2018 Subaru Legacy Owner Complaints

PURCHASED A NEW SUBARU LEGACY FEB. 28, 2018. AFTER ONLY 70 MILES THE WARNING LIGHT FOR SEAT BELTS AND AIRBAG MALFUNCTION APPEARED ON A STARLINK SYSTEM AND DASH. AFTER IMMEDIATELY TAKING IT IN AT THE LOCAL CAR DEALER, SERVICE AGENTS CLAIMED THAT A "RODENT" HAS CAUSED THE DAMAGE. AFTER FURTHER RESEARCH, WE HAVE DISCOVERED A NATIONAL CIVIL SUIT AGAINST SUBARU. APPARENTLY THEY ARE USING BIODEGRADABLE MATERIALS ON THE WIRING OF MANY NEW CARS THAT ATTRACTS SQUIRRELS AND MICE. WE HAVE LIVED AT OUR CURRENT RESIDENCE FOR OVER 35 YEARS WITH NUMEROUS CARS IN THE DRIVEWAY WITHOUT THIS PROBLEM. CONSUMER REPORTS ON JULY 10,2017, REPORTED THAT THEY HAVE UNCOVERED VARIOUS TECHNICAL BULLETINS FROM FORD, GM, HONDA, TOYOTA, AS WELL AS SUBARU CONCERNING THIS ISSUE. DEALER, AT THE MOMENT, REFUSES TO FIX IT WITHOUT EXTENSIVE COST TO US. THIS IS A SERIOUS PROBLEM WITH THIS CAR--DRIVING IT WOULD NOT ONLY BE UNSAFE BUT ILLEGAL SINCE THE AIR BAG AS WELL AS THE SEAT BELTS SHOW A MALFUNCTION. FIXING IT MAY NOT SOLVE THE PROBLEM ON PERMANENT BASIS.

3/8/2018

CAR WAS PARKED AND LOCKED. KEYLESS ENTRY SYSTEM ALLOWED DOORS TO BE OPENED. UPON SITTING IN DRIVERS SEAT, BEFORE ANY ATTEMPT TO START CAR, A MESSAGE ON DASH SAID "REMOTE KEY DEACTIVATED". AFTER THAT, NOTHING WORKED, NO FURTHER MESSAGES, COULD NOT LOCK DOORS, COULD NOT START CAR, NOTHING FUNCTIONED. FINALLY HAD CAR TOWED TO DEALER, CASEY SUBARU, NEWPORT NEWS, VA. LATE NEXT MORNING, DEALER CALLED TO SAY CAR WAS READY FOR PICKUP. THEY COULD FIND NO PROBLEM, BOTH REMOTE KEYS FUNCTIONED WELL, NO PROBLEM CODES FOUND. CAR OPERATED WELL ON MY DRIVE HOME, <5 MILES. HOWEVER, I HAVE A REAL CONCERN OF GETTING STRANDED IN FUTURE.

12/6/2018

SUNROOF GLASS EXPLODED AND SHATTERED WHILE DRIVING. THERE WAS NO CAR IN FRONT FOR POTENTIAL ROCK DAMAGE.SUNROOF WAS COVERED SO MOST OF THE GLASS WAS CONTAINED ON THE COVER. THE GLASS WAS BOWED OUTWARD AS IF THERE MAY BE TOO MUCH STRESS FORCED UP ON THE GLASS.

12/17/2018

I TOOK THE CAR TO THE DEALER FOR THE RECALL ON THE FUEL GAUGE. SUPPOSEDLY THE WORK WAS DONE. THE WEBSITE LISTS IT AS INCOMPLETE. I DON'T KNOW WHAT THIS MEANS OR WHAT I SHOULD DO ABOUT IT. PLEASE ADVISE.

3/28/2019

THE DRIVERS SIDE MIRROR OF 2018/2019 LEGACY'S WITH BLIND SPOT DETECTION WILL NOT ADJUST OUT FAR ENOUGH TO SEE BLIND SPOT OF VEHICLE FOR SEAT POSITION ADJUSTED FOR AVERAGE TO TALL DRIVERS. WHILE THE MIRROR DETECTION LIGHT WORKS THERE IS NO WAY TO PHYSICALLY CONFIRM SIDE TRAFFIC POSITION. DANGEROUS, ESPECIALLY IN CONGESTED MULTI-LANE ENVIRONMENTS. IT WAS DETERMINED THAT ALL MIRRORS AT A DEALERSHIP WITH BLIND SPOT DECTION HAS THE SAME ISSUE. THIS ISSUE MAY EXIST FOR OTHER YEARS AND MODELS AS WELL. VEHICLES USING MIRRORS WIITHOUT BLIND SPOT DETECTION FUNCTION ADEQUATELY.

3/5/2019

THE SUBARU LEGACY WINDSHIELD IS EXTREMELY BRITTLE, SMALL SALT DEBRIS CAUSED THE WINDSHIELD TO HAVE SEVERAL CHIPS ALL OVER THE WINDSHIELD, IN ALL MY YEARS I'VE NEVER SEEN WINDSHIELDS BEING THIS BRITTLE. THERE ARE THOUSANDS OF COMPLAINTS ON SUBARU FORUMS ABOUT WINDSHIELDS THAT HAVE THE EYESIGHT EQUIPPED THAT THEY ARE PRONE TO CRACKING AND CHIPPING EASILY. RECENTLY SUBARU LOST A LAWSUIT ABOUT THEIR WINDSHIELD CRACKING ON THE 2015 AND 2016 SUBARU OUTBACKS, I BELIEVE SUBARU HAS NOT ADDRESSED THIS ISSUE YET. WHILE I WAS DRIVING ON THE HIGHWAY ON MY WAY TO VACAVILLE CALIFORNIA MY WINDSHIELD ENDED UP WITH AT LEAST DOZENS OF CHIPS ALL OVER MY WINDSHIELD. THIS IS UNACCEPTABLE BECAUSE I'VE MADE THIS TRIP COUNTLESS AMOUNT OF TIMES ON MY OLD CAR AND NEVER HAD THIS ISSUE.

4/4/2019

ON THE DASHBOARD SHOWED THAT THE REMAIN MILEAGE WAS 70, BUT IT STOPPED ALL THE SUDDEN DUE TO NO GAS. I ALMOST CAUSED AN ACCIDENT BECAUSE THE CAR STOPPED ON A PUBLIC STREET WITH HEAVY TRAFFIC. AFTER MANY TIMES TRYING TO START THE CAR, IT DID NOT WORK; IT WAS COMPLETELY DEAD. I HAD TO LEAVE THE CAR STRANDED TO GO AND GET GAS TO THE NEAREST GAS STATION.

1/15/2019

WHILE EXITING OFF HIGHWAY, THE CAN UNEXPECTEDLY SHUT OFF NEARLY CAUSING A WRECK. CAR WOULD NOT RESTART. THE ENTERTAINMENT SCREEN REMAINED WORKING THE ENTIRE TIME. THE INSTRUMENT CLUSTER WENT BLACK AND REMAINED THIS WAY. AUTOMATIC WINDOWS, ENTERTAINMENT SCREEN, RADIO ALL WORKED BUT CAR WOULD NOT START. A SIMILAR ISSUE HAD HAPPENED TWO WEEKS AGO BUT WE WERE NOT DRIVING... THE CAR WOULD NOT START AND A MASTER SUBARU TECH LOOKED AT CAR AND THEY SAID NOTHING WAS WRONG WITH IT.. OBVIOUSLY THEY WERE WRONG. VERY DISAPPOINTED IN SUBARU. THIS IS A VERY DANGEROUS ISSUE.

5/19/2019

FUEL LEVEL NOT PROPERLY INDICATED SUBARU"S LETTER INDICATED THEY DID NOT KNOW WHEN OR IF THERE WOULD BE A FIX TO THE PROBLEM

1/15/2019

ON THE DASHBOARD SHOWED THAT THE REMAIN MILEAGE WAS 70, BUT IT STOPPED ALL THE SUDDEN DUE TO NO GAS. I ALMOST CAUSED AN ACCIDENT BECAUSE THE CAR STOPPED ON A PUBLIC STREET WITH HEAVY TRAFFIC. AFTER MANY TIMES TRYING TO START THE CAR, IT DID NOT WORK; IT WAS COMPLETELY DEAD. I HAD TO LEAVE THE CAR STRANDED TO GO AND GET GAS TO THE NEAREST GAS STATION.

1/15/2019

CAR WAS AT A TURNING INTERSECTION. CAR WAS COMPLETELY STOPPED, FOOT WAS APPLIED TO BRAKE WITH NORMAL PRESSURE. WITHIN A FEW SECONDS, CAR STARTED TO PROGRESS FORWARD, I LIFTED FOOT OFF BRAKE AND REAPPLIED. THE BRAKE DID NOT SENSE PRESSURE, I PUT THE CAR IN PARK. THESE ACTIONS DID NOT STOP THE CAR. LAST EFFORT ATTEMPT WAS TO LIFT THE EMERGENCY BRAKE APPLIED. THIS STOPPED THE CAR. I TURN OFF THE ENGINE AND RESTARTED THE CAR.

6/20/2019

The car (#1) came to a sudden stop on a freeway without the driver stepped on the brake pedal. Front dash cam video on car #1 is available. Car #1 was then hit from behind by another car (#2) which could not stop in time. However, the impact was not significant because car #2 was able to partially switch lane and only the corners of the bumpers of both cars made the contact. The sudden stop problem could NOT be reproduced afterward by the driver. No dealer/car shop has been contacted on this issue. Warning light(s) status on dashboard of car #1 was UNKNOWN . However, driver of car#2 did report seeing brake lights of car #1 before the impact. Car #1 had never been in an accident before. This was the first time the sudden stop issue occurred.

9/8/2021

TL* THE CONTACT OWNS A 2018 SUBARU LEGACY. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE OF A CRACK IN THE WINDSHIELD AT THE LOWER CORNER OF THE DRIVER'S SIDE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD WAS CRACKED WITHOUT IMPACT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED A CLASS ACTION LAWSUIT AGAINST THE MANUFACTURER REGARDING THE WINDSHIELD. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

6/22/2020

TL* THE CONTACT OWNS A 2018 SUBARU LEGACY. THE CONTACT STATED THAT WITHOUT IMPACT, THE WINDSHIELD FRACTURED ON THE LOWER RIGHT DRIVER'S SIDE. THE CONTACT HAD THE WINDSHIELD REPLACED HOWEVER, THE FAILURE REOCCURRED. THE CONTACT STATED DUTCH MILLER SUBARU (1901 PATRICK ST PLAZA, CHARLESTON, WV 25387; (304) 340-4500) WAS CONTACTED AND REFERRED HIM TO A WINDSHIELD REPAIR FACILITY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

11/27/2020

VEHICLE MAKING A LOUD METALLIC RATTLING NOISE WHILE DRIVING BETWEEN 25-45 MPH. SUBARU HAS MADE MULTIPLE ATTEMPTS TO LOCATE AND REMEDY THE NOISE, BUT THEY HAVE NOT SUCCESSFULLY REPAIRED THE VEHICLE AFTER MORE THAN 4 TIMES. CONCERNED THIS COULD BE A POTENTIAL SAFETY ISSUE SINCE THE ISSUE CANNOT BE IDENTIFIED OR REPAIRED.

7/3/2018

MULTIPLE FAILURES OF THE CLEAR COAT IN UNDER 2 YEARS OF OWNERSHIP. CAR IS DETAILED AT MINIMUM TWICE YEARLY TO TO TRY MITIGATE THE DAMAGE, BUT IT IS JUST TOO PRONOUNCED. OTHER MODELS, YEARS, ETC DO NOT HAVE THIS PROBLEM.

11/29/2019

AT SPEEDS ABOVE APPROXIMATELY 50 MPH, THE STEERING HAS SUDDENLY, ERRATICALLY AND WITHOUT WARNING PULLED THE CAR TO THE LEFT OR RIGHT AS IF HIT BY A LARGE GUST OF WIND (WHEN THERE IS NO WIND OR PASSING TRUCK). IT IS AS IF THE STEERING IS OUT OF CONTROL FOR SEVERAL SECONDS. THE CAR HAS 3,000 MILES AND THIS HAS HAPPENED ABOUT 5-8 TIMES. I NOTICE THERE IS ALSO AN IDENTICAL COMPLAINT FOR 2018 SUBARU OUTBACKS. THIS LAST HAPPENED TODAY. THIS IS A DANGEROUS DEFECT IN THE ELECTRIC POWER STEERING.

9/5/2018

THE CAR VEERS RIGHT OR LEFT IRRADICALLY AS IF A GUST OF WIND PUSHED THE CAR OR LARGE TRUCK PASSED BY. THIS IS VERY TROUBLING SINCE IT HAPPENS SPORADICALLY AND HAS CAUSED THE CAR TO DRIFT OFF THE ROAD.

12/13/2018

OUR RECENT PURCHASE OF A 2018 SUBARU LEGACY HAS LEFT US WITH A VERY UNHAPPY REALIZATION. WE HAVE A SUBARU OUTBACK AND LIKE THE CAR BUT VERY UNHAPPY WITH THE CRUISE. WE DID NOT REALIZE THE CRUISE CONTROL ADVANCES 1 OR 5 MPH RATHER THAN THE CONVENTIONAL CRUISE OF 1 MPH. WE HAVE FOUND THIS FEATURE TO BE NOT ONLY ON SUBARU BUT MANY OTHER MAKES OF VEHICLES. FROM RESEARCHING ONLINE AND TALKING TO OTHERS HAVE FOUND WE ARE NOT THE ONLY ONES THAT DO NOT LIKE IT AND FEEL IT IS UNSAFE. THERE DOES NOT SEEM TO BE A REASON TO ADVANCE 5 MPH RATHER THAN 1 MPH. WHEN USING THIS TYPE OF CRUISE IT IS NECESSARY TO WATCH THE SPEEDOMETER, RATHER THAN PAYING ATTENTION TO THE ROAD, TO GET TO THE ANTICIPATED SPEED AND THEN QUICKLY SET AND HOPE YOU LOCKED-IN THE DESIRED SPEED. IF THE DESIRED SPEED IS NOT REACHED THE FIRST TIME THEN IT IS PUSHING THE CRUISE AND HOLDING IT, HOPING THAT IT ONLY ADVANCED 1 MPH RATHER THAN 5 MPH, OTHERWISE IT IS CANCELING AND TRYING AGAIN. WE CONTACTED SUBARU ABOUT THIS AND WERE TOLD THAT IF THERE ARE ENOUGH COMPLAINTS THEY WOULD CONSIDER A SOFTWARE UPDATE. IT WAS ALSO EXPLAINED THAT WE WOULD NOT HAVE PURCHASED THE VEHICLE IF WE WERE TOLD THIS BEFORE THE PURCHASE OF THE CAR. WE LOOKED AT THE WEBSITES FOR THE SAFEST VEHICLES AND SUBARU IS AT THE TOP OF THE LIST BUT THIS TYPE OF CRUISE CONTROL TAKES AWAY THE SAFETY; EVERYONE IS PREACHING TO REDUCE DISTRACTIONS WHEN DRIVING BUT TAKING AWAY THE CONVENTIONAL CRUISE CONTROL AND IMPLEMENTING SUCH A DISTRACTION DEFEATS THE PURPOSE. WE HOPE THIS COMPLAINT LEADS BACK TO VEHICLES HAVING CONVENTIONAL CRUISE CONTROL AS THE STANDARD EQUIPMENT.

11/26/2017

The car (#1) came to a sudden stop on a freeway without the driver stepped on the brake pedal. Front dash cam video on car #1 is available. Car #1 was then hit from behind by another car (#2) which could not stop in time. However, the impact was not significant because car #2 was able to partially switch lane and only the corners of the bumpers of both cars made the contact. The sudden stop problem could NOT be reproduced afterward by the driver. No dealer/car shop has been contacted on this issue. Warning light(s) status on dashboard of car #1 was UNKNOWN . However, driver of car#2 did report seeing brake lights of car #1 before the impact. Car #1 had never been in an accident before. This was the first time the sudden stop issue occurred.

9/8/2021

PURCHASED A NEW SUBARU LEGACY FEB. 28, 2018. AFTER ONLY 70 MILES THE WARNING LIGHT FOR SEAT BELTS AND AIRBAG MALFUNCTION APPEARED ON A STARLINK SYSTEM AND DASH. AFTER IMMEDIATELY TAKING IT IN AT THE LOCAL CAR DEALER, SERVICE AGENTS CLAIMED THAT A "RODENT" HAS CAUSED THE DAMAGE. AFTER FURTHER RESEARCH, WE HAVE DISCOVERED A NATIONAL CIVIL SUIT AGAINST SUBARU. APPARENTLY THEY ARE USING BIODEGRADABLE MATERIALS ON THE WIRING OF MANY NEW CARS THAT ATTRACTS SQUIRRELS AND MICE. WE HAVE LIVED AT OUR CURRENT RESIDENCE FOR OVER 35 YEARS WITH NUMEROUS CARS IN THE DRIVEWAY WITHOUT THIS PROBLEM. CONSUMER REPORTS ON JULY 10,2017, REPORTED THAT THEY HAVE UNCOVERED VARIOUS TECHNICAL BULLETINS FROM FORD, GM, HONDA, TOYOTA, AS WELL AS SUBARU CONCERNING THIS ISSUE. DEALER, AT THE MOMENT, REFUSES TO FIX IT WITHOUT EXTENSIVE COST TO US. THIS IS A SERIOUS PROBLEM WITH THIS CAR--DRIVING IT WOULD NOT ONLY BE UNSAFE BUT ILLEGAL SINCE THE AIR BAG AS WELL AS THE SEAT BELTS SHOW A MALFUNCTION. FIXING IT MAY NOT SOLVE THE PROBLEM ON PERMANENT BASIS.

3/8/2018

I was going down the hill in my development, I made it approximately 2-300ft at 7-10MPH when suddenly there was a loud “bang”. I could not see anything, my airbags had deployed and blocked my field of vision. I ended up hitting an electrical pole. There was no need for the airbags to go off. I could have been killed. There is no airbag recall on my VIN number.

10/30/2022

DRIVING TO WORK EARLY THIS AM NO VEHICLES IN FRONT OF ME AND ALL OF A SUDDEN A HEAR A SMALL POP AND LOOK OVER TO NOTICE MY PASSENGER SIDE WINDSHIELD HAS A CRACK IN IT.

5/13/2021

My car's belt had been screeching for a few weeks. I was planning on taking my car in the next day. When i turned my car off, all the electrical went out and it started smoking on the driver's side. I got my car towed to the nearest auto shop. They replaced the battery and belt and yet the electrical was still out. When they tested the fuse, the driver's mirror caught on fire and was smoking. Thank goodness I was not driving when this occurred as that could have been scary. They replaced the fuse, but now I can't auto up / down my window. When I reached out to Subaru, they wanted $200 just to inspect it and $1,000 for a mirror replacement. I told them the situation and they didn't care. I also emailed them and never received a response. I googled this issue and other Subaru cars have had this issue and noted water coming in the mirror so now I'm frightened to get a car wash. There was no warning light or anything unfamiliar.

2/6/2024

Back up camera freezes or doesn't work when backing up- almost caused a accident!

5/1/2025

Aug 2025: 2018 Subaru Legacy, 55,500 miles. ISSUE: Rearview camera froze with high-pitch sound for about 10-seconds, then shut off, while in Reverse. I was not aware immediately of this. Did not hit the cars behind me but definitely could have. Unknown if reverse lights affected. Based on online searches, rearview cameras not working is criteria for a recall. BACKGROUND: My main screen is affected by Subaru Screen Delamination (can't use touch at all). My exact model got an extended warranty, but I was not aware of this extension until after it passed. Subaru of America and dealers refused to service it unless I paid full price out-of-pocket. Fast-forward to now, reverse camera being affected. I also see mention online of emergency broadcast radio being blocked, since it does not stay on one channel, due to screen issues. I do not recommend Subaru (not the only issue I've had on a once new vehicle).

8/12/2025

RAN OUT OF GAS ON A FLAT HIGHWAY, WHEN THE INDICATOR SAID THERE WERE 30 MILES LEFT. GAGUE WENT FROM 1/4 TO 0 IN LESS THAN 20 MILES.

12/25/2018

FUEL LEVEL NOT PROPERLY INDICATED SUBARU"S LETTER INDICATED THEY DID NOT KNOW WHEN OR IF THERE WOULD BE A FIX TO THE PROBLEM

1/15/2019

WENT INTO PHONE STORE AND WHEN I CAME OUT THE WINDSHIELD HAD CRACKED FOR NO APPARENT REASON. IT WAS PARKED OUTSIDE, NO TRAFFIC OR ANYTHING ELSE. *TR

6/10/2020

The contact owns a 2018 Subaru Legacy. The contact stated that while driving at an undisclosed speed, the screen display went blank. The contact related the failure to NHTSA Campaign Number: 18V935000 (Visibility). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.

3/22/2023

P225 / 50 R 18 On 8/28/2021, I noticed my front drivers tired looked weird. Upon inspection, it looked like dry rot. I do have a picture of the tire. I immediately went to Tire Kingdom and purchased a set of of 4 new tires. Tire Kingdom confirmed that the tire looked defective. Still plenty of tread, but the side was separating causing it to not be safe. There was no warning on the car system as the tire had not yet completely separated.

9/2/2021

225/50R18. Factory OEM, serious dry-rot necessitating replacement due to safety concerns. Tires are slightly older than 3.5 years (2018 model year purchased 04/18) with less than 40k miles. All four tires exhibit the dry rot, but the photo is representative of the most serious case of concern. No concerns related to tread wear depth.

10/5/2021

I was going down the hill in my development, I made it approximately 2-300ft at 7-10MPH when suddenly there was a loud “bang”. I could not see anything, my airbags had deployed and blocked my field of vision. I ended up hitting an electrical pole. There was no need for the airbags to go off. I could have been killed. There is no airbag recall on my VIN number.

10/30/2022

Replaced steering rack 2/12/20 Replaced steering rack 12/07/22 Replaced sway bar links 11/09/23 Inspection found rear Lateral Link Bushings torn and alignment hardware seized in bushings torn and seized/replaced bushings and hardware to complete a proper alignment. 01/23/24 Replaced front sway bar links and strut mounts and performed alignment

11/29/2024

PURCHASED A NEW SUBARU LEGACY FEB. 28, 2018. AFTER ONLY 70 MILES THE WARNING LIGHT FOR SEAT BELTS AND AIRBAG MALFUNCTION APPEARED ON A STARLINK SYSTEM AND DASH. AFTER IMMEDIATELY TAKING IT IN AT THE LOCAL CAR DEALER, SERVICE AGENTS CLAIMED THAT A "RODENT" HAS CAUSED THE DAMAGE. AFTER FURTHER RESEARCH, WE HAVE DISCOVERED A NATIONAL CIVIL SUIT AGAINST SUBARU. APPARENTLY THEY ARE USING BIODEGRADABLE MATERIALS ON THE WIRING OF MANY NEW CARS THAT ATTRACTS SQUIRRELS AND MICE. WE HAVE LIVED AT OUR CURRENT RESIDENCE FOR OVER 35 YEARS WITH NUMEROUS CARS IN THE DRIVEWAY WITHOUT THIS PROBLEM. CONSUMER REPORTS ON JULY 10,2017, REPORTED THAT THEY HAVE UNCOVERED VARIOUS TECHNICAL BULLETINS FROM FORD, GM, HONDA, TOYOTA, AS WELL AS SUBARU CONCERNING THIS ISSUE. DEALER, AT THE MOMENT, REFUSES TO FIX IT WITHOUT EXTENSIVE COST TO US. THIS IS A SERIOUS PROBLEM WITH THIS CAR--DRIVING IT WOULD NOT ONLY BE UNSAFE BUT ILLEGAL SINCE THE AIR BAG AS WELL AS THE SEAT BELTS SHOW A MALFUNCTION. FIXING IT MAY NOT SOLVE THE PROBLEM ON PERMANENT BASIS.

3/8/2018

THE RADIO/NAVIGATION SCREEN WENT BLANK. THE REAR VIEW CAMERA, NAVIGATION, STEREO. ETC. NO LONGER WORK. I TOOK THE CAR TO THE DEALER TODAY AND WAS TOLD THE RADIO HEAD NEEDS REPLACED. PROBLEM IS THEY ARE ON NATIONAL BACK ORDER AND NO ONE CAN SAY HOW LONG IT WILL TAKE TO GET IT. THIS IS A MAJOR SAFETY ISSUE BECAUSE BACK UP CAMERA NO LONGER WORKS AND CROSS TRAFFIC WARNING NO LONGER WORKS AND THE NAVIGATION NO LONGER WORKS.

1/2/2019

TL* THE CONTACT STATED THEY RENTED A 2018 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE AT AN UNDISCLOSED SPEED, THE COLLISION AVOIDANCE SYSTEM ACTIVATED CAUSING THE VEHICLE TO STOP INDEPENDENTLY AND THE WHEEL TO TURN. AS A RESULT, THE VEHICLE HIT A CURB. THERE WAS MINOR DAMAGE TO THE PASSENGER SIDE BUMPER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE RENTAL AGENCY WAS NOT INFORMED. NEITHER A DEALER NOR THE MANUFACTURER WAS CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.

5/9/2019

WHILE STOPPED AT A RED LIGHT AS SOON AS THE LIGHT TURNED GREEN I PROCEEDED TO ACCELERATE AND HEARD A RATTLE AND THEN A LOUD BOOM EXPLOSION SOUND. MY TORQUE CONVERTER, ENGINE, AND FLEXPLATE EXPLODED CAUSING IT IN OPERABLE AND PLACED ME IN AN UNSAFE LOCATION STRANDED ON THE ROADWAY. SUBARU OF AMERICA HAS NOW HAD THE CAR SINCE THANKSGIVING THIS A MAJOR SAFETY PROBLEM,I STILL DON'T HAVE MY CAR.

12/31/2019

DRIVING TO WORK EARLY THIS AM NO VEHICLES IN FRONT OF ME AND ALL OF A SUDDEN A HEAR A SMALL POP AND LOOK OVER TO NOTICE MY PASSENGER SIDE WINDSHIELD HAS A CRACK IN IT.

5/13/2021

The contact owns a 2018 Subaru Legacy. The contact stated that while driving at 40 MPH, she heard an abnormal loud popping sound coming from the top of the vehicle. The contact stated that she pulled into the nearest gas station and noticed that the sunroof glass had shattered and fell onto the shade guard. The dealer was notified of the failure and informed the contact that she would be responsible for the cost of the repair. The manufacturer was notified of the failure through an online request. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 72,000.

11/9/2021

The contact owns a 2018 Subaru Legacy. The contact stated that after starting the vehicle, the headlights failed to illuminate, and the rearview camera was intermittently flashing and displaying a blank image. The contact stated that on various occasions when the vehicle was parked, the parking brake failed to activate as needed. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the head unit software needed to be updated; however, the part for the repair was on backorder. The vehicle was not repaired and occasionally failed to start. The VIN was not included in NHTSA Campaign Number: 18V935000 (Visibility) or Number: 18V626000 (Parking Brake). The manufacturer was made aware of the failure. The failure mileage was 23,191.

3/24/2023

2018 SUBARU LEGACY CONSUMER WRITES IN REGARD TO BATTERY ISSUE. THE CONSUMER STATED THEY HAVE TO GET A NEW BATTERY EVERY YEAR. THEY HAVE TO BUY A CAR BATTERY CHARGER TO CHARGE THE CAR BATTERY

5/11/2023

The driver’s side airbag of 2018 Subaru Legacy deployed as I was reversing out of a parking lot going approximately 5mph. It has not been fixed due to the company’s negligence. One of Subaru’s accident advocate specialist claimed the engineer found a mysterious brown liquid that caused the airbag to deploy although I had not been in the car for two hours nor was I drinking any substances; especially “brown”. My and other’s safety was put at risk to a degree that is fatal, I was a short distance from the highway to head home. Had I been driving at the normal highway speed in my city (55mph) with the airbag deploying in my face, with others on the road, and inhaling blinding fumes, I can assure you it would’ve been detrimental to my and other’s being. The car was inspected for a few months by multiple Subaru engineers, one of the accident advocate specialist refused to give me any documentation or pictures proving this was the cause. There was absolutely no warning lights or other malfunctions occurring. The car is in great condition, and in a previous accident did not deploy its airbags.

3/29/2024

Back side of the display has condensation bubble circles

7/25/2025

I front passenger window stop working and does not roll up and down. I had this issue and reported the issue since I bought it brand new from the lot. I main main audio console has been replacement 2 times already from defectives. My tires TMPS is flashing now but my tire pressure are fine. My incline break button comes on by itself from time to time and does not allow for me to move the car.

8/25/2025

The Driver Side Rear View when I started the Car back in January of 2024 after car had been running for 30 Seconds smoke and Fire flames were seen coming through that rear view mirror immediately contacted Subaru of America and was called back with urgency and they fixed this issue but since then I haves a few other issues I believe relate to the wiring inside the vehicle and due to the wiring, which caused the fire. I have tried to contact Subaru of America and let them know this and have had no luck with any type of help with other repairs.

9/15/2025