2018 Buick Encore Owner Complaints

THERE IS A MALFUNCTION WITH THE TURBO HOSE ON A MAJORITY OF 2018 BUICK ENCORE'S THAT REQUIRE A NEW HOSE. THERE IS A NATIONWIDE BACK ORDER ON THESE PARTS DUE TO ALL OF THE REPAIRS. WHEN THIS ITEM BROKE I WAS DRIVING ABOUT 70 MPH ON THE INTERSTATE, THERE WAS A LOUD POP FROM THE ENGINE COMPARTMENT AND THE VEHICLE WOULD NOT ACCELERATE APPROPRIATELY.

10/3/2018

WHEN IT RAINS MOST IF THE TIME THE VEHICLE ONSTAR SETS OFF ALERTS FOR MY ANTILOCK BRAKES AND STABILITY TO BE CHECKED. DEALER SAID IT IS NORMAL AND NOT CONCERNING BUT CHECKED AT THE 1 YEAR INSPECTION FOR ME. NPF. A MONTH LATER A RAINY DAY, ALERTS, AND THE VEHICLE WOULDN'T START. ALL THE LIGHTS CAME ON, 'PRESS BRAKE TO START' APPEARED BUT PRESSING BREAK DID NOT START IT. AFTER AN HOUR OF TRYING VARIOUS 'TRICKS' IT STARTED WITH THE REMOTE STARTER. A WEEK LATER SAME THING. RAIN, ALERTS, AND NO START. THIS TIME 2 HOURS OF TRYING VARIOUS TRICKS- (EMERGENCY BREAK ON OFF/ PARK PUSHED ALL THE WAY UP, WHEELS FORWARD, REMOTE START ATTEMPTS, ONSTAR DIAGNOSTICS ETC) I HAD TO HAVE IT TOWED. THE MECHANIC FROM AAA TRIED AND NOTHING, WE TOWED AN HOUR BACK TO DEALERSHIP AND HE TRIED ONCE MORE, NOTHING. NEXT MORNING THE DEALERSHIP REPORTED NPF. I AM PICKING IT UP TOMORROW BUT EXPECT TO REPORT THIS HAPPENING AGAIN SOON.

11/7/2019

I HAVE COMPLIN TO MY DEALER ABOUT MY CAR EXCELERATING WHEN I HIT THE BRAKES . THEY SAID THEY CAN FIND A PROBLEM , WELL IT HAPPEN AGAIN ON AUGUST 29 2019 AN IT CAUSE A ACCIDENT I WAS DRIVING ON A 6 LANE ROADWAY AROUND 330 IN THE AFTERNOON I WAS IN CRUISE CONTROL AT 45 MPH AN WHEN I WENT TO STOP THE CAR ACCELLERATED . I WAS NOT ABLE TO AVOID THE CAR IN FRONT OF ME

9/13/2019

WHEN IT RAINS MOST IF THE TIME THE VEHICLE ONSTAR SETS OFF ALERTS FOR MY ANTILOCK BRAKES AND STABILITY TO BE CHECKED. DEALER SAID IT IS NORMAL AND NOT CONCERNING BUT CHECKED AT THE 1 YEAR INSPECTION FOR ME. NPF. A MONTH LATER A RAINY DAY, ALERTS, AND THE VEHICLE WOULDN'T START. ALL THE LIGHTS CAME ON, 'PRESS BRAKE TO START' APPEARED BUT PRESSING BREAK DID NOT START IT. AFTER AN HOUR OF TRYING VARIOUS 'TRICKS' IT STARTED WITH THE REMOTE STARTER. A WEEK LATER SAME THING. RAIN, ALERTS, AND NO START. THIS TIME 2 HOURS OF TRYING VARIOUS TRICKS- (EMERGENCY BREAK ON OFF/ PARK PUSHED ALL THE WAY UP, WHEELS FORWARD, REMOTE START ATTEMPTS, ONSTAR DIAGNOSTICS ETC) I HAD TO HAVE IT TOWED. THE MECHANIC FROM AAA TRIED AND NOTHING, WE TOWED AN HOUR BACK TO DEALERSHIP AND HE TRIED ONCE MORE, NOTHING. NEXT MORNING THE DEALERSHIP REPORTED NPF. I AM PICKING IT UP TOMORROW BUT EXPECT TO REPORT THIS HAPPENING AGAIN SOON.

11/7/2019

THE DRIVERS SIDE BLIND SPOT INDICATOR IS MALFUNCTIONING AND GIVING FALSE AND ERRONEOUS INDICATIONS THIS IS DUE TO THE INCORRECT PARTS BEING INSTALLED AT THE FACTORY. THE DEALERSHIP SAID THAT "CONTROL MODULE" FROM THE FACTORY WAS THE INCORRECT PART NUMBER FOR THE VEHICLE AND MAY THE CAUSE OF THE PROBLEM, BUT THEY ARE UNSURE AS THEY HAVE BEEN UNABLE TO REPLACE IT.

4/17/2018

THE DRIVER'S SIDE BLIND SPOT INDICATOR (LOCATED ON THE SIDE MIRROR) IS MALFUNCTIONING AND GIVING FALSE AND ERRONEOUS INDICATIONS - BOTH FALSE POSITIVES AND FALSE NEGATIVES - THIS HAS OCCURRED EACH TIME I HAVE DRIVEN THE VEHICLE- ON THE FREEWAY, ON THE HIGHWAY, ON SIDE STREETS. IF DRIVERS DEPEND ON THIS EXTREMELY UNRELIABLE SAFETY FEATURE ACCIDENTS ARE HIGHLY LIKELY TO RESULT.

6/3/2018

TL* THE CONTACT OWNS A 2018 BUICK ENCORE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT INADVERTENTLY ROLLED AWAY AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER (NYE BUICK GMC, 1421 GENESEE ST, ONEIDA, NY 13421, (315) 363-2200) WHERE IT WAS AWAITING TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,200.

8/2/2018

8/14-CAR WAS LACKING POWER, SERVICE MANAGER WAS ABLE TO DUPLICATE ISSUE ON ROAD TEST . 8/24-CAR SERVICE FOR ROUGH IDLE AND LACK OF POWER, SERVICE STABILITRAK LIGHT ON AND CHECK ENGINE LIGHT ON WITH AN ERROR CODE OF P0171. IN SEPTEMBER, CAR STARTED TO SHAKE WHILE IN PARK BUT NO CHECK ENGINE LIGHT, DEALER ADVISE UNABLE TO DO ANY REPAIRS UNLESS CHECK ENGINE LIGHT ON. 11/27- CHECK ENGINE LIGHT ON AGAIN FOR SAME CODE, P0171. VEHICLE IS CURRENTLY IN SHOP. VEHICLE HAS HAD THE SAME ISSUES DEC 2018 AND AT THE TIME OF PURCHASE. GM DEALERS ARE NOT ABLE TO FIX TURBO ISSUE AND P0171 ISSUES. MY VEHICLE IS NOT OPERATING AS DESIGNED AND IT IS A SAFETY ISSUE.

11/29/2019

AIRBAGS DID NOT DEPLOY UPON AUTO ACCIDENT. IMPACT AREA WAS FRONT CORNER FENDER ON PASSENGER SIDE. POSSIBLE GAS RELEASED INTO PASSENGER SIDE OF CABIN SMELLED 'ELECTRICAL' AND 'SMOKE' FILLED PASSENGER FOOTBOARD AREA. NO LOSS OF COOLANT FROM CAR TO EXPLAIN SMOKE. AIRBAG WARNING LIGHT REMAINS ON DASHBOARD DISPLAY. CAR WAS TRAVELING AT NORMAL HIGHWAY SPEED 30-35MPH, BRAKES APPLIED, THEN CRASHED INTO A TURNING CAR IN FRONT - TURNING FROM PASSENGER TO DRIVER DIRECTION.

2/17/2019

AIR BAGS DID NOT DEPLOY WHEN VEICHLE WAS HIT FROM BEHIND. 2 PEOPLE WHERE INJURED.

3/19/2019

SINCE I BOUGHT THIS CAR IN 04/2018 I HAD MANY PROBLEMS PROBLEMS AS THE ENGINE SENSOR HAD TO BE REPLACED, HEADLIGHTS GOING OUT WHEN I WAS DRIVING, THEY COULD NOT REPRODUCE THE PROBLEM AT THE DEALERSHIP , NOW THE BACK WHEEL DRIVER MODULE IS BAD,IT WILL NEED TO BE REPLACED ,AND FINALLY I ALMOST COULD NOT DRIVE IN THE HIGHWAY ON 04/25/2020, I WAS VERY AFRAID THAT I WAS GOING TO BE IN AN ACCIDENT WHEN THE POWER STEERING WHEEL LOCKED, ABS, BRAKE LIGHTS AND TRACTION LIGHT WERE ALL ON IN THE PANEL AND SO A WARNING SIGNAL.THE VEHICLE WAS IN MOTION.I WAS IN RT 206 IN NJ, AFTER CHESTER.025/2020. I HAD TO STOP BY A MARKET.THE CAR WAS TAKEN TO A SHOP IN NEWTON AND IT WILL BE TOWED TO MCGUIRE DELEARSHIP IN NEWTO FOR REPAIR. I AM VERY SCARED OF DRIVING THIS CAR AND I NEED A SAFE CAR TO GO TO WORK EVERYDAY!!!

4/26/2020

Twice I was driving my car going about 35-45 mikes an hour. My car started to shake along with a loud humming sound. I lost my power steering and brakes. The over drive light was flashing both on the right under radio and on the dash. The RPMs started racing as well one time for sure. I was able to get to the side of the road and hit the emergency brake at the same time put it into park. I was so scared. I waited a few minutes turned it back on and drove around a parking lot before I ventured home.The second time I was close to home and drove it home 10 miles an hour. Since then I am extremely scared to drive my car. Being a nurse I NEED MY CAR. I took it to Sterling Buick in Venice. They ran a diagnostic test and it showed nothing. They drove it and of course it did not do it. There suggestion was for me to trade it in. They charged me and sent me on my way. They fixed something with my AC. When I droved the car days later my fiance called to tell me that there was something now leaking from the bottom of my car and took pictures of the brown pink color fluid dripping from undermeath the car. I called Buick. They suggested they would give me On Star for 6 months!!! REALLY!!! I they want to beable to find me in a ditch. I can not in good concious trade that car in knowing what has happened. If someone does not have the hinsight to beable to stop it they can be killled or kill someone else! The first time it happened I had my kids in the car and they were screaming. The second time I had 2 friends with me.

8/28/2021

WHEN IT RAINS MOST IF THE TIME THE VEHICLE ONSTAR SETS OFF ALERTS FOR MY ANTILOCK BRAKES AND STABILITY TO BE CHECKED. DEALER SAID IT IS NORMAL AND NOT CONCERNING BUT CHECKED AT THE 1 YEAR INSPECTION FOR ME. NPF. A MONTH LATER A RAINY DAY, ALERTS, AND THE VEHICLE WOULDN'T START. ALL THE LIGHTS CAME ON, 'PRESS BRAKE TO START' APPEARED BUT PRESSING BREAK DID NOT START IT. AFTER AN HOUR OF TRYING VARIOUS 'TRICKS' IT STARTED WITH THE REMOTE STARTER. A WEEK LATER SAME THING. RAIN, ALERTS, AND NO START. THIS TIME 2 HOURS OF TRYING VARIOUS TRICKS- (EMERGENCY BREAK ON OFF/ PARK PUSHED ALL THE WAY UP, WHEELS FORWARD, REMOTE START ATTEMPTS, ONSTAR DIAGNOSTICS ETC) I HAD TO HAVE IT TOWED. THE MECHANIC FROM AAA TRIED AND NOTHING, WE TOWED AN HOUR BACK TO DEALERSHIP AND HE TRIED ONCE MORE, NOTHING. NEXT MORNING THE DEALERSHIP REPORTED NPF. I AM PICKING IT UP TOMORROW BUT EXPECT TO REPORT THIS HAPPENING AGAIN SOON.

11/7/2019

8/14-CAR WAS LACKING POWER, SERVICE MANAGER WAS ABLE TO DUPLICATE ISSUE ON ROAD TEST . 8/24-CAR SERVICE FOR ROUGH IDLE AND LACK OF POWER, SERVICE STABILITRAK LIGHT ON AND CHECK ENGINE LIGHT ON WITH AN ERROR CODE OF P0171. IN SEPTEMBER, CAR STARTED TO SHAKE WHILE IN PARK BUT NO CHECK ENGINE LIGHT, DEALER ADVISE UNABLE TO DO ANY REPAIRS UNLESS CHECK ENGINE LIGHT ON. 11/27- CHECK ENGINE LIGHT ON AGAIN FOR SAME CODE, P0171. VEHICLE IS CURRENTLY IN SHOP. VEHICLE HAS HAD THE SAME ISSUES DEC 2018 AND AT THE TIME OF PURCHASE. GM DEALERS ARE NOT ABLE TO FIX TURBO ISSUE AND P0171 ISSUES. MY VEHICLE IS NOT OPERATING AS DESIGNED AND IT IS A SAFETY ISSUE.

11/29/2019

SINCE I BOUGHT THIS CAR IN 04/2018 I HAD MANY PROBLEMS PROBLEMS AS THE ENGINE SENSOR HAD TO BE REPLACED, HEADLIGHTS GOING OUT WHEN I WAS DRIVING, THEY COULD NOT REPRODUCE THE PROBLEM AT THE DEALERSHIP , NOW THE BACK WHEEL DRIVER MODULE IS BAD,IT WILL NEED TO BE REPLACED ,AND FINALLY I ALMOST COULD NOT DRIVE IN THE HIGHWAY ON 04/25/2020, I WAS VERY AFRAID THAT I WAS GOING TO BE IN AN ACCIDENT WHEN THE POWER STEERING WHEEL LOCKED, ABS, BRAKE LIGHTS AND TRACTION LIGHT WERE ALL ON IN THE PANEL AND SO A WARNING SIGNAL.THE VEHICLE WAS IN MOTION.I WAS IN RT 206 IN NJ, AFTER CHESTER.025/2020. I HAD TO STOP BY A MARKET.THE CAR WAS TAKEN TO A SHOP IN NEWTON AND IT WILL BE TOWED TO MCGUIRE DELEARSHIP IN NEWTO FOR REPAIR. I AM VERY SCARED OF DRIVING THIS CAR AND I NEED A SAFE CAR TO GO TO WORK EVERYDAY!!!

4/26/2020

Twice I was driving my car going about 35-45 mikes an hour. My car started to shake along with a loud humming sound. I lost my power steering and brakes. The over drive light was flashing both on the right under radio and on the dash. The RPMs started racing as well one time for sure. I was able to get to the side of the road and hit the emergency brake at the same time put it into park. I was so scared. I waited a few minutes turned it back on and drove around a parking lot before I ventured home.The second time I was close to home and drove it home 10 miles an hour. Since then I am extremely scared to drive my car. Being a nurse I NEED MY CAR. I took it to Sterling Buick in Venice. They ran a diagnostic test and it showed nothing. They drove it and of course it did not do it. There suggestion was for me to trade it in. They charged me and sent me on my way. They fixed something with my AC. When I droved the car days later my fiance called to tell me that there was something now leaking from the bottom of my car and took pictures of the brown pink color fluid dripping from undermeath the car. I called Buick. They suggested they would give me On Star for 6 months!!! REALLY!!! I they want to beable to find me in a ditch. I can not in good concious trade that car in knowing what has happened. If someone does not have the hinsight to beable to stop it they can be killled or kill someone else! The first time it happened I had my kids in the car and they were screaming. The second time I had 2 friends with me.

8/28/2021

EVERY TIME IT RAINS I AM UNABLE TO GET ANY GAS DUE TO WATER SETTING ON THE PORT IN WHICH I PLACE GAS NOZZLE IN TO FILL TANK. VERY NERVOUS ABOUT THE SITUATION DUE TO HOW COSTLY IT COULD BE TO FIX DUE TO SUCH A POOR DESIGN

6/10/2018

Pittering nosie started from under the hood a few days later the information pages glitches and gave 20+ options with the main menus in what looked like Arabic then a few days later the check engine light came on hooked up a code reader and the codes indicated fuel system issue but was able to clear code light remanded off and remote start quite working with remote and threw the app ran fine for about a month with no issue then light came back on on 01/31 and cleared itself in 7days and remote start began working again began running rough and had issues idling on the 2/22 and after getting gas on 2/23 would start but struggled for a few seconds and turned off 4times like it couldn't get fuel to maintain the start but was able to finally get it to start and was able to make it to work and seems to be running ok but still has the persistent Pittering sound

2/23/2023

THIS TOOK PLACE ON PRIVATE PROPERTY IN THE PARKING LOT OF A COMMERCIAL BUILDING. THE VEHICLE WAS IN MOTION GOING FORWARD. IT WAS DECELERATING HEAD-IN INTO A PARKING SPOT. THE BRAKING ACTION WAS ENGAGED. THE VEHICLE HAD SLOWED TO ABOUT 5 MPH. MY RIGHT FOOT WAS ON THE BRAKE PEDAL AND THE BRAKING WAS ENGAGED. I THEN HEARD THE SOUND OF THE ENGINE REVVING AT A VERY HIGH RATE. THERE WAS A HIGH WHINING SOUND. I LOST BRAKING AS MY RIGHT FOOT DEPRESSED THE PEDAL ALL THE WAY TO THE FLOOR. THE CAR SUDDENLY ACCELERATED FORWARD AT AN INCREASED SPEED. IT JUMPED THE SIDEWALK CURB, CROSSED THE CONCRETE SIDEWALK, AND SLAMMED INTO A CINDER BLOCK WALL COLUMN ON THE SIDE OF A BUILDING. THE VEHICLE FELT LIKE IT EXPERIENCED SUDDEN UNINTENDED ACCELERATION.

2/11/2020

While driving, my car began to glitch out. The screens started turning on and off, the doors began locking and unlocking, and I lost my ability to steer, brake, and accelerate. It caused me to run a red light and I almost got into a severe accident. This issue has occurred several times, and during more recent occasions the car has turned off completely while driving. There were no warning lights or messages indicating that something was wrong with the car, but sometimes when I turn the car back on, it says “calibrating.” If Buick has sold cars that are capable of losing complete control, this should be investigated immediately.

5/17/2025

The contact's sister owns a 2018 Buick Encore. The contact stated while driving at various speeds, the vehicle inadvertently loss motive power without warning. The vehicle would restart independently and resumed normal operation. The contact had taken the vehicle to a dealer to be diagnosed. The mechanic determined that the turbocharger assembly was defective. The vehicle was repaired. The contact was also informed that the antifreeze had been burning within the engine however, no additional repairs were performed. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was unknown.

5/24/2021

The contact owns a 2018 Buick Encore. The contact stated while the vehicle was parked, the contact's husband noticed there was oil leaking onto the ground underneath the vehicle. The contact’s husband, who is a certified mechanic, diagnosed the vehicle and determined that the failure was caused by a leaking oil cooler pipe. The contact was informed that the oil cooler pipe needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the leak was persistent. The manufacturer was made aware of the failure but provided no assistance. The contact referenced GMC recall 43210; however, the contact was informed that the VIN was not associated with the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 152,000.

12/30/2024

Stabilitrak warning comes on and car stalls out. Passenger seat belt doesn't clip person in correctly.

6/21/2022

The contact owns a 2018 Buick Encore. The contact stated that the rear passenger’s side seat belt was not retracting. The vehicle was taken to the dealer and the contact was informed that the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle warranty had expired. There was no further assistance provided. The failure mileage was 17,846.

1/17/2023

DURING FIRST SNOW OF THE SEASON HERE IN PA, HAD A WET/HEAVY SNOW. SNOW WAS REMOVED FROM WINDSHIELD, BUT NOT THE GULLY BELOW WIPERS. NO BIGGIE, THIS IS HOW WE'VE DONE IT ON EVERY CAR SINCE I WAS A KID, CLEANING OUT THE GULLY WHEN WIPERS CANNOT GO DOWN ALL THE WAY. AS I WAS DRIVING AND SNOW WAS COMING DOWN, SOME FROM ABOVE THE WINDSHIELD CAME DOWN AND ADDED TO WHAT WAS IN THE GULLY. THE WIPERS STOPPED WORKING! IMAGINE MY SURPRISE, THE WIPERS CAME TO A STOP AND WERE NOT MOVING. I COULD NOT SEE IF BLIZZARD LIKE CONDITIONS, PULLED OVER WHEN I COULD, AND STARTED SCRAPING OUT THE GULLY. WIPERS WERE FREAKING OUT DOING A SPASTIC SHORT SPURT AND WOULD NOT CLEAR. RE-STARTED CAR, AND DID THE SAME THING. HAD TO GET EVERY PIECE OF WET PACKED SNOW FROM AREA OF THE GULLY (UNDER WIPERS) AND RE-START CAR FOR WIPERS TO FUNCTION NORMALLY AGAIN. AGAIN, DRIVING, COMING TO A STOP TO MAKE A TURN, AND SNOW ABOVE THE WINDSHIELD THAT HAD ACCUMULATED IN THE HEAVY SNOW, FELL DOWN TO THE WIPER GULLY AND MADE WIPERS STOP COMPLETELY. IT SEEMS THE DESIGN OF THE WIPER MOTOR DOESN'T JUST STOP WHERE IT HAS TO STOP AND THEN KEEP WORKING, AS WITH 99.9 PERCENT OF OTHER CARS MADE IN THE LAST 50 YEARS, IF IT CANNOT RETURN TO COMPLETE HOME, IT JUST STOPS WORKING. NO CAR I'VE EVER OWNED HAS DONE ANYTHING LIKE THIS. TO MAKE MATTERS WORSE, THE WIPERS WERE STILL TRYING EVEN AFTER BEING TURNED OFF AND WAS PINCHING MY HAND AND FINGERS BETWEEN THE HOOD AND WIPER ARMS. AS THEY TRIED TO GET OUT OF THEIR SPASTIC MODE. IT WAS SO BAD, I TOOK A BATH ON TRADING IN THIS CAR FOR A CAR THAT IS KNOWN NOT TO HAVE THAT HAPPEN. AN AWD CAR THAT CANNOT DRIVE IN THE SNOW DUE TO A SERIOUS WIPER MALFUNCTION SHOULD NOT BE SOLD IN THE USA.

11/25/2018

AFTER I BOUGHT THIS CAR 1 YEAR AND A HALF AGO I HAD 2 ENGINE PROBLEMS FIXED ALREADY. NOW, I HAVE BEEN EXPERIMENTING 4 TIMES A TOTAL LACK OF HEADLIGHT AND PANEL LIGHTS WHILE I AM DRIVING. IT LASTS SECONDS, THE IDIOT LIGHTS COME BACK WHILE I AM DRIVING. I WAS VERY SCARED BECAUSE IN ONE OF THESE TIMES I WAS DRIVING AT NIGHT IN A BUSY HIGHWAY AND IT WAS RAINING HEAVILY, I COULD NOT SEE ANYTHING .I TOOK IT TO MCGUIRE TWICE FOR THIS PROBLEM AND THEY CAN NOT FIND ANYTHING WRONG.

9/24/2019

8/14-CAR WAS LACKING POWER, SERVICE MANAGER WAS ABLE TO DUPLICATE ISSUE ON ROAD TEST . 8/24-CAR SERVICE FOR ROUGH IDLE AND LACK OF POWER, SERVICE STABILITRAK LIGHT ON AND CHECK ENGINE LIGHT ON WITH AN ERROR CODE OF P0171. IN SEPTEMBER, CAR STARTED TO SHAKE WHILE IN PARK BUT NO CHECK ENGINE LIGHT, DEALER ADVISE UNABLE TO DO ANY REPAIRS UNLESS CHECK ENGINE LIGHT ON. 11/27- CHECK ENGINE LIGHT ON AGAIN FOR SAME CODE, P0171. VEHICLE IS CURRENTLY IN SHOP. VEHICLE HAS HAD THE SAME ISSUES DEC 2018 AND AT THE TIME OF PURCHASE. GM DEALERS ARE NOT ABLE TO FIX TURBO ISSUE AND P0171 ISSUES. MY VEHICLE IS NOT OPERATING AS DESIGNED AND IT IS A SAFETY ISSUE.

11/29/2019

The contact's girlfriend owns a 2018 Buick Encore. The contact stated while his girlfriend was driving 35 mph, the vehicle inadvertently shifted to neutral and all the door latches unlocked independently. The contact stated that there was no warning light illuminated. The driver continued driving to her destination. The contact stated he also experienced the same failure while driving up a hill. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that the failure persisted. The contact also took the vehicle to O'Meara Buick GMC (2000 W. 104th Ave, Thornton, CO 80234, (720) 712-0951) and the mechanic was unable to duplicate the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 800.

7/26/2021

The contact owns a 2018 Buick Encore. The contact stated while driving at various speeds, the check engine warning light would illuminate as the average miles per gallon decreased. The vehicle was taken to the dealer who stated that the clamps for the turbo hoses were loose. The clamps and hoses were realigned and tightened. The contact stated that the failure recurred 2 months later. The vehicle was taken back to the dealer and the same diagnosis along with a red thread failure. The clamps were realigned and tightened again. The contact stated that the air filter hose was also loose. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000.

9/29/2021

The contact owns a 2018 Buick Encore. The contact stated while driving 25 MPH, the message "Engine Power Reduced" was displayed and the vehicle lost motive power. The contact was able to continue driving; however, the vehicle would not exceed 25 MPH. The vehicle was taken to the dealer where it was diagnosed that the accelerator pedal had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.

1/10/2023

2018 Buick Encore has large area of peeled paint on hood. There is also bubbling unde driver side door handle. I was told the hood issue was to to defective paint and primer. I was also told the repair would be well over one thousand dollars. The car has never been in an accident or had any modification done.

1/30/2025