2017 Tesla Model X Owner Complaints

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A CREDIBLE AND EASILY VERIFIED REPORT BY A TESLA OWNER IN UK WHO HAS HAD A NEAR DEATH EXPERIENCE WHILE ON AUTOPILOT: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/AT-WHAT-POINT-DO-I-SAY-ENOUGH-IS-ENOUGH.100508/ ** A FEW WEEKS AGO, THE CAR WHILST IN AUTO PILOT SUDDENLY SWERVED ACROSS THE MOTORWAY INTO THE MIDDLE LANE. I CAUGHT IT HALF WAY ACROSS. THE MOTORWAY WAS PERFECT. (INTERESTINGLY AT A SUPERCHARGER, I ASKED THE GUY NEXT TO ME IF THIS HAD EVER HAPPENED TO HIM, AND HE SAID 'FUNNILY ENOUGH, IT HAD AND JUST THAT VERY DAY FOR THE FIRST TIME' (THAT'S NOT A COINCIDENCE SURELY) THIS WAS THE FINAL STRAW SO I SENT IT OFF. SAT NAV, AUTO PILOT, WONT LOCK, RETURNING TO CAR WITH DOOR OPEN, DOESN'T PRESENT DOORS SOME OF THE TIME, DOORS DON'T CLOSE SOME OF THE TIME, SCREEN GOES BLACK, ETC ETC ETC. IT ACTS WITH THE CONSISTENCY OF A SMALL CHILD, YET ITS SUPPOSED TO BE SOFTWARE DRIVEN. THE AUTOPILOT ISSUE IS MY BIGGEST CONCERN. THE GUY I SPOKE TO WHO SAID HIS HAD DONE THE SAME THAT DAY, SAID HIS DROVE TOWARDS A LORRY. I THOUGHT IT WASN'T SUPPOSED TO DO THAT AS IT HAS SENSORS? IT WAS VERY WINDY THAT DAY SO I WONDER IF THAT WAS ANYTHING TO DO WITH IT, EITHER WAY TESLA WERE SO CONCERNED ABOUT IT, THEY DIDN'T EVEN BOTHER TO TAKE THE DETAILS OF THIS GUY WHEN I RAISED THIS ISSUE TO THEM.** EVEN IF THE OWNER HAS HIS HANDS LIGHTLY ON THE WHEEL THE POWER STEERING HAS SUFFICIENT POWER TO WRENCH IT OUT OF HIS HANDS. THIS AUTOPILOT IS HALF-BAKED AND GLITCHY AND THE CONSTANT SOFTWARE TWEAKS ARE MAKING IT EVEN MORE DANGEROUS. NO OTHER CAR-MAKER WOULD BE ALLOWED TO CONDUCT SUCH A RECKLESS EXPERIMENT. PLEASE TAKE ACTION BEFORE MORE LIVES ARE LOST. THANK YOU. CONCERNED CITIZEN ETC.

10/22/2017

TL* THE CONTACT OWNS A 2017 TESLA MODEL X. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART WHEN PROMPTED. THE CONTACT CALLED TESLA ROADSIDE ASSISTANCE AND THEY REMOTELY REBOOTED THE COMPUTER SYSTEM. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT CALLED TESLA BURBANK (811 SOUTH SAN FERNANDO RD, BURBANK, CA, (818)480-9217) TO NOTIFY THEM OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500.

6/18/2018

HERE IS A 2017 MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=25188896&ROWNUMBER=15&LOADRECENT=TRUE BOTH FRONT WHEELS AND SUSPENSIONS HAVE FALLEN COMPLETELY OFF AND ONE OF THE BACK WHEELS HAS GONE ALL WHOMPY. THERE IS NO SIGN OF COLLISION DAMAGE APART FROM THE FRONT SUSPENSION COLLAPSE WHICH HAS DESTROYED THE WHEEL ARCHES. THESE SUSPENSION FAILURES ARE OCCURRING AT A RIDICULOUSLY HIGH RATE AND IN NEAR NEW CARS SO IT CAN NOT BE BLAMED UPON POOR MAINTENANCE. PLEASE TAKE ACTION IMMEDIATELY RATHER THAN WAITING FOR MORE LIVES TO BE LOST. THANK YOU. CONCERNED CITIZEN.

6/14/2017

HERE IS A MODEL X IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26452947&ROWNUMBER=50&LOADRECENT=TRUE THE FRONT SUSPENSION HAS BROKEN AND THE WHEEL HAS BEEN SLICED IN HALF WHILE IT WAS STILL ROTATING. THE BACK WHEEL HAS GONE DECIDEDLY WHOMPY WHICH WOULD HAVE MADE THE CAR DIFFICULT TO STEER. NO AIR-BAGS HAVE DEPLOYED. THIS WAS NOT A CRASH. IT WAS A CASE OF SUSPENSION COLLAPSE CAUSED BY A SIMPLE AIR LEAK OR EVEN A FAULTY SOFTWARE OVER THE AIR UPGRADE. IT IS SIMPLY MIND BOGGLING THAT THIS CONTRAPTION HAS NOT BEEN RECALLED. PLEASE TAKE ACTION. THANK YOU. CONCERNED CITIZEN.

11/2/2017

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A FRESHLY UPLOADED VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=0JLLUPSVGJ4 THE OWNER DRIVES HANDS FREE ON AN UNDIVIDED ROAD WHILST USING BOTH HANDS TO EAT A BURGER. THIS IS NOT MERELY A CASE OF STUPIDITY IT IS A DIRECT CONSEQUENCE OF THE MARKETING OF AUTOPILOT BY TESLA. THE VERY NAME AUTOPILOT IS DANGEROUSLY MISLEADING, OTHER MAKERS CALL THEIR SYSTEMS "DRIVER ASSIST" OR "LANE-KEEPING ASSIST" THE WIDELY PUBLICISED CLAIM THAT TESLA AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER IS FURTHER ENCOURAGEMENT FOR OWNERS TO USE THIS IN A DANGEROUS FASHION. DURING THIS VIDEO THE CAR TAKES A SUDDEN SWERVE OVER THE CENTRE-LINE JUST AFTER THE OWNER HAS FINISHED EATING HIS BURGER. THE OWNER THINKS THAT THIS IS ALL A GREAT JOKE. I AGREE, TESLA AUTOPILOT IS A JOKE, BUT NOT IN A GOOD WAY. PLEASE STOP THIS DANGEROUS EXPERIMENT BEFORE MORE LIVES ARE LOST. I HAVE ATTACHED A PHOTOGRAPH OF A FATAL CRASH THAT HAS JUST HAPPENED IN CHINA. HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/6RAUD3/ANOTHER_ACCIDENT_IN_CHINA_INVOLVING_AN_TESLA/?ST=J5Z9ZTCW&SH=61E3B47D IT IS POSSIBLE THAT THIS FATAL CRASH WAS CAUSED BY AUTOPILOT. PLEASE ASK TESLA TO PROVIDE FURTHER DETAILS AND ASK THEM TO PROVE BEYOND ANY DISPUTE THAT THE CRASH WAS NOT CAUSED BY AUTOPILOT. IT SEEMS THAT AFTER EVERY CRASH TESLA CLAIM THAT THE AUTOPILOT WAS DISENGAGED AT THE ACTUAL MOMENT OF IMPACT. WELL, THEY WOULD SAY THAT WOULDN'T THEY? PLEASE NOTE THAT I AM NOT THE OWNER OF THIS VEHICLE JUST A CONCERNED CITIZEN. DATES OF INCIDENTS ARE AN APPROXIMATION. DETAILS OF FATALITIES ARE AN ESTIMATE BASED UPON THE BLOOD AND BRAINS SPLATTERED OVER THE TESLA.

8/5/2017

I TOOK MY 3 YEAR OLD SON TO THE TESLA SHOWROOM IN FASHION ISLAND NEWPORT BEACH CA. MY SON SAT IN THE 3RD ROW TRYING IT OUT, THEN HE TRIED TO EXIT FROM THE SIDE. THEN HE ACCIDENTALLY PRESSED ON THE BUTTON ON THE SECOND ROW SEAT. THE SEAT MOVED BACK SMASHING HIS HEAD AGAINST THE SIDE OF THE DOOR. HIS WHOLE HEAD AND NECK AND SHOULDER WAS STUCK INBETWEEN THE SEAT AND THE SIDE OF THE DOOR FOR OVER A MINUTE, UNTIL WE WERE ABLE TO PULL HIM OUT OF THERE. HE GOT BRUISES ON THE CHEEK, AND LEFT EAR WAS BRIGHT RED FROM THE IMPACT.

2/24/2018

MY ONLY COMPLAINT IS THE 'AUTOSTEER' FEATURE. IT'S UNCLEAR WHY THIS IS CONSIDERED AN OPTION AND IT CERTAINLY DOES NOT FUNCTION AS DESCRIBED WHEN I CHECKED IT OFF AS A 5000.00 OPTION UNDER 'ENHANCED AUTOPILOT' WHEN ORDERING MY TESLA. THE SYSTEM IS DANGEROUS, NOT READY FOR BETA TESTING AND CERTAINLY SHOULDN'T BE USED ON PUBLIC ROADWAYS OR WITH ANYONE YOU VALUE IN THE CAR. I CAN SEE IT BEING TESTING ON CLOSED ROADWAYS BY SKILLED PROFESSIONAL DRIVERS BUT OUTSIDE OF THAT IT IS DANGEROUS TO ENGAGE AT ANY SPEED. ON SURFACE STREETS IT CROSSES OVER INTO ONCOMING TRAFFIC, DRIVES LIKE A DRUNK, IS APT TO PICK UP THE LEFT TURN LANES, IS CONFUSED BY SIMPLE INTERSECTIONS, FAILS TO SEE OTHER CARS CUTTING DIRECTLY IN FRONT OF IT, ATTEMPTS TO FOLLOW PARKED CARS, CANNOT STAY IN ITS OWN LANE AND FAILS TO PICK UP PEDESTRIANS AND MOTORCYCLISTS. AT FREEWAY SPEEDS IT SLAMS ON BRAKES FOR SHADOWS, MAKES A DECISION TO VIOLENTLY ABORT LANE CHANGES FOR NO APPARENT REASON AND COMES SO CLOSE TO SIDESWIPING OTHER CARS THAT THE OTHER DRIVERS FREQUENTLY HONK. OF COURSE I KEEP MY HANDS ON THE WHEEL AND I'M A MORE VIGILANT DRIVER WHILE USING THIS FEATURE. I STOPPED USING IT WITH MY 6 YEAR OLD SON IN THE CAR AND I'VE NOW DECIDED TO STOP USING IT EVEN WHEN I'M DRIVING ALONE. I GAVE IT A CHANCE TO IMPROVE WITH TIME (OVER 3K MILES ON THE CAR) AND THE RECENT UPDATES AND HAVE TAKEN IT TO THE DEALER TWICE BUT THIS HAS NOT IMPROVED THE FUNCTIONING. AGAIN, ALL OF THIS IS FINE FOR TESTING ON A CLOSED TRACK BUT THE PRECIOUS SECONDS SPENT CORRECTING THIS FEATURE AND THE DANGEROUS SITUATIONS IT PUTS US IN ARE A REAL HINDRANCE TO OPERATING THIS VEHICLE SAFELY. I'M DISAPPOINTED BY THIS FEATURE AND I FIRMLY BELIEVE THIS SHOULD BE PULLED FROM THE FLEET AND REINTRODUCED ONLY WHEN IT'S PROPERLY TESTED AND SAFE. MONIES SPENT ON THIS OPTION SHOULD BE REFUNDED UNTIL IT ACTUALLY WORKS.

5/25/2017

ON 4TH, JUNE, 2017, I WAS DRIVING THIS 2-MONTH-OLD TESLA MODEL X. WHILE I WAS MAKING A TURN AT ONE OF THE DOWNWARD PASSAGE IN A CARPARK, THE STEERING WHEEL COULD NOT MOVE ALL OF A SUDDEN, AND A WARNING POPPED UP SAYING CAR NEED SERVICE/STEERING ASSIST REDUCED. THEN A WHILE LATER THE STEERING WHEEL COULD MOVE AGAIN ALLOW ME TO FINISH THE TURN, BUT THEN STOPPED WORKING AGAIN LEAVING ME STUCK IN THE CAR PARK. THEIR TECHNICIAN REPLIED THAT THIS HAD HAPPENED TO A NUMBER OF MODEL X CARS BUT ONLY WHILE PARKED AND NOT DURING DRIVING. AFTER INSPECTION, THE TECHNICIAN REPLIED THAT THE POWER WIRE FOR THE ASSIST STEERING WHEEL HAS HAD BAD ELECTRICAL CONTACT. THIS WAS DUE TO A LOOSEN SCREW WHICH FIX THE POSITION OF THAT POWER WIRE. THE CAUSE COULD BE THAT THE SCREW IS NOT TIGHT BEFORE DELIVERY, OR DUE TO VIBRATION WHEN DRIVING ON THE ROAD. THEN THEY TOLD US THE SCREW IS NOW TIGHTENED AND THE CAR IS READY FOR PICKUP. I THINK THIS IS A VERY SERIOUS LIFE-THREATENING PROBLEM. IMAGINE IF YOU DRIVE ON A HIGHWAY AND THE WHEEL SUDDENLY STOP WHEN YOU MAKE A TURN! WE TOLD THEM THAT THIS CAR MODEL IS UNSAFE AND COULD CAUSE DANGER TO THE GENERAL PUBLIC, WHAT IF THIS PROBLEM CAUSE ANY ACCIDENT. THEY ONLY REPLIED THE CAR IS UNDER WARRANTY. AND THEY OFFER NO REFUND, NO EXCHANGE MOREOVER, GIVEN THIS IS A NEW CAR, THERE SHOULD BE NOT ANY WEAR OUT PROBLEM. HOWEVER, THERE WAS A METAL BAR UNDER THE CAR SEAT WHICH WAS RUSTED (FILE IN A SEPARATE COMPLAIN). THEIR TECHNICIAN REPLIED THAT IT IS DUE TO THE HUMIDITY. COULD THAT HAPPEN TO OTHER METAL PARTS OF THE CAR, SUCH AS SCREW? ACCORDING TO OTHER CAR TECHNICIANS, OTHER VEHICLES DO NOT HAVE SUCH WEAKNESS (REQUIRING A SCREW FOR POWERING THE STEERING WHEEL). COULD THAT BE A DESIGN PROBLEM? NOTE: ALTHOUGH THIS CAR IS PURCHASE OUTSIDE OF THE AMERICA, THE SAME MODEL CAR IN THE U.S. MAY HAVE THE SAME SAFETY PROBLEM. I AM JUST NOTIFYING.

7/25/2017

TL* THE CONTACT OWNS A 2017 TESLA MODEL X. WHILE ATTEMPTING TO PARK THE VEHICLE AND APPLY THE BRAKES AT 5 MPH, THE VEHICLE PICKED UP SPEED. AS A RESULT OF THE FAILURE, THE VEHICLE CRASHED INTO A SCHOOL BUILDING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ACCELERATOR PEDAL WAS DEPRESSED TO CAUSE THE COLLISION. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THERE WAS NO RECALL RELATED TO THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 800.

2/16/2018

I WAS PARKING WHEN I FELT THE VEHICLE SUDDENLY ACCELERATE AND JUMP THE CURB, SMASHING THROUGH THE FRONT WINDOWS/DOOR OF A BUSINESS.

3/7/2018

THE MCU (MEDIA CONTROL UNIT) ALSO KNOWN AS THE INFOTAINMENT CENTER WENT OUT ON MY 2017 TESLA MODEL X. WHEN THIS UNIT WENT OUT, I LOST THE ABILITY TO USE THE TURN SIGNALS, THE BACK UP CAMERA, MOST OF THE CONTROLS TO CHANGE SETTINGS FOR THE CAR AND THE CAR WAS NO LONGER ABLE TO ACCEPT A CHARGE. THE CAR WAS IN THE DRIVEWAY AT HOME WHEN THIS HAPPENED AND I TRIED TO SCHEDULE AN APPOINTMENT WITH TESLA TO GET THIS RESOLVED. THEY TOLD ME THAT THE PART WAS ON BACK ORDER AND THAT THEY COULD NOT TAKE THE CAR IN AT THE TIME. IT WOULD BE ABOUT A MONTH BEFORE THEY WERE ABLE TO GET THE PART AND THAT I COULD STILL DRIVE THE CAR. THEY ALSO ASKED ME TO KEEP THE CAR CHARGED BUT I ALSO LET THEM KNOW THAT THE CAR IS UNABLE TO DO SO AT HOME. HE ASKED ME TO TAKE IT TO TESLA SUPERCHARGING STATION AND TRY THERE. I LET THEM KNOW THAT MY TURN SIGNALS WERE NO LONGER WORKING AND THE TECHNICIAN TOLD ME THAT HAND SIGNALS WERE STILL AN ACCEPTABLE FORM OF VEHICLE DIRECTION/MOVEMENT INDICATION. WELL, I TOOK IT TO THE SUPERCHARGING STATION WITH THE TURN SIGNALS AND REAR CAMERA NOT WORKING AND THE CAR WOULD NOT CHARGE SO I HAD TO TAKE IT HOME AGAIN DRIVING WITHOUT TURN SIGNALS ON THE FREEWAY. I FINALLY CONVINCED THEM THE CAR WAS NOT SAFE TO DRIVE AND THAT THE CAR WOULD LOSE ALL ITS BATTERY RESERVE BEFORE I THEY WERE ABLE TO TAKE MY APPOINTMENT SO THE TECHNICIAN ASKED ME TO DRIVE IT INTO THE SAN FRANCISCO TESLA SERVICE CENTER

8/15/2020

THE TOUCHSCREEN WENT BLACK WHILE DRIVING CAUSING THE LIGHTS TO GO OUT. THE SCREEN HAS GONE OUT MULTIPLE TIMES OVER THE PAST 6 WEEKS REQUIRING REBOOTING. EACH TIME THE SCREEN GOES OUT MORE FEATURES ARE AFFECTED.

11/16/2020

THE REAR LINKAGES, RIGHT FRONT SUSPENSION, AND UPPER LINKAGES WHICH IS THE PROBLEM IN CHINA HAS BEEN A PROBLEM WITH MY CAR SINCE DAY 1.

5/2/2021

Repeated violations of autopilot safety systems has forced Tesla to activate in cabin cameras to be used as an additional safety device for driver monitoring. Not all vehicles have in cabin cameras and should be installed for increased safety concerns

6/8/2021

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A FRESHLY UPLOADED VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=0JLLUPSVGJ4 THE OWNER DRIVES HANDS FREE ON AN UNDIVIDED ROAD WHILST USING BOTH HANDS TO EAT A BURGER. THIS IS NOT MERELY A CASE OF STUPIDITY IT IS A DIRECT CONSEQUENCE OF THE MARKETING OF AUTOPILOT BY TESLA. THE VERY NAME AUTOPILOT IS DANGEROUSLY MISLEADING, OTHER MAKERS CALL THEIR SYSTEMS "DRIVER ASSIST" OR "LANE-KEEPING ASSIST" THE WIDELY PUBLICISED CLAIM THAT TESLA AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER IS FURTHER ENCOURAGEMENT FOR OWNERS TO USE THIS IN A DANGEROUS FASHION. DURING THIS VIDEO THE CAR TAKES A SUDDEN SWERVE OVER THE CENTRE-LINE JUST AFTER THE OWNER HAS FINISHED EATING HIS BURGER. THE OWNER THINKS THAT THIS IS ALL A GREAT JOKE. I AGREE, TESLA AUTOPILOT IS A JOKE, BUT NOT IN A GOOD WAY. PLEASE STOP THIS DANGEROUS EXPERIMENT BEFORE MORE LIVES ARE LOST. I HAVE ATTACHED A PHOTOGRAPH OF A FATAL CRASH THAT HAS JUST HAPPENED IN CHINA. HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/6RAUD3/ANOTHER_ACCIDENT_IN_CHINA_INVOLVING_AN_TESLA/?ST=J5Z9ZTCW&SH=61E3B47D IT IS POSSIBLE THAT THIS FATAL CRASH WAS CAUSED BY AUTOPILOT. PLEASE ASK TESLA TO PROVIDE FURTHER DETAILS AND ASK THEM TO PROVE BEYOND ANY DISPUTE THAT THE CRASH WAS NOT CAUSED BY AUTOPILOT. IT SEEMS THAT AFTER EVERY CRASH TESLA CLAIM THAT THE AUTOPILOT WAS DISENGAGED AT THE ACTUAL MOMENT OF IMPACT. WELL, THEY WOULD SAY THAT WOULDN'T THEY? PLEASE NOTE THAT I AM NOT THE OWNER OF THIS VEHICLE JUST A CONCERNED CITIZEN. DATES OF INCIDENTS ARE AN APPROXIMATION. DETAILS OF FATALITIES ARE AN ESTIMATE BASED UPON THE BLOOD AND BRAINS SPLATTERED OVER THE TESLA.

8/5/2017

THE VEHICLE EXPERIENCED A MULTIPLE-SYSTEM FAILURE. WARNING LIGHTS INDICATED LOSS OF STEERING ASSIST, LOSS OF CRUISE CONTROL, LOSS OF BRAKING ASSIST, AND OTHER SAFETY FEATURES. A RESET OF THE COMPUTER RECTIFIED THE ISSUE, BUT ONLY TEMPORARILY, AND THE SOFTWARE FAILS AGAIN AND AGAIN. IN FAILURE MODE, WHICH COMES ON UNPREDICTABLY, THE BRAKES MAKE A TERRIBLE GRINDING SOUND AND ARE NOT AS EFFECTIVE IN STOPPING THE CAR. THIS IS A MAJOR SAFETY CONCERN. THE ONSET OF THESE FAILURES IS USUALLY WHEN THE CAR IS MOVING AND OCCURS RANDOMLY.

8/19/2020

HERE IS A DISCUSSION ABOUT THE DANGERS OF THE REAR SEATS IN THE MODEL X: HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/CONCERN-ABOUT-HEAD-INJURY-THIRD-ROW-SEATING SNIP**THE THIRD ROW SEATS ARE CLEARLY EXCEEDINGLY DANGEROUS FOR MEDIUM-TALL PASSENGERS. IT IS JUST A MATTER OF TIME (IF IT HAS NOT HAPPENED ALREADY) THAT SOMEONE IS KILLED OR SUFFERS DEVASTATING NECK INJURIES FROM THIS SEATING/ROOF DESIGN. THE PROBLEM IS THAT SOMEONE CAN SIT 'COMFORTABLY' IN THAT SEAT AND THINK THEY ARE SAFE, BUT IN EVEN A MINOR FRONTAL CRASH THEIR FOREHEAD WOULD STRIKE THE REAR HATCH-WINDOW-FRAME CROSS MEMBER, VIOLENTLY ROTATING THE HEAD BACKWARDS, BREAKING THE PERSON'S NECK. TESLA 'CLEVERLY' USED THE GLASS HATCH ROOF TO ALLOW MORE HEADROOM WITH A LOWER AERODYNAMIC ROOF, BUT THIS JUST MEANS PEOPLE MIGHT SIT IN THIS SEAT WHO ARE TOO TALL TO SURVIVE THERE IN EVEN A MINOR FRONTAL IMPACT ACCIDENT. TESLA SHOULD HAVE A DISCLAIMER (HEIGHT RESTRICTION?) ABOUT THIS ISSUE.** THE THREAD ALSO DISCUSSES THE DANGER TO CHILDREN IN A BOOSTER SEAT. IT APPEARS THAT THE AUTHORITIES ARE PERMITTING TESLA TO SELF REGULATE IN THESE MATTERS OF SAFETY. OWNERS HAVE THE BELIEF THAT TESLA IS THE SAFEST CAR IN THE WORLD AND THAT TESLA CAN BE TRUSTED TO DO THE RIGHT THING. I AM OF THE OPINION THAT SUCH FAITH IS NOT JUSTIFIED. PLEASE INVESTIGATE TO PREVENT SOMEONE BEING KILLED OR RENDERED QUADRIPLEGIC. THANK YOU. CONCERNED CITIZEN.

10/24/2017

THE CAR SUDDENLY TOOK OVER AND ACCELERATED BEYOND CONTROL WHILE I PULLED THE CAR INTO A PARKING SPACE. FRONT AIRBAGS WERE DEPLOYED AND THE FRONT END OF THE CAR WAS DAMAGED BEYOND REPAIR. THE CAR WAS TOTALED.

7/21/2018

I WAS DRIVING HOME IN MY MODEL X ON LAWRENCE EXPRESSWAY (8-LANE EXPRESSWAY) IN SANTA CLARA, CA AND STOPPED AT THE RED LIGHT. WHEN THE LIGHT TURNED GREEN, I PUSHED ON THE GAS AND NOTICED THAT THE CAR DID NOT MOVE AND PUT ITSELF INTO PARK. I COULD NOT PUT THE CAR INTO GEAR. THE MAIN SCREEN FLASHED SEVERAL WARNINGS THAT INCLUDED: PARK ASSIST UNAVAILABLE AUTOMATIC EMERGENCY BRAKING DISABLED. CAR NEEDS SERVICE TRACTION CONTROL DISABLED. STABILITY CONTROL DISABLED. I PUT ON THE BLINKERS, CALLED TESLA ROADSIDE AND THEY ASKED THAT I RESTART THE VEHICLE BY HOLDING THE 2 CONTROL BUTTONS ON THE STEERING WHEEL, HOWEVER BY DOING SO, WOULD STOP THE BLINKERS FROM BLINKING. I FELT THAT WOULD'VE BEEN UNSAFE BECAUSE I WAS IN LANE 2 HEADING SOUTHBOUND ON AN 8-LANE EXPRESSWAY, AND CARS WERE COMING FROM BEHIND ME PRETTY FAST. ROADSIDE ASKED THAT I CALL 911, WHICH I DID, AND THEY THEN SENT A TOW TRUCK TO GET ME OUT OF MY SITUATION. VIDEO OF WHAT HAPPENED LOCATED HERE HTTPS://YOUTU.BE/9I9SGHTMD7C

6/4/2018

TESLA MODEL X P100D THE ACCELERATOR PEDAL SNAPPED IN HALF. WAS AT A DEAD STOP AND DID A FULL ACCELERATION RUN. CAR WAS GOING ABOUT 30 MPH AND JUST STOPPED ACCELERATING. I PULLED OVER TO SHOULDER AND STOPPED. WASN'T QUITE SURE WHAT HAD HAPPENED AT FIRST THEN SAW THE PEDAL LAYING ON THE FLOOR. HIGHWAY EXIT RAMP

8/4/2019

I WAS DRIVING HOME IN MY MODEL X ON LAWRENCE EXPRESSWAY (8-LANE EXPRESSWAY) IN SANTA CLARA, CA AND STOPPED AT THE RED LIGHT. WHEN THE LIGHT TURNED GREEN, I PUSHED ON THE GAS AND NOTICED THAT THE CAR DID NOT MOVE AND PUT ITSELF INTO PARK. I COULD NOT PUT THE CAR INTO GEAR. THE MAIN SCREEN FLASHED SEVERAL WARNINGS THAT INCLUDED: PARK ASSIST UNAVAILABLE AUTOMATIC EMERGENCY BRAKING DISABLED. CAR NEEDS SERVICE TRACTION CONTROL DISABLED. STABILITY CONTROL DISABLED. I PUT ON THE BLINKERS, CALLED TESLA ROADSIDE AND THEY ASKED THAT I RESTART THE VEHICLE BY HOLDING THE 2 CONTROL BUTTONS ON THE STEERING WHEEL, HOWEVER BY DOING SO, WOULD STOP THE BLINKERS FROM BLINKING. I FELT THAT WOULD'VE BEEN UNSAFE BECAUSE I WAS IN LANE 2 HEADING SOUTHBOUND ON AN 8-LANE EXPRESSWAY, AND CARS WERE COMING FROM BEHIND ME PRETTY FAST. ROADSIDE ASKED THAT I CALL 911, WHICH I DID, AND THEY THEN SENT A TOW TRUCK TO GET ME OUT OF MY SITUATION. VIDEO OF WHAT HAPPENED LOCATED HERE HTTPS://YOUTU.BE/9I9SGHTMD7C

6/4/2018

RE: 2017 TESLA MODEL X: VIN# [XXX] WE WANT TO CLARIFY THE POWERTRAIN OF THIS VIN # IS 90D OR 100D; AS THE VIN DECODE WEBSITE INDICATED THAT THE POWERTRAIN IS 90D; BUT THE FINAL CONTRACT STATED IT'S 100D; SO THE PRICE DIFFERENCE IS US$3.5K TO US$7.5K HIGHER. THANK YOU IN ADVANCE FOR CONFIRMATION OF THE ACTUAL POWERTRAIN TYPE OF VIN# [XXX] UPON RECEIPT OF THIS REQUEST. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/4/2018

THE MCU (MEDIA CONTROL UNIT) ALSO KNOWN AS THE INFOTAINMENT CENTER WENT OUT ON MY 2017 TESLA MODEL X. WHEN THIS UNIT WENT OUT, I LOST THE ABILITY TO USE THE TURN SIGNALS, THE BACK UP CAMERA, MOST OF THE CONTROLS TO CHANGE SETTINGS FOR THE CAR AND THE CAR WAS NO LONGER ABLE TO ACCEPT A CHARGE. THE CAR WAS IN THE DRIVEWAY AT HOME WHEN THIS HAPPENED AND I TRIED TO SCHEDULE AN APPOINTMENT WITH TESLA TO GET THIS RESOLVED. THEY TOLD ME THAT THE PART WAS ON BACK ORDER AND THAT THEY COULD NOT TAKE THE CAR IN AT THE TIME. IT WOULD BE ABOUT A MONTH BEFORE THEY WERE ABLE TO GET THE PART AND THAT I COULD STILL DRIVE THE CAR. THEY ALSO ASKED ME TO KEEP THE CAR CHARGED BUT I ALSO LET THEM KNOW THAT THE CAR IS UNABLE TO DO SO AT HOME. HE ASKED ME TO TAKE IT TO TESLA SUPERCHARGING STATION AND TRY THERE. I LET THEM KNOW THAT MY TURN SIGNALS WERE NO LONGER WORKING AND THE TECHNICIAN TOLD ME THAT HAND SIGNALS WERE STILL AN ACCEPTABLE FORM OF VEHICLE DIRECTION/MOVEMENT INDICATION. WELL, I TOOK IT TO THE SUPERCHARGING STATION WITH THE TURN SIGNALS AND REAR CAMERA NOT WORKING AND THE CAR WOULD NOT CHARGE SO I HAD TO TAKE IT HOME AGAIN DRIVING WITHOUT TURN SIGNALS ON THE FREEWAY. I FINALLY CONVINCED THEM THE CAR WAS NOT SAFE TO DRIVE AND THAT THE CAR WOULD LOSE ALL ITS BATTERY RESERVE BEFORE I THEY WERE ABLE TO TAKE MY APPOINTMENT SO THE TECHNICIAN ASKED ME TO DRIVE IT INTO THE SAN FRANCISCO TESLA SERVICE CENTER

8/15/2020

THE COMPUTER SCREEN WENT DEAD CAN'T TURN ON HEAT OR AC, OPEN SIDE MIRROR OR CHARGE THE CAR

1/13/2021

THE REAR LINKAGES, RIGHT FRONT SUSPENSION, AND UPPER LINKAGES WHICH IS THE PROBLEM IN CHINA HAS BEEN A PROBLEM WITH MY CAR SINCE DAY 1.

5/2/2021

Tesla Full Self Driving FSD is too dangerous for public street experiments. The video evidence is not from my vehicle but mine does sudden automatic unexpected swerving the same way: Twitter video shows the automatic system swerved toward a bicyclist and the driver was able to grab the steering wheel to manually abort the system. This automatic system with numerous close calls should not use the public as dummies for testing. https://twitter.com/TaylorOgan/status/1491224700303060992?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1491224700303060992%7Ctwgr%5E%7Ctwcon%5Es1_&ref_url=https%3A%2F%2Fteslamotorsclub.com%2Ftmc%2Fthreads%2Ffsd-beta-videos-and-questions-for-fsd-beta-drivers.210858%2Fpage-268

2/9/2022

HERE IS A MODEL X IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=27010294&ROWNUMBER=13&LOADRECENT=TRUE THE SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS. THE AIR-BAGS HAVE DEPLOYED BECAUSE THE CAR STOPPED ABRUPTLY WHEN ALL FOUR WHEELS JAMMED UP IN THE WHEEL WELLS. THERE IS NO COLLISION DAMAGE. THE ONLY DAMAGE TO THE CAR IS SELF INFLICTED DUE TO THE SUSPENSION COLLAPSE. PLEASE INVESTIGATE THE REASONS FOR THESE FREQUENT FAILURES IN ALMOST NEW CARS. IN THIS THREAD AN OWNER REPORTS A PROBLEM WITH THE AIR SUSPENSION IN A BRAND NEW CAR: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MY-MODEL-S-100D-BROKEN-IMMEDIATELY-AFTER-I-TOOK-DELIVERY.104956/ SNIP** NOT 3 MINUTES INTO MY FIRST DRIVE, I WAS MET WITH AN ERROR ON THE DASHBOARD AND CENTER SCREEN THAT SAID "AIR SUSPENSION NEEDS SERVICE, CONTACT TESLA SERVICE". I DECIDED TO DRIVE BACK TO THE DELIVERY CENTER AND SHOW THEM, BUT THEY WEREN'T ABLE TO FIX IT. SO 30 MINUTES INTO OWNERSHIP OF MY BRAND NEW 100D AND I WAS ALREADY DRIVING IT TO THE SERVICE CENTER. THEY TOOK THE CAR AT AROUND 4 PM AND IT'S 10:30 AM THE NEXT DAY AND HAVEN'T HEARD BACK YET.** PLEASE NOTE THAT I AM REPORTING THESE SUSPENSION COMPLAINTS IN THE INTERESTS OF PUBLIC SAFETY. A DUMMY USA ADDRESS HAS BEEN USED TO SATISFY YOUR WEBSITE REQUIREMENTS BUT MY CORRECT NAME AND EMAIL ADDRESS IS SUPPLIED. I HAVE BEEN INFORMED THAT IT IS LEGITIMATE FOR A NON OWNER AND NON USA RESIDENT TO FILE COMPLAINTS. THANK YOU. CONCERNED CITIZEN. *TR

12/29/2017

TL* THE CONTACT OWNS A 2017 TESLA MODEL X. WHILE ATTEMPTING TO PARK THE VEHICLE AND APPLY THE BRAKES AT 5 MPH, THE VEHICLE PICKED UP SPEED. AS A RESULT OF THE FAILURE, THE VEHICLE CRASHED INTO A SCHOOL BUILDING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ACCELERATOR PEDAL WAS DEPRESSED TO CAUSE THE COLLISION. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THERE WAS NO RECALL RELATED TO THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 800.

2/16/2018

I WAS DRIVING HOME IN MY MODEL X ON LAWRENCE EXPRESSWAY (8-LANE EXPRESSWAY) IN SANTA CLARA, CA AND STOPPED AT THE RED LIGHT. WHEN THE LIGHT TURNED GREEN, I PUSHED ON THE GAS AND NOTICED THAT THE CAR DID NOT MOVE AND PUT ITSELF INTO PARK. I COULD NOT PUT THE CAR INTO GEAR. THE MAIN SCREEN FLASHED SEVERAL WARNINGS THAT INCLUDED: PARK ASSIST UNAVAILABLE AUTOMATIC EMERGENCY BRAKING DISABLED. CAR NEEDS SERVICE TRACTION CONTROL DISABLED. STABILITY CONTROL DISABLED. I PUT ON THE BLINKERS, CALLED TESLA ROADSIDE AND THEY ASKED THAT I RESTART THE VEHICLE BY HOLDING THE 2 CONTROL BUTTONS ON THE STEERING WHEEL, HOWEVER BY DOING SO, WOULD STOP THE BLINKERS FROM BLINKING. I FELT THAT WOULD'VE BEEN UNSAFE BECAUSE I WAS IN LANE 2 HEADING SOUTHBOUND ON AN 8-LANE EXPRESSWAY, AND CARS WERE COMING FROM BEHIND ME PRETTY FAST. ROADSIDE ASKED THAT I CALL 911, WHICH I DID, AND THEY THEN SENT A TOW TRUCK TO GET ME OUT OF MY SITUATION. VIDEO OF WHAT HAPPENED LOCATED HERE HTTPS://YOUTU.BE/9I9SGHTMD7C

6/4/2018

Car shudders at the acceleration. Service center said it’s a widely known issue with front half shaft and clevis mount. Tesla already admits it is a design fault but wouldn’t cover it under the drive unit warranty. Can nhtsa make it a recall? Thanks

1/15/2022

TOUCH SCREEN EXTREMELY SLUGGISH, SOMETIMES UNRESPONSIVE DURING DRIVING TRIP, LOSING MANY ACTIVE SAFETY FEATURES SUCH AS FORWARD COLLISION WARNING, SIDE COLLISION WARNING, REAR VIEW CAMERA, ACTIVE NAVIGATION LEADING TO DISTRACTIONS FROM TRYING TO USE ALTERNATIVE HAND PHONE NAVIGATION. LOST SPEEDOMETER FUNCTION WHILE DRIVING AS SHOWN ON IMAGE BELOW MAKING DRIVING UNSAFE. IMAGE BELOW SHOWED DRIVING ON A CITY STREET WHILE BOTH CONTROL SCREENS CENTER AND DRIVER SIDE BECAME FROZEN LEADING TO PANICKING DISTRACTIONS. CAR OFTEN SLOW TO BOOT UP OR WAKE UP, TAKING SEVERAL MINUTES, IN ORDER TO BE DRIVABLE. THIS SITUATION MAY BECOME UNSAFE IN CASE OF REAL EMERGENCY REQUIRING TO DRIVE THE VEHICLE IMMEDIATELY

12/31/2020

THE REAR LINKAGES, RIGHT FRONT SUSPENSION, AND UPPER LINKAGES WHICH IS THE PROBLEM IN CHINA HAS BEEN A PROBLEM WITH MY CAR SINCE DAY 1.

5/2/2021

The contact owns a 2017 Tesla Model X. The contact stated the MCU home screen intermittently failed to operate while driving at various speeds. The contact then received notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.

6/15/2021

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact took the vehicle to a local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

10/1/2021

WHILE BACKING DOWN AN INCLINE, WHEN THE REAR WHEEL ROLLED ONTO FLAT ROAD SURFACE THE PASSENGER REAR WHEEL MOUNTING ARM BROKE FROM FRAME. NO OBJECT OR EXTERNAL FORCE CAUSE THE BREAKAGE. THE WHEEL ASSEMBLY WAS NO LONGER ABLE TO TRACK STRAIGHT AS THE ASSEMBLY WAS AT AN ABNORMAL ANGLE DUE TO THE METAL ARM MOUNT SHEARED FROM THE FRAME. NO TIRE OR RIM DAMAGE OCCURRED. VEHICLE WAS CAREFULLY FLAT BEDDED TO MANUFACTURER'S SERVICE CENTER IN MILFORD CT.

2/10/2020

The specific issue happen while I was I was pulling out of my driveway. The front passenger side suddenly started squeaking. After getting on the highway and accelerating, the car started shaking, and making louder and louder noises. Inspecting the assembly next to the front passenger side tire, I saw that the control arm assembly was making metal on metal contact and the wheel was not horizontally in place (it wiggles on steering). I took the car to the service center. They confirmed that the control arm assembly is corroded and that the issue could cause an accident if it happens while driving as I could lose steering control.

7/9/2021

VEHICLE CENTRAL TOUCHSCREEN RANDOMLY "REBOOTS" EVEN WHILE DRIVING. SCREEN WILL GO BLACK AND TAKE 2-5 MINUTES TO POWER BACK ON. SCREEN ALSO FREEZES UP WITH INCREASING REGULARITY (SEVERAL TIMES A WEEK) FORCING MANUAL REBOOT. WHEN REBOOTING BACKUP CAMERA, AND AUDIBLE PARKING SENSOR CHIMES ARE DISABLED. ALSO TURN SIGNAL NOISE INDICATOR IS DISABLED. DATE OF INCIDENT IS TODAY'S DATE BUT ISSUE HAS BEEN ONGOING AND INCREASING IN FREQUENCY FOR THE PAST 12 MONTHS.

11/16/2020

MAIN CENTRAL DISPLAY FREEZING, UNRESPONSIVE.AFFECTS RADIO, REAR VIEW CAMERA ALERT WARNING SOUNDS. REQUIRES TO REBOOT FOR IT TO WORK. NEWER MODEL WAS EQUIPPED WITH 64GB MEMORY CARD TO SOLVE THE ISSUE (CURRENTLY HAS 8GB). HAS HAPPENED IN MLTIPLE OCASIONES.

11/20/2020

MAIN CENTRAL DISPLAY FREEZING, UNRESPONSIVE.AFFECTS RADIO, REAR VIEW CAMERA ALERT WARNING SOUNDS. REQUIRES TO REBOOT FOR IT TO WORK. NEWER MODEL WAS EQUIPPED WITH 64GB MEMORY CARD TO SOLVE THE ISSUE (CURRENTLY HAS 8GB). HAS HAPPENED IN MLTIPLE OCASIONES.

11/20/2020

TOUCHSCREEN FAILURE IN EITHER COMPLETE BLACK SCREEN OR UNRESPONSIVE DURING DRIVING. IN ADDITIONAL, PARTIAL FUNCTION LOSS OF THE INSTRUCTION PANELS IN THE MEAN TIME. THIS IS HAPPENING ONCE EVERY FEW MONTHS THAT FORCE ME HAVE TO STOPPED ON THE ROAD TO REBOOT/DEEP REST THE SYSTEM. WHEN ITS FAILED I LOSS VIEW OF REAR CAMERA, CANNOT OPERATE HVAC (DEFOGGING) LIGHT, AND LOSS OF THE PARKING ASSISTANT SUPPORT. FURTHERMORE I SUSPECT THIS DEFECTS ALSO RENDERS MY INTERNAL WEB BROWSER UNUSABLE AND COVERTLY LOSING OF NAVIGATION VOICE PROMPT. I AWARE THE CAUSE OF THIS ISSUE FROM NHTSA INVESTIGATION EA-20-003. HOWEVER, WHEN CONTACT TESLA FOR THIS ISSUE THEY SIMPLY REFUSE TO FIX THE DEFECTS EMMC CITING I HAVE TO PROVIDE SPECIFIC DATE AND TIME OF FAILURE, WHICH IS UNREASONABLE UNLESS THE DRIVER IS ALREADY AWARE THE DETAIL OF THIS DEFECTS AND TAKING SPECIFIC NOTE FOR THE OCCURRENCE. HOWEVER, I LUCKILY MADE A NOTE FOR THE OCCURRENCE AT THE TIME, BUT TESLA STILL REFUSE TO REPLACE THE DEFECTS UNIT CITING THEY LOSS THE LOG OF MY INCIDENT. THEN, THEY PUSHED A SOFTWARE UPGRADE SIMPLY DEFER THE PROBLEM FROM HAPPENING. FURTHERMORE, IN THIS PANDEMIC SITUATION, MANY PEOPLE ARE TRYING TO AVOID OF GOING OUT AS MUCH AS POSSIBLE. MY POINT IS THEIR DEFECTS ALREADY CAUSE MATERIALIZED DAMAGE TO THE EMMC, WHICH HAS A FIXED LIFESPAN FOR THE CYCLE OF WRITES. IT SHOULD BE REQUIRED A RECALL FOR THESE DEFECTS DEVICE WILL FAILED SOONER OR LATER.

12/4/2020

The contact owns a 2017 Tesla Model X. The contact stated the MCU home screen intermittently failed to operate while driving at various speeds. The contact then received notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.

6/15/2021

The contact owns a 2017 Tesla Model X. The contact stated that while driving at various speeds, the center display would inadvertently turn blank or reset on its own. The contact stated that the rear-view camera would inadvertently turn blank and the center display would take more than five minutes to reset while driving. The contact also stated that the audio sound of the vehicle would fail to work, including the turn signal beeping sound. The vehicle was taken to a Tesla service center who reset the software; however, the failure had been reoccurring while driving. The vehicle was taken to a second Tesla service center, Tesla (320 W Golf Rd, Schaumburg, IL 60195) several times and the software was reloaded; however, the failure persisted. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The vehicle was not repaired. The approximate failure mileage was 19,000. Parts distribution disconnect. Consumer stated it appears the chips are available, and Tesla has chosen to sell an upgrade rather than comply with the recall.

12/13/2021

During hard rainfall the software of the vehicle issues an error: the windshield wipers, headlights, taillights and turn signal all stop working. Lane assist and parking assist fail as well. Sometimes the vehicle shifts into park when you stop. After stopping the vehicle, the doors won't open so you cannot exit the car. It does not matter if the car is moving or stationary when the software fails. You have to reboot the car and hope it resolves, usually it doesn't, or most often just wait to time the software glitch for the moment when the functions are temporarily enabled, specifically when trying to exit the car. We have taken this vehicle to Tesla for this issue multiple times and they have not solved it. This vehicle is a safety hazard, and a legal issue since the headlights and taillights go out, leaving you to drive without them in the dark.

10/24/2021

Since installing the latest update (2021.24.48), my vehicle is suddenly experiencing: * frequent bogus forward collision warnings (several per day) * instrument cluster outages (black screen) * sudden autopilot shutdowns caused by center display communication failures (MCU) Other people with significantly different configurations (e.g. with the eMMC repair done, with autopilot hardware version 1, etc.) have experienced similar failures. This seems to be a very serious software regression that needs to be addressed immediately.

3/1/2022

HERE IS A DISCUSSION ABOUT THE DANGERS OF THE REAR SEATS IN THE MODEL X: HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/CONCERN-ABOUT-HEAD-INJURY-THIRD-ROW-SEATING SNIP**THE THIRD ROW SEATS ARE CLEARLY EXCEEDINGLY DANGEROUS FOR MEDIUM-TALL PASSENGERS. IT IS JUST A MATTER OF TIME (IF IT HAS NOT HAPPENED ALREADY) THAT SOMEONE IS KILLED OR SUFFERS DEVASTATING NECK INJURIES FROM THIS SEATING/ROOF DESIGN. THE PROBLEM IS THAT SOMEONE CAN SIT 'COMFORTABLY' IN THAT SEAT AND THINK THEY ARE SAFE, BUT IN EVEN A MINOR FRONTAL CRASH THEIR FOREHEAD WOULD STRIKE THE REAR HATCH-WINDOW-FRAME CROSS MEMBER, VIOLENTLY ROTATING THE HEAD BACKWARDS, BREAKING THE PERSON'S NECK. TESLA 'CLEVERLY' USED THE GLASS HATCH ROOF TO ALLOW MORE HEADROOM WITH A LOWER AERODYNAMIC ROOF, BUT THIS JUST MEANS PEOPLE MIGHT SIT IN THIS SEAT WHO ARE TOO TALL TO SURVIVE THERE IN EVEN A MINOR FRONTAL IMPACT ACCIDENT. TESLA SHOULD HAVE A DISCLAIMER (HEIGHT RESTRICTION?) ABOUT THIS ISSUE.** THE THREAD ALSO DISCUSSES THE DANGER TO CHILDREN IN A BOOSTER SEAT. IT APPEARS THAT THE AUTHORITIES ARE PERMITTING TESLA TO SELF REGULATE IN THESE MATTERS OF SAFETY. OWNERS HAVE THE BELIEF THAT TESLA IS THE SAFEST CAR IN THE WORLD AND THAT TESLA CAN BE TRUSTED TO DO THE RIGHT THING. I AM OF THE OPINION THAT SUCH FAITH IS NOT JUSTIFIED. PLEASE INVESTIGATE TO PREVENT SOMEONE BEING KILLED OR RENDERED QUADRIPLEGIC. THANK YOU. CONCERNED CITIZEN.

10/24/2017

I TOOK MY 3 YEAR OLD SON TO THE TESLA SHOWROOM IN FASHION ISLAND NEWPORT BEACH CA. MY SON SAT IN THE 3RD ROW TRYING IT OUT, THEN HE TRIED TO EXIT FROM THE SIDE. THEN HE ACCIDENTALLY PRESSED ON THE BUTTON ON THE SECOND ROW SEAT. THE SEAT MOVED BACK SMASHING HIS HEAD AGAINST THE SIDE OF THE DOOR. HIS WHOLE HEAD AND NECK AND SHOULDER WAS STUCK INBETWEEN THE SEAT AND THE SIDE OF THE DOOR FOR OVER A MINUTE, UNTIL WE WERE ABLE TO PULL HIM OUT OF THERE. HE GOT BRUISES ON THE CHEEK, AND LEFT EAR WAS BRIGHT RED FROM THE IMPACT.

2/24/2018

THE CAR SUDDENLY TOOK OVER AND ACCELERATED BEYOND CONTROL WHILE I PULLED THE CAR INTO A PARKING SPACE. FRONT AIRBAGS WERE DEPLOYED AND THE FRONT END OF THE CAR WAS DAMAGED BEYOND REPAIR. THE CAR WAS TOTALED.

7/21/2018

TL* THE CONTACT OWNS A 2017 TESLA MODEL X. WHILE OPERATING THE VEHICLE, THE BACKUP CAMERA MALFUNCTIONED AND CAUSED THE VEHICLE TO BACK INTO A SECOND VEHICLE. WHILE IN REVERSE, THE IMAGE DISPLAYED ON THE BACKUP CAMERA WAS A PREVIOUS IMAGE RATHER THAN A LIVE IMAGE AND DID NOT DISPLAY WHAT WAS ACTUALLY BEHIND THE VEHICLE AT THE TIME OF THE CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,000.

3/22/2019

WHILE DRIVING IN AUTOPILOT MY MCU (TESLA CONTROLLER) OCCASIONALLY FAILS. THIS MEANS THE AUTOPILOT COMPUTER WORKS FINE BUT ALL AUDIO NOTIFICATIONS DO NOT WORK. THE AUTOPILOT WILL CHANGE LANES FOR ME WITHOUT THE NORMAL AUDITORY NOTIFICATION. TURN SIGNALS ARE SILENT. THE MCU WILL THEN COMPLETELY FREEZE (NO TOUCH INPUT AND GPS FROZEN WHILE DRIVING) REQUIRING EITHER A MANUAL REBOOT BY MYSELF OR IT CRASHES COMPLETELY AND REBOOTS ITSELF. 5 VISITS TO MY SERVICE CENTER IN THE PAST 13 MONTHS OF OWNERSHIP TO ADDRESS THIS ISSUE HAVE NOT RESULTED IN A RESOLUTION. THEY TELL ME THEY "FLASHED THE STORAGE" OR "UPGRADED THE FIRMWARE" BUT THE CAR CONTINUES TO PROVE THIS DID NOT RESOLVE THE ISSUE. AUTOPILOT FUNCTIONING WITHOUT NOTIFYING THE USER OF MANEUVERS COULD BE DEADLY. IT IS A SELF DRIVING CAR BUT STILL REQUIRES DRIVERS TO PAY ATTENTION AND TAKE OVER IF AUTOPILOT MAKES A FAULTY DECISION. I HAVE VIDEOS OF THIS HAPPENING. ATTACHED I HAVE UPLOADED INVOICES FROM THE SERVICE CENTER SHOWING I HAVE BROUGHT MCU FAILURE ISSUES TO THEM ON MULTIPLE OCCASIONS AND CONTINUE TO HAVE ISSUES. NOTE THAT LINE ITEM 14 ON THE INVOICE DATED 01132021 TESLA INACCURATELY STATES MY NO AUDIO ON AUTOMATIC LANE CHANGE ISSUE. I REQUESTED THEY REPHRASE THIS ISSUE TO THE ISSUE I REPORTED BUT THEY REFUSE TO PUT THIS IN WRITING. WHY? SUSPICIOUS.

1/13/2021

THE COMPUTER SCREEN WENT DEAD CAN'T TURN ON HEAT OR AC, OPEN SIDE MIRROR OR CHARGE THE CAR

1/13/2021

The contact owns a 2017 Tesla Model X. The contact stated while exiting the driveway and attempting to make a turn, the steering wheel became difficult to maneuver. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and the steering wheel would continually go from difficult to maneuver to loose while driving. The dealer was not made aware of the failure. The manufacturer was made aware of the failure and referred the contact to the dealer. The vehicle was repaired. The approximate failure mileage was 45,000.

8/27/2021

The contact owns a 2017 Tesla Model X. The contact stated while reversing there was no image displayed on the infotainment screen. The contact stated that the failure occurred intermittently. The contact stated that the center front camera failed to record. The vehicle was taken to the dealer who stated that no failure was found. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) and scheduled an appointment with the dealer however, the dealer cancelled the appointment. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 49,000.

10/13/2021

I have popped multiple tires on the railroad tracks on Harry Bridges but this time it ruined TWO rims as well as popping the tires. It's directly next to my job site and have no way of avoiding it. Please help.

11/4/2021

The contact owns a 2017 Tesla Model-X. The contact stated while parked in a parking lot, the contact depressed the brake pedal and was not sure if she had placed the vehicle into reverse, the vehicle accelerated backward and hit the back wall across from her parked vehicle. The vehicle trunk lid and the bumper were damaged and crumpled. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer but was advised by the manufacturer to take the vehicle to a body shop. The vehicle had not been repaired. Additionally, the contact stated that the vehicle would lurch forward when it would be placed into drive. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,000.

4/27/2022

The contact owns a 2017 Tesla Model X. The contact initially stated that the MCU screen would intermittently go blank while driving at various speeds without warning. The contact then received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) and once parts were available, the vehicle was repaired. A few days after the repair, the contact stated that the screen intermittently failed without warning while driving. The contact took the vehicle back to the service center and was informed that he could either replace the entire instrument cluster screen or pay for a new chip (EMMC2) to update the instrument panel. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 52,000.

5/12/2022