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2016 Subaru Legacy Owner Complaints

Updated May 30, 20261 Critical Recalls
Ryan Davis
2016 Subaru Legacy Owner Complaints

Complaint Summary

The 2016 Subaru Legacy has 187 reported complaints.

  • Top issues involve electrical system and unknown or other.

Reliability Score

Reliability Score

7.2/ 10

Based on 187 complaints

Most Frequent Issues

ELECTRICAL SYSTEM

46 24.6%

UNKNOWN OR OTHER

39 20.9%

VISIBILITY/WIPER

17 9.1%

STEERING

16 8.6%

POWER TRAIN

12 6.4%

Quick Insights

  • The top category is ELECTRICAL SYSTEM, accounting for 24.6% of all complaints.

  • Owners have reported issues across 25 distinct vehicle systems.

  • Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.

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Complaint Summary

What owners keep reporting on the 2016 Subaru Legacy

The 2016 Subaru Legacy has 187 owner complaints in this dataset. ELECTRICAL SYSTEM is the most common complaint category, representing about 25% of the reports shown here.

Most common complaint categories

The top complaint groups for the 2016 Subaru Legacy are ELECTRICAL SYSTEM (46), UNKNOWN OR OTHER (39), VISIBILITY/WIPER (17).

Are these complaints a serious red flag?

Potentially. 87 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.

What should buyers inspect on a used 2016 Subaru Legacy?

Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.

Read the full buyer guideRecall report and remedy notesMaintenance costs and intervals2017 Legacy complaints2015 Legacy complaints2018 Legacy complaints

Detailed Complaint Log

Showing 25 of 25 systems

ELECTRICAL SYSTEM

46 Reports25% of total

Previewing the first 2 complaint summaries.

EYE SITE SAFETY MAIN WIRING HARNESS RODENT DAMAGE HARNESS INSERTION MADE WITH SOYBEAN SO ITS MADE OF FOOD HAPPENED PARKED IN DRIVEWAY

8/14/2017

IN LESS THAN 36,000 MILES IT DEVELOPED A GRINDING NOISE THAT CAN BE FELT ABOVE 50 MPH. DEALER FOUND A PROBLEM WITH THE AUTO TRANSMISSION. IT WILL BEING REPLACED UNDER WARRANTY. STRANGE, I THOUGHT SUBARU IS KNOWN FOR BETTER TRANSMISSION. IN THE SAME CAR THE CD PLAYER STOPPED WORKING AND MAKING NOISE SIMILAR TO WHAT YOU HEAR WHEN A CD IS BEING EJECTED. DEALER CHANGED IT UNDER WARRANTY. I RECEIVED A RECALL LETTER ON DCM SOFTWARE IN THE CAR & I TOOK CAR TO THE DEALER. HOWEVER, THIS RECALL IS NOT LISTED ON WEB. WHY?

8/29/2017

44 more complaints are available in this category.

UNKNOWN OR OTHER

39 Reports21% of total

Previewing the first 2 complaint summaries.

THE HEADREST ANGLE IS COMPLETELY UNCOMFORTABLE. IT WILL CAUSE PEOPLE DO ACCIDENT, BECAUSE THEY CAN'T DRIVE WITH EASE.

10/9/2015

UNINTENDED ACCELERATION. THREE EPISODES STARTING FROM AUGUST 2015. (DELIVERY MONTH OF CAR). WAS SLOWING DOWN,FOOT LIGHTLY ON BRAKE AT ENTRANCE GATE TO MY COMMUNITY,WHEN ENGINE SURGED AND CAR STARTED ACCELERATING. STOMPED HARD ON BRAKE TO STOP FORWARD MOTION. LASTED ONLY A FEW SECONDS AND WENT BACK TO NORMAL. OTHER 2 TIMES ALMOST IDENTICAL CIRCUMSTANCES. HAVE FIRST APPT. WITH SUBARU OM FEB. 2 2016.

1/31/2016

37 more complaints are available in this category.

VISIBILITY/WIPER

17 Reports9% of total

Previewing the first 2 complaint summaries.

HIGH GLOSS NAVIGATION SCREEN AND HIGH GLOSS FINISH ON VENTS REFLECT SUN AT CERTAIN ANGLES AND RESULT IN SUN BEING REFLECTED INTO DRIVERS EYES CAUSING A BLINDING CONDITION. THIS HAPPENS WHEN DRIVING DURING DAYLIGHT WHEN SUN IS OUT. THIS IS A SEVERE AND SIGNIFICANT SAFETY ISSUE. I HAVE DRIVEN SUBARUS FOR YEARS AND JUST GOT THE 2016 LEGACY. HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE. HAVE TO PUT A TOWEL OVER AREA WHEN SUN IS OUT TO DRIVE WITHOUT BEING BLINDED.

12/20/2015

I BOUGHT THE CAR AS A DEALER CAR (THEY TOLD ME IT WAS REGISTERED TO A MANAGER AS A TEST CAR). IT HAD 4,810 MILES WHEN I BOUGHT IT. I HAVE DRIVEN THE CAR JUST OVER 300 MILES. WHEN I TEST DRIVE IT, IT MADE A SOUND LIKE A STONE HIT THE WINDSHIELD. THEN ALMOST EVERY TIME I HAVE DRIVEN IT SINCE, INCLUDING THREE TIMES TODAY, IT MADE THE SAME EXACT SOUND. I WAS DRIVING BOTH IN CITY TRAFFIC (RED LIGHT TO RED LIGHT) AND ON A TOLL ROAD WITH LIMITED TRAFFIC. WHEN I GOT OUT AND LOOKED AT THE WINDSHIELD, I NOTICED LITERALLY 50 OR MORE SMALL "CHIPS" IN THE WINDSHIELD.

3/15/2016

15 more complaints are available in this category.

STEERING

16 Reports9% of total

Previewing the first 2 complaint summaries.

EYESIGHT PACKAGES ADAPTIVE CRUISE CONTROL WITH LANE-DEPARTURE AND AUTO-BRAKING DOESN'T WORK. DEALER REFUSES TO FIX.

11/10/2015

TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE ROLLED OVER A BUMP IN THE ROAD AND BECAME UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED TWELVE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500.

4/20/2016

14 more complaints are available in this category.

POWER TRAIN

12 Reports6% of total

Previewing the first 2 complaint summaries.

3.6 LITER 6-CYL ENGINE SURGES AFTER A COLD START. WHEN THE CAR IS STARTED, THE IDLE SPEED IS HIGH. WHEN THE CAR IS PUT INTO GEAR, AS THE BRAKES ARE RELEASED AND THE CAR BEGINS TO MOVE, THE IDLE SPEED DROPS. IF THE CAR IS BROUGHT TO A STOP OR A VERY LOW (CREEPING) SPEED, THE IDLE SPEED INCREASES, CAUSING THE CAR TO LURCH. FOOT NEVER TOUCHES ACCELERATOR PEDAL AT ALL. THIS BEHAVIOR CAUSES THE CAR TO MOVE UNEXPECTEDLY AFTER IT IS BROUGHT TO A STOP BY THE BRAKES. IT ALSO MAKES IT IMPOSSIBLE TO MOVE THE CAR AT CREEPING SPEED - EASING OFF THE BRAKES, AS THE CAR STARTS TO MOVE, THE IDLE SPEED DROPS, CAUSING THE BRAKES TO SLOW THE CAR. AFTER A SECOND, AS THE CAR COMES TO A STOP, THE ENGINE SPEED KICKS UP AGAIN. THIS MAKES THE CAR LURCH INTO MOTION AGAIN. OPERATOR MUST QUICKLY INCREASE BRAKE PRESSURE, BUT SIMULTANEOUSLY THE ENGINE IDLE SPEED DROPS DUE TO THE INCREASED SPEED. THEREFORE THE CAR SLOWS AGAIN AND THE CYCLE REPEATS. THE DESCRIBED BEHAVIOR HAPPENS EQUALLY IN FORWARD OR REVERSE GEAR. THE DESCRIBED BEHAVIOR IS ONLY AN ISSUE ON A COLD START. IT DOES NOT HAPPEN WITH A WARM ENGINE. I EXPERIENCE THIS ON A DAILY BASIS. IT HAS AFFECTED CONTROL OF MY CAR IN THE FOLLOWING SITUATIONS: BACKING OUT OF MY DRIVEWAY; ENTERING AN INTERSECTION; IN A PARKING LOT.

5/1/2016

FOLLOWING ARE TWO MAIN ISSUES, CAUSALITY/CORRELATION UNCERTAIN. AFTER THE "SUBARU EYESIGHT" FAILED FOR ABOUT TWO MINUTES WHILE UNDERWAY (DASHBOARD CLUSTER LIT UP IN NUMEROUS PLACES, TOO), THE EYESIGHT SYSTEM RESET WHILE DRIVING. THEREAFTER, THE VEHICLE BEGAN TO "BUCK (E.G. LURCH FORWARD SEVERAL INCHES WITH A LOT OF FORCE)" WHEN THE VEHICLE'S CVT WAS IN "DRIVE" AND I WAS STOPPED WITH THE BRAKE DEPRESSED AT NORMAL PRESSURE. THIS HAS HAPPENED ABOUT SIX TIMES IN THE LAST FOUR DAYS, AND I AM EXTREMELY CONCERNED. THE "BUCK" IS SO SEVERE THAT THE FIRST TIME IT HAPPENED, I FELT LIKE I WAS REAR-ENDED. THE MOST RECENT TIME THAT IT OCCURRED, MY BEST FRIEND COULD HAVE BEEN SEVERELY INJURED WHEN THE CAR LURCHED FORWARD AS HE WAS STANDING OUTSIDE OF THE RUNNING VEHICLE, GATHERING THINGS FROM THE FRONT SEAT (E.G. FOOT OR LEG RUN OVER HAD HE BEEN TAKING GROCERIES OUT OF THE BACK SEAT). AT THIS POINT, THE SUBARU DEALERSHIP IS BEING COY ABOUT SITUATION RESOLUTION. WHAT IS ESPECIALLY CONCERNING IS THAT THE EYESIGHT SYSTEM IS SUPPOSED TO "KILL" ACCELERATION WHEN THE VEHICLE IS STOPPED, AND AN OBJECT FORWARD OF THE CAR IS DETECTED. YET, THE VEHICLE TRIED TO PROCEED FORWARD WHEN STOPPED IN TRAFFIC?

6/21/2016

10 more complaints are available in this category.

VEHICLE SPEED CONTROL

9 Reports5% of total

Previewing the first 2 complaint summaries.

TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. ON SEVERAL OCCASIONS, WHETHER THE VEHICLE WAS PLACED IN REVERSE OR DRIVE, IT ACCELERATED INDEPENDENTLY. THE DEALER DIAGNOSED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 4,042.

2/22/2017

AFTER STARTING THE ENGINE, WHEN PULLING OUT FROM MY DRIVEWAY AND PUT THE GEAR IN REVERSE TO PULL OUT, THE VEHICLE ACCELERATES ON ITS OWN WITHOUT MY FOOT PRESSING THE ACCELERATOR. SO BRAKE HAS TO BE APPLIED IMMEDIATELY TO SLOW DOWN THE VEHICLE. IT SHOOTS FORWARD WITH OUT ME ACCELERATING.. IT ACCELERATES AT ABOUT 25-30 MILES PER HOUR WITHOUT ME ONCE AGAIN ACCELERATING IT SO WE HAD TO BRAKE ALL THE WAY FROM THE HOUSE TO THE PLACE OF WORK. WE HAVE HAD SEVERAL NEW CARS INCLUDING MERCEDES BENZ AND NEVER HAVE HAD THIS PROBLEM. AS I GO ON THE STREET THE VEHICLE CONTINUES TO ACCELERATE WITHOUT ME ACCELERATING IT. THERE IS ALSO A BURNING SMELL WHEN THE CAR IS STARTED. . WE TOOK THE VEHICLE INTO THE DEALER AND THEY WERE NO HELP AT ALL..

2/22/2017

7 more complaints are available in this category.

SERVICE BRAKES

8 Reports4% of total

Previewing the first 2 complaint summaries.

EYESIGHT PACKAGES ADAPTIVE CRUISE CONTROL WITH LANE-DEPARTURE AND AUTO-BRAKING DOESN'T WORK. DEALER REFUSES TO FIX.

11/10/2015

FOLLOWING ARE TWO MAIN ISSUES, CAUSALITY/CORRELATION UNCERTAIN. AFTER THE "SUBARU EYESIGHT" FAILED FOR ABOUT TWO MINUTES WHILE UNDERWAY (DASHBOARD CLUSTER LIT UP IN NUMEROUS PLACES, TOO), THE EYESIGHT SYSTEM RESET WHILE DRIVING. THEREAFTER, THE VEHICLE BEGAN TO "BUCK (E.G. LURCH FORWARD SEVERAL INCHES WITH A LOT OF FORCE)" WHEN THE VEHICLE'S CVT WAS IN "DRIVE" AND I WAS STOPPED WITH THE BRAKE DEPRESSED AT NORMAL PRESSURE. THIS HAS HAPPENED ABOUT SIX TIMES IN THE LAST FOUR DAYS, AND I AM EXTREMELY CONCERNED. THE "BUCK" IS SO SEVERE THAT THE FIRST TIME IT HAPPENED, I FELT LIKE I WAS REAR-ENDED. THE MOST RECENT TIME THAT IT OCCURRED, MY BEST FRIEND COULD HAVE BEEN SEVERELY INJURED WHEN THE CAR LURCHED FORWARD AS HE WAS STANDING OUTSIDE OF THE RUNNING VEHICLE, GATHERING THINGS FROM THE FRONT SEAT (E.G. FOOT OR LEG RUN OVER HAD HE BEEN TAKING GROCERIES OUT OF THE BACK SEAT). AT THIS POINT, THE SUBARU DEALERSHIP IS BEING COY ABOUT SITUATION RESOLUTION. WHAT IS ESPECIALLY CONCERNING IS THAT THE EYESIGHT SYSTEM IS SUPPOSED TO "KILL" ACCELERATION WHEN THE VEHICLE IS STOPPED, AND AN OBJECT FORWARD OF THE CAR IS DETECTED. YET, THE VEHICLE TRIED TO PROCEED FORWARD WHEN STOPPED IN TRAFFIC?

6/21/2016

6 more complaints are available in this category.

ENGINE

7 Reports4% of total

Previewing the first 2 complaint summaries.

3.6 LITER 6-CYL ENGINE SURGES AFTER A COLD START. WHEN THE CAR IS STARTED, THE IDLE SPEED IS HIGH. WHEN THE CAR IS PUT INTO GEAR, AS THE BRAKES ARE RELEASED AND THE CAR BEGINS TO MOVE, THE IDLE SPEED DROPS. IF THE CAR IS BROUGHT TO A STOP OR A VERY LOW (CREEPING) SPEED, THE IDLE SPEED INCREASES, CAUSING THE CAR TO LURCH. FOOT NEVER TOUCHES ACCELERATOR PEDAL AT ALL. THIS BEHAVIOR CAUSES THE CAR TO MOVE UNEXPECTEDLY AFTER IT IS BROUGHT TO A STOP BY THE BRAKES. IT ALSO MAKES IT IMPOSSIBLE TO MOVE THE CAR AT CREEPING SPEED - EASING OFF THE BRAKES, AS THE CAR STARTS TO MOVE, THE IDLE SPEED DROPS, CAUSING THE BRAKES TO SLOW THE CAR. AFTER A SECOND, AS THE CAR COMES TO A STOP, THE ENGINE SPEED KICKS UP AGAIN. THIS MAKES THE CAR LURCH INTO MOTION AGAIN. OPERATOR MUST QUICKLY INCREASE BRAKE PRESSURE, BUT SIMULTANEOUSLY THE ENGINE IDLE SPEED DROPS DUE TO THE INCREASED SPEED. THEREFORE THE CAR SLOWS AGAIN AND THE CYCLE REPEATS. THE DESCRIBED BEHAVIOR HAPPENS EQUALLY IN FORWARD OR REVERSE GEAR. THE DESCRIBED BEHAVIOR IS ONLY AN ISSUE ON A COLD START. IT DOES NOT HAPPEN WITH A WARM ENGINE. I EXPERIENCE THIS ON A DAILY BASIS. IT HAS AFFECTED CONTROL OF MY CAR IN THE FOLLOWING SITUATIONS: BACKING OUT OF MY DRIVEWAY; ENTERING AN INTERSECTION; IN A PARKING LOT.

5/1/2016

FOLLOWING ARE TWO MAIN ISSUES, CAUSALITY/CORRELATION UNCERTAIN. AFTER THE "SUBARU EYESIGHT" FAILED FOR ABOUT TWO MINUTES WHILE UNDERWAY (DASHBOARD CLUSTER LIT UP IN NUMEROUS PLACES, TOO), THE EYESIGHT SYSTEM RESET WHILE DRIVING. THEREAFTER, THE VEHICLE BEGAN TO "BUCK (E.G. LURCH FORWARD SEVERAL INCHES WITH A LOT OF FORCE)" WHEN THE VEHICLE'S CVT WAS IN "DRIVE" AND I WAS STOPPED WITH THE BRAKE DEPRESSED AT NORMAL PRESSURE. THIS HAS HAPPENED ABOUT SIX TIMES IN THE LAST FOUR DAYS, AND I AM EXTREMELY CONCERNED. THE "BUCK" IS SO SEVERE THAT THE FIRST TIME IT HAPPENED, I FELT LIKE I WAS REAR-ENDED. THE MOST RECENT TIME THAT IT OCCURRED, MY BEST FRIEND COULD HAVE BEEN SEVERELY INJURED WHEN THE CAR LURCHED FORWARD AS HE WAS STANDING OUTSIDE OF THE RUNNING VEHICLE, GATHERING THINGS FROM THE FRONT SEAT (E.G. FOOT OR LEG RUN OVER HAD HE BEEN TAKING GROCERIES OUT OF THE BACK SEAT). AT THIS POINT, THE SUBARU DEALERSHIP IS BEING COY ABOUT SITUATION RESOLUTION. WHAT IS ESPECIALLY CONCERNING IS THAT THE EYESIGHT SYSTEM IS SUPPOSED TO "KILL" ACCELERATION WHEN THE VEHICLE IS STOPPED, AND AN OBJECT FORWARD OF THE CAR IS DETECTED. YET, THE VEHICLE TRIED TO PROCEED FORWARD WHEN STOPPED IN TRAFFIC?

6/21/2016

5 more complaints are available in this category.

STRUCTURE:BODY

6 Reports3% of total

Previewing the first 2 complaint summaries.

THE DRIVER'S SIDE OF MY FRONT BUMPER WAS FALLING OFF. THE DEALER SAID A BRACKET HAD BROKEN. SUBARU WOULD NOT REPLACE THE BUMPER UNDER WARRANTY, BUT THE DEALER DID REPLACE IT FREE OF CHARGE. NOW FOUR MONTHS LATER, THE PASSENGER'S SIDE OF THE FRONT BUMPER IS FALLING OFF. THIS SEEMS LIKE A SAFETY ISSUE. I HAVE NOT BEEN HIT AND HAVE NOT HIT ANYTHING.

8/28/2017

CHILD SAFETY LOCK ON REAR PASSENGER DOOR GOT STUCK UPON ACTIVATION FOR THE FIRST TIME. UNABLE TO UNLOCK IT. THE DOOR CAN ONLY BE OPENED MANUALLY FROM OUTSIDE. GOODYEAR TIRES EAGLE LS 2 225/50-18 ARE COMPLETELY DRY ROTTEN . THE RIDE IS TERRIBLE AND UNSAFE.

12/29/2018

4 more complaints are available in this category.

WHEELS

3 Reports2% of total

Previewing the first 2 complaint summaries.

CHILD SAFETY LOCK ON REAR PASSENGER DOOR GOT STUCK UPON ACTIVATION FOR THE FIRST TIME. UNABLE TO UNLOCK IT. THE DOOR CAN ONLY BE OPENED MANUALLY FROM OUTSIDE. GOODYEAR TIRES EAGLE LS 2 225/50-18 ARE COMPLETELY DRY ROTTEN . THE RIDE IS TERRIBLE AND UNSAFE.

12/29/2018

NEED TO REPLACE GOODYEAR EAGLE LS2 225/50R18 TIRES. 4 OF THEM HAVE DRY ROT ON THE INSIDE OF THE TIRE CLOSEST TO THE RIM. ONE HAS A BUBBLE ON THE INSIDE. CAR JUST TURNED 37 THOUSAND MILES YESTERDAY. THIS IS A POTENTIAL ISSUE TO CONTINUE DRIVING ON THESE TIRES. I AM AFRAID OF A BLOWOUT

6/20/2019

1 more complaint is available in this category.

FUEL/PROPULSION SYSTEM

3 Reports2% of total

Previewing the first 2 complaint summaries.

DROVE ON A STRAIGHT STRETCH OF INTERSTATE AT 75 MPH IN A SUNNY AFTERNOON ON A 400 MILE TRIP WITH FUEL TANK BETWEEN 1/8 AND 1/4 FULL. THE ENGINE SUDDENLY LOST POWER. PRESSED THE GAS TO REV UP THE ENGINE BUT STILL NO POWER MOVING FORWARD. HAD TO PULL OVER TO THE SHOULDER AND STOPPED THE CAR. THAT WAS A PRETTY DANGEROUS SITUATION SINCE IT HAPPENED WITHOUT ANY WARNINGS. TRIED TO RESTART THE CAR BUT FAILED. THE STARTER TURNS BUT ENGINE WILL NOT START. ATTEMPTED SEVERAL TIMES OVER THE PERIOD OF 30 - 40 MINUTES TO NO AVAIL. HAD TO CALL A TOW TRUCK TO A SHOP NEAR BY. ONCE UNLOADED (ABOUT 2 HOURS LATER) FROM THE TRUCK, THE TECHNICIAN HOOKED ON INSTRUMENTS TO CHECK. THE ELECTRICALS (ALTERNATOR, BATTERY) WERE FINE. THEN RESTARTING THE ENGINE WORKED. SHORTLY AFTER, THE LOW FUEL WARNING LIGHT CAME ON. NOT CONFIDENT OF CONTINUING THE TRIP, STAYED IN THE TOWN OVERNIGHT. CHECKED THE INTERNET FORUMS THE NEXT DAY AND READ SIMILAR EXPERIENCES BY SOME SUBARU OWNERS AND REALIZED THAT IT COULD BE RELATED TO LOW-FUEL. WENT TO FILL UP THE GAS TANK AND WAS ABLE TO CONTINUE TO DRIVE CLOSE TO 100 MILES TO DESTINATION WITHOUT PROBLEM. NOTED WHEN FILLING UP, THE TANK HAD AT LEAST 2.5 GAL OF FUEL LEFT WHEN THE INCIDENT HAPPENED. CAR HAS 65K ON THE METER. IT WAS BOUGHT NEW AND MAINTAINED ON-SCHEDULE. NO ACCIDENTS OR MODS.

4/5/2021

Slowing to pull into parking spot and car accelerates and hits what is in front of vehicle. Has happened at least four times. Last time 11/5/2024

11/6/2024

1 more complaint is available in this category.

SEATS

2 Reports1% of total

Previewing the first 2 complaint summaries.

THE HEADREST ANGLE IS COMPLETELY UNCOMFORTABLE. IT WILL CAUSE PEOPLE DO ACCIDENT, BECAUSE THEY CAN'T DRIVE WITH EASE.

10/9/2015

RIGHT REAR SEAT DOES NOT LATCH/LOCK IN PLACE IN UPRIGHT POSITION. LEFT REAR SEAT DOES LATCH/LOCK IN PLACE IN UPRIGHT POSITION.

4/10/2016

ELECTRONIC STABILITY CONTROL (ESC)

2 Reports1% of total

Previewing the first 2 complaint summaries.

EYESIGHT PACKAGES ADAPTIVE CRUISE CONTROL WITH LANE-DEPARTURE AND AUTO-BRAKING DOESN'T WORK. DEALER REFUSES TO FIX.

11/10/2015

MAY OF 2017 I WAS DRIVING NORTH BOUND ON 294. AS I WAS GOING THROUGH THE CURVE THE POWER STEERING LIGHT CAME ON THE CAR WOULDN'T TURN BACK. I STOP AND WAS ABLE TO PULL THE CAR OFF THE ROAD WITH NO INCIDENT. I CALLED SIS IT'S A D ASKED IF WAS A SAFETY RECALL. I WAS TOLD NO. I THEN HAD THEM TO THE CAR TO SUBARU OF AMERICA IN ORLAND PARK IL. WHEN THE CAR WAS FROSTED TOLD I WAS TOLD THE CAR WOULD BE FIX IT WAS COMMON PROBLEM WITH THE POWER STEERING MOTOR. SUBARU OF AMERICA THEN CONTACTED ME SAYING THE CAR WAS INVOLVED IN ACCIDENT SO IT WOULDN'T BE FIXED. ONCE THEY FOUND OUT I WAS BLACK. I FILED A BETTER BUSINESS REPORT SUBARU STILL DENIED THE CLAIM TELLING TO USE MY INSURANCE MY INSUWPULDNT PAY SAID IT DEFECT PART. SUBARU FAILED TO EXAMINE THE UNDERLYING PROBLEM BEFORE DENYING THE CLAIM. SUBARU IMMEDIATELY BLAMED ME BUT NEVER CHECKING THE PROBLEM. ONCE I RECEIVED THE CAR BACK. IT WAS IN WORST CONDITION. THE CAR CANE BACK IN WORST CONDITIONS BUMPER PEELING FENDER SMASHED. I WAS TOLD THAT WAS MY FAULT THE CAR CAME BACK WORST. THAT INTERFERED WITH THE OTHER THINGS IN WARRANTY BEING REPAIRED L WAS DIAGNOSED WITH BIG C. IN 2017 NOW BACK TO OK HEALTH I CAN PROCEED WITH PROCESS. I RENTED CARS FOR A YEAR AND THEN EVENTUALLY BROUGHT ONE. I NEED SUBARU TO REPAIR THE CAR I WANT TO KEEP IT.

4/1/2019

SUSPENSION

2 Reports1% of total

Previewing the first 2 complaint summaries.

TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE ROLLED OVER A BUMP IN THE ROAD AND BECAME UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED TWELVE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500.

4/20/2016

TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE VEERED LEFT AND RIGHT INDEPENDENTLY. THE CONTACT MENTIONED THAT FORCE WAS REQUIRED TO THE STEERING WHEEL. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED BUT THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400. ...UPDATED 6/30/16 *BF THE CONSUMER STATED IT DIFFICULT TO KEEP THE VEHICLE STRAIGHT. THE VEHICLE WAS ALIGNED TWICE. UPDATED 07/11/16.*JB

5/24/2016

AIR BAGS

2 Reports1% of total

Previewing the first 2 complaint summaries.

TAKATA RECALL NOT RECALLED YET, DO NOT KNOW IF I AM AT RISK

9/9/2017

TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. THE SIDE IMPACT AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A MILD CONCUSSION FROM THE IMPACT AND MODERATE HEAD PAIN, WHICH REQUIRED MEDICAL ASSISTANCE. THE VEHICLE WAS TOWED TO BILL RAPP SUBARU (3446 BURNET AVE, SYRACUSE, NY) WHERE IT WAS DEEMED OPERABLE. THE DEALER STATED THAT THE SIDE AIR BAG SENSORS DID NOT RECEIVE ENOUGH OF AN IMPACT TO DEPLOY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000. THE VIN WAS NOT PROVIDED.

6/19/2018

SEAT BELTS

2 Reports1% of total

Previewing the first 2 complaint summaries.

I WAS DRIVING STRAIGHT IN STOP AND GO TRAFFIC ON A MAIN TOWN ROAD. AND WAS REAR ENDED AT UNDER 20 MPH. MY HEAD HIT THE STEERING WHEEL AND I WAS WEARING MY SEAT BELT. I DO NOT FEEL THAT THE SEAT BELT KEPT PROPERLY RESTRAINED ME.

11/15/2018

THE WINDSHIELD CRACKED ABOUT 1INCH FOR NO REASON, DRIVING OFF OF THE LOT AFTER PURCHASING MY USED SUBARU LEGACY. THE NEXT DAY, ANOTHER CRACK APPEARED WHILE DRIVING SLOW SPEEDS ON A FLAT ROADWAY. THE SECOND CRACK IS LOCATED IN A NEW LOCATION, AND SPANS ABOUT 2-2.5 FT'ABOUT 3/4 THE LENGTH OF THE ENTIRE WINDSHIELD. AFTER RESEARCHING, I CAME ACROSS A LAWSUIT CURRENTLY FILED AGAINST SUBARU AMERICA FOR THIS VERY ISSUE'EASILY CRACKED WINDSHIELDS FOR THESE YEARS AND MODELS. *TR

6/20/2020

TIRES

2 Reports1% of total

Previewing the first 2 complaint summaries.

OUCH!! MARCH 20, 2019!!!

4/23/2019

NEED TO REPLACE GOODYEAR EAGLE LS2 225/50R18 TIRES. 4 OF THEM HAVE DRY ROT ON THE INSIDE OF THE TIRE CLOSEST TO THE RIM. ONE HAS A BUBBLE ON THE INSIDE. CAR JUST TURNED 37 THOUSAND MILES YESTERDAY. THIS IS A POTENTIAL ISSUE TO CONTINUE DRIVING ON THESE TIRES. I AM AFRAID OF A BLOWOUT

6/20/2019

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

2 Reports1% of total

Previewing the first 2 complaint summaries.

The contact owns a 2016 Subaru Legacy. The contact stated that the battery became drained on multiple occasions. The contact stated that the battery had been replaced several times by the dealer. The computer system had been updated on the vehicle as that was the failure diagnosis however, the failure had continued. The contact stated that when she went to retrieve the vehicle from the dealer the battery was dead. The contact was advised to purchase a battery maintenance charger or to disconnect the battery cables. The contact stated that she purchased the charger and the failure still occurred if the vehicle was not plugged in for 24 hours. The manufacturer was notified, and a case was opened. The approximate failure mileage was 80,000.

10/13/2021

Battery dies really fast and ended up doing a replacement right after moving from Idaho to utah and losing a bolt and had to use a wrench from my late husbands toolbag in the trunk to keep it on the positive terminal I do believe after just having left the emergency room and was quite ill. The battery acid started to corrode the cables and everything along with it. Including the back seat, that had a seatbelt that got ripped accidentally when removing a babyseat from the car,

4/27/2024

CHILD SEAT

1 Report1% of total

Previewing the first 1 complaint summaries.

OUCH!! MARCH 20, 2019!!!

4/23/2019

VISIBILITY:WINDSHIELD

1 Report1% of total

Previewing the first 1 complaint summaries.

TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. THE CONTACT STATED THAT THE WINDSHIELD WAS CRACKED NEAR THE WINDSHIELD WIPER. CARTER SUBARU SHORELINE (17225 AURORA AVE N, SEATTLE, WA 98133; (206) 542-1166) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

11/30/2020

POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

1 Report1% of total

Previewing the first 1 complaint summaries.

The contact owns a 2016 Subaru Legacy. The contact stated that the key would not release from the ignition switch. The contact had to move the shift lever back and forth to take the key out of the ignition switch. The vehicle was taken to the dealer and diagnosed with a faulty shift lever plate that needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

11/10/2021

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

1 Report1% of total

Previewing the first 1 complaint summaries.

The contact owns a 2016 Subaru Legacy. The contact stated that while driving at an undisclosed speed, the oil warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with oil leaking from the driver's side front cam carrier, rocker cover, and head gasket. The dealer informed the contact that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 54,514.

9/8/2022

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

1 Report1% of total

Previewing the first 1 complaint summaries.

purchased my 2016 legacy in 2022, I was offered the bronze warranty due to milage. My vehicle was bought back due to loud noises coming from the engine. Was told there was a peze recall and it was fixed. Brought it back to the dealership for the same sound and they found nothing wrong. A few weeks later leaving work, I noticed my muffler was hanging. I took it to a local muffler shop where the repaired it and repaired the heat shield which was loose and knocking up against the exhaust. Still taking my vehicle to the dealership for the warranty clear coat/ zetec and was told that I needed two-wheel bearings and that I was over milage, that it wouldn't be covered. I had both wheel bearing replaced and rear brakes within the first year of having the vehicle. Later part of 2024 my dashboard was lighting up, not allowing any of my safety features to work and I have no traction in the snow. I took the vehicle back to the dealership where I was told that it had a bad valve body, That the vehicle was over the milage for the extended warranty repair. I was sold a lemon, but there is nothing I can do about it.

3/17/2025

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

1 Report1% of total

Previewing the first 1 complaint summaries.

purchased my 2016 legacy in 2022, I was offered the bronze warranty due to milage. My vehicle was bought back due to loud noises coming from the engine. Was told there was a peze recall and it was fixed. Brought it back to the dealership for the same sound and they found nothing wrong. A few weeks later leaving work, I noticed my muffler was hanging. I took it to a local muffler shop where the repaired it and repaired the heat shield which was loose and knocking up against the exhaust. Still taking my vehicle to the dealership for the warranty clear coat/ zetec and was told that I needed two-wheel bearings and that I was over milage, that it wouldn't be covered. I had both wheel bearing replaced and rear brakes within the first year of having the vehicle. Later part of 2024 my dashboard was lighting up, not allowing any of my safety features to work and I have no traction in the snow. I took the vehicle back to the dealership where I was told that it had a bad valve body, That the vehicle was over the milage for the extended warranty repair. I was sold a lemon, but there is nothing I can do about it.

3/17/2025

LANE DEPARTURE: WARNING

1 Report1% of total

Previewing the first 1 complaint summaries.

purchased my 2016 legacy in 2022, I was offered the bronze warranty due to milage. My vehicle was bought back due to loud noises coming from the engine. Was told there was a peze recall and it was fixed. Brought it back to the dealership for the same sound and they found nothing wrong. A few weeks later leaving work, I noticed my muffler was hanging. I took it to a local muffler shop where the repaired it and repaired the heat shield which was loose and knocking up against the exhaust. Still taking my vehicle to the dealership for the warranty clear coat/ zetec and was told that I needed two-wheel bearings and that I was over milage, that it wouldn't be covered. I had both wheel bearing replaced and rear brakes within the first year of having the vehicle. Later part of 2024 my dashboard was lighting up, not allowing any of my safety features to work and I have no traction in the snow. I took the vehicle back to the dealership where I was told that it had a bad valve body, That the vehicle was over the milage for the extended warranty repair. I was sold a lemon, but there is nothing I can do about it.

3/17/2025

About This Data

Data and Methodology

Sources
Show 19 sources
  • edmunds.com
  • cars.com
  • youtube.com
  • asburyauto.com
  • scribd.com
  • cars.com
  • subaru.ca
  • shopempiresubaru.com
  • thesubaruforums.com
  • carhp.com
  • sunsethillssubaru.com
  • stevenscreeksubaru.com
  • iihs.org
  • kbb.com
  • bestride.com
  • cars.com
  • kbb.com
  • edmunds.com
  • reddit.com
MethodologyHow we score →

Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.

FAQ

What are the most common owner complaints for the 2016 Subaru Legacy?

The most reported complaint category for the 2016 Subaru Legacy is ELECTRICAL SYSTEM, with 46 owner reports. That is about 25% of all complaints logged here. Other recurring themes include ELECTRICAL SYSTEM, UNKNOWN OR OTHER, VISIBILITY/WIPER.

Are complaints about the 2016 Subaru Legacy a serious warning sign?

Potentially. 87 complaint reports fall into higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components. That does not prove every vehicle has a defect, but repeated complaints in those systems justify a more careful pre-purchase inspection.

How should buyers use complaint data for the 2016 Subaru Legacy?

Use complaints as an early pattern to investigate, not a standalone verdict. Start with the top complaint categories, compare those themes against the recall report and maintenance guide, then inspect service records for evidence that the same problem areas were already addressed. If the same issue appears repeatedly across complaints and recalls, treat it as a real ownership-risk flag.

Are complaints about the 2016 Subaru Legacy severe?

87 complaint reports involve higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection before purchase.

Complaint list entries are sourced from owner-submitted NHTSA ODI records.

Read complaint summaries

Subaru Legacy: How should complaint data influence buying decisions?

Use complaint patterns together with recalls and maintenance guidance to estimate ownership risk and inspection priorities.

Carfocal links complaint data directly to recall and maintenance routes for the same model year.

Return to full vehicle report
Complaint entries
187
Top-topic view
5 grouped topics shown
Primary source
NHTSA ODI owner complaint records

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In this guide

  1. 01Overview
  2. 02Common Problems
  3. 03Owner Complaints
  4. 04Data and Methodology

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