2014 Toyota Sienna Owner Complaints

THIS COMPLAINT IS IN REFERENCE TO NHTSA CAMPAIGN ID 08V244000. THE POWER REAR LIFTGATE STRUTS ON MY 2004 TOYOTA SIENNA WILL NO LONGER SUPPORT THE GATE, AND IT HAS CLOSED ON SOMEONE STANDING UNDERNEATH IT SEVERAL TIMES. I WENT TO A TOYOTA DEALER TO REPAIR THE PROBLEM, AND THE DEALER QUOTED A VERY HIGH REPAIR PRICE (APPROXIMATELY $500), AND DID NOT MENTION THAT THERE WAS A SERVICE CAMPAIGN FOR THIS ISSUE. I CONTACTED TOYOTA ON MARCH 19, 2015 USING THE TOLL FREE NUMBER LISTED IN THE SERVICE CAMPAIGN LISTED ON THE NHTSA CAMPAIGN ID NUMBER. TOYOTA INFORMED ME THAT THIS WAS NOT A RECALL SITUATION, BUT A VOLUNTARY TOYOTA SERVICE CAMPAIGN, AND THAT THE PERIOD FOR THE FREE REPAIR ENDED IN 2010. THERE IS NO END DATE FOR THE SERVICE CAMPAIGN LISTED IN THE NHTSA CAMPAIGN NOTES. NO RESOLUTION WAS PROVIDED BY TOYOTA, OTHER THAN TO GO TO THE DEALER TO HAVE THE LIFTGATE STRUTS REPLACED, AND THAT I WOULD HAVE TO PAY FOR THE REPAIR MYSELF. *TR

3/20/2015

CLOSED DRIVER SLIDING DOOR WITH INSIDE BUTTON. WENT INTO GROCERY STORE. CAME BACK OUT AND SLIDING DOOR WAS WIDE OPEN. TRIED TO SHUT DOOR WITH FOB AND IT GETS ABOUT 3/4 CLOSED, STOPS, THEN OPENS AGAIN. HAD TO SHUT MANUALLY. TOOK CAR TO TOYOTA MOTORCARS IN MAYFIELD HEIGHTS, OHIO. WHILE PARKED IN THE SERVICE DEPARTMENT, SERVICE ADVISOR GEORGE MADISON TRIED TO CLOSE IT THREE TIMES WITH SAME RESULT. HE HAD A TECHNICIAN LOOK AT IT. SAYS DOOR WORKS FINE FOR TECHNICIAN SO THERE IS NOTHING HE CAN DO. GEORGE, A TOYOTA SERVICE ADVISOR, WITNESSED THE DOOR FAIL BUT WOULD NOT EVEN TRY TO FIND OUT WHAT IS WRONG. I AM STILL UNDER MANUFACTURER WARRANTY. TOYOTA'S SIENNA SLIDING DOORS ARE WELL-KNOWN TO HAVE PROBLEMS.

9/29/2016

THERE IS NO ILLUMINATION OF THE MAIN DASHBOARD DISPLAY-SPEED, RPM, TEMPERATURE AND FUEL LEVEL WHEN LIGHT CONTROL IS AT OFF OR DRL (DRIVING LIGHTS) POSITION. I WENT TO DEALER AND SERVICE MAN SAID THAT IS THE WAY IT IS AND ANOTHER NEW VEHICLE ON THEIR LOT WAS THE SAME. THE GAUGE LIGHTS ARE ON BUT DIM IN PARKING AND HEADLIGHT POSITION. (TOYOTA MANUAL SAYS USE DRL IN DAYTIME TO SAVE FUEL AND ELIMINATE CHANCE OF BURNING OUT DRIVING LIGHTS.) I CALLED TOYOTA AND THEY SAID AFTER 2 WEEKS OF INVESTIGATION THAT THIS IS THE WAY IT IS. THIS IS A SAFETY ISSUE BECAUSE WE CANNOT SEE THE SPEED ON CLOUDY DAYS OR WITH SUNGLASSES ON SUNNY DAYS. MY PREVIOUS TOYOTA- 2006 SIENNA AND 2013 AVALON HAVE ILLUMINATION ANYTIME THE IGNITION IS ON FOR DRIVING. WHEN YOU CAN'T SEE THE SPEED EASILY, THIS IS A SAFETY RISK- THERE IS NO DIGITAL DISPLAY OF SPEED ON THIS VEHICLE. *TR

2/24/2014

9545 MOORES POINT PLACE I WAS DRIVING OUT OF THE PARKING LOT FROM THE GROCERY STORE, I STOPPED TO ENTER ONTO ROUTE 301 MAKING A RIGHT TURN ON TO THE ROAD WHEN THE VAN ACCELERATED, IT WAS ALL I COULD DO WITH ALL OF MY WEIGHT ON THE BRAKES TO STOP THE CAR FROM HITTING ANOTHER CAR. IT WAS FRIGHTENING.

6/25/2015

THERE IS NO ILLUMINATION OF THE MAIN DASHBOARD DISPLAY-SPEED, RPM, TEMPERATURE AND FUEL LEVEL WHEN LIGHT CONTROL IS AT OFF OR DRL (DRIVING LIGHTS) POSITION. I WENT TO DEALER AND SERVICE MAN SAID THAT IS THE WAY IT IS AND ANOTHER NEW VEHICLE ON THEIR LOT WAS THE SAME. THE GAUGE LIGHTS ARE ON BUT DIM IN PARKING AND HEADLIGHT POSITION. (TOYOTA MANUAL SAYS USE DRL IN DAYTIME TO SAVE FUEL AND ELIMINATE CHANCE OF BURNING OUT DRIVING LIGHTS.) I CALLED TOYOTA AND THEY SAID AFTER 2 WEEKS OF INVESTIGATION THAT THIS IS THE WAY IT IS. THIS IS A SAFETY ISSUE BECAUSE WE CANNOT SEE THE SPEED ON CLOUDY DAYS OR WITH SUNGLASSES ON SUNNY DAYS. MY PREVIOUS TOYOTA- 2006 SIENNA AND 2013 AVALON HAVE ILLUMINATION ANYTIME THE IGNITION IS ON FOR DRIVING. WHEN YOU CAN'T SEE THE SPEED EASILY, THIS IS A SAFETY RISK- THERE IS NO DIGITAL DISPLAY OF SPEED ON THIS VEHICLE. *TR

2/24/2014

TOYOTA'S DESIGN DOES NOT PERMIT THE DASHBOARD LIGHTING OF THE INSTRUMENTS AND DIALS UNLESS ONE TURNS ON THE LIGHT SWITCH FOR (1) PARKING LIGHTS OR (2) HEADLIGHTS. THE DASHBOARD LIGHTING DOES NOT TURN ON WHEN ONE STARTS THE ENGINE. IT DOES NOT TURN ON WHEN ONE TURNS ON THE FRONT DRIVING LIGHTS. TOYOTA'S GAUGES AND SPEEDOMETER ARE RECESSED UNDER A HOOD IN ORDER TO PREVENT GLARING OF SUNLIGHT. PREVIOUS TOYOTA VEHICLES WOULD TURN ON THE DASHBOARD LIGHTS WHEN YOU STARTED THE ENGINE. THIS IS NOT THE CASE WITH OUR 2014 TOYOTA. IF THE DRIVER IS OPERATING HIS VEHICLE IN THE DAYLIGHT HOURS AND SUDDENLY RUNS INTO DARKNESS CAUSED BY CLOUDS, DUST STORM, ETC., HE WILL HAVE A DIFFICULT TIME SEEING THE INSTRUMENTS AND GAUGES. HE MAY HAVE TO DIVERT HIS ATTENTION TO TURN ON HIS DASHBOARD LIGHTS. THIS VEHICLE DOES NOT TURN ON RUNNING LIGHTS WHEN YOU TURN ON THE MOTOR. THE DRIVER MUST ENGAGE THESE LIGHTS WITH THE STALK CONTROLS WHICH OFFER FOUR POSITIONS: 1. OFF 2. RUNNING LIGHTS 3. PARKING LIGHTS AND INSTRUMENT CLUSTER LIGHTING 4. HEADLIGHTS AND INSTRUMENT CLUSTER LIGHTING. *TR

8/13/2014

I WAS DRIVING DOWN I-95 TO FLORIDA FROM NC, TRAVELING 70 MPH IN THE LEFT LANE WHEN I NOTICED A CAR COMING UP FROM BEHIND DRIVING ALMOST ON THE CENTER LINE. I STAYED IN MY LANE AND THE CAR CAME UP AND IMPACTED THE RIGHT SIDE OF MY VEHICLE, ROTATING THE CAR 90 DEGREES AND SENDING ME AND MY FAMILY OFF THE INTERSTATE ONTO THE RIGHT SHOULDER. THE SIDE AIRBAG DID NOT DEPLOY EVEN THOUGH THE POINT OF IMPACT RESULTED IN DAMAGE TO THE PASSENGER AND SIDE DOORS OF THE MINIVAN. *TR

4/22/2014

TRAVELING 45 MPH CROSSING EAST A 3 LANE INTERSECTION WITH A GREEN LIGHT WHEN ANOTHER VEHICLE GOING SOUTH RUN A RED LIGHT. SINCE I HAD THE RIGHT OF WAY AND MY VAN WAS AT STEADY SPEED OF 45 MPH, I HAD NO TIME TO REACT TO PREVENT FROM HITTING THE INCOMING CAR. I HIT THE OTHER VEHICLE'S PASSENGER SIDE DAMAGING BOTH FRONT AND REAR DOOR. THE IMPACT TOTALLY RUINED THE FROM OF MY 2014 TOYOTA SIENNA VAN WITH JUST 6277 MILES. MY INSURANCE COMPANY'S ADJUSTER DECLARED THE VAN A TOTAL LOST. WITH THAT STRONG IMPACT THAT TOTALLY DESTROY THE FRONT OF MY VEHICLE, I WAS SURPRISED THAT THE AIR BAG IN THE DRIVER SIDE DID NOT DEPLOY. SO, I AM REPORTING THIS INCIDENT FOR POSSIBLE PRODUCT DEFECT ON AIR BAGS INSTALLED IN MY 2014 TOYOTA SIENNA LE VAN TO PREVENT FUTURE INCIDENT ON AIR BAG FAILURE. *TR

4/18/2015

ON SATURDAY, JUNE 6, 2015, MY 2014 TOYOTA SIENNA LIMITED AUTOMATICALLY BRAKE WITH VERY SIGNIFICANT FORCE WHILE THE CRUISE CONTROL WAS ENGAGED AT APPROXIMATELY 45 MPH. NO VEHICLES OR OBSTACLES WERE AHEAD AND I WAS DRIVING ON A STRAIGHT AND RELATIVELY LEVEL STREET THAT HAS A 45 MPH SPEED LIMIT. THIS PROBLEM ALSO OCCURRED MANY, MANY TIMES IN THE FIRST SEVERAL MONTHS AFTER PURCHASING THIS VEHICLE NEW IN APRIL 2014. I REPORTED THIS PROBLEM TO MOLLE TOYOTA, KANSAS CITY, MISSOURI WHEN IT FIRST HAPPENED AND AT THE 5,000 AND 10,000 SERVICES AND THEY COULD FIND NO PROBLEMS WITH THE ADAPTIVE CRUISE CONTROL SYSTEM. DURING THE FIRST FEW MONTHS OF OWNERSHIP I TRIED DRIVING TO THE MOLLE TOYOTA DEALERSHIP WHEN THE PROBLEM OCCURRED AND THE DEALERSHIP WAS OPEN BUT EACH TIME THE PROBLEM STOPPED HAPPENING BEFORE I GOT TO THE DEALERSHIP. THE PROBLEM USUALLY HAPPENS "OUT OF THE BLUE" AFTER I HAVE BEEN DRIVING FOR A WHILE. ONCE THE PROBLEM FIRST OCCURS, IT THEN HAPPENS OVER AND OVER EACH TIME I REENGAGE THE CRUISE CONTROL. STOPPING THE VEHICLE AND RESTARTING THE ENGINE ALMOST ALWAYS STOPS THE PROBLEM FROM RECURRING. AND AS I INDICATED ABOVE, SOMETIMES THE PROBLEM WILL STOP ON ITS OWN WITHOUT RESTARTING THE ENGINE. I AM SUBMITTING THIS COMPLAINT AT THIS TIME AFTER SEEING IN THE NEWS THAT THERE HAVE BEEN SIMILAR COMPLAINTS ON JEEPS. THE JUNE 6 INCIDENT WAS ALSO MUCH WORSE THAN PREVIOUS INCIDENTS DUE TO ANOTHER CAR FOLLOWING VERY CLOSELY BEHIND ME WHEN THE SIENNA BRAKES AUTOMATICALLY SLAMMED ON. I WAS ALSO CONCERNED THAT THE DRIVER BEHIND ME MIGHT HAVE THOUGHT THAT I HAD BRAKED HARD ON PURPOSE. I HAVE BEEN ABLE TO COPE WITH THIS PROBLEM BUT MY MAIN CONCERN IS WITH ALLOWING OTHERS TO DRIVE THE SIENNA AND THAT THEY MAY NOT BE ABLE TO QUICKLY TURN THE CRUISE CONTROL OFF WHEN THE PROBLEM HAPPENS. *TR

6/9/2015

AT RANDOM AND INTERMITTENTLY THE BRAKE PEDAL FEEL CHANGES FROM FIRM TO MUSHY WITH THE PEDAL TRAVELING TO OR NEAR THE FLOOR DURING THE STOPPING. ALSO AT RANDOM AND INTERMITTENTLY THE CAR CAN BE STOPPED WITH THE BRAKE PEDAL APPLIED LIGHTLY TO PREVENT CAR MOVEMENT WHEN THE PEDAL SUDDENLY SLOWLY BEGINS DROPPING AND WILL GO DOWN TO THE FLOOR. I HAVE HAD NO ACCIDENT FROM EITHER BRAKE FAILURE CONDITION, BUT SEVERAL TIMES I FELT READY TO GO INTO CRASH AVOIDANCE MODE WHEN THERE WAS THE CHANCE THAT THIS MIGHT ALSO MIGHT BE ON THE VERGE OF LOOSING BRAKING ACTION. I HAD THIS CHECKED BY TWO TOYOTA SHOPS BUT THEY SAID THEY FOUND NOTHING WRONG. I ALSO CALLED TOYOTA FOR ASSISTANCE AND A CASE NUMBER (1510051721) WAS ASSIGNED. THE REP TALKED WITH BOTH SHOPS AND LASTLY SAID HE WAS GOING TO TALK TO SOMEONE ELSE AND CALL BACK. HE NEVER CALLED. WHEN I DROVE FROM THE 2ND TOYOTA SHOP, THE BRAKES FAILED AGAIN AND I WENT RIGHT BACK. THE SHOP REP AND I TOOK THE CAR OUT FOR A TEST DRIVE AND THE BRAKES WERE OK. WE SWITCHED DRIVING AND 3 BLOCKS FROM THE SHOP THE BRAKES FAILED APPROACHING A STOP LIGHT. THE LIGHT CHANGED BEFORE WE HAD TO STOP. AT THE SHOP, I STOPPED THE CAR IN DRIVE AND WITH MY FOOT LIGHTLY ON THE PEDAL AS IN A NORMAL WAIT FOR THE STOP LIGHT TO CHANGE. AFTER A SHORT TIME, THE BRAKE FAILED AND SLOWLY DROPPED TO THE FLOOR. THIS TIME THE REP (WHO WAS STILL IN THE PASSENGER SEAT) HAD THE FAILURE BROUGHT TO HIS ATTENTION AND HE ACTUALLY SAW THE PEDAL FALL TO THE FLOOR. HE IMMEDIATELY TOOK THE CAR INTO THE SHOP, BUT AGAIN THE TECH FOUND NO PROBLEM OR FAILURE. I ASKED THE TOYOTA REP TO HAVE A ENGINEER OR BRAKE EXPERT DECIDE WHAT COULD CAUSE THIS AND PRECAUTIONARY REPLACE THE PRIMARY CHOICE. THIS WAS REFUSED. THIS VAN WAS BOUGHT NEW IN JANUARY, 2015. THE PROBLEM WAS FIRST NOTICED IN MARCH. I NOW HAVE ONLY 6,400 MILES ON IT.

10/25/2015

LOSS OF ACCELERATION AFTER BRAKING. VEHICLE WILL CEASE RESPONDING TO THE ACCELERATOR PEDAL AFTER BRAKING, WILL CONTINUE TO GO SLOWLY (~20 MPH) FOR 3-5 SECONDS, THEN ACCELARATION WILL RESUME. HAPPENS AT ANY TIME IN ANY SITUATION; BRAKES JUST HAVE TO BE TAPPED TO LOSE ACCELERATION, HAS BEEN HAPPENING SINCE VEHICLE NEW.

11/16/2016

AS CITY STREET BRAKING DECELERATION IS ENDING, THE ENGINE SUDDENLY SURGES AND ACCELERATES RPM. I MUST IMMEDIATELY APPLY HARD PRESSURE ON BRAKE PEDAL TO PREVENT VAN FROM SURGING AHEAD AND ALSO IMMEDIATELY MOVE AUTOMATIC SHIFT LEVER TO NEUTRAL TO DISENGAGE POWER TRAIN. AFTER ABOUT 2 SECONDS THE RPM ACCELERATION WILL STOP AND RETURN TO NORMAL. TOYOTA DEALER CHECKED ISSUE MULTIPLE TIMES, FINDING NO ISSUES. THIS IS A RANDOM OCCURRENCE THAT STARTED SHORTLY AFTER PURCHASE AND CONTINUES TO THIS DAY AND I'VE COME WITHIN INCHES OF SMASHING INTO VEHICLES IN FRONT OF ME. I REPORTED TO TOYOTA CORPORATION BUT THE OMBUDSMAN BLEW ME OFF SAYING THERE IS NO KNOWN SUDDEN ACCELERATION ISSUES. NO OFFERS TO RESOLVE FROM TOYOTA. THIS HAS HAPPENED SO MANY TIMES, I CAN NO LONGER REMEMBER THE INITIAL DATE AND EXACT MILEAGE THIS ISSUE STARTED TO OCCUR OTHER THAN WITHIN THE FIRST 4 TO 6 MONTHS OF PURCHASE. ADDITIONALLY THE SPEED CONTROL WAS NEVER ACTIVATED WHEN ISSUE OCCURRED.

8/30/2018

I PARKED MY CAR ON AN UPWARD INCLINING DRIVEWAY AND LEFT IT IN IDLE. I WENT INSIDE THE HOUSE TO GO AND GET MY DOG AND SPEAK TO MY IN-LAWS. I BROUGHT THE KENNEL OUT TO THE CAR, LIFTED THE TAILGATE AND PUT THE KENNEL IN. I WENT BACK IN THE HOUSE, GOT THE DOG FOOD, PUT THE DOG FOOD IN THE TAILGATE. I WENT BACK INSIDE AND WAS SPEAKING TO MY IN-LAWS WHEN ALL OF A SUDDEN WE HEARD A LOUD CRASH. WE WENT OUTSIDE AND MY CAR HAD ACCELERATED AND CRASHED INTO THEIR GARAGE. THERE WAS NO ONE IN THE CAR AT THE TIME OF THE ACCELERATION. THE DOG WAS STILL IN THE HOUSE WITH US. THE CAR WAS IN PARK. THE TAILGATE WILL NOT LIFT UNLESS THE CAR IS IN PARK WHILE IDLING. WHEN THE CAR IS IN DRIVE, THE DOORS LOCK. SO, WE KNOW IT WAS IN PARK. THE CAR CAUSED EXTENSIVE DAMAGE TO THE GARAGE FROM THE FORCE OF THE ACCELERATION. THE CAR ALSO HAD GRAVITY WORKING AGAINST IT, AS IT WAS AT AN UPWARD INCLINE. *TR

1/26/2014

2014 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO ACCELERATOR PEDAL & SURE GRIP BRAND HAND CONTROLS. *SMD THE CONSUMER STATED WHILE DRIVING, THE ENGINE REPEATEDLY RACED. ALSO, THE VEHICLE ACCELERATED WHEN THE PEDAL WAS APPLIED AND THEN IT BECAME STUCK MOMENTARILY. THE CONSUMER STATED WHEN THE HAND CONTROLS, THAT WERE INSTALLED IN THE VEHICLE WERE USED, THAT'S WHEN THE ENGINE ACCELERATED AND THE PEDAL WOULD STICK. *JB

6/26/2014

WE PURCHASED A 2014 PRE OWNED CERTIFIED TOYOTA SIENNA WITH 24K MILES ON DECEMBER 2014. WE WERE TOLD THAT THE TIRES WERE INSPECTED AND ALL HAD A 6/32" THREAD DEPTH. WE TOOK THE VAN FOR SERVICE A YEAR AND TWO MONTHS LATER TO THE SAME TOYOTA DEALER, AFTER DRIVING IT FOR 8K MILES. THEY TOLD US THAT ARE TIRES WERE WORN OUT AND WE NEED TIRES ASAP. THREE TIRES ARE 3/32" AND ONLY ONE IS 6/32". I ASKED HOW CAN THIS HAPPEN IF WE ONLY DROVE IT 8K MILES AND HE DIDN'T ANSWER. MY KIDS AND I AT THIS TIME ARE IN DANGER BECAUSE THE TIRES CAN POP AT ANY TIME. WE CONTACTED TOYOTA AND FILED A COMPLAINT. WE RECEIVED A CALL FROM THE MANAGER AT THE DEALER AND SAID SHE COULD NOT DO ANYTHING ABOUT THE SITUATION. WE TRIED TO ASK HER WHY ARE THREE TIRE WORN OUT BUT ONE IS STILL 6/32" AND THE MANAGER IGNORED THE QUESTION, SAYING THAT THEY GAVE US 6/32" THREAD DEPTH TIRES. AT THIS TIME I DO NOT KNOW WHAT TO DO. HOW CAN THE CAR HAVE 32K MILES AND NEEDS TIRE REPLACEMENT. I DON'T BELIEVE THAT 8K MILES BROUGHT 6/32" TO 3/32" ON ONLY THREE TIRES. I WANT TO KNOW IF IT IS THE TIRE THAT IS DEFECTIVE OR THE VAN ITSELF. PLEASE HELP US FIGURE THIS SITUATION OUT.

3/4/2016

I HAVE ABOUT 30K MILES ON THE VAN AND HAVE HAD TO HAVE THIS VEHICLE ALIGNED THREE TIMES AND ROTATE THEM AS PER THE OWNERS MANUAL BUT IT CONTINUES TO JUST CHEW TIRES, ESPECIALLY THE FRONT TIRES. I DRIVE THIS VEHICLE AS A "KID SHUTTLE" SO THERE IS NO HARD DRIVING, NO GRAVEL ROAD'S AND NO OFF ROADING. I JUST DON'T UNDERSTAND WHY IT GOES THROUGH TIRES SO BAD.

9/7/2016

AT APPROXIMATELY 2000 MILES ON THE ODOMETER THE TRANSMISSION IN MY 2014 TOYOTA SIENNA FAILED. IT WAS REPLACED WITH A NEW TRANSMISSION, AND THAT TRANSMISSION SUBSEQUENTLY FAILED AT 10,800 MILES. BOTH TIMES, IT CAME WITHOUT WARNING, AND THE SECOND TIME WAS AT HIGHWAY SPEEDS. NO DAMAGE TO THE VEHICLE EVER PRECEDED THESE FAILURES. TOYOTA AND THE DEALERSHIP CLAIM TO NOT HAVE ANY EXPLANATION FOR THIS FAILURE.

7/6/2015

LOSS OF ACCELERATION AFTER BRAKING. VEHICLE WILL CEASE RESPONDING TO THE ACCELERATOR PEDAL AFTER BRAKING, WILL CONTINUE TO GO SLOWLY (~20 MPH) FOR 3-5 SECONDS, THEN ACCELARATION WILL RESUME. HAPPENS AT ANY TIME IN ANY SITUATION; BRAKES JUST HAVE TO BE TAPPED TO LOSE ACCELERATION, HAS BEEN HAPPENING SINCE VEHICLE NEW.

11/16/2016

TL - THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V414000. THE CONTACT STATED WHILE THE KEY WAS IN THE IGNITION HE TURNED IT ON FOR THE POWER TO COME ON BUT THE ENGINE WAS OFF. THE CONTACT MENTIONED HE WAS ON A HILL AND PUT THE VEHICLE IN THE REVERSE POSITION WHILE THE ENGINE WAS STILL OFF AND THE VEHICLE BEGAN TO ROLL BACKWARDS. THE CONTACT STATED HE WAS UNABLE TO STOP THE VEHICLE WHEN APPLYING THE BRAKES. THE CONTACT MENTIONED THE VEHICLE STOPPED ONCE IT HIT A FLAT SURFACE AND HE TURNED THE VEHICLE ON. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. BT

8/27/2014

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ONCE THE GEAR WAS PLACED IN NEUTRAL, THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO GULLO TOYOTA OF CONROE (LOCATED AT 500 INTERSTATE 45 S, CONROE, TX 77304, (936) 441-4141) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE DETACHED AND NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 46,423. *DT CONSUMER STATED CAR WAS REPAIRED. UPDATED 01/31/19*JB

11/7/2018

THERE IS A RUBBING NOISE IN THE STEERING WHEEL WHICH IS ANNOYING AND THE DEALER REFUSED TO RECTIFY IT.

5/4/2016

WHILE IN MOTION THE STEERING LOCKED UP AND MADE THE VEHICLE UNSTEERABLE LEADING TO A COLLISION

2/28/2018

CLUCK NOISE IN THE REAR SUSPENSION. RIGHT SIDE FIRST AFTER ONE YEAR OF NORMAL USE AND 13K (MI) LEFT SIDE AT 17K (MI) NOW BOTH SIDE HAVE'S A NOISE WHEN DRIVING IN A NORMAL ROAD CONDITION. BOTH SIDE BOX OR DRAWER'S ON REAR PASSENGER COMPARTMENT ARE EMPTY WHEN NOISE IS PRESENT AND ALL SEAT BELT WAS LATCHED FOR ACCURATE HEARING AND A BETTER DIAGNOSTIC. ROAD TESTS THE SIENNA WITHOUT ANY LOAD AND NOISE IS PRESENT, LOAD THE CARGO AREA AND NOISE ARE INTERMITTENT WHAT IT MEAN IS NO ALWAYS PRESENT. NOISE IS PRESENT ALWAYS IN MOTION AND AFFECTED BY ROAD CONDITION. MORE LIKELY HAPPENS ON SMALL ROAD BUMPS OR NO PAVEMENT DRIVEWAY. INSPECTED REAR JACK COMPARTMENT AND REAR A/C UNIT, FOUND NOTHING LOSE OR SING OF CHAFING. VISUAL INSPECT THE VEHICLE AND FOUND A REAR RIGHT SHOCK ABSORBER WEAR AND RUST IN THE CENTER AREA. THE PICTURE IS ATTACHED DOWN BELLOW.

9/18/2016

EXCESSIVE OUTER WEAR ON FRONT TIRES, SINCE MAY 2015 I PUT THREE SET OF TIRES ALL FRONT WEAR OUT VERY QUICK. LOCAL DEALER HAVE ALL RECORD AND ALSO I HAVE RECEIPT FOR ALL

11/6/2017

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR AJAR SENSOR ILLUMINATED. THE SENSOR WAS REPLACED BY THE DEALER, BUT THE FAILURE CONTINUED. THE DEALER AND MANUFACTURER WERE UNABLE TO PROVIDE A REPAIR SOLUTION. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

12/7/2016

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHEN THE CONTACT ATTEMPTED TO OPEN THE VEHICLE'S SLIDING DOORS, BOTH THE DRIVER AND PASSENGER DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,886. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

3/7/2017

TIRE FAILURES- THREE SIDEWALL BLOWOUTS AFTER SMALL POTHOLE IMPACTS FIRST IN FEBRUARY 2014 ( 30-35 MPH- POT HOLE ABOUT 4 INCHES DEEP) SECOND- TWO TIRES JULY 4TH 2014 ( 60 MPH- POT HOLE ABOUT 2" DEEP) NO RIM DAMAGE OR OTHER COMPONENT DAMAGE. *TR

7/20/2014

COMING OFF THE BAY BRIDGE, APPROACHING THE EMERYVILLE OFF-RAMP, A LOUD NOISE EMANATED FROM THE DRIVER'S REAR OF THE MINIVAN. MOVED FROM THE NEXT TO OUTSIDE LANE TO SIDE OF THE FREEWAY & CALLED AAA. DROVE HOME ON MINI TIRE. WAS SENT TO AMERICA'S TIRE BY MY USUAL MECHANIC. TIRE REPLACED WITH SAME MAKE AND MODEL. NO COMMENTS RE OTHER TIRES OR ONE WITH SHREDDED SIDEWALL. TIRE RECYCLED. AUTO & TIRE 23,000 MILES. CAR INDOORS 90%+ OF THE TIME. HAVE TIRE PHOTOS.

12/3/2017

WHILE RIDING 11-YR OLD WRAPPED SEAT BELT AROUND LEGS. AFTER VAN STOPPED IN HOME DRIVEWAY, BELT WAS RELEASED AND RETRACTED, AND IT'S ATTACHED TO TOP OF VAN SO FEET WENT UP IN THE AIR--PULLS CHILD OFF THE SEAT AND THERE IS NO SLACK FOR REMOVING LEGS. AFTER 30 MIN WITH MOTHER & 2 NEIGHBORS TRYING TO RELEASE IT, CHILD'S FEET WERE TURNING BLUE WHEN NEIGHBOR FOUND A BOLT AND LOOSENED IT ENOUGH TO GET FEET OUT. WHY IS THERE NOT A CLEARLY MARKED RELEASE BUTTON SOMEWHERE? IF IT HAD BEEN CHILD'S HEAD/NECK THERE WOULDN'T HAVE BEEN TIME TO GET SCISSORS TO CUT IT LOOSE WITHOUT SERIOUS INJURY. GUESS SCISSORS SHOULD BE A NECESSITY IN THE CAR NOW, AS IT COULD'VE HAPPENED SOMEPLACE WHERE SCISSORS WEREN'T AVAILABLE. WHAT A FREAK ACCIDENT THAT YOU JUST DON'T THINK ABOUT.

2/2/2016

REAR SEATBELT WOULD NOT RELEASE AND BECAME ONLY TIGHTER WHEN WE TRIED TO RELEASE IT. A CHILD ALMOST SUFFOCATED BECAUSE IT WAS SO TIGHT AROUND HER STOMACH THAT SHE COULD NOT BREATHE. WE HAD TO CUT THE SEAT BELT. NOW, WE ARE MISSING A SEAT BELT AND TOYOTA REFUSED TO ACKNOWLEDGE THAT IT WAS A DEFECT AND/OR REPLACE IT.

3/7/2019

THIS COMPLAINT IS IN REFERENCE TO NHTSA CAMPAIGN ID 08V244000. THE POWER REAR LIFTGATE STRUTS ON MY 2004 TOYOTA SIENNA WILL NO LONGER SUPPORT THE GATE, AND IT HAS CLOSED ON SOMEONE STANDING UNDERNEATH IT SEVERAL TIMES. I WENT TO A TOYOTA DEALER TO REPAIR THE PROBLEM, AND THE DEALER QUOTED A VERY HIGH REPAIR PRICE (APPROXIMATELY $500), AND DID NOT MENTION THAT THERE WAS A SERVICE CAMPAIGN FOR THIS ISSUE. I CONTACTED TOYOTA ON MARCH 19, 2015 USING THE TOLL FREE NUMBER LISTED IN THE SERVICE CAMPAIGN LISTED ON THE NHTSA CAMPAIGN ID NUMBER. TOYOTA INFORMED ME THAT THIS WAS NOT A RECALL SITUATION, BUT A VOLUNTARY TOYOTA SERVICE CAMPAIGN, AND THAT THE PERIOD FOR THE FREE REPAIR ENDED IN 2010. THERE IS NO END DATE FOR THE SERVICE CAMPAIGN LISTED IN THE NHTSA CAMPAIGN NOTES. NO RESOLUTION WAS PROVIDED BY TOYOTA, OTHER THAN TO GO TO THE DEALER TO HAVE THE LIFTGATE STRUTS REPLACED, AND THAT I WOULD HAVE TO PAY FOR THE REPAIR MYSELF. *TR

3/20/2015

2014 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE DOORS MALFUNCTION AND RECALL NOTICE 16V-858 ISSUES. *SMD THE CONSUMER STATED IN THE MIDST OF DRIVING 70 MPH, BOTH OF THE DOORS OPENED. *JB

3/9/2017

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V858000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2/6/2017

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (LATCHES/LOCKS/ LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. IN ADDITION, THE CONTACT STATED THAT THE PASSENGER SIDE LOCKS FAILED AND SHE PAID OUT OF POCKET TO HAVE THEM REPLACED. AFTERWARDS, THE DRIVER SIDE DOOR LOCKS ALSO FAILED. THE CONTACT MENTIONED BECAUSE THE DOORS WERE SO HEAVY AND SHE HAD TO OPEN AND CLOSE THEM MANUALLY, SHE WAS CURRENTLY EXPERIENCING SHOULDER ISSUES. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT THEY DID NOT HAVE A REMEDY AND THE CONTACT WOULD RECEIVE A LETTER WHEN THE PARTS AND REMEDY WERE AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 11/15/17 *BF THE CONSUMER STATED THE VEHICLE WAS TRADED IN. *JS

5/22/2017

WHEN TRAVELING ON DRY, FLAT HIGHWAY AT APPROX 60 MPH OR AROUND SLIGHT CURVES, TRACTION CONTROL ENGAGES INTERMITTENTLY. WHEN THIS HAPPENS, LIGHT ON DASH ILLUMINATES, BEEPS ARE HEARD AND VAN MAY SWERVE.

5/29/2017

ON THE EVENING OF OCTOBER 7, 2018 THE DRIVER'S SIDE SLIDING DOOR MADE A CLICKING & POPPING SOUND AS IF THE AUTOMATIC OPEN HAD BEEN ACTIVATED. THE KEYS WERE IN THE IGNITION AND IN THE ACC POSITION. THE NOISE CONTINUED AFTER THE CAR WAS STARTED AND IN THE 30 MINUTE DRIVE HOME I HEARD THE NOISE 2-3 MORE TIMES. MAX SPEED WITH THIS INCIDENT WAS 40MPH. THIS MORNING (OCTOBER 8, 2018), I HAD JUST DROPPED OFF MY KIDS AT SCHOOL AND I WAS THE ONLY PERSON IN THE CAR. THE SAME DOOR THAT MADE THE SOUNDS OPENED WHILE THE CAR WAS IN MOTION (ALL DOORS WERE LOCKED). I STOPPED THE CAR AND TRIED TO SHUT IT, BUT IT WAS JAMMED AND WOULDN'T CLOSE 100%. I TURNED OFF THE AUTOMATIC DOORS THINKING THIS WOULD PREVENT THE DOOR FROM OPENING AGAIN, THEN CONTINUED TO DRIVE SLOWLY, AS I WAS ONLY A FEW BLOCKS FROM HOME. LESS THAN A MINUTE LATER, THE DOOR OPENED AGAIN AND THIS TIME IT WAS VERY FAST DUE TO THE AUTO DOOR BEING TURNED OFF. ONCE AGAIN I TRIED TO CLOSE IT, AND WAS WITHOUT SUCCESS. I CHECKED OUT THE REAR OF THE DOOR AND NOTICED THAT THE LATCH WAS CLOSED. I MANAGED TO GET IT OPEN ENOUGH TO CATCH WHEN ATTEMPTING TO CLOSE IT, WHICH WORKED, BUT THE DOOR WAS NOT CLOSED SECURELY. I GOT HOME SAFELY AND WAS ABLE TO COMPLETELY CLOSE THE DOOR. FAST FORWARD TO THIS AFTERNOON: I START THE CAR AND ALTHOUGH AUTOMATIC DOORS HAVE BEEN TURNED OFF, THE DOOR IS CLICKING/POPPING AS IF TRYING TO OPEN. THE NOISE STOPPED WITHOUT ANY INTERVENTION FROM ME. AS OF THIS MOMENT (AFTERNOON OF 10/08/2018) NO OTHER INCIDENT HAS OCCURRED. THE CLICKING/POPPING SOUNDS OCCURRED BOTH WHILE STATIONARY AND DRIVING ON CITY STREETS. THE DOOR OPENING OCCURRED WHILE IN MOTION ON CITY STREETS TRAVELING APPROXIMATELY 25MPH.

10/8/2018

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE), HOWEVER THE FAILURE RECURRED. THE CONTACT STATED WHILE STOPPED, THE DRIVER'S SIDE REAR DOORS FAILED TO LOCK SECURELY. ON SEVERAL OCCASIONS THE DOORS WERE UNABLE TO BE UNLOCKED FROM INSIDE OR OUTSIDE OF THE VEHICLE. THE CONTACT STATED THE DOORS WOULD UNLOCK WHILE DEPRESSING THE UNLOCK BUTTON ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO TOYOTA OF SCRANTON LOCATED AT 3400 N MAIN AVE, SCRANTON, PA 18508, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

6/24/2020

The contact owns a 2014 Toyota Sienna. The contact stated that the passenger's side and driver's side sliding doors were locked and had failed to open automatically and manually. The contact stated that the motors of the doors were previously replaced; however, the failure persisted. The vehicle was taken to the local dealer, where the doors could not be opened. The dealer determined that the Power Sliding Door Cable Sub-Assembly, the Sliding Door Center Hinge Assembly, the Fuel Filler Door Hinge and Pin, the Power Sliding Door Rear Lock Assembly, the Sliding Door Front Lock Assembly, and an unknown part had failed and needed to be replaced. The dealer related the failure to Toyota Campaign Number: ZK1. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered because the campaign had expired. The vehicle was not repaired. The failure mileage was approximately 100,000.

10/15/2024

THERE IS NO ILLUMINATION OF THE MAIN DASHBOARD DISPLAY-SPEED, RPM, TEMPERATURE AND FUEL LEVEL WHEN LIGHT CONTROL IS AT OFF OR DRL (DRIVING LIGHTS) POSITION. I WENT TO DEALER AND SERVICE MAN SAID THAT IS THE WAY IT IS AND ANOTHER NEW VEHICLE ON THEIR LOT WAS THE SAME. THE GAUGE LIGHTS ARE ON BUT DIM IN PARKING AND HEADLIGHT POSITION. (TOYOTA MANUAL SAYS USE DRL IN DAYTIME TO SAVE FUEL AND ELIMINATE CHANCE OF BURNING OUT DRIVING LIGHTS.) I CALLED TOYOTA AND THEY SAID AFTER 2 WEEKS OF INVESTIGATION THAT THIS IS THE WAY IT IS. THIS IS A SAFETY ISSUE BECAUSE WE CANNOT SEE THE SPEED ON CLOUDY DAYS OR WITH SUNGLASSES ON SUNNY DAYS. MY PREVIOUS TOYOTA- 2006 SIENNA AND 2013 AVALON HAVE ILLUMINATION ANYTIME THE IGNITION IS ON FOR DRIVING. WHEN YOU CAN'T SEE THE SPEED EASILY, THIS IS A SAFETY RISK- THERE IS NO DIGITAL DISPLAY OF SPEED ON THIS VEHICLE. *TR

2/24/2014

MY 2014 TOYOTA SIENNA DOES NOT HAVE THE DASHBOARD INSTRUMENT LIGHTS ON WHEN DRIVING. THE INSTRUMENT CLUSTER IS HOODED TO SHIELD IT FROM SUNLIGHT. AUXILIARY LIGHTING IS REQUIRED TO CLEARLY SEE AND READ THE DIALS AND INSTRUMENTS. NOT BEING ABLE TO QUICKLY AND EASILY READING THESE DIALS CAN BE A SAFETY ISSUE. THE ONLY WAY TO TURN ON THE DASHBOARD LIGHTS IS TO (1) TURN ON THE PARKING LIGHTS OR (2) TURN ON THE HEADLIGHTS. THIS IS CONTRARY TO OTHER VEHICLES WE HAVE OWNED, INCLUDING TOYOTAS. TOYOTA HAS TOLD ME THAT THIS IS STANDARD. I DISAGREE. I FEEL THAT TOYOTA SHOULD TURN ON THE INSTRUMENT LIGHTS WHEN I START THE ENGINE. . *TR

5/24/2014

1) DRIVERS SEAT CAUSING SEVERE PAIN ON THE LEFT SIDE OF MY BACK. SEAT SEEMS TO BE LEANING TO THE LEFT CAUSING PRESSURE ON THE LEFT SIDE OF MY RIBCAGE. I CAN FEEL THE SIDE AIR BAG LOCATION CAUSING THIS. 2) FIRST AND SECOND ROW HEADRESTS RISE UP WITHOUT ANY MANUAL INTERVENTION. WILL NOT STAY DOWN IN LOCKED POSITION. *TR

7/23/2014

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHEN THE VEHICLE WAS STARTED, THE DRIVER'S SEAT RECLINED ON ITS OWN AND ALL THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE AIR BAG INDICATOR REMAINED ILLUMINATED AND "CHECK SRS AIR BAG SYSTEM" WAS DISPLAYED. THE VEHICLE WAS TAKEN TO SPARKS TOYOTA (4855 US-501, MYRTLE BEACH, SC 29579, 843-236-2161) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

8/20/2018

WENT TO CAR PARKED FOR THREE DAYS - SUNROOF SHATTERED OUTWARD. 4/7/17 NOT THE FIRST TIME - ON. 8/25/14 IT SHATTERED WHILE DRIVING (7978 MILEAGE)- A LOUD EXPLOSION AND NO OTHER CARS IN SIGHT. ALSO EXPLODED OUTWARD. OPENED A CASE WITH TOYOTA RELATIONS WHO ASKED WE BRING TO DEALERSHIPS FOR REVIEW. FIRST TIME TECHNICIAN BLAMED ON OBJECT HITTING US FROM ROAD - TOYOTA PAID FOR REPLACEMENT AS GOOD WILL GESTURE. NOW TECHNICIAN SAY SOMEONE PUNCHED IT FROM BELOW WITH COVER CLOSED - HAVE PICS BELOW. ALSO STATED HAD TO BE BROKEN FROM WITHIN - BASICALLY ACCUSED US OF PUNCHING IT. AFTER THE FIRST TIME WE KEEP COVER CLOSED AND NEVER USE IT FOR FEAR IT WOULD HAPPEN AGAIN.

4/9/2017

DRIVER'S WINDOW SEAL COMES DETACHED WHEN WINDOW RETRACTS AND YOU CANNOT PUT WINDOW BACKUP USING CONTROL BUTTON AS SENSOR DETECTS INTERFERENCE \ RESISTANCE AND AUTOMATICALLY RETRACTS WINDOW TO OPEN POSITION. THIS CREATES A DANGEROUS SITUATION WHEN DRIVING AS ITS A MAJOR DISTRACTION TO THE DRIVER AS THE SEAL HANGS LOOSE AND CAN INTERFERE WITH UNOBSTRUCTED VIEWABILITY OF SIDE MIRROR. IN INCLEMENT WEATHER THIS IS A REAL DRIVING HAZARD. TEMPORARY FIX IS TO PULL UP ON WINDOW SEAL AND PUSH BACK INTO POSITION ESTIMATED FIRST TIME PROBLEM NOTICED. SORRY FOR SLOW REPORTING JUST FOUND THIS WEBSITE TO REPORT PROBLEM.

7/11/2017

I PARKED MY CAR ON AN UPWARD INCLINING DRIVEWAY AND LEFT IT IN IDLE. I WENT INSIDE THE HOUSE TO GO AND GET MY DOG AND SPEAK TO MY IN-LAWS. I BROUGHT THE KENNEL OUT TO THE CAR, LIFTED THE TAILGATE AND PUT THE KENNEL IN. I WENT BACK IN THE HOUSE, GOT THE DOG FOOD, PUT THE DOG FOOD IN THE TAILGATE. I WENT BACK INSIDE AND WAS SPEAKING TO MY IN-LAWS WHEN ALL OF A SUDDEN WE HEARD A LOUD CRASH. WE WENT OUTSIDE AND MY CAR HAD ACCELERATED AND CRASHED INTO THEIR GARAGE. THERE WAS NO ONE IN THE CAR AT THE TIME OF THE ACCELERATION. THE DOG WAS STILL IN THE HOUSE WITH US. THE CAR WAS IN PARK. THE TAILGATE WILL NOT LIFT UNLESS THE CAR IS IN PARK WHILE IDLING. WHEN THE CAR IS IN DRIVE, THE DOORS LOCK. SO, WE KNOW IT WAS IN PARK. THE CAR CAUSED EXTENSIVE DAMAGE TO THE GARAGE FROM THE FORCE OF THE ACCELERATION. THE CAR ALSO HAD GRAVITY WORKING AGAINST IT, AS IT WAS AT AN UPWARD INCLINE. *TR

1/26/2014

MY 2014 TOYOTA SIENNA DOES NOT HAVE THE DASHBOARD INSTRUMENT LIGHTS ON WHEN DRIVING. THE INSTRUMENT CLUSTER IS HOODED TO SHIELD IT FROM SUNLIGHT. AUXILIARY LIGHTING IS REQUIRED TO CLEARLY SEE AND READ THE DIALS AND INSTRUMENTS. NOT BEING ABLE TO QUICKLY AND EASILY READING THESE DIALS CAN BE A SAFETY ISSUE. THE ONLY WAY TO TURN ON THE DASHBOARD LIGHTS IS TO (1) TURN ON THE PARKING LIGHTS OR (2) TURN ON THE HEADLIGHTS. THIS IS CONTRARY TO OTHER VEHICLES WE HAVE OWNED, INCLUDING TOYOTAS. TOYOTA HAS TOLD ME THAT THIS IS STANDARD. I DISAGREE. I FEEL THAT TOYOTA SHOULD TURN ON THE INSTRUMENT LIGHTS WHEN I START THE ENGINE. . *TR

5/24/2014

2014 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO ACCELERATOR PEDAL & SURE GRIP BRAND HAND CONTROLS. *SMD THE CONSUMER STATED WHILE DRIVING, THE ENGINE REPEATEDLY RACED. ALSO, THE VEHICLE ACCELERATED WHEN THE PEDAL WAS APPLIED AND THEN IT BECAME STUCK MOMENTARILY. THE CONSUMER STATED WHEN THE HAND CONTROLS, THAT WERE INSTALLED IN THE VEHICLE WERE USED, THAT'S WHEN THE ENGINE ACCELERATED AND THE PEDAL WOULD STICK. *JB

6/26/2014

THIS PART IS NOT ON NHTSA AFFECTED PARTS LISTS AND NEEDS TO BE UNDER (SUNROOF / MOONROOF /PANORAMA ) WHILE DRIVING FROM FLORIDA JUST OUTSIDE THE LINCOLN TUNNEL ON A SUNNY 65 DEGREE MORNING (7:30 AM, SUNDAY) WE HEAR A LOUD BOOM. NOTHING WAS IN FRONT OF US, NO OVERPASS. I SLIDE THE MOONROOF (ALL OTHER CARS CALL IT A SUNROOF) COVER BACK AND GLASS FALLS IN - IT LOOK AS IF IT HAD EXPLODED UPWARD. THANK GOODNESS I HAD THE COVER CLOSED. DEALERSHIP DETERMINES IT WAS CAUSED BY IMPACT BECAUSE OF THE GLASS BREAK PATTERN. I ASKED HIM IF HE HAD EVER SEEN THE PATTERN OF GLASS IF IT WAS DEFECTIVE, IF THERE WOULD SHOW A WEAK POINT. HE SAID HE HAD NOT AND THEN SAID HE DID NOT KNOW FOR SURE - IT WAS JUST FROM HIS EXPERIENCE HE DETERMINED THIS - EVERYONE AT DEALERSHIP HAD NEVER HEARD OF A SPONTANEOUS BLOW OUT IN THE MOONROOF /SUNROOF. THERE IS A LOT DOCUMENTED ON EDMUNDS.COM AND OTHER PLACES SO I SENT LINKS TO THIS INFO TO THE DEALERSHIPS. I HAVE OPENED A CASE WITH TOYOTA, THEY HAVE YET TO DETERMINE. THEY NEED TO BE HELD RESPONSIBLE - THEY NEED TO DE RESEARCH - WE COULD HAVE BEEN HURT IF THE COVER WAS OPENED. *TR

8/26/2014

TO SAVE MONEY TOYOTA INSTALLED A VIDEO BACK-UP CAMERA WITH NO AUDIO WARNING. IF TOYOTA WOULD HAVE SPENT THIRTY MORE DOLLARS AND INSTALLED AN AUDIBLE ALARM MY FAMILY MAY HAVE SAVED A THOUSAND DOLLARS. WE WOULD NOT BE REPLACING OUR GARAGE DOOR. THANK YOU. *TR

4/14/2015

TAKATA RECALL AIRBAG WARNING LIGHT CAME ON WHILE DRIVING ON HIGHWAY. HAD DIAGNOSTIC SCAN RAN AND FOUND CODE FOR SQUIB CABLE OR CLOCK SPRING IS BAD. CAR IS ONLY FIVE YEARS OLD WITH A LITTLE OVER 60K MILES. THIS CABLE IS MANUFACTURER BUILT FOR THIS SPECIFIC VAN AND COST ALMOST $700! I CAME IN FOR A RECALL ON MY TAKATA PASSENGER AIRBAGS AND WOUND UP DROPPING MORE MONEY! I HAVE WAITED FOR ALMOST A WEEK FOR RECALL. NOW I'M WAITING LONGER FOR THIS REPLACEMENT.

2/7/2019

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD EXPLOSION WAS HEARD. THE CONTACT DISCOVERED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO HOOVER TOYOTA (2686 JOHN HAWKINS PKWY, HOOVER, AL 35244) TO BE REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

7/10/2019

The contact owns a 2014 Toyota Sienna. The contact stated that while attempting to turn the vehicle to the left or to the right, there was a grinding sensation in the steering column. The contact stated that the vehicle felt as if it was losing traction. There was no warning light illuminated. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 125,000.

8/27/2021

The contact owns a 2014 Toyota Sienna. The contact stated while attempting to drive there was an idling issue while attempting to make a turn while accelerating. There was no warning light illuminated. The contact also stated that there was a traction control failure. Additionally, the vehicle failed to accelerate while entering the highway. The failure had been consistent for several years. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to replicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.

8/29/2022

The contact owns a 2014 Toyota Sienna. The contact stated while attempting to drive there was an idling issue while attempting to make a turn while accelerating. There was no warning light illuminated. The contact also stated that there was a traction control failure. Additionally, the vehicle failed to accelerate while entering the highway. The failure had been consistent for several years. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to replicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.

8/29/2022

Good question

9/6/2022

Great coaching

9/6/2022

Odometer Fraud. The contact purchased a 2014 Toyota Sienna. The contact stated that upon taking the vehicle to a dealer for an oil change, it was discovered through the Carfax report that there was a mileage discrepancy. The vehicle was a private sale through Facebook Market Place. At the time of purchase, the vehicle mileage was 146,000, but upon retrieving the Carfax report, the contact discovered that the mileage was 187,391 on the State inspection report dated June 18, 2025. The issue had not been reported to another agency.

11/7/2025