2017 Volkswagen Tiguan Owner Complaints

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS INVOLVED IN ACCIDENT ON 04/16/18 AND THE AIRBAGS DID NOT DEPLOY CAUSING MY HEAD TO WHIP EVERY WHICH WAY!!

4/19/2018

NOTHING HAPPENED, SIMPLY I RECEIVED THE LETTER FROM VOLKSWAGEN AND AN IMPORTANT INFORMATION ABOUT COMPLIANCE RECALL 69V2 - DRIVER AIRBAG. THIS NOTICE WAS SENT TO ME IN ACCORDANCE WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. VOLKSWAGEN HAS DECIDED THAT CERTAIN 2017-2018 MODEL YEAR VOLKSWAGEN TIGUAN LIMITED VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 208 "OCCUPANT CRASH PROTECTION." THEIR RECORDS SHOW THAT I AM THE OWNER OF A VEHICLE AFFECTED BY THIS ACTION.

5/3/2018

MY 2017 VOLKSWAGEN TIGUAN HAS 19,000 MILES ON IT. I JUST BOUGHT IT FROM A HONDA DEALERSHIP (SINGLE OWNER, LEASED) BODY IS IN LIKE NEW SHAPE. THE CAR HAS STALLED ON WHILE DRIVING 6 TIMES TOTAL, ON 3 DIFFERENT OCCASIONS, WHILE DRIVING. THE ENGINE JUST SHUT OFF WITHOUT WARNING (STALLED OUT) WHILE THE CAR WAS MOVING OVER 40MPH AND AN EPC LIGHT CAME ON. THIS IS EXTREMELY DANGEROUS, AND LEFT MY FAMILY IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. A CAR ENGINE SHOULD NEVER SHUT OFF WHILE DRIVING AND NOW HAS ME FEELING VERY UNSAFE WHEN DRIVING IT. IT HAS BEEN IN AND OUT OF THE LOCAL VW DEALERSHIP FOR 3 WEEKS. THIS CAR IS ONLY A YEAR OLD AND HAS LESS THAN 20,000 MILES ON IT. IT SHOULD NOT BE STALLING OUT WITHOUT WARNING AND LEAVING MY FAMILY IN SEVERELY DANGEROUS SITUATIONS. THERE IS NO INDICATION BEFORE HAND THAT THE CAR IS GOING TO STALL. AFTER IT STALLS OUT IT CAN TAKE UP TO 5 MINUTES TO START AGAIN. HOLDING THE START BUTTON (WHILE PUTTING THE CAR IN NEUTRAL BECAUSE IT STALLED OUT WHILE DRIVING) TO HOPEFULLY GET IT TO START AGAIN ON A DANGEROUS HIGHWAY IN MOTION IN TRAFFIC WITH NOTHING BUT A PRAYER TO HELP US. THIS NEEDS TO BE FIXED. I WOULD RATHER HAVE MY FAMILY SAFE AND MY CAR ENGINE DESTROY ITSELF, RATHER THAN THE CURRENT PROCESS OF MY CAR ENGINE "SHUTTING ITSELF DOWN WITHOUT WARNING TO SAVE ITSELF" WHILE LEAVING MY FAMILY IN DANGEROUSLY UNSAFE SITUATIONS WHILE DRIVING WITH A CAR THAT TURNS ITSELF OFF AS IT PLEASES POTENTIALLY CREATING A SITUATION IN WHICH MY FAMILY COULD BE INJURED OR WORSE (AS IT SHUTS ITSELF DOWN WITH A MIND OF ITS OWN WHEN IT THINKS THERE IS A PROBLEM). THIS CAR IS NEW AND HAS BEEN AT THE DEALERSHIP LONGER THAN IN MY DRIVEWAY. I DO NOT FEEL SAFE LETTING MY FAMILY DRIVE IT. I LOST CONFIDENCE IN THIS CAR AND HAVE GREAT DOUBT IN ITS FUTURE AFFORDABILITY AND SAFETY, RELIABILITY. I AM VERY, VERY CONCERNED.

5/16/2018

WHILE DRIVING AT A CONSTANT SPEED OR DECELERATING THE ENGINE WILL STALL WITHOUT WARNING. THE ENGINE RUNS SO QUIETLY THE ONLY INDICATION THAT IT HAS STALLED IS THERE IS NO POWER AND THE STEERING BECOMES MORE DIFFICULT AS THE VEHICLE GETS SLOWER. IT DOESN'T SEEM TO MATTER YOUR SPEED, IT WILL JUST STALL AND THIS CAN BE INCREDIBLY DANGEROUS. ORIGINALLY HAPPENED IN 2017 AND TOOK TO THE VW DEALERSHIP BUT THEY COULDN'T FIND ANYTHING WRONG. IT IS HAPPENING AGAIN TODAY AND EARLIER THIS WEEK 8/19/2018

8/19/2018

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS INVOLVED IN ACCIDENT ON 04/16/18 AND THE AIRBAGS DID NOT DEPLOY CAUSING MY HEAD TO WHIP EVERY WHICH WAY!!

4/19/2018

MY 2017 VOLKSWAGEN TIGUAN HAS 19,000 MILES ON IT. I JUST BOUGHT IT FROM A HONDA DEALERSHIP (SINGLE OWNER, LEASED) BODY IS IN LIKE NEW SHAPE. THE CAR HAS STALLED ON WHILE DRIVING 6 TIMES TOTAL, ON 3 DIFFERENT OCCASIONS, WHILE DRIVING. THE ENGINE JUST SHUT OFF WITHOUT WARNING (STALLED OUT) WHILE THE CAR WAS MOVING OVER 40MPH AND AN EPC LIGHT CAME ON. THIS IS EXTREMELY DANGEROUS, AND LEFT MY FAMILY IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. A CAR ENGINE SHOULD NEVER SHUT OFF WHILE DRIVING AND NOW HAS ME FEELING VERY UNSAFE WHEN DRIVING IT. IT HAS BEEN IN AND OUT OF THE LOCAL VW DEALERSHIP FOR 3 WEEKS. THIS CAR IS ONLY A YEAR OLD AND HAS LESS THAN 20,000 MILES ON IT. IT SHOULD NOT BE STALLING OUT WITHOUT WARNING AND LEAVING MY FAMILY IN SEVERELY DANGEROUS SITUATIONS. THERE IS NO INDICATION BEFORE HAND THAT THE CAR IS GOING TO STALL. AFTER IT STALLS OUT IT CAN TAKE UP TO 5 MINUTES TO START AGAIN. HOLDING THE START BUTTON (WHILE PUTTING THE CAR IN NEUTRAL BECAUSE IT STALLED OUT WHILE DRIVING) TO HOPEFULLY GET IT TO START AGAIN ON A DANGEROUS HIGHWAY IN MOTION IN TRAFFIC WITH NOTHING BUT A PRAYER TO HELP US. THIS NEEDS TO BE FIXED. I WOULD RATHER HAVE MY FAMILY SAFE AND MY CAR ENGINE DESTROY ITSELF, RATHER THAN THE CURRENT PROCESS OF MY CAR ENGINE "SHUTTING ITSELF DOWN WITHOUT WARNING TO SAVE ITSELF" WHILE LEAVING MY FAMILY IN DANGEROUSLY UNSAFE SITUATIONS WHILE DRIVING WITH A CAR THAT TURNS ITSELF OFF AS IT PLEASES POTENTIALLY CREATING A SITUATION IN WHICH MY FAMILY COULD BE INJURED OR WORSE (AS IT SHUTS ITSELF DOWN WITH A MIND OF ITS OWN WHEN IT THINKS THERE IS A PROBLEM). THIS CAR IS NEW AND HAS BEEN AT THE DEALERSHIP LONGER THAN IN MY DRIVEWAY. I DO NOT FEEL SAFE LETTING MY FAMILY DRIVE IT. I LOST CONFIDENCE IN THIS CAR AND HAVE GREAT DOUBT IN ITS FUTURE AFFORDABILITY AND SAFETY, RELIABILITY. I AM VERY, VERY CONCERNED.

5/16/2018

WHILE DRIVING AT A CONSTANT SPEED OR DECELERATING THE ENGINE WILL STALL WITHOUT WARNING. THE ENGINE RUNS SO QUIETLY THE ONLY INDICATION THAT IT HAS STALLED IS THERE IS NO POWER AND THE STEERING BECOMES MORE DIFFICULT AS THE VEHICLE GETS SLOWER. IT DOESN'T SEEM TO MATTER YOUR SPEED, IT WILL JUST STALL AND THIS CAN BE INCREDIBLY DANGEROUS. ORIGINALLY HAPPENED IN 2017 AND TOOK TO THE VW DEALERSHIP BUT THEY COULDN'T FIND ANYTHING WRONG. IT IS HAPPENING AGAIN TODAY AND EARLIER THIS WEEK 8/19/2018

8/19/2018

UPON STARTING AND DRIVING OUR 2017 TIGUAN WHICH HAS 8000 MILES ON IT THE STEERING SYSTEM RED WARNING LIGHT CAME ON AND THE VEHICLE LOST ALL POWER STEERING. IN FACT IT WAS VIRTUALLY IMPOSSIBLE TO STEER IT AT ALL. AND IM A REASONABLY ARM-STRONG MALE. IM LUCKY THIS DIDN'T HAPPEN ON AN INTERSTATE OR AT HIGHER SPEEDS OR I WOULD HAVE BEEN IN AN ACCIDENT. IT OCCURRED ON A SURFACE ROAD WHILE I WAS TRAVELLING 30 MPH. OUTSIDE TEMP WAS 2 DEGREES ABOVE 0.

2/20/2020

I PURCHASED THIS VEHICLE ON FEBRUARY 3RD, 2017. FOR SEVEN MONTHS I'VE EXPERIENCED ESCALATING HEALTH ISSUES SUCH AS: 'MODERATE HEADACHES 'MODERATE TO SEVERE SINUS AND EAR PRESSURE/PAIN 'LUNG/THROAT IRRITATION 'LIGHT-HEADINESS 'BALANCE ISSUES 'NAUSEA 'MODERATE TO SEVERE VERTIGO 'CONFUSION 'MEMORY ISSUES 'AND MOST RECENTLY MUSCLE/LIMB TREMORS/TWITCHING THESE SYMPTOMS INTENSIFY WHEN USING THE CAR'S HVAC UNIT (HEATER/AC). OR WHEN SITTING IN THE CAR WITH THE WINDOWS UP FOR MORE THAN 15-20 MINUTES (WITH HVAC TURNED-OFF). AFTER UNSUCCESSFULLY ATTEMPTING TO REMEDY THE SITUATION MYSELF BY BUYING AND INSTALLING A NEW 'ACTIVATED CARBON' CABIN FILTER AND PUTTING BOWLS OF BAKING SODA UNDER MY SEATS (YES, THAT'S HOW DESPERATE I WAS) I OFFICIALLY CONTACTED THE DEALER WHERE I ORIGINALLY PURCHASED THE CAR FROM. THE DEALER PERFORMED A SERVICE CALLED 'AIR CONDITIONING DEODORIZING.' UNFORTUNATELY, FOR ME THE SERVICE MADE MY SYMPTOMS MUCH WORSE! IN ADDITION TO THE HEADACHES AND SINUS ISSUES, THE SERVICE CAUSED THE VERTIGO, CONFUSION, MEMORY, AND TREMORS. EVENTUALLY, I WAS REFERRED TO VW'S 'CUSTOMER CARE.' AFTER ONE CALL AND A FEW DAYS OF 'RESEARCHING' VW CONCLUDED THEY ARE NOT RESPONSIBLE AND WILL NOT TRY TO REMEDY THE SITUATION. AND NOW I'M STUCK WITH A CAR THAT IS LITERALLY MAKING ME SICK. VERY STRANGE THAT I DO NOT HAVE THESE SYMPTOMS WHEN SITTING IN OTHER NEW CARS. IN CONCLUSION, IF YOU HAVE CHEMICAL SENSITIVITIES OR HAVE VERY YOUNG CHILDREN WHO ARE MORE SUSCEPTIBLE TO THE EFFECTS OF VOLATILE ORGANIC COMPOUNDS (VOCS), DON'T BUY THIS CAR. SAVE YOURSELF AND THOSE YOU LOVE FROM THE HASSLE OF HEALTH ISSUES, DOCTOR'S VISITS AND DEALING WITH A COMPANY WHO SIMPLY, DOES NOT CARE.

9/9/2017

RANDOMLY, WHEN ACCELERATING FROM A FULL STOP, THE CAR WILL MOVE A COUPLE OF FEET THEN LOSE ALL ACCELERATION POWER. STEPPING HARDER ON THE GAS PEDAL DOES NOT WORK. THE ONLY WAY TO GET THE CAR TO ACCELERATE IS TO ENTIRELY DISENGAGE AND RE-ENGAGE THE GAS PEDAL. THIS DOES NOT HAPPEN ALL THE TIME, NO LIGHTS OR WARNINGS COME ON AND NOTHING SHOWS UP WHEN THE REPAIR PEOPLE HOOK IT UP TO A COMPUTER. THIS IS A HUGE SAFETY FACTOR AS IT USUALLY HAPPENS WHEN TURNING LEFT (DOES NOT HAPPEN WHEN TURNING TO THE RIGHT. USUALLY, WHEN TURNING LEFT, A PERSON HAS TRAFFIC COMING AT THEM FROM THE RIGHT. I HAVE TRIED SEVERAL THINGS SUCH AS EASING ON THE ACCELERATOR, STEPPING QUICKER ON THE ACCELERATOR, EASING THEN STEPPING QUICKER, NOTHING SEEMS TO MATTER IT STILL JUST LOSES ALL PROPULSION AT RANDOM TIME BUT ONLY WHEN STARTING FROM A FULL STOP. THIS HAPPENS GENERALLY ON THE CITY STREETS AND ALWAYS FROM A FULL STOP. THIS BEGAN WHEN I GOT THE CAR (NEW, ONLY 27 MILES ON IT)

6/20/2018

The contact's daughter owns a 2017 Volkswagen Tiguan. The contact stated while his daughter was driving at various speeds and turning the steering wheel, the steering wheel emitted abnormal sounds. The tire pressure monitor system warning light and the airbag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring needed to be replaced however, the part was not yet available. Additionally, the contact stated that the horn would fail to honk when engaged. The contact stated while his daughter was driving at an undisclosed speed, the horn was engaged but failed to honk, causing another vehicle to crash into the front passenger side of his daughter's vehicle. The contact stated that it was a minor crash. The airbags did not deploy. There were no injuries sustained. A police report was filed. There was no further information provided. The dealer was notified of the failure and informed the contact that the part to repair the vehicle was still on national backorder. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 26,749.

4/28/2022

Volkswagen has a national shortage on clock springs and they are going out left and right on everyone's vehicle. I have a number of friends that once again have taken issue against VW who are more than willing to allow their customers to drive their defective vehicles. The clock spring causes the horn to malfunction and not sound. Also the passenger side airbag is also no longer operable. Driving a vehicle in this condition is a hazard and VW Corporation has once again passed the buck. Imagine how many young persons are driving around without the maturity enough to realize the precarious situation they are in? My dealership showed me a thick stack of customers all waiting for the same part. Additionally, how can my vehicle pass inspection which is now due without the basic safety features working as described? Action needs to be taken now.

4/29/2022

PURCHASED 05/19/2017. HORN AND DASHBOARD LIGHTS DID NOT WORK IN APPROXIMATELY 12/2017. WAS REPAIRED AND TOLD WAS A COIL PROBLEM. THEN ON 04/12/18 IT SUDDENLY FLASHED ALL THE DASHBOARD AND STEERING WHEEL LIGHTS IN THE MIDDLE OF MY DRIVING AND SUDDENLY DIED ON ME WHEN I TURNED INTO MY DRIVEWAY AND THE STEERING WHEEL GOT LOCKED. LUCKILY HAPPENED NEAR MY DRIVEWAY!! HAD TO BE TOWED AND TOLD THEY FIXED THE BATTERY PROBLEM. THE NEXT DAY IT ACTED UP AGAIN WHEREBY THE RADIO KEPT SHUTTING OFF AND COMING BACK ON! BEFORE I COULD TAKE IT IN AGAIN I WAS INVOLVED IN ACCIDENT ON 04/16/18 AND THE AIRBAGS DID NOT DEPLOY CAUSING MY HEAD TO WHIP EVERY WHICH WAY!!

4/19/2018

WHEN DRIVING DOWN AN INCLINE ON THE ROAD, THE CAR WILL DOWNSHIFT SO HARD THAT THE RPMS WILL GO REALLY HIGH FOR A FEW SECONDS. I AM NOT SURE IF THIS IS NORMAL OR IF IT IS OK FOR THE ENGINE.

5/28/2019

NOTHING HAPPENED, SIMPLY I RECEIVED THE LETTER FROM VOLKSWAGEN AND AN IMPORTANT INFORMATION ABOUT COMPLIANCE RECALL 69V2 - DRIVER AIRBAG. THIS NOTICE WAS SENT TO ME IN ACCORDANCE WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. VOLKSWAGEN HAS DECIDED THAT CERTAIN 2017-2018 MODEL YEAR VOLKSWAGEN TIGUAN LIMITED VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 208 "OCCUPANT CRASH PROTECTION." THEIR RECORDS SHOW THAT I AM THE OWNER OF A VEHICLE AFFECTED BY THIS ACTION.

5/3/2018

MY 2017 VOLKSWAGEN TIGUAN HAS 19,000 MILES ON IT. I JUST BOUGHT IT FROM A HONDA DEALERSHIP (SINGLE OWNER, LEASED) BODY IS IN LIKE NEW SHAPE. THE CAR HAS STALLED ON WHILE DRIVING 6 TIMES TOTAL, ON 3 DIFFERENT OCCASIONS, WHILE DRIVING. THE ENGINE JUST SHUT OFF WITHOUT WARNING (STALLED OUT) WHILE THE CAR WAS MOVING OVER 40MPH AND AN EPC LIGHT CAME ON. THIS IS EXTREMELY DANGEROUS, AND LEFT MY FAMILY IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. A CAR ENGINE SHOULD NEVER SHUT OFF WHILE DRIVING AND NOW HAS ME FEELING VERY UNSAFE WHEN DRIVING IT. IT HAS BEEN IN AND OUT OF THE LOCAL VW DEALERSHIP FOR 3 WEEKS. THIS CAR IS ONLY A YEAR OLD AND HAS LESS THAN 20,000 MILES ON IT. IT SHOULD NOT BE STALLING OUT WITHOUT WARNING AND LEAVING MY FAMILY IN SEVERELY DANGEROUS SITUATIONS. THERE IS NO INDICATION BEFORE HAND THAT THE CAR IS GOING TO STALL. AFTER IT STALLS OUT IT CAN TAKE UP TO 5 MINUTES TO START AGAIN. HOLDING THE START BUTTON (WHILE PUTTING THE CAR IN NEUTRAL BECAUSE IT STALLED OUT WHILE DRIVING) TO HOPEFULLY GET IT TO START AGAIN ON A DANGEROUS HIGHWAY IN MOTION IN TRAFFIC WITH NOTHING BUT A PRAYER TO HELP US. THIS NEEDS TO BE FIXED. I WOULD RATHER HAVE MY FAMILY SAFE AND MY CAR ENGINE DESTROY ITSELF, RATHER THAN THE CURRENT PROCESS OF MY CAR ENGINE "SHUTTING ITSELF DOWN WITHOUT WARNING TO SAVE ITSELF" WHILE LEAVING MY FAMILY IN DANGEROUSLY UNSAFE SITUATIONS WHILE DRIVING WITH A CAR THAT TURNS ITSELF OFF AS IT PLEASES POTENTIALLY CREATING A SITUATION IN WHICH MY FAMILY COULD BE INJURED OR WORSE (AS IT SHUTS ITSELF DOWN WITH A MIND OF ITS OWN WHEN IT THINKS THERE IS A PROBLEM). THIS CAR IS NEW AND HAS BEEN AT THE DEALERSHIP LONGER THAN IN MY DRIVEWAY. I DO NOT FEEL SAFE LETTING MY FAMILY DRIVE IT. I LOST CONFIDENCE IN THIS CAR AND HAVE GREAT DOUBT IN ITS FUTURE AFFORDABILITY AND SAFETY, RELIABILITY. I AM VERY, VERY CONCERNED.

5/16/2018

WHILE BRAKING ON ROUGH OR UNEVEN PAVEMENT, THE BRAKE PEDAL PULSATES AND THE BRAKES MAKE A GRINDING NOISE. NORMAL BRAKE PRESSURE WAS APPLIED DURING INCIDENTS. ONLY HAPPING A FEW TIMES A DAY.

5/1/2018

THE ROTORS SEEM TO BE GRABBING WHEN STOPPING. I BOUGHT THE CAR WITH ALMOST 13000 MILES ON IT AND IT STARTED SHORTLY THERE AFTER. I THINK THAT IS TOO SOON FOR THIS SORT OF THING TO BEGIN.

5/28/2019

NOTHING HAPPENED, SIMPLY I RECEIVED THE LETTER FROM VOLKSWAGEN AND AN IMPORTANT INFORMATION ABOUT COMPLIANCE RECALL 69V2 - DRIVER AIRBAG. THIS NOTICE WAS SENT TO ME IN ACCORDANCE WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. VOLKSWAGEN HAS DECIDED THAT CERTAIN 2017-2018 MODEL YEAR VOLKSWAGEN TIGUAN LIMITED VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 208 "OCCUPANT CRASH PROTECTION." THEIR RECORDS SHOW THAT I AM THE OWNER OF A VEHICLE AFFECTED BY THIS ACTION.

5/3/2018

WHILE DRIVING AT APPROX 30 MPH SLOWING DOWN FOR A RED LIGHT, ON A CITY STREET, THE PANORAMIC SUNROOF EXPLODED. NOTHING STRUCK THE CAR, NO OTHER TRAFFIC WAS WITHIN 200 YARDS, AND NOTHING ABOVE. IT SOUNDED LIKE A POP, THEN GLASS SHARDS FELL IN REAR PASSENGER SEATING AREA. NO ONE WAS INJURED. SUNROOF IS RAISED UP, INDICATING PRESSURE FORCED IT UP AS OPPOSED TO SOMETHING HITTING FROM ABOVE.

7/27/2020

The contact owns a 2017 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact was unable restart the vehicle. The vehicle was towed to the local dealer who diagnosed that the fuel pump and the timing chain were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 37,000.

7/13/2022

The contact owns a 2017 Volkswagen Tiguan. The contact stated that while his daughter was starting the vehicle, she became aware that the check engine warning light was illuminated. The vehicle was taken to the dealer for diagnostic testing. The contact was informed that the N80 purge valve needed to be replaced. The vehicle was repaired. The manufacture was contacted but offered no assistance. The contact was referred to the NHTSA for assistance. The failure mileage was 55,780.

8/1/2022

VW NEW MODEL INSIDE REARVIEW MIRRORS ARE SELF DIMMING (ELECTRICALLY) BUT THEY DO NOT DIM AS MUCH AS THE MECHANICALLY (DRIVER) DIMMING MIRROR OF PRIOR YEARS. DRIVER EYE FATIGUE AND GLARE, ESPECIALLY FOR OLDER DRIVERS, WITH THIS DEVICE IS MADE UNBEARABLE, ESPECIALLY WITH NEW WHITE, HALOGEN FOLLOWING HEADLIGHTS. IF THERE IS A SPECIFICATION FOR A MIRROR DIMMING FEATURE, IT IS NOT BEING MET BY VW, SINCE ANY REGULATION WOULD REQUIRE COMPLIANCE EQUAL TO PRIOR TYPE DIMMING MIRRORS.

5/24/2017

REAR LIGHTS ARE NOT ADEQUATE. ILLUMINATION IS UNEVEN IN PATTERN.

7/17/2018

Tires treads are peeling or shredded at 40.000 miles in left front driver side, rear driver side and right front passenger side I went to Costco tire and was advised to replace the tires for safety reasons

8/21/2022

Hello, I have had much trouble with this automobile. In fact it’s has become a nightmare. While driving on highway 75/85 with massive traffic in a major city, my level of anxiety was raised because I was about 15 minutes from home. I had to travel for 40 minutes. I took a chance hoping that the car did not stop or give out in traffic in the middle of the highway. First my navigating system would not function, it kept blanking out off and on or dancing around, so and I could not get it to give directions toward home. Then the dashboard began to light up with multiple lights. I’m a senior citizen over 70 years, with a compromised immune system and felt very anxious or worried for my safety as well as others and that the car would stop in a 6 lane interstate going one way in traffic. June 2022- the Thermostat housing and water pump gave out for no reason. The Control Arms Brushes had to also be replaced which should have lasted for at least 80,000 miles. At the time my automobile had only 48,000 miles as a 2017 Tiguan. On 9/16/22, I was told by the dealership that it would take 2 weeks before I could get in to them to have a diagnostic to see what maybe the problem. Right now the car is parked, I live on a fixed income, with medical problems and doctors appointments of which I can’t afford to miss. This is my only means of transportation and I don’t have multiple cars as well as I live alone. This is very frustrating!!! Out of all the automobiles I have owned, I’ve never had such problems as I have with this one. The warning lights are still showing. I counted 6 as of this date. I am asking that you will consider the circumstances and replace this automobile for the blue book value, at least, so that I can feel safe and that I’m not jeopardizing my life as well as others around. Thank you!

9/17/2022

Faulty water pump caused expansive replacement cost aprx $1400.00. Learned from certified mechanic that it was a common problem and a lawsuit is in process against VW USA.

10/5/2022

My [XXX] daughter was a front seat passenger in her friend‘s car the 2017 Tiguan when the driver swerved to avoid another car and struck a pole. The damage was primarily on the front passenger side of the car. My daughter hit the windshield. It was broken in two places and she sustained several other injuries. The airbags never deployed. The car was totaled. I’m interested in knowing whether or not it can be determined if the airbags should have deployed and did not, and if the seatbelt worked properly or not, and whether or not you’ve had other complaints about this make and model. My daughter has sustained a concussion and has been out of work since he accident thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

4/3/2025

The contact owns a 2017 Volkswagen Tiguan. The contact stated that upon entering the vehicle after a rainstorm, the contact became aware that the interior of the vehicle was flooded, and that water had entered the vehicle through the sunroof. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the sunroof drainage system. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 66,000.

7/2/2025