2016 Toyota RAV4 Owner Complaints

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE VEHICLE ACCELERATED FORWARD WHILE THE CONTACT'S FATHER WAS GENTLY DEPRESSING THE BRAKE PEDAL. THE CONTACT'S FATHER DEPRESSED THE BRAKE PEDAL ALL THE WAY DOWN, BUT THE VEHICLE CONTINUED TO ACCELERATE AND STRUCK A GATE. THE CONTACT STATED THAT HER FATHER HAD TO REMOVE THE KEY FROM THE IGNITION IN ORDER TO STOP THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED, BUT NO FAILURE WAS DETECTED. THE FRONT BUMPER WAS DAMAGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,500.

4/8/2016

I HAVE HAD THIS CAR SINCE JANUARY 2016. RECENTLY, I HEARD A NOISE AS I APPLY A BRAKE. I WENT TO THE DEALER TO EXAMINE THE ISSUE. HOWEVER, I WAS TOLD THE BRAKES ARE DOING FINE. BUT THE NOISE HAS BECOME EVEN LOUDER. I ASKED ONE OF MY FRIENDS WHO BOUGHT THE SAME CAR AS MINE, A COUPLE MONTH BEFORE ME. HE TOLD ME HE IS EXPERIENCING THE SAME PROBLEM WITH HIS CAR TOO. ALSO, HE HAD ALSO ENCOUNTERED WITH AN EMPTY BRAKE FLUID TANKER AFTER HE SAW A BRAKE MALFUNCTION SIGNAL ON HIS DASHBOARD. FOLLOWING, MY FRIEND AND I STARTED TO SHOP AROUND OTHER FRIENDS WHO HAVE THE SAME CAR WITH MODEL YEAR 2014-2016. FIVE OUT OF THE SEVEN DRIVERS WE QUESTIONED HAD TOLD US THAT THEY HAD ALREADY REPLACED THEIR BRAKES AT LEAST ONCE BEFORE THEY EVEN DRIVE THEIR CARS[TOYOTA RAV4 2014-2015] FOR A YEAR/<10,000. I THINK CONSUMERS NEED TO BE AWARE OF THESE SITUATIONS BEFORE DECIDING TO BUY THESE PRODUCTS ESPECIALLY AS BRAKES NEED TO MEET THE HIGHEST SAFETY STANDARDS.

5/9/2016

TOYOTA RAV4 LIMITED-AT ALL TIMES OF INCIDENCES THIS VEHICLE WAS IN MOTION. SAFETY ISSUE!!! 1. I PURCHASED THE VEHICLE MARCH 26, 2016, TO COMMUTE TO NEW JOB. 2. HIGHWAY-WARNING 1 ON APX 4/4 MONDAY (9 DAYS AFTER PURCHASE) "CHECK TOYOTA PARK ASSIST HAVE VEHICLE CHECKED BY A DEALER" THE CAUSE WAS SNOW ON SENSORS....SINCE WE ARE IN MONTANA THERE WILL BE SNOW ON SENSORS AT LEAST 8 MONTHS A YEAR. 4. HIGHWAY-WARNING 2 ON APX 4/18/16 "AWD SYSTEM MALFFUNCTION 2 WHEELDRIVE MODE ENGAGED DEALER SAID LOOSE GAS CAP CAUSED THIS. 5. HIWAY-APX 4/12/16-4/14/16 I WAS PASSING A DOUBLE CAR HAULER. THE CAR HAULER WAS GOING ABOUT 50-60 ON INCLINE AROUND A CORNER. I WAS GOING 80 (SPEED LIMIT) WITH 2 VEHICLES BEHIND ME AT THE SAME SPEED. WE WERE ALL PASSING THE CAR HAULER. ALL OF A SUDDEN WARNING SOUNDS IN FRONT OF CAR WENT OFF AND CAR BRAKED TO ALMOST AN IMMEDIATE STOP THEN ALARMS IN BACK OF CARS WERE GOING OFF BECAUSE THE CARS BEHIND ME WERE COMING UP ON MY REAR. I PRESSED THE GAS AND THE BRAKE AND NOTHING, TURNED THE WHEEL TOWARD LEFT AND CAR STARTED TO GO. I AM FEARFUL OF THIS VEHICLE. I AM A WIDOW AND AM AFRAID TO PUT MY CHILDREN IN IT. I PARKED THE CAR AFTER THIS INCIDENT AND CONTACTED TOYOTA MANUFACTURER. THEY REJECTED REPURCHASE. I HAD BEEN IN CONSTANT CONTACT WITH DEALER (OVER 20 LOGGED CALLS AND ALMOST 100 TEXTS) THEY OFFERED TO TRADE VEHICLE AT $28K FOR A VEHICLE THAT WAS 2 WEEKS OLD. I OWED $34K ON IT. THAT IS A LOSS OF $6000 IN 2 WEEKS ON A VEHICLE WITH SAFETY ISSUES. THE CAR HAD 63 MILES ON IT WHEN I DROVE IT OFF THE LOT, I DROVE FROM DEALERSHIP TO HOME WHICH WAS 225+ MILES. THEN I COMMUTED FROM HOME TO NEW JOB FROM (80 MILES EACH WAY TO WORK) FROM MARCH 28-APRIL 18=16 WORK DAYS AND 1 OR 2 OVERTIME DAYS/VISIT FRIENDS (3,168 MILES) I AM AT ABOUT 3,300 MILES NOW.

6/28/2016

MY 2016 TOYOTA RAV 4 CHECK ENGINE LIGHT CAME ON.. I TOOK IT IN FOR SERVICE AND THE MECHANIC SAID THAT A RODENT CHEWED THE WIRES AND THAT THE ENTIRE ENGINE WIRE HARNESS NEEDS TO BE REPLACED FOR 2080. ALSO THAT THE WARRANTY DOESN'T COVER IT EVEN THOUGH IT'S ONLY 7 MONTHS OLD AND THEY KNOW IT'S DO TO FAULTY WIRES OR USING SOY PRODUCTS.

8/31/2016

THE MIRRORS HAVE A SMALL 'BLIND SPOT' MIRROR THAT IS POORLY LOCATED. TO HAVE THE MIRROR POSITIONED TO SEE THE NEIGHBORING LANES THE MAIN MIRROR SHOWS ALMOST 1/2 OF IT'S AREA OF THE VEHICLE. TO POSITION THE MAIN MIRROR TO PROPERLY SHOW THE AREA NEAR AND BEHIND THE VEHICLE THE BLIND SPOT MIRRORS SHOW AN AREA THAT IS IRRELEVANT.

7/5/2016

TOYOTA PRE-COLLISION SYSTEM (PCS) ON 2016 RAV4. I NEVER GET ANY KIND OF WARNING, EVEN WHEN CARS CUT ME OFF AT HIGHWAY SPEEDS, I APPROACH A CAR FROM BEHIND AT SPEED (I CANNOT GET TOO RISKY HERE), ETC. OTHER PCS SYSTEMS ON FRIENDS CARS (NON TOYOTA) HAVE SOME WARNINGS, EVEN FALSE ONES A BIT. I ASKED MY DEALER TO CHECK IT WAS WORKING, THEY HAD NO PROCEDURES TO TEST IT OTHER THAN OBDII FOR SENSORS OUT. SEEMS LIKE THE PROMISED AND IIHS TESTS INDICATED THAT THIS PCS SYSTEM WORKED TO STOP THE CAR. ON LINE SEARCHES I CANNOT FIND ANYONE WHO HAS SEEN THEIR SYSTEM WORKING OR ALARMS. THE TOYOTA VIDEO INDICATES WARNINGS SEEM TO OCCUR AT 7-10 CAR LENGTHS - I HAVE BEEN CUT OFF ON HIGHWAY AT LESS THAN ONE CAR LENGTH WITH NO WARNINGS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

8/28/2016

PURCH 2016 TOYOTA AWD RAV4 1 WK AGO. NEVER TRIED LIGHTS B4 PURCH AS WAS DAYLIGHT. THE NEXT MORNING W/DARK GOING TO WORK I USED THE HEADLIGHTS TO FIND OUT YOU CANT SEE W/THEM. I HAVE NEVER HAD HEADLIGHTS I COULDNT SEE WITH. ON DIM: BEAMS SHORT FOOTAGE IN FRONT OF VEHICLE & THE FIELD OF VISION IS DARK W/LINE OF DARKNESS ABOVE BEAM & YOU CANNOT SEE ANY FUTHER. LIKE YOU ARE IN A BIG BLACK TUNNEL. YOU DONT HAVE A FIELD OF VISION ON THE FRONT & SIDES OF THE VEHICLE AT ALL! THE DRIVER COULD POSSABLY HIT SOMETHING OR A PEDESTRIAN, ETC.DUE TO IMPROPER VISION LIGHTING. I HAD TO STOP & ROLL DOWN THE DRIVERS WINDOW SO I COULD MAKE SURE I WAS TURNING LEFT CORRECTLY ON THE ROAD TO MY HOME AT NIGHT. I LIVE IN THE COUNTRY WITH NO STREET LIGHTS. HIGH BEAM: BEAM UP AT THE TREE TOPS IN FRONT OF YOU CRIS CROSSED. WITH THESE HEADLIGHTS YOU HAVE NO FIELD OF VISION! I AM AFRAID TO DRIVE AFTER DARK BECAUSE I CANNOT SEE AT ALL! I HAVE TAKEN VEHICLE TO DEALERSHIP WHERE PURCHASED & THEY STATE CANT ADJUST THEM BUT THEY DID TRY TO. VISION WAS/IS STILL BAD. I TOOK VEHICLE TO ANOTHER DEALERSHIP TO SEE IF MIGHT KNOW HOW TO ADJUST & THEY STATED SAME THING. THEY CHECKED THE LIGHTS, STATED LIGHTS WERE IN TOYOTA'S SPECS & IS LITTLE ROOM FOR ADJUSTMENT. I TRIED USING AGAIN THIS MORNING & STILL BAD FIELD OF VISION. I CALLED & ASKED DEALERSHIP TO FILE OFFICIAL COMPLAINT W/TOYOTA CONCERNING THE BAD FIELD OF VISION OF THESE HEADLIGHTS, DUE TO BEING AFRAID I MIGHT HIT SOMETHING I CANT SEE & BE KILLED OR INJURED OR HIT SOMEONE ELSE I CANT SEE & INJURE OR KILL THEM. THE PROBLEM W/HEADLIGHTS NEEDS TO BE ADDRESSED IMMEDIATLLY BEFORE THIS HAPPENS W/ME OR SOMEONE ELSE. THE DEALERSHIP STATED THEY HAVE COMPLAINTS ABOUT THE HEADLIGHTS ALL THE TIME. BOUGHT AS RETIREMENT VEHICLE COSTING $30,000.00 & CANT SEE TO DRIVE. I DO NOT KNOW WHAT MY RECOURSE IS. PLEASE HELP ME IF YOU CAN BEFORE MAJOR MISHAP! THANKS

6/7/2016

HEADLIGHTS ARE INADEQUATE AND VERY UNSAFE. LIGHT CAST IS A HALF MOON WITH A HORIZONTAL UPPER BORDER. IT IS DARK ABOVE THAT AND THERE IS MINIMAL PERIPHERAL LIGHT CAST BY THE HEADLIGHTS SO TURNING CORNERS IS VERY DIFFICULT. HIGH BEAMS ONLY SLIGHTLY IMPROVE ABILITY TO SEE.

10/8/2016

THIS INCIDENT OCCURRED ON 8/30/16 AND INVOLVED A SUDDEN TOTAL AND UNEXPECTED LOSS OF POWER IN TRAFFIC AT INTERSTATE SPEEDS. VEHICLE INVOLVED WAS A SIX MONTH OLD 2016 TOYOTA RAV4 WITH 5300 MILES. INCIDENT OCCURRED IN SOUTHBOUND LANES OF I-65 BETWEEN LAFAYETTE AND LEBANON, IN. WHILE MOVING AT 60 MPH IN A VERY HEAVY RAINSTORM. FORTUNATELY, I WAS IN THE RIGHT HAND LANE AND WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD WITHOUT BEING STRUCK BY FOLLOWING TRAFFIC AND HAD THE VEHICLE TOWED TO A TOYOTA DEALER IN AVON, IN. AFTER EXAMINING MY VEHICLE THE DEALERSHIP INFORMED ME THAT THERE WAS WATER IN MY ENGINE WHICH WAS NOT COVERED BY MY WARRANTY. THEY ALSO TOLD ME THAT I HAD BEEN DRIVING THROUGH DEEP STANDING WATER. WHEN TOLD THAT I WAS DRIVING ON INTERSTATE, THE DEALERSHIP TOLD ME THAT THEN IT WAS "AN ACT OF GOD" AND STILL WAS NOT COVERED. SINCE DEALING WITH REPLACEMENT OF THE ENGINE, AT A COST OF $10,000, I HAVE HAD THE CAR EXAMINED BY A MECHANICAL ENGINEER WHO IS OF THE OPINION THAT THIS PROBLEM OCCURRED DUE TO THE RE-DESIGN OF THE AIR INDUCTION SYSTEM. AIR IS INDUCTED AT LEFT FRONT WHEEL AND, WITH HEAVY RAIN, WATER SPLASHING OFF ROAD IS FORCED THRU AIR FILTER. WATER SHOULD NOT REACH THE AIR FILTER BUT, SINCE THIS IS THE ONLY AVENUE FOR ENTRANCE TO THE ENGINE WITHOUT SUBMERSION, IT OBVIOUSLY DID. ONCE FILTER IS SATURATED THERE ARE NO BAFFLES OR SWALES TO PREVENT WATER FROM RUNNING DIRECTLY INTO THE INTAKE OF THE ENGINE. TOYOTA ACCEPTS NO RESPONSIBILITY FOR THIS INCIDENT EITHER FINANCIALLY OR FOR SAFETY CONCERNS. THEY DO NOT BELIEVE THAT I WAS JUST DRIVING DOWN THE INTERSTATE. I HAVE A DISTINCT ADVANTAGE IN THAT IKNOW THAT THIS IS TRUE. I FEEL EXTREMELY FORTUNATE TO HAVE AVOIDED A CRASH AT THIS SPEED AND IN THESE CONDITIONS. I HOPE THAT TOYOTA DOES NOT WAIT UNTIL WE HAVE SERIOUS INJURY OR LOSS OF LIFE TO ACKNOWLEDGE AND CORRECT THIS DESIGN FLAW. *TR

11/27/2016

THE IDLE SPEED IN THE RAV4 4 IS SET TOO HIGH CAUSING THE CAR TO MOVE FORWARD WHEN STOPPED WITH FULL PRESSURE APPLIED TO THE BRAKES. TOYOTA REFUSED TO REDUCE THE IDLE SPEED AND STATES THAT THIS NORMAL OPERATION. I BELIEVE THEY HAVE SET THE IDLE HIGH SO THE CAR WILL PASS EMISSION STANDARDS AND AS A RESULT NOW HAS THIS DEFECT WHERE THE CAR MOVES FORWARD WITH FULL BRAKE APPLIED DUE TO THE HIGH IDLE SPEED. THIS MAY BAY BE AN EMISSIONS PROBLEM BUT IT MOST CERTAINLY IS A SAFETY ISSUE

6/11/2017

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED MULTIPLE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

6/3/2016

TL* THE CONTACT OWNED A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, ALL OF THE AIR BAGS DEPLOYED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE FRONT PASSENGER AIR BAG DEPLOYED AND METAL FRAGMENTS EJECTED FROM THE AIR BAGS ALONG WITH A YELLOW POWDER. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 700.

8/16/2016

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE VEHICLE ACCELERATED FORWARD WHILE THE CONTACT'S FATHER WAS GENTLY DEPRESSING THE BRAKE PEDAL. THE CONTACT'S FATHER DEPRESSED THE BRAKE PEDAL ALL THE WAY DOWN, BUT THE VEHICLE CONTINUED TO ACCELERATE AND STRUCK A GATE. THE CONTACT STATED THAT HER FATHER HAD TO REMOVE THE KEY FROM THE IGNITION IN ORDER TO STOP THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED, BUT NO FAILURE WAS DETECTED. THE FRONT BUMPER WAS DAMAGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,500.

4/8/2016

THE CRUISE CONTROL ON MY 2016 RAV4 LE AWD WITH 6 SPEED AUTOMATIC TRANSMISSION IS VERY ERRATIC. AT HIGHWAY SPEED (60-70 MPH) IT IS FINE ON A FLAT ROAD, BUT AT THE SLIGHTEST INCLINE WILL DOWNSHIFT TO FIFTH, THEN SLAM INTO FOURTH GEAR WITH THE ENGINE RPMS GOING UP TO OVER 4000. IT WILL THEN EITHER STAY DOWNSHIFTED OR CONSTANTLY SHIFT UP AND DOWN UNTIL I AM WELL OVER THE TOP OF THE HILL. THE DEALER SAID THEY ALL DO THAT, SO IT'S NORMAL. I'VE STOPPED USING THE CRUISE BECAUSE I'M CONCERNED ABOUT POSSIBLE ENGINE AND TRANSMISSION DAMAGE FROM THE HARSH SHIFTING AND HIGH RPMS, BUT IT ALSO IS VERY DISTRACTING TO THE DRIVER WHICH MAKES IT A SAFETY ISSUE. I'VE COMPLAINED TO "ASK TOYOTA" CUSTOMER SERVICE TWICE. THEY JUST SAY THEY'LL PASS ALONG MY COMPLAINT TO THE PROPER DEPARTMENT.

6/20/2016

MY CAR WAS 4 DAYS OLD. I WAS DRIVING IN THE POURING RAIN, ON A HIGHWAY GOING 55-60MPH, WITH NO OTHER VEHICLES AHEAD OF ME OR ON THE SIDE OF ME. MY SUNROOF SPONTANEOUSLY EXPLODED! THE SUNROOF WAS IN THE CLOSED POSITION AT THE TIME BUT THE CLOTH COVER WAS OPEN. LUCKILY IT EXPLODED OUTWARD BUT SOME TINY SLIVERS OF GLASS DID COVER THE INSIDE.

2/4/2016

MY 2016 RAV4 LE COMES WITH A SIDE VIEW MIRROR THAT HAS A BUILT IN NON-ADJUSTABLE BLIND SPOT MIRROR. THIS BLIND SPOT MIRROR DOES NOT SHOW THE BLIND SPOT AREA. IT SHOWS AN AREA TWO LANES AWAY FROM THE VEHICLE. PAGE 154 OF THE RAV4 OWNERS MANUAL ERRONEOUSLY INDICATES THIS ADDITIONAL MIRROR IS A BLIND SPOT MIRROR AND HAS A DIAGRAM ERRONEOUSLY SHOWING HOW IT FUNCTIONS.THE BLIND SPOT MIRROR IS MISLEADING AND DANGEROUS. I DISCUSSED THIS WITH THE TOYOTA DEALERSHIP AND THEY SAID I NEEDED TO GET APPROVAL FROM THE TOYOTA CORP. TO REPLACE THE GLASS MIRROR INSERT. TOYOTA CORP REFUSED MY REQUEST AND TOLD ME TO FILE A COMPLAINT WITH NHTSA. ATTACHED IS A SEQUENCE OF THREE PICTURES SHOWING HOW THE BLIND SPOT MIRROR DOESN'T SHOW AN APPROACHING VEHICLE UNTIL IT IS TOO LATE. THIS IS PARTICULARLY CONFUSING AND DANGEROUS AT NIGHT. YOU GET TO SEE HEADLIGHTS FROM TWO LANES OVER AND NOT THE HEADLIGHTS ACTUALLY APPROACHING YOU. A TOYOTA PERSON TOLD ME I SHOULD HAVE BOUGHT THE $8000 MORE EXPENSIVE 2016 RAV4 WHICH IS THE ONLY WAY TO GET THE SIDE VIEW MIRRORS WITH SENSORS. THIS IS A BAD WAY TO MAKE MONEY. ALL I WANT IS FOR TOYOTA TO AUTHORIZE THE USE OF THE INTERCHANGEABLE GLASS MIRROR INSERTS USED ON PREVIOUS YEAR RAV4 VEHICLES AND TO STOP INSTALLING THE DANGEROUS SIDE VIEW MIRRORS WITH BUILT IN NON-ADJUSTABLE BLIND SPOT MIRRORS. THE VISION IS POOR ON THE RAV4 AND TOYOTA SHOULD HAVE REASONABLY PRICED THE SENSORS AND VISION ITEMS FOR ALL MODELS INSTEAD OF ONLY MAKING THESE SAFETY ITEMS AVAILABLE ON VEHICLES LOADED WITH HIGH PRICE FEATURES. TOYOTA NEEDS TO PUT SAFETY FIRST. I HAVE HIGH REGARD FOR TOYOTA AND PREVIOUSLY PURCHASED THREE TOYOTA VEHICLES THAT WERE EXTREMELY GOOD AND LASTED A LONG TIME. THEY ALL HAD GREAT VISIBILITY. THE RAV4 COULD HAVE AND SHOULD HAVE BEEN DESIGNED WITH MUCH BETTER VISION.

4/15/2016

NOTICED THE BRANDNEW 2016 RAV4 XLE PULLS TO THE RIGHT STRONGLY AFTER 3 DAYS OWNING THE CAR WITH 200 MILES. WENT TO THE DEALER TWICE AND DID 2 ALIGNMENTS AND CROSS TIRE ROTATION. THE SERVICE ADMITS THE PULLS AND CLAIM THEY FIXED IT THE 1ST TIME. HOWEVER ACTUALLY NOTHING IS CHANGED. STILL PULLS TO THE RIGHT, NOT ANY BETTER. COME BACK AGAIN AND THE SAME TECHNICIAN TRIED TO ALIGN AND ROTATE AGAIN. WE TESTED DRIVE AND STILL FOUND IT. THE DEALER'S LEAD TECHNICIAN MENTIONED HE DID EVERYTHING HE CAN BUT STILL CANNOT FIX IT. HE OPENED A CASE TO TOYOTA CORP TO INVESTIGATE. ME AND THE TECHNICIAN TOGETHER DROVE ANOTHER IDENTICAL NEW RAV4 (WITH SAME MSRP) AND BOTH OF US DO NOT FIND THE PULLS ON THIS ONE. SO THE PROBLEM IS JUST WITH THE ONE I PURCHASED. THIS ADDS A LOT OF STRESS AND DISTRACTION AS IT NEEDS CONSTANT ADJUSTING THE STEERING WHEEL. IT IS A SAFETY ISSUE DUE TO THE EXTRA DISTRACTION. IT IS NOT A NORMAL PULL. IT PULLS HEAVILY AND EVEN TURNING THE STEERING WHEEL A LITTLE BIT LEFT, WITHIN 3 SECONDS THE CAR WILL GO TO THE RIGHT ON EVERY LANE OF ALL TYPES OF ROAD, CONSISTANTLY. I OWNED SEVERAL OTHER TOYOTA (SOME ARE 1 YEAR NEW) AND NONE OF THEM HAS THIS ISSUE. (THIS IS AFTER ALL REALIGNMENT!!!) VERY DISAPPOINTED WITH THIS BRAND NEW CAR AND INTRODUCES A LOT OF HASSLES AFTER SPENDING 27K ON IT!!! BECAUSE TIRE/ALIGNMENT ARE NOT THE ISSUES I EXPECT SOME DEFECTIVE PARTS, HOWEVER THE DEALER SAY THEY CANNOT FIX IT...

3/26/2016

TOYOTA RAV4 LIMITED-AT ALL TIMES OF INCIDENCES THIS VEHICLE WAS IN MOTION. SAFETY ISSUE!!! 1. I PURCHASED THE VEHICLE MARCH 26, 2016, TO COMMUTE TO NEW JOB. 2. HIGHWAY-WARNING 1 ON APX 4/4 MONDAY (9 DAYS AFTER PURCHASE) "CHECK TOYOTA PARK ASSIST HAVE VEHICLE CHECKED BY A DEALER" THE CAUSE WAS SNOW ON SENSORS....SINCE WE ARE IN MONTANA THERE WILL BE SNOW ON SENSORS AT LEAST 8 MONTHS A YEAR. 4. HIGHWAY-WARNING 2 ON APX 4/18/16 "AWD SYSTEM MALFFUNCTION 2 WHEELDRIVE MODE ENGAGED DEALER SAID LOOSE GAS CAP CAUSED THIS. 5. HIWAY-APX 4/12/16-4/14/16 I WAS PASSING A DOUBLE CAR HAULER. THE CAR HAULER WAS GOING ABOUT 50-60 ON INCLINE AROUND A CORNER. I WAS GOING 80 (SPEED LIMIT) WITH 2 VEHICLES BEHIND ME AT THE SAME SPEED. WE WERE ALL PASSING THE CAR HAULER. ALL OF A SUDDEN WARNING SOUNDS IN FRONT OF CAR WENT OFF AND CAR BRAKED TO ALMOST AN IMMEDIATE STOP THEN ALARMS IN BACK OF CARS WERE GOING OFF BECAUSE THE CARS BEHIND ME WERE COMING UP ON MY REAR. I PRESSED THE GAS AND THE BRAKE AND NOTHING, TURNED THE WHEEL TOWARD LEFT AND CAR STARTED TO GO. I AM FEARFUL OF THIS VEHICLE. I AM A WIDOW AND AM AFRAID TO PUT MY CHILDREN IN IT. I PARKED THE CAR AFTER THIS INCIDENT AND CONTACTED TOYOTA MANUFACTURER. THEY REJECTED REPURCHASE. I HAD BEEN IN CONSTANT CONTACT WITH DEALER (OVER 20 LOGGED CALLS AND ALMOST 100 TEXTS) THEY OFFERED TO TRADE VEHICLE AT $28K FOR A VEHICLE THAT WAS 2 WEEKS OLD. I OWED $34K ON IT. THAT IS A LOSS OF $6000 IN 2 WEEKS ON A VEHICLE WITH SAFETY ISSUES. THE CAR HAD 63 MILES ON IT WHEN I DROVE IT OFF THE LOT, I DROVE FROM DEALERSHIP TO HOME WHICH WAS 225+ MILES. THEN I COMMUTED FROM HOME TO NEW JOB FROM (80 MILES EACH WAY TO WORK) FROM MARCH 28-APRIL 18=16 WORK DAYS AND 1 OR 2 OVERTIME DAYS/VISIT FRIENDS (3,168 MILES) I AM AT ABOUT 3,300 MILES NOW.

6/28/2016

THE SUNROOF EXPLODED WHILE DRIVING DOWN THE HIGHWAY. NO ROCK WAS SEEN BEFORE IT HAPPENED AND THE GLASS WAS CURVED OUTWARD WHEN WE STOPPED TO LOOK AT IT. FORTUNATELY, THE VISOR/COVER WAS BELOW IT SO THE GLASS SHARDS DID NOT SPRAY INTO OUR FACES. IT SOUNDED LIKE A BOMB WENT OFF. THIS IS EXTREMELY DANGEROUS AND WE HAVE NO OPTION BUT TO HAVE THE SUNROOF REPLACED. IT WOULD BE WISE TO ALWAYS DRIVE WITH THE SUNROOF COVER OVER THE GLASS TO PROTECT YOURSELF.

4/18/2016

THIS SAFETY ISSUE WHICH I HAVE SEEN MENTIONED BY MANY OTHER BUYERS ONLINE AND HAVE PERSONALLY SEEN ON A 2015 RAV4 CONSISTS OF TWO PIECES OF PLASTIC MOLDING ON THE DASH BOARD WHICH APPEAR TO BE DESIGNED TO LOOK LIKE SHINY METAL MOLDINGS BUT EXHIBIT A VERY DANGEROUS GLARE FROM BOTH THE FRONT AND SIDE REFLECTIONS FROM THE SUN. EVEN WHEN WEARING SUNGLASSES IT CAN MAKE IT DIFFICULT TO SEE WHERE YOU ARE GOING. I SHOWED THIS ISSUE TO THE SALESMEN AND HE COULD SEE IT TOO. HE SAID THAT HE WOULD TRY AND FIND THE PHONE NUMBER FOR A TOYOTA REPRESENTATIVE AND CALL HIM ABOUT THE PROBLEM. AFTER NOT HEARING BACK FROM HIM I RETURNED A FEW DAYS LATER AND HE TOLD ME THAT NO ONE AT THE DEALERSHIP COULD LOCATE HIS NUMBER. HE THEN TALKED TO HIS MANAGER AND RETURNED TO TELL ME THAT HIS MANAGER WOULD SEND AN EMAIL TO THE REGIONAL REPRESENTATIVE TO SEE IF ANYTHING COULD BE DONE ABOUT THE PROBLEM. IT HAS BEEN MANY WEEKS NOW AND I HAVE NOT HEARD BACK FROM ANYONE ABOUT RESOLVING THIS SAFETY ISSUE.

9/13/2016

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE THE VEHICLE WAS STARTED AND THE GEAR SHIFTER STICK WAS PLACED IN THE PARK POSITION, THE VEHICLE INDEPENDENTLY MOVED FORWARD AND CRASHED INTO AN UNOCCUPIED PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 900.

7/26/2016

VEHICLE HAS WHISTLE OR WHINING NOISE ON ACCELERATION AT 55-70 MPH. (PREVIOUSLY THE VEHICLE MADE THIS NOISE AT LOWER SPEEDS AND THE TRANSMISSION WAS REPLACED (REPAIR ORDER WAS OPENED ON 6/1 AND CLOSED ON 6/9/2016). AS STATED ABOVE THE VEHICLE NOW WHINES/WHISTLES AT 55-70 MPH. APPARENTLY REPLACING THE TRANSMISSION DID NOT RESOLVE THE ISSUE.

9/29/2016

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED. THE CONTACT WAS NOT SURE IF THE FAILURE OCCURRED FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED THAT SHE WOULD BE RESPONSIBLE FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 11,771. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED CT STATE POLICE WERE CALLED AND RESPONDED. THEY FOUND NO DEBRIS, NO SIGN OF ANY IMPACT. THEY WROTE AS HAVING BEEN "SPONTANEOUS." UPDATED 8/24/18*JB

12/12/2017

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE THE VEHICLE WAS PARKED, THE SUN ROOF FRACTURED. WHILE THE VEHICLE WAS BEING DRIVEN, PIECES OF BROKEN GLASS STARTED TO FALL INTO THE CABIN OF THE VEHICLE. THERE WERE NO INJURIES. CLEARWATER TOYOTA (21799 US HWY 19 N, CLEARWATER, FL 33765, (800) 667-9051) WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,250. *TT *TR

1/12/2018

TAKATA RECALL; WHILE ATTEMPTING TO BACK OUT OF A DRIVE WAY, THE ACCELERATOR STUCK CAUSING THE CAR TO HIT A BUSH AND A HOUSE. AFTER RECOVERING AND ATTEMPTING AGAIN, THE CAR ACCELERATOR STUCK A SECOND TIME CAUSING THE CAR TO HIT ANOTHER BUSH.

2/12/2017

I USED TO TAKE FULL TANK GAS EVERYDAY SINCE BOUGHT THE CAR . AFTER DRIVING 1 YEAR MY OIL TANK GIVING ME PROBLEM. MY ENGINE WAS SUDDENLY SHUT DOWN AUTOMATICALLY AND 3 SIGN CAME UP. I STARTED THE CAR AGAIN AND IT WAS WORKING GOOD AND AFTER A WHILE IT SHUT DOWN AGAIN. I WENT TO MY DEALER ABOUT 5 MONTH AGO AND TOLD THEM THE STORY. THEY DIAGNOSE MY CAR AND FOUND NOTHING SO I TOOK MY CAR BACK FROM DEALER SHOP. NEXT DAY SAME PROBLEM HAPPENS AND I WENT BACK TO THE DEALER. . THIS TIME THEY FOUND MY BATTERIES ALMOST FINISHED AND I HAVE PROBLEM WITH MY AIR SENSORE . SO I FIXED BOTH OF THEM AND PAID ALMOST 1400 DOLLAR WHERE PARTS COST WAS ONLY 300 AND REST WAS FOR 5 HOURS COMPUTER DIGONOATIC. ANYWAY, I THOUGHT MY PROBLEM IS FINISHED BUT IT'S STILL THERE. NOW MY GASOLINE COMING OUT FROM TANK AND I AM GETTING SMELL FROM INSIDE. I AGAIN WENT BACK TO DEALER, THIS TIME THEY KEEP MY CAR FOR 1 DAY AND NEXT DAY THEY TELLING ME THAT I HAVE TO CHANGE MY ENTIRE GASOLIN TANK BECAUSE I USED TO TAKE FULL TANK GAS,WHICH WILL COST AROUND 2000 DOLLAR!! I WAS VERY MAD WITH THE MANAGER BECAUSE IN FIRST TIME THEY COULDNOT EVEN FIND MY REAL PROBLEM AND CHANGED MY NEW BATTERIES AND AIR SENSOR! NOW THEY TELLING ME IT'S VERY DANGEROUS TO DRIVE WITHOUT FIXED OIL TANK BUT I DIDNOT FIXED IT BECAUSE IT MUST BE FACTORY DEFECT, WHY SHOULD I PAY FROM MY POCKET. I CALLED TOYOTA CORPORATE OFFICE AND TOLD THEM ABOUT MY ISSUE. THEY TOLD ME SINCE I HAVE NO WARRENTY, THEY CAN'T FIXED IT FREE FOR ME.AND THERE ARE NO RECALL ABOUT MY GAS TANK!

4/3/2018

14 MONTH OLD RAV4 XLE DRIVING DOWN THE INTERSTATE AND APPLIED THE BRAKES FOR SLOW TRAFFIC, THE ABS / TRACTION CONTROL WARNING LIGHTS CAME ON. I AM OVER THE 36,000 MILE WARRANTY AS MY WORK ENTAILS DRIVING. THE LOCAL DEALER QUOTED ME $2800 FOR REPAIRS, HE CHECKED WITH THE TOYOTA MFG. REP TO SEE IF POSSIBLY THE ABS ACTUATOR IS COVERED UNDER THE POWERTRAIN PORTION (60000 MILES) OF TOYOTA'S WARRANTY. TOYOTA DEALER STATED NO WARRANTY COVERAGE DUE TO MILEAGE. LOCATED NUMEROUS COMPLAINTS AND RECALL FOR "CERTAIN MODEL YEAR" 2016 TOYOTA RAV4 RECALL - #16V198000 RECALL FOR SERVICE BRAKES, HYDRAULIC : ANTILOCK. IT APPEARS THEY ARE AWARE OF A PROBLEM WITH THE 2016 MODEL BUT WILL ONLY A FEW OF THE ONES SOLD.

5/16/2017

PASSENGER FRONT WHEEL SENSOR HARNESS WAS DAMAGED BY RODENT. VEHICLE HAS 26K MILES AND TOYOTA REFUSED TO REPAIR THE BREAK, AND WOULD ONLY REPLACE THE ENTIRE HARNESS AT A COST NOT COVERED OF $6300. THE MATERIAL CHANGE OF THESE PARTS ATTRACT RATS. THIS DAMAGED CAUSE ABS, LANE DEPARTURE, BLIND SPOT MONITORING AND CRUISE CONTROL SYSTEMS TO FAIL. THE VEHICLE WAS PARKED IN MY DRIVEWAY AND I LIVE IN A GATE COMMUNITY. I CALLED THE TOYOTA CUSTOMER LINE AND WAS GIVEN THE SAME EXPLANATION OF THE LACK OF WARRANTY COVERAGE. CASE #1710230814

10/23/2017

DRIVER'S SEAT CUSHION CLOTH MATERIAL STARTING TO FRAY AND DETERIORATE. FABRIC EVENTUALLY IS GOING TO FRAY AND STUFFING WILL BEGIN TO FALL OUT

10/17/2016

THE DRIVERS SIDE SEAT WHEN MOVED BACK, LOCKS IN AND WON'T MOVE FORWARD. THIS HAPPENED AT A CAR WASH WHEN CAR WAS NOT MOVING.

12/14/2019

THIS BRAND NEW 2016 RAVE LIMITED CONSTANTLY PULLS TO THE RIGHT WHILE MOVING.. HAD 2 ALIGNMENTS DONE, TIRES ROTATED AND BALANCED AND STILL THE SAME PROBLEM. *TR

10/24/2016

THE CV JOINS ON BOTH SIDES WORE OFF TO PREMATURE. I HAD TO FIXED IT BECAUSE OF THE NOISE THEY WERE MAKING. IT BEGAN WITH LESS THAN 60K MILES. I THOUGHT IT WAS A SAFETY ISSUE. MANY NEW TOYOTAS ARE HAVING THE SAME ISSU.

8/5/2019

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AND TAPPING ON THE BRAKE PEDAL TO SLOW THE VEHICLE, THE FRONT-END VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE KOONS FORD OF BALTIMORE DEALER LOCATED AT 6970 SECURITY BLVD, WOODLAWN, MD 21244, WHERE THE BRAKE PADS AND BRAKE ROTORS WERE REPLACED. THE FAILURE RECURRED AND THE VEHICLE VIBRATED MUCH HARDER AND WAS TAKEN BACK TO THE SAME DEALER WHO THEN REPLACED A PIECE OF RUBBER AROUND THE BRAKE PEDAL. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

8/13/2020

The contact owns a 2016 Toyota Rav4. The contact stated while driving 10 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that extra effort was needed to depress the brake pedal while stopping the vehicle. The vehicle was taken to the dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 135,000.

3/9/2022

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4 EQUIPPED WITH BRIDGESTONE RADIAL TIRES, SIZE: P225/65R/17 (NA). WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE TIRE EXPERIENCED A BLOWOUT. THE VEHICLE WAS TOWED TO A TIRE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRE MODEL WAS DEFECTIVE. THE TIRE WAS REPLACED WITH A SPARE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND DOT NUMBER WERE UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 1,900.

7/13/2016

TOYOTA PRE-COLLISION SYSTEM (PCS) ON 2016 RAV4. I NEVER GET ANY KIND OF WARNING, EVEN WHEN CARS CUT ME OFF AT HIGHWAY SPEEDS, I APPROACH A CAR FROM BEHIND AT SPEED (I CANNOT GET TOO RISKY HERE), ETC. OTHER PCS SYSTEMS ON FRIENDS CARS (NON TOYOTA) HAVE SOME WARNINGS, EVEN FALSE ONES A BIT. I ASKED MY DEALER TO CHECK IT WAS WORKING, THEY HAD NO PROCEDURES TO TEST IT OTHER THAN OBDII FOR SENSORS OUT. SEEMS LIKE THE PROMISED AND IIHS TESTS INDICATED THAT THIS PCS SYSTEM WORKED TO STOP THE CAR. ON LINE SEARCHES I CANNOT FIND ANYONE WHO HAS SEEN THEIR SYSTEM WORKING OR ALARMS. THE TOYOTA VIDEO INDICATES WARNINGS SEEM TO OCCUR AT 7-10 CAR LENGTHS - I HAVE BEEN CUT OFF ON HIGHWAY AT LESS THAN ONE CAR LENGTH WITH NO WARNINGS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

8/28/2016

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE THE VEHICLE WAS STATIONARY, THE AUTOMATIC LIFTGATE CRASHED DOWN ONTO THE CONTACT, WHICH CAUSED INJURY AND DISCOLORATION TO THE CONTACT'S SPINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. ..UPDATED 03/09/17 *BF CONSUMER STATED SHORTLY AFTER INJURY TOYOTA ISSUED A "LIMITED SERVICE CAMPAIGN" TO REMEDY OR REPLACE THE POWER BACK DOOR ECU (ELECTRONIC CONTROL UNIT). UPDATED 7/16/18*JB *TR

12/2/2016

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, BETWEEN 2,000-3,000 RPM, THE VEHICLE JOLTED BACKWARD AND STALLED WITHOUT WARNING. THE VEHICLE SHUDDERED AND THE BRAKE PEDAL WAS DEPRESSED TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO JACK TAYLOR'S ALEXANDRIA TOYOTA (3750 RICHMOND HWY, ALEXANDRIA, VA 22305) WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE CONTACT WAS INFORMED THAT THE DEFECT WAS RELATED TO THE TORQUE CONVERTER. THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED, AND WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 130,000.

7/8/2020

CAMERA NOT WORKING PROPERLY

12/14/2020

CAMERA NOT WORKING PROPERLY

12/14/2020

CAMERA NOT WORKING PROPERLY

12/14/2020

The contact’s daughter owns a 2016 Toyota Rav4. The contact stated that while the vehicle was idle, the warning message “System Failure” illuminated and the vehicle shuddered, shut off, and lost electrical power. The contact’s daughter shifted into Park. The vehicle was towed to the dealer who diagnosed the failure as a loose vacuum hose and retched fuel system. The dealer secured the vacuum hose; however, the failure reoccurred while she was at a complete stop. The vehicle was towed to the dealer who diagnosed the failure as a contaminated charcoal canister. The dealer replaced the canister; however, the failure reoccurred. The vehicle was towed to the dealer and it was stated that fuel was leaking onto the charcoal canister. The charcoal canister was replaced for the second time; however, the failure persisted. The vehicle was taken back to the dealer for a 4th time. The dealer sent a full diagnostic report to the manufacturer. The manufacturer sent engineers, field experts, and a district manager who took the vehicle apart and diagnosed that the charcoal canister and the evaporative emission control system including the gas tank needed to be replaced. The contact stated that the vehicle was repaired, and the gas cap was tightened. However, the failure persisted. The vehicle was towed to the dealer three more times. The charcoal canister was replaced but the failure persisted. The contact stated that failure would occur when the vehicle was idle at a complete stop. The contact referenced NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline). The contact stated that the manufacturer opened a case and had been assigning the case to different district managers. The vehicle was not repaired. The failure mileage was approximately 1,200.

1/14/2022

The contact’s daughter owns a 2016 Toyota Rav4. The contact stated that while the vehicle was idle, the warning message “System Failure” illuminated and the vehicle shuddered, shut off, and lost electrical power. The contact’s daughter shifted into Park. The vehicle was towed to the dealer who diagnosed the failure as a loose vacuum hose and retched fuel system. The dealer secured the vacuum hose; however, the failure reoccurred while she was at a complete stop. The vehicle was towed to the dealer who diagnosed the failure as a contaminated charcoal canister. The dealer replaced the canister; however, the failure reoccurred. The vehicle was towed to the dealer and it was stated that fuel was leaking onto the charcoal canister. The charcoal canister was replaced for the second time; however, the failure persisted. The vehicle was taken back to the dealer for a 4th time. The dealer sent a full diagnostic report to the manufacturer. The manufacturer sent engineers, field experts, and a district manager who took the vehicle apart and diagnosed that the charcoal canister and the evaporative emission control system including the gas tank needed to be replaced. The contact stated that the vehicle was repaired, and the gas cap was tightened. However, the failure persisted. The vehicle was towed to the dealer three more times. The charcoal canister was replaced but the failure persisted. The contact stated that failure would occur when the vehicle was idle at a complete stop. The contact referenced NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline). The contact stated that the manufacturer opened a case and had been assigning the case to different district managers. The vehicle was not repaired. The failure mileage was approximately 1,200.

1/14/2022

The contact owns a 2016 Toyota Rav4. The contact stated that while driving at various speeds, the seat belt alert chime would intermittently engage while the seat belt was in use. The seat belt warning light was also illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 74,800.

4/4/2022

While changing the lane towards right, suddenly my vehicle over accelerated and was about to crash the vehicle ahead of me and quickly I decided to maneuver towards the right shoulder lane and within few seconds and speedy semi-truck passed from the left and saved our lives of 4 people in the car in the busy highway approaching the O'hare Chicago Airport. Safety: Had I not taken towards right to avoid crash on anther vehicle, the high speed truck from the back would have hit us within a few seconds of my alertness. Yes, during Feb.2019, due to excess acceleration, this car crashed towards thick ice and snow while driving through a street, and damaged front bumper.(my wife was seated at passenger side) Called the dealer and took the vehicle to them(Wilde Toyota-West allis), they knew the seriousness, serviced it in their workshop for over a week by changing timing belt, re-programming etc..etc. and returned back my car and said now it should work, it is okay as it should be. Yes, my vehicle was inspected twice by Insurance company, Toyota officials for airbag inspection, workshop mechanics, due to major road accidents (for not my fault) in Oct.2019 and Jan.2020 and repaired at another auto body service center in Milwaukee(Andrew Toyota) and in Madison(Ballbody-A division of Smart Motors). There was no warning signs in the Vehicle as the car runs very well on both highway and city roads.

12/25/2022

The contact owns a 2016 Toyota Rav4. The contact stated while opening the rear door using the key fob, the door did not open as needed; however, the door was unlocked. The contact was able to open the rear door manually. The vehicle was taken to the dealer and the dealer stated that the back upper door power unit needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 109,000.

4/18/2023

The contact owns a 2016 Toyota RAV4. The contact stated that on several occasions while driving, the tailgate was heard opening. The contact also stated that on various occasions while the vehicle was parked, the tailgate ajar message was displayed. The vehicle was taken to a local dealer however, the failure could not be duplicated. The contact stated that the failure recurred and that the tailgate failed to open. The vehicle was taken to an independent mechanic, where it was diagnosed that lubrication needed to be applied to the tailgate. The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 13,000.

5/19/2023