2014 Volkswagen CC Owner Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

4/29/2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

5/2/2016

17V509 RECALL #. FUEL PUMP CONTROL MODULE COULD CAUSE POWER OUTAGE AND ALREADY HAS. TWICE. AND THEY ARE STILL REFUSING TO FIX THIS. I'VE HAD TO REPLACE MY BATTERY AND TWO MONTHS LATER WAS STRANDED BECAUSE I LOST POWER WHILE STATIONARY.

11/7/2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN OF ATLANTA (5901 PEACH ST BLVD, ATLANTA, GA 30341) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 47,053.

1/5/2018

MY HORN,MY AIR BAG AND ALL CONTROLS IN STEERING WHEEL ARE NOT WORKING.I TOOK IT TO VW SERVICE CENTER & THEY QUOTED ME $948 FOR A NEW CLOCK SPRING.HASNT THIS PART BEEN RECALLED? IT'S A LEASE AND THAT'S INSANE,THIS IS THE SECOND TIME THIS HAS HAPPENED

11/29/2017

THE CAR IS STALLING UPON ACCELERATING WHILE IN MOTION AND AT A STOP IT JERKS BACK AND FORTH. THE CAR SHAKES WHEN ACCELERATING AND PUTTERS EVEN WHEN THE CAR IS STATIONARY.

4/21/2018

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN OF ATLANTA (5901 PEACH ST BLVD, ATLANTA, GA 30341) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 47,053.

1/5/2018

THE CAR IS STALLING UPON ACCELERATING WHILE IN MOTION AND AT A STOP IT JERKS BACK AND FORTH. THE CAR SHAKES WHEN ACCELERATING AND PUTTERS EVEN WHEN THE CAR IS STATIONARY.

4/21/2018

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT THE HARDWARE FOR THE STEERING WHEEL WAS ON A NATIONAL BACK ORDER FOR A MANUFACTURER'S RECALL. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE DEALER WOULD BE SUPPLIED WITH THE PARTS FOR THE RECALL REPAIR. THE CONTACT AHD NOT EXPERIENCED A FAILURE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT AVAILABLE.

8/19/2016

MY HORN,MY AIR BAG AND ALL CONTROLS IN STEERING WHEEL ARE NOT WORKING.I TOOK IT TO VW SERVICE CENTER & THEY QUOTED ME $948 FOR A NEW CLOCK SPRING.HASNT THIS PART BEEN RECALLED? IT'S A LEASE AND THAT'S INSANE,THIS IS THE SECOND TIME THIS HAS HAPPENED

11/29/2017

I LEASED A VW CC 2014 MY VEHICLE ON NOV 20 2014. ON DEC 1 2014, WHEN I WAS BACKING UP AT MY OFFICE LOCATION I SAW A WHITE LINE ON THE DISPLAY UNIT. I TOOK IT TO THE DEALER TO FIX IT. THEY REVIEWED THE ISSUE AND REPLACED THE CENTER DISPLAY. HOWEVER ON 11-DEC-2014 THE SAME ISSUE OF CENTER LINE APPEARED ON THE SCREEN. AFTER HAVING THE CAR FOR A DAY, THE VW TOLD ME ITS BY DESIGN THAT A CENTER SHALL COME UP WHEN THERE IS SUN. THIS IS SAFETY ISSUE AND I HAVE PICTURES AND VIDEOS OF THIS BEHAVIOR. I HOPE YOU CAN HELP ME RESOLVE THIS. *TR

12/12/2014

DRIVING ON THE INTERSTATE I HEARD A LOUD BANG SOUND LIKE A GUNSHOT. I LOOK UP AND GLAS WAS ALL OVER ME. HOW IS THAT POSSIBLE WHEN MY SUNROOF IS CLOSE.

9/4/2020

CAR HAS 8200 MILES. STARTED TO NOTICE WHEN EXIT THE FREEWAY A RUMBLING SOUND, AFTER FEW TRIPS I NARROWED THE PROBLEM TO FRONT DISC BRAKES. SEEMS LIKE THEY ARE WARPED. AFTER 2 TIMES OF TAKING THE VEHICLE FOR INSPECTION TO SAVANNAH VOLKSWAGEN, THEY GAVE ME FEEDBACK THAT PROBLEM IS NORMAL. THE PROBLEM IS MORE ACCUTE WHEN BRAKES WARM UP A BIT AFTER DRIVING ON THE FREEWAY. DONT KNOW WHAT TO DO SINCE VW CUSTOMER SERVICE TELLS IS OK.

12/17/2015

TAKATA RECALL

11/16/2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION CAUSING THE VEHICLE TO CRASH INTO A STEEL POLE AND A SECOND VEHICLE. THE CONTACT SUFFERED HEAD AND STOMACH INJURIES DURING THE CRASH. A POLICE REPORT WAS FILED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3000.

3/28/2014

TL* TAKATA RECALL. THE CONTACT OWNED A 2014 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL ACROSS THE ROAD AND CRASHED INTO A COUPLE OF TREES IN A NEIGHBOR'S YARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT ONLY THE DRIVER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND WAS TOWED TO THE DEALER (DIEHL AUTOMOTIVE, 258 PITTSBURGH RD, BUTLER, PA 16002, 724-282-8898). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS), WHICH STATED THAT PARTS WERE UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. PARTS DISTRIBUTION DISCONNECT.

7/16/2018

VEHICLE TRUNK LIGHT INDICATOR SHOWS THAT VEHICLE TRUNK IS OPEN. INTERMITTENTLY TURNS OFF THEN COMES BACK ON. TRUNK INTERIOR LIGHT STAYS ON. THIS WILL DRAIN CAR BATTERY IF LIGHT ISN'T UNPLUGGED LEAVING PEOPLE STRANDED. THIS SEEMS LIKE IT IS A FAULTY DESIGN ON BEHALF OF VOLKSWAGEN. VOLKSWAGEN SHOULD PERFORM AN ACTION AND REMEDY FOR THE VW CC OWNERS AFFECTED BY THIS PROBLEM. *TR

7/1/2020

Wiring harness 3C8-971-182-J yielded multiple wire breaks with exposed copper ends near harness couplers. Wiring is for rear lights and camera mounted on trunk hood. Some rear lights failed to light. Picture is available. Have noticed multiple issues of same on internet with identical breakage.

9/8/2021

NORMAL DRIVING AUTO WHEN TIRE WENT TOTALLY FLAT. REPLACED IT WITH SPARE TIRE. PARKED CAR AND TWO HOURS LATER, A SECOND TIRE HAD GONE FLAT. NO DISCERNIBLE DAMAGE TO TIRE OR RIM TO ACCOUNT FOR FLAT. *TR

3/21/2015

DRIVING ON US-95 OUTSIDE OF PHILADELPHIA PA. CHANGED LANES FROM LEFT LANE TO CENTER. SMALL RUT BETWEEN LANES. RIGHT FROM WHEEL FAILED. WHEN CHANGING THE TIRE, I NOTICED THE WHEEL COMPLETELY CRACKED ALONG THE CIRCUMFERENCE ON THE FLAT SECT WHERE IT MEETS THE SIDE RAMP OF THE WHEEL GOING TOWARDS THE BEAD. THE TIRE STAYED IN PLACE, BUT THE WHEEL BROKE INTO 2 SECTIONS. THERE IS NO EVIDENCE OF POT HOLE DAMAGE. LIKE A LARGE CHUCK OR CRACK IN SIDE WALL OF TIRE OR RIM. I BELIEVE THIS IS A DEFECT. *TR

4/12/2015

IN FEBRUARY OF 2017, MY VEHICLE STALLED ON A BUSY FREEWAY WHILE IN MOTION AND COMPLETELY DIED, AFTER TOWING THE VEHICLE TO THE DEALERSHIP THEY DETERMINED SEVERAL PARTS NEEDED TO BE REPLACED INCLUDING MOUNTING, BEARING, C VALVE, AH SEPARATOR, RIBBEDBELT, TENSIONER, C-GASKET, D-GASKET, SEAL RING AND BOLT. AFTER DRIVING THE VEHICLE HOME AGAIN IT DIED. I TOOK IT BACK TO THE DEALERSHIP WHERE THEY REPLACED THE FUEL PUMP MODULE, WASHER AND CONTROL UNIT. THE CAR APPEARED TO BE DRIVING FINE THE DAY I LEFT, BUT THE NEXT MORNING IT WOULDN'T START. I HAD THE VEHICLE TOWED TO THE DEALERSHIP IN WHICH THEY ADVISED I NEEDED A NEW BATTERY. I KEPT UP WITH ALL SERVICE AND IN JANUARY OF 2018 WHILE DRIVING THE VEHICLE, IT STALLED YET AGAIN WHILE IN MOTION, WITH VEHICLES ALMOST STRIKING ME, AFTER TOWING THE VEHICLE TO THE DEALERSHIP, THEY ADVISED IT WAS THE FUEL PUMP MODULE AGAIN. THEY REPLACED THE PART. THE CAR WAS DRIVING FINE UNTIL MARCH 2018 WHEN THE VEHICLE STALLED ON THE FREEWAY WHILE IN MOTION. THE DEALERSHIP NOW STATES THE BUSHINGS ARE CRACKED AND DRY ROTTED, AND THE MECHATRONIC UNIT HAS FAILED AND THE VEHICLE NOW NEEDS A NEW TRANSMISSION.

4/3/2018

MY VEHICLE START WITH THE PROBLEM AT 33KMILES. NOW I'M AT 37KMILES AND IT'S HAPPENING DAILY. AFTER STARTING THE VEHICLE AND PUTTING IT ON DRIVE, THE BRAKE WILL NOT WORK PROPERLY AND STARTED MAKING A SCREECHING NOISE. ALL OF THE WARNING LIGHTS ON THE DASHBOARD LIT UP, THE MESSAGE CENTER SHOWS ERROR WITH AIRBAG, ABS BRAKE, VEHICLE STABILIZATION...ETC. I AM AFRAID FOR MY LIFE, THIS VEHICLE IS NOT SAFE TO DRIVE. I WOULD STOP AND TURN OFF THE ENGINE AND RESTART THE VEHICLE, SOMETIMES THAT RESET THE LIGHTS AND OTHER TIMES THAT DOES NOT HELP. THE BIGGEST CONCERN IS THE BRAKES NOISES AND THE POWER STEERING GETS UNSTABLE, AND AFRAID THE AIRBAG MIGHT NOT WORK PROPERLY IN CASE OF AN ACCIDENT. I JUST UPDATE THE AIRBAG FROM THE LAST RECALL. I CAN'T DRIVE WITH MY BABY IN THE CAR BECAUSE OF THE ISSUES.

4/26/2018

The contact owns a 2014 VOLKSWAGEN CC. The contact stated that initially the back over prevention camera no longer operated as needed. Over time, the trunk could not be opened from outside the vehicle. The trunk could be opened using the button inside the vehicle or the key fob. The contact also mentioned that the driver’s side rear reverse light would intermittently remain illuminated with a warning message on the instrument panel. The contact had taken the vehicle to a dealer and was informed that there was a defective wiring harness that caused the failure. The contact declined to repair the vehicle out of pocket. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 96,000. Vin was not available.

8/17/2021

The contact owns a 2014 Volkswagen CC. The contact stated that recently the trunk lid started failing to open as needed. The contact stated there was no warning light illuminated. The contact stated that there was a clicking sound coming from the trunk release switch located on the driver’s side. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 35,000.

2/18/2022

See attached document for complaint.

11/5/2024