2022 Ford Bronco Sport Owner Complaints

Engine makes intermittent metal crunching and scraping sounds at low speeds.

2/17/2022

Engine makes intermittent metal crunching and scraping sounds at low speeds and when braking in stop an go traffic. And sometimes the sound would be heard the all the time when keeping the car between 25 to 30 mph.

4/30/2022

Engine makes intermittent metal crunching and scraping sounds at low speeds and when braking in stop an go traffic. And sometimes the sound would be heard the all the time when keeping the car between 25 to 30 mph.

4/30/2022

Brakes make a grinding sound at low speed. When in reverse, brakes make a humming sound. This was the same issue that caused a recall of previous models, however my vehicle is not covered by the recall. Took the vehicle to the dealer and they said “we know there is a noise but the brakes are working properly.” The noise is not normal.

5/7/2022

vehicle with 900 miles on it began smoking and caught fire under the hood for no apparent reason. Vehicle was in new condition. Vehicle likely a total loss (see photos). Driver was lucky to escape

11/2/2022

While driving my 2022 Ford Bronco Sport several alerts flashed in the dash area including lane assist, front end collision and even just a wrench in a box. All audio was lost. Then the entire dash went dark. All information in the instrument panel disappeared. The tachometer and speedometer both dropped to 0. I had no turn signals and could not determine which gear the vehicle was in. The engine continued to run and I could accelerate and slow down. Eventually everything came back on. This has happened several times and the Ford dealership has had the vehicle 3 times and have not been able to recreate the problem or resolve the issue. Most recently I started the vehicle and the instrument panel immediately went dark. I drove the car for approximately 10 minutes without knowing how fast I was going, what gear I was in, or if I even had working brake lights. I am listing the most recent date below. This has happened on May 4 and 7, July 17 and 18, July 24 and 25, 2023.

8/14/2023

Received a Powertrain malfunction/reduced power warning at 190 miles. Noticed large oil leak on garage floor which turned out was leaking from TPU due to faulty cap. Car has been at dealer for 8 days to replace fluid and cap and no explanation provided for powertrain warning.

6/18/2022

The wrench icon which refers to the Powertrain system keeps coming on. I received a message from the Ford pass system that there was (Fault) in the Powertrain system. That power was reduced. Further it said to see a dealer right away. All of the Ford Dealers in my area are all booked up.

7/19/2022

The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. Additionally, the engine made rattling sounds while driving. Additionally, the brakes failed to stop the vehicle immediately while the brake pedal was depressed. The vehicle also lunged forward while coming to a complete stop. The vehicle was taken to the dealer and Ford Pro Commercial Center (525 N 16th St, Sacramento, CA 95811) on separate occasions; however, the dealers were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 549. Parts distribution disconnect.

12/23/2022

The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2/9/2023

Engine makes intermittent metal crunching and scraping sounds at low speeds.

2/17/2022

Car failed to go into drive several times while in traffic. Was bought with zero miles and started making strange grinding and knocking noises immediately. When I reported it I was told I couldn’t get it checked for a month and that it was safe to drive until appointment. I was soon stuck in the middle of busy intersections because car would not drive after I give it gas and it acted like it was in neutral. This happened every time I stopped until I made it safely home it was very scary because I could have caused an accident not being able to go when needed and was almost stranded in traffic. There were never any warning lights. After having it towed to the dealership I am now being told it could be transmission problems, but it doesn’t seem there is much knowledge on this particular vehicles mechanics or electrical system. Ford has not been honest or in contact with me about situation. Should not be happening at under 1000 miles and after more research seems is a common issue they knew about that they did not fix before selling to me. It has been at the dealership for 3 weeks with little communication or explanation.

4/11/2022

The wrench icon which refers to the Powertrain system keeps coming on. I received a message from the Ford pass system that there was (Fault) in the Powertrain system. That power was reduced. Further it said to see a dealer right away. All of the Ford Dealers in my area are all booked up.

7/19/2022

The driver was on M53 near Armada around 5pm today, July 25, 2022. The owner was driving down the road another vehicle pulled up next to her and told her the vehicle was on fire. The driver was able to exit the vehicle and took the photo (unable to upload photo). Owner called 911 and fire department was able to extinguish the fire.

7/26/2022

There is a repeating clicking noise (click, click, click…) every time I turn the steering wheel. It only occurs when it’s above 90 degrees Fahrenheit outside. Any problem related to the steering, or turning of the vehicle is a safety concern in my opinion. Ford forces the owner to make a service appointment to get the problem inspected (I could not just drive to a dealership). The earliest I could schedule an appointment at one of the three nearest dealerships to me is a week from the day I’m writing this complaint. So I guess I can either keep driving the vehicle in the unsafe condition, or get a rental on my own dime. There are no warning lights or trouble codes related to the issue, and the vehicle only has 3,500 miles on it. I’ve owned it for two months 🤦‍♂️.

7/31/2022

Passenger knee airbag did not deploy Drivers Steering column came off at base which is why there was no airbag deployed. Front driver and passenger sun visors came completely off and exposed wires and metal rods.

11/18/2022

Passenger knee airbag did not deploy Drivers Steering column came off at base which is why there was no airbag deployed. Front driver and passenger sun visors came completely off and exposed wires and metal rods.

11/18/2022

The contact's daughter owns a 2022 Ford Bronco Sport. The contact stated that the vehicle App displayed a Restraint Control System warning message. The contact received notification of NHTSA Campaign Number: 22V686000 (Exterior Lighting) and 22V859000 (Fuel System, Gasoline); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several local dealers were contacted and confirmed that the parts were not available for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 8,000.

4/24/2023

I purchased my 2022 Ford Bronco Sport in February last year. Approximately two months after purchasing it, my windshield was cracked and it was replaced. Approximately three months after replacing it, a rock hit it while I was driving on the highway and it cracked again. Both times, the crack spread across the whole windshield. My co-worker went to her car at our job, came back into the building and asked me if I knew my car rear window was broken. I went to my vehicle and found my rear window was totally shattered. My supervisor reviewed our video surveillance footage and saw nothing. My rear window just shattered. I replaced it. I filed three auto claims last year with a $500 deductible. My windshield replacement cost's $1,900.00 to $2,100.00 if I pay out of pocket. Today, 03/23/23, I was driving to work, something hit it hard (assuming a rock) and it now has a small chipped hole and a large s shaped crack on it. I will have to replace it again. Can you help with having Ford put better glass (stronger windshield glass) in their vehicles? I'm afraid of having my auto insurance cancelled or not renewed by State Farm for filing too many auto glass claims. I'm waiting for my agent to call me and discuss my concerns.

3/24/2023

Car was parked and windshield cracked from driver side over half the windshield. No damage indicators.

1/18/2024

The contact owns a 2022 Ford Bronco Sport. The contact stated that while the vehicle was at an independent mechanic for an oil change, the contact was informed that the engine oil casing and separator housing were cracked, causing oil to leak into the engine. The independent mechanic determined that the engine oil casing and separator housing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 22V191000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was 28,167.

1/24/2024

What component or system failed or malfunctioned, and is it available for inspection upon request? Three times this vehicle has had the water pump replaced. 2/20/2023 at 20285 miles , it was replaced with the original part HX7Z8501A, which I also had to source the part myself from another dealer, as mine told me they had no ETA and could not locate one. 9/6/2023 at 38232 miles. It was replaced with the redesigned part HX7Z8501B. 2/6/2024 at 50137 miles. It was replaced again with the redesign part HX7Z8501B. The service advisors at the dealer stated they have never had to replace one three times before mine. Ford advised me that I need to report to NHTSA. How was your safety or the safety of others put at risk? Car could overheat. Has the problem been reproduced or confirmed by a dealer or independent service center? D'orazio Ford in Wilmington IL has done the three repairs Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealer service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Coolant smell, low coolant, coolant sprayed in engine bay

2/21/2024

The contact owns a 2022 Ford Bronco Sport. The contact stated that the pre-collision assist, cruise control, active lane change assist, and the ABS warning lights were illuminated. Additionally, the vehicle experienced a loss of power of steering assist. The vehicle was taken to the dealer where unknown software were reprogrammed twice; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.

2/22/2023

Unknown

2/22/2023

The contact's daughter owns a 2022 Ford Bronco Sport. The contact stated that the vehicle App displayed a Restraint Control System warning message. The contact received notification of NHTSA Campaign Number: 22V686000 (Exterior Lighting) and 22V859000 (Fuel System, Gasoline); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several local dealers were contacted and confirmed that the parts were not available for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 8,000.

4/24/2023

On Monday [XXX], I was driving my vehicle home when I received the following error messages while driving: -pre collision assist not available -service advancetrac -check park aid -service vehicle soon -front camera fault service required -front camera fault service required -shift sys fault service required I was able to make it home and got my car towed to Washington Ford (Washington,PA) the next day. Ok Wednesday [XXX], I received the following message from Washington ford “ Your vehicle is done and ready to pick up. The concern was related to a reprogram of the power steering control module. --Andrea Baumgardner Washington Ford” I picked up the vehicle on Wednesday. On Thursday night, I was driving home after 12am when I received all the same above error messages that I noted as well as losing power steering and control of all my lights (headlights, turn signals, hazard lights). I had the car towed again the next day back to Washington Ford. Since then they have not been able to duplicate the problem and that there’s nothing more they can do. I was told “my vehicle is ready to pick up” but couldn’t guarantee it was safe to drive In April of 2024, Ford recalled 456,000 Ford broncos for “ because the vehicles may fail to detect a low battery charge, which could lead to a loss of engine and electrical power while driving.” Which is the exact issue I had with my vehicle two times in 3 days, however my vehicles VIN wasn’t included in that recalled. On May 13th, 2024 expanded the recall and my vehicle was included this time. I was told there was no remedy for the recall at this time and they were expecting a new update on May 29th, 2024 but in the meantime they are not offering me a rental car and told me my only option is to get a rental car myself if I feel that the car is unsafe to drive. I can not afford a rental car. So my only option ford leaves me is to drive a vehicle that they can not guarantee is safe to drive since they aren’t able to duplicate INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF

5/16/2024

The contact owns a 2022 Ford Bronco Sport. The contact stated that while the vehicle was in reverse(R), there was a loud squealing sound coming from the rear of the vehicle. There was no warning light illuminated. The vehicle was taken to the local dealer where it was acknowledged that the issue was a common occurrence; however, the part to repair the vehicle were not available. Upon investigation, the contact discovered TSB: 22-2326, which he linked to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 4,500.

3/7/2024

The contact owned a 2022 Ford Bronco Sport. The contact stated while driving at 70 MPH, the vehicle experienced abnormal gear shifts. Additionally, the contact noticed a gasoline odor and a burning plastic odor coming from the A/C vents. The contact stated that upon depressing the brake pedal to come to a complete stop at the stop sign, the vehicle failed to respond. The message "ABS Failure " was displayed, and several unknown warning lights were illuminated. The contact stated that he then veered to the left while there was oncoming traffic. The contact stated that he attempted to stop the vehicle by depressing the brake pedal, shifting to park (P), and engaging the electronic parking brake, but the vehicle failed to respond and was driving at 40 MPH. The contact then noticed smoke and fire coming out from underneath the hood, and the front end of the vehicle was engulfed in fire. The contact stated that he jumped out of the vehicle. The vehicle drove into a ditch, where it burned to the ground. The fire was extinguished by the fire department. The contact was unsure whether a fire department report was filed. A police report was filed. The contact sustained a scrape on the right Elbow and received care from the ambulance. The vehicle was towed and totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 80,000.

6/10/2024

Vehicle's pre-collision assist wasn't working. After taking it to the dealer for repair they stated "VEHICLE ABLE TO DETECT LARGER VEHICLES BUT NOT CARS. DROVE SIMILAR EQUIPPED VEHICLES, WITH THE SAME RESULTS. NO PROBLEM FOUND AT THIS TIME." Ford describes the pre-collision assist as "This feature scans the road ahead and can alert you to potential collisions with vehicles or pedestrians detected in your path." This safety feature is supposed to work with pedestrians and vehicles, not "larger vehicles but not cars" "

4/29/2022

Abs cruse control forward collision lane departure lane keeping none of these features work dealer can not fix it very unhappy with ford,

3/6/2023

The car intermittently will stop and wont accelerate, usually when in drive… on inclines, after slowing down. Dealer can’t diagnose the problem and it’s getting worse. It jerks and it’s dangerous to drive.

1/25/2024

My vehicle started with not accelerating and bogging down when going after a stop, it shakes/jerks from 1-3 gear. The rpm’s jump all over the place and at times it will be very low speed, jerking when trying to shift. I haven’t even had the car two years, I have two children and this happened at an intersection and scared us all. It had happened so many times I’m scared to drive it. I took it to a ford dealership, they were able to recreate the issue and said it may be the transmission. There are now warning lights on or anything indicating what the issue is. They told me to keep driving it until a code comes up or to wait till June when they can inspect it. It just keeps getting worst.

3/7/2024

Unknown

2/22/2023

Abs cruse control forward collision lane departure lane keeping none of these features work dealer can not fix it very unhappy with ford,

3/6/2023

I was driving on the interstate and heard a very loud noise. The glass moon completely shattered without warning. Pieces of the shattered glass were falling off the vehicle and inside. The temperature that day was warm and a storm was coming in. The barometer pressure was changing as the storm was approaching.

5/23/2023

The rear hatch on the Bronco Sport will intermittently open up if towing a trailer and traversing a driveway apron. The pressure from the trailer hitch is causing the rear hatch door latch to spring open. It’s also happened infrequently without the trailer attached.

1/24/2025

We keep getting error messages on the vehicle's information screen that says "The restraints control module has detected a fault with the driver seatbelt buckle sensor circuit". The airbag warning indicator light stays on and the alert occurs numerous times randomly while driving the vehicle. We are afraid that if we get into an accident the airbags might not deploy. We have taken vehicle to dealer for service (it is under new car warranty) and we were told a part is on order, but we've waited for two weeks and we feel unsafe driving it.

8/21/2023

Continue to get "Rear Seatbelt Error." I can not safely transport children or adults as this is unsafe. Then, going to Ford to get it even looked at takes weeks, and during that time, they do not allow for a rental car.

11/21/2024

What component or system failed or malfunctioned, and is it available for inspection upon request? Three times this vehicle has had the water pump replaced. 2/20/2023 at 20285 miles , it was replaced with the original part HX7Z8501A, which I also had to source the part myself from another dealer, as mine told me they had no ETA and could not locate one. 9/6/2023 at 38232 miles. It was replaced with the redesigned part HX7Z8501B. 2/6/2024 at 50137 miles. It was replaced again with the redesign part HX7Z8501B. The service advisors at the dealer stated they have never had to replace one three times before mine. Ford advised me that I need to report to NHTSA. How was your safety or the safety of others put at risk? Car could overheat. Has the problem been reproduced or confirmed by a dealer or independent service center? D'orazio Ford in Wilmington IL has done the three repairs Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealer service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Coolant smell, low coolant, coolant sprayed in engine bay

2/21/2024

Water pump, that was just replaced in June at Ford dealership, is leaking. This is ridiculous that Ford cannot put quality products in there vehicles.

1/12/2025

The contact owns a 2022 Ford Bronco Sport. The contact stated that while pulling out of a parking lot, and driving approximately 20 MPH, the vehicle stalled. The vehicle was not able to be restarted. The contact’s husband jumpstarted the vehicle, but the failure persisted. The vehicle was towed to a dealer where it was diagnosed that the failure was battery related. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 32,000.

4/25/2024

The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The contact stated that when the vehicle was started, there was a loud popping sound coming from the engine compartment with a clicking sound near the fuel tank. The contact’s husband inspected the engine compartment and noticed that the battery had exploded. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 55,000. Parts distribution disconnect.

6/3/2024

Passenger knee airbag did not deploy Drivers Steering column came off at base which is why there was no airbag deployed. Front driver and passenger sun visors came completely off and exposed wires and metal rods.

11/18/2022

I was driving on the highway, when I got a small crack in the windshield on the passenger side. When I was able to stop and inspect the vehicle, there a crack about an inch long. A few hours later after I returned home, I went to retrieve something from the car and noticed the crack had spread to about 6 inches long. I called Ford customer service to make a complaint. I called the dealership a couple of days later and the service department informed it would not be covered under warranty if there is any indication it is something other than a stress fracture. They advised I should file it on my insurance. There is a very tiny chip in the windshield. I am concerned because there are many complaints of cracks in the windshield. The vehicle is available for inspection upon request. At this time, I have not taken it to the dealership or had it inspected by insurance representatives. the crack is now about 8 inches long

12/12/2022

The contact owns a 2022 Ford Bronco Sport. The contact stated that the pre-collision assist, cruise control, active lane change assist, and the ABS warning lights were illuminated. Additionally, the vehicle experienced a loss of power of steering assist. The vehicle was taken to the dealer where unknown software were reprogrammed twice; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.

2/22/2023

Unknown

2/22/2023

The contact owns a 2022 Ford Bronco Sport. The contact stated while driving 25 MPH with the traction control activated, the vehicle experienced abnormally loud sounds coming from the rear of vehicle. The contact previously owned a Ford Bronco Sport and traded the vehicle because the vehicle was experiencing the same safety failure. The contact stated after disengaging the traction control the noises stopped. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 9.

3/1/2023

The contact owns a 2022 Ford Bronco Sport. The contact stated while driving 25 MPH with the traction control activated, the vehicle experienced abnormally loud sounds coming from the rear of vehicle. The contact previously owned a Ford Bronco Sport and traded the vehicle because the vehicle was experiencing the same safety failure. The contact stated after disengaging the traction control the noises stopped. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 9.

3/1/2023

I purchased my 2022 Ford Bronco Sport in February last year. Approximately two months after purchasing it, my windshield was cracked and it was replaced. Approximately three months after replacing it, a rock hit it while I was driving on the highway and it cracked again. Both times, the crack spread across the whole windshield. My co-worker went to her car at our job, came back into the building and asked me if I knew my car rear window was broken. I went to my vehicle and found my rear window was totally shattered. My supervisor reviewed our video surveillance footage and saw nothing. My rear window just shattered. I replaced it. I filed three auto claims last year with a $500 deductible. My windshield replacement cost's $1,900.00 to $2,100.00 if I pay out of pocket. Today, 03/23/23, I was driving to work, something hit it hard (assuming a rock) and it now has a small chipped hole and a large s shaped crack on it. I will have to replace it again. Can you help with having Ford put better glass (stronger windshield glass) in their vehicles? I'm afraid of having my auto insurance cancelled or not renewed by State Farm for filing too many auto glass claims. I'm waiting for my agent to call me and discuss my concerns.

3/24/2023

While driving my 2022 Ford Bronco Sport several alerts flashed in the dash area including lane assist, front end collision and even just a wrench in a box. All audio was lost. Then the entire dash went dark. All information in the instrument panel disappeared. The tachometer and speedometer both dropped to 0. I had no turn signals and could not determine which gear the vehicle was in. The engine continued to run and I could accelerate and slow down. Eventually everything came back on. This has happened several times and the Ford dealership has had the vehicle 3 times and have not been able to recreate the problem or resolve the issue. Most recently I started the vehicle and the instrument panel immediately went dark. I drove the car for approximately 10 minutes without knowing how fast I was going, what gear I was in, or if I even had working brake lights. I am listing the most recent date below. This has happened on May 4 and 7, July 17 and 18, July 24 and 25, 2023.

8/14/2023

While driving my 2022 Ford Bronco Sport several alerts flashed in the dash area including lane assist, front end collision and even just a wrench in a box. All audio was lost. Then the entire dash went dark. All information in the instrument panel disappeared. The tachometer and speedometer both dropped to 0. I had no turn signals and could not determine which gear the vehicle was in. The engine continued to run and I could accelerate and slow down. Eventually everything came back on. This has happened several times and the Ford dealership has had the vehicle 3 times and have not been able to recreate the problem or resolve the issue. Most recently I started the vehicle and the instrument panel immediately went dark. I drove the car for approximately 10 minutes without knowing how fast I was going, what gear I was in, or if I even had working brake lights. I am listing the most recent date below. This has happened on May 4 and 7, July 17 and 18, July 24 and 25, 2023.

8/14/2023

The contact owns a 2022 Ford Bronco. The contact stated that while his daughter was attempting to park, the vehicle suddenly accelerated forward and crashed into the door of a building. While reversing from the building, the vehicle accelerated. The driver sustained injuries to her foot and was sent to the hospital where medical attention was provided. There were no warning lights illuminated. A police report was filed. There was no airbag deployment or fire. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 5, 000.

9/15/2023

Rear brakes moan when reversing at low speed. Has done this since day one. Also the transmission shifts are hard and hangs in sport mode and won’t shift. It hangs at almost 5k rpms and when I let off the gas no shift till 2300 rpms. Took it in and they looked at the transmission fluid said it was darker than usual for the mileage (14,000) and recommended a fluid flush that’s not covered by warranty. They changed fluid and I ask why it was doing this they said “ well that’s why we changed the fluid” which tells me nothing! Now the engine compartment rattle in gear and the transmission temperature after driving only 5 miles is hot enough to fry an egg on so my guess is it runs too hot and is burning or oxidation why else would it be black?

11/3/2023

I took the car in to get it checked for a grinding noise that was being made when I would pull out of a parking spot. They found that the rear differential went out and needs to be replaced. This is on a 2022 Bronco Sport with 41k miles. It is currently at the Ford dealership but the part is on back order with no eta.

2/2/2024

Shocks defective. Shocks to be replaced twice on this vehicle with under 50,000 miles. First replaced at about 20,000 miles. Dealership advised that original shocks and now new replacement shocks leak on inspection. Clearly a defective part. Ford knows about this problem. Ford has put out a “service message for technicians” but why isn’t there a recall? Second issue is brake issue. Ford has also issued a “service message for technicians” on this issue. They are aware of the issue and customers are waiting 3 months or more for a “bushing and hardware kit” for repair. Issue is detected by loud squealing when the car is backing up in reverse. Why isn’t this a recall? The dealership is charging for these items that Ford is aware of as problems with their vehicle.

3/8/2024

The contact owns a 2022 Ford Bronco Sport. The contact stated that the side door mirrors had degraded, impairing visibility while driving. The vehicle was taken to the dealer, where an unknown recall was performed; however, the side door mirrors were not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 5,200.

3/14/2024

On [XXX] I began my drive from Miami, FL to SF, CA for my next travel nurse assignment. Three hours into my drive, I stop for gas and return to the highway. I remember accelerating to catch up to traffic and moving into the left lane. Then I remember abruptly seeing brake lights ahead, braking hard, and the collision warning system going off. I was braking for several seconds and it became clear to me that I was going to crash into the vehicle in front of me. Immediately upon impact, my Bronco Sport caught fire. I felt the heat. I smelled the fire and fumes. I saw people running towards me, yelling for me to get out of my burning car. The airbag went off and I sustained minor injury to my right hand. At that point, my priority was to locate my cat inside my perfectly packed vehicle with all of my most important possessions. I grabbed my cat, my phone, and my purse and escaped as flames overtook my SUV. The Nissan Rouge in front of me sustained some rear bumper damage but overall relatively minor exterior damages. I am in awe that what should have been a minor collision turned into escaping a burning car with my cat and watching my everything burn away. I struggle with PTSD from the accident. The Bronco was well-maintained. I had the recall repaired, along with oil change and tire rotation in November, prior to driving from Southern California to my home in Miami in early December. The vehicle was deemed a total loss by the insurance company. The insurance company did not choose to pursue any investigation on why this happened. I’ve tried to find answers and have not been successful. The Ford dealership where I purchased the Bronco has been less than helpful and even normalized that this happens sometimes. Four months later and I’m still waiting to get refunded for all the extra extended warranties that I bought for a vehicle that I planned on having for a long time. No one seems concerned that my car caught fire instantly. This should not have happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI

4/12/2024

When driving down the highway at 80 MPH, vehicle lost all infotainment and instrument panel. This happened several times, battery and alternator were tested and returned nothing. Upon completion of the drive, the vehicle would not start and the alternator had to be replaced. Approximately 3 months prior the drive train lost power and the turbo had to be replaced.

5/5/2024

The contact owns a 2022 Ford Bronco Sport. The contact stated while driving 65 MPH, the contact became aware that the vertical railing structure had detached from the roof. The contact stated that a paddle board attached to the vertical railing had fallen from the roof. No injuries were caused by the failure. The local Police removed the paddle board from the intersection. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 20,000.

7/19/2024

All tires are completely worn at 37,000 miles causing my braking stop time to increase and traction reduction when roads are wet and slippery. Also the tires are now making a rubbing sound when turning and was told it may be due to the way the tire tread has worn. Continental 225 / 65 R17

9/1/2024

The contact owns a 2022 Ford Bronco Sport. The contact stated while his son was parked in the driveway, the rear passenger’s side window failed to roll up as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the rear passenger’s side window motor was inoperable. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.

9/4/2024

I've experienced 3 of these Vehicle Network Communication Errors while driving, two of which were recent and after the problem was supposedly fixed at the dealership. Most recent event failure event occured 11/14/24 during rain. This is a frightening and serious problem. The car is back at the dealership now, awaiting inspection again since their first fix wasn't a fix. While driving there are sudden alerts as half a dozen errors flash/display sequentially on the dash, including warnings as Pre collision assist unavailable, Hill Assist, Service AdvanceTrac, the wrench symbol with See Manual, etc. Then the dash and controls go totally black and the screen displays the Vehicle Network Communication Error and everything (except the engine and wipers apparently) shuts down, No defroster, spedo, tach, heater, turn signals, exterior lights? Basically driving becomes very unsafe and scary, without safety. I have pictures and a video my wife took while riding with me the second time this happened. When I get home and shut off the car, wait awhile, it partially resets itself but still displays the wrench symbol and service Advance Trac idiot lights illuminated. Overnight it seems to reset totally, until the next episode. Its exhibited thie failure when sunny and dry and also when it rains, so seemingly not an environmental cause. This is extremely dangerous since no defroster or lights/signals, gauges, spedometer. So far the engine has kept running so I can at least head home and get off the road. I see there is an NHSTA investigation on Broncos for power loss. Please add my complaint for investigation of this serious defect. I would be glad to discuss further if helpful. Thanks!

11/19/2024