2024 Ford Bronco Sport Owner Complaints

The contact owns a 2024 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number 24V267000 (Electrical System, Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

5/15/2024

On [XXX], my 2024 Ford Bronco Sport spontaneously burst into flames while driven by my [XXX] son. Per a local bystander, there was smoke and fire observed around the undercarriage as he drove down the road. Multiple vehicles began honking while stopped at a red light. A driver alerted my son of the fire. He was able to evacuate along with his [XXX] sister. As they were fleeing to the median of an active highway, the vehicle burst into flames. After several explosions the vehicle continued to burn and melt until the fire dept extinguished the flames. Prior to spontaneous combustion, there were no symptoms of gas leaks or error messages. Nor were there any fluid leaks. There were no error messages or signs of vehicle distress even while my children were driving & engulfed in flames. If bystanders had not flagged down my son, my children may have still been inside the vehicle when the fire & explosions consumed them. The fire department ultimately inspected the vehicle for damage. I am still awaiting their report. Initial conversations on the scene indicated an engine fire. On June 11th, my insurer commissioned an engineer to inspect the vehicle for causation. No report currently available. The vehicle was brand new; purchased just 6 weeks ago. At the time we purchased, 2022 & 2023 models had an open safety recall for fire risk due to a fuel injection defect. There were no reported design updates for the 2024 model. Nor were the recall fixes recommended in Feb 2024 installed on my Bronco purchased late April. It is my position that both Ford & the dealership knew or should have known the 2024 models would have the same defect and fire risk. Disturbing they sold their defective vehicle to my family. The dealership claims no responsibility or obligation to disclose risks. Ford refuses to speak with me given total loss status. My only recourse now is through my insurance. My children remain traumatized by their near death experience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC

6/12/2024

The contact owns a 2024 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number 24V267000 (Electrical System, Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

5/15/2024

Upon attempting to start vehicle every warning indicator flashed in series across the screen and the SUV would not start nor was the vehicle lockable. Also, the rear door and access glass (where tools, safety equipment, and spare tire is located) could not be opened. The vehicle would not start and could not be placed in neutral to push the vehicle to a safe location. The manufacturer informed me a "failure to communicate" was indicated in their system. Had this occurred in an unsafe location such as on a highway or in a physically dangerous location occupants would be placed in danger from other moving vehicles and/or criminal activity. Operators of this model MUST 1.) Be able to place the vehicle in neutral when needed. 2.) Be able to manually open the rear liftgate and/or rear glass to obtain safety and repair equipment. 3.) Be able to manually lock the vehicle as needed to secure both occupants and contents. I have scheduled a maintenance visit/repair with an authorized Ford dealer in Joplin, Missouri to address multiple instances of "Loss of Communication" as reported to Ford Motor Corp.

11/21/2024

When I start my Bronco, daily, there a vibration even as I drive out of my garage. Once I’m on the road I don’t feel the vibration. I have taken my Bronco to the dealer 2-3 times and they tell me the Bronco doesn’t do as I stated to them. I can’t make this up, I think the mechanics are not sure what is wrong. I love my Bronco and have owned many fords over the years and have never had this issue. They did tell me, I should drive it more and the vibration should stop. At least they admitted it was happening. I drive 16 miles a day, so I’m not sure how much I should drive daily , I’ve never been told I should drive more🤪

10/24/2024

The steering is temporarily disabled when the vehicle is in the auto off/fuel saver mode. I had an approaching EMS vehicle that I was almost struck by because my vehicle was off due to that feature. The steering wheel was not responsive.

4/2/2025

On [XXX], my 2024 Ford Bronco Sport spontaneously burst into flames while driven by my [XXX] son. Per a local bystander, there was smoke and fire observed around the undercarriage as he drove down the road. Multiple vehicles began honking while stopped at a red light. A driver alerted my son of the fire. He was able to evacuate along with his [XXX] sister. As they were fleeing to the median of an active highway, the vehicle burst into flames. After several explosions the vehicle continued to burn and melt until the fire dept extinguished the flames. Prior to spontaneous combustion, there were no symptoms of gas leaks or error messages. Nor were there any fluid leaks. There were no error messages or signs of vehicle distress even while my children were driving & engulfed in flames. If bystanders had not flagged down my son, my children may have still been inside the vehicle when the fire & explosions consumed them. The fire department ultimately inspected the vehicle for damage. I am still awaiting their report. Initial conversations on the scene indicated an engine fire. On June 11th, my insurer commissioned an engineer to inspect the vehicle for causation. No report currently available. The vehicle was brand new; purchased just 6 weeks ago. At the time we purchased, 2022 & 2023 models had an open safety recall for fire risk due to a fuel injection defect. There were no reported design updates for the 2024 model. Nor were the recall fixes recommended in Feb 2024 installed on my Bronco purchased late April. It is my position that both Ford & the dealership knew or should have known the 2024 models would have the same defect and fire risk. Disturbing they sold their defective vehicle to my family. The dealership claims no responsibility or obligation to disclose risks. Ford refuses to speak with me given total loss status. My only recourse now is through my insurance. My children remain traumatized by their near death experience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC

6/12/2024

Upon attempting to start vehicle every warning indicator flashed in series across the screen and the SUV would not start nor was the vehicle lockable. Also, the rear door and access glass (where tools, safety equipment, and spare tire is located) could not be opened. The vehicle would not start and could not be placed in neutral to push the vehicle to a safe location. The manufacturer informed me a "failure to communicate" was indicated in their system. Had this occurred in an unsafe location such as on a highway or in a physically dangerous location occupants would be placed in danger from other moving vehicles and/or criminal activity. Operators of this model MUST 1.) Be able to place the vehicle in neutral when needed. 2.) Be able to manually open the rear liftgate and/or rear glass to obtain safety and repair equipment. 3.) Be able to manually lock the vehicle as needed to secure both occupants and contents. I have scheduled a maintenance visit/repair with an authorized Ford dealer in Joplin, Missouri to address multiple instances of "Loss of Communication" as reported to Ford Motor Corp.

11/21/2024

On [XXX], my 2024 Ford Bronco Sport spontaneously burst into flames while driven by my [XXX] son. Per a local bystander, there was smoke and fire observed around the undercarriage as he drove down the road. Multiple vehicles began honking while stopped at a red light. A driver alerted my son of the fire. He was able to evacuate along with his [XXX] sister. As they were fleeing to the median of an active highway, the vehicle burst into flames. After several explosions the vehicle continued to burn and melt until the fire dept extinguished the flames. Prior to spontaneous combustion, there were no symptoms of gas leaks or error messages. Nor were there any fluid leaks. There were no error messages or signs of vehicle distress even while my children were driving & engulfed in flames. If bystanders had not flagged down my son, my children may have still been inside the vehicle when the fire & explosions consumed them. The fire department ultimately inspected the vehicle for damage. I am still awaiting their report. Initial conversations on the scene indicated an engine fire. On June 11th, my insurer commissioned an engineer to inspect the vehicle for causation. No report currently available. The vehicle was brand new; purchased just 6 weeks ago. At the time we purchased, 2022 & 2023 models had an open safety recall for fire risk due to a fuel injection defect. There were no reported design updates for the 2024 model. Nor were the recall fixes recommended in Feb 2024 installed on my Bronco purchased late April. It is my position that both Ford & the dealership knew or should have known the 2024 models would have the same defect and fire risk. Disturbing they sold their defective vehicle to my family. The dealership claims no responsibility or obligation to disclose risks. Ford refuses to speak with me given total loss status. My only recourse now is through my insurance. My children remain traumatized by their near death experience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC

6/12/2024

I’d like to open a customer concern case. While I was driving on the freeway on, my gas tank was punctured after hitting debris in the road. It was a standard highway situation—not off-roading or anything extreme. The fact that the gas tank was damaged to the point of leaking or requiring repair is very concerning. It was a very large rupture. I believe the underbody protection may not be adequate, and I’m worried this could be a design or safety issue. I’ve taken photos and have a repair estimate. It was a very dangerous situation as one spark from heat could have sent my brand new Bronco sport into flames. This all happened on the 5 freeway on the grapevine in California. I consider myself very lucky

3/26/2025

All 4 Continental PRO CONTACT TX tires on 1 week old brand new purchased Ford Bronco Sport VIN [XXX] from Ford Dealer Swelling on Sidewalls in various points. After researching amongst other Bronco Sport Forums issue appears to be common failure on New Bronco Sports equipped with Continental PRO CONTACT TX tires. Requested tires to be changed at Dealer, they found 1 Bronco Sport with Balled up Sidewall issues and wanted to replace "like for like" admitting they have a some sort of FACTORY defect but would not exchange tires for ones with "OUT" Factory Defect. I believe there is Faulty Construction on Sidewall of tire or Like FORD Dealer stated some sort of MANUFACTURER DEFECT. On certain CONTINENTAL PRO CONTACT TX tires from Factory. Symptoms were first noticed 6 days after having possession of new vehicle. And the Swelling appears to be moving TOWARDS the tire TREAD itself. The swelling has become increasingly noticeable and raises concerns about the safety and performance of these tires for my Family Vehicle and others having the same issues. Given the importance of tire integrity for vehicle safety, I believe this issue warrants immediate attention and investigation. I would appreciate it if you could investigate this matter and advise on any necessary actions or precautions that should be taken. Ensuring the safety of consumers is crucial, and I trust that NHTSA will address this issue promptly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

8/24/2024

The contact owns a 2024 Ford Bronco Sport equipped with Continental Tires, Tire Line: Cross Contact, Tire Size: 225/65R/17, and DOT Number: [XXX] . The contact stated that while driving at approximately 70 MPH, the contact heard an abnormally loud sound coming from the rear end of the vehicle, and the contact noticed that the rear passenger's side tire had sustained a blowout. Upon inspection, it was discovered that the tread of the tire had separated. The dealer was contacted. The vehicle was not diagnosed or repaired. The tire was original equipment. The tire was not replaced. The manufacturer was notified of the failure. The vehicle failure mileage was 8,000. The tire failure mileage was 8,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

8/1/2025

Upon attempting to start vehicle every warning indicator flashed in series across the screen and the SUV would not start nor was the vehicle lockable. Also, the rear door and access glass (where tools, safety equipment, and spare tire is located) could not be opened. The vehicle would not start and could not be placed in neutral to push the vehicle to a safe location. The manufacturer informed me a "failure to communicate" was indicated in their system. Had this occurred in an unsafe location such as on a highway or in a physically dangerous location occupants would be placed in danger from other moving vehicles and/or criminal activity. Operators of this model MUST 1.) Be able to place the vehicle in neutral when needed. 2.) Be able to manually open the rear liftgate and/or rear glass to obtain safety and repair equipment. 3.) Be able to manually lock the vehicle as needed to secure both occupants and contents. I have scheduled a maintenance visit/repair with an authorized Ford dealer in Joplin, Missouri to address multiple instances of "Loss of Communication" as reported to Ford Motor Corp.

11/21/2024

Chattering/screeching from right side of the car. Near tires. Took it in and showed example to technician and he heard it. Comes when turning right or backing up right slowly. They discovered it was the rear differential unit and it will be in the shop for 1-2 weeks.

7/29/2025

THIS CAR HAS LESS THAN 2,500 MILES ON IT, AND IT FAILED TO GO INTO GEAR WHEN PULLING OUT ON A MAJOR HIGHWAY. WHEN IT DID SLIP INTO GEAR, IT WOULD ONLY GO 10 MPH THE WHOLE WAY HOME. MULTIPLE ALERTS WERE SENT TO MY PHONE; SEE BELOW FOR SPECIFIC ALERT INFO. THE DEALERSHIP SAID IT WAS A LOOSE WIRE AFTER TELLING ME THEY WOULD REPLACE THE CAR, AND OVER 60 SENSORS WENT OFF. ALERTS: SERVICE ENGINE WARNING POWERTRAIN MALFUNCTION REDUCED POWER PRE-COLLISION ASSISTANCE NOT AVAILABLE

1/17/2025

The Powertrain of this Ford Bronco Sport (2024) with only 12,000 miles on it malfunctioned while the driver was on a major highway. No control over gears, engine power, etc. Had to pull over in heavy traffic. Fortunately there was a shoulder, or this would have been a major safety risk for the driver and other vehicles and would likely have resulted in an accident. Apparently, this malfunction is related to battery issues as well and can affect the emergency caution flashers. The vehicle was inspected by Ford after being towed to a local dealership and was told that this was part of a recall on other Ford Broncos. A few days later, was told that Ford dealership was replacing the transmission and other parts.

7/11/2025

Moof roof popped up from the center ripping at all edges, causing loud boom sound. Glass shattered. No drastic change in temperature. No impact of object. Newly purchased. Dropped off at dealership to investigate.

12/19/2024

The rear quarter panel glass on the vehicle's passenger side cracked. This is consistent with Recall Reference Number: 24S10 in which the adhesion of the glass is known to fail.

7/18/2025

The steering is temporarily disabled when the vehicle is in the auto off/fuel saver mode. I had an approaching EMS vehicle that I was almost struck by because my vehicle was off due to that feature. The steering wheel was not responsive.

4/2/2025

Chattering/screeching from right side of the car. Near tires. Took it in and showed example to technician and he heard it. Comes when turning right or backing up right slowly. They discovered it was the rear differential unit and it will be in the shop for 1-2 weeks.

7/29/2025

The windshield on this vehicle is faulty. On online forms, others have commented on the same thing I am experiencing: the integrity of this windshield is so weak that within a couple months (sometimes just a few days) of having the vehicle, you can get multiple chips or cracks. On my last chip, I was driving on a Michigan highway at least 30 yards from other vehicles when something chipped my windshield. I've had the windshield chip while going 65mph on the high way, and also while my vehicle was at a standstill at a red light and the car in front of me pulled away quickly, kicking up debris. People often comment that they cannot afford to constantly keep up with the unending number of repairs needed to fix the windshield. As a result, they're driving with reduced visibility which impacts all drivers on the road. ADAS is built into the windshield- if cracks/chips occur in this area, the ADAS can become compromised. The windshield also contributes to the strength of the vehicle in rollovers- lack of stuctural integrtiy due to cracks/chips impacts that. Being an SUV that sits higher, the Bronco Sport is more prone to rollovers that lower sitting vehicles. Because the cost of replacing the windshield through Ford is so high (over $1000) many opt not to replace it or use a non OEM, aftermarket windshield which might not work as well with safety systems. This issue has been inspected by a Safelite auto glass technician - he remarked that this is extremely common with the Bronco Sport, this vehicle is one of the most common models he repairs. This component is available for inspection upon request.

4/16/2025

The vehicle was bought brand new in February of this year, 2025. Was bought and has been driven by my daughter who turned [XXX] this year. She went to camp and the vehicle sat behind the house till she got back. the vehicle and front windshield face west and is exposed to the summer sun from 11:30 till 8pm. When she got back and went to drive the car on [XXX], there was a large stress crack in the middle of the windshield. (will attach pictures if possible with this online form). I had my neighbor check his security camera to see if anyone had vandalized the vehicle or if there had been any large object fall on the vehicle. after reviewing his recorded video, we both saw that no one touched the vehicle and that nothing fell on the windshield during the time it sat. I contacted Ford Motor Co. and they instructed me to take it to the dealership and have them take a look and then submit a claim if they thought it was a stress crack from the sun. I took the vehicle in to the dealership on June 26, 2025 and was told I would hear updates over the next few days. Over a week went by and I had to call the service dept at Wyatt Johnson Ford in Nashville. The Assistant service manager stated that Ford Warranty was denying the claim and stated that something else must have caused the crack. The Assistant Manager told me that the technician had written that they believed it was a stress crack from sun exposure and had submitted photos that backed up that claim. Also, on the work order, the Assistant Manager also wrote that it was a stress crack from sun exposure. There is a deep, horizontal crack in the middle of the windshield that has no origination marks or indentations which one would expect from the way that Ford Motor Warranty is denying the claim. I have asked the Assistant Manager to resubmit the claim and I sent him the photos I had taken as soon as it was first noticed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

7/9/2025

The entire Advanced Drive Assistants Systems only works when it feels like it. Thankfully I haven't had any accidents yet..., but I have come very close to it three times. Especially when the lane system went down, it almost sent me into the car next to me.

5/14/2025

My backup camera one two separate occasions has not operated properly. First time it never showed a vehicle had come up behind me. Didn’t go off with any notice. I backed into a car. Second time a man with a cart walk behind as I was backing out no notice. There is a recall on review camera but not on my vin.

5/30/2025

The contact owns a 2024 Ford Bronco Sport. The contact stated that the driver's side front door locked without unintendedly. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 300.

3/6/2024

See attached document for complaint.

2/21/2025

See attached document for complaint.

2/21/2025

The entire Advanced Drive Assistants Systems only works when it feels like it. Thankfully I haven't had any accidents yet..., but I have come very close to it three times. Especially when the lane system went down, it almost sent me into the car next to me.

5/14/2025

The entire Advanced Drive Assistants Systems only works when it feels like it. Thankfully I haven't had any accidents yet..., but I have come very close to it three times. Especially when the lane system went down, it almost sent me into the car next to me.

5/14/2025

I was driving down the highway, and my moonroof exploded. I thought something had exploded or someone had shot at me. No other cars were around me that could have caused something to pop up and hit the roof. I did take it to the dealership service where photos were taken and submitted for a possible claim on the warranty. I only have about 2000 miles on the vehicle. My first payment isn't even due yet. Ford warranty declined the claim. It looked like it exploded upwards leading me to think this was an installation or material issue. Glass that exploded out flew off the roof of the vehicle scratching it as it dragged along. This could have hit another driver if one had been following behind me. I am currently awaiting a callback from the insurance adjuster.

5/14/2025

My backup camera one two separate occasions has not operated properly. First time it never showed a vehicle had come up behind me. Didn’t go off with any notice. I backed into a car. Second time a man with a cart walk behind as I was backing out no notice. There is a recall on review camera but not on my vin.

5/30/2025

The contact owns a 2024 Ford Bronco Sport. The contact stated that while the vehicle was parked outside, the front windshield cracked. The front windshield had a long horizontal crack. There was no warning light illuminated. Upon inspection, the crack had started from the inside of the windshield. The vehicle was taken to the dealer where it was inspected. The contact was informed that the windshield had cracked due to stress from sun exposure. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,500.

7/15/2025

Chattering/screeching from right side of the car. Near tires. Took it in and showed example to technician and he heard it. Comes when turning right or backing up right slowly. They discovered it was the rear differential unit and it will be in the shop for 1-2 weeks.

7/29/2025

The contact owns a 2024 Ford Bronco Sport. The contact received a Carfax notification that the VIN was included in NHTSA Campaign Number: 25V467000(Fuel System, Gasoline); however, the part to do the repair was unavailable. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but was unable to provide an anticipated date for the parts' availability. The contact had not experienced a failure.

8/5/2025