2016 Buick Encore Owner Complaints

TL* THE CONTACT OWNS A 2016 BUICK ENCORE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A STRONG ODOR IN THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE ECM SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, AND THE DEALER REPLACED THE MAP SENSOR THE CONTACT STILL NOTICED AN ODOR IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 28,000. UPDATED 02/09/17*LJ *CN

12/7/2016

THE VEHICLE IS NEW, HAS 250 MILES, WAS PURCHASED FROM PENSKE BUICK IN CERRITOS, CA. SEVERAL MORNINGS IT HAS EITHER FAILED TO START, OR STARTED AND PROMPTLY FAILED, WHEN PUT IN GEAR AND THE ENGINE HAS SHUT OFF. THE VEHICLE ENGINE STOPPED DURING A TURN ONTO A CITY STREET, CAUSING A NEAR COLLISION WITH PARKED CARS. I HAVE TAKEN THE VEHICLE TO PENSKE CERRITOS, CA ON 2-4-17 ALONG WITH A LETTER DETAILING THE SAFETY ISSUES AND NEAR COLLISION.

2/4/2017

THE VEHICLE IS NEW, HAS 250 MILES, WAS PURCHASED FROM PENSKE BUICK IN CERRITOS, CA. SEVERAL MORNINGS IT HAS EITHER FAILED TO START, OR STARTED AND PROMPTLY FAILED, WHEN PUT IN GEAR AND THE ENGINE HAS SHUT OFF. THE VEHICLE ENGINE STOPPED DURING A TURN ONTO A CITY STREET, CAUSING A NEAR COLLISION WITH PARKED CARS. I HAVE TAKEN THE VEHICLE TO PENSKE CERRITOS, CA ON 2-4-17 ALONG WITH A LETTER DETAILING THE SAFETY ISSUES AND NEAR COLLISION.

2/4/2017

I WENT TO START MY CAR IN THE MORNING AFTER IT SAT AT NIGHT, IT WAS IN DRIVEWAY (I HAD DRIVEN THE EVENING PRIOR) AND IT SMELLED OF FUEL WHEN I STARTED IT. NOTHING NOTED LEAKING FROM UNDER THE CAR ANYWHERE.

7/26/2017

HEAVY VIBRATION IN LOWER GEAR WHILE SHIFTING SEEMS TO COME FROM ENGINE OR TRANSMISSION CANT TELL BUT STRONG VIBRATION CAN BE FELT IN SHIFT HANDLE WHEN YOU ATTAIN HIGHER GEAR SEEMS TO STOP ON CITY STREET OR HIGHWAY SAME EXPERIENCE WORSE IN LOWER GEARS.

2/17/2018

WHILE TRAVELING AT HIGHER SPEEDS (60+ MPH), THE CHECK ENGINE LIGHT WILL COME ON AND THE CAR WILL LOSE SIGNIFICANT POWER IN 4TH AND HIGHER GEAR. THIS WILL PRESENT AS SPEED CAN STILL BE GAINED ALTHOUGH VERY SLOWLY IN 4TH GEAR, SPEED CAN BE MAINTAINED BUT NOT GAINED WHILE IN 5TH GEAR, AND SPEED WILL ONLY BE LOST WHILE IN 6TH GEAR. 3RD GEAR AND BELOW ALL WORK FINE. THIS ISSUE IS RESOLVED BY TURNING THE CAR OFF FOR A WHILE AND THEN IT CONTINUES TO OPERATE AS IT SHOULD THEREAFTER, HOWEVER, THE CHECK ENGINE LIGHT WILL REMAIN LIT FOR A FEW DAYS. THE MAIN CONCERN IS THAT THE CAR LOSES THE CAPABILITY TO GET OUT OF THE WAY IN THE CASE OF AN EMERGENCY DUE TO THE LACK OF POWER WHILE IN THIS STATE.

11/5/2019

THE VEHICLE WAS DRIVING DOWN A CITY STREET AT APPROXIMATELY 35 - 40 MPH. THERE WAS A GLANCING SIDE IMPACT TO THE DRIVERS DOOR, AND ALL AIRBAG CURTAINS DEPLOYED. CAUSING BRUISING, BURNS, SPRAIN, AND A CONCUSSION. THE IMPACT TO THE VEHICLE WAS MINIMAL. THE AIRBAG MODULE HAD BEEN FLASHED ALREADY. THE NEW MODULES ARE ON BACK-ORDER AND MAY BE SEVERAL MONTHS/INDEFINITE BEFORE IT CAN BE REPAIRED.

11/11/2016

TAMARA RECALL: THE FRONTAL AIRBAGS AND SEATBELT PRETENSIONERS FAILED TO DEPLOY DURING A CRASH TO BOTH THE FRONT AND REAR OF MY VEHICLE. ALL SIDE AIRBAGS DEPLOYED DURING THE CRASH. I WAS STOPPED BEHIND A VEHICLE AT A RED LIGHT WHEN A DRUNKEN DRIVER SLAMMED INTO MY 2016 BUICK ENCORE. MY VEHICLE WAS PROPELLED FORWARD INTO THE CAR IN FRONT OF ME. THE SHOULDER HARNESS OF MY SEATBELT DID NOT LOCK TO RESTRAIN ME AND MY FRONTAL AIRBAGS DID NOT DEPLOY. MY CAR HAD NO OPEN RECALLS ON IT. I DID THE 2016 RECALL CORRECTION BUT I DON'T REMEMBER GETTING NOTIFIED OF THE SECOND RECALL. MY CARS SERVICE HAS BEEN EXCLUSIVELY AT A BUICK DEALERSHIP AND DON'T RECALL EVER BEING TOLD OR RECEIVING ANY DOCUMENTATION REFLECTING CORRECTION FOR THE 2017 RECALL. EITHER WAY, MY CAR HAD NO OPEN RECALLS AT THE TIME OF THE CRASH.

3/15/2018

THE WHEEL WELL LINER AND THE PLASTIC BUMPER ATTACHMENT ARE ATTACHED TO EACH OTHER OR NEAR EACH OTHER. IN MY OPINION THIS TYPE OF MATERIAL AND DESIGN IS FAULTY. THIS DESIGN DOES NOT SUPPORT HEAVY SNOW. LAST MARCH WHEN THE ROCHESTER, NY. RECEIVED HEAVY SNOW, THE WEIGHT OF THE SNOW CAUSED THE WHEEL LINER AND THE BUMPER TO TEAR. THE TEARING OF BOTH THE BUMPER AND THE WHEEL LINER CREATED A STEERING HAZARD WHICH PROHIBITS SHARP STEERING AND MANEUVERABILITY IN DRIVING CONDITIONS, WHICH MAY RESULT IN SERIOUS PHYSICAL INJURY OR DEATH.

8/22/2017

AIR CONDITIONER ON MUST OF THIS CAR FAIL IN A VERY SHORT PERIOD OF TIME AND THEY ARE GETTING AWAY WITH IT.

3/15/2020

TL* THE CONTACT OWNS A 2016 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WOULD CRANK UNEXPECTEDLY WHILE DRIVING AT EXTREMELY LOW SPEEDS. THE VEHICLE WAS EQUIPPED WITH THE AUTO START FEATURE WHEN COMING TO A COMPLETE STOP, WHICH COULD NOT BE DISENGAGED. THE CONTACT DESCRIBED THE FAILURE AS IF THE IGNITION WERE BEING STARTED WHILE THE ENGINE WAS ALREADY RUNNING. DURING THE FAILURE, THE VEHICLE WOULD STALL AND THE CONTACT WOULD HAVE TO COME TO A COMPLETE STOP AND RESTART THE ENGINE. GEORGE NAHAS CHEVROLET (4135 FL-44, WILDWOOD, FL 34785, (352) 504-4538) STATED THAT THEY COULD NOT ASSIST UNLESS THERE WAS A WARNING INDICATOR ON THE INSTRUMENT PANEL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND LEFT A VOICE MESSAGE. THERE WAS NO FOLLOW-UP AFTER THE CONTACT AND MANUFACTURER TRIED TO CONTACT EACH OTHER SEVERAL TIMES. THE FAILURE MILEAGE WAS 19,500. *BF.*JB

3/11/2019

ANTI THEFT LIGHT COMES ON INTERMITTENTLY. WHEN THIS HAPPENS THE CAR ACTS LIKE IT MIGHT STALL WHEN IDLING.

4/29/2019

DRIVING STRAIGHT ON THE HIGHWAY AT A SPEED OF APPROX. 60 MPH. ATTEMPTED TO MOVE FROM RIGHT LANE TO LEFT LANE. THERE WAS NO RESPONSE IN THE STEERING. I IMMEDIATELY RECEIVED A "SERVICE POWER STEERING" WARNING ON THE INSTRUMENT CLUSTER. ALL OTHER CAR FUNCTIONS WERE WORKING AND I WAS ABLE TO SLOW THE VEHICLE AND MANEUVER TO A COMPLETE STOP. CAR WAS TOWED TO DEALERSHIP. INVOICE STATES POWER STEERING-GEAR INTERNAL FAILURE OF P/S MODULE C056D. THE POWER STEERING COLUMN, WITH MODULE WAS REPLACED AND PROGRAMMED. THIS WAS GM PART # 94544335. THERE WAS NO PRIOR WARNING OF ANY KIND THAT THE POWER STEERING WAS GOING TO FAIL.

11/2/2017

WHILE DRIVING 25 MPH, STABILIZER AND ENGINE LIGHT CAME ON. WHILE IN DRIVE, ACCELERATING, TACH AND SPEED DROPPED TO NOTHING. STABILIZER LIGHT FLASHED. PARKED VEHICLE ON THE SIDE OF THE ROAD, SERVICE POWER STEERING MESSAGE APPEARED. ATTEMPTED TO DRIVE VEHICLE TO NEAR BY PARKING LOT, NO POWER STEERING, TRANSMISSION SHIFTED INTO DRIVE BUT SHIFT GEARS WHEN ACCELERATED. SPEEDOMETER AND TACH DIDN'T WORK. NOTICED HEATER STAYED ON WHEN KEY WAS REMOVED. STARTED CAR, SAME MESSAGE, SAME LIGHTS. TURNED HEATER OFF, REMOVED KEY. HEARTER LIGHTS STAYED ON, AND FAN KEPT RUNNING. CAR SITTING AT A DEALERSHIP, WITH A DEAD BATTERY.

12/26/2019

TAMARA RECALL: THE FRONTAL AIRBAGS AND SEATBELT PRETENSIONERS FAILED TO DEPLOY DURING A CRASH TO BOTH THE FRONT AND REAR OF MY VEHICLE. ALL SIDE AIRBAGS DEPLOYED DURING THE CRASH. I WAS STOPPED BEHIND A VEHICLE AT A RED LIGHT WHEN A DRUNKEN DRIVER SLAMMED INTO MY 2016 BUICK ENCORE. MY VEHICLE WAS PROPELLED FORWARD INTO THE CAR IN FRONT OF ME. THE SHOULDER HARNESS OF MY SEATBELT DID NOT LOCK TO RESTRAIN ME AND MY FRONTAL AIRBAGS DID NOT DEPLOY. MY CAR HAD NO OPEN RECALLS ON IT. I DID THE 2016 RECALL CORRECTION BUT I DON'T REMEMBER GETTING NOTIFIED OF THE SECOND RECALL. MY CARS SERVICE HAS BEEN EXCLUSIVELY AT A BUICK DEALERSHIP AND DON'T RECALL EVER BEING TOLD OR RECEIVING ANY DOCUMENTATION REFLECTING CORRECTION FOR THE 2017 RECALL. EITHER WAY, MY CAR HAD NO OPEN RECALLS AT THE TIME OF THE CRASH.

3/15/2018

I HAD MY BACKSEATS LAID DOWN TO HAVE MORE ROOM WHEN MOVING. AFTER TWO WEEKS, I TRIED PULLING THE SEATS BACK INTO SEATED POSITION. THE DOUBLE SEAT WILL NOT LIFT. THE MIDDLE SEATBELT HAS LOCKED, NOT ALLOWING IT TO LIFT MORE THAN ABOUT TEN INCHES. NO MATTER HOW MUCH I TRY PULLING THE BELT TIGHT TO DISENGAGE THE LOCK, IT WILL NOT GIVE.

1/5/2019

I PURCHASED 2016 ENCORE ON 5/7/16. WHILE ON A 300 MILE ROAD TRIP ON 7/2 /16 NOTICE THE EXHAUSTED PIPE WAS MELTED TO THE BUMPER TOOK PICTURES. CALLED THE NUMBER TO EXTENDED WARRANTY AND THEY WEREN'T ABLE TO HELP ME DUE TO HOLIDAY WEEKEND. DROVE IT BACK HOME STOP EVERY HOUR TO MAKE SURE IT WASN'T GOING TO START MY CAR ON FIRE. TOOK IT TO THE DEALERSHIP THE NEXT DAY 7/ 5 I TOLD THEM I DON'T FEEL SAFE IN THE VEHICLE. THEY SAID WHY WOULD LOOK INTO WHAT CAUSE IT. THE DEALERSHIP HAS THERE OWN PICTURE THIS INCIDENT IN NOT IN DISPUTE. THEY SAID GMC BEEN CONTACTED AND NO OTHER INCIDENT HAS BEEN REPORTED. THEY GAVE ME A LOANER ON 7/5 THE MECHANIC MANAGER SAID HE PUT THE VEHICLE ON LIFT DOESN'T SEE ANYTHING WRONG WITH IT HE SAID HE WILL HAVE HIS VERY MECHANIC LOOK AT IT ON 7/6 CALLED THAT DAY TO UPDATE ME THAT GMC IS INVOLVED AND WILL KEEP ME INFORMED. CALLED ME ON 7/7 WITH SAME UPDATED THAT THEY ARE STILL LOOKING INTO IT. ON 7/12 CALLED BACK AND SAID THEY COULD NOT DUPLICATED THE PROBLEM. SO IT WAS DECIDED TO REPLACE PART OF THE BUMPER AND RETURN THE VEHICLE TO ME I STRESS THAT I DON'T FEEL SAFE WITH THIS VEHICLE I'M ABOUT TO DRIVE TO FLORIDA IN A COUPLE OF WEEK AND THE PROBLEM HAPPEN ON A LONG DISTANCE AND NOT SHORT DISTANCES. CALLED CUSTOMER SERVICE AND WAS TOLD THE DEALERSHIP IS NOT GOING TO HELP ME OUT. I ASK IF THEY COULD GIVE ME DOCUMENTATION TO WHAT THEY FOUND AND HE SAID NO CAUSE WE COULDN'T DUPLICATE THE PROBLEM. THAT WAS EIGHT DAYS AGO I HAVEN'T HEARD FROM THEM SINCE 7/12. I CALLED CUSTOMER SERVICE BACK ON 7/20 AND SHE TOLD ME THAT THE DEALERSHIP IS FIXING THE BUMPER AND GIVING IT BACK TO ME. I FEEL THIS IS A BRAND NEW VEHICLE AND THIS SHOULD NOT HAVE HAPPEN AND SEEM LIKE A FACTORY DEFECT THAT THEY WANT TO PUT A BAND AID AND SEND ME ON MY WAY. I ASKED CUSTOMER SERVICE DID THEY TAKE IT ON A LONG RIDE TO TEST IT OUT AND SHE COULD NOT ANSWER THE QUESTION.

7/20/2016

SERVICE LIGHT CAME ON AFTER BEING ON THE HIGHWAY CAR STARTED PULSING AND NOW MY CAR IS IDLING ROUGH.

11/6/2020

WHEN TRAVELING DOWN THE INTERSTATE, THE TREAD FROM A CONTINENTAL TIRE CONTIPROCONTACT CATASTROPHICALLY AND SUDDENLY RIPPED AWAY CAUSING EXTREME DAMAGE ($4915.15 IN REPAIRS) TO THE BODY OF MY VEHICLE. I FILED A CLAIM WITH CONTINENTAL TIRES REGARDING THIS INCIDENT AND THIS CLAIM WAS DENIED STATING THERE WAS PRIOR DAMAGE TO THE TIRE. THEIR LETTER STATING THIS CLAIM WAS UNSIGNED, AND THERE WAS NOT REPORT DETAILING THEIR CLAIM, OR EVEN THE NAME OR CREDENTIALS OF THE PERSON MAKING THIS DECLARATION. IN TALKING WITH A COUPLE OF PEOPLE IN TIRE BUSINESS WHO OBSERVED THE TIRE, THEY STATE THAT WHAT THE LETTER STATES AND WHAT HAPPENED DO NOT MAKE SENSE. I HAVE CALLED CONTINENTAL TIRES ABOUT THE DENIAL OF THE CLAIM. HOWEVER, MY CALL TO THEM HAS GONE UNRETURNED. BECAUSE OF THE INSUFFICIENT DATA PROVIDED BY CONTINENTAL REGARDING THE DENIAL OF THEIR CLAIM, THEIR UNRETURNED CALL, AND THE OPINION OF OTHERS IN THE BUSINESS, I AM FILING THIS REPORT TO THE NHTSA.

2/6/2019

LUG NUTS HAVE CHROME CAP WHICH IS SUPPOSED TO BE ATTACHED TO THE LUGNUT. LUG WRENCH FITS OVER THE CAP. CAP COMES OFF EXPOSING THE LUGNUT, HOWEVER THE LUG WRENCH DOES NOT FIT TIGHTLY OVER, THE EXPOSED LUGNUT. NEED SEPARATE WRENCH (NOT INCLUDED WITH THE VEHICLE TO REMOVE THE LUGNUT IF THE CAP BREAKS OFF.

8/26/2019

TL* THE CONTACT OWNS A 2016 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WOULD CRANK UNEXPECTEDLY WHILE DRIVING AT EXTREMELY LOW SPEEDS. THE VEHICLE WAS EQUIPPED WITH THE AUTO START FEATURE WHEN COMING TO A COMPLETE STOP, WHICH COULD NOT BE DISENGAGED. THE CONTACT DESCRIBED THE FAILURE AS IF THE IGNITION WERE BEING STARTED WHILE THE ENGINE WAS ALREADY RUNNING. DURING THE FAILURE, THE VEHICLE WOULD STALL AND THE CONTACT WOULD HAVE TO COME TO A COMPLETE STOP AND RESTART THE ENGINE. GEORGE NAHAS CHEVROLET (4135 FL-44, WILDWOOD, FL 34785, (352) 504-4538) STATED THAT THEY COULD NOT ASSIST UNLESS THERE WAS A WARNING INDICATOR ON THE INSTRUMENT PANEL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND LEFT A VOICE MESSAGE. THERE WAS NO FOLLOW-UP AFTER THE CONTACT AND MANUFACTURER TRIED TO CONTACT EACH OTHER SEVERAL TIMES. THE FAILURE MILEAGE WAS 19,500. *BF.*JB

3/11/2019

WHILE TRAVELING AT HIGHER SPEEDS (60+ MPH), THE CHECK ENGINE LIGHT WILL COME ON AND THE CAR WILL LOSE SIGNIFICANT POWER IN 4TH AND HIGHER GEAR. THIS WILL PRESENT AS SPEED CAN STILL BE GAINED ALTHOUGH VERY SLOWLY IN 4TH GEAR, SPEED CAN BE MAINTAINED BUT NOT GAINED WHILE IN 5TH GEAR, AND SPEED WILL ONLY BE LOST WHILE IN 6TH GEAR. 3RD GEAR AND BELOW ALL WORK FINE. THIS ISSUE IS RESOLVED BY TURNING THE CAR OFF FOR A WHILE AND THEN IT CONTINUES TO OPERATE AS IT SHOULD THEREAFTER, HOWEVER, THE CHECK ENGINE LIGHT WILL REMAIN LIT FOR A FEW DAYS. THE MAIN CONCERN IS THAT THE CAR LOSES THE CAPABILITY TO GET OUT OF THE WAY IN THE CASE OF AN EMERGENCY DUE TO THE LACK OF POWER WHILE IN THIS STATE.

11/5/2019

THE CONTACT OWNS A 2016 BUICK ENCORE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE INADVERTENTLY DECELERATED TO 10 MPH. THE THERE WAS WHITE SMOKE COMING FROM THE EXHAUST TIP. THE CONTACT DROVE THE VEHICLE TO A SERVICE STATION AND THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC FOR THE VEHICLE TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TURBO CHARGER WAS DEFECTIVE AND THERE WAS ENGINE OIL IN THE CATALYTIC CONVERTER. THE TURBO CHARGER AND CATALYTIC CONVERTER WERE REPLACED HOWEVER, THE FAILURE RECURRED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE MECHANIC FOUND A MISFIRE ON CYLINDER #3 AND TURBO CHARGER AS WELL AS CATALYTIC CONVERTER WERE FULL OF OIL . ADDITIONALLY, THERE WAS NOT ENOUGH COMPRESSION ON THE ENGINE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 80,000.

5/19/2021

The contact owns a 2016 Buick Encore. The contact stated while pulling out of the driveway, the vehicle made an abnormally loud sound and the engine seized. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed due to a failure with the oil pump. The manufacturer was notified of the failure and informed the contact that the vehicle needed to be towed to the dealer for diagnostic testing. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The manufacturer informed the contact that a portion of the cost of the repair would be covered. The vehicle was not repaired. The failure mileage was approximately 58,500.

1/16/2024

CAR PLOWED INTO BROTHERS CARPORT AND TRAILER DOING $9,000 DAMAGE TO HIS PROPERTY, DID $16,000 DAMAGE TO CAR. INSURANCE COMPANY WOULD NOT TOTAL CAR, HAD IT REPAIRED TOOK OVER THREE MONTHS. GOT CAR BACK AND THE SAME DAY, WAS BACKING OUT OF DRIVEWAY AND BRAKES GOT HARD AND WOULD NOT STOP. I KEPT HITTING BRAKES AND FINALLY STOPPED. HAD VEHICLE TOWED INTO DEALERSHIP, ADAMS BUICK, RICHMOND. THEY REPAIRED IT AFTER FEW DAYS THEY CALLED AND I PICKED IT UP. WAS DRIVING HOME GOT ABOUT HALF A MILE BRAKES DID SAME THING. THEY WORKED ON IT AGAIN AND FOUND $1200. MORE WORK HAD TO BE DONE ON BRAKES. THEY WOULD NOT ACCEPT BLAME FOR BRAKES, INSURANCE COMPANY FINALLY PAID FOR IT AFTER COUPLE MORE WEEKS. THIS MADE TOTAL OF REPAIRS 17,200.00 STILL WOULD NOT TOTAL CAR. WE STILL HAVE THIS CAR VALUE IS $12,500 ACCORDING TO ADAMS BUICK AND WE OWE $22,000.

8/14/2017

WHEN STEPPING ON THE BRAKE MY CAR JUMPS AND STALLS. CHECK ENGINE LIGHT IS ON. THIS IS 3 THIRD TIME IT HAS HAPPENED IN NOT EVEN A YEAR

2/8/2021

ON SEVERAL OCCASIONS WHILE DRIVING THIS VEHICLE IN THE RAIN, I HAVE NEARLY WRECKED OR CAUSED AN ACCIDENT TO OTHERS DUE TO POOR VISIBILITY OF THE WIPERS NOT FUNCTIONING PROPERLY.

11/20/2017

TL* THE CONTACT OWNS A 2016 BUICK ENCORE. WHILE THE VEHICLE WAS PARKED, THE REAR HATCH WINDSHIELD SHATTERED. THE CONTACT STATED THAT THE REAR WINDSHIELD TRIM MOLDING SEPARATED PRIOR TO THE REAR WINDSHIELD FRACTURING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

7/22/2019

My car read that the side detection system went offline, shortly after every warning light on the dash came on and the entire car shut off going down the road.

11/2/2022

Two different issues occurred. While driving the check engine light came on and then went off about 10 minutes later. While driving the vehicle to get check engine light code checked temperature suddenly jumped from normal operating temp just below mid to the top with instrument panel dinging saying engine overheating idle engine. As trying to make way to side of road the blind spot warning on passenger mirror began flashing constantly with no traffic within 1/4 mile from vehicle and instrument panel stating blind spot not available. Once able to get to have code checked showed same code that had been addressed with the replaced turbo 0299. Thermostat replaced less than 19k miles prior. When engine overheat came on power diminished rapidly.

5/7/2024

THIS PROBLEM IS WITH THE STOP START FEATURE ON MY CAR WHICH IF I KNEW ABOUT IT I WOULD HAVE NEVER BOUGHT. MY HUSBAND HAS HATED THIS CAR SINCE DAY ONE AND ONLY BOUGHT IT AS I HAVE STAGE 4 CANCER AND FELL IN LOVE WITH THE CAR. HE WANTED A SUBARU WHICH HE CAN GET ONCE I LEAVE THE EARTH.I NOW LONGER AM PLEASED WITH THIS CAR AS IT WILL LEAD TO MY DEATH SOONER THAN THE CANCER. WHEN THIS CAR STOPS TO SAVE GAS HA HA USES MORE THE MOTOR SHUTS OFF SO THE HEADLIGHTS DIM. THEN WHEN YOU HIT THE GAS THEY BRIGHTEN. WELL DRIVERS AROUND HERE THINK WE ARE TELLING THEM TO GO AS WE BLINKED THE LIGHTS AT THEM EVEN IF YOU WERE FIRST THERE. MY HUSBAND ALWAYS GIVES EVERYONE THE RIGHT OF WAY BUT I AM NOT SO KIND.IF FIRST I GO FIRST. THE OTHER NIGHT I ALMOST GOT IT AS A TRUCK PULLED OUT AT THE SAME TIME ALMOST HITTING ME AND CALLING ME A FEW NAMES BUT TELLING ME I FLICKED THE LIGHTS. LOOKED IN THE OWNERS MANUEL AND NOT A THING ABOUT THIS FEATURE SO CALLED THE GARAGE.TOOK IT RIGHT AWAY AND AFTER 3 DAYS SAID THIS IS HOW IT WAS SUPPOSE TO ACT. WELL IF I GET HURT FROM THIS I WILL SUE GM AS EVERY OTHER CAR MAKER PUT IN A DEVICE TO SHUT THIS FEATURE OFF BUT NOT BUICK ..WHEN THIS HAPPENED I WAS AT A 4 WAY STOP AND WAS THERE FIRST.TRUCK WAS TO THE LEFT OF ME WHO PULLED OUT AT THE SAME TIME ALMOST GETTING ME ON MY DRIVERS SIDE. THIS IS A HORRIBLE FEATURE AND I CAN SEE WHY OTHER CAR MAKERS HAVE A SWITCH TO SHUT IT OFF. I HAVE NEVER GOTTEN THE MILAGE THAT WE WERE SUPPOSE TO GET . GARAGE BLAMES IT ON WINTER GAS BUT HAD IT FOR A YEAR NOW AND ONLY GOT 24 AT THE MOST, IN THE SUMMER.SINCE THE CANCER WE DRIVE TO PITTSBURGH 120 MILES ONCE A MONTH AND THAT TRIP ONLY GETS US 23 IN SUMMER .DID GET IT TO 24 BUT STILL FEEL THIS CAR IS MY DEATH WEAPON.I FEEL ITS A WEAK BATTERY OR A ELECTRICAL SHORT. ON A DOWNTOWN KITTANNING PA STREET.GARAGE JUST MAKES US FEEL STUPID FOR EVEN COMPLAINING.

1/4/2018

2016 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO DEFECTIVE DASHBOARD, SIDE WARNING LIGHT WIRING UNITS AND AUTO FRONT WARNING DEVICES. *LD THE CONSUMER STATED WHILE DRIVING, ON A RAINY DAY, THE INSTRUMENT PANEL WENT BLANK AND DID NOT RETURN UNTIL THE VEHICLE WAS TURNED ON THE NEXT DAY. THE DEALER COULD NOT DUPLICATE THE FAILURE. *JS

2/20/2018

WHILE DRIVING 25 MPH, STABILIZER AND ENGINE LIGHT CAME ON. WHILE IN DRIVE, ACCELERATING, TACH AND SPEED DROPPED TO NOTHING. STABILIZER LIGHT FLASHED. PARKED VEHICLE ON THE SIDE OF THE ROAD, SERVICE POWER STEERING MESSAGE APPEARED. ATTEMPTED TO DRIVE VEHICLE TO NEAR BY PARKING LOT, NO POWER STEERING, TRANSMISSION SHIFTED INTO DRIVE BUT SHIFT GEARS WHEN ACCELERATED. SPEEDOMETER AND TACH DIDN'T WORK. NOTICED HEATER STAYED ON WHEN KEY WAS REMOVED. STARTED CAR, SAME MESSAGE, SAME LIGHTS. TURNED HEATER OFF, REMOVED KEY. HEARTER LIGHTS STAYED ON, AND FAN KEPT RUNNING. CAR SITTING AT A DEALERSHIP, WITH A DEAD BATTERY.

12/26/2019

I recently put the back seats down to put some boxes back there. It is stuck down. I don't know if the seat itself is stuck or if the seatbelt is messed up in there. Either way. I need my seat back up.

5/20/2021