2023 Volkswagen Arteon Owner Complaints

Was switching out the "summer" tires for winter tires and noticed a bubble on the sidewall of the passenger front tire. At the time the car had around 3,000 miles on it. I switched to my spare tire, did not put the bubbled tire back on the car. I had traveled who knows how many miles with that tire like that. If I would have had a blow out, which would have happened at some point it would have been dangerous for me and any vehicle around me. It would have also destroyed a $700 rim, which I would have had to pay for. I replaced all 5 tires with new ones and the bubbled tire was disposed of, but I do have a picture. Cost of 5 new tires was $1600, since Dealer would not help out. Dealer denied and tire failures but mentioned that if they owned those tires they would switch them immediately. Discount tire inspected the tire and said that it was not in good shape. There were no prior symptoms to the bubble.

2/5/2024

Tire info: Continental Procontact Size: 245 / 35 R 20 I was driving on city streets at normal speed during a rainy day. I turned right from one road to another road, and as I started to accelerate out of the right turn, my driver side front tire blew out and the TPMS started screaming because it read the tire pressure as 0. I immediately pulled over and checked the tire and saw a huge gash on the side wall, close to the rim. The road I was on was not pristine or super smooth, but it did NOT have any large bumps or potholes and I wasn't going that fast to begin with. I have only had this car for a couple of months and it only has approximately 1,000 miles on it. If this had happened at highway speeds I think it would have been much more dangerous. I had to call roadside assistance to change the tire for me. The tire that blew out is completely unusable now and the wheel is also damaged, presumably because I had to drive it a short distance so I could park safely and have the tire change in a safe spot. The tires are the factory default that came with the brand-new car. I should note that AFTER this incident, I went home and started researching online and very easily saw that there are MANY VW Arteon owners whose cars with the same 20" Continental tires have also been experiencing blowouts, often multiple times and for no good reason, and have not been able to get any meaningful response from VW or Continental. So this is not an isolated problem and I believe the government should investigate and make the companies do right by their customers affected by this safety defect in their products.

2/7/2024

Continental Pro Contact size 245/35 R 20 sidewall blew out with 265 miles on a brand-new car. Blew out leaving a parking lot at a very slow speed. The tire did not hit anything, it just lost all air pressure, and the warning light came on. Goodyear Tire employee came to the scene and determined the sidewall leak. There is no damage or marks to the tire. We purchased a new tire at the new car dealership and Goodyear installed on the car. We have detailed pictures. If this were to happen at highway speed it would be very dangerous, and we are concerned the other tires may have the same problem and could fail.

7/30/2023

Tire size 245/35 R20 Found a large bulge in the sidewall nearing a burst. I have not hit any significant potholes or had any impacts of any sort. Luckily I found this before it blew out. There are a MASSIVE number of reported problems with this specific tire on my car (VW Arteon), with some people reporting up to 5 damaged tires within a year and many blowouts reported. When these fully blow out, they put me and the public at risk due to possible loss of control of the vehicle. I am reporting this to the dealer this week. There were no warnings and I did not feel anything unusual driving. Although there are tons of separate people reporting this same issue on social media, there are two threads clearly showing tons of people having the same problem on this forum since 2022: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2/4/2024

I was driving on city streets at normal speed during a rainy day. I turned right from one road to another road, and as I started to accelerate out of the right turn, my driver side front tire blew out and the TPMS started screaming because it read the tire pressure as 0. I immediately pulled over and checked the tire and saw a huge gash on the side wall, close to the rim. The road I was on was not pristine or super smooth, but it did NOT have any large bumps or potholes and I wasn't going that fast to begin with. I have only had this car for a couple of months and it only has approximately 1,000 miles on it. If this had happened at highway speeds I think it would have been much more dangerous. I had to call roadside assistance to change the tire for me. The tire that blew out is completely unusable now and the rim is also damaged, presumably because I had to drive it a short distance so I could park safely and have the tire change in a safe spot.

2/5/2024

Tread separating from belt. Only 17k miles on new car. 3 of 4 tires were affected. Tire size 245/35r20

7/15/2024