2013 Volkswagen Golf Owner Complaints

AFTER EXITING THE FREEWAY, I WAS DRIVING IN STOP AND GO TRAFFIC AND THE ENGINE CUT OUT WITHOUT WARNING. I WAS UNABLE TO CHANGE LANES DUE TO LACK OF POWER AND POWER STEERING, SO I TRIED TO RE-START THE ENGINE WHILE COASTING IN THE FAST LANE. THE HUD INDICATED THAT I HAD TO PUT THE CAR IN PARK, SO I STOPPED THE CAR IN THE FAST LANE IN ORDER TO DO SO. THE ENGINE STARTED AND I WAS ABLE TO DRIVE AWAY. THE CAR WAS 6 WEEKS OLD AT THE TIME, AND HAD ABOUT 1100 MILES ON THE ODOMETER. *TR

8/12/2013

WHEN I TURNED THE KEY TO START THE CAR , THE DASH LIGHTS FLICKERED AND TURNED DIM. IT SOUNDED LIKE IT DOES WHEN THE CAR BATTERY WAS DEAD BUT SMOKE STARTED TO COME OUT FROM UNDER THE HOOD. AS I LEFT TO GET TO THE PHONE , FLAMES STARTED TO COME OUT OF THE HOOD. I GOT TO A PHONE AS SOON AS I COULD AND CALLED 911. THE CAR WAS PARKED DOWN THE STREET FROM OUR HOUSE BECAUSE OF A SNOW STORM. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE BUT THE CAR WAS DESTROYED. *TR

2/12/2014

I WAS DRIVING ON THE HIGHWAY AT 5 MILES PER HOUR AND MY CAR STARTED LOSING POWER......LIKE IT HAD A CLOGGED FUEL FILTER. BRAND NEW 2 WEEKS OLD I THOUGHT NOT POSSIBLE. I TRIED TO SAFELY GET IT TO THE LEFT LANE DODGING TRAFFIC WITH MY SLOW MOVING CAR. IT WENT TO 20 MPH AND IT DID NOT COMPLETELY STOP BUT REFUSED TO GO FASTER THEN 20 MPH. GOT HOME WITH IT LET IT SIT HALF AN HOUR. STARTED RIGHT UP AND RAN FIND. DEALER CHECKED HPFP DISINTEGRATED INSIDE ITSELF SENDING METAL SHAVINGS THROUGH OUT. COMPLETE FUEL SYSTEM REPLACED.....NICE FOR A 2013 BRAND NEW CAR. WHAT HAPPENS THE SECOND TIME IT HAPPENS WILL THE DEALER REPLACE AGAIN? *TR *JS

9/14/2012

DRIVING IN FREEWAY TRAFFIC AT AROUND 35-40 MPH. PRIOR,TO THIS INCIDENT, CAR HAS BEEN WELL MAINTAINED AND TROUBLE FREE. ENGINE DIED, SUBSEQUENTLY POWER STEERING STOPPED WORKING AND I NEEDED TO STEER VEHICLE TO SHOULDER OF ROAD. I CONSIDER MYSELF TO BE AN EXPERIENCED DRIVER AND WAS ABLE TO ADJUST TO SITUATION, CONCERNED THAT A LESS EXPERIENCED DRIVER COULD HAVE HAD AN ACCIDENT IN THE SAME SITUATION. *TR

9/16/2014

I DO NOT FEEL SAFE TO DRIVE THIS CAR DUE TO THE AIRBAG RECALL HAS NO REMEDY AT THIS TIME, ITS BEEN 1.5 YEARS SINCE THE TAKATA AIRBAG FIASCO. AIR BAGS ARE REQUIRED ON ALL VEHICLES BEING SOLD NEW OR USED. THIS AIRBAG MIGHT KILL ME, THE OPPOSITE OF WHAT IT WAS DESIGNED TO DO. WHY HASN'T THE FEDERAL GOVERNMENT MANDATED THESE VEHICLES BE TAKEN OFF THE ROAD DUE TO IT IS AN UNSAFE PRODUCT TO OPERATE AND THERE IS NO FIX IN SIGHT?

4/26/2016

TAKATA RECALL/EMISSIONS RECALL - VW HELLO, MY NAME IS [XXX] AND I OWN A 2013 VW GOLF TDI. I AM VERY CONCERNED AT THE AIRBAG RECALL BECAUSE I DRIVE OVER 150 MILES/DAY JUST TO AND FROM WORK. ON TOP OF THAT, I ALSO DRIVE YOUNG CHILDREN IN MY VEHICLE ON A DAILY BASIS AND I WOULD LIKE TO KNOW WHAT MY OPTIONS ARE UNTIL THE AIRBAG SITUATION CAN BE RESOLVED. I HAVE HAD NOTHING BUT PROBLEMS SINCE I BOUGHT THIS CAR, AND AS A LOYAL CUSTOMER, I AM VERY DISAPPOINTED. I CANNOT DRIVE AROUND A CAR THAT COULD POTENTIALLY KILL ME DUE TO AIRBAG DEPLOYMENT AND I CANNOT PUT OTHERS WHO RIDE IN MY VEHICLE AT RISK. THIS IS AN EXTREMELY DANGEROUS SITUATION AND SOMETHING MUST BE DONE. ON TOP OF THIS ISSUE, THE EMISSIONS RECALL IS STILL UNRESOLVED. I AM VERY UPSET AT ALL OF THE ISSUES THAT I AM EXPERIENCING WITH MY VEHICLE AND IT IS UNACCEPTABLE! PLEASE LET ME KNOW WHAT MY OPTIONS ARE. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

5/16/2016

WHEN I TURNED THE KEY TO START THE CAR , THE DASH LIGHTS FLICKERED AND TURNED DIM. IT SOUNDED LIKE IT DOES WHEN THE CAR BATTERY WAS DEAD BUT SMOKE STARTED TO COME OUT FROM UNDER THE HOOD. AS I LEFT TO GET TO THE PHONE , FLAMES STARTED TO COME OUT OF THE HOOD. I GOT TO A PHONE AS SOON AS I COULD AND CALLED 911. THE CAR WAS PARKED DOWN THE STREET FROM OUR HOUSE BECAUSE OF A SNOW STORM. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE BUT THE CAR WAS DESTROYED. *TR

2/12/2014

THE EPC STARTED COMING ON, IT LOSES POWER AND SOMETIMES CUTS OFF WHILE I AM DRIVING. MY SPEED SLOWS DOWN TO 3 MILES AN HOUR.

7/15/2017

BRAND NEW CAR DRIVES SOMEWHAT ERRATIC. TOOK THE CAR TO DEALER FOR ALIGNMENT CHECK. WAS ADVISED BY DEALER THAT CAR IS DELIVERED WITH SUSPENSION ADJUSTED OUTSIDE OF MANUFACTURERS SPECIFICATIONS. NO REASON GIVEN WHY. I CONSIDER CAR UNSAFE AS IT DOESN'T DRIVE AS EXPECTED. CHECKING SOME OWNER WEBSITES, THIS SEEMS TO BE A COMMON PROBLEM WITH THIS CAR. *TR

12/21/2012

AFTER EXITING THE FREEWAY, I WAS DRIVING IN STOP AND GO TRAFFIC AND THE ENGINE CUT OUT WITHOUT WARNING. I WAS UNABLE TO CHANGE LANES DUE TO LACK OF POWER AND POWER STEERING, SO I TRIED TO RE-START THE ENGINE WHILE COASTING IN THE FAST LANE. THE HUD INDICATED THAT I HAD TO PUT THE CAR IN PARK, SO I STOPPED THE CAR IN THE FAST LANE IN ORDER TO DO SO. THE ENGINE STARTED AND I WAS ABLE TO DRIVE AWAY. THE CAR WAS 6 WEEKS OLD AT THE TIME, AND HAD ABOUT 1100 MILES ON THE ODOMETER. *TR

8/12/2013

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN GOLF. THE CONTACT STATED THAT WHILE DRIVING 48 MPH, THE BRAKE PEDAL COLLAPSED, CAUSING THE CONTACT TO CRASH INTO THE MEDIAN. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

7/29/2013

ON JULY 16TH, 2013, AT 9:10 PM, I HAD DRIVEN, MY VW GOLF, 11 MILES, AT FREEWAY SPEEDS, OF 59 MPH. I WAS USING THE CRUISE CONTROL. UPON ARRIVING, AT MY FREEWAY EXIT, I BELIEVE I TURNED OFF THE CRUISE CONTROL, OR TAPPED THE BRAKE. I DON'T RECALL WHICH. I HAD BEEN DRIVING MY 2013 GOLF, FOR 11 MILES, AT THE FREEWAY SPEEDS, OF 59 MPH. OTHER VEHICLES WERE PASSING ME, WITH THESE OTHER VEHICLES GOING FASTER, THAN MY CAR. I WAS GOING SLOWER THAN THEM. MY CAR WAS NEW, AND I AM RETIRED. SO I DO NOT NEED TO TRAVEL SO FAST. AFTER ALLOWING THE 2013 VW GOLF, TO SLOW DOWN, I PUSHED THE SERVICE BREAK PEDAL. THE SERVICE BRAKE PEDAL, WENT ALL THE WAY TO THE FLOOR. I QUICKLY THOUGH, AIR WAS IN THE BRAKE SYSTEM, SO I TRIED TO PUSH THE SERVICE BRAKE PEDAL, AN ADDITIONAL 2 TIMES. SO I HAD TO DEAL WITH THIS FAST VEHICLE TRAVELING, AT 59 MPH. THE CAR BECAME AIRBOUND. SO I WAS ABLE TO SWERVE THE VW GOLF, IN A RIGHT TURN MANEUVER. TO AVOID, CRASHING, ACTUALLY, T-BONING, THE CROSS TRAFFIC. THE 2013 GOLF, DID NOT ROLL OVER, IT JUST SLID SIDEWAYS, THE VW BECAME AIRBOUND. AND HIT THE MIDDLE MEDIAN, SIDEWAYS. THE LEFT FRONT WHEEL, SNAPPED OFF, AT THE SPINDLE. THE BRAKE HOSE SNAPPED, BUT THERE WAS NO BRAKE FLUID, LEAKING OUT, OF THE BRAKE HOSE. IT IS MY OPINION, THERE WAS ZERO BRAKE FLUID, IN THIS NEW VW CAR. NOTHING IS BEING DONE. I HOPE, THE CAR, WILL BE PICKED UP, VERY SOON. THE CRASHED VW, IS PARKED RIGHT HERE, IN FRONT OF MY HOME. I FIRST THOUGHT, THAT SOME PERSON SABATOGED, MY CAR. BUT, HERE IN FRONT OF MY HOME, THERE ARE NO LEAKS. THE TOW TRUCK, DRIVER, WAYNE IS HIS NAME, HE DECLARED, TO ME, THAT HE DID NOT HAVE TO CLEAN UP, ANY BRAKE FLUID, AND THE VW OF AMERICA, [XXX] REPRESENTATIVE, TOLD ME, THAT THERE WAS ZERO BRAKE FLUID, IN THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

8/23/2013

BRAND NEW CAR DRIVES SOMEWHAT ERRATIC. TOOK THE CAR TO DEALER FOR ALIGNMENT CHECK. WAS ADVISED BY DEALER THAT CAR IS DELIVERED WITH SUSPENSION ADJUSTED OUTSIDE OF MANUFACTURERS SPECIFICATIONS. NO REASON GIVEN WHY. I CONSIDER CAR UNSAFE AS IT DOESN'T DRIVE AS EXPECTED. CHECKING SOME OWNER WEBSITES, THIS SEEMS TO BE A COMMON PROBLEM WITH THIS CAR. *TR

12/21/2012

ON JULY 16TH, 2013, AT 9:10 PM, I HAD DRIVEN, MY VW GOLF, 11 MILES, AT FREEWAY SPEEDS, OF 59 MPH. I WAS USING THE CRUISE CONTROL. UPON ARRIVING, AT MY FREEWAY EXIT, I BELIEVE I TURNED OFF THE CRUISE CONTROL, OR TAPPED THE BRAKE. I DON'T RECALL WHICH. I HAD BEEN DRIVING MY 2013 GOLF, FOR 11 MILES, AT THE FREEWAY SPEEDS, OF 59 MPH. OTHER VEHICLES WERE PASSING ME, WITH THESE OTHER VEHICLES GOING FASTER, THAN MY CAR. I WAS GOING SLOWER THAN THEM. MY CAR WAS NEW, AND I AM RETIRED. SO I DO NOT NEED TO TRAVEL SO FAST. AFTER ALLOWING THE 2013 VW GOLF, TO SLOW DOWN, I PUSHED THE SERVICE BREAK PEDAL. THE SERVICE BRAKE PEDAL, WENT ALL THE WAY TO THE FLOOR. I QUICKLY THOUGH, AIR WAS IN THE BRAKE SYSTEM, SO I TRIED TO PUSH THE SERVICE BRAKE PEDAL, AN ADDITIONAL 2 TIMES. SO I HAD TO DEAL WITH THIS FAST VEHICLE TRAVELING, AT 59 MPH. THE CAR BECAME AIRBOUND. SO I WAS ABLE TO SWERVE THE VW GOLF, IN A RIGHT TURN MANEUVER. TO AVOID, CRASHING, ACTUALLY, T-BONING, THE CROSS TRAFFIC. THE 2013 GOLF, DID NOT ROLL OVER, IT JUST SLID SIDEWAYS, THE VW BECAME AIRBOUND. AND HIT THE MIDDLE MEDIAN, SIDEWAYS. THE LEFT FRONT WHEEL, SNAPPED OFF, AT THE SPINDLE. THE BRAKE HOSE SNAPPED, BUT THERE WAS NO BRAKE FLUID, LEAKING OUT, OF THE BRAKE HOSE. IT IS MY OPINION, THERE WAS ZERO BRAKE FLUID, IN THIS NEW VW CAR. NOTHING IS BEING DONE. I HOPE, THE CAR, WILL BE PICKED UP, VERY SOON. THE CRASHED VW, IS PARKED RIGHT HERE, IN FRONT OF MY HOME. I FIRST THOUGHT, THAT SOME PERSON SABATOGED, MY CAR. BUT, HERE IN FRONT OF MY HOME, THERE ARE NO LEAKS. THE TOW TRUCK, DRIVER, WAYNE IS HIS NAME, HE DECLARED, TO ME, THAT HE DID NOT HAVE TO CLEAN UP, ANY BRAKE FLUID, AND THE VW OF AMERICA, [XXX] REPRESENTATIVE, TOLD ME, THAT THERE WAS ZERO BRAKE FLUID, IN THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

8/23/2013

AFTER EXITING THE FREEWAY, I WAS DRIVING IN STOP AND GO TRAFFIC AND THE ENGINE CUT OUT WITHOUT WARNING. I WAS UNABLE TO CHANGE LANES DUE TO LACK OF POWER AND POWER STEERING, SO I TRIED TO RE-START THE ENGINE WHILE COASTING IN THE FAST LANE. THE HUD INDICATED THAT I HAD TO PUT THE CAR IN PARK, SO I STOPPED THE CAR IN THE FAST LANE IN ORDER TO DO SO. THE ENGINE STARTED AND I WAS ABLE TO DRIVE AWAY. THE CAR WAS 6 WEEKS OLD AT THE TIME, AND HAD ABOUT 1100 MILES ON THE ODOMETER. *TR

8/12/2013

I WAS ENTERING THE FREEWAY AND ACCELERATING WHEN I REALIZED THAT MY CAR WOULDN'T GO FASTER THAN 40MPH. I PULLED THE CAR OVER AT THE NEXT EXIT AND THE CAR WOULD NO LONGER ACCELERATE. IT WOULD NOT LET ME GO PAST THE SLOWEST SPEED THAT I HAD REACHED WHILE EXITING. I TURNED THE CAR OFF AND IT WOULD NO LONGER START. I HAD THE CAR TOWED TO THE NEAREST VW DEALERSHIP WHERE IT TOOK NEARLY A WEEK TO GET THE CAR FIXED. THERE WERE METAL SHAVINGS IN THE FUEL LINES; THE FUEL PUMP AND ALL LINES NEEDED TO BE REPLACED. I HAD MY CAR FOR LESS THAN A YEAR AT THE TIME OF THE INCIDENT AND THE VEHICLE HAD LESS THAN 15000 MILES ON IT. I WAS TOLD BY THE DEALERSHIP SERVICE DEPARTMENT THAT "SOMETIMES THESE THINGS HAPPEN" AND THAT I WAS FORTUNATE IT WAS COVERED UNDER THE WARRANTY (+$5K WORTH OF DAMAGE). THEY SAID THERE WAS NOTHING I COULD HAVE DONE TO PREVENT IT, OR PREVENT IT FROM HAPPENING IN THE FUTURE. MY CAR IS A VOLKSWAGEN GOLD TDI (DIESEL). *TR

8/21/2014

I WAS ENTERING THE FREEWAY AND ACCELERATING WHEN I REALIZED THAT MY CAR WOULDN'T GO FASTER THAN 40MPH. I PULLED THE CAR OVER AT THE NEXT EXIT AND THE CAR WOULD NO LONGER ACCELERATE. IT WOULD NOT LET ME GO PAST THE SLOWEST SPEED THAT I HAD REACHED WHILE EXITING. I TURNED THE CAR OFF AND IT WOULD NO LONGER START. I HAD THE CAR TOWED TO THE NEAREST VW DEALERSHIP WHERE IT TOOK NEARLY A WEEK TO GET THE CAR FIXED. THERE WERE METAL SHAVINGS IN THE FUEL LINES; THE FUEL PUMP AND ALL LINES NEEDED TO BE REPLACED. I HAD MY CAR FOR LESS THAN A YEAR AT THE TIME OF THE INCIDENT AND THE VEHICLE HAD LESS THAN 15000 MILES ON IT. I WAS TOLD BY THE DEALERSHIP SERVICE DEPARTMENT THAT "SOMETIMES THESE THINGS HAPPEN" AND THAT I WAS FORTUNATE IT WAS COVERED UNDER THE WARRANTY (+$5K WORTH OF DAMAGE). THEY SAID THERE WAS NOTHING I COULD HAVE DONE TO PREVENT IT, OR PREVENT IT FROM HAPPENING IN THE FUTURE. MY CAR IS A VOLKSWAGEN GOLD TDI (DIESEL). *TR

8/21/2014

DRIVING AT HIGHWAY SPEED (60MPH) ENGINE SHUT DOWN ABRUBTLY AND GLOW PLUG WARNING LIGHT CAME ON. THIS RESULTED IN HAVING TO COAST ACROSS THREE LANES OF TRAFFIC WITH DIFFICULTY IN STEERING AND BRAKING TO NARROW SHOULDER AREA. ENGINE WOULD CRANK OVER BUT NOT RESTART. VEHICLE TOWED TO DEALER. DIAGNOSIS IS HIGH PRESSURE FUEL PUMP FAILURE, A KNOWN ISSUE WITH THESE VEHICLES.

8/29/2016

WHEN I TURNED THE KEY TO START THE CAR , THE DASH LIGHTS FLICKERED AND TURNED DIM. IT SOUNDED LIKE IT DOES WHEN THE CAR BATTERY WAS DEAD BUT SMOKE STARTED TO COME OUT FROM UNDER THE HOOD. AS I LEFT TO GET TO THE PHONE , FLAMES STARTED TO COME OUT OF THE HOOD. I GOT TO A PHONE AS SOON AS I COULD AND CALLED 911. THE CAR WAS PARKED DOWN THE STREET FROM OUR HOUSE BECAUSE OF A SNOW STORM. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE BUT THE CAR WAS DESTROYED. *TR

2/12/2014

OUR VW GOLF CAME WITH CONTINENTAL CONTIPRO CONTACT TIRES. WITH LESS THAN 9300 MILES ON THE CAR, WE HAD A CATASTROPHIC TIRE FAILURE. AS WE ENTERED THE FREEWAY ON RAMP, OUR TIRE INDICATOR LIT UP TELLING US TO CHECK THE TIRES. LESS THAN THREE MINUTES LATER, IN A HIGH SPEED ZONE LIMITED TO ONE LANE BECAUSE OF CONSTRUCTION, WITH NO SHOULDER, OUR FRONT DRIVERS SIDE TIRE COMPLETELY SEPARATED, LEAVING US WITH LIMITED CONTROL OVER THE CAR AND FEW OPTIONS TO AVOID A CRASH THAT POTENTIALLY COULD HAVE RESULTED IN A HUGE PILE UP AND FATALITIES. CHECKING A WEBSITE REGARDING CONTINENTAL TIRES AT CONSUMER AFFAIRS.COM, I SEE HUNDREDS OF SIMILAR COMPLAINTS ABOUT THESE TIRES FAILING AT LOW MILEAGES. THIS IS EXTREMELY DANGEROUS. PEOPLE'S LIVES ARE AT RISK. *TR

8/19/2014

OUR VW GOLF CAME WITH CONTINENTAL CONTIPRO CONTACT TIRES. WITH LESS THAN 9300 MILES ON THE CAR, WE HAD A CATASTROPHIC TIRE FAILURE. AS WE ENTERED THE FREEWAY ON RAMP, OUR TIRE INDICATOR LIT UP TELLING US TO CHECK THE TIRES. LESS THAN THREE MINUTES LATER, IN A HIGH SPEED ZONE LIMITED TO ONE LANE BECAUSE OF CONSTRUCTION, WITH NO SHOULDER, OUR FRONT DRIVERS SIDE TIRE COMPLETELY SEPARATED, LEAVING US WITH LIMITED CONTROL OVER THE CAR AND FEW OPTIONS TO AVOID A CRASH THAT POTENTIALLY COULD HAVE RESULTED IN A HUGE PILE UP AND FATALITIES. CHECKING A WEBSITE REGARDING CONTINENTAL TIRES AT CONSUMER AFFAIRS.COM, I SEE HUNDREDS OF SIMILAR COMPLAINTS ABOUT THESE TIRES FAILING AT LOW MILEAGES. THIS IS EXTREMELY DANGEROUS. PEOPLE'S LIVES ARE AT RISK. *TR

8/19/2014

THE GTI STARTED MAKING CLACKING SOUNDS, AND SHAKING WHILE ON BUT STOPPED. THEN THE EPC AND CHECK ENGINE LIGHTS STARTED FLASHING. AFTERWARDS, THE CAR WOULD NOT ACCELERATE AT ALL AND WOULD SHAKE A LOT MORE. WHEN TAKEN TO AUTOZONE FOR DIAGNOSTICS OF THE CHECK ENGINE LIGHT, THE REPORT READ: "PERFORM ENGINE DE-CARBON PROCEDURE." THE COIL PACKS WERE FINE.

5/29/2018

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN GOLF. THE CONTACT STATED WHILE DRIVING 40 MPH, HE SHIFTED INTO THIRD GEAR AND THE VEHICLE SPUTTERED AND SHUT-OFF WITH THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE CONTACT STATED A TOW TRUCK TRIED TO BOOST THE BATTERY AND IT FAILED. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE CONTACT REPAIRED THE BATTERY HOWEVER, THE FAILURE PERSISTED. THE VEHICLE STILL FAILED TO RESTART. THE LOCAL DEALER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 91,000.

3/11/2021

The low beam headlamp burned out. I replaced the bulb successfully, but then the headlamp needed adjustment to be aimed properly with the new bulb. I found instructions online to aim the headlamp. There are three adjustment points, covering both low and high beams, according to the online document. I will try to attach photo of this document. The three adjustments are labeled as: L1, L2H2, and L3. On my VW, there is no adjustment available for location shown as L3. I even drilled into the plastic headlamp housing looking for the hidden adjustment point, but there was none. As a consequence, I am unable to aim that headlamp properly: either the low beam is pointing too high or the high beam is pointing too low. I believe this presents a safety issue at night. To me, it is unbelievable that VW eliminated the L3 adjustment on this vehicle. As I said, the position of the L3 adjustment point was molded over at the factory, there was no opening for adjustment. That's why I drilled into the area, and still found no adjustment point. I have no idea how many other VW vehicles are impacted by this shortcoming, the owners will not find out until the headlamp burns out and there is no way to adjust the replacement lamp. This is a latent defect in design/manufacture.

1/4/2023