2019 Volkswagen Arteon Owner Complaints

Complaint Summary
The 2019 Volkswagen Arteon has 8 reported complaints.
- Top issues involve unknown or other and service brakes.
Reliability Score
Reliability Score
Based on 8 complaints
Most Frequent Issues
UNKNOWN OR OTHER
1 12.5%
SERVICE BRAKES
1 12.5%
BACK OVER PREVENTION: CAMERA SYSTEM
1 12.5%
TIRES
1 12.5%
VISIBILITY:SUN/MOON ROOF ASSEMBLY
1 12.5%
Quick Insights
The top category is UNKNOWN OR OTHER, accounting for 12.5% of all complaints.
Owners have reported issues across 8 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2019 Volkswagen Arteon
The 2019 Volkswagen Arteon has 8 owner complaints in this dataset. UNKNOWN OR OTHER is the most common complaint category, representing about 13% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2019 Volkswagen Arteon are UNKNOWN OR OTHER (1), SERVICE BRAKES (1), BACK OVER PREVENTION: CAMERA SYSTEM (1).
Are these complaints a serious red flag?
Potentially. 3 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2019 Volkswagen Arteon?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 8 of 8 systems
UNKNOWN OR OTHER
1 Report13% of totalPreviewing the first 1 complaint summaries.
2019 VW ARTEON SE WITH 4 MOTION,15000 MILES. LOUD NOISE WITH SHAKING AROUND 2000 REV/MIN AROUND 40MPH COMING FROM PASSAGER FRONT SIDE, ANNOYING. I DO NOT KNOW WHAT HAPPENED,
1/14/2021
SERVICE BRAKES
1 Report13% of totalPreviewing the first 1 complaint summaries.
HELLO, THIS VEHICLE IS WARPING ROTORS IN THE FIRST 10,000 MILES OF OWNERSHIP AND COULD CAUSE A WRECK. WHEN DRIVING AT HIGHWAY SPEEDS AND APPLY LIGHT PRESSURE TO THE BRAKES I GET HEAVY VIBRATION IN THE STEERING WHEEL AND THE VEHICLE FEELS UNSAFE. THE DEALERSHIP WILL NOT REPLACE UNDER WARRANTY. VERY UPSETTING.
2/8/2021
BACK OVER PREVENTION: CAMERA SYSTEM
1 Report13% of totalPreviewing the first 1 complaint summaries.
The rear view camera will occasionally not work. The first symptom is that the touchscreen instrument panel displays a pop-up dialog, randomly while driving, that says, "ParkPilot is not available right now." This dialog needs to be cleared by pressing "OK" before the rest of the navigation can be seen again. The more troubling symptom is that the rear view camera will occasionally not come on when either shifting into Reverse gear or even pressing the physical Rear View Camera button. I believe the two symptoms are related to problems with the vehicle's sensors and may be related to another recall that exists in the 2021 year of the same model (Arteon), with campaign number 20V716000. The dealer has not been able to reproduce the problem, but the issue occurs intermittently and causes a potential safety risk.
6/10/2021
TIRES
1 Report13% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2019 Volkswagen Arteon equipped with Continental tires, Tire line: ProContact TX, Tire Size: 245/35/R20, DOT number: (N/A). The contact stated that on several occasions at different intervals while driving at various speeds, the driverâs and passengerâs side front and rear tires experienced blowouts. After each blowout, the spare tire was placed on the vehicle. The vehicle was then driven to a tire repair facility and the tire was replaced. The manufacturer was notified of the failure but provided no assistance. The approximate tire failure mileage was 40,000.
7/14/2021
VISIBILITY:SUN/MOON ROOF ASSEMBLY
1 Report13% of totalPreviewing the first 1 complaint summaries.
Sunroof blew out at 70mph making a sound like a gunshot from within the car. Nothing externally or internally hit the glass. Sunscreen protected the passengers as 75% of the glass blew out and scratched the roof, trunk and back panels of the car traveling at highway speed. Car was under manufacturerâs original factory warranty but when the VW dealer contacted VW they denied it being a warrantable item despite the warranty book saying defective glass is warranted. My comprehensive auto insurance is paying for the new sunroof and extensive paint costs minus my out of pocket deductible.
8/26/2022
TIRES:SIDEWALL
1 Report13% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2019 Volkswagen Arteon equipped with Continental Tires, Tire Line: ProContact TX, Tire Size: 245/35/R20, DOT Number: (N/A). The contact stated while driving 50 MPH, the vehicle started shaking without warning. The contact pulled over on the side of the road and noticed that the front passengerâs side tire had a bump on the sidewall. The vehicle was taken to the dealer and the tire was replaced. On another occasion, the contact noticed that the front driverâs side tire had a bump on the sidewall. The vehicle was taken to the dealer again and the tire was replaced. The manufacturer was not contacted. The failure mileage was unknown.
4/3/2023
AIR BAGS
1 Report13% of totalPreviewing the first 1 complaint summaries.
Volkswagen has issued an interim safety recall for certain VW vehicles. We believe this also incorporates VW Arteon. The Passenger Occupant Detection System (PODS) detects a malfunction, switches off the passenger airbag, displays an Airbag error and renders the passenger seat inoperable due to increased risk of injury. Iâm alerted by the illumination of the airbag warning light, an acoustic warning sound, an error message displayed on the instrument cluster. Iâve been to 2 Volkswagen Dealerships, they report this is a common concern noted and should be reported to NHTSA.
9/17/2024
ELECTRICAL SYSTEM
1 Report13% of totalPreviewing the first 1 complaint summaries.
Volkswagen has issued an interim safety recall for certain VW vehicles. We believe this also incorporates VW Arteon. The Passenger Occupant Detection System (PODS) detects a malfunction, switches off the passenger airbag, displays an Airbag error and renders the passenger seat inoperable due to increased risk of injury. Iâm alerted by the illumination of the airbag warning light, an acoustic warning sound, an error message displayed on the instrument cluster. Iâve been to 2 Volkswagen Dealerships, they report this is a common concern noted and should be reported to NHTSA.
9/17/2024
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2019 Volkswagen Arteon?
Are complaints about the 2019 Volkswagen Arteon a serious warning sign?
How should buyers use complaint data for the 2019 Volkswagen Arteon?
Are complaints about the 2019 Volkswagen Arteon severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Volkswagen Arteon: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 8
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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