2018 Volkswagen Tiguan Owner Complaints

THE SAFETY ALERT THAT STOPS YOUR CAR IN CASE OF A COLLISION STOPS MY CAR WITH NONE OR THING IN FRONT OR ON THE SIDE OF IT. MY BACKUP CAMERA STAYS ON CONSISTENTLY WHEN DRIVING FORWARD. THE ELECTRONIC MIDDLE CONSOLE CONSTANTLY FREEZES UP AND WON'T ALLOW ME TO DO ANYTHING OR GOES COMPLETELY BLACK. THIS HAS HAPPENED MULTIPLE TIMES INCLUDING THE MOST RECENT IN THIS COMPLAINT. THE ENGINE ALSO JERKS FORWARD AND IS VERY DANGEROUS TRYING TO PULL OUT ONTO A BUSY STREET. WHEN I MENTIONED THIS TO THE DEALERSHIP THEY SAID THE CAR NEED TO LEARN HOW I DRIVE. IT HAS 6600 MILES ON IT?

3/28/2018

WHEN THE AUTO START/STOP FEATURE IS DISABLED BY TOGGLING THE BUTTON ON THE CENTER CONSOLE, THE CAR DRIVES VERY ROUGH, ESPECIALLY AT SLOW SPEEDS. IT FEELS LIKE THE TRANSMISSION IS HAVING TROUBLE SHIFTING GEARS.

4/12/2018

THE CAR DOES NOT GET MORE THAN 316 MILES TO A FULL TANK. IT ALSO FEELS LIKE THE TRANSMISSION IS JERKING YOU FORWARD WHICH CAUSES THE CAR TO BE REALLY SLUGGISH. THIS IS ALSO DANGEROUS WHEN TRYING TO PULL OUT ON A BUSY STREET. I TOOK IT TO THE DEALERSHIP AND THEY DROVE IT CAME BACK AND TOLD ME I SHOULD ONLY FILL UP AT CERTAIN GAS STATIONS. THEY GAVE ME A LIST AND SAID I HAVE TO USE ONLY PREMIUM GAS I. THE CAR AND ONLY FILL UP AT THESE STATIONS IF I WANT THE EXPECTED GAS MILEAGE.

3/28/2018

WHEN I'M GIVING GAS/ ACCELERATING, THERE IS A "HISSING-SOUND" COMING FROM OUTSIDE AND MORE CLEARER AND LOUDER TO THE PASSENGER SIDE PERSON POSITION. CAN HEAR IT EVEN CLEAR IF I ROLL DOWN THE WINDOWS. SOUND STARTS COMING ANYWHERE FROM 0 - MAX MPH NO MATTER WHICH ROADS I DRIVE IN. DON'T KNOW FOR SURE WHICH PART OF THE CAR IS DOING THE SOUND BUT "ACCELERATION" IS THE CAUSING IT AND WHEN I LET THE CAR ROLL WITHOUT GIVING GAS, THE SOUND STOPS. SO YOU SHOULD DEFINITELY GIVE GAS/ PRESS ACCELERATION PEDAL TO HEAR THIS SOUND. ITS BEEN 9 MONTHS SINCE I PURCHASED THIS CAR AND HAS ROUGHLY 11K MILES ON IT. (TIGUAN SE 2018 4MOTION) SOUNDS FROM DRIVER'S SIDE B COLUMN IS ALSO NOTICEABLY LOUD WHEN DRIVING.

6/4/2018

THE DRIVERS SIDE B PILLAR CONSISTANTLY MAKES AGRESSIVE AND LOUD CRACKING NOISES WHEN DRIVING THE VEHICLE. I HAVE INITIATED A LEMON LAW SUIT WITH VOLKSWAGEN. THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES AND THE CONCERN HAS NOT YET BEEN RECTIFIED. ADDITIONALLY THE DRIVERS SIDE B PILLER FLEXES AND CRACKS WHEN THE REAR DRIVERS SIDE DOOR IS OPENED (THE DOOR IS ATTACHED TO THIS PILLAR). THE SECOND DEALERSHIP WAS ABLE TO REPLICATE THE NOISE WAS WAS VERY CONCERNED. THE SERVICE DIRECTOR TOLD ME THAT PREVIOUS TIGUAN MODELS HAD CONCERNS WITH INSUFFICIENT WELDING WHICH HAS BEEN DOCUMENTED ON SAFERCAR.GOV. IT IS ALSO DOCUMENTED IN MULTIPLE FORUMS. THE SERVICE TICKET INDICATES THAT EXCESS WELDING SLAG WAS DISCOVERED BEHIND THE HEADLINER AND CURTAIN AIRBAG. THE DEALER SAID THAT THIS SHOULD NOT BE HERE. I'M VERY CONCERNED ABOUT THE WELDING INTEGRITY OF THE VEHICLE. THE CAR MAKES VIOLENT CRACKING NOISES DURING ANY BODY FLEX. I'M EXTREMELY CONCERNED ABOUT THE SAFETY OF MY VEHICLE AND MY OVERALL WELL BEING. IN THE EVENT OF A SIDE IMPACT OR GENERAL IMPACT DO NOT BELIEVE THAT THE CAR WILL ADEQUATELY PROTECT ME AND I COULD BE SUBJECT TO SERIOUS BODILY HARM. VOLKSWAGEN REFUSES TO RESPOND OR ASSIST ME IN ANY WAY. THE COMPANY IS NOT CONCERNED ABOUT THEIR CONSUMERS AS CLEARLY EVIDENT IN THEIR MOST RECENT SCANDAL IN WHICH THEY DEFRAUDED THE GOVERNMENT AND CONSUMER WITH FALSE EPA RATINGS WHICH THEY KNOWINGLY CONCEALED. IN INTEREST OF THE GENERAL PUBLIC'S SAFETY PLEASE LAUNCH AN INVESTIGATION IN TO THIS VEHICLE SO THAT LIVES CAN BE SAVED.

10/4/2017

PURCHASED THE 2018 TIGUAN ON SEPTEMBER 16TH, ENTERED SERVICE ON OCTOBER 10TH WITH TWO B PILLAR RATTLES, EXCESSIVE WIND NOISE FROM DRIVERS DOOR AND A SCREEN FLICKER WITH THE BACK-UP CAMERA. CAR HAS REMAINED IN SERVICE FOR 21 DAYS AND NO RESOLUTION FROM VOLKSWAGEN.

10/31/2017

INTERMITTENT ONGOING RATTLE IN THE B PILLARS BEHIND SEAT BELTS..

1/29/2018

CONSISTENT RATTLING NOISE FROM B PILLAR AREA. AFTER SEVERAL ATTEMPTS OF RESOLVING THE ISSUE WITH VOLKSWAGEN, THEY WERE UNABLE TO PROPERLY DIAGNOSE OR FIX. THE RATTLE OCCURS DURING REGULAR DRIVING CONDITIONS, BUT PRIMARILY WHEN DRIVING ON BUMPY SURFACES.

2/8/2018

THE SAFETY ALERT THAT STOPS YOUR CAR IN CASE OF A COLLISION STOPS MY CAR WITH NONE OR THING IN FRONT OR ON THE SIDE OF IT. MY BACKUP CAMERA STAYS ON CONSISTENTLY WHEN DRIVING FORWARD. THE ELECTRONIC MIDDLE CONSOLE CONSTANTLY FREEZES UP AND WON'T ALLOW ME TO DO ANYTHING OR GOES COMPLETELY BLACK. THIS HAS HAPPENED MULTIPLE TIMES INCLUDING THE MOST RECENT IN THIS COMPLAINT. THE ENGINE ALSO JERKS FORWARD AND IS VERY DANGEROUS TRYING TO PULL OUT ONTO A BUSY STREET. WHEN I MENTIONED THIS TO THE DEALERSHIP THEY SAID THE CAR NEED TO LEARN HOW I DRIVE. IT HAS 6600 MILES ON IT?

3/28/2018

THERE IS A RECALL FOR SUNROOF LIGHTING: FROM VW WEBSITE: HIGH HUMIDITY IN THE PANORAMIC SUNROOF AMBIENT LIGHTING BAR LED MODULE (CAUSED BY ENVIRONMENT OR BY LEAVING THE SUNROOF OPEN) COULD LEAD TO A LOCAL SHORT CIRCUIT. IF THIS HAPPENS, THERE IS A RISK OF A FIRE. SO, I BOUGHT HIGHER MODEL BECAUSE I WANTED THIS FEATURE, BUT NOW I CANNOT USE IT BECAUSE VW IS GOING TO DISCONNECT IT? AT THE END, PAY FOR FEATURE, BUT YOU CANNOT USE IT BECAUSE VW CAN'T FIGURE OUT WHICH FIRE TO PUT OUT.

7/31/2018

THE CAR DOES NOT GET MORE THAN 316 MILES TO A FULL TANK. IT ALSO FEELS LIKE THE TRANSMISSION IS JERKING YOU FORWARD WHICH CAUSES THE CAR TO BE REALLY SLUGGISH. THIS IS ALSO DANGEROUS WHEN TRYING TO PULL OUT ON A BUSY STREET. I TOOK IT TO THE DEALERSHIP AND THEY DROVE IT CAME BACK AND TOLD ME I SHOULD ONLY FILL UP AT CERTAIN GAS STATIONS. THEY GAVE ME A LIST AND SAID I HAVE TO USE ONLY PREMIUM GAS I. THE CAR AND ONLY FILL UP AT THESE STATIONS IF I WANT THE EXPECTED GAS MILEAGE.

3/28/2018

WHEN THE AUTO START/STOP FEATURE IS DISABLED BY TOGGLING THE BUTTON ON THE CENTER CONSOLE, THE CAR DRIVES VERY ROUGH, ESPECIALLY AT SLOW SPEEDS. IT FEELS LIKE THE TRANSMISSION IS HAVING TROUBLE SHIFTING GEARS.

4/12/2018

VERY DIM-INVISIBLE HEAD LIGHT-LIGHTENING DURING HEAVY RAINS OR DARK STREET RIDES. FELT SCARY WHILE DRIVING. ALMOST THOUGHT THAT THERE WERE NO HEAD LIGHTS ON THE CAR. FROM THAT POINT I WAS REALLY NOTICING AND THIS IS THE RATING I GIVE FOR THE LIGHTING THE ROAD AT NIGHT DURING MOTION -> 2/10 STATIONARY ->6/10 CITY STREET ->6/10 PLEASE LOOK INTO THIS AND FOR SURE YOU'LL FIND THIS "DEFECT" IN THE BRIGHTNESS OF HEADLIGHTS.

11/20/2017

1) LOW BEAM HEADLIGHTS HAVE A VERY SHORT RANGE, PERHAPS AS LITTLE AS 100 FEET WITH A VERY SHARP CUT-OFF. ALMOST HIT A DEER BECAUSE ALTHOUGH I WAS DRIVING AT 30 MPH, I COULD BARELY SEE THE DEER AS IT CROSSED THE ROAD. THIS WAS EVIDENT ON A STRAIGHT COUNTRY ROAD WITH NO STREET LIGHTS WHILE THE CAR WAS IN MOTION DRIVING STRAIGHT. THIS IS A SERIOUS SAFETY ISSUE BECAUSE IT'S DANGEROUS TO DRIVE ON LOW LIT OR UNLIT ROADS AT NIGHT. THE FIX WOULD BE A REDESIGNED HEADLAMPS (BOTH SIDES) OR A BRIGHTER BULBS. NHTSA SAFETY RATING SITE SHOWS THE PROBLEM CLEARLY. IT'S DANGEROUS. 2) WINDSHIELD WIPERS CONTINUE TO STREAK ALTHOUGH THEY WERE REPLACED BY THE VW DEALER, ELGIN VW, WHICH DID NOT FIX THE PROBLEM. THE STREAKING CREATES A BLIND SPOT ON THE RIGHT PART OF THE WINDSHIELD. UNABLE TO SEE TO THE RIGHT FRONT AT INTERSECTIONS.

1/28/2018

THE VEHICLE HAS A START/STOP FEATURE THAT IS ON BY DEFAULT AND IS DANGEROUS WHEN WAITING TO MAKE A TURN. IT TEMPORARILY SHUTS THE CAR DOWN AND RESTARTS UPON RELEASE OF THE BRAKE PEDAL TO MOVE THE CAR FORWARD WHICH CAUSES SEVERE HESITATION IN EXCELLERATION. TO MAKE MATTERS WORSE THE TRANSMISSION IN THIS VEHICLE JERKS AND HESITATES. WHEN IT DOES FINALLY KICK IN IT CAUSES THE CAR TO SURGE FORWARD TO FAST AND MAKES IT DIFFICULT TO DRIVE AND HANDLE IN A TURN, EPECIALLY WITH ONCOMING TRAFFIC. HAVE ALMOST BEEN T-BONED A FEW TIMES DUE TO BOTH OF THESE ISSUES. WE DONT FEEL SAFE IN THIS VEHICLE!! THESE ISSUES NEED TO BE ADDRESSED BY VOLKSWAGON BEFORE SOMEONE IS SERIOUSLY HURT. WE LOVE THE STYLING AND LOOK OF OUR TIGUAN BUT FEEL THE TRANSMISSION AND START/STOP ISSUES ARE VERY UNSAFE!!

7/5/2018

ENGINE ON THIS VEHICLE IS VERY SLOW TO RESPOND. WHEN I GIVE GAS, IT STRUGGLES TO START MOVING, FEELS LIKE IT IS CARRYING 10K LBS OF LOAD BEHIND. I PUSH GAS PEDDLE TO THE FLOOR AT A SIGNAL LIGHT TO GET AWAY FROM TRAFFIC. CAR WON'T RESPOND FOR ABOUT 1 OR 2 SECONDS, THEN STARTS TO MOVE, BUT VERY SLOW, CRAWLING, THEN STARTS TO SPEED UP. TURBO LAG IS VERY BAD. I DON'T FEEL SAFE. THIS APPEARS TO BE A RECURRING ISSUE THAT IS BEING REPORTED FROM CUSTOMERS. TO BE FRANK, THE SIZE OF THE VEHICLE (LARGER THAN OTHER MODELS) DOES NOT SEEM TO MATCH THE ENGINE SIZE. NHTSA NEEDS TO INVESTIGATE FOR THE SAFETY OF OTHER DRIVERS, PARTICULARLY THOSE WHO SHARE THE SAME FEARS.

8/1/2018

THE DRIVER SIDER SEATBELT DOES NOT RETRACT. FOR EXAMPLE, IF I LOOK OVER MY SHOULDER TO CHECK DIVERS IN OTHER LANES MY SEAT BELT WILL LOOSEN AND WHEN I TURN BACK AROUND TO FACE FORWARD THE BELT DOES NOT AUTOMATICALLY TIGHTEN. I WORRY THIS BELT IS DEFECTIVE AND HAVE NEVER EXPERIENCED THIS IN ANOTHER CAR. I ROUTINELY NEED TO TIGHTEN MY SEATBELT WHILE DRIVING. I AM CONCERNED THAT IF I WERE TO GET INTO AN ACCIDENT IN THIS VEHICLE THE SEATBELT WILL NOT KEEP ME SAFE. THIS HAS BEEN AN ONGOING ISSUE SINCE I PURCHASED THE CAR IN MID-DECEMBER 2017.

1/25/2018

RATTLE NOISE COMING FROM LEFT B-PILLAR ABOVE SEATBELT CONSTANTLY. NEAR LEFT EAR OF DRIVER.. TOLD DEALER ABOUT THE NOISE WHILE ON A TEST DRIVE BEFORE PURCHASE, HE ADVISED US TO BRING THE CAR IN FOR SERVICE. WE TOOK THE CAR IN ON OUR SECOND DAY OF OWNERSHIP AND DEALER DISMISSED THE ISSUE SAYING THEY COULDN'T HEAR THE NOISE. I DID A QUICK INTERNET SEARCH AND TURNED UP NUMEROUS COMPLAINTS AND NHTSA CASES FOR THIS SAME ISSUE. I'D LIKE TO EITHER HAVE THE VEHICLE REPAIRED OR RETURN THE VEHICLE TO THE DEALER FOR A REFUND.

2/12/2018

TODAY, THE CAR STALLED WHILE I WAS STATION/STOPPED AT THE RED LIGHT AND GOT DRAGGED BY THE TRUCK WHICH ALMOST RAN OVER MY CAR. MY CAR'S SENSOR SWITCHED TO EMERGENCY MODE AND WOULD NOT LET ME DRIVE. I WANTED TO DRIVE MY CAR AWAY WHEN I SAW THE DANGER. HOWEVER, L COULD NOT AND ALMOST GOT KILLED AND RAN OVER BY THE 18 WHEELS TRUCK.

9/13/2018

IN MOTION 70MPH AND CONTROL OF VEHICLE LOST TO SYSTEM CAUSING VEHICLE TO SLOW DOWN/BRAKE AT RAPID RATE AMONGST 70 MPH FLOW OF TRAFFIC. PRIOR INCIDENT OCCURRED AT 40 MPH. DRIVER COULD NOT CONTROL SPEED OR BRAKING.

2/18/2019

SEL PREMIUM TRIM LANE ASSIST MALFUNCTION - SYSTEM WILL INACCURATELY DETECT LANE LINES AND ATTEMPT TO ADJUST THE VEHICLE TO THE CENTER OF THE LANE, EVEN WHEN IT ALREADY IS CENTERED IN THE LANE, RESULTING IN THE VEHICLE PULLING INTO THE ADJACENT LANE. HAS NEARLY PULLED THE VEHICLE INTO ADJACENT LANE WITH ANOTHER VEHICLE PRESENT IN THE LANE RESULTING IN NEAR COLLISIONS ON NUMEROUS OCCASIONS. SYSTEM WILL ALSO REGISTER AS THE VEHICLE SOMEHOW DEPARTING INTO THE LANES ON BOTH SIDES OF VEHICLE AT THE SAME TIME, AND WILL ESSENTIALLY LOCK THE STEERING WHEEL IN PLACE. SEE INCLUDED PHOTO EVIDENCE - BOTH LINES ON THE SIDE OF THE VEHICLE ARE SOLID WHITE INDICATING THAT THE DEPARTURE MITIGATION IS ACTIVATED, AND THE GREEN "LANE" ICON INDICATES THAT THE LANE DEPARTURE SYSTEM IS CURRENTLY ACTIVATED. DEALER SERVICE DEPARTMENT RESPONSE: ""NPF UNABLE TO REPRODUCE CUSTOMERS CONCERN".

3/20/2018

THE SAFETY SYSTEMS ON THE VEHICLE ARE SEVERELY DEFECTIVE. THE ACTIVE LANE KEEP ASSIST FREQUENTLY TRIES TO STEER ME INTO OTHER LANES RATHER THAN KEEPING ME IN MY OWN, WHICH HAS NEARLY CAUSED ME TO HAVE SERIOUS COLLISIONS ON MULTIPLE OCCASIONS. THE DEALER AND MANUFACTURER HAVE DISREGARDED MY CONCERNS. HERE IS A VIDEO OF THE ISSUE HAPPENING MULTIPLE TIMES: HTTPS://WWW.YOUTUBE.COM/WATCH?V=6ZZVZGSARLE AND HERE IS A LINK I FOUND JUST TODAY WHERE SOMEONE ELSE REPORTED THIS ISSUE ON AN ONLINE FORUM OVER A YEAR AGO: HTTPS://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/TIGUAN/2018/STEERING/STEERING.SHTML#1 I BELIEVE THAT, GIVEN THE SERIOUS SAFETY CONCERNS, VOLKSWAGEN SHOULD BE PROVIDING ME WITH A FULL REFUND FOR THIS VEHICLE UNDER MY STATE'S LEMON LAW (AND THEY SHOULD BE DOING SO ANYWAYS TO PRESERVE MY SAFETY, TO TAKE ACCOUNTABILITY FOR THE PROBLEMS IN THEIR PRODUCT, AND TO THOROUGHLY INVESTIGATE THE PROBLEM.)

9/5/2018

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE SEAT BELT CHIME ON THE PASSENGER SIDE STARTED TO SOUND AND THE PASSENGER SIDE AIR BAG WARNING INDICATOR BEGAN FLASHING. THE CONTACT STATED THAT THE ONLY THING ON THE PASSENGER SEAT WAS A CELL PHONE. THE CONTACT REMOVED THE CELL PHONE FROM THE PASSENGER SEAT AND THE CHIME STOPPED. THE CONTACT SLIGHTLY PLACED HER HAND ON THE PASSENGER SEAT AND THE CHIME STARTED AGAIN. THE CONTACT DROVE THE VEHICLE TO THE DEALER (SOUTH MOTORS VOLKSWAGEN, 17930 S DIXIE HIGHWAY, MIAMI, FLORIDA 33157) FOR DIAGNOSTIC TESTING. THE DEALER KEPT THE VEHICLE FROM 04/13/18 UNTIL 04/17/18, BUT FOUND NO FAILURES. THE DEALER STATED THAT A HEAD ENGINEER WOULD EVALUATE THE VEHICLE ON 04/18/18. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,355.

4/17/2018

SINCE NOVEMBER 2018 OF THIS YEAR THE SEAT BELT ON THE DRIVER'S SIDE DOES NOT FEEL RIGHT IT SEEMS LOOSE AND THE LIGHT ILLUMINATES RED AND COMES ON RANDOMLY AND CHIMES. THE SEAT BELTS LOOKS AND FEELS CHEAPLY MADE. IT HAS ONLY GOTTEN WORSE SINCE THE AIRBAG MODULE WAS REPLACED BY DEALERSHIP. DEALERSHIP SAYS THE LOOSENESS OF THE BELT IS NORMAL.THEY CLAIM WHEN THEY DRIVE IT THE RED SYMBOL NEVER COMES ON OR CHIMES. IT IS NEVER PICKED UP AS A CODE ON THE VW CAR NET OR ON THEIR MACHINE. WHAT AM I SUPPOSED TO DO? I WANT THESE SEAT BELTS TO BE REPLACED. IT ONLY COMES ON WHEN THE CAR IS IN MOTION AND DRIVING THE CAR.THE DEALERSHIP SAYS NOTHING IS WRONG. I AM STUCK BETWEEN A ROCK AND A HARD PLACE

12/22/2018

PURCHASED THE 2018 TIGUAN ON SEPTEMBER 16TH, ENTERED SERVICE ON OCTOBER 10TH WITH TWO B PILLAR RATTLES, EXCESSIVE WIND NOISE FROM DRIVERS DOOR AND A SCREEN FLICKER WITH THE BACK-UP CAMERA. CAR HAS REMAINED IN SERVICE FOR 21 DAYS AND NO RESOLUTION FROM VOLKSWAGEN.

10/31/2017

1) LOW BEAM HEADLIGHTS HAVE A VERY SHORT RANGE, PERHAPS AS LITTLE AS 100 FEET WITH A VERY SHARP CUT-OFF. ALMOST HIT A DEER BECAUSE ALTHOUGH I WAS DRIVING AT 30 MPH, I COULD BARELY SEE THE DEER AS IT CROSSED THE ROAD. THIS WAS EVIDENT ON A STRAIGHT COUNTRY ROAD WITH NO STREET LIGHTS WHILE THE CAR WAS IN MOTION DRIVING STRAIGHT. THIS IS A SERIOUS SAFETY ISSUE BECAUSE IT'S DANGEROUS TO DRIVE ON LOW LIT OR UNLIT ROADS AT NIGHT. THE FIX WOULD BE A REDESIGNED HEADLAMPS (BOTH SIDES) OR A BRIGHTER BULBS. NHTSA SAFETY RATING SITE SHOWS THE PROBLEM CLEARLY. IT'S DANGEROUS. 2) WINDSHIELD WIPERS CONTINUE TO STREAK ALTHOUGH THEY WERE REPLACED BY THE VW DEALER, ELGIN VW, WHICH DID NOT FIX THE PROBLEM. THE STREAKING CREATES A BLIND SPOT ON THE RIGHT PART OF THE WINDSHIELD. UNABLE TO SEE TO THE RIGHT FRONT AT INTERSECTIONS.

1/28/2018

THE SAFETY ALERT THAT STOPS YOUR CAR IN CASE OF A COLLISION STOPS MY CAR WITH NONE OR THING IN FRONT OR ON THE SIDE OF IT. MY BACKUP CAMERA STAYS ON CONSISTENTLY WHEN DRIVING FORWARD. THE ELECTRONIC MIDDLE CONSOLE CONSTANTLY FREEZES UP AND WON'T ALLOW ME TO DO ANYTHING OR GOES COMPLETELY BLACK. THIS HAS HAPPENED MULTIPLE TIMES INCLUDING THE MOST RECENT IN THIS COMPLAINT. THE ENGINE ALSO JERKS FORWARD AND IS VERY DANGEROUS TRYING TO PULL OUT ONTO A BUSY STREET. WHEN I MENTIONED THIS TO THE DEALERSHIP THEY SAID THE CAR NEED TO LEARN HOW I DRIVE. IT HAS 6600 MILES ON IT?

3/28/2018

VEHICHLES AUTO ON OFF POWER SYSTEM ENABLES WHILE TURNING, STOPPED, OR PARKED IF SEATBELT IS BUCKLED. TURNS MADE COMPLICATED IF ENGINES AUTO STOP COMES ON. VEHICHLE UNABLE TO MAKE COMPLETE TURN WITH EASE AT A COAST WHILE AUTO STOP KICKS ON. TURNING INTO PARKING SPOT AUTO ENGINE SYSTEM KICKED TO OFF. CAR DID NOT TURN WELL CAUSING CAR TO NOT TURN EAISLY LIKE THERE WAS NO POWER OR POWER STEERING. CAR BUMPED INTO CAR NEXT TO IT WHICH WAS PARKED. CAUSING FRONT PASSANGER DAMAGE.

7/17/2018

I PURCHASED A BRAND NEW 2018 VW TIGUAN FROM A CAR DEALERSHIP IN MY TOWN. TWO WEEKS LATER THEY CALLED ME AND ASKED ME TO BRING IT BACK IN TO HAVE IT INSPECTED FOR A POSSIBLE RECALL. AFTER AN HOUR OF SITTING AROUND WAITING FOR THEM TO CHECK I FINALLY WENT TO THEIR DESK AND ASKED WHAT WAS GOING ON. THEY TOLD ME THAT MINE WAS RECALLED AND THEY COULDN'T LET ME LEAVE WITH MY CAR. THEN THEY SPENT 2 HOURS TRYING TO FIGURE OUT WHAT TO DO BECAUSE THEY WEREN'T SURE IF THEY SHOULD GET ME A RENTAL CAR OR A LOANER. EVENTUALLY THEY GOT ME A RENTAL CAR AND ARE COVERING THE COST OF THAT. BUT NOW I'M LOOKING INTO THE SPECIFIC RECALL '42I7' AND IT WOULD SEEM THAT THE RECALL MAY HAVE BEEN IN PLACE PRIOR TO THEM SELLING ME THE CAR. I TEST DROVE THE CAR ON MAY 3RD 2018 AND SUBMITTED A LOAN APPLICATION. I CAME BACK THE NEXT DAY MAY 4TH 2018 TO SIGN THE PAPERS AND TAKE DELIVERY OF THE CAR. I WANT TO KNOW IF THE DEALER BROKE STATE OF WI LAWS BY SELLING ME A NEW CAR WITH A DANGEROUS RECALL OUT FOR IT. NOW I HAVE TO WAIT A MONTH FOR PARTS TO COME IN. CAN I TAKE SOME SORT OF ACTION AGAINST MY DEALERSHIP FOR THIS?

5/28/2018

RATTLING NOISE OVER ANY UNEVEN SURFACE WORSE AT LOW SPEEDS. VOLKSWAGEN TEC TOLD ME THAT WAS JUST THE WAY IT'S BUILT. I SMELL SOMETHING FISHY BREWING WITH THE SUSPENSION AND VOLKSWAGEN CLAIM THAT IT'S A NORMAL NOISE IS BEYOND ME I'M DEBATING ON GOING FOR A LEMON LAW REFUND IF IT'S NOT RESOLVED

11/18/2018

THE THIRD ROW OF THIS VEHICLE IS UNSAFE TO TRANSPORT PASSENGERS TALLER THAN 5'3' ACCORDING TO A WARNING ON PG.95 OF THE OWNER'S MANUAL. THIS INFORMATION IS NOT AVAILABLE IN ANY OF THE OTHER LITERATURE ABOUT THE VEHICLE.

12/20/2017

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE SEAT BELT CHIME ON THE PASSENGER SIDE STARTED TO SOUND AND THE PASSENGER SIDE AIR BAG WARNING INDICATOR BEGAN FLASHING. THE CONTACT STATED THAT THE ONLY THING ON THE PASSENGER SEAT WAS A CELL PHONE. THE CONTACT REMOVED THE CELL PHONE FROM THE PASSENGER SEAT AND THE CHIME STOPPED. THE CONTACT SLIGHTLY PLACED HER HAND ON THE PASSENGER SEAT AND THE CHIME STARTED AGAIN. THE CONTACT DROVE THE VEHICLE TO THE DEALER (SOUTH MOTORS VOLKSWAGEN, 17930 S DIXIE HIGHWAY, MIAMI, FLORIDA 33157) FOR DIAGNOSTIC TESTING. THE DEALER KEPT THE VEHICLE FROM 04/13/18 UNTIL 04/17/18, BUT FOUND NO FAILURES. THE DEALER STATED THAT A HEAD ENGINEER WOULD EVALUATE THE VEHICLE ON 04/18/18. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,355.

4/17/2018

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING UNKNOWN SPEEDS ON ROUGH TERRAIN, THERE WAS AN ABNORMAL TICKING, RATTLING, AND KNOCKING NOISE EMERGING FROM THE FRAME. THE VEHICLE WAS TAKEN TO HAMILTON VOLKSWAGEN (2200 NJ-33 HAMILTON, NJ 08690, 844-858-4565) WHERE IT WAS DIAGNOSED THAT THE B PILLAR NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 181087619. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.

8/9/2018

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V467000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PACIFIC VOLKSWAGEN (14900 HINDRY AVE, HAWTHORNE, CA 90250, (310) 803-9609) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

8/16/2018

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE FILLING THE TIRES WITH AIR, THE CONTACT NOTICED THAT THE BRAKE ROTORS WERE WORN OUT. THE VEHICLE WAS TAKEN TO RICK CASE VOLKSWAGEN (3520 WESTON RD, WESTON, FL 33331) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS WERE EATING UP THE BRAKE ROTORS AND THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,900.

4/19/2019

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE SEAT BELT INDICATOR FLASHED AND A CHIME WAS HEARD EVEN WHEN THE DRIVER'S SEAT BELT WAS SECURED. FLOW VOLKSWAGEN OF CHARLOTTESVILLE (1313 RICHMOND RD, CHARLOTTESVILLE, VA 22911, (434) 296-4147) WAS NOTIFIED SEVERAL TIMES, BUT WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS CURRENTLY AT THE DEALER BEING DIAGNOSED. IN ADDITION, THERE WAS A DELAY IN PROVIDING THE PART CONCERNING AN UNKNOWN RECALL FOR THE AMBIENT LIGHTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBERS: EA18005 (SEAT BELTS) AND PE18001 (SEAT BELTS); HOWEVER, THE FAILURE WAS RELATED. THE MANUFACTURER WAS NOTIFIED OF THE SEAT BELT FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60. ..*BF*JB

5/2/2019