2011 Volkswagen Golf Owner Complaints

CAR STALLED ON FREEWAY OFF RAMP IN TRAFFIC, AND WOULD NOT RESTART. THE CAR WAS BLOCKING TRAFFIC, AND NEEDED TO BE TOWED TO DEALERSHIP TO BE REPAIRED. THE DEALER STATED THAT THE HIGH PRESSURE FUEL PUMP (HPFP) HAD FAILED. *TR

6/5/2012

WHEN ACCELERATING ONTO THE HIGHWAY, THE CHECK ENGINE LIGHT FLASHED "SERVICE ENGINE IMMEDIATELY" AND THE GLOW PLUG LIGHT FLASHED. VW SERVICE WAS CALLED, THEY INDICATED THAT THE CAR SHOULD NOT BE DRIVEN. IT WAS TOWED TO THE NEAREST DEALERSHIP WHERE THEY INDICATED THAT THE FUEL PRESSURE WAS TOO LOW. THEY REPLACED THE FUEL PRESSURE REGULATOR WITH NO IMPROVEMENT. THEY THEN INDICATED THAT THE HIGH PRESSURE FUEL PUMP WAS FAULTY AND REPLACE THE PUMP (PART NUMBER 03L130755A), THE PIPE (03L130235S), SEAL (N 90451902), VALVE (057130764H). *TR

7/27/2012

MODEL YEAR 2011 MAKE VOLKSWAGEN MODEL GOLF TDI DIESEL COMPONENT HIGH PRESSURE FUEL PUMP VEHICLE IDENTIFICATION NUMBER (VIN) [XXX] * COMPONENT FAILURE OF HIGH PRESSURE FUEL PUMP JUNE 21, 2011, MY VW GOLF TDI QUITE RUNNING WHILE DRIVING IN CITY TRAFFIC IN SAN FRANCISCO, CA. THIS OCCURRED IN MODERATE TRAFFIC CONDITIONS OF MORNING RUSH HOUR. DEFINITELY A SAFETY ISSUE. CAR COULD NOT BE RESTARTED AND HAD TO BE TOWED TO ROYAL MOTORS, SAN FRANCISCO. SUBSEQUENTLY TOLD BY SERVICE MANAGER THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND WOULD HAVE TO BE REPLACED ALONG WITH FUEL INJECTORS. 2 DAYS LATER WAS TOLD FUEL TANK WOULD ALSO HAVE TO BE REPLACED DUE TO METAL FILINGS HAVING CONTAMINATED THE FUEL SYSTEM. I SUBSEQUENTLY LEARNED THAT THE FUEL PUMP HAD CATASTROPHICALLY FAILED RESULTING IN METAL FILINGS CONTAMINATING THE FUEL SYSTEM. ALSO TOLD MAY TAKE UP TO 3+ WEEKS FOR REPAIR DEPENDING ON AVAILABILITY OF PARTS. THIS INCIDENT OCCURRED WHILE DRIVING IN RUSH HOUR TRAFFIC AT APPROXIMATELY 30 MILES PER HOUR IN SAN FRANCISCO, CA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

6/25/2011

VEHICLE IS A 6-SPEED MANUAL TRANSMISSION GOLF TDI. BEGAN SPUTTERING AND HESITATING AT 70MPH IN TOP GEAR ON THE HIGHWAY. CONTINUED FOR ABOUT A MINUTE, THEN EVENED OUT BUT THE HESITATION AND JERKING HAPPENED A FEW MORE TIMES IN THE NEXT 30 MINUTES. DEALER COULD NOT REPLICATE THE CONDITION, APPLIED AN AVAILABLE SOFTWARE UPDATE FOR DRIVEABILITY ISSUES. SAME THING HAPPENED THE NEXT TIME THE CAR WAS TAKEN ON THE HIGHWAY. DID NOT STALL, BUT SEEMED VERY CLOSE. TACH AND SPEEDOMETER REMAINED CONSTANT @ ~2000RPM AND 70MPH. SUSPECT THE HIGH PRESSURE FUEL PUMP. *TR

8/15/2011

WHEN APPLYING THE BRAKE PEDAL I.E. TO SHIFT IN D (WHEN STANDING) , IT FEELS LIKE BEING REARENDED. INTENSITY OF THE PULSE OR SHUDDER VARIES, AND SOMETIMES DOES NOT OCCUR. LAST WEEK, SUTLIFF TECHNICIAN AND SERVICE MANAGER ON DUTY FELT THE PULSE, AND IN ADDITION A DISPLAY LIGHT EPC CAME ON, AND THE DISPLAY SAID "SERVICE ENGINE IMMEDIATELY". THE CAR WAS IN THE SHOP THREE TIMES OVER THE PAST 3 OR 4 MONTHS, AND I WAS TOLD EVERY TIME THAT THE ERROR CAN NOT BE REPRODUCED. IN ADDITION TO THAT, I TOOK A PICTURE AT ODOMETER READING 6048 MILES, SAYING "STEERING COLUMN LOCK: SERVICE NOW!", WITH AN ADDITIONAL YELLOW STEERING WHEEL LIGHT ON. I FOUND BOTH ERRORS ON BLOGS. HOWEVER, SUTLIFF VW CLAIMS THAT THEY CAN NOT READ ERROR CODES FROM THE VEHICLE, AND THAT THIS DOES NOT ALLOW ANY ACTION. VW CORPORATE ADVISED SUTLIFF ALSO NOT TO FIX THE ISSUE. *TR

3/15/2011

ENGINE STALLED WHILE MOVING ON THE LEFT-HAND TURN LANE. BATTERY AND ENGINE LIGHTS CAME ON AND STAYED ON. THE CAR HAD POWER BUT IT COULD NOT START. THE VEHICLE WAS TOWED TO THE VW DEALER. DIAGNOSIS: BURNED FUEL PUMP FUSE (BLUE 15A). FUSE REPLACED AND THE CAR IS RUNNING.

6/20/2011

HAD DRIVEN CAR 20 MILES THAT DAY. WENT INSIDE FOR 15 MINUTES, CAME BACK. UNABLE TO START CAR. UNABLE TO ENGAGE ENGINE. LIGHTS AND SHIFTERS ALL WORKING. 5 ATTEMPTS BY 3 DIFFERENT PEOPLE OVER NEXT HOUR AND UNABLE TO START CAR. VW TOW TRUCK DRIVER UNABLE TO START CAR. NEXT MORNING VW ABLE TO START CAR. VW DEALER ATTRIBUTES PROBLEM TO WATER/ALGAE IN FUEL. LINE CLEANED AND FUEL REPLACED BY DEALER. CAR PICKED UP. CAR DRIVEN 15 MILES TOTAL AFTER PICK-UP. LEFT CAR FOR 5 MINUTES, RETURNED TO CAR BUT UNABLE TO RESTART CAR. MULTIPLE ATTEMPTS FAILED. TOW TRUCK DRIVER ABLE TO START CAR AFTER 5 MINUTES OF CONSTANTLY ENGAGING ENGINE. BEING INVESTIGATED BY VW DEALER NOW. *TR

9/5/2012

I WAS ENTERING AN INTERSECTION AT 10MPH AND HALFWAY INTO THE INTERSECTION, MY CAR STALLED AND STOPPED. IT SLOWLY BUMPED THE CAR IN MY REAR. NO INJURY OR DAMAGE NOTED. I PUT THE CAR IN PARK, TURNED OFF THE CAR AND RESTARTED IT AND DROP IT TO THE NEAREST PARKING LOT. THIS IS A VW GOLF TDI 2011! *TR

9/14/2013

2011 GOLF TDI (DIESEL) WHEN DOWN SHIFTING INTO 2ND GEAR, THE CAR OFTEN STALLS. IT SOMETIMES HAPPENS WHEN WE SLOW DOWN TO MAKE ALEFT TURN, AND THE CAR STALLS IN FRON OF ONCOMING TRAFFIC. IT HAS CREATED A NUMBER A DANGEROUS SITUATION. *TR

2/16/2011

MY BRAND NEW 2011 VW GOLF TDI MANUAL CAR STALLS AT LAUNCH MUCH TOO EASILY. I HAVE DRIVEN MANUAL TRANSMISSION CARS FOR 40 YEARS AND HAVE FOUND IT MUCH WORSE THAN THE MAZDA MIATA WHICH WAS POOR. THIS IS A PROBLEM WITH ALL OF THIS MODEL, AS CONFIRMED BY MY TEST DRIVE, MAGAZINE REVIEWS, AND THE SALESPERSON. IT MAY BE DO TO THE "HILL CLIMBING" FEATURE WHICH LOCKS THE BRAKES UPON STOPPING SO THAT YOU HAVE TO OVERCOME THE BRAKES TO MOVE. I AM SCARED A CAR WILL HIT ME FROM BEHIND. *TR

6/14/2011

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GOLF. WHILE DRIVING APPROXIMATELY 5 MPH , ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED SEVERAL MINUTES AFTER THE ACTUAL IMPACT AND NOT DURING. THE CONTACT SUSTAINED A CHEST CONTUSION, MULTIPLE BRUISES TO HER BODY AND FACE, A SPRAINED LEFT FOOT AND BURNS TO THE CHEST AND RIGHT HAND FROM THE AIR BAG DEPLOYMENT. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP AND WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 11/07/12*LJ

9/7/2012

YESTERDAY I RECEIVED A LETTER FROM VW SAYING MY CAR WAS SUBJECT TO A RECALL FOR A TAKATA AIRBAG ISSUE. THE LETTER SAID PARTS ARE NOT YET AVAILABLE TO MAKE REPAIRS AND TO DO NOTHING AT THIS TIME. MY NEIGHBOR HAS A HONDA CRV THAT WAS ALSO AFFECTED BY THE RECALL. THEY WERE PROVIDED WITH A RENTAL CAR AND TOLD NOT TO MOVE THE HONDA UNTIL NOTIFIED TO DO SO. AS I UNDERSTAND THIS IS A POTENTIALLY DEADLY PROBLEM, WHY AM I BEING INSTRUCTED TO CONTINUE DRIVING MY CAR WHEN MY NEIGHBOR WAS TOLD NOT TO MOVE THEIRS UNDER ANY CIRCUMSTANCE? THE LETTER LISTS "NHTSA 16V078".

5/6/2016

2011 GOLF TDI AUTOMATIC (DSG) TRANSMISSION. COLD START, STALLED WHILE PULLING ONTO MAIN ROAD, NO ACCIDENT ONLY BECAUSE ONCOMING TRAFFIC STOPPED. *TR

8/24/2011

ENGINE RPM SURGES/SPIKES 500-800 RPM'S FROM IDLE WHEN ATTEMPTING TO SLOWLY ACCELERATE FROM A STOP OR NEAR STOP CAUSING THE VEHICLE TO LUNGE FORWARD UNEXPECTEDLY. THIS SURGE/SPIKE OCCURS PRIMARILY WHEN ON SLIGHT UPHILL GRADES OR INCLINES AND AFTER RELEASING THE BRAKES AND GENTLY APPLYING THROTTLE PRESSURE. THIS SEEMS TO OCCUR WHEN THE HILL ASSIST SYSTEM IS ACTIVATED. EXAMPLES: SURGE/SPIKE OCCURS WHEN ON A SLIGHT GRADE OR INCLINE FROM A STOP OR NEAR STOP SUCH AS PULLING UP A DRIVEWAY, TRYING TO INCH FORWARD IN STOP-AND-GO TRAFFIC, OR WHEN ACCELERATING NORMALLY FROM A STOP. IT IS AS THOUGH YOU PUMPED THE THROTTLE FOR A SECOND THEN RELEASED IT. IF THE VEHICLE IS ON A VERY STEEP UPGRADE INCLINE IT IS NOT AS NOTICEABLE AS THE BRAKES ARE NOT IMMEDIATELY DISENGAGED WHEN THE SURGE/SPIKE OCCURS DUE TO THE HILL ASSIST SYSTEM ENGAGING THE BRAKES. IF THE VEHICLE IS ON A DOWN GRADE DECLINE OR LEVEL ROAD THE ENGINE RPM USUALLY ACCELERATES AND OPERATES NORMALLY. THE VW AUTHORIZED SERVICE DEPARTMENT HAS CONFIRMED THIS TO BE NOT NORMAL. THEY HAVE BEEN CLAIMING TO INVESTIGATE THE RPM SURGE/SPIKE WITH NO SOLUTION AFTER SEVERAL SERVICE APPOINTMENTS IN THE PAST YEAR AND OVER 15,000 MILES. *KB

10/10/2011

TWICE THE TRANSMISSION HAS FAILED TO ENGAGE FOR APPROXIMATELY 15 SECONDS AFTER THE CAR WAS SLOWED WITHOUT COMING TO A COMPLETE STOP. WHEN THIS HAPPENS, THE ENGINE REVS FREELY AS THOUGH THE CAR WAS IN NEUTRAL. IN BOTH CASES THE TRANSMISSION EVENTUALLY RE-ENGAGED ON ITS OWN. *TR

2/26/2011

CARS TRANSMISSION FAILS TO ENGAGE IN DRIVE, WILL REV AND NOT MOVE. WAS AT A GAS STATION AND WAS GOING TO LEAVE PUT CAR IN DRIVE AND IT JUST REVVED, PUT CAR BACK IN PARK AND IN DRIVE AGAIN WAS ABLE TO DRIVE AWAY. *TR

7/3/2011

SUNROOF ON 2011 VOLKSWAGEN TDI EXPLODED DURING MORNING COMMUTE AT 65MPH. FOREIGN OBJECT IMPACT DOES NOT APPEAR TO BE THE CAUSE. OUTSIDE TEMP WAS ~29F, NO VEHICLES IN CLOSE PROXIMITY, NO OVERPASSES. CONTINUED DRIVING AS PROBLEM WAS APPARENT, BUT NOT GETTING WORSE AFTER THE INITIAL BOOM! AND SHOWER OF GLASS SHARDS. IMAGES AVAILABLE, TOOK WITH MY CELL PHONE AFTER ARRIVING AT MY WORKPLACE. DEALER IS COVERING UNDER WARRANTY, INCLUDING PROVISION OF A RENTAL CAR. *LN

1/23/2011

I STARTED MY CAR ON 12/10/2011, DURING WHICH IT WAS AROUND 28 DEGREES. A FEW SECONDS LATER, THE CAR STALLED. AFTER STARTING IT A SECOND TIME, I DROVE THE CAR TO BETWEEN 3-5 MPH, AT WHICH TIME IT STALLED AGAIN. ON THE THIRD TRY, I WAS ABLE TO KEEP THE ENGINE RUNNING, BUT THE ENGINE RAN ROUGH FOR THE FIRST FEW MINUTES. ON JANUARY 4 FOLLOWING ANOTHER BOUT OF COLD WEATHER, THE CAR'S ENGINE REFUSED TO START EVEN AFTER MULTIPLE ATTEMPTS. IT WAS TOWED TO THE DEALERSHIP WHERE THEY ATTEMPTED TO START IT. ACCORDING TO THE DEALERSHIP, IT STARTED IMMEDIATELY. THE DEALERSHIP IS CURRENTLY LOOKING INTO THE ISSUE. THEY BELIEVE THE PROBLEM IS RELATED TO THE INTERCOOLER PIPES FREEZING DURING COLD TEMPERATURES. WHEN IT THAWS, WATER ENTERS THE ENGINE AND HYDROLOCKS IT, PREVENTING IT FROM STARTING OR STALLING THE ENGINE IF IT IS ALREADY RUNNING. THIS ISSUE POSES SEVERAL SAFETY RISKS, ESPECIALLY IF THE CAR STALLS IN THE MIDST OF HIGH-SPEED TRAFFIC. *TT

1/19/2012

2011 VOLKSWAGEN GOLF TDI. CONSUMER WRITES IN REGARDS TO HPFP INVESTIGATION *TGW

3/3/2011

ENGINE STALLED WHILE MOVING ON THE LEFT-HAND TURN LANE. BATTERY AND ENGINE LIGHTS CAME ON AND STAYED ON. THE CAR HAD POWER BUT IT COULD NOT START. THE VEHICLE WAS TOWED TO THE VW DEALER. DIAGNOSIS: BURNED FUEL PUMP FUSE (BLUE 15A). FUSE REPLACED AND THE CAR IS RUNNING.

6/20/2011

THE SPEEDOMETER ON MY 2011 VW GTI IS OFF, IT SHOWS I'M GOING FASTER THAN MY ACTUAL SPEED. *KB

8/2/2011

HAD BEEN DRIVING FOR ABOUT 70 MILES STOPPED FOR ABOUT 20 MINUTES. RESTARTED CAR DROVE 1/2 MILE TO THE FREEWAY MADE THE TURN ON TO THE FREEWAY AND THE CAR WOULD NOT ACCELERATE AND CAME TO A STOP. I WAS LUCKY ENOUGH TO GET IT OFF THE HIGHWAY AND ON TO THE SHOULDER. DEALER SAYS IT IS CONTAMINATED FUEL AND THE FUEL PUMP FAILED. *TR

11/3/2012

JUST PURCHASED A VEHICLE THAT CAME WITH DAYTIME RUNNING LAMPS AS A SAFETY FEATURE. THERE ARE NO DEFECTS OR FAILURES WITH THE VEHICLE BUT THIS DRL FEATURE CREATES AN UNSAFE CONDITION. MY VEHICLE CAME EQUIPPED WITH THE XENON HEADLAMPS. THE VEHICLE DOES NOT HAVE AN AUTO ON HEADLIGHTS FEATURE. THE MAIN THING I'M CONCERNED WITH IS THAT YOU COULD BE DRIVING WITH JUST YOUR HEADLIGHTS ON AND THE REST OF THE LIGHTS OFF, WHICH I HAVE DONE ALREADY SEVERAL TIMES AND SEEN OTHER VEHICLES ON THE ROAD DOING THE SAME THING AND THAT IS VERY UNSAFE. I'VE ALSO BEEN PULLED OVER BY THE POLICE FOR NOT HAVING MY LIGHTS ON. I THINK THAT I'M DRIVING WITH ALL MY LIGHTS ON JUST TO REALIZE THAT I'M DRIVING WITH JUST THE DRL. ON MY VEHICLE, ONCE YOU RELEASE THE PARKING BRAKE, MY REGULAR LOW BEAM XENON LIGHTS AUTOMATICALLY COME ON AND IF YOU ARE DRIVING INTO THE NIGHT, YOU DON'T REALIZE THAT YOU ARE DRIVING WITH YOUR LIGHTS OFF, LIKE I MENTIONED THE NORMAL LOW BEAM HEADLAMPS COMES ON ONCE THE PARKING BRAKE IS RELEASED. I UNDERSTAND THAT THE AUTO MAKER IS TRYING TO MAKE THE VEHICLE AS SAFE AS POSSIBLE BUT IS ALSO CREATING AN UNSAFE CONDITION AT THE SAME TIME. THE AUTO MAKER REFUSE TO ALLOW THE DRL FEATURE TO BE TURNED OFF EVEN THOUGH DRL ARE NOT MANDATORY. *TR

2/3/2011

LOW BEAM HEADLIGHT ELECTRICAL PROBLEM ONE SIDE OF VEHICLE LOW BEAM HEADLIGHT DOES NOT WORK. I NOTICED PASSATS AND JETTAS HAVE HAD THIS RECALLED AND IT IS DUE TO AN ELECTRICAL WIRING ISSUE. THIS IS NOT A BULB REPLACEMENT SINCE BULB HAS BEEN REPLACED SEVERAL TIMES AND STILL NOT WORKING. IT IS AN ISSUE WITH THE HOOD WHEN IT CLOSES KNOCKING THE ELECTRICAL CONNECTION OUT. SAME ISSUE AS THE PASSATS AND JETTAS. WHY WAS THIS NOT RECALLED FOR THE GOLF AS WELL?

7/28/2016

HAD BEEN DRIVING FOR ABOUT 70 MILES STOPPED FOR ABOUT 20 MINUTES. RESTARTED CAR DROVE 1/2 MILE TO THE FREEWAY MADE THE TURN ON TO THE FREEWAY AND THE CAR WOULD NOT ACCELERATE AND CAME TO A STOP. I WAS LUCKY ENOUGH TO GET IT OFF THE HIGHWAY AND ON TO THE SHOULDER. DEALER SAYS IT IS CONTAMINATED FUEL AND THE FUEL PUMP FAILED. *TR

11/3/2012

WHILE DRIVING AT APPROX 75 MPH IN THE FAST LANE OF AN INTERSTATE FREEWAY MY 2011 VW GOLF TDI SHUT OFF. WITHOUT WARNING, THE GLOW PLUG LAMP BEGAN FLASHING AND CHECK ENGINE NOTE CAME ON THE DASH. AT THE SAME TIME THE CAR LOST ALL POWER AND BEGAN RUNNING VERY ROUGH. WHILE NEGOTIATING TRAFFIC IN AN ATTEMPT TO PULL OVER (QUITE DANGEROUS WITHOUT POWER AND TRACTOR TRAILERS NOW PASSING MY SLOWING CAR) THE CAR SHUT OFF TAKING THE POWER BRAKES AND POWER STEERING WITH IT. I WAS ABLE TO SAFELY GET OFF THE HIGHWAY DUE TO THE WIDE SHOULDER IN THAT AREA BUT THIS WOULD HAVE BEEN ANOTHER STORY HAD THIS HAPPENED IN AN AREA WITH NO SHOULDER OR SAFE PULL OFF. MY CAR HAS BEEN PROPERLY MAINTAINED AT SERVICE INTERVALS AND FUELED FROM NAME BRAND, HIGH VOLUME FILLING STATIONS. VWS OWN TESTS OF MY CAR INDICATED NO FAULT OF MY OWN AND NOTHING AMISS IN THE FUEL BUT RATHER CATASTROPHIC FAILURE OF A HIGH PRESSURE PUMP WHICH DISPLACED METAL INTO THE FUEL SYSTEM. THIS SORT OF FAILURE IS COMMON ENOUGH (NOTED IN A SIMPLE INTERNET SEARCH) AND FLAT OUT DANGEROUS WHEN IT OCCURS AT SPEED SINCE THE CAR GAVE NO INDICATIONS THAT IT WAS GOING TO SHUT OFF AT SPEED (AND FAIL TO RESTART WITHOUT BEING TOWED TO THE DEALER). WORSE YET, VW IS AWARE OF THIS ISSUE WITH THE TDI DIESELS BUT HAS STOPPED SHORT OF ISSUING A RECALL TO INSTALL NEW PARTS THAT WILL NOT FAIL SO SOON AND WITHOUT WARNING. THE CAR WAS FIXED UNDER WARRANTY (CAR HAS ONLY 38,000 MILES) HOWEVER THEY REPLACED THE PARTS WITH THE SAME FAILURE PRONE PARTS. WEB ANECDOTES FROM OTHERS WITH SIMILAR FAILURES HAVE NOTED THAT IT HAPPENS IN HOTTER AREAS (90-100 DEGREE TEMPS). THIS WAS MY EXPERIENCE AS WELL AS I WAS IN THE MIDDLE OF A LONG DRIVE IN 100 DEGREE TEMPS. *TR

8/5/2014

I BELIEVE MY CAR (2011 VW GOLF 2-DOOR 2.5) HAS A MANUFACTURING DEFECT - IMPROPER WELDING, MISSING STRUCTURAL COMPONENTS, ETC. - ON THE BODY IN THE AREA BENEATH THE REAR SEAT CUSHION. I THINK THAT THE DEFECT AFFECTS SAFETY. // I NOTICED IN MAY, 2011, THAT THE MID AND LEFT AREA OF THE REAR SEAT CUSHION MAKES CREAKING SOUND WHEN IT IS PRESSED. I COMPARED OTHER VEHICLES OF THE SAME MODEL (A 2011 VW GOLF 2-DOOR TDI AND A 2010 VW GOLF 4-DOOR 2.5) WITH MINE. THE OTHER VEHICLES DID NO MAKE THE CREAKING SOUND. // ON JULY 26, 2011, THE SERVICE MANGER JOHN AT THE VW DEALER IN DANVERS, MA, SHOWED ME THAT THE METAL BODY BENEATH THE SEAT CUSHION MADE THE CREAKING SOUND BY PRESSING THE AREA OF THE METAL BODY WHILE THE SEAT CUSHION WAS LIFTED UP. HOWEVER, HE DID NOT TRY TO FIX THE PROBLEM SAYING THAT THE HE DID NOT KNOW HOW TO FIX THE PROBLEM. // I THINK THAT THE DEFECT ON MY CAR'S BODY IN THE AREA BENEATH THE REAR SEAT CUSHION AFFECTS VEHICLE SAFETY IN THE FOLLOWING WAYS. IN CASE OF COLLISION, MY CAR'S BODY WILL NOT PROPERLY PROTECT THE PASSENGER COMPARTMENT. IN CASE OF EXPLOSION OF THE FUEL TANK WHICH IS RIGHT BELOW THE AREA OF THE ALLEGED DEFECT, MY CAR'S BODY WILL NOT PROPERLY PROTECT PASSENGERS FROM THE EXPLOSION. // LASTLY, I WOULD LIKE TO TELL YOU ABOUT A DIFFERENT SYMPTOM THAT MIGHT BE RELATED TO THE DEFECT ON THE BODY BENEATH THE REAR SEAT CUSHION. MY CAR FREQUENTLY MAKES CREAKING AND KNOCKING SOUND FROM AROUND THE DOORS WHEN THE ROAD IS SLIGHTLY UNEVEN OR WHEN I SUDDENLY LET OFF THE GAS PEDAL. THE VW DEALER IN WELLESLEY, MA, TRIED TO FIX IT MANY TIMES BUT FAILED. PERHAPS, THE DEFECT ON THE BODY BENEATH THE REAR SEAT CUSHION MAKES MY CAR'S BODY FLEX MUCH MORE THAN IT WAS DESIGNED, AND CAUSES THE CREAKING AND KNOCKING SOUND FROM AROUND THE DOORS. *TR

7/28/2011

I HAD PULLED INTO A PARKING SPACE READY TO SHIFT THE CAR INTO PARK POSITION WHEN IT LUNGED FORWARD AND HIT THE CAR PARKED IN FRONT OF MINE. WHEN PULLING INTO A PARKING SPACE, ONES FOOT IS ONE THE BRAKES, THEREFORE I BELIEVE THAT THIS MAY HAVE BEEN A CASE OF SPONTANEOUS ACCELERATION. THE OTHER CAR, NATURALLY, SUSTAINED DAMAGES, AS WELL

6/8/2015

I WAS ENTERING AN INTERSECTION AT 10MPH AND HALFWAY INTO THE INTERSECTION, MY CAR STALLED AND STOPPED. IT SLOWLY BUMPED THE CAR IN MY REAR. NO INJURY OR DAMAGE NOTED. I PUT THE CAR IN PARK, TURNED OFF THE CAR AND RESTARTED IT AND DROP IT TO THE NEAREST PARKING LOT. THIS IS A VW GOLF TDI 2011! *TR

9/14/2013

LIGHTING CHECK ENGINE . I COULDN'T PASS INSPECTION ON MY VW DUE TO: CODE P0106. MANIFOLD ABSOLUTE/BAROMETRIC. PRESSURE CTRL. RANGE/PERFORMANCE

9/11/2017

TL*THE CONTACT OWNS A 2011 VOLKSWAGEN GOLF DIESEL. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WOULD NOT STALL IF THE GEAR WAS DOWNSHIFTED TO FIRST. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VEHICLE CONTINUED TO STALL EVEN WHEN DOWNSHIFTED INTO FIRST GEAR. THE CURRENT AND FAILURE MILEAGES WERE 900.

2/17/2011

MY BRAND NEW 2011 VW GOLF TDI MANUAL CAR STALLS AT LAUNCH MUCH TOO EASILY. I HAVE DRIVEN MANUAL TRANSMISSION CARS FOR 40 YEARS AND HAVE FOUND IT MUCH WORSE THAN THE MAZDA MIATA WHICH WAS POOR. THIS IS A PROBLEM WITH ALL OF THIS MODEL, AS CONFIRMED BY MY TEST DRIVE, MAGAZINE REVIEWS, AND THE SALESPERSON. IT MAY BE DO TO THE "HILL CLIMBING" FEATURE WHICH LOCKS THE BRAKES UPON STOPPING SO THAT YOU HAVE TO OVERCOME THE BRAKES TO MOVE. I AM SCARED A CAR WILL HIT ME FROM BEHIND. *TR

6/14/2011

VEHICLE HAS 5800 MILES, HAS BEEN RUNNING PERFECTLY. DRIVING ON I-70 IN MARYLAND AT 70MPH, SUDDENLY THE VEHICLE STALLS AS THE GLOWPLUG WARNING LIGHT LIT. *TR

7/6/2011

THE SPEEDOMETER ON MY 2011 VW GTI IS OFF, IT SHOWS I'M GOING FASTER THAN MY ACTUAL SPEED. *KB

8/2/2011

WHILE DRIVING AT APPROX 75 MPH IN THE FAST LANE OF AN INTERSTATE FREEWAY MY 2011 VW GOLF TDI SHUT OFF. WITHOUT WARNING, THE GLOW PLUG LAMP BEGAN FLASHING AND CHECK ENGINE NOTE CAME ON THE DASH. AT THE SAME TIME THE CAR LOST ALL POWER AND BEGAN RUNNING VERY ROUGH. WHILE NEGOTIATING TRAFFIC IN AN ATTEMPT TO PULL OVER (QUITE DANGEROUS WITHOUT POWER AND TRACTOR TRAILERS NOW PASSING MY SLOWING CAR) THE CAR SHUT OFF TAKING THE POWER BRAKES AND POWER STEERING WITH IT. I WAS ABLE TO SAFELY GET OFF THE HIGHWAY DUE TO THE WIDE SHOULDER IN THAT AREA BUT THIS WOULD HAVE BEEN ANOTHER STORY HAD THIS HAPPENED IN AN AREA WITH NO SHOULDER OR SAFE PULL OFF. MY CAR HAS BEEN PROPERLY MAINTAINED AT SERVICE INTERVALS AND FUELED FROM NAME BRAND, HIGH VOLUME FILLING STATIONS. VWS OWN TESTS OF MY CAR INDICATED NO FAULT OF MY OWN AND NOTHING AMISS IN THE FUEL BUT RATHER CATASTROPHIC FAILURE OF A HIGH PRESSURE PUMP WHICH DISPLACED METAL INTO THE FUEL SYSTEM. THIS SORT OF FAILURE IS COMMON ENOUGH (NOTED IN A SIMPLE INTERNET SEARCH) AND FLAT OUT DANGEROUS WHEN IT OCCURS AT SPEED SINCE THE CAR GAVE NO INDICATIONS THAT IT WAS GOING TO SHUT OFF AT SPEED (AND FAIL TO RESTART WITHOUT BEING TOWED TO THE DEALER). WORSE YET, VW IS AWARE OF THIS ISSUE WITH THE TDI DIESELS BUT HAS STOPPED SHORT OF ISSUING A RECALL TO INSTALL NEW PARTS THAT WILL NOT FAIL SO SOON AND WITHOUT WARNING. THE CAR WAS FIXED UNDER WARRANTY (CAR HAS ONLY 38,000 MILES) HOWEVER THEY REPLACED THE PARTS WITH THE SAME FAILURE PRONE PARTS. WEB ANECDOTES FROM OTHERS WITH SIMILAR FAILURES HAVE NOTED THAT IT HAPPENS IN HOTTER AREAS (90-100 DEGREE TEMPS). THIS WAS MY EXPERIENCE AS WELL AS I WAS IN THE MIDDLE OF A LONG DRIVE IN 100 DEGREE TEMPS. *TR

8/5/2014

THERE IS A VERY AUDIBLE "CLUNKING" SOUND THAT COMES FROM THE FRONT UNDERBODY OF THE VEHICLE. IT MOSTLY OCCURS WHEN MAKING LEFT HAND TURNS AT LOWER SPEEDS (1-25MPH) OR WHEN THERE IS A CHANGE IN ELEVATION (A BUMP).

10/3/2015

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GOLF. WITHIN LESS THAN TWO MONTHS OF OWNING THE VEHICLE, THE HORN FAILED TO WORK. THE DEALER (ANTHONY CARVONI VOLKSWAGEN, 12 MERIDEN PL, MELVILLEE, NY, 516-848-7315) DIAGNOSED THAT THE HORN NEEDED TO BE REPLACED AND STATED THAT IT WAS NOT RELATED TO THE AIR BAG BEING ELECTRICALLY CONNECTED TO THE HORN. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE HORN AND THE DRIVER'S SIDE AIR BAG NEEDED TO BE REPLACED. THE CONTACT WAS UNCERTAIN OF WHAT AIR BAG RECALL REPAIRS WERE COMPLETED BEFORE THE VEHICLE WAS SOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

10/17/2018