2018 Toyota RAV4 Owner Complaints

THE VEHICLE WAS STATIONARY IN A DRIVEWAY FOR APPROXIMATELY 2 HOURS. AFTER PULLING AWAY FROM THE HOUSE, DASH PANEL INDICATORS WERE SHOWING MALFUNCTIONS ON BRAKE SYSTEMS, AWS, ETC. IT SHOWED THAT ALL COMPUTER SYSTEMS WERE MALFUNCTIONING. I DROVE IMMEDIATELY TO THE DEALER. INSPECTION SHOWED THAT THE WIRE HARNESS ON THE VEHICLE HAD BEEN CHEWED APART, OFF, AND INSULATION HAD BEEN REMOVED. I INVESTIGATED THE INTERNET ON THIS PROBLEM AND IT SEEMS THAT SEVERAL VEHICLE MAKES AND MODELS WERE AFFECTED. IT SEEMS THAT THE MANUFACTURES WERE USING A FOOD BASED INGREDIENT IN THE INSULATION OF THE WIRES, (SOY). THIS IS ATTRACTING RODENTS, (SQUIRRELS) TO THIS FOR FOOD. IT COULD HAPPEN ANYWHERE, PARKED AT THE POST OFFICE, GROCERY STORE, YOUR FRIENDS HOUSE, ETC. MY VEHICLE ONLY HAS 980 MILES. I HAVE NEVER HAD THIS BEFORE. WHAT WOULD HAPPEN IF THE WIRES CATCH ON FIRE OR YOUR CAR STOPS ON THE FREEWAY BECAUSE OF THIS ISSUE. CAN THIS BE INVESTIGATED? AT THIS POINT, WHAT'S GOING TO KEEP THIS FROM HAPPENING AGAIN. WE'VE HAD SEVERAL TOYOTA VEHICLES IN THE PAST AND DID NOT HAVE ANY WIRE HARNESS PROBLEMS.

3/5/2018

I AM VERY DISAPPOINTED. I BOUGHT A RAV4 2018 IN FEBRUARY OF THIS YEAR, IT HAS ONLY 1,900 MILES AND IS ALREADY AT THE DEALER AFTER TAKING MY KIDS TO SCHOOL I WENT BACK HOME AND I USUALLY DO I ACTIVATE THE VEHICLE ALARM BUT IT DID NOT WORK. THE KEYS DOES NOT ACTIVATE OR DIS-ACTIVATE THE VEHICLE ALARM AND WHEN THE CAR IS ON THE TIRE PRESSURE SIGN STARTED TO BLINK. THE DEALER STAFF SAID THAT ONE OF THE COMPUTER IS NOT WORKING RIGHT. AT THIS MOMENT THEY DON'T KNOW WHAT IS GOING ON AND IRONICALLY IS NOT TIME FOR THE FIRST PAYMENT YET.

4/13/2018

VEHICLE'S LDA (LANE DEPARTURE ALERT) COULD NOT BE HEARD AND NO VOLUME ADJUST. DEALER WON'T DO ANYTHING ABOUT IT CLAIMING THERE IS NO STANDARD LOUDNESS REQUIRED. YET, THE LDA IS PART OF TOYOTA SAFETY SENSE AND MARKETED AS ALERT FOR SAFE DRIVING ASSIST. MY VEHICLE IS 2 WEEKS OLD AND MISSED THE WARNING TWICE ALREADY. FALSE ADVERTISING BY TOYOTA AS SAFETY ALERT WHEN IT COULD NOT BE HEARD. DANGEROUS TO DEPEND ON IT.01/29

2/9/2018

I WAS DRIVING STRAIGHT DOWN THE INTERSTATE AND MY SUNROOF EXPLODED RIGHT OVER MY HEAD. I WAS NOT TRYING TO OPEN IT, NOTHING IMPACTED IT, IT JUST EXPLODED AND THE GLASS SHATTERED EVERYWHERE INTO MY CAR AND ON MY HEAD. THE INTERSTATE WAS NOT ROUGH ROAD AND THE WEATHER CONDITIONS WERE SUNNY AND 50 DEGREES. AGAIN NO IMPACT FROM AND KIND OF WEATHER OR DEBRIS

2/15/2018

I WAS DRIVING IN A FAST FOOD DRIVE THROUGH. IT WAS A STOP AND GO PACE BECAUSE THERE WERE AROUND 5 CARS BEFORE ME AND WAS TRAVELING APPROX 3 MPH. I BEGAN TO PROCEED BUT THIS TIME AS I WENT TO APPLY MY BRAKES THEY WENT TO THE FLOOR AND I COULDN'T STOP THE CAR. IN ORDER TO AVOID THE CAR IN FRONT OF ME I TURNED MY WHEEL TO THE RIGHT AND JUMPED THE CURB AND HIT A WALL. THE VEHICLE WAS 3 DAYS OLD.

12/27/2017

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS APPLIED AND MADE AN ABNORMAL GRINDING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HALEY TOYOTA OF RICHMOND, 3600 LONAS PKWY, MIDLOTHIAN, VA 23112, (804) 545-7411) WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 1808171087, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 21,500.

8/20/2018

THE ILLUMINATION PROVIDED BY THE HEADLIGHTS ON THE 2018 RAV4 XLE I PURCHASED ON DECEMBER 28, 2017 IS DANGEROUSLY UNSAFE TO DRIVE ON UNLIT RURAL ROADS. SEE ATTACHED LETTER DATED JANUARY 6, 2017 AND PIC. I HAVE MORE PICS AND SEVERAL VIDEOS, IF NEEDED. *JS THE CONSUMER STATED THE HIGH AND LOW BEAMS, ON CURVES, NARROW, AND HILLY UNLIT ROADS, VISIBILITY WAS INADEQUATE. *JS *JS THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. *JS

1/6/2018

JUST BOUGHT MY NEW TOYOTA RAV 4 2018 AND REALIZED THAT I CAN'T DRIVE IT AT NIGHT. MY WINDSHIELD TURNS DARK 1/3 TO 1/2 FROM THE BOTTOM AND CONTINUES ALL THE WAY TO THE TOP. IT'S ACTUALLY WORSE WHEN DRIVING HOME AND GOING UP MY UNLIT HILL WHEN INSTEAD OF MY BRIGHTS GOING ON AUTOMATICALLY, ONLY MY LOW LIGHTS ARE ON. I AM FRIGHTENED TO DRIVE MY CAR AND NOW REALIZE THAT THERE WERE ONLINE COMPLAINTS GOING BACK YEARS!

6/29/2018

TOYOTA RAV 4 ACCELERATES ON IT'S OWN WHILE DRIVING I BROUGHT IT BACK TO DEALERSHIP AND I WAS TOLD THAT THE COMPUTER SHOWS THAT IT DIDN'T ACCELERATE ON IT'S OWN. IT HAS HAPPENED TWO MORE TIMES THE LATEST WAS TODAY SEPT 24. I AM AFRAID FOR MY SAFETY AND THE SAFETY OF MY FAMILY AND OTHER DRIVER BECAUSE ONCE IT TOOK ME THR A RED LIGHT A D TODAY I ALMOST HIT A TREE.

9/24/2018

VEHICLE WAS IN A PARKING SPACE; FOOT ON BRAKE. WENT TO SHIFT THE VEHICLE INTO PARK AND IT ACCELERATED INTO THE GLASS / BUILDING I WAS PARKED IN FRONT OF. AIR BAGS DID NOT DEPLOY.

1/30/2019

I WAS DRIVING STRAIGHT DOWN THE INTERSTATE AND MY SUNROOF EXPLODED RIGHT OVER MY HEAD. I WAS NOT TRYING TO OPEN IT, NOTHING IMPACTED IT, IT JUST EXPLODED AND THE GLASS SHATTERED EVERYWHERE INTO MY CAR AND ON MY HEAD. THE INTERSTATE WAS NOT ROUGH ROAD AND THE WEATHER CONDITIONS WERE SUNNY AND 50 DEGREES. AGAIN NO IMPACT FROM AND KIND OF WEATHER OR DEBRIS

2/15/2018

THE WINDSHIELD CRACKED AFTER BEING STRUCK BY A SMALL ROCK DURING NORMAL DRIVING AND THEN THE CRACK WENT ACROSS THE DRIVERS SIDE OF THE WINDSHIELD RIGHT ACROSS MY FIELD OF VIEW AS A DRIVER. THE WINDSHIELD WAS CRACKED ON JUNE 1ST AND I CONTACTED 4 GLASS REPLACEMENT COMPANIES AND WAS TOLD THE PART WAS ON BACK ORDER 3 TO 8 WEEKS. I CONTACTED THE DEALERSHIP AND TOYOTA AND I WAS TOLD THEY WILL ORDER THE PART. I GOT CONTACTED ON JUNE 26 BY JOHN FROM TOYOTA THAT THE WINDSHIELD WAS IN AT COPELAND TOYOTA IN BROCKTON MA. I CONTACTED THE GLASS COMPANY AND THEY WERE ADVISED THE PART WAS NOT IN AT COPELAND. I CONTACTED TOYOTA TODAY AND WAS TOLD BY THEM THAT THEY WERE GIVEN THE INFORMATION FROM ANTHONY AT COPELAND TOYOTA THAT THE WINDSHIELD WAS IN. I ASKED TO SPEAK WITH THE SUPERVISOR AT TOYOTA AND WAS TOLD THAT THEY WERE UNAVAILABLE. I CURRENTLY HAVE A CRACKED WINDSHIELD THAT CAN'T PASS MASSACHUSETTS INSPECTION BECAUSE OF THE WINDSHIELD. I HAVE NOW BEEN TOLD BY TOYOTA THAT THEY DO NOT KNOW WHEN THEY CAN GET ME A NEW WINDSHIELD.

6/27/2018

WHILE DRIVING ON SATURDAY MORNING 9/29/18, I STOPPED AT A STOP LIGHT AND MY 2018 TOYOTA RAV4 LOST ALL ENGINE POWER WHILE IN TRAFFIC. THE COMPUTER VIDEO SCREEN SHOWED THE MESSAGE "CHARGING SYSTEM FAILURE\MALFUNCTION". I THEN ATTEMPTED TO RESTART THE VEHICLE AND IT DID NOT CRANK OVER, I WAITED A FEW SECONDS, MADE ANOTHER ATTEMPT , THE VEHICLE STARTED. I PULLED OVER AND PARKED THE VEHICLE, LOOKED UP THE ERROR MESSAGE IN THE CAR MANUAL AND IT INSTRUCTED ME THAT IT WAS A SERIOUS PROBLEM AND TO TAKE THE VEHICLE IMMEDIATELY TO THE NEAREST TOYOTA DEALER. I THEN TOOK THE VEHICLE TO MY LOCAL DEALER, THEY RAN A VEHICLE DIAGNOSTIC REPORT, THEY FOUND NO ERROR MESSAGES OR VOLTAGE PROBLEMS WITH THE VEHICLE. THEY OFFERED NO REASON FOR THE LOSS OF VEHICLE POWER. THE SERVICE MANAGER STATED THAT THEY COULD ONLY DIAGNOSE THE VEHICLE SO FAR AND THAT THEY WOULD NEED "CORPORATE" TO SEND SOMEONE OUT TO DO FURTHER DIAGNOSTICS ON THE BLACK BOX. ON 10/1/18, I OPENED A PROBLEM REPORT WITH TOYOTA USA AND WAS GIVEN A CASE#. .

10/1/2018

AFTER PURCHASING OUR BRAND-NEW 2018 RAV4 FROM AUTHORIZED TOYOTA DEALER, WE WERE HEADING BACK HOME. ON OUR WAY, WE NOTICED BURNING SMELL FOLLOWED BY BLACK SMOKE FILLED FRONT SIDE OF THE CABIN. I QUICKLY MOVED MY CAR TO THE RIGHT SIDE PARKING LOT. WHILE CHANGING THE LANE I COULD NOT EVEN SEE THE RIGHT MIRROR BECAUSE OF THE BLACK SMOKE IN THE CABIN. AS SOON AS I PARKED THE CAR AND WE GOT OFF THE CAR, WITHIN A FEW SECONDS FLAMES FROM THE HOODS WERE NOTICED I CALLED EMERGENCY SERVICE (911) AND TO OUR DISBELIEF TO WATCH OUR NEW CAR BURNING IN FRONT OF US. IT WAS ONLY 15 MINS DRIVE FROM DEALER WHEN WE THE INCIDENT HAPPENED. IT TOOK ONLY 10 MINS TO SEE MY CAR WAS DESTROYED BY FLAMES. I COULD NOT GET ANYTHING OUT FROM FRONT OR BACK SEATS

1/2/2019

FROM A DEAD STOP WHEN ACCELERATING THE VEHICLE WILL NOT SPEED UP IT ACTS LIKE ITS IN 6TH GEAR. TO GAIN CONTROL I NEED TO PUSH THE ACCELERATOR TO THE FLOOR & THEN IT SPEEDS UP ALMOST UNCONTROLLABLY. THIS HAPPEN AT 12 TIMES. SEE MY COMMENT BELOW THAT I SENT TO TOYOTA CORPORATE OFFICE. I HAVE WANT I CONSIDER A SEVERE SAFETY ISSUE WITH MY 2018 RAV4 ([XXX]). UPON ACCELERATING FROM A STOP THE VEHICLE WILL NOT SPEEDUP IT ACTS LIKE IT IS IN 6TH GEAR TO GET IT GOING I HAVE PUT THE GAS PEDAL TO THE FLOOR AN THEN IT SOMETIME SHOOTS AHEAD ALMOST HITTING A VEHICLE IN FRONT OF ME. RECENTLY IT HAPPENED 3 TIMES IN A ROW TWICE I GOT IT TO RECOVER BUT THE THIRD TIME I NEEDED TO PULL OF THE HIGHWAY & RESTART THE ENGINE. THIS HAS HAPPEN AT LEAST 10 TIMES. PHILLIPS TOYOTA SERVICE SAID IT IS A FLY BY WIRE PROBLEM (COMPUTER CONTROLLED). MY FIRST VISIT PHILLIPS DID NOT EVEN WRITE A SERVICE REQUEST ON THE SECOND VISIT THEY DID, BUT ON 12/04/2017 THEY DID NOT AGAIN. THIS GOING TO CAUSE EITHER A REAR END OR FRONT ACCIDENT. WHEN ACCIDENTS HAPPEN LITIGATION USUALLY FOLLOWS. LETS GET THIS FIXED. PHILLIP TOYOTA SAID OTHER OWNERS HAVE HAD THIS SAME CONCERN. 12/04/201 [XXX] CC: CONSUMER PROTECTION AGENCY NATIONAL SAFETY CONSUL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/13/2017

THE ENGINE DIES TO IDLE SPEED AND THE CAR STOPS OR SLOWS DOWN. THE DEALERSHIP SAYS THIS IS BECAUSE OF A 4 CYLINDER ENGINE CONNECTED TO A 6 SPEED TRANSMISSION. THERE HAVE BEEN SEVERAL TIMES WHEN I WENT TO ACCELERATE TO GET ON THE EXPRESSWAY AND THE CAR SLOWS DOWN. THE PEOPLE BEHIND START BACKING UP AND ARE MAD. I HAVE TO PULL TO SIDE AND LET THEM BY. MY CHILDREN ARE INSTRUCTED TO SUE TOYOTA IF MY WIFE AND I DIE IN A CAR ACCIDENT. THIS HAS TO BE A COMPUTER GLITCH. ITS VERY DANGEROUS.

10/9/2018

VEHICLE WAS IN A PARKING SPACE; FOOT ON BRAKE. WENT TO SHIFT THE VEHICLE INTO PARK AND IT ACCELERATED INTO THE GLASS / BUILDING I WAS PARKED IN FRONT OF. AIR BAGS DID NOT DEPLOY.

1/30/2019

I HIT A DEER TRAVELING AT 60MPH+ WHILE TRAVELING ON I-470. THE AIRBAG DID NOT DEPLOY, I DID SEE AN ERROR ON THE STATUS DISPLAY OF A SAFETY SYSTEM FAILURE. THE REPAIR SHOP FOUND THE FRONT SENSOR WAS CRUSHED IN THE COLLISION AND AMAZED THE AIRBAG DID NOT DEPLOY. I AM CONCERNED THIS IS A FUNCTIONAL FLAW WITH THE VEHICLE AND COULD RISK THE SAFETY OF OCCUPANTS. I HAVE PHOTOS OF THE VEHICLE IF NEEDED.

4/9/2020

TAMARA RECALL. VEHICLE CONSTANTLY DRIFTS TO THE RIGHT SIDE. SEVERAL ATTEMPTS OF FIXING THE ISSUE HAVE BEEN MADE BY THE DEALERSHIP AND VEHICLE STILL CONTINUES TO PULL TO THE RIGHT. AT THIS POINT THE DEALERSHIPS DO NOT KNOW HOW TO FIX THE ISSUE. NO INJURIES HAVE BEEN SUSTAINED. THE MANUFACTURER HAS BEEN NOTIFIED. PLEASE FURTHER INVESTIGATE THIS PROBLEM.

8/25/2018

SINCE THE CAR WAS PURCHASED ON 11/25/2018, THE FRONT BRAKES CREAK WHILE ON DRIVE AND THE CAR PULLS TO THE LEFT. I TOOK IT TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG WITH THE BRAKES. THEY ASKED THAT I WAIT UNTILL 500 MILES TO LOOK AT THE ALIGNMENT. I TOOK IT IN AGAIN FOR THE BRAKES AND THE SERVICE MANAGER SAT IN THE CAR AND HE HEARD THE BRAKE NOISE. HE RAN IT THROUGH TESTS AND SAID NOTHING WAS FOUND. HE WAS GOING TO WAIT FOR A TOYOTA REPRESENTATIVE TO COME AND THEN THEY WOULD LOOK AT IT BEFORE ANYTHING WAS DONE. IT IS NOW APRIL AND THEY STILL HAVE NOT ADDRESSED THE BRAKE ISSUE. THEY DID ADJUST THE ALIGNMENT DURING THE TIME, BUT IT STILL PULLS TO THE LEFT. AFTER THE ALIGNMENT, THERE WAS A SLIDING GRINDING NOISE ON THE LEFT FRONT BRAKE. THE NOISES OCCUR WHEN YOU COME TO A STOP AND RELEASE THE BRAKES. BOTH ISSUES HAVE BEEN PRESENT SINCE THE CAR WAS PURCHASED HAVE NOT BEEN RESOLVED.

4/3/2019

AFTER PURCHASING OUR BRAND-NEW 2018 RAV4 FROM AUTHORIZED TOYOTA DEALER, WE WERE HEADING BACK HOME. ON OUR WAY, WE NOTICED BURNING SMELL FOLLOWED BY BLACK SMOKE FILLED FRONT SIDE OF THE CABIN. I QUICKLY MOVED MY CAR TO THE RIGHT SIDE PARKING LOT. WHILE CHANGING THE LANE I COULD NOT EVEN SEE THE RIGHT MIRROR BECAUSE OF THE BLACK SMOKE IN THE CABIN. AS SOON AS I PARKED THE CAR AND WE GOT OFF THE CAR, WITHIN A FEW SECONDS FLAMES FROM THE HOODS WERE NOTICED I CALLED EMERGENCY SERVICE (911) AND TO OUR DISBELIEF TO WATCH OUR NEW CAR BURNING IN FRONT OF US. IT WAS ONLY 15 MINS DRIVE FROM DEALER WHEN WE THE INCIDENT HAPPENED. IT TOOK ONLY 10 MINS TO SEE MY CAR WAS DESTROYED BY FLAMES. I COULD NOT GET ANYTHING OUT FROM FRONT OR BACK SEATS

1/2/2019

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. THE CONTACT STATED THAT THE FUEL WAS RUNNING OUT QUICKLY IN THE VEHICLE. IN ADDITION, THE EMISSION (ECO) WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO FRED ANDERSON TOYOTA (9101 GLENWOOD AVE, RALEIGH, NC 27617) AND LEITH TOYOTA (8005 CAPITAL BLVD, RALEIGH, NC 27616), BUT THEY FAILED TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,900.

1/24/2019

THE VEHICLE BREAKING SYSTEM FAILED WHILE TRYING TO SLOW DOWN TO STOP A COUPLE HUNDRED FEET BACK FROM STOPPED VEHICLE SITTING AT REDLIGHT, THIS COMPLETELY RESULTED IN COLLISION ON AUGUST 26, 2018. THERE WAS ONLY APPROXIMATELY 500 MILES ON THE VEHICLE ORIGINALLY PURCHASED ON AUGUST 18, 2018

9/1/2018

DRIVING MY 2018 TOYOTA RAV4 ON THE HIGHWAY WHEN THE SUNROOF GLASS EXPLODED. NO OTHER VEHICLES WERE ON THE HIGHWAY AT THE TIME AND NO ROCK OR OTHER OBJECT WAS INVOLVED IN CAUSING THE EXPLOSION.

1/7/2019

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING 75 MPH, THE SUN ROOF EXPLODED WITH A LOUD NOISE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO LOWE TOYOTA OF WARNER ROBINS (LOCATED AT 375 S HOUSTON LAKE RD, WARNER ROBINS, GA 31088, (478) 971-5693). THE DEAKER STATED THAT THERE MAY HAVE BEEN A SMALL CRACK IN THE GLASS THAT COULD HAVE CAUSED THE EXPLOSION ONCE THE GLASS BECAME HOT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO BEAMAN TOYOTA (LOCATED AT 1525 BROADWAY, NASHVILLE, TN 37203, (615) 251-8400), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 1810023189. THE APPROXIMATE FAILURE MILEAGE WAS 4,400.

10/9/2018

DRIVING MY 2018 TOYOTA RAV4 ON THE HIGHWAY WHEN THE SUNROOF GLASS EXPLODED. NO OTHER VEHICLES WERE ON THE HIGHWAY AT THE TIME AND NO ROCK OR OTHER OBJECT WAS INVOLVED IN CAUSING THE EXPLOSION.

1/7/2019

THE TOYOTA RAV4 WAS HEADING EAST ON I-10 FREEWAY NEAR SKY HARBOR AIRPORT ARIZONA. A SUDDEN POP SOUND WITH STEERING PROBLEM FOLLOWED... LUCKILY IT WAS 11PM (11/27/2018) AND NO CARS AROUND, AND ABLE TO QUICKLY AND SAFELY DRIVING THE RAV4 TO THE SHOULDER OF FREEWAY. ROADSIDE ASSISTANCE (PRE-PAID PROGRAM) DISPATCHED A TECHNICIAN TO REPLACE DEFECTIVE FRONT PASSENGER-SIDE TIRE WITH SPARE TIRE.

11/29/2018

Michelin latitude tour HP i-225/65r17 I am writing to you in order to let you know that I bought this used Toyota Rav4 2018 with 28,000 miles. I was told that the tires were new. One of the tires was not new and had already been fixed before, certainly not in a safe way. I just want you to know and report it to Toyota, I would have appreciated them if they had told me the truth since in that car I ride my daughters. Happy afternoon.

8/27/2021

NOTICED A CHANGE IN THE SUSPENSION OF MY VEHICLE. I WENT TO THE SUN TOYOTA DEALERSHIP FOR A ROUTINE OIL CHANGE AND TIRE BALANCING, AND ALSO A WHEEL ALIGNMENT. DEALER INFORMED ME THAT THE RIGHT TIRE CAMBER AND CASTER OUT OF SPECIFICATION. THEY ADJUSTED RIGHT FRONT CAMBER FROM -.9 TO .-3 ATTEMPT TO SHIFT RIGHT FRONT LOWER CONTROL ARM, NO CHANGE FOR CASTER. I WAS TOLD THAT I WILL NOT NOTICE THE DIFFERENCE AND THAT WAS THE BEST ADJUSTMENT THEY CAN DO. I CALLED THE TOYOTA CORPORATE NUMBER BECAUSE I FELT THAT THIS IS A DEFECT FROM TOYOTA AND SHOULD BE RESOLVED.

5/28/2019

ON 7/3/20 AT ABOUT 3 PM EDT I WAS PREPARING TO TURN LEFT AND EXIT MY NEIGHBORHOOD. I WAS STOPPED. I PRESSED ON THE ACCELERATOR AND THE VEHICLE SUDDENLY ACCELERATED STRAIGHT AHEAD AT A HIGH RATE OF SPEED. I WAS UNABLE TO STOP THE VEHICLE. I TRAVELLED ABOUT 100 TO 150 FEET, CLIMBED AN ENBANKMENT AND LANDED IN A SMALL WOODED RAVINE. I WAS ATTEMPTING TO EXIT MY NEIGHBORHOOD ONTO A PAVED ROAD.

7/8/2020

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SIDE SEAT BELT FAILED TO REMAIN LATCHED. ALSO, ON OCCASION, THE DRIVER'S SEAT BELT FAILED TO OPEN AND RELEASE. THE SEAT BELT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER TOYOTA PEORIA (8633 W BELL RD, PEORIA, AZ 85382, (480) 865-3990) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 7,000.

6/18/2019

PASSENGER SEAT BELTS DON'T CHIME WHEN UNLATCHED LIGHT ISN'T DISPLAYED

2/15/2020

THERE IS SOMETHING LOOSE IN THE DRIVERS SEAT THAT IS MOVING AROUND AND HITTING THE DRIVERS BACK. THIS IS VERY DISTRACTING AND HAPPENS ALL THE TIME DURING DRIVING TAKING THE DRIVERS ATTENTION OFF THE ROAD. THIS IS AN ON GOING ISSUE AND THE DATE IS JUST A ROUGH ESTIMATE OF WHEN IT STARTED.

7/9/2018

OUR CAR IS BRAND NEW. HOWEVER WE EXPERIENCED THAT BOTH FRONT DRIVER AND FRONT PASSENGER SEATS HAVE TERRIBLE BACK SUPPORT. MY WIFE AND I BOTH SUFFER BACK PAINS AFTER SEATING FOR MORE THAN 10 MINUTES IN THE FRONT SEAT.

3/1/2019

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 65 MPH IN SNOW AND ICY CONDITIONS, THE WARNING MESSAGES SUDDENLY DISPLAYED INDICATING THAT THE BRAKES AND SAFETY FEATURES WERE NOT AVAILABLE, AND INSTRUCTED THE DRIVER NOT TO DRIVE THE VEHICLE. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LOVE TOYOTA (215 E. FAIRMOUNT AVE, LAKEWOOD, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000. *BF CONSUMER LET THE CAR SIT FOR 15", CLEARED THE ICE OFF. THE TECHNICIAN STATED FEATURE WERE SATELLITE ENABLED AND PROBABLY THE ICE INTERSECTED WITH THE SIGNALS.*JB

2/20/2019

IF YOU DRIFT AWAY FROM ANOTHER VEHICLE OR OBSTACLE (PEDESTRIAN, BICYCLE, ETC) THAT IS ALSO DRIFTING INTO YOUR LANE, THE LDA SYSTEM (LANE DEPARTURE ASSIST, WHICH IS TOUTED AS A SAFETY FEATURE) WILL PULL YOU BACK TOWARDS THE OBSTACLE YOU ARE TRYING TO AVOID. CLEARLY THIS IS A SAFETY HAZARD AND SHOULD BE REMOVED AS A "FEATURE" FROM THE VEHICLE. TOYOTA SHOULD ALSO STOP CALLING THIS A SAFETY FEATURE. SECONDLY, THE RADAR ASSISTED CRUISE CONTROL WILL START BRAKING IF IT SEES THE VEHICLE IN FRONT IS SLOWING DOWN. HOWEVER, IF THE SYSTEM THEN THINKS AN ACCIDENT IS IMMINENT, THE CRASH WARNING SHOWS UP AND THE CRUISE CONTROLLED BRAKING IS THEN DISABLED CAUSING THE VEHICLE TO STOP THE BRAKING PROCESS, AND THEREBY CAUSING A SAFETY HAZARD SINCE THE CAR WILL NOW COAST INTO THE OBSTACLE. AGAIN, THIS IS A SURPRISING AND TERRIBLE IMPLEMENTATION OF THIS SYSTEM THAT SHOULD BE REMOVED OR FIXED.

2/21/2019

I was turning into a parking spot at my doctor's office when my car engine revved up and sped through the doctor's office nearly hitting my doctor and another patient. My airbags did not deploy. I had my foot on the brake but it did not stop the car. The automatic emergency braking system and forward collision warning did not work. My car had to be towed and is now waiting to see if it can be fixed but with the safety features that I paid extra for, I'm not sure that I would even buy a new one of this particular model. I came very close to killing my doctor and that patient!

8/24/2021

While driving on a 50 mph Highway with the cruise control on and no vehicles or anything in front of the car for more than a half a mile the vehicle braked suddenly as if the system sensed it was going to hit something. I pulled off the road shut the car off and restarted the car and it operated normally after that. I would be concerned of a rear Collision due to this occurring for no reason

2/19/2022

TAMARA RECALL. VEHICLE CONSTANTLY DRIFTS TO THE RIGHT SIDE. SEVERAL ATTEMPTS OF FIXING THE ISSUE HAVE BEEN MADE BY THE DEALERSHIP AND VEHICLE STILL CONTINUES TO PULL TO THE RIGHT. AT THIS POINT THE DEALERSHIPS DO NOT KNOW HOW TO FIX THE ISSUE. NO INJURIES HAVE BEEN SUSTAINED. THE MANUFACTURER HAS BEEN NOTIFIED. PLEASE FURTHER INVESTIGATE THIS PROBLEM.

8/25/2018

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. THE CONTACT COMPLAINED ABOUT A DESIGN FLAW WITH THE VEHICLE. WHILE DRIVING IN THE FOG, THE LOW BEAM HEADLIGHTS REFLECTED LIGHT BACK, WHICH BLINDED THE DRIVER AND MADE IT IMPOSSIBLE TO SEE AT NIGHT. THE VEHICLE WAS TAKEN TO TOYOTA OF POWAY (858-486-2900, LOCATED AT 13631 POWAY RD, POWAY, CA 92064) WHERE THE LIGHTS WERE CHECKED. THE TECHNICIAN STATED THAT NO ADJUSTMENT WAS NEEDED AND THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.

10/3/2018

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. THE CONTACT STATED THAT THE FUEL WAS RUNNING OUT QUICKLY IN THE VEHICLE. IN ADDITION, THE EMISSION (ECO) WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO FRED ANDERSON TOYOTA (9101 GLENWOOD AVE, RALEIGH, NC 27617) AND LEITH TOYOTA (8005 CAPITAL BLVD, RALEIGH, NC 27616), BUT THEY FAILED TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,900.

1/24/2019

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING 35 MPH, THERE WAS A GLARE FROM THE DASHBOARD THAT REFLECTED ONTO THE WINDSHIELD. THE FAILURE CAUSED VISION IMPAIRMENT, WHICH CAUSED THE CONTACT TO ALMOST STRIKE A PEDESTRIAN. THE CONTACT PLACED BLACK FELT OVER THE DASHBOARD TO CONCEAL THE GLARE. THE VEHICLE WAS TAKEN TO ACTON TOYOTA OF LITTLETON (221 GREAT RD, LITTLETON, MA 01460, 978-263-1500) WHERE THEY INFORMED THE CONTACT THAT THEY WERE UNAWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 10,000.

8/21/2019

2018 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO ISSUE WITH EXTERIOR DUAL IMAGE SIDE VIEW MIRRORS. *LD THE CONSUMER STATED RAIN OR FOG CAN CAUSE THE MIRROR TO APPEAR TO HAVE DOUBLE VISION.*JS

9/13/2019

THE LANE DEPARTURE WARNING BUZZER'S WARNING CANNOT BE HEARD ON THE ROAD WITH THE RADIO ON LOW VOLUME OR WITH A RADIO OFF BUT DRIVING ABOVE 75MPH DUE TO THE ROAD NOISE. MULTIPLE COMPLAINTS TO DIFFERENT DEALERS RESULTED IN COMMENTS THAT THE BUZZER WORKS AS DESIGNED. CALLS TO TOYOTA'S "BRAND ENGAGEMENT ADVOCATE" RESULTED IN ADVICE TO GO TO A DEALER. THEY HAVE NO AUTHORITY TO INSTRUCT THE DEALER TO REPLACE THE BUZZER. I UNDERSTAND THAT LDW IS MANDATORY FOR 5 STARS SAFETY RATING, BUT I CANNOT FIND THE SPECIFICATION FOR THIS SAFETY FEATURE.

12/18/2020

TRAFFIC STOPPED ON THE HIGHWAY AND MY CAR DIDN'T. THE AUTOMATIC BRAKING SYSTEM STARTED BUT IT DIDN'T STOP. ALMOST EVERY AIRBAG DEPLOYED EXCEPT THE PASSENGER, IT WAS OFF. MY DASH READ THAT ABS FAILED CONTACT DEALER.

1/30/2021

CAR WAS ON CRUISE CONTROL, DUE TO A CAR IN FRONT, IT WAS DRIVING 10 MILE BELOW THE CRUISE CONTROL SPEED. A NEW CAR CAME IN BETWEEN MY CAR AND THE PREVIOUS CAR IN FRONT, MY CAR STARTED SPEEDING UP SUDDENLY. I HIT THE BREAK AND CANCELED CRUISE CONTROL IMMEDIATELY TO PREVENT CRASH. THIS HAS HAPPENED AT LEAST 6 TIMES DO FAR. ONLY SEEM TO HAPPEN RARELY WHEN SOME NEW OBJECT COMES IN BETWEEN.

5/5/2021

The contact owns a 2018 Toyota RAV4. The contact stated when shifting gears to reverse, the back over prevention camera failed to function as designed. The contact stated he shifted the gear to park and back to reverse and the camera operated as designed. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.

7/19/2021

The contact owns a 2018 Toyota Rav4. The contact stated while the vehicle was parked, the contact attempted to start the vehicle however, the vehicle would not start. The contact had the vehicle towed to a local dealer to be diagnosed. The contact was informed that the battery was drained and needed to be replaced. The dealer replaced the battery however, the failure recurred several weeks later. The vehicle was towed back to dealer who inspected the vehicle again and diagnosed that the battery was not charging correctly due to the high-power amp fuse being blown. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 28,600.

9/23/2021

The contact owns a 2018 Toyota Rav4 equipped with an aftermarket Pacific Restyling heated seat kit, part #SH-R-05 which was installed on both the front driver and passenger seats by the dealer upon purchasing the vehicle as new. The contact indicated while operating the vehicle with the driver side seat heater turned on the driver noticed the seat became extremely hot to the touch and turned the heater off. Moments later an electrical burning odor was present inside the cabin of the vehicle. The vehicle was taken to the local dealer who discovered the aftermarket part had malfunctioned and overheated charring the driver side seat cushion. The cause of the failure was not determined. The manufacturer was not yet notified of the failure. The failure mileage was 18,000.

1/7/2022

The contact owns a 2018 Toyota RAV4. The contact stated that while driving at 30 MPH and attempting to pass another vehicle, the accelerator pedal was depressed but the vehicle failed to respond. The contact depressed the accelerator pedal all the way to the floorboard and the vehicle responded after approximately 5 seconds. There were no warning lights illuminated. The contact continued to drive the vehicle. The vehicle was taken to an unnamed dealer three times to be diagnosed; however, the mechanic found no issues with the vehicle. The contact stated that the failure had been reoccurring while driving. The contact stated that while he was driving 60 MPH on the interstate, the failure reoccurred. The contact depressed the accelerator pedal all the way to the floorboard, but the vehicle failed to respond. The contact veered to the side of the road for a moment, then he continued to drive the vehicle. The vehicle was next taken to Northshore Toyota Sales (68500 Hwy 190 Service Rd, Covington, LA 70433) who diagnosed that no issues were found. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was not repaired. The failure mileage was approximately 11,489.

1/10/2022

While driving on a 50 mph Highway with the cruise control on and no vehicles or anything in front of the car for more than a half a mile the vehicle braked suddenly as if the system sensed it was going to hit something. I pulled off the road shut the car off and restarted the car and it operated normally after that. I would be concerned of a rear Collision due to this occurring for no reason

2/19/2022

The contact owns a 2018 Toyota Rav4. The contact stated while driving approximately 10 MPH, there was a squishy sound while depressing the brake pedal. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was made aware of a vacuum leak underneath the pedal. The vehicle was not repaired. The contact related the failure to NHTSA Campaign 18V211000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 72,000.

4/7/2022

The contact's mother owned a 2018 Toyota RAV-4. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to pull over and noticed that there was smoke coming from the driver's side of the hood. The contact was able to exit the vehicle safely before it caught fire. No medical attention was received. The fire department was able to extinguish the fire, and a police report was filed. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE21005O. The failure mileage was approximately 35,000. The contact stated that while traveling at speeds of approximately 35-40 mph the electrical system started flashing and stopped working. Smoke and fire emerged from the left front hood and the contact was unable to turn the vehicle off. The manufacturer has since been made aware of this incident. The insurance company deemed the vehicle a total loss.

5/12/2022