2015 Tesla Model S Owner Complaints

PLEASE NOTE: I HAVE SUPPLIED THE VIN OF A DIFFERENT CAR IN ORDER TO BE ABLE TO FILE THIS REPORT. I HAVE ALSO SUPPLIED A MADE UP ADDRESS BUT ONLY BECAUSE I NEEDED TO SO AS TO COMPLY WITH THE WEBSITE REQUIREMENTS. I HAVE REPORTED PREVIOUSLY THAT THE SUSPENSIONS OF THE TESLA MODEL S HAVE A DESIGN WEAKNESS. HERE IS FURTHER PROOF. THIS REPORT WAS POSTED ON THE TESLA MOTOR FORUM TODAY AND SHOWS A PHOTOGRAPH OF A CAR WHOSE SUSPENSION HAS COLLAPSED AFTER RUNNING OVER A POTHOLE. THIS POTHOLE WAS NOT BAD ENOUGH TO DAMAGE THE CAR, THE WHEEL OR THE TIRE BUT THE SUSPENSION HAS COLLAPSED AND CANTED OVER AT A SEVERE ANGLE. I'LL QUOTE FROM THE POST IN CASE IT GETS DELETED FROM THE FORUM. (I'VE SAVED A COPY) POTHOLE IN VIDOR TEXAS TOOK THE P85 DOWN THIS WAS GOING TO BE AN AWESOME ROAD TRIP NOTE, BUT UNFORTUNATELY INSTEAD IT'S A TALE OF CAUTION. ON MILE ~800 OF THE TRIP, WE FOLLOWED THE GPS DIRECTIONS TO GET OFF THE HIGHWAY TO SKIP SOME TRAFFIC. UNFORTUNATELY THE EXPECTED ON RAMP WAS CLOSED, SO WE ENDED UP ON A POORLY MAINTAINED STRETCH OF FEEDER ROAD JUST OUTSIDE VIDOR. RIGHT AFTER THE FORCED U-TURN SO WE DIDN'T END UP IN THE NECHES RIVER, I AVOIDED A POTHOLE ONLY TO HIT ANOTHER... AND THIS ONE WAS BAD. SO BAD, IN FACT, THAT WE BECAME ONE OF THREE CARS WITH OUR HAZARDS ON RIGHT AFTER IT DUE TO DAMAGE TO THE CARS. I THOUGHT I HAD POPPED A TIRE, BUT WHEN I GOT OUT, IT WAS MUCH WORSE. MY REAR PASSENGER TIRE IS NOW AT SUCH A STRONG CAMBER THAT IT IS RUBBING THE WHEEL WELL. WE HAVE NOW BEEN STRANDED FOR 2 HOURS WHILE A TOW TRUCK DRIVES IN FROM HOUSTON TO PICK US UP AND TAKE US TO THE TESLA AUTHORIZED REPAIR SHOP. WISH US LUCK. PHOTO TEXAS REGISTRATION NUMBER IS P05283

10/18/2015

PLEASE NOTE I HAVE USED A FICTITIOUS ADDRESS TO SATISFY THE REQUIREMENTS OF THE WEBSITE. I AM NOT A US RESIDENT, JUST A CONCERNED CITIZEN I HAVE ALREADY REPORTED THAT THERE IS A PROBLEM WITH THE TESLA REAR SUSPENSION AND I AM FINDING SEVERAL CASE WHERE THE FRONT SUSPENSION HAS FAILED AND CAUSED A CRASH. THIS VEHICLE HAS CRASHED AND BURNED AND IS FOR SALE AS SALVAGE. HTTPS://WWW.IAAI.COM/VEHICLES/VEHICLEDETAILS.ASPX?AUCTIONID=0&ITEMID=19224036&ROWNUMBER=0&LOADRECENT=TRUE I HAVE ENLARGED THE IMAGES AND YOU CAN SEE THAT THE LH SUSPENSION HAS COME APART AND THE SUSPENSION ARM IS LYING ON THE GROUND. THE FRONT STEEL SAFETY GIRDER IS UNDAMAGED SO THE SUSPENSION COULD NOT HAVE BEEN DAMAGED BY HITTING AN OBJECT. THE RIM AND SPOKES OF THE WHEEL ARE INTACT ALSO. THE CRASH(?) CAUSED A FIRE IN THE BATTERY PACK. I BELIEVE THESE CARS POSE A SERIOUS RISK TO THE DRIVER AND OTHER ROAD USERS.

10/20/2015

THE CAR WAS BEING SLOWLY PULLED INTO A PARKING SPACE AT A BANK WHEN IT EXPECTANTLY ACCELERATED. IT JUMPED A CURB, PASSED THOUGH SHRUBS, CLIPPED A TREE, AND WAS ABLE TO BE STEERED AWAY FROM A LIGHT POLE. IT CAME TO REST HALF INTO THE ROAD. THERE WERE SKID MARKS FROM THE ATTEMPTED BRAKING THAT WERE PHOTOGRAPHED. NONE THE SAFETY FEATURES INCLUDING PROXIMITY WARNING, AND COLLISION AVOIDANCE OR AIR BAGS ACTIVATED.

4/29/2016

WHILE DRIVING THE CAR AND ACCELERATING TO HIGHWAY SPEED, WITH AUTOPILOT/TACC ENABLED IT WILL BRAKE HARD FROM HIGHWAY SPEEDS TO AND INCORRECT "KNOWN" 45 MPH (+5 MPH AUTO PILOT THRESHOLD). I USE "KNOWN" AS IT APPEARS TO BE GPS DATA THAT PRESENTS THE MPH. THE ACTUAL SPEED LIMIT IS 65 MPH. DRIVERS WILL NOTICE THE CARS DASH BOARD WILL DISPLAY THE INCORRECT MPH AS WELL. RESULT IS THAT WHEN GETTING ON TO HIGHWAY, IT SLOWS YOU BACK DOWN TO 45-50 MPH. IF ACCELERATING ON AN ON RAMP, WITH CRUISE CONTROL ACTIVE IT WILL SLOW THE VEHICLE. MERGING INTO TRAFFIC ALREADY AT HIGHWAY SPEEDS AND HAVING THE MODEL S CRUISE CONTROL/ AUTOPILOT SLOWING DOWN WILL CAUSE REAR END ACCIDENTS INTO THE MODEL S. THIS SPECIFIC SCENARIO WAS ON A HAS HAPPENED MULTIPLE TIMES AND I HAVE MADE TESLA AWARE OF THE DEFECT/BUG. THIS ALSO HAPPENS WHEN PASSING UNDER OVERPASSES WITH A MPH THAT IS LESS THAN THE HIGHWAY SPEED LIMIT. IT HAS BEEN 3 MONTHS AND IT HAS NOT BEEN CORRECTED. THIS INCIDENT HAPPENED IN A CLOVERLEAF INTERCHANGE. I HAVE UNCOVERED OTHER DEFECTS OF THIS NATURE AND WILL REPORT THEM IN SEPARATE INCIDENTS. ALL INCIDENTS HAVE BEEN SUBMITTED TO TESLA MOTORS AND TO MY KNOWLEDGE THEY ARE PLANNING TO CORRECT THE SITUATION. I HAVE MORE DATA ON THIS SUCH AS GPS LOCATION DATA, LOGS, ECT IF NEEDED.

6/10/2016

TL* THE CONTACT OWNED A 2015 TESLA MODEL S. WHILE DRIVING 55 MPH, THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 500.

10/1/2015

WHILE USING THE AUTOPILOT ON A BUSY I-80 FREEWAY IN SAN FRANCISCO. I WAS DRIVING SOUTH AND IN THE MIDDLE LANE TRYING TO MAKE A LANE CHANGE INTO THE LEFT LANE. I HIT THE SPEED ADJUSTER KNOB INSTEAD OF THE TURN SIGNAL, THIS AUTOMATICALLY INCREASES THE SPEED OF THE CAR WITHOUT INTENDING TO PERFORM SUCH ACTION. THIS ACTION COULD PROVE FATAL IF A BICYCLIST OR OTHER BIKES IN THE CATEGORY ARE IN FRONT. THIS IS A DESIGN FLAW. THE TURN SIGNAL IS TOO CLOSE TO THE SPEED ADJUSTER KNOB, AND I COULD FORESEE A SAFETY INCIDENCE OCCURRING DUE TO THIS LAPSE. THANK YOU. *TR

3/11/2016

CAR WAS PARKED IN THE PARKING LOT . WHILE BACKING THE CAR, IT SPIN FAST OUT OF CONTROL EVEN THOUGH BACKING WAS STARTED AT A VERY SLOW SPEED . CAR STOPPED AFTER HITTING FOUR VEHICLES DIRECTLY, AND ONE OF THE VEHICLE HIT OTHER TWO VEHICLES. MAJOR DAMAGE ON THE TESLA CAR IS ON DRIVER SIDE AT BACK, WHERE IT HIT OTHER CARS. IT SPIN ALMOST 180 DEGREES FACING IN THE OPPOSITE DIRECTION. IT HIT THE CARS ON BOTH SIDE OF THE PARKING LOT LANE .IT ALL HAPPENED IN 2 TO 3 SECONDS. I WONDER, IF THERE IS AUTOMATIC CONTROL IN THE CAR SO THAT IT DOES NOT GO FAST WHILE REVERSING , AS ACCELERATOR SEEMS TO BE VERY SENSITIVE, OR DOES IT GET STUCK? FLOOR MATS IN THE CAR WERE ORIGINAL AND CAME WITH THE CAR.

9/17/2015

ON THE AFTERNOON OF NOVEMBER 25, 2015, I WAS DRIVING INTO A STRIP MALL PARKING LOT. I WAS GOING TO PULL INTO ONE OF THOSE SPACES WHERE YOU CAN PARK PERPENDICULAR TO A SIDEWALK CURB AND THE SIDEWALK LEADS UP TO THE STORE FRONTS. WHEN APPROACHING THE PARKING SPACE, THE CAR WAS ALREADY IN REGENERATIVE BRAKING MODE, AND ACCORDING TO TESLA'S LOGS, THE CAR SLOWED DOWN TO 3.5 MPH. SINCE THE CAR HAD ENOUGH MOMENTUM TO ROLL INTO THE SPACE ON ITS OWN, MY FOOT WAS NOT ON THE ACCELERATOR OR THE BRAKE PEDAL. MY FOOT WAS UP RESTING ON ITS HEEL, READY TO TAP THE BRAKE WHEN IT GOT CLOSE ENOUGH TO THE CURB. WHILE THE CAR WAS COASTING INTO THE SPACE THE MOTOR WAS VERY QUIET. ALL OF A SUDDEN, I HEARD A 'WHIRRING' SOUND FROM THE MOTOR. I DON'T KNOW HOW BETTER TO DESCRIBE IT, THAN TO SAY IT WAS ALMOST LIKE THE MOTOR WENT FROM A STATE OF SLUMBER TO A FULL STATE OF AWARENESS. I BELIEVE THE MOTOR WAS 'WHIRRING' LOUDLY FOR ABOUT A SECOND BEFORE THE CAR TOOK OFF AT SUCH A FAST PACE AND WOUND UP HITTING A BRICK WALL. IT HAPPENED SO QUICKLY, I DIDN'T HAVE ANY TIME TO REACT. AFTER THE IMPACT, I DIDN'T EVEN KNOW THE AIRBAGS DEPLOYED UNTIL I OPENED MY EYES AND SAW THE DEFLATED AIRBAGS IN THE CAR. IT LOOKED LIKE THE CAR JUMPED THE CURB, HIT THE BRICK WALL, BOUNCED BACKWARDS FROM THE IMPACT AND LANDED BACK INTO THE PARKING SPACE. ACCORDING TO TESLA'S LOGS, THE DATA READS THAT THE PEDAL WAS DEPRESSED DOWN TO 97% AND THE CAUSE OF THE ACCIDENT WAS DUE TO DRIVER ERROR. I STAND FIRMLY BY MY STATEMENT THAT MY FOOT WAS NOT ON EITHER THE ACCELERATOR OR THE BRAKE PEDAL WHEN THE CAR ACCELERATED. DATA MAY SHOW THERE WAS PEDAL DEPRESSION BUT I DID NOT DO THE DEPRESSING. THIS WAS DUE TO UNINTENDED ACCELERATION BY THE CAR.

12/15/2015

THIS IS A COMPLAINT ABOUT THE TESLA MODEL S AUTOPILOT SYSTEM WHICH HAS JUST BEEN RELEASED. DESPITE THE DISCLAIMER BY TESLA MOTORS THAT THIS SHOULD BE USED SAFELY WITH HANDS ON THE WHEEL IT IS CLEAR THAT OWNERS ARE NOT GETTING THE MESSAGE. THERE ARE MANY VIDEOS UP ON YOUTUBE SHOWING OWNERS DRIVING FOR LONG DISTANCES TOTALLY HANDS FREE WHILE PAYING LITTLE ATTENTION TO THE ROAD. HERE IS A YOUTUBE VIDEO ENTITLED TESLA AUTOPILOT TRIED TO KILL ME! HTTPS://WWW.YOUTUBE.COM/WATCH?V=MRWXEX8QOXA HE IS USING AUTOPILOT ON AN UNDIVIDED ROAD HERE IS A VIDEO OF SOMEONE DRIVING HANDS FREE HTTPS://WWW.YOUTUBE.COM/WATCH?V=URNPBHLDY0M&FEATURE=YOUTU.BE SURELY IT IS A DANGEROUS IDEA TO ALLOW THIS BETA RELEASE SOFTWARE TO BE GIVEN OUT TO OWNERS OF A TWO AND A HALF TON HIGH POWER VEHICLE. INCIDENTALLY THE CAR WHOSE VIN # I HAVE USED IS A BURNED OUT CAR HTTPS://WWW.IAAI.COM/VEHICLES/VEHICLEDETAILS.ASPX?AUCTIONID=0&ITEMID=19224036&ROWNUMBER=0&LOADRECENT=TRUE SO MUCH FOR THE TITANIUM BATTERY SHIELDS!

10/16/2015

I AM RAISING THIS AS A MAJOR SAFETY CONCERN IN THE PUBLIC INTEREST. THIS CAR IS FOR SALE AT A SALVAGE AUCTION. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=21255219&ROWID=10&PAGESOURCE=VEHICLERESULTS THE TIP OF THE STEERING KNUCKLE HAS SNAPPED OFF AT THE SAME POINT OF WEAKNESS AS HAS HAPPENED IN MANY OTHER INCIDENTS. THE FACT THAT THIS IS A 2015 CAR SHOWS THAT THE DESIGN/MANUFACTURING DEFECT HAS NOT BEEN RECTIFIED. THE WHEEL AND TIRE ARE RELATIVELY UNDAMAGED. THE PATTERN OF FAILURE POINTS TO THIS WEAKNESS BEING THE CAUSE OF CRASHES AND NOT DAMAGE THAT OCCURRED AS A RESULT OF THE CRASH. FAILURE OF THIS PART UNDER BRAKING LOAD WOULD CAUSE THE CASTOR ANGLE TO GO BADLY WRONG AND CAUSE THE WHEEL TO VIOLENTLY SWING TO ONE SIDE. THE STEERING ROD IS FRACTURED IN MANY CASES AND IT IS LIKELY THAT THE SHARP END OF THE BROKEN ROD SPEARING INTO THE WHEEL RIM IS THE CAUSE OF SO MANY SLICED WHEELS AS SHOWN IN FLICKR ALBUMS. HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/ALBUMS/WITH/72157664301101256 ONCE AGAIN, I AM REPORTING THIS TO PROTECT THE PUBLIC. THESE CARS ARE ON THE ROADS ALL OVER THE WORLD AND PRESENT A SERIOUS DANGER TO THE PUBLIC. I HAVE USED A FICTITIOUS USA ADDRESS TO COMPLY WITH YOUR WEBSITE REQUIREMENTS

2/13/2016

HERE IS A TESLA MODEL S IN THE WRECKING YARD. THE FRONT TIRE IS WRENCHED OFF THE RIM AND THIS APPEARS TO HAVE HAPPENED WHILE THE CAR WAS STILL ROLLING FORWARD. EVEN THOUGH THERE HAS BEEN A MAJOR COLLISION THE AIR-BAGS HAVE NOT DEPLOYED. I HAVE PUT TOGETHER A COLLECTION OF PHOTOGRAPHS OF STEERING AND SUSPENSION COMPONENTS FROM TESLA CARS. HTTP://TESLABEARS.CLUB/T/NO-WONDER-THE-WHEELS-SNAP-OFF/68 THE STANDARD OF CONSTRUCTION IS IN MY OPINION ABSOLUTELY APPALLING. TESLA HAS GAINED THE REPUTATION OF BEING THE SAFEST CAR IN THE WORLD. I AM CONVINCED THAT REPUTATION IS MERELY THE RESULT OF TESLA PR HYPE AND THE MYTH IS PERPETUATED BY TESLA ENTHUSIASTS AND INVESTORS. THE NUMBER OF CRASHED TESLAS SHOWING UP IN THE SALVAGE YARDS IS OUT OF ALL PROPORTION TO THE NUMBER OF VEHICLES ON THE ROADS. PLEASE START AN INVESTIGATION INTO THE CAUSES OF ALL THESE CRASHES.

8/6/2016

I DROVE THE CAR INTO A PARKING SPACE AT THE SCHOOL (DESERT CHRISTIAN ELEMENTARY) IN TUCSON ARIZONA ON SEPT 16TH ABOUT 11:05 AM, WHEN THE CAR ACCELERATED ON ITS OWN (UNINTENDED ACCELERATION) AND CRASHED INTO 2 PARKED VEHICLES AND AIRBAGS DEPLOYED AND I SUSTAINED A FRACTURE OF MY RIGHT ARM REQUIRING SURGERY. ALSO MY CAR (THE TESLA MODEL S) WAS DAMAGED AND THE TWO OTHER PARKED CARS.

9/27/2016

HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/46203307/PHOTOS IT HAS BEEN INVOLVED IN A FIRE. THE ALUMINIUM BODYWORK HAS BEEN MELTED AND BURNED AWAY. THE BATTERY PACK APPEARS TO HAVE BEEN THE SOURCE OF THE FIRE. THE AIR-BAGS HAVE NOT BEEN DEPLOYED AND THERE IS NO SIGN OF COLLISION DAMAGE. THE INVESTIGATION INTO TESLA FIRES WAS CANCELLED AFTER TESLA FITTED A LIGHTWEIGHT TITANIUM BATTERY SHIELD AND RELEASED SOME VERY POOR QUALITY VIDEOS DEMONSTRATING THE INVINCIBILITY OF THE BATTERY SHIELD. THE RIDE HEIGHT WAS ALSO RAISED (FOR A FEW WEEKS) BUT SOON WENT BACK TO ULTRA-LOW. A GOOGLE IMAGE SEARCH FOR "TESLA FIRE" SHOWS THAT MANY OF THESE CARS ARE STILL BURSTING INTO FLAMES. PLEASE INVESTIGATE THIS PROBLEM BEFORE MORE TESLA OCCUPANTS ARE INCINERATED. THANK YOU. CONCERNED CITIZEN.

11/15/2017

HERE IS A TESLA MODEL S IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/43880137/PHOTOS IT HAS BEEN TOTALLY DESTROYED BY FIRE. ELON MUSK HAS CLAIMED THAT TESLAS ARE MUCH LESS LIKELY TO CATCH FIRE THAN A GASOLINE POWERED CAR AND THAT THEY ARE NOW EVEN SAFER THAN BEFORE DUE TO THE TITANIUM BATTERY SHIELDS AND THE (TEMPORARILY) RAISED SUSPENSION HEIGHT. A GOOGLE IMAGE SEARCH FOR BURNED TESLA OR TESLA FIRE REVEALS THAT THERE HAVE NOW BEEN AT LEAST 20 TESLAS DESTROYED BY FIRE WHICH IS A VERY LARGE NUMBER IN PROPORTION TO THE NUMBER OF CARS ON THE ROADS. I BELIEVE THAT THE 7 GALLONS OF HOT ETHYLENE GLYCOL IN EVERY TESLA IS A HIGH RISK FACTOR. IF THE LITHIUM BATTERY ALSO BECOMES INVOLVED IN A FIRE IT BURNS INTENSELY AND IS EXTREMELY HARD TO EXTINGUISH. NO OTHER ELECTRIC CAR HAS SUCH A HIGH RISK FACTOR OF HAVING ETHYLENE GLYCOL CARRIED IN RADIATORS AT THE VERY FRONT OF THE CAR PLUS SUCH A LARGE VOLUME OF FLAMMABLE LIQUID COOLANT. PLEASE INVESTIGATE. THANK YOU CONCERNED CITIZEN.

11/21/2017

DOOR HANDLES ARE HEATED TO HIGHT TEMPERATURES FROM EXPOSURE TO SUN LIGHT AND IS BURNING OUR FINGERS.

9/27/2016

REAR DRIVER SIDE DOOR HANDLE WOULD NOT RETRACT 7/2017, NOR COULD BE USED TO OPEN THE DOOR. CAR WAS STATIONARY WHEN ISSUE OCCURRED. HANDLE WAS RARELY USED SINCE PURCHASED NEW 3/2015. HAVE HEARD THIS ISSUE IS COMMON AND APPEARS TO BE A MANUFACTURING DEFECT. SERVICE CENTER SAID COMMON DUE TO COLDER CLIMATE AS WELL. DOOR HANDLES SHOULD NOT BE DEFECTIVE WITHIN THE FIRST FEW YEARS OF PRODUCTION, NOR SHOULD BE AFFECTED BY CLIMATE. PART WAS NOT REPAIRABLE AND NOT COVERED UNDER WARRANTY. TOTAL COST TO REPAIR WAS $882.

4/12/2018

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AFTER MAKING CONTACT WITH A CURB. IT WAS DISCOVERED THAT THE AUTOMATIC TRANSMISSION FEATURE WAS TURNED OFF. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT WARNING. NO DEALER THE CAR IS PURCHASED DIRECTLY FROM CALIFORNIA. THE MANUFACTURER WAS CONTACTED, BUT NO FURTHER COMMUNICATION WAS INITIATED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. *TT *TR

2/27/2018

ON MAY 20, 2019, THIS CAR WAS ISSUED A FORCED, OTA-UPDATE FROM TESLA, VERSIONS 2019.16.1 AND 2019.16.2 AS A RESULT OF WHAT IS BELIEVED TO BE A RESPONSE TO THE SERIES OF MULTIPLE BATTERY FIRES WORLDWIDE INVOLVING TESLA'S ELECTRIC VEHICLES. WITHOUT DISCLOSING WHAT THE SOFTWARE UPDATES WOULD DO OR WHAT NEGATIVE AFFECTS THEY WOULD HAVE, TESLA FORCED THESE UPDATES WITHOUT TELLING MY CLIENT AND OTHER AFFECTED OWNERS THAT THEIR BATTERIES WOULD BE LIMITED AND CHARGING SPEEDS WOULD BE THROTTLED, EFFECTIVELY AND SIGNIFICANTLY DECREASING THE RANGE AND SPEED OF CHARGING FOR THEIR CARS. TESLA ADVERTISED MY CLIENT'S SPECIFIC YEAR, MAKE AND MODEL (2015 MODEL S 70D) AS HAVING AN APPROXIMATE EPA ESTIMATED 240 MILES OF RANGE. THIS CASE HAS BEEN FILED AS A CLASS ACTION WHICH IS ALREADY PENDING IN THE U.S. DISTRICT COURT, NORTHERN DISTRICT OF CA, CASE NUMBER 5:19-CV-04596-VKD, BY THE NAMED CLASS PLAINTIFF AND REPRESENTATIVE DAVID RASMUSSEN. THIS OFFICE REPRESENTS MR. RASMUSSEN, AS WELL AS MR. LIN AND VARIOUS ADDITIONAL OWNERS OF THESE AFFECTED VEHICLES, INCLUDING RESIDENTS IN DIFFERENT STATES ACROSS THE COUNTY. TO DATE, TESLA HAS PROFFERED THE EXPLANATION THAT THE UPDATES WERE DONE IN ORDER TO PROMOTE THE HEALTH AND BATTERY LONGEVITY FOR THE VEHICLES, HOWEVER, THERE IS A CORRELATION BETWEEN THE AGE OF THESE CARS, THE RECENT FIRES, AND ANY CORRESPONDING WARRANTIES WITH THESE CARS BY WHICH TESLA APPEARS TO TRY AND AVOID. THUS, CUSTOMERS ARE LEFT COMPLETELY WITHOUT ANY REMEDY TO THE ISSUES CAUSED BY TESLA, AS NCDS ARBITRATORS ACROSS THE U.S. ARE UNABLE TO COME TO TERMS WITH THE FACT THAT TESLA HAS COMMITTED THESE ILLEGAL, UNFAIR, DECEPTIVE, AND FRAUDULENT ACTS, OR ARE UNABLE TO DUE TO THE LIMITED SCOPE AND REQUIREMENTS BY WHICH NCDS ARBITRATORS ARE BOUND TO.

9/9/2019

I AM A CONCERNED CITIZEN FROM OUTSIDE USA AND I AM FILING THIS COMPLAINT FOR THE SAFETY OF THE PUBLIC. FICTITIOUS USA ADDRESS SUPPLIED AND VIN OF A WRECKED TESLA TO COMPLY WITH WEBSITE REQUIREMENTS. MY CORRECT PHONE NUMBER IS +61 416114689 (AUSTRALIA) HERE IS A THREAD FROM A WEB FORUM IN NORWAY THAT DISCUSSES INSTANCES OF TOTAL BRAKE FAILURE. DIGIMAN JR. MEMBER A: TOTAL BRAKE FAILURE REPLY # 78 ON: TODAY AT. 7:59 P.M. " QUOTE FROM: MUFFINMAN ON TODAY AT. 6:51 P.M. SOUNDS ALMOST TOO ME LIKE YOU SHOULD NOT HAVE GOTTEN THIS "NORDIC EDITION" BRAKE PACKAGE ON THE NEW CAR? COULD IT REALLY BE THAT THEY STILL DELIVER THE NEW CARS WITHOUT? THE LAST FEW DAYS I HAVE BEEN ALMOST BREMSELS ON D`EN AFTER STARTING WITH CONDITIONS PREVAILING IN MRE AND TRNDELAG COAST. HAS RUN VERY MUCH AND BEEN CONSCIOUS OF USING THE BRAKES - THAT ACTUALLY WORKS JUST FINE WHEN THE CAR IS PARKED. WHEN I TAKE AWAY THE NEXT DAY THERE ARE ROUGHLY ZERO EFFECT, AND IT MUST BE SLOWED A GREAT DEAL BEFORE THEY BEGIN TO CATCH UP. ALTERNATIVELY TO JUST RUN AND WAIT FOR THE CAR YOURSELF USING SLOW DRYING ENOUGH TIMES THAT IT STARTS WORKING AGAIN. SAME PROBLEM ON MY 85D. WAS QUITE STRESSED FIRST TIME I WAS GOING TO BRAKE AFTER PARKING OVERNIGHT RECENTLY. HAD NO REGEN BECAUSE 100% SOC. THERE IS A SLIGHT HILL DOWN FROM THE RESIDENTIAL AREA I LIVE IN AND HAD ZERO BRAKES ON THE APPROXIMATELY 20-30M TO THE CROSSROADS. THE BRAKES TOOK LUCKILY JUST BEFORE I GOT TO THE MAIN ROAD. VERY SCARY AS THIS IS A WAY TO SCHOOL FULL OF KIDS EVERY MORNING, SO RUNNING IN THE TOP 10 TO 15 KM / H THERE NOW TESLA LOOKING AT THIS NEXT WEEK. CAN NOT POSSIBLY BE CORRECT THIS? SOURCE HTTP://ELBILFORUM.NO/FORUM/INDEX.PHP/TOPIC,26163.0.HTML

2/3/2016

I DROVE THE CAR INTO A PARKING SPACE AT THE SCHOOL (DESERT CHRISTIAN ELEMENTARY) IN TUCSON ARIZONA ON SEPT 16TH ABOUT 11:05 AM, WHEN THE CAR ACCELERATED ON ITS OWN (UNINTENDED ACCELERATION) AND CRASHED INTO 2 PARKED VEHICLES AND AIRBAGS DEPLOYED AND I SUSTAINED A FRACTURE OF MY RIGHT ARM REQUIRING SURGERY. ALSO MY CAR (THE TESLA MODEL S) WAS DAMAGED AND THE TWO OTHER PARKED CARS.

9/27/2016

ELECTRONIC PARKING, WHILE PARKING THE AUTOMOBILE IN THE GARAGE I PRESSED THE PARKING OPTION. THE AUTOMOBILE SURGED, RAMMED THE GARAGE, BACKED UP AND RAMMED THE GARAGE AGAIN AND CAREENED BACKWARDS INTO THE STREET.

6/21/2016

I WAS PARKING IN MY USUAL PARKING SPOT IN A PARKING LOT AT MY OFFICE AT APPROXIMATELY 8:15 A.M. AS I APPROACHED MY PARKING SPOT, I SLOWED MY CAR BY PRESSING ON THE BRAKE AND MADE A 90 DEGREE TURN INTO MY PARKING SPOT. THE VEHICLE WAS SLOWING MOVING FORWARD AND WAS LESS THAN 10 FEET FROM WHERE I INTENDED TO STOP THE VEHICLE WHEN THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN AND CRASHED INTO THE CONCRETE WALL THAT WAS AT THE BASE OF MY PARKING SPOT, CAUSING THE CAR'S AIRBAGS TO DEPLOY. I DID NOT HAVE MY FOOT ON THE ACCELERATOR PEDAL AT THE TIME THE VEHICLE ACCELERATED INTO THE WALL. I INFORMED TESLA OF THE INCIDENT AND THEY TOLD ME THAT THE VEHICLE HAD EXPERIENCED 100% ACCELERATION IMMEDIATELY PRIOR TO THE COLLISION WITH THE WALL.)

3/24/2017

I WAS DRIVING THE 2015 TESLA MODEL S , WEST BOUND ON I-80 APPROACHING THE BAY BRIDGE IN SAN FRANCISCO FROM OAKLAND , I HEARD S TRANCE SQUEAKY NOISE COMING FROM THE REAR OF MY CAR & I PULLED OVER THAT SAW THE LEFT REAR TIRE & WHEEL LOOKED TILTED , IT APPEARED THE WHEELS & SUSPENSION OF THE CAR HAD FAILED SUSPENSION FAILED . I CALLED TESLA ROADSIDE ASSISTANCE AT 2:30 PM ASKING FOR HELP , THE ANSWERING SERVICE INSTEAD OF TRYING TO HELP THE TESLA WAS ARGUING WITH ME OVER THE PHONE THAT THIS ISSUE MAY NOT BE COVERED BY THE WARRANTY AND I MAY NEED TO PAY FOR THE TOWING COST & REPAIR COST. THEY REFUSED TO HELP ME IN ANYWAY TO BRING THE CAR TO THEIR SERVICE . I CALLED A TOWING SERVICE & HAD THE CAR TOWED AT MY OWN EXPENSE AFTER THE LONG NEVER ENDING WAITING & TERRIBLE TRAFFIC OF FRIDAY AFTERNOON . I GOT THE CAR TOWED TO THE TESLA SERVICE IN DUBLIN CALIFORNIA . THEY TOOK MY CAR IN FRIDAY EVENING. THE NEXT MONDAY THEY CALLED AND SAID THE LEFT REAR AXLE & WHEEL ARE BROKEN . THE COST TO REPAIR $13,000. THEY DENIED THAT THIS IS WARRANTY ISSUE . MY INSURANCE PAID FOR THIS OUTRAGEOUS REPAIR COST . IT TOOK 3 WEEKS FOR THEM TO FIX THE AXLE & THE WHEEL . I AM NOT CONFIDENT THAT THIS CAR IS SAFE TO DRIVE . THE TESLA COSTUMER SERVICE IS TERRIBLE , THEY ARE UNHELPFUL , CHEAP & LEAVE THE COSTUMER HIGH & DRY IN A CRISIS . THEY DO NOT TAKE RESPONSIBILITY FOR THE CAR PARTS FAILURE & WARRANTY ISSUES . I HAD NEVER EXPERIENCED BROKEN WHEELS OR AXLES IN MY 20 YEARS OF DRIVING .

6/28/2016

I WAS DRIVING MY CAR TO WORK AND ACCIDENTALLY SCRAPED THE FRONT RIGHT WHEEL ON A CURB NEAR A ROUNDABOUT ON AN OLD/NARROW SEATTLE STREET (THERE WAS ONCOMING TRAFFIC AND PARKED CARS SO I HAD VERY LITTLE ROOM ON MY RIGHT AND MIS-JUDGED). THE PAINT ON THE WHEEL WAS PRETTY BADLY SCRAPED UP BUT OTHERWISE THE CAR WAS FINE (NO BODY DAMAGE) AND THE WHEEL HAD NO VISUAL STRUCTURAL DAMAGE (THE CAR'S ALIGNMENT WAS NOT AFFECTED). I CONTINUED DRIVING TO WORK WITHOUT ISSUE, INCLUDING 5-6 MILES ON THE HIGHWAY AT 60MPH. WHEN PARKING IN THE UNDERGROUND GARAGE AT MY OFFICE 20 MINUTES AFTER THE CURB INCIDENT, I TURNED THE WHEEL TO THE LEFT TO ADJUST MY CAR IN THE PARKING SPOT AND HEARD/FELT A RUBBING SOUND, FOLLOWED BY A LOUD CLUNK. THE FRONT RIGHT OF THE CAR DROPPED AND THE WHEEL FELL OFF THE SUSPENSION AND WAS WEDGED UNDER THE FRONT OF THE CAR. THE CAR WAS DISABLED AND HAD TO BE TOWED TO TESLA. GIVEN THE AMOUNT OF FORCE APPLIED TO THE WHEEL BY THE CURB AND THE LACK OF OTHER SYMPTOMS, IT SEEMS UNLIKELY THAT ANY NORMAL, STOCK SUSPENSION SHOULD FAIL AS IT DID WITH THIS CAR. IT APPEARS A BOLT ON THE LOWER CONTROL ARM SHEARED OFF COMPLETELY WHEN I WAS PARKING (AND HAD PROBABLY BEEN FATIGUED BY THE CURBING INCIDENT).

10/9/2016

FRONT SEAT-BELTS FIXED TO WALL OF CAR (NOT 3 POSITION FOR DRIVER HEIGHT). FOR ANYONE 5'5'' OR LESS THIS PUTS THE BELT AGAINST THE SIDE OF THROAT, MEANING INSTANT DEATH IN BAD COLLISION. HAVE TO MANUALLY MOVE IT OVER TO SHOULDER BLADE EVERY 5 MINUTES WHILE DRIVING. CAR RECENTLY TOTALED. I WOULD BE DEAD IF HAD NOT MOVED BELT AWAY FROM NECK 3 MINUTES EARLIER. TESLA SAYS THEY TESTED IT IN SHORT PEOPLE...BUT OBVIOUSLY NOT WITH CARS IN MOTION. MULTIPLE CONCERNS ON THE INTERNET. TESLA IGNORED MY COMPLAINTS. THEY HAVE FIXED IT ON THEIR NEW 2016 MODEL WITH GULL-WINGS....3 POSITIONS LIKE MOST CARS. HAVE DONE NOTHING FOR 2015 85S MODEL. NEEDS RECALL! SHORT PEOPLE ARE GOING TO HAVE THEIR CAROTID ARTERY RIPPED OUT IN A COLLISION.

9/23/2016

DRIVING DOWN THE FREEWAY AT MAXIMUM SPEED LIMIT (65) NEEDED TO REMOVE WALLET FROM BACK POCKET. UNBUCKLED SEAT BELT WHY STILL MOVING AT MAXIMUM SPEED LIMIT. UPON UNBUCKLING SEAT BELT ENGINE IMMEDIATE SHUT OFF AND VEHICLE CAME TO INVOLUNTARY STOP WITHIN APPROXIMATELY 5 SECONDS. FORTUNATELY, THE VEHICLE FOLLOWING WAS ALERT AND STOPPED IN TIME TO AVOID SERIOUS REAR END ACCIDENT. VERY CONCERNING IF THIS OCCURS AND OWNERS ARE NOT NOTIFIED OF THE DANGER WE EXPERIENCED.

10/7/2016

DRIVING DOWN THE FREEWAY AT MAXIMUM SPEED LIMIT (65) NEEDED TO REMOVE WALLET FROM BACK POCKET. UNBUCKLED SEAT BELT WHY STILL MOVING AT MAXIMUM SPEED LIMIT. UPON UNBUCKLING SEAT BELT ENGINE IMMEDIATE SHUT OFF AND VEHICLE CAME TO INVOLUNTARY STOP WITHIN APPROXIMATELY 5 SECONDS. FORTUNATELY, THE VEHICLE FOLLOWING WAS ALERT AND STOPPED IN TIME TO AVOID SERIOUS REAR END ACCIDENT. VERY CONCERNING IF THIS OCCURS AND OWNERS ARE NOT NOTIFIED OF THE DANGER WE EXPERIENCED.

10/7/2016

STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY. HTTPS://WWW.THEVERGE.COM/2019/5/16/18627746/TESLA-FIRE-BATTERY-SOFTWARE-UPDATE-MODEL-S-X HTTPS://JALOPNIK.COM/TESLA-IS-UPDATING-BATTERY-SOFTWARE-AFTER-A-MODEL-S-CATC-1834794877

10/4/2019

I HAVE THREE ISSUES REGARDING VISIBILITY FOR SAFE DRIVING: 1) A COUPLE OF WEEKS AGO THE COMPUTER SYSTEM OF THE CAR EXPERIENCED A SOFTWARE CRASH. AS A RESULT THE SIDE MIRRORS DID NOT OPEN AND THE REAR VIEW CAMERA DID NOT WORK. THE CAR WAS STILL DRIVE-ABLE I NEEDED TO TAKE MY SON TO SCHOOL SO DIDN'T HAVE TIME TO TROUBLESHOOT THIS. THIS WAS VERY UNSAFE TO DRIVE, PARTICULARLY ON THE FREEWAY, AND I BELIEVE IT IS ILLEGAL IN CALIFORNIA TO DRIVE WITHOUT WORKING MIRRORS. I CONTACTED TESLA ABOUT THIS AND THEY DID NOT OFFER ANY SPECIFICS. I BELIEVE THIS IS A MAJOR ISSUE. OPERATIONAL MIRRORS ARE ESSENTIAL EQUIPMENT, I THINK IT IS BAD DESIGN THAT THESE ARE DEPENDENT ON THE SAME SYSTEM AS THE ENTERTAINMENT SYSTEM. TESLA'S PLAN TO REPLACE SIDE MIRRORS WITH VIDEO CAMERAS IS WORRISOME IN THIS REGARD. 2) THE RADIO CONTROL BUTTONS FOR CHANGING THE STATION ON THE STEERING WHEEL NO LONGER WORK. I BELIEVE THIS IS THE RESULT OF A SOFTWARE UPGRADE BY TESLA. TO CHANGE THE STATION NOW REQUIRES DIVERTING ATTENTION FROM THE ROAD TO A TOUCH SCREEN. I HAVE COMPLAINED ABOUT THIS TO TESLA AND THEY HAVE REPLIED WITH ANY MATERIAL EXPLANATION. 3) WHEN THE CAR IS IN REVERSE THE BACKUP CAMERA CAN BE BLOCKED ON THE DISPLAY BY OTHER ACTIVITY. THIS IS A PROBLEM IN THAT A PASSENGER CAN INADVERTENTLY TURN OFF THE CAMERA DISPLAY WHILE CAR IS IN REVERSE MOTION. A SECOND ISSUE IS THAT THE BACKUP CAMERA WILL OCCASIONALLY DISPLAY IN SOME SORT OF SPLIT SCREEN MORE. IT LOOKS LIKE THEY ARE TRYING TO DISPLAY BOTH A WIDE ANGLE VIEW AND NARROW VIEW. THIS ONLY HAPPENS RANDOMLY (MAYBE ANOTHER SOFTWARE ISSUE) BUT IT DOES DIMINISH THE USEFULNESS OF THE CAMERA. I HAVE NOT CONTACTED TESLA FOR THESE ISSUES CONCERNING THE REAR CAMERA.

11/19/2016

TOUCHSCREEN THAT CONTROLS MOST VEHICLE FUNCTIONS INCLUDING HVAC BECAME DISABLED BECAUSE A CHIP IN THE TOUCHSCREEN WENT BAD. THE CAR WAS UNABLE TO CHARGE AND WOULD TAKE APPROX 5 MINS TO START AT TIMES. UNABLE TO CLEAR FOGGED WINDOWS WITH HVAC

11/19/2019

THERE IS A FLAW IN THE TESLA EMMC WHICH WILL INEVITABLY CAUSE A CRITICAL PORTION OF THE CHIP TO FAIL PREMATURELY, DUE TO CONSTANT EXCESSIVE LOGGING WITHIN THE TOUCHSCREEN SYSTEM. ULTIMATELY THE MEMORY CHIP FAILS AND THE TOUCHSCREEN GOES BLACK, PLACING THE CAR IN LIMP HOME MODE, THE PARKING SENSORS AND REAR VIEW CAMERA NO LONGER WORK, IT WILL NOT CHARGE AND EFFECTIVELY BECOMES UN-DRIVABLE WHEN THE BATTERY RUNS OUT. THE EMMC IS A LINCHPIN COMPONENT FOR THE FUNCTIONALITY OF THE CAR. THE EMMC, THOUGH IT DOES NOT CONTROL THE CAR'S PROPULSION, BRAKING OR STEERING, IS THE HEART OF THE TOUCHSCREEN WHICH IS USED TO TURN ON HEADLIGHTS, ADJUST HVAC AND ALL CAR SETTINGS RUN THROUGH THE TOUCHSCREEN. THE HVAC UNIT NOW HAS A "DOG MODE" WHICH KEEPS THE CABIN COOL FOR DOGS OR OCCUPANTS WAITING IN CAR. THE FAILURE OF THE TOUCHSCREEN UNIT WHILE IN DOG MODE COULD RESULT IN HEAT-RELATED FATALITY, SHOULD AN OWNER. FOR MORE INFORMATION HERE ARE SOME REFERENCES: - VIDEO SHOWING AN ENGINEER WHO'S HELPED SEVERAL HUNDRED CUSTOMERS DISABLE LOGGING BETWEEN MINUTES 8 THROUGH 12: HTTPS://YOUTU.BE/O-7B1WAOJ9Q?T=499 - A RECENT ARTICLE EXPLAINING THE FLAW: HTTPS://WWW.THEDRIVE.COM/NEWS/27945/A-SINGLE-COMPONENT-CAN-BRICK-OLDER-TESLAS-AND-TESLA-WONT-FIX-IT THIS HAS BEEN A KNOWN PROBLEM BY THE TESLA OWNERS COMMUNITY FOR UPWARDS OF A YEAR NOW AND REQUIRES A SIMPLE SOFTWARE UPDATE TO REMEDY - DISABLE LOGGING TO EMMC MEMORY. ACCORDING TO OTHER OWNERS, THIS PROBLEM EXISTS ON ALL CURRENT AND PAST TESLA MODELS AND IT IS A MATTER OF "WHEN" NOT "IF" FOR ALL CHIPS TO FAIL UNLESS THEY MAKE A CHANGE TO THEIR SOFTWARE LOGGING.

5/15/2019

12V BATTERY HAS STARTED FAILING, BEEN OVER 2 MONTHS, TESLA KEEPS CANCELLING APPOINTMENTS TO FIX. CAR IS GOING TO DIE ON THE ROAD ON ME.

1/27/2020

WHILE USING THE AUTOPILOT ON A BUSY I-80 FREEWAY IN SAN FRANCISCO. I WAS DRIVING SOUTH AND IN THE MIDDLE LANE TRYING TO MAKE A LANE CHANGE INTO THE LEFT LANE. I HIT THE SPEED ADJUSTER KNOB INSTEAD OF THE TURN SIGNAL, THIS AUTOMATICALLY INCREASES THE SPEED OF THE CAR WITHOUT INTENDING TO PERFORM SUCH ACTION. THIS ACTION COULD PROVE FATAL IF A BICYCLIST OR OTHER BIKES IN THE CATEGORY ARE IN FRONT. THIS IS A DESIGN FLAW. THE TURN SIGNAL IS TOO CLOSE TO THE SPEED ADJUSTER KNOB, AND I COULD FORESEE A SAFETY INCIDENCE OCCURRING DUE TO THIS LAPSE. THANK YOU. *TR

3/11/2016

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE INSTRUMENT PANEL SCREEN WAS ILLEGIBLE BECAUSE IT WAS FILLED WITH A LIQUID THAT STARTED TO LEAK. THE VEHICLE WAS TAKEN TO TESLA (3555 MANCHESTER TRAFFIC WAY, KANSAS CITY, MO 64129) WHERE IT WAS DETERMINED THAT THE INSTRUMENT PANEL SCREEN NEEDED TO BE REPLACED, NOT READABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *BF*JB

8/20/2019

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. AFTER PLACING THE VEHICLE INTO PARK, THE DRIVER'S SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE DOOR WOULD NOT OPEN OR OPERATED WHEN NEEDED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS INFORMED THAT THEY WERE AWARE OF THE DEFECT AND THE REPAIR COST WAS ESTIMATED AT $600. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 120,000.

11/29/2019