2016 Volkswagen Jetta Owner Complaints

THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT CONFIRMED THIS WITH THE MANUAL. THIS CAR HAS 85 MILES AND WHEN RUNNING THROUGH A SLOPE IN RURAL AREA IF IT DECIDES TO DOWN SHIFT THERES A BUMP OR A KNOCK IN THE TRANSMUTATION AS IF YOU WERE ABUSING THE CAR AND THE MOTOR OR TRANSMISSION MOUNTS CAN'T HOLD ITS FORCE. IT REALLY FEELS AWFUL WHEN THIS HAPPENS. THIS SHOULD HAPPEN SMOOTHLY BUT IT DOESN'T. I UNDERSTAND THAT IT WILL MAKE ITS OWN DECISION OF WHAT IS THE BEST GEAR IN ORDER TO PROVIDE ENOUGH TORQUE TO MANAGE THE SLOPE BUT THIS IS NOT NORMAL. THIS COULD BE A SING OF FUTURE FAILURE AND OF COURSE AN ACCIDENT CAN OCCUR. WOULD LIKE THIS TWO POINTS TO BE INVESTIGATED BY NHTSA.

1/17/2016

I JUST PURCHASED A 2016 VW JETTA S 1.4 GASOLINE TURBO ENGINE ON 3/5/16. IT HAS UNDER 400 MILES ON IT WITH LIGHT DRIVING. THE CHECK ENGINE LIGHT CAME ON WITHIN A WEEK OF PURCHASE AND WAS TAKEN TO VW DEALER SERVICE IMMEDIATELY. I WAS TOLD ISSUE WAS "DEFECTIVE BRAKE VACUUM AND RELAY". THERE IS CURRENTLY AN NHTSA OPEN RECALL (23R1) THAT APPLIES TO THE 1.8 AND 2.0 TURBO GASOLINE ENGINE, BUT IT SHOULD CLEARLY INCLUDE THE 1.4 TURBO GAS ENGINE. THIS IS A MAJOR, SAFETY CRITICAL ISSUE TO SELL A CAR WITH. BRAKE FAILURE COULD LIKELY LEAD TO FATALITIES DRIVING IN EITHER HIGHWAY OR CITY CONDITIONS THE JETTA 1.4 TURBO GAS ENGINE MODEL SHOULD BE INCLUDED WITH RECALL 23R1, NHTSA CAMPAIGN NUMBER: 15V705000 I FEEL FORTUNATE THAT I WAS NOT DRIVING THE CAR TO EXPERIENCE BRAKE FAILURE, COLLISION OR DEATH. THIS IS COMPLETELY UNACCEPTABLE IN A NEW CAR AND HAS CAUSED ME TO LOSE FAITH IN THE SAFETY OF THE VEHICLE.

3/18/2016

I AM A VW FAN AND I AM HAVING SERIOUS ISSUES WITH REGARDS TO MY VW JETTA 2016 1.4. EVER SINCE MY 1ST SERVICE I ADVISED THE SERVICE DEPARTMENT THAT MY BREAKS ARE MAKING A NOISE AND EVERY TIME THEY SAY IT WAS FINE. THERE IS A KNOCKING SOUND COMING FROM THE FRONT LEFT SIDE WHEN IT IS SWITCHED ON AND STAYS ON AND GETS WORSE AS YOU DRIVE. WHEN I PURCHASE THE CAR THAT SOUND WAS NOT PRESENT. AGAIN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT, IT IS THAT WAY WAS MEAN TO SOUND THAT WAY AND THAT WAS NORMAL. I THEN DID SOME RESEARCH AND SPOKE TO VARIOUS PEOPLE THAT HAVE KNOWLEDGE ON VW AS WELL AS A PREVIOUS SERVICE MANAGER WHO TOLD ME THAT IS AN ISSUE THAT THEY ARE TRYING TO NO FACE IT. I WAS NOT PLEASE TO THEIR RESPOND THE CAR HAS 2,780 MILES ON IT AND 6 MONTHS SINCE I DROVE IT OUT OF THE LOT I ASK THAT SOMEONE DO REALLY NEED TO ADDRESS THIS. THEN I WAS TOLD THAT THERE WILL BE A REPRESENTATIVE FROM VW CORPORATION THAT WILL BE COMING AND THAT HE WOULD BE THE ONE TO HAVE IT INSPECTED. THIS SAY IN OCTOBER 2016 TODAY IS APRIL 2 2017. I AM STILL WAITING FOR THAT TO HAPPEN TO HAVE THE CAR INSPECTED I AM SURE I WILL TOLD NOW IS CLOSE TO YEAR OH YOUR WARRANTY EXPIRED AND THAT I WILL SIT WITH THE RESPONSIBILITY OF FIXING IT MYSELF. I SEE THAT HAPPENING I WANT MY CAR FIXED PROPERLY AS I NEVER HAD ANY ISSUES WITH VW BEFORE BUT I AM HIGHLY DISAPPOINTED AND WORRY ABOUT MY SAFETY. I COMPLAIN AND COMPLAIN AND NOBODY GIVE A DAME OR NOBODY SEEMS TO CARE.

4/12/2017

CHECK ENGINE LIGHT ILLUMINATED. START/STOP HYBRID MOTOR STARTING EVERY THREE SECONDS WHEN VEHICLE STOPPED. APPLICATION OF BRAKES MEETS WITH OCCASIONAL SURGE IN SPEED.

5/21/2017

THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT CONFIRMED THIS WITH THE MANUAL. THIS CAR HAS 85 MILES AND WHEN RUNNING THROUGH A SLOPE IN RURAL AREA IF IT DECIDES TO DOWN SHIFT THERES A BUMP OR A KNOCK IN THE TRANSMUTATION AS IF YOU WERE ABUSING THE CAR AND THE MOTOR OR TRANSMISSION MOUNTS CAN'T HOLD ITS FORCE. IT REALLY FEELS AWFUL WHEN THIS HAPPENS. THIS SHOULD HAPPEN SMOOTHLY BUT IT DOESN'T. I UNDERSTAND THAT IT WILL MAKE ITS OWN DECISION OF WHAT IS THE BEST GEAR IN ORDER TO PROVIDE ENOUGH TORQUE TO MANAGE THE SLOPE BUT THIS IS NOT NORMAL. THIS COULD BE A SING OF FUTURE FAILURE AND OF COURSE AN ACCIDENT CAN OCCUR. WOULD LIKE THIS TWO POINTS TO BE INVESTIGATED BY NHTSA.

1/17/2016

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

8/29/2016

JETTA ENGINE QUIT RUNNING WITH NO NOTICE IN BUSY HIGHWAY. CAR HAD TO BE TOWED TO DEALER. CAR WAS NOT REPAIRED FOR THREE WEEKS. THEY CITED LACK OF FUEL SYSTEM MANAGEMENT COMPUTER MODULE. IT WOULD TAKE 5-7 BUSINESS DAYS TO GET. FUEL COMPUTER MODULE AND FUEL PUMP WERE REPLACED. HAVE NO CONFIDENCE IN CAR SAFETY. VW WILL NOT REPLACE PER MY REQUEST. MY WIFE IS FEARFUL OF DRIVING CAR SINCE SHE WAS TRAUMATIZED.

2/2/2016

AT ANY TIME, DAY OR NIGHT, ANY TIME OF THE YEAR, WHEN ACCELERATING FROM A STOP OR ATTEMPTING TO PASS ANOTHER VEHICLE, THIS CAR WILL FAIL TO ACCELERATE WHEN PRESSING DOWN ON THE GAS PEDAL. THE DELAY CAN BE AS LONG AS 5 SECONDS AND SINCE I NEVER KNOW WHEN IT WILL HAPPEN, I FEEL THE VEHICLE IS VERY UNSAFE. IT CAN FAIL TO ACCELERATE IN THE MIDDLE OF AN INTERSECTION WITH TRAFFIC COMING AT YOU FROM BOTH DIRECTIONS AND YOU WILL NOT BE ABLE TO GET OUT OF THEIR WAY. I FEEL I TAKE MY LIFE IN MY HANDS EVERY TIME I STEP INTO THIS VEHICLE AND RECOMMEND THAT ON ONE EVER BUY ONE OF THESE DEATH TRAPS!!!!

10/10/2017

2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE PUSHBUTTON AND BREAK WHICH RESTARTED THE CAR. NEW DEALER STILL NO ISSUE FOUND. THE CAR CONTINUES TO LOOSE POWER ALL EXCEPT AUXILIARY SEVERAL INCIDENTS VERY UNSAFE. WAS GOING UP A HILL AND THE CAR SHIFTED INTO NEUTRAL AND STARTED ROLLING BACK, APPLIED THE HANDBRAKE THE BACK WHEELS LOCKED AND THE CAR STOPPED THANKFULLY IT WAS AT NIGHT AND NO TRAFFIC. TWO DAYS LATER AT JFK IN THE ARRIVAL LINE THE CAR SHUT OFF WHILE CREEPING FORWARD. TOOK IT TO ANOTHER NEW DEALER THEY KEPT THE CAR FOR ONE WEEK, NO ISSUE FOUND. ISSUES CONTINUED NOW INCLUDING SLIPPING OUT OF GEAR REVVING TO 8000RPM, HAVING TO PUSH FAR DOWN FOR THE BRAKE TO ENGAGE. ALL THE LIGHTS TURN OFF WHILE DRIVING INTERMITTENTLY VERY UNSAFE. TOOK IT TO NEW DEALER THEY FOUND NO ISSUE I REFUSED TO PICK IT UP AND CALLED VW CORP THEY HAD THEM DRIVE THE CAR FOR 50 MILES FINALLY AN ERROR MESSAGE. THEY REPLACED THE TRANSMISSION SOLENOID. IT IS STILL HAVING ISSUES.THE CAR OVERHEATED AND THE ELECTRICAL STOPPED WORKING. HE SMELLED THE COOLANT THREW THE VENTS HE WAS ABOUT TO PULL OVER WHEN THE CAR REVVED TO 8000 RPM AND DROPPED OUT OF GEAR SO HE PULLED OVER AND SLOWED DOWN THE LIGHTS AND RADIO TURNED OFF. WHEN HE LOOKED THE EXHAUST MANIFOLD WAS GLOWING RED. THE CAR TOOK AN HR TO COOL DOWN AND ELECTRICAL TO COME BACK. BACK TO THE DEALER AGAIN NO ISSUES AGAIN CALLED VW CORP FOR COMPLAINT. *TR

12/21/2016

2016 VOLKSWAGEN JETTA WITH 1.8 L.TURBO ENGINE WITH AUTOMATIC TRANSMISSION. AFTER TOTALLY STOPPING CAR AT AN INTERSECTION AND THEN APPLYING A LITTLE THROTTLE THE CAR WILL START MOVING OUT INTO INTERSECTION, BUT IF I HAVE TO LET OFF ON THROTTLE AFTER STARTING OUT IN INTERSECTION FOR ONE REASON OR ANOTHER THE ENGINE WILL NOT RESPOND AND FOR A FEW SECONDS, IT WILL NOT MOVE LEAVING ME DEAD IN THE INTERSECTION WITHOUT ANY RESPONSE. ENGINE IS STILL RUNNING BUT CAR WILL NOT MOVE FOR A FEW SECONDS. NO RESPONSE FROM THE THROTTLE.I TOOK IT INTO VW DEALER IN SAINT GEORGE UTAH ON !!/2/2016 AND HAD THEM CHECK IT OUT. THE MANAGER DROVE THE CAR AND SAID IT WAS OKAY NO PROBLEMS. THIS PROBLEM DOES NOT HAPPEN ALL THE TIME, BUT WHEN IT DOES OCCUR IT IS A DANGEROUS SITUATION. MECHANICS AT VW WERE AWARE OF THE PROBLEM BUT COULD DO NOTHING ABOUT IT . THEY SAID IT WAS A DESIGN FLAW IN THE TRANSMISSION.THESE CARS SHOULD BE RECALLED BEFORE SOMEONE GETS KILLED IN THEM. THIS PROBLEM HAS HAPPENED TO ME ABOUT A DOZEN TIMES. THESE CARS ARE TO DANGEROUS TO DRIVE AND SHOULD BE TAKEN OFF THE ROADS.

5/31/2017

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. ALSO, THE VEHICLE VEERED TO THE RIGHT AND EMITTED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE PADS AND PERFORMED AN ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500.

12/22/2015

I JUST PURCHASED A 2016 VW JETTA S 1.4 GASOLINE TURBO ENGINE ON 3/5/16. IT HAS UNDER 400 MILES ON IT WITH LIGHT DRIVING. THE CHECK ENGINE LIGHT CAME ON WITHIN A WEEK OF PURCHASE AND WAS TAKEN TO VW DEALER SERVICE IMMEDIATELY. I WAS TOLD ISSUE WAS "DEFECTIVE BRAKE VACUUM AND RELAY". THERE IS CURRENTLY AN NHTSA OPEN RECALL (23R1) THAT APPLIES TO THE 1.8 AND 2.0 TURBO GASOLINE ENGINE, BUT IT SHOULD CLEARLY INCLUDE THE 1.4 TURBO GAS ENGINE. THIS IS A MAJOR, SAFETY CRITICAL ISSUE TO SELL A CAR WITH. BRAKE FAILURE COULD LIKELY LEAD TO FATALITIES DRIVING IN EITHER HIGHWAY OR CITY CONDITIONS THE JETTA 1.4 TURBO GAS ENGINE MODEL SHOULD BE INCLUDED WITH RECALL 23R1, NHTSA CAMPAIGN NUMBER: 15V705000 I FEEL FORTUNATE THAT I WAS NOT DRIVING THE CAR TO EXPERIENCE BRAKE FAILURE, COLLISION OR DEATH. THIS IS COMPLETELY UNACCEPTABLE IN A NEW CAR AND HAS CAUSED ME TO LOSE FAITH IN THE SAFETY OF THE VEHICLE.

3/18/2016

TL* THE CONTACT RENTED A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT VIOLENTLY DEPRESSED THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE RENTAL AGENCY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,170.

4/11/2016

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

8/29/2016

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. ALSO, THE VEHICLE VEERED TO THE RIGHT AND EMITTED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE PADS AND PERFORMED AN ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500.

12/22/2015

KEY STUCK IN IGNITION WHILE VEHICLE IS STILL ON, IT CAN'T BE TURNED OFF. THIS HAPPENS WHILE VEHICLE IS IN PARKED POSITION.

11/23/2018

TAKATA RECALL- I AM IN DANGER BECAUSE THE AIRBAGS DO NOT WORK PROPERLY.

10/21/2017

TL* THE CONTACT OWNED A 2016 VOLKSWAGEN JETTA. WHILE DRIVING AT A SLOW SPEED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE VEHICLE ACCELERATED FROM 3 MPH TO 40 MPH AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED; HOWEVER, THE DRIVER OF THE OTHER VEHICLE SUSTAINED A WHIPLASH. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,999. *TT

7/16/2018

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V648000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS CONTACTED BY MIKE STEVEN VOLKSWAGEN (11211 E KELLOGG DR N, WICHITA, KS 67207) WHO SUGGESTED THAT THE VEHICLE BE TRADED. THE DEALER CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT DECLINED THE TRADE IN OFFER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

1/22/2021

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING, SHE DETECTED AN ABNORMAL GASOLINE ODOR COMING FROM THE AIR VENTS INSIDE THE VEHICLE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. DOTHAN VOLKSWAGEN (2730 ROSS CLARK CIR, DOTHAN, AL 36301) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,700.

4/20/2021

I AM A VW FAN AND I AM HAVING SERIOUS ISSUES WITH REGARDS TO MY VW JETTA 2016 1.4. EVER SINCE MY 1ST SERVICE I ADVISED THE SERVICE DEPARTMENT THAT MY BREAKS ARE MAKING A NOISE AND EVERY TIME THEY SAY IT WAS FINE. THERE IS A KNOCKING SOUND COMING FROM THE FRONT LEFT SIDE WHEN IT IS SWITCHED ON AND STAYS ON AND GETS WORSE AS YOU DRIVE. WHEN I PURCHASE THE CAR THAT SOUND WAS NOT PRESENT. AGAIN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT, IT IS THAT WAY WAS MEAN TO SOUND THAT WAY AND THAT WAS NORMAL. I THEN DID SOME RESEARCH AND SPOKE TO VARIOUS PEOPLE THAT HAVE KNOWLEDGE ON VW AS WELL AS A PREVIOUS SERVICE MANAGER WHO TOLD ME THAT IS AN ISSUE THAT THEY ARE TRYING TO NO FACE IT. I WAS NOT PLEASE TO THEIR RESPOND THE CAR HAS 2,780 MILES ON IT AND 6 MONTHS SINCE I DROVE IT OUT OF THE LOT I ASK THAT SOMEONE DO REALLY NEED TO ADDRESS THIS. THEN I WAS TOLD THAT THERE WILL BE A REPRESENTATIVE FROM VW CORPORATION THAT WILL BE COMING AND THAT HE WOULD BE THE ONE TO HAVE IT INSPECTED. THIS SAY IN OCTOBER 2016 TODAY IS APRIL 2 2017. I AM STILL WAITING FOR THAT TO HAPPEN TO HAVE THE CAR INSPECTED I AM SURE I WILL TOLD NOW IS CLOSE TO YEAR OH YOUR WARRANTY EXPIRED AND THAT I WILL SIT WITH THE RESPONSIBILITY OF FIXING IT MYSELF. I SEE THAT HAPPENING I WANT MY CAR FIXED PROPERLY AS I NEVER HAD ANY ISSUES WITH VW BEFORE BUT I AM HIGHLY DISAPPOINTED AND WORRY ABOUT MY SAFETY. I COMPLAIN AND COMPLAIN AND NOBODY GIVE A DAME OR NOBODY SEEMS TO CARE.

4/12/2017

WHEN THE CAR GETS STARTED I HAVE AIRBAG LIGHT, POWER STEERING LIGHT, TIRE, PRESSURE LIGHT, ABS LIGHT, AND TRACTION CONTROL LIGHT ALL ON. THE LIGHTS STAY ON. BUT THE CAR DRIVES OKAY. THE LIGHTS DO NOT GO OFF. FOR A WHILE THEY WOULD TURN OFF AFTER A FEW MINS. NOW THEY STAY ON WHILE DRIVING.

9/16/2019

THE REAR BRAKES CREATE A SUBSTANTIAL RESIDUE THAT IS NOTICEABLE OVER THE SIDE OF THE VEHICLE AFTER EACH DRIVE. THE REAR BRAKES SQEAK AND SEEM TO BE WORN FROM THE GRINDING SOUND YET THE DISCS LOOK FINE. THE BRAKES DEFINITELY ARE FAULTY AND THE VEHICLE ONLY HAS 17K ON IT. I HAVE ALSO GIVEN GONE THROUGH A TIRE AND SOON NEED TO REPAIR ANOTHER ONE FROM SIDE WALL DAMAGE AND IT IS AT THE SAME CONTACT POINT THAT THE WHEELS COME TO MEET THE OUTER TIRE. IT IS SLICING INTO THE TIRE BECAUSE OF HOW IT LAYS ON THE TIRE. SO THESE ALL MAY BE RELATED BUT THE REAR TIRES ARE NOT RIGHT. I HAVE A 1.8 SEL 17'ALLOY WHEELS WITH ALL/SEASON TIRES. THE SOUNDS COMENRANDOMLY BUT NOT WHEN BREAKING IN AN INCLINE OR FROM FAST SPEEDS.

12/14/2017

I WAS TRAVELING AT 40 MPH THROUGH A CITY STREET INTERSECTION. MY CAR WAS T-BONED ON THE DRIVER'S SIDE WITH SUCH FORCE THAT MY CAR WAS SPUN AROUND ALMOST 180 DEGREES. 80% OF THE IMPACT WAS ON THE DRIVER'S REAR DOOR, 20% ON THE DRIVER'S DOOR. THE SIDE AIRBAGS DID NOT DEPLOY, THIS INCLUDED A CAR EQUIPPED WITH SIDE/CURTAIN AIRBAGS. I HAD ISSUES PREVIOUSLY WITH THE WINDOWS PROPERLY WORKING AND HAD ALL COMPONENTS MINUS THE ELECTRICAL SYSTEM REPLACED ON THE DRIVER'S DOOR AND A PASSENGER DOOR. THERE WERE A FEW OTHER ODDITIES AT TIMES WITH THE ELECTRIC SYSTEM OF THE JETTA. CONSIDERING THE FORCE OF THE IMPACT I SUSPECT AN ELECTRICAL GLITCH WITH THE SENSORS OR SOME OTHER PROBLEM THAT PREVENTED THE AIRBAGS FROM DEPLOYING. THE DAMAGE WAS EXTENSIVE ENOUGH THAT THE CAR WAS TOTALED.

4/12/2019

I WAS TRAVELING AT 40 MPH THROUGH A CITY STREET INTERSECTION. MY CAR WAS T-BONED ON THE DRIVER'S SIDE WITH SUCH FORCE THAT MY CAR WAS SPUN AROUND ALMOST 180 DEGREES. 80% OF THE IMPACT WAS ON THE DRIVER'S REAR DOOR, 20% ON THE DRIVER'S DOOR. THE SIDE AIRBAGS DID NOT DEPLOY, THIS INCLUDED A CAR EQUIPPED WITH SIDE/CURTAIN AIRBAGS. I HAD ISSUES PREVIOUSLY WITH THE WINDOWS PROPERLY WORKING AND HAD ALL COMPONENTS MINUS THE ELECTRICAL SYSTEM REPLACED ON THE DRIVER'S DOOR AND A PASSENGER DOOR. THERE WERE A FEW OTHER ODDITIES AT TIMES WITH THE ELECTRIC SYSTEM OF THE JETTA. CONSIDERING THE FORCE OF THE IMPACT I SUSPECT AN ELECTRICAL GLITCH WITH THE SENSORS OR SOME OTHER PROBLEM THAT PREVENTED THE AIRBAGS FROM DEPLOYING. THE DAMAGE WAS EXTENSIVE ENOUGH THAT THE CAR WAS TOTALED.

4/12/2019

I had hit snd run By this car. IT looks like that Driver had attention to hurt me Moving in same line, I Made him space behind me than he hit on back, I was tih king tha he/she was trying to escape he moved again in right line but he again started to move in left side where I was driving. I hit part of shoulder and there is a damege on my car from the back side and both left side how he/she hit me and right side how I hit on shoulder. Than he/she was trying to run as crazy trought crowd but my car got only body damages and I was able to run after him/her and wrote down License plate. I am a Remitter agent, I was able to find only lien holder for this car but not yet the assigned owner. Hopfully I can get same help from you. Thanks.

6/17/2021

HEADLIGHT AND DAYTIME RUNNING LIGHT WIRING MELTED HAVE TO REPLACE THE WHOLE HEADLIGHT ASSEMBLY

8/30/2019

-The front right passenger electrical system that contains the wiring in order for the front headlight and front high beam to function properly suddenly started a short circuit and caused the front passenger light system wiring to catch fire to that part and the parts that surround it. The car is available for inspection at any time. -My safety was put at risk because my vehicle caught fire in a matter of seconds and spread so fast that it was impossible to stop the fire without requesting help of the Miami Gardens Fire Department that arrived on the scene as fast as they could a few minutes later. Other vehicles waiting at the traffic light were also put at risk because of the fire, smoke, and the hazardous wastes that could've possibly led to an explosion from the fire spreading over the whole right side of the engine. -The problem hasn't been reproduced or confirmed by a dealer; however, I do have a police report that states that the Miami Gardens Fire Department confirmed it was an electrical problem that started the fire and the severity of the damage that they believed was a total loss. The vehicle fire was able to be put out once the Miami Dade Fire Rescue got there and managed to stop the fire. The police officer inspected the vehicle once the fire was extinguished and was able to write the police report and gave me the police case #. -There was one warning light on on the driver dashboard that had appeared a week prior to the vehicle catching fire and it was that the front headlight bulb was not working and had to be replaced.

1/8/2022

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO DICK HANNA VOLKSWAGEN (12345 E. BURNSIDE ST, PORTLAND, OR 97233, (503) 822-3467) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HORN NEEDED TO BE REPLACED. ADDITIONALLY, THE KEY FOB AND ALARM FAILED TO OPERATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,890.

4/14/2021

The contact owns a 2016 Volkswagen Jetta. The contact stated while the vehicle was being serviced for an inspection, she was informed that the horn was not functioning properly. The contact took the vehicle to an independent mechanic and had the horn repaired however, the failure recurred. The independent mechanic informed the contact that there was water in the horn and the horn needed to be replaced. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 38,937.

6/3/2021

GAUGE BACKLIGHT INTENSITY CONTROL VIOLATES "49 CFR 571.101 - STANDARD NO. 101; CONTROLS AND DISPLAYS" THIS REPORT IS ECHO FROM NHTSA ID NUMBER: 11025444 THAT ANOTHER JETTA HAVING THE EXACT SAME ISSUE. FIRST, BASIC ISSUE IS, AUTOMATIC GAUGE BACKLIGHT INTENSITY CONTROLS TILL ZERO WHILE DRIVING ON DAY TIME, BUT THE ZERO LEVEL UNDER DARKER AMBIENT LIGHTING SURROUND AREA IS PREVENTING DRIVER TO CHECK SPEED THAT VIOLATING THE REGULATION. SECOND, THE FACT THAT MANY OF VW MODELS WITH THIS LIGHTING SENSOR HAS THE SAME CONTROL OF THE GAUGE AND THIS REPORTING ISSUE IS NOT A SINGLE CAR OR A SINGLE MODEL YEAR ISSUE. IN MY CASE, BOTH 2016 AND 2017 HAS THE SAME ISSUE. THIRD, ADDITIONAL FACT I FOUND OUT IN THE NIGHT TIME, AT VERY DARK ENVIRONMENT, I HAVE FOUND THE GRAPHICAL LCD PANEL IN THE CENTER OF THE GAUGES, ENTERTAINMENT CONTROL LCD PANEL AND THE BOTH REV GAUGE AND SPEED GAUGE NEEDLES ARE ALSO CONTROLLED INTENSITY, BUT NEVER DARKER THAN THE BRIGHTNESS WHILE HEADLIGHT ON. WITH ABOVE FACT, I UNDERSTAND VW'S INTENTION AND IDEA IS RIGHT, CONTROLLING THE BACKLIGHT WHILE IN THE DAYTIME, BUT THE GAUGE BACKLIGHT IS WAY BELOW BRIGHTNESS THAN NIGHTTIME AND TILL ZERO BACKLIGHT, WHILE NEEDLES, GRAPHIC PANEL, AND ENTERTAINMENT SYSTEM IS CONTROLLED AS IDEAL RANGE. SO FAR, VW OF AMERICA CUSTOMER CARE SAID THIS IS EXACTLY THE DESIGN, BUT ZERO INTENSITY BACKLIGHT IS VIOLATING THE REGULATION "S5.3.2 BRIGHTNESS OF ILLUMINATION OF CONTROLS AND INDICATORS" UNDER "49 CFR 571.101 - STANDARD NO. 101; CONTROLS AND DISPLAYS." SINCE VW IS NOT LISTENING MY REPORT, I WOULD LIKE THE AUTHORITY TO CHECK THE ISSUE AS SOON AS POSSIBLE. VIDEO OR PHOTO IS AVAILABLE UPON REQUEST, BUT YOU CAN REPRODUCE THE ISSUE AT ANY WHERE. SEE ID 11025444.

10/7/2017

I had hit snd run By this car. IT looks like that Driver had attention to hurt me Moving in same line, I Made him space behind me than he hit on back, I was tih king tha he/she was trying to escape he moved again in right line but he again started to move in left side where I was driving. I hit part of shoulder and there is a damege on my car from the back side and both left side how he/she hit me and right side how I hit on shoulder. Than he/she was trying to run as crazy trought crowd but my car got only body damages and I was able to run after him/her and wrote down License plate. I am a Remitter agent, I was able to find only lien holder for this car but not yet the assigned owner. Hopfully I can get same help from you. Thanks.

6/17/2021

THE HANKOOK TIRES I HAVE ARE BOLDING WAY TOO EARLY. THEY STARTED TO AT 32,000 FOR THE FIRST 2 TIRES AND 18,000 FOR THE OTHER 2. THE TIRES ARE RATED FOR 70,000 MILES AND I'M NOT GETTING ANYWHERE NEAR THAT. EVERY TIME IT RAINS I HYDROPLANE AND ITS NOW UNSAFE FOR ME TO DRIVE MY CAR. I HAVE CONTACTED HANKOOK AND WAS TOLD TO GO TO THE PLACE OF PURCHASE. SO I GO TO VW AND THEY TOLD ME THERE IS NOTHING THEY CAN DO FOR ALL 4 BUT ONLY THE 2. AFTER SOME ARGUING THEY TELL ME TO DRIVE AROUND ON MY BOLDING TIRES AND WERE THEM DOWN MORE AND THEY WILL TRY TO GET ME NEW TIRES BUT I WOULD STILL HAVE TO PAY. THIS IS UNSAFE FOR A CAR DEALER TO TELL ME TO CONTINUE DRIVING ON THE, EVEN AFTER THEY SEEN HOW WORN DOWN THEY WERE! THIS IS ALSO THE 2ND SET OF TIRES I HAD FOR THIS CAR WITH THE SAME PROBLEM. THE CAR ONLY HAS 52000 MILES NOW.

7/8/2019

BOUGHT THESE TIRES AND TWICE NOTICED BUBBLES ON SIDEWALL APPEAR. HAPPENS 1 MONTH AFTER BEING NEW. MAYBE TIRES ARE DEFECTIVE. HAD GET THEM REPLACED UNDER WARRANTY WITH LOW MILEAGE. TIRE BRAND MAVIS TIRE TRACTION CONTROL.

10/14/2020

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT SHE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AFTER PARKING THE VEHICLE AND TURNING THE VEHICLE OFF. THE POLICE WAS CONTACTED FOR ASSISTANCE, AND AFTER MULTIPLE ATTEMPTS, AN OFFICER REMOVED THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO TOMS RIVER VOLKSWAGEN (256 NJ-37, TOMS RIVER, NJ 08753) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED PRIOR TO ANY REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,300.

6/8/2020

The contact owns a 2016 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the steering wheel became stiff and started to seize, making it difficult to steer the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the steering column and ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

7/10/2024

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT HAD DIFFICULTY TURNING THE KEY IN THE VEHICLE'S IGNITION SWITCH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STONE MOUNTAIN VOLKSWAGEN (3500 STONE MOUNTAIN HWY, SNELLVILLE, GA) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

9/28/2018

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED IN THE MIDDLE OF TRAFFIC. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE TIRE PRESSURE, SKID, AND ABS WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WALLACE VOLKSWAGEN (2805 SE FEDERAL HWY, STUART, FL 34994, (772) 219-0007) WHERE IT WAS DIAGNOSED THAT A NEW WHEEL SPEED SENSOR NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT ANOTHER WHEEL SPEED SENSOR NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 69,000.

8/16/2019

THE HEATED SEAT PAD HAS BEGUN BURNING A HOLE INTO DRIVER SIDE SEAT. IF NOT CAREFUL, WILL BURN SKIN WHILE FABRIC IS STILL OVER THE PAD. THIS IS HAPPENING WHEN THE SEAT IS TURNED ON AND IS CAUSING A BURNING SMELL IN THE VEHICLE.

1/14/2020

SEAT BELTS NO LONGER WORKING EXCEPT FOR THE DRIVER SIDE. PASSAGES SIDE WILL NOT LOCK AND POPS OUT. ALL THREE BACK SEAT BELTS ARE STUCK AND WILL NOT RELEASE. I'VE HAD THE CAR ONLY A YEAR PURCHASED FROM DRIVETIME. THEN MY KEY GOT STUCK IN MY IGNITION AND COULD NOT TURN CAR OFF HAD TO RUSH TO DEALERSHIP TO FIND OUT THE ISSUES HAD TO PAY FOR SOMETHING I HAVE NO CONTROL OVER. THEN HAD ISSUES WITH THROTTLE POSITION SENSOR, AND TRUBO SUPERCHARGER ISSUES LOSING POWER. ALMOST WAS HIT MY A SEMI TRUCK ON THE FREEWAY FOR LOSING POWER TO MY CAR. THESE ISSUES I FEEL HAVE NOTHING TO DO WITH ME A A CUSTOMER TO HAVE TO PAY FOR ONLY HAVING THE CAR A YEAR. THESE ISSUES ARE LIFE THREATENING. I WAS FORCED TO PURCHASED GAP AND THIS EXTENDED WARRANTY FOR NOTHING TO BE COVERED! THIS CAR IS A LEMON, ESPECIALLY WHEN IT HAS IGNITION AND ENGINE ISSUES. THE CAR IS ONLY 4 YEARS OLD.

12/8/2020

After owning the tires for 35000 miles the tires started to split on all four. Shaking was notice about a week before 5/22/21 when i got up to 65 miles an hour on the interstate. Tread life was good on the tires and the tire shop helped me get new ones. I had no warning and I rotated my tires every 4000 miles or so.

5/23/2021

After owning the tires for 35000 miles the tires started to split on all four. Shaking was notice about a week before 5/22/21 when i got up to 65 miles an hour on the interstate. Tread life was good on the tires and the tire shop helped me get new ones. I had no warning and I rotated my tires every 4000 miles or so.

5/23/2021

Driver side strut spring snapped. Car became undrivable and pulled to the left, body is very close to tire and spring could cause tire to blow out . Spring is rusted from the inside out Car is at dealership for repairs no warning at all just a rattle then a loud snap

9/10/2021

The contact owns a 2016 Volkswagen Jetta. The contact stated upon entering the vehicle, there was a strong gasoline odor. Additionally, the vehicle experienced a rough start. The electronic power control (EPC) and check engine warning lights were illuminated. The contact was able to drive the vehicle; however, the gasoline odor became stronger and stronger while driving and the vehicle would not exceed 20 MPH. The contact veered to the side of the road. The contact’s father met her on the side of the road and upon inspecting the vehicle, he noticed that gasoline was leaking out of the fuel rail upon starting the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the fuel rail needed to be replaced. The contact related the failure to NHTSA Campaign Number: 20V648000 (Fuel System, Gasoline); however, the dealer informed the contact that the vehicle was previously repaired under the recall and recall repairs were completed one-time free of charge. The vehicle was not repaired. The manufacturer was notified of the failure and advised as the dealer. The failure mileage was approximately 130,000.

3/20/2023

The contact’s mother owns a 2016 Volkswagen Jetta. The contact stated that while the vehicle was parked outside, the contact’s mother was notified that the vehicle had caught fire. The contact stated that upon her mother and sister approaching the vehicle, they noticed that the front driver’s side door was on fire. The contact then stated that her sister used her hand in an attempt to pat the fire away. As a result, the contact’s sister sustained an injury to her right hand that required medical attention. The fire department was notified, and the fire was extinguished. The fire department determined that the origin of the fire was electrical. A police report was filed. The contact stated that her mother then received recall notification of the NHTSA Campaign Number: 20V648000 (Fuel System, Gasoline). The vehicle was taken to the dealer however, the contact stated that the dealer refused service. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 151,217.

5/30/2023

The contact owns a 2016 Volkswagen Jetta. The contact stated that while accelerating from idling, the vehicle jolted with the check engine, ABS, and Tire Pressure Monitoring System warning lights illuminated. Additionally, while driving approximately 40-45 MPH, the vehicle began decelerating to approximately 30 MPH. The contact pulled to the side of the road and inspected the vehicle but could not identify the cause of the failure. The vehicle was driven, and the contact became aware that several unknown warning lights were illuminated. After waiting for a while, the electrical power returned but the vehicle failed to start. The vehicle was towed to an independent mechanic however, the mechanic was unable to determine the cause of the failure. The mechanic suggested that the transmission might be the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 87,000.

12/29/2023

The contact owns a 2016 Volkswagen Jetta. The contact stated that the vehicle failed to exceed 30 MPH while driving. The ignition, the check engine, the ABS, and the camshaft warning lights were illuminated. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to restart as needed. The contact stated that the vehicle started temporarily and shut off after several attempts. The vehicle was towed to the residence. The contact notified the dealer the vehicle was purchased from of the failure. The dealer informed the contact that the warranty had expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,000.

4/30/2025