2017 Dodge Durango Owner Complaints

I RENTED 2017 DODGE DURANGO GT I HAVE THE TAILGATE OPEN AND THEN GRABBED BOTTLE CASE OF WATER I WAKE CLOSER TO THE TAILLIGHTS I CUT WITH THAT ,TAILLIGHTS HAVE PIECE OF THE TAILLIGHTS POINTING OUT IS DANGEROUS FILL LIKE A BLADE IF A CHILD GET CLOSER SOMETHING BAD GET I HAVE PIC FROM MY INJURY AND THE PLACE ON THE TAILLIGHTS

9/8/2017

BOUGHT THE VEHICLE BRAND NEW HAS A LITTLE OVER 10,000 MILES ON IT NOW, STARTED NOTICING STANDING WATER IN THE RACETRACK (BACK GATE) LED LIGHTS TOOK IT TO THE DEALERSHIP TO FIND OUT WHY WATER WAS GETTING IN THEY INFORMED ME THE BRAKE LIGHT HAD A CRACK WHICH I THOUGHT WAS A SEAM (WHERE THE 2 PARTS MET) IT IS A STRAIGHT LINE DOWN, VEHICLE HAS NEVER BEEN IN A ACCIDENT OR DAMAGED, SO THE BRAKE LIGHT CRACKED IN ITS OWN. AFTER A LITTLE RESEARCH I FOUND OUT THIS IS VERY COMMON AND DON'T UNDERSTAND HOW THIS CAN BE SAFE SINCE WATER IS GETTING INTO SOMETHING ELECTRICAL AND CAUSING LED BRAKE LIGHTS TO FAIL OR BURN OUT.

1/14/2018

WHILE DRIVING MY 2017 DODGE DURANGO CITADEL (6980 MILES) HOME FROM WORK, I HAD THE ADAPTIVE CRUISE CONTROL SET. I WAS IN A STEADY LINE OF TRAFFIC AND CARS LINED UP BEHIND ME. THE TRUCK STARTED TO STEADILY DECREASE IN SPEED, THERE WERE NO OBJECTS IN THE PATH OF THE VEHICLE AND THE CAR IN FRONT WAS AT LEAST 6 CAR LENGTHS AHEAD. WHEN I TRIED TO ACCELERATE THE VEHICLE NOTHING HAPPENED WHEN I TRIED TO ACCELERATE, I THEN ATTEMPTED TO BRAKE, MY BRAKES WERE NOT ACTIVE AS WELL. I PLACED MY HAZARD LIGHTS ON AND ATTEMPTED TO TURN THE STEERING WHEEL SLIGHTLY TO MOVE MY VEHICLE FROM THE ROAD. HOWEVER, AT THIS TIME MY STEERING HAD TIGHTENED AND I COULD NOT MOVE MY VEHICLE. I ENDED UP COASTING TO THE RIGHT SIDE OF THE ROAD UNTIL MY VEHICLE CAME TO A STOP. NOTHING WAS WORKING ON MY TRUCK. I COULD NOT OPEN MY DOOR OR LET MY WINDOWS DOWN. IT WAS LIKE I WAS TRAPPED INSIDE. FINALLY, I WAS ABLE TO GET MY WINDOWS DOWN AFTER 3 OR MORE MINUTES. WHEN THE TOWING SERVICE PICKED MY VEHICLE UP, THE BACK WINDOWS WOULD NOT ROLL UP AND MY LIFT GATE OPENED BY ITSELF. WE GOT THE LIFT GATE BACK DOWN MANUALLY. HOWEVER, THE VEHICLE WOULD NOT START. IF YOU PLACED YOUR FOOT ON THE BRAKE, PUSHED THE START BUTTON IT JUST MADE A CLICKING NOISE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AND WILL BE LOOKED AT TOMORROW, 9/26/17. THIS COULD HAVE BEEN A HORRIBLE, FATAL ACCIDENT. SOME TYPE OF INVESTIGATION NEEDS TO TAKE PLACE INTO THIS MATTER. MY SON AND I TRAVEL MANY MILES A WEEK AND THIS WOULD HAVE DEFINITELY BEEN FATAL IF WE WERE ON THE INTERSTATE ON AN INSIDE LANE.

9/25/2017

WHEN THE CAR IS PUT INTO PARK AND YOU EXIT IT WILL SOMETIMES STILL DRIVE FORWARD. WHEN SWITCHING INTO REVERSE OR PARK THE CAR SOMETIMES LOCKS UP AND WONT MORE. THE RPMS GO UP BUT ITS STILL AS IF ITS IN PARK. I HAD TO PUT MY CAR INTO REVERSE TO TRY TO AVOID AN ACCIDENT AND THE TRANSMISSION WOULD NOT ENGAGE INTO REVERSE. MY WIFE WAS REMOVING GROCERIES AND THE CAR STARTED TO MOVE FORWARD. SHE HAD TO GET INTO THE CAR AND PRESS THE BREAK. THESE CONDITIONS HAVE HAPPENED WHEN THE CAR WAS AT A STOP OR PARKED. I HAVE STARTED TO RECORD WHEN IT HAPPENS IF IT IS SAFE TO DO SO. THIS HAS HAPPENED ON DIFFERENT OCCASIONS. IT ALSO HAS HAPPENED SINCE I PURCHASED THE CAR ..UPDATED 12/13/17 *BF SEE ALSO ODI 11048876. *DSY UPDATED 9/13/18*JB

10/31/2017

NO ACCIDENT HAPPENED YET BUT I BELIEVE ONE WILL. THIS CAR IS EQUIPPED WITH A ROTARY TRANSMISSION SELECTOR FOR DRIVE BY WIRE TRANSMISSION AND HAS AN AUTO ENGINE STOP START FEATURE. THIS START STOP FEATURE CAN BE DISABLED AFTER THE VEHICLE IS STARTED, BUT CANNOT BE SET BY DEFAULT TO DISABLE THIS FEATURE. I UNDERSTAND THE FUEL SAVING ISSUE, HOWEVER BUT MANY OF US HAVE BEEN DRIVING FOR MANY YEARS AND WE DO A LOT OF THINGS UNCONSCIOUSLY BECAUSE THESE ACTIVITIES ARE SO COMMON TO US. WHEN THIS FEATURE IS ACTIVATED AND YOU COME INTO YOUR DRIVE WAY, YOUR GARAGE OR A PARKING SPACE AND FULLY COME TO A STOP, THE ENGINE TURNS OFF AND ALL GOES QUIET. SUBCONSCIOUSLY BECAUSE OF A LIFETIME OF DRIVING EXPERIENCE, YOU THINK THE CAR IS OFF, YOUR TRAVEL IS OVER AND YOU ARE READY TO EXIT THE VEHICLE. YOU START TO OPEN THE DOOR AND RELEASE THE BRAKE PEDAL AND THE VEHICLE IMMEDIATELY RESTARTS AND MOVES FORWARD. IF A CHILD OR SOMEONE ELSE OR A BUILDING WALL IS IT FRONT OF THE VEHICLE, A SERIOUS ACCIDENT COULD HAPPEN. PLEASE RETHINK THIS. IT IS NOT AN INTUITIVE PROCESS WHEN WE HAVE YEARS OR DECADES OF A DIFFERENT DRIVING EXPERIENCE. WE THINK THE CAR IS OFF, SAFE TO EXIT. WE NEED A WAY TO DEFAULT DISABLE THIS FEATURE RATHER THAN DEFAULT ENABLE. I KNOW THERE IS AN INVESTIGATION REGARDING DEATH OR INJURY WITH REGARD TO THE TRANSMISSION ON THESE VEHICLES, SPECIFICALLY A CLAIM THAT VEHICLE COULD MOVE WITH SELECTOR PUT IN THE PARK POSITION. I WONDER HOW MANY ACCIDENTS WERE RESULT OF DRIVERS THINKING THE VEHICLE WAS OFF AND THEN IT MOVED. IT MAY BE EMBARRASSING AND NOT BE ADMITTED TO. *TR

12/22/2016

AFTER TWO DAYS OF USE AND THREE HUNDRED TOTAL MILES ON MY VEHICLE I DISCOVERED AN OIL LEAK. VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE TECHNICIANS INFORMED ME THAT THE LEAK FROM THE REAR MAIN SEAL ON THE TRANSMISSION. THE VEHICLE WAS REPAIRED, THE NEXT MORNING I NOTICE OIL LEAKING FROM THE SAME AREA. I TAKE THE VEHICLE TO THE DEALERSHIP FOR A SECOND TIME AND AFTER A COUPLE OF DAYS I WAS INFORMED THAT THE VEHICLE HAD A DEFECTIVE OIL PAN THAT NEEDED TO BE REPLACED. A WEEK GOES BY AND THE DEALERSHIP INFORMS ME THE VEHICLE IS READY FOR PICKUP. THE NEXT DAY I CONTACT THE DEALERSHIP TO ARRANGE TO PICK UP THE VEHICLE AND WAS TOLD THE LEAK IS STILL PRESENT WHICH RESULTED IN A STAR CASE WHICH THE MANUFACTURERS ENGINEERS ARE ASSISTING THE LOCAL TECHNICIANS IN RESOLVING THE ISSUE. APPROXIMATELY TEN DAYS LATER I WAS TOLD THAT THE TRANSMISSION PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE IS CURRENTLY IN THE SHOP WITH NO RESOLUTION BY THE MANUFACTURER. AFTER REVIEWING COMPLAINTS FILED ON WEBSITE VEHICLE FORUMS I DISCOVERED MANY VEHICLES ARE EXPERIENCING THE SAME ISSUES AS THE ONE I OWN. WITH MY EXPERIENCE TO DATE I FEEL THE MANUFACTURER IS NOT DISCLOSING THE SEVERITY AND EXTENT OF THE PROBLEM INHERENT WITH THE VEHICLE TO ITS CUSTOMERS CREATING A SERIOUS RISK OF INJURY TO THE OPERATORS/OCCUPANTS OF THE VEHICLES INVOLVED. IT IS MY RECOMMENDATION THAT AN INVESTIGATION SHOULD BE INITIATED INTO THIS MATTER. *TR

1/27/2017

TL* THE CONTACT OWNS A 2017 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE BOTTOM OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE REAR MAIN SEAL WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DETERMINED THAT THE OIL PAN WAS LEAKING. THE OIL PAN WAS REPLACED; HOWEVER, THE REMEDY FAILED TO CORRECT THE FAILURE. AS A RESULT, THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300.

1/27/2017

TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT WITH THE AUTOMATIC MODE OR STOP/START FEATURE ACTIVATED, IT LUNGED FORWARD WHEN THE CONTACT'S FOOT RELEASED THE BRAKE PEDAL. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES CONSISTENT WITH A CERVICAL STRAIN AND BRUISED RIBS, WHICH REQUIRED MEDICAL ATTENTION. THE OCCUPANT IN THE OTHER VEHICLE SUFFERED NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE SCENE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,999.

4/4/2017

NO ACCIDENT HAPPENED YET BUT I BELIEVE ONE WILL. THIS CAR IS EQUIPPED WITH A ROTARY TRANSMISSION SELECTOR FOR DRIVE BY WIRE TRANSMISSION AND HAS AN AUTO ENGINE STOP START FEATURE. THIS START STOP FEATURE CAN BE DISABLED AFTER THE VEHICLE IS STARTED, BUT CANNOT BE SET BY DEFAULT TO DISABLE THIS FEATURE. I UNDERSTAND THE FUEL SAVING ISSUE, HOWEVER BUT MANY OF US HAVE BEEN DRIVING FOR MANY YEARS AND WE DO A LOT OF THINGS UNCONSCIOUSLY BECAUSE THESE ACTIVITIES ARE SO COMMON TO US. WHEN THIS FEATURE IS ACTIVATED AND YOU COME INTO YOUR DRIVE WAY, YOUR GARAGE OR A PARKING SPACE AND FULLY COME TO A STOP, THE ENGINE TURNS OFF AND ALL GOES QUIET. SUBCONSCIOUSLY BECAUSE OF A LIFETIME OF DRIVING EXPERIENCE, YOU THINK THE CAR IS OFF, YOUR TRAVEL IS OVER AND YOU ARE READY TO EXIT THE VEHICLE. YOU START TO OPEN THE DOOR AND RELEASE THE BRAKE PEDAL AND THE VEHICLE IMMEDIATELY RESTARTS AND MOVES FORWARD. IF A CHILD OR SOMEONE ELSE OR A BUILDING WALL IS IT FRONT OF THE VEHICLE, A SERIOUS ACCIDENT COULD HAPPEN. PLEASE RETHINK THIS. IT IS NOT AN INTUITIVE PROCESS WHEN WE HAVE YEARS OR DECADES OF A DIFFERENT DRIVING EXPERIENCE. WE THINK THE CAR IS OFF, SAFE TO EXIT. WE NEED A WAY TO DEFAULT DISABLE THIS FEATURE RATHER THAN DEFAULT ENABLE. I KNOW THERE IS AN INVESTIGATION REGARDING DEATH OR INJURY WITH REGARD TO THE TRANSMISSION ON THESE VEHICLES, SPECIFICALLY A CLAIM THAT VEHICLE COULD MOVE WITH SELECTOR PUT IN THE PARK POSITION. I WONDER HOW MANY ACCIDENTS WERE RESULT OF DRIVERS THINKING THE VEHICLE WAS OFF AND THEN IT MOVED. IT MAY BE EMBARRASSING AND NOT BE ADMITTED TO. *TR

12/22/2016

MY BRAND NEW DODGE DURANGO SXT 2017 WAS STOLEN AT A SERVICE STATION. I GOT OUT OF MY CAR THAT WAS ON AND LOCKED. THIS PERSON USED SOME TYPE OF DEVICE TO OPEN IT WITHOUT THE KEY. IT IS 36 DAYS OLD.

7/6/2017

WILD SHIELD WIPERS ARE NOT EFFECTIVE DURING HEAVY RAIN. STEERING WHEEL MAKES NOISE WHILE TURNING. BREAKS ARE NOT GOOD QUALITY.

5/4/2018

OUR 2017 DURANGO WITH 3000 MILES, HAD AN ENGINE LIGHT FOR OVERHEATING, QUICKLY THEREAFTER AN ENGINE LIGHT POPPED ON, TRANSMISSION LIGHT POPPED ON, ALL GAUGES THEN CEASED TO OPERATE AND THE CAR TURNED OFF AS WE WERE COASTING DOWN HILL (LUCKILY INTO SERVICE STATION). THE TRANSMISSION IS A DIAL AND THEN PUTTING IT IN NEUTRAL BECOMES AN ISSUE FOR THE TOW OR TO PUSH IT. THE ENGINE STARTING KNOCKING TERRIBLE.

6/18/2018

THE OFFICER DRIVING THIS VEHICLE HAD PUT THE VEHICLE IN PARK. THIS VEHICLE HAS THE ROTARY KNOB STYLE GEAR SELECTOR. THE OFFICER WAS GETTING HIS K9 PARTNER'S FOOD AND WATER READY IN HIS BACKYARD. ACCORDING TO THE OFFICER, AFTER ABOUT 10 MINUTES, HE HEARD A LOUD NOISE. WHEN HE WENT TO INVESTIGATE THE NOISE, HE FOUND THAT THE SUV HAS DROVE THROUGH HIS GARAGE DOOR. THE OFFICER STATES THAT THE GEAR INDICATOR SHOWED THAT THE VEHICLE WAS IN PARK.

3/29/2017

I HAVE A BLACK 2017 DURANGO GT WITH 37,000 MILES AND THE PAINT IS STARTING TO BUBBLE ON THE HOOD

10/5/2018

THERE IS A NOISE COMING FROM THE FUEL TANK (RIGHT SIDE SECOND ROW) I HAD TAKEN THE CAR TO THE DEALERSHIP AND THEY STAYS THAT THERE IS NO NOISE, THEY HAD BROUGHT ANOTHER DODGE DURANGO WITH THE SAME FUEL TANK AND THAT PARTICULAR VEHICLE DID NOT MAKE THE NOISE AS MINE DOES.

4/24/2017

TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE ATTEMPTING TO REFUEL, THE FUEL WOULD NOT PROPERLY ENTER THE FUEL TANK AND CAUSED THE FUEL NOZZLE TO CONTINUOUSLY STOP. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN DODGE/CHRYSLER, 32850 FORD RD, GARDEN CITY, MI) WHO INDICATED THAT AN UNKNOWN PART WAS NEEDED AND WAS ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

7/25/2018

TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT WITH THE AUTOMATIC MODE OR STOP/START FEATURE ACTIVATED, IT LUNGED FORWARD WHEN THE CONTACT'S FOOT RELEASED THE BRAKE PEDAL. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES CONSISTENT WITH A CERVICAL STRAIN AND BRUISED RIBS, WHICH REQUIRED MEDICAL ATTENTION. THE OCCUPANT IN THE OTHER VEHICLE SUFFERED NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE SCENE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,999.

4/4/2017

WHILE DRIVING MY 2017 DODGE DURANGO CITADEL (6980 MILES) HOME FROM WORK, I HAD THE ADAPTIVE CRUISE CONTROL SET. I WAS IN A STEADY LINE OF TRAFFIC AND CARS LINED UP BEHIND ME. THE TRUCK STARTED TO STEADILY DECREASE IN SPEED, THERE WERE NO OBJECTS IN THE PATH OF THE VEHICLE AND THE CAR IN FRONT WAS AT LEAST 6 CAR LENGTHS AHEAD. WHEN I TRIED TO ACCELERATE THE VEHICLE NOTHING HAPPENED WHEN I TRIED TO ACCELERATE, I THEN ATTEMPTED TO BRAKE, MY BRAKES WERE NOT ACTIVE AS WELL. I PLACED MY HAZARD LIGHTS ON AND ATTEMPTED TO TURN THE STEERING WHEEL SLIGHTLY TO MOVE MY VEHICLE FROM THE ROAD. HOWEVER, AT THIS TIME MY STEERING HAD TIGHTENED AND I COULD NOT MOVE MY VEHICLE. I ENDED UP COASTING TO THE RIGHT SIDE OF THE ROAD UNTIL MY VEHICLE CAME TO A STOP. NOTHING WAS WORKING ON MY TRUCK. I COULD NOT OPEN MY DOOR OR LET MY WINDOWS DOWN. IT WAS LIKE I WAS TRAPPED INSIDE. FINALLY, I WAS ABLE TO GET MY WINDOWS DOWN AFTER 3 OR MORE MINUTES. WHEN THE TOWING SERVICE PICKED MY VEHICLE UP, THE BACK WINDOWS WOULD NOT ROLL UP AND MY LIFT GATE OPENED BY ITSELF. WE GOT THE LIFT GATE BACK DOWN MANUALLY. HOWEVER, THE VEHICLE WOULD NOT START. IF YOU PLACED YOUR FOOT ON THE BRAKE, PUSHED THE START BUTTON IT JUST MADE A CLICKING NOISE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AND WILL BE LOOKED AT TOMORROW, 9/26/17. THIS COULD HAVE BEEN A HORRIBLE, FATAL ACCIDENT. SOME TYPE OF INVESTIGATION NEEDS TO TAKE PLACE INTO THIS MATTER. MY SON AND I TRAVEL MANY MILES A WEEK AND THIS WOULD HAVE DEFINITELY BEEN FATAL IF WE WERE ON THE INTERSTATE ON AN INSIDE LANE.

9/25/2017

AIRBAG SERVICE LIGHT CONTINUES TO FLASH AND BEEP WHILE VEHICLE IS IN MOTION.

2/10/2020

Vehicle was traveling around 60 moh.. Jumped curve and hit a tree. Air bags failed to deploy. Driver sustained multiple injuries including fractured pelvis, torn aeorta, hemothorax under ribcage, and several cuts, scrapes, and bruises requiring stitches.

9/16/2021

WHILE DRIVING MY 2017 DODGE DURANGO CITADEL (6980 MILES) HOME FROM WORK, I HAD THE ADAPTIVE CRUISE CONTROL SET. I WAS IN A STEADY LINE OF TRAFFIC AND CARS LINED UP BEHIND ME. THE TRUCK STARTED TO STEADILY DECREASE IN SPEED, THERE WERE NO OBJECTS IN THE PATH OF THE VEHICLE AND THE CAR IN FRONT WAS AT LEAST 6 CAR LENGTHS AHEAD. WHEN I TRIED TO ACCELERATE THE VEHICLE NOTHING HAPPENED WHEN I TRIED TO ACCELERATE, I THEN ATTEMPTED TO BRAKE, MY BRAKES WERE NOT ACTIVE AS WELL. I PLACED MY HAZARD LIGHTS ON AND ATTEMPTED TO TURN THE STEERING WHEEL SLIGHTLY TO MOVE MY VEHICLE FROM THE ROAD. HOWEVER, AT THIS TIME MY STEERING HAD TIGHTENED AND I COULD NOT MOVE MY VEHICLE. I ENDED UP COASTING TO THE RIGHT SIDE OF THE ROAD UNTIL MY VEHICLE CAME TO A STOP. NOTHING WAS WORKING ON MY TRUCK. I COULD NOT OPEN MY DOOR OR LET MY WINDOWS DOWN. IT WAS LIKE I WAS TRAPPED INSIDE. FINALLY, I WAS ABLE TO GET MY WINDOWS DOWN AFTER 3 OR MORE MINUTES. WHEN THE TOWING SERVICE PICKED MY VEHICLE UP, THE BACK WINDOWS WOULD NOT ROLL UP AND MY LIFT GATE OPENED BY ITSELF. WE GOT THE LIFT GATE BACK DOWN MANUALLY. HOWEVER, THE VEHICLE WOULD NOT START. IF YOU PLACED YOUR FOOT ON THE BRAKE, PUSHED THE START BUTTON IT JUST MADE A CLICKING NOISE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AND WILL BE LOOKED AT TOMORROW, 9/26/17. THIS COULD HAVE BEEN A HORRIBLE, FATAL ACCIDENT. SOME TYPE OF INVESTIGATION NEEDS TO TAKE PLACE INTO THIS MATTER. MY SON AND I TRAVEL MANY MILES A WEEK AND THIS WOULD HAVE DEFINITELY BEEN FATAL IF WE WERE ON THE INTERSTATE ON AN INSIDE LANE.

9/25/2017

WILD SHIELD WIPERS ARE NOT EFFECTIVE DURING HEAVY RAIN. STEERING WHEEL MAKES NOISE WHILE TURNING. BREAKS ARE NOT GOOD QUALITY.

5/4/2018

DRIVER SIDE HEADREST POPPED OUT AND WON'T GO BACK IN

9/28/2020

Passenger Seat Headrest deploys

10/24/2022

THERE IS A DISTINCT THUD OR LOW PITCHED BANGING SOUND WHEN DRIVING OVER A TRANSITION CURB FROM A CITY STREET INTO A SERVICE TYPE DRIVEWAY OR VICE VERSA, DRIVING OVER MAN HOLE COVERS, DRIVING OVER INSIGNIFICANT ROADWAY POT HOLES, HITTING SHARPER BUMPS IN THE ROADWAY. MOST TIMES THERE WILL BE A SIDE TO SIDE MOTION, BUT ALWAYS A BANG OR THUD AT THE LEFT REAR SHOCK ASSEMBLY AT SPEEDS BETWEEN 25 TO 40 MPH. THIS CONCERN HAS BEEN PREVIOUSLY ADDRESSED FROM THE NHSTA TO CHRYSLER DATING BACK TO 2011 AND CHRYSLER HAS ISSUED 4 TSB'S THAT CONTINUE TO BE INEFFECTIVE. CHRYSLER CONTINUES TO IGNORE THE SAFETY RELEVANCE, REGARDING THE VEHICLES REAR SUSPENSION.

2/17/2017

THERE ARE CURRENTLY 2 RECALLS FOR MY VEHICLE THAT I WAS ONLY MADE AWARE OF DUE TO ME CALLING THE DEALSHIP FOR REPORTING A NOISE COMING FROM THE REAR UNDER CARRIAGE OF MY VEHICLE. I AM A CDL CLASS A HOLDER AND AFTER CALLING THE DEALERSHIP ON JUNE 2ND, THEY TOLD ME THEY CAN'T LOOK AT MY VEHICLE UNTIL JUNE 27TH. HAVING SAID THAT AND ME BEING A CDL CLASS A HOLDER, YOU CANNOT DRIVE A VEHICLE THAT IS A POSSIBLE HAZARD ON THE ROADWAY SO WHY IS THE DEALERSHIP TELLING ME I CAN DRIVE THE VEHICLE UNTIL THEN KNOWING THAT IT POSES AND IMMEDIATE THREAT TO ME, MY FAMILY, AND OTHER CITIZENS ON THE ROADWAY?

6/2/2018

THE FIRST TWO INCIDENTS OCCURRED WHILE THE VEHICLE WAS PARKED AND IDLE. THE VEHICLE WOULD NOT TURN ON AND ALL SYSTEM INDICATIONS WERE BEING ALERTED ON THE DASHBOARD SCREEN (POWER STEERING OFF, PARK ASSIST OFF, CHECK ENGINE LIGHT, ETC.). THE THIRD INCIDENT OCCURRED WHILE DRIVING THE VEHICLE DOWN A MAIN THOROUGHFARE. THE VEHICLE STARTED "BEEPING" WITH A RED LED FLASHING IN THE DASH. THE DASHBOARD SCREEN WAS ALERTING ME TO PUT THE VEHICLE IN PARK. ONCE IN PARK, THE VEHICLE SHUT OFF AND I WAS UNABLE TO RESTART IT. I HAVE VIDEO SHOWING THE INDICATIONS IF SOMEONE NEEDS TO REACH OUT TO ME. IT IS AT A DEALERSHIP SERVICE DEPARTMENT FOR THE THIRD TIME, INVOLVING THE SAME ISSUES....UPDATED 12/11/17 *BF UPDATED 7/17/18*JB .

9/12/2017

I HAD PUT THE 2017 DURANGO AND THE SHOP ABOUT 5 TIMES FOR THE SAME THING AND THEY SAID THE WARRANTY WAS OUT AND IT COULDN'T BE FIXED AND I DIDN'T UNDERSTAND THAT FOR THE SAME THING OVER AGAIN THEY KEEP MESSING UP

6/4/2019

WILD SHIELD WIPERS ARE NOT EFFECTIVE DURING HEAVY RAIN. STEERING WHEEL MAKES NOISE WHILE TURNING. BREAKS ARE NOT GOOD QUALITY.

5/4/2018

With the electrical system, the vehicle's rear lighting allows for water intrusion and causing the lighting to short out. An example can be found at the following URL: https://www.dodgedurango.net/threads/this-effing-tail-light.78983/ . This issue costs between $1100-$2000 to fix and requires a whole new rear tail panel. For the visibility/wipers, when the driver attempts to clean the windshield using windshield wiper fluid the windshield wiper fluid line disconnects itself causing the driver to have to come to a stop and re-connect the line.

6/11/2023

TIRE WEARS PREMATURELY CAUSE VIBRATIONS IN STEERING WHICH CAN CAUSE LOSE OF STEERING CONTROL. BOZAK OF MERRILLVILLE IN TECHNICIAN DESCRIBES THE ISSUE AS DODGE USING LOWER QUALITY TIRES ON A PERFORMANCE SUV. THESE VEHICLES ARE MOST COMMONLY USED FOR HAULING AROUND FAMILIES. I FIND IT DISAPPOINTING THAT THIS WOULD BE THE CASE WHEN A VEHICLE OF THIS PERFORMANCE AND PRICE TAGS HAS BEEN SUBJECTED TO LOWER QUALITY PARTS ESPECIALLY ON AN IMPORTANT ITEM LIKE TIRES.

1/24/2020

DRIVING CAR ON FREEWAY WHEN THE COMPUTER LOCKED UP SYSTEM OF AWD AND SENSORS. THE BACK TIRES WOULD NOT TURN AND CAR STARTED TO JERK AND SLOWED DOWN. THE DASH BOARD LIGHTED UP AND ALL SENSORS SAID OFF OFF OFF . THE MILEAGE SPEEDOMETER CHANGED TO KILOMETERS AND THE MAPPING SCREEN HAD THE CAR GOING IN A CIRCLE. THE STEERING WHEEL WAS STIFF AND CARS WHERE PASSING ME BY. THE CAR MADE A CLUNKING SOUND WHEN IT FIRST HAPPENED. I GOT SCARED TRYING TO FIGURE OUT WHAT TO DO. I SLOWLY GOT OUT OF TRAFFIC AND OFF THE FREEWAY TO PARK THE CAR. HAD THE TOW PERSON COME AND WE HARD TIME GETTING IT TO STAY IN NEUTRAL. I HAD TO STAY IN THE CAR SO IT WOULD NOT SHUT OFF. WHEN GOT IT TO DEALERS FOR REPAIR THE REPAIR PLACE SAID THE COMPUTER MUST HAVE RESET ITSELF AND THEY COULD NOT FIND ANYTHING WRONG?? I FEEL THIS IS A BIG PROBLEM? THIS SHOULD BE LOOKED INTO AS IT COULD BE LIFE THREATING WHEN DRIVING ALONG AND THE COMPUTER TAKES OVER LIKE THAT AND YOU HAVE NO CONTROL OF THE WHEELS. MY TOW PERSON SAW WHAT IT WAS DOING ALSO NOT JUST ME. SO I KNOW IT WAS HAPPENING. SOMETHING IS WRONG WITH THAT COMPUTER SYSTEM WHERE IT JUST SHUTS DOWN LIKE THAT. IT HAS DONE IT BEFORE ON A SMALLER AREA OF JUST THE HIGH BEAM CONTROLS BUT THIS TIME IT WAS THE WHOLE DRIVING MECHANIZM. PLEASE LOOK INTO THIS PROBLEM. I WOULD LIKE TO SEE A NEW COMPUTER OR SOMETHING DONE WITH MY CAR SO IT IS SAFER AND MORE RELIABLE. SINCERELY, JAN MILOS

1/16/2021

WHILE DRIVING, THE LIGHTS ON THE DASH CONTROL PANEL (SPEED, RPM'S, BLINKERS, ETC) TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE LANE SENSE WILL TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE ACC/FXCW WILL TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE PASSENGER WINDOW WILL ROLL DOWN MULTIPLE TIMES. WHILE DRIVING, THE AM/FM/XM RADIO CUTS IN & OUT. THESE THINGS HAPPEN ON CITY STREETS AND THE HIGHWAY WHILE THE VEHICLE IS IN-MOTION. ISSUES TYPICALLY TAKE PLACE WHEN THE TEMPERATURE IS BELOW 30-DEGREES FAHRENHEIT. ISSUES WERE OBSERVED JANUARY 2019 FEBRUARY 2019 NOVEMBER 2019 DECEMBER 2019 JANUARY 2020 NOVEMBER 2020 SERVICE DATES WITH AUTHORIZED DODGE DEALERS INCLUDE: FEBRUARY 4, 2019 FEBRUARY 12, 2019 DECEMBER 12, 2019 DECEMBER 21, 2019 **ALL WERE UNDER WARRANTY & NONE EVER OFFICIALLY DIAGNOSED THE ISSUE. I'VE HAD THE VEHICLE TESTED BY 3 DIFFERENT DODGE DEALERS WHO TOLD ME THEY WERE UNABLE TO DIAGNOSE THE ISSUE. THE DEALERS WERE UNABLE TO PROVIDE ME WITH THE INFORMATION THEY WERE SEEING FROM THEIR DIAGNOSTICS MACHINES AS IT WAS DEEMED CONFIDENTIAL. IN ADDITION, THE FOLLOWING ISSUES ALSO OCCUR: - KEY FOBS WILL NOT START THE VEHICLE - U-CONNECT WILL NOT START THE VEHICLE

11/20/2020

The vehicle has a rear parking assist function. Via a Uconnect (touchscreen) system, the function can be enabled or disabled. The Uconnect system allows the operator to select whether the function will provide an audible warning or brake automatically if an object behind the vehicle is detected by any of 4 sensors installed in the rear bumper. The function can also be enabled or disabled via a physical button below the Uconnect system. I purchased the vehicle new and have owned the vehicle for 3 years. I have towed boats many times. Until recently, I was able to successfully use the touchscreen or physical button to disable the function when backing up with a trailer connected. Now I cannot disable the function or braking via either method. It appears to turn off for about 1 second before turning back on. I've tested in various conditions such as park/neutral, with/without a trailer, etc. to no avail. I thought I would try resetting software in the rear parking assist controller, so I disconnected both batteries and removed the proper fuse, but that didn't fix the issue. That got me worried because the failsafe should be that if the control system goes bad, the function should be disabled. I believe this to be true, because sometimes you need to back up to avoid collisions with irresponsible drivers, etc. If you are towing a trailer, you wouldn't be able to back up if the system failed. I understand about failsafe design from working on safety-critical aircraft computers. I reviewed the users manual and information online, and found that if connected to a trailer or exceeding 7 mph in reverse, the function should disengage. However, the function has NEVER, in 3 years, disengaged when towing a trailer, and I am unable to exceed 7 mph when towing due to the automatic braking. I tested this again by plugging a trailer into both factory-installed electrical receptacles provided with the tow package. I could not disable it. Other vehicle owners have the same issue.

8/11/2021

The contact owns a 2017 Dodge Durango. The contact stated while driving 40 mph, the contact was pulled over by the police and was informed that their rear center taillight was inoperable. Additionally, the license plate light was also inoperable. The contact was able to continue driving back to the residence. The vehicle was taken to the local dealer to be inspected. The contact was informed that there was a cost for a diagnostic test. The contact declined due to the cost. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 84,506.

7/21/2021

The contact owns a 2017 Dodge Durango. The contact stated that after a visual inspection of the vehicle, he became aware that the taillights were not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the taillight sealant, resulting in water leaking into the casing and short-circuiting the wiring. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 79,000.

2/21/2024

WHILE DRIVING, THE LIGHTS ON THE DASH CONTROL PANEL (SPEED, RPM'S, BLINKERS, ETC) TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE LANE SENSE WILL TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE ACC/FXCW WILL TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE PASSENGER WINDOW WILL ROLL DOWN MULTIPLE TIMES. WHILE DRIVING, THE AM/FM/XM RADIO CUTS IN & OUT. THESE THINGS HAPPEN ON CITY STREETS AND THE HIGHWAY WHILE THE VEHICLE IS IN-MOTION. ISSUES TYPICALLY TAKE PLACE WHEN THE TEMPERATURE IS BELOW 30-DEGREES FAHRENHEIT. ISSUES WERE OBSERVED JANUARY 2019 FEBRUARY 2019 NOVEMBER 2019 DECEMBER 2019 JANUARY 2020 NOVEMBER 2020 SERVICE DATES WITH AUTHORIZED DODGE DEALERS INCLUDE: FEBRUARY 4, 2019 FEBRUARY 12, 2019 DECEMBER 12, 2019 DECEMBER 21, 2019 **ALL WERE UNDER WARRANTY & NONE EVER OFFICIALLY DIAGNOSED THE ISSUE. I'VE HAD THE VEHICLE TESTED BY 3 DIFFERENT DODGE DEALERS WHO TOLD ME THEY WERE UNABLE TO DIAGNOSE THE ISSUE. THE DEALERS WERE UNABLE TO PROVIDE ME WITH THE INFORMATION THEY WERE SEEING FROM THEIR DIAGNOSTICS MACHINES AS IT WAS DEEMED CONFIDENTIAL. IN ADDITION, THE FOLLOWING ISSUES ALSO OCCUR: - KEY FOBS WILL NOT START THE VEHICLE - U-CONNECT WILL NOT START THE VEHICLE

11/20/2020

WHILE DRIVING, THE LIGHTS ON THE DASH CONTROL PANEL (SPEED, RPM'S, BLINKERS, ETC) TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE LANE SENSE WILL TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE ACC/FXCW WILL TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE PASSENGER WINDOW WILL ROLL DOWN MULTIPLE TIMES. WHILE DRIVING, THE AM/FM/XM RADIO CUTS IN & OUT. THESE THINGS HAPPEN ON CITY STREETS AND THE HIGHWAY WHILE THE VEHICLE IS IN-MOTION. ISSUES TYPICALLY TAKE PLACE WHEN THE TEMPERATURE IS BELOW 30-DEGREES FAHRENHEIT. ISSUES WERE OBSERVED JANUARY 2019 FEBRUARY 2019 NOVEMBER 2019 DECEMBER 2019 JANUARY 2020 NOVEMBER 2020 SERVICE DATES WITH AUTHORIZED DODGE DEALERS INCLUDE: FEBRUARY 4, 2019 FEBRUARY 12, 2019 DECEMBER 12, 2019 DECEMBER 21, 2019 **ALL WERE UNDER WARRANTY & NONE EVER OFFICIALLY DIAGNOSED THE ISSUE. I'VE HAD THE VEHICLE TESTED BY 3 DIFFERENT DODGE DEALERS WHO TOLD ME THEY WERE UNABLE TO DIAGNOSE THE ISSUE. THE DEALERS WERE UNABLE TO PROVIDE ME WITH THE INFORMATION THEY WERE SEEING FROM THEIR DIAGNOSTICS MACHINES AS IT WAS DEEMED CONFIDENTIAL. IN ADDITION, THE FOLLOWING ISSUES ALSO OCCUR: - KEY FOBS WILL NOT START THE VEHICLE - U-CONNECT WILL NOT START THE VEHICLE

11/20/2020

BOTH SECOND ROW SEAT BELTS FAILED. THE DEALER COMMENT IS THAT BOTH RETRACTORS BROKEN. THE SEAT BELTS FAILED WITHIN 3 YEARS, BUT OUTSIDE THE MILEAGE RESTRICTION FOR WARRANTY REPAIR. THE VEHICLE IS PREDOMINANTLY FOR BUSINESS TRAVEL, WITH LIMITED SECOND ROW PASSENGERS, AND AVERAGING 25K MILES PER YEAR. A DODGE CASE WAS OPENED ON MY BEHALF, BUT I WAS INFORMED THAT THE VEHICLE IS OUT OF WARRANTY AND NO ACTION WILL BE TAKEN. THE PARTS ARE ROUGHLY $250, BUT LABOR TO INSTALL THEM IS SUBSTANTIALLY MORE, AS THE INTERIOR HAS TO BE DISASSEMBLED. IT IS UNREASONABLE FOR SEAT BELTS TO FAIL WITH 75,000 MILES ON THE VEHICLE, AND UNDER 200 USES.

5/10/2021

The electrical power steering failed making it nearly impossible to steer.

11/12/2022

The contact owns a 2017 Dodge Durango. The contact stated that while driving the vehicle, the rear brake lights failed to illuminate. The vehicle was taken to the local dealer who diagnosed that the rear brake light bulbs had failed due to water and condensation inside the rear taillight assembly housings. The light bulbs were replaced, and the failure was temporarily fixed; however, the failure reoccurred. The contact stated that the rear taillight assembly housings had been replaced on two previous occasions for the same failure. Additionally, the rear back-up camera malfunctioned and no image was displayed. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000. The contact stated that the rear brake lights were replaced for a second time but the problem still persists.

2/21/2023

The contact owns a 2017 Dodge Durango. The contact stated the engine overheated and fluids of different colors and consistencys leaked from the vehicle. The contact stated that the leaks were coming from the coolant reservoir due to engine overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a P0476 small evaporator leak and the hard line going to purge solenoid was cracked. The contact stated that the dealer replaced the oil filter housing system four times. The vehicle was taken to another dealer who performed a diagnostic test and stated that there was a crack in the cooling line. The contact stated the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and provided the contact with 2-star cases. The approximate failure mileage was 99,414.

3/11/2024