2020 Tesla Model X Owner Complaints

HERE IS A 2020 TESLA MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35799520/8 IT HAS DONE JUST 2000 MILES AND ALREADY THE WHEEL HAS GONE WHOMPY. DESPITE THERE BEING A TSB OUT FOR WEAK SUSPENSION LINKS HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10153421-9999.PDF TESLA IS STILL SWEEPING THIS ISSUE UNDER THE RUG. THEY HAVE NOT FIXED THE OLDER CARS ON THE ROADS BUT WORSE STILL THE NEW CARS COMING OFF THE LINE STILL HAVE SUSPENSION GIBLETS MADE FROM PLAY-DOUGH.. GOOD HEAVENS TO BETSY.... ARE YOU GUYS ASLEEP AT THE WHEEL? PLEASE RECALL THESE DEFECTIVE DEATH TRAPS IMMEDIATELY. REGARDS. CITIZEN KEEF.

3/22/2020

HERE IS A 2020 TESLA MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36107917/20 IT HAS DONE JUST 500 MILES AND THE BACK WHEEL HAS GONE ALL WHOMPY. THE TREAD IS PARTLY WORN AWAY ON THE WHOMPY WHEEL. THIS SHOWS THAT THE DRIVER CONTINUED TO DRIVE AFTER THE WHEEL STARTED TO GO WHOMPY .OH WELL, I GUESS YOU HAVE TO BE BRAINLESS TO BUY A TESLA IN THE FIRST PLACE. HOW ABOUT YOU DO YOUR JOB AND RECALL THESE DEADLY DEFECTIVE ELECTRIC BATTERING RAMS BEFORE EVEN MORE PEOPLE GET KILLED. THANK YOU. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

4/22/2020

WHILE I WAS PARKING, MY TESLA MODEL X SUDDENLY ACCELERATED INTO MY OFFICE BUILDING. I AM SURE THAT MY FOOT WAS ON THE BRAKE AT THE TIME.

4/6/2020

WHILE DRIVING THE CAR - THE CAR'S CENTRAL COMPUTER REBOOTED. WHEN THIS HAPPENS THE MUSIC STOPS, ALL THE SCREENS (CENTER CONSOLE + DRIVER DISPLAY) GO BLACK. I WAS NOT USING ANY AUTOPILOT FUNCTIONALITY DURING THIS TIME. I'M CURIOUS WHAT WOULD HAVE HAPPENED IF I WAS. IT TAKES ABOUT 30 SECONDS FOR THE DRIVER DISPLAY TO FULLY RECOVER. I HAVE A VIDEO OF THIS IN ACTION.

11/19/2020

THE CAR SUDDENLY ACCELERATED TO FULL SPEED WHEN PARKING THE CAR IN A MALL PARKING LOT. I TRIED TO PARK THE CAR, IT DID NOT FIT SO I WENT REVERSE A COUPLE OF FEET AND WHEN I PUT THE CAR IN DRIVE, IT ACCELERATED ON ITS OWN AND THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT. THE CAR WENT OVER THE TIRE STOPPERS AND CAME TO A COMPLETE STOP WHEN IT CRASHED AGAINST A POST. THIS WAS 100% THE CAR'S FAULT, I AM SURE I DID NOT PRESS THE ACCELERATOR. I HAVE SUBMITTED THE CLAIM WITH TESLA AND THEY ARE REVIEWING THE DATA. I SAW THE NEWS THAT OTHER CARS HAD SIMILAR PROBLEM AND I WANTED TO SHARE MY EXPERIENCE AS WELL. THIS IS VERY SERIOUS AND NEEDS TO BE ADDRESSED

1/17/2020

AT APPROXIMATELY 6:18 PM ON 3/21/2020, I WAS DRIVING MY BRAND NEW 2020 TESLA MODEL X (7 MILES STARTING ODOMETER) HOME FROM TAKING DELIVERY OF IT (!), AND AFTER 20 MILES OF MOSTLY HIGHWAY DRIVING, I WAS NEARING HOME AND STOPPED AT A TRAFFIC LIGHT (WITH SEVERAL CARS STOPPED AHEAD OF ME). AFTER ABOUT 30 SECONDS OF SITTING DEAD-STOPPED, THE CAR VIGOROUSLY ACCELERATED WITH NO ACTION ON MY PART, AND I HAD TO TURN THE CAR HARD TO THE RIGHT TO AVOID A FULL-ON COLLISION WITH THE STOPPED CAR IN FRONT OF ME. FORTUNATELY, TO MY RIGHT THERE WAS A CURB AND THEN AN EMPTY PARKING LOT AND SO I WAS ABLE TO AVOID ANY SERIOUS PROPERTY DAMAGE OR INJURY. BOTH OF THE PASSENGER SIDE TIRES ON MY VEHICLE WERE FLATTENED, AND THERE WAS SOME VERY MINOR DAMAGE TO THE FRONT DRIVERS SIDE BUMPER, AND TO THE REAR PASSENGER SIDE FENDER OF THE VEHICLE IN FRONT OF ME. (I HAD LEFT ENOUGH DISTANCE WHEN STOPPING AT THE LIGHT IN BETWEEN MY CAR AND THEIRS AND I ALSO SOMEHOW REACTED VERY QUICKLY GIVEN HOW IN SHOCK I WAS.) THE CAR WAS NOT DRIVE-ABLE BECAUSE OF THE FLAT TIRES, AND SO I CONTACTED TESLA ROADSIDE ASSISTANCE. THEY TOWED THE VEHICLE BACK TO THE TESLA FACILITY FROM WHERE I HAD JUST ORIGINATED. AFTER THE INCIDENT, I IMMEDIATELY CONTACTED THE SALES PERSON BECAUSE -- YOU KNOW -- I HAD LITERALLY JUST PURCHASED THE CAR. SOMEONE ELSE ON THE SALES TEAM ANSWERED THE PHONE. MY SALES PERSON CALLED ME BACK SHORTLY THEREAFTER, AND I EVENTUALLY SPOKE WITH THE SALES MANAGER AROUND 7:45PM. ALL FOUR OF THOSE INDIVIDUALS (3 SALES, 1 ROADSIDE ASSISTANCE REP) SAID SOMETHING TO THE EFFECT OF: "WE'VE NEVER HEARD OF A VEHICLE DOING THIS BEFORE." THANKFULLY I THOUGHT TO GOOGLE THE ISSUE, AND AN ARTICLE IN CAR & DRIVER ABOUT YOUR PENDING INVESTIGATION POPPED UP. SO I FEEL LIKE THEY WERE PROBABLY GASLIGHTING ME PER SOME SCRIPT FROM LEGAL, WHICH IS A REALLY GREAT FEELING AFTER YOU SPEND $103,000 ON A CAR.

3/21/2020

WHILE I WAS PARKING, MY TESLA MODEL X SUDDENLY ACCELERATED INTO MY OFFICE BUILDING. I AM SURE THAT MY FOOT WAS ON THE BRAKE AT THE TIME.

4/6/2020

I WAS DRIVING ON FREEWAY 99 NEAR CHOWCILLA, CALIFORNIA IN MY TESLA MODEL X WITH UNDER 7,000 MILES ON AUTOPILOT AND THERE WAS NO CARS IN ANY DIRECTION NEAR ME. THIS FREEWAY WAS A STRAIGHT LINE WITH NO BENDS OR CURVES. THE CAR WAS TRAVELING AT 75 MPH IN THE MIDDLE LANE ON AUTOPILOT AND THE CAR SUDDENLY DECELERATE VERY AGGRESSIVELY FOR NO REASON. THE TIRES SCREECHED AS THE CAR'S SPEED SUDDENLY CAME TO A NEAR STANDSTILL AT THE SPEED OF 10-15 MPH. THE DRIVER ([XXX]) TOOK MANUAL CONTROL AND DROVE THE CAR WITHOUT ANY POTENTIAL FATALITIES. IF THERE WAS A CAR OR TRUCK BEHIND US, WE WOULD HAVE DIED. THIS HAS HAPPENED ON TWO PREVIOUS OCCASIONS, BUT THE DECELERATION WAS NOT AS SUDDEN AS THIS LIFE THREATENING OCCURRENCE. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

7/1/2020

I'VE CREATED SEVERAL BUG REPORTS FOR THE AUTOPILOT SYSTEM WHICH IS, A VERY REAL DANGER. THE VEHICLE ACCELERATES TOWARDS PARKED OR STOPPED CARS, SLAMS ON THE BRAKES WITHOUT EXPLANATION ON THE FREEWAY, BEGINS TO CHANGE LANES ON THE FREEWAY THEN VIOLENTLY SWERVES BACK INTO THE ORIGINAL LANE WITHOUT EXPLANATION. I'VE TAKEN THE VEHICLE INTO 3 DIFFERENT SERVICE CENTERS. THE EXPLANATION IS "SOFTWARE" AND THEY RECOMMEND "UPDATING THE SOFTWARE" WHEN NEW VERSIONS COME OUT. THE VERSION OF SOFTWARE RELEASED ARE NOT READY TO BE RELEASED TO THE GENERAL PUBLIC. AS A PILOT, I UNDERSTAND HOW AUTOPILOT SYSTEMS SHOULD BEHAVIOR. THE TESLA AUTOPILOT BEHAVES SO DANGEROUSLY IT DOESN'T APPEAR THE SOFTWARE ENGINEERS EVEN BOTHERED TO TEST IT BEFORE RELEASE.

10/7/2020

HERE IS A 2020 TESLA MODEL X IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37336502?ROWNUMBER=125 THE FRONT WHEEL HAS GONE ALL WHOMPY BECAUSE THE TOP BALL-JOINT HAS POPPED APART. THIS CAR HAS ONLY TRAVELLED 4000 MILES SINCE BEING PUSHED OUT OF THE TESLA TENT. IT IS UNLIKELY THAT THE BALL HAS SUFFERED ENOUGH WEAR AND TEAR TO ALLOW IT TO POP APART. IT IS MORE LIKELY THAT THE BALL-JOINT WAS MADE BY STONED MONKEYS AT THE LOCAL ZOO. WOULD IT BE TOO MUCH OF AN ASK FOR YOU TO TAKE THESE WRETCHED JUNK-HEAPS OFF THE HIGHWAYS? HAVE AN EXCITING DAY. REGARDS KEEF

10/25/2020

While on autopilot or cruise control, the car would suddenly and abruptly slam on the brakes for no reason. There's no traffic or objects to avoid. It was very startling because it could have caused a massive rear-end collision had I not intervened to cancel the autopilot and speed up again. . Because of this, I have stopped using the autopilot feature altogether. I cannot trust it will work properly. I have mentioned it to Tesla and they simply say the software update will solve it. It has not!

2/3/2022

Vehicle randomly breaks hard when either in cruise control or auto pilot. Either on normal highway lanes or in the diamond lane. Happens frequently - at least weekly on local Southern California Hwys

2/17/2022

We received the Full Self-Driving Beta software from Tesla this week. How NHTSA has permitted Tesla to enable this software for use on public streets is mind-blowing. IT IS THAT DANGEROUS! Do the public a favor and go drive a Tesla with FSD enabled. You can read my full comments on our blog: https://nerdvittles.com/the-10000-hoax-meet-teslas-full-self-driving-vehicle/

12/3/2021

The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

2/3/2022

AFTER I PUT MY CAR IN PARK MOOD ..WITHIN FEW SECOND CAR STARTED TAKING OFF SPEEDING OVER THE GRASS /PLANTS AREA OF PARKING LOT IN TO THE OFFICE UNITE ( META/ GLASS DOOR ) SHATTERING GLASS WAS ALL OVER BROKE THROUGH FRAME WORK OF THE OFFICE UNITE ALL THE WAY TO THE EXAMINATION CHAIR OF DR OFFICE ..HAD THERE BE ANY WORKER / PATIENT/ DR IN THE UNITR SOMEONE WOULD HAVE BEEN DEAD OR INJURED ..I AM SCARED FOR MY LIFE TO DRIVE THIS CAR AROUND AFTER POLICE & FIRE DEPARTMENT ARRIVED AT THE SCENE I WAS INFORMED BY FIREFIGHTERS THAT CODE THEY WERE CALLED IN TO A HOUSE NEAR ME FOR ANOTHER TESLA SPEEDING THROUGH THE GARAGE TO THE LIVING ROOM OF THE HOUSE I BELIEVE THERE IS DEFECTS IN THESE CARS AS MOST OF COMPLAINTS FILE 2020 HAS REPORTED SAME ISSUE ..I RECEIVED MY CAR IN THE MIDDLE OF PANDEMIC WHERE NO BODY WALKED ME THROUGH THIS CAR SO I HAD ANY IDEA THERE HAS BEEN INJURY AND DEATH REPORTS AS WELL ..

12/20/2020

Rear Passager Falcon Door does not consistently close on on the first attempt. Would need a second or multiple pressing of the button to close. The wing door scrapes the C- Pillar and is misaligned. Apparently, there is a flaw in the calibration and sensors. Every time I close the wing, I have to wait around to make sure it is completely closed. Frequently, the wing just gets stuck halfway and the passenger has to go over the side to exit or enter. The other door operates perfectly fine. This is unsafe because it makes it more difficult for passengers to get out of the car if the door refuses to open or close completely as it should. Have taken the vehicle to the service center and complained multiple times. Telsa simply says it operates within their standards, which is absurd. They suggest cutting the glass on the C Pillar to stop the scraping, and pay for it out of my own pocket even though it's still under warranty.

2/3/2022

Around 1:50 P.M May 27, 2021, I left my house driving my Tesla 2020 Model X with my son in the front passenger seat to his school. We returned to our home around 2:19 P.M. At our front gate, I slowed down to a close stop as I turned the vehicle into my driveway. Once descending the driveway, my Tesla vehicle suddenly accelerated to an extremely high speed. While I attempted to brake; however, none of the speed controls seemed to work. The vehicle hit my 2009 Toyota Camry parked on the left side of my driveway first, then took out the heavy duty wrought iron fence post and gate door located about 100 ft from my front gate. My Tesla vehicle kept moving at a very high speed and knocked down and damaged all trees, plants, and garden arbors along the vehicle’s path and, then, crashed through the rear wrought iron fences about 200 ft from my front gate. Finally, the vehicle stopped after crashing into two large trees and stop there. My son got injured and was taken to an urgent care facility after the crash. Two of my vehicles including 2020 Tesla Model X and 2009 Camry LE were totaled and a large portion of my backyard, fence and gate were destroyed due to this Tesla crash. This Tesla vehicle suddenly accelerated for no reason, indicating that there must have been something seriously wrong with this vehicle at that time. The resulting skid marks on my driveway discovered after the incident demonstrates that braking was applied even though the vehicle accelerated. I had reported this crash to Tesla on May 27 and followed up on May 29, June 1 and June 3 and have not received a response from Tesla at this time. The investigation shall be performed to find why this Tesla vehicle suddenly accelerated to prevent other Tesla vehicle drivers from similar dangerous incidents caused by the vehicle’s sudden accelerations. I have the videos and photos from the crash. Please let me know should you need this information for the investigation.

7/2/2021

While cruise control is activated, the car brakes aggressively for no reason. This has happened multiple times in the last few months. I saw that news articles mention model 3, y and s but this is a model X and it is happening on this model as well.

2/18/2022

WHEN PULLING INTO A PARKING SPACE THE VEHICLE UNEXPECTEDLY ACCELERATED CAUSING THE VEHICLE TO JUMP THE PARKING CURB AND STRIKE A RETAINING WALL. I HAVE THE VIDEO FROM THE CAR. WHILE TURNING RIGHT INTO AN AVAILABLE PARKING SPOT, I WAS ABOUT 80% INTO THE SPOT WHEN THE VEHICLE SURGED.

4/7/2020

UPON ACCELERATING THE FRONT END BOUNCES AND VIBRATES UNSAFELY. TESLA IS AWARE OF THE FAULTY DANGEROUS DESIGN, YET THEY CONTINUE TO SELL THEIR MODEL X WITHOUT DISCLOSING TO PURCHASER. ADDITIONALLY, THEY REFUSE TO REPAIR THE VEHICLE, INDICATING THAT NEW FRONT HALF AXLES WILL ONLY TEMPORARILY SOLVE THE ISSUE. THE BOUNCE HAPPENS WHEN STARTING FROM A COMPLETE STOP OR OFTEN WHEN ACCELERATING FROM ONE SPEED TO ANOTHER. THE BOUNCE HAS BEEN HAPPENING SINCE APRIL BUT REPEATED REPAIR REQUESTS TO TESLA HAVE BEEN REFUSED.

8/26/2020

OUR TESLA MODEL X 2020 HAS ONLY 6300 MILES. AFTER NOTICING THAT ONE OF THE REAR TIRES WAS FLAT, I REALIZED THAT THE TWO REAR TIRES WERE EXTREMELY WORN ON THE INNER RIM, EVEN EXPOSING THE STEEL BELT ON BOTH.

9/22/2020

I had my car for almost 12 months and have drive ~11000 miles. In the past one month, I started experiencing a violent shudder/vibration during initial acceleration between ~30-40mph. Tesla service has refused to act upon this issue saying they don't have a fix for this issue. They do have a service bulletin SB-21-39-001 issued for this problem but mentioned that this is not a permanent fix for this issue. Finally, nothing was done to address the issue.

6/13/2021

ON THE BEGINNING OF OCTOBER 11, MY REVERSE CAMERA STOPS FUNCTIONING. AT NIGHT, WHEN I PARK MY CAR IN THE GARAGE, MY FRONT SCREEN (BEHIND STEERING WHEEL) WAS BLANK. SHORTLY AFTER, MY CAR SUDDENLY SELF-ACCELERATED WHILE I WAS PARKED. THIS RESULTED IN THE CAR SMASHING THROUGH MY GARAGE WALL, CAUSING LOADS OF DAMAGE IN THE ROOM OPPOSITE OF THE WALL. SOME DAMAGE INCLUDED: A BROKEN WOODEN BAR, SHATTERED GLASSES & LIQUOR BOTTLES, AND DAMAGES TO THE FRONT OF MY TESLA. THIS CAR WAS NEWLY PURCHASED, WITH A MILAGE OF SIMPLY 40 MILES.

12/13/2020

AFTER I PUT MY CAR IN PARK MOOD ..WITHIN FEW SECOND CAR STARTED TAKING OFF SPEEDING OVER THE GRASS /PLANTS AREA OF PARKING LOT IN TO THE OFFICE UNITE ( META/ GLASS DOOR ) SHATTERING GLASS WAS ALL OVER BROKE THROUGH FRAME WORK OF THE OFFICE UNITE ALL THE WAY TO THE EXAMINATION CHAIR OF DR OFFICE ..HAD THERE BE ANY WORKER / PATIENT/ DR IN THE UNITR SOMEONE WOULD HAVE BEEN DEAD OR INJURED ..I AM SCARED FOR MY LIFE TO DRIVE THIS CAR AROUND AFTER POLICE & FIRE DEPARTMENT ARRIVED AT THE SCENE I WAS INFORMED BY FIREFIGHTERS THAT CODE THEY WERE CALLED IN TO A HOUSE NEAR ME FOR ANOTHER TESLA SPEEDING THROUGH THE GARAGE TO THE LIVING ROOM OF THE HOUSE I BELIEVE THERE IS DEFECTS IN THESE CARS AS MOST OF COMPLAINTS FILE 2020 HAS REPORTED SAME ISSUE ..I RECEIVED MY CAR IN THE MIDDLE OF PANDEMIC WHERE NO BODY WALKED ME THROUGH THIS CAR SO I HAD ANY IDEA THERE HAS BEEN INJURY AND DEATH REPORTS AS WELL ..

12/20/2020

The driver’s seat did not hold a firm position and would slide slightly on the base tracks, when driving or stopping. Tesla repaired the defect by replacing the entire seat assembly, but I’m reporting it as a defect in case other car owners experience the same issue as a possible widespread defect. Tesla’s final invoice makes no mention of the seat replacement, although I can confirm the work was performed. The invoice simply lists “courtesy inspection”.

5/20/2021

On Sunday, March 27 at approximately 3:00pm PST, while the vehicle was traveling on the freeway at approximately 70mph, the driver seat moved towards the steering wheel unprovoked. My wife was driving at the time and screamed so everyone in the car could hear how dangerous the situation was. The driver seat continued to move forward by itself unprovoked and stopped as my wife was uncomfortably close to the steering wheel. She was able to keep control of the car until we pulled over safely to our destination. Once at our destination while parked, the driver seat again moved towards the steering wheel while my wife was sitting in it unprovoked. Within a span of 15 minutes, the Tesla somehow automatically triggered the driver seat to move towards the steering wheel (once while in motion, once while parked). We brought the car to the Tesla dealership on Tuesday, 3/29. They kept the car 7 business days and was not able to diagnose the issue and I was given the car back. I would like to point out that my wife's "saved" seat profile setting is the closest to the steering wheel. I am a taller gentlemen so my profile of the seat is set farther back. This is key because my wife was driving on her profile, so they wasn't a chance that we hit a different seat setting while driving.

4/5/2022

We received the Full Self-Driving Beta software from Tesla this week. How NHTSA has permitted Tesla to enable this software for use on public streets is mind-blowing. IT IS THAT DANGEROUS! Do the public a favor and go drive a Tesla with FSD enabled. You can read my full comments on our blog: https://nerdvittles.com/the-10000-hoax-meet-teslas-full-self-driving-vehicle/

12/3/2021

Tesla updated my vehicle with FSD 12.5.2.1 and it is dangerous and should be recalled. The software is too much for my vehicles processor, it frequently freezes for as long as 10 seconds. This loses my speedometer, my signal information, and happened while merging and nearly caused me an accident. The lane keep assist has retrograded significantly, it often goes outside of the painted lines and is in danger of hitting curbs. The processor feels like it struggles to keep up, and the auto steer is unsettled and jerky as it changes its mind. Previous software worked great, Tesla is pushing the software beyond the hardwares capabilities and it’s going to cause accidents. Please stop them.

9/19/2024

The contact owns 2020 Tesla Model X. The contact stated while using the self-driving feature or the cruise control, the vehicle would brake independently. The contact stated an unknown warning light was illuminated. The contact stated he had experienced the failure on multiple occasion. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure by the App. The failure mileage was approximately 10,000. The VIN was not available.

3/2/2022

The contact owns a 2020 Tesla Model X. The contact stated that upon activating Smart Summon, the vehicle turned directly towards a vehicle parked to the left at an undisclosed speed, resulting in a crash before that contact was able to cancel Smart Summon, after which the vehicle came to a complete stop. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. A Police report was not filed, and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 57,000.

6/4/2024

I WAS DRIVING ON FREEWAY 99 NEAR CHOWCILLA, CALIFORNIA IN MY TESLA MODEL X WITH UNDER 7,000 MILES ON AUTOPILOT AND THERE WAS NO CARS IN ANY DIRECTION NEAR ME. THIS FREEWAY WAS A STRAIGHT LINE WITH NO BENDS OR CURVES. THE CAR WAS TRAVELING AT 75 MPH IN THE MIDDLE LANE ON AUTOPILOT AND THE CAR SUDDENLY DECELERATE VERY AGGRESSIVELY FOR NO REASON. THE TIRES SCREECHED AS THE CAR'S SPEED SUDDENLY CAME TO A NEAR STANDSTILL AT THE SPEED OF 10-15 MPH. THE DRIVER ([XXX]) TOOK MANUAL CONTROL AND DROVE THE CAR WITHOUT ANY POTENTIAL FATALITIES. IF THERE WAS A CAR OR TRUCK BEHIND US, WE WOULD HAVE DIED. THIS HAS HAPPENED ON TWO PREVIOUS OCCASIONS, BUT THE DECELERATION WAS NOT AS SUDDEN AS THIS LIFE THREATENING OCCURRENCE. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

7/1/2020

UPON ACCELERATING THE FRONT END BOUNCES AND VIBRATES UNSAFELY. TESLA IS AWARE OF THE FAULTY DANGEROUS DESIGN, YET THEY CONTINUE TO SELL THEIR MODEL X WITHOUT DISCLOSING TO PURCHASER. ADDITIONALLY, THEY REFUSE TO REPAIR THE VEHICLE, INDICATING THAT NEW FRONT HALF AXLES WILL ONLY TEMPORARILY SOLVE THE ISSUE. THE BOUNCE HAPPENS WHEN STARTING FROM A COMPLETE STOP OR OFTEN WHEN ACCELERATING FROM ONE SPEED TO ANOTHER. THE BOUNCE HAS BEEN HAPPENING SINCE APRIL BUT REPEATED REPAIR REQUESTS TO TESLA HAVE BEEN REFUSED.

8/26/2020

ON THE BEGINNING OF OCTOBER 11, MY REVERSE CAMERA STOPS FUNCTIONING. AT NIGHT, WHEN I PARK MY CAR IN THE GARAGE, MY FRONT SCREEN (BEHIND STEERING WHEEL) WAS BLANK. SHORTLY AFTER, MY CAR SUDDENLY SELF-ACCELERATED WHILE I WAS PARKED. THIS RESULTED IN THE CAR SMASHING THROUGH MY GARAGE WALL, CAUSING LOADS OF DAMAGE IN THE ROOM OPPOSITE OF THE WALL. SOME DAMAGE INCLUDED: A BROKEN WOODEN BAR, SHATTERED GLASSES & LIQUOR BOTTLES, AND DAMAGES TO THE FRONT OF MY TESLA. THIS CAR WAS NEWLY PURCHASED, WITH A MILAGE OF SIMPLY 40 MILES.

12/13/2020

Rear View parking camera will freeze. At times when putting the vehicle in reverse the rear view camera will freeze and be stuck on the same frame. When rolling back slowly this can, at times be hard to recognize. Especially in areas of bad visibility this has led to near misses. Recently when backing out of a parking spot at Rady Children's hospital, the camera was once again stuck and I only realized 1-2 seconds into slowly backing the vehicle out of the parking spot inside a cover parking garage. During the time I almost hit cross traffic that was invisible on the stuck rear view camera. Even after finally backing out without the help of the camera, the image was still frozen.

2/17/2022

The vehicle's A/C system was not working as intended, noticing air is blowing very weak. The vehicle was took to tesla service center and was told that rodents had gotten into the vehicle (not sure how) and chewed wire systems and air filters. Tesla reports the damages affected a/c systems and electrical control for the vehicle including auto pilot assistant. Cost of repair was $2020.17, not covered by tesla insurance.

8/13/2023

ON [XXX], while driving my second Tesla Model X on [XXX] from Carson City back to Reno at the speed of 79 mph on Autopilot, the same sudden loud alarming situation occurred, with 1. park Assist unavailable 2. Steering assist reduced 3. Adaptive ride control degraded 4. Traction control disabled 5. Stability control disabled 6. Lane departure avoidance features unavailable 7. Automatic emergency Braking is unavailable 8. Automatic vehicle hold disabled. I drove to s stop, the car can't park but remained in neutral gear. Can't hard reset. With my prior experience 1 month ago, I changed it into Tow mode several times, finally was able to switch into Park mode then was able to do a hard reset. When I brought in to Tesla, they said it's the SAME problem, steering rack issue. Another $5300 is gone. How can I be so unlucky to be hit with same model, different year, same problem, same driving condition and almost same place on earth, and both out of warranty and I have to pay in full? There must be manufacture defect on this!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

3/25/2024

TL* THE CONTACT OWNS A 2020 TESLA MODEL X. THE CONTACT STATED WHILE DRIVING 5 MPH, WHEN THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT WAS ABLE TO DEPRESS THE BRAKES PEDAL AND STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE AGAIN ON 12/14/2020, AFTER PARKING THE VEHICLE AND WHILE THE VEHICLE WAS OFF WHEN IT ACCELERATE INDEPENDENTLY AND DROVE INTO A BUILDING. THE AIRBAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES OR SEEK MEDICATION ATTENTION. A POLICE AND FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT CALLED LOCAL DEALER TESLA (6701 AMADOR PLAZA RD, DUBLIN, CA 94568; (925) 361-1173) AND WAS MADE AWARE OF THE FAILURE.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200. *BF THE CONSUMER STATED THE VEHICLE'S LIGHTS INDEPENDENTLY TURN ON AND OF.

12/17/2020

Had failure of leaking coolant fluid in my Model X. First time occurred November 2021. Second time April 2022. Both times the 3&4 way values failed and started leaking fluid which disabled my vehicle. This is the 3rd time in 1 year that I’ve gotten the low Coolant leak warning. This is a real problem and I’m concerned since my warranty is running out soon. The 3&4 way value shouldn’t last less then 6 months.

5/11/2022

While driving on an interstate at night traveling at 70mph the computer/console froze navigation and wouldn’t respond to touch commands. Then everything on the car went dark. No screen, no signal lights, nothing. Luck is the only reason I did not have an accident. This was terrifying and dangerous and I and others could easily have gotten hurt. My car had no lights and other cars couldn’t see me as I changed lanes (without being able to signal) to pull in the emergency lane. The car has had connectivity issues starting at 1 year after purchase (about one month ago). I am sometimes unable to play music and the computer screen reads “no connectivity”. It may be a coincidence that the free 1 year trial of premium connectivity just ended at the same time these issues began. I now pay $10/month for the service. Right before the screen went dark I had been on the phone, which was docked in the charger. This all just happened and I have an appointment in 10 days at the Tesla service center.

10/23/2021

On 8/16/2022 Tuesday, I went to work at about 10:24 and parked by the road next to mcDonalds to call my husband. I wanted him to take the car to park elsewhere as that spot had no parking starting at 10:30. My husband was not available so I was about to move the car and had my feet slightly touching the brake. At that point the car suddenly accelerated and jumped forward without any control and hit a car that was coming out of mcDonalds driveway. That car was about 15/20 feet away from my car and I hit on the driver’s side. My car was in such speed that it pushed the other car 6 feet on the other side which in turn hit a pedestrian crossing the road. I am 100% sure that I did not press the accelerator and the car moved by itself in such force that I had no chance of controlling it. I’ve asked Tesla to investigate as well

9/2/2022

THE INSTRUMENT CLUSTER DOES NOT SHOW A VALID SPEED. SPEED IS SHOWN AS '0' EVEN WHEN VEHICLES IS TRAVELING AND EVEN WHEN CRUISE CONTROL OR 'AUTO PILOT' IS DRIVING.

7/18/2020

SINCE WE RECEIVED NEW CAR, WIPER MAKES NOISE HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PLH8JF6X4GDUADMSW3KAFEHUHHTLWSUR9U SEVERAL TIMES WE TRIED TO FIX THIS ISSUE, TESLA SAID NOTHING WRONG WITH WIPER. I HAVE BEEN HEARD FOR A YEAR SINCE I BOUGHT THIS CAR

11/27/2020

AFTER I PUT MY CAR IN PARK MOOD ..WITHIN FEW SECOND CAR STARTED TAKING OFF SPEEDING OVER THE GRASS /PLANTS AREA OF PARKING LOT IN TO THE OFFICE UNITE ( META/ GLASS DOOR ) SHATTERING GLASS WAS ALL OVER BROKE THROUGH FRAME WORK OF THE OFFICE UNITE ALL THE WAY TO THE EXAMINATION CHAIR OF DR OFFICE ..HAD THERE BE ANY WORKER / PATIENT/ DR IN THE UNITR SOMEONE WOULD HAVE BEEN DEAD OR INJURED ..I AM SCARED FOR MY LIFE TO DRIVE THIS CAR AROUND AFTER POLICE & FIRE DEPARTMENT ARRIVED AT THE SCENE I WAS INFORMED BY FIREFIGHTERS THAT CODE THEY WERE CALLED IN TO A HOUSE NEAR ME FOR ANOTHER TESLA SPEEDING THROUGH THE GARAGE TO THE LIVING ROOM OF THE HOUSE I BELIEVE THERE IS DEFECTS IN THESE CARS AS MOST OF COMPLAINTS FILE 2020 HAS REPORTED SAME ISSUE ..I RECEIVED MY CAR IN THE MIDDLE OF PANDEMIC WHERE NO BODY WALKED ME THROUGH THIS CAR SO I HAD ANY IDEA THERE HAS BEEN INJURY AND DEATH REPORTS AS WELL ..

12/20/2020

The contact owns a 2020 Tesla Model X. The contact stated while starting the vehicle, the driver screen and the center console screen went dark which caused the contact to have no access to electrical features in the vehicle. The contact restarted the vehicle and temporarily the vehicle operated as designed. The failure recurred several times. During the failures, the electrical functions and safety features were inoperable. The local dealer sent a mechanic to the residence to reformat the software however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 10,311.

6/4/2021

The contact owns a 2020 Tesla Model X. The contact stated while driving 45 MPH with the Self Driving feature activated, the contact was unable to disengage the feature by tapping on the brake pedal. Approximately 5 to 10 minutes later, the vehicle lost motive power and stalled without warning. The contact scheduled an upcoming appointment with the dealer for the vehicle to be diagnosed. The vehicle was not yet repaired. The manufacture was informed of the failure. The failure mileage was 50,000.

3/18/2022

Both rear tires (original tires) on the vehicle had broken belts at about the same time. My understanding is that broken belts can lead to tire failure which can pose a significant safety risk. Our local Tesla dealer diagnosed the problem, and the tires have been sent to the tire manufacturer for their own inspection. There were no warnings. Tire size: 275/45 R20.

9/1/2022

Eil

11/21/2024