTY. THE WARRANTY WILL ONLY REPLACE THE DRIVER SIDE BEARING. WHEN THE PASSENGER SIDE IS MAKING THE SAME NOISE DEALERSHIP SAID TO BRING IT IN.

12/8/2015

DRIVING DOWN THE HIGHWAY AT 65 MPH IN THE LEFT LANE WHEN THE CAR LOST ALL POWER. WE WERE ABLE TO COAST TO THE SIDE OF THE HIGHWAY BECAUSE WE WERE TRAVELING AT THE RATE OF SPEED LISTED ABOVE WITH NO POWER. THIS IS EXTREMELY DANGEROUS TO SOMEONE IN THIS POSITION. AS WE ATTEMPTED TO SEE IF WE COULD FIGURE OUT WHAT HAD OCCURRED AN ERROR APPEARED ON THE SERVICE DISPLAY OF SERVICE ADVANCE TRAC. A FEW MINUTES LATER WE NOTICED THE ADDITIONAL CODE OF TIRE PRESSURE MONITOR FAULT. WE HAD TO GET THE VEHICLE TOWED AT THIS POINT. NOT SATISFIED AS THE COULD BE HUGE SAFETY ISSUE. *TR

2/14/2014

SMELLED A BURNING PLASTIC SMELL FROM THE REAR OF THE VEHICLE . AFTER SEARCHING I DISCOVERED THE 3RD BRAKE LIGHT HOUSING HAD OVERHEATED AND HAS MELTED IN THE FRAME FROM THE HEAT OF THE LIGHTING. THIS IS A STOCK HOUSING FROM FORD WITH FORD INSTALLED LIGHTS. *TR

12/11/2014

STOPPED AT 0MPH. WITNESS IN CAR BEHIND. FOOT ON BRAKE. TOUCHED ACCELERATOR NORMALLY. HEARD NOISE. CAR TOOK OFF AT HIGH SPEED. HIT WALL APPROX TWENTY FEET AWAY. BOTH FRONT AIRBAGS DEPLOYED. NO ONE IN PASSENGER SEAT. SEAT BELT ON, PER DRIVER, WITNESS WHO HELPED DRIVER THRU WINDOW, AND EXAMINATION OF SEAT BELT BY INSPECTOR. HOWEVER EDR READ SEAT BELT AS NOT ENGAGED. BRAKE READ AS NOT ENGAGED, HOWEVER EDR ALSO READ VEHICLE AT 0MPH. ACCELERATOR 0% AT 3.5 SECONDS PRIOR TO IMPACT, INITIAL ACCELERATION 23% THREE SECONDS PRIOR TO IMPACT, 99% 1.5 SECONDS PRIOR TO IMPACT. ENGINE RPMS DATA MAY NOT BE APPROPRIATE. MULTIPLE VEHICLES USING REMOTE CONTROLS AT NEARBY GATE. *TR UPDATED 12/27/12 *CN UPDATED 21/31/2012 *JS

12/9/2012

AFTER ENGAGING THE 4X4 VIA THE DASHBOARD CONTROL KNOB THE "SERVICE ADVANCE TRACK" MESSAGE WAS SHOWN IN THE INSTRUMENT CLUSTER. THE 4X4 WAS DISENGAGED AND THE VEHICLE WAS THEN STOPPED. THE INDICATOR LIGHTS FOR THE ABS, STABILITY CONTROL AND 4X4 WERE THEN ILLUMINATED ON THE INSTRUMENT CLUSTER. THE VEHICLE WAS RESTARTED AND AT THIS POINT ALL STABILITY CONTROL, ANTI-LOCK BRAKES AND OTHER POWERTRAIN SAFETY FEATURES WERE COMPLETELY INOPERABLE AND/OR DISABLED. THE VEHICLE WAS SERVICED AND A FAILURE OF THE WHEEL SPEED SENSOR WAS NOTED. *TR

1/13/2014

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR MOVED IRREGULARLY, MAKING IT DIFFICULT FOR PASSENGERS TO EXIT THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT WHILE DRIVING 15 MPH, THE INSTRUMENT PANEL AND THE ALERT SYSTEM STATED THAT THE DOOR WAS AJAR. THE MANUFACTURER WAS NOTIFIED AND DISPATCHED AN INSPECTOR. THE INSPECTOR, WHO EXAMINED THE VEHICLE, DETERMINED THAT THERE WAS A GAP BETWEEN THE DOOR AND THE FRAME, BUT STATED THAT IT WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 12,000.

5/2/2013

VEHICLE ACCELERATED UNINTENDED AND UNEXPECTED. SPEED WAS UNCONTROLLABLE. DRIVER AVOIDED TO THE BEST OF HIS ABILITIES STANDING WORKERS AND UNINTENTIONALLY HIT TWO OTHER VEHICLES AND WORKERS INSIDE THOSE VEHICLES. 6 INJURED TAKEN BY AMBULANCE TWO CRITICALLY HURT! *TR

8/6/2014

VEHICLE ACCELERATED UNINTENDED AND UNEXPECTED. SPEED WAS UNCONTROLLABLE. DRIVER AVOIDED TO THE BEST OF HIS ABILITIES STANDING WORKERS AND UNINTENTIONALLY HIT TWO OTHER VEHICLES AND WORKERS INSIDE THOSE VEHICLES. 6 INJURED TAKEN BY AMBULANCE TWO CRITICALLY HURT! *TR

8/6/2014

WHILE DRIVING MY 2012 EXPEDITION 45 - 60 MPH, THE VEHICLE DOWNSHIFTED WITHOUT WARNING AND STALLED MORE THAN ONCE AND JERKED REPEATEDLY. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP TWICE FOR THE SAME OCCURENCE LISTED ON THE RECALL NOTIFICATION. THE DEALER CLAIMS THEY "FIXED" THE PROBLEM BY INSTALLING THE NEW SOFTWARE AGAIN. THE ISSUE OCCURED AGAIN WHILE DRIVING HOME WITH MY FAMILY IN THE VEHICLE ON THE HIGHWAY WHERE THE ACCELERATION DROPPED DOWN TO FIRST AND THE REAR TIRE LOCKED UP. WE ALL THOUGHT WE WERE ABOUT TO DIE WITH THE TRAFFIC COMING BEHIND US. FORD NEEDS TO RESOLVE THIS ISSUE AND I HAVE NEVER EXPERIENCED SOMETHING SO DANGEROUS BEFORE. FORD MUST BE HELD ACCOUNTABLE FOR THIS DEFECT AND FIX THE ISSUE AS PEOPLE HAVE INVESTED IN PURCHASING THIER BRAND. I PRAY NO ONE GETS INJURED FROM THIS MALFUCTION AND DEFECT ON THESE VEHICLES.

11/20/2016

SPONTANEOUS AND COMPLETE FAILURE OF PASSENGER SIDE THIRD ROW/CARGO GLASS. NO OTHER CARS IN SIGHT ON A SMOOTH ROAD, APPROXIMATELY 72 DEGREES OUTSIDE. TRAVELING SLIGHTLY BELOW HIGHWAY SPEED AS WE HAD JUST COME THROUGH A CURVE. LOUD POPPING SOUND AND THE ENTIRE WINDOW WAS SIMPLY GONE, BROKEN IN A MILLION SHARDS THAT WENT EVERY DIRECTION, INSIDE AND OUTSIDE OF THE VEHICLE. GLASS EMBEDDED IN SECOND ROW SEAT BACKS, AND ALL ITEMS IN CARGO AREA. VISIBLE SCRATCHES AND GOUGES IN PLASTIC SURROUNDING THE WINDOW FROM THE FORCE OF THE GLASS HITTING IT. HAD ANYONE BEEN SITTING IN THE THIRD ROW, THEY WOULD HAVE BEEN SERIOUSLY INJURED.

5/12/2015

PAINT BLISTERS ARE STARTING TO APPEAR ON REAR LIFT GATE. DEALER HAS INDICATED THAT THIS IS NOT RUST BUT CORROSION DUE TO THE ALUMINIUM MATERIAL THAT THE LIFT GATE IS MADE OF AND POOR PREP WORK OR CONTAMINATION FROM THE FACTORY PAINT. THEY INDICATED THAT THEY HAVE SEEN THIS BEFORE AND IT WILL MOST LIKELY CONTINUE UNTIL THE LIFT GATE IS REPAINTED. THEY ALSO TOLD ME THE HOOD MAY ALSO HAVE THIS ISSUE IN THE FUTURE SINCE IT IS ALSO ALUMINUM. A CAR THAT IS THREE YEARS OLD AND GARAGE KEPT SHOULD NOT HAVE BLISTERING PAINT. MY OTHER VEHICLE IS OVER 10 YEARS OLD AND BESIDES CHIPS THE PAINT IS FINE.

6/29/2015

AFTER ENGAGING THE 4X4 VIA THE DASHBOARD CONTROL KNOB THE "SERVICE ADVANCE TRACK" MESSAGE WAS SHOWN IN THE INSTRUMENT CLUSTER. THE 4X4 WAS DISENGAGED AND THE VEHICLE WAS THEN STOPPED. THE INDICATOR LIGHTS FOR THE ABS, STABILITY CONTROL AND 4X4 WERE THEN ILLUMINATED ON THE INSTRUMENT CLUSTER. THE VEHICLE WAS RESTARTED AND AT THIS POINT ALL STABILITY CONTROL, ANTI-LOCK BRAKES AND OTHER POWERTRAIN SAFETY FEATURES WERE COMPLETELY INOPERABLE AND/OR DISABLED. THE VEHICLE WAS SERVICED AND A FAILURE OF THE WHEEL SPEED SENSOR WAS NOTED. *TR

1/13/2014

DRIVING DOWN THE HIGHWAY AT 65 MPH IN THE LEFT LANE WHEN THE CAR LOST ALL POWER. WE WERE ABLE TO COAST TO THE SIDE OF THE HIGHWAY BECAUSE WE WERE TRAVELING AT THE RATE OF SPEED LISTED ABOVE WITH NO POWER. THIS IS EXTREMELY DANGEROUS TO SOMEONE IN THIS POSITION. AS WE ATTEMPTED TO SEE IF WE COULD FIGURE OUT WHAT HAD OCCURRED AN ERROR APPEARED ON THE SERVICE DISPLAY OF SERVICE ADVANCE TRAC. A FEW MINUTES LATER WE NOTICED THE ADDITIONAL CODE OF TIRE PRESSURE MONITOR FAULT. WE HAD TO GET THE VEHICLE TOWED AT THIS POINT. NOT SATISFIED AS THE COULD BE HUGE SAFETY ISSUE. *TR

2/14/2014

STOPPED AT 0MPH. WITNESS IN CAR BEHIND. FOOT ON BRAKE. TOUCHED ACCELERATOR NORMALLY. HEARD NOISE. CAR TOOK OFF AT HIGH SPEED. HIT WALL APPROX TWENTY FEET AWAY. BOTH FRONT AIRBAGS DEPLOYED. NO ONE IN PASSENGER SEAT. SEAT BELT ON, PER DRIVER, WITNESS WHO HELPED DRIVER THRU WINDOW, AND EXAMINATION OF SEAT BELT BY INSPECTOR. HOWEVER EDR READ SEAT BELT AS NOT ENGAGED. BRAKE READ AS NOT ENGAGED, HOWEVER EDR ALSO READ VEHICLE AT 0MPH. ACCELERATOR 0% AT 3.5 SECONDS PRIOR TO IMPACT, INITIAL ACCELERATION 23% THREE SECONDS PRIOR TO IMPACT, 99% 1.5 SECONDS PRIOR TO IMPACT. ENGINE RPMS DATA MAY NOT BE APPROPRIATE. MULTIPLE VEHICLES USING REMOTE CONTROLS AT NEARBY GATE. *TR UPDATED 12/27/12 *CN UPDATED 21/31/2012 *JS

12/9/2012

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED AND HEARD A SOUND WHEN THE WHEELS WERE TURNING. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER DIAGNOSED THAT THE AIR BAG HARNESS AND SHOCKS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE WITH THE SHOCKS RECURRED MULTIPLE TIMES AND WERE REPLACED MULTIPLE TIMES. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER BECAUSE SHE ASSUMED THAT THE VEHICLE HAD INCLUDED THE RESTRAINT CONTROL MODULE AND THE SAFETY BELT MINDER PER THE VEHICLE'S OWNER MANUAL. THE CONTACT COULD NOT UNDERSTAND WHY THE VEHICLE HAD NOT BEEN BEEPING AS USUAL TO NOTIFY HER WHEN AN OCCUPANT WAS UNBLOCKED. THE DEALER AND THE MANUFACTURER INFORMED THE CONTACT THAT THE RCM HAD NOT BEEN MANUFACTURED WITH THE VEHICLE, EVEN THOUGH THE MANUAL STATED THAT THE RCM WAS INCLUDED. THE DEALER THEN IDENTIFIED THAT THE PASSENGER AIR BAG NEEDED TO BE REPLACED AND THAT WAS WHAT CAUSED THE SERIES OF BEEPING SOUNDS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,311.

4/29/2015

WHILE DRIVING THE REAR AIR SUSPENSION FAILED ABRUPTLY CAUSING THE REAR OF THE VEHICLE TO BOTTOM OUT. THE VEHICLE LOST HANDLING ABILITY, COULD NOT BE DRIVEN AND HAD TO BE TOWED TO THE DEALER FOR WARRANTY REPAIR. THIS IS A SERIOUS SAFETY ISSUE IN THAT I USE THE VEHICLE TO TOW BOATS AND SNOWMOBILE TRAILERS OFTEN AT HIGHWAY SPEED. IF THE AIR SUSPENSION WERE TO FAIL WHILE ATTACHED TO A TRAILER THE TONGUE WILL HIT THE ROADWAY AND MAY BE A SERIOUS SAFETY ISSUE. I THINK THE SUSPENSION SHOULD BE RE-DESIGNED TO INCLUDE A SET OF SPRINGS TO PREVENT THE SUSPENSION FROM COMPLETELY BOTTOMING OUT IF THE AIR SUSPENSION FAILS. *TR

4/2/2014

REAR SUSPENSION FAILED, AND THE REAR DROPPED GOING 45 MPH DOWN THE ROAD. CHANGED RELAYS, BUT THE REAR IS STILL SAGGING. THE AIR SUSPENSION WON'T KICK ON. CAR IS UNDRIVEABLE. *TR

4/19/2015

THE HEADRESTS FOR THE DRIVER AND PASSENGER SEATS ARE QUITE UNCOMFORTABLE. WE DID NOT NOTICE WHILE TEST DRIVING, SINCE NEITHER OF US SAT IN THE PASSENGER SEAT, BUT ON THE DRIVE HOME I WAS IN THE PASSENGER SEAT TRYING TO REST MY HEAD AGAINST THE HEADREST AND FOUND IT UNCOMFORTABLE. IN THE DAYS TO COME, MY WIFE FOUND IT MORE SO. OUR WORKAROUND HAS BEEN TO INSERT A NECK PILLOW AT THE BASE OF THE HEADREST. WE CONTACTED FORD 800#, AND THE RESPONSE WAS THAT THE HEADREST WAS DESIGNED WITH THE ANGLE FORWARD LIKE THAT FOR SAFETY, AND THEY COULD DO NOTHING ABOUT IT. THEY DID NOT SEEM TO BE AWARE OF THE PROBLEM, EVEN THOUGH MANY PEOPLE HAVE POSTED COMPLAINTS ABOUT THIS 'FEATURE' ON THE WEB. APPARENTLY IT IS NOT EVEN NEW FOR THE 2011 MODEL YEAR. FOR ME, IT IS ANNOYING; FOR MY WIFE, INTOLERABLE. *TR

12/18/2012

NECK PROBLEMS DUE TO ANGLE OF HEAD REST WHILE BREAKING, I AM 6'5'. THE EXISTING HEADREST IS A DANGEROUS DESIGN AND NEEDS TO BE FIXED. *TR

12/13/2014

A STRONG GAS SMELL/FUMES HAS FILLED THE PASSENGER CABIN ON MULTIPLE OCCASIONS WHILE UNDERWAY AND CANNOT DETERMINE WHY (NOT NEAR GAS STATION, NOT RECENT REFUELING, JUST REGULAR HIGHWAY DRIVING). SAW TODAY (6/4/13) THERE WAS A RECALL FOR MANY FORD MODELS FOR THE GAS SMELL/FUMES, BUT DID NOT INCLUDE EXPEDITION MODELS. LAST DATE OCCURRENCE OF THIS INCIDENT WAS 6/2/13. *TR

6/4/2013

CUSTOMER COMPLAINED OF THE VEHICLE STALLING. TESTING FOUND AN ELECTRICAL ISSUE WITH THE FUEL SUPPLY AND DELIVERY SYSTEM. REMOVAL AND INSPECTION OF THE FUEL PUMP FOUND THE INTERNAL POWER WIRE TO THE PUMP RUBBED THROUGH ON THE PRESSURE REGULATOR GROUND SPADE CAUSING A SHORT CIRCUIT INSIDE THE FUEL TANK - THIS SHORT CIRCUIT BLOWS FUSE 44 IN THE UNDERHOOD FUSE BOX, CAUSES THE VEHICLE TO STALL WITHOUT WARNING, MELTED THE SAFETY GROUND WIRE BETWEEN THE FUEL PUMP AND PRESSURE REGULATOR, AND HAS A HIGH CHANCE OF CAUSING A FIRE INSIDE THE GAS TANK. THIS WAS ON THE FACTORY OE MOTORCRAFT FUEL PUMP ASSEMBLY.

1/23/2018

AFTER ENGAGING THE 4X4 VIA THE DASHBOARD CONTROL KNOB THE "SERVICE ADVANCE TRACK" MESSAGE WAS SHOWN IN THE INSTRUMENT CLUSTER. THE 4X4 WAS DISENGAGED AND THE VEHICLE WAS THEN STOPPED. THE INDICATOR LIGHTS FOR THE ABS, STABILITY CONTROL AND 4X4 WERE THEN ILLUMINATED ON THE INSTRUMENT CLUSTER. THE VEHICLE WAS RESTARTED AND AT THIS POINT ALL STABILITY CONTROL, ANTI-LOCK BRAKES AND OTHER POWERTRAIN SAFETY FEATURES WERE COMPLETELY INOPERABLE AND/OR DISABLED. THE VEHICLE WAS SERVICED AND A FAILURE OF THE WHEEL SPEED SENSOR WAS NOTED. *TR

1/13/2014

VEHICLE DOWNSHIFTS WHILE DRIVING AT DIFFERENT SPEEDS. PANEL READS, FLAT TIRES, NO FUEL, NO GAUGES WILL WORK. I WAS PULLING OUT OF A GAS STATION ON A MAJOR HWY, I GAVE THE VEHICLE GAS TO ENTER THE LANE, AS I WAS APPROACHING A HIGHER SPEED , MY VEHICLE DOWNSHIFTED AND THE VEHICLE BEHIND ME HAD TO SLAM ON THEIR BREAKS TO AVOID HITTING ME IN THE BACK. ANOTHER TIME AT A HIGH RATE OF SPEED ON AN INTERSTATE , AS I WAS SWITCHING LANES, MY VEHICLE DOWNSHIFTS ALMOST CAUSING ANOTHER WRECK. IF IT HAD NOT BEEN FOR CAR SEATS, MY GRANDCHILDREN WOULD HAVE HIT THE FLOOR. IF IT HAD NOT BEEN FOR THE OTHER DRIVERS QUICK ACTIONS, PEOPLE COULD HAVE BEEN INJURED OR EVEN WORSE DEAD. AFTER A FEW MORE INCIDENTS, I FIND OUT A RECALL FOR THIS PROBLEM WAS MADE, BUT NOT ON MY VEHICLE . SAME YEAR, SAME MODEL, SAME FACTORY, JUST NOT MY VIN! RECALL 16S19- NHTSA ID# 16V248000 . MY VEHICLE HAS 74,000 MILES ON IT, SO IT IS NOT COVERED UNDER A WARRANTY. NOTICE I'M ATTACHED PICTURE. 0 MPH, BUT LOOK AT THE 2000 RPM. CHECK ENGINE LIGHT ON. I HAVE A VIDEO OF IT DOING THIS SEVERAL TIMES.

6/14/2018

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED AND HEARD A SOUND WHEN THE WHEELS WERE TURNING. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER DIAGNOSED THAT THE AIR BAG HARNESS AND SHOCKS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE WITH THE SHOCKS RECURRED MULTIPLE TIMES AND WERE REPLACED MULTIPLE TIMES. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER BECAUSE SHE ASSUMED THAT THE VEHICLE HAD INCLUDED THE RESTRAINT CONTROL MODULE AND THE SAFETY BELT MINDER PER THE VEHICLE'S OWNER MANUAL. THE CONTACT COULD NOT UNDERSTAND WHY THE VEHICLE HAD NOT BEEN BEEPING AS USUAL TO NOTIFY HER WHEN AN OCCUPANT WAS UNBLOCKED. THE DEALER AND THE MANUFACTURER INFORMED THE CONTACT THAT THE RCM HAD NOT BEEN MANUFACTURED WITH THE VEHICLE, EVEN THOUGH THE MANUAL STATED THAT THE RCM WAS INCLUDED. THE DEALER THEN IDENTIFIED THAT THE PASSENGER AIR BAG NEEDED TO BE REPLACED AND THAT WAS WHAT CAUSED THE SERIES OF BEEPING SOUNDS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,311.

4/29/2015

B POST FAILED CAUSING SEAT BELT TO RIP OUT. I CAN SEND MORE PICTURES IF NEEDED.

11/23/2018

AFTER PURCHASING A 2012 FORD EXPEDITION, WE DISCOVERED THAT, WHEN RUNNING THE SEAT A/C, THE MOTOR INSIDE THE SEAT OVERHEATS. THIS CAUSES THE UPPER SECTION OF THE SEAT TO BECOME HOT, AND THE SEAT POCKET BEHIND THE SEAT TO BECOME VERY HOT. WE WERE ADVISED THAT THE SYSTEM WAS BUILT WITHOUT PROPER VENTILATION FOR THE MOTOR, AND THERE WAS NO FIX. NOT JUST FOR OUR VEHICLE BUT FOR ALL 2012 EXPEDITIONS....ALL HAVE THIS PROBLEM. THE ADVICE GIVEN BY FORD WAS "DON'T USE THE SEAT A/C DURING THE SUMMER." I WAS TOLD IT WOULD BE OKAY TO USE THE SEAT HEATER IN THE WINTER. HOWEVER, IF THE BLOWER DOESN'T VENTILATE PROPERLY, THE MOTOR WILL STILL BECOME HOT. MY FEAR IS THAT IT WILL BECOME SO HOT THAT IT COULD EITHER SHORT OUT, GIVING SOMEONE A NASTY SHOCK, OR WORSE, CATCH FIRE. *JS

4/20/2012

MY 2012 FORD EXPEDITION SUFFERED A CATASTROPHIC TIRE FAILURE WHILE TRAVELLING AT 65MPH ON THE FREEWAY. THE TIRE WAS ONLY 11 MONTHS OLD WITH APPROXIMATELY 9000 MILES. THE TIRE WAS INFLATED PROPERLY AND HAD NO EXTERNAL SIGNS OF WEAR. SLIGHTLY BEFORE THE TIRE SIDEWALL SEPARATED I HEARD A SLAPPING SOUND FROM THE LEFT FRONT AND EASED OFF THE GAS. THE TIRE THEN POPPED LOUDLY AND CAUSED THE VEHICLE TO BECOME HARD TO CONTROL. I WAS ABLE TO SLOW DOWN AND GET TO THE SIDE OF THE ROAD TO REPLACE IT WITH THE SPARE. THE TIRE WAS A GOODYEAR WRANGLER SR-A. FORTUNATELY NO ONE WAS HURT BUT THE TREAD CAUSED SOME MINOR DAMAGE IN THE WHEEL WELL AREA. THIS WAS A VERY DANGEROUS SITUATION CAUSED BY AN UNRELIABLE TIRE. *TR

2/15/2013

SMELLED A BURNING PLASTIC SMELL FROM THE REAR OF THE VEHICLE . AFTER SEARCHING I DISCOVERED THE 3RD BRAKE LIGHT HOUSING HAD OVERHEATED AND HAS MELTED IN THE FRAME FROM THE HEAT OF THE LIGHTING. THIS IS A STOCK HOUSING FROM FORD WITH FORD INSTALLED LIGHTS. *TR

12/11/2014

LETTER FROM CONGRESSMAN KING ON BEHALF OF CONSTITUENT RE 2012 FORD EXPEDITION. *SMD THE CONSUMER STATED THE RIMS WERE REPLACED IN APRIL 2015. HOWEVER, THE NEW ARE MISSING THE CLEAR COAT IN CERTAIN AREAS AND THE SURFACE OF THOSE AREAS WERE ROUGH. *JB

4/27/2016

I HAVE THE GRACO MY RIDE 65. I HAD TO PUT THE SEAT IN MY MOTHER IN LAWS CAR AND CAN'T GET IT OUT NOW. IT SEEMS LIKE THE LATCH IT LOCKED OR STUCK. IT WILL NOT FEED ANY SLACK TO HELP REMOVE HE SEAT. NORMALLY THIS SEAT IS IN MY EXPEDITION AND A BIT EASIER TO GET OUT HOWEVER STILL VERY HARD. I HATE TO TAKE THIS SEAT OUT AND RE INSTALL OFTEN BECAUSE OF THIS SITUATION. AT THE MOMENT THE SEAT IS CURRENTLY STILL STUCK IN THE CAR. I CAN CUT THE STRAPS HOWEVER DON?T WANT TO DO THAT IF I DON'T HAVE TOO! (RELATED VEHICLE INFORMATION: MODEL YEAR=2012, MAKE=EXPEDITION , MODEL=FORD) *DT *DT *TR *DT NO VIN, NO ATTACHMENTS.*JB

8/18/2019

The contact owns a 2012 Ford Expedition. The contact stated while driving at 45 mph, the vehicle lost motive power and stalled. The contact had to restart the vehicle and continued to drive. However, when leaving work the failure occurred again which at that time the contact had pulled the vehicle over to the side of the road and have it towed to the local dealer who inspected the vehicle but could not duplicate the failure, but diagnosed the failure as a front end harness issue with the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 130,000.

6/22/2021

My gear shaft gets stuck in park as if it’s not recognizing that the break is getting pressed. It gets stuck for a while. There is no sticky substance that is causing this.

8/25/2021

Metal corrosion on the back liftgate is allowing water to leech into the electrical connections to the back camera, causing it to intermittently not work leading to complete failure eventually. The service techs at the ford dealership have described this common problem with this year model expeditions and is due to a chemical problem either with the metal or factory paint or both. Corrosion is not due to rust. We bought the car new in late 2011.

2/14/2023

The contact owns a 2012 Ford Expedition. The contact stated that the image displayed on the back over prevention screen was either upside down, distorted, static only, or completely black. The failure was intermittent. During the failure, the contact was able to restart the vehicle to fix the image; however, the fix was intermittent. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact researched and found information on NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the VIN and model year was not included. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.

9/10/2025