2020 Volkswagen Arteon Owner Complaints
Complaint Summary
The 2020 Volkswagen Arteon has 1 reported complaints.
- Top issues involve electrical system.
Reliability Score
Reliability Score
Based on 1 complaints
Most Frequent Issues
ELECTRICAL SYSTEM
1 100%
Quick Insights
The top category is ELECTRICAL SYSTEM, accounting for 100% of all complaints.
Owners have reported issues across 1 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2020 Volkswagen Arteon
The 2020 Volkswagen Arteon has 1 owner complaint in this dataset. ELECTRICAL SYSTEM is the most common complaint category, representing about 100% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2020 Volkswagen Arteon are ELECTRICAL SYSTEM (1).
Are these complaints a serious red flag?
Potentially. 1 complaint report involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2020 Volkswagen Arteon?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 1 of 1 systems
ELECTRICAL SYSTEM
1 Report100% of totalPreviewing the first 1 complaint summaries.
On my driver's screen, an error message popped up that read "SOS, ERROR: Emergency call function. Service vehicle!" I took my car to the dealership. This was in November of 2023. They were able to remove the error message but the module itself was broken and the SOS feature was not working and would need to be replaced. This module also affects the ability to talk hands-free. This module has been on back-order for nearly a year. It is illegal in most states to use your phone w/ your hands, but more importantly, I was sold a car with the SOS feature and a hands-free (and more) phone/Carnet feature. This is affecting many VW models as well as Audi's and Skodas and is all over the internet. I've contacted VW USA and they are unable to provide ANY information on if and when the modules will be available and told me to "stay in touch" with my dealership. I am on my 6th VW and this is my first complaint. It's a BIG one! I can see a back order of 3-6 months, but NOT a year.
10/16/2024
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2020 Volkswagen Arteon?
Are complaints about the 2020 Volkswagen Arteon a serious warning sign?
How should buyers use complaint data for the 2020 Volkswagen Arteon?
Are complaints about the 2020 Volkswagen Arteon severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Volkswagen Arteon: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 1
- Top-topic view
- 1 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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