2014 Volkswagen Jetta Owner Complaints

CAR WAS PURCHASED AT THE END OF NOV, 2013 AT THREE COUNTY VOLKSWAGEN IN NJ. TWO ISSUES WERE NOTICED THE NEXT DAY: (1) REMOTE ONLY WORKS VERY CLOSE TO THE CAR. (LESS THAN 10 FT) (2) BLUETOOTH AUDIO STREAMING FUNCTION NEVER WORK PROPERLY MORE THAN 10MINS. CAR WAS SENT TO DEALER AT DEC 30. I WAS TOLD FEW DAYS LATER: A) NEW PART NEED TO BE ORDERED AND HAD NO IDEA HOW LONG SHOULD I WAIT; B)MORE THAN 12 PEOPLE WERE IN THE WAITING LIST FOR THE BACKUP CAR. I HAD NO CHOICE BUT TOOK MY CAR BACK SINCE I NEED A CAR TO COMMUTE. AROUND JAN. 10, I WAS TOLD NEW PART WAS RECEIVED AND CAR WAS SENT TO DEALER AGAIN. FEW DAYS LATER I WAS TOLD ISSUES WERE NOT SOLVED AFTER REPLACING THE PART AND FURTHER ASSISTANCE WAS NEEDED FROM VOLKSWAGEN. I WAS TOLD THE ASSISTANCE FROM VOLKSWAGEN STILL DID NOT SOLVE THE PROBLEM AND "OTHER KIND" OF FURTHER ASSISTANCE WAS NEEDED FROM VOLKSWAGEN AT JAN. 16. I HAD TO WAIT LONGER. I WAS TOLD "OTHER KIND" OF FURTHER ASSISTANCE FROM VOLKSWAGEN DID NOT SOLVE THE PROBLEM NEITHER AND THE DEALER HAD NO IDEA WHAT THEY CAN DO EXCEPT WAITING. I HAD NO CHOICE BUT TOOK MY CAR BACK AGAIN. TILL NOW, THE CAR HAS BEEN IN DEALER MORE THAN 3 WEEKS WHICH I ONLY HAD OWNED THIS CAR 8 WEEKS, AND THESE ISSUES ARE STILL THERE. *TR

1/28/2014

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE SPEEDOMETER WAS DIFFICULT TO SEE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. UPDATED 05/28/14*LJ THE CONSUMER STATED THE MILEAGE DID NOT ALWAYS APPEAR. THE SWITCH ON THE STEERING WHEEL NEEDED TO BE CLICKED IN ORDER TO MAKE THE MILEAGE REAPPEAR. UPDATED 05/29/2014 *JS

3/5/2014

AT OPERATING TEMPERATURE, AFTER 20 MINUTES, ENGINE QUITS WHEN COMING TO A STOP. ENGINE ALSO HAS A HESITATION WHEN STARTING FROM A STOP. REPORTED TO VOLKSWAGEN OF AMERICA AND THEY OPENED A CASE NUMBER. THEY ALSO TOLD ME TO TAKE TO DEALER WHICH I DID AND THE DEALER KEPT FOR TWO DAYS BUT DID NOTHING TO FIX. RETURNED TO ME. I ASKED TO UPGRADE TO ANOTHER VEHICLE, BUT SALES MANAGER SAID THAT I WOULD "TAKE A BIG HIT". *TR

11/12/2013

MORE THAN 10 TIME FOR THE PAST 4 MONTHS, CAR INTERMITTENTLY STALLED AT STOP SIGNS, TRAFFIC LIGHTS, OR EZPASS TUNNEL. IT HAPPENED WHEN THE CAR IS EITHER AT A COMPLETE STOP OR AT A VERY LOW SPEED. ONE TIME IT SUDDENLY SHUT DOWN ON A HIGHWAY DURING TRAFFIC JAM. TOOK TO DEALER FOR HALF DAY IN OCTOBER BUT WAS NOT ABLE TO IDENTIFY WHY AND DID NOTHING TO FIX. *LN

1/8/2014

THIS VEHICLE WAS RENTED FROM ENTERPRISE ON 3/26, BUT DRIVEN <30 MIN THAT EVENING. ON 3/27, IT WAS DRIVEN A GREAT DEAL (2-9PM). IN THE P.M.. I SAT IN THE VEHICLE, WINDOWS UP, HEAT ON, AWAITING SOMEONE'S ARRIVAL FOR APPROX. 20 MIN., I BEGAN TO FEEL WEIRD BODYWISE & EXITING THE VEHICLE, NOTICED HOW SLUGGISH I WAS. I ARRIVED HOME AT 9PM & WALKING IN, I FELT FATIGUE & NOTICED THAT MY BODY WAS BECOMING SORE. BY THE NEXT HOUR, I'D BECOME EXTREMELY FATIGUED & DECIDED TO BATHE & CALL IT A NIGHT. I SHARED MY CONCERNS WITH MY DAUGHTER NOTED MY SYMPTOMS & WENT TO SLEEP. BY MORNING, I WOKE UP FEELING EVEN MORE SORE, PLUS HAD A FEVER. UNABLE TO FUNCTION, I CALLED MY FAMILY & DR. & WAS ADVISED TO VISIT THE ER. I WAS TOLD I HAD THE FLU, BUT I DENIED THE DIAGNOSIS & A SWAB CAME BACK NEGATIVE. THEY SAID MY WBC WAS UP WI/ NO EXPLANATION FROM THE CULTURES. THEY COULDN'T PUT A FINGER ON IT & THEY DECIDED TO KEEP ME OVERNIGHT. BY THE A.M., MY WBC HAD INCREASED & MORE TESTS WERE RAN. THEY SAID IT WAS POSSIBLY VIRAL BUT LATER SAID THEY DIDN'T HAVE MUCH TO TELL ME. THEY PUT ME ON TWO ANTIBIOTICS & MY HOSPITAL STAY LASTED UNTIL 3/31. INITIALLY, THE CAR WAS NOT SUSPECTED SUSPECTED THE CAR, UNTIL 3/28 WHEN MY DAD CALLED THE HOSPITAL & MENTIONED HOW HE FELT WHEN IN IT..HE SAID SOMETHING IS WITH THIS CAR & HE FELT HIS EYES ROLLING IN THE BACK OF HIS HEAD. HE SAID HE COULDN'T BE DRIVING IT AS IT WAS. HIS SYMPTOMS LED HIM TO DO THE INTERNET & HE CAME ACROSS NUMEROUS REPORTS ABOUT VWS' SMELL & IT SICKENING PEOPLE. HE DIRECTED ME TO THE SAME INFO & TOLD ME TO TELL THE DOCTORS ABOUT THE CAR AND HIS FINDINGS. I DID SO, BUT TO NO AVAIL. HAVING SEEN THAT THERE HAS BEEN NO DEVELOPMENTS, RECALLS, ASSOCIATED WITH THIS KNOWN ISSUE, I AM ALSO SUBMITTING THIS COMPLAINT. THE COMMONALITY BETWEEN MY SYMPTOMS AND OTHERS' LEADS ME TO BELIEVE THAT THERE SHOULD BE FURTHER INVESTIGATION INTO THIS TO PREVENT SICKNESS. *TR

4/3/2015

PARKING THE CAR IN PARKING SPACE. CAR MADE EXTREMELY LOUD NOISE (LIKE A BACKFIRE) AND THEN AUTO ACCELERATED. TRIED HITTING THE BRAKE BUT BRAKE DID NOT DECOMPRESS. HIT A PARKED CAR IN FRONT OF ME. *TR

5/5/2015

THREE TIMES IN ~2 HOURS CAR STALLED AT STOP SIGNS. VEHICLE WAS AT COMPLETE STOP. LIFTED FOOT OFF BRAKE AND WHEN TOUCHED GAS CAR STALLED. CAR IS AN AUTOMATIC. *TR

11/13/2013

ON THURSDAY, MAY 29TH, I WAS DRIVING MY 2014 VW JETTA HYBRID SEL PREMIUM (~165 MILES ON ODOMETER) WHEN THE EPC AND BATTERY LIGHT CAME ON THE DASH. AT THE SAME TIME, THE GAS ENGINE SHUT OFF. I WAS ABLE TO GET THE VEHICLE TO RESTART. SAME ISSUE HAPPENED TWO ADDITIONAL TIMES BEFORE I GOT THE VEHICLE TO THE DEALERSHIP THE NEXT MORNING. I PICKED UP THE VEHICLE MONDAY, JUNE 2ND, FROM THE DEALERSHIP (~387 MILES ON ODOMETER) STATING THAT THE VEHICLE WAS IN WORKING ORDER AND THEY COULD NOT GET THE PROBLEM TO DUPLICATE. THE DEALERSHIP PUT APPROXIMATELY 200 MILES ON THE NEW VEHICLE TO DIAGNOSE IT. ABOUT AN HOUR AFTER PICKING UP THE VEHICLE (~393 MILES ON ODOMETER), THE VEHICLE DID THE EXACT SAME THING, EXCEPT THIS TIME I WAS IN A PARKING LOT. THE VEHICLE IS BACK AT THE DEALER AND THEY ARE HAVING AN ENGINEER COME AND DIAGNOSE THE VEHICLE. *TR

6/3/2014

THE VEHICLE WAS IN A MAJOR CAR ACCIDENT BEFORE I PURCHASED THE VEHICLE AND THE CARFAX STATES THAT THE CAR WAS INVOLVED IN AM ACCIDENT WITH ANOTHER VEHICLE WHICH CAUSED SEVERE FRONT DAMAGE REPORTED. MULTIPLE AIRBAGS DEPLOYED. THE SUB RAIL FRAME HAS BEEN WELDED TOGETHER BY SOMEONE THAT DID NOT APPEAR TO KNOW WHAT THEY WERE DOING AND NOW THE ENTIRE FRAME IS CRACKED AGAIN. *TR

9/8/2014

THE CAR PRESENTED PROBLEMS IN THE MONTH OF JULY. STOPPING AT A RED LIGHT THE CAR IS COMPLETELY TURNED OFF, ALSO THE CELL PHONE CHARGER NOT WORKING, THIS HAPPENED THREE TIMES UNFORTUNATELY NOT HAD THE TIME TO TAKE IT TO THE DEALER. NO LIGHT AT THE BOARD OF ANY PROBLEM WARNED. TURNED OFF AND TURNED ON THE CAR AGAIN AND WENT BACK TO WORK. I MADE AN APPOINTMENT WITH THE SERVICE DEPARTMENT TOLD ME TO TAKE IT ON MONDAY, AUGUST 4 AT 10:30 AM, I WAITED UNTIL 1:30 PM. THEY DIDN'T GIVE ANOTHER CAR FOR GO MY JOB. THEY SAID THEY HAD CALLED THE SAME VOLKSWAGEN AND THEY COULD NOT FIND THE PROBLEM. THEY GAVE ME THE CAR WITHOUT SOLVING THE PROBLEM BECAUSE IT TURNS OFF ONLY THEY FIXED THE PHONE CHARGER. THE CAR RETURNED TO PRESENT PROBLEMS ON SUNDAY AUGUST 31 AT 7:30 PM. I STARTED THE CAR AND DRIVE 3 BLOCKS / BLOCKS AND TURN RIGHT THE CAR TURNED OFF, I FOUND MYSELF WITH A CO-PILOT. TURN OFF THE CAR AND TURNED IT ON LIKE I USED TO, YES IT WORKED, BUT IT LIGHT SEAT BELT AND AIR BAGS BEGAN RINGING SINCE WE HAD NOT RECOGNIZED BELTS. TURN OFF THE ENGINE AND TURNED ON 4 OCCASIONS BUT THE PROBLEM WAS NOT RESOLVED. I HAD TO BE WITH THIS ANNOYING NOISE DURING MONDAY (LABOR DAY). I COME BACK ON FRIDAY 5 SEPTEMBER TO SERVICES DEPARTMENT LEFT MY CAR AND I NEED A CAR TO GET MY JOB BUT THE DIDN'T WANT TO GIVE ME WHEN I TOLD HER THAT EXPLAIN IN A PAPER THAT THERE ISNOT A CAR FOR ME SHE ASKED ME TO WAIT A MOMENT AND SUDDENLY I GOT A 2015 NISSAN ALTIMA, BUT COULD HANDLE ONLY IN NEW YORK I CAN NOT LEAVE THIS AREA. I CALL WOLKSWAGEN 800-822-8987 BECAUSE I WANT COME BACK MY MONEY BECAUSE THE CAR PRESENTS TOO MANY FLAWS THAT CAN NOT BE FIXED AND I WILL NOT BE A VICTIM OF AN ACCIDENT IN THE FUTURE. PLEASE APPRECIATE ATTENTION TO MY ORDER. THANKS A LOT *TR

9/9/2014

IN TRAFFIC, THE SINGLE LOW TONE HORN ON THE JETTA IS BARELY AUDIBLE. THE VW DEALER SERVICE MANAGER SAYS THE HORN IS STANDARD, AND ACCEPTABLE TO THEM AND WILL NOT REPLACE IT. IS A VEHICLE HORN A SAFETY ISSUE? YES. IF THE HORN DOES NOT GIVE OUT SOUND WHICH IS AUDIBLE ON THE ROADWAY, WHAT GOOD IS IT? WHY IS A HORN REQUIRED FOR A VEHICLE INSPECTION STICKER? WHY NOT JUST INSTALL A BICYCLE JINGLE HORN? THERE ARE HORNS THAT ARE LOUD, AFTER MARKET. THE JETTA HORN IS WEAK AND DANGEROUS. PLUS, IT IS NOT LOUD ENOUGH TO BE HEARD IN A PARKING LOT WHEN LOOKING FOR YOUR VEHICLE, WHICH IS ANOTHER SAFETY ISSUE FOR WOMEN AT NIGHT. *TR

11/20/2014

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 35,999.

1/19/2016

I PURCHASED MY CAR IN MID-FEB 2014 AND IT PERFORMED FLAWLESSLY THE WINTER OF 2014. I STARTED MY CAR ON MONDAY JAN 5 (OAT +5F) LET IT IDLE FOR A MINUTE AND DROVE 35 MI TO WORK ON THE HIGHWAY (RPM >2500), I DON'T HAVE A TEMP GAUGE, BUT MY CAR DID NOT SEEM TO WARM UP LIKE NORMAL. (USUALLY ITS WARM AFTER ABOUT 3 MI, AND HOT AFTER 10-15). AFTER WORK (+8HRS LATER) I STARTED MY CAR (OAT +15F), LETTING IT IDLE FOR A MINUTE THEN DROVE OUT OF THE PARKING GARAGE (~100') AND MY CAR LOST POWER, AND HAD A FLASHING GLOW PLUG LIGHT, I BELIEVE THIS WAS LIMP MODE. I PULLED INTO A PARKING LOT, LET MY CAR IDLE FOR A FEW MINUTES AND THERE WAS NO CHANGE. I SHUT THE CAR OFF, WAITED A MINUTE OR TWO, AND RESTARTED THE ENGINE, APPEARED TO RUN FINE AND I CONTINUED MY DRIVE HOME. I PULLED MY VAGCOM CODES AND SAW THAT P0299, LOW BOOST PRESSURE, I ATTEMPTED TO GET MY CAR INTO THE DEALER, BUT THEY WERE TOO BUSY. I DID NOT DRIVE MY CAR TUESDAY, BUT DROVE IT TO AND FROM WORK WEDNESDAY WITHOUT A PROBLEM. ON THURSDAY MORNING I STARTED MY CAR (-5F), IT IDLED FOR LESS THAN A MINUTE AND THEN DIED. IT CONTINUED TO TURN OVER, BUT WOULD NOT START. I PULLED THE CODES AGAIN (DID NOT CLEAR THEM FROM EARLIER IN THE WEEK) AND SAW THAT I HAD A NEW FAULT P0087, LOW FUEL PRESSURE. I HAD MY CAR TOWED TO THE DEALER (VW ROADSIDE IS SLOW, BUT FREE) AND DID NOT HEAR ANYTHING FROM THE DEALER UNTIL FRIDAY AFTERNOON. I WAS TOLD THAT ICE WAS DISCOVERED IN MY INTERCOOLER AND THAT IT HAD BEEN REPLACED AND THE COLD WEATHER KIT WAS INSTALLED. *TR

1/12/2015

1. ENGINE STOPPED RUNNING WHILE TRAVELING ON SURFACE STREETS 35 MPH. 2. GLOW PLUG WARNING LIGHT APPEARED ON DASH 3. VEHICLE COASTED TO STOP AT CURB, UNABLE TO RESTART 4. TOWED TO DEALERSHIP, VEHICLE DIAGNOSED WITH CATASTROPHIC FAILURE OF HIGH PRESSURE FUEL PUMP 5. CURRENTLY UNDER WARRANTY REPAIRS FOR ENTIRE FUEL SYSTEM 7-$10000. *TR

1/29/2015

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE BRAKES. THE DEALER STATED THAT THE BRAKES WERE FUNCTIONING NORMALLY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500.

9/10/2014

I BOUGHT A 2014 NEW JETTA SE. BUT THIS VEHICLE SITS IN VW DEALERSHIP FOR ENTIRE FIRST MONTH. LAST WEEK, I HAD A FENDER-BENDER ACCIDENT ON LOCAL HIGHWAY DUE TO BRAKE PROBLEM. TWO CLAIMS INVOLVED IN THIS CASE: 1. BRAKE HARD LIKE ROCK WHEN I TRY TO START THE VEHICLE IN THE MORNING. I COULD NOT START THE ENGINE. 2. WHEN I DRIVE ON THE 50 MILE SPEED LIMIT HIGH WAY, I COULD NOT STOP THE CAR DUE TO WEAK BRAKE SYSTEM. IT TOOK EXTRA LONG DEEP STROKE TO STOP THE VEHICLE AND TOOK EXTRA LONG DISTANCE TO STOP. ALSO I COULD NOT DO EMERGENCY STOP IF SOME CUTS IN FRONT OF ME. WEAK WEAK WEAK BRAKE..... I DROVE FOR MORE THAN 20 YEARS, I HAVE NEVER HAD SUCH EXPERIENCE. IT IS AN UNSAFE CAR! MY WIFE NOW REFUSE TO DRIVE IT. I TOOK THIS VEHICLE TO VW DEALERSHIP AND THEY FIND OUT PROBLEM WITH CAR (FAULTY BOOSTER AND MASTER CYLINDER). THEY CHANGED THE COMPONENTS AND SYSTEM TWICE, AND NOW CONDITION IS THE SAME. VW TECHNICAL SERVICE WENT TO DEALERSHIP, AND THEY TOLD MY DEALER THAT THIS VEHICLE IS SAFE..... I AM VERY SHOCK ON THIS CONCLUSION. PLEASE INVESTIGATE ON THIS VEHICLE BRAKE SYSTEM. I DON'T WANT OTHER VW JETTA DRIVE HAVE THE SAME PROBLEM, RISKED LIFE FOR A FAULTY SYSTEM, AND I MUST VOICE IT OUT TO WARN MY FELLOW JETTA DRIVER: BE CAREFUL! *TR

10/17/2014

THE VEHICLE'S IGNITION GETS STUCK. *TR

6/18/2014

THE VEHICLE WAS IN A MAJOR CAR ACCIDENT BEFORE I PURCHASED THE VEHICLE AND THE CARFAX STATES THAT THE CAR WAS INVOLVED IN AM ACCIDENT WITH ANOTHER VEHICLE WHICH CAUSED SEVERE FRONT DAMAGE REPORTED. MULTIPLE AIRBAGS DEPLOYED. THE SUB RAIL FRAME HAS BEEN WELDED TOGETHER BY SOMEONE THAT DID NOT APPEAR TO KNOW WHAT THEY WERE DOING AND NOW THE ENTIRE FRAME IS CRACKED AGAIN. *TR

9/8/2014

THE VEHICLE WAS IN A MAJOR CAR ACCIDENT BEFORE I PURCHASED THE VEHICLE AND THE CARFAX STATES THAT THE CAR WAS INVOLVED IN AM ACCIDENT WITH ANOTHER VEHICLE WHICH CAUSED SEVERE FRONT DAMAGE REPORTED. MULTIPLE AIRBAGS DEPLOYED. THE SUB RAIL FRAME HAS BEEN WELDED TOGETHER BY SOMEONE THAT DID NOT APPEAR TO KNOW WHAT THEY WERE DOING AND NOW THE ENTIRE FRAME IS CRACKED AGAIN. *TR

9/8/2014

DRIVING DOWN HIGHWAY CAR PULLS TO THE RIGHT. STEERING IS OUT OF LINE EVEN WITH ALIGNMENT ADJUSTMENTS. CAR IS ALL OVER THE ROAD. DIFFICULT TO DRIVE STARIGHT WITHOUT SWERVING. DANGEROUS GOING AROUND CORNERS. VEHICLE HAD BEEN DIAGNOSED SEVERAL TIMES. NO WARRANTY REPAIRS WERE MADE DUE TO COSTS.

7/27/2015

JUNE 2014 I BROUGHT MY 2014 JETTA SE TO THE DEALERSHIP TO HAVE IT LOOKED AT B/C THE AIRBAG LIGHT CAME ON & OTHER LIGHTS.THEY HAD MY CAR FOR A 1.5 WEEKS & CLAIMED THEY WERE WAITING ON A NEW CLOCK SPRING,FINALLY AFTER ME GETTING AGITATED THEY FIXED IT,THE CAR AT THE TIME ONLY HAD 2000 MILES ON IT.I WAS TOLD BY THE SERVICE DEPARTMENT IT WAS JUST A ELECTRICAL GLITCH AND IT'S BEEN FIXED.THEN AUGUST 19,2014,THE TRACTION CONTROL,TIRE PRESSURE,ETC LIGHTS CAME ON WHEN I WAS BACKING DOWN MY DRIVEWAY,I EMAILED THE SERVICE TECH ASKING IF I NEEDED AIR IN MY TIRES HE SAID NO TO THEN TURN THE CAR OFF AND TURN IT ON,THAT SHOULD RESOLVE THE PROBLEM.HE THEN SAID IF IT HAPPENS AGAIN TO DROP THE CAR OFF AT THE DEALERSHIP.SEPTEMBER 3,2014 THE LIGHTS CAME BACK ON AND THIS TIME I DEMANDED TO BRING MY CAR IN.MY BREAKS WERE SQUEAKING,ALL THE LIGHTS FROM BEFORE WHERE ON & THE BACK TIRES WERE MAKING SQUEALING NOISES,IT ONLY HAD 3750 MILES ON IT.THEY HAD MY CAR AGAIN OVER A WEEK AND CAME BACK WITH EXCUSES,THEY SAID THEY WERE WAITING FOR VW TO GIVE THEM THE SOFTWARE UPDATE, THEY HAVE 5 OTHER CARS THAT HAVE ALSO BEEN WAITING FOR THE UPDATE.AFTER ME YELLING AND EMAILING EVERYONE & GOING THERE MYSELF TO DEMAND MY CAR.THEY SAY VW HASN'T RELEASE THE UPDATE BUT THEY WILL DIAL IT INTO MY CAR.THIS IS A SERIOUS SAFETY CONCERN AND THEY ARE SITTING ON THE FIX.I THEN TOOK MY CAR TO ANOTHER DEALERSHIP,MEANWHILE THEY DELETED THE ERROR CODE SO THE TRACTION ETC LIGHTS ARE OFF.THE OTHER DEALERSHIP SAID THEY COULDN'T GIVE ME A LOANER CAR B/C VW WOULDN'T REIMBURSE THEM UNLESS THE CAR GAVE THEM AN ERROR.I TOLD THEM TO CALL VW AND GET THE ERROR,THEY TOLD ME THEY COULDN'T. I WOULD NEED TO DRIVE THE CAR UNTIL THE LIGHTS CAME BACK ON AND THEY COULD GET AN ERROR CODE FROM THE CAR.MEANWHILE A WEEK LATER I'M STILL TRYING TO FIND A DEALERSHIP IN ATLANTA WITH A LOANER CAR & CAN FIX MY DEFECTIVE CAR. *TR

9/26/2014

WE DROVE OUR 2014 V/W JETTA TO GROCERY STORE AND VEHICLE WAS PARKED IN THE PARKING LOT WHILE MY HUSBAND WAS SITTING IN IT WAITING FOR ME TO RETURN NO MORE THAN 20 MINUTES THE VEHICLE ENGINE LIGHT CAME ON AND BEGIN FLASHING AND TURNED OFF AND WOULD NOT TURN BACK ON. WE CALLED AAA FOR TOWING AND AN EXTRA BATTERY BUT THE BATTER WAS WORKING FINE. ALMOST 2 HOURS LATER WAITING FOR 2ND TOW TRUCK TO COME AND TOW THE VEHICLE, IT TURNED OVER AND WE MANAGED TO DRIVE 2 MILES HOME AND THE CAR STARTED ONE MORE TIME AND HAS NOT TURNED BACK ON SINCE. WE HAD VEHICLE TOWED TO THE DEALER AND THE DEALER SAYS IT IS ENGINE PROBLEM AND WE HAVE TO PAY $396 TO PAY FOR REPAIR. WE HAVE HAD THIS BRAND NEW VEHICLE FOR 9 MONTHS AND IT HAS BURNED MY HUSBAND BACK AND NOW IT DOESN'T WORK..... *TR

3/1/2015

THREE TIMES IN ~2 HOURS CAR STALLED AT STOP SIGNS. VEHICLE WAS AT COMPLETE STOP. LIFTED FOOT OFF BRAKE AND WHEN TOUCHED GAS CAR STALLED. CAR IS AN AUTOMATIC. *TR

11/13/2013

2014 VOLKSWAGEN JETTA TDI STALLED ON HIGHWAY AT 65 MPH CAUSING DANGEROUS EVASIVE ACTION. *TR

5/1/2014

FROM A COMPLETE STOP, PUSHED THE ACCELERATOR AND NOTHING HAPPENED FOR 4 TO 5 SECONDS. TRIED AGAIN AND THE CAR SLOWLY ROLLED FORWARD ONLY TO HAVE THE ACCELERATOR NOT WORK AGAIN ALMOST CAUSING THE CAR TO BE T-BONED IN AN INTERSECTION. THIS HAPPENED SEVERAL TIME THAT DAY. FOOT WAS NO WHERE NEAR THE BRAKE PEDAL. THIS HAS OCCURRED SEVERAL TIMES SINCE AND 5-24-14 HAPPENED AGAIN ALMOST CAUSING US TO GET HIT CROSSING TRAFFIC. 2 DEALERSHIPS HAVE YET TO DUPLICATE IT AND WILL GO IN AGAIN 6-3. THIS CAR IS DANGEROUS TO DRIVE, SO MUCH IT HAS SAT TWICE A WEEK AT A TIME. IT IS NOT A TURBO OR DIESEL RESPONSE. THERE IS A HUGE PROBLEM WITH THIS CAR. *TR

5/27/2014

STOPPED FOR PEDESTRIAN CROSSING THE STREET, NORMAL STOP, TOOK MY FOOT OFF THE BRAKE, STEPPED ON THE GAS AND NOTHING! CAR STALLED AND I COULD NOT MOVE. TRAFFIC WAS BACKING UP BEHIND ME AND THE CAR WOULDN'T MOVE. PUT IT IN PARK, TURNED IT OFF AND ON, AFTER TWO MINUTES IT FINALLY WORKED WHEN I STEPPED ON THE GAS. DID THE SAME THING ABOUT TWO WEEKS LATER...TWICE IN ONE DAY! TOOK IT TO THE DEALER THE SAME DAY IT HAPPENED FIRST, TOLD ME I HAD AN ENGINE SOFTWARE RECALL, SPENT TWO HOURS AT THE DEALER. THEY TOLD ME IT WAS "FIXED." TWO WEEKS LATER, AT A STOP SIGN AND THEN A RED LIGHT, DID THE SAME THING. BROUGHT IT TO ANOTHER DEAL THAT NIGHT, WHO TOLD ME THERE WAS NO LOANER CARS AVAILABLE, TOOK THE CAR FOR THREE DAYS! THEY CALLED BACK AND SAID THEY COULD NOT RECREATE THE PROBLEM, THEREFORE THEY WERE GIVING ME BACK THE CAR. I DON'T FEEL SAFE!! HAVE HAD NUMEROUS OTHER PROBLEMS WITH THE CAR SINCE OCTOBER 2013, HAS BEEN IN THE SHOP 8 TIMES IN 6 MONTHS.... NOW AFFECTED BY THE O-RING RECALL! *TR

6/10/2014

FROM A COMPLETE STOP, PUSHED THE ACCELERATOR AND NOTHING HAPPENED FOR 4 TO 5 SECONDS. TRIED AGAIN AND THE CAR SLOWLY ROLLED FORWARD ONLY TO HAVE THE ACCELERATOR NOT WORK AGAIN ALMOST CAUSING THE CAR TO BE T-BONED IN AN INTERSECTION. THIS HAPPENED SEVERAL TIME THAT DAY. FOOT WAS NO WHERE NEAR THE BRAKE PEDAL. THIS HAS OCCURRED SEVERAL TIMES SINCE AND 5-24-14 HAPPENED AGAIN ALMOST CAUSING US TO GET HIT CROSSING TRAFFIC. 2 DEALERSHIPS HAVE YET TO DUPLICATE IT AND WILL GO IN AGAIN 6-3. THIS CAR IS DANGEROUS TO DRIVE, SO MUCH IT HAS SAT TWICE A WEEK AT A TIME. IT IS NOT A TURBO OR DIESEL RESPONSE. THERE IS A HUGE PROBLEM WITH THIS CAR. *TR

5/27/2014

REF: NHTSA ACTION NUMBER PE10034. REGARDING MY 2014 JETTA TDI (DIESEL): FUEL TANK WAS APPROXIMATELY 3/4 FULL. FILLED REMAINDER (APPROX. 1/4 TANK, 3.5 GALLONS) WITH ULSD AUTO DIESEL FUEL AT A SERVICE STATION IN PORTAGE COUNTY, OH. I NOTICED AN ALMOST IMMEDIATE LOSS OF APPROX. 4 MPG IN FUEL ECONOMY. AFTER RESEARCHING THE ISSUE ON VARIOUS VOLKSWAGEN TDI/DIESEL INTERNET DISCUSSION FORUMS (IN ADDITION TO VARIOUS CHEVY AND/OR FORD DIESEL PICKUP TRUCK INTERNET DISCUSSION FORUMS), THE SYMPTOMS SEEMED TO COINCIDE WITH DAMAGE TO THE BOSCH CP4 HPFP (HIGH-PRESSURE FUEL PUMP). SYMPTOMS INCLUDE: -- LOSS OF FUEL ECONOMY. -- MINOR HESITATION EVEN ON SMOOTH, LEVEL ROADS THAT GETS WORSE OVER TIME. -- PRESENCE OF METAL "FLAKES" OR "SHAVINGS" IN THE FUEL FILTER CANISTER AND OTHER PARTS OF THE FUEL DELIVERY/RETURN SYSTEM. -- I DROVE THE VEHICLE TO THE POINT OF PURCHASE (AN OFFICIAL VOLKSWAGEN DEALER), AND REQUESTED THEY PROVIDE ME WITH A VISUAL INSPECTION OF THE FUEL FILTER AND FUEL FILTER CANISTER. THIS INSPECTION CONFIRMED THE PRESENCE OF NAKED-EYE-VISIBLE CONTAMINATING PARTICLES (SUSPECTED TO BE ALUMINUM METAL "FLAKES" OR "SHAVINGS") IN THE FUEL FILTER CANISTER, AND POSSIBLY OTHER PARTS OF THE FUEL DELIVERY/RETURN SYSTEM. DUE TO THE FUEL DELIVERY/RETURN SYSTEM DESIGN, THESE METAL "FLAKES" OR "SHAVINGS" CAN BE RE-INTRODUCED INTO THE HIGH PRESSURE FUEL PUMP WITHOUT BEING TRAPPED BY THE FUEL FILTER, CAUSING FURTHER DAMAGE TO THE HPFP AND CASCADING CONTAMINATION (GENERATION OF ADDITIONAL METAL "FLAKES" OR "SHAVINGS"). ONCE FUEL FLOW THROUGH THE HPFP, FUEL ACCUMULATOR RAIL, AND INJECTORS BECOMES SUFFICIENTLY RESTRICTED BY CONTAMINANTS, THE HPFP CAN FAIL CATASTROPHICALLY, RESULTING IN A SUDDEN LOSS OF ENGINE POWER. THIS, IN TURN, CAN LEAD TO A LOSS OF VEHICLE CONTROL DUE TO THE ABSENCE OF POWER STEERING. CASE OPENED WITH VW CUSTOMER CARE. *TR

7/23/2014

CONTINENTAL 225 45ZR17 CONTROL CONTACT TIRED ON 2914 VW JETTA TDI HAVE FAILED TWICE SINCE WE PURCHASES VEHICLE IN DECEMBER OF 2013. TIRES ARE DEFECTIVELY DESIGNED. *TR

8/7/2014

TIRES PUT ON THE 2014 VW JETTA GLI (DUNLOP SPORT) FROM FACTORY ARE OF VERY POOR QUALITY AND COULD CAUSE A BLOW-OUT AND AN ACCIDENT. FIRST INCIDENT WITH POTHOLE CAUSED A TIRE BLOW-OUT ON FRONT PASSENGER TIRE, BUT EXECUTED A CONTROLLED MANEUVER TO PULL THE VEHICLE OVER. SECOND INCIDENT INVOLVED NO POTHOLE OR ABNORMAL CIRCUMSTANCES BUT RESULTED IN A BUBBLE IN THE SIDEWALL OF ANOTHER TIRE. BUBBLE WAS CAUGHT BEFORE BLOW-OUT INCIDENT COULD OCCUR. THESE TIRES ARE UNSAFE AND THERE ARE NUMEROUS COMPLAINTS OF THIS DUNLOP SPORT TIRE SCATTERED ACROSS THE INTERNET. NHTSA NEEDS TO TAKE ACTION BY REQUIRING VOLKSWAGEN TO REPLACE THESE TIRES WITH TIRES OF BETTER QUALITY THAT WILL NOT DEVELOP COMPROMISED SIDEWALLS OR ARE AT RISK TO BLOW-OUTS. THIS SHOULD BE DONE AT NO COST TO THE CONSUMER AS VW MADE THE DECISION TO EQUIP THE VEHICLES WITH THESE POOR QUALITY UNSAFE TIRES. *TR

1/20/2015

THE CAR PRESENTED PROBLEMS IN THE MONTH OF JULY. STOPPING AT A RED LIGHT THE CAR IS COMPLETELY TURNED OFF, ALSO THE CELL PHONE CHARGER NOT WORKING, THIS HAPPENED THREE TIMES UNFORTUNATELY NOT HAD THE TIME TO TAKE IT TO THE DEALER. NO LIGHT AT THE BOARD OF ANY PROBLEM WARNED. TURNED OFF AND TURNED ON THE CAR AGAIN AND WENT BACK TO WORK. I MADE AN APPOINTMENT WITH THE SERVICE DEPARTMENT TOLD ME TO TAKE IT ON MONDAY, AUGUST 4 AT 10:30 AM, I WAITED UNTIL 1:30 PM. THEY DIDN'T GIVE ANOTHER CAR FOR GO MY JOB. THEY SAID THEY HAD CALLED THE SAME VOLKSWAGEN AND THEY COULD NOT FIND THE PROBLEM. THEY GAVE ME THE CAR WITHOUT SOLVING THE PROBLEM BECAUSE IT TURNS OFF ONLY THEY FIXED THE PHONE CHARGER. THE CAR RETURNED TO PRESENT PROBLEMS ON SUNDAY AUGUST 31 AT 7:30 PM. I STARTED THE CAR AND DRIVE 3 BLOCKS / BLOCKS AND TURN RIGHT THE CAR TURNED OFF, I FOUND MYSELF WITH A CO-PILOT. TURN OFF THE CAR AND TURNED IT ON LIKE I USED TO, YES IT WORKED, BUT IT LIGHT SEAT BELT AND AIR BAGS BEGAN RINGING SINCE WE HAD NOT RECOGNIZED BELTS. TURN OFF THE ENGINE AND TURNED ON 4 OCCASIONS BUT THE PROBLEM WAS NOT RESOLVED. I HAD TO BE WITH THIS ANNOYING NOISE DURING MONDAY (LABOR DAY). I COME BACK ON FRIDAY 5 SEPTEMBER TO SERVICES DEPARTMENT LEFT MY CAR AND I NEED A CAR TO GET MY JOB BUT THE DIDN'T WANT TO GIVE ME WHEN I TOLD HER THAT EXPLAIN IN A PAPER THAT THERE ISNOT A CAR FOR ME SHE ASKED ME TO WAIT A MOMENT AND SUDDENLY I GOT A 2015 NISSAN ALTIMA, BUT COULD HANDLE ONLY IN NEW YORK I CAN NOT LEAVE THIS AREA. I CALL WOLKSWAGEN 800-822-8987 BECAUSE I WANT COME BACK MY MONEY BECAUSE THE CAR PRESENTS TOO MANY FLAWS THAT CAN NOT BE FIXED AND I WILL NOT BE A VICTIM OF AN ACCIDENT IN THE FUTURE. PLEASE APPRECIATE ATTENTION TO MY ORDER. THANKS A LOT *TR

9/9/2014

WEEK OF APRIL 3RD 2016 (APPROX THU APR 7TH) MY 17 YEAR OLD SON EXPRESSED CONCERN THAT THE PASSENGER SIDE, REAR SEAT BELT BUCKLE WOULD NO LONGER SLIDE DOWN THE SEAT BELT BECAUSE IT WAS GETTING CAUGHT AT A TORN SPOT ON THE SEAT BELT THAT WAS NOW BEGINNING TO FRAY. WE COULD NOT USE THE SEAT BELT THE WAY THAT IT WAS SO HE SAT ON THE OTHER SIDE TO GET HOME. ...UPDATED 08/31/16 *BF WE OBSERVED THE SEAT BELT AND NOTED THAT IT WAS SEVERELY FRAYED APPROX OF AN INCH INTO THE EDGE OF THE SEAT BELT. THE NYLON WEBBING WAS BUNCHING UP AND NOT ALLOWING THE BUCKLE TO SLIDE DOWN THE SEAT BELT. MY FIRST ASSUMPTION WAS THAT THE SEAT BELT GOT SLAMMED IN THE DOOR AND MAY HAVE CUT IT ALLOWING THE SEAT BELT TO START TO FRAY. THINKING THIS WAS THE CASE WE DECIDED TO TRIM THE FRAYED FIBERS FROM THE BELT AND USE AN IRON TO SEAL THE AREA BY HEATING IT. THIS WORKED WELL AND ALLOWED US TO CONTINUE TO USE THE SEAT BELT BUT UPON FURTHER EXAMINATION WE NOTICED THAT THE FRAYED AREA WAS EXACTLY WHERE THE BELT STOPS IN THE OPENING IN THE REAR DASH, EXACTLY!. WE LOOKED AT THE OTHER TWO BELTS, REAR CENTER, AND REAR DRIVERS SIDE AND NOTICED THE SAME FRAYING OCCURRING IN VARYING DEGREES OF DAMAGE, IN THE EXACT SAME LOCATIONS, RIGHT WHERE THE SEAT BELT STOPS IN THE OPENING IN THE REAR DASH, THE EXACT SAME SPOT!..I CALLED THE DEALERSHIP, THELEN IN BAYCITY, MI TO ASK THEM TO LOOK AT THE SEAT BELTS WHILE THE CAR WAS IN FOR ITS 30,000 MILE SCHEDULED OIL CHANGE. I BROUGHT THE CAR IN ON APRIL 29TH 2016.THE DEALERSHIP FOUND ADDITIONAL MAINTENANCE THAT NEEDED TO BE DONE AND TOLD ME THAT I WOULD HAVE TO LEAVE THE CAR AND THAT THEY WOULD HAVE TO ELEVATE THE SEAT BELT ISSUE TO THE REGIONAL VOLKSWAGEN REP. I AGREED TO LEAVE THE CAR. I RETURNED TO PICK UP THE CAR AND WAS TOLD THE SEAT BELT DEFECT WOULD NOT BE COVERED BY VW. I APPEALED TO VW CUSTOMER SERVICE AND BBB AUOTLINE BUT HAVE BEEN DECLINED EACH TIME. ...UPDATED 08/30/16 *BF VIN NUMBER IS INVALID UPDATED 6/20/18*JB

6/22/2016

I HAVE A 2014 GLI AUTOBAHN WITH THE PADDLE SHIFTERS AND THE SPORTS MODE OPTION. TODAY I ENGAGED THE SPORTS MODE OPTION AND THE VEHICLE'S RPM WERE ALMOST REDLINING BUT IT WILL TAKE AWHILE TO FEEL THE SHIFTING ON THE TRANS. I AM WORRIED THAT THIS MAY BE A PROBLEM TO THE TRANS ON THIS VEHICLE. THE SECOND PROBLEM THAT I AM HAVING I BELIEVE IS THE SUSPENSION DUE TO THE SMOOTHNESS OF THE VEHICLE IS NO LONGER THEIR. I HAVE NOT TAKEN THE VEHICLE TO THE DEALERSHIP YET BUT WILL SOON. PLEASE ADVISE IF ANY OTHERS HAVE COMPLAINED ABOUT THE SAME ISSUES THAT I AM HAVING. THANKS. *TR

12/27/2014

DRIVING DOWN HIGHWAY CAR PULLS TO THE RIGHT. STEERING IS OUT OF LINE EVEN WITH ALIGNMENT ADJUSTMENTS. CAR IS ALL OVER THE ROAD. DIFFICULT TO DRIVE STARIGHT WITHOUT SWERVING. DANGEROUS GOING AROUND CORNERS. VEHICLE HAD BEEN DIAGNOSED SEVERAL TIMES. NO WARRANTY REPAIRS WERE MADE DUE TO COSTS.

7/27/2015

DRIVERS SIDE WIPER BLADE COMPLETELY DETACHED FROM THE CAR DURING A HEAVY RAINSTORM AT LESS THAN HIGHWAY SPEEDS. *JS

4/29/2014

WHEN I DRIVE THE CAR IN COLD, SNOWY WEATHER THE WINDSHIELD WIPER FLUID WILL NOT WORK AND THE WIPER BLADES WILL FREEZE TO THE WINDSHIELD (WHILE MOVING) WHEN THE DEFROSTER IS ON HIGH HEAT. THE WIPER FLUID I USE IS DESIGNED NOT TO FREEZE. THIS RESULTED ON NO VISIBILITY DUE TO THE DEICING AGENT THAT WAS USED ON THE ROADS STICKING TO MY WINDOW. I HAD TO EXIT AND DRIVE OFF THE FREEWAY WITH MY HEAD OUT THE WINDOW AND MY VISIBILITY WAS SEVERELY LIMITED. I ALMOST HIT THE RAIL AND THE WALLS INSIDE A TUNNEL UNTIL I COULD EXIT BECAUSE I COULD NOT SEE.

1/12/2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 4,000.

6/16/2014

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE SUN ROOF SHATTERED WHILE IT WAS CLOSED. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS CAUSED BY AN OUTSIDE INFLUENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 34,200.

9/15/2015

HEATED SEATS BURNED THE BACK AND LEGS OF DRIVER. *TR

1/15/2015

CAR CONTINUES TO LEAK, TIRE SENSOR ALWAYS ON DOESN'T GO AWAY, SINCE THE BEGINNING OF LEASE TERMS, ALL THE ABOVE MENTIONED IS CONSISTENT, WHILE VEHICLE IS STATIONARY, IN MOTION, ON STREET OR ON A HIGHWAY. FURTHER, THE SAME OCCURS WITH ANY TURN.

7/18/2016

TIRES PUT ON THE 2014 VW JETTA GLI (DUNLOP SPORT) FROM FACTORY ARE OF VERY POOR QUALITY AND COULD CAUSE A BLOW-OUT AND AN ACCIDENT. FIRST INCIDENT WITH POTHOLE CAUSED A TIRE BLOW-OUT ON FRONT PASSENGER TIRE, BUT EXECUTED A CONTROLLED MANEUVER TO PULL THE VEHICLE OVER. SECOND INCIDENT INVOLVED NO POTHOLE OR ABNORMAL CIRCUMSTANCES BUT RESULTED IN A BUBBLE IN THE SIDEWALL OF ANOTHER TIRE. BUBBLE WAS CAUGHT BEFORE BLOW-OUT INCIDENT COULD OCCUR. THESE TIRES ARE UNSAFE AND THERE ARE NUMEROUS COMPLAINTS OF THIS DUNLOP SPORT TIRE SCATTERED ACROSS THE INTERNET. NHTSA NEEDS TO TAKE ACTION BY REQUIRING VOLKSWAGEN TO REPLACE THESE TIRES WITH TIRES OF BETTER QUALITY THAT WILL NOT DEVELOP COMPROMISED SIDEWALLS OR ARE AT RISK TO BLOW-OUTS. THIS SHOULD BE DONE AT NO COST TO THE CONSUMER AS VW MADE THE DECISION TO EQUIP THE VEHICLES WITH THESE POOR QUALITY UNSAFE TIRES. *TR

1/20/2015

I WAS DRIVING DOWN THE STREET AND HIT A POTHOLE. IT WAS A VERY BAD HIT SO I ASSUMED IT GAVE ME A FLAT TIRE. I DID NOT HAVE A FLAT TIRE, THE RIM COMPLETELY CRACKED IN MULTIPLE PLACES. I UNDERSTAND A RIM BENDING BUT THIS SEVERE OF A CRACK IS A DANGER TO ANYONE WHO HAS THIS CAR OR THESE RIMS. *TR

4/8/2015

DRIVING IN MY VW JETTA 2014 SE AT THE I71 FREEWAY AT AROUND 65-70 MPH (I HAD ALREADY DRIVING FOR AROUND 40-45 MIN) AND IN THE MIDDLE OF THE HIGHWAY THE CLUSTER MARKED ME A RED LIGHT SHOWING THAT A DOOR WAS OPEN. MY WIFE FIGURED OUT THAT THE REAR LEFT DOOR WAS NOT FULLY CLOSED AND THAT AIR WAS COMING INSIDE THE CAR DUE TO THIS GAP. I WAS NEEDED TO PULL OVER TO THE SHOULDER TO CLOSE THE DOOR, AND SEEMED THAT JUST THE FIRST LATCH WAS ENGAGED, BUT NOT FULLY CLOSED. NEXT DAY MY FATHER IN LAW WAS DRIVING MY CAR, WHEN SUDDENLY IT HAPPENED EXACTLY THE SAME. WE PULLED OVER AND IT WAS HAPPENING THE SAME, IT WAS NOT FULLY CLOSED. WHEN STARTING THE CAR IN BOTH TIMES, THERE WAS NO WARNING THAT THE DOOR WAS OPEN OR ANY OTHER FAILURE. WHILE DRIVING SEVERAL MILES, THE DOOR SUDDENLY DISENGAGED. IT WAS A EXTREMELY FRIGHTENING EXPERIENCE. *JS

4/30/2014

HELLO, I NOTICED MY SPEEDOMETER ON MY 2014 JETTA SE IS INCORRECT BY A WIDER MARGIN THAN THE FEDERAL 5 PERCENT. I TOOK IT BACK TO DEALER WITH NO HELP. THEY STATED IT CAN'T BE CALIBRATED. WITH THE SPEEDOMETER INCORRECT,THIS MEANS THE ODOMETER IS INCORRECT TOO,IN WHICH IT WILL HIT THE WARRANTY PERIOD SOONER,INCORRECTLY THAT IS. I ALSO CONTACTED VOLKWAGEN CORPORATE AND AM WAITING ON A REPLY. I WOULD LIKE THIS ISSUE FIXED WITHOUT RECEIVING THE RUNAROUND,SO I DECIDED TO LET THE HIGHWAY ADMIN KNOW OF THIS ISSUE,AS OTHER ISSUES HAVE LED TO CLASS ACTION LAWSUITS WITH OTHER MANUFACTURERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

7/5/2014

THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 205/55/R16 91H. WHILE DRIVING 60 MPH, THE CONTACT FELT A VIBRATION AND STATED THAT THE TIRES WOULD SKID WHILE ACCELERATING FROM A STOP. IN ADDITION, BOTH FRONT TIRES LOST PRESSURE. IN ADDITION, THE TREAD SEPARATED IN CHUNKS FROM THE DRIVER'S SIDE TIRE. THE TIRES DID NOT GRIP THE ROAD AND SLIPPED WHEN MAKING TURNS. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 78,945 AND THE TIRE FAILURE MILEAGE WAS 30,000.

8/2/2017

2014 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP WITH VEHICLE VOICE RECOGNITION SYSTEM MALFUNCTION. *SMD THE CONSUMER STATED THE VOICE RECOGNITION SOFTWARE HAS A FLAW WITH RECOGNIZING FEMALE VOICES. THE DEALER WAS NOTIFIED. *JS

3/5/2018