2013 Chevrolet Traverse Owner Complaints

Complaint Summary
The 2013 Chevrolet Traverse has 294 reported complaints.
- Top issues involve electrical system and engine.
Reliability Score
Reliability Score
Based on 294 complaints
Most Frequent Issues
ELECTRICAL SYSTEM
53 18%
ENGINE
45 15.3%
ELECTRONIC STABILITY CONTROL (ESC)
43 14.6%
POWER TRAIN
27 9.2%
AIR BAGS
25 8.5%
Quick Insights
The top category is ELECTRICAL SYSTEM, accounting for 18% of all complaints.
Owners have reported issues across 26 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2013 Chevrolet Traverse
The 2013 Chevrolet Traverse has 294 owner complaints in this dataset. ELECTRICAL SYSTEM is the most common complaint category, representing about 18% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2013 Chevrolet Traverse are ELECTRICAL SYSTEM (53), ENGINE (45), ELECTRONIC STABILITY CONTROL (ESC) (43).
Are these complaints a serious red flag?
Potentially. 168 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2013 Chevrolet Traverse?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 24 of 24 systems
ELECTRONIC STABILITY CONTROL (ESC)
43 Reports17% of totalPreviewing the first 2 complaint summaries.
THIS HAS NOW OCCURRED TWICE WITHIN THE PAST 30 DAYS. WHILE IN MOTION, THE VEHICLE TRANSMISSIONS JERKS, AND SPEED IS IMMEDIATELY REDUCED TO 5MPH. THE STABILITY CONTROL LIGHT COMES ON AS DOES THE CHECK ENGINE LIGHT. A REMOTE DIAGNOSTICS SCAN FROM ON-STAR IDENTIFIED 3 ERROR CODES: C0561, P0700, P182E. THE FIRST TIME IT OCCURRED WHILE EXITING A HIGHWAY OFF-RAMP. THIS VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP INFORMED ME THAT THERE WERE NO KNOW ISSUES RELATED TO THIS, NO RECALLS, AND NO SERVICE BULLETINS EXISTED DESCRIBING THIS BEHAVIOR FOR THE 2013 MODEL YEAR. THEY WERE UNABLE TO RECREATE THE PROBLEM AND RETURNED THE VEHICLE TO ME. THIS HAPPENED AGAIN YESTERDAY WHILE APPROACHING AN INTERSECTION AND SLOWING FROM ~35MPH WITH TRAFFIC CLOSE BEHIND. THIS IS AN EXTREMELY DANGEROUS SYSTEM BEHAVIOR WHICH COULD HAVE EASILY RESULTED IN A SEVERE INCIDENT IN A DANGEROUS INTERSECTION. WHILE THE VEHICLE IS IN THE STATE WHERE THE STABILITY CONTROL LIGHT IS ON WE OBSERVED HARD TRANSMISSION SHIFTING/JERKING INTO AND OUT OF PARK, REVERSE, NEUTRAL, AND DRIVE. WE TURNED THE VEHICLE OFF FOR 15 MINUTES. UPON RESTARTING, NORMAL OPERATIONS WERE RESTORED WITH THE EXCEPTION OF THE CHECK ENGINE LIGHT. THE CHECK ENGINE LIGHT TURNED OFF AFTER ~25-30 MILES OF DRIVING. *TR
8/25/2014
WHILE DRIVING THIS 2013 TRAVERSE, IT LOST ALL POWER WITH THE STABILINK AND TRACTION CONTROL WARNING LIGHTS BEING ACTIVATED IN THE MESSAGE CENTER. THEN THE 2013 TRAVERSE LOST POWER WITH THE CHECK ENGINE LIGHT ILLUMINATING, WHEN THIS OCCURRED THE TRAVERSE IMMEDIATELY SLOWED FROM 55 MPH TO 15 MPH CAUSING A REAR END COLLISION. ALL MY ONLINE RESEARCH IN DIFFERENT FORUMS DISPLAYS NUMEROUS OTHERS INCIDENTS OF THIS SAME STABILINK/TRACTION CONTROL ISSUE. IT DOES NOT APPEAR TO BE A SAFE DESIGN AND A RECALL SHOULD BE ANNOUNCED BEFORE SOMEONE IS SERIOUSLY INJURED. *JS
2/6/2015
ELECTRICAL SYSTEM
42 Reports17% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE GLOBAL POSITIONING NAVIGATIONAL SYSTEM WAS DIFFICULT TO READ BECAUSE THE FONT WAS ENTIRELY TOO SMALL. THE NAVIGATIONAL SYSTEM ALSO EXHIBITED WHITE LETTERING ON A LIGHT GREEN BACKGROUND, WHICH DID NOT PROVIDE ENOUGH CONTRAST. THE LOCATION OF THE SCREEN WAS ABNORMALLY LOW ON THE DASHBOARD AND CAUSED THE CONTACT TO REMOVE SIGHT FROM THE ROADWAY FOR A LONGER PERIOD OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM, HOWEVER THEY STATED THAT THE NAVIGATIONAL SYSTEM WAS OPERATING AS DESIGNED. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE WAS 1500. UPDATED 06/07/13*LJ
5/6/2013
I WENT TO THE SERVICE DEPARTMENT OF EAST HILLS CHEVROLET TO RESPOND TO THE 2 RECALLS THEY HAD ON MY CAR. THEY FOUND SOMETHING ELSE WITH THE CAR AND PROCEEDED TO FIX THAT. AFTER GETTING THE CAR BACK, IT HAS A NEW ISSUE....IT PERIODICALLY SHORTS OUT WHILE I AM DRIVING IT. I SEEMS LIKE IT STALLS, ALL THE LIGHTS ON THE DASHBOARD COME ON, BUT THEN IT RECOVERS AND CONTINUES DRIVING. I HAVE THREE CHILDREN AND AM NERVOUS ABOUT DRIVING THIS CAR. IN ADDITION, THE RADIO WILL TURN OFF AND ON FOR NO REASON AND THE DOORS WILL LOCK AND UNLOCK BY THEMSELVES. MY CAR DID NOT HAVE THIS ISSUE BEFORE SERVICE. I RESPONDED TO THE DEALER SURVEY AND EMAILED THEM ABOUT THIS NEW PROBLEM -- NO RESPONSE. *TR
8/17/2014
ENGINE
38 Reports15% of totalPreviewing the first 2 complaint summaries.
AS I WAS DRIVING ON A HIGHWAY I STEPPED ON THE ACCELERATOR AND THE CAR DID NOT RESPOND AND CAME TO A SUDDEN STOP IN THE MIDDLE OF THE HIGHWAY. I HAD NO WARNING AND NO ABILITY TO PULL OFF TO THE SIDE OF THE ROAD. I COULD NOT RESTART THE CAR AND I HAD NO POWER STEERING OR BRAKES. I HAD MY CAR TOWED TO THE LOCAL GM DEALERSHIP AND THEY FOUND THAT A PIECE IN THE ENGINE HAD FALLEN OR BROKEN AND DAMAGED THE PISTON, THE CYLINDER AND THE HEAD OF THE ENGINE. AS THE MECHANIC SAID, IT WAS A "CATASTROPHIC ENGINE FAILURE." THEY REPLACED THE ENGINE IN THE CAR AND THEN ONE DAY LATER, AFTER HAVING THE CAR AT THE DEALERSHIP FOR 32 DAYS, THE CHECK ENGINE LIGHT WENT ON. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY FOUND THAT THE OXYGEN SENSOR WAS NOT WORKING AND THEY REPLACED IT. GM TOLD ME THAT THE PIECE THAT FELL HAD NOT BEEN TIGHTENED PROPERLY AND THIS WAS MISSED ON THE FINAL INSPECTION. NOT ONLY AM I CONCERNED BY HAVING HAD THIS FRIGHTENING EXPERIENCE HAPPEN ON THE HIGHWAY, MOREOVER IN A NEW CAR, BUT THE SUDDEN STOPPING OF THE CAR WHILE DRIVING IS THE SAME THING THAT HAS HAPPENED TO THE CARS THAT HAVE RECENTLY BEEN RECALLED BY GM. I GOT THIS CAR BECAUSE OF ITS GOOD SAFETY PROFILE HOWEVER NOW I DO NOT FEEL SAFE AND SECURE DRIVING THIS CAR. *TR
3/14/2014
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE, POWER TO THE ENGINE DIMINISHED, TRACTION CONTROL AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE RESTARTED AFTER THE VEHICLE WAS PARKED FOR APPROXIMATELY TEN MINUTES AND THE CHECK ENGINE WARNING INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON THREE OTHER OCCASIONS AND WAS TAKEN TO THE DEALER EACH TIME. THE VEHICLE WAS DIAGNOSED ON THE THIRD VISIT WITH AN UNKNOWN DIAGNOSIS AND WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
10/21/2015
POWER TRAIN
20 Reports8% of totalPreviewing the first 2 complaint summaries.
TRANSMISSION WAS SURGING AND ABRUPTLY SHIFTING FROM SECOND TO THIRD GEAR AND AGAIN FROM FIFTH TO SIXTH GEAR. THE MORE IT WAS DRIVEN THE WORSE IT WAS GETTING. BROUGHT IT TO THE DEALER AND THE TRANSMISSION NEEDED TO BE REPAIRED. WAVE PLATE AND PISTONS AND SEALS GEARS 3, 5 AND REVERSE WERE ALL REPLACED. THE TRANSMISSION TECH AT THE DEALERSHIP SAID WHEN HE OPENED IT UP THERE WAS METAL PARTS FALLING OUT. AFTER RESEARCHING THIS PROBLEM I FOUND 5 OTHERS THAT HAD THE SAME PROBLEM. THE WAVE PLATE IS BREAKING APART INSIDE THE TRANSMISSION. I EXPECT TO SEE A RECALL ON THIS TRANSMISSION AS MORE PEOPLE HAVE THIS PROBLEM. *TR
8/22/2013
IN SNOW OF ALMOST ANY DEPTH, THE VEHICLE WILL SHAKE VIOLENTLY ON ACCELERATION FROM 35 MPH UP. THE TRANSMISSION WILL NOT ACCELERATE AND FEELS LIKE ITS BOGGING DOWN. IT WILL STAY LIKE THIS FOR SOMETIME HOURS THEN IT WILL CEASE. FENDER WELLS ARE CLEAR OF DEBRIS. THE PROBLEM IS IT WILL DO THIS SOMETIMES AT WILL ON THE ROADWAY WHERE I HAVE BEEN ALMOST REAR ENDED TRYING TO GET UP TO SPEED, THERE ARE MULTIPLE COMPLAINTS ON THE CHEVY TRAVERSE FORUM WEBSITE. SOMEONE IS GOING TO GET SERIOUSLY HURT OR DIE. *TR
2/7/2014
AIR BAGS
20 Reports8% of totalPreviewing the first 2 complaint summaries.
SERVICE AIR BAG SIGNS CAME ON WHEN VEHICLE IS STARTED FROM COLD FOR THE FIRST TIME IN THE MORNING. IT ALSO HAPPENED ON 12/06/2014 AND 12/11/2014. I TOOK IT TO DEALERSHIP AND THEY REPLACED N-TENSIONER KIT ON 12/12/2014. THIS MORNING "SERVICE AIR BAG" SIGN CAME ON AGAIN AS SOON AS I STARTED THE CAR. THE SIGN STAYED ON TILL AT LEAST 30 MINUTES. *TR
12/13/2014
I TOOK MY CAR FOR SERVICE ON 2/20/2015 AND THE NEXT DAY THE SERVICE AIRBAG LIGHTS CAME ON STAYED ON EVEN AFTER I TURNED THE CAR OFF AND BACK ON. THE NEXT DAY IT DIDN'T COME BACK ON THE FOLLOWING DAY WHICH WAS 2/22/2015 IT CAME ON AND AGAIN AND STAYED ALL DAY. ON 2/23/2015 DIDN'T COME ON AT ALL THEN CAME BACK ON AGAIN ON 02/24/2015 AND REMAINED ON UNTIL I WROTE THIS COMPLAINT. I CALLED MY DEALER AND THEY GAVE ME AN APPOINTMENT FOR 2 WEEKS ON 3/12/2015 IF SOMETHING IS WRONG WITH THE AIRBAG I'M NOT SAFE AND MY WARRANTY MAY NO LONGER COVER IT AT THAT TIME BEING THIS IS MY ONLY MEANS OF TRANSPORTATION. *JS
2/24/2015
VEHICLE SPEED CONTROL
18 Reports7% of totalPreviewing the first 2 complaint summaries.
AS I WAS DRIVING ON A HIGHWAY I STEPPED ON THE ACCELERATOR AND THE CAR DID NOT RESPOND AND CAME TO A SUDDEN STOP IN THE MIDDLE OF THE HIGHWAY. I HAD NO WARNING AND NO ABILITY TO PULL OFF TO THE SIDE OF THE ROAD. I COULD NOT RESTART THE CAR AND I HAD NO POWER STEERING OR BRAKES. I HAD MY CAR TOWED TO THE LOCAL GM DEALERSHIP AND THEY FOUND THAT A PIECE IN THE ENGINE HAD FALLEN OR BROKEN AND DAMAGED THE PISTON, THE CYLINDER AND THE HEAD OF THE ENGINE. AS THE MECHANIC SAID, IT WAS A "CATASTROPHIC ENGINE FAILURE." THEY REPLACED THE ENGINE IN THE CAR AND THEN ONE DAY LATER, AFTER HAVING THE CAR AT THE DEALERSHIP FOR 32 DAYS, THE CHECK ENGINE LIGHT WENT ON. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY FOUND THAT THE OXYGEN SENSOR WAS NOT WORKING AND THEY REPLACED IT. GM TOLD ME THAT THE PIECE THAT FELL HAD NOT BEEN TIGHTENED PROPERLY AND THIS WAS MISSED ON THE FINAL INSPECTION. NOT ONLY AM I CONCERNED BY HAVING HAD THIS FRIGHTENING EXPERIENCE HAPPEN ON THE HIGHWAY, MOREOVER IN A NEW CAR, BUT THE SUDDEN STOPPING OF THE CAR WHILE DRIVING IS THE SAME THING THAT HAS HAPPENED TO THE CARS THAT HAVE RECENTLY BEEN RECALLED BY GM. I GOT THIS CAR BECAUSE OF ITS GOOD SAFETY PROFILE HOWEVER NOW I DO NOT FEEL SAFE AND SECURE DRIVING THIS CAR. *TR
3/14/2014
THIS HAS NOW OCCURRED TWICE WITHIN THE PAST 30 DAYS. WHILE IN MOTION, THE VEHICLE TRANSMISSIONS JERKS, AND SPEED IS IMMEDIATELY REDUCED TO 5MPH. THE STABILITY CONTROL LIGHT COMES ON AS DOES THE CHECK ENGINE LIGHT. A REMOTE DIAGNOSTICS SCAN FROM ON-STAR IDENTIFIED 3 ERROR CODES: C0561, P0700, P182E. THE FIRST TIME IT OCCURRED WHILE EXITING A HIGHWAY OFF-RAMP. THIS VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP INFORMED ME THAT THERE WERE NO KNOW ISSUES RELATED TO THIS, NO RECALLS, AND NO SERVICE BULLETINS EXISTED DESCRIBING THIS BEHAVIOR FOR THE 2013 MODEL YEAR. THEY WERE UNABLE TO RECREATE THE PROBLEM AND RETURNED THE VEHICLE TO ME. THIS HAPPENED AGAIN YESTERDAY WHILE APPROACHING AN INTERSECTION AND SLOWING FROM ~35MPH WITH TRAFFIC CLOSE BEHIND. THIS IS AN EXTREMELY DANGEROUS SYSTEM BEHAVIOR WHICH COULD HAVE EASILY RESULTED IN A SEVERE INCIDENT IN A DANGEROUS INTERSECTION. WHILE THE VEHICLE IS IN THE STATE WHERE THE STABILITY CONTROL LIGHT IS ON WE OBSERVED HARD TRANSMISSION SHIFTING/JERKING INTO AND OUT OF PARK, REVERSE, NEUTRAL, AND DRIVE. WE TURNED THE VEHICLE OFF FOR 15 MINUTES. UPON RESTARTING, NORMAL OPERATIONS WERE RESTORED WITH THE EXCEPTION OF THE CHECK ENGINE LIGHT. THE CHECK ENGINE LIGHT TURNED OFF AFTER ~25-30 MILES OF DRIVING. *TR
8/25/2014
UNKNOWN OR OTHER
18 Reports7% of totalPreviewing the first 2 complaint summaries.
WHILE DRIVING THIS 2013 TRAVERSE, IT LOST ALL POWER WITH THE STABILINK AND TRACTION CONTROL WARNING LIGHTS BEING ACTIVATED IN THE MESSAGE CENTER. THEN THE 2013 TRAVERSE LOST POWER WITH THE CHECK ENGINE LIGHT ILLUMINATING, WHEN THIS OCCURRED THE TRAVERSE IMMEDIATELY SLOWED FROM 55 MPH TO 15 MPH CAUSING A REAR END COLLISION. ALL MY ONLINE RESEARCH IN DIFFERENT FORUMS DISPLAYS NUMEROUS OTHERS INCIDENTS OF THIS SAME STABILINK/TRACTION CONTROL ISSUE. IT DOES NOT APPEAR TO BE A SAFE DESIGN AND A RECALL SHOULD BE ANNOUNCED BEFORE SOMEONE IS SERIOUSLY INJURED. *JS
2/6/2015
I HAVE A 2013 CHEVY TRAVERSE THAT HAS MASSIVE CRACKING AROUND THE WHOLE TIRE BOTH ON THE INSIDE 1ST RIB AND THE OUTSIDE RIB, I FOUND CRACKS RUNNING ACROSS THE WEAR INDICATORS, I NOTIFIED THE DEALERSHIP WHO AFTER FINDING A RECALL (THE RECALL WAS FOR YEARS NOV 14 TO JAN 15) AGREED THE DESCRIPTION GIVEN BY GOODYEAR FOR THESE TIRES (P255/65R18 1095 FORTERA HL) ASKED FOR THE CAR SO THEY COULD REPLACE THE TIRES. AS OF YESTERDAY GOODYEAR CLAIMS ALL THE ISSUES ARE FROM OZONE CRACKING AND THEY ARE NOT LIABLE FOR THIS, EVEN THOUGH BY DEFINITATION THIS OCCURS ON THE OUTSIDE SIDEWALL NOT THE INSIDE OF THE TREAD OR ACROSS THE WEAR INDICATORS, I HAVE REPEADEDLY ASKED ABOUT THE 6 YEAR WARRENTY THAT IS SUPPOSE TO BE ON THESE AND STILL HAVE NO REPLY, I DO KNOW THERE ARE MULTIPLE COMPLAINTS FILED AGAINST THIS SPECIFIC TIRE FROM 2012 FORWARD FOR THE SAME ISSUE AND EXTREME TREAD WEAR. WITH THE CRACKS RUNNING THE FULL LENTH OF THE TREAD ON THE INSIDE AND THE CRACKS ACROSS THE WEAR INDICATORS THIS CREATES A MASSIVE DANGER IN TIRE SEPERATION OR BLOW OUTS AT HIGH SPEEDS ESPECIALLY IN THE SUMMER.
6/10/2015
FUEL/PROPULSION SYSTEM
15 Reports6% of totalPreviewing the first 2 complaint summaries.
FUEL GAUGE REGISTERED FUEL BUT VEHICLE STALLED OUT DUE TO LACK OF FUEL. *TR
10/14/2014
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. WHILE DRIVING 25 MPH, THE LOW FUEL INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE FUEL GAUGE DISPLAYED THE INCORRECT AMOUNT OF FUEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
10/14/2014
STEERING
14 Reports6% of totalPreviewing the first 2 complaint summaries.
WITHOUT WARNING, NO LEAKS, NO NOISES.... AT 55 MPH WHEN I STARTED TO DECREASE MY SPEED TO TAKE A CURVE I LOST MY POWER STEERING. THIS COMES AND GOES WITHOUT WARNING AND IS VERY DANGEROUS FOR ANYONE DRIVING A TRAVERSE!! I JUST BOUGHT THIS USED VEHICLE ON MAR 6, 2013 AND NO SIGNS OF ANY PROBLEMS AND THEN THE POWER STEERING FAILS. WHEN YOU TRY TO TURN INTO PARKING LOTS OR ONTO A SIDE STREET IT JUST HITS AND YOU LOSE ALL POWER STEERING MAKING IT VERY DANGEROUS FOR ALL PERSON(S) IN OR NEAR THE VEHICLE. WE WERE TOLD BY VARIOUS MECHANICS IN THE SURROUNDING AREA THAT THIS IS A "KNOWN" DESIGN FLAW AND PROBLEM IN THESE VEHICLES AND YET GM HAS YET TO DO ANYTHING ABOUT THIS!! THERE IS A MULTITUDE OF COMPLAINTS REGARDING THIS EXACT SAME ISSUE THE IS SCATTERED ALL OVER THE INTERNET WITH POWER STEERING ISSUES!! GM SHOULD BE REQUIRED TO ISSUE A RECALL IMMEDIATELY BEFORE ITS TOO LATE AND SOMEONE GETS KILLED AND CLASS ACTION LAWSUITS ARE FILED!! *TR
4/3/2013
IN SNOW OF ALMOST ANY DEPTH, THE VEHICLE WILL SHAKE VIOLENTLY ON ACCELERATION FROM 35 MPH UP. THE TRANSMISSION WILL NOT ACCELERATE AND FEELS LIKE ITS BOGGING DOWN. IT WILL STAY LIKE THIS FOR SOMETIME HOURS THEN IT WILL CEASE. FENDER WELLS ARE CLEAR OF DEBRIS. THE PROBLEM IS IT WILL DO THIS SOMETIMES AT WILL ON THE ROADWAY WHERE I HAVE BEEN ALMOST REAR ENDED TRYING TO GET UP TO SPEED, THERE ARE MULTIPLE COMPLAINTS ON THE CHEVY TRAVERSE FORUM WEBSITE. SOMEONE IS GOING TO GET SERIOUSLY HURT OR DIE. *TR
2/7/2014
SERVICE BRAKES
4 Reports2% of totalPreviewing the first 2 complaint summaries.
AS I WAS DRIVING ON A HIGHWAY I STEPPED ON THE ACCELERATOR AND THE CAR DID NOT RESPOND AND CAME TO A SUDDEN STOP IN THE MIDDLE OF THE HIGHWAY. I HAD NO WARNING AND NO ABILITY TO PULL OFF TO THE SIDE OF THE ROAD. I COULD NOT RESTART THE CAR AND I HAD NO POWER STEERING OR BRAKES. I HAD MY CAR TOWED TO THE LOCAL GM DEALERSHIP AND THEY FOUND THAT A PIECE IN THE ENGINE HAD FALLEN OR BROKEN AND DAMAGED THE PISTON, THE CYLINDER AND THE HEAD OF THE ENGINE. AS THE MECHANIC SAID, IT WAS A "CATASTROPHIC ENGINE FAILURE." THEY REPLACED THE ENGINE IN THE CAR AND THEN ONE DAY LATER, AFTER HAVING THE CAR AT THE DEALERSHIP FOR 32 DAYS, THE CHECK ENGINE LIGHT WENT ON. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY FOUND THAT THE OXYGEN SENSOR WAS NOT WORKING AND THEY REPLACED IT. GM TOLD ME THAT THE PIECE THAT FELL HAD NOT BEEN TIGHTENED PROPERLY AND THIS WAS MISSED ON THE FINAL INSPECTION. NOT ONLY AM I CONCERNED BY HAVING HAD THIS FRIGHTENING EXPERIENCE HAPPEN ON THE HIGHWAY, MOREOVER IN A NEW CAR, BUT THE SUDDEN STOPPING OF THE CAR WHILE DRIVING IS THE SAME THING THAT HAS HAPPENED TO THE CARS THAT HAVE RECENTLY BEEN RECALLED BY GM. I GOT THIS CAR BECAUSE OF ITS GOOD SAFETY PROFILE HOWEVER NOW I DO NOT FEEL SAFE AND SECURE DRIVING THIS CAR. *TR
3/14/2014
JUNE 2018 I TOOK MY TRAVERSE FOR REGULAR OIL CHANGE AND WAS TOLD I NEEDED BRAKES. SI WASN'T EXPERIENCING A PROBLEM WITH THEM BUT I AGREED TO HAVE THEM REPLACED AS THEY ARE IMPORTANT PART OF THE DRIVING EXPERIENCE. APPROXIMATELY 4 WEEKS AFTER THE NEW BRAKES WERE REPLACED A GRINDING NOISE BEGAN WHEN I APPLIED THE BRAKES COMING TO A STOP. I HAD NO NOISES COMING FROM MY BRAKES EVER BEFORE THEY WERE REPLACED? I TOOK IT BACK TO THE DEALERSHIP THEY COULDN'T HEAR ANYTHING AND BRAKES WERE 100%. THE GRINDING NOISE CONTINUED SO I TOOK IT BACK AND TEST DROVE IT WITH THE SERVICE MANAGER WHO FINALLY HEARD IT AND A BRAKE BOOSTER WAS ORDERED AND BRAKES WERE REPAIRED. MY TRAVERSE HAS NOW BEEN BACK FOR THIS BRAKE PROBLEM 3 TIMES. THE GRINDING NOISE IS STILL THERE AND THE LAST TIME I TOOK IT BACK WAS TOLD THAT THERE IS AN ALERT ON THIS PROBLEM BUT NOT A RECALL BY GM. THE FRONT LOWER CONTROL ARM BUSHINGS SUCH CORRECT THIS PROBLEM, PER BULLETIN PIT5563 AT THE COST OF $700.00. SINCE IT'S NOT A RECALL BUT A PROBLEM THEY ARE AWARE OF AND SINCE IT ONLY OCCURRED AFTER MY BRAKES WERE REPLACED I HAVE TO FOOT THE COST. WHAT'S IT GOING TO TAKE A FEW LIVES TO GET GM TO OWN UP TO THIS KNOWN PROBLEM?
11/30/2018
SEAT BELTS
3 Reports1% of totalPreviewing the first 2 complaint summaries.
HI THERE; I AM TALL - ABOUT 6' 5". THE DRIVER AND PASSENGER SEAT BELTS, DO NOT FULLY CROSS MY SHOULDER, RATHER THEY ARE CROSSING MY "OUTER" SHOULDER/UPPER ARM. THE "B" PILLAR IS ALMOST FORWARD OF ME. THE SEAT-BELT HEIGHT ADJUSTMENT IS FULLY RAISED. I FEEL QUITE UNCOMFORTABLE AND WONDER IF THIS SHOULD BE A CONCERN TO ME (I THINK IT IS!) IN THE EVENT OF A COLLISION; I FEEL THAT IN A SUDDEN STOP, LET ALONE A SIDE-IMPACT, I MAY AS WELL HAVE A LAP BELT ONLY!! PLEASE TELL ME I AM IMAGINING THIS AND THAT NHTSA HAS APPROVED THIS CONFIGURATION!! THANKS. *TR
11/12/2014
2013 CHEVROLET TRAVERSE. CONSUMER IS DISSATISFIED WITH THE APPEARANCE OF THE COMPLETED RECALL WORK. *SS THE CONSUMER STATED THERE IS A FOUR TO SIX INCHE OF BLACK CABLE WITH SHRINK WRAP EXPOSED IN THE AREA OF THE SEAT ON BOTH SIDES OF THE VEHICLE. *JB
12/1/2014
EXTERIOR LIGHTING
2 Reports1% of totalPreviewing the first 2 complaint summaries.
I TOOK MY CAR FOR SERVICE ON 2/20/2015 AND THE NEXT DAY THE SERVICE AIRBAG LIGHTS CAME ON STAYED ON EVEN AFTER I TURNED THE CAR OFF AND BACK ON. THE NEXT DAY IT DIDN'T COME BACK ON THE FOLLOWING DAY WHICH WAS 2/22/2015 IT CAME ON AND AGAIN AND STAYED ALL DAY. ON 2/23/2015 DIDN'T COME ON AT ALL THEN CAME BACK ON AGAIN ON 02/24/2015 AND REMAINED ON UNTIL I WROTE THIS COMPLAINT. I CALLED MY DEALER AND THEY GAVE ME AN APPOINTMENT FOR 2 WEEKS ON 3/12/2015 IF SOMETHING IS WRONG WITH THE AIRBAG I'M NOT SAFE AND MY WARRANTY MAY NO LONGER COVER IT AT THAT TIME BEING THIS IS MY ONLY MEANS OF TRANSPORTATION. *JS
2/24/2015
GOING DOWN THE INTERSTATE AT NIGHT, AND ALL OF SUDDEN MY LIGHTS AND RADIO WENT COMPLETELY OUT AND THEN BACK ON. THE ALTERNATOR DROP PAST THE 14 V. WE HAVE HAD THE BATTERY AND THE ALTERNATOR CHECK AND THEY ARE SHOWING WORKING IN GOOD CONDITION. SOMETIMES THE ALTERNATOR WILL DROP DOWN BELOW THE 14 V, AND SOMETIMES IS STAYS ABOVE THE 14 V.
7/1/2020
VISIBILITY/WIPER
2 Reports1% of totalPreviewing the first 2 complaint summaries.
I WAS DRIVING ON THE HIGHWAY WHEN I HEARD WHAT SOUNDED LIKE AN EXPLOSION AND IT TURNS OUT MY SUNROOF EXPLODED. IT SHATTERED INTO HUNDREDS OF LITTLE PIECES BUT LUCKILY IT DID NOT FALL THROUGH.
10/30/2017
FRONT WIPERS DON'T WORK WE HAVE CHANGED FUSES THAT DIDN'T WORK THIS WAS FOUND OUT AS WE WERE GOING TO DRIVE AND HAVE TRIED EVERYTHING TO NO GOOD
4/4/2018
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE GLOBAL POSITIONING NAVIGATIONAL SYSTEM WAS DIFFICULT TO READ BECAUSE THE FONT WAS ENTIRELY TOO SMALL. THE NAVIGATIONAL SYSTEM ALSO EXHIBITED WHITE LETTERING ON A LIGHT GREEN BACKGROUND, WHICH DID NOT PROVIDE ENOUGH CONTRAST. THE LOCATION OF THE SCREEN WAS ABNORMALLY LOW ON THE DASHBOARD AND CAUSED THE CONTACT TO REMOVE SIGHT FROM THE ROADWAY FOR A LONGER PERIOD OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM, HOWEVER THEY STATED THAT THE NAVIGATIONAL SYSTEM WAS OPERATING AS DESIGNED. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE WAS 1500. UPDATED 06/07/13*LJ
5/6/2013
SUSPENSION
1 Report0% of totalPreviewing the first 1 complaint summaries.
IN SNOW OF ALMOST ANY DEPTH, THE VEHICLE WILL SHAKE VIOLENTLY ON ACCELERATION FROM 35 MPH UP. THE TRANSMISSION WILL NOT ACCELERATE AND FEELS LIKE ITS BOGGING DOWN. IT WILL STAY LIKE THIS FOR SOMETIME HOURS THEN IT WILL CEASE. FENDER WELLS ARE CLEAR OF DEBRIS. THE PROBLEM IS IT WILL DO THIS SOMETIMES AT WILL ON THE ROADWAY WHERE I HAVE BEEN ALMOST REAR ENDED TRYING TO GET UP TO SPEED, THERE ARE MULTIPLE COMPLAINTS ON THE CHEVY TRAVERSE FORUM WEBSITE. SOMEONE IS GOING TO GET SERIOUSLY HURT OR DIE. *TR
2/7/2014
STRUCTURE
1 Report0% of totalPreviewing the first 1 complaint summaries.
RECALL WAS PERFORMED, BUT THE PART WAS REPLACED WITH A NON COLOR MATCHING INTERIOR BLACK HOSE OVER THE CABLE. THIS HOSE, WHICH IS NOT PROTECTED, WILL GET BRITTLE AND CRACK OVER TIME TO EXPOSE THE CABLES, WHICH WILL CAUSE THE CABLE TO RUST. ALSO, CHILDREN WILL BE ABLE TO PLAY WITH IT CAUSING DAMAGE. PETS WILL BE ABLE TO CHEW, SCRATCH OR TEAR IT. I CAN FORESEE ANOTHER RECALL ON THIS ISSUE. *TR
8/7/2014
ENGINE AND ENGINE COOLING
1 Report0% of totalPreviewing the first 1 complaint summaries.
TRAVELING AT ROUGHLY 55MPH THE VEHICLE STARTED BEEPING. THE CAR CONTROLS BEGAN TO BECOME HARD TO STEER AND WITHOUT WARNING THE SPEED IN SECONDS SLOWED TO 15-20 MPH. THE DASH STARTS REPORTING THE FOLLOWING INFORMATION:ENGINE POWER REDUCES SERVICE STABILITRAK TRACTION CONTROL OFF I PULL OVER SHUT OFF THE CAR AND EVENTUALLY THE DEALER SAYS IT WILL GO AWAY. ITS A NON ISSUE. THEN IT HAPPENS AGAIN AND AGAIN OVER AND OVER AGAIN. THE CODE EVERY TIME IS P2138. THE SERVICE DEPARTMENT EVEN THINKS AN EXISTING TSB IS THE ISSUE 11273 BUT SINCE MY CAR ISNT LISTED ON IT. *TR
5/1/2015
WHEELS
1 Report0% of totalPreviewing the first 1 complaint summaries.
I HAVE A 2013 CHEVY TRAVERSE THAT HAS MASSIVE CRACKING AROUND THE WHOLE TIRE BOTH ON THE INSIDE 1ST RIB AND THE OUTSIDE RIB, I FOUND CRACKS RUNNING ACROSS THE WEAR INDICATORS, I NOTIFIED THE DEALERSHIP WHO AFTER FINDING A RECALL (THE RECALL WAS FOR YEARS NOV 14 TO JAN 15) AGREED THE DESCRIPTION GIVEN BY GOODYEAR FOR THESE TIRES (P255/65R18 1095 FORTERA HL) ASKED FOR THE CAR SO THEY COULD REPLACE THE TIRES. AS OF YESTERDAY GOODYEAR CLAIMS ALL THE ISSUES ARE FROM OZONE CRACKING AND THEY ARE NOT LIABLE FOR THIS, EVEN THOUGH BY DEFINITATION THIS OCCURS ON THE OUTSIDE SIDEWALL NOT THE INSIDE OF THE TREAD OR ACROSS THE WEAR INDICATORS, I HAVE REPEADEDLY ASKED ABOUT THE 6 YEAR WARRENTY THAT IS SUPPOSE TO BE ON THESE AND STILL HAVE NO REPLY, I DO KNOW THERE ARE MULTIPLE COMPLAINTS FILED AGAINST THIS SPECIFIC TIRE FROM 2012 FORWARD FOR THE SAME ISSUE AND EXTREME TREAD WEAR. WITH THE CRACKS RUNNING THE FULL LENTH OF THE TREAD ON THE INSIDE AND THE CRACKS ACROSS THE WEAR INDICATORS THIS CREATES A MASSIVE DANGER IN TIRE SEPERATION OR BLOW OUTS AT HIGH SPEEDS ESPECIALLY IN THE SUMMER.
6/10/2015
TIRES:TREAD/BELT
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/R265/18 (NA). WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT DRIVER SIDE TIRE EXPLODED WITHOUT WARNING. ONCE THE VEHICLE WAS STOPPED, THE CONTACT NOTICED THAT THE TREAD WAS DETACHED FROM THE TIRE. THE TIRE WAS REPLACED WITH ANOTHER TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE TIRE WAS THE ORIGINAL EQUIPMENT. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 32,000.
7/25/2016
SEATS
1 Report0% of totalPreviewing the first 1 complaint summaries.
DRIVER'S SIDE SEAT CONTROL PANEL IS GOOD; HOWEVER, THE LIGHT WEIGHT PLASTIC FRAMING IT SNAPS INTO IS BROKEN IN A COUPLE OF PLACES. I HAVE TRIED TO GLUE THE BROKEN PLASTIC PIECES SO THAT THE CONTROL PANEL WILL SNAP BACK INTO IT. WE ARE SENIOR CITIZENS AND ARE NOT OVER WEIGHT AND CAN NOT IMAGINE WHAT COULD HAVE CAUSED IT. NOT THAT IT MATTERS, WEE HAVE 55,651 MILES ON THE VEHICLE AND WE PURCHASED IT NEW FROM A DEALER. WE PAID CASH FOR THE TRAVERSE AS WE ARE LIFE LONG GM CUSTOMERS AND BELIEVE IN THE PRODUCT. WE ARE NOT LESS A BELIEVER NOW BUT I AM CONCERNED AS THIS IS A SAFETY ISSUE IN THAT WHEN THE PANEL HANGS OUTSIDE OF THE SEAT, PANT LEGS, PURSE STRAPS, ETC. DO CATCH ON IT AND AT OUR AGE THIS NEEDS TO BE FIXED BEFORE ONE OF US GETS HURT, NOT TO MENTION THE BAD APPEARANCE OF THIS BEAUTIFUL PRODUCT. PLEASE LET US KNOW THE ALTERNATIVES AND HAVE A GREAT DAY. THE PROBLEM WAS FIRST NOTICED ABOUT EIGHT MONTHS AGO BUT WE HAVE TRIED TO SUPER GLUE THE FRAME BACK IN PLACE SINCE THAT TIME.
8/19/2017
STRUCTURE:BODY
1 Report0% of totalPreviewing the first 1 complaint summaries.
ON OCT 25 OF LAST YEAR WE WERE INVOLVED IN A ACCIDENT WHERE WE HIT A CAR BROADSIDED DOING ABOUT 30 MPH CAUSING CONSIDERABLE DAMAGE TO OUR CAR, BOTH MY WIFE AND MYSELF HAD TERRIBLE WHIPLASHES. AND I BELIEVE THAT SOME OF OUR PAIN COULD HAVE BEEN PREVENTED IF THE AIR BAGS WOULD HAVE DEPLOYED WHICH THEY DID NOT DO. WE WERE ON 4 LANE DIVIDED ROAD GOING THROUGH THE TOWN OF CHIEFLAND FL. WE WERE PASSING A SEMI TRUCK WHICH WAS SLOWING DOWN TO MAKE A TURN WHEN A VEHICLE CAME ACROSS THE FRONT OF THE TRUCK AND CONTINUED TO COME INTO OUR LANE WITH NO REGARDS TO STOPPING AND WE HAD NO CHOICE OR TIME TO STOP.
12/19/2017
TRACTION CONTROL SYSTEM
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CHECK ENGINE WARNING LIGHT AND TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE SPEED WAS REDUCED FROM 40 TO 20 MPH. AFTER TURNING THE ENGINE OFF AND BACK ON THE VEHICLE OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER, APPLE CHEVROLET LOCATED AT (8585 WEST 159TH ST, TENLEY PARK, IL.) WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE AND NO REPAIRS WERE PERFORMED. THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.*DT
3/2/2020
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
1 Report0% of totalPreviewing the first 1 complaint summaries.
TRACTION CONTROL LIGHT TURNED ON AND CAR SPEED DECREASED FROM 55 TO 20 ON WET FREEWAY, CAR SKID INTO SIDE RAIL. TURNED CAR OFF THEN BACK ON TRACTION CONTROL LIGHT OFF AND ABLE TO DRIVE AWAY. CHEVROLET REPAIR SHOP WAS NOT ABLE TO DETECT PROBLEM SINCE TRACTION CONTROL LIGHT WAS OFF (ACTUAL DATE UNSURE BUT THIS IS 2ND TIME I'M POSTING THIS ON THIS SITE)
12/23/2020
LANE DEPARTURE: BLIND SPOT DETECTION
1 Report0% of totalPreviewing the first 1 complaint summaries.
WE NOTICED AN ALERT ON OUR DASH DISPLAY SAYING SERVICE SIDE DETECTION SYSTEM AND WE ASKED A MECHANIC HE SAID THE BLIND SPOT WARNING AND SIDE AIRBAGS ARE NOT FUNCTIONING BECAUSE OF THIS ALERT AND WE JUST ONLY BOUGHT THIS CAR LESS THAN 5 MONTHS AGO AND STUFF LIKE THIS IS FAILING
5/7/2021
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2013 Chevrolet Traverse?
Are complaints about the 2013 Chevrolet Traverse a serious warning sign?
How should buyers use complaint data for the 2013 Chevrolet Traverse?
Are complaints about the 2013 Chevrolet Traverse severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Chevrolet Traverse: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 294
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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