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2011 Ford Expedition Owner Complaints

Updated May 30, 2026
Ryan Davis
2011 Ford Expedition Owner Complaints

Complaint Summary

The 2011 Ford Expedition has 90 reported complaints.

  • Top issues involve power train and engine.

Reliability Score

Reliability Score

8.7/ 10

Based on 90 complaints

Most Frequent Issues

POWER TRAIN

20 22.2%

ENGINE

11 12.2%

STRUCTURE:BODY

9 10%

SEATS

8 8.9%

UNKNOWN OR OTHER

8 8.9%

Quick Insights

  • The top category is POWER TRAIN, accounting for 22.2% of all complaints.

  • Owners have reported issues across 21 distinct vehicle systems.

  • Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.

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Complaint Summary

What owners keep reporting on the 2011 Ford Expedition

The 2011 Ford Expedition has 90 owner complaints in this dataset. POWER TRAIN is the most common complaint category, representing about 22% of the reports shown here.

Most common complaint categories

The top complaint groups for the 2011 Ford Expedition are POWER TRAIN (20), ENGINE (11), STRUCTURE:BODY (9).

Are these complaints a serious red flag?

Potentially. 26 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.

What should buyers inspect on a used 2011 Ford Expedition?

Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.

Read the full buyer guideRecall report and remedy notesMaintenance costs and intervals2012 Expedition complaints2013 Expedition complaints2014 Expedition complaints

Detailed Complaint Log

Showing 21 of 21 systems

POWER TRAIN

20 Reports22% of total

Previewing the first 2 complaint summaries.

AFTER PICKING UP THIS NEW VEHICLE DRIVING DOWN THE HWY THIS VEHICLE MADE A LOUD NOISE COMING FROM THE TRANSMISSION AREA.. SECONDS LATER THE VEHICLE LOCK UP AND SENT ME INTO A SPIN.THE VEHICLE WOULD NOT GO INTO GEAR SO I CALLED A TOW TRUCK AND HAD THE VEHICLE TAKE TO THE DEALERSHIP. THE DEALERSHIP REPLACED THE TRANSMISSION MECHATRONIX UNIT AND THE TCM UNIT.AFTER PICKING THE VEHICLE I 600 MILE MORE ON THE VEHICLE AND IT DID THE SAMETHING. SO I HAD TAKE IT IN TO ANOTHER DEALERSHIP THEY FOUND THAT THEY HAD TO REPLACE THE TRANSMISSION PUMP GEAR. SO I'M WONDERING IS THERE A RECALL ON THESE EXPEDITIONS. *TR

11/16/2011

AFTER DRIVING THE VEHICLE 2011 FORD EXPEDITION EL FOR APPROXIMATELY 5 HOURS AT 70MPH ON INTERSTATE 95 AT 2:30AM IN THE STATE OF GEORGIA WITH NO OTHER VEHICLES NEARBY SUDDENLY WITHOUT ANY WARNING THE CAR WENT INTO A VIOLENT SKID CAUSING IT TO SWERVE AND SPIN OUT OF CONTROL UNTIL COMING TO REST AT THE SIDE OF THE ROAD. AT THIS TIME THE TRANSMISSION DID NOT RESPOND TO EITHER FORWARD OR REVERSE,THERE WAS NO THROTTLE RESPONSE AND THE ENGINE WAS AT LOW IDLE WITH 0 OIL PRESSURE REGISTERING. THE WRENCH INDICATOR WAS LIGHTED ON THE DASH. OWNERS MANUAL INDICATED THE VEHICLE WAS IN " LIMP MODE ". I TURNED OFF THE IGNITION AND A SHORT TIME LATER RESTARTED THE CAR WITH ALL SYSTEMS OPERATING NORMAL WITH THE WRENCH INDICATOR NO LONGER LIGHTED. SUBSEQUENTLY THE CAR WAS DRIVEN WITHOUT FURTHER MALFUNCTION TO THE SELLING DEALER ABOUT 400 MILES AWAY. THE SERVICE MANAGER SIMPLY STATED THE CODES WOULD BE CHECKED AND THE APPROPRIATE INDICATED REPAIR MADE WITH NO FURTHER CONCERN FOR THE OBVIOUS LIFE SAFETY EVENT WHICH EASILY COULD HAVE RESULTED IN A TRAGIC FATAL ACCIDENT IF OTHER VEHICLES WERE IN CLOSE PROXIMITY.DIAGNOSTICS FOUND DTC P0975. REPAIR INVOICE INDICATED REPLACE SSE SOLENOID (7G136/ 7G383 7G484 7J136 ) & ROAD TESTED OK..IN VIEW OF THIS TRAUMATIC INCIDENT & WITH NO FURTHER CONFIDENCE TO DRIVE THIS CAR I CHOSE TO REPLACE IT WITH A NEW 2012 MODEL WITHOUT ANY SIGNIFICANT CONSIDERATION REGARDING THE NEW CAR COST. CONTACT WITH FORD MOTOR CO CASE # [XXX] RESULTED IN THEIR OPINION THAT "MALFUNCTIONS HAPPEN AND NO CONSIDERATION FOR VEHICLE REPLACEMENT. FORD WILL APPARENTLY RESELL THIS VEHICLE TO AN UNSUSPECTING CUSTOMER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

5/13/2012

18 more complaints are available in this category.

ENGINE

11 Reports12% of total

Previewing the first 2 complaint summaries.

AFTER THE VEHICLE HIT 5,000 MILES, WE STARTED NOTICING A DECREASE IN OUR FUEL EFFICIENCY. AROUND THAT SAME TIME IS WHEN WE ALSO BEGAN HAVING PROBLEMS WITH OUR TRANSMISSION. WHEN DRIVING AT LOW SPEEDS, BETWEEN 30 MPH AND 40 MPH, THE RPMS OSCILLATE UP TO +/- 250 RPMS. BETWEEN THOSE SPEEDS, THE ENGINE IS CONSTANTLY REVVING UP AND DOWN WHILE DRIVING. WE HAVE HAD OUR VEHICLE SERVICED BY FORD ON SIX DIFFERENT OCCASIONS, THE PROBLEM WAS RECORDED AND DOCUMENTED ON THEIR COMPUTER SYSTEMS, BUT HAS NOT BEEN FIXED. WE CURRENTLY HAVE AROUND 11,000 MILES ON OUR VEHICLE, AND NO RESOLVE FOR THIS PROBLEM. *TR

8/24/2012

WE WERE DRIVING ON 95 WHEN WE HEARD A THUD-TYPE NOISE. WE THOUGHT WE HAD A FLAT TIRE, BUT THEN THE VEHICLE WOULD NO LONGER ACCELERATE. WE WERE ABLE TO GET OFF AT THE EXIT THAT WAS IMMEDIATELY UPON US AND SAFELY PULL OFF ON THE SIDE OF THE ROAD. WE DID NOT HAVE ANY FLAT TIRES. THE VEHICLE WOULD STILL TURN ON AND RUN (SO WE KNEW IT WASN'T THE ALTERNATOR), BUT IT WOULDN'T ACCELERATE. THE FORD DEALERSHIP INFORMED US IT WAS THE MEXTRONICS ELECTRONIC PORTION OF THE SHIFT MECHANISM AND VALVE BODY IN THE TRANSMISSION. THEY SAID THAT THIS TYPE OF PROBLEM COULD NOT HAVE BEEN PREVENTED AND IT DOES NOT HAPPEN OFTEN. *TR

9/13/2012

9 more complaints are available in this category.

STRUCTURE:BODY

9 Reports10% of total

Previewing the first 2 complaint summaries.

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT STATED THAT WHEN THE REAR DRIVER SIDE DOOR WAS AJAR, THE RETRACTABLE RUNNING BOARDS RETRACTED AND CAUSED A PASSENGER'S FOOT TO BE CUT BY THE RUNNING BOARDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER, THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 18,000.

1/24/2012

WHEN WASHING MY VEHICLE, I NOTICE ON THE BACK DOOR (THE BACK END OF THE VEHICLE) PAINT MISSING. IT IS RIGHT WHERE THE HANDLE TO OPEN THE DOOR. I CAN SEE THE WHITE MATERIAL UNDER THE PAINT.. IT IS LIKE IT PEELED RIGHT OFF OR FLAKED OFF. THIS IS IN A COUPLE OTHER SPOTS AROUND THE HANDLE. I AM LOOKING FOR A RECALL BUT HAVE NOT BEEN SENT ONE. VERY DISAPPOINTING. *TR

1/28/2014

7 more complaints are available in this category.

SEATS

8 Reports9% of total

Previewing the first 2 complaint summaries.

TL -THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT STATED THAT THE ANGLE ON THE HEADREST WAS MAKING IT DIFFICULT FOR THE CONTACT TO POSITION HIMSELF COMFORTABLY WHILE DRIVING. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE ISSUE BUT DID NOT ASSIST THE CONTACT. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 20,000. KMJ

6/29/2011

THE HEADREST ANGLE OF MY 2011 FORD EXPEDITION IS EXTREMELY UNCOMFORTABLE. SHOULD FORD BE REQUIRED TO GIVE OR SELL ME A HEADREST THAT DOES NOT HURT ME? *TT

7/11/2011

6 more complaints are available in this category.

UNKNOWN OR OTHER

8 Reports9% of total

Previewing the first 2 complaint summaries.

LESS THAN A MONTH AFTER I BOUGHT THE CAR, THE FRONT PASSENGER SIDE WINDOW WOULD NOT GO DOWN AND CAR WAS MAKING A CLICKING NOISE WHEN AC WAS TURNED ON. TOOK CAR BACK TO DEALERSHIP WHERE IT WAS PURCHASED AND THEY REPAIRED THE WINDOW AND REPLACED PART THAT WAS MAKING CLICKING NOISE. LESS THAN A MONTH LATER, WE HAD SAME ISSUE WITH FRONT PASSENGER SIDE WINDOW. HAVE NOT HAD THE OPPORTUNITY TO TAKE IT BACK TO THE DEALERSHIP WHERE I PURCHASED TO GET IT FIXED. WE HAVE BEEN "LIVING" WITH THE FACT THAT WE CANNOT OPERATE THAT WINDOW. HAVE ALSO NOTICED THAT WHEN I GET IN THE CAR AFTER IT HAS BEEN SITTING FOR A WHILE, IT DOES NOT ALWAYS WANT TO GO INTO REVERSE SMOOTHLY AND THEN WHEN I TRY TO MOVE FORWARD AFTER BACKING OUT, THE CAR LUNGES FORWARD (TRANSMISSION ISSUE?). ADDITIONALLY, I HAVE TO AGREE WITH THE OTHER COMPLAINTS I'VE SEEN ON THIS WEBSITE THAT THE ANGLE OF THE HEADRESTS IS EXTREMELY UNCOMFORTABLE AND UNSAFE.

6/18/2015

STABILITY CONTROL APPLIES BRAKES RANDOMLY IN NORMAL CONDITIONS. PRIMARILY THIS HAS BEEN AT SLOW SPEEDS. BRAKES PULSATE AND VEHICLE IS DIFFICULT TO STEER/CONTROL. ON 12/11/2016 THE STABILITY SYSTEM KICKED IN AT THE SAME TIME THE "RESUME" BUTTON WAS PRESSED FOR THE CRUISE CONTROL. THE FRONT BRAKES APPLIED WITH FORCE AS THE CAR WAS TRYING TO ACCELERATE TO 70 MPH WITH THE CRUISE CONTROL. THE VEHICLE BEGAN TO FISHTAIL AND THE TRANSMISSION LOCKED UP. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE INTERSTATE, BUT THE VEHICLE BEHIND ME HAD TO SWERVE INTO THE MEDIAN TO AVOID HITTING ME FROM BEHIND, AND THE DRIVER IN THE RIGHT LANE WAS FORCED TO BRAKE TO AVOID ME. THE VEHICLE WAS TRAVELLING AT APPROXIMATELY 67 MPH ON INTERSTATE 85N IN SOUTH CAROLINA. THIS PROBLEM HAD BEEN REPORTED TO MY FORD DEALER, BUT THEY "COULD NOT FIND PROBLEM" IN SERVICE DEPT.

12/12/2016

6 more complaints are available in this category.

VEHICLE SPEED CONTROL

7 Reports8% of total

Previewing the first 2 complaint summaries.

WE WERE DRIVING ON 95 WHEN WE HEARD A THUD-TYPE NOISE. WE THOUGHT WE HAD A FLAT TIRE, BUT THEN THE VEHICLE WOULD NO LONGER ACCELERATE. WE WERE ABLE TO GET OFF AT THE EXIT THAT WAS IMMEDIATELY UPON US AND SAFELY PULL OFF ON THE SIDE OF THE ROAD. WE DID NOT HAVE ANY FLAT TIRES. THE VEHICLE WOULD STILL TURN ON AND RUN (SO WE KNEW IT WASN'T THE ALTERNATOR), BUT IT WOULDN'T ACCELERATE. THE FORD DEALERSHIP INFORMED US IT WAS THE MEXTRONICS ELECTRONIC PORTION OF THE SHIFT MECHANISM AND VALVE BODY IN THE TRANSMISSION. THEY SAID THAT THIS TYPE OF PROBLEM COULD NOT HAVE BEEN PREVENTED AND IT DOES NOT HAPPEN OFTEN. *TR

9/13/2012

IN 2014 WE PURCHASED A 2011 FORD EXP. UPON DRIVING IT, WITHIN THE FIRST WEEK WE NOTICED THE VEHICLE WOULD LUNG FORWARD WITH NO PRESSURE APPLIED TO THE ACCELERATOR OR BRAKE. IT APPEARS TO HAPPEN WHEN YOU FIRST START UP THE VEHICLE. THIS HAPPENS WHEN THE VEHICLE IS IN DRIVE OR REVERSE. *TR

2/3/2015

5 more complaints are available in this category.

ELECTRICAL SYSTEM

6 Reports7% of total

Previewing the first 2 complaint summaries.

WE WERE DRIVING ON 95 WHEN WE HEARD A THUD-TYPE NOISE. WE THOUGHT WE HAD A FLAT TIRE, BUT THEN THE VEHICLE WOULD NO LONGER ACCELERATE. WE WERE ABLE TO GET OFF AT THE EXIT THAT WAS IMMEDIATELY UPON US AND SAFELY PULL OFF ON THE SIDE OF THE ROAD. WE DID NOT HAVE ANY FLAT TIRES. THE VEHICLE WOULD STILL TURN ON AND RUN (SO WE KNEW IT WASN'T THE ALTERNATOR), BUT IT WOULDN'T ACCELERATE. THE FORD DEALERSHIP INFORMED US IT WAS THE MEXTRONICS ELECTRONIC PORTION OF THE SHIFT MECHANISM AND VALVE BODY IN THE TRANSMISSION. THEY SAID THAT THIS TYPE OF PROBLEM COULD NOT HAVE BEEN PREVENTED AND IT DOES NOT HAPPEN OFTEN. *TR

9/13/2012

A FUSE THAT HAS THE DRIVER SIDE WINDOW, SUNROOF, COMPASS, TV'S AND BACK WINDOW'S CONNECTED TO IT KEEPS GOING OUT. WE REPLACED THE FUSE OURSELVES FOR THE FIRST TIME AND THEN IT BLEW AGAIN IN ABOUT 2 WEEKS. THEN I TOOK IT TO A FORD DEALERSHIP THAT IS CLOSER TO OUR HOME TOWN AND THEY REPLACED THE FUSE AGAIN AND SAID THEY COULDN'T FIND ANYTHING THAT IS CAUSING IT TO KEEP BLOWING. ABOUT 2 WEEKS LATER IT BLOWS AGAIN. SO I TAKE IT BACK TO THE SAME FORD DEALER AND THEY WERE HESITANT TO TRY TO FIX IT AGAIN. THEY SAID IT COULD POSSIBLY SPARK FIRE IF THEY KEEP CHANGING IT OUT AND THEY WOULD TAKE IT BACK TO THE DEALERSHIP WHERE IT CAME FROM. SO WE REPLACE IT AGAIN AND IT BLOWS 1 WEEK LATER THIS TIME. REMIND YOU THAT WE SPECIAL ORDERED THIS VEHICLE IN FEBRUARY 2011, IT HAS 47,000 MILES ON IT. SO I TAKE IT TO THE DEALERSHIP WHERE WE PURCHASED IT. THEY DID A DIAGNOSTIC TEST AND CAN'T FIND ANYTHING EITHER. THEY WANT ME TO KEEP MONITORING IT (AS IF I HAVEN'T BEEN DOING THAT ALREADY) TO SEE IF I CAN TELL WHEN IT BLOWS. I TOLD THEM THERE IS NOTHING THAT MY FAMILY OR I AM DOING OTHER THAN DRIVING WHEN IT BLOWS. THEY DON'T THINK IT IS NECESSARY TO TAKE THE CAR APART AND TRY TO FIX THE PROBLEM. I GUESS THEY WANT TO WAIT UNTIL IT'S TOO LATE AND CATCHES FIRE. *TR

9/22/2012

4 more complaints are available in this category.

FUEL/PROPULSION SYSTEM

4 Reports4% of total

Previewing the first 2 complaint summaries.

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT SMELLED A STRONG FUEL ODOR INSIDE THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAN MADE AN INTERMITTENT CLICKING NOISE ON MULTIPLE OCCASIONS WHEN THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

9/10/2014

IN 2014 WE PURCHASED A 2011 FORD EXP. UPON DRIVING IT, WITHIN THE FIRST WEEK WE NOTICED THE VEHICLE WOULD LUNG FORWARD WITH NO PRESSURE APPLIED TO THE ACCELERATOR OR BRAKE. IT APPEARS TO HAPPEN WHEN YOU FIRST START UP THE VEHICLE. THIS HAPPENS WHEN THE VEHICLE IS IN DRIVE OR REVERSE. *TR

2/3/2015

2 more complaints are available in this category.

WHEELS

3 Reports3% of total

Previewing the first 2 complaint summaries.

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH THE REAR WHEELS LOCKED MOMENTARILY. THE FAILURE CONTINUED TO RECUR ON AN INTERMITTENT BASIS. THE VEHICLE ALSO STALLED DURING ONE OF THE FAILURES. THE CONTACT ALSO STATED THAT THE VEHICLE WAS A RENTAL AND WAS TOWED BACK TO THE RENTAL AGENCY AFTER STALLING. THE CONTACT WAS NOT AWARE IF THE VEHICLE WAS EVER TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS UNAVAILABLE.

7/14/2011

2 piece lug nuts swelled creating a dangerous situation where the lugs were extremely difficult to remove. If the vehicle experienced a flat tire, they would be difficult if not impossible to remove on the road.

3/16/2022

1 more complaint is available in this category.

VISIBILITY/WIPER

2 Reports2% of total

Previewing the first 2 complaint summaries.

WHILE DRIVING IN A HEAVY RAIN STORM, THE RUBBER PART OF THE WIPER CAME OFF. THIS CAUSED A HUGE SCRATCH IN THE WINDSHIELD. VISIBILITY WAS VERY POOR, TRAFFIC WAS HEAVY AND WE COULDN'T PULL OFF IMMEDIATELY. THE WINDSHIELD HAD TO BE REPLACED, FORD DECLINED TO COVER THIS AS A WARRANTY OR DEFECT. THE SERVICE MANAGER MENTIONED THAT THIS HAS HAPPENED "A LOT". *TR

8/15/2013

REAR WINDOW BLEW OUT. MY FAMILY AND I WERE DRIVING HOME FROM A ROAD TRIP AND HAD PULLED INTO OUR HOME. EVERYBODY GOT OUT AND WE SAYING STANDING BY THE FRONT OF THE VEHICLE. WE HEARD A BANG FROM THE BACK OF THE VEHICLE. I WALKED TO THE BACK TO SEE THE BACK WINDOW COMPLETELY SHATTERED. I DID NOT NOTICE ANY STRIKE MARKS BECAUSE THE WINDOW WAS STILL INTACT AND ON THE VEHICLE. I WENT TO UNLATCH IT AND THE WHOLE THING FELL OF THE VEHICLE. THE GLASS WAS INSIDE THE VEHICLE, ON TOP OF THE VEHICLE, AND ALL OVER THE FLOOR.

5/3/2016

LATCHES/LOCKS/LINKAGES

2 Reports2% of total

Previewing the first 2 complaint summaries.

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK THE DOORS INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THE KEY PAD LOCATED ON THE DRIVER SIDE DOOR FAILED TO OPERATE. AS A RESULT, THE CONTACT WAS UNABLE TO ACCESS THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOCK MOTOR ON ALL THE DOORS FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,977.

9/8/2016

The contact owns a 2011 Ford Expedition. The contact stated that the locking assembly on the driver’s side door was frozen and failed to operate as designed. Due to the issue, the contact was unable to enter the vehicle without using a hair dryer to warm up the lock. However, once the door was opened, the door was unable to close until the lock was heated up again. No warning lights illuminated. The vehicle was not taken to the dealer and was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 115,000.

1/19/2024

ENGINE AND ENGINE COOLING

1 Report1% of total

Previewing the first 1 complaint summaries.

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH THE REAR WHEELS LOCKED MOMENTARILY. THE FAILURE CONTINUED TO RECUR ON AN INTERMITTENT BASIS. THE VEHICLE ALSO STALLED DURING ONE OF THE FAILURES. THE CONTACT ALSO STATED THAT THE VEHICLE WAS A RENTAL AND WAS TOWED BACK TO THE RENTAL AGENCY AFTER STALLING. THE CONTACT WAS NOT AWARE IF THE VEHICLE WAS EVER TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS UNAVAILABLE.

7/14/2011

AIR BAGS

1 Report1% of total

Previewing the first 1 complaint summaries.

VEHICLE NEVER BEFORE IN COLLISION. FRONT BUMPER FULLY CONTACTED WITH SMALLER SUV, SUSTAINING SIGNIFICANT FRONT-END DAMAGE. ONLY PASSENGER FRONT AIRBAG DEPLOYED, DESPITE THERE BEING NO PASSENGER IN SEAT (POCKETBOOK WEIGHING ONLY FEW POUNDS ON THE SEAT, CERTAINLY NOT ENOUGH TO TRIGGER OCCUPANCY SENSORS). MY QUESTION IS TWO-FOLD: WHY DID AIRBAG DEPLOY IN EMPTY PASSENGER SEAT? AND MORE IMPORTANTLY, WHY DID IT NOT DEPLOY IN OCCUPIED DRIVER SEAT? IS THERE EVER A NON-OFFSET FRONT-END COLLISION WHERE FORCE OF IMPACT REQUIRES ONLY ONE OF TWO AIRBAGS TO DEPLOY? *TR

11/21/2011

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

1 Report1% of total

Previewing the first 1 complaint summaries.

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT SMELLED A STRONG FUEL ODOR INSIDE THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAN MADE AN INTERMITTENT CLICKING NOISE ON MULTIPLE OCCASIONS WHEN THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

9/10/2014

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

1 Report1% of total

Previewing the first 1 complaint summaries.

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. WHILE ATTEMPTING TO ACCELERATE ON AN INCLINE, THE VEHICLE DECELERATED AND THE FRONT WHEELS FAILED TO TURN. THE 4X4 SYSTEM ALSO INDEPENDENTLY ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DISCOVERED THAT THE 4X4 MOTOR AND SOLENOID FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 65,000.

1/30/2015

STRUCTURE:BODY:DOOR

1 Report1% of total

Previewing the first 1 complaint summaries.

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK THE DOORS INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THE KEY PAD LOCATED ON THE DRIVER SIDE DOOR FAILED TO OPERATE. AS A RESULT, THE CONTACT WAS UNABLE TO ACCESS THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOCK MOTOR ON ALL THE DOORS FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,977.

9/8/2016

ELECTRONIC STABILITY CONTROL (ESC)

1 Report1% of total

Previewing the first 1 complaint summaries.

STABILITY CONTROL APPLIES BRAKES RANDOMLY IN NORMAL CONDITIONS. PRIMARILY THIS HAS BEEN AT SLOW SPEEDS. BRAKES PULSATE AND VEHICLE IS DIFFICULT TO STEER/CONTROL. ON 12/11/2016 THE STABILITY SYSTEM KICKED IN AT THE SAME TIME THE "RESUME" BUTTON WAS PRESSED FOR THE CRUISE CONTROL. THE FRONT BRAKES APPLIED WITH FORCE AS THE CAR WAS TRYING TO ACCELERATE TO 70 MPH WITH THE CRUISE CONTROL. THE VEHICLE BEGAN TO FISHTAIL AND THE TRANSMISSION LOCKED UP. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE INTERSTATE, BUT THE VEHICLE BEHIND ME HAD TO SWERVE INTO THE MEDIAN TO AVOID HITTING ME FROM BEHIND, AND THE DRIVER IN THE RIGHT LANE WAS FORCED TO BRAKE TO AVOID ME. THE VEHICLE WAS TRAVELLING AT APPROXIMATELY 67 MPH ON INTERSTATE 85N IN SOUTH CAROLINA. THIS PROBLEM HAD BEEN REPORTED TO MY FORD DEALER, BUT THEY "COULD NOT FIND PROBLEM" IN SERVICE DEPT.

12/12/2016

SERVICE BRAKES

1 Report1% of total

Previewing the first 1 complaint summaries.

JUN OF 2016 BRAKES STARTED GOING ALL THE WAY TO THE FLOOR WHILE BACKING OUT OF THE GARAGE WHEN ENGINE WAS FIRST STARTED. VEHICLE WOULD ROLL DOWN DRIVEWAY AND BRAKES WOULD NOT STOP IT UNTIL PUMPED. TOOK VEHICLE TO FORD AND THEY COULD NOT DUPLICATE. THEY FINALLY REPLACED THE MASTER CYLINDER AND THE PROBLEM STOPPED FOR 10 MONTHS. NOW THE PROBLEM IS BACK AND THEY CANNOT DUPLICATE AGAIN. HAS HAPPENED TWICE THIS TIME BACKING OUT OF GARAGE (LESS THAN 5 MPH). CAR HAS HAD A FULL BRAKE JOB, NO LEAKS, AND HAS 74K MILES.

5/12/2017

STEERING

1 Report1% of total

Previewing the first 1 complaint summaries.

LLOSS OF STEERING CONTROL WHILE DRIVING ON A HIGHWAY

8/14/2020

EXTERIOR LIGHTING

1 Report1% of total

Previewing the first 1 complaint summaries.

NO REVERSE LIGHTS, NO BACK UP LIGHTS, NO POWER TO THE REVERSE LIGHT BULBS.

5/4/2021

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR

1 Report1% of total

Previewing the first 1 complaint summaries.

The contact owns a 2011 Ford Expedition. The contact stated while driving at an undisclosed speed, the front blower system was seized. The vehicle was driven to the residence. The vehicle was towed to the dealer where it was diagnosed with a failed HVAC blower motor. The contact was informed that the HVAC blower motor needed to be replaced. The vehicle was not repaired. The contact was informed of Technical Service Bulletin: 10163573; however, the contact was informed that the vehicle repair was not covered under the bulletin. The manufacturer was made aware of the failure. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 153,000.

10/2/2024

About This Data

Data and Methodology

MethodologyHow we score →

Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.

FAQ

What are the most common owner complaints for the 2011 Ford Expedition?

The most reported complaint category for the 2011 Ford Expedition is POWER TRAIN, with 20 owner reports. That is about 22% of all complaints logged here. Other recurring themes include POWER TRAIN, ENGINE, STRUCTURE:BODY.

Are complaints about the 2011 Ford Expedition a serious warning sign?

Potentially. 26 complaint reports fall into higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components. That does not prove every vehicle has a defect, but repeated complaints in those systems justify a more careful pre-purchase inspection.

How should buyers use complaint data for the 2011 Ford Expedition?

Use complaints as an early pattern to investigate, not a standalone verdict. Start with the top complaint categories, compare those themes against the recall report and maintenance guide, then inspect service records for evidence that the same problem areas were already addressed. If the same issue appears repeatedly across complaints and recalls, treat it as a real ownership-risk flag.

Are complaints about the 2011 Ford Expedition severe?

26 complaint reports involve higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection before purchase.

Complaint list entries are sourced from owner-submitted NHTSA ODI records.

Read complaint summaries

Ford Expedition: How should complaint data influence buying decisions?

Use complaint patterns together with recalls and maintenance guidance to estimate ownership risk and inspection priorities.

Carfocal links complaint data directly to recall and maintenance routes for the same model year.

Return to full vehicle report
Complaint entries
90
Top-topic view
5 grouped topics shown
Primary source
NHTSA ODI owner complaint records

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In this guide

  1. 01Overview
  2. 02Common Problems
  3. 03Owner Complaints
  4. 04Data and Methodology

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