2021 Ford Bronco Sport Owner Complaints

The contact owns a 2021 Ford Bronco. The contact stated that an abnormal squealing noise would emit from the vehicle without warning. The contact had taken the vehicle to a dealer where they had kept the vehicle for over a week; she was later informed that the manufacturer was notified, and the noise had been deemed "acceptable. The dealer then notified her that the failure may be linked to moisture on the brakes and that the brakes may be replaced. Upon retrieving the vehicle, the contact was informed that no repairs were performed on the vehicle and reiterated that the manufacturer determined that the noise was acceptable. The contact then called the manufacturer and was referred to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 600. The VIN was not available.

12/1/2021

Vehicle has a recall and manufacturer is not able to fix this. When asked about the timelines within which it can be fixed, ford mentioned that it would be more than 6 months. More than 6 months is not a reasonable time when there is a risk of crash. I wanted ford to either replace the vehicle or provide a rental car. They are not able to do that either. So I have to either take risk and continue driving the vehicle which might result in a crash or not use the vehicle for more than 6 months. Neither of those seem reasonable. Need ford to provide a solution to the problem instead of simply neglecting the request.

1/12/2022

Small rock hit my windshield and caused a huge 12+ inch crack in the middle of the windshield. Started off as a small crack then grew.

7/6/2021

UNKNOWN I purchased a new 2021 Ford Bronco from the Ford dealership in Gaithersburg, MD in May 2021. On June 24th with 700 miles on the odometer I began a cross country drive to Wisconsin for a family vacation. Spent the week up North in Minocqua. Returned to Oconomowoc WI for the 4th of July weekend. On Monday July 5th my 15 year old nephew and I began the drive back to MD. Around 3:00pm we ma de our first stop at a convenience center in Elkhart IN. I parked my car and we went in to use the restrooms, while in the restroom my nephew heard someone say that there was a car on fire in the parking lot. It was my Ford Bronco. A total loss. I had no notice of any sort of issue with the vehicle.

7/9/2021

The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle failed to start-up. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

1/21/2022

First time the engine lights came on and turned off the car could not restart, needed a new engine the first engine had 830 miles. Second time car stalled and the car would not start they replaced the engine again this time that engine had about 1,200 miles. Third time the car did the same thing with about 1,400 miles. All three times I was driving on Busy roads almost got hit all three times. Dealership did not give me any paperwork

1/24/2022

The contact owns a 2021 Ford Bronco Sport. The contact received a recall notification for NHTSA Campaign Number: 21V625000 (Fuel System, Gasoline) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

8/18/2021

The contact owned a 2021 Ford Bronco Sport. The contact stated that while driving at 55 MPH, the vehicle inadvertently drove off the roadway and caught fire. The fire started from the front of the vehicle. The air bags were deployed. The contact sustained a broken hip, injuries to her pelvis, left clavicle, and right rib, as well as a head injury causing a minor brain bleed. Medical attention was received. The fire department arrived on the scene and extinguished the fire. A police report was filed. The contact was unaware if a fire department report had been filed. The vehicle was towed to an unknown location, where it was deemed totaled by the insurance company. The failure mileage was approximately 30,000.

1/17/2023

On morning of Sept 2, 2021 I was driving home from my overnight shift as a nurse getting off about 0635, driving down a major street in the downtown area. I was approx 6 blocks from my hospital approaching a busy intersection and my Bronco Sport [2021] lost all power. Because my speed was only 30mph, it was easy to just come to a stop after a short roll Anytime the Bronco Sport shuts off it automatically goes into Park. So I had no power, not even flashers and could not put it into neutral to push it out of the intersection onto a side street. So I sat in my dead vehicle blocking traffic, just before dawn without flashers that worked, and directly in front of a bus stop, unable to move it at all. There were no warning lights or messages that came on prior to the loss of power on the dash. My radio was working fine, vehicle seemed to be running normal. After my Bronco Sport was towed to the dealer, which they have had now going on 1 week, they report the battery was completely dead and after they charged it they cannot replicate the problem I had. The battery stays charged but numerous warnings that come up on their diagnostic board. They ordered a new battery which is supposed to arrive today, Thursday 9-9-21.Once the new battery is installed they will check if the warnings go away and again if the new battery will die. The dealership cannot tell me why the battery/vehicle just died as it did. I am afraid to drive it on a crowded interstate or roadway of any type but I need a reliable vehicle to get to work.

9/9/2021

Both interior liftgate lights inoperative. However, the "liftgate ajar light", and came on without warning as I was driving. I had not opened the litigate. Radio system skips & pops. fails to load tor loads slowly. Brakes failed to fully engage quickly on a slow turn, causing a total loss accident. Vehicle has 645 miles on it. I love my Bronco Sport. But..is it safe to drive if I order a new one? Can there be a cross check done by VIN to ensure I'm not getting one with the same problem? Specifically, the brakes? The brake issue worries me Please advise. Thank you for your help. Sincerely, [XXX]. Vehicle purchased at Pundmann Ford, Saint Charles. Mo. 63301 on 12/3/2021 [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

1/29/2022

The contact owns a 2021 Ford Bronco Sport. The contact received a notification for NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that parts were not yet available. The manufacturer had also been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts are not available.

1/6/2022

The contact owns a 2021 Ford Bronco Sport. The contact received a recall notification for NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that he was afraid to drive the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and referred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts are not available.

1/6/2022

I have the same symptoms of recall 21V625000, they check my SUV however they said its not afected by the recall and the problem is still happening.

12/13/2021

I started my car on 2/15. Drove about .5 miles down the street through a fast food place. Drove another .9 miles down the street. I heard a pop and pulled over immediately and the car was already on fire. The car had around 3542 miles on it. I had just leased it in September. Ford says this was the only vehicle that this has happened too. The inspection is happening with the insurance company as well as Ford Motor Company. No prior issues and no warning signs on the car before the fire.

2/25/2022

while driving my shifter was accidentally tapped and went into neutral I went to a parking lot & at a slow speed I could put the car into reverse or park so if you are driving at 65 MPH it can be shifted and will be a safety issue I'm sure

5/25/2021

While driving the new Bronco Sport big bend home, we both heard a rattling shuttering whirring noise coming from the drivers left side in the dash. We felt this was not a normal noise as we had never heard this on any other new cars we’ve had. The whirring noise happens on accelerating. The rattling shuttering noise happens at low speeds at ~1500rpms. We took it to the dealer where we purchased it at 1036 mileage. They heard the noise and said it was not normal. They said they found the hood latch cable vibrating and it was fixed. It was not fixed at all. So we took it to another dealer at 1575 mileage. This dealership service department confirmed the engine rattling shuttering/whirring noises are not normal also, but They suspect it's something to do with the transmission. They did their testing and found abnormal air leakage around the “F” clutch port internal to trans. They proceeded to replace the whole transmission. They test drive it and said it was fixed. Yes the whirring hissing noise was much less. But after driving it 100 miles, all these noises are back. Very frustrated and wondering if we will get stranded with a failed transmission somewhere!

7/28/2021

Had a rock hit my windshield in the lower left corner. It immediately started to crack approx 8". The next morning it grew to about 18+". I have heard that the glass used is thinner than most. I feel this is a major concern to the consumers as if any little thing may crack these windshields and have the customer shell out more money to have them replaced everytime. I feel safety is a factor as well, causing possible shattering, etc. Car is scheduled for a safelite replacement.

7/3/2021

I live in northern Indiana where humidity is high in the summer. We often have nights with a low temperature in the 60s to low 70s, with heavy dew, and sometimes fog. I park the Bronco in the garage overnight, and the windows are clear in the morning. I go to work before sunrise. With the climate control (With: Manual Temperature Control) set for no, or low heat, and outside air, everything is fine till about 10 minutes into the drive. The air conditioner turns on (with no indication that it is on, except the ice cold air coming out of the vents). Then the windshield starts to fog up on the outside because of the high humidity outside and a cold windshield. There is now way to turn off the air conditioner, except to turn off the climate control. I have tried turning up the temperature control to compensate, only to have the air conditioner turn off after several minutes, then I get hot air, and it is a never-ending task to try to control this as the temperature from the vents goes up and down. When the windshield fogs up on the outside, the wipers can;t effectively clear it. This hassle is also distracting to the driver. I know of no reason to have a humidity sensor turn on the air conditioner. This was verified by the dealer that the humidity sensor is what is turning on the AC.

8/2/2021

Headlight cracked even though it is made of plastic. Brand new car, only 3 months old and Ford claims that a “foreign object” must have hit it. Although in all the vehicles I have driven in the state of Maine, never has a rocket broken my headlight. Not to mention the cost to fix it is $2,600 for one headlight.

1/10/2022

There is an electrical issue with the cars running lights, headlights and interior lighting. Intermittently, when the car is shut off and either locked or unlocked, the cars running lights, and/or headlights, and/or interior lighting fail to shut off. This occurs BEYOND the 30 to60 minute delay feature. This happens when you lock the door from the door lock or the key fob. In all cases the car has to be unlocked and relocked, trying either, or re-starting the car, shutting it off and locking the car again. At some point the battery will fail before its 60 months.

7/11/2022

The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle failed to start. There was no warning light illuminated. The vehicle was not drivable. The vehicle was towed to the local dealer, where it was diagnosed that the front belt and two coolant hoses needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.

8/12/2022

The contact owns a 2021 Ford Bronco Sport. The contact received recalls notifications for NHTSA Campaign Numbers: 21V922000 (Service Brakes, Hydraulics) and 22V191000 (Engine and Engine Cooling). However, the parts to do the recalls repairs were not yet available. An unknown local dealer was contacted and confirmed that the parts for both recalls repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for recalls repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

8/12/2022

Both interior liftgate lights inoperative. However, the "liftgate ajar light", and came on without warning as I was driving. I had not opened the litigate. Radio system skips & pops. fails to load tor loads slowly. Brakes failed to fully engage quickly on a slow turn, causing a total loss accident. Vehicle has 645 miles on it. I love my Bronco Sport. But..is it safe to drive if I order a new one? Can there be a cross check done by VIN to ensure I'm not getting one with the same problem? Specifically, the brakes? The brake issue worries me Please advise. Thank you for your help. Sincerely, [XXX]. Vehicle purchased at Pundmann Ford, Saint Charles. Mo. 63301 on 12/3/2021 [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

1/29/2022

The car is stalling on hills!then the car restarts and goes!my auto parking brake automatically comes on and you cannot get it to release! And I have notice the car wanting g to ride to the right of the rd !

5/17/2022

Stress fracture in windshield while it was sitting in a parking lot all day. Cameras on premises verified nothing hit the car.

5/26/2021

The wind shields on these vehicles are cracking in abundance. My Bronco wind shield cracked on the passenger side from the edge across the window. No rock hit it. I just came out one morning and it was cracked. I've read many complaints on line from owners having this problem. Now you can't get new wind shields because there have been so many issues, they are on back order. I tried to contact Ford but they referred me to you. I do not believe this is normal.

9/11/2022

My Bronco was running while parked and another driver struck my driver side fender at about 60mph. Which spun my car about 180° and about 15 feet from where i was parked. None of the airbags went off even though the vehicle should have sustained sufficient sideways motion. The fuel shut off was activated and the radio notified me of a crash but my 911 assist wasn't set. I asked ford and my body shop who haven't been able to tell me why my airbags didn't deploy

7/17/2021

On July 10th this vehicle was hit at a high rate of speed by another vehicle. I was a passenger in this ford Bronco sport, non of the airbags went off. The driver of the Bronco and i were both injured.

7/20/2021

The dash cluster was dead and the start button LED just flashed on and off. The battery, checked with a VOM, showed normal voltage. The vehicle would not start. I unhooked one of the battery terminals and waited 10 minutes for the system to reset. After reconnecting the battery the vehicle lit up, behaved and started as normal. One should not have to carry tools to reboot their vehicle.

8/6/2021

I was driving and a warning came up on the driver console that the I believe blind spot detection system malfunctioned (it happened really fast) and some of the lights on the dash went off. Then everything went dark on the dash and center console screen. The center console screen just said "Vehicle Network Communication Error". I turned off the car and the car would not turn back on after that. This happened while driving and could be very dangerous while driving especially at night. The Pictured attached is with the car on, before I turned it off. Once I turned it off that screen stayed on all night with that message with a few accessory lights.

4/9/2022

The car is stalling on hills!then the car restarts and goes!my auto parking brake automatically comes on and you cannot get it to release! And I have notice the car wanting g to ride to the right of the rd !

5/17/2022

MAKES A LOUD MOANING SOUND WHEN REVERSING AFTER VEHICLE HAS SAT FOR A FEW HOURS. BRAKE PADS ARE FINE, DOES NOT HAPPEN WHEN BRAKING WHILE GOING FORWARD. ONLY BRAKING WHILE GOING IN REVERSE.

10/6/2022

THE PRE COLLISION ASSIST / WARNING IS NOT WORKING AT ALL. SOMEONE WAS CUT INTO MY LANE IN FRONT OF ME AND I WAS ALMOST HIT HIM SO I NEED TO HIT THE BRAKE IN THE LAST SECOND BUT NO WARNING SHOWED UP AT ALL. AFTER THAT I TRIED TO TEST IF THE PRE COLLISION WARNING SYSTEM IS WORKING OR NOT SO I TRIED TO FORCE THEM SUCH AS I DROVE INTO LIKE ALMOST HIT TO ANOTHER OBJECT/ CAR WITHOUT HITTING BRAKE BUT I NEVER GET OR SEE ANY WARNING ON THE SCREEN.I EVEN SETTING THE SENSITIVITY ON HIGH! BUT IT NEVER WORKED AT ALL. I USED TO DROVE THE CAR THAT HAS THE PRE COLLISION SYSTEM SO I KNOW HOW IT'S WORK. SO I'M SURE MY CAR HAS A PROBLEM

4/23/2021

3 systems go out suddenly while driving and control becomes unstable. Return to dealer 2 times to have it "recalibrated" and it went back out within 3 days intermittently working and mostly failing. Dealer said it was do to calibration with the camera and 360 technology needing to be re-calibrated. The vehicle has never been in an accident.

7/11/2023

I have a brake recall related to a safety defect. The car does not stop quick enough at highways speeds, however ford has not offered a remedy in a timely manner. I have been to 4 different Ford dealerships with no success. All four have informed me it would take a week to get the part, to later change the answer and say its unavailable on backorder. I can't get my brakes repaired. Additionally, the back door does not lock under any circumstances. The car is unsafe and unsecure from the inside and out.

7/13/2022

The doors on my vehicle are buckling. There are ripples in the sheet metal on all four doors where the metal meets the window glass. It appears to be some type of structural issue. Im worried if these doors are buckling under normal wear and tear im concerned if they are structurally sound if the vehicle were involved in a accident? Is the cause of this issue metal fatigue? I am not an engineer but there is obviously an issue with these doors that may be some type of safety issue. I brought this to the attention of Ford and they acknowledged the issue. They took photos of the issue but have not come up with a solution. While at the dealership having my vehicle inspected I observed several other Ford Broncos with the same issue. I provided photos of the issue but I must admit it is difficult to see.

11/27/2022

Traveling with cruise control set at 78mph. Service engine light came on without warning and vehicle couldn’t maintain speed. Exited highway to determine what was wrong. Pulled into gas station parking lot and the power brakes failed. The vehicle had two recalls for brakes serviced on 7/7/22. The vehicle is being towed to a dealership as the vehicle had less than 12,400 miles and has been owned less than one year. Any/all components available for inspection. If driver had not had wherewithal to exit highway when they did, there certainly could have been a fatality incident.

8/27/2022

Driving the vehicle between on a highway and, repeatedly, the control panel would completely shut down with the warning that the battery was running low on power. It doesn’t make sense since the vehicle is less than two years old.

12/13/2022

THE VEHICLE STALLED [HALTED] ON MY DAUGHTER WHILE IN MOTION IN MOVING TRAFFIC. THE VEHICLE BECAME INOPERABLE AND WAS TOWED TO DEPAULA FORD ALBANY NY. THE VEHICLE STALLED AS A RESULT OF A FAULTY FUEL PUMP AND ONLY HAS 1449 MILES. MY DAUGHTER COULD HAVE BEEN INJURED AS A RESULT OF THE VEHICLE DISABLEMENT IN FLOWING TRAFFIC ON A BUSY CITY STREET. FUEL PUMP REPLACEMENTS ARE A "SUBSTANTIAL DEFECT" THAT IMPAIRS THE CAR'S USE, VALUE, AND MOST IMPORTANT SAFETY. THIS IS A SERIOUS SAFETY DEFECT TO THE FUEL AND EMISSION SYSTEM. FUEL PUMP PROBLEMS ARE TYPICALLY MILEAGE DEPENDENT ISSUES. YOU TYPICALLY NEED TO HAVE AT LEAST 60K MILES ON THE AVERAGE VEHICLE BEFORE THE FUEL PUMP STARTS TO GIVE OUT ALSO, IF A VEHICLE'S FUEL SYSTEM IS AT THE POINT WHERE FUEL PUMP REPLACEMENT IS NECESSARY, IT IS 10 TIMES LIKELY OTHER COMPONENTS ARE FAULTY: ELECTRICAL CONNECTIONS, FUEL INJECTORS, CLOGGED FUEL FILTERS, ETC. SO TYPICALLY OTHER IMPORTANT COMPONENTS ARE SWAPPED OUT AT THE SAME TIME WITH THAT BEING SAID, THE FORD DEALERSHIP ADVISED THE EXHAUST CLAMP WASN'T TIGHTENING CORRECTLY SO THEY ORDERED A NEW CLAMP AND ARE PUTTING IT ON TOMORROW. I'M NOT A MECHANIC BUT I HAVE COMMON SENSE TO KNOW THIS IS A COMPONENT OTHER THAN THE A FUEL PUMP. MY DAUGHTER IS TO PICK UP THAT VEHICLE TOMORROW AND I AM VERY CONCERNED FOR HER SAFETY IN THIS BRAND NEW VEHICLE UNDER 1500 MILES! WE HAVE KINDLY ASKED FORD FOR A VEHICLE REPLACEMENT BUT I ALSO WANTED TO INFORM OTHER AVENUES BECAUSE I AM CONCERNED FOR MY DAUGHTERS SAFETY IN THIS CURRENT VEHICLE. THE VEHICLE WAS PURCHASED FOR PEACE OF MIND AND RIGHT NOW WE ARE UNSETTLED! IT SHOULD IMMEDIATELY BE TAKEN OFF THE STREETS AND TAKEN BACK TO THE FORD LAB FOR ASSESSMENT; IF THIS THE FIRST EVER ISSUE LIKE THIS FOR THE 2021 BRONCO SPORT RESPECTFULLY [XXX] ON BEHALF OF [XXX], OWNER OF VEHICLE INDIAN - [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

4/5/2021

TL* THE CONTACT OWNS A 2021 FORD BRONCO SPORT. THE CONTACT STATED WHILE DRIVING 20 MPH, SHE HEARD AN ABNORMAL SOUND AND BECAME AWARE THAT THE DRIVER'S SIDE REAR WINDOW HAD SHATTERED. THE CONTACT PULLED OVER AND PARKED IN A NEARBY PARKING LOT. THE CONTACT'S GRANDSON WAS SEATED IN THE REAR OF THE VEHICLE AND HAD SOME SCRATCHES TO HIS LEG BUT DID NOT REQUIRED MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED. THE CONTACT CALLED MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 887-8410) AND WAS REFERRED TO A GLASS REPAIR FACILITY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.

4/20/2021

TL* THE CONTACT OWNS A 2021 FORD BRONCO SPORT. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO STEVEN'S JERSEY CITY FORD (740 NJ-440, JERSEY CITY, NJ 07305) BUT NOT YET DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FRONT AXLE WAS REPAIRED PRIOR TO THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A CALLBACK. THE FAILURE MILEAGE WAS APPROXIMATELY 2,294.

4/28/2021

NOT EVEN 200 MILES, ENGINE BEGAN RATTLING AND STALLING OUT. I WAS STRANDED IN THE MIDDLE OF THE ROAD AT A GREEN LIGHT. DEALERSHIP CLAIMS TORQUE CONVERTER PROBLEM. BRAND NEW BADLANDS PACKAGE. 2 LITER 4CYL ECOBOOST 250HP

4/28/2021

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at various speeds, the vehicle hesitated with the accelerator pedal depressed. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 1,000.

5/28/2021

Windshield cracked 15 days after purchase. There was no sign of any damage that could have caused the crack. Also, with lane keep assist vehicle will steer entirely into other lane without any correction from the safety system

7/21/2021

The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle stalled while she was at the stoplight. There was no warning light illuminated. The contact was able to restart the vehicle. The contact stated that she was able to pull into the nearby parking lot however, the failure recurred while parking. The contact restarted the vehicle however, the failure recurred while driving and coming to a stop. The check engine warning light was illuminated. The vehicle was towed to the dealer who diagnosed that there was a fuel delivery module failure. The contact referenced NHTSA Campaign Number: 21V625000 (Fuel System, Gasoline). The manufacturer was notified of the failure and advised the contact that her VIN was not included in the recall. The vehicle was not repaired. The failure mileage was 89.

9/27/2021

Failed Window Assembly in Tail Gate resulting in broken tail gate window. Driving on A1A, Melbourne Beach FL, 630 am September 20th, 2022 45 mph heard very loud boom and saw that the high pressure cylinders that lift the back window blew apart and shattered the tail gate window obstructing my vision out of the rear window. The spontaneous combustions of the window assembly blew up and almost made me loose control of the vehicle. Nothing hit the window from inside or outside of the car. This car has been in maintenance on three other occasions to have the electrically operated systems repaired. I believe this is a manufacture defect. There is no explanation how this serious incident occurred and I fear for my safety driving this vehicle. I have filed a BBB Auto Claim, case number [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

9/28/2022

At 21,000 miles on Bronco I purchased as new, I received an alert on the dash for low pressure on all 4 tires. I stopped the car and all 4 have bulges in the same place. I called Continental and they set up a file #4143053155 and told me to take it to the dealer for inspection. I took it back to Van Horn In Lomira WI for that inspection on 12/9/22. They took pictures and sent them to Continental who tells me that this is normal for tires to have bulges in the side. I am very concerned if the tires are actually safe to drive on. The tires are Continental Pro Contract tx P225/R65/17.

12/10/2022

The contact owns a 2021 Ford Bronco. The contact received notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 55 MPH, several unknown warning lights were intermittently illuminated and the Back Over Prevention screen turned white. The contact stated that the vehicle communication error message was displayed. The contact was able to navigate the vehicle off the road. The contact notified Ford’s AAA for towing however, the tow truck never showed up. The contact then notified the local authorities. The local authorities notified a tow truck, and the vehicle was towed back to the residence. The manufacturer was notified of the failure and confirmed that parts were unavailable. The contact was advised to continue driving the vehicle. The failure mileage was approximately 25,000.

1/18/2023

The contact owns a 2021 Ford Bronco. The contact received notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 55 MPH, several unknown warning lights were intermittently illuminated and the Back Over Prevention screen turned white. The contact stated that the vehicle communication error message was displayed. The contact was able to navigate the vehicle off the road. The contact notified Ford’s AAA for towing however, the tow truck never showed up. The contact then notified the local authorities. The local authorities notified a tow truck, and the vehicle was towed back to the residence. The manufacturer was notified of the failure and confirmed that parts were unavailable. The contact was advised to continue driving the vehicle. The failure mileage was approximately 25,000.

1/18/2023

This car has had so many recalls on it and it does not stop. Gibbons Ford does not have windshield wiper clips; there is constant recalls on this car. What are my options?

1/19/2023

The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing, there was an abnormal grinding noise detected coming from the brakes. While driving at various speeds around a curb, the steering wheel was jerking. There were no warning lights illuminated. The vehicle was taken to the local dealer and the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 9,000.

3/13/2023

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving approximately 30 mph and making a left turn, there was an abnormal rattling noise. There were no warning indicator lights illuminated. The vehicle was towed to the local dealer where it was diagnosed the oil was not changed, and that the flex plate behind the engine had locked up. The flex flywheel broke and shattered. The pin broke and locked up the engine. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure was 85,000. The VIN was not available.

3/23/2023

2021 FORD BRONCO SPORT. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-859. THE CONSUMER STATED NO PARTS AND RENTALS ARE AVAILABLE TO HAVE THE RECALL PERFORMED. AND THIS IS THEIR ONLY SOURCE OF TRANSPORTATION.

3/27/2023

3 systems go out suddenly while driving and control becomes unstable. Return to dealer 2 times to have it "recalibrated" and it went back out within 3 days intermittently working and mostly failing. Dealer said it was do to calibration with the camera and 360 technology needing to be re-calibrated. The vehicle has never been in an accident.

7/11/2023

My husband was driving down a mountain highway when suddenly he heard a loud noise. He pulled over and found the moonroof glass had shattered. There were no cars around and no signs that something had hit it—we think it was glass failure due to a pressure change. Ford has had issues with moonroof glass spontaneously shattering on other vehicles and there are a few reports online about it happening to other Bronco Sports. Ford will not take responsibility and says we need to file an insurance claim. This is a major safety issue—my husband could have been seriously injured if the moonroof cover had been open and glass had fell on him.

7/21/2023

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving 35 MPH, the hood of the vehicle was slightly shuddering. The contact stated that the failure occurred increasingly while driving 50 MPH and at higher speeds. The dealer was notified of the failure and an appointment was scheduled for diagnostic tests. The vehicle was diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 41,000. The VIN was unavailable.

8/3/2023