2013 Toyota Sienna Owner Complaints

THE SLIDING DOOR WAS OPENING (VIA KEYCHAIN BUTTON), BUT OPENED ONLY HALFWAY BEFORE SLAMMING SHUT VERY QUICKLY. IT WAS LIKE IT THOUGHT IT HIT SOMETHING IN BY THE BACK TIRE, BUT THERE WAS NOTHING THERE. MY DAUGHTER HAD STARTED GETTING INTO THE CAR, SO THE DOOR SLAMMED SHUT ON HER FINGER AND ACTUALLY LATCHED CLOSED WITH HER FINGER STUCK INSIDE. THE DOOR HASN'T WORKED SINCE. THIS "SAFETY FEATURE" BACKFIRED. *TR

11/30/2013

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE SUN ROOF GLASS SUDDENLY SHATTERED. THE VEHICLE WAS TAKEN TO DEALER WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

3/24/2014

FOR THE PAST 6 MONTHS, OUR VEHICLE, A 2013 TOYOTA SIENNA THAT WE PURCHASED NEW, HAS EMITTED A VERY FOUL ODOR FROM THE AIR CONDITIONING SYSTEM. FROM ALL THE INFORMATION I HAVE, THIS APPEARS TO BE FROM MOLD GROWTH. I AM WORRIED THAT ASIDE FROM BEING EXTREMELY UNPLEASANT, IT IS A SAFETY CONCERN. AFTER NUMEROUS TRIPS TO TWO DIFFERENT TOYOTA DEALERS FOR SERVICE, AN INSPECTION BY A SOUTHEAST TOYOTA REPRESENTATIVE, AND FOLLOWING ALL THE GUIDELINES FOUND IN THE TECHNICAL SERVICE BULLETIN, WE HAVE NOT HAD ANY IMPROVEMENT. THE ODOR IS SPORADIC BUT PERSISTENT, USUALLY OCCURRING SEVERAL TIMES A WEEK. AS I'VE EXPLAINED TO TOYOTA, THERE ARE THREE DISTINCT "SMELLS" (VINEGAR, WET DOG, AND ONE JUST VERY, VERY BAD). WE FILED A FORMAL COMPLAINT WITH TOYOTA LAST SPRING, WROTE LETTERS TO MANY TOYOTA REPRESENTATIVES, MET WITH THE GENERAL MANAGER AT THE DEALER WHERE WE PURCHASED IT, AND HAVE BEEN IN PHONE CONTACT THE PAST THREE WEEKS WITH A REPRESENTATIVE FROM THE OFFICE OF [XXX] , CEO AND PRESIDENT OF TOYOTA NORTH AMERICA. TOYOTA MAINTAINS THIS IS AN ENVIRONMENTAL ISSUE AND NOT A MECHANICAL ONE, THEREFORE THEY WON'T FIX IT. I HAVE OTHER VEHICLES IN THE SAME ENVIRONMENT WITHOUT THIS PROBLEM. BEING THAT THIS VAN WAS PURCHASED NEW, MY FIRST NEW VEHICLE EVER, MAKES IT EVEN MORE UPSETTING. WHILE ONE DEALERSHIP SAID A RECALL IS POSSIBLE, UNLESS THIS IS DEEMED A SAFETY CONCERN, I DO NOT SEE TOYOTA ADDRESSING THIS ISSUE. PLEASE HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

9/29/2014

MY PARENTS BOUGHT NE A 2013 TOYOTA SIENNA XLE VAN,EVER SINCE THERE'S BEEN A LOUD RATTLING IN THE REAR AN THEY HAVE TAKEN IT IN OVER 40 TIMES EVEN THE YESTERDAY AN TOYOTA OF LOUISVILLE SAID THEY CAN'T FIX IT, I'VE HEARD IT WHILE RIDING IN THE VAN IT DRIVES YOU NUTS, THEY OVER $30,000 FOR THE VAN AN ITS LOUD RIDE SOUNDS MORE LIKE YOUR ON A TRAIN .MOM SAID THIS IS HER LAST TOYOTA SHE'S BUYING USA ONLY.

9/17/2015

WHEN THE VEHICLE WAS STARTED, THE SRS AIRBAG LIGHT CAME ON. THE VEHICLE WAS TAKEN TO THE LOCAL TOYOTA DEALERSHIP THE NEXT MORNING TO DIAGNOSE. HOWEVER, NO ERROR CODES WERE ABLE TO BE RETRIEVED FROM THE OBDII. THEY RESET THE COMPUTER TO CLEAR THE LIGHT AND ADVISED THAT NOTHING COULD BE DONE WITHOUT AN ERROR CODE. THEY ADVISED TO TAKE THE VEHICLE DOWN TO AN AUTO PARTS STORE IMMEDIATELY IF THE LIGHT CAME ON AGAIN, IN ORDER TO GET AN ERROR CODE. A WEEK LATER, THE LIGHT CAME ON AGAIN. AS ADVISED, THE VEHICLE WAS TAKEN DOWN TO AN AUTO PARTS STORE IMMEDIATELY TO HAVE THE CODE READ. IN ORDER TO READ THE CODE, THE VEHICLE HAD TO BE TURNED OFF AND THEN IMMEDIATELY TURNED BACK ON. WHEN THE VEHICLE WAS TURNED BACK ON, THERE WAS NO ERROR CODE PRESENT. *TR

4/16/2013

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE DRIVER FAILED TO STOP AT A RED LIGHT AND CRASHED HEAD ON INTO ANOTHER VEHICLE AND THEN A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED A BROKEN NOSE, RIBS AND A CRACKED PELVIS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 815.

7/30/2013

OUR FRONT RIGHT DOOR SENSOR PROVIDES FALSE READINGS. THE DOOR SENSOR STATES THAT THE DOOR IS OPEN WHEN IT IS NOT. THE DOOR SENSOR GOES ON AND OFF. EVEN THOUGH THE DOOR IS SEALED SHUT, IT IS EXTREMELY ANNOYING BECAUSE OF THE OF NOISE AND VISUAL ALERT THAT STATES THAT THE DOOR IS SUPPOSEDLY NOT SHUT. *TR

10/16/2014

AFTER DRIVING THE VEHICLE TO THE GAS STATION AND FILLING UP WITH GAS, THE VAN WOULD NOT RESTART. WHEN THE START BUTTON WAS PRESSED, IT WOULD JUST CLICK, AFTER SEVERAL ATTEMPTS IT WAS DETERMINED THAT AT LEAST THE BATTERY WAS DEAD. THIS ALL HAPPENED IN 5 DEGREE WEATHER. IN AN ATTEMPT TO OPEN THE DRIVERS SIDE REAR, UNLOCKED SLIDING POWER DOOR, IT WOULD NOT OPEN. MY WIFE WAS UNABLE TO OPEN THE DOOR TO GET OUR 18 MONTH OLD OUT OF A COLD CAR. IN A PANIC, SHE HAD TO CLIMB OVER THE CENTER CONSOLE FROM THE DRIVERS SEAT TO PULL HIM OUT, AND THEN CLIMB BACK OVER TO EXIT THE VEHICLE. WHEN THE VAN WAS FINALLY JUMP STARTED AND BROUGHT TO THE DEALER, THEY REPLACED THE BATTERY, AND JUST SHRUGGED OFF THE FACT THAT THE DOOR WOULDN'T OPEN WHEN THE BATTERY IS DEAD. THIS IS A HUGE SAFETY CONCERN FOR US. IF WE HAPPEN TO BE IN AN ACCIDENT AND THE BATTERY GETS DISCONNECTED, WE WOULD NT BE ABLE TO QUICKLY AND SAFELY REMOVE OUR CHILD FROM THE VAN. *TR

2/27/2015

THE VISCOUS COUPLING ON THE REAR AXLE OF MY AWD SIENNA STARTED MAKING NOISE AND NEEDED TO BE REPLACED. APPARENTLY THERE HAS BEEN A RECALL FOR THE RAV4 FOR THE SAME PART, BUT NOT THE SIENNA. MY AUTO SHOP HAS TOLD ME THIS IS A FAIRLY COMMON PROBLEM. THE BEARINGS IN THE COUPLING FAIL AND START TO MAKE A VERY LOUD WHINE. TOYOTA SAYS THE BEARINGS CANNOT BE REPLACED AND MUST BE SERVICED AS A UNIT... TO THE TUNE OF $2300 PARTS AND LABOR.

8/27/2019

REAR DIFFERENTIAL MAKING A GROWLING NOISE. WAS TOLD BY TOYOTA THAT THE VISCOUS COUPLER BEARING IS BAD. COST TO REPLACE COUPLER IS FROM $1900.00 TO $3000.00 DOLLARS. CAR ONLY HAD 115000 MILE ON IT WHEN IT STARTED TO MAKE NOISE. BOUGHT A USED REAR END WITH 69000 MILES ON IT AND AGAIN IT TO IS STARTING TO MAKE THE SAME NOISE AT JUST OVER 100000. WHAT IS UP WITH YOUR REAR ENDS. I CAN'T AFFORD ANOTHER ONE. IS THERE A RECALL?THAT REAR END IS ONLY 1YR. OLD. OUT OFF WARRANTY

11/4/2019

I'VE JUST FINISHED READING THE NHTSA CAMPAIGN NUMBER: 14V054000 THAT DISCUSSES: "AN ELECTRICAL COMPONENT WITHIN THE ACTUATOR MAY EXPERIENCE AN INCREASED RESISTANCE RESULTING IN THE ILLUMINATION OF VARIOUS WARNING LIGHTS, INCLUDING THOSE FOR THE VEHICLE STABILITY CONTROL (VSC) SYSTEM, ANTILOCK BRAKE SYSTEM (ABS), AND TRACTION CONTROL SYSTEM." I'VE HAD THIS HAPPEN THREE TIMES OVER THE PAST FOUR MONTHS. I'VE TAKEN IT TO THE SHOP AND THEY'VE RESET THE CODE AND COULD NOT FIND THE ISSUE. IT KEEPS COMING BACK. I BELIEVE THE 14V054000 NEEDS TO BE EXPANDED TO INCLUDE MY VEHICLE. *TR

2/14/2014

WINTER REAR BRAKE FREEZE UP. TOOK THE VAN TO NORTHTOWN TOYOTA TODAY & WAS TOLD BY THE SERVICE TECH. THAT THE VAN CAN'T BE WASHED IN WINTER BECAUSE IT CAUSES THE REAR BRAKES TO FREEZE UP. THIS HAS TO BE A MANUFACTURING OR DESIGN DEFECT. WE LIVE IN NIAGARA FALLS, NY & THE VAN GETS EXTREMELY DIRTY IN WINTER & NEEDS WASHING REGULARLY. *TR

2/9/2015

THERE ARE 2 PROBLEMS I AM EXPERIENCING WITH MY 1 YR OLD TOYOTA 2013 SIENNA VAN - 1> RATTLING NOISE COMING FRM BACK OF 2ND ROW OR 3RD SEAT - VERY HARD TO PINPOINT SOURCE, TOOK IT TO MY DEALER FOR 25K SVC, EXPLAINED, WAS NOTIFIED THEY WILL RUN THIS CHECK ON MY 30K MILEAGE SVC AS VAN NEEDS TO BE LEFT FOR 3 TO 4 HRS WITH THEM. THERE ARE A LOT OF INTERNET BLOGS AND POSTINGS ON THIS ISSUE, WITH SOME GETTING TOYOTA TO REPLACE 2ND OR 3RD SEATING COMPLETELY WITH A BRAND NEW SEAT AND THUS MAKING NOISE DISAPPEAR 2> WHEN TURNING THE STEERING WHEEL, WHINING NOISE IN THE BACKGROUND CAN BE HEARD AT VERY LO W SPEED AROUND 15-25 MPH OR EVEN LESS, VERY ANNOYING AND DISTURBING FOR ANY CAR DRIVER.I BELIEVE THAT IS MAY ALSO SIGNIFY AN UNDERLYING PROBLEM, WAITING TO GET OUT OF CONTROL. WITH A RANGE OF MOVING PARTS WORKING IN TANDEM, IT IS DIFFICULT TO FIGURE OUT THE SOURCE OF SUCH ABNORMAL CAR SOUNDS. HOWEVER, ONE THING YOU CAN BE SURE OF, IS THAT THE NOISE, IN THIS CASE, IS CREATED DUE TO SOME PROBLEM IN THE STEERING WHEEL ASSEMBLY ITSELF. THE LIKELY CANDIDATES ARE THE POWER STEERING PUMP, PULLEY, OR THE BELT. I BELIEVE - TOYOTA AGAIN IS AWARE OF THIS ISSUE - AS THERE ARE NUMEROUS BLOGS AND POSTINGS ON THIS ISSUE AS WELL, THEY SHOULD COME OUT CLEAN AND MAKE THE NECESSARY REPAIRS ASAP PRIOR AN INJURY OR FATALITY HAPPENS AGAIN. WITH ALL THE RE-CALLS TOYOTA HAS BEEN ISSUING I URGE NHTSA TO QUICKLY ACT ON IT - PRIOR NEW LAWSUITS OR DEATH OCCURS. PLEASE HELP COMMON MAN LIKE ME AND OTHERS HERE TO FIGHT THIS BEHEMOTH GIANT ! *TR

4/10/2014

CLUNKING NOISE WHEN TURNING STEERING LEFT TO RIGHT AND VICE VERSA. STEERING INTERMEDIATE SHAFT ISSUE IS A WELL-KNOWN PROBLEM. *TR

3/31/2015

I HAVE AN ALL WHEEL DRIVE TOYOTA SIENNA WITH RUN-FLAT TIRES THAT I BOUGHT NEW. THE TIRES HAD CATASTROPHIC WEAR DOWN TO THE BELTS ON THE IN ONLY 25000 MILES, ESPECIALLY ON THE REAR. SUSPENSION ALIGNMENT CHECK AT THE DEALER SHOWED THAT THE REAR SUSPENSION WAS "IN-SPEC" AND ADDITIONALLY WAS NOT ADJUSTABLE. THE EALER TOLD ME THIS TYPE OF WEAR WAS "NORMAL". I HAVE NEVER SEEN TIRES WEAR AT THE INSIDE EDGE DOWN TO THE STEEL BELTS LIKE THIS ON ANY OF MY MANY VEHICLES OVER 40 YEARS OF DRIVING. I WAS TOLD THAT IT WAS DUE TO RUN FLAT TIRES, AND THIS IS HOW THEY WEAR. I DON'T BELIEVE THAT AS I HAVE ANOTHER VEHICLE WITH RUN FLAT TIRES THAT HAS NO SUCH PROBLEM. I BELIEVE THERE IS SOMETHING SERIOUSLY WRONG WITH THE SUSPENSION GEOMETRY WITH THE TOYOTA SIENNA AWD VEHICLE THAT CAUSES THIS CATASTROPHIC AND SEVERE TIRE WEAR. THESE WERE FACTORY INSTALLED OEM BRIDGESTONE TURANZA TIRES, NEVER ABUSED OR OVERLOADED, AND AS CAN BE SEEN IN THE PICTURES, WERE WORN, BUT WERE NOT DOWN TO THE WEAR BARS. UPON RESEARCHING THIS PROBLEM, IT WOULD APPEAR THAT IT IS A VERY COMMON ISSUE SPECIFIC TO TOYOTA SIENNA AWD VANS. I CAN NOT UNDERSTAND THIS WEAR BEING "NORMAL" UNDER ANY DEFINITION. IT IS CLEARLY A SAFETY HAZARD AND A DEFECT EITHER WITH THE VEHICLE OR THE DESIGN OF THESE TIRES..

3/4/2016

I BOUGHT MY SIENNA 12/27/2012. IN OCTOBER 2014 WHILE DRIVING HOME FROM LAKE TAHOE, THE CAR BEGAN SHAKING VIOLENTLY WHILE TRAVELING DOWN HILL. UPON RETURNING HOME THE CAR CONTINUED TO SHAKE ANYTIME THE BRAKES WERE APPLIED. TOOK THE CAR TO THE DEALER AND THEY SAID THE ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE CAR HAD $15K MILES ON IT. THIS IS UNHEARD OF. IN JULY 2014 TOYOTA ISSUED T-SB-0045-14 RELATING TO THIS ISSUE AND RECOMMENDED A "SHIM KIT" AS A REPAIR. THIS WAS ALSO ADDED TO MY CAR. IN MAY OF 2016 WHILE TRAVELING DOWN THE GRAPEVINE FROM LA THE CAR AGAIN BEGAN TO VIOLENTLY SHAKE. TOOK THE CAR BACK. AGAIN, 15K MILES AND THE ROTORS ARE WARPED AND NOW WE NEED NEW TIRES AND BACK BRAKES TOO. MY FAMILY HAS OWED 14 TOYOTAS AND WE HAVE NEVER REPLACED ROTORS TWICE AT 31,000 MILES! THERE IS CLEARLY SOMETHING WRONG WITH THE BRAKING SYSTEM OF THIS CAR THAT IS CAUSING IT TO EAT THROUGH BRAKES, ROTORS, AND TIRES AND THE "FIX" THAT TOYOTA HAS COME UP WITH IS NOT FIXING THE PROBLEM!!

7/15/2016

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE PERFORMING AN OIL CHANGE ON THE VEHICLE, THE MECHANIC NOTICED THAT THE HEAD GASKET WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

4/24/2017

TL* THE CONTACT OWNED A 2013 TOYOTA SEINNA. WHILE OPERATING THE VEHICLE, SMOKE APPEARED UNDER THE PANEL OF THE VEHICLE. AFTER STOPPING, FLAMES APPEARED UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FLAMES. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

6/16/2017

I TOOK A RIGHT TURN FROM JUPITAR RD. TO PRESIDENT GEORGE BUSH FREEWAY - APPROXIMATELY 400 METERS BEFORE ENTERING THE TOLLWAY. THE TRAC OFF AND ENGINE FAULT LIGHT SWITCHED ON AND THE VAN COULDN'T GO BEYOND A MAXIMUM SPEED OF APPROXIMATELY 20 OR 30 MPH. I WAS SHOCKED AND STUNNED AND COULDN'T FIGURE OUT WHAT WAS JUST HAPPENING AND HOW TO GET THE VAN TO A SIDE PATH AMID PASSING VEHICLES AT 60 TO 70 MPH BECAUSE THAT ROAD LEAD TO TOLL WAY ENTRANCE. FINALLY, AFTER LONG WAIT WITH A SHAKY HEART, I COULD MOVE THE VAN TO RIGHT LANE @ < 30 MPH AND STOPPED NEAR A RIGHT TURN. I STOPPED THE VEHICLE AND INSPECTED TYRE PRESSURE . IT WAS NORMAL. RESTARTED VEHICLE AND DID A TEST DRIVE ON NORMAL ROAD - EVERY THING SEEMED NORMAL. MY VEHICLE HAD AN ERROR CODE AND I FOUND AN EXACTLY SAME COMPLAINT IN INTERNET DATED BACK TO 2008. DEMANDED AN EXPLANATION FROM ASKTOYOTA AND THEY WERE DISMISSIVE ABOUT THE INTERNET REFERENCE AND ADVISED ME TO CONTACT DEALER. MY VAN IS WITH THEM SINCE LAST 4 DAYS AND STILL DON'T HAVE A STATUS. WHY THIS IS A MATTER OF LIFE AND DEATH ? 1. UNINTENDED SLOW DOWN TO MAXIMUM SPEED OF < 30 AND RANDOM OCCURRENCE OF THIS INCIDENT. IMAGINE, I AM JUST ENTERING THE TOLLWAY AT A MAXIMUM SPEED OF 30 OR I AM IN THE MIDDLE LANE OF A HIGHWAY AT SPEED OF 30MPH THIS IS SUDDEN DEATH CASE AND I DON'T THINK TOYOTA WILL ADMIT THIS UNLESS YOU GET INVOLVED. WHY THIS IS A DESIGN FLAW ? AT NO TIME - MACHINE SHOULD OVERRIDE MECHANICAL GAS PEDAL. *TR

4/4/2013

2013 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO ACCELERATOR PROBLEMS. *SMD THE CONSUMER STATED THE ACCELERATOR PEDAL MOMENTARILY BECAME STUCK IN THE OPEN POSITION. AFTER STARTING THE VEHICLE AND DRIVING FOR THREE MILES, THE PEDAL DID NOT RELEASE WHEN HE MOVED HIS FOOT FROM THE ACCELERATOR PEDAL AND PRESSED ON THE BRAKE. *JB

3/10/2015

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT STATED THAT THE WINDSHIELD COULD NOT BE DEFROSTED. THE CONTACT ENGAGED THE DEFROSTER ON FULL BLAST BUT COULD NOT CLEAR THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THERE WAS NOT A REMEDY AVAILABLE TO CORRECT THE FAILURE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THERE HAD BEEN SIMILAR COMPLAINTS, BUT THERE WAS NO REMEDY AVAILABLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 1,000.

3/1/2013

THE WINDSHIELD DEFROST SYSTEM IS INADEQUATE. WITH THE "AUTO" SYSTEM ON, AND/OR THE FAN ON MAXIMUM , AND/OR THE WINDSHIELD DEFROST PRESS ON, THE UPPER 1/3 OF THE WINDSHIELD REMAINS FROSTED OVER. THIS SERIOUSLY AFFECTS VISIBILITY AND SAFETY. THE FAN SEEMS TO BE BLOWING HARD, BUT AIR FLOW FROM THE DEFROST VENTS SEEMS WEAK. THE PROBLEM IS MOST APPARENT AT OR NEAR SUB-ZERO OUTSIDE TEMPERATURES. *TR

2/5/2014

MY WIFE AND I WERE GOING OUT OF OUR 60 FOOT DRIVEWAY. WE WERE GOING FORWARD AS I ALWAYS BACK INTO THE DRIVEWAY. I APPLIED THE ACCELERATOR A LITTLE TO GET THE CAR TO THE END OF THE DRIVEWAY. I APPLIED THE BRAKE AND HELD IT DOWN SO I COULD LOOK FOR TRAFFIC. AS I HELD DOWN ON THE BRAKE, THE ENGINE STARTED TO "RACE" AS IF SOMEONE WAS PUSHING THE ACCELERATOR TO THE FLOOR. THE BRAKES HELD. I TURNED OFF THE MOTOR, CALMED DOWN AND RESTARTED THE ENGINE- NO MOTOR "RUSH." THANK THE LORD THIS HAPPENED IN OUR DRIVEWAY. HAD THIS HAPPENED ON THE HIGHWAY, WE COULD HAVE KILLED SOMEONE OR GOTTEN KILLED OURSELVES. MY FIRST THOUGHT WAS OF ALL THOSE RECALLS BECAUSE OF UNINTENDED ACCELERATION. MY SECOND THOUGHT WAS, "WHEN WILL THIS HAPPEN AGAIN?"

6/12/2015

I WAS STOPPED AT A BANK DRIVE UP WINDOW, WITH MY FOOT ON THE BRAKE AND AS I PUT THE VEHICLE IN PARK THE ENGINE SURGED UP TO ABOUT 6900 RPM. I HAVE HAD THIS HAPPEN TO ME ABOUT 4 OR 5 TIMES THAT THE ENGINE HAS SURGED AS I HAVE STOPPED. I HAVE TAKEN THE VEHICLE TO TOYOTA REPAIR AND BEEN TOLD THAT THE VEHICLE COMPUTER DOES NOT INDICATE THAT THERE IS A PROBLEM. I HAVE BEEN ABLE SO FAR TO MAINTAIN CONTROL THE VEHICLE, BUT THIS HAS HAPPENED TOO MANY TIMES FOR IT NOT TO BE REPORTED.

6/13/2015

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR DRIVER'S SIDE SLIDING DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

10/19/2016

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE ACCELERATED WITHOUT WARNING, THE STEERING WHEEL SEIZED, AND THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE REAR PASSENGER DOOR LATCH DETACHED WHEN THE CONTACT ATTEMPTED TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

1/4/2017

I'VE JUST FINISHED READING THE NHTSA CAMPAIGN NUMBER: 14V054000 THAT DISCUSSES: "AN ELECTRICAL COMPONENT WITHIN THE ACTUATOR MAY EXPERIENCE AN INCREASED RESISTANCE RESULTING IN THE ILLUMINATION OF VARIOUS WARNING LIGHTS, INCLUDING THOSE FOR THE VEHICLE STABILITY CONTROL (VSC) SYSTEM, ANTILOCK BRAKE SYSTEM (ABS), AND TRACTION CONTROL SYSTEM." I'VE HAD THIS HAPPEN THREE TIMES OVER THE PAST FOUR MONTHS. I'VE TAKEN IT TO THE SHOP AND THEY'VE RESET THE CODE AND COULD NOT FIND THE ISSUE. IT KEEPS COMING BACK. I BELIEVE THE 14V054000 NEEDS TO BE EXPANDED TO INCLUDE MY VEHICLE. *TR

2/14/2014

BRAKES LOCKED UP WHILE TRYING TO LEAVE A PARKING LOT. MANY WARNING LIGHTS CAME ON INCLUDING VSC, ABS, AND TRACTION CONTROL AND THE COMPUTER SAID NEEDS IMMEDIATE SERVICE. THE TOYOTA SERVICE MANAGER SAID THEY'VE NEVER SEEN THIS AND THAT THE ACTUATOR NEEDS REPLACED. I'VE NOTED THAT THERE ARE 2 OTHER INSTANCES OF THIS ISSUE AND HOPE THAT THIS SAFETY ISSUE WILL BE INVESTIGATED. THE NHTSA CAMPAIGN NUMBER: 14V054000 THAT DISCUSSES: "AN ELECTRICAL COMPONENT WITHIN THE ACTUATOR MAY EXPERIENCE AN INCREASED RESISTANCE RESULTING IN THE ILLUMINATION OF VARIOUS WARNING LIGHTS, INCLUDING THOSE FOR THE VEHICLE STABILITY CONTROL (VSC) SYSTEM, ANTILOCK BRAKE SYSTEM (ABS), AND TRACTION CONTROL SYSTEM." I'VE HAD THIS HAPPEN THREE TIMES OVER THE PAST FOUR MONTHS. I'VE TAKEN IT TO THE SHOP AND THEY'VE RESET THE CODE AND COULD NOT FIND THE ISSUE. IT KEEPS COMING BACK. I BELIEVE THE 14V054000 NEEDS TO BE EXPANDED TO INCLUDE MY VEHICLE

10/26/2015

BACK DOOR SHOCK.

10/21/2016

MY 2013 SIENNA WAS PARKED WITH REMOTE BUTTON USED TO OPEN THE REAR HATCHBACK DOOR. IT WAS OPEN AND WE WERE LOADING UP THE BACK AREA WHEN THE HATCHBACK SUSPENSION FAILED AND THE DOOR CAME DOWN. THIS TRAPPED THE INDIVIDUAL WHO WAS STANDING UNDER IT AND IT TOOK ANOTHER PERSON TO HELP GET IT OFF THEM. IT WAS TAKEN TO THE MECHANIC WHO INFORMED US THE SHOCK WAS BAD AND THAT THERE WERE RECALLS FOR THIS ISSUE. HOWEVER IT SEEMS NOT THE 2013 VERSION WHICH SEEMS TO HAVE THE SAME ISSUE AS THE RECALLED ONE.

2/20/2019

THE MID ROW RIGHT SEAT BELT IS ALL THE WAY OUT AND THE SEAT BELT WILL NOT RETRACT. I HAVE TRIED JERKING AND PULLING ALL DIRECTION BUT DOES NOT RETRACT BACK.

11/18/2017

SEAT BELT BUCKLE WILL NOT LATCH ON DRIVERS SIDE FRONT SEAT

10/6/2019

Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 100,000 and at the time of checking the insurance, it was discovered that the mileage was 207,000.

4/16/2025

Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact stated that it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 127,800 and at the time of registration, it was discovered that the mileage was 260,000.

7/8/2025

I DROVE ONLY 1975 MILEAGE BUT MY VAN MAKES UNBEARABLE NOISE FROM 3RD ROW SEAT. I TOOK TO TOYOTA SERVICE STATION TWICE BUT I WAS TOLD IT IS MANUFACTURING DEFECT AND TOYOTA COULDN'T FIND SOLUTION FOR THIS PROBLEM. I SENT OUT EMAIL TO TOYOTA BUT DIDN'T HEAR FROM THEM YET I PAID ABOUT $ 44,000.00 FOR THIS VAN. DRIVING THIS CAR I FEEL I PUNISH MY SELF EVERYDAY. I AM LOOKING FOR HELP TO GET IT FIXED. *TR

1/18/2013

THERE ARE 2 PROBLEMS I AM EXPERIENCING WITH MY 1 YR OLD TOYOTA 2013 SIENNA VAN - 1> RATTLING NOISE COMING FRM BACK OF 2ND ROW OR 3RD SEAT - VERY HARD TO PINPOINT SOURCE, TOOK IT TO MY DEALER FOR 25K SVC, EXPLAINED, WAS NOTIFIED THEY WILL RUN THIS CHECK ON MY 30K MILEAGE SVC AS VAN NEEDS TO BE LEFT FOR 3 TO 4 HRS WITH THEM. THERE ARE A LOT OF INTERNET BLOGS AND POSTINGS ON THIS ISSUE, WITH SOME GETTING TOYOTA TO REPLACE 2ND OR 3RD SEATING COMPLETELY WITH A BRAND NEW SEAT AND THUS MAKING NOISE DISAPPEAR 2> WHEN TURNING THE STEERING WHEEL, WHINING NOISE IN THE BACKGROUND CAN BE HEARD AT VERY LO W SPEED AROUND 15-25 MPH OR EVEN LESS, VERY ANNOYING AND DISTURBING FOR ANY CAR DRIVER.I BELIEVE THAT IS MAY ALSO SIGNIFY AN UNDERLYING PROBLEM, WAITING TO GET OUT OF CONTROL. WITH A RANGE OF MOVING PARTS WORKING IN TANDEM, IT IS DIFFICULT TO FIGURE OUT THE SOURCE OF SUCH ABNORMAL CAR SOUNDS. HOWEVER, ONE THING YOU CAN BE SURE OF, IS THAT THE NOISE, IN THIS CASE, IS CREATED DUE TO SOME PROBLEM IN THE STEERING WHEEL ASSEMBLY ITSELF. THE LIKELY CANDIDATES ARE THE POWER STEERING PUMP, PULLEY, OR THE BELT. I BELIEVE - TOYOTA AGAIN IS AWARE OF THIS ISSUE - AS THERE ARE NUMEROUS BLOGS AND POSTINGS ON THIS ISSUE AS WELL, THEY SHOULD COME OUT CLEAN AND MAKE THE NECESSARY REPAIRS ASAP PRIOR AN INJURY OR FATALITY HAPPENS AGAIN. WITH ALL THE RE-CALLS TOYOTA HAS BEEN ISSUING I URGE NHTSA TO QUICKLY ACT ON IT - PRIOR NEW LAWSUITS OR DEATH OCCURS. PLEASE HELP COMMON MAN LIKE ME AND OTHERS HERE TO FIGHT THIS BEHEMOTH GIANT ! *TR

4/10/2014

EVEN THE FRONT DOOR IS LOCKED AND IN DRIVE MODE YOU CAN OPEN THE DOOR, WHILE THE CAR IS RUNNING AND THE DOOR ARE LOCKED MY WIFE ALMOST FELL WHEN HE ACCIDENTALLY PULLED THE FRONT DOOR OPENER. ITS IS A BIG SAFETY ISSUE AND IT MAKE NO SENSE IF YOU CAN OPEN THE DOOR INSIDE EVEN IF ITS LOCKED SPECIALLY WHEN ITS RUNNING. WHEN YOU START THE ENGINE THE DOOR WILL AUTOMATICALLY LOCKED, WHAT IS THE PURPOSE OF THAT IF YOU CAN OPEN THE FRONT DOORS WITHOUT UNLOCKING IT. *TR

3/26/2014

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (LATCHES/LOCKS/ LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

4/11/2017

WE PARKED OUR CAR IN THE GARAGE AND THE NEXT MORNING WOKE TO A SHATTERED REAR WINDSHIELD. THE WINDOW WAS COMPLETELY SHATTERED AND REMOVED FROM THE FRAME OF THE BACK WINDOW. THE CAR HAD NOT BEEN INVOLVED IN AN ACCIDENT OR ANY OTHER INCIDENT THAT WOULD HAVE CAUSED THIS DAMAGE. *TR

9/5/2014

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 15 MPH, A BLIND SPOT APPEARED ON THE DRIVER SIDE OF THE WINDSHIELD. THE BLIND SPOT HINDERED VISIBILITY WHEN MAKING LEFT TURNS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

9/18/2014

TIRE IS CRACKING ALONG THE INSIDE WALL - SIMILAR TO OTHERS IN THE SERIES

8/7/2017

Two Front Tires 235/55R18 100V wore down to completely unsafe condiotion and had to be replaced. Tires were on vehicle less than 8 months and had less than 10K miles on them.

12/2/2024

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE THE VEHICLE WAS STATIONARY, BOTH SLIDING DOORS MALFUNCTIONED. THE CONTACT STATED THAT THE DOORS REMAINED OPEN WHEN PROMPTED TO AUTOMATICALLY CLOSE. IN ADDITION, THE SLIDING DOORS HAD TO BE MANUALLY LOCKED AND UNLOCKED. A DEALER AND THE MANUFACTURER WERE NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

9/18/2017

2013 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOT BEING REPAIRED IN A TIMELY MANNER. *LD THE CONSUMER STATED THE BACK PASSENGER DOOR WOULD NOT OPEN. IT WAS REPAIRED BUT THE FAILURE RECURRED. UPDATED 11/6/2017*JS

11/6/2017

THE PASSENGER AIR BAG LIGHT IS SOMETIMES OFF THOUGH AN ADULT FULL SIZE PASSENGER IS SITTING ON THE SEAT

11/18/2018

PASSENGER AIRBAG FAILS TO ENGAGE WHEN PASSENGER SITS IN PASSENGER SEAT. AIRBAG INDICATOR SAYS THE AIRBAG IS NOT ENGAGED WHEN SOMEONE SITS IN THE PASSENGER SEAT.

6/20/2019

YOKO TORNANTE 235/55 R 14, released belt on passenger rear tire in June 2021. Tired bought and installed October 2017, tires have 75,000 mileage rating. Tire had less than 31,000 miles on it at failure. No warning lights or alerts; tire inspected at Island Tire in Marathon, Florida on trip from Virginia. Caught issue prior to any injury. Issue took place on vacation from Virginia. Second failure of tires on Drivers front and passenger front in September 2021 for released belt. Yoko Tornante 135/55 R 14. Appears to be bad batch of tires.

10/10/2021

YOKO TORNANTE h/v 235/55 R 18 released belt on Drivers front and passenger front during September 2021; mileage at time is 85850, mileage at install was 54380. tires had 31,470 on them at failure with a 75,000 rating. Previous failure of: YOKO TORNANTE 235/55 R 14, released belt on passenger rear tire in June 2021. Tired bought and installed October 2017, tires have 75,000 mileage rating. Tire had less than 31,000 miles on it at failure. No warning lights or alerts; tire inspected at Island Tire in Marathon, Florida on trip from Virginia. Caught issue prior to any injury. Issue took place on vacation from Virginia. Second failure of tires on Drivers front and passenger front in September 2021 for released belt. Yoko Tornante 135/55 R 14. Appears to be bad batch of tires.

10/10/2021

THIS CAR WAS PURCHASED JUST 14 DAYS AGO AND HAS BEEN IN THE SHOP FOR 4 DAYS OUT OF THAT. IT WAS RAINING OUTSIDE AND WHEN I GOT INTO THE CAR NOTICED THAT WATER WAS LEAKING FROM THE BODY STRUCTURE BETWEEN THE WINDOWS AND WINDSHIELD NEAR THE DRIVERS SEAT. IT WAS DRIPPING CONTINUOUSLY AND I TOOK MY CAR TO SERVICE CENTRE. WOULD HAVE BEEN GLAD IF THERE WAS A WAY ON THIS SITE TO UPLOAD THE PICTURES TO SHOW THE REAL ISSUE. *TR

10/10/2013

THE AIR COMING OUT OF THE VENT AS SOON AS I START THE CAR SMELLS LIKE A DIRTY WET TOWEL. THIS SMELL WILL LAST ABOUT 10-15 MINUTES IF I TURN OFF THE AC. TOYOTA SAID THIS IS NOTHING ABNORMAL FROM ANOTHER OTHER SIENNA. *TR

10/11/2013

AS I WAS PULLING ON TO THE HIGHWAY THE TRACTION CONTROL LIGHT AND THE ENGINE LIGHT CAME ON. I THEN NOTICED THE VEHICLE WAS UNDERPOWERED, LIKE ONE CYLINDER WAS DEACTIVATED. CALLED MY DEALER FROM HIGHWAY WHO ADVISED THAT THEY WERE CLOSING IN 5 MINS AND TO NOT TURN IT OFF AS IT MAY NOT RESTART AND I MAY BE STRANDED ON HIGHWAY. DEALER FELT THAT IT WAS JUST BAD GAS, BUT I MADE AN APPOINTMENT TO HAVE THEM CHECK OUT THE CAR THE NEXT DAY. DROVE AT REDUCED SPEED TO MY HOUSE, TURNED CAR OFF AND A FEW MINUTES LATER RESTARTED VAN AND ALL THE LIGHTS WENT OUT AND THE CAR PERFORMED AS NORMAL. THE DEALER INSPECTION THE NEXT DAY INDICATED A CYLINDER ENGINE CODE, AND NOT TO WORRY AS IT WAS PROBABLY BAD GAS. THIS DOESN'T SEEM RIGHT SINCE THE CAR CORRECTED ITSELF WITH A RESTART AND NO CHANGE TO THE GAS. *JS

4/12/2014

MY WIFE WENT OUTSIDE THIS MORNING AND SAW WHAT YOU SEE IN THE PICTURES. THE REAR GLASS WAS SHATTERED AND GLASS WAS ON THE OUTSIDE INDICATING THAT THE WINDOW HAD POSSIBLY BEEN PUSHED OUTWARDS. THERE WAS ONLY A LITTLE BIT OF GLASS ON THE INSIDE. I PARKED THE CAR OUTSIDE LAST NIGHT AND IT WAS NORMAL TEMPERATURES FOR TEXAS. THE REAR OF THE CAR WAS LESS THAN A FOOT FROM OUR GARAGE. THE DAMAGE IS NOT CONSISTENT WITH VANDALISM AND THERE ARE NO GLASS PIECES INSIDE THE CAR THAT WOULD SUGGEST A BAT OR ANYTHING ELSE. WE BROUGHT THE CAR TO TEXAS TOYOTA OF GRAPEVINE WHICH TURNED OUT TO BE A WASTE (OTHER THAN THE SCHEDULED OIL CHANGE). THEY REFUSED TO ACCEPT THAT IT COULD POSSIBLY BE A MANUFACTURERS DEFECT AND SINCE THEY "HAD NEVER SEEN THIS BEFORE SO IT WON'T BE COVERED UNDER THE WARRANTY." THEY WOULD NOT LOOK AT THE PICTURES I PROVIDED AND INSTEAD DECIDED THAT THERE WAS NO WAY THAT THEY COULD PROVE IT WAS A DEFECT. THEY DID NOT EVEN CONSIDER THAT IT COULD BE A BAD DEFROSTER UNIT (OTHER REPORTS ON THIS SITE INDICATED THAT POSSIBILITY) OR THE REAR DOOR FRAME WAS OUT OF ALIGNMENT OR THAT THERE WAS A DEFECT WITH THE MANUFACTURING OF THE WINDOW ITSELF. NO ONE FROM MANAGEMENT CAME AND ASKED US WHAT HAPPENED OR OFFERED TO HAVE US WALK THROUGH WHAT WE FOUND. AFTER THE OIL CHANGE WAS COMPLETE, THE CAR WAS DELIVERED BACK TO US WITH THE GLASS STILL IN THE VEHICLE AND THE REAR WINDOW NOT COVERED. TEXAS TOYOTA OF GRAPEVINE WEBSITE STATES THAT ALL SERVICE COMES WITH "COMPLIMENTARY CAR WASH AND INTERIOR VACUUM." I CAN UNDERSTAND NOT WASHING BUT THE INTERIOR VACUUM IS UNACCEPTABLE. AS FAR AS WE ARE CONCERNED, THEY LET US LEAVE THE FACILITY WITH AN UNSAFE VEHICLE WITH NO REGARD FOR OUR SAFETY OR THE SAFETY OF OTHER DRIVERS. *TR

6/21/2014

FROM THE ONSET OF PURCHASE OF A 2013 TOYOTA SIENNA XLE, THE AIR CONDITIONER HAS EMITTED A FOUL ODOR THAT SMELLS LIKE MOLD. NOR WILL THE A/C SYSTEM ADEQUATELY COOL THE VEHICLE UNTIL BEING DRIVEN SOMETIMES AS LONG AS TEN MILES, IF THEN. WE HAVE BEEN TOLD TO TURN OFF THE A/C BEFORE ARRIVING HOME TO ELIMINATE THE ODOR AND GIVEN A TOYOTA PRINT OUT THAT THIS IS A KNOWN PROBLEM THAT IS SPECIFIC TO THE 2013 TOYOTA SIENNA. ON THE LAST SCHEDULED MAINTENANCE FREON WAS ADDED BUT DID NOT ELIMINATE THE ODOR OR IMPROVED THE A/C OUTPUT. THE FOUL ODOR NEVER GOES AWAY WHILE DRIVING AND MAY BE AN ENVIRONMENTAL HAZARD FOR PERSONS WITH A LUNG OR BREATHING CONDITION. THIS IS A TOTALLY UNACCEPTABLE SOLUTION FOR THE RISK OF BEING EXPOSED TO A POTENTIAL DANGEROUS AND UNKNOWN NOXIOUS FUME TO THE OWNER OF THE VEHICLE. *TR

11/11/2014

2013 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO ACCELERATOR PROBLEMS. *SMD THE CONSUMER STATED THE ACCELERATOR PEDAL MOMENTARILY BECAME STUCK IN THE OPEN POSITION. AFTER STARTING THE VEHICLE AND DRIVING FOR THREE MILES, THE PEDAL DID NOT RELEASE WHEN HE MOVED HIS FOOT FROM THE ACCELERATOR PEDAL AND PRESSED ON THE BRAKE. *JB

3/10/2015

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT HAD THE SLIDING DOORS REPLACED, BUT THE HINGES ON THE INSIDE OF THE PASSENGER SIDE SLIDING DOOR WERE RUSTED OUT. AS A RESULT, THE DOOR FELL OFF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS DUE TO THE SLIDING DOOR THAT WAS DETACHED FROM THE HINGE. THE CONTACT CALLED SHERMAN TOYOTA 1555 (393 COURT ST, BINGHAMTON, NY 13904, 607-724-1334) WHERE THE CONTACT WAS ADVISED THAT THE NEW DOOR HINGE WOULD COST TO REPLACE. THERE WERE NO RECALLS FOUND ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 113,000.

3/14/2018

THE PASSENGER AIR BAG LIGHT IS SOMETIMES OFF THOUGH AN ADULT FULL SIZE PASSENGER IS SITTING ON THE SEAT

11/18/2018