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2022 Tesla Model X Owner Complaints

Updated May 30, 202611 Critical Recalls
Daniel Wilson

Complaint Summary

The 2022 Tesla Model X has 177 reported complaints.

  • Top issues involve steering and unknown or other.

Reliability Score

Reliability Score

5.8/ 10

Based on 177 complaints

Most Frequent Issues

STEERING

33 18.6%

UNKNOWN OR OTHER

24 13.6%

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

16 9%

ELECTRICAL SYSTEM

13 7.3%

VEHICLE SPEED CONTROL

10 5.6%

Quick Insights

  • The top category is STEERING, accounting for 18.6% of all complaints.

  • Owners have reported issues across 29 distinct vehicle systems.

  • Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.

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Complaint Summary

What owners keep reporting on the 2022 Tesla Model X

The 2022 Tesla Model X has 177 owner complaints in this dataset. STEERING is the most common complaint category, representing about 19% of the reports shown here.

Most common complaint categories

The top complaint groups for the 2022 Tesla Model X are STEERING (33), UNKNOWN OR OTHER (24), FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL (16).

Are these complaints a serious red flag?

Potentially. 74 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.

What should buyers inspect on a used 2022 Tesla Model X?

Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.

Read the full buyer guideRecall report and remedy notesMaintenance costs and intervals2021 Model X complaints2023 Model X complaints2020 Model X complaints

Detailed Complaint Log

Showing 29 of 29 systems

STEERING

33 Reports19% of total

Previewing the first 2 complaint summaries.

1) low-speed turning is very difficult. makes hitting pedestrians/curbs/edifices much more likely, as well as just holding up traffic and frustrating other drivers. 2) turn signals require looking down at the steering yoke unless you're a real ninja. even if you get the hang of them without looking down, it's too easy to make a mistake. also i've noticed that when i'm trying to use the left signal, the terrible haptic faceplate will sometimes activate the right turn signal. when this happens in traffic at speed on the highway it can cause accidents. 3) horn is a haptic region that you have to look for to activate. i think this is being addressed but it's not sufficient to recall just to replace the current version with one with a normal horn in the middle. the entire thing needs to be replaced with a wheel and turn signal stalk. Elon Musk might be a genius but he has no business running an ongoing car company.

7/13/2022

The 2021-2022 model X “yoke” steering wheel is poorly conceived and a safety hazard. 1) horn location is tiny, and moves as wheel turns, impossible to quickly activate horn in emergency situations 2) high Beam lights are on a tiny button which also moves and cannot be activated when wheel turns or in an emergency situation, or even when choosing to cross an intersection during a yellow light because a car behind you is tailgating. 3) wheel shape: when used at lower speeds in autopilot Beta mode, the electronics literally rip the wheel out of your hands when turning right on residential streets. It is impossible to maintain hands on the wheel without risk of personal injury during some autopilot beta turns. Safety of the vehicle would be returned if the prior 2017-2020 round wheel with turn signal, wiper control, and gear selector stalks returned. The inability for the driver to control following distance in the ADAS (cruise control) systems without dropping 3 levels down into on screen menus is also unsafe.

8/6/2022

31 more complaints are available in this category.

UNKNOWN OR OTHER

24 Reports14% of total

Previewing the first 2 complaint summaries.

Car is displaying a warning reading “Rear right safety restraint system fault. Service is required.” Same for the left side. I took the vehicle for service and was told that this is a “Known Characteristic of Current Firmware”. Tesla sent me a message stating that “all the hardware components are OK and the alert is caused by a firmware bug at the moment which will be resolved in a future update”. They did not provide any estimates of when this update will be available. They returned me the car without making any statement on whether it is safe to drive, and whether rear passengers would be safe.

4/1/2022

New Tesla model s/x gear shifter(shift on screen) is unintuitive and dangerous. In a traditional car, or even model 3/Y. Gear shift is intuitive, can be confirmed by visual, muscle memory, sometimes audible as well. In the new Tesla model x/s, the shift happens on the side of the center screen. A thin but very long slide , going up from middle point vertically all the way goes to drive, going down to reverse. The problem is, sitting in driver’s position with your elbow sweeping up and down , especially such a long sweep perfectly needs extra attention. And it needs to be vertical, which is hard to do since the natural elbow motion make your hand movement curved. But in order to get engaged with gear successfully it needs to be perfectly straight. The worst part is, there is no redundancy to confirm your gear engagement except visual — by confirming a tiny text showing gear , on a different screen(cluster) , sometimes laggy response . While the traditional gear shift that people used to can be done by muscle memory , then confirmed by touch/feel, like crisp stalk click or shifter lever steady stuck in new gear , and audibles. You can always confirm by visual as well but it’s not always the case. This makes back and forth maneuvers in a time critical situation ( like parking parallels in a busy street) more stressful and much more room for fail to engage the gear you want. I had an minor incident due to fail to shift to drive , stuck at reverse then hit a parked vehicle in a parking lot at a low speed. Had I been in a traditional car, this kind of mis-shift would never happen, I had been driving for over a decade and never had a collision before, this is the first time. not to mention such a ‘stupid mistKe’ This design is unsafe for seasoned drivers, and needs to be improved.

5/15/2022

22 more complaints are available in this category.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

16 Reports9% of total

Previewing the first 2 complaint summaries.

Vehicle repeatedly applied the brakes while on cruise control. This sometimes seemed to be a response to other vehicles approaching in the oncoming traffic lane, but sometimes seemed totally unexpected. Once, the vehicle even sounded the collision alarm when no collision danger was present. If someone had been following me closely, the inexplicable braking could have caused an accident. A search of Tesla forums shows this is a common problem with these vehicles.

3/28/2022

When the car automatically started to "precondition" for supercharging while driving to the supercharger location, the binnacle lit up like a Christmas tree. Warnings included, autopilot unavailable, brakes faulty, navigation unavailable and low tire pressure. In addition, all camera related functions such as back up camera and blind spot warning froze. The behavior has repeated itself without warning shortly after I supercharge the car each and every time.

5/2/2022

14 more complaints are available in this category.

ELECTRICAL SYSTEM

13 Reports7% of total

Previewing the first 2 complaint summaries.

While driving the electronic systems that monitor the brakes as well as traction control malfunction. It happened multiple times. At one point, the steering wheel was not operable. The brakes became inoperable. I had it towed to the Tesla service center where they said they corrected it. However, upon getting the car back it happened again. Car is very unsafe to drive when all systems shut down.

3/11/2022

Malfunctioned components and systems: 1) Outdated feed from the backup camera. No signal from the side cameras. Reproduced multiple times. 2) False input from physical controls. Reproduced multiple times for the left wheel button on the yoke (scroll up and press) and the honk button on the yoke. 3) False signal from proximity sensors. 4) False signal from open door sensors. 5) Spontaneous activation of autonomous parking (when disabled in the settings). 6) Spontaneous activation of the service mode. The vehicle shows: "Do not drive. Improper use may cause damage or injury." 7) Brake fault. Reproduced multiple times. 8) Parking brake fault. Reproduced multiple times. 9) Steering assist fault. 10) High-voltage system fault. 11) Spontaneous computer restart. Available for inspection before 5/5/2022. Safety concerns: 1) The outdated feed from the backup camera almost led to an accident on 03/26/2022 at ~3:09 pm when another vehicle was shown at a distance, but it was actually right behind the vehicle. 2) False signal from proximity sensors on 04/17/2022 at 10:35 pm likely caused a false accident avoidance maneuver toward leaving the drivable surface at a high speed with no vehicles in proximity (video is available by request). 3) Spontaneously increased volume on 04/17/2022 at 12:00 pm distracted the driver and could damage the ears. It couldn't be counteracted by the driver's input due to the fast false input and the persistence of the problem (the volume increased and the playback resumed). 4) False input from physical controls may potentially lead to an uncontrollable vehicle. 5) Spontaneous activation of autonomous parking may potentially lead to an uncontrollable vehicle. The problem was reported to Tesla on 3/26/2022 (two days after the delivery of the vehicle). The vehicle was inspected and the problem was confirmed by Tesla Service on 4/5/2022. They recommended installing a software update that didn't resolve any of the reported issues. Tesla has issued a safety recall with NHTSA Recall No. 22V-296 and M

4/30/2022

11 more complaints are available in this category.

VEHICLE SPEED CONTROL

10 Reports6% of total

Previewing the first 2 complaint summaries.

Vehicle repeatedly applied the brakes while on cruise control. This sometimes seemed to be a response to other vehicles approaching in the oncoming traffic lane, but sometimes seemed totally unexpected. Once, the vehicle even sounded the collision alarm when no collision danger was present. If someone had been following me closely, the inexplicable braking could have caused an accident. A search of Tesla forums shows this is a common problem with these vehicles.

3/28/2022

Travelling at highway speed with cruise control on, the brakes came on hard as if there was an upcoming collision, slowing the car by 25-30 mph. But there was no car or obstacle ahead of mine. I was able to immediately accelerate back to speed without further incident. And fortunately, the cars behind me were able to slow down without hitting me. This is the third (3rd) time this has happened. The previous was less than two weeks ago on city streets without cruise control and I don't remember the first which happened shortly after getting the car in March 2022. I noticed that others have had a similar experience, which led me to submit this report.

7/11/2022

8 more complaints are available in this category.

AIR BAGS

9 Reports5% of total

Previewing the first 2 complaint summaries.

Car is displaying a warning reading “Rear right safety restraint system fault. Service is required.” Same for the left side. I took the vehicle for service and was told that this is a “Known Characteristic of Current Firmware”. Tesla sent me a message stating that “all the hardware components are OK and the alert is caused by a firmware bug at the moment which will be resolved in a future update”. They did not provide any estimates of when this update will be available. They returned me the car without making any statement on whether it is safe to drive, and whether rear passengers would be safe.

4/1/2022

a safety recall letter regarding the front-row curtain airbags was sent by Tesla on 6/1/2022, but no further action is taken up to this day.

11/10/2022

7 more complaints are available in this category.

SERVICE BRAKES

8 Reports5% of total

Previewing the first 2 complaint summaries.

While driving the electronic systems that monitor the brakes as well as traction control malfunction. It happened multiple times. At one point, the steering wheel was not operable. The brakes became inoperable. I had it towed to the Tesla service center where they said they corrected it. However, upon getting the car back it happened again. Car is very unsafe to drive when all systems shut down.

3/11/2022

Vehicle repeatedly applied the brakes while on cruise control. This sometimes seemed to be a response to other vehicles approaching in the oncoming traffic lane, but sometimes seemed totally unexpected. Once, the vehicle even sounded the collision alarm when no collision danger was present. If someone had been following me closely, the inexplicable braking could have caused an accident. A search of Tesla forums shows this is a common problem with these vehicles.

3/28/2022

6 more complaints are available in this category.

SEAT BELTS

7 Reports4% of total

Previewing the first 2 complaint summaries.

Car is displaying a warning reading “Rear right safety restraint system fault. Service is required.” Same for the left side. I took the vehicle for service and was told that this is a “Known Characteristic of Current Firmware”. Tesla sent me a message stating that “all the hardware components are OK and the alert is caused by a firmware bug at the moment which will be resolved in a future update”. They did not provide any estimates of when this update will be available. They returned me the car without making any statement on whether it is safe to drive, and whether rear passengers would be safe.

4/1/2022

I ordered a new Tesla X on 01/10/2021 and I just received it on 06/03/2022. I can’t believe that the car passed quality inspection (I found that the passenger falcon door can’t close unless I override the door to close from the driver seat and non of the closing bottoms works in addition to safety seat built is not even attached to it seat!! These issues should be fixed on the spot (actually I should not receive $110000 car in with a safety issues and I should get it serviced on the spot but they kept telling me that I have to make an appointment through the tesla App and I have to wait weeks before the fix the safety issues. This is my second tesla and I found that the tesla X quality is much worse than the tesla Y. The Tesla x (vin number is [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

6/5/2022

5 more complaints are available in this category.

SUSPENSION

7 Reports4% of total

Previewing the first 2 complaint summaries.

I think the rear passenger suspension failed causing the car to veer right and hit two parked cars

7/11/2023

I sometimes hear a creaking noise from under my car when driving and steering at low speed and believe there is a potential defect that poses a risk to motor vehicle safety. I took my car into Tesla but they said they would not look at the car unless they could first hear a noise which is I told them is intermittent. They could nto hear a noise at the time, so did nto look at it. I have on occasion heard the noise again. My car is a year old and had around 5.1k miles when I took it in. It now has around 7,500 miles. I have never had a dealer refuse to put the car on a lift, especially a new car that is under warranty, to examine it based on a complaint from a customer. My concern is that I had read articles of reports to to NHTSA of Tesla suspension breakdown and wheels failing off of Tesla's on highways that have caused serious injuries to passengers and other vehicles and I am concerned something like that could happen to my car.

12/21/2023

5 more complaints are available in this category.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

6 Reports3% of total

Previewing the first 2 complaint summaries.

When the car automatically started to "precondition" for supercharging while driving to the supercharger location, the binnacle lit up like a Christmas tree. Warnings included, autopilot unavailable, brakes faulty, navigation unavailable and low tire pressure. In addition, all camera related functions such as back up camera and blind spot warning froze. The behavior has repeated itself without warning shortly after I supercharge the car each and every time.

5/2/2022

Two times in last 3 weeks while our Tesla Model X Long Range attempted to emergency or "phantom stop" while cruising at 65 MPH. Both instances occurred when there was a car crossing the highway well in advance (approx 50-75 yards) of our vehicle position. First instance we were utilizing Auto Pilot, second instance was while using Adaptive Cruise Control.

5/15/2022

4 more complaints are available in this category.

STRUCTURE:BODY

6 Reports3% of total

Previewing the first 2 complaint summaries.

I ordered a new Tesla X on 01/10/2021 and I just received it on 06/03/2022. I can’t believe that the car passed quality inspection (I found that the passenger falcon door can’t close unless I override the door to close from the driver seat and non of the closing bottoms works in addition to safety seat built is not even attached to it seat!! These issues should be fixed on the spot (actually I should not receive $110000 car in with a safety issues and I should get it serviced on the spot but they kept telling me that I have to make an appointment through the tesla App and I have to wait weeks before the fix the safety issues. This is my second tesla and I found that the tesla X quality is much worse than the tesla Y. The Tesla x (vin number is [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

6/5/2022

The front cover (frunk) keep opening even when the car moving , which is easily can block the ability to see cars infringe of you , I tried to reach the dealer services and they told me that they are so busy and it will take time to fix my car , the problem that I have to drive the car to go work and the dealer would not give a me a sooner time to fix this issue , it is a serious problem and can easily cause car accidents , I try to minimize the use of my car but I still have to show up for work . The front cover keep opening 8-12 times a day even if the car is closed and locked !!! But she I saw that it opens while your driving I think this is a serious issue and it has to be reported and the dealer need to take car if this issue ASAP, it is a brand new car and it should not have these problems , this car spent More than 30 days at the service for different problems ( paint, seat belt , falcon wing that doest close ) and now this issue!!!

9/4/2022

4 more complaints are available in this category.

LANE DEPARTURE: ASSIST

4 Reports2% of total

Previewing the first 2 complaint summaries.

While driving my 2022 model x in full self driving beta the vehicle suddenly took a sharp right into another vehicle causing damage to both no one was severely injured. At the time of the incident I was traveling at 40mph which was the designated speed for that area. I had a passenger in the vehicle that can verify the incident.

3/13/2022

While driving on an 80 MPH speed limit, 2-lane interstate in a rural area, the vehicle's "traffic aware" cruise control was enabled. The driver attempted to pass a semi-truck on left while the road was curving to the left. The vehicle's emergency lane keep assist appeared to engage causing the vehicle to swerve toward the semi-truck. The driver corrected back to the left, when doing so the power steering system failed causing the driver to apply significant force to the steering to avoid a collision. For the next 12 miles of driving the power steering never engaged and turning required significant force. While charging at a supercharger the error on the dashboard stating that power steering was not available persisted. Upon departure the error message went away and the power steering worked again. The manufacturer was contacted as the vehicle was under warranty. It was determined that no repair was needed after the power steering once again began to work, but the failure created a significant risk to the five vehicle occupants at the time of failure.

8/1/2023

2 more complaints are available in this category.

SEATS

4 Reports2% of total

Previewing the first 2 complaint summaries.

Was driving on the freeway and drivers seat started moving backwards. Feet slipped off the pedal. Turns out the seat adjust button behind the 2nd row seat controls also moves the drivers seat. NOTHING should move the drivers seat WHILE DRIVING except driver himself.

8/15/2022

Trying to secure a backless child safety booster seat which has latch tether devices. The Tesla model X 2022 3rd row does not have the latch tether bars. I believe the brand of seat is GoFit Chicco. My 7 year old granddaughter was only restrained with the shoulder lap belt. During a forced rapid deceleration emergency stop she was choked by the seatbelt when the booster seat slid off the seat during rapid deceleration. She was not injured other than a red mark, sorry no photos, and was significantly traumatized from the incident. This booster seat has a clear warning stating the latch system is required and does not have a built in seatbelt channel since it’s backless. The 2nd row seats were in use with two other child safety seats using the latch system which provided ample protection.

9/17/2022

2 more complaints are available in this category.

FUEL/PROPULSION SYSTEM

3 Reports2% of total

Previewing the first 2 complaint summaries.

While driving the electronic systems that monitor the brakes as well as traction control malfunction. It happened multiple times. At one point, the steering wheel was not operable. The brakes became inoperable. I had it towed to the Tesla service center where they said they corrected it. However, upon getting the car back it happened again. Car is very unsafe to drive when all systems shut down.

3/11/2022

Warning alerts that car "unable to charge", "acceleration and top speed reduced", "vehicle may not restart", "regenerative braking features temporarily reduced" appeared on less than 2 week old car with less than 700 miles. Car has been in service center for 3 weeks now. Tesla claims they need to change the high voltage battery pack but have not yet been able to locate a replacement. Service advisor at local Tesla Svc center told me there are several other Tesla cars on the service lot with similar issues with high voltage battery packs and are all awaiting replacement packs.

11/8/2022

1 more complaint is available in this category.

WHEELS

3 Reports2% of total

Previewing the first 2 complaint summaries.

I was driving on the road send out of no where, While driving the wheel started to shake and felt I was losing control. I I started to Press down on the brake in my car would not slow down as fast as it normally would and I felt that I was pretty much driving on metal. Because I had no control due to the wheel on the passenger front side my car was going in and out of the gravel on the road where I almost flew into a ditch. I got the car to stop And noticed the full rim split completely in half. My safety was at risk because I had a toddler in the car with me as well and something like this should never happen to a brand new car rim and tire

4/27/2022

I think the rear passenger suspension failed causing the car to veer right and hit two parked cars

7/11/2023

1 more complaint is available in this category.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

3 Reports2% of total

Previewing the first 2 complaint summaries.

Malfunctioned components and systems: 1) Outdated feed from the backup camera. No signal from the side cameras. Reproduced multiple times. 2) False input from physical controls. Reproduced multiple times for the left wheel button on the yoke (scroll up and press) and the honk button on the yoke. 3) False signal from proximity sensors. 4) False signal from open door sensors. 5) Spontaneous activation of autonomous parking (when disabled in the settings). 6) Spontaneous activation of the service mode. The vehicle shows: "Do not drive. Improper use may cause damage or injury." 7) Brake fault. Reproduced multiple times. 8) Parking brake fault. Reproduced multiple times. 9) Steering assist fault. 10) High-voltage system fault. 11) Spontaneous computer restart. Available for inspection before 5/5/2022. Safety concerns: 1) The outdated feed from the backup camera almost led to an accident on 03/26/2022 at ~3:09 pm when another vehicle was shown at a distance, but it was actually right behind the vehicle. 2) False signal from proximity sensors on 04/17/2022 at 10:35 pm likely caused a false accident avoidance maneuver toward leaving the drivable surface at a high speed with no vehicles in proximity (video is available by request). 3) Spontaneously increased volume on 04/17/2022 at 12:00 pm distracted the driver and could damage the ears. It couldn't be counteracted by the driver's input due to the fast false input and the persistence of the problem (the volume increased and the playback resumed). 4) False input from physical controls may potentially lead to an uncontrollable vehicle. 5) Spontaneous activation of autonomous parking may potentially lead to an uncontrollable vehicle. The problem was reported to Tesla on 3/26/2022 (two days after the delivery of the vehicle). The vehicle was inspected and the problem was confirmed by Tesla Service on 4/5/2022. They recommended installing a software update that didn't resolve any of the reported issues. Tesla has issued a safety recall with NHTSA Recall No. 22V-296 and M

4/30/2022

In April, 10 2023 approximately 6:10 PM I had an traffic accident. My vehicle was parked at paid parking spot next to the pedestrian road (street parking) and I was approached from the back of the car and I recognized the bus approached from my backside of the road. I have no idea somehow, the front driver side door suddenly opened when I approached to my car about 4-5 feet away from the trunk, even though I did not pressed any door open button in my Tesla smartphone app. As a result, the opened door had collided to the LA Metro bus backdoor. I would like to NHTSA will investigate this faulty safety issue. Thank you.

4/18/2023

1 more complaint is available in this category.

LANE DEPARTURE: BLIND SPOT DETECTION

3 Reports2% of total

Previewing the first 2 complaint summaries.

When the car automatically started to "precondition" for supercharging while driving to the supercharger location, the binnacle lit up like a Christmas tree. Warnings included, autopilot unavailable, brakes faulty, navigation unavailable and low tire pressure. In addition, all camera related functions such as back up camera and blind spot warning froze. The behavior has repeated itself without warning shortly after I supercharge the car each and every time.

5/2/2022

In April, 10 2023 approximately 6:10 PM I had an traffic accident. My vehicle was parked at paid parking spot next to the pedestrian road (street parking) and I was approached from the back of the car and I recognized the bus approached from my backside of the road. I have no idea somehow, the front driver side door suddenly opened when I approached to my car about 4-5 feet away from the trunk, even though I did not pressed any door open button in my Tesla smartphone app. As a result, the opened door had collided to the LA Metro bus backdoor. I would like to NHTSA will investigate this faulty safety issue. Thank you.

4/18/2023

1 more complaint is available in this category.

POWER TRAIN

3 Reports2% of total

Previewing the first 2 complaint summaries.

I was driving my Tesla model X in interstate I35 with FSD turned on. After 45 minutes of FSD, I felt the car slowed down. I immediately push the accelerator to speed it up but it didn't help and the car quickly fully stopped. I again pushed accelerator but the car won't move at all and my car block one of the two lanes of north bound I35 in Gainesville area. I was forced to reboot the car as the car won't move. Several minutes later, the car finally rebooted successfully and I immediately drove to exit I35. As I had no idea why the car stopped itself so I didn't feel to continue driving it and had the car towed back. From the trip data on my phone, it shows "hard breaking" prior to all this abnormal happened. I am sure that no break panel was pushed as my foot is on the floor mat as the car was driven by the FSD. The most serious problem is I couldn't speed it up after the car "hard breaking" itself and I had to reboot the car in order to make the car moving. I have the car service by Tesla but they don't have any explanation for me yet. It will be difficult to reproduce the problem. It can only be found by Tesla by looking into the stored driving data.

8/1/2023

A couple of days ago, when I was dropping off my child at school, I parked in a spot that required parallel parking to save time as I was in a rush. After reversing into the spot, I just needed to move forward a bit by 1-2 feet. I naturally slide the gear shift up on the screen. Unfortunately, it didn't slide into place, and the car was still in reverse (R), but I didn't realize it. I was already very close to the car behind me. When I pressed the accelerator, the car continued to back up. Luckily, I slammed the brake, avoiding a collision. Just wanted to share that even after a year and a half of driving a Model X, mistakes can still happen. After reading what happened to [XXX] , I posted what happened to me on a social platform and someone else shared they had a similar experience that needed up with a crash. So I decided to report mine and encouraged them to do the same. I like the minimalist design but I need to stay alive to enjoy it. As Tesla is moving away from stalkless design in more models, I hope they can do something to make the current shift more noticeable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

3/11/2024

1 more complaint is available in this category.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

3 Reports2% of total

Previewing the first 2 complaint summaries.

The front drivers side door doesn't latch close. It can come open on the highway, posing a serious safety concern. Tesla said since they couldn't replicate the issue at the time of the service appointment, and thus they were just going to ignore it. This was stated to me on October 31, 2023.

11/27/2023

Tesla Model X all doors are 100% automatic which means that they cannot be manually opened from the outside if the car software is not working. I have been facing a lot of issues with the Falcon doors and to my surprise a lot of other Tesla X users on Reddit face the same issue. So, when you press the open button on your app to open the rear falcon doors it might not open at all and just make a beep sound. It's hard to replicate this issue but I shot a video showing how it happens. This is not the first time that it had happened with my car. I have had this happen multiple times to my car. Every time the service center would simply change the door sensor which would fix the issue but temporarily. I think it a big safety issue as I have 2 toddlers who occupy the rear row in their car seats. I cannot get them out of the car when such issue arises. I have done a workaround to make it work which takes at least 2 minutes to work properly. A lot can go wrong in 2 minutes with kids. This issue happens very randomly and there is no prior warning. Earlier tesla told me that it had to do something with the climate. If it's too hot outside then the door sensors might get fried up, which I think is not completely true. I have heard different explanations from their different technician. Well yesterday when it happened, it was 34F and windy. I was outside of the car in this cold weather trying to get my daughter out of the car and figuring out how to open these damn falcon doors.

2/18/2024

1 more complaint is available in this category.

FORWARD COLLISION AVOIDANCE: WARNINGS

2 Reports1% of total

Previewing the first 2 complaint summaries.

Two times in last 3 weeks while our Tesla Model X Long Range attempted to emergency or "phantom stop" while cruising at 65 MPH. Both instances occurred when there was a car crossing the highway well in advance (approx 50-75 yards) of our vehicle position. First instance we were utilizing Auto Pilot, second instance was while using Adaptive Cruise Control.

5/15/2022

As I was trying to make a turn into the parking lot of a convenient store, my Tesla Model X started accelerating suddenly and unintendedly without my foot being on the accelerator. I kept pressing on the brake to stop the car, but it would not stop. I had no control and while it accelerated for 15-20 yards eventually it hit two other cars that were parked there. This happened so quickly. We all were terrified and shocked as I could not stop it from accelerating. I kept yelling "it is not stopping" to the person seating on the passenger side. I am confident that I did NOT press the accelerator pedal. The car was not on autopilot. My initial speed was probably 5 miles/hour, but it accelerated so suddenly that four airbags deployed, and the car is not drivable. Insurance company is evaluating whether the car is repairable, but I am afraid of driving with this car again until the problem is found and fixed. This could have turned to a major tragedy.

7/23/2023

VISIBILITY/WIPER

2 Reports1% of total

Previewing the first 2 complaint summaries.

Critical Safety Issue: Malfunctioning Wipers in Both Auto and Manual Modes. Experiencing nearly catastrophic situations due to faulty wipers during heavy fog and rain at nighttime while driving at high speeds is a severe safety concern. Immediate attention is required, especially with the impending rainy season. Tesla Service's previous attempts to resolve the issue have been unsuccessful. 1. Auto Wipers Malfunction. - Historical Performance: The auto-wiper functionality has consistently performed inadequately. - Current Issue: As of the latest software update (2023.7.30), the auto wipers frequently fail to activate throughout the duration of trips in heavy rain. - Case Instances: This issue was observed on August 29, 2023, at 8:04 pm, 8:08 pm, and 8:09 pm, resulting in zero visibility through the windshield as the wipers did not activate even once when set to Auto. 2. Manual Wipers Deficiency. - Current Issue: Occasionally, pressing the wiper button on the yoke yields neither action nor haptic feedback, sometimes lasting for a few minutes. - Case Instances: This problem was replicated on multiple occasions, including January 8, 2023, at 10:39:33 pm, and July 25, 2023, around 6:57 pm when other buttons on the yoke also failed to respond. Despite yoke replacement on January 6, 2023, the issue persists. 3. Wiper Speed Options. - Having just wiper speed settings (Off, I, II, and III) is insufficient for safely navigating varying rain intensities. This issue is further compounded by a faulty yoke button responsible for initiating the wiper speed change. Conclusion. Simultaneous failure of both manual and automatic wiper systems results in zero visibility, posing an extremely high risk of vehicular accidents. Immediate action is imperative.

8/31/2023

The new stockless button controls on the Tesla are entirely unsafe. The buttons themselves are extremely unreliable and don't always respond, and the placement on the steering wheel requires you to take your eyes off the road in order to locate the correct button. I was recently driving on the freeway with my wife and kids in the car, it had been raining earlier and the roads were wet. A car in the opposite fast lane hit a puddle which sent wave of water over the center divider. It covered our windshield to the point where I couldn't see. With previous cars, including previous Teslas, it was easy to quickly tap the stalk and engage the wipers, but now with this new button system I had to look down at the steering wheel to find the button to quickly engage the wipers. From the surprisingly blinding wave and the time it took to clear the windshield, I veered into the next lane and almost hit the car next to me. It was an eye-opening experience with a car I've really enjoyed owning. The buttons are terrible, and a deviation from a universal, internationally accepted system that was not broke, did not require fixing, and has created a safety hazard.

3/9/2024

BACK OVER PREVENTION: WARNINGS

1 Report1% of total

Previewing the first 1 complaint summaries.

Malfunctioned components and systems: 1) Outdated feed from the backup camera. No signal from the side cameras. Reproduced multiple times. 2) False input from physical controls. Reproduced multiple times for the left wheel button on the yoke (scroll up and press) and the honk button on the yoke. 3) False signal from proximity sensors. 4) False signal from open door sensors. 5) Spontaneous activation of autonomous parking (when disabled in the settings). 6) Spontaneous activation of the service mode. The vehicle shows: "Do not drive. Improper use may cause damage or injury." 7) Brake fault. Reproduced multiple times. 8) Parking brake fault. Reproduced multiple times. 9) Steering assist fault. 10) High-voltage system fault. 11) Spontaneous computer restart. Available for inspection before 5/5/2022. Safety concerns: 1) The outdated feed from the backup camera almost led to an accident on 03/26/2022 at ~3:09 pm when another vehicle was shown at a distance, but it was actually right behind the vehicle. 2) False signal from proximity sensors on 04/17/2022 at 10:35 pm likely caused a false accident avoidance maneuver toward leaving the drivable surface at a high speed with no vehicles in proximity (video is available by request). 3) Spontaneously increased volume on 04/17/2022 at 12:00 pm distracted the driver and could damage the ears. It couldn't be counteracted by the driver's input due to the fast false input and the persistence of the problem (the volume increased and the playback resumed). 4) False input from physical controls may potentially lead to an uncontrollable vehicle. 5) Spontaneous activation of autonomous parking may potentially lead to an uncontrollable vehicle. The problem was reported to Tesla on 3/26/2022 (two days after the delivery of the vehicle). The vehicle was inspected and the problem was confirmed by Tesla Service on 4/5/2022. They recommended installing a software update that didn't resolve any of the reported issues. Tesla has issued a safety recall with NHTSA Recall No. 22V-296 and M

4/30/2022

TIRES

1 Report1% of total

Previewing the first 1 complaint summaries.

While driving, our tire lost pressure resulting in the tread and side wall of the tire to separate. This failure that occurred is the same defect reported on the Continental CrossContact LX Sport recalls. It was a huge safety issue as we were driving on interstate and had to safely get to other side and pull over. Tire size - 265/45 R20

8/2/2022

LANE DEPARTURE: WARNING

1 Report1% of total

Previewing the first 1 complaint summaries.

At around 9:10 p.m. on 7/26/2023, I was driving 2 guests on the I-5 highway from Seattle to the airport. The car’s automatic driving assistance system suddenly failed to work. Tip 1: The steering assistance effect has been reduced 2: Lane departure avoidance function is not available; At this time, the steering wheel suddenly couldn't turn, and I felt locked tightly, unable to change lanes, so I had to slowly reduce the speed, turn very, very hard to change lanes, from the innermost carpool lane to the outermost exit lane, slowly The driver controlled the steering wheel hard, and it was impossible to drive on the deceleration road when getting off the high speed. When encountering an intersection, I couldn't turn to the normal driving lane at one time. I drove about 15 miles like this, and put the passengers down at the airport. I slowly drove to the 76 near the airport. After parking the car at the gas station, I searched online to see if this happened to others? At the same time, press and hold the ball button on the steering wheel to restart the screen, and found that the situation did not improve, and the steering wheel was locked tightly. I got out of the car and found that the tire pressure of the four tires was all at 40psi, which was probably related to my hard twisting of the steering wheel. I restarted Tried a factory reset, and after it reset to factory settings, the situation didn't get any better, it was already 11:00 pm, I wanted to fill up the tires to 45psi first, and then called a rescue tow truck, at this time I found that the steering wheel was unlocked , it can be turned flexibly, and after filling up the gas, I went home and upgraded the system again. Thinking about this kind of thing that happened suddenly , I was still in palpitations and almost didn't dare to drive it out again. What's going on in this situation? Will this security risk happen often? How to handle it correctly?

8/18/2023

EXTERIOR LIGHTING

1 Report1% of total

Previewing the first 1 complaint summaries.

My 2022 Tesla Model X is equipped with yoke steering wheel with capacitive turn signal buttons integrated, and there's no turn signal stalk. While I like the simplicity, the turn signal buttons sometimes do not respond. It happened about 10x in the past 12 months / 10k miles of ownership. I took the vehicle to Tesla service center twice in the last a few weeks and they couldn't do anything other than a customer paid diagnostics. The most recent occurrence was 9/17. Here's what I put in my service request. "I was about to move to the right lane, but right signal button did not respond for 10-15 seconds. In the meantime, left signal button worked and I was able to activate it twice just to confirm it wasn't my thumb being wet of something else, but the right signal button would not respond at all. I wanted to record a video but it wasn't safe to do so. I captured a dashcam recording in case that helps." Here's the service result on my invoice "Unable to duplicate concerns present on steering yoke. Checked vehicle logs and no hardware related concerns or abnormalities identified. Performed inspection in-house and verified proper operation." (I was charged $70.5 for the diagnoses) The same also happened on 9/4. I put in the service note "I pressed on the left turn buttons about 5 times when the first 4 times it didn’t respond. I’ve capture a dashcam video to record the exact time in case that helps." Here's the service result on my invoice "Unable to verify the customer concern, diagnosed and pulled car logs and customers time stamp. Reviewed data with the lead technician, and found no issues or cracked alerts during the time of when the button was operated. unable to replicate concern. Buttons are working as designed. No repairs needed at this time." This imposes road safety issues for me and other drivers, especially when I have to change lanes on busy roads.

10/2/2023

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

1 Report1% of total

Previewing the first 1 complaint summaries.

The contact owns a 2022 Tesla Model X. The contact stated that while the vehicle was parked, the driver’s side rear passenger’s seat belt failed to release the child occupying the seat. The contact stated that after five minutes the seat belt was released. The contact then stated that while driving at approximately 20 MPH, with the front passenger and the driver’s side rear seats occupied, the restraint system fault for each passenger was displayed. Additionally, the contact stated that on several occasions while driving at various speeds, the messages appeared intermittently while both seats were unoccupied. The vehicle was taken to a dealer where it was diagnosed that a seat belt module needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 2,000.

5/24/2024

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

1 Report1% of total

Previewing the first 1 complaint summaries.

The contact owns a 2022 Tesla Model X. The contact stated while his wife was driving 25 MPH, the passenger’s side rear-view mirror exploded. No warning light was illuminated. The contact stated that his wife parked and inspected the vehicle and confirmed that the side-view mirror had exploded. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 16,035.

12/30/2024

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

1 Report1% of total

Previewing the first 1 complaint summaries.

The wing-style door of the car closed while my 1-year-old daughter's leg was sticking out. It dragged her leg sideways as it closed, and he femur broke. None of the sensors worked, the door should have detected motion or pressure, but they did not and it resulted in my daughter's leg breaking.

10/21/2025

STRUCTURE:BODY:DOOR

1 Report1% of total

Previewing the first 1 complaint summaries.

The wing-style door of the car closed while my 1-year-old daughter's leg was sticking out. It dragged her leg sideways as it closed, and he femur broke. None of the sensors worked, the door should have detected motion or pressure, but they did not and it resulted in my daughter's leg breaking.

10/21/2025

About This Data

Data and Methodology

MethodologyHow we score →

Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.

FAQ

What are the most common owner complaints for the 2022 Tesla Model X?

The most reported complaint category for the 2022 Tesla Model X is STEERING, with 33 owner reports. That is about 19% of all complaints logged here. Other recurring themes include STEERING, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL.

Are complaints about the 2022 Tesla Model X a serious warning sign?

Potentially. 74 complaint reports fall into higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components. That does not prove every vehicle has a defect, but repeated complaints in those systems justify a more careful pre-purchase inspection.

How should buyers use complaint data for the 2022 Tesla Model X?

Use complaints as an early pattern to investigate, not a standalone verdict. Start with the top complaint categories, compare those themes against the recall report and maintenance guide, then inspect service records for evidence that the same problem areas were already addressed. If the same issue appears repeatedly across complaints and recalls, treat it as a real ownership-risk flag.

Are complaints about the 2022 Tesla Model X severe?

74 complaint reports involve higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection before purchase.

Complaint list entries are sourced from owner-submitted NHTSA ODI records.

Read complaint summaries

Tesla Model X: How should complaint data influence buying decisions?

Use complaint patterns together with recalls and maintenance guidance to estimate ownership risk and inspection priorities.

Carfocal links complaint data directly to recall and maintenance routes for the same model year.

Return to full vehicle report
Complaint entries
177
Top-topic view
5 grouped topics shown
Primary source
NHTSA ODI owner complaint records

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In this guide

  1. 01Overview
  2. 02Common Problems
  3. 03Owner Complaints
  4. 04Data and Methodology

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