2017 Ford Escape Owner Complaints

WHILE DRIVING ON A HIGHWAY THE CAR BEGAN TO DECELERATE AND I WAS UNABLE TO ACCELERATE. A WARNING MESSAGE CAME ON ADVISING ME THAT THE AUTO START/STOP WAS NOT WORKING AND I MUST PUT THE CAR IN PARK AND AND RESTART THE ENGINE. THIS OCCURRED WHILE ON THE HIGHWAY.

3/21/2017

A RODENT CHEWED ON THE CABLES TO MY TURBO SENSOR PLUS STARTED CHEWING ON MY OIL PAN COVER. I HAD TO REPLACE MY TURBO SENSOR CABLE BECAUSE MY CHECK ENGINE LIGHT WAS ON AND LOSE POWER OF MY TURBO. WHICH COST ME OVER 500.00 IN REPAIRS ON A VEHICLE LESS THEN 6MONTHS OLD.

5/22/2017

MY FORD ESCAPE 2017 DEVELOPED HEATING AND A/C PROBLEMS. PURCHASED FORD ESCAPE 2017 ON 08/22/2016. ON 10/13/2016, MORNING, I LEFT HOME ON I-40 EB TOWARD WESTERN NY. I WAS ON THE ROAD ROUGHLY 2-HRS BEFORE I DETECTED BURNING SMELL IN THE CAR. WITHIN MINUTES OF BURNING SMELL, MY FORD ESCAPE 2017 HEATER OUTPUT BECAME UNBEARABLE ON MY RIGHT FOOT. I ATTEMPTED TO REDUCE THE HEATER OUTPUT BY REDUCING HEATER'S TEMPERATURE DIAL TO NO AVAIL. AS THE HEAT FROM THE CAR'S HEATER BURNED MY RIGHT FOOT, THE FOOT USE TO MANAGE THE ACCELERATOR & BREAK, I TURNED THE HEAT OFF. USING THE A/C AT MAXIMUM SETTING, WEARING A WINTER COAT & THERMAL UNDER-SHIRT & STEEL-TOE SHOES, I COMPLETED TRIP. ON 10/24/2016, TOOK FORD ESCAPE 2017, TO FORD DEALERSHIP IN WESTERN NEW YORK FOR ENGINE DIAGNOSIS (HVAC), EVALUATION & REPAIRS. FORD DEALERSHIP COULD NOT FIND THE PROBLEM. DEALERSHIP STATED TO DETERMINE THE HEAT SOURCE PROBLEM WOULD REQUIRE REMOVING CAR'S DASH-BOARD & FRONT DOORS. FORD DEALERSHIP REFUSED TO REMOVE CAR'S DASH-BOARD & FRONT DOORS, STATING FORD MOTOR COMPANY WOULD NOT PAID THE COST. REQUESTED DEALERSHIP TO CONTACT THE FORD MOTOR COMPANY MANUFACTURER'S REPRESENTATIVE FOR HELP, TO NO AVAIL. UNHAPPY AND FRUSTRATED I SOUGHT SECOND FORD DEALERSHIP'S OPINION. I DEMANDED THE NEW DEALERSHIP CONTACT MANUFACTURER'S REPRESENTATIVE FOR HELP. DEALERSHIP REFUSED TO REQUEST HELP & TO DATE FORD ESCAPE 2017 HEAT SOURCE PROBLEM REMAIN UNRESOLVED. *JS

4/10/2017

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ACTIVATING THE AUTOMATIC PARALLEL PARKING ASSIST, THE VEHICLE FAILED TO PARALLEL PARK AND CRASHED INTO A PARKED VEHICLE. THE AUTOMATIC PARALLEL PARKING ASSIST DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150.

4/11/2017

THE VEHICLE IS MADE WITH RECYCLED AND/OR SOYBEAN BASED PRODUCT WHICH ATTRACT RODENTS, THIS NEW CAR HAS OVER 2000.00 OF RODENT DAMAGE NO ONE NOTIFIED ME ABOUT THIS ISSUE. WE HAVE DONE EVERYTHING WE CAN TO DETER MICE, CHIPMUNKS ETC. 2 OTHER VEHICLES PARKED IN THE SAME GARAGE DO NOT HAVE THIS ISSUE. THE PRODUCTS ARE DEFECTIVE BECAUSE THEY ARE A SOURCE OF FOOD FOR RODENTS. THE CARE HAS BEEN IN THE RIZZA FORD ORLAND PARK, IL SHOP 3 TIMES IN 1 1/2 MONTHS EACH TIME WITH RODENT DAMAGE. THIS IS DANGEROUS AS CAR STARTED SMOKING WHILE DRIVING IT BECAUSE MOUSE ATE THROUGH COOLANT LINE I WAS STRANDED. CAR IS BRAND NEW !!!

4/21/2017

I WAS UNLOADING GROCERIES FROM MY GROCERY CART AT THE REAR OF THE CAR WITH THE TAIL GAIT IN THE UP POSITION, SWINGING FROM THE GROCERY CART TO THE CAR WITH THE HEAVIER ITEMS, WHEN UNKNOWINGLY, MY FEET MUST HAVE ACTIVATED THE GAIT TO START CLOSING. NEXT THING I KNEW, MY HEAD HIT THE GAIT VERY HARD IN THE TEMPLE AREA, STUNNING ME AND MAKING ME DIZZY. THAT HAPPENED 5 HOURS AGO AND I HAVE A SIZABLE LUMP ON MY HEAD, AND AM WORRIED ABOUT A CONCUSSION.

5/19/2017

HAVE NEW 2017 FORD ESCAPE 1.5 ECOBOOST SE 4WD. ONLY 800 MILES ON THE CAR. WHEN TURNING TIGHT TURNS, HEARING A LOUD GRINDING SOUND FROM REAR OF VEHICLE THAT IS NOT PRESENT WHEN TEST DRIVING OTHER NEW 2017 ESCAPES ON THE LOT WITH 4WD. ONLY DOES IT FROM A STOP AND BARELY MOVING, THEN SOUND GOES AWAY. CALLED FORD DETROIT, THEY SAID IT WAS NORMAL. WENT TO 3 DIFFERENT DEALERSHIPS, SAID THE SAME THING. HAVE A FRIEND WHO GOT THE SAME CAR BUT DIFFERENT COLOR. HAS 1000 MILES ON HIS AND IT DOES NOT MAKE THIS NOISE. SOUNDS LIKE AXLE BINDING AND WHEEL HOP BUT NOT FEELING GOOD ABOUT THIS SINCE THE NOISE IS NOT BEING DUPLICATED IN OTHER CARS LIKE MINE. SOUND GOES AWAY AFTER VEHICLE SPEEDS UP AND STARTS TO TRAVEL IN A STRAIGHT LINE. *TR

1/19/2017

MODEL HAS TRANSMISSION THAT HAS NO PROVISION TO OVERRIDE AUTOMATIC TRANSMISSION ALLOWING ENGAGEMENT OF LOWER GEARS TO UTILIZING ENGINE BRAKING. THIS ABILITY IS ESSENTIAL FOR SAFE MOUNTAIN DRIVING WHERE DOWNHILL GRADES, INCLUDING SHARP CURVES, GO ON FOR MILES. FULL DEPENDENCE ON WHEEL BRAKES, WHICH WILL OVERHEAT, IS A SAFETY ISSUE. CO-EFFICIENT OF FRICTION DECREASES WITH INCREASING BRAKE PAD TEMPERATURES. HAVING DRIVEN THIS MAKE/MODEL AS A RENTAL FOR ~2,500 MILES IN THE MOUNTAINOUS STATES OF AZ, UT, AND CO I SPEAK FROM FIRST HAND EXPERIENCE. AS A RETIRED ENGINEER FROM THE U.S. DEPT. OF ENERGY I ASK PLEASE LOOK INTO THIS AS A DESIGN SAFETY ISSUE.

5/16/2017

SEVERAL TIMES AFTER PULLING THE EXTERIOR DOOR HANDLE TO OPEN THE DOOR AND GET IN AFTER THE CAR HAS BEEN PARKED, THE EXTERIOR DOOR HANDLE HAS STUCK IN THE OPEN POSITION, SO THAT WHEN YOU GET INSIDE AND TRY TO SHUT THE DOOR, THE DOOR DOES NOT LATCH SHUT AND THE DOOR IS NOT SECURELY CLOSED THOUGH YOU MAY THINK IT IS.

10/10/2016

DOOR LATCH HANDLES ON ALL EXTERIOR DOOR POSITIONS DO NOT RETURN TO THE 'HOME' POSITION, POSSIBLY DUE TO A WEAK OR POORLY ADJUSTED LATCH HANDLE SPRING OR OTHER PART OF THE MECHANISM. WHEN IN THIS POSITION IT IS POSSIBLE TO PUSH THE DOOR OPEN WITHOUT TOUCHING THE RELEASE HANDLE FOR THE DOOR LATCH(ES). THIS CAN CREATE A HAZARDOUS SITUATION WHEN THE DOOR OPENS UNINTENTIONALLY WHILE THE VEHICLE IS UNDER WAY, OR AN OCCUPANT LEANS ON THE DOOR, CAUSING IT TO OPEN WITHOUT WARNING. THIS CONDITION IS REPLICABLE ON ALL DOORS, AND COULD BE REPLICATED WHILE VEHICLE IS MOVING, BUT SAFETY DICTATED THAT WE NOT ATTEMPT A MOVING REPLICATION OF THE HAZARD. A COMPARISON TO A DIFFERENT VEHICLE OF THE SAME MODEL, BUT ONE YEAR OLDER INDICATES THE DOOR LATCHES ON THE SUBJECT VEHICLE REQUIRE EXTRA FORCE TO OPERATE. VEHICLE IS SCHEDULED FOR DIAGNOSIS AND REPAIR AT AN AUTHORIZED FORD DEALER ON 3/20/16.

3/9/2017

IN EVENT OF MAIN BRAKE FAILURE, PARKING BRAKE CANNOT BE MANUALLY ENGAGED AS A SECONDARY BRAKING SYSTEM DUE TO INTRODUCTION OF ELECTRIC PARKING BRAKE REQUIRING VEHICLE TO BE STOPPED TO ENGAGE PARKING BRAKE. THIS COULD RESULT IN FATALITY IN THE EVENT OF MAIN BRAKE FAILURE. (FYI. I RECENTLY HAD A BRAKE HOSE FAIL ON A '99 CHEVY PICKUP TRUCK WHEN APPROACHING AN INTERSECTION. USING THE MANUAL PARKING BRAKE I WAS ABLE TO SAFELY STOP THE VEHICLE AND AVOID A COLLISION. THIS IS NOT POSSIBLE WITH ELECTRIC PARKING BRAKE THE WAY IT IS IMPLEMENTED ON 2017 FORD VEHICLES.)

3/9/2017

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 20 MPH EXITING A RAMP THE FRONT DRIVER SIDE WHEEL SEPARATED FROM THE VEHICLE. THE BRAKES WERE APPLIED, BUT FAILED TO STOP THE VEHICLE. THE VEHICLE WAS ABLE TO COAST TO A STOP. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CALLED AND INFORMED THE OWNER THAT THEY HAD NOT HEARD OF THE FAILURE. THE CONTACT DID NOT FILE A COMPLAINT WITH MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 4,400. UPDATED 06/29/17*LJ VHEICLE HAS BEEN IN THE REPAIR SHOP FOR OVER 6 WEEKS. *AS

5/15/2017

UNINTENDED ACCELERATION WHEN PARKING AT SLOW SPEED WITH ECO ON. OFTEN SEEN INTO GARAGE WHICH IS SLIGHT INCLINE. AUTOMOBILE STOPS MOVING AND ANY TOUCH OF THE ACCELERATOR CAUSES FAST SURGE REQUIRING VERY QUICK BRAKING. VERY REPEATABLE UNDER SLOW CONDITIONS. SELLING DEALER CHECKED VEHICLE AND REPORTED THAT SYSTEM OPERATING AS DESIGNED WHEN AUTO STOP/START IS ACTIVATED. THIS DESIGN IS DANGEROUS AND THE SYSTEM SHOULD NOT DEFAULT TO ENGINE AUTO STOP ACTIVATED. *TR

1/18/2017

WHILE DRIVING ON A HIGHWAY THE CAR BEGAN TO DECELERATE AND I WAS UNABLE TO ACCELERATE. A WARNING MESSAGE CAME ON ADVISING ME THAT THE AUTO START/STOP WAS NOT WORKING AND I MUST PUT THE CAR IN PARK AND AND RESTART THE ENGINE. THIS OCCURRED WHILE ON THE HIGHWAY.

3/21/2017

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO TURN AT 10 MPH, THE CONTACT HEARD A GRINDING, CLICKING NOISE COMING FROM THE REAR DRIVER SIDE WHEEL. THE VEHICLE WAS TAKEN TO A DEALER AND THE SOUND COULD BE HEARD, BUT THE ORIGIN OF THE SOUND WAS UNDETERMINED. THE DEALER DECLINED TO REPAIR OR REPLACE ANY PARTS, BUT STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

5/12/2017

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 20 MPH EXITING A RAMP THE FRONT DRIVER SIDE WHEEL SEPARATED FROM THE VEHICLE. THE BRAKES WERE APPLIED, BUT FAILED TO STOP THE VEHICLE. THE VEHICLE WAS ABLE TO COAST TO A STOP. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CALLED AND INFORMED THE OWNER THAT THEY HAD NOT HEARD OF THE FAILURE. THE CONTACT DID NOT FILE A COMPLAINT WITH MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 4,400. UPDATED 06/29/17*LJ VHEICLE HAS BEEN IN THE REPAIR SHOP FOR OVER 6 WEEKS. *AS

5/15/2017

AUTOSTOP FEATURE ENDANGERS LIVES. I EXPERIENCED AN ALMOST FATAL SAFETY INCIDENT WITH THE AUTOSTOP ENGAGED. I WAS STOPPED, EXITING A PAVED DRIVEWAY ONTO A 2 LANE ROAD. I DECIDED TO MAKE A LEFT TURN ACROSS THE PATH OF A LARGE TRUCK THAT HAD JUST TURNED THE CORNER 300 FT AWAY. THE TRUCK SEEMED TO BE LUMBERING ALONG, SO I MADE THE DECISION TO PULL OUT ACROSS ITS PATH AND MAKE MY LEFT TURN. APPARENTLY THE TRUCK HIT ITS PEAK TORQUE AT THAT TIME AND SUDDENLY SPED UP, JUST AS I PULLED OUT! AT THIS SAME MOMENT,THE ENGINE DECIDED TO SHUT ITSELF OFF TO CONSERVE FUEL! I PRESSED THE GAS AND NOTHING HAPPENED! THE ESCAPE ROLLED INTO ONCOMING TRAFFIC! NOT KNOWING WHAT TO DO, I PRESSED ACCELERATOR TO THE FLOOR, THE ENGINE STARTED UP AND SAT THERE THINKING!!! I WAS STUCK LIKE A DEER IN HEADLIGHTS! I KEPT THE GAS BURIED IN THE FLOOR, AND BY SOME MIRACLE THE ENGINE FINALLY REVVED INTO TURBO RANGE. ALL 4 WHEELS STARTED SPINNING AND IT SUDDENLY SLINGSHOT ME ACROSS THE SKINNY 2 LANE ROAD. I ALMOST LOST CONTROL AND ENDED UP IN THE DITCH. FORTUNATELY, THE ROAD WAS DRY AND THE AWD AND STEERING WERE RESPONSIVE, ALLOWING ME TO HOP INTO THE CORRECT ANGLE, IN THE PROPER LANE, WITHIN A HAIR'S BREATH OF BEING T-BONED AND POSSIBLY LOSING MY OWN LIFE AND THE LIFE OF MY PASSENGER! I HAVE BEEN HAVING NIGHTMARES ABOUT THIS FOR THE LAST WEEK AND HAVE NOT BEEN DRIVING THE VEHICLE. LESS THAN 250 MILES ON ODOMETER WHEN THIS OCURRED. THIS AUTOSTOP FEATURE NEEDS TO BE PERMANENTLY DISENGAGED FOR SAFETY.

2/26/2017

I AM WRITING DUE TO MY CONCERN ABOUT MY 2017 FORD ESCAPE. I BOUGHT THE VEHICLE NEW IN MAY 2017. SEPT 8TH ,THE ENGINE STOPPED SUDDENLY WHEN I BRAKED TO PULL INTO THE PARKING LOT AT WORK..THE MESSAGE ON THE DASH BOARD WAS : MANUAL START REQUIRED SO I PUT THE CAR IN PARK AND RESTARTED IT WITHOUT DIFFICULTY I WENT TO WORK FOR THE DAY. AT THE END OF THE DAY I STARTED THE VEHICLE AND PULLED ONTO A VERY BUSY CITY STREET . I DROVE ABOUT 100 FEET WHEN I BRAKED AND THE CAR SHUT DOWN AGAIN ,IN TRAFFIC. I HAD THE CAR TOWED TO THE DEALERSHIP. ON SEPTEMBER 13TH I RECEIVED A CALL FROM THEM THAT MY CAR WAS REPAIRED AND READY TO GO . I WAS RELUCTANT TO TRUST THIS VEHICLE I WAS CONCERNED IT WAS UNSAFE HOWEVER I HAD NO CHOICE BUT TO TRUST IN THEIR REPAIR. SEPTEMBER 22ND .I AM COMMUTING HOME AGAIN THE ENGINE COMPLETELY SHUTS DOWN WHEN I BRAKE AT BUSY INTERSECTION DURING A RAIN STORM AT RUSH HOUR IT WOULD NOT RESTART THIS WAS VERY FRIGHTENING. I TURNED ON THE 4 WAY FLASHERS SO I EXITED THE VEHICLE , CALLED 911 AS I WAS AFRAID MY VEHICLE IN THE MIDDLE OF THE INTERSECTION WAS GOING TO CAUSE A MAJOR ACCIDENT. CARS WERE BLOWING HORNS AND SWERVING TO AVOID MY DISABLED VEHICLE. I ALSO CONTACTED MY HUSBAND AS I WAS CLOSE TO HOME. HE WAS ABLE TO GET THE VEHICLE GOING BY SWAPPING OUT A FUSE AND I GOT IT HOME. THE VEHICLE WAS ONCE AGAIN TOWED FOR REPAIR I CONTACTED FORD CUSTOMER SERVICE AS I FEEL THIS VEHICLE IS DEFECTIVE AND UNSAFE THIS WAS THE RESPONSE I RECEIVED.I UNDERSTAND THAT YOU ARE REQUESTING THAT FORD MOTOR COMPANY BUY BACK YOUR 2017 FORD ESCAPE. REGRETTABLY, I MUST ADVISE YOU THAT FORD WILL NOT BE BUYING BACK THE VEHICLE IT APPEARS THIS VEHICLE DOES NOT MEET THE REQUIREMENTS FOR A REPURCHASE OR REPLACEMENT UNDER THE STATE GUIDELINES . I HAVE EMAILS AND RECEIPTS BUT AM NOT SURE HOW TO SHARE THEM FOR YOUR PURPOSES.

9/27/2017

I WAS INVOLVED IN A 5 CAR PILE UP ON AN EXPRESS WAY TRAVELING 65 MILES PER HOUR AND THE AIRBAG DID NOT DEPLOY. THE CAR WAS TOTALED. I WAS WEARING A SEAT BELT AND HAD MULTIPLE CONTUSIONS AND CONCUSSIONS FROM WHIPLASH.

10/14/2016

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS DRIVING 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT AND THE VEHICLE CRASHED INTO A GUARDRAIL. THE CONTACT WAS UNSURE OF WHAT WARNING INDICATORS WERE ILLUMINATED. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND THE SEAT BELTS ENGAGED; HOWEVER, THE REAR PASSENGER SIDE SEAT BELT FAILED TO ENGAGE. THE DRIVER SUSTAINED A FRACTURED STERNUM AND CONTUSION, THE FRONT PASSENGER SUSTAINED BRUISED RIBS AND A SCRAPED ELBOW, AND THE REAR PASSENGER SUSTAINED A FRACTURED STERNUM AND COLLAR BONE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED FOR THE SEAT BELT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,296.

3/31/2017

MY CAR WAS RUNNING, BUT PLACED IN PARK, AND I WAS RUNNING TO GRAB SOMETHING FROM MY HOME. AFTER I EXITED THE CAR, I NOTICED MY CAR WAS ROLLING DOWN MY SLANTED DRIVEWAY, AND I RAN TO STOP IT. UNFORTUNATELY, THE CAR HIT ME AND RAN ME OVER RESULTING IN A BROKEN ANKLE. I BELIEVE THE CAR SLIPPED OUT OF GEAR WHILE IT WAS RUNNING, AND REVERSED DOWN THE DRIVEWAY.

6/22/2017

STEERING WHEEL LOCKED UP WHILE DRIVING, TWICE!! FIRST TIME MY 18 YEAR OLD DAUGHTER WAS DRIVING ON A LOCAL ROAD AND THE WHEEL JUST LOCKED UP AND SHE COULDN'T STEER THE CAR. MY SON WHO WAS WITH HER TOLD HER TO PUT HER HAZARDS ON AND SHUT THE CAR DOWN AND RESTART THE CAR, THAT WORKED BUT HAD IT TOWED TO DEALER AS NONE OF US WERE TAKING A CHANCE IT WOULD HAPPEN AGAIN. THE DEALER SAID SOMETHING CRACKED IN THE STEERING COLUMN AND THEY FIXED IT. THIS SECOND TIME, I HAD THE CAR, THANK GOD, AND WHILE TRYING TO PULL OUT OF A PARKING SPOT, THE WHEEL WAS COMPLETELY FROZEN, AGAIN!!! THIS IS COMPLETELY UNACCEPTABLE AND I PUT MYSELF AND MY DAUGHTER AT RISK EVERY TIME WE GET BEHIND THE WHEEL!!!

9/21/2017

WHILE DRIVING ON I-81 NORTH IN PA, THE INSIDE LAYER OF THE WINDSHIELD DEVELOPED A SMALL CRACK AT THE BOTTOM OF THE GLASS. NOTHING HIT THE GLASS. THERE ARE NO CHIPS OR OTHER MARKS. ON MONDAY 2/20/17 I STOPPED AT THE FORD DEALERSHIP AND SPOKE WITH THE MANAGER. BECAUSE THE CRACK WAS INSIDE THE VEHICLE, AND THE OUTSIDE LAYER WAS NOT CRACKED, THE MANAGER BELIEVED IT WOULD BE COVERED UNDER WARRANTY. THE DEALER TOOK SEVERAL PICTURES, AND CALLED ME WHILE I WAS DRIVING HOME TO ASK ME TO COME BACK SO THAT THEY COULD TAKE MORE PICTURES BECAUSE FORD WAS NOT SATISFIED WITH WHAT THE TOOK. A DAY LATER THEY ASKED ME TO COME TO THE DEALERSHIP AGAIN BECAUSE FORD WANTED EVEN MORE PICTURES. ON 2/24/17 FORD AGREED TO COVER THE REPLACEMENT UNDER WARRANTY. EACH DAY THE CRACK HAS INCREASED IN LENGTH. THE CRACK APPEARS TO HAVE STARTED NEAR THE "NEW FOR 2017" WIPER DE-ICER ELEMENT. A CRACKING WINDOW IS NOT STRUCTURALLY SOUND AND CAN MOST DEFINITELY PUT THE DRIVER AND PASSENGERS AT RISK OF INJURY.

2/25/2017

WIPER ARMS STRIKE BODY ON EITHER SIDE ON RANDOM CYCLE TIMES. DEALER STATES VEHICLE NEEDS WIPER ARMS TIMING ADJUSTED TO PREVENT STRIKING OF THE BODY. THIS IS A SAFETY HAZARD AS THE REPEATED STRIKING OF THE VEHICLE BODY CAN CAUSE THE WIPER BLADE TO FAIL OVER TIME, RESULTING IN DECREASED OR LOST VISIBILITY, POSSIBLY LEADING TO A VEHICLE CRASH. THE ISSUE ALSO CAUSES COSMETIC DAMAGE NOT RELEVANT TO SAFETY PERFORMANCE. VEHICLE IS SCHEDULED FOR REPAIRS ON APRIL 3, 2017.

3/22/2017

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS DRIVING 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT AND THE VEHICLE CRASHED INTO A GUARDRAIL. THE CONTACT WAS UNSURE OF WHAT WARNING INDICATORS WERE ILLUMINATED. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND THE SEAT BELTS ENGAGED; HOWEVER, THE REAR PASSENGER SIDE SEAT BELT FAILED TO ENGAGE. THE DRIVER SUSTAINED A FRACTURED STERNUM AND CONTUSION, THE FRONT PASSENGER SUSTAINED BRUISED RIBS AND A SCRAPED ELBOW, AND THE REAR PASSENGER SUSTAINED A FRACTURED STERNUM AND COLLAR BONE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED FOR THE SEAT BELT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,296.

3/31/2017

WITHIN 17,000 MILES ON THE 2017 FORD ESCAPE THE BRAKES AND THE ROTORS WENT OUT AND WITHIN 8 MONTHS OF HAVING BOUGHT THE ESCAPE ONE OF THE REAR SEATBELTS IS NOT WORKING

9/14/2018

UNSTABLE TIRE AND WHEEL,AND STEERING, LOOSE FRONT END SUSPENSION.

2/18/2018

STARTING IN DECEMBER WHEN MY CAR WAS AT A STOP LIGHT OR STOP SIGN, THE AUTO STOP/START TOLD ME TO PUT MY CAR IN PARK AND RE-START THE CAR. IT HAS DONE THIS A FEW TIMES AFTER THIS. THIS COULD CAUSE AN ACCIDENT LIKE BEING REAR-ENDED.

2/9/2019

COMPLETE RIGHT FRONT SUSPENSION FELL OFF THE VEHICLE, WHEEL AND ALL ..AND CAUSED A MINOR COLLISION TRAVELING AT APPX 15 MPH. TOW TRUCK HAD TO RETRIEVE COMPLETE SUSPENSION AND WHEEL. NO BRAKES BECAUSE BRAKE LINE SEVERED.

3/31/2018

DRIVING AT LOW SPEED, ABOUT 15 MPH, ON A RESIDENTIAL STREET. THE RIGHT FRONT SUSPENSION CAME OFF THE CAR. THE CAR PULLED TO THE RIGHT, A PARKED CAR ON THE RIGHT WAS SIDESWIPED MOSTLY AT THE ROCKER PANEL LEVEL, CAUSED BY THE RIGHT FRONT WHEEL OF MY CAR. WHEN THE VEHICLE CAME TO A STOP, THE RIGHT FRONT TIRE WAS FLAT, THE RIM HAD CRACKED INTO 2 PIECES, THE AXLE AND MOST OF THE SUSPENSION WERE DISCONNECTED, AND THE FRONT KNUCKLE WHICH IS SUPPOSED TO HOLD IT ALL TOGETHER IS CRACKED.

7/24/2018

MY WIFE AND I PURCHASED A 2017 FORD ESCAPE, BRAND NEW, 6 MONTHS AGO. WE NOTICED THAT THE BRAKE LIGHT PLASTIC COVER WAS FOGGING OVER MAKING IT HARD TO SEE THE BRAKE LIGHT. AFTER CHECKING WITH OUR DEALER, MAC HAIK FORD, GEORGETOWN, TEXAS, I WAS INFORMED THAT THIS IS NORMAL. NORMAL? SOUNDS MORE LIKE A SAFETY CONCERN TO ME. I WAS ALSO TOLD THAT WATER LEAKING INTO THE BRAKE LIGHT UNIT WAS ALSO ?NORMAL.? I CAN?T IMAGINE ALLOWING WATER TO COLLECT INSIDE AN ELECTRICAL ITEM AS IMPORTANT AS A BRAKE LIGHT AND IS VERY STRANGE AND VERY WRONG! IF IT?S FOGGING UP NOW WHAT WILL IT LOOK LIKE A YEAR FROM NOW OR EVEN TWO YEARS. FORD MOTOR COMPANY MADE A MISTAKE AND THEY NEED TO REPLACE THIS BRAKE LIGHT UNIT! IT'S A SAFETY ISSUE AND THEY KNOW IT. [XXX] , LEANDER, TEXAS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

5/30/2018

DAYLIGHT RUNNING LIGHTS DO NOT INCLUDE TAIL LIGHTS. CARS DRIVEN AT DUSK, DAWN, OR WEATHER CONDITIONS WHEN HEADLIGHTS PROVIDE ADDED SAFETY ARE DRIVEN WITH ONLY DAYLIGHT HEADLIGHT AND NO TAIL LIGHTS. MANY TIMES CARS APPEAR TO BE DIVING WITH NO HEADLIGHTS, OR LIGHTS, ONLY TO SEE THEY ARE DRIVING WITH DAYLIGHT RUNNING LIGHTS. PLEASE ENGAGE ALL LIGHTS, HEADLIGHTS AND TAIL LIGHTS AT ALL TIMES FOR ADDED SAFETY. TOO MANY TIMES VEHICLES ARE DRIVEN WITH WHAT APPEARS TO BE NO TAIL LIGHTS. DAYLIGHT RUNNING LIGHTS WITH ONLY HEADLIGHTS ARE DANGEROUS.

2/16/2019

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 15 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,124.

1/6/2017

2017 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH TIRES. *LD THE CONSUMER STATED AFTER TRAVELING ON A GRAVEL ROAD FOR APPROXIMATELY 30 MILES, THE VEHICLE ALERTED TO A LOW TIRE PRESSURE. THE DEALER ADVISED THAT THE LUG NUTS ON THE WHEEL HAD SWOLLEN MAKING IT DIFFICULT FOR THE CONSUMER TO CHANGE THE TIRE. *JS

11/27/2018

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. ONCE THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE VEHICLE STALLED AGAIN EVERY TIME THE SPEED EXCEEDED 55 MPH. THE VEHICLE WAS REPAIRED BY WYNNE FORD (1020 W MERCURY BLVD, HAMPTON, VA 23666) PER NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM) ON FEBRUARY 26, 2019; HOWEVER, THE FAILURE RECURRED ON MARCH 2, 2019. THE VEHICLE WAS CURRENTLY BACK AT THE DEALER AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. THE VIN WAS UNKNOWN.

3/8/2019