2011 Chevrolet Traverse Owner Complaints

Complaint Summary
The 2011 Chevrolet Traverse has 945 reported complaints.
- Top issues involve engine and steering.
Reliability Score
Reliability Score
Based on 945 complaints
Most Frequent Issues
ENGINE
204 21.6%
STEERING
163 17.2%
ELECTRONIC STABILITY CONTROL (ESC)
103 10.9%
POWER TRAIN
77 8.1%
ELECTRICAL SYSTEM
66 7%
Quick Insights
The top category is ENGINE, accounting for 21.6% of all complaints.
Owners have reported issues across 37 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2011 Chevrolet Traverse
The 2011 Chevrolet Traverse has 945 owner complaints in this dataset. ENGINE is the most common complaint category, representing about 22% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2011 Chevrolet Traverse are ENGINE (204), STEERING (163), ELECTRONIC STABILITY CONTROL (ESC) (103).
Are these complaints a serious red flag?
Potentially. 561 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2011 Chevrolet Traverse?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 28 of 28 systems
STEERING
56 Reports22% of totalPreviewing the first 2 complaint summaries.
PULLLING UP TO THE AIRPORT PARKING AS I WAS GETTING MY TICKET TO ENTER THE PARKING LOT THE GATE OPEN AND I STEP ON THE GAS TO CONTINUE WHEN THE TRUCK SHIFTED TO THE RIGHT BEING IN BETWEEN TWO BARRIERS THE TRUCK DID HAD MINOR SCRATCHES ON THE RIGHT BUMPER WHEN IT SHIFTED TO THE RIGHT I COULD NOT GO FORWARD OR REVERSE I GOT OFF TO SEE WHAT WAS WRONG AND I SAW SOMETHING UNDER THE RIGHT TIRE I GOT BACK IN THE CAR BUT COULD NOT MOVE I GOT OFF AGAIN AND TOOK A GOOD LOOK AND I SAW THE TIRED ROD WAS BROKEN THE INSIDE LOOK LIKE AN EXPLOSION ON THE INNER RIGHT SIDE I CALL ONSTAR AND THEY PROVIDED ME WITH A TOW TRUCK WE TOOK IT TO THE DEALER WHERE IT WAS BOUGHT ON MONDAY MY HUSBAND CALL AND THEY SAID THEY COULDNT COVER IT CAUSE IT WAS DUE TO A COLLISION WE SAID BUT WE DIDNT CRASH OR HIT ANYTHING ONLY WHEN IT SHIFTED BUT HAD NOTHING SEVERE ON THE BODY THEY SAID NO CONTACT YOUR INSURANCE WE CALL CHEVROLET CORPORATION AND THEY SAID THEY BELIEVE THE MECHANICS AND THEY WERE NOT GOING TO FIX ANYTHING SO THEY MADE OUR INSURANCE PAY FOR THE DAMAGE WHICH WE BELIEVE ITS VERY UNFAIR HAVING A WARRANTY WE GOT THE VEHICLE BACK AND WE HEAR A NOISE THE TIRES HAS 2 GASHES IT TOOK THEM 2 DAYS TO CALL BACK AND SAID NOTHING IS WRONG WITH THE VEHICLE AND THE TIRE AT THE MOMENT THEY CHECK IT WAS NOT LIKE THAT BUT NOW THEY NOTICE IS DAMAGE AND THEY MADE US CALL OUR INSURANCE AGAIN BECAUSE THEY WERE NOT GOING TO PAY FOR ANYTHING OR FIX IT. I BELIEVE THIS IS THE WORST SERVICE AND MOST OF ALL I COULD OF LOST MY LIFE DUE TO THIS INCIDENT OR LOST MY BABY SINCE I AM PREGNANT. I HAVE PICTURES TO PROVE WHERE AND WHAT HAPPEN TO IT ALSO TOW TRUCK MAN SAID IT WAS THE AXLE/TIRE ROD WHEN HE PICK IT UP. *TR
4/4/2012
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT WAS DRIVING 10 MPH AND MAKING A TURN WHEN HE HEARD NOISES COMING FROM THE FRONT OF THE VEHICLE. HE ALSO NOTICED THAT THE STEERING WHEEL HAD SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THAT THEY HAD TO REPLACE THE STEERING PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 8/23/12 *CN THE CONSUMER STATED ACCORDING TO THE DEALER THE RACK AND PINION NEEDED TO BEREPLACED. THE VEHICLE WAS REPAIRED. UPDATED 09/06/2012 *JS
7/3/2012
ENGINE
36 Reports14% of totalPreviewing the first 2 complaint summaries.
WE WERE MOVING FROM SOUTH CAROLINA TO WISCONSIN WHICH IS A 1,000 MILE TRIP. ON THE MORNING OF FEBRUARY 9TH, 2013 WE WERE ABOUT TO ENTER CINCINNATI ON THE SECOND LEG OF OUR TRIP WHEN ALL THE SUDDEN THE DASH DISPLAYED A MESSAGE THAT SAID TRAK SYSTEM FAILED, SOON FOLLOWED BY ANOTHER MESSAGE INDICATING THE ENGINE POWER HAD BEEN REDUCED. THE VEHICLE WENT FROM 60 MPH TO APPROXIMATELY 20 MPH AND THE ENGINE BEGAN TO SHUDDER WITH A FEELING OF LOSS OF FIRING CYLINDERS, AND LOSS OF VEHICLE STEERING CONTROL. SO WE PULLED OVER, READ THE BOOK, AND SHUT THE CAR OFF LIKE IT SAID, WAITED 15 SECONDS AND THEN TURNED THE CAR BACK ON. THE CAR WAS FINE AND WE FINISHED THAT LEG OF THE TRIP HOPING NOTHING ELSE WOULD HAPPEN. IT HAPPENED ON A VERY BUSY STRETCH OF I-75N NEAR COVINGTON, KY AND IT COULD HAVE CAUSED A CRASH. MY ENTIRE FAMILY WAS IN THE CAR. SO I CALLED AND SPOKE TO A GM TECHNICIAN AT TIRE DISCOUNTERS IN CINCINNATI WHO STATED IT PROBABLY IS YOUR THROTTLE BODY AS HE HAD JUST REPAIRED THE SAME ISSUE ON ANOTHER GM CAR. BEING THAT IT WAS SATURDAY, THERE WAS NOTHING I COULD DO AND WE HAD TO STILL TRAVEL AN ADDITIONAL 300 MILES TO WISCONSIN. THE CAR ONLY HAD 45,000 MILES ON IT THE DAY OF INCIDENT. THE NEXT DAY FEBRUARY 10 2013 WE CONTINUED OUR TRIP AND RIGHT IN THE MIDDLE OF INDIANA THE SAME ISSUE HAPPENED AND AGAIN WE TOOK THE SAME ACTION. AGAIN IT COULD HAVE CAUSED AN ACCIDENT BUT WE WERE ABLE TO PULL OVER. ON TUESDAY FEBRUARY 19, 2013 I TOOK THE CAR IN TO BE LOOKED AT BY ANDREW CHEVROLET IN GLENDALE, WI AND THE DIAGNOSIS WAS THE SAME. THE THROTTLE BODY HAD GONE BAD AND WOULD NEED TO BE REPAIRED FOR $519.00. THE SERVICE MANAGER STATED THAT THEY TOO HAD CHANGED THEM ON MULTIPLE CARS. GM NEEDS TO RECALL THE 2011 TRAVERSE AND REPAIR THIS PART BEFORE SOMEONE GETS IN AN ACCIDENT AND GETS KILLED. I ALSO NOTICED THIS IS THE SECOND TIME IN THREE MONTHS NHTSA HAS RECEIVED A COMPLAINT ABOUT THIS ISSUE. *TR UDPATED 03/14/13
2/26/2013
THE CHEVY TRAVERSE HAS BEEN IN THE DEALERSHIP 5 TIMES SINCE MAY OF 2012 FOR SUDDEN TRACTION CONTROL AND STABILITRAK ERROR MESSAGES . ONCE THESE MESSAGES POP UP ONT HE CAR THEY ARE ALWAYS FOLLOWED BY A REDUCED POWER MESSAGE WHICH IMMEDIATELY SHUTS OFF THE CAR WHILE DRIVING. THE CAR WILL NOT ACCELERATE OR FUNCTION NORMALLY ONCE THIS HAPPENS. CHEVY HAS YET TO BE ABLE TO FIX THE PROBLEM. *TR
2/27/2013
VEHICLE SPEED CONTROL
22 Reports9% of totalPreviewing the first 2 complaint summaries.
TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE RPMS SUDDENLY INCREASED BUT THE VEHICLE WOULD SLOW DOWN SUDDENLY. AFTER ATTEMPTING TO ACCELERATE, IT WOULD NOT DO SO UNTIL A COUPLE OF MOMENTS LATER. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS FOR THE PAST THREE MONTHS. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.
2/17/2011
PULLLING UP TO THE AIRPORT PARKING AS I WAS GETTING MY TICKET TO ENTER THE PARKING LOT THE GATE OPEN AND I STEP ON THE GAS TO CONTINUE WHEN THE TRUCK SHIFTED TO THE RIGHT BEING IN BETWEEN TWO BARRIERS THE TRUCK DID HAD MINOR SCRATCHES ON THE RIGHT BUMPER WHEN IT SHIFTED TO THE RIGHT I COULD NOT GO FORWARD OR REVERSE I GOT OFF TO SEE WHAT WAS WRONG AND I SAW SOMETHING UNDER THE RIGHT TIRE I GOT BACK IN THE CAR BUT COULD NOT MOVE I GOT OFF AGAIN AND TOOK A GOOD LOOK AND I SAW THE TIRED ROD WAS BROKEN THE INSIDE LOOK LIKE AN EXPLOSION ON THE INNER RIGHT SIDE I CALL ONSTAR AND THEY PROVIDED ME WITH A TOW TRUCK WE TOOK IT TO THE DEALER WHERE IT WAS BOUGHT ON MONDAY MY HUSBAND CALL AND THEY SAID THEY COULDNT COVER IT CAUSE IT WAS DUE TO A COLLISION WE SAID BUT WE DIDNT CRASH OR HIT ANYTHING ONLY WHEN IT SHIFTED BUT HAD NOTHING SEVERE ON THE BODY THEY SAID NO CONTACT YOUR INSURANCE WE CALL CHEVROLET CORPORATION AND THEY SAID THEY BELIEVE THE MECHANICS AND THEY WERE NOT GOING TO FIX ANYTHING SO THEY MADE OUR INSURANCE PAY FOR THE DAMAGE WHICH WE BELIEVE ITS VERY UNFAIR HAVING A WARRANTY WE GOT THE VEHICLE BACK AND WE HEAR A NOISE THE TIRES HAS 2 GASHES IT TOOK THEM 2 DAYS TO CALL BACK AND SAID NOTHING IS WRONG WITH THE VEHICLE AND THE TIRE AT THE MOMENT THEY CHECK IT WAS NOT LIKE THAT BUT NOW THEY NOTICE IS DAMAGE AND THEY MADE US CALL OUR INSURANCE AGAIN BECAUSE THEY WERE NOT GOING TO PAY FOR ANYTHING OR FIX IT. I BELIEVE THIS IS THE WORST SERVICE AND MOST OF ALL I COULD OF LOST MY LIFE DUE TO THIS INCIDENT OR LOST MY BABY SINCE I AM PREGNANT. I HAVE PICTURES TO PROVE WHERE AND WHAT HAPPEN TO IT ALSO TOW TRUCK MAN SAID IT WAS THE AXLE/TIRE ROD WHEN HE PICK IT UP. *TR
4/4/2012
POWER TRAIN
19 Reports8% of totalPreviewing the first 2 complaint summaries.
TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THE VEHICLE LOST POWER WHILE SHIFTING INTO THIRD AND FOURTH GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT INDICATED THE FAILURE WAS LOCATED IN THE TRANSMISSION MODULE. THE DEALER REPLACED THE TRANSMISSION MODULE, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO LOSE POWER WHILE SHIFTING INTO THIRD AND FOURTH GEAR, AND THE STABILITY CONTROL LIGHT ILLUMINATED. THE VIN INFORMATION WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THE TRANSMISSIONS WAS EQUIPPED WITH SIX SPEEDS AND WAS DESIGNED TO LOSE SPEED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 9,081.
5/10/2011
WHEN REVERSING OUT OF MY DRIVEWAY I CANNOT PUT IT IN DRIVE OR STOP IT. I HAD TO PUT IT IN PARK TURN IT OFF AND PRESS THE EMERGENCY BRAKES IN ORDER FOR IT TO STOP ROLLING DOWN THE HILL. THIS HAS NOW OCCURRED APPROXIMATELY 4X. LAST NIGHT IT HAPPENED AGAIN BUT THE EMERGENCY BRAKE DIDN'T WORK THE ENGINE MADE A WHINING/SCREECHING NOISE AND THE CAR SLAMMED INTO ROCKS AND A FIRE HYDRANT. WHICH TORE OFF MY BACK BUMPER. I HAD BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP WHEN I BROUGHT IT IN FOR SERVICE AND THEY COULDN'T FIND ANYTHING WRONG WITH MY CAR. AFTER IT HAPPENED AN ADDITIONAL 3 TIMES THEY TOLD ME TO CALL THEM THE NEXT TIME IT HAPPENED AND THEY WOULD COME PICK IT UP. SINCE THIS HAPPENED AGAIN LAST NIGHT THEY HAVE YET TO PICK IT UP. THEY WERE CLOSED AND WONT BE OPEN AGAIN UNTIL AROUND 8AM CENTRAL TIME. I AM FORTUNATE THAT THIS DID NOT HAPPEN ON A MAJOR ROADWAY. *TR
9/3/2011
ELECTRONIC STABILITY CONTROL (ESC)
19 Reports8% of totalPreviewing the first 2 complaint summaries.
DEFECTIVE BRAKING SYSTEM INCLUDES STABILITRAK AND ABS SYSTEM. THE BRAND NEW VEHICLE HAS BEEN SERVICED FIVE TIMES FOR BRAKING FAILURE. WHILE WAITING AT A TRAFFIC LIGHT THE ABS KICKED IN AND THE BRAKE WENT TO THE FLOOR. THE SENSORS HAVE BEEN CHANGED/DEBRIS CLEANED/AND FRAYED WIRES REPLACED. THE VEHICLE IS STILL NOT REPAIRED. *TR
7/7/2011
PURCHASED 2011 TRAVERSE ON MONDAY, BY TUESDAY EVENING THE TRACTION CONTROL AND THE STABILITRAK SERVICE SOON CODES WERE SHOWING. THE PRESENT MILEAGE IS 440 AND THIS STARTED AROUND 350 MILES ON ODOMETER. ALSO, WHILE BACKING OUT OF DRIVEWAY ON INCLINE PUT CAR IN DRIVE AND LET OFF BRAKE BEGAN PRESSING GAS, THE CAR CONTINUED TO ROLL BACKWARDS UNTIL I PRESSED THE BRAKE AND GOT ON THE GAS AT THE SAME TIME. *TR
2/15/2012
TRACTION CONTROL SYSTEM
13 Reports5% of totalPreviewing the first 2 complaint summaries.
TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THE VEHICLE LOST POWER WHILE SHIFTING INTO THIRD AND FOURTH GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT INDICATED THE FAILURE WAS LOCATED IN THE TRANSMISSION MODULE. THE DEALER REPLACED THE TRANSMISSION MODULE, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO LOSE POWER WHILE SHIFTING INTO THIRD AND FOURTH GEAR, AND THE STABILITY CONTROL LIGHT ILLUMINATED. THE VIN INFORMATION WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THE TRANSMISSIONS WAS EQUIPPED WITH SIX SPEEDS AND WAS DESIGNED TO LOSE SPEED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 9,081.
5/10/2011
TL* THE CONTACT RENTED A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE VEHICLE LOST ACCELERATION POWER, AS WELL AS TRACTION CONTROL. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE THROTTLE BODY FAILED. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS FAILED DUE TO COLD WEATHER TEMPERATURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,450 AND THE CURRENT MILEAGE WAS 47,950. THE CONSUMER STATED THE DASH DISPLAYED A MESSAGE THAT SAID TRAK SYS FAILED, SOON FOLLOWED BY ANOTHER MESSAGE INDICATING THE ENGINE POWER HAD BEEN REDUCED. THE VEHICLE WENT FROM 60 MPH TO APPROXIMATELY 20 MPH AND THE ENGINE BEGAN TO SHUDDER WITH A FEELING OF LOSS OF FIRING CYLINDERS, AND LOSS OF VEHICLE STEERING CONTROL. THE CONSUMER CALLED THE RENAL CAR COMPANY, AND HE WAS ADVISED TO SHUT THE VEHICLE OFF, WAIT 15 SECONDS AND RESTART IT. OVER THE NEXT TWO MILES THE CONSUMER COULD NOT GET THE VEHICLE TO GO OVER 15 MPH AND THE TRAK CAME BACK ON WITH THE SHUDDERING OF THE ENGINE.
12/13/2012
ELECTRICAL SYSTEM
12 Reports5% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY STARTING. THE CONTACT ALSO STATED THAT THE VEHICLE LOST POWER AND STALLED INTERMITTENTLY. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC TEST THAT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS THEN TEST DRIVEN AND THE FAILURE WAS DUPLICATED. THE DEALER REPLACED THE GROUND WIRES AND THE COMPUTER MODULE, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 16,000. .,.UPDATED 05/15/12 * BF THE CONSUMER STATED GM WAS TAKING THE NECESSARY STEPS TO REPLACE HIS VEHICLE. UPDATED 05/21/12
4/19/2012
THE RADIO UNIT EMITS A VERY HIGH FREQUENCY NOISE WHETHER THE VEHICLE IS RUNNING OR NOT. THIS CAUSES HEADACHES ON A REGULAR BASIS. GM IS APPARENTLY AWARE OF THIS ISSUE BUT IS STATING THAT IT IS NORMAL OPERATION AND NOT OFFERING ANY OPTIONS TO REPAIR OR REPLACE THE OFFENDING UNIT CAUSING THE HIGH FREQUENCY NOISE. MANY PEOPLE HAVE REPORTED THIS PROBLEM ACROSS DIFFERENT MODELS IN MULTIPLE FORUMS. *TR
12/19/2012
AIR BAGS
12 Reports5% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TRAVELING 8 MPH, BOTH SIDE TOP AIR BAGS DEPLOYED HAPHAZARDLY. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 15,000.
9/24/2012
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED ON, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE AIR BAG MODULE HAD TO BE REPLACED HOWEVER, THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 35,000.
9/27/2013
SERVICE BRAKES
11 Reports4% of totalPreviewing the first 2 complaint summaries.
I WAS DRIVING 65 MPH WHEN THE ACCELERATOR PEDAL STUCK AND ACCELERATED TO 85 MPH. THE BRAKES WERE DISABLED FOR APPROX 5-7 SECONDS. AFTER 5-7 SECONDS PASSED, THE BRAKE SYSTEM BEGAN TO WORK AGAIN AND I WAS ABLE TO SLOW DOWN AND EVENTUALLY STOP THE CAR. *TR
10/22/2012
SHORTLY AFTER PURCHASING BRAND NEW CAR WE NOTICED SMALL RUST-COLORED SPECKS ALL OVER THE VEHICLE, MOSTLY ON THE REAR OF THE CAR. AFTER SEVERAL INSPECTIONS, MUZI FORD IN NEEDHAM, MA DIAGNOSED THIS AS "BRAKE DUST" FROM THE TYPE OF BRAKES ON THIS VEHICLE. THEY SAID THERE WAS NOTHING THAT COULD BE DONE TO PREVENT THE SPECKS, BUT THAT THE ONLY FIX WAS EXPENSIVE BUFFING/WET SANDING TREATMENTS BY THEIR BODY SHOP THAT WOULD HAVE TO BE DONE 1-2 TIMES PER YEAR, AND THEY ALSO SAID WE SHOULD WASH OUR CAR WEEKLY. OUR VEHICLE IS STILL UNDER WARRANTY. EACH BUFF COSTS APPROX $400. WE BELIEVE THIS IS A DESIGN FLAW THAT THE MANUFACTURER SHOULD COVER. *TR
4/30/2013
SEAT BELTS
9 Reports4% of totalPreviewing the first 2 complaint summaries.
DRIVERS SIDE SEAT BELT HAS STARTED TO FREY. THE CAR RADIO DOESN'T SHUT OFF WHEN IT'S SUPPOSED TO. IT STAYS ON EVEN ONCE DOOR IS OPENED. YOU MUST SIT IN THE CAR AND WAIT FOR IT TO TURN OFF. THINKING THERE MAY BE SOME TYPE OF ELECTRICAL PROBLEM, BUT NO ONE SEEMS TO KNOW HOW TO FIX IT....NOT EVEN THE DEALERSHIP. *TR
4/2/2014
I GOT INTO MY CAR ONE DAY. I PULLED THE SEATBELT TO BUCKLE IT AND THE PIECE THAT HOOKS NEXT TO THE SEAT AND DOOR WAS BROKEN OFF. I TOOK IT INTO SUNDANCE AND THE MECHANIC TOLD ME ITD BE $250 TO FIX IT BUT HE'S NEVER SEEN ANYTHING LIKE THAT IN 40 YEARS AND THERES NO WAY WE COULDVE BROKEN IT. I STILL HAVENT HAD MONEY TO FIX IT AND ITS NOT COVERED UNDER WARRANTY FOR SOME REASON. *JS
4/11/2014
FUEL SYSTEM, GASOLINE
7 Reports3% of totalPreviewing the first 2 complaint summaries.
VEHICLE WAS TRAVELING EAST ON I-64 IN NORFOLK, VA. OCCUPANTS SMELT FUEL AND PULLED OVER. WITNESSES ADVISED THAT IMMEDIATELY PULLING OVER THE VEHICLE WAS ON FIRE IN THE ENGINE COMPARTMENT AND WITHIN 60 SECONDS THE FIRE WAS OBSERVED IN THE FRONT DRIVER PASSENGER SEAT AREA. THE DRIVER AND PASSENGER HAD MOVED TO THE BACK SEAT AREA TO TRY AND FREE A 4 YEAR OLD CHILD FROM THE CAR SEAT. THE FEMALE PASSENGER THEN EXITED THE REAR DRIVER WINDOW SUFFERING CRITICAL BURNS IN THE FIRE. THE MALE DRIVER EXPIRED IN THE BACK SEAT OF THE VEHICLE. BYSTANDERS REMOVED THE CHILD. *TR
7/8/2011
WHILE IN THE DRIVE POSITION ON A HILL AT A STOP SIGN OR TRAFFIC SIGNAL, I REMOVED MY FOOT FROM THE BRAKE. THE VEHICLE BEGAN TO ROLL BACK ALMOST HITTING THE VEHICLE BEHIND ME. IT STARTLED ME AND ALMOST HIT THE CAR BEHIND. *TR IN THE SECOND INCIDENT, MY WIFE WAS PULLING BACK FROM PARKING SPOT WHICH HAS A SLIGHT INCLINE (GROUND LEVEL IN FRONT IS A BIT LOWER THAN THAT IN THE BACK). SHE REMOVED HER FOOT FROM THE BRAKE AFTER TRYING TO PARK OUT WITH THE GEAR 'R', THE VEHICLE NOW BEGAN TO ROLL FORWARD ALMOST HITTING A LITTLE STONE. MY WIFE WAS TERRIFIED. WE FURTHER TESTED THE VEHICLE ON VARIOUS HILLS/INCLINES BOTH IN DRIVE AND REVERSE AND IT CONTINUED TO ROLL IN THE OPPOSITE DIRECTION OF THE ENGAGED GEAR. APPARENTLY, THIS IS A CHARACTERISTIC OF THE AUTOMATIC TRANSMISSION ON THIS VEHICLE, AND IT DOES NOT HAVE "HILL-HOLD" OR "HILL ASSIST". HOWEVER, SINCE THIS FAMILY SUV CARRIES IS BEING DRIVEN BY MOTHERS, AND THIS MIGHT CAUSE THE SERIOUS SAFETY ISSUE. I SAW THERE ARE A LOT OF COMPLAINS OF THE SAME CASE, THIS ISSUE SHOULD BE BROUGHT UP AND CHEVROLET SHOULD DO SOME ACTION ON THIS.
9/6/2011
ENGINE AND ENGINE COOLING
7 Reports3% of totalPreviewing the first 2 complaint summaries.
CAR SHAKES AND VIBRATES WHEN STOPPED AT STOP SIGNS AND LIGHTS. CAR SUDDENLY CAME TO A COMPLETELY HALT. WAS ABLE TO GET HELP AND MOVE IT TO SHOULDER. WAS ABLE TO START THE CAR LATER IN THE DAY AND DRIVE TO THE DEALER. DEALER MENTIONED THAT 4 CYLINDERS ARE MISFIRING. SURPRISED THAT A CAR ONLY 9 MONTHS OLD AND WITH 11K MILES WOULD DO THAT. *TR
12/6/2011
CALL VIBRATES AND SUDDENLY CAME TO A HALT. WAS ABLE TO MOVE THE CAR TO SHOULDER. PRIOR TO THIS I NOTICED THE CAR WAS SHOWING ME A RPM INDICATOR ON 2 AND 3 EVEN WHEN IN PARKED CONDITION, SCARY. MANAGED TO GET THE CAR TO DEALERSHIP. DEALERSHIP ADVISED THAT CYLINDER ARE MISFIRING, ABOUT 3 TO 4 OF THEM. SURPRISED THAT THIS CAN HAPPEN IN LESS THAN 9 MONTHS OF BUYING THE CAR... *TR
12/6/2011
STRUCTURE:BODY
4 Reports2% of totalPreviewing the first 2 complaint summaries.
SHORTLY AFTER PURCHASING BRAND NEW CAR WE NOTICED SMALL RUST-COLORED SPECKS ALL OVER THE VEHICLE, MOSTLY ON THE REAR OF THE CAR. AFTER SEVERAL INSPECTIONS, MUZI FORD IN NEEDHAM, MA DIAGNOSED THIS AS "BRAKE DUST" FROM THE TYPE OF BRAKES ON THIS VEHICLE. THEY SAID THERE WAS NOTHING THAT COULD BE DONE TO PREVENT THE SPECKS, BUT THAT THE ONLY FIX WAS EXPENSIVE BUFFING/WET SANDING TREATMENTS BY THEIR BODY SHOP THAT WOULD HAVE TO BE DONE 1-2 TIMES PER YEAR, AND THEY ALSO SAID WE SHOULD WASH OUR CAR WEEKLY. OUR VEHICLE IS STILL UNDER WARRANTY. EACH BUFF COSTS APPROX $400. WE BELIEVE THIS IS A DESIGN FLAW THAT THE MANUFACTURER SHOULD COVER. *TR
4/30/2013
THERE HAS BEEN A LEAK IN MY CHEVY TRAVERSE 2011 FOR A LONG TIME BUT WE HAD NO IDEA BECAUSE IT WAS UNDER THE FOAM IN THE CARPETS. WE FOUND WATER IN OUR BATTERY COMPARTMENT BEHIND THE SEAT. WE HAD TO REMOVE THE SEATS IN THE CAR AND FOUND BLACK MOLD UNDER THE CARPETS. WE HAVE BEEN SO SICK FOR AWHILE(DAUGHTER DIAGNOSED WITH AUTISM) CHEVY/GM WANTS TO CHARGE US 1400+ TO FIX THE PROBLEM THAT HAS PROBABLY BEEN GOING ON SINCE WE PURCHASED THE CAR BRAND NEW IN 2011. I AM SO SADDENED THAT OUR FAMILIES SAFETY IS NOT CHEVY'S PRIORITY. IT HAS 48000 MILES ON IT SO IT IS OUT OF THE WARRANTY WINDOW. NO HELP FROM CHEVY TO TAKE THE RESPONSIBILITY TO FIX THIS ISSUE. HAVE I MENTIONED THEY HAVE HAD MY CAR FOR OVER A WEEK AND STILL CANNOT FIGURE OUT WHERE THE WATER IS COMING FROM??? OH AND THEY DIDN'T HAVE A LONER FOR US EITHER..... *TR
2/25/2014
SEATS
3 Reports1% of totalPreviewing the first 2 complaint summaries.
2011 CHEVY TRAVERSE HEADREST PUSHES HEAD FORWARD RESULTING IN NECK AND BACK STRAIN WHICH IS A HEALTH AND SAFETY CONCERN. *TR
6/4/2011
THERE HAS BEEN A LEAK IN MY CHEVY TRAVERSE 2011 FOR A LONG TIME BUT WE HAD NO IDEA BECAUSE IT WAS UNDER THE FOAM IN THE CARPETS. WE FOUND WATER IN OUR BATTERY COMPARTMENT BEHIND THE SEAT. WE HAD TO REMOVE THE SEATS IN THE CAR AND FOUND BLACK MOLD UNDER THE CARPETS. WE HAVE BEEN SO SICK FOR AWHILE(DAUGHTER DIAGNOSED WITH AUTISM) CHEVY/GM WANTS TO CHARGE US 1400+ TO FIX THE PROBLEM THAT HAS PROBABLY BEEN GOING ON SINCE WE PURCHASED THE CAR BRAND NEW IN 2011. I AM SO SADDENED THAT OUR FAMILIES SAFETY IS NOT CHEVY'S PRIORITY. IT HAS 48000 MILES ON IT SO IT IS OUT OF THE WARRANTY WINDOW. NO HELP FROM CHEVY TO TAKE THE RESPONSIBILITY TO FIX THIS ISSUE. HAVE I MENTIONED THEY HAVE HAD MY CAR FOR OVER A WEEK AND STILL CANNOT FIGURE OUT WHERE THE WATER IS COMING FROM??? OH AND THEY DIDN'T HAVE A LONER FOR US EITHER..... *TR
2/25/2014
SERVICE BRAKES, HYDRAULIC
3 Reports1% of totalPreviewing the first 2 complaint summaries.
DEFECTIVE BRAKING SYSTEM INCLUDES STABILITRAK AND ABS SYSTEM. THE BRAND NEW VEHICLE HAS BEEN SERVICED FIVE TIMES FOR BRAKING FAILURE. WHILE WAITING AT A TRAFFIC LIGHT THE ABS KICKED IN AND THE BRAKE WENT TO THE FLOOR. THE SENSORS HAVE BEEN CHANGED/DEBRIS CLEANED/AND FRAYED WIRES REPLACED. THE VEHICLE IS STILL NOT REPAIRED. *TR
7/7/2011
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE BRAKE WAS DEPRESSED INTO THE FLOORBOARD ABNORMALLY. THE FAILURE RECURRED INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC. THE FAILURE WAS LOCATED AT THE BRAKE MASTER CYLINDER AND THE ANTI-LOCK COMPUTER MODULE. THE DEALER REPLACED THE MASTER CYLINDER AND THE ANTILOCK COMPUTER MODULE, BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 6,500.
10/11/2011
VISIBILITY/WIPER
3 Reports1% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT RENTED A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE VEHICLE LOST ACCELERATION POWER, AS WELL AS TRACTION CONTROL. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE THROTTLE BODY FAILED. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS FAILED DUE TO COLD WEATHER TEMPERATURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,450 AND THE CURRENT MILEAGE WAS 47,950. THE CONSUMER STATED THE DASH DISPLAYED A MESSAGE THAT SAID TRAK SYS FAILED, SOON FOLLOWED BY ANOTHER MESSAGE INDICATING THE ENGINE POWER HAD BEEN REDUCED. THE VEHICLE WENT FROM 60 MPH TO APPROXIMATELY 20 MPH AND THE ENGINE BEGAN TO SHUDDER WITH A FEELING OF LOSS OF FIRING CYLINDERS, AND LOSS OF VEHICLE STEERING CONTROL. THE CONSUMER CALLED THE RENAL CAR COMPANY, AND HE WAS ADVISED TO SHUT THE VEHICLE OFF, WAIT 15 SECONDS AND RESTART IT. OVER THE NEXT TWO MILES THE CONSUMER COULD NOT GET THE VEHICLE TO GO OVER 15 MPH AND THE TRAK CAME BACK ON WITH THE SHUDDERING OF THE ENGINE.
12/13/2012
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO WORK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
5/8/2014
UNKNOWN OR OTHER
2 Reports1% of totalPreviewing the first 2 complaint summaries.
THE TRAVERSE WAS PARKED IN THE LOT OF THE LOCAL GROCERY STORE, WHEN STARTED AND PLACED IN REVERSE IT BACKED UP JUST FINE, HOWEVER PUTTING IT IN DRIVE IT BRONCOED UP AND WOULD ONLY GO 30 MILES PER HOUR. THIS HAS HAPPENED 3 TIMES . NOW THE POWER STEERING UNIT WHINES, THE SEATS IN THE BACK DO NOT RECLINE WELL AND THE MIDDLE SEAT BELT IN THE MIDDLE SEAT LOCKS AND I AM UNABLE TO SECURE MY 2 YEAR OLD IN HIS CARSEAT. I AM NOT PLEASED AT ALL WITH THE 2011 TRAVERSE, I SHOULD HAVE STUCK TO MY FIRST THOUGHTS AND BOUGHT THE SUBURBON THAT I KNOW. THE TRAVERSE IS THE WORST VEHICLE I HAVE EVER OWNED, WHILE IT WAS BEING REPAIRED AT THE DEALERSHIP, THEY OFFERED ME ANOTHER ONE TO DRIVE....I LAUGHED, I WENT AND RENTED A YUKON. NOW WHEN I GO OUT OF TOWN I RENT A VEHICLE MY $40,000.00 TRAVERSE SIT IN THE DRIVEWAY AS A LAWN ORNAMENT. CHEVROLET IN FLORIDA GOT ME REAL GOOD, NOW THEY STATE I AM UPSIDE DOWN IN THIS VEHICLE AND AM NOT ABLE TO TRADE WITHOUT A BIG DOWN PAYMENT. FUNNY THEY SELL ME A LEMON AND I CAN'T EVEN MAKE LEMONADE WITH IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
5/23/2012
I WAS TRAILERING A BOAT ON TANDEM AXLE TRAILER WITHIN THE TRAILERING RATING FOR THE TRAVERSE, BUT NEAR THE NIGH END. IT WAS RAINING AND WE HYDROPLANED BUT THE HYDROPLANING STOPPED AFTER A SECOND AND WE CONTINUED. THEN IT HAPPENED AGAIN AND WE SLOWED DOWN AND IT DIDN'T HAPPEN ANY FURTHER. I'VE TRAILERED WITH MY 2004 SILVERADO MANY TIMES AND DON'T BELIEVE THIS WOULD HAVE HAPPENED WITH IT. THIS WAS THE FIRST TIME USING THE TRAVERSE AND I THOUGHT IT WAS WORKING OKAY, EXCEPT FOR THE HYDROPLANING. I THINK WHAT MAY HAVE HAPPENED IS THAT THE TRAILER WAS PUSHING DOWN ON THE BACK OF THE VEHICLE LIFTING UP ON THE FRONT AND THUS REDUCING TRACTION WITH THE FRONT WHEELS. I DON'T THINK THE TONGUE WEIGHT WAS TOO HIGH OR EXCESSIVE. AT ANY RATE, I DON'T KNOW IF I WAS JUST BEING UNSAFE BY TRAVELING THAT SPEED WITH THE RAIN, OR IF THE RATING FOR THE TRAVERSE'S TRAILERING TONGUE WEIGHT SHOULD BE REDUCED OR IF SOMEONE SHOULD HAVE TO INITIAL A SAFETY DOCUMENT ANYTIME THEY PUT A HITCH ON THEIR VEHICLE STATING THEY UNDERSTAND THE EXTRA HYDROPLANING POSSIBILITIES WHILE TRAILERING OR WHAT. BUT I WANTED TO REPORT WHAT HAPPENED IN CASE IT IS HAPPENING TO OTHERS AS WELL. I ALSO HAD TROUBLE PULLING MY BOAT OUT OF THE WATER WITH ONLY 2WD. I HAD TO GET AN ASSIST FROM ANOTHER VEHICLE. IF IT WAS ONLY FOR THE HYDROPLANING ISSUE, I WOULD TRAILER WITH THIS VEHICLE AGAIN. HOWEVER, WITHOUT 4WD TO PULL THE BOAT OUT OF THE WATER, THERE IS NO WAY I WILL USE IT AGAIN. (AND THAT ALSO SPEAKS TO THE TRACTION BEING LESS WHEN THE TONGUE HAS SOME WEIGHT ON IT.) THE DEALERSHIP SHOULD HAVE ADVISED ME TO GET 4WD SINCE THEY KNEW I WOULD BE TRAILERING A BOAT. *TR
12/19/2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2 Reports1% of totalPreviewing the first 2 complaint summaries.
THE HEAT WAS NOT WORKING. BLOWING ONLY COLD AIR. *TR
6/3/2013
THE HEAT ON THE PASSENGER SIDE HAS STOPPED WORKING. THE AIR CONTINUES TO BLOW WITHOUT RAISING THE TEMPERATURE TO THE DEGREE SHOWN ON THE DASH. *TR
11/14/2014
STRUCTURE
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE LT. WHEN THE CONTACT LOWERED THE REAR WINDOWS WHILE DRIVING 65 MPH THE VEHICLE MADE A LOUD NOISE AND SHOOK VIOLENTLY. THE MANUFACTURER FILED REPORT 71863208759. THE MANUFACTURER ALSO ADVISED HIM TO LOWER THE FRONT WINDOWS FIRST IN ORDER TO LET THE AIR PRESSURE OUT, BEFORE LOWERING THE REAR WINDOWS SINCE THE FAILURE WAS AN ENGINEERING DEFECT. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 2,000.
9/8/2010
VISIBILITY:REAR WINDOW WIPER/WASHER
1 Report0% of totalPreviewing the first 1 complaint summaries.
MY 2011 CHEVY TRAVERSE WAS PARKED IN THE GARAGE FOR OVER AN HOUR WHEN MY HUSBAND WALKED IN THE GARAGE AND HEARD A CRACKLING NOISE. HE BEGAN WALKING AROUND TRYING TO FIND THE NOISE AND SAW THE BACK WINDOW OF THE TRAVERSE SLOWING CRACKING. WHEN HE FIRST OBSERVED - THERE WAS NO HOLES - ONLY CRACKING. THE CRACKING CONTINUED FOR UNKNOWN LENGTH OF TIME. TWO HOLES IN THE CENTER FORMED AS GLASS FELL OUT. BY THE NEXT MORNING, ONE LARGE HOLE IN THE CENTER HAD FORMED. THE GLASS APPEARS TO BULGE OUT FROM THE INSIDE OF THE CAR. THE EDGES OF THE GLASS ALL AROUND THE PERIMETER OF THE WINDOW ARE GONE. TEMP OUTSIDE WAS AROUND 72 DEGREES. NOTHING UNUSUAL ABOUT WEATHER OR TEMP ON THIS DAY. *TR
6/15/2011
POWER TRAIN:AUTOMATIC TRANSMISSION
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE ON AN INCLINE WITH THE BRAKE DEPRESSED, THE VEHICLE ROLLED BACKWARD WHEN HE REMOVED HIS FOOT FROM THE BRAKE TO THE ACCELERATOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 15,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 7,133. UPDATED 10/21/11 *BF UPDATED 12/23/11
9/23/2011
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
1 Report0% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V151000 (VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES) AND STATED THAT BECAUSE HE RESIDED IN A WARMER CLIMATE STATE, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT HE RESIDED IN THE MOUNTAINS IN HIS STATE AND THAT HIS VEHICLE AND OTHERS IN THE STATE NEEDED TO BE INCLUDED IN THE RECALL. THE CONTACT CALLED THE MANUFACTURER BUT THE MANUFACTURER OFFERED NO ASSISTANCE. THE CONTACT STATED THAT HE WOULD HAVE THE VEHICLE REPAIRED ACCORDING TO THE RECALL, AT HIS EXPENSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/29/12 *BF UPDATED 07/10/12 UPDATED 06/11/14
4/24/2012
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
1 Report0% of totalPreviewing the first 1 complaint summaries.
I AM WRITING TO INFORM YOU OF A RECENT SAFETY ISSUE WE HAD WITH OUR 2011 CHEVROLET TRAVERSE. ON WEDNESDAY, APRIL 25, 2012, I WAS PARKED IN SAID VEHICLE WITH THE KEYS OUT OF THE IGNITION, PUMPING GAS AT SMOKIN JOES ON INDIAN HILL IN LEWISTON. I HAD ALL THREE OF MY CHILDREN, AGES 8, 6, AND 5 IN THE VEHICLE. WHILE PUMPING GAS, MY VEHICLE BEGAN TO ROLL, RIPPING THE GAS NOZZLE FROM MY CAR, SPILLING GAS. I BEGAN TO RUN AFTER MY CAR AND THANKFULLY IT STOPPED JUST BEFORE ENTERING ONCOMING TRAFFIC. I THANK THE GRACE OF GOD THAT MY CHILDREN WERE NOT INJURED'MY HUSBAND LOOKED AT THE GEAR SHIFTER AND HE WAS ABLE TO POP IT OUT OF GEAR WITHOUT THE KEY IN THE IGNITION AND HIS FOOT OFF THE BRAKE PEDAL. ON THURSDAY, APRIL 26, 2012 I TOOK MY CAR INTO KIPO. THEY LOOKED AT MY VEHICLE AND ALSO CONFIRMED OUR FINDINGS, THAT THE CAR DOES, IN FACT, SLIP OUT OF GEAR WHEN THE KEY IS OUT OF THE IGNITION AND THE FOOT IS OFF THE BRAKE PEDAL'CONTACT WITH BILL WIRTHEIM, GM OF PADDOCK CHEVROLET, WHERE WE PURCHASED THE VEHICLE. MR. WIRTHEIM CONTACTED GENERAL MOTORS, WHO THEN DECLARED MY VEHICLE UNDER GM INVESTIGATION. A DRIVER FROM PADDOCK CAME TO OUR HOME TO PICK UP OUR VEHICLE. WE WERE CONTACTED BY JUSTIN,A REPRESENTATIVE FROM GM ON MAY 3. GM RETURN PHONE CALL FROM HIM UNTIL MONDAY, MAY 7. HE JUST WANTED A RECAP OF WHAT HAPPENED. THAT SAME DAY, MY HUSBAND FOLLOWED UP WITH PADDOCK, WHO CLAIMED THEY BELIEVED THE VEHICLE TO HAVE BEEN ALREADY REPAIRED BY KIPO, WHICH IT WAS NOT. THIS AFTERNOON, BILL WIRTHEIM CONTACTED MY HUSBAND AND TOLD HIM THEY WILL FIX THE VEHICLE AND WE CAN HAVE IT BACK. APPARENTLY THERE WAS A LIQUID THAT HAD PREVIOUSLY SPILLED OVER THE GEAR SHIFTER THAT SHORTED OUT. WE ARE NOT SATISFIED WITH THIS RESPONSE. THIS WASN'T JUST AN ISSUE OF A GEAR SHIFTER SHORTING OUT WHILE PARKED IN OUR DRIVEWAY. OUR CHILDREN WERE IN THE CAR THAT WAS PARKED ON AN INCLINE OF A BUSY GAS STATION AND INTERSECTION AND COULD HAVE BEEN KILLED.
5/16/2012
STEERING:ELECTRIC POWER ASSIST SYSTEM
1 Report0% of totalPreviewing the first 1 complaint summaries.
2011 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO SUDDEN LOSS OF ELECTRIC STEERING IN VEHICLE. *SMD THE CONSUMER STATED THERE WAS NO WARNING ON THE DASHBOARD. HE STOPPED AND RE-STARTED THE VEHICLE AND THE STEERING RETURNED TO NORMAL. THE CONSUMER IMMEDIATELY DROVE TO THE DEALER. BUT, THEY WERE UNABLE TO FIND ANY PROBLEMS. HOWEVER, THEY DID SUGGEST, IT MAY HAVE BEEN CAUSED BY A WET BELT.
7/18/2013
WHEELS
1 Report0% of totalPreviewing the first 1 complaint summaries.
TWO THINGS #1-TRAVELING ON INTERSTATE 95. RIGHT REAR TIRE BLOW. THE INSIDE OF THE TIRE RIP ALL AROUND. I HAVE A PICTURE OF THE TIRE IN TWO PIECES.IF YOU ARE INTERESTED IN SEEING THE PICTURE EMAIL ME AND I WILL SEND IT TO YOU. #2-ALSO EVER SINCE I BOUGHT THE VEHICLE IN SEPTEMBER 2010 THE BRAKES SQUEAKS. ITS BEEN LOOKED AT MULTIPLE TIME BY TWO DEALERS. TO THIS DAY THE BRAKES STILL SQUEAK. VERY ANNOYING. THE WARRANTY IS OUT NOW BUT THE PROBLEM STILL EXIST. LOOK AT THE HISTORY OF THE BRAKE ISSUE. *TR
8/3/2013
TIRES
1 Report0% of totalPreviewing the first 1 complaint summaries.
TWO THINGS #1-TRAVELING ON INTERSTATE 95. RIGHT REAR TIRE BLOW. THE INSIDE OF THE TIRE RIP ALL AROUND. I HAVE A PICTURE OF THE TIRE IN TWO PIECES.IF YOU ARE INTERESTED IN SEEING THE PICTURE EMAIL ME AND I WILL SEND IT TO YOU. #2-ALSO EVER SINCE I BOUGHT THE VEHICLE IN SEPTEMBER 2010 THE BRAKES SQUEAKS. ITS BEEN LOOKED AT MULTIPLE TIME BY TWO DEALERS. TO THIS DAY THE BRAKES STILL SQUEAK. VERY ANNOYING. THE WARRANTY IS OUT NOW BUT THE PROBLEM STILL EXIST. LOOK AT THE HISTORY OF THE BRAKE ISSUE. *TR
8/3/2013
SUSPENSION
1 Report0% of totalPreviewing the first 1 complaint summaries.
WHILE SITTING AT A STOP SIGN MY TRAVERSE WAS HIT ON THE DRIVER'S SIDE BY THE TIRE AND FENDER. THE SIDE AIR BAG OR FRONT AIRBAGS DIDN'T DEPLOY. THE VEHICLE THAT HIT MY TRAVERSE HAD AIRBAGS THAT DEPLOYED. MY WIFE WAS 4 MONTHS PREGNANT AND DIDN'T HAVE PROPER PROTECTION OF THE MULTIPLE AIRBAGS THIS VEHICLE HAS. SHE INJURED HER KNEE FROM BANGING INTO THE DASH BOARD AND CAUSED GREAT CONCERN ABOUT THE HEALTH OF OUR UNBORN CHILD. THE SAD PART IS NOW WE RECEIVE A LETTER THAT OUR CAR IS PART OF THE RECENT SIDE IMPACT AIR BAG RECALL ON THE CHEVROLET TRAVERSE. THE REASON WHY IT DIDN'T DEPLOY IN THE ACCIDENT IS BECAUSE OF WIRE ISSUES ON THE AIRBAG SYSTEM. UNSAFE AT ANY SPEED. *TR
7/11/2014
FUEL/PROPULSION SYSTEM
1 Report0% of totalPreviewing the first 1 complaint summaries.
FOUR TIMES TODAY AS I WAS DRIVING MY CHEVY TRAVERSE THE TRACTION CONTROL WENT OFF, THE STABILITY CONTROL WENT OFF, AND A MESSAGE FLASHED THAT I COULD EXPERIENCE A REDUCTION IN POWER, WHICH HAPPENED IMMEDIATELY AFTER THE NOTIFICATION. THE CAR BARELY HAD ENOUGH POWER TO MAKE IT SAFELY OUT OF TRAFFIC. THIS HAPPENED ONE OTHER TIME LAST YEAR BUT WHEN WE BROUGHT IT TO THE DEALER THEY COULD NOT REPLICATE THE PROBLEM. *TR
11/18/2014
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2011 Chevrolet Traverse?
Are complaints about the 2011 Chevrolet Traverse a serious warning sign?
How should buyers use complaint data for the 2011 Chevrolet Traverse?
Are complaints about the 2011 Chevrolet Traverse severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Chevrolet Traverse: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
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- NHTSA ODI owner complaint records
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