2012 Chevrolet Traverse Owner Complaints

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS ABLE TO RESTART AND OPERATED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,100.

7/11/2014

DRIVER BEGAN TO FEEL AND HEAR A RUBBING NOISE COMING FROM THE WHEEL WELL. WHEN TRYING TO MAKE A LOW SPEED LEFT TURN OFF OF A PRIMARY ROAD INTO THE ENTRANCE OF A BUSINESS, THE STEERING COMPLETELY LOCKED UP AND THE DRIVER WAS UNABLE TO TURN AND WAS STUCK IN THE MIDDLE OF THE OPPOSING LANE OF TRAFFIC. FORTUNATELY FOR THE DRIVER AND PASSENGERS, THERE WAS NO ONCOMING TRAFFIC AND THE DRIVER WAS ABLE TO MANUALLY STEER (WITH DIFFICULTY AGAINST A LOT OF RESISTANCE FROM THE STEERING WHEEL) THE CAR BACK INTO THE CORRECT LANE AND CONTINUED ON UNTIL PULLING OVER IN A SAFE LOCATION ON THE SAME BLOCK. *TR

8/4/2014

THIS VEHICLE HAS ENGINE DEFECT, WHICH DANGEROUSLY STOPS THE CAR WHILE DRIVEN. THE CHEVROLET DEALERSHIP TRIED TO REPAIR ONCE BUT FAILED. I PURCHASED THIS VEHICLE FROM CHEVROLET DEALERSHIP IN NOVEMBER OF 2012. ON SEPTEMBER 28, 2013, THE ENGINE OF MY VEHICLE SUDDENLY COMPLETELY STOPPED RUNNING WHILE I WAS DRIVING IT. I BROUGHT IT BACK TO "MAC MAIK CHEVROLET" IN HOUSTON FOR EXAMINATION AND REPAIR. ON OCTOBER 11, 2013, THE DEALERSHIP GAVE IT BACK TO ME ASSURING THAT THEY REPAIRED IT. TWO DAYS LATER, ON OCTOBER 13, 2013, WHILE I WAS DRIVING ON A ROAD, AT A SPEED OF APPROXIMATELY 35 MPH, THE CAR AGAIN SUDDENLY CAME TO A HALT, BLOCKING THE STEERING WHEEL, BRAKES AND ENTIRE ENGINE. THE CAR RAN INTO AN INTERSECTION BEFORE IT CAME TO FULL STOP IN THE MIDDLE OF IT. THANKFULLY, NO OTHER CAR WAS IN THE INTERSECTION. IT WAS DANGEROUSLY CLOSE TO AN ACCIDENT. THE DEALERSHIP NOW SAYS THAT THEY FOUND ANOTHER PROBLEM AND AGAIN ASSURE THAT THEY FIXED IT. I MADE A COMPLAINT TO GENERAL MOTORS, WHICH SIMPLY RESPONDED THAT THEY THINK IT IS NOW FIXED. NO REASONABLY PRUDENT PERSON WOULD EVER DRIVE THIS CAR AGAIN. I WAS IN EXTREME DANGER TWICE DUE TO THE DEFECT. THE DEALERSHIP AND GM DO NOT WANT TO TAKE ANY ACTION UNTIL SOMEONE GETS INTO A SERIOUS ACCIDENT. *TR

1/15/2014

DRIVING ON HIGHWAY, STARTED UP HILL AT 55 MPH IN TRAFFIC. FOLLOWING ALARMS CAME ON: TRACTION CONTROL DASHBOARD SYMBOL; STABILITRACK OFF; ENGINE POWER REDUCED; TRACTION CONTROL DISABLED. VEHICLE IMMEDIATELY SLOWED TO 40 MPH AND WOULD NOT GO FASTER. ONLINE FORUMS INDICATE THIS IS A THROTTLE BODY OR ECU PROBLEM, KNOWN TO GM AT LEAST SINCE 2010. IT HAS BEEN HANDLED ON AN INDIVIDUAL BASIS DEPENDING HOW MUCH THE INDIVIDUAL CUSTOMERS COMPLAIN. I REGARD THIS AS A SAFETY ISSUE SINCE IN HIGHWAY TRAFFIC IT COULD LEAD TO A REAREND COLLISION AT HIGH SPEED WITH CONSEQUENT LOSS OF VEHICLE CONTROL AND LOSS OF LIVES. BELIEVE GM HAS USED SEARCH ENGINE OPTIMIZATION TO BURY THE FORUM DISCUSSIONS ON THIS, BUT IF YOU SEARCH FOR CHEVY TRAVERSE THROTTLE BODY DEFECT YOU CAN EASILY FIND IT. *TR

1/25/2014

DRIVING ON HIGHWAY, STARTED UP HILL AT 55 MPH IN TRAFFIC. FOLLOWING ALARMS CAME ON: TRACTION CONTROL DASHBOARD SYMBOL; STABILITRACK OFF; ENGINE POWER REDUCED; TRACTION CONTROL DISABLED. VEHICLE IMMEDIATELY SLOWED TO 40 MPH AND WOULD NOT GO FASTER. ONLINE FORUMS INDICATE THIS IS A THROTTLE BODY OR ECU PROBLEM, KNOWN TO GM AT LEAST SINCE 2010. IT HAS BEEN HANDLED ON AN INDIVIDUAL BASIS DEPENDING HOW MUCH THE INDIVIDUAL CUSTOMERS COMPLAIN. I REGARD THIS AS A SAFETY ISSUE SINCE IN HIGHWAY TRAFFIC IT COULD LEAD TO A REAREND COLLISION AT HIGH SPEED WITH CONSEQUENT LOSS OF VEHICLE CONTROL AND LOSS OF LIVES. BELIEVE GM HAS USED SEARCH ENGINE OPTIMIZATION TO BURY THE FORUM DISCUSSIONS ON THIS, BUT IF YOU SEARCH FOR CHEVY TRAVERSE THROTTLE BODY DEFECT YOU CAN EASILY FIND IT. *TR

1/25/2014

BETWEEN 5 AND 7 TIMES THE DASHBOARD MESSAGE WOULD APPEAR WITH MESSAGE STATING SERVICE AIR BAGS. TOOK TO DEALER ON FOUR OCCASIONS TO FIX. NEXT A DASHBOARD MESSAGE WOULD APPEAR INFORMING ME OF ENGINE FAILURE ,LOSS OF POWER.THE VEHICLE WOULD SLOW DOWN TO NO MORE THAN 20 MPH. PULLED OVER SHUT ENGINE OFF AND THAN IT WOULD BE OK. NEXT TIME ABOUT 5 DAYS LATER THE MESSAGE AGAIN APPEARED WHEN MY WIFE WAS DRIVING WITH GRAND KIDS. THE ENGINE SLOWED DOWN TO ABOUT 20 MPH , WHILE SHE WAS BLENDING INTO TRAFFIC ON A HIGHWAY. HAD TO PULL OVER OR BE RUN OVER BY TRAFFIC . TOOK CAR TO DEALER FOR REPAIR. NEXT THE VEHICLE DEVELOPED A BACKLASH IN DRIVE TRAIN, WHICH IS NOISY. DEALER SAID G.M HAD SERVICE BULLETIN ON THE NOISE AND RECOMMENDED ( DO NOT REPAIR) NOISE IS TYPICAL. IDID NOT HAVE THE NOISE FOR FIRST 20,000 MILES. AFRAID THAT THIS IS ANOTHER SAFETY ISSUE THAT G.M DOES NOT WANT TO ADDRESS. LOST ALL CONFIDENCE IN VEHICLE SAFETY. G.M WON'T BUY THE VEHICLE BACK OR GIVE A REALISTIC TRADE IN VALUE FOR IT. *TR

3/28/2014

TRAVELING APPROXIMATELY 55MPH WE WERE HIT ON THE REAR PASSENGER SIDE DAMAGE TO THE REAR PASSENGER TIRE WELL AND REAR RIGHT SIDE ON THE BODY WITH EXTENSIVE DAMAGE UNDERNEATH. NO AIRBAGS DEPLOYED AT ANYTIME IN THE VEHICLE. IT WAS TAKEN TO THE DEALER'S COLLISION AND REPAIR SHOP AND AFTER SEVERAL WEEKS IT WAS RETURNED. WITHIN A WEEK OF GETTING IT BACK THE SERVICE AIRBAG LIGHT CAME ON, WE TOOK IT BACK TO COLLISION REPAIR CENTER THINKING IT WAS AN ISSUE WITH THE ACCIDENT BUT THE COLLISION REPAIR SENT IT TO THE DEALERSHIP SAYING IT WAS A WARRANTY ISSUE. I'VE TAKEN THIS VEHICLE BACK 4 TIMES NOW FOR THE SAME SERVICE AIRBAG LIGHT. DEALERSHIP SERVICE DEPARTMENT SUPERVISOR KEEPS TELLING ME IT'S AN ISSUE WITH THERE NOT BEING A GREASE NEEDED ON THE SENSORS AND THAT THEY APPLY TO EACH SENSOR AS IT COMES UP, NOW ON THE 4TH TRIP BACK SERVICE DEPARTMENT MANAGER CLAIMS THAT ISN'T CORRECT AND IT HAS NOTHING TO DO WITH THE ISSUE. EACH AND EVERY TIME I'VE TAKEN THIS CAR IN I HAVE SPECIFICALLY ASKED IF THIS IS A SAFETY ISSUE AND IF IT MEANS MY AIRBAGS ARE NOT WORKING CORRECTLY EVERY TIME I'VE BEEN TOLD, "NO, YOUR AIRBAGS ARE OK, THERE IS NO RISK TO YOU OR YOUR FAMILY." DROPPED CAR OF FOR FINAL RESEARCH INTO THIS ISSUE SINCE LIGHT CAME ON AGAIN THIS WEEK AND SERVICE MANAGER TELLS ME THAT YES IT DOES MEAN MY AIRBAGS ARE NOT OPERATING PROPERLY AND THERE IS A SAFETY ISSUE HERE. *TR

6/15/2013

THE SERVICE AIRBAG LIGHT WAS ON. TOOK IT IN TO THE DEALER. THEY REPLACED THE FRONT SEAT OUTBOARD SEAT BACK AIRBAG. JUNE 5 IT WENT BACK IN WITH THE AIRBAG LIGHT ON AGAIN. THEY FIXED A CONNECTOR IN THE DRIVER SEAT SIDE AIRBAG. OCT 18 IT WENT BACK IN WITH THE AIRBAG LIGHT ON. THEY REPLACED THE FRONT SEAT ANCHOR PLATE TENSIONER. DEC 31 IT WENT BACK IN WITH THE AIRBAG LIGHT ON. THEY REPLACED THE MODULE AND HARNESS ASSY. FEB 12 IT WENT BACK IN AGAIN. THEY REPLACED THE WIRING IN PASSENGER AND DRIVER SIDE AIRBAGS. MARCH 17 IT WENT BACK IN AGAIN. THEY OFFERED ME A NEW CAR. *TR

3/20/2014

RECEIVED THE FOLLOWING WARNINGS ALL OF THE SUDDEN: TRACTION CONTROL OFF, TRACTION CONTROL NEEDS SERVICE, STABILITRAK OFF, STABILITRAK NEEDS SERVICE. CHECK ENGINE LIGHT CAME ON AT THE SAME TIME. VEHICLE BEGAN TRYING TO STALL. LUCKILY, I WAS ON A COUNTRY ROAD AND COULD EASILY PULL OVER QUICKLY. ALL OF THE WARNINGS WENT OFF AFTER A MINUTE AND I RESUMED DRIVING. EVERY TIME I HAD TO SLOW DOWN AND COME TO A STOP, THE AUTOMATIC TRANSMISSION WOULD DOWNSHIFT VERY HARD. AFTER SEARCHING THE INTERNET TO SEE WHAT THE ISSUE COULD BE, I FOUND COUNTLESS FORUMS WITH COUNTLESS PEOPLE HAVING THE EXACT SAME ISSUE, BUT SOME WERE IN A MORE DANGEROUS SITUATION GOING HIGHWAY SPEEDS IN TRAFFIC. OF THOSE PEOPLE MANY OF THEM HAVE TAKEN THEIR VEHICLE TO THEIR GM DEALERSHIPS AND HAVE SPENT HUNDREDS AND EVEN THOUSANDS OF DOLLARS ON FAILED ATTEMPTS TO FIX IT ONLY TO CONTINUE TO HAVE THIS PROBLEM. SOME WILL NO LONGER ALLOW OTHER FAMILY MEMBERS/CHILDREN TO RIDE IN THE VEHICLES DUE TO THE DANGER OF STALLING SUDDENLY WITH NO WARNING. I WAS SHOCKED TO SEE HOW MANY CHEVY MODELS AND YEARS INCLUDING BRAND NEW 2014'S ARE HAVING THIS EXACT ISSUE AND GM IS DOING VERY WELL AT AVOIDING RESPONSIBILITY. THE NEW OWNERS ARE PROTECTED BY LEMON LAWS FINANCIALLY, BUT THE ONLY OPTION FOR OWNERS WITH A VEHICLE OVER A YEAR OLD IS TO SELL OR TRADE IN. EITHER WAY, THIS IS PUTTING YET ANOTHER UNKNOWING CONSUMER IN DANGER AND IT IS KEEPING THESE DEFECTIVE VEHICLES ON THE ROAD WHERE WE AND OUR LOVED ONES DRIVE EVERYDAY. THE RIGHT AND "SAFE" THING TO DO IS FOR GM TO TAKE RESPONSIBILITY FOR A FAULTY PRODUCT. THE RIGHT THING FOR EVERYONE ELSE TO DO THAT ISN'T EMPLOYED BY OR IN GM'S POCKET IS TO REPORT IT AND TAKE ACTION. IT'S ABOUT SAFETY. THAT SHOULD BE THE PRIORITY, NOT MONEY. *TR

3/20/2014

OPENED THE LIFT GATE WITH THE KEY FOB, MADE A LOUD NOISE WHEN FULLY EXTENDED AND IMMEDIATELY STARTED SHUTTING WHILE I WAS GETTING SOMETHING OUT OF THE BACK. DON'T KNOW IF THE DOOR WOULD HAVE BOUNCED BACK UP IF IT HIT ME AND WOULD HAVE STARTED COMING BACK DOWN AGAIN SINCE IT DOESN'T STAY UP. USED MANUAL MODE AND DOOR DOES NOT STAY UP. GOOGLED IT AND APPARENTLY THERE HAVE BEEN PROBLEMS SINCE 2007 WITH THE POWER LIFT GATE IN THE SATURN OUTLOOK, ACADIA, TRAVERSE, ENCLAVE, AND EQUINOX. *TR

7/11/2014

DRIVING ON HIGHWAY, STARTED UP HILL AT 55 MPH IN TRAFFIC. FOLLOWING ALARMS CAME ON: TRACTION CONTROL DASHBOARD SYMBOL; STABILITRACK OFF; ENGINE POWER REDUCED; TRACTION CONTROL DISABLED. VEHICLE IMMEDIATELY SLOWED TO 40 MPH AND WOULD NOT GO FASTER. ONLINE FORUMS INDICATE THIS IS A THROTTLE BODY OR ECU PROBLEM, KNOWN TO GM AT LEAST SINCE 2010. IT HAS BEEN HANDLED ON AN INDIVIDUAL BASIS DEPENDING HOW MUCH THE INDIVIDUAL CUSTOMERS COMPLAIN. I REGARD THIS AS A SAFETY ISSUE SINCE IN HIGHWAY TRAFFIC IT COULD LEAD TO A REAREND COLLISION AT HIGH SPEED WITH CONSEQUENT LOSS OF VEHICLE CONTROL AND LOSS OF LIVES. BELIEVE GM HAS USED SEARCH ENGINE OPTIMIZATION TO BURY THE FORUM DISCUSSIONS ON THIS, BUT IF YOU SEARCH FOR CHEVY TRAVERSE THROTTLE BODY DEFECT YOU CAN EASILY FIND IT. *TR

1/25/2014

BETWEEN 5 AND 7 TIMES THE DASHBOARD MESSAGE WOULD APPEAR WITH MESSAGE STATING SERVICE AIR BAGS. TOOK TO DEALER ON FOUR OCCASIONS TO FIX. NEXT A DASHBOARD MESSAGE WOULD APPEAR INFORMING ME OF ENGINE FAILURE ,LOSS OF POWER.THE VEHICLE WOULD SLOW DOWN TO NO MORE THAN 20 MPH. PULLED OVER SHUT ENGINE OFF AND THAN IT WOULD BE OK. NEXT TIME ABOUT 5 DAYS LATER THE MESSAGE AGAIN APPEARED WHEN MY WIFE WAS DRIVING WITH GRAND KIDS. THE ENGINE SLOWED DOWN TO ABOUT 20 MPH , WHILE SHE WAS BLENDING INTO TRAFFIC ON A HIGHWAY. HAD TO PULL OVER OR BE RUN OVER BY TRAFFIC . TOOK CAR TO DEALER FOR REPAIR. NEXT THE VEHICLE DEVELOPED A BACKLASH IN DRIVE TRAIN, WHICH IS NOISY. DEALER SAID G.M HAD SERVICE BULLETIN ON THE NOISE AND RECOMMENDED ( DO NOT REPAIR) NOISE IS TYPICAL. IDID NOT HAVE THE NOISE FOR FIRST 20,000 MILES. AFRAID THAT THIS IS ANOTHER SAFETY ISSUE THAT G.M DOES NOT WANT TO ADDRESS. LOST ALL CONFIDENCE IN VEHICLE SAFETY. G.M WON'T BUY THE VEHICLE BACK OR GIVE A REALISTIC TRADE IN VALUE FOR IT. *TR

3/28/2014

2012 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO SPEEDOMETER AND GPS *TGW THE CONSUMER STATED HE SET THE CRUISE CONTROL FOR LESS THAN 75 MPH AND HIS GARMIN GPS NUVI CONFIRMED THE SAME SPEED. HOWEVER, HE WAS CITED FOR SPEEDING. THE SHERIFF STATED HIS RADAR WAS MUCH MORE ACCURATE THAN HIS SPEEDOMETER AND GPS.

9/19/2012

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT HE APPLIED THE BRAKES HOWEVER, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT REMOVED HIS FOOT FROM THE BRAKES AND THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,800. THE VIN WAS UNAVAILABLE.

10/16/2013

I WAS DRIVING THROUGH A PARKING LOT AND THE STABILLITRACK LIGHT CAME ON, THE CHECK ENGINE LIGHT FLASHED AND THE TRACTION CONTROL LIGHT CAME ON. THE DRIVER CENTER SAID THE TRACTION CONTROL SHUT OFF AND IT ALSO STATED TO SERVICE STABILLITRACK. THE ENGINE SEEMED TO SLOW ITSELF AS WELL. I PARKED THE VEHICLE AND WAITED A FEW MINUTES. THE WARNING LIGHTS FINALLY WENT OFF ON THEIR OWN AND THE TRACTION CONTROL TURNED BACK ON, ON IT'S OWN. THE CAR SEEMED OK DRIVING HOME FOR 2 MILES AND ENGINE POWER SEEMED TO RETURN TO NORMAL BUT THERE SEEMS TO BE SOME HESITATION IN THE TRANSMISSION SHIFTING AT LOW SPEEDS TOO. I CALLED THE DEALER AND THE SOONEST THEY CAN GET ME IN TO CHECK THE CAR IS MONDAY. I ASKED IF IT WAS SAFE TO DRIVE AND THEY WOULD NOT COMMIT TO SAFETY OR RELIABILITY BUT REFUSED PROVIDE ANY RELIEF UNTIL MONDAY AND GAVE ME NO OFFER OF A LOANER CAR. I JUST DID SOME INVESTIGATING ONLINE TO RESEARCH WHAT THE CAUSE OF THIS PROBLEM MIGHT BE AND IT APPEARS THAT THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE AND IT CAN OCCUR AT HIGH SPEEDS ON THE HIGHWAY. MANY FORUMS LIST MANY PEOPLE WITH THIS COMPLAINT. I AM CONCERNED THIS COULD OCCUR AGAIN AND CAUSE AN ACCIDENT. THE PROBLEM LOOKS TO BE INTERMITTENT AND WILL OCCUR WITHOUT WARNING AT ANY SPEED. IN MY OPINION THIS IS A SAFETY PROBLEM WHICH NEEDS TO BE TAKEN SERIOUSLY. I AM FEARFUL FOR MY FAMILIES SAFETY IN THIS VEHICLE. *TR

7/11/2014

WHEN I SHUT MY CAR DOOR, THE RADIO STAYED ON, I UNLOCKED THE CAR AND RE OPENED THE DOOR AND MANUALLY TURNED IT OF. THIS WAS THE 17TH OF AUGUST,2015. FROM THEN ON, I TURNED THE RADIO OFF MANUALLY ALL THE TIME. ON THE 21 OF AUGUST, 2015, THE AIR CONDITIONER DID NOT COOL THE CAR, IT BLEW OUT WARM AIR TILL I ARRIVED AT MY DESTINATION. WHEN I TURNED ON THE CAR AGAIN, THE COOL AIR ONCE AGAIN CAME ON, BUT WHEN I TURNED THE CAR OFF, THE RADIO STILL STAYED ON,I HAD TO MANUALLY TURN IT OFF AGAIN.THE RADIO CONTINUED TO COME IN AND OUT TILL THE 3RD OF SEPT, WHEN THE AIR WENT OUT AGAIN, THEN THE RADIO STARTED SHUTTING OFF . THE 11TH OF SEPTEMBER, THE AIR ONCE AGAIN BLEW WARM AIR, TILL I STOPPED AND SHUT IT OFF, THEN UPON RETURNING, IT CAME BACK ON, COOL. THE 14TH OF SEPT, THE WHOLE DASH LIGHTS WENT OUT ON IT.! I PULLED INTO A STORE PARKING LOT, AND TURNED THE CAR OFF, LET IT SIT, ABOUT 10 MINS, AND STARTED BACK UP AND THEY CAME ON, I CAME HOME, AND TURNED THE CAR OFF, AND THE OUTSIDE OF THE DASH 'HALO" STAYED ON, I OPENED THE CAR, AND CLOSED IT AGAIN, TWICE AND THEY FINALLY WENT OUT. I HAVE AN APPOINTMENT WITH THE DEALER, FOR A DIAGNOSTIC, IT IS OUT OF WARRANTY NOW, I CAN'T AFFORD A HUGE BILL. THIS IS DANGEROUS TO DRIVE.

9/17/2015

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT CABLE THAT WAS MOUNTED TO THE FLOOR BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE SERVICE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 58,392.

2/27/2014

2012 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO AIRBAG AND SEAT BELT RECALL ISSUES. *SMD THE CONSUMER STATED THE TWO RECALLS SHOULD HAVE BEEN MENTIONED AT THE TIME OF PURCHASING THE VEHICLE. *JB

7/9/2014

2012 TRAVERSE....66,000 MILES ON IT AND MY WIPERS QUIT RIGHT IN THE MIDDLE OF A SNOW STORM.. IT WAS ACTING UP, THE DRIVERS NOT WORKING WHEN YOUR HAD YOUR LEFT BLINKER GOING.. THEN BOOM TOTALLY QUIT.. TAKING TO DEALER TOMORROW.. *TR

2/17/2015

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. AFTER STARTING THE VEHICLE, THE WINDSHIELD WIPERS WERE LOOSE AND FAILED TO ACTIVATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V151000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

11/16/2015

TRAVELING APPROXIMATELY 55MPH WE WERE HIT ON THE REAR PASSENGER SIDE DAMAGE TO THE REAR PASSENGER TIRE WELL AND REAR RIGHT SIDE ON THE BODY WITH EXTENSIVE DAMAGE UNDERNEATH. NO AIRBAGS DEPLOYED AT ANYTIME IN THE VEHICLE. IT WAS TAKEN TO THE DEALER'S COLLISION AND REPAIR SHOP AND AFTER SEVERAL WEEKS IT WAS RETURNED. WITHIN A WEEK OF GETTING IT BACK THE SERVICE AIRBAG LIGHT CAME ON, WE TOOK IT BACK TO COLLISION REPAIR CENTER THINKING IT WAS AN ISSUE WITH THE ACCIDENT BUT THE COLLISION REPAIR SENT IT TO THE DEALERSHIP SAYING IT WAS A WARRANTY ISSUE. I'VE TAKEN THIS VEHICLE BACK 4 TIMES NOW FOR THE SAME SERVICE AIRBAG LIGHT. DEALERSHIP SERVICE DEPARTMENT SUPERVISOR KEEPS TELLING ME IT'S AN ISSUE WITH THERE NOT BEING A GREASE NEEDED ON THE SENSORS AND THAT THEY APPLY TO EACH SENSOR AS IT COMES UP, NOW ON THE 4TH TRIP BACK SERVICE DEPARTMENT MANAGER CLAIMS THAT ISN'T CORRECT AND IT HAS NOTHING TO DO WITH THE ISSUE. EACH AND EVERY TIME I'VE TAKEN THIS CAR IN I HAVE SPECIFICALLY ASKED IF THIS IS A SAFETY ISSUE AND IF IT MEANS MY AIRBAGS ARE NOT WORKING CORRECTLY EVERY TIME I'VE BEEN TOLD, "NO, YOUR AIRBAGS ARE OK, THERE IS NO RISK TO YOU OR YOUR FAMILY." DROPPED CAR OF FOR FINAL RESEARCH INTO THIS ISSUE SINCE LIGHT CAME ON AGAIN THIS WEEK AND SERVICE MANAGER TELLS ME THAT YES IT DOES MEAN MY AIRBAGS ARE NOT OPERATING PROPERLY AND THERE IS A SAFETY ISSUE HERE. *TR

6/15/2013

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/28/2015

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BRAKES WERE ENGAGED AND A LOUD GRINDING SOUND EMITTED FROM THE VEHICLE. THE PROBLEM HAS RECURRED. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

10/9/2014

THE VEHICLE MAKES A GRINDING NOISE WHEN BRAKING. WHEN YOU HIT THE BRAKES YOU ALSO HEAR A CRUNCHING SOUND FROM THE INSIDE OF THE CAR. WHEN ATTEMPTING TO STOP YOU ALSO FEEL THE CAR JERKING. THE CAR HAS THE STABILITRAK LIGHT COME ON AND WHEN THAT HAPPENS IT ALSO SAYS YOU HAVE LOST TRACTION FOR THE VEHICLE. WHEN THIS HAPPENS THE CAR FEELS LIKE ITS GLIDING AND HAS DIFFICULTY STOPPING. THE ENGINE IN MY CAR HAS A NOISE ON THE DRIVERS SIDE SINCE THE DAY I PURCHASED THE VEHICLE. AT TIMES YOU CAN EVEN HEAR THE NOISE WHILE DRIVING WITH YOUR WINDOWS UP. *TR

10/28/2014

HELLO. I LEASED A 2012 TRAVERSE FOR 24 MONTHS AND HAD 3 OR WAS IT 4 URGENT/IMPORTANT RECALLS? I MISSED WORK 3 TIMES COSTING ME ALMOST $500.00 DOLLARS BECAUSE I HAD TO CALL OFF ALL BECAUSE "URGENT/IMPORTANT" TOOK THOSE WORDS FOR GRANTED RECALLS. I RECENTLY GOT A 24 MONTH NEW LEASE FROM CHEVY AGAIN AFTER TURNING MY TRAVERSE IN THIS MONTH SHORTLY AFTER I WAS BILLED BY ALLY FINANCIAL ABOUT $600.00 FOR MINOR WEAR AND TEARS FOR THE TRAVERSE I TURNED IN ALMOST 2 WEEKS AGO. I TURNED THE TRUCK IN EARLY AND MADE THE LAST PAYMENT AND IT WAS 8K MILES UNDER. I'M SHOCKED AND APPALLED THAT WITH ALL THE URGENT RECALLS AND HAVING TO LOSE MONEY CALLING OFF WORK TO GET THESE SERIOUS URGENT RECALLS FIXED, ALLY OR CHEVY DID NOT EVEN OFFER ANY INCENTIVES?? THEY SAID REPAIRS FOR RECALLS ARE AT NO CHARGE...WELL OF COURSE THEY'RE RESPONSIBLE AND TO THINK OF MY KIDS AND DRIVING WITH THEM KNOWING A PRIOR URGENT RECALLS AND ONE BEING WAS WITH SAFETY BELTS??,? HMMM MAYBE I NEED TO TALK TO SOMEONE ABOUT THIS, I HAVE TO TAKE IT AS A SERIOUS MATTER. I LOST TIME AND MONEY AWAY FROM WORK TO FIX THE CHEVY RECALLS...SO MANY, AND ALLY FINANCIAL IS ASKING ME FOR ALMOST $600.00??? CHEVY NEGLECTED TO RELEASE THESE VEHICLES LIKE THE TRAVERSE WITH SEAT BELT ISSUES BEING DISCOVERED A YEAR AFTER I'VE BEEN DRIVING IT AND WITH THE FAMILY IN IT? WOW UNBELIEVABLE, AND THEN ALLY FINANCIAL ASKING ME FOR $600. FOR MINOR SCRATCHES, SOME NERVES. CHEVY NOT EVEN COMPENSATING NOTHING NOT EVEN A DOLLAR, HAH I JUST HOPE THAT VP [XXX] OF THE GLOBAL VEHICLE SAFETY REALIZES THIS WAS ONGOING THE SECOND MY FAMILY TRUCK TRAVERSE LEFT THE ASSEMBLY WITH THIS IMPORTANT/URGENT RECALL, ESPECIALLY THE SEAT BELT ONE. MY FAMILY RODE IN THIS TRUCK. NO COMPENSATIONS JUST AN APOLOGY, SURE YAH RIGHT GREAT CUSTOMER SERVICE...ALLY OWES ME AND CHEVY SHOULD PAY MY DEBT...THE NERVE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/11/2014

VEHICLE SHUTS OFF, CAN'T START ACCERLERATION DROPS. VEHICLE WAS IN MOTION WHEN THIS OCCURRED ON THE HIGHWAY AND ON THE STREET.

3/5/2016

2012 CHEVROLET TRAVERSE. CONSUMER STATES SEVERAL ISSUES WITH VEHICLE TO INCLUDE WINDOWS AND SEAT ISSUES *TGW THE CONSUMER STATED IF THE MIDDLE ROW PASSENGER WINDOWS WERE PARTIALLY ROLLED DOWN, THEY WOULD VIBRATE AND MAKE A HORRIBLE NOISE ASH SHE ACCELERATED AND EXCEEDED 30 MPH. THE PANEL BETWEEN EACH OF THE SIDE AND REAR WINDOWS WAS EXTREMELY LARGE AND PROVIDED A MAJOR BLIND SPOT ON BOTH SIDES OF THE VEHICLE PARTICULARLY WHEN BACKING UP OR CHANGING LANES. THE CONSUMER ADDED SMALL MIRRORS TO ASSIST WITH THE VISIBILITY. BOTH FRONT SEAT SQUEAKED OR CREAKED WHEN THEY WERE OCCUPIED. *JB

1/26/2012

FRONT SEAT......BACK SUPPORT STUCK IN 1 POSITION AND DOES NOT ADJUST, CAUSING BACK PAIN WHILE DRIVING. I DON'T DRIVE THE CAR UNLESS TOTALLY NECESSARY. CAR DEALERSHIP HAS FIXED THIS PROBLEM SEVERAL TIMES BUT ONLY A TEMPORARY FIX.

8/1/2015

TRAVELING APPROXIMATELY 55MPH WE WERE HIT ON THE REAR PASSENGER SIDE DAMAGE TO THE REAR PASSENGER TIRE WELL AND REAR RIGHT SIDE ON THE BODY WITH EXTENSIVE DAMAGE UNDERNEATH. NO AIRBAGS DEPLOYED AT ANYTIME IN THE VEHICLE. IT WAS TAKEN TO THE DEALER'S COLLISION AND REPAIR SHOP AND AFTER SEVERAL WEEKS IT WAS RETURNED. WITHIN A WEEK OF GETTING IT BACK THE SERVICE AIRBAG LIGHT CAME ON, WE TOOK IT BACK TO COLLISION REPAIR CENTER THINKING IT WAS AN ISSUE WITH THE ACCIDENT BUT THE COLLISION REPAIR SENT IT TO THE DEALERSHIP SAYING IT WAS A WARRANTY ISSUE. I'VE TAKEN THIS VEHICLE BACK 4 TIMES NOW FOR THE SAME SERVICE AIRBAG LIGHT. DEALERSHIP SERVICE DEPARTMENT SUPERVISOR KEEPS TELLING ME IT'S AN ISSUE WITH THERE NOT BEING A GREASE NEEDED ON THE SENSORS AND THAT THEY APPLY TO EACH SENSOR AS IT COMES UP, NOW ON THE 4TH TRIP BACK SERVICE DEPARTMENT MANAGER CLAIMS THAT ISN'T CORRECT AND IT HAS NOTHING TO DO WITH THE ISSUE. EACH AND EVERY TIME I'VE TAKEN THIS CAR IN I HAVE SPECIFICALLY ASKED IF THIS IS A SAFETY ISSUE AND IF IT MEANS MY AIRBAGS ARE NOT WORKING CORRECTLY EVERY TIME I'VE BEEN TOLD, "NO, YOUR AIRBAGS ARE OK, THERE IS NO RISK TO YOU OR YOUR FAMILY." DROPPED CAR OF FOR FINAL RESEARCH INTO THIS ISSUE SINCE LIGHT CAME ON AGAIN THIS WEEK AND SERVICE MANAGER TELLS ME THAT YES IT DOES MEAN MY AIRBAGS ARE NOT OPERATING PROPERLY AND THERE IS A SAFETY ISSUE HERE. *TR

6/15/2013

I PURCHASED A USED 2012 CHEVY TRAVERSE WITH ONLY 34,000 MILES ON IT. AFTER OWNING THE CAR FOR A MONTH I NOTICED A STRANGE NOISE WHEN MAKING SHARP RIGHT HAND TURNS AT LOW SPEED (LESS THAN 20 MPH). UPON EXAMINING THE CAR I FOUND POWER STEERING FLUID LEAKING FROM THE STEERING GEAR. I TOOK THE CAR INTO THE CHEVROLET DEALERSHIP AND WAS TOLD THAT THE STEERING GEAR AND FRONT STRUTS NEEDED TO BE REPLACED.

10/14/2016

I DID NOT HAVE A ACCIDENT BUT I AM SENDING THIS WITH A CONCERN ABOUT WHAT MIGHT HAPPEN BECAUSE OF AN INCIDENT. CHEVROLET TRAVERSE DOES NOT COME WITH A SPARE, (TEMPORARY OR FULL SIZE) OR JACK. IT ALSO DOES NOT HAVE A PLACE TO PUT A SPARE TIRE. I HAD A FLAT TIRE THAT COULD NOT BE REPAIRED AND ALL THAT CAME WITH THE VEHICLE IS A CAN OF SEALANT AND AIR TANK. NOW I WILL HAVE TO BUY A SPARE AND PUT IT IN BACK OF MY VEHICLE AND THIS WILL BE A HUGE SAFETY ISSUE. I BOUGHT THIS TRAVERSE FOR THE 3RD ROW SEATING BUT WILL NOT BE ABLE TO USE IT BECAUSE I HAVE NO OTHER PLACE DESIGNATED TO PUT A SPARE OTHER THAN JUST PLACE IN THE BACK SECTION. I HAVE 4 SMALL GRANDCHILDREN AND IN CASE OF AN ACCIDENT THE TIRE WILL BE A MAJOR CONCERN BUT WE LIVE IN AN AREA WHERE SOMETIMES PHONE/ONSTAR DOES NOT WORK SO WE HAVE TO HAVE SPARE TIRES. EVERYONE THAT I HAVE TOLD ABOUT THIS IS SHOCKED THAT IT THESE VEHICLES DOES NOT COME WITH AT LEAST A " TEMPORARY TIRE". I HAVE CONTACTED CHEVROLET AND THEY WANT TO CHARGE $700 FOR THE CABLE, TIRE, JACK TO BE ADDED TO VEHICLE. *TR

10/18/2013

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING AT APPROXIMATELY 60 MPH OR ANY SPEED, THE VEHICLE VIBRATED AND MADE AN ABNORMAL NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,500.

8/3/2015

2012 CHEVROLET TRAVERSE. CONSUMER STATES SEVERAL ISSUES WITH VEHICLE TO INCLUDE WINDOWS AND SEAT ISSUES *TGW THE CONSUMER STATED IF THE MIDDLE ROW PASSENGER WINDOWS WERE PARTIALLY ROLLED DOWN, THEY WOULD VIBRATE AND MAKE A HORRIBLE NOISE ASH SHE ACCELERATED AND EXCEEDED 30 MPH. THE PANEL BETWEEN EACH OF THE SIDE AND REAR WINDOWS WAS EXTREMELY LARGE AND PROVIDED A MAJOR BLIND SPOT ON BOTH SIDES OF THE VEHICLE PARTICULARLY WHEN BACKING UP OR CHANGING LANES. THE CONSUMER ADDED SMALL MIRRORS TO ASSIST WITH THE VISIBILITY. BOTH FRONT SEAT SQUEAKED OR CREAKED WHEN THEY WERE OCCUPIED. *JB

1/26/2012

2012 CHEVROLET TRAVERSE. CONSUMER STATES SEVERAL ISSUES WITH VEHICLE TO INCLUDE WINDOWS AND SEAT ISSUES *TGW THE CONSUMER STATED IF THE MIDDLE ROW PASSENGER WINDOWS WERE PARTIALLY ROLLED DOWN, THEY WOULD VIBRATE AND MAKE A HORRIBLE NOISE ASH SHE ACCELERATED AND EXCEEDED 30 MPH. THE PANEL BETWEEN EACH OF THE SIDE AND REAR WINDOWS WAS EXTREMELY LARGE AND PROVIDED A MAJOR BLIND SPOT ON BOTH SIDES OF THE VEHICLE PARTICULARLY WHEN BACKING UP OR CHANGING LANES. THE CONSUMER ADDED SMALL MIRRORS TO ASSIST WITH THE VISIBILITY. BOTH FRONT SEAT SQUEAKED OR CREAKED WHEN THEY WERE OCCUPIED. *JB

1/26/2012

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT SHE OPENED THE POWER LIFT-GATE TO RETRIEVE LUGGAGE FROM THE REAR AND AS THE GATE OPENED SHE SAW SOME OF THE LUGGAGE ABOUT TO FALL AND REACHED INSIDE THE VEHICLE. AT THAT POINT, THE LIFT-GATE STOPPED OPENING AND BEGAN TO CLOSE. THE POWER LIFT-GATE THEN CLOSED ON THE CONTACT, BREAKING HER HAND. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED AT THE TIME OF THE COMPLAINT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 7,000. UPDATED 08/28/12*LJ THE CONSUMER STATED FURTHER X-RAYS REVEALED, A BROKEN WRIST, BRUISED BONES AND NERVE DAMAGE. UPDATED 08/29/12

7/24/2012

2012 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO SPEEDOMETER AND GPS *TGW THE CONSUMER STATED HE SET THE CRUISE CONTROL FOR LESS THAN 75 MPH AND HIS GARMIN GPS NUVI CONFIRMED THE SAME SPEED. HOWEVER, HE WAS CITED FOR SPEEDING. THE SHERIFF STATED HIS RADAR WAS MUCH MORE ACCURATE THAN HIS SPEEDOMETER AND GPS.

9/19/2012

I DID NOT HAVE A ACCIDENT BUT I AM SENDING THIS WITH A CONCERN ABOUT WHAT MIGHT HAPPEN BECAUSE OF AN INCIDENT. CHEVROLET TRAVERSE DOES NOT COME WITH A SPARE, (TEMPORARY OR FULL SIZE) OR JACK. IT ALSO DOES NOT HAVE A PLACE TO PUT A SPARE TIRE. I HAD A FLAT TIRE THAT COULD NOT BE REPAIRED AND ALL THAT CAME WITH THE VEHICLE IS A CAN OF SEALANT AND AIR TANK. NOW I WILL HAVE TO BUY A SPARE AND PUT IT IN BACK OF MY VEHICLE AND THIS WILL BE A HUGE SAFETY ISSUE. I BOUGHT THIS TRAVERSE FOR THE 3RD ROW SEATING BUT WILL NOT BE ABLE TO USE IT BECAUSE I HAVE NO OTHER PLACE DESIGNATED TO PUT A SPARE OTHER THAN JUST PLACE IN THE BACK SECTION. I HAVE 4 SMALL GRANDCHILDREN AND IN CASE OF AN ACCIDENT THE TIRE WILL BE A MAJOR CONCERN BUT WE LIVE IN AN AREA WHERE SOMETIMES PHONE/ONSTAR DOES NOT WORK SO WE HAVE TO HAVE SPARE TIRES. EVERYONE THAT I HAVE TOLD ABOUT THIS IS SHOCKED THAT IT THESE VEHICLES DOES NOT COME WITH AT LEAST A " TEMPORARY TIRE". I HAVE CONTACTED CHEVROLET AND THEY WANT TO CHARGE $700 FOR THE CABLE, TIRE, JACK TO BE ADDED TO VEHICLE. *TR

10/18/2013

I DID NOT HAVE A ACCIDENT BUT I AM SENDING THIS WITH A CONCERN ABOUT WHAT MIGHT HAPPEN BECAUSE OF AN INCIDENT. CHEVROLET TRAVERSE DOES NOT COME WITH A SPARE, (TEMPORARY OR FULL SIZE) OR JACK. IT ALSO DOES NOT HAVE A PLACE TO PUT A SPARE TIRE. I HAD A FLAT TIRE THAT COULD NOT BE REPAIRED AND ALL THAT CAME WITH THE VEHICLE IS A CAN OF SEALANT AND AIR TANK. NOW I WILL HAVE TO BUY A SPARE AND PUT IT IN BACK OF MY VEHICLE AND THIS WILL BE A HUGE SAFETY ISSUE. I BOUGHT THIS TRAVERSE FOR THE 3RD ROW SEATING BUT WILL NOT BE ABLE TO USE IT BECAUSE I HAVE NO OTHER PLACE DESIGNATED TO PUT A SPARE OTHER THAN JUST PLACE IN THE BACK SECTION. I HAVE 4 SMALL GRANDCHILDREN AND IN CASE OF AN ACCIDENT THE TIRE WILL BE A MAJOR CONCERN BUT WE LIVE IN AN AREA WHERE SOMETIMES PHONE/ONSTAR DOES NOT WORK SO WE HAVE TO HAVE SPARE TIRES. EVERYONE THAT I HAVE TOLD ABOUT THIS IS SHOCKED THAT IT THESE VEHICLES DOES NOT COME WITH AT LEAST A " TEMPORARY TIRE". I HAVE CONTACTED CHEVROLET AND THEY WANT TO CHARGE $700 FOR THE CABLE, TIRE, JACK TO BE ADDED TO VEHICLE. *TR

10/18/2013

RECEIVED THE FOLLOWING WARNINGS ALL OF THE SUDDEN: TRACTION CONTROL OFF, TRACTION CONTROL NEEDS SERVICE, STABILITRAK OFF, STABILITRAK NEEDS SERVICE. CHECK ENGINE LIGHT CAME ON AT THE SAME TIME. VEHICLE BEGAN TRYING TO STALL. LUCKILY, I WAS ON A COUNTRY ROAD AND COULD EASILY PULL OVER QUICKLY. ALL OF THE WARNINGS WENT OFF AFTER A MINUTE AND I RESUMED DRIVING. EVERY TIME I HAD TO SLOW DOWN AND COME TO A STOP, THE AUTOMATIC TRANSMISSION WOULD DOWNSHIFT VERY HARD. AFTER SEARCHING THE INTERNET TO SEE WHAT THE ISSUE COULD BE, I FOUND COUNTLESS FORUMS WITH COUNTLESS PEOPLE HAVING THE EXACT SAME ISSUE, BUT SOME WERE IN A MORE DANGEROUS SITUATION GOING HIGHWAY SPEEDS IN TRAFFIC. OF THOSE PEOPLE MANY OF THEM HAVE TAKEN THEIR VEHICLE TO THEIR GM DEALERSHIPS AND HAVE SPENT HUNDREDS AND EVEN THOUSANDS OF DOLLARS ON FAILED ATTEMPTS TO FIX IT ONLY TO CONTINUE TO HAVE THIS PROBLEM. SOME WILL NO LONGER ALLOW OTHER FAMILY MEMBERS/CHILDREN TO RIDE IN THE VEHICLES DUE TO THE DANGER OF STALLING SUDDENLY WITH NO WARNING. I WAS SHOCKED TO SEE HOW MANY CHEVY MODELS AND YEARS INCLUDING BRAND NEW 2014'S ARE HAVING THIS EXACT ISSUE AND GM IS DOING VERY WELL AT AVOIDING RESPONSIBILITY. THE NEW OWNERS ARE PROTECTED BY LEMON LAWS FINANCIALLY, BUT THE ONLY OPTION FOR OWNERS WITH A VEHICLE OVER A YEAR OLD IS TO SELL OR TRADE IN. EITHER WAY, THIS IS PUTTING YET ANOTHER UNKNOWING CONSUMER IN DANGER AND IT IS KEEPING THESE DEFECTIVE VEHICLES ON THE ROAD WHERE WE AND OUR LOVED ONES DRIVE EVERYDAY. THE RIGHT AND "SAFE" THING TO DO IS FOR GM TO TAKE RESPONSIBILITY FOR A FAULTY PRODUCT. THE RIGHT THING FOR EVERYONE ELSE TO DO THAT ISN'T EMPLOYED BY OR IN GM'S POCKET IS TO REPORT IT AND TAKE ACTION. IT'S ABOUT SAFETY. THAT SHOULD BE THE PRIORITY, NOT MONEY. *TR

3/20/2014

THE DOORS UNLOCK WHEN THE CAR IS PUT IN PARK. THIS IS NORMAL IN SOME MODELS BUT THEY DO NOT UNLOCK IN OTHER MODELS OF THE SAME CAR. THIS IS A SAFETY FACTOR AS IT LETS ANY ONE GET IN TO THE CAR WHEN THE CAR IS PARKED. THIS IS DISCRIMINATION AND SHOULD BE FIXED. THANK YOU. *TR

7/3/2014

THE SERVICE AIRBAG AND SEAT BELT REMINDER LIGHT INTERMITTENTLY IS COMING ON ON DRIVER DASHBOARD. HAPPENS WITH PASSENGER IS IN THE FRONT SEAT. THE PASSENGER AND DRIVER WERE BOTH BUCKED UP. TOOK IT TO A SERVICE CENTER AND THERE ARE NO CODES STORED. SYSTEM IS CHECKING OUT WITH PASS WHEN IT IS CHECKED. THERE ARE NO FAIL INDICATORS. BOTH RECALLS HAVE BEEN REPAIRED WITH THE SEAT BELT AND THE AIRBAG SYSTEM WIRING HARNESS AND THE ISSUE IS STILL RECURRING. *JS

7/29/2014

STABILITRAC AND TRACTION CONTROL AND ENGINE LIGHT WAS FLASHING... KEPT MISFIRING, TOOK THE VEHICLE TO THE DEALERSHIP AND I AM STILL AS OF SEPTEMBER 17 HAVING THE SAME ISSUE... THERE HAS BEEN NO RESOLUTION. *TR

9/19/2014

HELLO. I LEASED A 2012 TRAVERSE FOR 24 MONTHS AND HAD 3 OR WAS IT 4 URGENT/IMPORTANT RECALLS? I MISSED WORK 3 TIMES COSTING ME ALMOST $500.00 DOLLARS BECAUSE I HAD TO CALL OFF ALL BECAUSE "URGENT/IMPORTANT" TOOK THOSE WORDS FOR GRANTED RECALLS. I RECENTLY GOT A 24 MONTH NEW LEASE FROM CHEVY AGAIN AFTER TURNING MY TRAVERSE IN THIS MONTH SHORTLY AFTER I WAS BILLED BY ALLY FINANCIAL ABOUT $600.00 FOR MINOR WEAR AND TEARS FOR THE TRAVERSE I TURNED IN ALMOST 2 WEEKS AGO. I TURNED THE TRUCK IN EARLY AND MADE THE LAST PAYMENT AND IT WAS 8K MILES UNDER. I'M SHOCKED AND APPALLED THAT WITH ALL THE URGENT RECALLS AND HAVING TO LOSE MONEY CALLING OFF WORK TO GET THESE SERIOUS URGENT RECALLS FIXED, ALLY OR CHEVY DID NOT EVEN OFFER ANY INCENTIVES?? THEY SAID REPAIRS FOR RECALLS ARE AT NO CHARGE...WELL OF COURSE THEY'RE RESPONSIBLE AND TO THINK OF MY KIDS AND DRIVING WITH THEM KNOWING A PRIOR URGENT RECALLS AND ONE BEING WAS WITH SAFETY BELTS??,? HMMM MAYBE I NEED TO TALK TO SOMEONE ABOUT THIS, I HAVE TO TAKE IT AS A SERIOUS MATTER. I LOST TIME AND MONEY AWAY FROM WORK TO FIX THE CHEVY RECALLS...SO MANY, AND ALLY FINANCIAL IS ASKING ME FOR ALMOST $600.00??? CHEVY NEGLECTED TO RELEASE THESE VEHICLES LIKE THE TRAVERSE WITH SEAT BELT ISSUES BEING DISCOVERED A YEAR AFTER I'VE BEEN DRIVING IT AND WITH THE FAMILY IN IT? WOW UNBELIEVABLE, AND THEN ALLY FINANCIAL ASKING ME FOR $600. FOR MINOR SCRATCHES, SOME NERVES. CHEVY NOT EVEN COMPENSATING NOTHING NOT EVEN A DOLLAR, HAH I JUST HOPE THAT VP [XXX] OF THE GLOBAL VEHICLE SAFETY REALIZES THIS WAS ONGOING THE SECOND MY FAMILY TRUCK TRAVERSE LEFT THE ASSEMBLY WITH THIS IMPORTANT/URGENT RECALL, ESPECIALLY THE SEAT BELT ONE. MY FAMILY RODE IN THIS TRUCK. NO COMPENSATIONS JUST AN APOLOGY, SURE YAH RIGHT GREAT CUSTOMER SERVICE...ALLY OWES ME AND CHEVY SHOULD PAY MY DEBT...THE NERVE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/11/2014

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A WIRING FAILURE UNDERNEATH THE FRONT PASSENGER SEAT AND THE WIRE CONNECTION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

6/18/2015

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 109S. THE CONTACT STATED THAT THE REAR DRIVER SIDE TIRE SUDDENLY DEFLATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES HAD CRACKS AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 44,661.

6/22/2015

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE THE VEHICLE WAS PARKED, THE KEY FOB WAS UTILIZED TO OPEN THE REAR LIFTGATE. WHEN THE CONTACT REACHED INSIDE THE VEHICLE, THE LIFTGATE FELL ON HER NECK. THE CONTACT DID NOT GO TO THE HOSPITAL. HOWEVER. SHE WENT TO THE DOCTOR A COUPLE OF DAYS LATER. BECAUSE A LUMP FORMED ON HER NECK, WHICH TURNED OUT TO BE A DISLOCATED COLLAR BONE THAT REQUIRED SURGERY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 08/17/16*LJ

4/21/2016

NO WIPERS NO HEADLIGHTS.

3/2/2017